Location: United States
Workplace: Remote
We are looking for a Director of Partner Programs & Operations to work with Partner, Sales and Operations leadership to design, build, and run the partner ecosystem at ClickHouse. The function covers four capabilities: partner programs, partner operations, channel development, and partner enablement.
This is a design and build role before it is a management one. The program, the systems and data underneath it, the onboarding and readiness motions, and the way the ecosystem is measured are yours to design.
Working closely with the VP, Global Partners and Alliances, and reporting to the VP, Revenue Operations, you share accountability for what the partner ecosystem produces and for what it can deliver: partner-sourced and partner-influenced pipeline, and the certified capacity to implement ClickHouse. You own the programs, standards, and measurement behind both.
You will inherit a small team and grow it as the partner business does. The function runs globally, working through the regional field operations teams.
WHAT YOU'LL BE DOING
- Own the partner program definition and the annual refresh: tiering, benefits, requirements, the partner business planning cadence across cloud, ISV, and SI partners, and the MDF budget with the rebate and funding mechanics behind it. Design the program so it pays for the behavior we want.
- Own the operational counterpart relationships at the hyperscalers and our top-tier partners: program compliance, competencies, the funding and credits those programs make available, and the standing reviews that keep us qualified and keep the joint motion moving.
- Own how the partner business is measured. Set what pipeline contribution and certified delivery capacity mean, and own the reporting that shows where that capacity exists and where it is thin. Defend the numbers to sales leadership, Finance, and the partners.
- Design and own the partner systems, process, and data layer everything else runs on: the PRM, the partner data model in Salesforce, deal registration rules and SLAs, conflict resolution with direct sellers, and co-sell submission hygiene and partner-of-record accuracy. You define the requirements and the logic, and the systems team builds and maintains against them.
- Co-own channel development with the Partners team. You own the onboarding and activation framework that carries a partner from signed to productive, and you run it directly for the long tail. The Partners team leads development for strategic partners and works from the same framework.
- Own partner enablement and readiness: certification paths, competency requirements, and the partner-facing curriculum and content library, built with the enablement and learning teams that own the platform and delivery. You own the readiness bar that determines whether an SI can implement ClickHouse well without us in the room.
- Own the partner-of-record and attribution side of marketplace transactions, with the commercial team owning execution.
- Develop the team and build out the capability the partner business needs next. Design how a small function supports a global partner surface, and expect to carry work yourself before it is staffed.
WHAT YOU BRING ALONG
- 10+ years in partner operations, channel operations, alliances, or revenue operations with direct partner scope, including at least five years leading a team.
- A builder's bias. You would rather design a program than administer one, and you have taken one from early to real: you can point to the tiering, economics, and deal registration you designed or rebuilt, and what it produced. You are comfortable making the platform, process, and data model decisions the function needs, and standing up a motion from a thin starting point.
- Direct hyperscaler experience, required. You have worked AWS, GCP, or Azure partner programs from the operational side: co-sell, program tiers and competencies, marketplace mechanics, and funding.
- Experience building SI and services partner capability, not only transacting partners. You know what it takes for a partner to deliver competently on a technical product: certification that means something, real practice investment, and delivery quality you can measure rather than assume.
- Fluency with partner economics. Margin, referral fees, rebates, and MDF, and how each shows up in revenue, in the P&L, and in partner behavior.
- Owner-operator mindset. You treat partner programs and operations as a system you own end-to-end: you build it, you run it, you fix it when it breaks, and you measure it by what it produces, not by activity.
- Systems depth. Strong working knowledge of the Salesforce partner data model and a PRM platform (Impartner, Allbound, Salesforce PRM, or similar), with enough depth to specify what needs to be built rather than describe the problem.
- SQL fluency required. Comfortable building your own analysis on partner performance.
- Exposure to consumption-based or usage-based business models strongly preferred. You understand marketplace transaction mechanics, commit drawdown, and why a marketplace deal is not just a differently-papered direct deal.
- Able to partner with Legal and Finance on partner agreements, margin structure, MDF accrual and payout, and the revenue recognition implications of channel and marketplace transactions.
- Credible with partners externally and with the field internally. You can sit in a hyperscaler partner review and in a regional pipeline call, and be useful in both.
- Excellent written and verbal communication. Comfortable presenting to executives and to senior partner stakeholders.
- Bachelor's degree; advanced degree or equivalent experience preferred.
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new eligible team member who joins our company receives equity.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: United States
Workplace: Remote
We are looking for a Director of Americas Field Operations to own regional strategy and execution for the Americas. You will lead regional planning for the Americas, run the operating cadence with sales and marketing leadership, deploy territory and quota in-region, and own the analysis that tells the region where it stands and what to do about it. When the field hits friction in how we plan, sell, or get paid, you are the person who owns fixing it.
Scope covers the full Americas: North America and Latin America, across our strategic, enterprise, commercial, and public sector businesses. Reporting to the VP, Revenue Operations, you will partner daily with the Americas sales leaders, and closely with the central planning, commercial, systems, data, and enablement teams.
This is a hands-on role. You will inherit a small team and do a great deal of the work yourself, adding capacity selectively as the region grows.
WHAT YOU'LL BE DOING
- Lead annual and last-mile planning for the Americas end-to-end: define geo structure, headcount, territory design and quota allocation, while driving in-region deployment including account assignment, coverage checks, ramp tracking, and mid-year adjustments to ensure the plan lands effectively on the ground.
- Own the Americas operating cadence: forecast roll-ups and calls, pipeline and deal reviews, MBRs and QBRs. Set the standard for what a defensible commit looks like and hold the region to it.
- Partner with Americas sales and marketing leadership on execution to the number across the full funnel: demand and pipeline generation, progression and conversion, close, and expansion. Know where the region stands at every stage, where it is short, and what has to change to land the quarter.
- Own regional performance management and analytics: attainment by team and rep, productivity and pipeline generation, conversion and slippage, and the diagnosis of what is actually driving each. Work with the data and analytics team on the reporting and signal behind it.
- Be the operational owner for the Americas business. When something is broken, stuck, or unclear, whether it is a deal, a comp question, a systems gap, or a number nobody can explain, you own getting it resolved and you stay on it until it is. You pull in the central teams as needed, and the outcome stays yours.
- Carry field signal back to the center. Translate what reps and managers experience into structured input the central teams can build against, and advocate for the region when the case is sound.
- Drive adoption of the GTM system in-region: CRM hygiene, methodology and stage discipline, and the tooling the field is expected to run on. Partner with Enablement so process change actually sticks..
WHAT YOU BRING ALONG
- 10+ years in sales operations, field operations, revenue operations, sales strategy, or GTM finance, including time supporting a multi-segment field organization at scale. Team leadership experience is preferred, and a genuine willingness to be hands-on is required.
- Deep pipeline and forecast discipline. You have stood alongside sales leadership on delivering a regional number, you know the difference between a forecast process and a forecast meeting, and you can point to what you changed to close a gap.
- Fluency with the deployment toolkit: territory design, quota allocation, coverage and capacity modeling, and ramp assumptions. Ability to pressure-test it and defend planning assumptions and how it lands on a specific team.
- Owner-operator mindset. You treat regional operations as a system you own end-to-end: you build it, you run it, you fix it when it breaks, and you measure it by what it produces, not by activity.
- Credible partner and challenger to field leadership. You bring data, a point of view, and the willingness to disagree well. You earn trust by being right, not by being agreeable.
- Comfortable operating in a federated model. You are accountable to the company and embedded with the region, and you hold both well: close enough to the field to have the real picture, and independent enough to say what it shows.
- Strong analytical skills. SQL fluency required. Hands-on familiarity with ClickHouse, Hex, or a comparable modern analytics stack expected, along with comfort building your own analysis rather than filing a request for it.
- Strong working knowledge of Salesforce, and enough systems depth to design a process change and specify what needs to be built, not just describe the problem.
- Exposure to consumption-based or usage-based business models is strongly preferred. You understand that in a consumption business the sale is the beginning of the revenue, not the end of it.
- Experience across more than one Americas motion: strategic, enterprise and commercial, Latin America, or public sector. Familiarity with public sector procurement and partner-led transaction paths is valuable.
- Excellent written and verbal communication. Comfortable presenting to executives and running a room full of sales leaders.
- Bachelor's degree in a quantitative field; advanced degree or equivalent experience preferred.
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new eligible team member who joins our company receives equity.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: India
Who We Are:
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure
for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.
Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.
Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.
Our Team Members:
We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!
We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.
Your Role:
Global Equity Settlement
Own the end-to-end global equity settlement process, partnering with our custodian, counterparties, and internal stakeholders to ensure timely and accurate settlement across multiple international markets.
Ensure transactions are accurately recorded across internal and external systems to facilitate successful settlement.
Monitor daily settlement activity and proactively identify transactions at risk of failing.
Investigate and resolve settlement exceptions, trade discrepancies, and failing transactions.
Review buy-ins, settlement penalties, and aged fails while coordinating remediation efforts with counterparties and our custodian.
Monitor trade matching through SWIFT and settlement platforms, ensuring counterparties affirm and match trades within required market deadlines.
Trade Exception Management
Investigate and resolve trade mismatches, including:
Settlement instruction discrepancies
Quantity and price differences
Allocation issues
Counterparty booking errors
FX and market-specific settlement exceptions
Partner closely with trading, finance, compliance, counterparties, and custodians to drive timely resolution of settlement issues.
Escalate complex settlement discrepancies and operational risks to the Director of Brokerage Operations when appropriate.
Cash & Position Reconciliations
Perform daily reconciliations of securities positions and cash balances across multiple global markets and currencies.
Investigate and resolve cash and stock reconciliation breaks between internal ledgers and external custodians.
Produce reconciliation reports identifying money differences, position discrepancies, and operational exceptions.
Ensure all reconciliation breaks are researched, documented, and resolved within established service levels.
Operational Risk & Regulatory Controls
Ensure operational processes comply with applicable SEC, FINRA, and global market regulations.
Support compliance with SEC Rule 15c3-3 by helping maintain proper possession and control of customer securities.
Identify operational risks and escalate issues that may impact clients, settlement, or regulatory obligations.
Maintain complete and organized operational records supporting audits, examinations, and regulatory reviews.
Assist the Director of Brokerage Operations with Internal Audit requests, regulatory examinations, and remediation efforts.
Reporting & Process Improvement
Produce timely, accurate, and meaningful operational reporting on settlement activity, aged fails, reconciliation breaks, and operational metrics.
Prepare work papers, operational summaries, root cause analyses, and management reporting.
Identify recurring operational issues through trend analysis and recommend improvements that reduce risk and increase efficiency.
Update operational procedures, controls, and documentation as business processes evolve.
Support the implementation of policy frameworks while serving as a resource for operational policy questions.
Automation & Strategic Initiatives
Partner with Engineering and Product teams to automate manual operational workflows and improve settlement processes.
Leverage SQL, Metabase, AI tools (such as Cursor and ChatGPT), and reporting platforms to enhance operational efficiency and analytics.
Participate in cross-functional projects supporting new products, international market expansion, and operational scalability.
Contribute to continuous improvement initiatives that enhance the client experience while reducing operational risk.
Collaboration
Work cross-functionally with Brokerage Operations, Trading, Finance, Compliance, Engineering, and Customer Operations to ensure seamless post-trade processing.
Foster an environment of teamwork, accountability, and continuous learning.
Support department initiatives and perform additional responsibilities as business needs evolve.
Who You Are (Must-Haves):
2+ years of experience supporting brokerage operations with a focus on global equity settlements
Strong understanding of securities settlement lifecycles within a broker-dealer or carrying firm
Experience working with third-party clearing firms and global custodians
Knowledge of U.S. broker-dealer operations and financial industry regulations.
Familiarity with BNY Nexen or similar global custody settlement platforms
Working knowledge of SWIFT settlement messaging (MT54x series), Euroclear, DTCC, and international settlement practices
Experience settling securities across global markets, including Europe and Asia (Hong Kong, South Korea, and other international markets)
Strong expertise performing cash and position reconciliations across multiple currencies and markets
Experience investigating trade mismatches and collaborating directly with counterparties to resolve settlement issues
Ability to analyze operational data, identify trends, and make sound decisions based on available information
Excellent written, verbal, and interpersonal communication skills
Strong organizational skills with exceptional attention to detail
Ability to manage multiple priorities while working independently in a fast-paced environment
Comfortable working remotely while collaborating across distributed teams
Working knowledge of SQL, Metabase, or similar reporting and data analysis tools.
Proficiency with Microsoft Office and Google Workspace
Adaptability to evolving regulatory requirements and business priorities
Possess the Securities Industry Essentials (SIE) Exam and Series 99 license (or higher), or obtain the Series 99 within 180 days of hire
We Value Team Members Who
Stay Curious by continuously learning and seeking opportunities to improve
Have Empathy when collaborating with teammates, clients, and partners
Are Accountable by taking ownership of outcomes and following through on commitments
Who You Might Be (Nice-to-Haves):
Associate's or Bachelor's degree in Business, Finance, Accounting, Economics, or a related discipline
Five or more years of experience in brokerage operations, reconciliation, settlements, accounting, banking, or financial services
Experience with DTCC U.S. equity settlement processing
Knowledge of tokenized securities or digital asset settlement
Experience using AI-powered productivity tools (Cursor, ChatGPT, GitHub Copilot) to automate workflows or enhance data analysis
Experience supporting automation initiatives in partnership with Engineering teams.
Series 7 or additional FINRA licenses
Experience working within a high-growth fintech or electronic brokerage environment
How We Take Care of You:
Competitive Salary & Stock Options
Health Benefits
New Hire Home-Office Setup: One-time USD $500
Monthly Stipend: USD $150 per month via a Brex Card
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Recruitment Privacy Policy
Location: Milwaukee, WI
Electrical Project Manager
Heavy Industrial Electrical | E&I | Midstream Energy | Power Generation | Industrial Infrastructure
Location:
Nationwide
Employment Type:
Full-Time
Travel:
Approximately 50% Travel Required
Deliver Critical Energy & Industrial Infrastructure Projects
America's industrial and energy sectors depend on reliable electrical and instrumentation systems to power operations, maintain production, and support critical infrastructure. From natural gas compressor stations and pipeline facilities to power generation plants, manufacturing facilities, and industrial process operations, Electrical Project Managers play a critical role in delivering the infrastructure that powers our economy.
At Michels Power, you'll lead complex Electrical & Instrumentation (E&I) construction projects while working alongside customers, field leadership, engineers, subcontractors, and project teams to safely deliver high-quality projects that meet schedule, budget, and performance expectations.
About Michels Power, Inc.
Michels Power, Inc. supports America's electrical and communication backbone by delivering comprehensive overhead and underground construction services for
69 kV to 765 kV electric utility systems and fiber networks
. As one of the largest private power utility electrical contractors in the United States, Michels Power combines experienced project leadership, highly skilled field resources, and one of the industry's premier equipment fleets to successfully execute complex power delivery projects across North America.
Our teams design, build, and maintain critical infrastructure including
transmission lines, distribution systems, electrical substations, renewable energy facilities, battery energy storage systems (BESS), communication systems, structure foundations, heavy civil infrastructure, and horizontal directional drilling (HDD) projects
. We provide comprehensive project oversight from planning and scheduling through procurement, construction, quality assurance, commissioning, and project closeout.
Leveraging engineering, procurement, and construction (
EPC
) delivery capabilities, Michels Power partners with utilities, developers, cooperatives, municipalities, and industrial customers to safely execute some of the most complex power infrastructure projects in the industry. Michels Power is proud to be a member of the
Michels Family of Companies
, one of North America's largest and most diversified energy and infrastructure contractors.
Position Overview
As an
Electrical Project Manager
, you will lead the planning, coordination, and execution of heavy industrial electrical and instrumentation (E&I) construction projects from project startup through commissioning and closeout. You will be responsible for project safety, financial performance, contract administration, procurement, scheduling, customer relationships, subcontractor management, and overall project execution.
This position supports projects involving industrial electrical systems, instrumentation and controls systems, power generation facilities, Midstream energy infrastructure, compressor stations, pipeline facilities, manufacturing plants, processing facilities, and other critical industrial infrastructure throughout North America.
Success requires strong leadership, communication skills, business acumen, and the ability to safely deliver projects while meeting customer expectations, schedule commitments, and financial objectives.
Key Responsibilities
Lead all phases of project execution from project award through commissioning, startup, turnover, and closeout.
Manage project budgets, forecasts, schedules, procurement activities, contracts, change orders, and financial performance.
Develop project execution strategies that support safety, quality, schedule, and profitability objectives.
Serve as the primary customer-facing representative throughout project execution.
Coordinate activities among customers, engineering teams, field operations, subcontractors, suppliers, and project stakeholders.
Identify project risks, constructability challenges, schedule impacts, and operational issues while developing effective solutions.
Ensure compliance with customer specifications, contract requirements, safety standards, and company policies.
Promote and maintain a culture of safety, accountability, teamwork, and operational excellence.
What You'll Do
Manage industrial electrical and E&I construction projects throughout the project lifecycle.
Support projects involving:
Industrial electrical and inside wiring systems
Medium-voltage and low-voltage power distribution
Switchgear installations
Transformer installations
Motor Control Centers (MCCs)
Instrumentation and control systems
PLC and SCADA integration
Industrial automation systems
Process control systems
Field instrumentation installations
Compressor station E&I systems
Pipeline facility electrical and instrumentation infrastructure
Power generation facilities
Manufacturing and process facilities
Commissioning, startup, loop checks, energization, and turnover activities
Develop and maintain project schedules, budgets, forecasts, staffing plans, procurement strategies, and execution plans.
Monitor project costs, productivity, resource utilization, procurement activities, and financial performance.
Manage subcontractors and suppliers to ensure contractual obligations, quality standards, safety requirements, and schedule commitments are achieved.
Lead customer meetings, forecasting reviews, project updates, and operational planning discussions.
Review contracts, drawings, specifications, estimates, and technical documentation.
Coordinate closely with Construction Managers, Superintendents, Project Engineers, Estimators, and executive leadership teams.
Support project commissioning, startup, owner training, turnover, and closeout activities.
Why Michels Power, Inc.?
We are a recognized leader in industrial electrical, power generation, Midstream energy, pipeline facility, and power infrastructure construction.
We support some of North America's most complex industrial and energy infrastructure projects.
We are family owned and operated.
We invest an average of
$5,000 per employee per year
in training and career development.
We perform meaningful work that powers communities, industries, and economic growth.
We believe everyone is responsible for promoting safety, regardless of job title.
We are part of the Michels Family of Companies, one of North America's largest and most diversified energy and infrastructure contractors.
We offer significant opportunities for advancement into Senior Project Management, Operations, and Executive Leadership roles.
Comprehensive Benefits Package
Health Insurance
Dental Insurance
Life Insurance
Flexible Spending Accounts (FSA)
Health Savings Account (HSA)
Short-Term Disability Insurance
Long-Term Disability Insurance
401(k) Retirement Plan
Legal Plan
Identity Theft Protection and Monitoring Plan
Benefits may vary based on position and location.
Why You?
You like to surround yourself with dedicated, value-driven people.
You relish new challenges and evolving technology.
You cringe when you hear: “Because that's the way we've always done it.”
You like to know your efforts are noticed and appreciated.
You want to make your own decisions, but know support is always available.
You enjoy solving technical, operational, and commercial challenges.
You enjoy building strong customer relationships and leading successful teams.
You want to work to make a difference.
What It Takes
Bachelor's degree in Construction Management, Engineering, Electrical Engineering, Project Management, Business, or a related discipline and
5+ years of project management experience
, or an equivalent combination of education and experience.
Experience managing industrial electrical and instrumentation (
E&I
) construction projects.
Strong understanding of industrial electrical systems, instrumentation systems, process controls, automation systems, commissioning, and startup activities.
Experience supporting projects involving:
Medium-voltage power systems
Low-voltage power systems
Switchgear
Transformers
MCCs
PLC systems
SCADA systems
Instrumentation and controls
Industrial process equipment
Electrical distribution systems
Experience supporting compressor stations, pipeline facilities, Midstream infrastructure, power generation facilities, industrial process plants, manufacturing facilities, or similar industrial environments.
Strong understanding of project scheduling, forecasting, budgeting, cash flow management, procurement, subcontract management, risk management, and contract administration.
Demonstrated success leading customer-facing projects while balancing safety, quality, schedule, and financial objectives.
Experience managing subcontractors, suppliers, vendors, and multidisciplinary project teams.
Proficiency with Microsoft Office Suite.
Experience with Primavera P6, Microsoft Project, Procore, Autodesk Construction Cloud, or similar project management platforms is preferred.
Strong leadership, communication, financial, organizational, negotiation, and problem-solving skills.
Valid driver's license with an acceptable driving record.
Ability to travel approximately
50%
and support project assignments throughout North America as required.
Join a company that powers progress. Be a part of Michels Power, Inc.—where you don't just build projects, you build a career.
#LI-AS1
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
About Openbase:
Openbase.ai is an AI gateway that helps developers and businesses access multiple AI models through one API, simplifying model access, routing, and usage management to enable teams to focus on building AI products. The MVP is ready.
The opportunity:
Work directly with the founder to grow Openbase into a business with repeatable customer acquisition, strong retention, and disciplined operations. Own commercial execution including finding first customers, testing acquisition channels, improving onboarding, building partnerships, and organizing people and systems to grow. Aim to reach 10,000 users with clear milestones for activated developers, retained customers, paying accounts, and profitable usage.
What you will own:
1. Go-to-market and customer acquisition:
— Identify strongest initial customer segments (AI startups, independent developers, agencies, software teams).
— Develop positioning and explain why developers should choose Openbase.
— Launch and improve acquisition via X, SEO, AI search engines, developer communities, partnerships, targeted outbound.
— Test paid campaigns with budgets, conversion tracking, criteria for scaling or stopping.
— Build growth roadmap with weekly experiments and monthly acquisition targets.
2. Developer activation and retention:
— Own journey from website visit to signup, first API request, first payment, ongoing usage.
— Collaborate with engineering to remove onboarding friction, improve documentation, quickstarts, integration examples.
— Engage directly with developers to understand usage and retention.
— Establish onboarding communications, customer support, reactivation campaigns.
— Turn successful implementations into case studies and referrals.
3. Sales and partnerships:
— Personally source and close early customers.
— Build qualified pipeline of startups and businesses with recurring AI usage.
— Develop distribution partnerships with developer tools, AI communities, accelerators, complementary platforms.
— Coordinate technical evaluations and customer requirements with engineering.
— Build repeatable sales process as demand grows.
4. Business execution and team management:
— Translate company goals into weekly priorities, accountable owners, delivery dates.
— Recruit and manage freelancers, agencies, future hires across growth, content, developer relations, customer success.
— Own marketing budget allocation and evaluate spending against results.
— Coordinate customer needs with product and engineering priorities.
— Implement workflows and automation to reduce manual work.
5. Metrics and commercial performance:
— Maintain dashboard covering acquisition, activation, retention, paying customers, API usage.
— Track customer acquisition cost, conversion rates, retention by channel.
— Separate customer spending from provider costs and Openbase’s retained revenue and gross profit.
— Monitor promotional credits and infrastructure costs to keep growth economically sound.
— Provide founder with weekly view of results, blockers, decisions needed.
What we are looking for:
— Experience leading growth and commercial execution at early-stage SaaS, API, developer-tools, or AI infrastructure company.
— Evidence of acquiring users from early starting point with specific numbers and personal contribution.
— Understanding of developer audiences and technical product adoption.
— Ability to understand API integration, follow documentation, discuss onboarding with engineers.
— Hands-on ability to run experiments, analyze funnels, conduct customer calls, manage delivery.
— Experience managing budgets and external specialists.
— Strong written English, sound judgment, comfort working directly with founder.
— Experience with usage-based pricing, developer relations, technical SEO, AI model platforms is relevant.
Why join:
— Direct ownership of Openbase’s launch and growth.
— Close collaboration with founder and engineering team.
— Opportunity to build commercial function from earliest stage.
— Scope to take on broader company leadership as business grows.
How to apply:
Send CV or LinkedIn profile with brief answers to questions about past product growth, acquisition channels, approach to first 1,000 activated developers, personal execution vs specialists, location, availability, compensation expectations, and example of growth experiment or operating system built.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Senior People Technology Analyst - Talent Acquisition
About the job
This position is needed to gather requirements, design solutions, test functionalities, and provide configuration support across the recruit-to-hire employee lifecycle.The successful candidate will partner closely with Talent Acquisition (TA), People Technology, and business stakeholders to design and optimize technology solutions anchored around Greenhouse. While Greenhouse serves as the primary system of record for global hiring, the role will also oversee connected tools within the recruit-to-hire lifecycle, including Workday, Eightfold, HackerRank, LinkedIn, HireRight, and specialized candidate fraud and sourcing platforms.
Responsibilities
In this role, you’ll:
Participate in requirements gathering sessions with TA and HR stakeholders to understand business processes and translate them into technical specifications.
Lead follow-up requirements gathering clarification and demos to stakeholders to ensure recruit-to-hire business outcomes are being achieved.
Analyze existing talent acquisition systems and workflows to identify areas for improvement, optimization, and fraud prevention.
Work closely with vendors and internal teams to configure, design, and implement solutions across TA platforms including Workday, Eightfold, Greenhouse, LinkedIn, HireRight, and HackerRank.
Develop detailed functional design documents and use cases tailored to candidate sourcing, screening, and onboarding.
Define test strategies, author comprehensive UAT (User Acceptance Testing) scripts, coordinate testing cycles with recruiters, and hands-on log/triage defects.
Manage and execute testing activities including system, integration, and user acceptance testing (UAT) to ensure quality delivery across the hiring tech stack.
Provide post-implementation support, troubleshooting, and continuous improvement recommendations for all TA applications.
Serve as the liaison between TA business units and People Technology Product Managers or Owners, ensuring that technology solutions meet complex hiring needs.
Maintain up-to-date knowledge of recruitment technologies, sourcing tools, and industry best practices to inform system enhancements.
Create user guides, release notes, and documentation for new features, facilitating training and knowledge transfer sessions for TA users and administrators as needed.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Bachelor’s degree in Information Systems, Business Administration, Human Resources, or related field; Master’s preferred.
5+ years of experience in HR technology/business systems analysis with a heavy focus on Talent Acquisition applications.
Proven expertise and experience supporting core recruitment systems such as Eightfold, Greenhouse, Workday, HackerRank, LinkedIn, HireRight, and candidate fraud platforms.
Strong expertise in the software development lifecycle (SDLC), including standard business analysis methodologies, requirements gathering, data modeling, process mapping, UAT execution, and documentation.
Experience working with internal and external audit teams and understanding of SOX controls to support recurring audit requests and walkthroughs.
Experience with configuration, testing, and implementation of HR technology systems.
Excellent communication skills, capable of interfacing effectively with both technical and non-technical TA stakeholders.
Ability to manage multiple projects and priorities in a fast-paced environment.
Deep knowledge of HR processes strictly related to recruitment, candidate lifecycle management, sourcing strategies, and pre-hire compliance.
Desired:
5+ years of experience in HR technology/business systems analysis with a heavy focus on Talent Acquisition applications.
Experience working in an Agile/Scrum environment using tools like Jira or Confluence, and ServiceNow.
Experience with data analytics and reporting tools specifically related to talent acquisition systems.
Location
This role will be remote and based in the East Coast, USA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $116,960 - $146,200.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $123,760 - $154,700.
Based in the San Francisco Bay area, California: $137,520 - $171,900.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Application deadline information
Applications for this role are intended to be accepted until 01/01/2027, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Tbilisi, Georgia
Workplace: remote
We’re looking for an experienced Director of Supply Operations to lead the operational direction of Smart Supply, AI Digital’s deal management and supply curation platform. Smart Supply operates as a curation layer between programmatic supply and an advertiser’s DSP, helping improve supply quality, transparency, performance, and monetization. This is a senior leadership role for someone who combines deep programmatic and supply-side expertise with strong commercial judgment, technical understanding, and hands-on operational leadership.
Responsibilities
Own the day-to-day operational performance of Smart Supply, excluding direct sales.
Lead and develop the AdOps team, including responsibility for technical implementation.
Drive supply monetization, curation, supply and vendor optimization, margin improvement, and revenue growth.
Oversee the monetization-related Client Services / Account Management function.
Develop and execute structured testing approaches for new technologies, traffic sources, and monetization opportunities.
Review and validate test results, and guide the team in identifying additional optimization and monetization opportunities.
Clearly communicate what has been tested, what works, what does not work, and why.
Provide executive leadership with clear conclusions, recommendations, and an understanding of the limitations of different approaches.
Partner closely with Sales to understand market and client needs and adapt operations accordingly.
Collaborate with Product on product direction, testing, operational feedback, and future development.
Collaborate with Engineering on technical feasibility and implementation.
Build scalable workflows, introduce automation, and improve operational efficiency.
Lead hiring, team development, performance management, and organizational changes.
Significant leadership experience in programmatic advertising, AdTech, or a closely related programmatic technology environment.
Strong working knowledge of the programmatic advertising ecosystem and supply-side operations, including SSPs, bid requests, curation, monetization, vendor optimization, testing, and traffic-source evaluation.
Strong technical understanding of programmatic operations, with the ability to review and validate technical and operational testing results.
Proven experience leading teams of 20+ people, including hiring, team development, performance management, and handling terminations when necessary.
Proven ability to lead complex operational and technical initiatives from concept through implementation.
Experience improving revenue performance, margins, operational efficiency, or supply quality.
Strong business judgment and the ability to balance technical, operational, commercial, product, and client considerations.
Ability to communicate complex findings clearly and directly to C-level stakeholders.
Experience working with the US programmatic advertising market is strongly preferred.
Fluent English with excellent written and verbal communication skills.
What You Get
USD compensation
that values your expertise.
Work from anywhere
: fully remote to suit your lifestyle.
31 days of paid time off
: 21 days of annual leave + 10 days of sick leave, because your health and work-life balance matter.
Growth-focused environment
: access to learning resources and clear pathways for growth.
Fun team events:
virtual cooking classes, yoga sessions, team quizzes and more
A culture of trust:
we cut the red tape — results over rules always. Open talk, ownership, and getting things done together.
Hiring Flow
Screening Interview (45 minutes):
initial conversation with a recruiter.
Technical Interview (up to 60 minutes):
A deep dive into your functional expertise, problem-solving approach, and practical skills relevant to the role.
Final Interview (Up to 60 minutes):
Meet with the Team Lead for an in-depth discussion of your experience and skills.
Interview with Co-Founder (30 minutes):
A high-level conversation to explore your professional values, motivation, and how your vision aligns with the company’s mission and long-term goals.
Offer:
if successful, you’ll receive an offer to join our team.
Location & Eligibility
This role is open to applicants from EMEA (selected countries).
Please note that we’re unable to consider applications from outside these locations.
Thanks for your understanding!
Workplace: none
We are looking for a modern, highly proactive
enterprise freight sales leader
to build our direct-shipper contract pipeline from the ground up.
This is not a traditional freight sales role focused on maintaining an existing book of business. Your mission is to
get Spotter's 600-truck fleet in front of high-volume enterprise shippers and into their RFPs, mini-bids, pilots, and contract freight programs.
You will identify high-value shippers, reach transportation procurement and logistics decision-makers, navigate carrier onboarding and qualification processes, and turn those relationships into real freight opportunities.
Initial Market Focus
This role will initially focus on
local work around Joliet, IL and long-haul freight originating from the Joliet area.
What You'll Own
Identify and map enterprise shippers with meaningful freight volume in the Joliet market.
Build relationships with transportation procurement, logistics, and supply chain decision-makers.
Identify upcoming
RFPs, mini-bids, pilots, and contract truckload opportunities
.
Get Spotter through shipper and enterprise-broker
carrier onboarding and qualification processes
.
Position our 600-truck asset base for high-volume freight opportunities.
Build a qualified pipeline with clear next steps, stakeholders, timelines, and freight volume.
Work with operations and pricing to turn opportunities into actionable lanes and awards.
Develop direct-shipper relationships that can grow into recurring contract freight.
30-Day Trial Targets
This position begins with a
30-day trial period
with clear, measurable expectations.
By Day 30:
40
Joliet-area enterprise shippers fully mapped
10
conversations with transportation procurement / logistics decision-makers
6
qualified direct-shipper opportunities with a concrete next step
3
new vendor onboarding / provider qualification processes initiated
3
shippers agreeing to include Spotter in an upcoming RFP, mini-bid, or pilot
2
live direct-shipper RFP / mini-bid / pilot opportunities received
200+ lanes
of actual Joliet-origin/local freight opportunities Spotter can price
1
pilot or lane award
$10M+
annualized direct-shipper freight represented by accessible Joliet-area opportunities
These are
outcome-based targets
, not activity quotas. Success in this role is measured by creating real enterprise freight opportunities and moving them toward bids, pilots, and awarded lanes.
What We're Looking For
Experience in
enterprise freight sales, transportation procurement, contract truckload, brokerage, 3PL, or strategic accounts
Strong understanding of how enterprise transportation procurement works
Proven ability to reach senior logistics and procurement decision-makers
Experience with shipper RFPs, mini-bids, carrier onboarding, or contract freight
Ability to build a pipeline from scratch rather than rely on an inherited book of business
Strong commercial judgment and ability to qualify opportunities based on actual freight volume and fit
Comfortable working with data, transportation technology, CRM systems, and digital freight platforms
Highly proactive, self-directed, and comfortable being measured by outcomes
Why Spotter
Spotter operates a
600-truck asset base
, giving you the capacity and operational foundation to pursue meaningful enterprise freight opportunities.
Your role is to connect that capacity with the right shippers, procurement teams, and contract freight programs — and turn those opportunities into
lanes, pilots, and long-term strategic accounts.
Location: London
Workplace: Hybrid
Why loveholidays?
We’re on a mission to open the world to everyone, giving our customers unlimited choice, unmatched ease and unmissable value for their next getaway.
Our trailblaze together culture is what drives our success, powered by our people and the way they work. Using progressive technology, we drive cutting-edge innovation and improve how our customers discover, book and experience their holidays. You’ll have the opportunity to accelerate your growth through meaningful challenges, new experiences and the freedom to shape your own path. You’ll create impact for our future by taking ownership, contributing to shared goals and helping shape what comes next, all as part of our enhanced international community of talented, collaborative and passionate teams.
The difference you’ll make:
You’ll sit in the Finance team, reporting to the Assistant Treasurer. You’ll work closely with Commercial Finance, FP&A, Reporting, and Finance Ops. Our Finance team plays a crucial role in driving the success of the business by managing budgets and liquidity, forecasting performance, and providing strategic insights. We ensure financial stability and support our business partners in decision-making.
Finance sits within our Enablement function, providing the expertise, structure and challenge that help loveholidays operate at its best. Through clear frameworks, trusted partnerships and practical guidance, we support better decisions, manage risk and create strong foundations for sustainable growth.
Your day-to-day:
- Financial Planning & Commercial Strategy: Own key components of the annual budget and forecasting cycles, leveraging Anaplan to build robust models. Partner with wider business stakeholders to drive strategic insights, identify variance drivers for working capital, and provide data-driven recommendations that influence decision-making.
- Cash & Liquidity Management: Manage daily cash operations, including liquidity monitoring, and investment activities to maximise returns and reduce idle cash. Drive the end-to-end process for the 13-week cash flow forecast - from gathering inputs and analysing variances to refining assumptions, ensuring high-confidence projections for senior management.
- Risk Exposure: Actively manage financial risk in the business, including FX, counterparty, and interest rates.
- Process Innovation & Automation: Champion continuous improvement by identifying manual tasks across Finance and Treasury. Drive automation projects — to streamline processes, improve data integrity, and create scalable workflows, while training our shared service centre to take on operational day to day responsibilities.
- Cross-Functional Collaboration: Serve as a bridge between your team and the wider Finance team, ensuring seamless communication and supporting ad-hoc financial projects that align with company-wide business and growth goals.
Your skillset:
- Qualified Accountant (minimum 2+ years post qual)
- You have: a background in commercial finance with interest in developing Treasury exposure, or a background in Treasury and interest in wider commercial finance
- Strong analytical and problem-solving skills
- Proven experience using AI to accelerate delivery and improve efficiency
- Excellent communication and interpersonal skills
- Proficient in financial modelling, budgeting and forecasting
- Excellent stakeholder management experience
- Organised, task focused and will go the extra mile to get things done
The interview journey:
1. Intro with a member of the Talent Acquisition team - 30 mins
2. 1st Stage with Assistant Treasurer - 45mins
3. 2nd Stage with Head of Treasury and a member of Finance Leadership Team - with case study and presentation - 1 hour
4. 3rd Stage with VP of Commercial Finance / VP of Group Finance - 30 mins
Perks of joining us:
- Company pension contributions at 5%
- Individualised training budget for you to learn on the job and level yourself up
- Discounted holidays for you, your family and friends
- 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum
- Ability to buy and sell annual leave
- Access to our electric vehicle salary sacrifice scheme
- Cycle to work scheme, season ticket loan and eye care vouchers
Our commitment to inclusion:
At loveholidays, we focus on creating an inclusive environment where everyone can contribute, grow and succeed. We value the different perspectives, experiences and ideas each person brings, because they help us work better together, challenge our thinking and make stronger decisions.
As we continue to grow and evolve, we want everyone to feel supported and able to do their best work. We’re also committed to making our hiring process accessible, so please let our Talent Acquisition team know if you need any adjustments at any stage.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
We're looking for a
Regional Sales Director, Growth
who will be responsible for leading a team of Commercial Account Executives. As the RSD you will be asked to drive revenue growth, retain and attract new talent, and grow your customer base within your assigned territory. You will be recognized as a sales leader throughout the company – setting the tone and pace for your specified region. We are looking for an entrepreneurial sales leader - someone who thrives in a fast-paced, ever-evolving environment. You’ll spend your time developing and executing sales strategies, mentoring your team, and strategically partnering with groups across the organization.
You will guide your team through a consultative sales approach where you will learn about your prospect’s needs and then dive into the potential fit. Your expertise will be critical in helping articulate the value of our products and building strong relationships between the prospect and the Grafana sales team. Ideally, you come from a technical background and have sold visualization, application performance management, or cloud-based tooling before. If you have worked with open-source software before, that’s even better. This is a critical hire for the company and you’ll be working closely with the rest of the GTM leadership team. We are looking for someone who wants to sign up for that challenge and build something great.
What You’ll Be Doing:
Develop and mentor your sales team
Develop a pipeline to help over-achieve revenue targets
Direct sales activities by establishing sales territories, quotas, and goals
Build and maintain an annual sales plan (goals) in support of our organizational strategy and objectives
Meet with prospects and strategize with sales representatives to help close deals
Help the team prepare for QBRs and HBRs
Develop long-term, strategic relationships with key contacts within their account base
Strategically partner with Marketing, Solution Engineers, R&D, Customer Support and other functional teams
What Makes You a Great Fit:
Minimum 3 years of leading successful sales teams
Minimum 8 years of successful direct sales experience
Experience navigating complex sales cycles that can last 2-6 months
Excellent communication (written, oral) and presentation skills (in-person, virtual)
Comfort working closely and building relationships with C-Level executives
Consistent track record in shaping strategic seven-figure deals
MEDDPICC expertise
Experience working with ROI and cost modeling to educate and assist potential buyers
Excellent organizational, prioritization, and time management skills
Unwavering dedication to integrity and professionalism
Bonus Points For:
Background in technical applications, familiarity with OSS is a big plus
Compensation & Rewards:
In the USA, the OTE (On-Target Earnings)/Base compensation range for this role is $310,000-$360,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Distributed
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: Beijing, China
About the Role
At Cloudflare, we are on a mission to help build a better Internet. As the architectural complexity of enterprise solutions scales, we are evolving how we partner with our customers. The Customer Engineer (CE) represents the core driver of our technical go-to-market strategy: a trusted advisor who owns the technical relationship from the initial discovery phase through to long-term adoption and ongoing account expansion.
Sitting within the GTM organization and reporting to the Regional Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, utilizing AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical discovery, build bespoke architectures, and deliver compelling product demonstrations and Proof of Concepts (PoCs) across Cloudflare’s portfolio (Security, Networking, Zero Trust and Developer Platforms).
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion.
Strategic Alignment:
Own the long-term technical relationship across the entire customer lifecycle, ensuring continuous alignment between the customer’s evolving business goals and our product roadmap.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. You will be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
AI Orchestration & Workflow Automation:
Act as an "AI-Augmented" engineer. Leverage AI agents and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, and basic telemetry monitoring, reclaiming your time for strategic customer advisory.
Minimum Qualifications
Experience:
Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Sales Engineering, or as a Forward Deployed Engineer.
Technical Acumen:
Broad technical expertise spanning web security, networking (routing, DNS, DDoS mitigation), cloud infrastructure, and enterprise architecture.
Commercial Mindset:
Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication:
Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Strongly Preferred Qualifications (The "Good-to-Haves")
Cloudflare Developer Stack Experience:
Hands-on experience building, deploying, or architecting solutions using Cloudflare's developer platform and AI ecosystem, specifically Workers AI and AI Gateway.
Applied AI Knowledge:
Experience with prompt engineering, Large Language Model (LLM) orchestration, or Retrieval-Augmented Generation (RAG) architectures.
Coding/Scripting:
Proficiency in Python, JavaScript, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Compensation
This role features a competitive base salary and a variable commission structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Remote Canada
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
The InfoSec team protects Affirm’s systems and data from evolving threats. We manage security risk, monitor vulnerabilities, and enforce protective controls across the company. The team leads incident response, compliance, identity and access management, and employee training. Our goal is to ensure that security is built into every system and decision at Affirm. We maintain a secure, trustworthy environment so the business can operate and grow with confidence.
In this role, you'll build and run Affirm's end-to-end security review process for enterprise AI/LLM systems evaluating architecture, prioritizing AI-specific risks, and designing the controls and guardrails that let Affirm adopt AI safely, partnering across Security, Legal, Privacy, Compliance, IT, and Engineering to make it scalable and repeatable.
What you’ll do
You will lead and continuously improve Affirm's enterprise AI security review process evaluating the architecture, data flows, permissions, and design of internal AI tools, agentic/MCP-based systems, and AI features — and embed security requirements into the design phase.
You will threat model AI/LLM-based systems and their data flows for risks such as prompt injection, insecure output handling, excessive agency, tool-permission abuse, data poisoning, and sensitive-data exposure, and drive remediation.
You will review source code, system prompts, agent configurations, and tool/permission manifests (e.g., MCP definitions), and help tool owners build security-focused test cases and red-team/eval scenarios to verify requirements before launch.
You will design and build security guardrails and tooling for AI systems permission boundaries, authn/authz for agentic tools and MCP servers, data-handling controls, logging/monitoring, and policy-as-code (Python, IaC) — to enforce and automate AI security.
You will evaluate the AI capabilities of third-party SaaS vendors (e.g., Notion, Slack, Google Workspace) as part of vendor and SaaS security reviews and drive risk-based adoption decisions.
You will identify emerging classes of AI/agentic security vulnerabilities, develop mitigations before they become incidents, and contribute to AI-specific incident response playbooks as a senior escalation point.
You will lead cross-functional AI security initiatives to closure, advise technical and executive stakeholders as an internal point of expertise, and stay current on the AI security landscape (OWASP LLM Top 10, MITRE ATLAS) to translate new research into practical controls.
What we look for
You are a seasoned security engineer with hands-on experience designing, evaluating, and maintaining security architecture for AI/LLM-based systems, plus deep expertise in enterprise security systems, processes, and controls.
You have practical experience threat modeling and reviewing AI/LLM applications (e.g., against the OWASP Top 10 for LLM Applications) and securing agentic systems and tool-calling frameworks — MCP servers/clients, tool-permission models, and agent-to-tool trust boundaries.
You have built AI governance artifacts (acceptable use policy, data-handling standards, vendor/model risk assessments) and evaluated AI capabilities within SaaS platforms (e.g., Notion AI, Slack AI, Google Workspace AI, GitHub Copilot) as part of vendor reviews.
You have experience with enterprise tools for AI visibility and control (e.g., CASB, IDP/Okta) and familiarity with the corporate systems where AI is adopted (OpenAI, Anthropic, GitHub, Google Workspace, Slack, Notion, Jira).
You can build security tooling, guardrails, and detections with Python or similar, and deploy cloud services and policy-as-code using Infrastructure as Code (Terraform or similar); familiarity with Kubernetes and AWS.
You understand how LLMs and agentic systems are built (RAG, embeddings, fine-tuning, tool use) and authn/authz models (OAuth2, SAML, service-account/non-human identities) for agentic and machine-to-machine access, with strong application-architecture and threat-modeling fundamentals.
You can lead cross-functional initiatives across Security, Engineering, Legal, Privacy, and Compliance and drive them to closure, and communicate effectively with technical and executive audiences. Experience in regulated environments (SOC 2, PCI DSS) and applying IAM to non-human/agent identities is a plus.
This posting is for an existing vacancy
This remote role is open only to candidates residing in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, or Saskatchewan.
Base Pay Grade
- P
Equity Grade
- 7
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).
CAN base pay range per year:
$173,000 - $233,000
#Li-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: Remote US
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
The InfoSec team protects Affirm’s systems and data from evolving threats. We manage security risk, monitor vulnerabilities, and enforce protective controls across the company. The team leads incident response, compliance, identity and access management, and employee training. Our goal is to ensure that security is built into every system and decision at Affirm. We maintain a secure, trustworthy environment so the business can operate and grow with confidence.
In this role, you'll build and run Affirm's end-to-end security review process for enterprise AI/LLM systems evaluating architecture, prioritizing AI-specific risks, and designing the controls and guardrails that let Affirm adopt AI safely, partnering across Security, Legal, Privacy, Compliance, IT, and Engineering to make it scalable and repeatable.
What you’ll do
You will lead and continuously improve Affirm's enterprise AI security review process evaluating the architecture, data flows, permissions, and design of internal AI tools, agentic/MCP-based systems, and AI features — and embed security requirements into the design phase.
You will threat model AI/LLM-based systems and their data flows for risks such as prompt injection, insecure output handling, excessive agency, tool-permission abuse, data poisoning, and sensitive-data exposure, and drive remediation.
You will review source code, system prompts, agent configurations, and tool/permission manifests (e.g., MCP definitions), and help tool owners build security-focused test cases and red-team/eval scenarios to verify requirements before launch.
You will design and build security guardrails and tooling for AI systems permission boundaries, authn/authz for agentic tools and MCP servers, data-handling controls, logging/monitoring, and policy-as-code (Python, IaC) — to enforce and automate AI security.
You will evaluate the AI capabilities of third-party SaaS vendors (e.g., Notion, Slack, Google Workspace) as part of vendor and SaaS security reviews and drive risk-based adoption decisions.
You will identify emerging classes of AI/agentic security vulnerabilities, develop mitigations before they become incidents, and contribute to AI-specific incident response playbooks as a senior escalation point.
You will lead cross-functional AI security initiatives to closure, advise technical and executive stakeholders as an internal point of expertise, and stay current on the AI security landscape (OWASP LLM Top 10, MITRE ATLAS) to translate new research into practical controls.
What we look for
You are a seasoned security engineer with hands-on experience designing, evaluating, and maintaining security architecture for AI/LLM-based systems, plus deep expertise in enterprise security systems, processes, and controls.
You have practical experience threat modeling and reviewing AI/LLM applications (e.g., against the OWASP Top 10 for LLM Applications) and securing agentic systems and tool-calling frameworks — MCP servers/clients, tool-permission models, and agent-to-tool trust boundaries.
You have built AI governance artifacts (acceptable use policy, data-handling standards, vendor/model risk assessments) and evaluated AI capabilities within SaaS platforms (e.g., Notion AI, Slack AI, Google Workspace AI, GitHub Copilot) as part of vendor reviews.
You have experience with enterprise tools for AI visibility and control (e.g., CASB, IDP/Okta) and familiarity with the corporate systems where AI is adopted (OpenAI, Anthropic, GitHub, Google Workspace, Slack, Notion, Jira).
You can build security tooling, guardrails, and detections with Python or similar, and deploy cloud services and policy-as-code using Infrastructure as Code (Terraform or similar); familiarity with Kubernetes and AWS.
You understand how LLMs and agentic systems are built (RAG, embeddings, fine-tuning, tool use) and authn/authz models (OAuth2, SAML, service-account/non-human identities) for agentic and machine-to-machine access, with strong application-architecture and threat-modeling fundamentals.
You can lead cross-functional initiatives across Security, Engineering, Legal, Privacy, and Compliance and drive them to closure, and communicate effectively with technical and executive audiences. Experience in regulated environments (SOC 2, PCI DSS) and applying IAM to non-human/agent identities is a plus.
Base Pay Grade - P
Equity Grade - 13
Employees new to Affirm typically come in at the start of the pay range.
Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA base pay range (CA, WA, NY, NJ, CT) per year:
$220,000 - $280,000
USA base pay range (all other U.S. states) per year:
$195,000 - $255,000
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: United States
Workplace: remote
About Lyra Health
Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.
About the Role:
The Employer Solutions Go-To-Market Planning & Operations team plays a critical role in helping shape and execute on Lyra’s go-to-market strategy and driving revenue growth. The GTM Planning & Operations Senior Associate role will require a balance of strategic planning and operational execution to help guide the company on driving scalable growth. This role will partner with teams across the company including sales, marketing, customer success, analytics, finance, and operations to drive strategic Go-To-Market initiatives including optimizing GTM efficiency, territory planning, pipeline monitoring / tracking,, supporting expanding customer revenue, etc.
Sample projects include territory planning, market analysis and customer segmentation, optimizing sales investments with booking and quota analysis, developing analytical targets and dashboards for growth plans, and leading program management for cross-functional initiatives. This position is ideal for an individual looking for a dynamic role at a fast-growth startup transforming the mental healthcare industry.
Responsibilities
Drive initiatives with the Go-To-Market (GTM) team, cross-functional stakeholders, and external partners to drive profitable growth through optimizing long term value and managing costs
Serve as a key thought partner for the Sales, Customer Success and Marketing teams by providing relevant insights to drive ACV & revenue growth
Obsess over how leading indicators are performing against forecast and why, and incorporate learnings into forward-looking booking projections
Align with product on the roadmap, develop business cases, and set operating goals to measure launch & engagement success
Be a key growth stakeholder for cross-functional business partners including business operations, product, finance, and clinical operations
Optimize the GTM strategy and planning process by identifying key growth metrics, developing tools and processes to measure, and driving cross-functional alignment
Support the development of a scalable operating model across the GTM team, including territory planning and account assignments
Make recommendations on strategic investments into partner/vendor solutions to drive growth goals
Qualifications
Bachelor’s degree in economics, business, finance or other relevant/quantitative disciplines
4+ years experience in management consulting, corporate strategy, sales strategy, digital health, or related experiences. Healthcare experience is a plus, but not required
Highly organized self-starter; assume ownership to drive objectives to achieve the desired outcome in a dynamic environment
Ability to take complex problems and summarize key insights and lead a team to drive the optimal outcomes
Experience developing business and financial models to support business decisions
Ability to communicate cross-functionally and with senior leaders to gain sponsorship on strategic programs and long term initiatives
Ability to lead a variety of stakeholders and manage multiple projects with competing priorities aligned to short and long term objectives
Analytically and operationally minded, demonstrating sound business judgment to optimize resources and deliver maximum value
Strong quantitative analytical skills (Excel/Google sheets required), including comfort in triaging across multiple data sources to align on the right assumptions
Demonstrates a strong results-driven mindset and the flexibility to adapt working hours as needed to meet deadlines
Passion for expanding access to high-quality mental health care
Preferred Qualifications
Salesforce experience preferred
Prior management consulting experience preferred
Experience with B2B or B2B2C products & solutions
Background in healthcare or benefits strategy
Familiarity with leading sales and marketing tools and tech stack (including Salesforce, Outreach, Zoominfo, etc)
Located on the West Coast, working PST hours
"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice."
As a full-time Planning & Operations, Senior Associate, you will be employed by Lyra Health, Inc. The anticipated annual base salary range for this full-time position is $95,000 to $131,000 a year. The base range is determined by role and level, and placement within the range will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location. This role may also be eligible for discretionary bonuses.
Annual salary is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include:
Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances)
Lyra for Lyrians; coaching and therapy services
Equity in the company through discretionary restricted stock units
Competitive time off with pay policies including vacation, sick days, and company holidays
Paid parental leave
401K with up to 3% matching
Monthly tech allowance
We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more!
We can’t wait to meet you.
Location: Farmers Branch, TX
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
What we can offer
:
A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success
We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value. At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the team!
Why Join the LG Technical Support Team?
Here at LG Technical Support, we strive to deliver the best service possible while also making sure we enjoy the journey together. This role is challenging, no doubt, but your efforts won’t go unnoticed. Our customers and leadership recognize the hard work, and we’re committed to making this a stepping stone for your career at LG.
One of the greatest strengths of this team is the
culture
. We succeed together, we learn together, and yes sometimes we fail together. But through it all, we support each other, share knowledge, and grow as a unit. We’re not just coworkers,
we’re a team
.
While we do have metrics and goals, we also make time for fun. Office events, celebrations, and team-building activities are part of our rhythm. We will help you transition from the field to an office environment, and
work through any challenges
together.
Why this role matters:
It’s a launchpad to other departments like
Training, Controls, Field Support,
and more.
You’ll build your own brand as a
Product Champion.
You’ll gain deep product knowledge and customer experience insight.
You’ll be part of a team that’s growing and backed by LG’s investment in customer experience.
If you’re
selfless, dedicated to HVAC, and motivated to learn,
our team is the place for you. The only “long hours” here are spent sharpening your skills and staying ahead of product updates. Whether you’re aiming to grow into other roles or simply love helping others through technical support, this team offers the environment to thrive.
Every customer experience is unique, and we’re seeking someone who’s ready to push themselves, collaborate, and make a real impact.
The Opportunity:
We have an opening on our team for a
Tier 2 Technical Support Specialist t
o join our Air Conditioning Technologies team. This role is pivotal in providing advanced technical assistance and resolving complex customer issues related to LG HVAC products. As a key escalation point for Tier 1 agents, you’ll collaborate across departments to ensure timely and accurate solutions, while contributing to continuous improvement and customer satisfaction. In this role, you will;
Deliver second-level technical support via phone, email, and internal systems.
Troubleshoot and resolve escalated issues beyond Tier 1 capabilities.
Collaborate with engineering, Customer Care team, and field service teams to resolve complex problems.
Document solutions and contribute to knowledge base articles.
Mentor Tier 1 agents and assist with training and Q&A’s.
Identify and report recurring issues to support product and process improvements.
Maintain high levels of customer satisfaction through professional communication.
Participate in ongoing product training and certification programs.
Maintain key performance indicators (KPIs).
Log all interactions and resolutions in the CMS system.
Provide parts support and assist callers across all product types.
Stay current with product literature and manuals.
Coordinate with other technical support agents to ensure seamless service.
QUALIFICATIONS:
Associate’s or Bachelor’s degree in HVAC, Engineering, Electronics, or equivalent experience.
Minimum 2 years of experience in technical support or HVAC service.
Strong understanding of HVAC systems, diagnostics, and repair procedures.
Excellent problem-solving and communication skills.
Experience with CRM or ticketing systems (e.g., Salesforce, ServiceNow).
Ability to work independently and manage multiple priorities.
EPA Certification and/or NATE Certification is a plus.
#LI-AL1
Recruiting Range
$65,000
—
$75,000 USD
Benefits Offered Full-Time Employees:
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or
support@lg4me.freshdesk.com.
This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied
.
Location: Boston; California; Pennsylvania; Florida; New York; Massachusetts; Virginia; Washington State; Colorado; New Jersey; Georgia; Texas
Workplace: Remote
The AI orchestration of your wildest imagination.
n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact.
Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve:
- Cultivated a community of more than 650,000 active developers and builders
- Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects
- Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation
That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register.
We’re in a defining moment of an incredible journey. Come and build with us.
🎯 Your main goal will be to turn n8n’s most strategic enterprise deployments into production-ready success stories by embedding on-site, solving real customer problems, and building reusable automation patterns that shape our product.
To do so, you’ll work directly with customers, Deployment Strategists, and Product to make every engagement high-impact, scalable, and repeatable:
Drive high-impact enterprise deployments
Embed on-site with enterprise customers for focused 5-day deployment engagements, arriving with a hypothesis and leaving with production workflows in place.
Partner closely with Deployment Strategists to align technical execution with customer priorities, stakeholder needs, and adoption goals.
Build trust with technical and non-technical stakeholders by turning complex customer environments into clear, actionable solutions.
Build production-grade automation solutions
Design and build workflows, integrations, and custom nodes tailored to each customer’s environment and scalable beyond the initial use case.
Extend existing n8n nodes or add missing functionality where needed to unlock high-value enterprise use cases.
Translate ambiguous business problems into concrete automation designs that prioritize real customer value over technical complexity.
Work across industries and tech stacks, getting productive quickly in new environments.
Bridge customer needs with Product and Engineering
Identify when a bespoke customer requirement should become a reusable node improvement, product feature, or platform capability.
Create a clear feedback loop with Product and Engineering by documenting technical gaps, customer context, implementation learnings, and prioritization signals.
Contribute reusable learnings, workflows, custom nodes, and integration patterns to an internal playbook library.
Turn customer learnings into product and playbooks
Identify when a bespoke customer requirement should become a core product feature and document it clearly for Product.
Contribute reusable learnings, workflows, and patterns to an internal playbook library.
Help ensure every engagement makes the next one faster, stronger, and more productized.
Keep engagements focused and scalable
Deliver time-boxed customer engagements with clear outcomes, rather than open-ended professional services work.
Build solutions that customers can own and operate themselves.
Know when to build, when to simplify, and when to push back to avoid unnecessary complexity.
REQUIREMENTS
Must-haves
🧑💻 Strong engineering background: You have solid full-stack or backend engineering experience and have built integrations, APIs, or automation pipelines in production environments.
🧩 Integration-building expertise: You can create custom nodes, extend existing integrations, and work confidently with APIs, authentication patterns, data models, and event-driven systems.
🔧 Product-minded technical execution: You can distinguish between a one-off customer workaround, a reusable node improvement, and a product feature worth escalating.
🤝 Customer-facing confidence: You’re comfortable working directly in customer environments and can build trust with engineers, operators, and non-technical stakeholders.
🗺️ Solution design skills: You can take a messy operational problem and turn it into a clean, practical technical design.
⚖️ Strong technical judgment: You know when to build, when to push back, and how to avoid gold-plating solutions that should stay simple.
✈️ Willingness to travel: You’re open to travelling roughly 30-50% of the time for on-site engagements.
⚡ Speed to productive: You can quickly understand new industries, tech stacks, and customer environments without needing everything to be neatly defined.
Nice-to-haves
🔁 Workflow automation experience: You have familiarity with n8n or similar workflow automation tools.
🏢 Enterprise deployment experience: You’ve worked with strategic enterprise accounts in complex technical environments.
🧱 Node or connector development: You’ve built custom nodes, connectors, plugins, SDKs, or reusable integration frameworks.
🚀 Forward deployed experience: You’ve worked in a forward deployed, solutions engineering, or similar role at a product-led technical organization.
📣 Product feedback experience: You’ve helped turn customer learnings into clear product feedback, roadmap input, or engineering specifications.
Why join us?
At n8n, you’ll be the founding Forward Deployed Engineer, helping define how we turn our largest enterprise deployments into long-term, referenceable success stories. Your work won’t sit in a demo environment — you’ll build production workflows with real users, influence our product roadmap, and create the playbooks that shape how this function scales.
You’ll join one of Europe’s fastest-growing startups at a moment of huge momentum, working with a remote-first team that values autonomy, speed, experimentation, and direct customer impact.
Sound like a challenge you’re excited to take on?
Apply now — and help us build the future of automation.
n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status.
We can sponsor visas to Germany; for any other country, you need to have existing right to work.
Our company language is English.
You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35).
Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future.
BENEFITS
- Competitive compensation 💸 – We offer fair and attractive pay.
- Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity.
- Work/life balance 🏖️ – We work hard but ensure you have time to recharge:
- Europe: 30 days of vacation, plus public holidays wherever you are.
- US: 20 vacation days, 8 sick days, plus public holidays wherever you are.
- Health & wellness 🩺 –
- Europe: We provide benefits according to local country norms.*
- US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage.
- Future planning 💰 –
- Europe: We provide pension contributions according to local country norms.*
- US: 401(k) retirement plan with a 4% employer match.
- Financial security 🛡️ –
- Europe: We provide benefits according to local country norms.*
- US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones.
- Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills.
- A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it!
- Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description.
- Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about.
- Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang.
*Country and/or State specific details provided in your employment agreement.
Location: Almaty, Kazakhstan
About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
At Wolt, we help customers shop from their favourite retailers and support our partners in growing their businesses.
We’re looking for a Senior Retail Development Manager to manage and grow partnerships with some of Kazakhstan’s largest supermarket and retail chains.
You’ll own a portfolio of key retail partners, build relationships with senior decision-makers, and turn business opportunities into results. Working closely with our Retail Lead, Marketing, and Operations teams, you’ll help partners grow sales, invest in advertising and promotions, and improve the customer experience.
What you’ll be doing
In this role, you'll be managing a portfolio of enterprise partners. As Manager, you will own the strategic relationships with key accounts, set team direction and goals, coach your team to deliver excellence, and oversee performance improvement initiatives. You will work closely with your partners, operational stakeholders, and the Retail lead to improve performance, solve operational challenges, and drive sustainable growth across the partnership while building a high-performing, motivated team.
Day-to-day in this role:
Grow your partners’ business.
Build joint growth plans that increase sales and Gross Order Value (GOV) across your portfolio.
Build strong relationships.
Be the main point of contact for your partners, from store teams to senior leaders. Lead quarterly business reviews to discuss results, priorities, and next steps.
Lead commercial negotiations.
Negotiate agreements and commercial terms that create long-term value for both Wolt and our partners.
Grow advertising and promotions revenue.
Identify upselling opportunities and help partners choose campaigns that support their goals. Work with Marketing to plan campaigns and review results.
Improve store performance.
Work with store managers, pickers, and Operations to improve product availability, picking times, order acceptance, and order accuracy.
Turn data into action.
Use dashboards and spreadsheets to understand performance, spot opportunities, and decide where to focus.
Deliver on agreed priorities.
Take ownership of your targets and partner development projects, track progress, and adjust your plans when needed.
Help the team improve.
Share your experience, support colleagues with complex partner situations, and improve how we manage and grow retail accounts.
Our humble expectations
At least
5 years of relevant experience
managing large B2B accounts or strategic partnerships in retail, FMCG, grocery, delivery, marketplaces, or distribution.
A track record of growing partner sales, improving commercial performance, and delivering measurable results.
Strong negotiation skills and experience managing complex commercial discussions.
Confidence working with senior decision-makers and coordinating with operational teams.
Experience in upselling or cross-selling, with the ability to connect a partner’s needs to the right commercial opportunity.
Strong analytical skills. You’re comfortable using data to explain results, solve problems, and set priorities.
Confidence using Google Sheets and Google Slides, plus experience with reporting tools such as Power BI or Looker.
A structured, proactive approach. You can manage competing priorities and take ownership from planning through to delivery.
Fluent Russian, at least conversational Kazakh, and English at
B2 level or above
.
Nice to have:
Experience working with supermarket, grocery, or pharmacy chains.
An understanding of marketplace or platform businesses.
Experience expanding large partner portfolios or supporting the development of other account managers.
Advanced skills in data analysis or business intelligence tools.
Why you’ll love it
🚀Global and growing fast:
Be part of a fast-moving scaleup
🤩Ride of a lifetime:
Accelerate your career and build your sales skills
💪Instant impact:
Take ownership and make a difference
💙Big hearts and small egos:
Surround yourself with smart, friendly people
What we offer
🌍 Independent work in a dynamic, international team
🩺 Medical Insurance and strengthened sick leaves
🚀 Career growth and development opportunities
💙 Employee Assistance Program—therapy and wellbeing support
🍽️ Discount on your Wolt orders
🧑🎓 Wolt-wide training programs
🎉 Team budgets for celebrations and bonding
🍊 Fruits and drinks at the office
Next steps
If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply, make sure to add your CV and get the conversation going!
We will be reviewing applications on an on-going basis. If this sounds like an opportunity you want to pursue, apply today! 💙
Our Commitment to Diversity and Inclusion
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at
Recruitment Scam Awareness - DoorDash
.
Location: Dublin
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey is building a best-in-class go-to-market engine, and we're looking for a GTM Systems Administrator to join the GTM Systems team and help scale the systems that power both our pipeline and our customer experience. You'll take on a variety of projects across the full GTM lifecycle, from how we source, enrich, and route leads at the top of the funnel to how we support and engage customers through Zendesk and our Customer Success platforms. This is not a traditional RevOps or Salesforce admin role: we expect this person to work AI-first, using AI tools and agents to build, automate, and maintain systems that would traditionally require engineering support or manual admin work. Reporting to the Head of GTM Systems, you'll partner closely with Sales, Marketing, Support, and Customer Success to translate business needs into scalable, reliable systems that directly drive revenue and retention outcomes.
WHAT YOU'LL DO
- Work across a variety of projects on the GTM Systems team, with some sprints focused on top-of-funnel growth and others on support and customer success tooling, flexing to where the business needs you most.
- Design and improve top-of-funnel systems including lead sourcing, enrichment, scoring, and routing, building enrichment workflows in Clay and across data providers (ZoomInfo, Cognism, Apollo, Clearbit, etc.) to power inbound and outbound pipeline.
- Configure and optimize Zendesk as Harvey's primary support platform (ticket routing, triggers, automations, macros, SLA policies, agent workspace) and support adjacent CS platforms like Catalyst.
- Contribute to Salesforce configuration across the funnel, including lead routing, scoring, lifecycle stages, and automation (Flows, validation rules, custom objects), and how data flows across Salesforce, marketing automation, support, and enrichment tools.
- Use AI as a default working method: build and maintain AI agents, automations, and workflows (AI triage, copilots, agent-based enrichment, LLM-powered data quality checks) to eliminate manual admin work and extend what the systems team can ship without engineering support.
- Integrate GTM and CS tools with Harvey's broader ecosystem (CRM, product data, internal tools, communication platforms) to ensure a unified view of the customer, and build reporting and dashboards that provide visibility into pipeline conversion, support performance, and customer health.
- Maintain high data quality and compliance through deduplication, normalization, enrichment governance, and consent/opt-out handling, and document system architecture, workflows, and processes so everything scales as the company grows.
WHAT YOU HAVE
- 4-8+ years of experience in GTM Systems, RevOps, Growth Ops, Support Ops, or similar roles.
- Strong proficiency in Salesforce (data modeling, Flows, lead routing, account hierarchy, reporting) plus hands-on experience administering Zendesk (routing, automations, triggers, SLA policies), or deep expertise in one with proven ability to ramp fast on the other.
- Hands-on experience with Clay and at least one major enrichment/data provider (ZoomInfo, Cognism, Apollo, Clearbit, etc.), and experience with marketing automation platforms (Marketo, HubSpot, or similar).
- Demonstrated AI fluency: you already use AI tools (Claude, ChatGPT, Clay AI, Zendesk AI, or similar) to build workflows, automate admin tasks, draft configurations, and troubleshoot, and you can point to concrete things you've shipped this way.
- Strong systems thinking, with the ability to design and debug end-to-end data flows across tools, spanning both reactive support workflows and proactive growth motions.
- A collaborative, team-first working style: comfortable operating in a pod, picking up varied projects, and working cross-functionally with Sales, Marketing, Support, Customer Success, and Operations. Highly organized and documentation-oriented, with a focus on scalable, maintainable systems.
BONUS
- Experience with Customer Success platforms (Gainsight, Catalyst) or Zendesk certification(s).
- Experience building integrations using APIs, webhooks, or iPaaS tools (Workato, Zapier, MuleSoft), or integrating GTM systems with data warehouses (Snowflake, BigQuery).
- Experience building or deploying AI agents in production (e.g., agentic prospecting, AI ticket triage, health-score automation)
- Working knowledge of SQL and/or scripting (Python, JavaScript) for data workflows.
- Background in high-growth or early-stage environments where systems are built from the ground up.
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-SH1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
УдалённоUnited States
India
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