Location: Berlin, Germany
Workplace: hybrid
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a
Founding Product Manager
to join one of our
clients
' team. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.
Berlin • Cybersecurity & AI Startup • Recently Funded
A newly funded cybersecurity startup in Berlin is looking for a
Founding Product Manager
to join as a founding team member and help design the core security, identity, and enforcement foundations of a next-generation AI-powered security risk management platform.
It’s an early-stage startup founded by experienced cybersecurity leaders with backgrounds in Israeli Intelligence units. We are looking for a hands-on
Founding Product Manager
for a hybrid role based in central of Berlin. If you are passionate about cybersecurity and AI tech, thrive in fast-paced startup environments, and enjoy building complex platforms from the ground up, this is an opportunity to make a real impact.
They’re building a next-generation cyber risk platform that helps enterprises understand, measure, and reduce identity risk at scale. Our goal is to turn complex identity and security data into clear, actionable risk insights that CISOs and CTOs can trust. You will work from scratch on core platform components from day one, shaping how modern enterprises manage and reason about risk using cloud-native systems and AI-driven analysis and automated enforcement through AI Agents.
Key Responsibilities:
Define and build product
for new cyber security product from
scratch
Design end-to-end user journeys
across the entire platform, from onboarding to daily usage and advanced workflows
Define platform
information architecture, navigation, and core UX principles
Own wireframes,
user flows
, and interaction logic (from low-fidelity to production-ready concepts)
Prepare tickets and own
backlog
Translate user needs, risk scenarios, and business goals into
intuitive UI/UX decisions
Contribute the
product vision
and translate it into a clear, actionable roadmap
Ensure complex security and risk concepts are expressed in simple,
usable interfaces
Drive
product discovery
, validation, and prioritization from day zero
Work closely with
engineering, security, and data teams
to ship the right product fast
Define MVP scope,
iterate
based on real customer feedback, and avoid over-engineering
Balance
security, usability, and scalability in a complex cyber risk platform
Represent the product
internally and externally with customers, partners, and investors
Build whole platform
from scratch
Must have skills:
10+ years
of hands-on experience designing complex
B2B SaaS
web platforms for technical products
Proven ability to scatch
end-to-end user journeys
using
Figma
(flows, wireframes, interactive prototypes)
Strong experience with
design systems
and component-based UX (Figma libraries, tokens, variants)
Ability to write clear
PRDs, user stories, and acceptance criteria
in
Notion, Confluence, or similar
Experience working closely with engineering teams using
Jira, Linear, or GitHub Projects
Solid understanding of
REST APIs of
SaaS integrations
and backend-driven UIs (can read OpenAPI / Swagger specs)
Experience defining
data-heavy dashboards
(tables, filters, charts, drill-downs)
Strong grasp of
UX for complex domains
(security, risk, finance, compliance, or enterprise admin tools)
Familiarity with
event tracking and product analytics
Experience in using TOP
product AI tools
Ability to run
user interviews and usability testing
and translate findings into product decisions
Strong understanding Ability to
build things from scratch
at early stage startup
High ownership mentality, startup mindset, and ability to move quickly.
Experience in
startup or scale-up environments
Low ego, high commitment, and a
true tech startup mentality
.
Strong
problem-solving skills
and ability to work in a collaborative environment.
Excellent
English
communication skills
Nice-to-have requirements:
Experience with
cybersecurity, IAM, GRC, or risk management platforms
Understanding of
RBAC / ABAC
, permissions modeling, and role-based UX
Experience working with
AI-powered features
(recommendations, scoring, summaries, user flow generators)
Familiarity with
data visualization libraries
Exposure to
frontend frameworks
such as
React,
Next.js
, or Vue
(no coding required)
Experience collaborating with teams using
Go, Java, or Python
backends
Understanding of
enterprise buying personas
(CISO, CTO, Security, Risk teams)
Experience designing
multi-tenant SaaS platforms
Familiarity with
compliance frameworks
(NIS2, DORA, ISO 27001, SOC 2)
Experience in
security or risk management products
Experience designing
permission models, identity graphs, or access control frameworks
.
Exposure to
graph-based modeling
(identity graph, access graph, risk graph)
Familiarity with
AI agents implementations
Previous experience in
cybersecurity
, identity startups.
You are a fan of
rock or metal
music.
Excellent
German
communication skills
Benefits:
Founding Team Member Equity
— ESOPs in a cybersecurity company
Competitive Compensation
— salary aligned with market, flexible early-stage arrangements possible
Founding Team Member Status
— shape the company from day one and own critical product decisions
Fresh Funding Secured
— immediate runway to build, hire, and execute fast
Security Contribution
— contribute to security product across identity, AI agents, and enforcement
High Autonomy
— freedom to design and build without corporate overhead
Work with a Technical CEO and CPTO
— fast iteration, strong alignment, clear direction
Cutting-Edge Domain
— identity security, SaaS-to-SaaS access, AI agent governance
Massive Learning Curve
— quickly gain depth in cybersecurity, identity, and AI systems
Fast Career Path
— opportunity evolve into leadership as we scale the product team
Berlin Location
— top-tier tech environment with strong cybersecurity and AI ecosystems
Direct Impact
— your product vision become the foundation of the entire platform
Best Equipment and Tools
- High quality equipment and modern tools to help you do your best work from day one
Team Offsites -
Regular team offsites designed to build strong connections, alignment, and shared momentum
Location: Lisbon, Portugal
About the Role
iCapital is looking for a
Assistant Vice President, Cyber Cloud Security Engineer
to join the Security Engineering team, within the Information Security organization. This role will establish and manage cloud security programs, build new security architecture, drive automation, and continuously identify and address security gaps across iCapital's technology landscape. The ideal candidate is a deeply technical individual contributor who can research, design, and implement security technologies, and collaborate effectively across teams and functions.
Responsibilities
Build and manage Cloud Security Programs across AWS, Azure, and GCP infrastructure
Design, implement, and validate secure cloud infrastructure architectures, ensuring new capabilities meet established security standards and requirements.
Apply Zero Trust architecture principles and best practices across cloud infrastructure design and access models.
Drive continuous detection, remediation, and resolution of cloud vulnerabilities and security misconfigurations, leveraging CSPM tooling (e.g., AWS Security Hub, Wiz, or equivalent) and automation to continuously improve and maintain cloud security posture.
Build automation capabilities for continuous monitoring and alerting across cloud infrastructure.
Partner with engineering teams to drive the adoption of security standards and best practices, embedding security early across the development lifecycle and supporting a shift-left security culture.
Collaborate with the SOC to develop and strengthen cloud detection engineering capabilities.
Assist the Risk and Governance teams with the development and implementation of cloud-related policies, procedures, and standards.
Engage with Platform, DevOps, and Software Engineering teams to deliver security initiatives and provide security guidance to projects across the organization.
Qualifications
6–9 years of experience in cloud environments, with AWS as the primary platform, including proven hands-on expertise in cloud security architecture and infrastructure design.
Relevant cloud or security certifications are a plus (e.g., AWS Certified Solutions Architect, AWS Certified Security – Specialty, CISSP, or CCSP).
Proficiency with AWS-native security services, including IAM, Config, KMS, Secrets Manager, CloudWatch, CloudTrail, and GuardDuty.
Experience with cloud identity and access architecture, including federation (e.g., Okta), RBAC, ABAC, and service-to-service authentication models.
Hands-on experience with Infrastructure as Code tooling such as AWS CDK, CloudFormation, or Terraform.
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office four days, with the flexibility to work remotely one day (Friday).
Benefits
iCapital offers a comprehensive benefits package that includes a total compensation program consisting of competitive salary, annual performance bonus, and equity for all full-time employees; healthcare with 100% employer-paid health and dental insurance; and generous paid time off (PTO).
For additional information on iCapital Network, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
Location: APAC
About the Role
We're looking for a technical lead who can own the frontend across OKX's core crypto business verticals. You'll be deeply involved in the full frontend delivery lifecycle across Trading, Web3, Payment, and beyond — not just writing code, but helping teams and products find the right direction, make the right calls, and execute with speed and precision.
This role demands the rigor of an engineer, the strategic thinking of a product manager, and the market instincts of a crypto practitioner. You don't need to carry a full-stack title, but you must genuinely understand frontend, have enough backend fluency to hold your own in architecture discussions, and — above all — understand the business.
Core Responsibilities
Business & Team Leadership
Own the overall frontend team across core business verticals including Trading and Payment, covering hiring, development, and pipeline building. Partner effectively with Product, Backend, Security, and Compliance — driving cross-functional outcomes through technical judgment, not just execution.
Product Delivery & Technical Execution
Lead technical design and delivery for core business features including trading system frontend experience, wallet and asset management, AI-powered trading products, payment gateway integrations, and KYC/AML frontend implementation. Stay deeply sensitive to business metrics and user experience, making sound trade-offs between speed and quality.
Product & Engineering Thinking in the AI Era
Demonstrate deep understanding of how AI is reshaping product paradigms — changing user expectations, product form factors, and R&D efficiency. Integrate AI into product decisions and design, not merely as a productivity tool.
Technical Judgment & Standard-Setting
Drive tech stack alignment and evolution. Proactively identify and address technical risk. Establish high engineering quality standards in complex crypto security contexts — private key security, frontend attack prevention, compliance auditing, and more.
Cross-Team Influence
Build dual technical and business influence at the company level. Communicate technical value and business judgment clearly to engineers, product managers, and senior leadership alike. Participate in industry engagements to attract high-potential talent who are genuinely passionate about crypto.
Requirements
Baseline
Bachelor's degree or above in CS or related field; 10+ years of engineering experience including 5+ years managing technical teams; solid full-stack capabilities with frontend depth
Deep command of core frontend technologies (React/Vue internals, engineering toolchains, performance optimization, cross-platform solutions), with enough backend and API fluency to drive substantive technical discussions
Proven track record leading frontend for products with DAU 1M+ in high-concurrency, high-availability environments
Demonstrated experience driving cross-team collaboration and standard adoption through technical influence rather than organizational authority
Industry Background (Partial Core)
(Core)
Genuine understanding of and enthusiasm for crypto — familiar with CEX/DEX trading mechanics, Web3 wallet and signing mechanisms, and mainstream payment gateway ecosystems
Experience owning frontend delivery for trading, fintech, payments, or crypto products; comfortable navigating the tensions between compliance, security, and user experience
Familiarity with the Web3 frontend ecosystem (ethers.js / wagmi / viem, WalletConnect, EVM contract interactions, etc.)
Global product experience — understands the complexity of multi-language, multi-currency, multi-jurisdiction compliance requirements
Engineering Competencies for the AI Era (Core)
Deep understanding of how AI is reshaping product design; can integrate AI into product decisions rather than treating it purely as a development accelerator
Strong ability to model and frame complex problems; defines the right problem boundaries and system abstractions before reaching for solutions
Proven ability to constrain, guide, and evaluate AI outputs — decomposing complex engineering requirements into AI-executable task sequences
Experience establishing team-level AI working patterns; familiar with and having practiced AI Spec-Driven Development
Maintains high standards for code quality and system design integrity alongside — not despite — AI-assisted development
Soft Skills (Core)
Strong ownership: treats team goals as personal goals — proactive, accountable, clears obstacles without being asked
Sound judgment: makes high-quality decisions under incomplete information — decisive and accountable
Execution muscle: makes things actually land, not just live in decks and proposals
Fast learner: thrives in a fast-moving industry; rapidly absorbs new technologies, business dynamics, and regulatory shifts and converts them into team action
Bilingual: fluent English for technical discussions, documentation, and international collaboration (written and verbal at working proficiency)
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Hong Kong, Hong Kong SAR
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
About the Opportunity
We are seeking a VP of AI Strategy & Transformation — a hands-on technical leader who combines deep AI expertise with the strategic vision and executive influence to drive AI adoption across every business unit. This is not a research role or a traditional engineering management position. We need someone who has personally built and shipped production AI systems, understands the frontier of foundation models and agentic AI, and can translate that expertise into company-wide transformation.
The ideal candidate is, first and foremost, a deeply technical AI practitioner — someone who has architected and deployed AI systems at scale, and who can channel that credibility into driving AI adoption across every function of the organization. Not a theorist, not a people-manager-only — a builder-leader who ships and who makes others ship.
What You’ll Be Doing
1. Company AI Strategy & Transformation
Own the company’s AI roadmap end-to-end — from foundation model selection to business-unit-specific deployment plans:
Define and continuously refine the enterprise AI strategy, aligning it to revenue goals, product differentiation, and operational efficiency targets.
Conduct rigorous build-vs-buy-vs-partner analysis for foundation models, AI tooling, inference infrastructure, and data platforms.
Establish an AI governance framework covering model risk, data privacy, bias mitigation, and regulatory compliance across jurisdictions.
Serve as the primary AI advisor to the CEO and executive leadership team; translate frontier AI developments into actionable business implications.
Build and maintain a rolling 6/12/24-month AI transformation roadmap with clear milestones, investment thresholds, and go/no-go decision points.
Identify and evaluate strategic AI acquisition, investment, and partnership opportunities.
2. System Building & Technical Execution
Architect and deliver production-grade AI systems that create measurable business impact — not just prototypes:
Lead the architecture of LLM-powered applications including RAG systems, agentic workflows, fine-tuning pipelines, and prompt engineering frameworks at enterprise scale.
Design and implement AI-native infrastructure: model serving, automated evaluation, A/B testing frameworks, version control for prompts and models, and continuous monitoring for quality and drift.
Build and optimize AI agent systems, multi-model orchestration, tool-use chains, and autonomous workflow engines that solve real business problems end-to-end.
Build robust evaluation and benchmarking systems for AI outputs — measuring hallucination rates, task completion accuracy, latency, safety, and end-user satisfaction.
Personally prototype and review critical AI system designs; maintain hands-on technical credibility with the engineering team.
3. Organizational AI Enablement & Adoption
Drive AI adoption across every business unit — making AI a core competency for the entire organization, not just the engineering team:
Design and execute a company-wide AI literacy program segmented by role: executive leadership, product managers, engineers, operations, customer-facing teams, and support functions.
Create internal AI tooling, templates, and playbooks that make it radically easy for every business unit to leverage AI capabilities (prompt libraries, no-code/low-code AI interfaces, internal copilots, AI-assisted workflows).
Establish an AI Center of Excellence that serves as the hub for best practices, reusable components, and cross-functional AI project incubation.
Implement a structured AI use-case intake and prioritization process: partner with each business unit to identify high-ROI AI opportunities, scope them properly, and execute with embedded AI support.
Build an AI talent strategy: define hiring profiles for AI engineers and applied AI roles, design technical interview processes, and develop retention programs for top AI talent.
Foster a culture of responsible AI experimentation: psychological safety to try and fail fast, coupled with rigorous post-mortems and knowledge sharing across BUs.
What We Look For In You
10+ years in AI / deep learning, with at least 5 years in a senior leadership role (Director+ or equivalent at a top-tier tech company, high-growth startup, or leading AI lab).
Demonstrated track record of shipping production AI systems that directly impacted business outcomes at scale (revenue, engagement, efficiency).
Deep expertise across the modern AI stack: large language models, transformer architectures, RAG, fine-tuning, RLHF/DPO, prompt engineering, and agentic AI frameworks.
Strong publication record, open-source contributions, or recognized thought leadership in the AI community (conference talks, technical blog posts, courses, or widely-adopted tools).
Exceptional communication skills: ability to present complex technical concepts to board-level audiences and translate business needs into technical specifications.
Advanced degree (MS or PhD) in Computer Science, Artificial Intelligence, Statistics, or a related quantitative field.
Nice to Haves
Experience in fintech, crypto/blockchain, or regulated industries with complex compliance requirements.
Hands-on experience building AI-native products in consumer-facing, high-throughput environments (millions of daily active users).
Track record of driving company-wide AI adoption initiatives — not just team-level, but organization-wide cultural and process transformation.
Experience building or contributing to open-source AI tools, frameworks, or educational content adopted by the broader community.
Familiarity with AI regulatory landscapes across multiple jurisdictions (US, EU AI Act, APAC frameworks).
Published author or recognized educator in AI (books, widely-read technical blogs, MOOCs, or workshops).
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
OKX Statement:
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status.
#LI-VW1 #ONSITE
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Singapore, Singapore
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
About the Opportunity
We are seeking a VP of AI Strategy & Transformation — a hands-on technical leader who combines deep AI expertise with the strategic vision and executive influence to drive AI adoption across every business unit. This is not a research role or a traditional engineering management position. We need someone who has personally built and shipped production AI systems, understands the frontier of foundation models and agentic AI, and can translate that expertise into company-wide transformation.
The ideal candidate is, first and foremost, a deeply technical AI practitioner — someone who has architected and deployed AI systems at scale, and who can channel that credibility into driving AI adoption across every function of the organization. Not a theorist, not a people-manager-only — a builder-leader who ships and who makes others ship.
What You’ll Be Doing
1. Company AI Strategy & Transformation
Own the company’s AI roadmap end-to-end — from foundation model selection to business-unit-specific deployment plans:
Define and continuously refine the enterprise AI strategy, aligning it to revenue goals, product differentiation, and operational efficiency targets.
Conduct rigorous build-vs-buy-vs-partner analysis for foundation models, AI tooling, inference infrastructure, and data platforms.
Establish an AI governance framework covering model risk, data privacy, bias mitigation, and regulatory compliance across jurisdictions.
Serve as the primary AI advisor to the CEO and executive leadership team; translate frontier AI developments into actionable business implications.
Build and maintain a rolling 6/12/24-month AI transformation roadmap with clear milestones, investment thresholds, and go/no-go decision points.
Identify and evaluate strategic AI acquisition, investment, and partnership opportunities.
2. System Building & Technical Execution
Architect and deliver production-grade AI systems that create measurable business impact — not just prototypes:
Lead the architecture of LLM-powered applications including RAG systems, agentic workflows, fine-tuning pipelines, and prompt engineering frameworks at enterprise scale.
Design and implement AI-native infrastructure: model serving, automated evaluation, A/B testing frameworks, version control for prompts and models, and continuous monitoring for quality and drift.
Build and optimize AI agent systems, multi-model orchestration, tool-use chains, and autonomous workflow engines that solve real business problems end-to-end.
Build robust evaluation and benchmarking systems for AI outputs — measuring hallucination rates, task completion accuracy, latency, safety, and end-user satisfaction.
Personally prototype and review critical AI system designs; maintain hands-on technical credibility with the engineering team.
3. Organizational AI Enablement & Adoption
Drive AI adoption across every business unit — making AI a core competency for the entire organization, not just the engineering team:
Design and execute a company-wide AI literacy program segmented by role: executive leadership, product managers, engineers, operations, customer-facing teams, and support functions.
Create internal AI tooling, templates, and playbooks that make it radically easy for every business unit to leverage AI capabilities (prompt libraries, no-code/low-code AI interfaces, internal copilots, AI-assisted workflows).
Establish an AI Center of Excellence that serves as the hub for best practices, reusable components, and cross-functional AI project incubation.
Implement a structured AI use-case intake and prioritization process: partner with each business unit to identify high-ROI AI opportunities, scope them properly, and execute with embedded AI support.
Build an AI talent strategy: define hiring profiles for AI engineers and applied AI roles, design technical interview processes, and develop retention programs for top AI talent.
Foster a culture of responsible AI experimentation: psychological safety to try and fail fast, coupled with rigorous post-mortems and knowledge sharing across BUs.
What We Look For In You
10+ years in AI / deep learning, with at least 5 years in a senior leadership role (Director+ or equivalent at a top-tier tech company, high-growth startup, or leading AI lab).
Demonstrated track record of shipping production AI systems that directly impacted business outcomes at scale (revenue, engagement, efficiency).
Deep expertise across the modern AI stack: large language models, transformer architectures, RAG, fine-tuning, RLHF/DPO, prompt engineering, and agentic AI frameworks.
Strong publication record, open-source contributions, or recognized thought leadership in the AI community (conference talks, technical blog posts, courses, or widely-adopted tools).
Exceptional communication skills: ability to present complex technical concepts to board-level audiences and translate business needs into technical specifications.
Advanced degree (MS or PhD) in Computer Science, Artificial Intelligence, Statistics, or a related quantitative field.
Nice to Haves
Experience in fintech, crypto/blockchain, or regulated industries with complex compliance requirements.
Hands-on experience building AI-native products in consumer-facing, high-throughput environments (millions of daily active users).
Track record of driving company-wide AI adoption initiatives — not just team-level, but organization-wide cultural and process transformation.
Experience building or contributing to open-source AI tools, frameworks, or educational content adopted by the broader community.
Familiarity with AI regulatory landscapes across multiple jurisdictions (US, EU AI Act, APAC frameworks).
Published author or recognized educator in AI (books, widely-read technical blogs, MOOCs, or workshops).
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
OKX Statement:
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status.
#LI-VW1 #ONSITE
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Serbia
Workplace: remote
ABOUT YOU
We are seeking a highly skilled Senior Software Engineer – Payments to design, build, and maintain core components of our payment processing platform — spanning both credit card acquiring and alternative payment methods (APMs). Working closely with the Tech Lead and cross-functional partners in Product, Finance, and Risk, you will take ownership of critical payment flows across the full ecosystem: from real-time card authorization through clearing, settlement, and reconciliation, to wallets, bank transfers, local payment methods, and beyond.
This role is for an engineer who thrives in complex, high-stakes financial systems, cares deeply about data integrity, and brings both the technical depth and collaborative instincts to contribute meaningfully across the full payments stack.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers reach more players and grow their businesses around the world.
For more information, visit xsolla.com.
RESPONSIBILITIES
Credit Card Payment Processing
Implement and maintain scalable, fault-tolerant services handling
real-time authorization, batch clearing, and settlement
workflows.
Build and maintain integrations with acquiring banks, card networks (Visa, Mastercard, Amex, Discover), payment gateways, fraud providers, and tokenization services.
Implement resilient routing logic, retry strategies, and failover mechanisms across card network connections.
Ensure
transaction idempotency
and correct state management across the full card payment lifecycle.
Support 3D Secure (3DS2) and Strong Customer Authentication (SCA) flows.
Implement and maintain card vaulting and tokenization solutions in line with PCI DSS requirements.
Alternative Payment Methods (APMs)
Build and maintain integrations with a broad range of APMs, including
digital wallets
(PayPal, Apple Pay, Google Pay),
bank transfers
(ACH, SEPA, instant bank pay),
buy now pay later (BNPL)
providers,
prepaid and voucher
methods, and
regional local payment methods
across key markets.
Design flexible, extensible integration patterns that allow rapid onboarding of new payment methods and providers.
Handle the unique lifecycle requirements of each payment method — including asynchronous notifications, delayed confirmations, refund flows, and currency/settlement nuances.
Collaborate with Product to evaluate and prioritize new APM integrations based on market coverage and player demand.
Reconciliation & Financial Integrity
Build and maintain automated reconciliation pipelines that match authorization, clearing, and settlement records across both card and APM payment rails.
Reconcile internal ledgers against acquirer, network, and PSP reports; detect and surface mismatches, duplicates, and missing transactions.
Develop safeguards to prevent revenue leakage and ensure ledger consistency at scale.
Ensure all financial systems are audit-ready and compliant with internal financial controls.
Reporting, Monitoring & Alerting
Build and maintain payment reporting systems covering authorization rates, settlement reconciliation, interchange and fee breakdowns, APM conversion rates, and chargeback/dispute metrics.
Implement
threshold-based alerting
for authorization rate drops, decline pattern anomalies, settlement mismatches, volume spikes, and chargeback ratio changes across all payment methods.
Contribute to internal financial dashboards supporting cost optimization, risk monitoring, and financial performance visibility.
Participate in on-call rotations and incident response for payment-critical systems.
Compliance & Security
Build systems compliant with
PCI DSS
, card network operating regulations, data encryption and tokenization standards, and regional mandates.
Contribute to secure handling of sensitive payment data across card and APM flows.
Support audit processes and financial compliance reviews as required.
Fraud & Dispute Management
Integrate with fraud detection and risk scoring systems across card and APM payment flows.
Implement chargeback and dispute workflow components, including evidence submission and representment support.
Build safeguards and monitoring for fraud pattern detection across payment methods.
Engineering Excellence
Write clean, well-tested, well-documented code with a strong focus on reliability, observability, and correctness.
Participate actively in code reviews, technical design discussions, and architecture decisions.
Contribute to best practices for distributed systems design, observability, incident response, and financial data integrity.
Mentor junior engineers and contribute to a high-trust, high-accountability engineering culture.
QUALIFICATIONS & SKILLS
5+ years of software engineering experience, with a strong focus on PHP and Go (Golang) tech stacks
at least 2+ years working on
payment processing systems
in production
Hands-on experience with card payment flows: authorization, clearing, settlement, reconciliation, and chargebacks.
Experience integrating with or building against one or more APM providers (wallets, bank transfers, BNPL, local payment methods).
Solid understanding of the
four-party (Visa/Mastercard) and three-party (Amex/Discover) models
, including interchange, BIN logic, MCC codes, AVS, CVV, and 3DS/SCA.
Strong understanding of distributed systems: idempotency, eventual consistency, fault tolerance, and high availability.
Proficiency in designing and consuming RESTful and/or event-driven APIs in a payments context.
Familiarity with
PCI DSS
and payment data security fundamentals.
Strong debugging and incident response skills in complex, high-volume financial systems.
NICE TO HAVE
Experience at a PSP, acquirer, issuer, payment gateway, or fintech platform.
Familiarity with global payments and cross-border processing, including FX, local settlement, and regulatory considerations.
Experience at high transaction volumes (10M+ monthly transactions).
Exposure to authorization rate optimization and intelligent payment routing.
Familiarity with the gaming, digital goods, or e-commerce payments landscape.
Experience with audit processes and financial compliance reviews.
WHAT SUCCESS LOOKS LIKE
In your first 6 months, you will have:
Delivered meaningful improvements to at least one area of the card or APM payment stack — whether a new integration, a reconciliation improvement, or a reliability/observability uplift.
Demonstrated deep ownership of a payment domain area, proactively identifying and resolving gaps in reliability, correctness, or coverage.
Built strong working relationships with the Tech Lead, PM, and cross-functional stakeholders across Finance and Risk.
Contributed to engineering practices that raise the quality bar for the broader payments team.
Benefits
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.
By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.
Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: Lagos, Nigeria
At Renmoney, we are building a leading microfinance bank in one of the most dynamic markets globally. As we continue to scale, we are looking for a
Chief of Staff to the CEO
- a high-impact, strategic operator who will work side-by-side with the CEO on the company’s most critical priorities.
What you will do
Act as a
trusted partner to the CEO
, driving strategic priorities and ensuring effective execution across the business
Lead
high-impact, cross-functional projects
end-to-end — from problem structuring to implementation
Operate as an
internal engagement manager
, bringing structure, clarity, and momentum to complex initiatives
Prepare and deliver
executive-level materials
, including board presentations, strategy papers, and decision memos
Represent the CEO in internal and external forums
when needed, ensuring alignment and clear communication
Drive
follow-ups and accountability
across leadership to ensure decisions are translated into action
Identify and solve ambiguous problems across product, operations, and growth
Requirements
What we are looking for
5+ years of experience in a top-tier consulting or related firms (e.g. McKinsey & Company, Boston Consulting Group, or equivalent)
Strong track record of leading workstreams or acting as an
Engagement Manager / Project Leader
Exceptional problem-solving and structured thinking skills
Ability to operate in
high-ambiguity, fast-paced environments
Strong communication skills, with experience presenting to senior stakeholders
High level of ownership, discretion, and judgment
Genuine interest in fintech and emerging markets
Benefits
Work directly with the CEO on the company’s most critical challenges
Gain exposure across all major functions — from product to risk to growth
Shape the future of fintech in Nigeria with products that reach millions, backed by a competitive salary and performance bonus
Comprehensive health insurance, 25+ paid vacations and day-offs, personal development plan
Thrive in a fast paced work environment with flexibility, collaboration, and access to cutting-edge tools
Join a diverse, inclusive team where all voices are valued, and professional growth is a priority.
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
We are hiring a Software Engineer to build systems across Fraud, UIM (User & Identity Management), and Identity. This role sits at the intersection of security, risk decisioning, and product experience. You will help build detection and enforcement capabilities for fraud and account takeover, as well as the identity primitives that power authentication, authorization, and safe account access.
This work is deeply cross-functional. You will partner closely with Fraud Ops, Risk Strategy, Security, Product, and Data to ship improvements that are measurable in loss reduction, attack containment, and user experience.
WHAT YOU’LL DO
- Build and evolve backend services that detect and prevent fraud across multiple surfaces, including account access and money movement.
- Develop enforcement and response tooling that enables fast, safe actions such as identity locks, business locks, payment freezes, and other containment levers.
- Improve protections against account takeover (ATO), including risk-based step-ups, monitoring, and targeted friction controls (for example “under attack” style controls and MFA surge detection/alerting).
- Design and operate high-signal systems with strong observability: metrics, dashboards, alerting, and playbooks for incidents and fraud campaigns.
- Partner with UIM/Identity stakeholders to strengthen authentication and identity foundations (roles, permissions, identity state, and related platform primitives).
- Drive end-to-end delivery: technical design, implementation, rollout strategy, and iteration based on outcome metrics.
WHAT YOU’LL NEED
- 3+ years of software engineering experience (or equivalent).
- Strong backend engineering fundamentals (APIs, distributed systems, data modeling, reliability).
- Experience building data-informed detection or decisioning systems (rules engines, scoring, anomaly detection, or similar), or strong interest in learning in this domain.
- Proven ability to operate production systems: debugging, incident response, and improving on-call quality through instrumentation and automation.
- Strong cross-functional communication skills and comfort working with product and operations partners.
Nice to Have
- Experience in fraud, risk, identity, authentication, authorization, abuse prevention, or security engineering.
- Familiarity with payments rails, card transaction risk, or account security patterns.
- Experience building internal tools for operations teams (case management, investigation, enforcement workflows).
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Los Angeles, USA
Technical Program Managers
at Riot lead passionate, cross-functional teams to achieve player value through the delivery of large programs that are aligned with Riot's strategic priorities.
As a
Senior Technical Program Manager
on the Program Management team in Publishing Platform, you will coordinate important development projects and lead the integration of Riot's games with Publishing Platform’s suite of products. You excel at condensing the million moving parts of platform development and game development into strategic points of focus between our development teams, smooth the process of platform development and integration before, during, and after launch. You will report to the Manager, Program Management.
Responsibilities:
Align autonomous teams towards complex cross-pillar programs centered around Riot's strategic priorities.
Create program plans with cross functional teams such as creative, architecture, operations, technical teams, and leadership.
Plan and scope cross team projects within Publishing Platform.
Evangelize processes and delivery methodologies to ensure we accomplish our program goals.
Facilitate and manage Agile project management ceremonies and processes for large or team-of-team project teams.
Report on program performance, ensuring each program achieves milestones against its objective.
Organize program-level planning, communication, and team member rituals.
Standardize communications best practices, nomenclature, and tools between platform teams and their customers.
Manage risks and issues across programs and within teams.
Foster transparency and predictability by building and maintaining roadmaps for assigned programs.
Maintain partner relationships, providing visibility into workstreams and maintaining partner satisfaction.
Assist in the creation of product release and go-to-market plans.
Understand fiscal practices and controls, recording, and reporting on program expenditures & ROI.
Required Qualifications:
6+ years of relevant industry experience
Excellent teamwork, team leadership, communication, and stakeholder management
Experience with iterative development methodologies like Scrum & Agile, and have used supporting software (i.e. JIRA)
Experience in software development, infrastructure, or live operations management
Desired Qualifications:
Previous program experience in a large distributed organization.
Experience managing software/video game products through the entire life cycle – from conception, development and launch to maintaining and operating a live service.
Experience working on a variety of software products in the gaming or entertainment space.
For this role, you'll find success through craft expertise and collaboration that prioritizes your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position!
Our Perks:
Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our
benefits pages
for more information.
At Riot Games, we
put players first
. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.
It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.
Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
Safeguarding confidential and sensitive Company data
Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
Accessing Company assets, secure digital systems, and networks
Ensuring a safe interactive environment for players and other Rioters
These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.
Location: Dublin, Ireland; London, England
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
GTM Engineer
GTM Engineer (Applied AI)
Location: Dublin or London
About Fin
Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
The team
GTM Engineering builds the tools that help our Sales and Customer Success teams win more deals, grow accounts and keep customers. The aim is tools that make a real difference to pipeline, win rate and retention, and give reps more time with customers.
To do that, we join data most GTM tools never see: how customers use the product, what was said on every sales call, how Fin performs for each customer, and everything in the CRM. On top of that we build agents and models that tell reps which accounts need attention, prepare them for calls, flag buying and churn signals, explain why deals are won and lost, and draft research and outreach.
The role
We're looking for a GTM Engineer to own a business problem from start to finish. You'll start with a commercial question or problem, you'll work out with reps and leaders whether it's worth solving and what success looks like. Then you'll build the data, the agent and the product, and get it into the daily routine of the people it's for.
Once it's live, you'll own making it better. You'll understand how it behaves in production, find where it fails, improve how it decides or acts, and work out whether it's making a difference. That includes deciding when something isn't working and should stop.
What you'll do:
Build and ship AI agents and LLM-powered tools for Sales and Success, such as account research, call prep, post-call follow-up, renewal risk and pipeline review.
Own the full stack: Python backends and APIs, data models in Snowflake, feedback pipelines, and React frontends where a tool needs one.
Instrument what you build. Trace agent actions, tool calls, failures and the edits reps make to agent output, so you can see where quality breaks down.
Set the quality bar with the people who use the tools. Build evaluation sets, grade output with human and model graders, and run regression tests and production monitoring.
Diagnose weak results across context, data, tools, prompts and workflow design. Test the fix on replays of past traffic before it ships.
Decide what an agent can do on its own and where a rep reviews its work first, and build the guardrails and review steps to match.
Measure adoption and business impact on conversion, win rate, cycle time and retention. Use experiments and staged rollouts where you can.
Get tools into teams' hands. Write the playbook, run the enablement session, and work with sales leaders so the tool becomes part of how their team works.
What you bring
4+ years building production software, applied AI systems or data products.
You've built LLM-powered applications or agents that real users rely on.
You've improved an AI system after launch using traces, user feedback, evals or experiments.
Hands-on evaluation experience, such as building regression tests and grading output with humans or models.
Strong Python and SQL. You're comfortable designing APIs and data models.
You can measure impact with rigour and tell whether a metric moved because of your change.
Product judgment. You can sit with a sales rep, work out what they need, and decide what to build first.
You use AI coding tools heavily and know how to get reliable work out of them.
Nice to have
Experience with GTM systems such as Salesforce, Gong or Outreach.
dbt, Airflow or other data orchestration tools.
Agent evaluation or observability tools.
Time spent in, or building for, a sales, CS or revenue operations team.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Global
Talent is everywhere, opportunity is not. Sora Union changes that.
Sora Union
is a globally distributed professional services company that specializes in Design, Software Engineering. Our experienced talent comes from communities where there is displacement or risk of displacement due to conflict or climate change. We provide services to global companies and start-ups across various industries, including healthcare, financial services, technology, and education.
We’re looking for
a Financial Services Brand Strategist to help shape brand and go-to-market clarity for firms operating in complex, credibility-driven categories such as asset management, wealth, fintech, banking, insurance, and adjacent financial services.
This role is about translating business model complexity, market positioning, trust signals, audience expectations, and growth ambitions into a clear strategic direction that can guide messaging, design, and digital experience.
The strategist is expected to operate with fluency in regulated or credibility-sensitive environments where differentiation must be sharp, but never careless.
You'll be responsible for:
Lead discovery and strategic diagnosis for financial services clients
Analyze category dynamics, competitors, market perceptions, and audience expectations
Define or refine positioning, narrative, and differentiation
Develop messaging architectures that balance sophistication, credibility, and clarity
Shape website structure and content logic based on user intent and business priorities
Translate strategic insight into actionable guidance for design and digital teams
Contribute to client workshops, strategic presentations, and recommendation decks. Live presentations on a constant basis.
Ideally, you'll have:
Strong experience creating and evolving
brand identities and scalable brand systems
Excellent conceptual thinking and the ability to develop ideas beyond visual execution
A strategic mindset, with the ability to understand the business context behind a brief
High creative autonomy and the confidence to propose better approaches when appropriate
Strong art direction, typography, composition, visual storytelling, and overall design craft
Ability to take ownership of a project from an ambiguous or incomplete brief through to a polished solution
Critical thinking and a strong point of view, while remaining collaborative and open to feedback
Experience using
AI as part of the creative process
to explore, iterate, prototype, and elevate the quality of the final work, rather than simply accelerate production
Ability to present and explain creative decisions clearly to internal teams and customers
Strong attention to detail and consistency across complex brand systems
Sora Union is committed to creating and fostering a diverse team. We encourage people from underrepresented backgrounds and all walks of life to apply. We are committed to providing reasonable accommodations to all applicants throughout the application process.
Location: Czech Republic
Are you interested in working directly for a single sponsor while having the security and additional career opportunities that working for a global CRO can bring? Our team says it’s the best of both worlds….
ClinChoice is searching for a
Labeling Artwork Controller - Consultant
in
Czech Republic
for
12 months Contract
with
REMOTE
option with possibility of extension to join one of our consumer product clients.
Role Summary
The Regional / Senior Artwork Controller is responsible for managing the end-to-end artwork development process (brief → final release) for packaging and labeling components within the region. This role ensures timely delivery of high-quality, compliant artwork by coordinating cross-functional teams and external vendors, while driving process improvements and maintaining operational excellence. This role combines hands-on execution with team supervision.
Key Responsibilities:
Manage the end-to-end artwork development process from initiation through approval and release, ensuring timely delivery of high-quality labeling components.
Act as the primary liaison between PMO, Regulatory Affairs, Marketing, Packaging, Quality, Supply Chain, and external vendors/agencies.
Validate briefs for accuracy and completeness; collaborate with cross-functional teams to resolve discrepancies.
Oversee timelines, resource planning, and progress tracking for multiple concurrent labeling projects.
Coordinate review and approval of labeling content and artwork in internal systems, ensuring compliance with regulatory, legal, and corporate standards.
Drive process improvements related to artwork development, approval workflows, and digital tools.
Investigate Root Cause Analyses (RCAs) and implement Corrective and Preventive Actions (CAPA) as needed.
Maintain artwork issue logs and attend escalation meetings to provide updates.
Identify inefficiencies and escalate to Hub Leads when required.
Participate in content lock meetings to ensure stakeholder alignment.
Manage Veraciti system-related issues and escalate appropriately.
Suggest and implement technology solutions for artwork and labeling processes.
Create, update, and maintain training documentation for systems and processes.
Supervise Artwork Controllers to ensure task completion and provide support during peak periods.
Onboard new hires on artwork management systems and end-to-end processes; conduct quarterly refreshers on best practices.
Provide guidance on escalation channels and support SMEs, Artwork Process Leads, Vendors, and Hub Leads with artwork production deployment.
Track and follow up on action items from cross-functional meetings.
Communicate project status, risks, and milestones consistently to stakeholders.
Attend regional project meetings (Kick-off, Overview, Alignment, Technical with Printer) and provide updates.
Share project insights for dashboards and analytics; contribute to KPI reviews and compliance initiatives.
Gather requirements for new regional jobs and assess resources requirements and provide job quotations when required.
Conduct design-to-press color management assessments and feasibility consultations.
Monitor and maintain regional project timelines and costs; anticipate and resolve roadblocks.
Address process and executional quality issues; support system and process improvements.
Manage ad-hoc artwork-related requests and cascade process/system communications.
Qualifications & Experience:
Bachelor’s degree in Life Sciences, Business, Packaging Technology, or related field;
10+ years in labeling design, proofreading, coordination, regulatory, packaging, and project management within consumer health,
pharmaceutical, or medical device industries.
Strong knowledge of global regulatory requirements for product labeling and packaging.
Proven ability to manage multiple projects and cross-functional teams in a deadline-driven environment.
Hands-on experience with PLM and electronic artwork systems (e.g., Agile, GLAMS, Loftware, Veraciti, Veeva).
Expertise in Adobe Creative Suite (Illustrator, InDesign, Photoshop, Acrobat Pro).
Familiarity with pre-press and print processes (CMYK, Pantone, dielines, bleed, etc.).
Skilled in proofreading tools (e.g., TVT, GlobalVision, InformCC) and regulatory content validation.
Six Sigma Green Belt certification or equivalent experience in continuous improvement.
Excellent communication, problem-solving, and organizational skills.
PMP certification or formal project management training is a plus.
The Application Process
Once you have submitted your CV, you will receive an acknowledgement that we received it. If you have the requirements we need, you will be invited for phone interview as the first step. Unfortunately, due to the number of applications we receive, we cannot reply to everyone individually if you are not successful.
Who will you be working for?
About ClinChoice
ClinChoice is a global full-service CRO specializing in clinical development and functional solutions for pharmaceutical, biotechnology, medical device, and consumer health companies. We have over 28 years of proven high-quality delivery and results across all our services, with over 4,000 professionals in more than 20 countries across the Americas, Europe, and Asia-Pacific.
Our Company Ethos
Our mission drives our culture: to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices. Our employees are the most valuable company asset and they are the fulcrum around which all ClinChoice activities are built and close management and training is the core instrument to develop and maintain highly-qualified personnel. The continuous training keeps the resources qualified in terms of competence and expertise and gives to all personnel the clear tools needed to manage both internal and client processes with the same methodology. The success of these core values is evidenced by our below industry average turnover rates.
ClinChoice is an equal opportunity employer. We have based our success on attracting, developing, and promoting talent guided by diversity and inclusivity. Our employees come from very diverse backgrounds: gender, race, beliefs, and ethnicities. We recognize this is our strength and celebrate it.
Keywords
: Regulatory Affairs, Labeling, Artwork, packaging, consumer products
#LI-PR1 #LI-REMOTE #Manager #Contract
Location: Italy
Are you interested in working directly for a single sponsor while having the security and additional career opportunities that working for a global CRO can bring? Our team says it’s the best of both worlds….
ClinChoice is searching for a
Labeling Artwork Controller - Consultant
in
Italy
for
12 months Contract
with
REMOTE
option with possibility of extension to join one of our consumer product clients.
Role Summary
The Regional / Senior Artwork Controller is responsible for managing the end-to-end artwork development process (brief → final release) for packaging and labeling components within the region. This role ensures timely delivery of high-quality, compliant artwork by coordinating cross-functional teams and external vendors, while driving process improvements and maintaining operational excellence. This role combines hands-on execution with team supervision.
Key Responsibilities:
Manage the end-to-end artwork development process from initiation through approval and release, ensuring timely delivery of high-quality labeling components.
Act as the primary liaison between PMO, Regulatory Affairs, Marketing, Packaging, Quality, Supply Chain, and external vendors/agencies.
Validate briefs for accuracy and completeness; collaborate with cross-functional teams to resolve discrepancies.
Oversee timelines, resource planning, and progress tracking for multiple concurrent labeling projects.
Coordinate review and approval of labeling content and artwork in internal systems, ensuring compliance with regulatory, legal, and corporate standards.
Drive process improvements related to artwork development, approval workflows, and digital tools.
Investigate Root Cause Analyses (RCAs) and implement Corrective and Preventive Actions (CAPA) as needed.
Maintain artwork issue logs and attend escalation meetings to provide updates.
Identify inefficiencies and escalate to Hub Leads when required.
Participate in content lock meetings to ensure stakeholder alignment.
Manage Veraciti system-related issues and escalate appropriately.
Suggest and implement technology solutions for artwork and labeling processes.
Create, update, and maintain training documentation for systems and processes.
Supervise Artwork Controllers to ensure task completion and provide support during peak periods.
Onboard new hires on artwork management systems and end-to-end processes; conduct quarterly refreshers on best practices.
Provide guidance on escalation channels and support SMEs, Artwork Process Leads, Vendors, and Hub Leads with artwork production deployment.
Track and follow up on action items from cross-functional meetings.
Communicate project status, risks, and milestones consistently to stakeholders.
Attend regional project meetings (Kick-off, Overview, Alignment, Technical with Printer) and provide updates.
Share project insights for dashboards and analytics; contribute to KPI reviews and compliance initiatives.
Gather requirements for new regional jobs and assess resources requirements and provide job quotations when required.
Conduct design-to-press color management assessments and feasibility consultations.
Monitor and maintain regional project timelines and costs; anticipate and resolve roadblocks.
Address process and executional quality issues; support system and process improvements.
Manage ad-hoc artwork-related requests and cascade process/system communications.
Qualifications & Experience:
Bachelor’s degree in Life Sciences, Business, Packaging Technology, or related field;
10+ years in labeling design, proofreading, coordination, regulatory, packaging, and project management within consumer health,
pharmaceutical, or medical device industries.
Strong knowledge of global regulatory requirements for product labeling and packaging.
Proven ability to manage multiple projects and cross-functional teams in a deadline-driven environment.
Hands-on experience with PLM and electronic artwork systems (e.g., Agile, GLAMS, Loftware, Veraciti, Veeva).
Expertise in Adobe Creative Suite (Illustrator, InDesign, Photoshop, Acrobat Pro).
Familiarity with pre-press and print processes (CMYK, Pantone, dielines, bleed, etc.).
Skilled in proofreading tools (e.g., TVT, GlobalVision, InformCC) and regulatory content validation.
Six Sigma Green Belt certification or equivalent experience in continuous improvement.
Excellent communication, problem-solving, and organizational skills.
PMP certification or formal project management training is a plus.
The Application Process
Once you have submitted your CV, you will receive an acknowledgement that we received it. If you have the requirements we need, you will be invited for phone interview as the first step. Unfortunately, due to the number of applications we receive, we cannot reply to everyone individually if you are not successful.
Who will you be working for?
About ClinChoice
ClinChoice is a global full-service CRO specializing in clinical development and functional solutions for pharmaceutical, biotechnology, medical device, and consumer health companies. We have over 28 years of proven high-quality delivery and results across all our services, with over 4,000 professionals in more than 20 countries across the Americas, Europe, and Asia-Pacific.
Our Company Ethos
Our mission drives our culture: to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices. Our employees are the most valuable company asset and they are the fulcrum around which all ClinChoice activities are built and close management and training is the core instrument to develop and maintain highly-qualified personnel. The continuous training keeps the resources qualified in terms of competence and expertise and gives to all personnel the clear tools needed to manage both internal and client processes with the same methodology. The success of these core values is evidenced by our below industry average turnover rates.
ClinChoice is an equal opportunity employer. We have based our success on attracting, developing, and promoting talent guided by diversity and inclusivity. Our employees come from very diverse backgrounds: gender, race, beliefs, and ethnicities. We recognize this is our strength and celebrate it.
Keywords
: Regulatory Affairs, Labeling, Artwork, packaging, consumer products
#LI-PR1 #LI-REMOTE #Manager #Contract
Location: Hazira, India; Mumbai, India; Vadodara, India; New Delhi, India
Eram Talent is looking for a Senior Project Engineer (PMC Offshore) to oversee and manage project execution in the offshore environment, ensuring compliance with client specifications, industry standards, and safety requirements.
The Senior Project Engineer will support the Project Manager in the delivery of offshore project, with a focus on topsides and jackets structures, ensuring execution is aligned with project objectives in terms of schedule, cost, quality, and HSE. The role involves coordination with engineering, procurement, construction, and offshore installation teams.
Key Responsibilities:
Support the Project Manger in overall project coordination and execution of offshore facilities (jackets, topsides…)
Act as focal point between engineering, procurement, construction, and installation teams.
Monitor and track engineering deliverables, ensuring compliance with project specifications and timelines.
Coordinate with contractor and vendors on technical and execution matters.
Ensure proper interface management between different work packages (Onshore yard, installation, fabrication).
Follow up on procurement activities, expediting critical equipment and materials.
Oversee fabrication activities at yard, ensuring alignment with design and quality requirements.
Support offshore execution and installation when required
Track project progress and prepare weekly/monthly reports.
Identify and mitigate project risks and issues, escalating where necessary
Ensure compliance with HSE standards and company procedures at all stages of the project.
Participate in technical reviews, HAZID’s HAZOPs, constructability reviews. Support change management processes and evaluate impact on cost and schedule.
Requirements
Bachelor’s degree in engineering (Civil, Structural).
Minimum 20 years of experience in Oil & Gas projects.
Proven experience in PMC roles on offshore projects. Strong experience in Jackets, topsides, and offshore structures. Experience in fabrication yards and offshore installation is highly preferred.
Good understanding of project lifecycle (FEED, EPC, Commissioning)
Good knowledge of planning, scheduling, and project controls.
Previous experience with Aramco projects.
Experience working with major PMC and EPC contractors.
seniorHazira, India; Mumbai, India; Vadodara, India; New Delhi, India
Location: Taiwan, Taipei City
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Principle Duties / Responsibilities:
In this role, you will lead manufacturing and production optimisation initiatives for several high-profile products from early-stage development through mass production and sustaining engineering phases. As a leader within our development team, you will build and maintain positive working relationships between technical teams, contract manufacturing partners and business/product owners to deliver on strategic product development and sustaining initiatives.
A successful Senior Manufacturing Engineer is energetic, detail oriented, motivated and an excellent communicator. They should be familiar with the different stages of product development, manufacturing, project management methodologies and working with contract manufacturing partners to create best-in-class consumer electronic devices.
The successful applicant is:
Able to analyse production processes, schedules, methods and other data to provide management with justified recommendations for improving various manufacturing process.
Focused on continuous production improvement opportunities
Able to review and calculate labor, material and other production costs to identify areas of cost reduction and improve manufacturing efficiencies
Well versed in quality control processes identifies areas for improvements in quality control.
Excited to champion colour variation, limited edition and sustaining engineering related efforts to further promote and improve our growing line of PlayStation products
Experienced in manufacturing, process engineering, logistics, strategic component sourcing, risk mitigation and/or supply chain management.
Results oriented with attention to detail and a strategic long-term planning perspective
Proficient at addressing various partners from individual contributors, up through senior leadership.
Technically proficient and has prior contract manufacturing partner management experience.
A liaison to vendors and technical teams to design, develop and deliver products on time and within budget
Familiar with product lifecycle management methodologies and tools such as Arena
Required Knowledge / Skills:
Self-motivated with incredible attention to detail
Deep understanding of manufacturing methodologies related to consumer electronic device production
Excellent written and verbal communication skills
Must be inventive and seek solutions through information gathering, partner discussions, and/or judgment calls
Experience in the video game industry is not required, but interest and passion for gaming, digital entertainment, consumer electronics, and technology is a plus
Qualifications:
Required Experience / Education:
Bachelor’s degree or equivalent in engineering related fields preferred.
7+ years of validated experience in product development or manufacturing related roles with a strong background of supporting the development of new consumer electronic devices
Led overseas manufacturing partners in planning and performing development builds and new product development stages
Capable of leading development schedules, production planning and materials readiness efforts to meet product development landmarks.
Coordinating production readiness with engineering, operations, and internal/external teams
Optimise production and throughput
Proficient with multiple software platforms such as MS Office, Confluence, Jira
Working Conditions:
Strategically located in Taiwan to better support our Asia manufacturing supply chain and Tokyo team member interactions
International travel required. Estimated 15 - 20%
Individual Contributor: Does not have direct supervisory responsibilities nor budgetary or hiring accountabilities
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: South Africa
About Huzzle
At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are looking for a Junior Client Success Managers to manage and support students throughout their journey to securing medical school offers.
This is a high-impact, client-facing remote role where you will act as a trusted advisor to students and their families, ensuring programme success, driving retention, and contributing to revenue growth through upselling.
You will also take on light leadership responsibilities, mentoring junior support staff and owning the overall client experience.
Key Responsibilities
Manage a portfolio of students, guiding them from onboarding to medical school acceptance
Ensure high client satisfaction through proactive communication and structured support
Reduce churn and minimise refunds by identifying risks early and resolving concerns
Drive upsell opportunities
Collect testimonials, success stories, and case studies from successful students
Coordinate with internal teams to ensure seamless delivery of programmes
Act as a point of contact for both students and parents when required
Support and mentor 1–2 junior team members, acting as a mini team leader
Track progress and maintain accurate records using CRM and internal tools
Requirements
2+ years of experience in Client Success, Customer Support, Account Management, or similar roles
Background in education, teaching, healthcare (e.g., nursing), or student support is highly preferred
Strong communication and relationship-building skills (client-facing experience essential)
Proven ability to manage multiple clients and deliver high satisfaction outcomes
Experience handling objections, retention, or upselling is a strong advantage
Highly organised with strong attention to detail and follow-through
Comfortable working in a fast-paced, target-driven environment
Experience with tools such as Slack, Notion, Zoom, and Google Drive
Leadership potential or prior experience mentoring junior staff
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: Sydney
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU'LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Lugano
Workplace: OnSite
Blockstream https://blockstream.com/ was founded in 2014 by Dr. Adam Back https://en.wikipedia.org/wiki/Adam_Back and a group of fellow cryptographers and engineers passionate about Bitcoin and its potential to change the future of finance. We have become a market leader in Bitcoin security and Layer-2 technologies. Our products are designed to make financial systems more efficient, secure, and robust.
We are seeking a Project Management Office (PMO), an operational support role responsible for enabling the execution and administration of client projects across enterprise and institutional engagements.
Operating within the Consulting Services team, the PMO works closely with Project Managers, Senior Project Managers, and delivery teams to ensure project governance, documentation, and administrative processes run smoothly.
This role focuses on project administration, reporting support, and operational coordination, enabling project managers to focus on delivery execution.
While project planning and delivery execution are owned by the Project Managers, the PMO Coordinator is accountable for project administration, documentation quality, and process adherence across assigned initiatives.
What You'll Be Doing (Responsibilities)
- Support Project Managers with project administration, documentation, and coordination activities
- Maintain project management tools, trackers, and dashboards to ensure accurate status visibility
- Prepare and distribute project status reports, meeting agendas, and minutes
- Schedule and coordinate project meetings, workshops, and stakeholder engagements
- Track project actions, decisions, risks, and issues, ensuring timely follow-up and closure
- Maintain project documentation repositories, ensuring files are organized, current, and accessible
- Assist with onboarding new project team members and stakeholders to project processes and tools
- Collect and consolidate project data for reporting to internal leadership and client stakeholders
- Support budget tracking and resource allocation activities
- Ensure compliance with project management standards, templates, and governance frameworks
- Contribute to the improvement of PMO processes, templates, and tooling
What We Look for In You (Required Qualifications)
- 2–4 years of experience in project coordination, PMO support, or project administration
- Experience supporting technical or enterprise projects, preferably in financial services, fintech, or technology environments
- Strong organizational skills and attention to detail
- Proficiency with project management tools such as Jira, Asana, Monday.com, MS Project, or similar platforms
- Excellent written and verbal communication skills
- Ability to work effectively in a fast-paced, multi-stakeholder environment
- Understanding of project management principles and best practices
- Self-starter with proven ability to work collaboratively across multiple teams and geographies, demonstrating high-quality and high-touch customer engagement throughout all phases of delivery
- Languages: Swiss German, German, English required; French and/or Italian a plus
- Location: Switzerland, Lugano.
Nice To Haves (Preferred Qualifications)
- Exposure to blockchain, digital asset, or crypto infrastructure projects
- Familiarity with financial services operations, banking systems, or regulated environments
- Experience with agile or hybrid delivery methodologies
- CAPM, PSM, or similar project management certifications
- Interest in progressing into Project Manager roles
Lisbon, Portugal
APAC
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