Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing. Use any valid email address to log in.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title:
Independent Contractor – CPT-11416 Real Estate Lead Follow-Up, CRM & Business Support Virtual Assistant/Business Support VA/Entry-Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
An experienced East Bay, California residential real estate agent is seeking a reliable, proactive and organized VA to primarily handle outbound calling, lead follow-up, CRM management and appointment setting, with secondary support for Canva, social media, email marketing and general administrative tasks.
The client will provide all leads and prospect lists to be called. The VA is not responsible for sourcing or generating lead lists.
This is intended to be a long-term position, with the opportunity for increased hours and responsibilities based on performance and business needs.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Outbound Calling & Lead Follow-Up
Conduct cold and warm outbound calls to client-provided leads and prospect lists.
Follow client-approved scripts, talking points and processes.
Qualify basic interest, motivation, timeframe and real estate needs.
Consistently follow up with prospects and existing leads by phone, text and/or email as directed.
Nurture leads requiring future follow-up.
Schedule qualified buyer and seller appointments with the agent.
Promptly identify interested or time-sensitive prospects requiring agent attention.
Record detailed notes, dispositions, next steps and follow-up dates.
CRM Management
Maintain accurate records in Follow Up Boss.
Update lead stages, tags, notes, tasks and follow-up activities.
Organize and clean CRM records as needed.
Ensure leads requiring future follow-up do not fall through the cracks.
Maintain organized prospect information and follow-up schedules.
Provide basic activity reporting on calls, conversations, follow-ups and appointments.
Canva & Social Media Support (Secondary)
Organize existing Canva files, folders, templates and marketing assets.
Update and refresh existing Canva content and templates using established branding.
Make basic updates such as photos, dates, prices, property information and status changes.
Graphic design and original Canva content creation are not required.
Assist with refreshing, repurposing, organizing and scheduling approved social-media content.
Canva and social-media experience are preferred but not required; candidates must be willing and able to learn the client's established processes and workflows.
Email & Administrative Support
Update and send an existing Mailchimp newsletter approximately 1–2 times per month.
Add approved market information, listings, articles and other provided content.
Assist with file and document organization.
Assist with listing/open-house marketing and follow-up as directed.
Provide light business and administrative support.
Take on additional recurring operational tasks as the role develops.
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Required:
Cold calling or outbound customer communication experience.
CRM experience.
Strong verbal and written English.
Strong organization and follow-up skills.
Professional telephone presence.
Strongly Preferred:
U.S. residential real estate experience.
Real estate cold-calling, lead follow-up or appointment-setting experience.
Follow Up Boss experience.
Canva familiarity.
Social-media scheduling/management experience.
Mailchimp experience.
General business or executive administrative support experience.
IDEAL CANDIDATE PROFILE
Excellent spoken and written English.
Natural, professional and personable phone presence.
Confident and comfortable making outbound cold and warm calls.
Strong follow-up and appointment-setting ability.
Well-organized, reliable and detail-oriented.
Comfortable working independently within a CRM.
Able to take initiative after learning the client's processes.
Professional and personable when communicating with homeowners and clients.
Able to follow established systems while recognizing items that require the agent's attention.
Willing and able to learn Canva, social media, and other business workflows as needed.
Interested in a long-term role with the potential for increased hours and responsibilities.
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED:
Follow Up Boss or comparable CRM experience
Email & Calendar platforms
Microsoft Office / Google Workspace
Preferred or Willing to Learn:
Canva
Mailchimp
Meta Business Suite
Instagram/Facebook
Other designated marketing or social-media tools
Work Schedule
Contracted Hours per Week: 10 Hours, with potential to increase toward 20 hours/week
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: TBD Late Morning / Early Afternoon PST
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior, Senior Level
Contracted Hours per Week: 10 hours/week, with potential to increase toward 20 hours/week
Daily Working Time: TBD Late Morning / Early Afternoon PST
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-B (Native or near native English accent)
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
УдалённоleadHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing. Use any valid email address to log in.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title:
Independent Contractor – CPT-11404 Construction Administrative Virtual Assistant/Business Support VA/Entry-Junior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A growing Louisiana-based construction company is seeking a part-time Construction Administrative Virtual Assistant to take recurring computer-based and back-office responsibilities off the owner.
The VA will support estimating, invoicing, client follow-up, project updates, and general construction administration. The company performs both residential and commercial work, with commercial projects often requiring more detailed estimates and ongoing client communication.
The ideal candidate is organized, comfortable learning construction workflows, and capable of gradually taking ownership of additional administrative responsibilities as the relationship develops. Commercial construction experience is preferred but not required.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Construction & Estimating Support
Assist with preparing detailed estimates and proposals
Organize project information, pricing, materials, and supporting documentation
Support commercial bid and estimating workflows
Prepare invoices and other project documentation
Maintain organized project records
Client & Project Follow-Up
Follow up with clients regarding estimates, invoices, and project updates
Send progress photos and routine project communications
Help communicate schedule, material, or project updates as directed
Track outstanding client follow-ups and next steps
Administrative Support
Handle recurring computer-based and back-office tasks
Maintain customer and project information
Assist with CRM management as systems are implemented
Organize documents, photos, estimates, and invoices
Support additional administrative responsibilities as assigned
Light Social Media (Secondary)
Create approximately 1–2 simple Facebook project-update posts per week
Use project photos and information provided by the client
Utilize AI tools such as ChatGPT or Claude to assist with captions while ensuring content sounds natural and personalized
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Previous administrative or business support experience required
Construction, contracting, or home services experience preferred
Estimating or invoicing experience preferred
Commercial construction experience is a plus
Strong computer and organizational skills
CRM experience preferred
Strong written English communication
Experience using AI productivity tools is a plus
Light social media experience is a plus
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
GoHighLevel
(client will be transitioning to this at some point)
Microsoft Office / Google Workspace
Microsoft Excel / Google Sheets
ChatGPT / Claude
Facebook/Instagram
IDEAL CANDIDATE PROFILE
Organized and detail-oriented
Comfortable with numbers, estimates, and documentation
Strong follow-through
Proactive and able to work independently
Comfortable communicating with construction clients
Able to learn the owner's processes and gradually take on more responsibility
Comfortable using AI tools to improve efficiency
Work Schedule
Contracted Hours per Week: 10 Hours
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: 12:00 PM-2 PM Central time
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior Level
Contracted Hours per Week: 10 hours/week
Daily Working Time: 12:00 PM-2:00 PM Central time
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: Female
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-B (native or near native English accent required)
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Lanham, MD
Luminis Health
Title:
Sterile Processing Technician II
Department:
Central Sterile Processing
Job Code:
000333
FLSA Status:
Non-Exempt
Position Objective:
The objective of this position is to assemble and sterilize all instruments, instrument trays, utensils, and linen packs. Perform distribution functions as it relates to case carts and sterile instrumentation.
Must be able to perform all Sterile Processing functions. The position requires rotating weekend and on-call requirements. A strict dress code and professional appearance including wearing surgical scrubs are required.
Essential Job Duties:
Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
Uses established departmental and regulatory standards, principles, and procedures for aseptic technique. Processes and assembles instrument trays, respiratory/anesthesia equipment, linen, and utensils accurately and promptly.
Uses established schedule to operate steam and plasma sterilizer. In addition, loads unload and move sterilizer carts. Runs verify and record necessary tests on all steamed and plasma equipment used in the department. Ensures that Bowie-Dick removal test is run on pre-vacuum steam sterilizer each morning and after repairs. Reports all malfunctions to the biomedical department, department supervisor, and the O.R. supervisor.
Precepts and verifies competency and skill development of staff as appropriate providing meaningful feedback to Training and Staff Development Coordinator and Clinical Operations Supervisor or Manager.
Perform spot checks of paperwork, labeling, and biological reads.
Inspects packages to ensure all external indicators, filters, and/or labels are securely affixed to items, returns non-satisfactory products to the instrument room.
Performs (HLD) High level disinfection with 100% accuracy.
Utilizes patient-specific pick lists to accurately gather surgical instruments and disposable supplies requested by the attending surgeon or another Peri-Operative representative.
Documents case cart build process in SPM, continuously updating the record as items are fulfilled to maintain the integrity of the needs list. And responds to OR requests and participates in OR huddles as needed.
Communicates unmet surgical supply requests to leadership for resolution assistance.
Utilizes patient-specific pick lists to accurately gather surgical instruments and disposable supplies requested by the attending surgeon or another Peri-Operative representative.
Documents case cart build process in SPM, continuously updating the record as items are fulfilled to maintain the integrity of the needs list.
Performs scheduled and cyclic physical inventory of supplies and instruments within the department.
Educational/Experience Requirements:
Required Minimum Education
: High school diploma or equivalent.
PREFERRED
Experience
: Completion of a Central Sterile Processing program through an accredited institution. Two years of experience as a sterile processing technician. Advancement to tech II based on department needs, competency and performance.
Required License / Certifications:
Certified Registered Central Service Technician (CRCST) or CBSPD certification preferred
Working Conditions, Equipment, Physical Demands
:
There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
Physical Demands –
Medium work
. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
Must be able to frequently lift to 35 lbs. stoop, bend, pull, and place and retrieve material.
There is reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
Pay Range
$20.65
—
$25 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
Opt-in for text notifications!
Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone.
To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
Location: Huntsville, AL
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
What we can offer
:
A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success.
We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value. At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the team!
The Opportunity:
When an LG refrigerator, washer or range breaks down in a customer's home, LG Electronics' Service organization makes sure it gets fixed. We're looking for a
Customer Service Analyst
to help us use data and AI to make those repairs faster, more reliable and easier for customers.
In this role, you'll find where repairs get stuck, learn why customers are happy or unhappy, and estimate how many technicians we'll need and where. You'll turn what you find into clear reports and recommendations that leadership acts on. Along the way, you'll see the whole repair journey, from a customer's first call to the finished repair and the follow-up survey.
The ideal candidate is curious, careful with numbers, and enjoys using data and new technology to solve real business problems.
Responsibilities:
Most of your time will go to answering real business questions with data, then explaining the answers simply. Here are some examples of what you'll do:
Track how our service is doing.
Keep weekly and monthly reports current on the numbers that matter most: how many days a repair takes, how often it's fixed on the first visit, and how many requests are still waiting.
Find out why the numbers move.
When repair times jump or satisfaction drops, you dig in. For example: do faster repairs really make customers happier? You'd match survey scores to repair times and analyze customer comments to find out.
Forecast repair demand.
Estimate how many repair requests each region will get in the coming months, combining our service history with public data such as weather and census figures. Leaders use these forecasts to decide where to place and hire technicians.
Use AI and automation to cut manual work.
Turn reports that are rebuilt by hand each week into dashboards that refresh on their own. Try AI tools, including generative AI, to speed up tasks such as cleaning data, sorting customer comments or drafting meeting notes.
Keep the data trustworthy.
Check that numbers match across sources before anyone uses them, fix the queries that feed our reports, and write simple guides so teammates can reuse the data.
Prepare leadership updates.
Build slides and summaries for business reviews, including monthly reports to LG headquarters in Korea, that lead with the answer and the recommendation.
Excel is the tool you'll use most, and SQL (Google BigQuery) comes next for pulling and checking data. If you're still learning SQL, that's fine, but expect to build it up quickly on the job. You'll also use Google Sheets, dashboards (Tableau, Looker Studio), PowerPoint and, for heavier analysis, Python.
Education / Experience (Requirements):
Bachelor's degree in Business, Economics, Data Science, Statistics, Mathematics or a related field
2+ years of experience in data analysis, business analytics or strategic planning
Fluent Excel skills: comfortable with basic formulas, pivot tables and building charts
Experience building reports or dashboards in a BI tool such as Tableau, Power BI or Looker Studio (formerly Google Data Studio)
Interest in, or hands-on experience with, using AI tools for analysis or automation — while verifying AI-generated results and being able to explain the logic and assumptions behind them
Problem-solving skills: you can take a vague question, break it into steps and find the answer in the data
Clear communication: you can explain numbers in plain words, in writing and in slides, to people who aren't analysts
Care for accuracy: you check that your numbers add up before you share them
Preferred Qualifications:
Advanced Excel skills: LOOKUP (VLOOKUP, XLOOKUP), pivot tables, formulas, charts, and Solver and what-if simulation
Korean–English bilingual: our work includes regular communication with LG headquarters in Korea
Experience with SQL or Python for analysis
Experience using generative AI tools to speed up analysis, coding or writing
Familiarity with cloud data platforms such as Google Cloud (BigQuery), AWS or Azure
Coursework or projects in forecasting, statistics, or survey and text analysis
Interest in customer service, operations or logistics
Recruiting Range
$70,000
—
$75,000 USD
Benefits Offered Full-Time Employees:
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or
support@lg4me.freshdesk.com.
This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied
.
Location: Florida
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
What we can offer
:
A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success.
We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value. At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the team!
The Opportunity:
We are currently seeking the newest innovator to join our dynamic Customer Service team as
Field Service Technician (DMST) located in the Panama City, FL metro area.
*All candidates must be able to work coverage in the Panama City metro, Destin, Fort Walton Beach, Niceville and surrounding areas.
In this role you will be responsible for delivering an exceptional customer experience while servicing our products in the home.
Our full line technicians diagnose and repair all major appliances, TVs and A/C units, manage inventory and perform a number of other administrative tasks on a daily basis. Our technicians are the face of LG and will be expected to represent the company with the professionalism our customers have come to expect.
- Travel offsite to customers' locations to perform maintenance and repair of LG's equipment to ensure top product performance.
- Proper use of all safety equipment (PPE), vehicle and diagnostic tools provided by LG.
- Conducts technical diagnosis and performs specialized repairs on a variety of electronics and home appliances.
- Diagnose problems, assess the extent of the problem, document findings, make decisions to repair the product and/or replace parts.
- Immediately and accurately process paperwork and perform data entry upon completion of each job.
- Pre-screen next day service calls by obtaining necessary information to help diagnose problem prior to arriving at customer's home.
- Meet or exceed company metrics (customer satisfaction, fix right first time, revisits, parts management, OT %).
Qualifications and Requirements:
- Minimum 1 year experience in a technical role (Appliance repair preferred).
- Experience repairing major appliances (Refrigeration/sealed systems, cooking, cleaning products).
- Experience in the use of tools, and diagnostic test equipment.
- Ability to properly trouble-shoot, diagnose, repair and document product/system issues.
- Valid Driver’s license in good standing.
- Ability to obtain appropriate EPA Certification.
- Meet physical requirements generally associated with field service repair such as continuous bending and lifting up to 50 pounds.
#LI-DB1
Recruiting Range
$24.25
—
$28.25 USD
Benefits Offered Full-Time Employees:
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or
support@lg4me.freshdesk.com.
This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied
.
Location: Gallatin Veterinary Hospital - Bozeman, Montana
Customer Service Representative - CSR – Bozeman, MT
AAHA (American Animal Hospital Association) Accredited Hospital – Fear Free Staff
Our Team at Gallatin Veterinary Hospital
is looking to add a
Customer Service Representative (CSR) to our team. GVH is in Bozeman, Montana. We are a 5-doctor general practice, open Monday through Saturday. Work/Life balance is a priority and our CSRs work a four day work week. We have a beautiful hospital for our clients, patients, and team members. If you enjoy working in a demanding, fast-paced environment, we have a place for you! The ability to prioritize, multi-task, and work independently is key for this position.
POSITION SUMMARY:
The Customer Service Representative (CSR) actively recruits new clients and promotes hospital services. Schedules client visits and drives the flow of clients and pets through the hospital to aid the productivity of the veterinary medical team. Ensures good communication with the clients, and coordinates the care of the pets, influencing clients to return and refer their friends and families.
WHAT YOU’LL DO (Essential Functions):
• Foster a culture built on our values: Respect, Learning, Do the Right Thing, WOW Service, and Fun
• Maintain knowledge of the services the hospital provides and utilizes the information to promote the hospital’s services and products to existing and prospective customers
• Welcome clients and pets, ensuring that they are comfortable in the hospital, and educating the clients about preventative care and pet health needs
• Assist incoming clients. Document and enter the pet’s history, requested services, and other pertinent information within the practice management software
• Direct the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team
• Answer basic questions from clients on the phone and in person, act as an initial triage to determine patient’s service needs. Refer the patient to the appropriate veterinary staff as needed
• Schedule client appointments and follow-up exams. Work with Veterinarian(s) and veterinary staff as needed to ensure optimal scheduling
• Assist outgoing clients by providing all necessary instructions, information, and invoices
• Dispense prescription items per the Veterinarian's instructions and sells retail products
• Responsible for cash management including accepting payments for products and services provided. Perform daily reconciliation of the cash drawer
• Respond to customer complaints in a professional, courteous manner and act satisfactorily to resolve the problem
• Support a practice environment that promotes collaboration and teamwork to ensure the delivery of quality, compassionate, effective, and efficient health care to pets
• Comply with all practice policies, quality assurance guidelines, and minimum standards of care
• Perform other duties and projects as requested
WHAT WE’RE LOOKING FOR (Essential Qualifications):
Education
:
• High School Diploma or GED required
Professional Licenses/Certifications: None
Experience:
• 1+ years experience in retail sales or customer service preferred
• Experience in a medical facility desired
Knowledge, Skills and Ability:
• Ability to provide effective customer service principles
• Basic knowledge of medical terminology
• Basic proficiency with a variety of computer programs including Microsoft Office Suite
• Basic written, verbal, and active listening communication skills
• Strong customer relations and interpersonal skills
• Exercises tact and diplomacy in dealing with sensitive issues and situations
• Prioritize work and handle a variety of tasks simultaneously, with frequent interruptions
• Strong organizational and time management skills
• Effectively and quickly responds to requests in a proactive manner
• Strong attention to detail and high level of accuracy
PHYSICAL DEMANDS:
While performing the duties of this job, the team member is regularly required to talk and hear.
The team member must frequently use a computer for long periods of time. Specific vision
abilities are required to do this job including close vision. This position requires walking and/or
standing for long periods of time, bending, reaching, grasping, and repetitive motions. May be
exposed to disinfectant/sanitation chemicals, pets dander, and excretions. This position is
exposed to low to moderate noise levels. Must be able to lift up to 30 lbs. unassisted, 50 lbs. with
assistance. Must be able to work flexible hours including evenings and weekends.
About Lakefield
We believe exceptional veterinary care starts with exceptional people.
We partner with hospitals across the country to preserve what makes each practice special - its people, culture, and connection to community - while providing the operational support and resources that allow teams to thrive.
As we grow, we are committed to creating an environment where team members feel respected, supported, and empowered to deliver outstanding care.
Our Values
Our culture is built on five core values that guide how we work and serve:
Respect
Learning
Do the Right Thing
Wow Service
Fun
If these resonate with you, you’ll fit right in.
Equal Employment Opportunity
Lakefield Veterinary Group is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all team members and applicants.
Location: Lanham, MD
Position Objective:
Provides respiratory therapy modalities included in the scope of practice to patients according to the department standards.
Essential Job Duties:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Administers medical gas therapy in accordance with all department procedures.
Evaluates appropriateness and effectiveness of therapies for continuation or discontinuation according to department standards. Prepares and collaborates with advanced practitioners and clinical specialist to implement respiratory care plan.
Reviews charts per department policy, i.e. orders, lab values, chest x-rays, etc and document care provided accurately and consistently according to department standards.
Operates and maintains equipment in a safe and sanitary condition, following department guidelines, returning to department upon patient discharge.
Observes patient during therapies for adverse reactions and acts in accordance with department policy when problems arise. Monitor response to therapy.
Educational/Experience Requirements:
Associate’s Degree from an accredited college
Required License/Certifications:
Registered Respiratory Therapist as credentialed by the National Board for Respiratory Care.
State of Maryland License of eligibility as a Respiratory Care Practitioner.
Current American Heart Association Healthcare Provider BLS CPR certification.
Working Conditions, Equipment, Physical Demands:
There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
Physical Demands - Medium Lifting
The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Pay Range
$55
—
$55 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
Opt-in for text notifications!
Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone.
To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
Location: Salt Lake City, Utah
The financial industry is growing at a record pace, but our data providers are still stuck in the past — with cumbersome onboarding processes, complicated APIs, slow infrastructure, and expensive licensing costs.
Databento is the market data platform for modern finance. The company provides real-time and historical data across futures, options, and equities through a unified API. By owning the entire market data stack end-to-end, Databento is the first platform of its kind to combine the performance and reliability demanded by the world's leading trading firms with a dramatically simpler developer experience. Our team includes alumni of Two Sigma, Citadel Securities, Flow Traders, IMC, Tower Research, Jump Trading, HRT, Jane Street, and SIG.
A meaningful share of our customer support volume is billing-related: invoices, payment issues, accidental charges, disputes, and renewal questions. This role owns that queue end-to-end. You'll be the patient, steady voice who walks a customer through a confusing invoice, hops on a call to sort out a billing dispute, and makes sure our enterprise clients are billed correctly and completely. You'll also take billing-related busywork off our team's plate so we can focus on growing the business.
Responsibilities
As the Billing Support Specialist, you will:
Serve as the primary point of contact for billing-related customer inquiries — invoices, payments, accidental charges, and disputes.
Patiently walk customers through billing questions, explaining charges and resolving issues with a calm, personable approach, while using our internal usage dashboards to look up a customer's data requests and identify the source of a discrepancy (e.g., duplicate requests, overages).
Identify recurring billing questions and contribute improvements to invoicing templates, FAQs, and customer-facing billing documentation.
Set up and maintain enterprise account billing using our internal tools: create subscriptions when a deal closes, generate and send invoices, and keep billing details (company name, address, payment method) current in Stripe.
Help ensure enterprise clients are billed correctly and completely; catch and resolve discrepancies before they become disputes.
Own dunning communications (payment reminders, overdue notices) end-to-end.
Complete supplier/vendor onboarding forms required by enterprise customers.
Manage billing disputes from intake through resolution, looping in Sales or Finance as needed.
Support renewals and mid-term upgrades as enterprise contracts grow more complex, coordinating with Sales on pricing and terms.
Handle Databento's own vendor invoices for data and exchange fees (e.g., paying data providers directly).
Requirements
A genuine customer service orientation — patient, personable, comfortable getting on the phone to walk someone through a problem.
Experience resolving billing disputes, collections, or accounts receivable/payable issues.
Comfort working with complex, recurring billing cycles (usage-based or subscription billing a plus).
Prior experience in industries with intricate billing, such as healthcare billing/insurance coordination, financial services, or similar is a strong plus.
Organized and detail-oriented; comfortable owning a process end-to-end with minimal hand-holding.
Experience with billing or invoicing software (e.g., Stripe, NetSuite, QuickBooks) is a plus.
Bachelor's degree.
Experience working at a technology, B2B SaaS, or startup company in a similar role is a plus.
We offer health, dental, disability, and life insurance benefits, as well as 401(k) matching for full-time employees. We accommodate 100% remote work, with teammates living around the globe and paid in their local currency.
The base salary range for this role is $60,000–$120,000, benchmarked to Tier 1 locations in each country. Total compensation may also include bonuses, commissions, and equity, depending on the role.
Notice about phishing scams
Be cautious of phishing scams impersonating Databento that offer fake job interviews and request purchases. Official emails come only from
@databento.com
or
us.greenhouse-mail.io
(our ATS). Any other domains (e.g., databento-careers.com, databento.online) are fraudulent.
--
Databento, Inc. provides equal employment opportunities to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, veteran status, or genetics. We comply with federal, state, and local nondiscrimination laws in every location where we operate. This policy applies to all terms and conditions of employment, including recruiting, hiring, promotion, termination, layoff, recall, transfer, leave, compensation, and training. Pursuant to applicable laws, we consider qualified applicants with arrest or conviction records. If you need an accommodation, please let us know.
Our recruiting data suggests that underrepresented applicants often downplay their skills. Even if your experience doesn’t exactly match the qualifications listed, we still want to hear from you. Please apply!
Location: Lanham, MD
Position Objective:
Provides respiratory therapy modalities included in the scope of practice to patients according to the department standards.
Essential Job Duties:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Administers medical gas therapy in accordance with all department procedures.
Evaluates appropriateness and effectiveness of therapies for continuation or discontinuation according to department standards. Prepares and collaborates with advanced practitioners and clinical specialist to implement respiratory care plan.
Reviews charts per department policy, i.e. orders, lab values, chest x-rays, etc and document care provided accurately and consistently according to department standards.
Operates and maintains equipment in a safe and sanitary condition, following department guidelines, returning to department upon patient discharge.
Observes patient during therapies for adverse reactions and acts in accordance with department policy when problems arise. Monitor response to therapy.
Educational/Experience Requirements:
Associate’s Degree from an accredited college
Required License/Certifications:
Registered Respiratory Therapist as credentialed by the National Board for Respiratory Care.
State of Maryland License of eligibility as a Respiratory Care Practitioner.
Current American Heart Association Healthcare Provider BLS CPR certification.
Working Conditions, Equipment, Physical Demands:
There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
Physical Demands - Medium Lifting
The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Pay Range
$55
—
$55 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
Opt-in for text notifications!
Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone.
To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
Location: Colombia (Remote)
About The Opportunity
Are you a talented linguist with a love for language and cutting-edge technology? We want YOU to join our dynamic translation pool! We're on the lookout for experts across a range of exciting fields — including Life Sciences, IT, Marketing, Legal, Finance, – but don't let that limit you. Whatever your specialization, we'd love to hear from you!
What You’ll Deliver
- Translate content between English and your native language while preserving cultural nuance and clarity.
- Edit and refine language content for accuracy, tone, and contextual relevance across digital platforms.
- Apply current language standards, usage trends, and best practices to all deliverables.
- Evaluate and provide structured feedback to improve language model quality.
- Collaborate with Production and cross-functional teams to localize content for your language-speaking markets.
- Support content development, localization, and quality assurance for digital tools and applications.
- If transcreation is required, the text should be creatively adapted beyond the source to ensure it reads naturally in the target language.
Qualifications
- Native-level proficiency in the target language(s)
- A graduate qualification in translation, linguistics, or language studies, OR
- A graduate qualification in another field plus 2 years of full-time professional translation experience, OR
- 5 years of full-time professional translation experience.
- The ability to follow terminology and reference materials precisely
Why Collaborate with Lilt?
- Your schedule, your rules. As an independent contractor, work when you want, as much or as little as you want. No fixed hours, no check-ins, no micromanaging.
- Get paid quickly and fairly. We respect your time and your expertise. Competitive rates, prompt payments, no chasing invoices.
- Work on projects that actually matter. Contribute to cutting-edge AI and language technology that is shaping how humans and machines communicate.
- Be part of something bigger. Join a global community of linguists, subject matter experts, and language professionals who are advancing human knowledge together.
- Grow without limits. As a Lilt contractor you get access to diverse, innovative projects that expand your portfolio and sharpen your skills across industries and domains.
- Have fun doing what you love. Bring your language skills to life on projects that are as interesting as they are impactful.
What to Consider Before Applying
- Not ideal as a full time job or primary income source. Work availability fluctuates with project demand, making this better suited as a supplemental income stream. As a 1099 contractor, you won't receive benefits such as health insurance, paid time off, or retirement contributions, and hours are not guaranteed.
- Requires reliable availability and commitment. Once you accept a task, we expect quality work and on-time delivery. Most tasks require a minimum of 2 hours per day or 10 hours per week. If your schedule is unpredictable, this may not be the right fit.
- Geographic restrictions may apply. We cannot engage contractors in regions subject to international embargo or sanctions. As a 1099 contractor, you are solely responsible for your own tax obligations. We recommend consulting a tax professional before engaging.
How to join our expert community
Step 1: Submit your application, including an updated copy of your CV in English.
Step 2: If a test is required, you will be asked to take a test in specific domains you specialise in.
Step 3: Once you are selected to join our translation team and you have passed the test, we'll guide you through the remaining onboarding steps — completing an application form, getting you set up for payments, and welcoming you into our community.
AI is changing how the world communicates — and LILT is leading that transformation.
LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world.
Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise.
Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy.
At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com.
LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.
Location: Tallinn, Estonia; Chișinău, Moldova
Workplace: fully
Plummy Games
is a product-driven mobile gaming company focused on creating high-quality casual experiences for players worldwide. Our flagship game,
Star Merge
, is a successful F2P Merge-3 title recognized for its polished gameplay and stunning visuals. We’re a team that values creativity, ownership, and continuous growth.
If you’re a
Senior GameDev Engineer
who enjoys tackling complex challenges in mobile games, let’s connect! You’ll work on a live mobile title Star Merge using
C++
, moving across gameplay features, technical systems, performance improvements, and SDK integrations to deliver features that players actually feel.
Let's merge your talents with our vision and create something truly magical! ⭐
Responsibilities:
Design, implement, and maintain gameplay features and technical systems in
C++
and our existing tech stack.
Work on mobile game performance and stability (ANRs, crashes, memory usage, build size).
Integrate and maintain third-party SDKs (ads, analytics, crash reporting, observability, customer support).
Debug and fix complex production issues, including hard-to-reproduce bugs.
Collaborate with game designers, analysts, QA, and other developers to deliver features from idea to release.
Contribute to technical planning, architecture, code quality, and AI-assisted workflows.
Take ownership of tasks and follow them through to completion, including testing and release support.
Requirements:
5+ years of experience as a
C++
developer in
mobile games
(Android
/
iOS)
.
Strong C++ fundamentals and technical problem-solving skills.
Experience with game engines (in-house or commercial). Our game is built on
Cocos2d-x.
Ability to debug difficult issues (crashes, memory leaks, performance problems).
Experience integrating SDKs (ad monetization, analytics, crash reporting, customer support, etc.).
Strong problem-solving skills and a finisher mindset, with attention to detail and a focus on stability and performance in production.
Practical experience with
AI-assisted development tools
, including providing context, writing clear instructions, and critically reviewing generated code.
Comfortable working remotely and autonomously, coordinating with a distributed team.
Strong communication skills in English (spoken and written).
Nice-to-have
Experience working on
casual
mobile games, such as merge, match-2/3, farming, or city-building.
Experience with liveops/frequently updated mobile games.
Familiarity with observability tools (e.g., crash logging, performance monitoring).
Experience implementing analytics-driven game features.
Interest in architecture and code quality (modularization, refactoring, technical debt management).
What kind of person will fit:
You are detail-oriented and care about stability and performance in production.
You are a team player: you listen, give and receive feedback, and help others succeed.
You own problems instead of waiting for someone else to fix them.
You stay calm and systematic when things go wrong (production bugs, tight deadlines).
You’re curious and proactive about learning our stack, tools, and processes.
You’re open to AI-assisted development.
We offer:
Remote-first approach with various collaboration models
Smooth onboarding experience, with full support from our team to help you feel confident from accepting the offer
Work alongside experienced, like-minded professionals with an opportunity for fast professional growth
Competitive salaries, reviewed on a timely basis, or personal achievements and involvement in the project
A standard 5-day workweek, synced with the GMT+2 time zone
20 business days of paid vacation, with the option to take single days off from this amount
Public holidays based on your country of residence
5 sick days per year for health-related needs - no doctor’s note required
📍Moldova-based? You’ll work from our office and will be covered with full IT Park social benefits
📍Estonia-based? You’ll get a full employment contract under Estonian law
Our Recruitment process:
CV Review → Interview with Recruiter → Technical Interview with Team Lead & CTO → Job Offer
We look forward to receiving your application!
Location: Luxembourg (Remote)
Workplace: Remote
About The Opportunity
Are you a talented linguist with a love for language and cutting-edge technology? We want YOU to join our dynamic translation pool! We're on the lookout for experts across a range of exciting fields — including Life Sciences, IT, Marketing, Legal, Finance, – but don't let that limit you. Whatever your specialization, we'd love to hear from you!
What You’ll Deliver
- Translate content between English and your native language while preserving cultural nuance and clarity.
- Edit and refine language content for accuracy, tone, and contextual relevance across digital platforms.
- Apply current language standards, usage trends, and best practices to all deliverables.
- Evaluate and provide structured feedback to improve language model quality.
- Collaborate with Production and cross-functional teams to localize content for your language-speaking markets.
- Support content development, localization, and quality assurance for digital tools and applications.
- If transcreation is required, the text should be creatively adapted beyond the source to ensure it reads naturally in the target language.
Qualifications
- Native-level proficiency in the target language(s)
- A graduate qualification in translation, linguistics, or language studies, OR
- A graduate qualification in another field plus 2 years of full-time professional translation experience, OR
- 5 years of full-time professional translation experience.
- The ability to follow terminology and reference materials precisely
Why Collaborate with Lilt?
- Your schedule, your rules. As an independent contractor, work when you want, as much or as little as you want. No fixed hours, no check-ins, no micromanaging.
- Get paid quickly and fairly. We respect your time and your expertise. Competitive rates, prompt payments, no chasing invoices.
- Work on projects that actually matter. Contribute to cutting-edge AI and language technology that is shaping how humans and machines communicate.
- Be part of something bigger. Join a global community of linguists, subject matter experts, and language professionals who are advancing human knowledge together.
- Grow without limits. As a Lilt contractor you get access to diverse, innovative projects that expand your portfolio and sharpen your skills across industries and domains.
- Have fun doing what you love. Bring your language skills to life on projects that are as interesting as they are impactful.
What to Consider Before Applying
- Not ideal as a full time job or primary income source. Work availability fluctuates with project demand, making this better suited as a supplemental income stream. As a 1099 contractor, you won't receive benefits such as health insurance, paid time off, or retirement contributions, and hours are not guaranteed.
- Requires reliable availability and commitment. Once you accept a task, we expect quality work and on-time delivery. Most tasks require a minimum of 2 hours per day or 10 hours per week. If your schedule is unpredictable, this may not be the right fit.
- Geographic restrictions may apply. We cannot engage contractors in regions subject to international embargo or sanctions. As a 1099 contractor, you are solely responsible for your own tax obligations. We recommend consulting a tax professional before engaging.
How to join our expert community
Step 1: Submit your application, including an updated copy of your CV in English.
Step 2: If a test is required, you will be asked to take a test in specific domains you specialise in.
Step 3: Once you are selected to join our translation team and you have passed the test, we'll guide you through the remaining onboarding steps — completing an application form, getting you set up for payments, and welcoming you into our community.
AI is changing how the world communicates — and LILT is leading that transformation.
LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world.
Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise.
Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy.
At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com.
LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.
Location: Panama (Remote)
Workplace: Remote
About The Opportunity
Are you a talented linguist with a love for language and cutting-edge technology? We want YOU to join our dynamic translation pool! We're on the lookout for experts across a range of exciting fields — including Life Sciences, IT, Marketing, Legal, Finance, – but don't let that limit you. Whatever your specialization, we'd love to hear from you!
What You’ll Deliver
- Translate content between English and your native language while preserving cultural nuance and clarity.
- Edit and refine language content for accuracy, tone, and contextual relevance across digital platforms.
- Apply current language standards, usage trends, and best practices to all deliverables.
- Evaluate and provide structured feedback to improve language model quality.
- Collaborate with Production and cross-functional teams to localize content for your language-speaking markets.
- Support content development, localization, and quality assurance for digital tools and applications.
- If transcreation is required, the text should be creatively adapted beyond the source to ensure it reads naturally in the target language.
Qualifications
- Native-level proficiency in the target language(s)
- A graduate qualification in translation, linguistics, or language studies, OR
- A graduate qualification in another field plus 2 years of full-time professional translation experience, OR
- 5 years of full-time professional translation experience.
- The ability to follow terminology and reference materials precisely
Why Collaborate with Lilt?
- Your schedule, your rules. As an independent contractor, work when you want, as much or as little as you want. No fixed hours, no check-ins, no micromanaging.
- Get paid quickly and fairly. We respect your time and your expertise. Competitive rates, prompt payments, no chasing invoices.
- Work on projects that actually matter. Contribute to cutting-edge AI and language technology that is shaping how humans and machines communicate.
- Be part of something bigger. Join a global community of linguists, subject matter experts, and language professionals who are advancing human knowledge together.
- Grow without limits. As a Lilt contractor you get access to diverse, innovative projects that expand your portfolio and sharpen your skills across industries and domains.
- Have fun doing what you love. Bring your language skills to life on projects that are as interesting as they are impactful.
What to Consider Before Applying
- Not ideal as a full time job or primary income source. Work availability fluctuates with project demand, making this better suited as a supplemental income stream. As a 1099 contractor, you won't receive benefits such as health insurance, paid time off, or retirement contributions, and hours are not guaranteed.
- Requires reliable availability and commitment. Once you accept a task, we expect quality work and on-time delivery. Most tasks require a minimum of 2 hours per day or 10 hours per week. If your schedule is unpredictable, this may not be the right fit.
- Geographic restrictions may apply. We cannot engage contractors in regions subject to international embargo or sanctions. As a 1099 contractor, you are solely responsible for your own tax obligations. We recommend consulting a tax professional before engaging.
How to join our expert community
Step 1: Submit your application, including an updated copy of your CV in English.
Step 2: If a test is required, you will be asked to take a test in specific domains you specialise in.
Step 3: Once you are selected to join our translation team and you have passed the test, we'll guide you through the remaining onboarding steps — completing an application form, getting you set up for payments, and welcoming you into our community.
AI is changing how the world communicates — and LILT is leading that transformation.
LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world.
Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise.
Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy.
At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com.
LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.
Location: Luxembourg (Remote)
Workplace: Remote
About The Opportunity
Are you a talented linguist with a love for language and cutting-edge technology? We want YOU to join our dynamic translation pool! We're on the lookout for experts across a range of exciting fields — including Life Sciences, IT, Marketing, Legal, Finance, – but don't let that limit you. Whatever your specialization, we'd love to hear from you!
What You’ll Deliver
- Translate content between English and your native language while preserving cultural nuance and clarity.
- Edit and refine language content for accuracy, tone, and contextual relevance across digital platforms.
- Apply current language standards, usage trends, and best practices to all deliverables.
- Evaluate and provide structured feedback to improve language model quality.
- Collaborate with Production and cross-functional teams to localize content for your language-speaking markets.
- Support content development, localization, and quality assurance for digital tools and applications.
- If transcreation is required, the text should be creatively adapted beyond the source to ensure it reads naturally in the target language.
Qualifications
- Native-level proficiency in the target language(s)
- A graduate qualification in translation, linguistics, or language studies, OR
- A graduate qualification in another field plus 2 years of full-time professional translation experience, OR
- 5 years of full-time professional translation experience.
- The ability to follow terminology and reference materials precisely
Why Collaborate with Lilt?
- Your schedule, your rules. As an independent contractor, work when you want, as much or as little as you want. No fixed hours, no check-ins, no micromanaging.
- Get paid quickly and fairly. We respect your time and your expertise. Competitive rates, prompt payments, no chasing invoices.
- Work on projects that actually matter. Contribute to cutting-edge AI and language technology that is shaping how humans and machines communicate.
- Be part of something bigger. Join a global community of linguists, subject matter experts, and language professionals who are advancing human knowledge together.
- Grow without limits. As a Lilt contractor you get access to diverse, innovative projects that expand your portfolio and sharpen your skills across industries and domains.
- Have fun doing what you love. Bring your language skills to life on projects that are as interesting as they are impactful.
What to Consider Before Applying
- Not ideal as a full time job or primary income source. Work availability fluctuates with project demand, making this better suited as a supplemental income stream. As a 1099 contractor, you won't receive benefits such as health insurance, paid time off, or retirement contributions, and hours are not guaranteed.
- Requires reliable availability and commitment. Once you accept a task, we expect quality work and on-time delivery. Most tasks require a minimum of 2 hours per day or 10 hours per week. If your schedule is unpredictable, this may not be the right fit.
- Geographic restrictions may apply. We cannot engage contractors in regions subject to international embargo or sanctions. As a 1099 contractor, you are solely responsible for your own tax obligations. We recommend consulting a tax professional before engaging.
How to join our expert community
Step 1: Submit your application, including an updated copy of your CV in English.
Step 2: If a test is required, you will be asked to take a test in specific domains you specialise in.
Step 3: Once you are selected to join our translation team and you have passed the test, we'll guide you through the remaining onboarding steps — completing an application form, getting you set up for payments, and welcoming you into our community.
AI is changing how the world communicates — and LILT is leading that transformation.
LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world.
Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise.
Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy.
At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com.
LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.
Location: Annapolis, MD
Position Objective:
Orthopedic Patient Care Coordinators perform a variety of administrative and clinical tasks to help provide care to patients, support providers, and keep clinic operations running smoothly.
Essential Job Duties:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Proficient and correct use of all facets of medical practice software to ensure the integrity of patient database information.
Participates in department clinical outcome projects as well as process improvement initiatives of care management.
Implements and coordinates patient care needs to facilitate the plan of care.
Demonstrates commitment to work partners to help each other reach mutual goals and learn from each other. Demonstrates actions and behaviors that consistently promote trust, respect, and a positive attitude and promote team morale.
Assist physician with special projects and administrative responsibilities as necessary such as organizing meetings, depositions and lectures.
Responsible for the assessment and coordination of patient care for the achievement of patient outcomes.
Consistently verifies patient appointments, insurances and in office procedure authorizations. Consistently edits and mails various letters to patients including surgical posting and instructions. Triage patient calls in a timely manner.
Assist with physicians, physician assistant, and other disciplines involved with care of the patient to foster a coordinated approach to patient care.
Responsible for communicating with physician regarding any changes to the medical plan of care to avoid any delays.
Demonstrates the I.C.A.R.E. behaviors to improve the patient’s experience.
Educational/Experience Requirements:
High School Diploma
Must be able to demonstrate basic personal computer skills
One year of clerical/billing experience in a medical office setting. Medical records experience strongly preferred. Must have excellent communication skills.
Required
License/Certifications:
Working Conditions, Equipment, Physical Demands:
There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
Physical Demands -
The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Pay Range
$18
—
$23 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
Opt-in for text notifications!
Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone.
To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
Location: Athens, Greece
Workplace: hybrid
David Kennedy Recruitment
is working with a leading Outsourcing/BPO company that is looking to recruit a
German
speaking
Customer Advisor
for their office in
Athens, Greece
.
Position:
Customer Advisor
Location: Athens, Greece
Work model: Hybrid
Employment type: Full-time
DUTIES AND RESPONSIBILITIES:
Handle incoming customer calls
Identify and assess customers’ needs to achieve customer satisfaction
Build sustainable customer relationships through open and interactive communication
Provide accurate, valid and complete information using the appropriate tools and systems
Support customers with questions relating to electronic devices and home appliances
Process customer accounts and maintain accurate records of customer interactions
File and update relevant customer documentation
Follow established communication procedures, guidelines and policies
Meet individual and customer service team targets and case handling quotas
Manage multiple customer cases while maintaining service quality.
REQUIREMENTS:
Native or near-native written and spoken
German (C1+)
Excellent command of English
Good MS Office skills
Strong telephone customer service and active listening skills
Excellent verbal and written communication skills
Strong customer orientation and ability to adapt to different customer personalities
Ability to multitask, prioritise and manage time effectively
Knowledge of electronic devices and household appliances
Ability to work effectively against customer service KPIs and case handling targets.
BENEFITS:
Private health and life insurance from Day 1, including dental and eye care
Free access to the company gym
Signing and Performance Bonus
Daily net meal allowance for office and hybrid employees
Fixed working hours for eligible parents with children up to 2 years old
Training and ongoing development opportunities
And many others!!!
Location: New York
Workplace: OnSite
Lavendo partners with startups and high‑growth companies to help them hire top‑tier sales, GTM, and technical talent. This role is with one of our clients; we’ll share full details about the company and interview process as we get to know you and confirm mutual fit.
ABOUT THE COMPANY
Our client is a Series E, agentic AI company that just raised $250M led by Andreessen Horowitz — with Sapphire Ventures and Bessemer Venture Partners also on the cap table — bringing total funding to $390M+. Founded in 2017, the company has grown to 500+ employees by building AI agents that plug directly into the workflows housing and healthcare teams already use: touring, leasing, maintenance requests, resident communication, appointment scheduling, intake forms, and provider communication.
The core business has real revenue and real customers. Now it's expanding into entirely new markets, and this role sits at the center of that expansion.
THE MISSION
The company's founding mission is to fix housing and healthcare with agentic AI — replacing manual, repetitive work with intelligent automation so residents, patients, providers, and staff get their time back. This role extends that same builder mentality into new markets: Payments, Accounting, and Insurance.
THE OPPORTUNITY
This is a zero-to-one role, full stop. You'll identify, launch, and scale a brand-new product line in a regulated vertical — Payments, Accounting, or Insurance — that doesn't exist at the company yet. You're not maintaining a roadmap someone else built; you're writing it.
Think of yourself as a mini-GM: you own the P&L logic of your vertical end-to-end, from the first customer conversation through implementation and hand-off to the permanent team. You'll work directly with customers from week one, report into a hiring manager who's building this function from scratch alongside you, and operate with real autonomy — no committee sign-off, no waiting for permission to move.
If you're an ex-consultant tired of advising instead of building, or a founder-type who wants unicorn-scale resources behind your next 0-to-1, this is that seat.
WHAT YOU'LL DO
- Own a product vertical end-to-end — customer acquisition, sales demos, implementation, and the processes that make it repeatable
- Get in front of customers yourself. Sell it, implement it, support it — you're the face of this product until it's mature enough to hand off
- Build the playbook as you go: pricing, positioning, segmentation, and launch sequencing, based on real customer signal, not theory
- Build the internal muscle — processes and documentation that let Product, Engineering, GTM, and Customer Success take the vertical over as it scales
- Influence engineers, salespeople, and CS leads who don't report to you. You'll need the credibility and EQ to get people moving in the same direction without a title to back you up
- Show your work: track the specific numbers — customer acquisition, revenue, operational impact — that prove the vertical is working
WHAT YOU BRING
- MBB consulting background or startup/founder experience (Seed–Series C) — you've worn multiple hats across sales, implementation, and strategy
- A 0-to-1 launch on your resume, specifically in Payments (payment processing, AP/AR), Accounting (CPA), or Insurance. General 0-to-1 experience outside these verticals won't clear this bar
- A GTM strategy you built and ran yourself — segmentation, pricing, positioning, launch
- Comfort running sales demos, onboarding/implementation, and ongoing support
- A track record of getting engineers, sales, and CS aligned without formal authority
- B2B SaaS or enterprise experience. Consumer-only backgrounds are a weaker match for this one
- Ability to be in the NYC office 4–5 days a week, with travel as the role demands
Nice-to-have:
- P&L ownership or M&A/diligence experience across multiple concurrent workstreams — banking, PE/VC, and corp dev backgrounds count here too
- A degree from a top-tier university; an MBA or MBB pedigree helps, but a strong founder or operator track record matters more
- Enough technical fluency to demo a product credibly and hold your own with engineering on spec conversations — you don't need to build it, just understand it
KEY SUCCESS DRIVERS
- Take accountability when something breaks — you don't wait for someone else to own the fix
- Stay in the weeds. This isn't a "set strategy and hand it off" seat — you're doing the customer calls, the implementation, the process-building yourself
- Build trust across functions. People move for you because they trust your judgment, not because they have to
- Move with incomplete information. You're building this without a playbook, and you're comfortable making the call anyway
WHY JOIN?
- Compensation: $100K–$210K base + meaningful equity in a company that just closed its Series E at a $250M+ raise
- Health & family: Medical, dental, and vision covered at 100%. Fully paid parental leave
- Logistics covered: Commuter benefits, 401(k), relocation packages, and a fitness/home services stipend
- In-office, done right: Open floor plan, fully stocked kitchen, all meals covered — the team is genuinely in the building together
- Time off: Unlimited vacation and paid holidays
- Visa support: Open to visa transfers, including OPT and H-1B
INTERVIEWING PROCESS
- Recruiter Screen
- Hiring Manager Screen
- Practical Assignment
- Onsite
We are proud to be an equal opportunity workplace and consider all qualified applicants without regard to race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran or military status, gender identity or expression, sexual orientation, or any other characteristic protected by law.
Location: Korea (Remote)
Workplace: Remote
ABOUT THE OPPORTUNITY
We are looking for experienced Retail professionals to support a cutting-edge AI benchmarking project focused on Korean retail and consumer-facing environments. As a Subject Matter Expert, you will create and review realistic, high-quality scenarios that reflect operational, customer service, sales, pharmacy, loss prevention, and retail management challenges across supermarkets, pharmacies, department stores, luxury retail, shopping malls, and multi-branch operations. Your expertise will help ensure AI systems understand and respond accurately within a highly active commercial sector.
WHAT YOU’LL DELIVER
- Design realistic Retail Trade scenarios in Korean or English grounded in Korean operational contexts (e.g., store operations, customer service escalations, inventory management, pharmacy workflows, retail compliance, fraud prevention, sales supervision, branch coordination)
- Adapt structured evaluation rubrics for operational problem-solving, customer interactions, retail decision-making, and compliance-related tasks
- Review AI and human-generated responses for factual accuracy, policy compliance, customer service quality, and operational realism
- Contribute to “gold standard” solutions reflecting best practices across Korean retail, pharmacy, and commercial operations
QUALIFICATIONS
- Native-level Korean with strong professional English proficiency
- 5+ years of professional experience in Retail, Store Operations, Pharmacy Operations, Commercial Management, Loss Prevention, or Retail Investigations
- Background in one or more relevant roles: Retail Sales Supervision, Store or Operations Management, Pharmacist or Pharmacy Operations, Retail Security, Loss Prevention, Fraud Investigation, Customer Experience, or Multi-Branch Retail Operations
- Strong understanding of customer service workflows, retail operations, compliance procedures, inventory management, and Korean retail environments
WHY COLLABORATE WITH LILT?
- Your schedule, your rules. As an independent contractor, work when you want, as much or as little as you want. No fixed hours, no check-ins, no micromanaging.
- Get paid quickly and fairly. We respect your time and your expertise. Competitive rates, prompt payments, no chasing invoices.
- Work on projects that actually matter. Contribute to cutting-edge AI and language technology that is shaping how humans and machines communicate.
- Be part of something bigger. Join a global community of linguists, subject matter experts, and language professionals who are advancing human knowledge together.
- Grow without limits. As a Lilt contractor you get access to diverse, innovative projects that expand your portfolio and sharpen your skills across industries and domains.
- Have fun doing what you love. Bring your language skills to life on projects that are as interesting as they are impactful.
What to Consider Before Applying
- Not ideal as a full time job or primary income source. Work availability fluctuates with project demand, making this better suited as a supplemental income stream. As a 1099 contractor, you won't receive benefits such as health insurance, paid time off, or retirement contributions, and hours are not guaranteed.
- Requires reliable availability and commitment. Once you accept a task, we expect quality work and on-time delivery. Most tasks require a minimum of 2 hours per day or 10 hours per week. If your schedule is unpredictable, this may not be the right fit.
- Geographic restrictions may apply. We cannot engage contractors in regions subject to international embargo or sanctions. As a 1099 contractor, you are solely responsible for your own tax obligations. We recommend consulting a tax professional before engaging.
HOW TO JOIN OUR EXPERT COMMUNITY
Step 1: Apply with the English-language version of your Resume/C.V. highlighting your expertise in the domain.
Step 2: Register in Tipalti to ensure a smooth payment process
Step 3: Finalize onboarding and join the Production team
AI is changing how the world communicates — and LILT is leading that transformation.
LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world.
Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise.
Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy.
At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com.
LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
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