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Location: Sydney ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. ROLE SUMMARY   As a AI Deployment Strategist, you will bridge the gap between vision and execution, ensuring our customers not only see the potential of AI but realize its value in their operations. This role is a unique blend of strategic advisory and hands-on deployment leadership, spanning both presales and postsales phases. You will act as a trusted advisor to C-suite executives, architecting AI solutions that drive transformation and delivering measurable business outcomes.   You will be embedded in our most strategic accounts, diagnosing business challenges, designing AI-powered solutions, and leading their deployment from concept to full-scale adoption. This role demands a rare combination of executive presence, technical credibility, and commercial acumen, with a focus on both winning and delivering high-impact AI initiatives.   WHAT YOU WILL DO   Strategic Advisory & C-Suite Partnership • Serve as the lead strategic advisor for a portfolio of high-value enterprise clients, building trusted relationships with executive leadership (CEO, CTO, CIO). • Lead C-suite workshops to diagnose business drivers and co-create multi-year AI transformation roadmaps aligned with corporate strategy. • Develop and present compelling business cases and proposals, articulating the ROI of AI adoption and the value of Mistral’s platform.   Presales: Shaping the Vision • Partner with sales and product teams to identify and qualify opportunities, positioning Mistral’s solutions as the catalyst for enterprise transformation. • Design tailored AI strategies and proof-of-concepts that address critical business challenges and demonstrate tangible value. • Act as a subject matter expert in client engagements, ensuring our solutions are understood, trusted, and adopted.   Postsales: Driving Deployment & Adoption • Own the end-to-end success of AI deployments, from strategic planning to operational integration, ensuring solutions are embedded into the customer’s core workflows. • Lead cross-functional teams of engineers, data scientists, and product managers to execute deployment roadmaps and deliver measurable results. • Navigate organizational complexity and drive change management to ensure seamless adoption and long-term success.   Commercial Growth & Thought Leadership • Identify and cultivate expansion opportunities within accounts, connecting Mistral’s capabilities to new business challenges and driving commercial growth. • Mentor junior strategists and contribute to the development of best practices, methodologies, and playbooks for customer engagement. • Represent Mistral AI as a thought leader through speaking engagements, executive briefings, and industry contributions.     ABOUT YOU   • You have 8+ years of experience in technical management consulting, enterprise technology, or a customer-facing strategic role, with a focus on AI/ML, data architecture, or digital transformation. • You hold a degree in a relevant scientific field (e.g., Computer Science, Data Science, Engineering, etc.) • You possess a deep, practical expertise in AI/ML concepts, enterprise data architecture, and modern software development with hands-on development of AI solutions—enough to credibly engage with technical teams and executives alike. • You have a proven track record of engaging and influencing C-suite executives, with the ability to navigate complex conversations and align AI strategies with business objectives. • You excel at structuring ambiguous problems into actionable programs and thrive in fast-paced, high-stakes environments. • You are equally comfortable in presales and postsales: shaping deals, designing solutions, and ensuring their successful deployment. • You have experience managing high-value accounts, understanding deal mechanics, and building compelling cases for investment. • You are a collaborative leader who can motivate cross-functional teams and drive results through influence, not authority. • You are open to frequent travel as the role demands   We are looking for adaptable, low-ego team players who are passionate about turning AI vision into reality and delivering transformative impact for our customers.     HIRING PROCESS   • Talent Acquisition screening call • 30min Hiring Manager Interview • 45min Business Acumen Interview • 60min Technical Deep Dive on LLMs • Panel (Home Prep & Restitution) • 30min Value Talk • Reference check   WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: Riyadh, Saudi Arabia Müller’s Solutions is looking for an experienced Customer Experience Specialist to analyze customer journeys, identify experience gaps, and drive improvements across digital and operational touchpoints Requirements Bachelor’s degree in Computer Science, Engineering, or a related field . 4+ years of professional experience in Customer Experience (CX) . Strong understanding of customer journey mapping and customer experience methodologies . Experience identifying customer segments, pain points, experience gaps, and improvement opportunities across multiple touchpoints. Ability to analyze the end-to-end customer journey , from initial product/service engagement through the customer lifecycle. Experience collaborating with cross-functional teams including Marketing, Sales, Product, Account Management, Customer Service, Billing, and Finance . Strong ability to collect, monitor, and analyze customer feedback and CX metrics . Experience translating customer insights into actionable recommendations and process improvements . Ability to identify operational issues affecting customer experience, including pre-sales, post-sales, billing, installation, and service processes . Experience working with technology teams to improve digital customer journeys , including websites and self-service applications. Strong analytical, communication, stakeholder-management, and problem-solving skills. Ability to work effectively in a cross-functional and fast-paced environment .

Location: Paris, France About Freedom Freedom Digital Bank France will form part of Freedom Holding Corp ., a diversified international financial services group publicly listed on the Nasdaq Capital Market under the ticker FRHC. The Group operates across Europe, the United States and Central Asia, with activities spanning banking, brokerage, investment services, insurance, payments and digital consumer services. About the role We are looking for an experienced Chief Financial Officer to establish and lead the finance function of Freedom Digital Bank France. The CFO will oversee financial strategy, planning, budgeting, forecasting, capital and liquidity planning, financial controls, management reporting and regulatory reporting. The role will work closely with the local executive team, the Board and the wider Freedom Holding Corp. organisation. As a member of the founding executive team, the CFO will contribute to the bank’s regulatory authorisation, establishment and launch in France. The successful candidate will ensure that the finance function meets applicable French and EU requirements and the expectations of the relevant supervisory authorities. Key responsibilities Establish and lead the finance function of Freedom Digital Bank France. Develop the bank’s financial strategy, operating model and finance governance framework. Oversee budgeting, forecasting, management reporting and long-term financial planning. Lead capital and liquidity planning in coordination with Risk and senior management. Ensure accurate and timely financial, prudential and regulatory reporting. Establish effective financial controls, accounting policies and governance processes. Monitor financial performance, profitability, capital requirements and cost efficiency. Support the preparation of financial information and projections required for the regulatory authorisation process. Work closely with Risk, Compliance, Operations, Technology, Product and Business teams. Assess the financial implications of strategic decisions, investments and new digital banking products. Liaise with auditors, regulators, tax advisers and other external advisers. Ensure compliance with applicable French and EU accounting, prudential, tax and financial reporting requirements. Support the development of scalable and automated finance processes for a growing digital bank. Requirements 10+ years of senior finance experience within digital banking, banking, fintech or another regulated financial institution. Previous experience as a CFO, Finance Director, Deputy CFO or in an equivalent senior finance leadership position. Strong knowledge of French and EU banking regulation, accounting standards and prudential reporting requirements. Experience with regulatory capital, liquidity management, financial planning and control frameworks. Knowledge of applicable ACPR, Banque de France, EBA and ECB frameworks , depending on the bank’s final licensing and supervisory structure. Understanding of relevant CRR/CRD, ICAAP, ILAAP, recovery planning and regulatory reporting requirements. Experience engaging with regulators, auditors and external advisers. Experience supporting a banking authorisation, market entry, launch or major transformation in France or another EU jurisdiction is strongly preferred. Experience building scalable finance processes for digital products or technology-enabled financial services is an advantage. Excellent analytical, strategic and leadership skills. Full professional fluency in French and English is mandatory . Benefits Employment contract in accordance with French labor law; Relocation package for the employee and family members; 50% coverage of the annual health insurance cost for the employee and eligible family members; 25 days of annual leave, public holidays, and all statutory leave entitlements. On-site work in a modern, well-located office.

Location: Baku, Azerbaijan Alumil, one of the most evolved and technologically advanced groups in the research, development and producing of architectural aluminium systems in Europe, is looking for a Sales Executive based in Azerbaijan . Who are we looking for? The role is responsible for identifying and developing new business opportunities, building strong relationships with key stakeholders (architects, façade consultants, contractors, developers, fabricators, distributors) and expanding the company’s presence across Azerbaijan. Responsibilities Identify new customers, projects and business opportunities. Build and manage strong relationships with architects, façade consultants, developers, contractors and other key stakeholders. Identify projects at an early stage and influence product/system specification. Manage the sales pipeline and follow opportunities from project identification through tender and award. Promote the company’s architectural aluminium solutions and provide appropriate support. Develop and manage key accounts and strategic partnerships. Prepare and negotiate commercial proposals in collaboration with internal teams. Monitor market trends, competitor activity and emerging construction trends. Collaborate with the technical and logistics team in order to convert opportunities into successful projects. Candidate Profile Bachelor's degree in Business, Engineering or related field. 4+ years of experience in business development, sales or commercial roles within the façade, aluminium, glazing, cladding, building materials or construction industry. Proven experience in market penetration and managing strategic customer relationships. Understanding of construction projects, specifications, tenders and procurement processes. Tech savviness -proven experience in CRM use. Ability to engage confidently with both technical and commercial stakeholders. Strong negotiation, presentation and influencing skills. Commercially oriented, with a strong understanding of sales pipelines, margins and business targets. Excellent communication and relationship-building skills. Strong project prioritization and organisational skills. Willingness to travel as required. What is in for the candidate? Provision of private life & health insurance Bonus scheme Work equipment (mobile phone, laptop, car) Continuous learning and support Excellent working environment About us At ALUMIL we are building excellence every day. Alumil has more than 30 years of experience in the production of architectural aluminium systems and 3.000 employees. We are one of the most advanced companies globally owning state-of-the art production lines in our 12 factories in Europe. Alumil, is a family-owned business that also embraces all of its employees like family. Our culture’s primary focus is on integrity, team spirit, initiative, loyalty and “meraki” (spirited work). ALUMIL opposes any discrimination, unequal treatment and violation of human rights and ensures the provision of equal opportunities at work. When hiring and evaluating employees, it does not discriminate based on race, gender, religion, age, disability, sexual orientation, nationality, political beliefs or social status.

Location: Australia; New Zealand About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech. Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability. Role Type: Full-time Engagement: Independent Contractor About the Company Our client is a well-established provider of outsourced Sales Development Representative (SDR) services, helping businesses build pipeline and generate qualified sales opportunities. The company has proven sales processes, methodologies, and systems designed to help SDRs perform consistently. You'll be joining a mature sales environment with clear expectations, established workflows, and a strong focus on measurable results. Job Summary We’re looking for a motivated Sales Development Representative (SDR) to join an established outbound sales team and generate qualified opportunities for clients in the Australian market. This is a fully remote sales role focused on B2B outbound prospecting, cold calling, lead qualification, and appointment setting. You'll work within an established sales methodology and use Salesforce to manage prospect activity and pipeline. The role is ideal for someone who is confident on the phone, comfortable working toward activity and opportunity targets, and enjoys turning cold prospects into meaningful sales conversations. Key Responsibilities Conduct approximately 50 outbound calls per day to prospective customers. Generate approximately 10 qualified outbound opportunities per month. Prospect and engage potential customers through proactive outbound outreach. Qualify prospects based on predefined criteria and identify genuine sales opportunities. Book meetings and hand qualified opportunities over to the appropriate sales team. Maintain accurate prospect, activity, and opportunity records in Salesforce CRM. Follow established outbound sales processes, scripts, and methodologies while adapting conversations to individual prospects. Consistently work toward individual activity, pipeline, and opportunity KPIs. Follow up with prospects effectively to nurture interest and progress conversations. Collaborate with sales leadership and incorporate coaching and feedback to continuously improve performance. Requirements Previous experience in B2B outbound sales, lead generation, telesales, appointment setting, or an SDR/BDR role. Proven confidence making cold calls and engaging decision-makers. Strong spoken and written English communication skills. Comfortable working toward measurable outbound sales KPIs. Experience using Salesforce or a similar CRM platform. Strong organizational skills and attention to detail when managing prospect activity. Resilient, self-motivated, and comfortable handling objections and rejection. Ability to work independently in a fully remote environment. Availability to work Australian business hours. Reliable computer, internet connection, and professional remote-working setup. Benefits 🌎 Fully remote role with flexible working hours 🚀 Work with high-growth international companies 📈 Clear career progression to Account Executive and beyond 🎯 Performance-based bonuses and incentives 🤝 Direct hire with global clients (not outsourced) 🧠 Ongoing training, mentorship, and sales development support

Location: New Zealand; Australia About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech. Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability. Role Type: Full-time Engagement: Independent Contractor About the Company Our client is a well-established provider of outsourced Sales Development Representative (SDR) services, helping businesses build pipeline and generate qualified sales opportunities through structured outbound prospecting. The company has developed proven sales processes, methodologies, and systems that give SDRs a clear framework for success. Job Summary We’re looking for a motivated and results-driven Sales Development Representative to join an established sales team. You’ll be responsible for prospecting potential customers, conducting high-quality outbound calls, qualifying prospects, and generating sales opportunities. This remote sales role is ideal for someone who is confident on the phone, comfortable with high-volume prospecting, and motivated by clear performance targets. You’ll work during Australian business hours and use Salesforce to manage prospecting activity, leads, and opportunities. Key Responsibilities Conduct approximately 80 outbound calls per day to prospective customers. Generate a target of approximately 10 qualified outbound opportunities per month. Research and identify relevant prospects within assigned target markets and accounts. Engage decision-makers through confident, consultative outbound conversations. Qualify prospects based on defined criteria and uncover potential business needs. Schedule qualified meetings and create opportunities for the wider sales team. Accurately record calls, prospect information, activities, and outcomes in Salesforce. Follow established outbound sales processes, scripts, and methodologies while adapting conversations to individual prospects. Consistently manage and prioritize your pipeline and follow-up activities. Meet or exceed individual activity and opportunity-generation KPIs. Collaborate with sales leadership and incorporate coaching and feedback to continuously improve performance. Requirements Previous experience in outbound sales, appointment setting, lead generation, telemarketing, or an SDR/BDR role. Strong phone-based prospecting skills and confidence conducting a high volume of outbound calls. Comfortable working toward activity and opportunity-based KPIs. Excellent spoken and written English communication skills. Ability to build rapport quickly and communicate professionally with business decision-makers. Experience using a CRM; Salesforce experience is strongly preferred. Strong organizational and follow-up skills with excellent attention to detail. Resilient, coachable, and comfortable handling objections and rejection. Ability to work independently in a fully remote environment. Availability to work consistently during Australian business hours (AEST/AEDT). Benefits 🌎 Fully remote role with flexible working hours 🚀 Work with high-growth international companies 📈 Clear career progression to Account Executive and beyond 🎯 Performance-based bonuses and incentives 🤝 Direct hire with global clients (not outsourced) 🧠 Ongoing training, mentorship, and sales development support

Location: South Africa; Pakistan; Philippines About Huzzle At Huzzle, we connect exceptional talents with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms across industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team. Job Summary We’re looking for an experienced Appointment Setter who is confident handling high volumes of outbound calls and has a proven track record of booking qualified meetings for Account Executives (AEs). This is a phone-heavy role suited to someone who is comfortable spending a significant portion of their day cold calling, engaging decision-makers, overcoming objections, and consistently converting conversations into qualified appointments. Previous B2B appointment setting or outbound sales experience is strongly preferred. Key Responsibilities Make a high volume of outbound calls to prospective customers daily. Engage prospects confidently and communicate the company's value proposition clearly. Qualify leads based on predefined criteria and identify genuine sales opportunities. Book qualified appointments and sales meetings directly into Account Executives' calendars. Consistently work toward daily, weekly, and monthly appointment-setting KPIs. Handle objections professionally and confidently while keeping prospects engaged. Conduct timely follow-ups with interested and previously contacted prospects. Maintain accurate prospect information, call notes, outcomes, and follow-up activities within the CRM. Collaborate closely with Account Executives to improve lead quality and meeting conversion rates. Provide feedback on prospect objections, messaging, and trends identified during outbound conversations. Requirements 2+ years of proven appointment-setting, SDR, BDR, telemarketing, or outbound sales experience. Demonstrable experience booking qualified appointments for Account Executives or sales closers. Proven ability to perform in a high-volume outbound calling environment. B2B sales or appointment-setting experience is strongly preferred. Strong cold-calling, objection-handling, and lead qualification skills. Excellent spoken English with clear, confident, and professional communication. Comfortable speaking with business owners, decision-makers, and senior stakeholders. Experience using CRM and sales engagement tools. Strong understanding of sales pipelines, follow-up processes, and appointment-setting KPIs. Target-driven and comfortable working in a performance-focused sales environment. Reliable internet connection and a professional remote working setup. Benefits 💰 Competitive base salary plus commission 🌎 Fully remote work environment 🛠️ Access to top-tier sales tools and technology

Location: United States The Opportunity We are a bootstrapped, profitable enterprise SaaS company at $30M ARR with a clear trajectory to $100M. We have built the only 100% natively-architected platform in our ecosystem for DevSecOps, Data Protection, and Security—serving Fortune 500 enterprises across regulated industries including financial services, healthcare, government, and hospitality. Our customer base includes household-name brands, and our five-product portfolio creates significant expansion and cross-sell opportunity. We are not looking for a CRO who will spend six months “assessing the landscape.” We need a proven operator who has personally scaled a SaaS business from $20–40M to $100M+ ARR, who understands that profitable growth is non-negotiable, and who can build and execute a revenue engine that compounds quarter over quarter. This is a company built by missionaries, not mercenaries—and we expect the same from our CRO. The Product Portfolio Our platform consists of five integrated product lines, all built 100% natively within the Salesforce ecosystem. This native architecture is a core competitive differentiator—no external servers, no third-party middleware, no security exposure points: DevOps — End-to-end release management, version control, CI/CD, and automated deployments for Salesforce environments. Designed for enterprise-scale complexity with full audit trails and compliance controls. Backup & Archive — Complete data protection with automated backup scheduling, granular recovery, and intelligent archival capabilities that help enterprises manage data lifecycle and reduce storage costs. Trust Center (Security & Compliance) — Proactive security scanning, vulnerability detection, and compliance monitoring that gives regulated enterprises real-time visibility into the health and security posture of their Salesforce environments. Data Seeding — Intelligent test data management that enables enterprises to create realistic, anonymized datasets for sandbox and development environments without exposing production data. DevOps for Veeva — Purpose-built release management for life sciences organizations running Veeva CRM on the Salesforce platform, addressing the unique regulatory and validation requirements of pharmaceutical and biotech companies. The company has also integrated AI-powered capabilities into the platform, enabling intelligent automation across the DevOps lifecycle. The multi-product portfolio creates a powerful land-and-expand motion: the average deal size is increasing, and the cross-sell opportunity across the five product lines is substantial and largely untapped. Requirements Core Responsibilities Revenue Strategy & Execution Own the full revenue number: new business, expansion, renewal, and retention across all segments (Enterprise, Mid-Market, and emerging PLG). Design and execute the go-to-market strategy to scale from $30M to $100M ARR within 3–4 years while maintaining profitability. Build and operationalize a quarterly planning cadence with bottoms-up forecasting, pipeline coverage models, and segment-level unit economics tracking. Establish minimum deal size thresholds and systematically prune low-value accounts that dilute team capacity and drag down margins. Drive cross-sell and upsell motions across the five-product portfolio, increasing average contract value and multi-product adoption rates. Pipeline & Demand Generation Build a scalable, multi-channel demand generation engine spanning outbound prospecting, content marketing, digital campaigns, events, partner referrals, and product-led growth. Own pipeline coverage ratios and ensure 3–4x pipeline-to-quota coverage at all times across segments. Implement rigorous pipeline inspection and deal management processes with weekly forecasting reviews, stage-gate criteria, and data-driven coaching. Personally engage in strategic pipeline development for enterprise accounts, including executive-to-executive relationship building. Product-Led Growth & Innovation Design and execute a PLG motion that creates a self-service entry point into the platform, converting free or low-cost users into enterprise contracts. Build the instrumentation, analytics, and product-sales handoff processes required to identify and convert PLG-qualified leads into sales-assisted opportunities. Develop innovative go-to-market strategies that differentiate the company from competitors relying on traditional sales motions, including community-led growth and ecosystem-based strategies. Enterprise Sales & Large Deal Execution Personally lead and close strategic enterprise deals with Fortune 500 accounts, particularly in regulated industries with complex procurement and compliance requirements. Penetrate large enterprise accounts through multi-threaded relationships, executive sponsorship, and value-based selling that ties platform outcomes to business-critical KPIs. Build and manage a structured enterprise deal process including discovery frameworks, mutual close plans, executive business reviews, and competitive displacement playbooks. Develop an account-based strategy for the top 50 target accounts with dedicated pursuit plans, relationship maps, and executive engagement cadences. Customer Retention & Expansion Drive gross revenue retention from current levels to 92%+ through proactive customer health monitoring, risk identification, and executive intervention processes. Own the net revenue retention number, targeting 110%+ through systematic expansion and cross-sell into the installed base. Establish executive-level relationships with top accounts, ensuring strategic alignment and long-term partnership positioning. Implement a structured customer lifecycle management process from onboarding through renewal, with clear ownership, milestones, and escalation paths. Global Team Leadership Lead and scale a global revenue organization encompassing Sales (Enterprise and Mid-Market), Marketing (Demand Gen, Product Marketing, Field Marketing), Business Development (SDR/BDR), Customer Success, and Revenue Operations. Build a performance-driven culture with clear accountability, transparent metrics, and a low-tolerance approach to underperformance—while maintaining a supportive, coaching-oriented environment for top performers. Recruit, develop, and retain A-level talent across all revenue functions, with a particular emphasis on hiring missionaries who demonstrate ownership mentality and independent judgment. Manage distributed teams across time zones with disciplined operating rhythms, clear communication protocols, and consistent performance management. Unit Economics & Profitable Growth Maintain and improve unit economics as the company scales: CAC payback under 18 months, LTV-to-CAC ratio above 3x, and gross margins consistent with best-in-class SaaS benchmarks. Make resource allocation decisions based on data, not instinct—investing in segments, channels, and motions that demonstrate efficient returns and pulling back from those that do not. Provide the CEO and board with clear, honest reporting on revenue performance, pipeline health, retention trends, and forward-looking indicators. Required Qualifications Proven track record scaling a B2B SaaS company from $20–40M to $100M+ ARR as CRO, VP of Sales, or equivalent revenue leadership role. Direct, personal experience closing six- and seven-figure enterprise deals with Fortune 500 or equivalent large enterprise customers. Experience leading a global, multi-functional revenue organization including Sales, Marketing, and Business Development with 50+ total team members. Demonstrated ability to build and operate a demand generation engine that produces predictable, inspectable pipeline across multiple channels. Deep understanding of modern SaaS unit economics including CAC, LTV, payback period, gross margin, GRR, and NRR—with evidence of running a profitable or capital-efficient operation. Experience implementing or scaling a product-led growth motion alongside traditional enterprise sales. Track record of improving gross revenue retention to 90%+ and net revenue retention to 110%+ at scale. Experience selling into regulated industries (financial services, healthcare, government, life sciences) with complex compliance and security requirements. Minimum 15 years of progressive revenue leadership experience, with at least 5 years in a CRO or equivalent role. Strongly Preferred Experience in the Salesforce ecosystem or adjacent enterprise platform ecosystems. Background in DevOps, DevSecOps, or developer tools with an understanding of how technical buyers evaluate and adopt platform solutions. Experience at a bootstrapped or capital-efficient company (not solely venture-backed hypergrowth environments where profitability was not a constraint). Familiarity with multi-product portfolio selling and the orchestration of cross-sell and land-and-expand motions. Experience building and leveraging executive communities or advisory boards as a strategic GTM channel. History of competitive displacement wins against well-funded or market-leading competitors. This role is not for everyone. It is for someone who has done this before—not someone who believes they can figure it out. It is for someone who runs toward problems, not away from them. Someone who holds themselves to a higher standard than anyone else could impose. Someone who understands that in a bootstrapped, profitable company, every decision carries real weight and every dollar matters. If you are that person, we want to hear from you. Benefits Competitive compensation,  incentive structure, and company equity Daily coaching, mentorship, and growth opportunity Remote-first team! Be part of a global, mission-driven team Learn from top leaders in Salesforce DevOps and SaaS sales Work on exciting challenges in a rapidly growing industry Unlimited Flex Time Off Plan + All Major holidays Compensation & Structure Compensation will be commensurate with experience and structured to reward performance: Competitive base salary reflecting the CRO-level scope and enterprise SaaS benchmarks. Significant performance-based variable compensation tied to bookings, retention, and profitability targets—not vanity metrics. Equity participation with meaningful upside tied to the $30M-to-$100M growth trajectory. Clear quarterly milestone structure with transparent measurement and payout criteria.

Location: Remote - United States Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . The Reddit Consumer Engineering organization builds and scales the products that Redditors use directly to discover content, participate in communities, and connect with others. Sitting at the intersection of large-scale distributed systems and core user journeys, Product Backend Engineers in Consumer Engineering partner directly with Product Managers, Designers, Data Scientists, ML Engineers, and Frontend Engineers to build, experiment with, and scale features that power how hundreds of millions of users discover, join, navigate, and engage with Reddit. This centralized role hires across several high-impact consumer teams, including: Core Product & Feeds: Home Experience, Recommendations & Content Discovery, Content Contribution Community & Presence: Reddit Pro, Youth Experience & Teen Safety, Creator Tools Growth & Engagement: Authentication, Notifications, Social Sharing, SEO, Onboarding. Monetization & Conversion: Paid User Acquisition, Conversion Funnel Optimization Identity & Security: Account Management, Trust & Safety What You’ll Do Cross-Functional Product Architecture: Partner closely with Product Management, Product Design, Data Science, and Client Engineers (iOS/Android/Web) to translate business and user needs into reliable, low-latency technical solutions. End-to-End Delivery: Own the full software lifecycle for major product initiatives from technical design docs and API contracts to development, testing, rollout, and observability. Metrics & Experimentation-Led Engineering: Design, build, and evaluate A/B experiments. Work with tools like BigQuery, HEX, or Firebase to analyze user behavior, conversion funnels, and retention loops to make data-backed engineering decisions. API & System Performance: Build and maintain scalable APIs (GraphQL, REST, gRPC) and distributed backend services optimized for client consumption and consumer UI performance. Technical Rigor & Modern Tooling: Establish engineering best practices, improve developer workflows, mentor teammates, and use modern, AI-integrated tools to ship high-quality products efficiently. Who You Are User-Centric Mindset: An advocate for the user with an intuitive feel for product usability, interaction design, social dynamics, and user growth loops. You care deeply about why a feature is being built and its impact on the end user. Data-Informed & Hypothesis-Driven: Comfortable working alongside Data Scientists and PMs to design experiments, establish core performance metrics, and iterate quickly based on real-time feedback. Technical Rigor at Scale: 3+ years of hands-on backend development experience building and operating large-scale distributed serving systems in high-concurrency environments. Bias for Action: Self-directed, innovative, and comfortable navigating ambiguity in fast-paced product environments where balancing velocity with system reliability is essential. Collaborative Communicator: Outstanding communication skills with a track record of driving cross-functional alignment in fully remote or hybrid team environments. Technical Qualifications Languages: Proficiency in modern backend languages such as Go or Python (or Java, Kotlin, Rust, C++). API Design: Expertise in designing and maintaining scalable, maintainable APIs using GraphQL , REST , or gRPC for native mobile and web applications. Data & Caching: Experience with high-throughput caching layers and distributed datastores (e.g., Redis , Cassandra , PostgreSQL ). Modern Workflows: Experience or interest in using AI-assisted engineering tools to accelerate development workflows. Pay Transparency: This job posting may span more than one career level. In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/ . To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below. The base salary range for this position is: $164,000 — $229,000 USD In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable.  We will not sell your personal information or disclose it to any third party for their marketing purposes.  We will delete any recording of your interview promptly after making a hiring decision.  For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors . Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.  Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Job Title: Senior Program Manager, Data Center Delivery & Site Readiness Location: Austin, TX San Francisco, CA New York, NY About the role We're looking for a Senior Program Manager to own data center delivery and the sourcing work that gets each site ready to operate. You'll take projects from vendor selection and contract negotiation through construction, infrastructure deployment, commissioning, and handover to operations. This role combines technical program management with hands-on commercial execution. You'll work with engineering, construction, procurement, and operations teams to ensure facilities, equipment, and site services are ready when they're needed, with clear accountability for schedule, cost, and quality. What you'll do: Deliver data centers Represent Cloudflare across new builds and expansions, managing data center providers, general contractors, design consultants, commissioning agents, and compute integration partners. Coordinate mechanical, electrical, and plumbing (MEP) installation, white space fit-out, rack-level power, structured cabling, equipment staging and validation, and commissioning through operational acceptance. Maintain a delivery schedule that connects construction milestones, equipment arrivals, service activation, and deployment dependencies. Resolve field issues and drive recovery plans when commitments slip. Assess vendor and partner readiness before deployment, and coordinate handover with operations so acceptance criteria, documentation, and support responsibilities are clear. Source site services and manage contracts Own sourcing for the services each site needs to open and operate, including temporary power and water, security, waste management, and facilities support. Translate construction and operational requirements into scopes of work, supplier selections, and service start dates. Identify gaps early enough to prevent delays to site work. Negotiate regional and multi-site agreements, rate cards, service-level commitments, and change orders that new sites can use without restarting procurement. Hold suppliers accountable for delivery, service quality, and commercial commitments, coordinating utility and service-provider dependencies with construction and operations. Manage the portfolio Track budgets, forecasts, scope changes, and risks across concurrent projects. Give leadership concise updates on progress, tradeoffs, and decisions needed. Build repeatable site-readiness and delivery playbooks, including sourcing checklists, vendor qualification, milestone tracking, and handover requirements. Apply lessons from each build to the next. Ensure deployment activities meet applicable codes, safety standards, and security requirements in partnership with the responsible technical teams. What you'll bring: 7+ years in technical program management, construction management, or infrastructure delivery, including at least 5 years working on data center or high-density infrastructure projects. Direct experience managing data center providers or general contractors on behalf of an owner, including contract administration, schedule oversight, and scope changes. Hands-on sourcing experience for site services or indirect categories in multi-site industrial environments, including standing up services for a new site. Experience negotiating supplier agreements and rate cards across locations, with a practical understanding of how procurement lead times affect construction and operations. Working knowledge of data center MEP systems, white space delivery, structured cabling, rack-level power distribution, and compute staging and integration. Experience managing substantial infrastructure budgets and competing dependencies across multiple projects. Clear written and verbal communication, including the ability to explain technical delivery issues and commercial tradeoffs to senior leadership. A bachelor's degree in engineering, construction management, architecture, business, or a related field, or equivalent practical experience. Preferred experience: High-density GPU deployments and liquid cooling systems. Fast-track or modular data center construction. Utility coordination, security services contracting, and facilities management agreements. PMP or an equivalent project management credential. Compensation Compensation may be adjusted depending on work location. For San Francisco Bay Area based hires: Estimated annual salary of $150, 000 - $180,000. For New York based hires: Estimated annual salary of $145,000 - $175,000. Equity This role is eligible to participate in Cloudflare's equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: Remote About Us Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, Ohio, Kentucky, Mississippi, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today! Position Summary The Director of Compliance provides strategic leadership for the organization's hospice compliance program. This role focuses on regulatory oversight, risk management, audit program governance, policy governance, and corrective action management. The Director serves as the operational leader of the Clinical Compliance and Audit sub-team, translating organizational compliance strategy into day-to-day execution while partnering with the VP of Compliance and Quality on enterprise-level initiatives. Essential Functions Compliance Strategy and Regulatory Oversight • Partner with the VP of Compliance and Quality to develop and execute the organization's hospice compliance strategy. • Monitor federal and state regulatory changes across all operating markets and assess organizational impact. • Ensure organizational compliance with Medicare Conditions of Participation (CoPs), state licensing requirements, and accreditation standards. • Serve as a subject matter resource on hospice regulatory requirements for operational and clinical leadership. Audit Program Governance • Provide direct oversight of the Clinical Compliance and Audit sub-team, managing both clinical and technical audit functions. • Design and maintain the internal audit plan, including scope, frequency, and focus areas informed by regulatory risk and external audit trends (TPE, CERT, UPIC). • Review and analyze audit findings, identifying patterns and systemic issues that require corrective action or clinical education. • Collaborate with the Clinical Nurse Educator team to translate audit findings into targeted education initiatives for clinical staff. Corrective Action Plan (CAP) Management • Own the corrective action lifecycle from root cause analysis through resolution and re-monitoring, in strategic partnership with the VP of Compliance and Quality. • Develop, track, and close corrective action plans resulting from internal audits, external audits, survey findings, and incident investigations. • Monitor CAP effectiveness and report on closure timelines and outcomes. Policy Governance • Own the policy management lifecycle including development, scheduled review cycles, regulatory alignment, and approval workflows. • Ensure policies remain current with CMS requirements, state regulations, and accreditation standards across all operating markets. • Coordinate with the Associate Director of Regulatory Compliance and Quality on policy administrative infrastructure (version control, distribution, acknowledgment tracking). Investigations • Conduct internal compliance investigations in partnership with the VP of Compliance and Quality, including documentation of findings, root cause identification, and recommended corrective actions. • Share investigative responsibilities with the VP based on complexity, scope, and regulatory implications. • Escalate matters requiring external or legal investigation to the VP of Compliance and Quality. • Maintain investigation documentation in accordance with organizational and regulatory requirements. Incident, Complaint, and Grievance Oversight • Provide operational oversight of the incident, complaint, and grievance process, with administrative management performed by the Associate Director of Regulatory Compliance and Quality. • Review trends in incident and grievance data and recommend process improvements. • Report on incident and grievance trends to the VP of Compliance and Quality for executive-level reporting. External Audit Response • Coordinate the organization's response to external audits including TPE, CERT, and UPIC reviews. • Prepare documentation and manage timelines for audit responses and appeals. • Track external audit outcomes and incorporate lessons learned into the internal audit plan and education priorities. Qualifications Required • Bachelor's degree in Nursing, Healthcare Administration, or related field. • Active RN license required. • Clinical background in hospice or home health required. • Minimum 5 years of experience in healthcare compliance, quality, or regulatory affairs, with at least 2 years in a leadership role. • Demonstrated knowledge of Medicare hospice Conditions of Participation, state licensing requirements, and CMS audit processes (TPE, CERT, UPIC). • Experience developing and managing corrective action plans and policy governance programs. • Strong analytical skills with the ability to identify patterns in audit data and translate findings into actionable recommendations. Preferred • Master's degree in Healthcare Administration, Nursing, or related field. • Certification in Healthcare Compliance (CHC) or equivalent. • Experience with MatrixCare or comparable EMR systems. • Multi-state hospice compliance experience. • Experience conducting internal investigations. Full-time employees qualify for the following benefits: Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity. Paid Time Off Paid Office Holidays All employees qualify for these benefits: Paid Sick Time 401(k) with up to 3% company match Referral Program Payactiv: pay-on-demand. Cash out earned money when and where you need it! Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended. Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.

Location: Remote, Canada; Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As Director, Social Media, you'll lead GitLab's global social media strategy and help people understand how GitLab is co-creating the future of software development. The role shapes how GitLab shows up across social channels, connecting our company, product, and employer stories, to build meaningful engagement with customers, users, contributors, candidates, and industry audiences. Expect to set clear priorities, guide execution, and use insights to strengthen GitLab's voice and business impact. You'll own the outcomes of GitLab's social function — strategy, budget, team development, tooling, and results — and serve as GitLab's senior-most voice on social strategy with executive stakeholders. This is a player-coach role. You'll set the strategy and stay close enough to the work to write, build, and ship alongside the team. Two Social Media Managers report to the head of corporate communication and work with you on a dotted-line basis. You'll set their strategic direction, raise the editorial and craft bar, and develop them as practitioners, including goal-setting, feedback, and career development in partnership with their manager. Influence matters in this role, which is why it calls for someone who has already led and grown social practitioners. What you’ll do Own the performance of GitLab's social function and its contribution to marketing and business goals. Lead GitLab's global organic social media strategy, channel plans, and editorial priorities. Own GitLab's YouTube strategy end to end — channel architecture, programming and series development, long- and short-form video, packaging (titles, thumbnails, metadata), search and recommendation optimization, and subscriber and watch-time growth. Partner with Growth Marketing on paid social, including briefing creative, aligning organic and paid on shared audiences and messaging, informing boosting and amplification decisions, and connecting paid performance back to organic strategy. Develop clear, audience-focused campaigns that support company, product, brand, and talent goals. Guide content planning and publishing across social channels while maintaining a consistent GitLab voice. Own the social media budget, tooling stack, and agency, freelance, and production partner relationships. Partner with teams across Marketing, Communications, Product, Sales, Talent Acquisition, and other functions to plan and deliver social programs. Build processes that support effective collaboration in GitLab's all-remote, asynchronous environment. Use social listening, audience insights, and performance data to improve content and inform broader marketing decisions. Lead the measurement framework for social — KPIs, dashboards, and reporting cadence — and report performance and learnings to marketing and executive leadership. Partner with DevRel on community engagement to help GitLab participate in relevant industry conversations with a clear, useful point of view. Build and run creator, influencer, and advocacy programs, including developer creators, GitLab community contributors, and team member advocacy. Own GitLab's employee advocacy program — grow participation across Marketing, Sales, Engineering, and Talent, equip team members with content worth sharing, and measure reach, engagement, and contribution to brand and talent goals. Partner with Communications and Talent Acquisition on enablement, and manage the advocacy platform and its adoption. Support executive and expert social presence, partnering with Communications to help GitLab leaders and technical experts show up credibly on social, including constructive conversations with C-suite executives about proposed content. Apply AI tools thoughtfully across the social workflow to help GitLab model what an AI-native marketing team looks like. Prepare for and guide responses to sensitive or fast-moving issues in partnership with the appropriate teams. What you’ll bring 10+ years in social media, including at least 5 years leading social strategy for a global brand at the senior manager level or above, and accountable for the function's results. Experience owning a social function end to end, including strategy, budget, headcount, tooling, and results as the accountable leader. Experience leading teams, agencies, and cross-functional programs, with clear ownership of and accountability for outcomes. Depth in YouTube strategy, including owning and growing a brand or business channel, and can speak to programming decisions, video formats, packaging, and the metrics that actually move a channel. Hands-on experience growing LinkedIn and X as primary channels, with judgment about what content, format, and cadence work on each. Experience with paid social programs and how organic and paid social reinforce each other, including creative for paid, audience strategy, and interpreting paid performance data. Experience connecting social media programs to broader brand, communications, product, or business priorities. Strong editorial judgment and the ability to turn complex topics into clear, engaging content. Fluency with short-form and long-form video as core social formats, including working with production partners and creators. Experience defining a measurement framework for social, including KPIs, dashboards, and reporting cadence, and presenting performance, learnings, and recommendations to executive leadership on a standing basis. Experience building or scaling an employee advocacy program, including driving adoption across multiple functions, sustaining participation beyond launch, and reporting attributed reach and business contribution Fluency with an enterprise social stack for publishing, listening, and advocacy. Ours is Sprout Social, Meltwater, and EveryoneSocial. Experience running social programs across multiple regions and languages, and judgment about what to localize versus centralize. Skill in managing multiple priorities and making sound decisions in fast-moving situations. A collaborative, inclusive approach and the ability to work effectively in a distributed, asynchronous environment. Passion about GitLab's mission and the future of software development, open source, artificial intelligence, and DevSecOps. About the team This role is part of GitLab's Marketing organization and works across teams to present a clear, consistent company voice on social media. The team collaborates asynchronously with partners across regions and functions, balancing planned campaigns with timely engagement. Together, you'll help audiences understand GitLab's platform, mission, values, and impact. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $139,200 — $235,200 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Los Angeles, USA As a Principal 3D Character Artist at Riot, you will bring characters to life by crafting and texturing high fidelity models. You will help build some of the most iconic characters and cosmetics in the world of gaming. Your sculpting and texturing skills, artistic eye, and understanding of anatomy, form, and color will make you one of our key style advocates for the game you’re working on. Working within both technical and design constraints, you will use your knowledge of proportions, anatomy and readability to ensure models are optimized in game. You'll be self-guided and help raise the bar for character art at Riot. You will be a mentor to other character artists and support the upholding and sometimes creation of style guides. Your craft expertise and high-level execution will enrich the player’s immersive experience. As a Principal 3D Character Artist within the Research & Development team, you’ll work on a new unpublished AAA game. As a Principal Character Artist, you’ll partner with all the other departments to execute our unique visual style and ultimately create new and satisfying experiences for players. Responsibilities: Produce the look and feel of high fidelity 3D characters and cosmetic assets Understand project requirements to influence and create in-game assets that are optimized, performant, and animation friendly Interpret and push concept designs to the next level while accounting for technical and design constraints Collaborate with various other disciplines to ensure all assets perform and are in line with project vision, style guides, and ready to scale through a cosmetics pipeline Document and communicate processes to others and mentor junior members of the team Required Qualifications: 8+ years of character modeling experience as a Senior or Principal Artist in the gaming industry Strong experience working with modeling, sculpting and texturing programs such as Maya, Zbrush, and Substance Painter Extensive experience in game engines (i.e. Unreal, Unity, etc.) Deep knowledge of human anatomy, form, and color theory Proactively stay up-to-date with industry trends and new processes Proven ability to set quality bars and provide actionable craft feedback to other artists A portfolio that shows a range of character styles and fidelities Experience collaborating across disciplines to solve visual, technical, and production challenges Desired Qualifications: Experience working on cosmetic pipelines for live service game operations Experience shipping multiple games and/or content for multiple live games When submitting your application, please provide a portfolio of your high-quality character art - including a range of character styles and fidelities. For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role! Our Perks: Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information. At Riot Games, we put players first . That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application. It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act. Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories: Safeguarding confidential and sensitive Company data Communication with others, including Rioters and third parties such as vendors, and/or players, including minors Accessing Company assets, secure digital systems, and networks Ensuring a safe interactive environment for players and other Rioters These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.

Location: Remote - Ireland Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . The Global Tax Team is seeking a hands-on indirect tax professional to help build and scale Reddit’s global indirect tax function. As Reddit continues to grow as a public company and expand its products and commercial offerings, this person will own critical elements of our US and international indirect tax operations, including US S&U tax and VAT/GST. You will partner closely with the business to translate complex tax requirements into practical decisions, reliable systems, and scalable processes. In keeping with Reddit values, the successful candidate will operate with an open mindset, exercise sound judgment, and “value the human” in every interaction. This position will report to the International Tax Senior Manager. Responsibilities: Manage key elements of Reddit’s global indirect tax function across B2B and B2C revenue streams, including US S&U tax, VAT/GST, DSTs, and other transactional taxes. Oversee indirect tax registrations, return compliance, payments, exemption documentation, taxability determinations, and related controls across multiple jurisdictions. Own and improve indirect tax processes and systems, including product and taxability mapping, exemptions, transaction testing, system integrations, data validation, and issue resolution. Serve as the indirect tax cross-functional partner for new products and initiatives, commercial arrangements, billing changes, and geographic expansion. Monitor and implement evolving e-invoicing, digital reporting, and real-time reporting requirements. Perform indirect tax account reconciliations, accruals, journal entries, close activities, and internal controls. Advise on the indirect tax provisions of customer and vendor agreements, invoicing requirements, and available exemptions. Manage indirect tax audits, notices, and disclosures. Monitor legislative and regulatory developments and assess their impact on Reddit. Develop scalable processes, automation, metrics, and documentation that improve data quality, reduce manual work, and strengthen operational controls. Contribute to broader Global Tax Team priorities and ad hoc projects, flexing beyond the role’s core indirect tax responsibilities as business needs evolve. Qualifications: Bachelor’s degree in Tax, Accounting, or a related field. 6+ years of indirect tax experience in public accounting and/or a multinational corporate tax function, including meaningful hands-on operational experience. Technical and operational experience with both US and international indirect taxes, including B2B and B2C transactions. Experience researching product and service taxability, registration and nexus obligations, place-of-supply rules, invoicing requirements, and exemptions. Experience supporting indirect tax compliance, accounting, audits, and controls across multiple jurisdictions. Ability to understand end-to-end transaction flows and convert tax requirements into workable processes, data requirements, and system configurations. Strong project-management skills and experience supporting system changes or other cross-functional initiatives. Excellent written and verbal communication skills, including the ability to clearly explain complex tax matters to non-tax stakeholders. Ability to work independently, manage competing priorities, and exercise sound judgment in a fast-moving and evolving environment. Strong attention to detail, ownership, curiosity, and commitment to developing durable solutions rather than temporary workarounds. Preferred Qualifications: Vertex experience is highly preferred, particularly with rule or product mapping, transaction testing, system integrations, configuration changes, data validation, reconciliations, and production troubleshooting. Experience with another enterprise indirect tax engine will also be considered. Experience with indirect tax issues affecting technology, digital media, advertising, subscriptions, SaaS, or other high-volume transactional businesses. Experience implementing e-invoicing, digital reporting, or real-time reporting requirements. Experience working with ERP, billing, procurement, and financial-reporting systems and analyzing large transactional datasets. Experience with automation or data tools such as Alteryx or SQL. A CPA, CMI, MST, JD, LLM, or comparable professional qualification. A combination of public accounting and in-house experience. In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable.  We will not sell your personal information or disclose it to any third party for their marketing purposes.  We will delete any recording of your interview promptly after making a hiring decision.  For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors . Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.  Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.

Location: Home Based - Americas; Home based - EMEA; Office Based - London, UK We are hiring an Internal Auditor, reporting to the CFO. This role covers multiple Canonical corporate entities in several countries. This is a unique opportunity for an astute and forward-thinking professional to build the audit function from the ground up at a profitable, fast-growing technology company. We're looking for someone with a keen interest in technology and how technology is changing the tax profession, who can translate that insight into a modern, effective strategy and hands-on execution. Reporting directly to the CFO, you will design and own internal audit processes that support our global expansion. Your primary challenge will be navigating the complexity of our internal environment, where scale, controls, and automation are priority. You will work with the CFO to establish a scalable and efficient framework fit for a dynamic, global software business. You will also report the status of internal audit to the Audit committee. In our selection process, we prioritize intellect and strategic thinking over years of experience. We are looking for someone with a strong academic background, a professional qualification and demonstrable exposure to a multilayered global operational environment. Location: This role will be based remotely in AMER or EMEA time zones, with an option to office based in London, UK. The role entails Establish, develop and maintain the infrastructure for internal audit: templates, risk registers and reporting cadences. Conduct the end-to-end internal audit cycle. This includes planning, performing walkthroughs, testing controls, and documenting every step with precision. Evaluate global policies and processes to identify gaps and work with process owners to implement scalable improvements. Partner with operational stakeholders to identify areas of elevated risk, execute internal audits, and drive corrective actions. Deliver actionable insights on risk and controls effectiveness to senior leadership. Collaborate with stakeholders on new initiatives to ensure risk mitigation is planned appropriately. Develop risk-based internal audit programs, as well as monitor remediation of identified issues to closure. What we are looking for in you Exceptional academic track record from both high school and university. Undergraduate degree in business, finance, economics, technology or other quantitative field. Fully qualified accountant (ACA, ACCA, CIMA, or equivalent). Prior experience in an internal audit function. Confidence to respectfully speak up, exchange feedback, hold colleagues accountable, and share ideas without hesitation. Track record of going above-and-beyond expectations to achieve outstanding results. The work ethic and confidence to shine alongside motivated colleagues. Professional written and spoken English with excellent presentation skills. Excellent interpersonal skills, curiosity, flexibility, and accountability. Thoughtfulness and self-motivation. Result-oriented, with a personal drive to meet commitments. International travel 2-4 times a year for company events up to two weeks long. Nice-to-have skills Leadership ability. Software or tech industry experience. Public company finance and reporting experience. What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We assess performance and revisit compensation twice annually to ensure we recognize outstanding colleagues. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person. Personal learning and development budget of USD 2,000 per year. Bi-annual compensation review. Company recognition rewards. 40 days annual leave per annum, including public holidays and our All Company holiday periods. Maternity and paternity leave. Team Member Assistance Program & Wellness Platform. Opportunity to travel to new locations to meet colleagues, with Priority Pass for lounge access. About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. We are founder-led, profitable, and growing. Powered by worldwide distributed collaboration since our inception in 2004, we believe tech and business leadership can emerge anywhere. We have no central headquarters. Most of us work from home, but we are exceptionally disciplined about this. We have very high expectations of all colleagues, and are champions of excellence. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Location: Home based - EMEA; Office Based - London, UK We are hiring a Global Payroll Manager , ideally a candidate who thrives on building scalable systems, automating manual processes, and creating operational excellence in a high growth technology environment. We are looking for a leader who combines deep payroll expertise with a systems oriented mindset. You should be passionate about process improvement, automation, and leveraging technology to increase accuracy, efficiency, transparency, and employee satisfaction. Experience supporting a remote, international workforce is highly valued, as is a genuine interest in the software and technology industry. This is a management position which requires confidence in setting direction, driving excellence, managing priorities, developing team members, and communicating effectively with stakeholders across the business. As we continue to grow globally, you will play a key role in scaling our payroll infrastructure and raising the standard for operational excellence. This role will report to the Global Financial Controller. Location: This role is home-based in EMEA time zones, with the option to be based in our London office. The role entails Collaborate with HR, Accounting, Accounts Payable, Treasury, Financial Planning & Analysis, and external payroll providers to support payroll operations and compliance Manage end-to-end payroll operations across different countries, ensuring accurate and timely payroll processing Review, validate, and approve payrolls prior to final processing Establish and maintain strong payroll controls to ensure data accuracy, compliance, and operational efficiency Perform payroll and salary cost analyses, investigating and explaining variances Ensure compliance with all applicable payroll tax, statutory, reporting, and employment-related requirements across jurisdictions Serve as the primary point of contact for payroll-related audits, coordinating responses to internal and external audit requests Monitor legislative and regulatory changes that may impact payroll processes, controls, or compliance obligations Drive continuous improvement initiatives to enhance payroll accuracy, scalability, and the employee experience Continue to develop, document, and maintain payroll policies, procedures, and internal controls Maintain strong relationships with payroll vendors and service providers, ensuring service levels and deliverables are met Incorporate industry best practices, emerging technology, including AI, to improve reporting quality, efficiency, and accuracy Lead, mentor and coach a team of global payroll professionals Ensure compliance with internal policies and regulatory requirements while identifying and managing compliance risks. What we are looking for in you An exceptional academic track record from both high school and university An undergraduate degree in Accounting or Finance, or a compelling narrative about your alternative chosen path Significant payroll experience supporting multi-country and/or global payroll operations Strong knowledge of payroll compliance, taxation, and internal controls Experience managing payroll audits and regulatory requirements Proficiency with payroll systems, HRIS platforms, and spreadsheet-based analysis Strong analytical, problem-solving, and reconciliation skills Leadership and commitment to skills development and mentorship The work ethic and confidence to shine alongside motivated colleagues A track record of going above-and-beyond expectations Professional written and spoken English with excellent presentation skills Excellent interpersonal skills, curiosity, flexibility, and accountability Appreciative of diversity, polite, and effective in a multi-cultural, multi-national organization Thoughtfulness and self-motivation Result-oriented, with a personal drive to meet commitments Ability to travel internationally twice a year for company events up to two weeks long In addition we expect that you will match our values, by being: Precise, taking care to deliver correctness and clarity Reliable, delivering high quality work that builds trust and confidence Accessible, collaborating to build products and systems that are usable Adroit, blending enthusiasm, knowledge, adaptability, style and character Nice-to-have skills Experience implementing or optimizing payroll platforms and HRIS systems Payroll management experience in publicly traded or pre-IPO companies A passion for technology and a desire to work with motivated colleagues Experience supporting rapid expansion, including new country payroll launches A passion for technology and a desire to work with motivated colleagues MBA or other relevant business degree What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We assess performance and revisit compensation twice annually to ensure we recognize outstanding colleagues. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Bi-annual compensation review Company recognition rewards 40 days annual leave per annum, including public holidays and our All Company holiday periods Maternity and paternity leave Team Member Assistance Program & Wellness Platform Opportunity to travel to new locations to meet colleagues, with Priority Pass for lounge access About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. We are founder-led, profitable, and growing. Powered by worldwide distributed collaboration since our inception in 2004, we believe tech and business leadership can emerge anywhere. We have no central headquarters. Most of us work from home, but we are exceptionally disciplined about this. We have very high expectations of all colleagues, and are champions of excellence. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Location: Remote - United Kingdom Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . The Global Tax Team is seeking a hands-on indirect tax professional to help build and scale Reddit’s global indirect tax function. As Reddit continues to grow as a public company and expand its products and commercial offerings, this person will own critical elements of our US and international indirect tax operations, including US S&U tax and VAT/GST. You will partner closely with the business to translate complex tax requirements into practical decisions, reliable systems, and scalable processes. In keeping with Reddit values, the successful candidate will operate with an open mindset, exercise sound judgment, and “value the human” in every interaction. This position will report to the International Tax Senior Manager. Responsibilities: Manage key elements of Reddit’s global indirect tax function across B2B and B2C revenue streams, including US S&U tax, VAT/GST, DSTs, and other transactional taxes. Oversee indirect tax registrations, return compliance, payments, exemption documentation, taxability determinations, and related controls across multiple jurisdictions. Own and improve indirect tax processes and systems, including product and taxability mapping, exemptions, transaction testing, system integrations, data validation, and issue resolution. Serve as the indirect tax cross-functional partner for new products and initiatives, commercial arrangements, billing changes, and geographic expansion. Monitor and implement evolving e-invoicing, digital reporting, and real-time reporting requirements. Perform indirect tax account reconciliations, accruals, journal entries, close activities, and internal controls. Advise on the indirect tax provisions of customer and vendor agreements, invoicing requirements, and available exemptions. Manage indirect tax audits, notices, and disclosures. Monitor legislative and regulatory developments and assess their impact on Reddit. Develop scalable processes, automation, metrics, and documentation that improve data quality, reduce manual work, and strengthen operational controls. Contribute to broader Global Tax Team priorities and ad hoc projects, flexing beyond the role’s core indirect tax responsibilities as business needs evolve. Qualifications: Bachelor’s degree in Tax, Accounting, or a related field. 6+ years of indirect tax experience in public accounting and/or a multinational corporate tax function, including meaningful hands-on operational experience. Technical and operational experience with both US and international indirect taxes, including B2B and B2C transactions. Experience researching product and service taxability, registration and nexus obligations, place-of-supply rules, invoicing requirements, and exemptions. Experience supporting indirect tax compliance, accounting, audits, and controls across multiple jurisdictions. Ability to understand end-to-end transaction flows and convert tax requirements into workable processes, data requirements, and system configurations. Strong project-management skills and experience supporting system changes or other cross-functional initiatives. Excellent written and verbal communication skills, including the ability to clearly explain complex tax matters to non-tax stakeholders. Ability to work independently, manage competing priorities, and exercise sound judgment in a fast-moving and evolving environment. Strong attention to detail, ownership, curiosity, and commitment to developing durable solutions rather than temporary workarounds. Preferred Qualifications: Vertex experience is highly preferred, particularly with rule or product mapping, transaction testing, system integrations, configuration changes, data validation, reconciliations, and production troubleshooting. Experience with another enterprise indirect tax engine will also be considered. Experience with indirect tax issues affecting technology, digital media, advertising, subscriptions, SaaS, or other high-volume transactional businesses. Experience implementing e-invoicing, digital reporting, or real-time reporting requirements. Experience working with ERP, billing, procurement, and financial-reporting systems and analyzing large transactional datasets. Experience with automation or data tools such as Alteryx or SQL. A CPA, CMI, MST, JD, LLM, or comparable professional qualification. A combination of public accounting and in-house experience. In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable.  We will not sell your personal information or disclose it to any third party for their marketing purposes.  We will delete any recording of your interview promptly after making a hiring decision.  For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors . Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.  Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.

Location: Remote - US Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Vendor Operations & Governance Specialist. About the job We are seeking a results-driven Vendor Operations & Governance Specialist to oversee and optimize our global vendor partnerships. In this role, you will serve as the direct operational bridge and governance link between Twilio and our partner sites ensuring third-party contact centers consistently exceed Service Level Agreements (SLAs), quality standards, and operational benchmarks. Working alongside our Global Workforce Management (WFM) team, you will establish operational rigor, lead vendor performance reviews, and audit site operations. The ideal candidate is an analytical and influential leader capable of driving vendor accountability, mitigating operational risks, and translating vendor performance data into actionable strategic insights for senior leadership. Responsibilities In this role, you’ll: Day-to-Day Vendor Operations & Performance Own daily operational execution, Service Level Agreement (SLA) compliance, quality scores, and site performance across partner-managed queues. Drive partner sites to exceed core operational metrics, including, productivity, Customer Satisfaction KPIs: CSAT/CES, Quality Assurance, and Average Handle Time (AHT). Lead daily vendor huddles, intraday performance tracking, and weekly operational performance reviews (WBR). Institute monthly Root Cause & Action Plan (RCAP) processes to eliminate operational bottlenecks and customer friction points. Conduct bi-weekly cross-site calibration sessions with internal Quality and Training teams. Vendor Relationship & Operational Governance Serve as the primary operational point of contact for vendor leadership, establishing clear accountability routines. Operationalize Twilio’s  core values ("Wear the Customer’s Shoes") across partner sites through daily routines, coaching, and onboarding excellence. Audit site culture, agent sentiment, and leadership-to-agent ratios to keep site attrition below target thresholds. Partner closely with the WFM Manager to ensure headcount alignment, ramp execution, and interval coverage match operational needs. Talent Pool & Pipeline Optimization Evaluate and recommend optimal geographical talent pools and partner site profiles for operational scaling or re-allocation. Collaborate with vendor recruitment teams to refine candidate profiles, ensuring alignment with API-driven support and complex technical workloads. Partner with vendor sites to ensure comprehensive and consistent new-hire and multi-skill onboarding, including training readiness, execution and successful completion. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: 5+ years in Vendor Site/Contact Center Operations: Direct experience managing vendor relationships and multi-channel support operations (min. 100+ FTE footprint). Operational Governance Focus: Strong background in delivering results, site audit routines, performance scorecards, calibration routines, continuous improvement frameworks and structured governance routines (QBRs/MBRs/scorecards). WFM & Cross-Functional Alignment: Fluency in workforce management concepts (occupancy, shrinkage, schedule adherence) to effectively collaborate with the internal WFM team. Domain & System Experience: Background in developer-first or SaaS platforms, API-driven support workloads, and experience with systems like Zendesk, Twilio Flex, Looker, or Tableau. Cross-Functional Process and Workflow Design: Demonstrated ability to build operational excellence, SOPs, drive and influence standardization without direct authority, and communicate complex operational data to executive leadership. Location This role will be remotely located in the United States. This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $116,960.00 - $146,200.00 This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Application deadline information Applications for this role are intended to be accepted until October 5th, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.