Location: Australia
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
Reports to: Senior Manager, Security Operations Center
Location: Remote Australia
Compensation Range: $110,000 to $140,000 AUD base plus bonus and equity
What You’ll Do:
You’re a hands-on SOC Analyst who thrives on detecting and responding to cybercrime. You’ll triage Active Hands-On Keyboard intrusions, track attackers through networks, and help remove them before they achieve their objectives. You’ll contextualise endpoint telemetry, analyse logs, leverage forensic artifacts, and understand malware to uncover the full scope of an intrusion.
You give a $ht about protecting customers and improving how the team operates, taking ownership of investigations and acting on the information available. You bring Warrior Spirit to complex incidents, staying resilient and composed under pressure. You are Outcome-Obsessed, measuring your work by the threats contained, customers protected, and actionable remediation delivered. Alongside alert triage and intrusion response, you’ll support sales, collaborate with Product to shape Huntress’ MDR service and platform, and have opportunities to contribute across Incident Response, Security Operations, Threat Hunting, and Detection Engineering. We’ll also support you in sharing your work through blogs, conference talks, webinars, and research publications that build your personal brand and the broader security community.
This role follows Perth time (AWST), Monday to Friday, 8:00 am to 4:00 pm. Applicants based elsewhere in Australia are welcome, provided you are able to work these hours converted to your local time.
Responsibilities:
Triage, investigate, respond to, and remediate alerts generated by the Huntress platform.
Review EDR/SIEM telemetry, log sources, and forensic artifacts to determine the root cause of attacks where possible and provide the remediation needed to remove the threat.
Perform dynamic analysis of malware when required to extract indicators of compromise or determine a file’s malicious intent.
Contribute to and refine detection capabilities and queue hygiene through crafting and tuning signals to address emerging threats.
Investigate activity in Microsoft 365 and Google Workspace and deliver actionable remediation advice for compromised tenants.
Continue to grow your skills and knowledge through real-world intrusion data, paid training opportunities, and responsible use of AI tools to support research, summarise findings, and accelerate routine analysis while validating outputs.
Support customer success by assisting our SOC Support team with customer/partner escalations related to threat-related and SOC-relevant questions.
Help through partnering with Product and Engineering Teams to continue to evolve Human Led Agentic workflows
What You Bring To The Team:
You have 2+ years of experience in SOC, Incident Response, Managed Detection and Response, or Digital Forensics roles.
You have demonstrated experience with at least one of Windows, Linux, or macOS, including attack surfaces, malware analysis, and basic threat actor tools and techniques.
You understand common system administration skills and how threat actors abuse them to achieve their goals, including Active Directory, PowerShell, Group Policy, and local account creation.
You are familiar with the techniques and tactics in MITRE ATT&CK, including credential dumping, lateral movement, persistence mechanisms, and exfiltration techniques.
You have a working knowledge of core networking concepts, including common ports and protocols, NAT, public and private IP addresses, and VLANs.
You have a passion for forensics and enjoy digging into logs, processes, and artifacts to understand intrusions and outmaneuver attackers.
You communicate clearly in writing and verbally, simplify complex technical findings for diverse audiences, and demonstrate self-guided learning that keeps your skills current.
You use AI to work faster and smarter in day-to-day security analysis, applying sound judgment and validating its output before acting on it.
You enjoy working with a fun, supportive team, bring a genuine team-player mindset, and help deliver great outcomes with a smile, a laugh, and a dash of witty (but accurate) memes.
A desire to hold your manager accountable for delivering ice cream at the Australian Security Offsite.
What We Offer:
Fully remote work
At least one annual trip to the US for Summer Summit, with additional local events in Australia!
New starter home office set up reimbursement ($800 AUD)
12 weeks paid parental leave for both primary and secondary carers
Monthly digital allowance for personal phone and internet costs ($185 AUD)
Monthly home office tech stipend to upgrade or replace equipment ($40 AUD)
Subsidised private health insurance through our preferred provider
Stock options for
all
full-time employees
Access to the BetterUp platform for coaching, personal, and professional growth
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to
accommodations@huntresslabs.com
. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our
Candidate Privacy Notice
for more details on our practices and your data privacy rights.
#BI-Remote
Applicants based elsewhere in Australia are welcome, provided you are able to work these hours converted to your local time
Location: Spain; Portugal; Poland; Hungary; Czechia
Action1 is an autonomous patch management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes, it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party application patching, Action1 helps organizations eliminate routine work, reduce ransomware and security risks, and protect the digital employee experience. It provides real-time vulnerability assessment and remediation across remote and on-site endpoints without requiring a VPN, while peer-to-peer patch distribution reduces bandwidth use on local networks.
In 2026, Action1 was recognized as the fastest-growing founder-led cybersecurity company in America on the Inc. 5000. Action1 is led by industry veterans Alex Vovk and Mike Walters, American entrepreneurs who founded Netwrix, which has grown into an industry-leading, multibillion-dollar cybersecurity company.
The Role
We are looking for a senior Applied AI Engineer to join Operations and improve how our business teams work. You will work directly with Support, Finance, Sales Ops, HR, IT, and Legal to turn repetitive tasks and disconnected workflows into reliable AI-powered tools and automations.
We build AI to solve real problems, not to follow hype or impress investors. You will investigate how work gets done, propose improvements, and own technical decisions and delivery. We expect you to take initiative, deliver useful results quickly, and improve solutions through short iterations and feedback.
What you’ll do
Work with teams to understand their workflows, find bottlenecks, and propose improvements. Agree process changes with the COO and relevant teams before implementation.
Build AI tools and automations that connect business systems and handle tasks such as document processing or ticket triage. Deliver working versions quickly and improve them through feedback.
Prioritize opportunities by time saved, error reduction, and risk. Measure whether solutions deliver those benefits, reduce costs, and are actually used.
Run and support what you build. Test AI outputs, keep integrations reliable as systems change, and manage failures, latency, and cost.
Protect customer and employee data through limited access, minimal exposure, and redaction before model calls. Work with IT and Security on safeguards, audit trails, and human review where needed.
Evaluate AI tools and vendors, and recommend when to use an existing solution versus building one.
Document workflows and runbooks, train teams to use the solutions, and help them identify and request further automations.
What we’re looking for
4+ years in operations engineering, business systems, automation, or a similar role, with 1+ years building production LLM or AI-enabled workflows.
Hands-on experience with workflow automation platforms and REST APIs, webhooks, JSON, and OAuth.
Strong working knowledge of prompt design, retrieval-augmented generation, and agent/tool-use patterns.
Proficiency in Python or JavaScript, and comfort with cloud services; AWS preferred.
Experience with at least one major business system, such as NetSuite, Salesforce or ServiceNow.
Ability to translate business needs into technical solutions and explain trade-offs to non-technical leaders.
Sound judgment and practical knowledge of AI security, privacy, and data governance, including least-privilege access, sensitive-data protection, data minimization, and approval controls for sensitive actions.
Nice to have
Experience with Microsoft 365 / Teams integrations and Microsoft Graph.
Background in finance, revenue, or support operations processes.
Familiarity with process mining, BI tools, or SQL.
Experience with SOC 2, ISO 27001, or similar compliance frameworks.
Relevant AWS, Azure, or security certifications.
Familiarity with IT management, RMM, or endpoint security concepts.
Experience shipping software with coding agents such as Claude Code or Codex, including harnesses, development loops, reusable skills, and context and specification management.
Hands-on ownership of production backend services/APIs, with practical database and container experience.
Systematic AI evaluation using datasets, metrics, baselines, reproducible experiments, and regression detection.
Deeper ML foundations, statistical experimentation, and model training or fine-tuning.
Experience with runtime isolation and sandboxing for sensitive execution.
What Success Looks Like
First 30 days:
Understand key workflows and systems, and deliver a prioritized automation backlog
First 90 days:
Ship 3-5 production automations or integrations with measured impact, and publish AI usage and data-handling standards
First year:
Establish a repeatable intake-to-deployment process, show clear gains in hours saved and error reduction, and make AI tooling a trusted part of daily operations
How We Measure Impact
Hours saved, cycle-time reduction, error and rework rates, automation reliability (uptime and failure rate), AI cost per task, and stakeholder satisfaction.
Benefits
Fully remote work with flexibility to support your work-life balance.
A collaborative environment that empowers you to own your domain and implement best practices.
Stable income, benefits, flexible working hours, and opportunities for career advancement.
Friendly, professional colleagues who are eager to support you and help you grow.
Engaging challenges and opportunities to make a meaningful impact.
Location: South Africa; Philippines; Indonesia; Venezuela, Bolivarian Republic of; Brazil; India
About Paired
Paired is a global staffing and recruiting agency that specializes in pairing remote work with top-tier talent!
We are dedicated to connecting talented individuals with remarkable companies in need of their skills. Our goal is to create fulfilling job opportunities for professionals around the world.
The client
Advertising and consultancy services company working with RevOps infrastructure for B2B teams. They build the systems that make growth work.
The founder has reached the point most agency founders reach eventually. Their days are full of client emails, chasing the team, managing delivery risk and keeping projects from slipping. None of it is optional and all of it is in their head. The problem is not only the hours it eats. It is that managing risk and creating growth are opposite modes of thinking, and they cannot do both well in the same week.
They're hiring the person who takes operations off them.
Why this role is part-time, and what it becomes
Right now there genuinely is not forty hours a week of work here. We are coming out of a contraction and back into expansion, and they would rather hire someone part-time and pay them properly than hire full-time and have them sitting idle, which is unfair to both of us.
The plan is that this grows. Part-time now, full-time as the client base expands, then Head of Operations. They're not dangling that vaguely: they'll will set out the milestones, what hitting them does to your compensation, and roughly when they expect each step. You should hold them to it.
What they're asking for in return is commitment. If you take this and a full-time offer appears a month later and you disappear, it damages us. If you are doing one other part-time role alongside this, that is fine and I understand it. What I do not want is someone juggling five clients who gives this one the leftovers. I have seen fractional done badly and I would rather pay for focus.
What you will own
Client and stakeholder management
Be the operational point of contact for our clients, so that I am not
Keep every client informed, handle the back and forth, and escalate to me only what genuinely needs me
We currently run around four clients at once, a mix of large and small projects. Six is the most we have ever carried. As we scale, the model is roughly one project manager per five clients
Project delivery
Own timelines, scope and deliverables across those accounts
Know the status of everything without being asked, and chase it when it slips
Spot delivery risk early and bring me a proposed fix rather than a problem
Team coordination
Keep the team pointed at the right work and hold them to what they committed to
Run the follow-up so that nothing dies in a thread
Revenue operations
Keep our pipeline, CRM and reporting accurate and current
Build and tidy the systems and automations that hold delivery together
Turn what is currently in my head into documented, repeatable process
Requirements
Who this is for
You have done revenue operations or operational project management in an agency or client services environment, and have carried multiple accounts at once
You are comfortable being the operational face to clients. This is a stakeholder-facing role, not a back-office one
Excellent written English. We work with international clients and are moving into the US market
You are organised to the point of being slightly annoying about it, and you follow through without being chased
You can work independently. There is no operations team to lean on. For a while, you are it
You want this to grow into something bigger, and you are willing to commit while it does
Who this is not for
You are a fractional operator running five clients and this would be number six
You want a purely strategic seat. For now this is hands-on: emails, trackers, chasing, process writing
You need a manager checking your work
You are looking for full-time immediately and would leave the moment one appeared
Benefits
Part-time 20h/week, remote, on a contractor basis. We will agree the weekly hours and the working pattern together, but you will need reliable overlap with Barcelona for client calls and with the team. If you are in Latin America, your mornings cover our afternoons, which works well, and it positions us for the US clients we are moving towards.
Growth path for full-time and Head of Operations role
Compensation for part-time up to USD1.5k/month
What success looks like
The founder stops being the person clients email first
Projects land on their dates, and when they will not, they hear it early with a plan attached
Our operations run on documented process rather than on my memory
The founder spends his weeks on expansion instead of firefighting
Location: New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
We are seeking an experienced Sales Operations Manager to partner with our Sales team for Mid-Market, Enterprise & Strategic segments. In this role, you will serve as a business partner on the Regional Sales Operations team, playing a critical role in helping Figma Sales scale revenue across both our self-service and assisted sales motions.
This is a full-time role that can be held from our New York hub or remotely within the Eastern US time zone.
What you’ll do at Figma:
Serve as a trusted thought partner and strategic advisor to the SVP of AMER Sales — translating business performance, market trends, and field insights into clear recommendations that shape regional priorities, guide investment decisions, and accelerate growth
Assist the forecasting process for Mid-Market, Enterprise & Strategic, bringing rigor and repeatability to pipeline reviews
Lead and elevate the operating cadence — MBRs, QBRs, weekly forecast reviews — by synthesizing trends, surfacing risks and opportunities, and driving leadership to clear, timely decisions
Shape the organizational foundation across the segments by recommending headcount, org design, quota structures, and book-of-business allocation — ensuring the business is set up to scale efficiently and equitably
Build and maintain intelligence systems — dashboards, performance reports, and automated insights — that leverage AI to compress the time from data to action for sales and finance leadership
Deploy AI tools and workflows to continuously improve operational processes: from pipeline analysis and forecasting accuracy to identifying patterns in rep performance and segment health that would be impossible to surface manually
Partner cross-functionally with Sales Systems, Finance, and Data Science to uphold data quality and governance standards — ensuring the insights leadership relies on are trustworthy, timely, and actionable
We'd love to hear from you if you have:
5+ years of sales operations experience, preferably in a high-growth SaaS environment
Strong analytical and technical skills, with proven expertise in Salesforce, SQL and BI tools (specifically Sigma)
Demonstrated experience leveraging AI tools to generate sales insights, including hands-on experience with Claude Code and Codex
Strong communication skills with the ability to translate complex analysis into clear, actionable insights and deliver sophisticated models, spreadsheets, and executive presentations to senior leadership
While not required, it’s an added plus if you also have:
Deep SQL knowledge and experience with Sigma and Gong
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$140,000
—
$296,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: New York, NY, United States
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
About the Team
Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.
About the Role
Fanatics Betting & Gaming is hiring a Manager, Strategy & Operations to work directly with VIP leadership on how we acquire, grow the loyalty of, and retain our highest-value customers.
This is a strategy and operations role built around owning outcomes end to end: from the strategy itself through execution to the measurable results it drives. The person in this role will use AI and technology as core working tools to help build the experiences that make our top customers choose Fanatics, whether they're playing or trading, over any other option in the market.
What you'll do
Partner directly with VIP leadership to define and execute strategy for acquiring, growing the loyalty of, and retaining top-tier customers
Run a variety of concurrent projects spanning analysis, strategy, partnerships, and hands-on build work, shifting between them as priorities shift
Own outcomes end to end: from strategy design through execution through measurable results
Learn the business inside and out, understand what actually drives our customers, and use that understanding to shape what gets built and why
Use AI and technology as core working tools to build models, analyses, and workflows that improve how the VIP team identifies, engages, and serves high-value customers
Work cross-functionally with Data, Product, Engineering, and Marketing to ship VIP initiatives
Operate within a highly regulated environment, with sound judgment on responsible gaming considerations built into strategic and operational decisions
Who you are
3-5 years of experience, with a technical or engineering-adjacent background
AI-native: you use AI tools daily, not occasionally, and can point to something you personally built or shipped with them, along with a measurable outcome, not just a tool you used
Comfortable with ambiguity, moving fast, and making calls with incomplete information in a high-growth environment
Able to move fluidly across different types of work, analytical, operational, relationship-driven, technical, prioritizing across competing demands and following through to completion rather than moving on once the interesting part is done
Able to drive outcomes across teams without formal authority, through persistence, relationship-building, and clear prioritization, not just by waiting for alignment
Bias toward speed and execution: moves fast, removes blockers, and keeps initiatives moving even when the path isn't fully defined
Data fluency: understands how our systems and data structures work, SQL or Python experience expected, not just reliance on AI to generate answers
Excellent communicator who can work directly with senior leadership
Demonstrated ability to scope a problem and strategy, not just execute a spec, including identifying what actually matters to the end user or business before building
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$107,000
—
$133,000 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title:
CPT-11702
Customer Service & Operations Coordinator Virtual Assistant
Independent Contractor – CPT-11702 Customer Service & Operations Coordinator Virtual Assistant/Business Support VA/Junior-Advanced Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A California-based motorsports organization operating track-day events, racing programs, driver coaching, and private driving experiences is seeking a full-time Business Support VA to manage customer communication, event registration administration, booking follow-up, and operational coordination.
The company hosts approximately 25 track events annually, serving drivers and participants who expect knowledgeable, responsive, and professional customer service.
The ideal candidate will bring excellent written English, strong customer-service judgment, accurate administrative skills, and the ability to work from established policies and SOPs. The company will provide training on its specialized booking systems, event procedures, and internal workflows.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Customer Communication & Service Desk
Monitor and respond to customer inquiries across Gmail, website forms, MotorsportReg, Shopify Inbox, Instagram messages, and the office phone
Provide accurate responses using current event information and approved policies
Review customer history and registration details before responding
Maintain prompt communication during working hours and meet established response-time expectations
Handle routine customer concerns professionally and offer approved alternatives
Document conversations, outstanding questions, and required follow-ups
Event Registration & Booking Administration
Assist with MotorsportReg registration updates, waitlists, transfers, run-group requests, and track credits
Process routine registration changes according to approved procedures
Track outstanding payments, deposits, agreements, and booking documentation
Follow up with customers regarding incomplete registration or event requirements
Maintain accurate customer records and escalate exceptions requiring management approval
Event & Operations Coordination
Collect and organize special requests and important customer information before each event
Coordinate administrative information with event managers, instructors, and operations staff
Maintain garage assignments, equipment records, and other event-related tracking information
Prepare and distribute approved event logistics emails and supporting documents
Assist with vendor correspondence, purchasing follow-ups, and routine racing logistics administration
Ensure important information reaches the appropriate internal team members before event dates
Internal Coordination & Administrative Support
Identify the appropriate contact for customer questions, operational requests, and exceptions
Prepare concise summaries of issues requiring management approval
Escalate pricing exceptions, unapproved refunds, contracts, insurance questions, and significant disputes
Assist with basic QuickBooks invoicing using approved procedures
Maintain organized records of completed tasks, pending approvals, and customer outcomes
Provide routine updates on open customer issues and operational priorities
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Customer service or operations administration experience required
Excellent written English and strong proofreading skills required
Professional spoken English and confidence handling phone calls required
Strong judgment, attention to detail, and administrative accuracy required
Experience managing shared inboxes and online customer records required
Event coordination, hospitality, logistics, or booking administration strongly preferred
Experience handling customer complaints and applying written policies strongly preferred
MotorsportReg, Shopify, or QuickBooks familiarity preferred
Motorsport or premium customer-service experience is a plus
Ability to accommodate scheduled weekend coverage during event periods required
IDEAL CANDIDATE PROFILE
Exceptional written communicator with a friendly, professional style
Patient and composed when communicating with dissatisfied customers
Highly organized and accurate with policies, dates, and financial information
Proactive about follow-up and resolving routine administrative issues
Comfortable managing multiple communication channels
Resourceful and capable of identifying when management approval is needed
Able to learn specialized event software and internal systems quickly
Interested in a long-term role supporting a growing organization
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
Google Workspace / Gmail / Google Sheets
MotorsportReg – Client Training Provided
Shopify / Shopify Inbox – Client Training Provided
QuickBooks – Basic Invoice Administration
Microsoft Office
Internal Operations & Registration Tools – Training Provided
Team Messaging & Business Phone Platforms
Work Schedule
Contracted Hours per Week: 40 Hours
(
Additional Scheduled Hours May Be Required During Event Periods
)
Scheduled Working Days: Monday–Friday; Brief Weekend Coverage During Scheduled Events
Daily Working Time: 9:00 AM–5:00 PM PST
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior, and Advanced Level
Contracted Hours per Week: 40 hours/week
(
Additional Scheduled Hours May Be Required During Event Periods
)
Daily Working Time: 9:00 AM–5:00 PM PST
Scheduled Working Days: Monday–Friday; Brief Weekend Coverage During Scheduled Events
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-B (Native Or Near-Native English Accent Required)
REGION PREFERENCES: Offshore or Nearshore
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
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Title: CPT-11573 Operations & Customer Support Virtual Assistant
Independent Contractor – CPT-11573 Operations & Customer Support Virtual Assistant/Business Support VA/Junior-Advanced Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A residential painting company in Tennessee is seeking a proactive Business Support VA to help manage customer communication, warm-lead follow-up, appointment scheduling, CRM administration, and day-to-day office operations.
The VA will become a central point of follow-through for the business, helping ensure that leads, customers, jobs, paperwork, deadlines, and internal tasks continue moving without requiring constant oversight from the owners.
The client is looking for a self-starter who can learn the business, ask questions, identify loose ends, and gradually become more valuable and independent over time. Painting experience is not required; familiarity with home-service businesses is a plus.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Customer & Lead Support
Respond to incoming calls, texts, emails, and online inquiries as needed.
Gather basic project information from prospective customers.
Schedule estimate appointments and coordinate customer follow-ups.
Follow the company's established conversational call script and maintain a friendly, professional customer experience.
Build rapport with warm leads and help move qualified customers toward scheduled estimate appointments.
Follow up consistently with leads and customers, ensuring that outstanding inquiries do not fall through the cracks.
Escalate technical painting questions to the appropriate team member when needed.
Provide phone support when required, including customer inquiries and follow-up calls.
Support sales-related activities as directed, with the primary allocation of sales calls remaining subject to the owners' preferences and evolving needs.
Leads are primarily inbound. The emphasis is on communication, relationship-building, organization, and consistent follow-through rather than an exclusively sales-focused role.
Executive, Office & Operations Support
Provide administrative and executive support to help the owners manage day-to-day business activities and priorities.
Maintain accurate lead, customer, job, and project information in DripJobs and other designated systems.
Coordinate deposits, paperwork, scheduling, work orders, and routine customer communication.
Track licenses, insurance documents, subcontractor records, and compliance deadlines.
Coordinate routine administrative items with subcontractors, bookkeepers, and outside professionals.
Maintain organized records of customer interactions, estimates, job updates, decisions, and outstanding action items.
Monitor open tasks, deadlines, and operational priorities, proactively flagging items that require owner attention.
Help organize the owners' workload by maintaining clear task lists, project trackers, and follow-up schedules.
Project Coordination, Workflow Implementation & Accountability
Help establish and implement a clear process for tracking leads, estimates, jobs, customer requests, and operational tasks from initiation through completion.
Maintain a centralized system that clearly documents the status of outstanding work, required next steps, responsible parties, and follow-up dates.
Ensure that relevant information is documented following customer interactions, site visits, estimates, and job updates.
Proactively identify missing information, unpaid deposits, incomplete tasks, overdue follow-ups, and upcoming deadlines.
Follow up with the owners, team members, subcontractors, or outside contacts as appropriate to keep work moving.
Help the owners consistently use established systems and workflows by monitoring outstanding items, prompting necessary updates, and following up on commitments.
Track action items through completion and escalate unresolved issues or recurring process gaps when necessary.
Help develop, document, refine, and implement checklists, standard operating procedures (SOPs), and repeatable workflows.
Identify opportunities to improve organization, reduce missed follow-ups, and minimize reliance on information being remembered or tracked informally.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client's requirements:
Customer service experience required.
Administrative, executive assistance, operations, or project coordination experience strongly preferred.
CRM experience required; experience maintaining accurate records and tracking follow-up activities is important.
Strong organizational skills and the ability to manage multiple projects, tasks, and deadlines.
Experience implementing workflows, maintaining task trackers, or documenting standard operating procedures strongly preferred.
Demonstrated ability to follow up proactively, track action items, and ensure tasks are completed.
Strong phone communication skills required, including the ability to handle customer inquiries and follow-up calls professionally.
Appointment-setting and lead follow-up experience preferred.
Experience with project management tools such as Trello, Asana, or similar platforms preferred.
Familiarity with workflow automation tools such as Zapier is a plus.
Home services, contracting, or similar industry experience is a plus but not required.
Painting industry experience is not required.
Strong written and spoken English required.
Comfortable asking questions, identifying gaps, and respectfully following up with business owners to maintain accountability.
IDEAL CANDIDATE PROFILE
Warm, personable, and professional with customers.
Organized, proactive, and highly attentive to detail.
Strong follow-through and capable of tracking tasks through completion.
Able to bring structure to day-to-day operations and help establish repeatable processes.
Comfortable maintaining centralized records and ensuring important information is documented.
Confident in following up with business owners regarding missing information, outstanding tasks, and commitments.
Experienced in executive assistance, project coordination, operations support, or similar responsibilities.
Comfortable with phone communication without needing to be exclusively sales-focused.
A self-starter who identifies potential issues before being asked.
Able to learn new systems, recommend practical improvements, and help ensure workflows are consistently followed.
Interested in growing into greater responsibility within the company.
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
DripJobs CRM – Training Can Be Provided.
Email & Calendar Platforms.
Microsoft Office / Google Workspace.
Phone / Text Communication Platforms.
Basic Project & Workflow Management Tools.
Trello or similar project management platforms – preferred.
Zapier or similar workflow automation tools – preferred.
Work Schedule
Contracted Hours per Week: 15 Hours (
hours may increase based on performance
)
Scheduled Working Days: Monday, Wednesday, and Friday
Daily Working Time: 10 AM- 3 PM CST
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior, and Advanced Level
Contracted Hours per Week: 15 hours/week
Daily Working Time: 10 AM-3 PM CST
Scheduled Working Days: Monday, Wednesday, and Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-B (Native or Near-Native English Accent Required)
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Upvest is looking for a Securities Operations Intern to manage securities and PEA transfers, reconciliations, exceptions, tax records, and operational reporting.
Roofstock is looking for a Senior Legal Operations Manager to manage legal workflows, contracts, records, outside counsel spend, governance, claims, and legal technology.
Alpaca is looking for a Senior Brokerage Operations Associate to design scalable Canadian brokerage, clearing, custody, tax, reconciliation, and operational-control workflows.
Location: Budapest, Hungary
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
Wolt is a technology company that makes it easy to discover and get the best of your city delivered to your door. Founded in Helsinki in 2014 and now part of DoorDash, we operate in 30+ countries, connecting customers with local restaurants, grocery stores and retailers through our app and delivering it all through courier partners.
Three groups make that marketplace work: the customers who order, the courier partners who deliver, and the merchants who sell. This role sits on the merchant side. Merchant Operations owns the support experience for our restaurant, grocery and retail partners, covering everything from onboarding and menu management to the day-to-day operational issues that come up while they're trading. That support is delivered through a combination of internal Wolt Operations teams and external BPO partners.
What you’ll be doing
As part of our Merchant Operations team, the Content, Training & Quality (CTQ) Manager plays a key role in making sure that the people who support our merchant partners know exactly how to do the work, and do it consistently. This is a global role: your audience is both our external BPO agents and our internal Operations team across 30+ Wolt countries.
Day-to-day in this role you’ll:
Content Ownership:
Build and maintain the process documentation, SOPs, and knowledge-base articles behind Merchant Operations workflows. Consolidate what exists today into one coherent, findable, and trustworthy source, and keep it current as processes change.
Training Design & Delivery:
Organise, facilitate, design and/or deliver onboarding and upskilling programmes for internal operations teams and external BPO agents — live sessions, workshops, and self-serve modules in Cornerstone. You'll apply sound instructional design: define what someone needs to be able to do, build the shortest path to getting them there, and measure whether it worked.
Stakeholder Management:
Work across operations team leaders and process owners to understand how each process actually runs, align on what "correct" looks like, and drive adoption of new or updated ways of working. You will influence without direct authority, which makes this a core part of the role rather than an add-on.
Build the Quality Framework
: Establish our quality assurance approach from the ground up, together with the Operations team — defining what gets checked, how it's scored, and how often. Then close the loop by translating what the checks surface into the next round of content and training improvements.
Continuous Improvement & Scale:
Proactively identify where unclear process, content, or training is driving errors, rework, or long handling times, and close those gaps before they become escalations – staying close enough to the work, through quality reviews, agent feedback and performance data. You’ll design CTQ for reuse and consitency across 30+ countries and multiple delivery partners rather than rebuilding market by market, while leaving room for genuine local differences.
Our humble expectations:
Experience
: 3–5 years in operations, learning & development, process enablement, or customer support — preferably in a marketplace, e-commerce, delivery, or other fast-paced operational environment. We're open on background: what matters is that you've built content and training for people doing repeatable operational work.
Content & Training:
Demonstrated experience creating operational content (SOPs, process documentation, knowledge-base articles) and designing and delivering training to distributed, multicultural teams. Formal instructional design or adult learning knowledge is a strong plus.
Analytical Mindset:
Comfort working with quality and performance data to spot where processes are breaking down and prioritise what to fix first.
Ownership:
Ability to work independently in an ambiguous environment, set your own starting point, and drive changes through to adoption without close direction. Mess doesn't paralyse you — you sequence a clean-up, make concrete decisions on the best available data, and get on with it.
Teaching Instinct:
You're a natural simplifier who'd rather write three clear pages than fifteen thorough ones, and you adapt how you teach to the audience in front of you — including stakeholders more senior than you. You build trust quickly with operational teams and can get busy people to give you what you need.
Bonus points
Experience with BPO or outsourced operations teams, or setting up a quality assurance framework from scratch.
What we offer
A blank page, not a maintenance job.
A global quality assurance framework doesn't exist yet — you'll build it from the ground up with the Operations team, and consolidate scattered documentation into something people actually trust and use.
Genuine global scope at IC level.
Your work reaches internal Operations teams and external delivery partners across 30+ countries, with exposure to the wider DoorDash network.
Measurable impact.
This isn't content that disappears into a wiki — you'll see handling times, error rates, and agent confidence move as a direct result of what you build.
Real autonomy.
You set the roadmap and decide where to start. No one looking over your shoulder.
Career growth in a fast-moving sector.
A dynamic environment at the centre of delivery and e-commerce, with room to grow as the function you're building matures.
Salary package and benefits
, plus discounts on Wolt orders.
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
We’re looking for an experienced Head of Regional Operations with a strong legal background to navigate complex employment matters, advise on different engagement models, and ensure compliance across regional operations. ▪️ Master’s degree in Law;
Location: United States (remote)
Workplace: Remote
About Us
Axelera AI https://www.axelera.ai is not your regular deep-tech company. We are creating the next-generation AI platform to support anyone who wants to help advancing humanity and improve the world around us.
In just five years, we have raised a total of $450 million and have built a world-class team of 250+ employees (including 60+ PhDs with more than 40,000 citations), both remotely from 20 different countries and with offices in Belgium, France, Switzerland, Italy, the UK, headquartered at the High Tech Campus in Eindhoven, Netherlands.
We have also launched our Metis™ AI Platform, which achieves a 3-5x increase in efficiency and performance, and have visibility into a strong business pipeline exceeding $100 million.
Our unwavering commitment to innovation has firmly established us as a global industry pioneer.
Are you up for the challenge?
Position Overview
The Director, Sales Operations – Americas is the operational backbone of Axelera AI's Americas business, owning how product reaches customers, how customers get started, how our CRM stack scales, and how we measure revenue. This leader makes sure the Americas sales team can promise what we can deliver, deliver what we promise, and forecast it accurately.
We're looking for a strategic, analytical, and execution-focused leader with deep experience in B2B hardware or semiconductor go-to-market operations. You will work hand in hand with our Global Operations and Finance teams in Europe, report to the VP of Sales, Americas, partner closely with sales and CST leaders across the Americas, and build the processes and systems that fuel predictable, sustainable growth as we scale.
This is a high-impact role for someone who thrives in fast-growing organizations, is equally comfortable in the weeds of logistics and in the architecture of a CRM, and takes pride in running the business on accurate data.
Key responsibilities:
1) Lead Americas Operations & Logistics
- Direct product availability in the Americas local warehouse, including inventory planning, replenishment requests, and allocation against the sales pipeline.
- Give the sales team timely, accurate visibility into product availability, lead times, and logistics options so commitments to customers are realistic.
- Manage the logistics needed to get product to customers: shipping, customs and trade compliance coordination, and carrier and 3PL relationships.
- Engage customers directly after sale to communicate order status and product arrival, and resolve delivery issues quickly.
- Maintain deep alignment with the Global Operations team in Europe on supply, build schedules, and fulfilment priorities.
- Partner with Global Finance, Legal, and Operations to set up the entities, tax registrations, and import/export arrangements needed to sell and ship into new countries across the Americas as the business expands.
2) Lead Americas Customer Onboarding
- Develop, document, and continuously improve the Americas customer onboarding process, from closed deal through first shipment and initial use, and contribute Americas requirements to the global onboarding process as the company scales.
- Engage directly with customers to onboard them: collect required information, set expectations, and keep them informed.
- Partner closely with Global Finance and Global Operations on credit and payment terms, invoicing, order entry, and fulfilment handoffs.
- Coordinate with sales, field applications engineering, and support so customers move smoothly from purchase to productive use.
3) Run the Americas Business Cadence and Revenue Reporting
- Lead the weekly Americas Business Meeting, setting the agenda, driving accountability, and following up on actions.
- Partner with the strategy team and across regions to build and evolve the tools, dashboards, and processes that give an accurate end-to-end view of revenue, from pipeline through order, shipment, and recognition.
- Deliver accurate, predictable revenue forecasts and pipeline metrics that leadership uses to run the business.
- Act as a change agent, improving cross-functional collaboration and accountability across Sales, Operations, Finance, and Marketing.
4) Influence Scalable Sales Processes
- Influence the design of CRM and customer onboarding processes as the company scales, partnering with regional sales leaders, the strategy team, Global Finance, and Global Operations.
- Define and enforce data standards, stage definitions, and required fields so pipeline and forecast data is trustworthy.
- Ensure sales teams use the tools correctly through onboarding, training, ongoing coaching, and regular data-quality reviews.
- Evaluate and provide feedback on new tools in areas such as automation, analytics, and quoting.
What Success Looks Like
- Sales has accurate, current product availability and delivery timelines, and customers are told when product ships and arrives.
- Every new Americas customer follows a documented onboarding process with clear handoffs to Global Finance and Operations.
- The weekly Americas Business Meeting runs on one trusted set of revenue and pipeline metrics, and forecasts are consistently reliable.
- CRM data is clean and consistently used, and a published roadmap guides tool and process investments, with Americas input reflected in global CRM and onboarding processes.
Qualifications:
- 10+ years in sales operations, revenue operations, or supply chain and fulfillment operations at a B2B technology company; semiconductor or hardware experience strongly preferred.
- Experience scaling sales operations in a growth company, ideally having seen the business grow from small to large, or having worked at both a scale-up and a large company.
- Hands-on experience managing product logistics, including inventory, international shipping, and customs and trade compliance.
- Proven experience with CRM stacks and administration (Salesforce preferred), including forecasting, pipeline management, and reporting. Exposure to a range of CRM platforms and integrated sales tools is a bonus.
- Experience building and running customer onboarding or order-to-cash processes alongside finance and operations teams.
- Strong analytical skills with the ability to turn data into clear insights and decisions for executives.
- Excellent communication skills, comfortable engaging customers directly and collaborating across time zones with teams in Europe.
- A builder's mindset: structured, hands-on, and able to drive change in a fast-growing, matrixed organization.
- Bachelor's degree in business, operations, engineering, or a related field; MBA a plus.
Location
This is a remote position based in the US.
Please note that we don't offer visa sponsorship at this time.
What we offer
This is your chance to shape and be part of a dynamic, fast-growing, international organization. We offer an attractive compensation package, including a pension plan, extensive employee insurances and the option to get company shares.
An open culture that supports creativity and continual innovation is awaiting you. Collaborative ownership and freedom with responsibility is characteristic for the way we act and work as a team.
At Axelera AI, we wholeheartedly embrace equal opportunity and hold diversity in the highest regard. Our steadfast commitment is to cultivate a warm and inclusive environment that empowers and celebrates every member of our team. We welcome applicants from all backgrounds to join us in shaping the future of AI.
Axelera AI may at times work with external parties (such as recruiters, headhunters, or executive search firms) to support both publicly posted and confidential searches. Our hiring process never involves any payment from candidates, and we will never require you to use a particular paid service to be considered for a role. If you have been approached by someone on our behalf and want to confirm it’s legitimate, please contact us directly at careers@axelera.ai.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Singapore or Sydney
About the department
In this role, you will be focused on maintaining the Cloudflare global network. You'll work closely with Cloudflare’s SRE (Site Reliability Engineering) team, Network Engineering team, Network Deployment Engineering team and with various vendors and partners (including hardware vendors, datacenter and network providers, and ISPs) to maintain and improve our global infrastructure. You will further be responsible for the development and implementation of consistent processes and visibility measurements for consistent and effective management of our infrastructure. This is a highly visible position that requires deep technical understanding of datacenter infrastructure, networking (physical), and basic experience with data analysis and project management.
To be successful in this position, you should have excellent technical skills, communication skills, and be able to navigate a range of challenges and constraints (e.g. schedule adherence, time zones, and cultures). You will have the opportunity to (literally) build a faster, safer Internet for our millions of users and the billions of web surfers that visit their sites each month.
Who you are
You will thrive in a hypergrowth engineering environment and be self driven with a keen attention to detail. You will come with a deep technical understanding of Data Center colocation environments, network architecture and server technologies. You will be used to working through partners to support infrastructure delivery to a number of remote locations. You will have had experience managing operational environments, and used to developing new approaches to improve delivery efficiency or operational stability.
What you'll do
Collaborating with internal teams (Infrastructure, Network Engineering and SRE). Create documentation and manage remote contractors to complete datacenter tasks, working with hardware manufacturers, datacenter and network providers, logistics partners and other service providers in support of our 330+ cities and 125+ countries
Maintain Data Center environment operational availability
Leverage AI tools to automate repetitive operational tasks, accelerate documentation, and speed up troubleshooting and root-cause analysis
Creating and maintaining documentation, plans, SOP’s, MOP’s etc.
Support and configure network infrastructure where required
Providing feedback to internal teams to support internal tools and external vendor partnerships
Required Experience
Experience with Juniper, Cisco and DWDM network equipment
Minimum of 4 years experience of Linux systems administration
Experience managing and instructing remote contractors
Familiarity with work required to stand up infrastructure in remote colocation facilities
Experience running and improving operational processes, including automation tooling, in a rapidly changing environment
Familiarity with day-to-day tasks and projects common to Data Center Operations (deployment, migration, decommissioning etc.)
Comfortable handling basic program management responsibilities (prioritization, planning, scheduling, status reporting) such as JIRA
Participate in a shared on-call rotation to maintain 24×7 operational availability of the global network.
Other Responsibilities May Include
Aggressively seek opportunities to introduce cutting-edge technology and automation solutions that are effective, efficient and scalable in order to improve our ability to deploy and maintain our global infrastructure
Assist with the definition, documentation and implementation of consistent processes across all region
Limited travel
Examples of desirable skills, knowledge and experience
Bachelor’s degree; technical background in engineering, computer science, or MIS
Direct experience executing on complex data center/infrastructure projects
Previous experience installing / maintaining data center (and other IT) infrastructure and DCIM tools
Experience running and improving operational processes in a rapidly changing environment
Strong verbal and written communication skills, problem-solving skills, attention to detail, and interpersonal skills
Must be proactive with proven ability to learn fast and execute on multiple tasks simultaneously
Ability to manage Microsoft Excel and Google Sheets
Comfortable handling basic program management responsibilities (prioritization, planning, scheduling, status reporting) such as JIRA
Must be a team player
Bonus Points
Experience working with infrastructure in multiple countries
Comfortable with remote “lights-out” and out-of-band access to data center resources
Linux certifications (RHCSA etc.)
Network certifications (CCNA, JNCIA or higher)
Configuration management systems such as Saltstack, Chef, Puppet or Ansible
Scripting or software development experience in Bash, Python or Go-lang
Familiarity with load balancing and reverse proxies such as Nginx, Varnish, HAProxy, Apache
Experience in working within a large scale SaaS vendor
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
ABOUT THE TEAM
We’re building Strategy & Operations in the CEO Office to help Product and Engineering deliver the right work, at pace and with fewer surprises. Product sets what to build and why. Engineering builds it. S&O keeps the full picture in view, brings teams together and helps turn plans into results.
As S&O Lead, you’ll own that work across a product pillar and help raise the bar for how the wider S&O team operates. The impact is visible: what you improve in your pillar can shape how Checkout delivers elsewhere.
THE ROLE
This is a high-ownership role. You’ll be accountable alongside the product leader for delivery, but you won’t own the roadmap. You’ll need to earn alignment, challenge commitments and stay close to the work. When priorities collide, you’ll help decide what moves, what waits and what stops.
You will:
- Keep the pillar’s major initiatives in view. Know what matters, what is slipping and where teams are blocked. Raise risks early and bring a clear point of view.
- Be a trusted, independent partner to the product leader. Challenge dates and trade-offs, and help agree what to protect, move or stop. Product retains roadmap decisions.
- Personally lead the pillar’s hardest cross-functional work, from getting teams aligned through to launch.
- Build and lead the S&O team in your pillar. Hire, develop and manage performance, while setting practical standards that help S&O deliver better across Checkout.
WHAT YOU'LL DO
- Own execution across the pillar. Keep priorities, delivery tempo, progress, dependencies and risks visible. Spot when plans are off track and bring a clear recommendation.
- Build deep expertise in the pillar’s products: how they work, who they serve and how they make money.
- Challenge priorities and commitments with the product leader. Recommend what to protect, re-sequence, move or stop. The product leader owns roadmap and commit-date decisions.
- Personally lead the pillar’s most important cross-functional initiatives, aligning Product, Engineering and partner teams and driving the work through launch to enable faster shipping
- Lead and develop the S&O team supporting the pillar. People leadership is core to the role, including hiring, development and performance management. Alongside pillar delivery, help shape practical standards adopted across S&O.
WHAT YOU'LL BRING
- You have strong problem solving and analytical skills. You can frame an ambiguous business question, build the analysis yourself, test hypotheses, quantify trade-offs and turn findings into clear business decisions.
- You move between strategy, hands-on delivery and building the organisation. You personally lead high-impact, cross-functional work and stay accountable through launch and results.
- You make execution repeatable. You build practical operating mechanisms and use data, automation or AI where they remove recurring friction or help teams scale.
- You influence without relying on authority. You challenge senior stakeholders constructively, communicate complex issues clearly and bring people to decisions.
- You raise the performance of others. You set clear expectations, give direct feedback and help people grow. Prior formal line-management experience is helpful, but evidence of leadership matters more.
Strongly preferred:
- Payments, fintech or regulated money-movement experience would be a real advantage, especially if you’ve worked with licences, regulators, schemes or banking partners. It can help you see risks sooner and get up to speed faster. It isn’t a requirement: strong operators from other sectors can be a great fit.
What this role is not:
- Not support to the product leader. You own execution across the pillar and need to push back when commitments don’t add up.
- Not a short-term consulting project. You stay with the work through delivery and build ways of working the team can keep using.
- Not a product role. Product sets the roadmap. Engineering builds the product. You make sure the pillar executes well.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Москва; Санкт-Петербург
Workplace: Офис, Гибридный
Yandex Cloud Security — это подразделение в публичной облачной платформе Yandex Cloud, которое отвечает за обеспечение безопасности всей экосистемы. Ищем инженера, который возьмёт на себя создание и развитие детектирующего контента для собственных продуктов безопасности Yandex Cloud.
Yandex Cloud — это облачная платформа, которая объединяет вычислительные ресурсы, сети, хранилища, базы данных, контейнерные и другие управляемые сервисы. В её основе — множество распределённых высоконагруженных систем и API собственной разработки, которыми пользуются компании и разработчики для создания и эксплуатации своей инфраструктуры и приложений.
Команда
Yandex Cloud Detection and Response
развивает технологии обнаружения и реагирования на угрозы в облачных и гибридных инфраструктурах. Мы исследуем способы улучшения разработки и сопровождения детектирующего контента. Одно из направлений — создание AI-агентов, которые помогают исследовать данные, разрабатывать и тестировать правила, анализировать результаты их работы и автоматизировать повторяемые задачи detection engineering.
Мы ищем инженера, который будет отвечать за создание и развитие детектирующего контента для собственных продуктов безопасности Yandex Cloud. В вашей зоне ответственности будет полный жизненный цикл детекта: исследование техники атаки, определение требований к телеметрии, разработка и тестирование правила и последующий контроль качества.
Обязанности
Разработка детектирующего контента
Вы будете создавать и развивать правила обнаружения угроз для продуктов безопасности Yandex Cloud и команды SOC, работать с нормализацией и таксономией событий, тестировать детекты и контролировать их качество после выпуска.
Исследование угроз и работа с инцидентами
Вам предстоит исследовать техники атакующих, проводить Threat Hunting, участвовать в расследовании сложных инцидентов, превращать полученные результаты в новые способы обнаружения угроз. Отдельное направление работы — endpoint detection для Linux и контейнерных сред, включая телеметрию на основе eBPF.
R&D и автоматизация
Вы будете автоматизировать разработку, тестирование и выпуск детектирующего контента, а также развивать AI-агентов для анализа данных и проверки детектов.
Больше о том, что под капотом платформы Yandex Cloud, — в канале
Inside Yandex Cloud
Требования
* Работали в detection engineering, threat hunting, incident response либо на второй или третьей линии SOC
* Разрабатывали и отлаживали правила в SIEM или EDR, работали с Git и CI/CD
* Понимаете полный жизненный цикл детекта: гипотеза, требования к данным, реализация, тестирование, внедрение, мониторинг качества
* Знаете сетевые протоколы, устройства современных операционных систем и основные техники атак на Active Directory
* Понимаете модели безопасности облачных платформ: IAM, ресурсную иерархию и облачные API
* Знаете принципы виртуализации, контейнеризации
* Разбираетесь в Linux: процессы, системные вызовы, файловая и сетевая подсистемы
* Понимаете принципы eBPF и его применения для наблюдаемости и безопасности Linux-систем
* Умеете писать код или скрипты для автоматизации — прежде всего на Python или Go
* Способны самостоятельно доводить исследование до работающего результата и сопровождать его
Будет плюсом
* Работали с Yandex Cloud, AWS, Azure или GCP и их событиями безопасности
* Разрабатывали детектирующий контент для EDR
* Работали с purple teaming, adversary emulation или проверяли детекты воспроизведением техник атак
* Использовали eBPF, Falco, Tetragon, Tracee или другие средства runtime security и сбора endpoint-телеметрии
* Знаете Sigma, YARA, Suricata или другие форматы детектирующего контента
* Разбираетесь в ClickHouse, YDB или других SQL-подобных аналитических системах
Location: Abu Dhabi, United Arab Emirates; Dubai, United Arab Emirates
We are looking for an experienced
RO Plant Operator with Plumbing Experience
to join a VIP private farm in Liwa–Asab, Abu Dhabi.
The ideal candidate should have hands-on experience operating and maintaining Reverse Osmosis (RO) water treatment systems, along with practical plumbing skills to ensure a reliable water supply and efficient operation of the farm's water systems.
Key Responsibilities
Operate, monitor, and maintain the Reverse Osmosis (RO) plant.
Monitor water quality, pressure, flow rates, and system performance.
Perform routine inspections, cleaning, and preventive maintenance of RO equipment.
Troubleshoot and resolve basic RO plant operational issues.
Carry out plumbing installation, repairs, and maintenance of water pipes, valves, pumps, and fittings.
Identify and repair water leaks, blockages, and other plumbing issues.
Maintain proper records of maintenance activities and report technical problems.
Ensure compliance with safety procedures and proper equipment handling.
Requirements
Previous experience as an RO Plant Operator or Water Treatment Plant Operator.
Practical plumbing experience is essential.
Knowledge of RO systems, water pumps, pipelines, valves, and filtration systems.
Ability to troubleshoot and perform routine maintenance independently.
Experience in farms, agricultural facilities, or private estates is an advantage.
Physically fit, responsible, and capable of working independently.
Benefits
Salary: AED 4,000 to AED 5,000 and other benefits as per UAE labor law.
Abu Dhabi, United Arab Emirates; Dubai, United Arab Emirates
УдалённоSpain; Portugal; Poland; Hungary; Czechia
УдалённоSouth Africa; Philippines; Indonesia; Venezuela, Bolivarian Republic of; Brazil; India
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
New York, NY • United States; This is a full-time role that can be held from our New York hub or remotely within the Eastern US time zone
New York, NY, United States
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
Budapest, Hungary
УдалённоUnited States (remote); Excellent communication skills, comfortable engaging customers directly and collaborating across time zones with teams in Europe; We welcome applicants from all backgrounds to join us in shaping the future of AI