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Location: Doha At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. Through cutting-edge hardware, software, and data science, WHOOP delivers personalized insights that help members optimize recovery, training, sleep, and overall well-being. WHOOP is seeking a Retail Associate to support the day-to-day operations of WHOOP Qatar, an experiential performance center, research lab, and store located in the heart of Msheireb. This individual will play a key role in delivering a premium, data-driven member experience, supporting retail operations, and bringing the WHOOP brand to life on the ground. The Retail Associate will engage directly with members, drive membership and retail sales, and ensure operational excellence across extended hours (12 hours per day, 7 days per week). This role reports directly to the Retail Lead, WHOOP Qatar. RESPONSIBILITIES: - - Support the daily retail operations of WHOOP Qatar, ensuring exceptional standards of service, organization, and operational execution. - Deliver a premium, data-driven member experience by educating members on WHOOP products, memberships, and insights, tailoring interactions to individual performance goals. - Drive revenue through the sale of WHOOP memberships, accessories, apparel, and the signature WHOOP Your Way experience, consistently working toward sales targets. - Act as a brand ambassador by upholding WHOOP’s premium standards across member engagement, product presentation, and overall store experience. - Assist with visual merchandising, inventory management, restocking, and maintaining a clean, organized, and high-performing retail environment. - Support experiential programming and in-store activations, ensuring seamless execution and strong member engagement. - Collaborate closely with the Retail Lead and team to maintain alignment with brand, marketing, and operational strategies. - Maintain strong attention to detail across daily processes including transactions, reporting, compliance, and store procedures. QUALIFICATIONS: - - 2–4 years of retail experience, preferably in premium, luxury, or experiential retail environments. - Strong passion for health, fitness, performance, and technology, with the ability to communicate WHOOP’s value proposition effectively. - Proven ability to deliver elevated customer service and build meaningful relationships with members. - Comfort working in a fast-paced, high-traffic, extended-hours retail environment. - Strong communication and interpersonal skills, with a team-oriented mindset. - Basic operational understanding, including POS systems, inventory handling, and sales tracking. - Proficiency in Arabic preferred. - Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions.

Location: Remote Workplace: remote At Included Health, the Associate Clinical Director, Integrated Care Quality (NP/MD) is responsible for the strategy, external representation, and program leadership needed to ensure our clinical services perform credibly in high-stakes client, consultant, and audit-facing settings. This role leads the clinical quality approach to client audits, consultant engagement, and longitudinal quality assurance across relevant services. The Director will represent Included Health in consequential meetings with clients, consultants, health plans, and internal leaders; shape the vision for external-facing clinical quality work; build trusted relationships; and translate audit and quality findings into durable operational improvement strategies. Establishing a robust longitudinal oversight process is a primary objective for this position. This leader will drive the development of systems to monitor member journeys, ensure care quality, and maintain service reliability over time. Furthermore, they will utilize AI-driven quality surveillance and pattern detection to modernize and scale quality operations. #LI-Remote Responsibilities Client and Consultant Leadership Represent Included Health clinical services in high-stakes client, consultant, and audit-related discussions. Build strong relationships with clients, consultants, health plans, and internal commercial partners. Serve as a trusted clinical quality voice in escalations, performance reviews, corrective action discussions, and executive forums. Translate complex clinical and operational issues into clear, credible, executive-ready narratives. Client Audit Strategy and Execution Own the strategy and operating model for clinical client audit readiness. Lead audit planning, preparation, risk triage, file review standards, and executive readiness. Serve as the senior clinical lead for audit content, responses, and remediation planning. Ensure audit findings are converted into measurable action plans with clear ownership and follow-through. Longitudinal Quality Assurance Lead the design and maturation of longitudinal QA models that assess quality across the member journey. Build proactive oversight frameworks that identify risks before they surface in audits, escalations, or client dissatisfaction. Connect quality findings across service lines to identify systemic issues, not isolated defects. Ensure longitudinal QA informs coaching, workflow redesign, policy refinement, and client readiness. AI-Enabled Quality at Scale Lead the use of AI and advanced analytics to scale quality surveillance, longitudinal review, and audit readiness. Define where AI can responsibly augment human review, including trend detection, review prioritization, and documentation assessment. Partner with product, engineering, analytics, and AI quality leaders to build safe, clinically credible workflows. Ensure AI-supported quality programs maintain strong human oversight, validation, and calibration. Population Health Quality Oversight and Performance Management Own population health quality oversight across relevant clinical programs, with accountability for defining, monitoring, and improving program performance. Establish and govern a metric framework spanning clinical quality, operational performance, service reliability, and member outcomes. Define metric ownership, thresholds, escalation triggers, and review cadences in partnership with clinical, operational, analytics, and client-facing leaders. Translate performance findings into concrete action, including corrective plans, workflow redesign, policy refinement, and program accountability. Build scalable oversight processes that connect longitudinal QA, audit findings, escalations, and program data into a unified view of quality across the member journey. Qualifications: Required: Physician or Nurse Practitioner with current unrestricted U.S. license in good standing. Board certification required for physicians. 7+ years of clinical, healthcare quality, patient safety, or clinical operations experience with progressive responsibility. 3+ years of experience leading or materially shaping client-facing quality work, external audits, consultant engagement, or similar high-stakes external clinical work. Demonstrated experience representing clinical services in consequential syncs with clients, consultants, auditors, health plans, or senior executives. Strong experience in quality strategy, audit readiness, program development, and cross-functional leadership. Excellent written and verbal communication skills, with the ability to tailor messaging to clinicians, clients, consultants, and executives. Strong analytical and systems-thinking skills, with comfort interpreting quality and operational data. Proven ability to build relationships, influence without authority, and lead through ambiguity. Preferred: Experience in population health, care navigation, care management, virtual care, or other longitudinal care models. Experience designing or leading longitudinal QA or proactive surveillance models. Experience leveraging agentic AI or advanced analytics to scale quality oversight. Familiarity with external quality or accreditation frameworks such as URAC, NCQA, HEDIS, or MIPS. Experience with tools such as Looker, Tableau, Observe.AI, or advanced spreadsheet analysis. CPHQ, CPPS, Lean Six Sigma, or similar training/certification. Core competencies: Strong clinical judgment; systems thinking. Analytical rigor; documentation excellence. Risk identification/mitigation in tech-enabled care. Coaching/influencing across clinical and technical teams. Leads through ambiguity; works independently. Key Compentencies: Executive presence and clinical credibility Client and consultant relationship management Strategic thinking and program development Audit leadership and remediation planning Longitudinal quality assurance AI-enabled quality scaling Analytical rigor Cross-functional influence Clear, persuasive communication Why Join Us This role is an opportunity to shape how Included Health shows up externally on clinical quality while building the internal systems needed for a more proactive, scalable, and AI-enabled future. You will help strengthen client confidence, improve audit performance, and raise the standard of longitudinal quality oversight across the organization. Pay:   The United States new hire base salary target range for this full-time position is:   MD Candidates: 188,270-260,00 + bonus + equity + benefits NP Candidates: 118,640-167-580 + bonus + equity + benefits   This range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.   Starting base salary for you will depend on several job-related factors, unique to each candidate, which may include education; training; skills; years and depth of experience; certifications and licensure; our needs; internal peer equity; organizational considerations; and understanding of geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and great compensation package based on their roles and locations. Your Recruiter can share your geographic zone upon inquiry.   Benefits & Perks: In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more: Remote-first culture 401(k) savings plan through Fidelity Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance) Paid Time Off ("PTO") and Discretionary Time Off ("DTO") 12 weeks of 100% Paid Parental leave Family Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies. Work-From-Home reimbursement to support team collaboration home office work   Your recruiter will share more about the salary range and benefits package for your role during the hiring process. About Included Health: Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We're on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It's all included. Learn more at includedhealth.com.   Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law. About Included Health Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com. ----- Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.

Location: Germany (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we are looking for candidates from the UK, Sweden, Spain or Germany. About the role: Grafana Cloud runs Mimir, Loki, Tempo and Pyroscope as multi-tenant SaaS databases across AWS, GCP and Azure in regions worldwide. Our highest-SLA customers depend on them to run their businesses. We’re looking for a Staff Software Engineer to keep these systems reliable at scale. The role combines building and operating. You’ll write the software, automation and product changes that make our databases more reliable, including changes to the Mimir, Loki and Tempo codebases where reliability calls for it. You’ll also be on call for our highest-SLA customers and handle the operational work that comes with it. You’ll bring a production mindset to product engineering and engineering rigor to reliability, and you’ll set technical direction across squads. What You’ll Do Build reliability into the product. Write production code in our services, tooling and the Mimir, Loki and Tempo codebases that makes our databases more resilient, self-healing and scalable as demand grows quickly. Build automation and platform tooling that removes toil and scales our reliability practices across regions and cloud providers. Lead technical design. Author design docs, review others’ designs and PRs, and shape feature design so it’s scalable and operable from day one. Own the SLO framework. Define and evolve per-tenant SLOs and reliability models. Use SLO burn and incident learnings to find and fix the causes of failure in the systems themselves. Improve observability and alerting so we find problems before customers do, and so escalations are actionable rather than noisy. Be on call for our highest-SLA customers. Act as a technical escalation point for complex customer environments. Lead customer-impacting incident response, including customer bridge calls when needed, and write blameless post-incident reviews that lead to engineering fixes. Handle the operational work that comes from on-call. This includes investigating customer escalations, following up on incident actions, tuning capacity and configuration, and turning recurring issues into permanent fixes or automation. Multiply the team. Mentor engineers, teach reliability practices that teams adopt early in development, and work with engineering leadership on roadmaps and product strategy. We highly value those who are intellectually curious, who default to transparency, possess a high bias towards action, and who are also kind (this is important!) On-Call Weekday on-call is 12-hour shifts, Monday to Friday, split between North America and Europe so you cover your local working hours. Weekends are covered by a separate 24-hour rotation. You’ll take a weekend roughly once every six to eight weeks. What We’re Looking For: 8+ years of software engineering experience, including significant time building and owning distributed systems in production. Strong production software skills, ideally in at least one object-oriented language. You write clean, tested code and can make targeted changes in large open-source codebases you didn’t write. Deep understanding of distributed systems: performance, scaling and failure modes. You can reason about how a system will break before it does. Experience running multi-tenant systems at scale on Kubernetes in AWS, GCP or Azure, with infrastructure-as-code tools such as Terraform, Helm or Jsonnet. Hands-on experience designing and implementing SLOs. Experience being on call for production systems. You troubleshoot calmly and methodically under pressure, and you’ve taken part in blameless incident response and written high-quality post-incident reviews. Staff-level technical leadership: driving cross-team projects, setting technical direction and making the engineers around you better. Working knowledge of Linux internals, networking and cloud storage. Nice to Have: Experience with Mimir, Loki, Tempo, Pyroscope, Prometheus or other observability and time-series databases. Open-source contributions. Customer reliability engineering (CRE) or customer-facing escalation experience. In Germany, the Base compensation range for this role is € 113,000 - €135,601 .  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here . #LI-Remote #LI-Remote *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Sweden (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we are looking for candidates from the UK, Sweden, Spain or Germany. About the role: Grafana Cloud runs Mimir, Loki, Tempo and Pyroscope as multi-tenant SaaS databases across AWS, GCP and Azure in regions worldwide. Our highest-SLA customers depend on them to run their businesses. We’re looking for a Staff Software Engineer to keep these systems reliable at scale. The role combines building and operating. You’ll write the software, automation and product changes that make our databases more reliable, including changes to the Mimir, Loki and Tempo codebases where reliability calls for it. You’ll also be on call for our highest-SLA customers and handle the operational work that comes with it. You’ll bring a production mindset to product engineering and engineering rigor to reliability, and you’ll set technical direction across squads. What You’ll Do Build reliability into the product. Write production code in our services, tooling and the Mimir, Loki and Tempo codebases that makes our databases more resilient, self-healing and scalable as demand grows quickly. Build automation and platform tooling that removes toil and scales our reliability practices across regions and cloud providers. Lead technical design. Author design docs, review others’ designs and PRs, and shape feature design so it’s scalable and operable from day one. Own the SLO framework. Define and evolve per-tenant SLOs and reliability models. Use SLO burn and incident learnings to find and fix the causes of failure in the systems themselves. Improve observability and alerting so we find problems before customers do, and so escalations are actionable rather than noisy. Be on call for our highest-SLA customers. Act as a technical escalation point for complex customer environments. Lead customer-impacting incident response, including customer bridge calls when needed, and write blameless post-incident reviews that lead to engineering fixes. Handle the operational work that comes from on-call. This includes investigating customer escalations, following up on incident actions, tuning capacity and configuration, and turning recurring issues into permanent fixes or automation. Multiply the team. Mentor engineers, teach reliability practices that teams adopt early in development, and work with engineering leadership on roadmaps and product strategy. We highly value those who are intellectually curious, who default to transparency, possess a high bias towards action, and who are also kind (this is important!) On-Call Weekday on-call is 12-hour shifts, Monday to Friday, split between North America and Europe so you cover your local working hours. Weekends are covered by a separate 24-hour rotation. You’ll take a weekend roughly once every six to eight weeks. What We’re Looking For: 8+ years of software engineering experience, including significant time building and owning distributed systems in production. Strong production software skills, ideally in at least one object-oriented language. You write clean, tested code and can make targeted changes in large open-source codebases you didn’t write. Deep understanding of distributed systems: performance, scaling and failure modes. You can reason about how a system will break before it does. Experience running multi-tenant systems at scale on Kubernetes in AWS, GCP or Azure, with infrastructure-as-code tools such as Terraform, Helm or Jsonnet. Hands-on experience designing and implementing SLOs. Experience being on call for production systems. You troubleshoot calmly and methodically under pressure, and you’ve taken part in blameless incident response and written high-quality post-incident reviews. Staff-level technical leadership: driving cross-team projects, setting technical direction and making the engineers around you better. Working knowledge of Linux internals, networking and cloud storage. Nice to Have: Experience with Mimir, Loki, Tempo, Pyroscope, Prometheus or other observability and time-series databases. Open-source contributions. Customer reliability engineering (CRE) or customer-facing escalation experience. In Sweden, the Base compensation range for this role is SEK 922,507 - SEK 1,107,008 .  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here . #LI-Remote #LI-Remote *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Spain (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we are looking for candidates from the UK, Sweden, Spain or Germany. About the role: Grafana Cloud runs Mimir, Loki, Tempo and Pyroscope as multi-tenant SaaS databases across AWS, GCP and Azure in regions worldwide. Our highest-SLA customers depend on them to run their businesses. We’re looking for a Staff Software Engineer to keep these systems reliable at scale. The role combines building and operating. You’ll write the software, automation and product changes that make our databases more reliable, including changes to the Mimir, Loki and Tempo codebases where reliability calls for it. You’ll also be on call for our highest-SLA customers and handle the operational work that comes with it. You’ll bring a production mindset to product engineering and engineering rigor to reliability, and you’ll set technical direction across squads. What You’ll Do Build reliability into the product. Write production code in our services, tooling and the Mimir, Loki and Tempo codebases that makes our databases more resilient, self-healing and scalable as demand grows quickly. Build automation and platform tooling that removes toil and scales our reliability practices across regions and cloud providers. Lead technical design. Author design docs, review others’ designs and PRs, and shape feature design so it’s scalable and operable from day one. Own the SLO framework. Define and evolve per-tenant SLOs and reliability models. Use SLO burn and incident learnings to find and fix the causes of failure in the systems themselves. Improve observability and alerting so we find problems before customers do, and so escalations are actionable rather than noisy. Be on call for our highest-SLA customers. Act as a technical escalation point for complex customer environments. Lead customer-impacting incident response, including customer bridge calls when needed, and write blameless post-incident reviews that lead to engineering fixes. Handle the operational work that comes from on-call. This includes investigating customer escalations, following up on incident actions, tuning capacity and configuration, and turning recurring issues into permanent fixes or automation. Multiply the team. Mentor engineers, teach reliability practices that teams adopt early in development, and work with engineering leadership on roadmaps and product strategy. We highly value those who are intellectually curious, who default to transparency, possess a high bias towards action, and who are also kind (this is important!) On-Call Weekday on-call is 12-hour shifts, Monday to Friday, split between North America and Europe so you cover your local working hours. Weekends are covered by a separate 24-hour rotation. You’ll take a weekend roughly once every six to eight weeks. What We’re Looking For: 8+ years of software engineering experience, including significant time building and owning distributed systems in production. Strong production software skills, ideally in at least one object-oriented language. You write clean, tested code and can make targeted changes in large open-source codebases you didn’t write. Deep understanding of distributed systems: performance, scaling and failure modes. You can reason about how a system will break before it does. Experience running multi-tenant systems at scale on Kubernetes in AWS, GCP or Azure, with infrastructure-as-code tools such as Terraform, Helm or Jsonnet. Hands-on experience designing and implementing SLOs. Experience being on call for production systems. You troubleshoot calmly and methodically under pressure, and you’ve taken part in blameless incident response and written high-quality post-incident reviews. Staff-level technical leadership: driving cross-team projects, setting technical direction and making the engineers around you better. Working knowledge of Linux internals, networking and cloud storage. Nice to Have: Experience with Mimir, Loki, Tempo, Pyroscope, Prometheus or other observability and time-series databases. Open-source contributions. Customer reliability engineering (CRE) or customer-facing escalation experience. In Spain, the Base compensation range for this role is € 96,846 - € 116,215 .  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here . #LI-Remote #LI-Remote *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: United Kingdom (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity and we are looking for candidates from the UK, Sweden, Spain or Germany. About the role: Grafana Cloud runs Mimir, Loki, Tempo and Pyroscope as multi-tenant SaaS databases across AWS, GCP and Azure in regions worldwide. Our highest-SLA customers depend on them to run their businesses. We’re looking for a Staff Software Engineer to keep these systems reliable at scale. The role combines building and operating. You’ll write the software, automation and product changes that make our databases more reliable, including changes to the Mimir, Loki and Tempo codebases where reliability calls for it. You’ll also be on call for our highest-SLA customers and handle the operational work that comes with it. You’ll bring a production mindset to product engineering and engineering rigor to reliability, and you’ll set technical direction across squads. What You’ll Do Build reliability into the product. Write production code in our services, tooling and the Mimir, Loki and Tempo codebases that makes our databases more resilient, self-healing and scalable as demand grows quickly. Build automation and platform tooling that removes toil and scales our reliability practices across regions and cloud providers. Lead technical design. Author design docs, review others’ designs and PRs, and shape feature design so it’s scalable and operable from day one. Own the SLO framework. Define and evolve per-tenant SLOs and reliability models. Use SLO burn and incident learnings to find and fix the causes of failure in the systems themselves. Improve observability and alerting so we find problems before customers do, and so escalations are actionable rather than noisy. Be on call for our highest-SLA customers. Act as a technical escalation point for complex customer environments. Lead customer-impacting incident response, including customer bridge calls when needed, and write blameless post-incident reviews that lead to engineering fixes. Handle the operational work that comes from on-call. This includes investigating customer escalations, following up on incident actions, tuning capacity and configuration, and turning recurring issues into permanent fixes or automation. Multiply the team. Mentor engineers, teach reliability practices that teams adopt early in development, and work with engineering leadership on roadmaps and product strategy. We highly value those who are intellectually curious, who default to transparency, possess a high bias towards action, and who are also kind (this is important!) On-Call Weekday on-call is 12-hour shifts, Monday to Friday, split between North America and Europe so you cover your local working hours. Weekends are covered by a separate 24-hour rotation. You’ll take a weekend roughly once every six to eight weeks. What We’re Looking For: 8+ years of software engineering experience, including significant time building and owning distributed systems in production. Strong production software skills, ideally in at least one object-oriented language. You write clean, tested code and can make targeted changes in large open-source codebases you didn’t write. Deep understanding of distributed systems: performance, scaling and failure modes. You can reason about how a system will break before it does. Experience running multi-tenant systems at scale on Kubernetes in AWS, GCP or Azure, with infrastructure-as-code tools such as Terraform, Helm or Jsonnet. Hands-on experience designing and implementing SLOs. Experience being on call for production systems. You troubleshoot calmly and methodically under pressure, and you’ve taken part in blameless incident response and written high-quality post-incident reviews. Staff-level technical leadership: driving cross-team projects, setting technical direction and making the engineers around you better. Working knowledge of Linux internals, networking and cloud storage. Nice to Have: Experience with Mimir, Loki, Tempo, Pyroscope, Prometheus or other observability and time-series databases. Open-source contributions. Customer reliability engineering (CRE) or customer-facing escalation experience. In the UK, the Base compensation range for this role is £ 107,077 - £128,493 .  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here . #LI-Remote #LI-Remote *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Manchester, United Kingdom New Build Mortgage & Protection Advisor (Self-Employed) 📍 Remote | North West England or North East England based Are you an ambitious broker with new build experience looking to grow your business faster? If you’re delivering great advice but your commission split feels capped, admin is taking up too much time, or you’re thinking about how to build real long-term value, OneDome Growth Partners is designed to help you earn more per case, scale efficiently, and stay in control of your business. We’re not a traditional broker network, we’re a growth platform. What we offer • New build leads provided across the North West, North East and Scotland, giving brokers the opportunity to build long term relationships with local developers, site teams and customers Higher earnings • Market-leading payaways on mortgages and protection • Earn an additional £495 per completed case, plus further revenue through referrals to our internal teams via a fully integrated process More value per client • Exclusive access to OneDome’s award-winning HomeBuyer Service (mortgage + conveyancing from £999) Marketing & brand support • Full brand, proposition and marketing support to help you grow faster • Personalised marketing collateral and support setting up your own Google Business Profile • National exposure backed by a recognised consumer brand A real exit strategy • When you decide to step back or retire, we offer to purchase your client book, giving you a clear route to terminal value and a planned exit What we’re looking for • Full CeMAP (or equivalent) • Minimum 2 years’ experience providing mortgage advice • Experience within new build mortgages preferred • Ability to build strong relationships with local developers, site teams and regional stakeholders • Comfortable working weekends to support customer and developer demand • Confident using CRM systems and mortgage sourcing software • Commercially minded, motivated, and ready to grow 👉 Interested? Apply here or get in touch with Miu on 07472 169437 to find out more about the role.

Location: Hyderabad, India Workplace: fully About Global University Systems (GUS) Global University Systems is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement. Position The Business Development Manager for International Student Recruitment will oversee all student recruitment activities, business development activities, account management, and marketing events for B2B channels across the country or region you will manage. You will collaborate with Company Directors to develop B2B channels and implement marketing and sales strategies to promote international student recruitment for GUS. You will be representing one of our universities or colleges located in either Europe, North America, or Asia. Requirements Essential Criteria • You will have experience in international student recruitment for higher education particularly for France market. • You have an established and relevant agency network and solid relationships with key stakeholders within these agencies. • A solid understanding of industry trends is essential to inform the group’s strategic planning and forecasting. • You will have developed and trained education agents on how to promote the brand you represent. • You will have experience sourcing agents from fairs, business trips, enquiries, referrals, and general searches in line with business development responsibilities. • You will have experience generating new revenue from existing streams and accounts, as well as identifying new opportunities. • You will have a proven track record of assisting in identifying, supporting, and developing potential business partners and growing existing client relationships. • You will have experience performing client research, including (but not limited to) meeting and engaging with key players in the industry. • You will be a highly motivated individual who strives for success in all areas. • You are confident in delivering workshops and presentations, hosting conferences, and being in front of the camera. Desirable Criteria • Salesforce or database management experience. • We will consider applicants who have represented an institution directly (located anywhere within your region) or who have significant agency experience where they have managed a sub-network of agents. Location The position is home-based with travel. Ideally, you will be located within your country and able to travel with ease, as your main marketing activities will be held in this area (where agents are based). Other Information Please note this position is only available on our consultancy agreement. The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager. There is an expectation that all employees will maintain the values of the Group and comply with the Code of Conduct, as well as equality and diversity, health and safety, and safeguarding policies.

Location: Hyderabad, India Workplace: fully About Global University Systems (GUS) Global University Systems is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement. Position The Business Development Manager for International Student Recruitment will oversee all student recruitment activities, business development activities, account management, and marketing events for B2B channels across the country or region you will manage. You will collaborate with Company Directors to develop B2B channels and implement marketing and sales strategies to promote international student recruitment for GUS. You will be representing one of our universities or colleges located in either Europe, North America, or Asia. Requirements Essential Criteria • You will have experience in international student recruitment for higher education particularly for France market. • You have an established and relevant agency network and solid relationships with key stakeholders within these agencies. • A solid understanding of industry trends is essential to inform the group’s strategic planning and forecasting. • You will have developed and trained education agents on how to promote the brand you represent. • You will have experience sourcing agents from fairs, business trips, enquiries, referrals, and general searches in line with business development responsibilities. • You will have experience generating new revenue from existing streams and accounts, as well as identifying new opportunities. • You will have a proven track record of assisting in identifying, supporting, and developing potential business partners and growing existing client relationships. • You will have experience performing client research, including (but not limited to) meeting and engaging with key players in the industry. • You will be a highly motivated individual who strives for success in all areas. • You are confident in delivering workshops and presentations, hosting conferences, and being in front of the camera. Desirable Criteria • Salesforce or database management experience. • We will consider applicants who have represented an institution directly (located anywhere within your region) or who have significant agency experience where they have managed a sub-network of agents. Location The position is home-based with travel. Ideally, you will be located within your country and able to travel with ease, as your main marketing activities will be held in this area (where agents are based). Other Information Please note this position is only available on our consultancy agreement. The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager. There is an expectation that all employees will maintain the values of the Group and comply with the Code of Conduct, as well as equality and diversity, health and safety, and safeguarding policies.

Location: Cairo, Egypt; Alexandria, Egypt Workplace: hybrid Yassir is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in 45 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa. It is backed (~$200M in funding) by VCs from Silicon Valley, Europe and other parts of the world. We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally. Helping usher the continent into a digital economy era. We’re not just about serving people - we’re about creating a marketplace to bring people what they need while infusing social values. About the Role:   We are seeking a detail-oriented and experienced Quality Assurance Engineer to join our team. In this role, you will play a critical part in ensuring the quality and stability of our applications within the financial services domain across Android and iOS platforms. You will be responsible for the end-to-end testing lifecycle—from reviewing requirements and designing comprehensive test plans to executing automated and manual test cases. You will collaborate closely with cross-functional teams to identify and resolve issues, advocate for best practices, and continuously enhance our testing strategies. If you are passionate about automation, skilled in tools like Postman and Xray, and thrive in dynamic, fast-paced environments like ours, we would love to have you on board. Responsibilities: Review requirements, specifications, and technical documents to provide feedback; analyze test results to ensure software meets quality standards Create, execute, and manage test cases (both manual and automated), including detailed plans for comprehensive coverage Document testing phases, report bugs, and track defects efficiently. Perform thorough regression testing to verify bug fixes Work with cross-functional teams throughout the software development lifecycle to maintain quality and troubleshoot issues Conduct post-release/post-implementation testing to ensure product stability and quality in real-world usage Design and develop automation scripts using open source tools. Stay updated with new testing tools and strategies to enhance efficiency Estimate, prioritize, and coordinate testing activities to align with project timelines and objectives Liaise with internal teams to understand system requirements and monitor the debugging process to ensure effective resolution of issues Requirements: at least 4  years of hands-on experience with automated mobile testing on Android and iOS platforms Hands-on experience in developing automated test cases in at least one programming language Proven working experience with Agile project management, QA methodology, and testing management software Hands-on experience with API Testing frameworks such as Postman Hands-on experience with test management tools such as Xray Ability to design and write test cases in BDD format Experience in Smoke Testing, Sanity Testing, Performance Testing, and end-to-end application testing Hands-on experience with the Robot framework is a plus Experience in a rapidly growing company in the mobility, on-demand, or fintech space is a plus BSc/MSc in Engineering, Computer Science, or relevant field At Yassir, we believe in the power of diversity and the importance of an inclusive culture. So, if you're ready to bring your unique perspective and experiences to the table, then we're excited to listen. Don't just apply for a job, come and be a part of our journey. Let's create a better tomorrow together. We look forward to receiving your application! Best of luck, Your Yassir TA Team

Location: Home Based - Americas; Home based - EMEA; Home based - Worldwide Alliances & Channels Leader Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution. The company is founder led, profitable and growing. We have new senior leadership opportunities in our Global Alliances and Channels organisations, to lead business development and partnership with some of the most important actors in the global technology sector. As the publisher of Ubuntu and a leading provider of open source to major technology firms globally, Canonical works across a broad partner ecosystem that includes global system integrators, value-added resellers, regional distributors, independent software vendors, independent hardware vendors, silicon companies, public clouds and other strategic technology brands. These partners shape the platforms, solutions, marketplaces, hardware and delivery motions through which enterprises adopt open source at scale. We are looking for exceptional partner leaders who can build durable, mutually valuable relationships, develop joint solutions, drive global go-to-market programmes, and convert partner potential into measurable customer impact, revenue growth and market expansion for Canonical. Opportunities are available for both people leaders and senior individual contributors. In these roles, you will lead, build or scale one or more strategic partner motions for Canonical, either by managing a team or by directly driving high-impact partner initiatives. You will work closely with partners throughout their sales, product, delivery and executive planning cycles to make Canonical their trusted partner for enterprise open source solutions. Depending on your experience and Canonical’s business priorities, your focus may include Channels, GSI, ISV, IHV/OEM, Silicon, Cloud or cross-ecosystem partnerships. Our Alliances and Channels teams build trusted relationships with partners at executive level, increase Canonical market share and attach rate, evangelise the partnership, and lead business interactions from engineers to CxO level. This role will own strategy, sell-to, sell-through and sell-with motions across assigned partners or sectors, as well as promotion of partner-related activities, from campaigns, enablement and executive engagement, to strategic opportunities and partner events. Location: These are globally remote positions. The role entails Own and drive partner strategy, forecast, bookings and revenues for Canonical across one or more indirect routes to market Lead and evolve a team or strategic partner portfolio towards accelerated revenue growth and market impact Build strategic relationships with global and regional partners at executive levels Design and execute joint go-to-market plans with partners, sales, product management, product marketing and engineering teams Develop partner capability through sales engagement, technical enablement, joint marketing and disciplined business planning Guide our offering from product management, to product marketing, and scale it through the support of our global sales organisation Establish operating cadence, pipeline governance and data-driven accountability across complex partner relationships What we are looking for in you: 10+ years of experience in alliance, channel, partner, ecosystem or indirect sales management roles Experience in one or more of GSIs, VARs, distributors, ISVs, IHVs/OEMs, silicon, public cloud, marketplaces or strategic technology alliances Deep commercial experience encompassing revenue, margins, pipeline, forecasting and partner economics Proven leadership and presentation skills, with the ability to engage confidently from engineer to CxO level Ability to build trusted executive relationships while aligning product, sales, marketing, engineering and operations teams Insight into open source, Ubuntu, enterprise infrastructure, cloud, AI, security and Canonical’s competition and opportunities Track record of data-driven decision-making and disciplined execution across complex, global relationships An autonomous, disciplined, hands-on, get-it-done mentality An exceptional academic track record from high school and university. Business level written and spoken English. Sincere personal motivation aligned with our mission. International travel 2-4 times a year for company events up to two weeks long. In addition we expect that you will match our values, by being: Precise, taking care to deliver correctness and clarity. Reliable, delivering high quality work that builds trust and confidence. Accessible, collaborating to build products and systems that are usable. Adroit, blending enthusiasm, knowledge, adaptability, style and character. What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Team Member Assistance Program & Wellness Platform Opportunity to travel to new locations to meet colleagues Priority Pass and travel upgrades for long-haul company events About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004.​ Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Location: Hong Kong, Hong Kong SAR; Singapore, Singapore Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About the Opportunity We are seeking a highly motivated and experienced Growth Product Manager to join our team. The ideal candidate will have a strong background in agile methodologies, data-driven growth strategy, and data analysis with experience in growth hacking, go-to-market planning, localization strategy, and the crypto industry preferred. As a Growth Product Manager, you will be responsible for leading the development and execution of growth strategies for our products. You will work closely with cross-functional teams, including product management, engineering, marketing, and customer success, to identify and prioritize growth opportunities, conduct experiments, and measure results. What You’ll Be Doing Lead the development and execution of growth strategies for our products Identify and prioritize growth opportunities through data analysis and customer insights Collaborate with cross-functional teams to develop and test hypotheses for growth experiments Use agile methodologies to manage the development and deployment of growth initiatives Analyze data and metrics to measure the effectiveness of growth efforts and inform decision making Use SQL to extract and analyze data from various sources Develop and execute go-to-market plans for new products or features What We Look For In You At least 3 years of experience in product management or growth hacking related field Strong insights into user preferences in different countries/cultures. Know how to use differentiated growth strategies in different regions Strong background in agile methodologies, data-driven strategy, and data analysis. Proficiency in growth data and experience using data to inform decision making Experience in go-to-market planning and the crypto industry preferred Excellent communication and collaboration skills Experience leading cross-functional teams and driving results Bachelor's or Master's degree of top 100 universities in a related field (e.g. computer science, business, marketing, finance) preferred Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! #LI-WWW #LI-ONSITE Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Tel Aviv, Israel About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. The Product In a rapidly evolving world, trust in AI depends on AI agents being grounded in fresh, verified real-world data. Search is the foundation that makes this possible. We are building an agent-native search platform designed specifically for AI systems rather than human users. Our product provides programmatic, low-latency, and observable search APIs that AI agents use to retrieve, filter, and reason over real-world information at scale. The Role As a Senior ML Engineer focused on Search Optimization, you will work on improving the quality of our search product across the all parts of the search stack. You will work on problems such as query understanding, query reformulation and expansion, retrieval, ranking, reranking, and result selection. Your goal will be to identify where search quality is lost, develop better approaches, and turn them into measurable improvements in production. This is an applied ML and information-retrieval role combining experimentation with production impact. You will work with real-world queries, large-scale search systems, and evaluation signals to improve relevance, recall, freshness, and overall result quality. In this position, your responsibility will be to Design, implement, and operate the retrieval system for a search vertical Connect and tune the data pipeline, from ingestion to relevance tuning Build knowledge-graph and entity-resolution layers: entity linking / NER , ontologies, and graph databases (Neo4j or similar) Develop structured-extraction pipelines over messy, unstructured domain data Reason about freshness and trust: model how confident we are in a fact and how stale it has become before we serve it Define evaluation and quality metrics for relevance and drive measurable improvements Collaborate with crawling, indexing, and ML teams to ensure retrieval and ranking requirements are met Enable safe experimentation with retrieval, ranking, and extraction strategies You may be a good fit if you have: 6+ years of software engineering experience, some of it in search / information retrieval Strong IR fundamentals: inverted indexes, BM25 / TF-IDF , query understanding, ranking, and evaluation (nDCG/ MRR /recall@k) Experience with vector & hybrid retrieval: ANN, dense+sparse fusion, embeddings models Experience building structured extraction over messy/unstructured domain data Fluent in Python and comfortable with systems-level performance work Strong candidates may also have experience with: Knowledge graphs: entity resolution, entity linking / NER , graph DBs (Neo4j), ontologies / schema design Owning relevance / ranking for a real product and improving it against IR metrics Data quality, truth discovery, or systems that decide how much to trust a piece of information Published work on IR , ranking, or knowledge graphs Benefits & Perks: Competitive compensation Career growth and learning opportunities Flexibility and ownership Collaborative and innovative culture Opportunity to work on impactful AI projects International environment and talented teams What's it like to work at Nebius: Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI Equal Opportunity Statement: Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.

Location: Amsterdam; Belgium; Netherlands; Aruba; Suriname; Curaçao Workplace: Remote OKTOBER is hiring a Dutch speaking Senior Retention Manager to join us. We're one of the fastest growing Shopify Retention Agencies in the space and brands love us. What you'll do: 1. Own results and relationships for 4–5 high-value Shopify brands (5M+/year), handling the most complex strategic challenges 2. Develop advanced retention strategies and playbooks — writing your own copy and directing creative to make it bang 3. Mentor specialists on the team, contribute to process improvements, and represent OKTOBER in complex client negotiations What we're looking for (non negotiable): 1. 4+ years hands-on Klaviyo experience with agency or 8-figure+ brand background 2. Expert-level retention strategy and full-funnel thinking — not just email metrics 3. A proven relationship builder who operates with strong business acumen and can mentor those around them What you'll get: 1. Competitive salary 2. Generous paid time off 3. Fully remote — work from wherever you do your best work 4. Clear growth path, plus access to all tools, data, courses, and coaches you need to succeed 5. Direct access to founders of the fastest-growing eCommerce brands worldwide and real influence on how we operate as we scale This is for you if: - You're a freelancer or agency owner who wants more stability and a team of experts around you - You're tired of slow decision-making and want to actually drive strategy This is not for you if: - You're looking to get away by doing the bare minimum - You need a lot of hand holding throughout the day Speak soon ❤️ 🔥

Location: Boca Raton, United States Our client is hiring a Vice President of Customer Experience to lead customer service, account support, issue resolution, and customer retention across a building equipment and industrial services environment. This role will focus on improving the customer journey from first contact through service delivery, equipment support, and long-term relationship management. The ideal candidate understands customer-facing operations in equipment, rental, distribution, service, or industrial environments. This person should be able to lead teams, improve service standards, and help the business deliver a consistent, professional customer experience. Key Responsibilities Lead customer experience strategy across service, account support, issue resolution, and communication processes. Improve customer satisfaction, response times, service consistency, and retention. Work closely with sales, service, warehouse, and administration teams to resolve customer issues. Develop customer service standards, escalation processes, and performance metrics. Support large account relationships and help resolve complex customer concerns. Coach and develop customer-facing employees and department leaders. Use customer feedback, reporting, and performance data to identify improvement opportunities. Requirements Minimum of 6 years of leadership experience in customer experience, customer service, account support, equipment service, rental, distribution, or related industries. Experience leading customer-facing teams in a commercial or industrial environment. Strong understanding of service delivery, customer retention, and issue resolution. Ability to work cross-functionally with sales, operations, service, and administrative teams. Strong communication, coaching, and problem-solving skills. Experience using CRM systems, service platforms, or business reporting tools. Background in building equipment, construction equipment, industrial equipment, or similar sectors preferred. Benefits Competitive salary: $110,000 to $130,000, depending on experience. Performance-based bonus potential. 401(k) plan. Health, dental, vision, and disability insurance. Paid time off and holidays. Leadership role with direct impact on customer retention and service quality. Keller is a recruitment agency that provides services to clients ranging from startups and non profits to multinational corporations. Keller emphasizes ethical search processes, attentive candidate care, and leadership placements that support long-term client outcomes. To learn more about the firm and about our candidate services - please visit Florida Executive Search, Recruiters, and Headhunters Equal Employment Opportunity and Non-Discrimination Policy Equal Employment Opportunity Statement: Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status. Commitment to Diversity: Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected. Reasonable Accommodations: Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process to determine effective, reasonable accommodations. Compensation Information: For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location. Compliance with Laws: Both Keller Executive Search and our clients comply with federal, state, and local laws governing nondiscrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Workplace Harassment: Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on race, skin color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. E-Verify Participation: Keller Executive Search and/or our clients may participate in E-Verify. Information about E-Verify participation will be provided during the application process where applicable. Privacy and Pay Equity: California Residents: For more information about the categories of personal information we collect for recruiting and employment purposes, please review our Privacy Policy at www.kellerexecutivesearch.com . Colorado, Nevada, New York City, California, and Washington Residents: Compensation information is available in the job post or will be provided during the interview process if not initially available. Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws. State-Specific Information: Rhode Island: We do not request or require salary history from applicants. Connecticut: We provide wage range information upon request or before discussing compensation. New Jersey: We do not inquire about salary history unless voluntarily disclosed. Veteran Status: Both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with applicable state laws regarding veteran preference in employment. If you are a veteran, please inform us during the application process. Use of Artificial Intelligence in Recruitment Keller Executive Search and our clients may use artificial intelligence (AI) tools to assist in the recruitment and candidate evaluation process. These tools are used exclusively to support human decision-making by helping to review and assess candidate qualifications and materials. AI is never used to automatically reject, disqualify, or make final hiring decisions about candidates. All AI-assisted evaluations are reviewed by experienced recruitment professionals, and all hiring decisions are made by qualified human recruiters. Our use of AI is designed to enhance fairness, consistency, and efficiency while maintaining our commitment to equal employment opportunity and non-discrimination principles. Genetic Information: In accordance with federal and state laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law. Local Laws: Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate. Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.

Location: West Palm Beach, United States We are partnering with a privately held commercial services business to find a Vice President of Client Services. The company serves a broad base of commercial and institutional clients and is looking for a senior leader who can elevate client retention, service quality, and account growth. This is a highly visible leadership role with responsibility for executive-level client relationships, account performance, and cross-functional service delivery. The successful candidate will bring commercial judgment, strong communication skills, and the ability to turn client feedback into practical improvements. The Vice President of Client Services will work closely with senior leadership to strengthen client partnerships, improve service consistency, and support sustainable business growth. Key Responsibilities Serve as the senior relationship owner for major commercial and institutional accounts Lead client retention strategies and support renewal discussions Partner with operations, field leadership, and finance to resolve account-level issues Identify opportunities to expand services within existing client relationships Review client performance trends, service concerns, and satisfaction feedback Support proposal development, bid presentations, and strategic account planning Build consistent client communication practices across the business Provide senior leadership with insight into client risks, opportunities, and market needs Requirements Required Qualifications Proven experience leading client services, account management, or customer success in a service-based business Strong background managing executive-level client relationships Experience supporting client retention, contract renewals, and account growth Strong commercial awareness, including pricing, profitability, and service delivery impact Ability to work across operations, finance, HR, and business development teams Excellent communication, presentation, and relationship-building skills Experience working with large commercial, institutional, or multi-site clients Background in security services, facilities services, business services, or a related industry Preferred Qualifications Bachelor’s degree in Business, Communications, Management, or a related field Experience managing a client services or account management team Experience supporting regional or national accounts Benefits Base salary: $115,000 to $135,000 depending on experience Performance bonus: up to 15% based on individual and company performance 401(k) Healthcare coverage Paid time off Partially paid parental leave Professional development support Relocation assistance may be available for the right candidate Keller is a recruitment agency that provides services to clients ranging from startups and non profits to multinational corporations. Keller emphasizes ethical search processes, attentive candidate care, and leadership placements that support long-term client outcomes. To learn more about the firm and about our candidate services - please visit Florida Executive Search, Recruiters, and Headhunters Equal Employment Opportunity and Non-Discrimination Policy Equal Employment Opportunity Statement: Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status. Commitment to Diversity : Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected. Reasonable Accommodations : Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process to determine effective, reasonable accommodations. Compensation Information: For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location. Compliance with Laws : Both Keller Executive Search and our clients comply with federal, state, and local laws governing nondiscrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Workplace Harassment : Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on race, skin color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. E-Verify Participation : Keller Executive Search and/or our clients may participate in E-Verify. Information about E-Verify participation will be provided during the application process where applicable. Privacy and Pay Equity: California Residents : For more information about the categories of personal information we collect for recruiting and employment purposes, please review our Privacy Policy at www.kellerexecutivesearch.com. Colorado, Nevada, New York City, California, and Washington Residents: Compensation information is available in the job post or will be provided during the interview process if not initially available. Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws. State-Specific Information: Rhode Island: We do not request or require salary history from applicants. Connecticut : We provide wage range information upon request or before discussing compensation. New Jersey: We do not inquire about salary history unless voluntarily disclosed. Veteran Status : Both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with applicable state laws regarding veteran preference in employment. If you are a veteran, please inform us during the application process. Genetic Information : In accordance with federal and state laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law. Local Laws : Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate. Use of Artificial Intelligence in Recruitment Keller Executive Search and our clients may use artificial intelligence (AI) tools to assist in the recruitment and candidate evaluation process. These tools are used exclusively to support human decision-making by helping to review and assess candidate qualifications and materials. AI is never used to automatically reject, disqualify, or make final hiring decisions about candidates. All AI-assisted evaluations are reviewed by experienced recruitment professionals, and all hiring decisions are made by qualified human recruiters. Our use of AI is designed to enhance fairness, consistency, and efficiency while maintaining our commitment to equal employment opportunity and non-discrimination principles. Note : This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.

Location: Sarasota, United States Our client is looking for a President, Industrial Equipment Distribution to oversee the strategic and commercial performance of an established equipment distribution business. This role will provide leadership across revenue growth, vendor relationships, financial performance, customer retention, and team development. This position is suited to a senior leader who understands industrial, construction, or building equipment markets and can guide a business through profitable growth. The successful candidate will be able to balance strategy with hands-on leadership and work closely with ownership or senior executives. Key Responsibilities Lead overall business performance across distribution, customer relationships, vendor partnerships, and financial results. Develop and execute growth plans for industrial equipment sales, service, and related revenue streams. Manage profitability, budgeting, forecasting, and operational performance. Build strong relationships with key customers, suppliers, manufacturers, and channel partners. Oversee leadership teams responsible for sales, service, warehouse, administration, and customer support. Identify new market opportunities, product lines, and process improvements. Report business performance, risks, opportunities, and financial results to ownership or executive leadership. Requirements Minimum of 7 years of senior leadership experience in industrial equipment, construction equipment, building products, distribution, or a similar industry. Proven experience managing revenue, profitability, budgets, and business performance. Strong commercial leadership background with customer, supplier, and vendor relationship experience. Experience leading managers or department heads across multiple functions. Strong understanding of equipment distribution, inventory, service support, and customer expectations. Excellent communication, decision-making, and leadership skills. Bachelor’s degree in business, operations, management, or a related field preferred. Benefits Competitive salary: $120,000 to $140,000, depending on experience. Performance-based bonus potential. 401(k) plan. Health, dental, vision, and disability insurance. Paid time off and holidays. Executive-level growth opportunity within an established industry business. Keller is a recruitment agency that provides services to clients ranging from startups and non profits to multinational corporations. Keller emphasizes ethical search processes, attentive candidate care, and leadership placements that support long-term client outcomes. To learn more about the firm and about our candidate services - please visit Florida Executive Search, Recruiters, and Headhunters Equal Employment Opportunity and Non-Discrimination Policy Equal Employment Opportunity Statement: Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status. Commitment to Diversity: Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected. Reasonable Accommodations: Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process to determine effective, reasonable accommodations. Compensation Information: For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location. Compliance with Laws: Both Keller Executive Search and our clients comply with federal, state, and local laws governing nondiscrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Workplace Harassment: Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on race, skin color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. E-Verify Participation: Keller Executive Search and/or our clients may participate in E-Verify. Information about E-Verify participation will be provided during the application process where applicable. Privacy and Pay Equity: California Residents: For more information about the categories of personal information we collect for recruiting and employment purposes, please review our Privacy Policy at www.kellerexecutivesearch.com . Colorado, Nevada, New York City, California, and Washington Residents: Compensation information is available in the job post or will be provided during the interview process if not initially available. Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws. State-Specific Information: Rhode Island: We do not request or require salary history from applicants. Connecticut: We provide wage range information upon request or before discussing compensation. New Jersey: We do not inquire about salary history unless voluntarily disclosed. Veteran Status: Both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with applicable state laws regarding veteran preference in employment. If you are a veteran, please inform us during the application process. Use of Artificial Intelligence in Recruitment Keller Executive Search and our clients may use artificial intelligence (AI) tools to assist in the recruitment and candidate evaluation process. These tools are used exclusively to support human decision-making by helping to review and assess candidate qualifications and materials. AI is never used to automatically reject, disqualify, or make final hiring decisions about candidates. All AI-assisted evaluations are reviewed by experienced recruitment professionals, and all hiring decisions are made by qualified human recruiters. Our use of AI is designed to enhance fairness, consistency, and efficiency while maintaining our commitment to equal employment opportunity and non-discrimination principles. Genetic Information: In accordance with federal and state laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law. Local Laws: Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate. Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.

Location: United States; Toronto, Canada About Our Client Our client builds and scales vertical market software companies. They partner with strong teams, invest in the long term, and run disciplined operating systems to drive sustainable growth across their portfolio. About the Product Our client is on a mission to transform the way customers operate. Their AI-powered agent is designed to connect to existing tools, resolve questions, book appointments, and close deals automatically, 24/7, through voice, text, and email. They are a fast-scaling, tech-driven startup backed by leading software investors. The Opportunity We’re hiring a Sales Lead to drive new business growth for our client. This is a full-cycle sales role for an experienced seller who can personally close business, build a repeatable outbound motion, and help shape the go-to-market strategy for a high-growth AI product. You’ll own the sales process from prospecting through close and customer handoff. You’ll be one of the first commercial hires, which means you’ll have real influence on positioning, pricing, sales process, and how the product is brought to market. You’ll work closely with executive leadership and cross-functional stakeholders across Product, Partnerships, Marketing, and Customer Success. This role is designed for someone who thrives in builder environments, is energized by a product that sells itself once prospects see it, and wants ownership over outcomes, not just activity. Requirements Drive New Business Growth Own the full sales cycle: prospecting, discovery, demos, proposals, negotiation, and close. Build and maintain a target account strategy by segment and customer profile. Clearly articulate the ROI, efficiency gains, and revenue impact of AI-powered call handling and booking automation. Seamlessly transition new customers to onboarding and Customer Success for activation and first value realization. Build a Repeatable Outbound Motion Lead outbound strategy and execution across calls, email, LinkedIn, and industry events. Develop and iterate on talk tracks, competitive positioning, objection handling, and demo structure. Establish pipeline creation targets and inspection routines that translate activity into predictable results. Create repeatable playbooks covering segments, sequences, cadences, and qualification criteria. Shape the Go-to-Market Strategy Share structured customer insights and market feedback with Product and leadership to inform roadmap, pricing, and packaging decisions. Maintain accurate pipeline, activity tracking, and forecasting in CRM (HubSpot). Consistently meet or exceed monthly and quarterly KPIs across outreach, demos, pipeline, and revenue. Coordinate with Partnerships and Marketing to leverage partner channels and campaigns for pipeline generation. What Success Looks Like In the First 90 Days You’ve built a clear target account list by segment and launched outbound motions that are producing qualified opportunities. CRM pipeline and activity tracking are clean, reliable, and maintained. You’ve delivered multiple demos, progressed deals through the pipeline, and closed your first customers. In 6 to 12 Months A predictable sales engine is running: outbound activity is converting to qualified pipeline, and pipeline is converting to closed revenue. You’ve closed a meaningful book of new business and the customer base is growing steadily. Sales playbooks, talk tracks, and demo flows are documented and repeatable. You’re contributing to expansion beyond the initial vertical, identifying and testing new market segments. Benefits Required 3 to 5+ years of proven success in B2B SaaS new business sales, with a strong track record of closing. Strong hunter mentality: comfortable with outbound prospecting and generating your own pipeline, not reliant on inbound leads. Experience managing a full sales cycle from first contact through contract execution. Confident running discovery calls and solution-based sales conversations that connect product capabilities to business outcomes. Experience building or materially improving a sales motion: process, messaging, cadence, and forecasting. Strong communication, presentation, and relationship-building skills. CRM experience (HubSpot, Salesforce, or equivalent). Self-motivated, goal-driven, and comfortable working autonomously in a fast-paced, evolving environment. Preferred Experience selling in marine management, storage systems, dealership platforms, or adjacent verticals is a strong plus. Experience selling AI, automation, or voice/conversational technology products. Experience in vertical market software or operationally complex environments where the buyer is an operator, not a tech team. Startup or early-stage SaaS experience where you had to build the motion, not just run it. Why Join Sell a product that prospects can see and hear in action from the first demo, in a market that is ready for it. Ground-floor opportunity: be one of the first commercial hires as the business establishes its leadership team and revenue engine. Direct influence on positioning, pricing, go-to-market strategy, and product direction. Competitive base salary with uncapped commission and high OTE potential.