Location: Ukraine
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
We're looking for Senior AI Engineers to design, build and run LLM-powered agents and AI features in production. You'll work across the full lifecycle: from scoping a use case with stakeholders, through architecture and development, to deployment, evaluation and ongoing improvement.
This is a hands-on role for engineers who think like product owners: you understand the business problem, define what success looks like in numbers, ship to real users, and own the result after launch.
Our stack: Python and TypeScript/Node.js, PostgreSQL, Kafka, Docker, GitHub Actions, AWS. We run multiple LLM providers (Anthropic, OpenAI, Google, AWS Bedrock and others) behind a shared LLM gateway, with MCP for tool access. We work AI-native: agentic coding tools are part of how engineering gets done here, and we provide official Anthropic Claude certification for our engineers.
As part of our team, your responsibilities in this role will include:
Design and build LLM agents and agentic workflows: tool use via MCP, structured outputs, retrieval (RAG), multi-step orchestration, human review steps where needed.
Build and maintain MCP servers and tool layers that give agents governed access to company data and systems.
Own quality and cost: evals and golden sets, per-agent telemetry (tokens, cost, latency, accuracy), prompt and model versioning, provider failover and model routing.
Ship through CI/CD like any other production service: tests and evals in the pipeline, containerized deploys, monitoring, rollbacks.
Contribute to shared platform pieces: the agent template, the LLM gateway, observability.
Work directly with business stakeholders to scope, prioritize and validate use cases. Push back when something doesn't need an agent.
Use AI coding tools daily. Claude Code is our default; deep experience with a comparable agentic tool also works. You drive the tool, verify its output and catch its mistakes.
Our ideal candidate possesses the following skills:
5+ years of software engineering experience, with production systems you've designed, shipped and supported.
Proven experience building LLM-based agents or agentic workflows that reached production with real users.
Hands-on experience with agent frameworks and SDKs: Claude Agent SDK, Claude Managed Agents, Pydantic AI, LangGraph or similar. You can also explain what you'd build without one.
Hands-on experience with MCP and RAG: you've built MCP servers or equivalent tool layers, and retrieval pipelines over real, messy data.
Experience with multiple LLM providers and with AWS Bedrock: model selection, routing, fallbacks, cost and rate-limit management.
Strong Python and SQL. Comfortable in TypeScript/Node.js.
Solid production engineering on AWS: Docker, CI/CD, testing, observability.
Product thinking and business focus: you start from the problem and its cost, define success in measurable terms, and own outcomes.
Daily use of agentic coding tools (Claude Code, Codex, Cursor or similar), with the judgment to verify what they produce.
Clear communication with technical and non-technical stakeholders, in English.
Nice to have:
LLM observability or gateway tooling (Langfuse, LiteLLM, OpenTelemetry for LLM traces or similar).
B2B contact and company data: enrichment, deduplication, matching.
Cloud operations or FinOps: monitoring, incident handling, cost management.
Event-driven or workflow-engine experience (Kafka, Temporal or similar).
Experience replacing no-code or workflow-tool automations with production code.
What we offer:
Fully remote work format;
A collaborative and creative environment that values initiative and experimentation;
Paid time off and sick leave;
Reduced working hours on Fridays during the summer;
Days-off on US national holidays + your birthday;
Schedule: 14 PM - 23 PM EEST (Kyiv time).
Location: Americas Remote
Hi, I'm Paul, VP of Engineering at
Customer.io
. We're looking for a staff engineer to set technical direction for the systems that move billions of messages a day. This isn't a role about shipping more, faster. It's about deciding what gets built, where the architecture needs to go next, and raising the ceiling for the engineers around you.
About
Customer.io
Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive.
We help teams send smarter, more relevant messages using real-time behavioral data. Under the hood: Go, React, Ember and AI help us ship fast and scale with confidence.
What We Value
Ownership at company scale
You take on the problems nobody has claimed yet — the ones that span squads, have no obvious owner, and would quietly cost us a year if left alone. You either solve them or get leadership aligned to.
Engineers with product taste
You think like a user, not just an engineer. You connect architectural decisions to what customers actually experience, and you can explain that connection to people who don't write Go.
A healthy skepticism for "the way things are done"
You retire practices that have outlived their usefulness, including ones you helped build. Best practices matter — but never more than forward motion.
Force multiplication
Your best quarter isn't measured by what you shipped. It's measured by what the department can now do that it couldn't before.
What You'll Do
Shape the technical direction of our distributed messaging systems in Go — making the high-level architectural calls on mission-critical services where scale, cost, and reliability are all in tension
Take on ambiguous, high-stakes problems that cross squad and function boundaries, and drive them to a decision when the right answer isn't obvious to anyone yet
Build consensus on contested technical questions across teams, and communicate the tradeoffs clearly enough that senior leadership can act on them
Raise the department's bar — set quality and design standards, mentor senior engineers, and turn what you know into frameworks and documentation other teams can use without you in the room
Drive engineering process and tooling improvements that span multiple squads, not just your own
Participate in an on-call rotation as required, supporting the reliability of the systems you build
Interview and calibrate against our career ladder, giving honest, evidence-based assessments of candidates
Use AI agents to make multi-file changes by scoping the work, writing the prompt, and verifying the output
What we're looking for
10+ years building scalable, distributed systems in Go (or similar statically typed languages), including several as the person others turned to on architecture
Depth across multiple systems or domains, not just one — you've been the recognized expert in more than one place
A track record of designing for production reality: you quantify tradeoffs in throughput, cost, and reliability rather than picking a reasonable path and defending it
Experience designing observability and recovery as first-class concerns — metrics, alerting, rollback, backpressure, checkpointing — not logging added afterward
Comfort working in cloud-native environments (AWS, GCP), with relational databases (we use MySQL) and a real understanding of performance tradeoffs
Evidence of making other engineers better: mentorship, technical writing, design review, standards that outlasted your involvement
A bias for action over perfection, and the judgment to know which decisions are worth slowing down for
Compensation & Benefits
We believe in transparency. Starting salary for this role is $200,000 - $240,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. This role also carries a 10% annual bonus target. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
We know our people are what make us great, and we're committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
Application
- We review everyone with care. Tell us why you're interested.
Recruiter Call (30 mins)
- Let's chat about what you're looking for and how we work.
Hiring Manager Interview (60 mins)
- Talk with one of our hiring managers about your working style and a project you've owned end-to-end, plus a short AI-assisted coding exercise.
Architecture Interview (60 mins)
- A collaborative system design conversation focused on scaling challenges, tradeoffs, and failure modes.
Take-Home Assignment
- Complete a short, realistic task similar to what you'd work on here.
Assignment Review Call (60 mins)
- Walk us through your work and discuss tradeoffs, priorities, and how you'd iterate.
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read and want to build software that makes communication better for everyone—apply now.
Location: Italy (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity
Grafana Labs is looking for an
Enterprise Account Executive, Acquisition
based in Italy who will be responsible for prospecting and closing new business across
Italy
. You will identify, nurture and close opportunities with new customers, manage forecasts and track customer data. We're strong proponents of a consultative sales approach - learn about the customer's needs first before talking products. Your expertise will be critical in helping articulate the value of our products, work with the customer during the trial phase and hand off a strong relationship to our Growth team. Ideally, you come from a technical background and have sold technical products before.
What You’ll Be Doing
Meet and exceed individual quarterly and annual sales goals
Outbound prospecting into net-new customers
Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, and negotiations)
Cultivate sales through outbound prospecting and inbound leads
Be able to understand and convey the value of both Grafana Cloud and Grafana Enterprise
Become an expert in managing your sales pipeline in Salesforce
Manage quote creation, order processing, and day-to-day customer requests
What Makes You a Great Fit:
5+ Years of experience in infrastructure technology sales
Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer)
Energetic, upbeat, entrepreneurial, tenacious team player
Adaptable and with demonstrable experience in high velocity technology companies
You will need to be an excellent communicator in all channels (in person, online, in writing) and able to form strong working relationships both in person and virtually
Fluent in English & Italian.
Bonus Points For:
Familiarity with open source technology is a significant advantage
Experience using Salesforce
Experience using Command of the Message and MEDD(P)ICC is ideal
Compensation & Rewards
In Italy, the OTE compensation range for this role is EUR
170,000
- EUR 211,250
.
Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Spain (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity
Grafana Labs is looking for an
Enterprise Account Executive, Acquisition
based in Spain who will be responsible for prospecting and closing new business across the
Middle East, Türkiye and Africa region
. You will identify, nurture and close opportunities with new customers, manage forecasts and track customer data. We're strong proponents of a consultative sales approach - learn about the customer's needs first before talking products. Your expertise will be critical in helping articulate the value of our products, work with the customer during the trial phase and hand off a strong relationship to our Growth team. Ideally, you come from a technical background and have sold technical products before.
What You’ll Be Doing
Meet and exceed individual quarterly and annual sales goals
Outbound prospecting into net-new customers
Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, and negotiations)
Cultivate sales through outbound prospecting and inbound leads
Be able to understand and convey the value of both Grafana Cloud and Grafana Enterprise
Become an expert in managing your sales pipeline in Salesforce
Manage quote creation, order processing, and day-to-day customer requests
What Makes You a Great Fit:
5+ Years of experience in infrastructure technology sales
Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer)
Energetic, upbeat, entrepreneurial, tenacious team player
Adaptable and with demonstrable experience in high velocity technology companies
You will need to be an excellent communicator in all channels (in person, online, in writing) and able to form strong working relationships both in person and virtually
Fluent in English & Arabic
Experience selling to the Middle East region
Bonus Points For:
Familiarity with open source technology is a significant advantage
Experience using Salesforce
Experience using Command of the Message and MEDD(P)ICC is ideal
Compensation & Rewards
In Spain, the OTE compensation range for this role is EUR
170,000 - EUR 211,250
.
Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: United Kingdom (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity
Grafana Labs is looking for a
Regional Sales Director, Enterprise Growth
who will be responsible for leading a team of Enterprise Growth Account Executives across the
UK & Ireland.
As the RSD you will be asked to drive revenue growth, retain and attract new talent, and grow your customer base within your assigned territory. You will be recognised as a sales leader throughout the company – setting the tone and pace for your specified region. We are looking for an entrepreneurial sales leader - someone who thrives in a fast-paced, ever-evolving environment. You’ll spend your time developing and executing sales strategies, mentoring your team, and strategically partnering with groups across the organisation.You will guide your team through a consultative sales approach where you will learn about your prospect’s needs and then dive into the potential fit. Your expertise will be critical in helping articulate the value of our products and building strong relationships between the prospect and the Grafana sales team.
Ideally, you come from a technical background and have sold visualisation, application performance management, or cloud-based tooling before. If you have worked with open-source software before, that’s even better. This is a critical hire for the company and you’ll be working closely with the rest of the GTM leadership team. We are looking for someone who wants to sign up for that challenge and build something great.
What You’ll Be Doing
Develop and mentor your sales team
Develop a pipeline to help over-achieve revenue targets
Direct sales activities by establishing sales territories, quotas, and goals
Build and maintain an annual sales plan (goals) in support of our organisational strategy and objectives
Meet with prospects and strategise with sales representatives to help close deals
Help the team prepare for QBRs and HBRs
Develop long-term, strategic relationships with key contacts within their account base
Strategically partner with Marketing, Solution Engineers, R&D, Customer Support and other functional teams
What Makes You a Great Fit:
Minimum 2 years of leading a successful Enterprise sales team in the UKI
Minimum 8 years of successful direct sales experience
Experience navigating complex sales cycles
Excellent communication (written, oral) and presentation skills (in-person, virtual)
Comfort working closely and building relationships with C-Level executives
Consistent track record in shaping strategic seven-figure deals
MEDDPICC expertise
Experience working with ROI and cost modeling to educate and assist potential buyers
Excellent organisational, prioritisation, and time management skills
Unwavering dedication to integrity and professionalism
Bonus Points For:
Background in technical applications, familiarity with OSS is a big plus
Compensation & Rewards
In the UK, the OTE compensation range for this role is GBP £288,500 - £319,250. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: San Francisco
Workplace: Hybrid
Attio is the CRM for agentic revenue. Designed for the most ambitious go-to-market teams, it gives companies the power to understand every customer, automate at scale, and build their go-to-market motion exactly as they need. We've raised $116M from some of the world's best investors: GV (Google Ventures), Redpoint, Balderton, Point Nine, and 01A.
We hire builders who thrive on complex technical challenges, hold themselves to a high bar, and genuinely care about delighting the people who use what they build. The team here brings sharp judgement, real craft, and the drive to do exceptional work. We're obsessed about the details and energized by the frontier.
If you want to do the best work of your career, this is the right place.
ABOUT THE ROLE
Our Sales team is deeply solution-oriented. We put the customer first, move fast, and think strategically — delivering value throughout the entire journey. We’re not just here to hit numbers. We’re here to help our customers grow, and to shape the next generation of go-to-market.
We’re looking for an Account Executive who’s curious, driven, and laser-focused on delivering value — and wants to help reinvent how millions of people work.
WHAT YOU'LL DO
- Drive new customer acquisition and revenue growth
- Deliver an incredible customer experience while helping inform Attio’s product roadmap based on user feedback
WHAT YOU'LL BRING
- 2+ years of sales closing experience with a technical SaaS product
- Strong critical thinking and an aptitude for helping customers solve ambiguous problems
- Consistent outperformance to sales targets driven by a rigorous sales process
- Experience and interest in team-building and helping others be more successful
- Exceptional written communication
WHAT DOES THE HIRING PROCESS LOOK LIKE?
1. 30-minute introductory phone call with a member of our Talent team
2. 30-minute interview with our hiring manager
3. Mock Demo Exercise
4. Three 30-minute interviews with relevant stakeholders
5. 30-minute closing conversation with a member of our Executive Leadership Team
6. Offer stage
Location: Remote - US
About the Job:
LaunchDarkly is redefining how modern software is built and operated. As AI transforms software development, we believe the future belongs to organizations that can move at AI speed while maintaining control in production. We're looking for a strategic external communications leader to help make that vision impossible to ignore.
As Head of Corporate Marketing, you'll lead the team responsible for translating our company strategy into a cohesive market narrative that influences customers, analysts, media, developers, and industry leaders. You'll own our external communications strategy across public relations, analyst relations, social media, and executive communications while partnering closely with Product Marketing, Content Marketing, Demand Generation, and our executive team to ensure every external touchpoint reinforces the same story.
This role is ideal for someone who thinks beyond communications channels and is energized by shaping markets, influencing industry conversations, and building category leadership.
Responsibilities:
Partner with executive leadership to operationalize LaunchDarkly's corporate narrative.
Increase LaunchDarkly's share of voice and thought leadership across developer and engineering leader audiences technology executives, analysts, and industry influencers.
Ensure consistent messaging across communications, product launches, thought leadership, analyst engagements, and executive visibility.
Build repeatable processes that align communications efforts around a unified strategic story rather than individual functional priorities.
Identify emerging market conversations and flag opportunities for LaunchDarkly engagement..
Lead and develop a team of three spanning Public Relations, Analyst Relations, and Social Media, creating a high-performing organization focused on influence, quality, and business impact.
Manage thought-leadership programs for the CEO, CTO, SVP of Product and other key executives to position LaunchDarkly leaders as trusted authorities on software delivery, AI, and modern engineering.
Identify speaking opportunities, contributed content, media engagements, and strategic platforms that reinforce our market position.
Support analyst relations efforts with Gartner, Forrester, IDC, RedMonk, and other key firms by ensuring consistent, accurate messaging on LaunchDarkly's products and differentiation..
Define and track communications metrics across share of voice, analyst perception, executive visibility, and market influence and surface insights to inform strategy.
Qualifications:
Typically brings 15+ years of experience in corporate communications, product communications, corporate marketing, or related leadership roles within high-growth B2B software companies and 5 years of leadership experience.
Demonstrated success building integrated communications strategies that strengthen market positioning, thought leadership, and executive visibility.
Experience leading and developing high-performing communications organizations across multiple disciplines, including public relations, analyst relations, executive communications, and/or social media.
Strong point of view on how modern B2B technology companies build market influence beyond traditional public relations.
Exceptional storytelling, messaging, and executive communication skills, with the ability to translate complex technical concepts into compelling market narratives.
(Preferred) Background in developer tools, DevOps, cloud infrastructure, AI platforms, or enterprise software serving technical audiences.
(Preferred) Experience supporting category creation, major market repositioning efforts, or new product category launches.
(Preferred) Experience partnering closely with Product Marketing and executive leadership to shape corporate positioning and thought leadership.
Specific Requirements:
20% travel required
Must be authorized to work in US / Canada (no visa sponsorship / relocation)
Bachelor's degree in Marketing, Communications, Business, Journalism, or a related field preferred.
Pay:
Target pay ranges based on Geographic Zones* for Level M4:
Zone 1:
San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle
-
$214,800
- $295,350
**
Zone 2:
Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $193,400
- $265,870
**
Zone 3:
All other US locations - $182,600
- $251,020*
*
All ranges are inclusive of a 15% bonus
LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.
*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at
hr@launchdarkly.com
.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from
@LaunchDarkly
.com email addresses or via LinkedIn from "Verified Recruiter" accounts.
Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: United States
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
Before you apply, we encourage you to explore our culture page https://www.kraken.com/culture to understand what drives us and how we work.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
Enterprise Transformation owns Kraken's internal AI platform. AI tooling is deployed at scale across the org. Tiered spend controls are live, a governed integration gateway is in production, and a system inventory is being built against real regulatory obligations. The next constraint is not access. It's capability. The frontier moves every few weeks, and most of what arrives is a protocol, API, or primitive that someone has to turn into something the rest of the company can safely use.
THE OPPORTUNITY
- Design and build the technical layer of the AI platform, from integration surface to production runbook. Identify capability gaps between what's possible and what the organization can safely use, then close them by evaluating vendors or building internally.
- Own the governed integration gateway as an engineering surface. You'll handle connector onboarding, authentication flows including OAuth and federated identity, reliability, and vendor escalation when things break.
- Build internal tooling that extends the platform. Think agent scaffolding, reusable skills and prompt assets, evaluation harnesses for model changes, provisioning automation, and integrations between AI tooling and your systems of record.
- Configure and operate tiered spend controls across the AI estate. Set caps by role and tier, build alerting rules, manage exception queues, run monthly reconciliation against vendor commitments, and eliminate the current single author risk in cap automation.
- Implement the technical controls behind policy on data handling, retention, and model eligibility. This means identity integration, SSO and SCIM, entitlement by role and tier, and workspace configuration where retention terms differ by model class.
- Work directly with teams to unblock them. Sit with them, understand the workflow, build or configure the thing that enables them to get real leverage from the tools.
- Run technical enablement. Deep dives for tool rollouts, office hours for model releases, and authority over the engineering detail in knowledge base material.
- Administer the enterprise AI estate end to end. Model turn ups, feature enablement, deprecation, provisioning queue, vendor configurations, and seat true ups.
WHAT YOU BRING
- Enterprise SaaS administration at 1,000+ seats, ideally including an AI or LLM platform.
- Demonstrated ability to build and ship working software, not just configure vendor products. Python or a comparable language should be natural to you. Version control, CI, containers, and secrets management are everyday tools.
- Experience integrating against LLM and SaaS APIs with working familiarity of agent and tool use patterns, including MCP or equivalent tool calling architectures.
- Working knowledge of identity and access. Okta or an equivalent IdP, OAuth, SCIM, SSO, and federated machine identity are things you've worked with.
- Operational discipline. You understand intake queues, SLAs, runbooks, escalation hygiene, and the instinct to document a fix the first time you make it.
- Genuine teaching ability. You can explain a technical capability three different ways on the same day to compliance, traders, and backend engineers.
- Clear written communication for technical documentation, runbooks, and policy pages.
- Judgment about what to build. You can tell the difference between a capability the organization actually needs and a demo that will be abandoned in a month.
NICE TO HAVES
- Experience standing up an internal developer or AI platform, including the self service and guardrail layers.
- Exposure to FinOps or software asset management practice.
- Experience with low code or workflow automation platforms.
- Atlassian administration depth in Jira, Confluence, or JSM.
- Familiarity with regulated industry audit and evidence work in financial services.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Poland; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Spain; United Kingdom; Bulgaria
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
Before you apply, we encourage you to explore our culture page https://www.kraken.com/culture to understand what drives us and how we work.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
Enterprise Transformation owns Kraken's internal AI platform. AI tooling is deployed at scale across the org. Tiered spend controls are live, a governed integration gateway is in production, and a system inventory is being built against real regulatory obligations. The next constraint is not access. It's capability. The frontier moves every few weeks, and most of what arrives is a protocol, API, or primitive that someone has to turn into something the rest of the company can safely use.
THE OPPORTUNITY
- Design and build the technical layer of the AI platform, from integration surface to production runbook. Identify capability gaps between what's possible and what the organization can safely use, then close them by evaluating vendors or building internally.
- Own the governed integration gateway as an engineering surface. You'll handle connector onboarding, authentication flows including OAuth and federated identity, reliability, and vendor escalation when things break.
- Build internal tooling that extends the platform. Think agent scaffolding, reusable skills and prompt assets, evaluation harnesses for model changes, provisioning automation, and integrations between AI tooling and your systems of record.
- Configure and operate tiered spend controls across the AI estate. Set caps by role and tier, build alerting rules, manage exception queues, run monthly reconciliation against vendor commitments, and eliminate the current single author risk in cap automation.
- Implement the technical controls behind policy on data handling, retention, and model eligibility. This means identity integration, SSO and SCIM, entitlement by role and tier, and workspace configuration where retention terms differ by model class.
- Work directly with teams to unblock them. Sit with them, understand the workflow, build or configure the thing that enables them to get real leverage from the tools.
- Run technical enablement. Deep dives for tool rollouts, office hours for model releases, and authority over the engineering detail in knowledge base material.
- Administer the enterprise AI estate end to end. Model turn ups, feature enablement, deprecation, provisioning queue, vendor configurations, and seat true ups.
WHAT YOU BRING
- Enterprise SaaS administration at 1,000+ seats, ideally including an AI or LLM platform.
- Demonstrated ability to build and ship working software, not just configure vendor products. Python or a comparable language should be natural to you. Version control, CI, containers, and secrets management are everyday tools.
- Experience integrating against LLM and SaaS APIs with working familiarity of agent and tool use patterns, including MCP or equivalent tool calling architectures.
- Working knowledge of identity and access. Okta or an equivalent IdP, OAuth, SCIM, SSO, and federated machine identity are things you've worked with.
- Operational discipline. You understand intake queues, SLAs, runbooks, escalation hygiene, and the instinct to document a fix the first time you make it.
- Genuine teaching ability. You can explain a technical capability three different ways on the same day to compliance, traders, and backend engineers.
- Clear written communication for technical documentation, runbooks, and policy pages.
- Judgment about what to build. You can tell the difference between a capability the organization actually needs and a demo that will be abandoned in a month.
NICE TO HAVES
- Experience standing up an internal developer or AI platform, including the self service and guardrail layers.
- Exposure to FinOps or software asset management practice.
- Experience with low code or workflow automation platforms.
- Atlassian administration depth in Jira, Confluence, or JSM.
- Familiarity with regulated industry audit and evidence work in financial services.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: United States
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
Before you apply, we encourage you to explore our culture page https://www.kraken.com/culture to understand what drives us and how we work.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
We're looking for a Head of Exchange Infrastructure to own the layer every Kraken product is built on: the matching engine, core infrastructure, third-party custody, the algo engine and the API engine. Kraken grew up as a set of vertically integrated products, each with its own engine and its own APIs. This role consolidates them into a single exchange stack that serves every product and every interface. You will lead a team of four to five product managers, partnered with an engineering manager. It is a senior, independent team, which means you get leverage quickly and you are expected to stay close to the work.
THE OPPORTUNITY
- Own the product vision and roadmap for the exchange layer: matching engine, core infrastructure, third-party custody, algo engine and API engine
- Lead and grow a team of four to five product managers, and set the bar for product craft across the layer
- Lead the consolidation of multiple matching engines into one, starting with US derivatives, then international derivatives, then spot
- Build interface-agnostic, so every product team and every interface can build on the same platform rather than their own
- Define success metrics (p99 latency, throughput, uptime, resiliency) and hold teams accountable to them
- Partner with engineering leaders across exchange and core infrastructure to sequence the migration without disrupting live markets
- Partner with Risk and Credit Infrastructure so a client can hold one account and trade every product against it
- Anticipate industry shifts and shape our platform to stay ahead
- Align cross-functional teams (product, engineering, risk, compliance) around the exchange strategy
WHAT YOU BRING
- Senior product leader with experience in exchange, trading, or high-performance platforms
- Experience managing and developing product managers, on a team senior enough to run without you in the room
- Happy to be a player-coach. This team is independent, so you will own roadmaps and write specs yourself at times, not only review them
- Proven ability to set product vision and translate it into a long-term roadmap
- Strong understanding of matching engine and market data architecture, and the tradeoffs low latency forces
- Experience building platforms for internal customers, with the judgment to tell a platform from a series of bespoke builds
- Excellent communication skills — can influence technical and non-technical stakeholders
- A passion for crypto markets, market structure, and building the next generation of infrastructure
NICE TO HAVES
- Engineering background before moving into product, so you've built or operated high-performance systems yourself and not just specced them
- Experience across both spot and derivatives venues, with the market structure differences that come with each
- Time at a crypto exchange operating at comparable scale, volume and uptime expectations
- Track record building platform roadmaps that interlock with adjacent product orgs rather than running in isolation
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: United Kingdom; Brazil; United Arab Emirates; Ireland; Peru; Sweden; Colombia; Argentina; Romania; Cyprus; Switzerland; Portugal; Lithuania; South Africa; Czech Republic; Canada; Hungary; Mexico; Chile; Poland; Spain; Bulgaria
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
Before you apply, we encourage you to explore our culture page https://www.kraken.com/culture to understand what drives us and how we work.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
We're looking for a Head of Exchange Infrastructure to own the layer every Kraken product is built on: the matching engine, core infrastructure, third-party custody, the algo engine and the API engine. Kraken grew up as a set of vertically integrated products, each with its own engine and its own APIs. This role consolidates them into a single exchange stack that serves every product and every interface. You will lead a team of four to five product managers, partnered with an engineering manager. It is a senior, independent team, which means you get leverage quickly and you are expected to stay close to the work.
THE OPPORTUNITY
- Own the product vision and roadmap for the exchange layer: matching engine, core infrastructure, third-party custody, algo engine and API engine
- Lead and grow a team of four to five product managers, and set the bar for product craft across the layer
- Lead the consolidation of multiple matching engines into one, starting with US derivatives, then international derivatives, then spot
- Build interface-agnostic, so every product team and every interface can build on the same platform rather than their own
- Define success metrics (p99 latency, throughput, uptime, resiliency) and hold teams accountable to them
- Partner with engineering leaders across exchange and core infrastructure to sequence the migration without disrupting live markets
- Partner with Risk and Credit Infrastructure so a client can hold one account and trade every product against it
- Anticipate industry shifts and shape our platform to stay ahead
- Align cross-functional teams (product, engineering, risk, compliance) around the exchange strategy
WHAT YOU BRING
- Senior product leader with experience in exchange, trading, or high-performance platforms
- Experience managing and developing product managers, on a team senior enough to run without you in the room
- Happy to be a player-coach. This team is independent, so you will own roadmaps and write specs yourself at times, not only review them
- Proven ability to set product vision and translate it into a long-term roadmap
- Strong understanding of matching engine and market data architecture, and the tradeoffs low latency forces
- Experience building platforms for internal customers, with the judgment to tell a platform from a series of bespoke builds
- Excellent communication skills — can influence technical and non-technical stakeholders
- A passion for crypto markets, market structure, and building the next generation of infrastructure
NICE TO HAVES
- Engineering background before moving into product, so you've built or operated high-performance systems yourself and not just specced them
- Experience across both spot and derivatives venues, with the market structure differences that come with each
- Time at a crypto exchange operating at comparable scale, volume and uptime expectations
- Track record building platform roadmaps that interlock with adjacent product orgs rather than running in isolation
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $400M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
1Password is a leader in providing secure, user-friendly password management and identity protection solutions, trusted by millions of users worldwide. 1Password has also branched in Extended Access Management to ensure a secure sign-in for every app on every device. At 1Password, we believe in creating a culture that values diversity, innovation, and personal growth, offering a collaborative environment where every team member can thrive.
We all have important information we need to manage, and protecting it should be easy. Over 180,000 businesses and millions of people sign in to 1Password to unlock smart, simple access to everything they care about. Our vision is to create a safer, simpler digital future for everyone, and our culture values simplicity, honesty and a human-centric approach to solving problems. Come help us unlock peace of mind so everyone can stay safer online.
Our Implementations and Onboarding team is responsible for understanding the relationships and desired outcomes established during the sales process, building a launch plan for success, and helping customers get the most out of 1Password's suite of products.
We are customer-obsessed, technically curious, and committed to building deep, trusted partnerships that help organizations succeed securely with 1Password and moving with urgency to solve what matters most. You will operate as a senior people leader, organizational architect, and strategic partner to cross-functional leaders.
This role has expanded scope and influence, with ownership over team strategy, execution standards, capacity planning, and cross functional alignment. You will shape how technical implementation and deployment scales, ensure consistency and quality across teams, and directly influence retention, expansion readiness, and customer trust. This role requires a player-coach mindset with the ability to directly support complex implementations and guide the team through technical challenges.
You will partner closely with senior leaders in Customer Success, Sales, Support, and Product to ensure customers receive cohesive, high impact technical guidance and advocacy. This role blends senior people leadership, technical depth, operational excellence, and strategic thinking.
Adaptability, systems thinking, strong executive presence, and a high bar for talent development will be key to success.
How we’re using AI today
Across GTM, we’re transforming the way we work with AI. We expect every seller, CSM, and team member to become a power user, using it daily to work smarter and move faster. AI is already embedded in how we operate – from real-time coaching that sharpens how we sell and interact with customers, to surfacing insights that help us anticipate needs – creating more time for meaningful customer engagement. If you’re excited to reshape how you think, make decisions, and drive growth with AI, you’ll feel right at home here.
This is a remote opportunity within Canada and the US.
What we're looking for:
- 8+ years of experience in post-sale SaaS roles such as Implementation, Professional Services or Solutions Engineering,
- 4+ years of people management experience, with demonstrated progression to managing managers and/or multiple distinct technical functions
- Proven experience leading both IC technical teams and specialized technical roles (e.g. Professional Services or TAMs)
- Track record of successfully supporting customers across segments in complex, security-focused technical environments
- Experience implementing repeatable service delivery models
- Experience influencing and improving the full customer lifecycle, including sales handoff, onboarding, adoption, renewal, and expansion motions
- Strong familiarity with security, identity, or IT administration domains strongly preferred
- Bonus: Hands-on experience with 1Password or another password manager
Leadership & Team Development
- Demonstrated ability to build, scale, and lead multi-layered, high-performing technical onboarding teams
- Experience leading through organizational change, driving adoption of new roles, processes, and tools
- Experienced in managing managers and senior ICs, including succession planning and leadership development
- Sets and reinforces clear standards for technical excellence, customer engagement quality, and accountability
- Skilled in organizational design, role clarity, and capacity planning across multiple teams
- Comfortable acting as a senior escalation point for complex customer and organizational challenges
Data & Technical Acumen
- Strong technical foundation with the credibility to guide, challenge, and mentor senior technical professionals in program management and implementation
- Understanding of technologies such as SSO, SCIM, directory services (AD, Okta, Azure AD), APIs, CLI tools, and SaaS architectures
- Strategic, data informed decision maker who can identify trends, risks, and opportunities at scale
- Able to translate technical and customer signals into organizational strategy, investment priorities, and roadmap feedback
- Experience defining success metrics and operating rhythms for technical deployment and onboarding teams
- Ability to troubleshoot integrations, API’s or automation workflows
Customer & Cross-Functional Collaboration
- Senior, trusted partner to Customer Success, Sales, Sales Engineering, Technical Account Management, Support, and Product leadership
- Able to align stakeholders across functions and levels, including executive audiences
- Customer centric leader with a strong focus on value realization, long term relationships, and scalable outcomes
- Navigates ambiguity with confidence and drives clarity through influence rather than authority
Communication & Enablement, & Influence
- Excellent written and verbal communication skills, with strong executive presence
- Confident representing the technical post-sale organization in leadership forums
- Able to clearly articulate risks, tradeoffs, and recommendations
- Champions enablement, documentation, and shared learning across teams and functions
What you can expect:
Learn & Build Context
- Develop deep expertise in the 1Password product, customer use cases, and security ecosystem
- Understand how success is measured across Implementation, Solutions Architecture, and Customer Success
- Build strong relationships with senior internal partners and stakeholders
Lead & Develop the Team
- Lead and develop the IC’s and managers
- Establish clear expectations, success metrics, and growth paths across roles
- Drive hiring strategy, onboarding excellence, and long term talent development
- Foster strong team rituals, communication norms, and knowledge-sharing systems
Own Strategy, Execution, & Outcomes
- Define and evolve engagement models, processes, and playbooks
- Ensure consistent, high quality technical engagement across all customer segments
- Align resources, skills, and priorities to customer needs and business goals
- Promote and model a “working out loud” approach to transparency and alignment
Support Customers & Escalations
- Act as a senior escalation point for high impact, high risk, or complex customer situations
- Partner with cross-functional leaders to drive resolution and maintain customer trust
- Ensure learnings from escalations inform process improvements and enablement
Reporting & Visibility
- Provide leadership with clear visibility into customer health, adoption trends, and risks
- Deliver insights and recommendations that influence strategy and investment decisions
- Represent the voice of technical post sale teams in planning and prioritization discussions
- Create a culture of accountability and ownership
USA-based roles only: The annual base salary for this role is between $139,000 USD and $202,000 USD, and is commission-eligible. This role is also immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $131,000 CAD and $190,000 CAD and is commission-eligible. This role is also eligible for immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Canada; United States
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
Docker is looking for a Senior Sales Enablement Program Manager to design and produce the training and enablement content that powers our Go-To-Market (GTM) team. Reporting to the Head of Sales Enablement, you will work cross-functionally with Product Marketing (PMM), Product, Marketing, technical subject matter experts — including our AI Governance (AIG) overlay team — and GTM leaders to identify content needs, build clear requirements, and produce field-ready content — documents, videos, Mindtickle courses, quizzes, and certifications — that fuels GTM execution, effectiveness, and accuracy.
This role takes real technical understanding: you’ll need to get comfortable with how Docker’s product works — including newer, more technical areas like AI Governance — and translate that technical depth into simple, sales-ready value positioning the field can use with confidence. This isn’t a fully technical role, but it does require the curiosity and aptitude to learn technical features well enough to explain them simply.
This is a hands-on, creative role for someone who loves translating complex technical ideas into clear, engaging learning experiences, and who cares just as much about keeping content easy to find as they do about making it great. If you enjoy partnering across teams, building a single source of truth for enablement content, and making sure the field can always find what they need, this role is for you.
RESPONSIBILITIES
Content Needs & Requirements
- Partner with PMM, Product, Marketing, technical subject matter experts, and GTM leaders to identify content needs and translate them into clear requirements.
- Turn input from Sales and cross-functional stakeholders into structured content briefs and production plans.
- Prioritize content requests based on business impact, GTM execution needs, and field urgency.
Content Production
- Write, design, and produce enablement content across formats: documents, playbooks, one-pagers, and decks.
- Build and maintain courses, quizzes, and certifications for onboarding and ongoing training within Mindtickle.
- Develop scripts, storyboards, and recordings for training and demo videos in partnership with subject matter experts.
- Partner with our AI Governance (AIG) overlay team to produce enablement content — feature walkthroughs, FAQs, talk tracks, and battle cards — that translates technical AI Governance capabilities into clear, sales-ready value positioning.
- Build content that reinforces and extends Docker’s Command of the Message sales methodology, ensuring messaging, positioning, and value language stay consistent across all enablement materials.
Cross-Functional Collaboration
- Work closely with PMM, Product, Marketing, and technical subject matter experts to ensure content is accurate, timely, and aligned to launches and positioning.
- Partner with GTM leaders to make sure training collateral supports GTM execution, effectiveness, and accuracy in the field.
- Build a working technical understanding of Docker’s product — including AI Governance and other technical capabilities — directly from teams like AIG, then translate that understanding into content the field can use with confidence.
- Serve as a liaison between Sales and Product, Marketing, and PMM to keep content grounded in what the field actually needs.
Content Governance & Findability
- Own a single source of truth for enablement content, retiring duplicates and outdated material as new content ships.
- Organize and tag content so it’s easy to search and find within Mindtickle and other systems, for both Sales and the broader GTM audience.
- Maintain a consistent voice, structure, and visual standard across all enablement content.
- Use completion data, quiz results, and field feedback to identify what’s working and what needs to be reworked.
QUALIFICATIONS
Required
- 4+ years of experience creating content in a sales enablement, marketing, instructional design, or training role, ideally in SaaS.
- Strong technical aptitude and curiosity — comfortable building a working understanding of Docker’s product and features (including more technical areas like AI Governance) and translating that understanding into simple, sales-ready value positioning. This role does not require deep engineering expertise, but does require the ability to learn technical concepts and explain them simply.
- Strong writing and editing skills, with the ability to turn complex or technical information into clear, engaging content.
- Experience producing video content, from scripting through basic editing.
- Comfort building courses, assessments, or certifications in an LMS (Mindtickle experience a plus).
- Proven ability to manage multiple content projects at once and hit deadlines without sacrificing quality.
- Strong cross-functional collaboration skills — you can work with PMM, Product, Marketing, technical subject matter experts, and GTM leaders, and manage competing priorities.
- Experience organizing content so it’s easy to search, find, and trust as a single source of truth.
- Excellent attention to detail and a strong sense of visual and brand consistency overall.
Strongly Preferred
- Experience creating enablement content for technical, platform, or security/governance-related features (e.g., access controls, compliance, or AI governance).
- Hands-on experience with Mindtickle or a similar sales enablement/LMS platform.
- Experience with video recording/editing tools (e.g., Camtasia, Vidyard, Loom).
- Familiarity with SaaS sales motions and Command of the Message or similar frameworks.
- Experience organizing content libraries or knowledge bases — tagging, taxonomy, and search — in a CMS or LMS.
- Background in graphic design or presentation design.
- Exposure to containerization, DevOps tooling, or developer platforms (Docker experience a significant plus).
WHAT TO EXPECT
We believe in setting people up to win. Here’s what great looks like in this role:
First 30 Days — Learn & Listen
- Ramp on Docker’s products, GTM motion, and existing enablement content library.
- Meet with PMM, Product, Marketing, and GTM leaders to understand current content gaps.
- Get up to speed on Mindtickle and the team’s other content and enablement tools.
First 90 Days — Take Ownership
- Own production of at least one major piece of enablement content, start to finish, in partnership with PMM, Product, or Marketing.
- Ship enablement content for at least one technical feature or launch — potentially in partnership with the AIG overlay team — translating it into clear value positioning.
- Begin organizing the content library so it’s easier to search and find.
First Year — Drive Impact
- Be the go-to owner for enablement content production, trusted by PMM, Product, Marketing, and GTM leaders.
- Maintain a single source of truth for content that’s current, easy to navigate, and consistently used by Sales and the broader GTM audience.
- Use engagement and feedback data to continuously raise the bar on content quality and findability.
Docker does not offer visa sponsorship for this role.
Compensation & Equity
Canada: CA$184,450– CA$263,500 + equity
United States: $133,000 – $190,00 + equity
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
You will serve as a front-line manager for a team of Sales Development Representatives, responsible for outbound prospecting and pipeline generation across Ramp’s SMB segment.
You will lead and evolve the SMB sales development motion by providing 1:1 coaching, onboarding, training, and mentorship; setting team strategy; and partnering closely with Sales, Marketing, Product, and Executive Leadership to drive pipeline and business outcomes.
As a member of the Sales Leadership team, you will play a critical role in developing SDR talent, scaling effective outbound practices, and continuously refining Ramp’s SMB go-to-market motion.
WHAT YOU'LL DO
- Build and scale the SMB SDR function by evolving team operating rhythms, playbooks, coaching standards, and processes for an open-territory outbound motion.
- Set and maintain a high-performing culture by overseeing daily SDR activity, pipeline generation, and quota performance to ensure key performance metrics are met.
- Hire, onboard, and train new SDRs on Ramp’s products, buyer personas, competitive landscape, prospecting strategy, and tools through hands-on methods including role-plays.
- Develop and execute career-growth and leadership plans for direct reports, including daily 1:1 mentorship and coaching on time management, objection handling, prospecting tactics, active listening, and pipeline creation.
- Coach SDRs on effective multichannel outbound prospecting, including account research, relevant messaging, call execution, and using AI tools to improve efficiency and quality.
- Partner with AEs and Sales and Marketing counterparts on pipeline-generation, territory, and prospecting initiatives that support SMB business objectives.
- Report on team performance, pipeline health, and forecasts to senior leadership.
- Improve team output and efficiency over time by identifying opportunities to optimize systems, processes, enablement, and AI-supported workflows.
- Establish and maintain a library of prospecting resources, best practices, and training materials for the SMB SDR team.
- Represent the SMB Sales Development team cross-functionally with leaders across Sales, Marketing, Product, and other departments.
WHAT YOU NEED
- Minimum of 2 years of quota-carrying sales experience as an individual contributor, with a proven, consistent track record exceeding goals
- Minimum of 2 years of experience building and leading sales development teams with a proven track record of exceeding goal
- Prior demonstrated success in fast-paced, results-oriented GTM environments, ideally at SaaS companies, and history of consistently performing above quota in an outbound sales environment
- A passion and excitement for hiring, with a thoughtful approach to team planning and development
- Ability to articulate contractual, technical, and financial value points to customers, including executive leaders
- Proficiency in data analytics tools (ie. Salesforce, Looker, and Excel) and familiarity with email and call automation platforms
- High proficiency with AI tools (Claude, OpenAI, etc.), with the ability to incorporate tooling into prospecting, coaching, team workflows, and process improvement to drive greater SDR productivity
- Ability to leverage data to drive decisions, create systems, and identify process improvements to improve efficiency
- Strong collaboration and influencing skills, demonstrated through excellent communication and presentation skills
NICE-TO-HAVES
- Experience with financial services sales in a full cycle sales role
- Experience at a high-growth startup
- Bachelor's degree from an accredited university
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: United Kingdom
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
Before you apply, we encourage you to explore our culture page https://www.kraken.com/culture to understand what drives us and how we work.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
We are seeking an experienced and driven MLRO to lead the financial crime compliance programmes across Payward Ltd (PWL) and Payward Services Ltd (PSL), two FCA-regulated UK entities within the Kraken Group. This is a senior role with end-to-end responsibility for the effectiveness of the firms’ anti-money laundering (AML), counter-terrorist financing (CTF), and sanctions controls.
You will provide strategic and operational leadership across all aspects of financial crime risk management. This includes maintaining a robust control framework, advising on risk treatment across products and clients, and overseeing the operation and continuous improvement of transaction monitoring and sanctions screening systems.
THE OPPORTUNITY
- Oversight of the AML/CTF and sanctions compliance frameworks across PWL and PSL
- Develop, implement and maintain the firm’s AML/CTF policies, controls and procedures, ensuring that any global policies, controls and procedures meet UK regulatory requirements
- Oversight of transaction monitoring, internal SAR and external SAR/DAML reporting
- Oversight of CDD, EDD, enhanced monitoring and sanctions screening processes for the UK
- Approve all new high risk client relationships and all periodic review outcomes of existing HRCs
- Maintain and regularly update the firms’ business-wide financial crime risk assessments
- Provide expert advice on AML and sanctions compliance across the customer lifecycle, including onboarding, periodic review, and investigations
- Coordinate internal assurance activity and support external audits and regulatory reviews of the financial crime framework
- Deliver training and awareness programmes to ensure staff understand their financial crime responsibilities
- Prepare regular reporting and MI for senior management, risk committees, and the board
- Lead delivery of UK MLRO team monthly review of UK corporate clients
- Produce an annual MLRO report to the Board of Directors that assesses the overall AML/CTF framework and highlights emerging risks and improvements planned
- Review monthly compliance and AML MI in order to identify trends, issues and ensure appropriate mitigation / escalation to the Board where appropriate
- Attend relevant Committee meetings and Board meetings, support Executive decision making, escalate AML program related issues
- Lead on strategic AML framework initiatives/implementations (e.g. Travel Rule)
- Horizon scanning - monitor regulatory developments and ensure timely updates to internal policies and procedures
- Liaise with law enforcement and regulatory authorities as required:
- Regular engagement with FCA supervisory team
- PoC for NCA
- Support LEAs with setting up accounts
WHAT YOU BRING
- Significant experience in AML/CTF and financial crime compliance within a regulated financial services firm
- Deep understanding of the UK Money Laundering Regulations, Proceeds of Crime Act, UK sanctions regime (OFSI), and relevant industry guidance (e.g. JMLSG)
- Proven track record of operating or overseeing transaction monitoring, sanctions screening, and customer due diligence systems
- Skilled in translating complex regulatory requirements into actionable policy and operational controls
- Confident communicator, able to influence senior stakeholders and represent the firm in external engagements
- Proactive, detail-oriented, and resilient — with the ability to lead cross-functional initiatives and manage competing priorities
NICE TO HAVES
- Significant experience in AML/CTF and financial crime compliance within a regulated cryptoasset, e-money, or payments firm
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on Twitter https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Europe; United Kingdom; Spain; Poland; Italy; France
Workplace: remote
Help Us Build The Future of Travel
At Airalo, we're making it easier for people to stay connected wherever they travel. As the world's first eSIM store, we help millions of travelers access affordable mobile data in 200+ countries and regions around the world.
Today, we're a team of 400+ people across 60+ countries, building a product used by travelers every day. We've grown quickly, but we've worked hard to keep what matters: trust, ownership, and the freedom for people to do great work without unnecessary layers or bureaucracy.
We're fully remote by design, genuinely global, and united by a shared mission to make travel simpler for everyone.
Your Next Destination
Location: Remote.
Contract: Full-time, permanent.
Benefits: Learn more about our benefits here in this link - https://airalo-public.notion.site/Benefits-25396a97ffca81fb9bc1f0be479f1be3?pvs=74
Languages: English is our main working language day to day, so you'll need to be comfortable communicating in it both in meetings and async.
As an MVNO Networks Manager at Airalo you will be responsible for establishing and managing the host operator partnerships that allow Airalo to operate its own networks locally. You will own each new market from the first conversation with a host mobile network operator through commercial negotiation, regulatory approval and technical integration to commercial launch, and you will remain its commercial owner once it is live.
You are someone who owns a market from its business case through to its commercial performance in operation. You are equally at ease negotiating terms with an operator's executive team, scoping the integration with their technical team, and running a service management review once the market is operational.
You will work in close coordination with our legal, finance, product, engineering and core network teams, as the local networks you establish need to interoperate with Airalo's existing platform and services.
Responsibilities include but are not limited to:
Represent Airalo as the ideal interface to host mobile network operators on a global level
Identify, approach and secure new host network partnerships across target markets
Assess and recommend full MVNO or light MVNO constructs per market, including the commercial, technical and timeline implications of each
Build the business case for each new market together with Finance, and present it to Airalo's leadership team and to host operator executives
Negotiate terms and conditions of MVNO, wholesale and reseller contracts with host mobile network operators
Support Legal on the regulatory approvals required per market, including entity and licensing, numbering allocation and number portability, and provide information to product management
Work with the Delivery team on the implementation of regulatory obligations such as mobile number portability, lawful interception and emergency calling
Coordinate the technical integration of host mobile networks with Airalo's OSS and BSS platform together with our product, engineering and core network teams
Prepare and run the rollout of new markets, from launch readiness through to first commercial traffic
Hand over each launched market to our NOC and operations teams, and run regular service management reviews with host operators covering network quality, SLA compliance and incident performance
Perform escalations in case of network quality issues and availabilities
Define and perform reconciliation processes between host operator invoices and Airalo's own usage records
Define and run traffic, revenue and cost analytics per market, and report performance against business case
Renegotiate commercial terms with host operators as volumes grow and market conditions change
Develop and maintain a repeatable market entry playbook, and methods to assure unification of conditions and agreements
Must-haves:
5 years minimum relevant experience in the mobile telco industry, in a commercial, wholesale or business development role
Having personally negotiated and closed at least two wholesale or MVNO agreements with host mobile network operators
Proven ability to build a market business case, including subscriber lifecycle assumptions, traffic forecasting, wholesale cost modelling, margin and payback, in close cooperation with Finance
Proven ability to present and defend a business case and its assumptions to a leadership team and to host operator executives
Experience owning commercial performance against forecast after launch, including contract renegotiation as volumes grow
Ideally having served within an MVNO, MVNA or MVNE, or on the operator side selling wholesale to them, with hands on mentality
Working knowledge of full MVNO and light MVNO architectures, including core, HSS/HLR, IMSI ranges, numbering and interconnect, and of the commercial trade-offs between them
Good overview in Telecommunication Network technologies like Mobile Core (PGW, IMS, Voice GW, HSS), OSS & BSS, and eSIM provisioning
Understanding different Mobile Network Generations like 2G, 3G/UMTS, 4G/LTE, 5G NSA and 5G SA and how they influence customer experiences
Ability to lead technical scoping and service management discussions directly with host operators, covering integration scope, launch dependencies, SLA definition and ongoing service reviews
Understanding the regulatory requirements on providing mobile services, including numbering, portability, emergency calling and lawful interception, and familiar with KYC processes for mobile subscriptions
Experience in a fast moving environment such as a startup, scale-up or challenger MVNO, with the ability to run several markets at different stages in parallel
Excellent English skills; in writing, speaking and reading, business fluent
Willingness to travel internationally occasionally to meet host operators
Good-to-have:
Having taken an MVNO from signed agreement through to live commercial traffic and first subscribers
Established working relationships with host mobile network operators and national telecom regulators
Experience selecting, contracting or managing an MVNE platform vendor
Prior ownership of a P&L or a country level budget
Master Studies and/or MBA highly preferred
Additional languages alongside English
Why People Join Us
We started Airalo to make staying connected effortless, wherever you are in the world. Today, millions of travelers rely on our eSIMs, and many of the people building the product were customers first.
Our team spans 60+ countries, united by a shared belief that great work happens when people are trusted to own what they do. There's trust to own what you do, space to focus without constant layers of process, and a clear sense of what you're responsible for from day one.
As Airalo continues to grow, so do the opportunities to learn, take on new challenges, and make a real impact - from anywhere in the world.
Before You Hit Apply
By applying, you acknowledge and agree that, in case of successful application, Airalo may request to run background checks as a condition for entering into an agreement with you. Rest assured that these checks will only occur upon your prior consent and at the end of the selection process, and will be strictly limited to what is allowed under the laws that are applicable to you. All data that you share or that we collect in connection with such checks will be processed in accordance with our Privacy Policy, available here: www.airalo.com/more-info/privacy-policy?srsltid=AfmBOooBT0rXAj1FaNelZ3VfN0wvhwzvAoxdtHnOKSVETpiSjiXVuycy
We sincerely thank all applicants in advance for submitting their interest in this opportunity. Airalo is an equal-opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process.
At Airalo, we believe in roaming-free recruitment. Just as we provide clear connectivity for travelers, we provide clear salary ranges for our candidates. 🌍
This role is remote and open to candidates across our supported locations in Europe. The range below reflects the full salary range for this role across the countries where it's available:
📍 UK: £71,600 – £107,400
📍 Spain €57,200 – €85,800
📍 Italy: €62,000 – €93,000
📍 France: €62,800 – €94,200
📍 Poland: 258,800 – 388,200 PLN
Your Home Destination: 🛫 Local market rates and cost of living vary. Your specific range within this band depends on where you're based, and there's room to discuss what's right for the person and the role. We'll walk through your range together on your first call with our Talent team so we're aligned for takeoff! 🎒✨
Typeform is a form builder helping over 150,000 businesses collect data with forms, surveys, and quizzes. The company is fully remote and hires candidates based in the UK, Ireland, Germany, Portugal, or The Netherlands.
Product Operations is central to how Product and R&D teams work, creating systems and practices to focus on solving the right problems and delivering products. AI is increasingly important, with teams experimenting with tools like Glean and Claude, automations, agents, and AI usage throughout product development.
The role of AI Product Operations Lead involves building and operating internal AI Operations capability for R&D. It requires turning ambiguous opportunities into reliable solutions by identifying high-value AI problems, understanding workflows, designing solutions, building or coordinating delivery, and being accountable for performance after launch.
Responsibilities include:
— Building and improving a backlog of AI opportunities across R&D, prioritizing impactful AI jobs.
— Taking ambiguous problems from discovery to delivery: understanding users and workflows, exploring options, designing systems, implementing, testing, documenting, launching, measuring, and improving.
— Designing simple AI-native solutions fitting naturally into workflows, deciding when prompts, automations, integrations, agents, databases, or custom apps are appropriate.
— Helping R&D get value from enterprise AI tools like Glean and Claude, partnering with IT and InfoSec on access, configuration, connectors, enablement, and support.
— Owning the lifecycle of AI systems including automations, skills, agents, and internal web apps.
— Establishing evaluation, testing, reliability, observability, security, and maintenance practices, improving systems over time.
— Partnering across R&D to uncover needs, unblock delivery, clarify ownership, and involve experts.
— Running and evolving R&D AI governance and enablement practices, providing leaders visibility into work, risks, adoption, and outcomes.
— Participating in broader AI governance efforts as an R&D contributor.
— Working with Finance and partners to improve visibility into AI tool usage, spend, and value to inform investments.
— Exploring and supporting autonomous agents to improve planning, discovery, design, build, evaluation, and management across product development.
Requirements:
— Strong practical experience applying AI to real-world problems, building usable solutions.
— Proven track record taking ambiguous problems from discovery through implementation, testing, adoption, and improvement.
— Excellent systems thinking to understand people, processes, tools, data flows, integrations, permissions, and constraints, making trade-offs.
— Strong user and workflow discovery skills to understand real jobs and simplify solutions.
— Hands-on technical fluency building, modifying, troubleshooting internal workflows, automations, agents, or apps.
— Practical experience with modern development tools like GitHub, repositories, pull requests, application hosting, deployment, logging, and troubleshooting.
— Ability to manage work independently: prioritizing backlog, handling dependencies and risks, documenting decisions, communicating with stakeholders.
— Strong approach to evaluation and reliability, defining "good", testing, collecting feedback, and improving live systems.
— Ability to work effectively across technical and non-technical teams, asking questions, challenging assumptions, seeking expert input, and progressing without close supervision.
— Good judgment on responsible AI, security, access, governance, and knowing when to involve partners.
The role reports to VP of Product Operations and collaborates with Product, Engineering, Design, Research, Data Science, IT, InfoSec, and AI practitioners across Typeform.
Location: New York, NY (HQ); San Francisco, CA; Remote (US)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
We're looking for an experienced HRIS Analyst to join Ramp's People team during an active Workday implementation. Reporting to our Senior HRIS Manager, you'll play a hands-on role in configuration and system support, partnering closely with our implementation partner and cross-functional teams through go-live and hypercare.
This is an opportunity to help strengthen the data integrity, controls, and employee experience that support Ramp as we scale. You'll bring a solutions-focused, collaborative approach and strong systems thinking to a fast-moving, high-growth environment. The ideal candidate is naturally curious, understands how People data flows across systems, and looks for ways to streamline processes as they build them, staying flexible as priorities evolve along the way.
WHAT YOU'LL DO
- Support the configuration, testing, rollout, and ongoing maintenance of Workday modules, including HCM, Benefits, Advanced Compensation, Time Tracking, and Absence
- Partner with key stakeholders across the business to gather requirements, run testing cycles, resolve issues, and ensure cutover readiness
- Run data validation and audits across HRIS and downstream systems, ensuring data integrity, security, and compliance through regular reporting
- Support system releases and enhancements, including testing changes, documenting outcomes, and triaging issues as they arise
- Train and enable team members and system users on existing and new processes and functionality
- Build and maintain SOPs and job aids that make recurring HRIS processes accurate, scalable, and easy for others to support
- Support AI transformation initiatives involving Workday, partnering with People, IT, Finance, and business stakeholders to evaluate and implement AI-driven solutions
WHAT YOU NEED
- 3–5+ years of hands-on Workday experience, including configuration and production support
- Direct experience with one or more Workday modules: HCM, Benefits, Advanced Compensation, Time Tracking, or Absence
- Strong analytical and problem-solving skills, with demonstrated ability to reconcile data, identify root causes, and troubleshoot discrepancies across systems.
- Strong attention to detail and track record of managing employee data with sound judgment, accuracy, and appropriate controls
- Ability to translate business requirements into configuration, testing, and documentation
- Proactive problem-solver who takes initiative to resolve issues with minimal oversight
- Strong communication skills and the ability to partner cross-functionally across People, Finance, IT and business stakeholders
- Comfort working in a fast-paced, evolving environment
NICE-TO-HAVES
- Experience supporting a Workday implementation post-production stabilization
- Familiarity with Workday reporting, integrations, or security concepts
- Exposure to automation tools or AI-assisted workflows
- Background in a high-growth tech or fintech environment, ideally with global scope
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Americas Remote
Зарплата не указана
Italy (Remote)
Зарплата не указана
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