Location: South Africa; Pakistan; Philippines; Botswana; India; Sri Lanka
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.
Job Summary
We’re looking for an experienced, highly driven Business Development Representative (BDR) who thrives in a fast-paced, high-volume outbound sales environment.
This is a phone-heavy role, and cold calling will be a core part of your day. You’ll be expected to confidently complete 80+ cold calls per day, engage decision-makers, qualify opportunities, overcome objections, and book high-quality meetings for the sales team.
If you have strong outbound sales experience, are comfortable spending a significant portion of your day on the phone, and know how to turn cold conversations into qualified opportunities, we want to hear from you.
Experience conducting client-facing sales demos or product demonstrations is a strong bonus.
Key Responsibilities
Make 80+ outbound cold calls every day to prospective customers.
Prospect and engage potential clients through phone, email, LinkedIn, and other outbound channels.
Identify and qualify decision-makers based on defined target customer criteria.
Generate qualified sales opportunities and consistently book meetings for the sales team.
Confidently handle objections, gatekeepers, and cold prospects.
Maintain a strong understanding of the company's offering and communicate its value clearly.
Conduct discovery conversations to understand prospects' needs, challenges, and buying potential.
Maintain accurate prospecting activity, notes, follow-ups, and pipeline data within the CRM.
Consistently work toward individual and team KPIs, including call volume, conversations, meetings booked, and qualified opportunities.
Collaborate closely with Account Executives and other sales team members to improve messaging and conversion rates.
Where applicable, support or conduct client-facing product demos and sales presentations.
Requirements
3–4+ years of experience in Business Development, Sales Development, outbound sales, or a similar B2B sales role.
Proven high-volume cold-calling experience is essential.
Demonstrated ability to consistently complete 80+ outbound calls per day.
Strong telephone presence with excellent verbal communication and active listening skills.
Proven experience generating leads and booking qualified sales meetings.
Strong objection-handling, qualification, and follow-up skills.
Comfortable working toward ambitious activity and performance targets.
Experience using CRM and sales prospecting tools.
Excellent written and spoken English.
Highly organized, self-motivated, resilient, and comfortable working independently in a remote environment.
Experience conducting sales demos or client-facing product demonstrations is a bonus.
Benefits
💰 Competitive base salary and uncapped commission structure
🚀 Accelerated career growth and pathing into senior sales roles
🎯 Performance-based incentives and spot bonuses
🤝 A high-performance, collaborative team culture
УдалённоSouth Africa; Pakistan; Philippines; Botswana; India; Sri Lanka
Location: Lagos, Nigeria
The Card Operations Manager is responsible for the effective day-to-day management of Renmoney’s debit and credit card operations, ensuring operational stability, regulatory and scheme compliance, accurate reconciliation and settlement, effective fraud controls, efficient card issuance and personalisation, and a consistently positive cardholder experience.
The role will oversee the end-to-end operational processes supporting the card business and work closely with internal stakeholders, card schemes, processors, personalisation bureaus and other service providers to ensure that card products are delivered reliably, securely and efficiently.
1. Card Operations Management
Manage the end-to-end operational processes for Renmoney’s debit and credit card portfolio, including card issuance, personalisation, activation, transaction processing, reconciliation, settlement and dispute management.
Ensure card operational processes are efficient, scalable and appropriately controlled.
Identify opportunities to automate manual card operations processes and improve turnaround times.
Monitor operational performance and proactively address issues that could affect card availability, transaction processing or customer experience.
Develop, maintain and continuously improve card operations procedures, process maps and operating manuals.
2. Regulatory and Card Scheme Compliance
Ensure card operations comply with all applicable CBN, NIBSS and card scheme requirements, including Mastercard, Verve, Visa and AfriGO requirements w
Monitor changes in regulatory and scheme rules and coordinate implementation of required operational changes.
Ensure all required regulatory and scheme reports are accurate and submitted within stipulated timelines.
Coordinate responses to internal audits, external audits, regulatory reviews and card scheme assessments.
Ensure audit and compliance findings relating to card operations are addressed within agreed timelines.
3. Card Issuance, Personalisation and Inventory Management
Manage card ordering, inventory, personalisation, activation and distribution processes.
Maintain adequate card stock levels to support approved issuance plans and prevent stock-outs.
Work closely with card personalisation bureaus and other service providers to ensure cards are produced and delivered within agreed service levels.
Monitor card issuance turnaround times and resolve operational bottlenecks.
Ensure appropriate controls are maintained over blank cards, personalised cards, PINs and other sensitive card materials.
4. Transaction Processing, Reconciliation and Settlement (this is primarily handled by the central operations team; the job of the card ops manager here will be to ensure everything is done correctly, within stipulated timelines and in line with regulations)
· Oversee daily reconciliation of card transactions across relevant channels, processors, card schemes and settlement accounts.
Ensure reconciliation is completed within agreed timelines and discrepancies are promptly investigated and resolved.
Work closely with Finance, Technology, Risk and relevant partners to resolve settlement and reconciliation breaks.
Ensure the accuracy and completeness of operational card data used for financial, risk and management reporting.
Monitor outstanding reconciliation items and ensure timely closure.
5. Fraud Risk and Card Security
Work with Risk, Fraud and Information Security teams to strengthen fraud prevention, monitoring and response across Renmoney card products.
Ensure fraud alerts and suspicious card transactions are reviewed and escalated promptly.
Coordinate investigations and resolution of card-related fraud incidents.
Monitor card fraud trends and recommend operational controls to reduce fraud exposure and losses.
Ensure operational processes comply with applicable card security and data-protection requirements.
6. Dispute and Chargeback Management (this is primarily handled by the central operations team; the job of the card ops manager here will be to ensure everything is done correctly, within stipulated timelines and in line with regulations)
Oversee cardholder disputes, chargebacks, reversals and transaction-related investigations.
Ensure disputes are processed in accordance with card scheme rules and agreed customer service timelines.
Monitor outstanding dispute cases and ensure timely resolution.
Analyse dispute trends and recommend process improvements to reduce recurring issues.
7. Vendor and Partner Management
Manage operational relationships with key card ecosystem partners, including processors, personalisation bureaus, card schemes and other service providers.
Monitor vendor performance against contractual service-level agreements.
Conduct regular operational and service review meetings with key partners.
Escalate and drive resolution of high-impact service issues.
Maintain appropriate documentation of vendor performance, incidents and remedial actions.
8. Customer Experience and Issue Resolution
Partner with Customer Experience and other relevant teams to ensure card-related customer complaints and operational issues are resolved promptly.
Monitor card-related customer complaints, turnaround times and recurring issues.
Conduct root-cause analysis of significant or repeated customer issues and implement corrective actions.
Drive initiatives that improve the reliability and quality of the cardholder experience.
9. Management Information and Reporting
Prepare periodic card operations reports for management covering operational performance, issuance, reconciliation, fraud, disputes, customer complaints, vendor performance and key incidents.
Maintain accurate operational dashboards and performance indicators.
Provide timely insights on operational risks, trends and emerging issues.
Support budgeting, forecasting and operational planning for the card business.
10. Stakeholder Management
Collaborate with Product, Technology, Finance, Risk, Compliance, Customer Experience, Internal Audit and other internal stakeholders to support the card business.
Support the launch of new card products, features and operational capabilities.
Represent Card Operations in relevant internal governance forums and partner engagements.
Ensure operational readiness before the launch of new card products, programmes or functionality.
Key Performance Indicators
Performance will be measured across the following areas:
Zero regulatory sanctions or card scheme penalties arising from card operations.
Timely closure of audit and compliance findings.
100% timely submission of applicable regulatory and scheme reports.
Reduction in manual operational processes and card-related escalations.
Completion of transaction reconciliation within agreed T+1 timelines.
Reduction in confirmed card fraud losses and timely review of fraud alerts.
Achievement of agreed vendor SLA performance.
Timely resolution of high-impact vendor incidents.
Reduction in card-related customer complaints and repeat complaints.
Achievement of card personalisation and activation turnaround times.
Prevention of material card stock-outs.
Achievement of agreed reconciliation accuracy levels and timely closure of reconciliation breaks.
Timely delivery of management and operational reports.
Requirements
Bachelor’s degree in Finance, Banking, Business Administration, Economics, Accounting, Information Technology or a related discipline.
Relevant professional certifications in cards, payments, banking operations, risk, fraud or project management would be an advantage.
Minimum of
5–7 years’ experience
in banking, fintech, payments or card operations, with at least
2–3 years in a supervisory or managerial capacity
.
Strong practical knowledge of debit and/or credit card operations.
Experience working with card schemes such as Mastercard, Verve and/or AfriGO.
Good understanding of card transaction processing, reconciliation, settlement, disputes, chargebacks, fraud management and card personalisation.
Familiarity with CBN, NIBSS and applicable payment-card regulatory requirements.
Experience managing processors, card bureaus, card schemes and other third-party service providers.
Required Skills and Competencies
Strong understanding of the cards and payments ecosystem.
Excellent operational and process-management skills.
Strong analytical and problem-solving capability.
Good understanding of operational risk, fraud and control frameworks.
Strong reconciliation and financial-control orientation.
Excellent vendor and stakeholder management skills.
Strong attention to detail and commitment to accuracy.
Ability to manage multiple operational priorities and incidents simultaneously.
Strong written and verbal communication skills.
Data-driven approach to performance management and decision-making.
Strong customer-service orientation.
Ability to identify operational inefficiencies and drive automation and process improvement.
Ability to work effectively across Product, Technology, Finance, Risk, Compliance and Customer Experience teams.
Success Profile
The successful Card Operations Manager will be highly organised, control-conscious and commercially aware, with the ability to balance operational efficiency, regulatory compliance, risk management and customer experience. The individual should be proactive in identifying issues before they affect customers, comfortable managing multiple external partners, and capable of building robust operational processes that can support the growth of Renmoney’s card portfolio.
Location: Remote - United States
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit
www.redditinc.com
.
The
Reddit Consumer Engineering
organization builds and scales the products that Redditors use directly to discover content, participate in communities, and connect with others. Sitting at the intersection of large-scale distributed systems and core user journeys, Product Backend Engineers in Consumer Engineering partner directly with Product Managers, Designers, Data Scientists, ML Engineers, and Frontend Engineers to build, experiment with, and scale features that power how hundreds of millions of users discover, join, navigate, and engage with Reddit.
This centralized role hires across several high-impact consumer teams, including:
Core Product & Feeds:
Home Experience, Recommendations & Content Discovery, Content Contribution
Community & Presence:
Reddit Pro, Youth Experience & Teen Safety, Creator Tools
Growth & Engagement:
Authentication, Notifications, Social Sharing, SEO, Onboarding.
Monetization & Conversion:
Paid User Acquisition, Conversion Funnel Optimization
Identity & Security:
Account Management, Trust & Safety
What You’ll Do
Cross-Functional Product Architecture:
Partner closely with Product Management, Product Design, Data Science, and Client Engineers (iOS/Android/Web) to translate business and user needs into reliable, low-latency technical solutions.
End-to-End Delivery:
Own the full software lifecycle for major product initiatives from technical design docs and API contracts to development, testing, rollout, and observability.
Metrics & Experimentation-Led Engineering:
Design, build, and evaluate A/B experiments. Work with tools like BigQuery, HEX, or Firebase to analyze user behavior, conversion funnels, and retention loops to make data-backed engineering decisions.
API & System Performance:
Build and maintain scalable APIs (GraphQL, REST, gRPC) and distributed backend services optimized for client consumption and consumer UI performance.
Technical Rigor & Modern Tooling:
Establish engineering best practices, improve developer workflows, mentor teammates, and use modern, AI-integrated tools to ship high-quality products efficiently.
Who You Are
User-Centric Mindset:
An advocate for the user with an intuitive feel for product usability, interaction design, social dynamics, and user growth loops. You care deeply about
why
a feature is being built and its impact on the end user.
Data-Informed & Hypothesis-Driven:
Comfortable working alongside Data Scientists and PMs to design experiments, establish core performance metrics, and iterate quickly based on real-time feedback.
Technical Rigor at Scale:
7+ years of hands-on backend development experience building and operating large-scale distributed serving systems in high-concurrency environments.
Bias for Action:
Self-directed, innovative, and comfortable navigating ambiguity in fast-paced product environments where balancing velocity with system reliability is essential.
Collaborative Communicator:
Outstanding communication skills with a track record of driving cross-functional alignment in fully remote or hybrid team environments.
Technical Qualifications
Languages:
Proficiency in modern backend languages such as
Go
or
Python
(or Java, Kotlin, Rust, C++).
API Design:
Expertise in designing and maintaining scalable, maintainable APIs using
GraphQL
,
REST
, or
gRPC
for native mobile and web applications.
Data & Caching:
Experience with high-throughput caching layers and distributed datastores (e.g.,
Redis
,
Cassandra
,
PostgreSQL
).
Modern Workflows:
Experience or interest in using AI-assisted engineering tools to accelerate development workflows.
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit
https://www.redditinc.com/careers/
.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$217,000
—
$303,000 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our
Candidate Privacy Policy for Potential Employees and Contractors
.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Location: Cyprus
Workplace: fully
About the Client
Our client is a well-established dynamic player in the crypto industry, offering a comprehensive payment ecosystem that includes solutions for accepting cryptocurrency payments, automatic crypto-to-fiat conversions, and secure wallet services. They cater to industries such as e-commerce, iGaming, and fintech, enabling seamless cross-border transactions for businesses of all sizes.
Role Overview
As the Head of Sales, you will have the opportunity to shape the future of sales strategy and execution in a rapidly growing crypto payment company. You will lead and develop a skilled Sales & Business Development team, focusing on driving high performance and accountability. This role is perfect for a strategic thinker who can turn company objectives into actionable plans while identifying and capitalizing on new growth opportunities.
Key Responsibilities
Lead and develop the Sales & Business Development team, setting clear objectives and fostering a culture of accountability, collaboration, and high performance.
Build and improve processes across the function, including performance management, reporting, sales planning, and pipeline management.
Assess team performance and develop the team’s capabilities to ensure consistent delivery against business objectives.
Work closely with Management to define the commercial strategy, translate company objectives into actionable plans, and identify new growth opportunities.
Develop and execute business plans aligned with market opportunities, client needs, and commercial targets.
Provide Management with clear insights into performance, opportunities, challenges, and key initiatives.
Build and maintain relationships with existing clients and strategic partners while developing new business opportunities.
Lead negotiations for complex and strategically important deals, balancing commercial objectives and risk considerations.
Requirements
5+ years of management experience, including senior Sales or Business Development roles in payment processing, fintech, financial services, banking solutions, IT, or related industries.
Strong knowledge of crypto processing and understanding of the commercial and operational dynamics of high-risk industries.
Familiarity with payment product structures, sales cycles, ROI analysis, and scaling commercial functions.
Proven experience leading and developing teams, setting performance frameworks, and driving accountability and continuous improvement.
Proficiency in CRM software and sales analytics tools to drive data-driven decision-making and strategy formulation.
Key Soft Skills
Strong emotional intelligence, business acumen, and communication and negotiation skills.
Analytical and structured approach to decision-making, with the ability to identify opportunities and prioritize high-impact initiatives.
High level of ownership, combined with a collaborative approach and the ability to work effectively with senior management and cross-functional teams.
What We Offer
Competitive compensation package aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.
Location: Valletta, Malta
Workplace: fully
About the Client
Our client is a well-established dynamic player in the crypto industry, offering a comprehensive payment ecosystem that includes solutions for accepting cryptocurrency payments, automatic crypto-to-fiat conversions, and secure wallet services. They cater to industries such as e-commerce, iGaming, and fintech, enabling seamless cross-border transactions for businesses of all sizes.
Role Overview
As the Head of Sales, you will have the opportunity to shape the future of sales strategy and execution in a rapidly growing crypto payment company. You will lead and develop a skilled Sales & Business Development team, focusing on driving high performance and accountability. This role is perfect for a strategic thinker who can turn company objectives into actionable plans while identifying and capitalizing on new growth opportunities.
Key Responsibilities
Lead and develop the Sales & Business Development team, setting clear objectives and fostering a culture of accountability, collaboration, and high performance.
Build and improve processes across the function, including performance management, reporting, sales planning, and pipeline management.
Assess team performance and develop the team’s capabilities to ensure consistent delivery against business objectives.
Work closely with Management to define the commercial strategy, translate company objectives into actionable plans, and identify new growth opportunities.
Develop and execute business plans aligned with market opportunities, client needs, and commercial targets.
Provide Management with clear insights into performance, opportunities, challenges, and key initiatives.
Build and maintain relationships with existing clients and strategic partners while developing new business opportunities.
Lead negotiations for complex and strategically important deals, balancing commercial objectives and risk considerations.
Requirements
5+ years of management experience, including senior Sales or Business Development roles in payment processing, fintech, financial services, banking solutions, IT, or related industries.
Strong knowledge of crypto processing and understanding of the commercial and operational dynamics of high-risk industries.
Familiarity with payment product structures, sales cycles, ROI analysis, and scaling commercial functions.
Proven experience leading and developing teams, setting performance frameworks, and driving accountability and continuous improvement.
Proficiency in CRM software and sales analytics tools to drive data-driven decision-making and strategy formulation.
Key Soft Skills
Strong emotional intelligence, business acumen, and communication and negotiation skills.
Analytical and structured approach to decision-making, with the ability to identify opportunities and prioritize high-impact initiatives.
High level of ownership, combined with a collaborative approach and the ability to work effectively with senior management and cross-functional teams.
What We Offer
Competitive compensation package aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.
Location: Zug, Switzerland
Workplace: fully
About the Client
Our client is a well-established dynamic player in the crypto industry, offering a comprehensive payment ecosystem that includes solutions for accepting cryptocurrency payments, automatic crypto-to-fiat conversions, and secure wallet services. They cater to industries such as e-commerce, iGaming, and fintech, enabling seamless cross-border transactions for businesses of all sizes.
Role Overview
As the Head of Sales, you will have the opportunity to shape the future of sales strategy and execution in a rapidly growing crypto payment company. You will lead and develop a skilled Sales & Business Development team, focusing on driving high performance and accountability. This role is perfect for a strategic thinker who can turn company objectives into actionable plans while identifying and capitalizing on new growth opportunities.
Key Responsibilities
Lead and develop the Sales & Business Development team, setting clear objectives and fostering a culture of accountability, collaboration, and high performance.
Build and improve processes across the function, including performance management, reporting, sales planning, and pipeline management.
Assess team performance and develop the team’s capabilities to ensure consistent delivery against business objectives.
Work closely with Management to define the commercial strategy, translate company objectives into actionable plans, and identify new growth opportunities.
Develop and execute business plans aligned with market opportunities, client needs, and commercial targets.
Provide Management with clear insights into performance, opportunities, challenges, and key initiatives.
Build and maintain relationships with existing clients and strategic partners while developing new business opportunities.
Lead negotiations for complex and strategically important deals, balancing commercial objectives and risk considerations.
Requirements
5+ years of management experience, including senior Sales or Business Development roles in payment processing, fintech, financial services, banking solutions, IT, or related industries.
Strong knowledge of crypto processing and understanding of the commercial and operational dynamics of high-risk industries.
Familiarity with payment product structures, sales cycles, ROI analysis, and scaling commercial functions.
Proven experience leading and developing teams, setting performance frameworks, and driving accountability and continuous improvement.
Proficiency in CRM software and sales analytics tools to drive data-driven decision-making and strategy formulation.
Key Soft Skills
Strong emotional intelligence, business acumen, and communication and negotiation skills.
Analytical and structured approach to decision-making, with the ability to identify opportunities and prioritize high-impact initiatives.
High level of ownership, combined with a collaborative approach and the ability to work effectively with senior management and cross-functional teams.
What We Offer
Competitive compensation package aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.
Location: Spain
Workplace: fully
About the Client
Our client is a well-established dynamic player in the crypto industry, offering a comprehensive payment ecosystem that includes solutions for accepting cryptocurrency payments, automatic crypto-to-fiat conversions, and secure wallet services. They cater to industries such as e-commerce, iGaming, and fintech, enabling seamless cross-border transactions for businesses of all sizes.
Role Overview
As the Head of Sales, you will have the opportunity to shape the future of sales strategy and execution in a rapidly growing crypto payment company. You will lead and develop a skilled Sales & Business Development team, focusing on driving high performance and accountability. This role is perfect for a strategic thinker who can turn company objectives into actionable plans while identifying and capitalizing on new growth opportunities.
Key Responsibilities
Lead and develop the Sales & Business Development team, setting clear objectives and fostering a culture of accountability, collaboration, and high performance.
Build and improve processes across the function, including performance management, reporting, sales planning, and pipeline management.
Assess team performance and develop the team’s capabilities to ensure consistent delivery against business objectives.
Work closely with Management to define the commercial strategy, translate company objectives into actionable plans, and identify new growth opportunities.
Develop and execute business plans aligned with market opportunities, client needs, and commercial targets.
Provide Management with clear insights into performance, opportunities, challenges, and key initiatives.
Build and maintain relationships with existing clients and strategic partners while developing new business opportunities.
Lead negotiations for complex and strategically important deals, balancing commercial objectives and risk considerations.
Requirements
5+ years of management experience, including senior Sales or Business Development roles in payment processing, fintech, financial services, banking solutions, IT, or related industries.
Strong knowledge of crypto processing and understanding of the commercial and operational dynamics of high-risk industries.
Familiarity with payment product structures, sales cycles, ROI analysis, and scaling commercial functions.
Proven experience leading and developing teams, setting performance frameworks, and driving accountability and continuous improvement.
Proficiency in CRM software and sales analytics tools to drive data-driven decision-making and strategy formulation.
Key Soft Skills
Strong emotional intelligence, business acumen, and communication and negotiation skills.
Analytical and structured approach to decision-making, with the ability to identify opportunities and prioritize high-impact initiatives.
High level of ownership, combined with a collaborative approach and the ability to work effectively with senior management and cross-functional teams.
What We Offer
Competitive compensation package aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.
Location: United Kingdom
Workplace: fully
About the Client
Our client is a well-established dynamic player in the crypto industry, offering a comprehensive payment ecosystem that includes solutions for accepting cryptocurrency payments, automatic crypto-to-fiat conversions, and secure wallet services. They cater to industries such as e-commerce, iGaming, and fintech, enabling seamless cross-border transactions for businesses of all sizes.
Role Overview
As the Head of Sales, you will have the opportunity to shape the future of sales strategy and execution in a rapidly growing crypto payment company. You will lead and develop a skilled Sales & Business Development team, focusing on driving high performance and accountability. This role is perfect for a strategic thinker who can turn company objectives into actionable plans while identifying and capitalizing on new growth opportunities.
Key Responsibilities
Lead and develop the Sales & Business Development team, setting clear objectives and fostering a culture of accountability, collaboration, and high performance.
Build and improve processes across the function, including performance management, reporting, sales planning, and pipeline management.
Assess team performance and develop the team’s capabilities to ensure consistent delivery against business objectives.
Work closely with Management to define the commercial strategy, translate company objectives into actionable plans, and identify new growth opportunities.
Develop and execute business plans aligned with market opportunities, client needs, and commercial targets.
Provide Management with clear insights into performance, opportunities, challenges, and key initiatives.
Build and maintain relationships with existing clients and strategic partners while developing new business opportunities.
Lead negotiations for complex and strategically important deals, balancing commercial objectives and risk considerations.
Requirements
5+ years of management experience, including senior Sales or Business Development roles in payment processing, fintech, financial services, banking solutions, IT, or related industries.
Strong knowledge of crypto processing and understanding of the commercial and operational dynamics of high-risk industries.
Familiarity with payment product structures, sales cycles, ROI analysis, and scaling commercial functions.
Proven experience leading and developing teams, setting performance frameworks, and driving accountability and continuous improvement.
Proficiency in CRM software and sales analytics tools to drive data-driven decision-making and strategy formulation.
Key Soft Skills
Strong emotional intelligence, business acumen, and communication and negotiation skills.
Analytical and structured approach to decision-making, with the ability to identify opportunities and prioritize high-impact initiatives.
High level of ownership, combined with a collaborative approach and the ability to work effectively with senior management and cross-functional teams.
What We Offer
Competitive compensation package aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.
Location: CA_Culver City_Office
Essential Responsibilities
· Regularly reviews processor performance, then provides coaching and training to address gaps.
· Thorough understanding of core values and leadership competencies with the proven ability to inspire others to embody them as well.
· Serve as leader within a team environment.
· Operate as the initial point of contact for team members regarding escalations or other issues.
· Collects and disseminates daily metrics.
· Responds to client, customer, and/or internal processing-related inquiries in a professional, thorough, and timely manner.
· Fields and resolves escalated internal inquiries from other departments.
· Provides feedback and/or suggestions to leadership team on improving operational procedures and processes.
· Collaborate in planning and strategy sessions using continuous improvement methodologies.
· Partners with outside vendor and subcontractor organizations as needed.
· Diligently works on various internal project assignments as needed.
· Assists Supervisor/Manager with other tasks and duties as assigned.
· Oversees the office and team when supervisor is out of the office.
Process events as needed.
Qualifications
· High School Diploma, GED, college experience preferred or equivalent work experience.
· Strong problem-solving and analytical skills.
· Excellent written and verbal communication skills.
· Ability to work in a fast-paced environment.
· Ability to lead/facilitate meetings.
· Proven ability to multi-task, prioritize work, and act with a sense of urgency to meet assigned deadlines.
· Ability to work independently and as part of a team.
· Decisive and able to quickly make sound decisions.
· Professionalism and the ability to work well with different groups of people and different layers of leadership.
· Exceptional aptitude and flexibility towards serving and assisting others.
· Strong interpersonal, decision-making, organizational and conflict management skills.
· Focus on high quality and strong attention to detail.
· Advanced computer skills with O365 suite and reporting databases.
Verra Mobility Values
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
Own It.
We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
Do What’s Right.
We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
Choose Courage Over Comfort.
We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.
Win Together.
We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.
With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company.
Verra Mobility Applicant Privacy Notice
Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
.
Location: New York, New York, United States
About Turing
Turing’s mission is to accelerate superintelligence to drive real economic progress. Headquartered in San Francisco, Turing works with frontier AI labs to generate high-quality datasets, reinforcement learning environments, and frontier research benchmarks that improve model capabilities in software engineering, enterprise knowledge work, and advanced STEM reasoning. In software engineering, Turing is the largest and longest-running data provider in the category. Turing also works with Fortune 500 enterprises across financial services, life sciences, healthcare, retail, automotive, and CPG to build and deploy end-to-end agentic AI systems inside mission-critical workflows. By operating on both sides, Turing closes the loop between frontier research and enterprise deployment, turning real-world deployment signals into better data, evaluations, and more capable models. Learn more at
www.turing.com
.
About the role
Turing Intelligence builds and ships production AI systems for large enterprises. In banking, capital markets, asset management and insurance, our clients come to us with a hypothesis about where AI can move a P&L line, and we turn it into working software that runs in their core workflows, in a regulated environment, with a measured result.
The Engagement Manager owns that outcome: from signed SOW through production deployment, adoption, and renewal. You are the client's day-to-day executive counterpart, the leader of a pod of Forward Deployed Engineers (FDEs), and the owner of the engagement's scope, timeline, margin, and expansion.
This is not a project-management seat and not an engineering seat. It is an account delivery leader who runs a book of business inside a client, keeps senior stakeholders confident, and holds the engagement to its commercial and delivery commitments. You will not write code, but you need enough technical fluency to scope AI work credibly, challenge your engineers' plans, and explain trade-offs to a client CTO or model-risk team without a translator.
What you'll own
Client relationship
Be the trusted counterpart to client sponsors from working teams to managing directors and C-suite. Own the steering committee, the executive updates, and the hard conversations.
Understand the client's business, org, and politics well enough to anticipate what they need before they ask, and to know which stakeholders can stall or accelerate an initiative.
Navigate regulated-enterprise complexity as part of the plan, not a surprise at go-live: model risk management, information security review, data residency, procurement, legal, and Responsible AI requirements.
Protect the relationship through delivery problems. Bring bad news early, with a plan.
Delivery, SOW to production
Own engagements end to end. Structure SOWs with clear scope, milestones, dependencies, acceptance criteria, and a value hypothesis before signature.
Run the engagement: cadence, staffing, risk and dependency management, decision logs, client communications. Make real-time calls on scope and priority to protect the critical path.
Hold the standard that success is adoption and measured impact, not "delivered on time." Define the baseline and KPIs up front and report against them.
Set the quality bar with your engineering lead: production readiness, evaluation of model-backed components, and acceptance testing are part of "done."
P&L and growth
Own the engagement P&L against TI's revenue and margin targets. Manage staffing mix, utilization, change orders, and scope creep to protect gross margin. Forecast accurately and flag variance early.
Identify and shape expansion: new use cases, adjacent business units, follow-on SOWs, renewals. Partner with the BFSI GM, who owns the account relationship and revenue number, to convert them.
Report value delivered, risks, and key decisions to client sponsors and TI leadership on a fixed cadence.
Team leadership
Lead a pod of FDEs and delivery staff. Set direction, unblock, and hold the bar on client-facing professionalism and delivery discipline.
Partner with your technical lead on architecture and staffing decisions; own the outcome even where you don't own the design.
Codify what works into reusable BFSI delivery playbooks, estimation models, and SOW patterns.
What you bring
Required
Collaborative Engagement Manager with sound leadership instincts, a team player who keeps teams motivated under delivery pressure and leads by example, serving as a role model in work ethic, accountability, and client commitment.
8+ years in client-facing delivery or consulting, with at least 3 years leading engagements or accounts for financial services clients (banking, capital markets, asset management, insurance, or payments).
Track record of owning engagement or account financials: margin, forecasting, staffing, change orders, renewals.
You have led at least one AI, ML, or data-platform program into production at an enterprise and can speak to what the client changed as a result.
Executive presence and relationship depth: you have run steering committees, managed MD-level sponsors, and retained accounts through difficult periods.
Technical fluency: you can read an architecture diagram, understand how an LLM-based system is built and evaluated, and ask the questions that expose weak plans. You do not need to code.
Based in the New York metro area and able to be onsite with clients several days per week.
Preferred
Engagement management at a technology consultancy, systems integrator, or AI-native delivery firm; or a delivery leadership role inside a bank or insurer's technology or data organization.
Familiarity with BFSI regulatory context: model risk management, information security and third-party risk, data privacy and residency.
Experience in a two-in-a-box model working alongside a commercial account owner.
How we work
Two-in-a-box: you own delivery and engagement growth; the BFSI GM owns the account relationship and topline revenue.
Small pods of senior FDEs staffed against outcomes, not seats.
Bias to shipping. Iterative delivery and clarity over process.
Low ego. The outcome matters more than who gets the credit.
Compensation and logistics
Base salary + Bonus and equity.
Hybrid. Onsite with clients in NYC as the engagement requires; occasional travel to other client sites.
Reports to the Head of AI Delivery, Turing Intelligence.
#LI-VC1
Values
We are client first:
We put our clients at the center of everything we do, because their success is the ultimate measure of our value.
We work at Start-Up Speed:
We move fast, stay agile and favor action because momentum is the foundation of perfection
We are AI forward:
We help our clients build the future of Al and implement it in our own roles and workflow to amplify productivity.
Advantages of joining Turing
Work at the frontier of AI
, helping the world’s leading AI labs improve their most advanced models by building expert datasets, RL environments, and first-of-a-kind benchmarks.
Contribute to leading-edge AI research
and showcase your work at top conferences such as ICLR, ICML, and NeurIPS.
Bring frontier AI innovation to the enterprise
, applying lessons learned from leading AI labs to solve real-world business challenges.
Collaborate with and learn from exceptional colleagues
with deep AI experience from Google, Meta, Amazon, and other leading technology companies.
Move at the pace of AI innovation
, with the speed, ownership, and impact of a startup.
Turing is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics. At Turing we are dedicated to building a diverse, inclusive and authentic workplace and celebrate authenticity, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
For applicants from the European Union, please review
Turing's GDPR notice here
.
Location: New York, NY (HQ); Remote (Canada); San Francisco, CA; Remote (US); Miami, FL; Washington, D.C.
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
The Enterprise CSM, Bill Pay & Procurement Specialist, ensures Ramp’s upmarket customers quickly unlock value from our AP Automation and Procurement products. As part of the Customer Activation team, you’ll guide customers through implementation, configure workflows aligned to their internal processes, and help them operationalize Ramp’s tools to drive efficiency and compliance. In this role, you will help shape Ramp’s Enterprise activation motion for Bill Pay & Procurement and influence the strategy that accelerates customer adoption and business impact.
WHAT YOU’LL DO
DELIVER HIGH-QUALITY IMPLEMENTATIONS
- Lead Enterprise customers through the end-to-end onboarding of Ramp Bill Pay and Procurement, ensuring fast, accurate, and complete deployment
- Educate customers on Ramp’s AP workflows, procurement best practices, approval logic, vendor management, and policy configuration
DRIVE CUSTOMER ADOPTION & BUSINESS OUTCOMES
- Prevent delays in implementation by proactively identifying blockers and reinforcing the value of adopting Ramp’s AP & Procurement solutions
- Understand customers’ current AP, purchasing, and approval processes to identify pain points, recommend improvements, and guide them toward an optimized rollout
BE A PRODUCT & WORKFLOW EXPERT
- Become deeply knowledgeable in Ramp’s Bill Pay & Procurement capabilities—including integrations, vendor onboarding, approval routing, purchase requests, and invoice processing
- Troubleshoot customer issues and partner closely with Product and Engineering to surface insights, communicate gaps, and collaborate on solutions or workarounds
CROSS-FUNCTIONAL PARTNERSHIP & CUSTOMER ADVOCACY
- Provide structured feedback and insights to Product to inform roadmap prioritization
- Balance multiple customer activations at once, managing timelines, customer communication, follow-ups, and proactive outreach
WHAT YOU'LL NEED
- 5+ years of experience in Customer Success, Implementations for products supporting AP and/or Procurement functions
- Strong project management and time management skills with the ability to keep multiple customers on track simultaneously
- Excellent verbal and written communication skills, including the ability to explain complex workflows simply
- Experience partnering with technical teams to share customer feedback, troubleshoot issues, and propose creative solutions
- Demonstrated ability to quickly learn a product deeply and articulate the “why” behind product decisions
- Strong record of meeting or exceeding performance metrics in previous roles
- Ability to anticipate customer needs and position product capabilities proactively
- Comfort operating in a fast-paced, high-growth environment with evolving processes
NICE TO HAVES
- Experience with Accounting Systems (e.g., NetSuite, QuickBooks, Xero, Sage, ERP/AP modules)
- Background in financial services, Fintech, or SaaS implementations
- Experience at a high-growth startup
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: New York, NY (HQ); Remote (Canada); San Francisco, CA; Remote (US); Miami, FL
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Technical Consultants are on the frontlines working to establish partnerships with Ramp customers, and act as a liaison between customers and our internal technical teams. You’ll be partnering with Customer Activation & Account Management teams to identify, prioritize and build financial solutions for new and existing customers so that Ramp continues to scale with their needs.
You will act as the technical and financial subject matter expert for our customers, and design solutions that address the customer’s needs through Ramp and partner integrations. You will partner with Post-Sales teams to drive Product, Design and Engineering teams’ roadmaps to evolve Ramp to better serve our customers at scale and offer increasingly higher value to the customers.
You will define the customer’s financial & technical success criteria from onboarding through activation and expansion. You will represent Product, Design and Engineering externally and will operate with deep conviction and understanding of Ramp’s technical capabilities. The role requires technical skills necessary to understand and educate on robust accounting features, and integrate them across all the touchpoints and surface area of a customer.
What You’ll Do
- Act as a technical advisor to customers and Ramp’s internal teams while supporting high-value implementations and expansion opportunities by guiding integration, configuration, and system design
- Partner with Customer Activation and Account Management teams to assess customer requirements and propose scalable solutions; particularly involving ERP, HRIS, and API integrations
- Collaborate with onboarding specialists and implementation leads to support technical workstreams (not run them), ensuring faster time-to-value and customer success
- Work with customers to problem-solve technical hurdles and propose effective product implementations for each customer with a deep understanding of the full range of integration and configuration options
- Participate in technical discovery to understand customer systems and workflows, and recommend best-fit Ramp architecture. This includes when and how to use Ramp’s API
- Be a subject matter expert across our HRIS and Accounting integration partners, partnering with Sales, Product and partners to advocate for integration development in-line with customer needs
- Troubleshoot integration blockers and guide customers through complex configuration decisions without writing code directly
- Contribute to internal documentation and tooling that scales Ramp’s ability to support integration use cases across a growing customer base
- Influence Ramp’s product roadmap by channeling customer pain points and feedback to the Product and Engineering teams
What You Need
- Bachelor's degree in computer science, engineering, finance, business, or a related field
- 4+ years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role, ideally in a SaaS or fintech environment
- Familiarity with ERP systems (e.g. NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion) and finance/accounting workflows
- Comfort working with APIs, integration logic, and system architecture and being able to explain those concepts to finance and operations stakeholders
- Strong communication skills: able to translate complex technical solutions into business value, guide customers toward scalable approaches, and diplomatically steer conversations when requests are misaligned with best practices or product capabilities
- Collaborative mindset and ability to work cross-functionally with Sales, Customer Success, Product, and Engineering
- Exceptional organization and problem-solving skills, with a bias toward action and a high level of ownership
- Thrives in ambiguity and fast-paced environments; adaptable and resourceful as we scale Ramp’s upmarket motion
For candidates located in NYC or SF, the pay range for this role is $167,000 - $220,000. For candidates located in all other locations, the pay range for this role is $150,000-$206,000.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: San Francisco, CA, USA
About the role
As a
Senior Software Engineer
on the
AI Enablement
team, you will build the internal platforms, primitives, and guardrails that make AI a trusted co-pilot for employees across Chime.
You’ll work on systems like
Archimedes
,
Bosun
, and
easyRAG
that power internal AI assistants, developer workflows, and retrieval-backed applications. These platforms make it easier for teams across the company to build, adopt, and scale LLM-powered tools safely and effectively.
This team defines Chime’s
golden paths for AI
: opinionated but flexible patterns that help teams move quickly while maintaining safety, reliability, cost control, and governance. In this role, you’ll help turn emerging AI capabilities into durable, reusable platform features that can be adopted across the company.
You’ll partner closely with
Platform Engineering, Security, Risk, Legal, and product teams
to build scalable, well-governed systems that support internal AI use cases from early prototyping through production adoption.
In this role, you can expect to
Build and evolve internal AI platforms such as
Archimedes, Bosun, and easyRAG
, enabling teams to develop and scale LLM-powered applications and workflows
Design and implement reusable platform capabilities such as APIs, SDKs, templates, and shared services that make it easier to build safe, high-quality AI-powered tools
Prototype and productionize new AI capabilities, identifying high-leverage use cases and turning successful patterns into durable platform features
Define and improve Chime’s
golden path
patterns for LLM usage, balancing developer velocity with safety, reliability, and cost efficiency
Develop systems that let teams launch AI-powered assistants and workflows in a standardized, observable, and governed way
Establish evaluation, observability, and cost-management practices across AI systems, including quality, latency, safety, and spend
Partner with Security, Risk, and Legal to implement practical guardrails for responsible AI development and usage
Drive consistency and standardization in how AI systems are built, deployed, and operated across the company
Collaborate with engineers and partner teams across Chime to embed AI into internal tools, workflows, and employee experiences
To thrive in this role, you have
Significant experience as a software engineer building distributed systems, platform services, or internal developer tools
Hands-on experience building with LLMs or ML services and shipping production-quality features on top of them
Strong coding skills in at least one of
Python, Go, or TypeScript/JavaScript
, with comfort working across services, CLIs, and internal tooling
A platform mindset: you think in reusable primitives, contracts, and paved roads rather than one-off solutions
Familiarity with AI-specific engineering concerns such as evaluation, prompt and version management, observability, cost control, safety, and data privacy
Experience partnering with cross-functional stakeholders such as Security, Risk, Product, and Operations, and influencing direction through strong technical judgment
Strong written and verbal communication skills, with the ability to explain technical tradeoffs clearly to both technical and non-technical audiences
Engineers are required to participate in on-call rotation. Being on call may include responding to incidents outside of regular working hours when necessary.
#LI-Remote
#LI-WW1
Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.
Wage Notice
$164,000
—
$227,000 USD
A little about us
At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential.
We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members.
We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.
We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential.
Because if we don't—who will?
*Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC.
What we offer for our full-time, regular employees
🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location.
💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees.
✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life.
🏝 Generous vacation policy and company-wide paid days off
🫂 1% of your time off to support local community organizations of your choice
👟 Annual wellness stipend to use towards eligible wellness related expenses
👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
👪 Access to family planning reimbursement
💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress
We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.
Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact:
accommodations@chime.com
.
To learn more about how Chime collects and uses your personal information during the application process, please see the
Chime Applicant Privacy Notice
.
Location: United States
What the Role Is
Babylist Health is scaling past DME into insurance-covered classes and lactation consulting, and we need a seasoned operations leader who can build the rigorous operational and compliance foundation that enables the business to scale safely and effectively. The Payer and Clinical Operations Associate Director owns that foundation — making sure new payers go live smoothly, existing payer operations run without disruption, and every license and credential tied to our clinical services is valid, current, and audit-ready.
You’ll manage a high performance team that delivers both quality and operational excellence. You're the first call when an audit, site inspection, or major payer transition lands, and the person tracking payer-level performance closely enough to catch operational problems before they become incidents. This role reports to the GM of Babylist Health and leads a team of two.
This role works closely with our billing/claims (RCM), product, and customer support functions— you own the operational compliance side of payer and clinical work, and partner closely with these teams day to day.
Who You Are
You've run payer operations at scale, across more than one contract type or service line
— bringing new payers live on schedule, managing transitions, and keeping existing contracts in good standing.
You know healthcare licensing and credentialing well enough to own it without doing it yourself
— state licensure, site inspections, payer-level credentialing. You've built or bought the capacity to execute, and stayed accountable for it being right.
You've owned the operational relationship with payers directly
— you've been in the room when something urgent lands, not briefed on it afterward.
You've worked in multi-state regulatory compliance
and can translate rule changes into process, documentation, and record-keeping that people actually follow.
You've managed both commercial and Medicaid payer work
, including Medicaid expansion into new states.
You set direction and write requirements, rather than waiting for someone else to define the roadmap.
You're a strong people manager who can coach and performance manage, and you stay close enough to the work to catch problems early.
You build process rather than follow it — you bring order to ambiguous, fast-changing operational work, and leaders can tell at a glance where things stand.
You operate comfortably across a large, matrixed organization — partnering daily with billing and RCM, legal, product, and customer support without owning any of those functions.
You naturally reach for AI in your work — at Babylist, every team uses AI daily. You're already using it to move faster and improve your output, and you stay curious about what's coming next.
How You Will Make An Impact
Own the onboarding of every new payer — a smooth go-live is your responsibility, you own the process, the timeline and the cross functional collaboration to ensure the business is ready to service new payers on time and in full
Keep existing payer operations running clean, catching and fixing friction before it becomes a pattern. Examples include ensuring payers have efficient AR processes (EFT set up, payment schedules), ensuring we are servicing all eligible sub-plans, staying on top of changing allowable amounts and perpetuating these through our systems etc.
Own licensing and credentialing for our clinical services, including IBCLC credentialing, as we expand into classes and lactation consulting — every license current, every credential valid, every renewal ahead of deadline.
Lead the response when an audit, site inspection, or license renewal lands — you're the point of contact, and leading the response
Lead identification and implementation of compliance best practices across the Babylist Health org
Manage payer transitions end-to-end, including major payer changes, with a clear plan and clear communication to stakeholders.
Build and maintain visibility into payer-level performance — where things are working, where they're not, and what needs attention next.
Program-manage both day to day reporting and monitoring of the business as well as the operational side of new launches, such as launching new DME types, new lines of business etc.
Manage and develop two direct reports, building a team that scales with the business.
Partner cross-functionally with billing/RCM, legal, product and the payer contracting team — you own operations and compliance to facilitate their work
Why This Role
Babylist Health is scaling into classes and lactation consulting right now — you're building the operational and compliance playbook while it still doesn't exist, not maintaining one someone else wrote.
You'll lead a team from day one, with a direct line to the GM of Babylist Health.
The scope is broad and real: licensing, credentialing, audits, payer transitions, and program management for new lines of business all sit with you — not split across five different roles.
This is one of the moments that determines whether growth actually happens — the business can't scale into Medicaid and new clinical services without operations that hold up.
About Compensation
We use a market-based approach to compensation. The starting salary range for this role is:
$133,567 to $178,118
Your starting salary will be based on your location, experience, and qualifications, with increases over time tied to performance, role growth, and internal pay equity.
Who We Are
Babylist is the leading platform for expecting and new families. More than 10 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, guidance, and expert recommendations. As a modern, AI-forward tech company, Babylist has expanded from a universal registry into a full ecosystem — the Babylist Shop, Babylist Health, Babylist Money, NYC and LA showrooms, branded content, and more — generating $750M in revenue in 2025. Building the generational brand in baby, Babylist is reshaping the $235B kids and baby market and helping parents feel confident, connected, and cared for at every step.
Our Ways of Working
Babylist is remote-first with team members across the U.S. and Canada who move fast, think smart, and use AI as part of how they work every day — not as an experiment, as an expectation. We come together twice a year to build the relationships behind the work, and we hire people who are genuinely excited about what's possible and prove it through how they show up.
Why You Will Love Working At Babylist
Our Culture
We work with focus and intention, then step away to recharge
We believe in exceptional management, and we invest in the tools and the time to connect with colleagues
We build products that positively impact millions of people's lives
AI is part of how we work, not a side experiment. You'll have leading tools like Claude and ChatGPT from day one, with no waiting on access, so the busywork gets handled and your judgment goes where it counts
Growth & Development
Competitive pay and meaningful opportunities for career advancement
We believe technology and data can solve hard problems
We're committed to career progression and performance-based advancement
Benefits
Company-paid medical, dental, and vision insurance
Retirement savings plan with company matching and flexible spending accounts
Generous paid parental leave and PTO
Winter Wonder Week: the whole company takes a paid week off at the end of the year, whether or not you celebrate anything, so everyone's out at once and comes back refreshed
Remote work stipend to set up your office
Perks for physical, mental, and emotional health, parenting, childcare, and financial planning
Important Notices
Recorded Interviews.
Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription.
Interview Integrity.
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Location: Atlanta
Workplace: Hybrid
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Are you seeking an opportunity to make a significant impact within one of the world's fastest-growing fintechs? At Checkout.com, we pride ourselves on being the invisible layer powering the payment solutions for some of the world's largest brands, such as Klarna, Sony, and eBay.
This Enterprise Sales Executive role is for a driven and strategically minded professional with a passion for winning complex new business. We are rapidly expanding our Go-To-Market (GTM) team in the US, recognizing this market as our #1 priority with the biggest total addressable market. This is a high-growth, high-reward environment where you'll contribute directly to our expansion by working with innovative Enterprise clients across the US landscape. In this role, you'll be empowered to run your own strategies and hypotheses with best-in-class commissions. We seek smart, hardworking individuals who thrive on challenge, embodying tenacity and a strong sense of urgency. Whether you come from tech sales, banking, consulting, or another results-driven field, this is your chance to make a significant impact and grow quickly in a competitive space.
The ideal candidate approaches business development and go-to-market in an analytical and data-driven manner, and is a creative problem-solver. You will be required to think outside the box, to help build deep and meaningful relationships with merchants and to be highly organised.
What You Will Do (Key Responsibilities):
As an Enterprise Sales Executive, you will be responsible for end-to-end management of the new logo sales cycle within a territory of Enterprise accounts. Your responsibilities will include:
- Strategically prospect and plan accounts to identify and target high-probability new logo opportunities, leveraging deep intelligence, networks, and disciplined execution to build pipeline. High-performing reps excel at identifying leads, evaluating their potential, choosing targets, and creating an outbound strategy to reach them.
- Engage with customers consultatively to build long-term, trust-based relationships, focusing on understanding their challenges and proposing tailored, high-value solutions. You’ll leverage our proven sales methodology, industry, and product knowledge.
- Deal leadership: Orchestrate and lead deals by coordinating internal resources, building quantitative business cases, delivering impactful presentations, and proactively solving problems to drive opportunities forward.
- Closing: Lead negotiations, handling objections, creatively addressing concerns and steering complex deals to successful closure.
- Track and analyze your sales performance, owning results independently, continuously learning industry trends, and leveraging feedback to improve and grow.
Core Competencies & Traits We Value:
- Entrepreneurial Drive: Possess a persistent, self-starter mentality, operating your territory as an owned business with strong accountability and urgency.
- Strategic Acumen: Analytical and data-driven. Exhibit high intellectual curiosity, rapidly learning and applying complex strategic insights to account planning and leveraging new technologies like AI for accelerated performance.
- Learning: Actively seek feedback, demonstrate a growth mindset, and dynamically adjust strategies based on results and evolving information.
- Confident in stakeholder management, including engagement with C-suite executives.
- Highly organised and able to prioritise shifting workloads and responsibilities effectively.
- Strong written and verbal communication skills.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Parkland, USA
Appodeal
is a dynamic US-based product company with a truly global presence.
We have offices in
Warsaw, Barcelona and Parkland (FL),
along with remote team members located around the world.
Our company thrives on diversity, collaboration, and innovation, making us a leader in the mobile app monetization space.
Why Appodeal?
At Appodeal, we’re more than just a company—we’re a team united by a common mission:
Help people discover and grow their talents through products that enable successful mobile app businesses!
We take pride in our cutting-edge product and our internationally dispersed team of talented professionals.
Here’s what we value, and what we hope you do too:
Seek the Truth and Say It with Care:
We find the truth together, and nobody owns it, the CEO included. Stories, perspectives and beliefs can be personal. Facts can’t.
Leverage Data to Build Product:
Our decisions start from data. We build systems rather than one-off tasks, use AI agents in our daily work and automate whatever is manual. When numbers don’t match, we fix them.
We Work Together to Serve Others:
No closed doors between teams. We share what we learn and win as one company first.
Insist on Higher Standards:
We don’t settle for “good enough”. We question it and push for better.
Passionate Curiosity Fuels Perseverance:
We ask “why”, take on ambiguous problems and keep going when they get hard.
Lean Startup Mentality: Start Small, Iterate Quickly:
Think big, ship an MVP first and learn fast. No big-bang releases.
Ownership and Accountability:
We work in small squads so each team owns its result end to end and has the freedom to get there. Go deep in your craft and wide enough to own the whole outcome. Escalate blockers early, admit mistakes, fix the damage and learn.
Appodeal
is a dynamic US-based product company with a truly global presence.
We have offices in Warsaw, Barcelona and Parkland (FL), along with remote team members located around the world.
Our company thrives on diversity, collaboration, and innovation, making us a leader in the mobile app monetization space.
Why Appodeal?
At Appodeal, we're more than just a company — we're a team united by a common mission: Help people discover and grow their talents through products that enable successful mobile app businesses!
We take pride in our cutting-edge product and our internationally dispersed team of talented professionals.
Here's what we value, and what we hope you do too:
Continuous Learning and Growth:
We are passionate about learning, growing personally, and building rewarding careers.
Making an Impact:
We are committed to building a history-defining company that leaves a lasting impact on the mobile app industry.
Solving Exciting Challenges:
We tackle complex problems every day, supported by a team of world-class professionals and mentors.
Enjoying the Journey:
We believe in having fun while working toward our goals.
About the Role
We're hiring an Executive & Personal Assistant to the CEO
to protect the CEO's quality time and reduce the number of decisions he personally has to make. You'll own his calendar, his working and living environment, travel, health and wellness operations, household and office administration, finance administration across personal and corporate spend, and the coordination of the small support team that executes all of it. The executive and personal sides of a founder's life are one system here, so this role covers both — you direct execution while keeping ownership of the outcome.
And here's what makes this role different: you're not only running the operation, you're building the system that runs it. Meeting capture, transcription and OKR check-in data already happen automatically, and travel booking runs against a written playbook. What doesn't exist yet is a scorecard covering everyone in the support perimeter, fed by logs that collect themselves rather than by hand, and a way for the CEO to see the state of your work on a Monday morning without asking for it. Building both is a core expectation, not a nice extra — and as more of the administrative layer automates, this role shifts further toward reviewing what the systems produce, catching exceptions early, and managing the people and vendors around the automation.
You'll report directly to the CEO.
Key Responsibilities
Calendar and meeting discipline
Own the CEO's professional and personal calendar as a single integrated schedule — meetings, travel, training, treatments, family.
Enforce meeting discipline: agendas prepared, correct attendees, pre-reads circulated 24 hours ahead, action items captured and closed before the next meeting.
Manage requests for the CEO's time with judgement — decline, defer, delegate or escalate.
Resolve calendar conflicts independently and report the resolution rather than returning the decision.
Scorecards, reporting and automation
Build and maintain a personal scorecard and a team scorecard covering every person and vendor in the support perimeter, with digital logs of dates, responsibility areas and reports.
Hold a weekly and biweekly reporting rhythm that doesn't slip when operational demand rises.
Work inside the company's OKR system, track commitments and follow through to closure.
Automate recurring work with AI tooling — meeting notes and action items, scheduling, reporting, document drafting — and progressively reduce the manual load of the role itself.
Environment management
Make sure the Parkland office, the Barcelona setup and the CEO's home are ready before he arrives: climate, light, air quality, noise, cleanliness, food, connectivity.
Resolve environment problems on the spot rather than routing them, including when the responsible person is unavailable.
Travel, events and hospitality
Own business and personal travel end to end, with a travel assistant executing bookings against a playbook covering class, hotels and budget.
Manage conferences, quarterly business reviews, executive meetings, family occasions and milestones, gifts and deliveries.
Handle disruption — cancellations, reroutes, ground transport failures — as it happens.
Health, sport and wellness operations
Coordinate medical, dental and concierge medical appointments and follow-ups, keeping continuity of care across providers.
Manage the training schedule and wellness treatments, and manage nutrition with chefs in Parkland and Barcelona.
Protect wellbeing decisions actively, including against schedules that are locally normal and personally wrong.
Support perimeter and office operations
Coordinate the support team — travel assistant, house manager, driver, handyman — plus office and household vendors, without formal line authority over them.
Hire and onboard supporting roles, starting with an office manager.
Run payroll for hourly staff on a biweekly cycle, verifying timesheets before approval.
Keep vendor contracts, renewals and service quality under review, and supervise office operations including lease matters, setup and improvement.
Finance administration
Corporate card management: receipts, notes, monthly close.
Personal and family payments through a dedicated account, with regular reporting and funding requests.
Light bookkeeping and cost review across the support perimeter.
Legal and personal projects
Drive immigration, visa and documentation matters to completion, including in-house filings and deadline tracking.
Household administration: security and camera systems, maintenance, insurance and service contracts.
Family support requests, with CEO approval.
What We're Looking For
Experience
Prior experience supporting a founder or CEO across both business and personal domains — not a scheduling-only or office-management-only background.
Coordinating people and vendors without formal authority: household or office staff, contractors, service providers.
International travel coordination — flights, hotels, visas, ground transport.
Systems and Data
You can build and maintain a scorecard or dashboard from scratch: define what's tracked, get the data in automatically where possible, and explain what the numbers mean to someone who wasn't involved.
A track record of holding a reporting rhythm under operational pressure, evidenced by artefacts you built and maintained yourself.
Demonstrated AI experience in this domain — scheduling, meeting notes and action items, reporting, document drafting — with the ability to describe the workflows you improved, the results they delivered, and how you validated the output.
Tools
Advanced Google Workspace; Slack; Zoom.
A corporate expense platform such as Ramp, and payroll for hourly employees such as Rippling, with light bookkeeping.
Soft Skills
Exceptional attention to detail and very high personal standards.
The resilience to absorb a high volume of competing tasks without letting the reporting cycle slip.
Independent judgement — comfortable deciding and being accountable rather than escalating everything.
Discretion: a very high standard of privacy around business, family, health and finances.
Fluent English; US work authorisation; willing to work from Parkland four days a week with one day remote.
Nice to Have
Confluence and Jira, or comparable documentation and tracking tools.
Experience with an OKR tracking system; a meeting-management tool such as Fellow; a scheduling AI such as Motion.
Nutrition, health and wellness knowledge.
Experience hiring and onboarding household or office staff, and experience with immigration and visa processes.
How Success Is Measured
Success in this role is measured through:
The CEO never having to ask where something stands
Task state visible to him without being requested
Every person and vendor in the perimeter measured, with data arriving automatically rather than collected by hand
A reporting rhythm that holds through difficult weeks
Travel, events and environments running without questions being raised
Nutrition, training and treatments running to schedule without the CEO's involvement
Payroll, vendor contracts and spend accurate and reviewed on time
You'll Work Closely With
The CEO
The executive team, on meeting preparation and follow-through
The travel assistant, house manager, driver and handyman — and the office manager you'll hire
Household and office vendors
Finance, on corporate cards and payroll
What Makes Someone Successful
The strongest people in this role:
Care about the outcome itself rather than how it looks — surface work passes a checklist and falls apart when someone opens the hood.
Build the system instead of carrying it personally, so that what they set up survives them.
Decide and report, rather than handing the decision back.
Execute a direction they disagree with, and raise the disagreement where it belongs.
Hold a large number of small details without being overwhelmed by the volume arriving.
Location and Travel
Parkland, Florida
- four days a week in the office, one remote, with the judgement to be on site more when the situation requires it. We're open to candidates outside Florida who are willing to relocate, and relocation is covered in full. Occasional travel with the CEO, principally to Barcelona around quarterly business reviews.
We are a group of different but like-minded people who are inspired by a common goal and love what they do.
With an outstanding product and a mission that excites and inspires, Appodeal offers a unique opportunity to make an impact while being part of an amazing team.
Join us
and help shape the future of mobile app success!
Location: Remote
What you’ll be part of
Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.
The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.
About the role:
We are seeking an exceptional Senior Client Success Manager to join our Client Success team. This role will report to the Director of Client Success (large market). The Senior Client Success Manager plays a critical role in driving engagement, satisfaction, and retention across a high-volume large market book of business (1,000–4,999 lives). As the primary owner of day-to-day client and broker relationships, this role ensures clients realize ongoing value from Garner while proactively identifying risks and opportunities across the portfolio. By combining strong relationship management with disciplined execution and cross-functional partnership, this role directly impacts client success and long-term retention.
Where you will work:
Garner is headquartered in NYC, but this position is available for individuals who are comfortable with remote work and occasional travel to HQ.
Ability to travel up to 25% of the time.
What you will do:
Own and manage large market client and broker relationships across a high-volume book of business (25-30 accounts), ensuring a consistently high-quality client experience.
Deliver an exceptional client experience by executing key workflows, monitoring account health, and proactively addressing risks.
Track and analyze client success KPIs, translating insights into action plans that drive engagement and retention.
Develop and execute engagement plans aligned to client goals, ensuring timely delivery of all initiatives and commitments. Assume full ownership of all engagement-related KPIs.
Manage multiple concurrent client projects with strong attention to detail, maintaining clear timelines, priorities, and deliverables.
Collaborate cross-functionally with Strategic Account Management, Sales, and Concierge (Member Services) to meet client needs, triage issues, and achieve engagement goals.
Lead client meetings and communications with key stakeholders and broker partners, providing education, insights, and actionable recommendations.
Represent the company in virtual and in-person client-facing sessions (up to 25% travel). Develop and deliver high-quality client reports, presentations, and educational sessions.
The ideal candidate has:
5+ years of experience managing a large, high-performing B2B book of business, with a proven track record of driving engagement, client satisfaction, and NRR; preferably in the healthcare and benefits industry.
Demonstrated client management expertise, including ownership of executive relationships and day-to-day account management, as well as navigating complex client and broker stakeholder environments.
Exceptional project management and organizational skills, with the ability to manage competing priorities and execute with precision and strong attention to detail.
Data-driven mindset, leveraging KPIs and client insights to proactively identify risks, optimize engagement, and drive measurable ROI.
Strong executive presence and communication skills (both written and presentation), with a proactive, solutions-oriented approach and a passion for delivering an outstanding client experience in a fast-paced environment.
Possesses a proven track record of curiosity and independent problem-solving, both when navigating client challenges and collaborating cross-functionally with internal teams.
A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback.
This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare.
Compensation Transparency:
The salary range for this position is $120,000 - $140,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k) with company match, flexible spending accounts, Teladoc Health and more.
Fraud and Security Notice:
Please be aware of recent job scam attempts. Our recruiters use
getgarner.com
and
garnerhealth.com
email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement
here
and to
candidateprotection@garnerhealth.com
.
Equal Employment Opportunity:
Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at
talent@garnerhealth.com
.
Location: United States
Workplace: Remote
We are looking for a Director of Partner Programs & Operations to work with Partner, Sales and Operations leadership to design, build, and run the partner ecosystem at ClickHouse. The function covers four capabilities: partner programs, partner operations, channel development, and partner enablement.
This is a design and build role before it is a management one. The program, the systems and data underneath it, the onboarding and readiness motions, and the way the ecosystem is measured are yours to design.
Working closely with the VP, Global Partners and Alliances, and reporting to the VP, Revenue Operations, you share accountability for what the partner ecosystem produces and for what it can deliver: partner-sourced and partner-influenced pipeline, and the certified capacity to implement ClickHouse. You own the programs, standards, and measurement behind both.
You will inherit a small team and grow it as the partner business does. The function runs globally, working through the regional field operations teams.
WHAT YOU'LL BE DOING
- Own the partner program definition and the annual refresh: tiering, benefits, requirements, the partner business planning cadence across cloud, ISV, and SI partners, and the MDF budget with the rebate and funding mechanics behind it. Design the program so it pays for the behavior we want.
- Own the operational counterpart relationships at the hyperscalers and our top-tier partners: program compliance, competencies, the funding and credits those programs make available, and the standing reviews that keep us qualified and keep the joint motion moving.
- Own how the partner business is measured. Set what pipeline contribution and certified delivery capacity mean, and own the reporting that shows where that capacity exists and where it is thin. Defend the numbers to sales leadership, Finance, and the partners.
- Design and own the partner systems, process, and data layer everything else runs on: the PRM, the partner data model in Salesforce, deal registration rules and SLAs, conflict resolution with direct sellers, and co-sell submission hygiene and partner-of-record accuracy. You define the requirements and the logic, and the systems team builds and maintains against them.
- Co-own channel development with the Partners team. You own the onboarding and activation framework that carries a partner from signed to productive, and you run it directly for the long tail. The Partners team leads development for strategic partners and works from the same framework.
- Own partner enablement and readiness: certification paths, competency requirements, and the partner-facing curriculum and content library, built with the enablement and learning teams that own the platform and delivery. You own the readiness bar that determines whether an SI can implement ClickHouse well without us in the room.
- Own the partner-of-record and attribution side of marketplace transactions, with the commercial team owning execution.
- Develop the team and build out the capability the partner business needs next. Design how a small function supports a global partner surface, and expect to carry work yourself before it is staffed.
WHAT YOU BRING ALONG
- 10+ years in partner operations, channel operations, alliances, or revenue operations with direct partner scope, including at least five years leading a team.
- A builder's bias. You would rather design a program than administer one, and you have taken one from early to real: you can point to the tiering, economics, and deal registration you designed or rebuilt, and what it produced. You are comfortable making the platform, process, and data model decisions the function needs, and standing up a motion from a thin starting point.
- Direct hyperscaler experience, required. You have worked AWS, GCP, or Azure partner programs from the operational side: co-sell, program tiers and competencies, marketplace mechanics, and funding.
- Experience building SI and services partner capability, not only transacting partners. You know what it takes for a partner to deliver competently on a technical product: certification that means something, real practice investment, and delivery quality you can measure rather than assume.
- Fluency with partner economics. Margin, referral fees, rebates, and MDF, and how each shows up in revenue, in the P&L, and in partner behavior.
- Owner-operator mindset. You treat partner programs and operations as a system you own end-to-end: you build it, you run it, you fix it when it breaks, and you measure it by what it produces, not by activity.
- Systems depth. Strong working knowledge of the Salesforce partner data model and a PRM platform (Impartner, Allbound, Salesforce PRM, or similar), with enough depth to specify what needs to be built rather than describe the problem.
- SQL fluency required. Comfortable building your own analysis on partner performance.
- Exposure to consumption-based or usage-based business models strongly preferred. You understand marketplace transaction mechanics, commit drawdown, and why a marketplace deal is not just a differently-papered direct deal.
- Able to partner with Legal and Finance on partner agreements, margin structure, MDF accrual and payout, and the revenue recognition implications of channel and marketplace transactions.
- Credible with partners externally and with the field internally. You can sit in a hyperscaler partner review and in a regional pipeline call, and be useful in both.
- Excellent written and verbal communication. Comfortable presenting to executives and to senior partner stakeholders.
- Bachelor's degree; advanced degree or equivalent experience preferred.
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new eligible team member who joins our company receives equity.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Lagos, Nigeria
УдалённоRemote - United States
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
New York, New York, United States; For applicants from the European Union, please review
ГибридNew York, NY (HQ); Remote (Canada); San Francisco, CA; Remote (US); Miami, FL; Washington, D.C.; Relocation expense coverage to NYC or SF (if needed)
ГибридNew York, NY (HQ); Remote (Canada); San Francisco, CA; Remote (US); Miami, FL; Relocation expense coverage to NYC or SF (if needed)
seniorSan Francisco, CA, USA
United States
ГибридГеография найма не уточнена
Parkland, USA; We're open to candidates outside Florida who are willing to relocate, and relocation is covered in full
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