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Location: Jordan; Egypt; Lebanon; Dubai; Morocco; Tunisia; Algeria; Bulgaria Workplace: remote About the Team We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers. We are looking for a proactive and results-driven Affiliate Manager (MENA) to join our team. This role entails crafting and managing impactful affiliate programs, building strong partnerships, and leveraging performance analytics to drive business growth and achieve strategic objectives. This will be the first dedicated hire focused on developing and scaling our partner network in MENA region for our new product Affstore. You will play a key role in establishing and scaling our presence in the market by sourcing, onboarding, and managing local affiliates and strategic partners, while also taking ownership of initiatives to develop and improve the affiliate program as a product from an early stage. The role operates in the EET/EEST time zone, ensuring close collaboration with the core team. Tasks Search for, attract, and onboard new affiliates for Revenue Share and CPA models within MENA market. Conduct daily affiliate outreach and prospecting. Process incoming leads on a daily basis. Manage, support, and develop relationships with existing affiliates. Coordinate payout processes with assigned affiliates. Monitor affiliate activity to identify and prevent fraud. Handle affiliate inquiries and provide timely assistance. Initiate and drive new projects aimed at improving the affiliate program. Participate in internal and international affiliate events (remote and offline), including meet-ups, conferences, and business trips. Gather feedback from affiliates and share insights with the Team Lead. Produce and analyze reports, demonstrating strong analytical skills. Requirements Fluency in English. Ability to identify, approach, and build strong relationships with local affiliates, affiliate networks, and agencies. Strong communication and sales skills. Experience in Forex/broker affiliate programs. Experience managing CPA/RevShare partnerships. Fluency in Arabic would be a strong advantage. We offer Full-time remote role with long-term collaboration (service provider contract). Competitive compensation and performance-based bonuses (paid in EUR directly to your bank account). Flexible working hours. High autonomy in launching marketing campaigns and technical setups. All necessary tools for comfortable and efficient work. Corporate training. A friendly, supportive, and positive working environment where your data-driven decisions directly impact the product. With a team of 500+ creative and tech-driven people across the globe, Quadcode is the place where ideas turn into impact, where every project is a chance to grow, innovate, and make your mark. Join us today, and let's shape the future of fintech together! Note: All applications will be treated with strict confidence. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted. #LI-JM1

Location: Tel Aviv Office Workplace: OnSite The engineering team at Chainalysis is inspired by solving the hardest technical challenges and creating products that build trust in cryptocurrencies. We’re a global organization with teams in Denmark, UK, Canada, the USA who thrive on the challenging work we do and doing it with other exceptionally talented teammates. Our industry changes every day and our job is to create user facing products supported by a flexible and scalable data platform allowing us to adapt to those rapid changes and bring value to our customers. We are building the data platform https://blog.chainalysis.com/reports/series-f/ for blockchain, cryptocurrency, and web3. Our engineers deeply understand what is possible with cloud-native technologies and use those insights to enable our customers to push the boundaries of the cryptocurrency landscape. Our Alterya team is focused on AI-powered fintech and threat intelligence, empowering institutions to protect individuals from fraud transactions. As a Data Analyst & Prompt Engineer, you will be responsible for designing and optimizing prompts for LLM models to efficiently extract the data the team needs. We are looking for someone who thinks outside the box and enjoys solving complex problems with simple, elegant solutions. You are naturally curious, highly independent, and a self-learner who is always exploring new ideas and expanding your knowledge. The role will be based in Tel Aviv, and we are looking for eager, enthusiastic, curious, hard working and positive people to be part of our amazing journey. In this job, you'll: - Research the web to find and define types of scams and scammers - Build LMM prompts and data flows - Analyze and monitor our data pipelines using SQL - Research scam activity patterns - Solve complex problems in ambiguous and evolving domains. - Become the team's subject matter expert, serving as the go-to source of knowledge in your field. We’re looking for candidates who have: - 2+ years’ experience as a fraud prevention / threat hunter / scam researcher - Network knowledge - CTF experience - not mandatory - Hustle mind - Dark web experience - not mandatory - Deep knowledge in social media - Familiar with SQL skills with experience in querying large, complex data sets - Experience with AI - Fluent English (written & verbal) - Good interpersonal communication skills - Quick grasp of new data and data systems Technologies we use: - Python - SQL - AI models AI at Chainalysis AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it. AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before. About Chainalysis Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation. You belong here.  At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture. We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.

Location: Anywhere in France Workplace: Hybrid HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. 🚀 WHY JOIN CARE OPS IN 2026? 🚀 You might look at Alan’s Care team today—managing high volumes seamlessly, supported by strong partners, and automating 50 of conversations—and ask: "It works, so why join now?" Yet, the most exciting part is still ahead. We are at a turning point as we prepare to support millions of members and push to set the standards in the industry. Here is why this is the moment to join. - People: This is the opportunity to join a team with incredibly high talent density, operating with distributed ownership—empowered Crew Leads, strong deputies, and Guillaume Poirier https://www.linkedin.com/in/guillaume-p-34602923/ as Care Ops Lead. It is a proven engine for creating talent and fueling internal mobility. - Processes: We absorb high volumes without glitches (including Ministry of Finance in France) and collaborate smoothly with Product and Sales. We trust and work hand-in-hand with solid external partners in France and Spain. - Innovation: We are one of the few companies in the world claiming to automate 40% of member conversations as of the end of 2025 (a true market benchmark). We're building an organization capable of serving 3 million members with a lean team. To get there, we need people who can build scalable systems (analytical and operational) that make this possible. What this means for the role you're joining: - Our operations are getting smarter, and our analytics need to keep up: We don't just need dashboards. We need to understand what drives performance, spot problems early, and help teams decide faster. You'll build this. - Our planning is getting more complex: More countries, more automation, more partner teams. We need better models to know how many people we need, where, and when. - Our tools need to scale: What works with manual effort today won't work at 3x the volume. You'll build AI-powered tools and workflows that make operations smoother across the board. Recognition: We are building something unique, yet we are not yet known externally as the reference for Care operations. ⭐ THE CARE OPS ROLE ⭐ The Care Ops team supports the Care Community globally (France, Belgium, Spain, Canada) by providing tools, processes, and data to deliver on our Roadmap and Strategic Plan. Care Ops is accountable for operational excellence and efficiency in Care, enabling the Community to scale without any compromise on user experience. We are looking for a Care Ops who loves numbers, builds tools, and wants to have a real impact on how we run operations at scale. You'll join a team of 10 and work across the full spectrum of our operations: understanding what drives our performance, building the tools and models that help us make better decisions, and collaborating daily with Data, Engineering, Product, and Care teams. One week you'll be deep in a staffing model, the next you'll be building an AI-powered reporting tool, the next you'll be presenting a performance deep dive to Crew Leads. Some of our missions include: 1/ Performance analytics and operational insights - Build and improve dashboards and reports that help teams understand what's happening and why. Not just track numbers — explain them. - Conduct deep dives into operational performance (response times, resolution quality, contact drivers) and deliver concrete recommendations. - Help define and maintain our key metrics across countries: what do we measure, where does the data live, how do we make it reliable. - Work closely with our Data team and Care Crew Leads to turn data into decisions. 2/ Planning, forecasting, and resource optimization - Help build and improve our staffing models: how many people do we need, when, and where? How does automation change the equation? - Contribute to simplifying our planning tools and processes - Work with our external partners on capacity planning and delivery tracking. - Challenge how we do things today. 3/ Tooling and AI - Build and improve operational tools using AI and no-code solutions (Dust, Claude, automation platforms). You'll probably build half your tools with AI. - Identify where current processes don't scale and propose solutions — sometimes a simple script, sometimes a product need. - Collaborate with Product and Engineering crews to push efficiency needs into the roadmap. ⭐ JOIN THE CARE TEAM! ⭐️ You will excel as a Care Ops if you: - Communicate clearly in English and French, written and verbal. You'll work with many teams and clarity matters. - Think in numbers. You're comfortable with data, spreadsheets, and ideally SQL. You build models, not just read dashboards. - Have a performance mindset. You want to understand why a metric moves. You look for root causes and push for action. - Are curious about AI and tooling. You use AI tools in your daily work and see them as building blocks. You're excited to learn and experiment. - Get your hands dirty. You dig into the details, fix what's broken, and don't wait for someone else to do it. - Have 2-5 years of experience in operations, analytics, consulting, or a similar role — ideally in a tech or startup environment. - Have an organized and structured mindset. - Can work independently in a fast-paced environment. Our ideal candidate thrives in a startup or tech company environment and is excited about the opportunity to make a significant impact in a growing company. If this sounds like you, then you might just be the Care Ops we're looking for. We value diversity and encourage individuals from varied experiences and backgrounds to apply. Join our Care team and contribute to our mission of delivering an exceptional user experience. For this opportunity, we are aiming to hire within the B1-C1 level range https://alan.com/en/careers/a/salary-equity. 🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. Therefore, we offer: - Fair rewards. Generous equity packages complement your base salary, for permanent contracts only. - Flexible Office. Amazing office space at our HQ, sponsored co-working hubs or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest. - All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones. - Flexible vacation policy and flexible working hours. Organize your time as you wish. - Delightful healthcare insurance. Extremely comprehensive health insurance - 100% of the contribution covered by Alan for you and your family, for permanent contracts only. - Transport. Country-specific commuter benefits. - Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises. - Parental leave. Extended parental leave for all new parents, for permanent contracts only. IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. After reading this job description, if you feel like you don’t have all the necessary prerequisites but that it matches where you are now or what you'd like to grow into in your next position, we encourage you to apply! Not everybody will enter our recruitment process, but all, no matter how underrepresented, should feel free to apply as it can only bring learnings or success. 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.

Location: Cape Town, South Africa Are you a health or performance professional thinking about a career change? Are you passionate about how technology can help progress your profession? If you have experience working in a clinical or high-performance setting and are a physiotherapist or an athletic trainer a role as a Client Success Manager at VALD could be the change you need! About the VALD Client Success Team Our Client Success team is dedicated to assisting clients in implementing and embedding VALD technology. It all starts with seamless onboarding for new clients, which ensures they have all the tools they need to start using VALD products successfully. The Client Success team continues to support the client throughout their journey with VALD. We are looking for someone to join our team in Cape Town or surrounding. What you will do As a Client Success Manager at VALD, you will work directly with an assigned portfolio of clients as the VALD subject matter expert and strive for the highest level of client satisfaction in the delivery of services. On a day-to-day basis, you will: Manage client onboarding, ensuring clients are fully supported to implement VALD systems successfully. Build strong relationships with clients through online methods and occasionally face-to-face. Identify client support needs and opportunities for growth. Online client presentations using Microsoft Teams. Regular activity tracking and reporting, using SaaS applications – HubSpot, Microsoft Suite, Email. Manage multiple assignments and support requests simultaneously while working independently or with other team members. Critical requirements for this role: You must have used VALD Technology in your current or previous role. The ability to understand and share the client’s perspective and challenges. Excellent grammar, spelling, and proofreading skills. Demonstrated ability to build positive relationships quickly. The ability to think outside of the box to find appropriate solutions. Adaptable and willing to learn new skills and processes. Become an expert on VALD systems. Is this you? We are looking for a physiotherapist, exercise physiologist or sports scientist looking to make a change or, quite simply, a go-getter who is excellent with people—someone with a can-do attitude and who is interested in technology and helping clients implement systems and solutions. You will be a self-starter who is comfortable supporting and educating our amazing clients. You’ll need great organizational and communication skills, as you'll work with many internal and external stakeholders. Ideally, you have: Empathy Excellent communication skills – both verbal and written. Demonstrated ability to build positive relationships quickly. Attention to detail and a commitment to quality control. Strong critical thinking, analytical, and strategic problem-solving skills. Adaptable and willing to learn new skills and processes. Highly organized with practical time management skills. Prior experience using VALD systems. It’s not expected that any single candidate would check every box here. Research shows that while men and women share similarities in how they look for jobs, women may hold back if they don’t meet 100% of the criteria, while men usually apply after completing about 60%. If you meet just some of the requirements but not all, we encourage you to submit your application! We strongly encourage you to apply if you’re at all interested. Show us how your experience could improve our team and widen our perspective. Our selection process includes assessing the requirements of the role vs the individual and how well we think they will work in the VALD team. Why VALD? VALD is the world leader in musculoskeletal technology, providing innovative human-measurement technology to over 10,000 organizations around the world including some of the world's most elite sporting teams, universities and Defense departments. If you have a favorite team in the NBA, EPL, or NFL, there's a good chance they use VALD products. Eight years on from its humble beginnings around a share-house dining room table in Brisbane, Australia, VALD has grown to a team of over 300 team members in over 30 countries, with four offices across Australia, the UK and USA. Named in LinkedIn's Top 25 Startups for 2022 in Australia , VALD's best asset is not our technology but our people and culture. We have a range of benefits we offer to our team, such as: Industry-leading compensation The opportunity to work in a company that is redefining allied healthcare. Learn from a range of high-performing individuals and teams across various disciplines. Be part of a down-to-earth, inclusive and vibrant team. Regular travel opportunities to get the entire VALD team together for your ongoing development. The latest equipment and remote setup to perform at your best. Diversity & Inclusion Commitment VALD’s best asset is not our technology but our people and culture. A culture of inclusion and diversity is critical to our business. We know diverse teams perform better. It's not a separate initiative – we aim to embed inclusion and diversity in everything we do. We are committed to fostering an inclusive work environment and embracing diversity, including gender, nationality, disability, age, marital/parental status, ethnicity, gender identity, socioeconomic background, and sexual orientation. We welcome applications from people from all backgrounds. Successful applicants will be subject to background checks (including identity and criminal record checks). It will be a condition of employment that the background checks return acceptable results.

Location: Los Angeles, United States Workplace: onsite About Xsolla Xsolla is a global commerce and financial technology company for the video game industry. Headquartered in Los Angeles with offices and operations worldwide, Xsolla provides the tools, infrastructure and capital solutions that help developers and publishers fund, launch, distribute and monetize their games across every market and platform. The company serves thousands of game businesses globally, from independent studios to the largest publishers, and is expanding a dedicated capital markets and investment platform serving the interactive entertainment ecosystem. The Capital Markets Group The Capital Markets Group (CMG) sits within Xsolla's Global Strategic Initiatives function and operates as the firm's institutional capital platform. The group originates, structures and executes financing and investment solutions across games and interactive entertainment, and is building a franchise modeled on the leading independent capital markets and special situations advisory platforms. The group operates multiple investment vehicles spanning debt financing and credit markets, alongside special situations and principal investment strategies serving the interactive entertainment ecosystem. These activities are supported by a proprietary market intelligence system, a global events and convening program, and a governed institutional relationship platform covering LPs, sovereign investors, family offices, banks and intermediaries across the Americas, MENA, APAC and Europe. CMG operates from hubs in Los Angeles, New York, the Middle East and Singapore. The group is in its foundation stage: hires at every level join a live deal environment with executive sponsorship, meaningful ownership and the mandate to build a durable franchise rather than inherit one. For more information, visit xsolla.com. About the Opportunity Xsolla is seeking an Analyst, Capital Markets Intelligence and CRM to operate the information layer that the entire Capital Markets Group runs on: producing the daily market intelligence that directs senior coverage attention, building and maintaining the institutional relationship data that every mandate draws on, tracking the global events landscape that drives origination, and preparing the briefing materials that put senior coverage into every meeting fully prepared. The corporate title for this seat is Analyst, with no direct reports. The seat offers unusual breadth for the level: direct exposure to fund formation, private placements, and credit and distressed situations across gaming and interactive entertainment, daily interaction with the group's senior leadership, and a defined development path toward coverage or capital formation responsibility. The Analyst, Capital Markets Intelligence and CRM will be based in Los Angeles, CA, Xsolla's headquarters, in office, and will report to the Vice President, Investor Relations and Capital Formation. Travel is limited to up to 10 percent, primarily for priority industry events. This is a full time position. How to Apply Interested candidates should apply via the application button below, together with a resume and a short note on relevant experience. The Xsolla Talent Acquisition team will follow up on qualifying applications. Role Overview As Analyst, Capital Markets Intelligence and CRM, you will run the information systems that the entire Capital Markets Group depends on: the daily intelligence product, the institutional relationship database, the events calendar, and the meeting preparation that keeps senior coverage armed for every conversation. The role suits a candidate who wants the analytical rigor of an investment banking seat combined with real ownership of a system they run themselves. Key Responsibilities Market Intelligence Produce the daily digest. Produce the daily capital markets intelligence digests and the Friday weekly rollup, applying the group's prioritization rubric and tiered output formats for individual, team and executive audiences, and operate the reader feedback loop that tunes the product over time. Monitor global sources. Monitor the defined multilingual source set with translation tooling and flag regionally significant items to the Americas, MENA and APAC coverage heads. Track special situations. Track the distressed and special situations landscape across gaming and interactive entertainment, and prepare screening one pagers on qualifying situations for review at the weekly pipeline call. Relationship Data Operations Build institutional records. Build institutional records in the firm's relationship platform, sourcing from public materials, licensed data providers and event lists, with enrichment, deduplication and tiering support to the group's data standards. Operate the staging workflow. Operate the prospect staging and promotion workflow, ensuring nothing enters the production database without review, and support the quarterly tiering refresh. Maintain the audit trail. Maintain the audit trail on data provenance and consent context consistent with the firm's data handling standard. Coverage Support Prepare meeting briefs. Prepare meeting briefs for every Tier 1 interaction at least 24 hours in advance, including institution profile, relationship history, live items and suggested talking points; log outcomes and next actions in the platform after each meeting. Support materials preparation. Support materials preparation for investor meetings, roadshows and transaction processes under the direction of the VP and coverage heads. Events and Convening Maintain the events calendar. Maintain the global events calendar across credit, private capital, SPAC, venture, family office and sovereign conferences, with rolling 30, 60 and 90 day action lists and attendance recommendations. Run event follow up. Run event follow up operations, capturing who the team met, promoting qualified contacts into the platform and tracking post event actions to completion. Candidate Profile Experience 1 to 3 years of experience in investment banking, equity or credit research, management consulting, or a data intensive operations seat at a financial institution; exceptional final year candidates and recent graduates with relevant internships will be considered. Working knowledge of the gaming and interactive entertainment ecosystems is a plus, as is exposure to data providers such as Preqin, PitchBook or Bloomberg. Domain Expertise Excellent research and business writing skills, with the ability to compress large volumes of information into decision ready summaries. Familiarity with Salesforce administration concepts, SQL, or automation tooling used to build workflows is preferred. Skills and Competencies Strong working proficiency in Excel and demonstrated comfort operating CRM or comparable structured data systems, with accountability for data quality. Meticulous attention to detail, high throughput, and the judgment to distinguish signal from noise under time pressure. Discretion with confidential information and a high degree of ethics and integrity. Professional working proficiency in one or more of Mandarin, Japanese, Korean, Arabic, Portuguese or Spanish is preferred. Education and Credentials A bachelor's degree is required. The SIE examination, passed or scheduled, is preferred; Xsolla sponsors relevant professional examinations and designations as part of its analyst development program. Benefits: We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play. Equal Employment Opportunity Statement: Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act. Criminal History Consideration: For the Analyst, Capital Markets Intelligence and CRM role, we will conduct a background check that may include the following: Criminal history check Employment verification Education verification Relevance to Job Responsibilities: The background check is relevant to this position because of the following role responsibilities: Working with vulnerable populations Accessing confidential company data Ensuring compliance with regulatory requirements Rights Under the Fair Chance Act: Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com. By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with thisXsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com. Compensation is competitive and negotiable based on experience, and includes performance-based incentives, and comprehensive health, retirement, and wellbeing benefits.

Location: Dubai, United Arab Emirates Workplace: onsite About You As Head of Investor Capital and Relations, Middle East, you will operate independently in region with a global reporting line and executive sponsorship, and with the mandate to build the firm's Middle East franchise from first principles: the coverage map, the institutional relationships, the office and, ultimately, the regional team. This is a builder's role. You will own senior coverage of the region's sovereign wealth funds, government related entities and family offices, lead the office establishment and hub determination between DIFC and ADGM, and coordinate closely with counsel and the firm's government relations workstreams as you build a durable Gulf franchise.   About the Opportunity Xsolla is seeking a Head of Investor Capital and Relations to be the firm's senior presence in the Gulf and own its most strategically important capital relationships: the region's sovereign wealth funds, government related entities and principal family offices. The GCC is executing one of the most ambitious government backed investment programs in the history of the games industry, and this seat exists to convert that alignment into anchor limited partner relationships, co-investment partnerships and strategic financings for the firm's investment vehicles and transaction pipeline. The corporate title for this seat is Executive Director, with a defined path to Managing Director tied to franchise milestones. The seat will have one direct report initially, a Regional Relationship Manager, to be hired following office establishment. The Head of Investor Capital and Relations, Middle East will be based in Dubai (DIFC) or Abu Dhabi (ADGM), with the hub determination in progress and open to the successful candidate's input, and will report to the Senior Vice President of Global Strategic Initiatives and Partnerships. The role requires travel of 50 percent or more across the GCC and wider MENA, with periodic travel to Los Angeles and New York. This is a full time position; the regional package will be structured with local counsel. Expressions of Interest Xsolla welcomes confidential conversations with qualified candidates and trusted introductions. Please direct expressions of interest, together with a resume and a short note on relevant experience, to the Xsolla Talent Acquisition team via the application button linked below.   About Us Xsolla is a global commerce and financial technology company for the video game industry. Headquartered in Los Angeles with offices and operations worldwide, Xsolla provides the tools, infrastructure and capital solutions that help developers and publishers fund, launch, distribute and monetize their games across every market and platform. The company serves thousands of game businesses globally, from independent studios to the largest publishers, and is expanding a dedicated capital markets and investment platform serving the interactive entertainment ecosystem. The Capital Markets Group The Capital Markets Group (CMG) sits within Xsolla's Global Strategic Initiatives function and operates as the firm's institutional capital platform. The group originates, structures and executes financing and investment solutions across games and interactive entertainment, and is building a franchise modeled on the leading independent capital markets and special situations advisory platforms. The group operates multiple investment vehicles spanning debt financing and credit markets, alongside special situations and principal investment strategies serving the interactive entertainment ecosystem. These activities are supported by a proprietary market intelligence system, a global events and convening program, and a governed institutional relationship platform covering LPs, sovereign investors, family offices, banks and intermediaries across the Americas, MENA, APAC and Europe. CMG operates from hubs in Los Angeles, New York, the Middle East and Singapore. The group is in its foundation stage: hires at every level join a live deal environment with executive sponsorship, meaningful ownership and the mandate to build a durable franchise rather than inherit one. For more information, visit xsolla.com. RESPONSIBILITIES Key Responsibilities Sovereign and Institutional Coverage Own sovereign coverage. Own senior coverage of the region's sovereign wealth funds and government related entities, including their gaming, technology and entertainment investment vehicles, with documented access paths and personal ownership of the firm's most senior regional relationships. Build family office coverage. Build and maintain coverage of the GCC's principal single and multi family offices, regional institutional investors and banks, with complete, current records in the firm's relationship platform. Map the counterparties. Map the decision making architecture of each priority institution, including investment committee cadence, mandate criteria, co-investment appetite and approval chains, and maintain that intelligence as a living asset. Capital Formation and Transactions Lead regional fundraising. Lead regional pre-marketing and fundraising processes for the firm's investment vehicles within applicable private placement and promotion regimes, coordinating with counsel on the marketing approach for each jurisdiction. Originate co-investment dialogues. Originate and manage sovereign co-investment dialogues alongside fund principals, and support strategic and government aligned financing conversations through to execution. Own diligence processes. Manage institutional diligence processes end to end, including DDQ coordination, data room support, operational due diligence visits and reference management. Franchise and Regional Platform Advise on the hub decision. Advise the hub determination between DIFC and ADGM, and lead the establishment of the regional office with Legal and Finance, including regulatory positioning of the firm's regional activities. Build the region's presence. Build the firm's presence across the region's priority investment forums and convening platforms, and run a regional events calendar that converts presence into qualified pipeline. Coordinate with government relations. Coordinate deliberately with the firm's government relations and sovereign engagement workstreams so that capital coverage and institutional diplomacy reinforce one another. Build the regional team. Recruit and develop the regional Relationship Manager and subsequent hires; establish coverage and CRM standards for the region. Risk and Controls Ensure regulatory compliance. Ensure all regional marketing and promotion activity complies with applicable regimes, including DIFC and ADGM promotion rules and the private placement frameworks of each GCC jurisdiction, in coordination with counsel. Maintain counterparty awareness. Maintain rigorous counterparty awareness, including KYC, AML and sanctions screening coordination with the firm's compliance processes, and escalate reputational risk considerations early. REQUIREMENTS Candidate Profile Experience 10 or more years covering MENA institutional capital from an investment bank, sovereign investor, placement agent, asset manager or family office platform, including at least 5 years in a senior client facing capacity. Demonstrable senior relationships inside GCC sovereign institutions and principal family offices, with a referenceable record of capital raised, commitments secured or strategic partnerships executed in the region. Existing relationships across the region's sovereign gaming, esports and digital entertainment programs and their investment arms are a strong advantage, as is a cumulative placement or capital formation record in the region of USD 500 million or more. Domain Expertise Working knowledge of the regional regulatory landscape relevant to fund marketing and promotion, including the DIFC and ADGM frameworks and private placement practice across the GCC. Experience marketing alternative strategies such as credit, special situations or private equity to sovereign and family office investors, including familiarity with Shariah aware structuring considerations, is preferred. Experience establishing or operating a regulated or exempt presence in the DIFC or ADGM is preferred. Skills and Competencies Deep cultural fluency and protocol judgment in sovereign, government and family office settings, and the discretion those relationships demand. Proven ability to operate independently in region on a global platform, with disciplined reporting, pipeline management and follow through. Exceptional written and verbal communication skills in English; Arabic language fluency is preferred. A high degree of ethics and integrity, with a clean regulatory and disciplinary history. Education and Credentials A bachelor's degree is required. A CFA or CAIA charter, or equivalent, is preferred. Benefits: We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical plan, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play. Equal Employment Opportunity Statement: Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act. Criminal History Consideration: For the Head of Investor Capital & Relations role, we will conduct a background check that may include the following: Criminal history check Employment verification Education verification Relevance to Job Responsibilities: The background check is relevant to this position because of the following role responsibilities: Working with vulnerable populations Accessing confidential company data Ensuring compliance with regulatory requirements Rights Under the UAE Personal Data Protection Law: Applicants are encouraged to inquire about their rights under the UAE Personal Data Protection Law. If you have questions regarding our hiring practices, please contact careers@xsolla.com   By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with thisXsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com. Compensation is competitive and negotiable based on experience, and includes performance-based incentives, equity participation, and comprehensive health, retirement, and wellbeing benefits.

Location: Singapore Workplace: onsite About Xsolla Xsolla is a global commerce and financial technology company for the video game industry. Headquartered in Los Angeles with offices and operations worldwide, Xsolla provides the tools, infrastructure and capital solutions that help developers and publishers fund, launch, distribute and monetize their games across every market and platform. The company serves thousands of game businesses globally, from independent studios to the largest publishers, and is expanding a dedicated capital markets and investment platform serving the interactive entertainment ecosystem. The Capital Markets Group The Capital Markets Group (CMG) sits within Xsolla's Global Strategic Initiatives function and operates as the firm's institutional capital platform. The group originates, structures and executes financing and investment solutions across games and interactive entertainment, and is building a franchise modeled on the leading independent capital markets and special situations advisory platforms. The group operates multiple investment vehicles spanning debt financing and credit markets, alongside special situations and principal investment strategies serving the interactive entertainment ecosystem. These activities are supported by a proprietary market intelligence system, a global events and convening program, and a governed institutional relationship platform covering LPs, sovereign investors, family offices, banks and intermediaries across the Americas, MENA, APAC and Europe. CMG operates from hubs in Los Angeles, New York, the Middle East and Singapore. The group is in its foundation stage: hires at every level join a live deal environment with executive sponsorship, meaningful ownership and the mandate to build a durable franchise rather than inherit one. For more information, visit xsolla.com. About the Opportunity Xsolla is seeking a Head of Investor Capital and Relations to build the firm's Asia Pacific capital franchise from Singapore. The region combines the world's deepest gaming markets with some of its most sophisticated institutional capital, and this seat exists to connect the two for the firm: sovereign and state linked investors in Singapore, institutional investors and strategics across Korea and Japan, capital markets counterparties in Hong Kong and Australia, and the regional family office community. The corporate title for this seat is Director, with a defined path to Executive Director tied to franchise milestones, including the 2027 regional coverage plan and team build. There are no direct reports initially; regional analyst support and a 2027 hiring plan are owned by this seat. The Head of Investor Capital and Relations, APAC will be based in Singapore, in office, leveraging Xsolla's existing APAC presence, and will report to the Senior Vice President of Global Strategic Initiatives and Partnerships. The role requires travel of approximately 40 to 50 percent across Southeast Asia, North Asia and Australia, with periodic travel to Los Angeles. This is a full time position; Employment Pass sponsorship is available, with the package structured with local counsel. Expressions of Interest Xsolla welcomes confidential conversations with qualified candidates and trusted introductions. Please direct expressions of interest, together with a resume and a short note on relevant experience, to the Xsolla Talent Acquisition team via the application button linked below. Role Overview As Head of Investor Capital and Relations, APAC, you will own senior institutional coverage across the region, spanning sovereign and state linked investors, pensions, insurers, asset managers, funds of funds and family offices, alongside gaming, technology and media strategics across Korea, Japan and Greater China. You will own the coverage map, the relationships and the regional plan, operating with a global reporting line and the support of the firm's existing APAC operating footprint. This is a builder's role. You will establish the coverage standards, relationship infrastructure and regional plan that allow Xsolla to engage APAC's institutional capital with discipline, while coordinating closely with counsel on marketing approach and applicable regulatory regimes across Singapore, Hong Kong, Korea, Japan and Australia. Key Responsibilities Institutional and Strategic Coverage Own institutional coverage. Own senior coverage of APAC institutional capital, including sovereign and state linked investors, pensions and insurers, asset managers, funds of funds and regional family offices, with complete, current records and documented access paths in the firm's relationship platform. Build strategic coverage. Build dedicated coverage of gaming, technology and media strategics across Korea, Japan and Greater China as limited partners, co-investors and transaction counterparties. Map the counterparties. Map each priority institution's decision architecture, including mandate criteria, allocation cadence, co-investment appetite and approval process, and maintain that intelligence as a living asset. Capital Formation and Transactions Lead regional fundraising. Lead regional pre-marketing and fundraising support for the firm's investment vehicles within each jurisdiction's private placement and offering regimes, coordinating with counsel on the marketing approach for Singapore, Hong Kong, Korea, Japan and Australia. Own diligence processes. Originate and manage institutional diligence processes end to end, including DDQ coordination, data room support and operational due diligence visits. Support transactions. Support cross border financing and strategic transaction conversations alongside the Americas and MENA coverage teams and fund principals. Franchise and Regional Platform Build the region's presence. Build the firm's presence across the region's priority investment and gaming industry forums; run the APAC events calendar and convert presence into qualified pipeline. Develop the regional plan. Develop the 2027 regional coverage plan, including market prioritization, any additional country coverage and the regional hiring sequence, for approval by the Group Head. Set coverage standards. Establish coverage and CRM standards for the region and enforce the group's interaction logging discipline. Risk and Controls Ensure regulatory compliance. Ensure all regional marketing and offering activity complies with applicable regimes and the firm's policies, in coordination with counsel, including Singapore's frameworks for fund offers to institutional and accredited investors. Maintain counterparty awareness. Maintain rigorous counterparty awareness, including KYC, AML and sanctions screening coordination, and escalate reputational risk considerations early. Candidate Profile Experience 8 or more years of progressive experience in APAC institutional coverage, capital formation, investment banking or investor relations at a bank, asset manager, placement agent or sovereign investor, including significant client facing responsibility. Demonstrable relationships across Singapore's institutional community and at least one of the Korean, Japanese or Greater China institutional or strategic investor markets, with a referenceable record of capital raised or partnerships executed. Sector experience across gaming, interactive entertainment, technology or media, or coverage of strategics in those sectors, is a clear advantage. Domain Expertise Working knowledge of regional fund marketing and private placement practice, including Singapore's institutional and accredited investor frameworks. Experience marketing alternative strategies such as credit, special situations or private equity to Asian institutions is preferred. Experience operating under the Monetary Authority of Singapore regulatory framework, including holding or having held representative status with a capital markets services license holder or operating within an applicable exemption, is preferred. Skills and Competencies Proven ability to operate independently on a global platform, with disciplined pipeline management, reporting and follow through across time zones. Exceptional written and verbal communication skills in English; professional fluency in Mandarin, Japanese or Korean is preferred. A high degree of ethics and integrity, with a clean regulatory and disciplinary history. Education and Credentials A bachelor's degree is required. A CFA or CAIA charter, or equivalent, is strongly preferred. Benefits: We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play. Equal Employment Opportunity Statement: Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act. Criminal History Consideration: For the Head of Investor Capital & Relations role, we will conduct a background check that may include the following: Criminal history check Employment verification Education verification Relevance to Job Responsibilities: The background check is relevant to this position because of the following role responsibilities: Working with vulnerable populations Accessing confidential company data Ensuring compliance with regulatory requirements Rights Under the Fair Chance Act: Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com. By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with thisXsolla Privacy Notice for Job Applicants. Please direct any inquiries regarding your data privacy to careers@xsolla.com. Compensation is competitive and negotiable based on experience, and includes performance-based incentives, equity participation, and comprehensive health, retirement, and wellbeing benefits.

Location: San Francisco, CA Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Our co-founders are Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. WHAT YOU’LL DO - Support the business of Agent Development: Serve as the strategy and operations partner to Agent Dev leadership, and bring the same operational rigor to Agent Dev that powers our Sales organization. - Stand up the operating cadence: Partner with Agent Dev leaders to provide clear visibility into business health, including pipeline, deployment progress, utilization, expansion opportunities, and risks. - Operationalize best practices for enterprise agent deployment: Help define and scale the playbook for how Sierra builds, evaluates, launches, and expands AI agents at large enterprises. - Drive account expansion strategy: Work closely with account teams to identify whitespace, prioritize expansion opportunities, and build repeatable motions that convert post-sale momentum into durable revenue growth. - Turn insight into action: Analyze complex datasets and translate findings into clear, executive-ready recommendations that drive high leverage decisions. - Build internal tooling with AI: Leverage AI-native tools such as Claude Code, Cursor, and Codex to build lightweight internal systems, automate workflows, and create operational leverage across Agent Dev. WHAT YOU’LL BRING - 5-7 years of experience in management consulting, investment banking, private equity, or strategy and operations at top-tier technology companies. - Strong analytical rigor with the ability to work with large datasets and translate analysis into executive-ready insights and clear business actions. - Demonstrated experience supporting sales, post-sales, or commercial teams in a strategy and operations capacity. - Comfort with ambiguity and fast-changing environments, with the ability to independently structure complex problems and drive them to resolution. - Commercial instinct and business judgment, with a clear understanding of how enterprise technology products are landed, deployed, and expanded. - Strong communication skills, with the ability to influence senior stakeholders and act as a trusted advisor. - A growth mindset, coachability, and willingness to roll up your sleeves. No task is too small if it helps the team win. EVEN BETTER... - Technical fluency and coding comfort: You have built apps or internal tools before and can confidently use AI coding tools such as Claude Code, Cursor, or Codex to create production-ready internal solutions. - Previous 0-1 operating experience at a growth stage technology company. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits through Carrot - Lunch, as well as delicious snacks and coffee to keep you energized  - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

Location: Remote, California, United States, AMER From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role This is a unique role that sits at the intersection of economics, analytics, product, and strategy. You’ll combine rigorous quantitative analysis with customer research and commercial thinking to shape how Fivetran prices, packages, and monetizes its products. What You’ll Do Analyze product usage, deal, financial, and billing data to model pricing, packaging, and monetization scenarios. Design frameworks to assess willingness to pay, customer value, and price realization across customer segments and product lines. Conduct research on pricing strategies, packaging models, and monetization approaches across comparable and adjacent markets. Lead pricing and packaging strategy for new product launches, partnering with Product, GTM, and Finance to define commercial models Build value-based pricing and econometric models to quantify elasticity, customer ROI, and lifetime value. Design and execute pricing experiments Synthesize quantitative analysis, customer research, and competitive intelligence into executive recommendations that influence pricing strategy. Drive customer and prospect research to understand purchasing behavior, value perception, and pricing friction. Partner closely with Product, Analytics, Finance, Sales, Marketing, and Legal to deliver end-to-end pricing initiatives. Define KPIs and dashboards that measure pricing performance and identify optimization opportunities. Continuously evolve our pricing and packaging strategy to improve ARR growth, customer adoption, and value realization. Skills We’re Looking For 5–8 years designing or operating SaaS or sophisticated B2C pricing models, preferably with usage‑based or behavioral pricing experience Deep quantitative chops—an advanced degree (PhD/MSc) in Economics, Statistics, Operations Research, Applied Math, or similar Fluency in SQL and Python for large‑scale data analysis; proficiency with BI tools such as Looker or Tableau; bonus for dbt Hands‑on experience with conjoint, MaxDiff, Gabor-Granger, or Van Westendorp surveys and causal experiment design Strong attention to detail and data analysis skills – including interpreting results and recommending actions Proven record of turning complex models and analyses into recommendations and shipping changes that moved ARR, gross margin, or NRR Collaborative mindset with Product, Analytics, Finance, Sales, and Legal; you can navigate from whiteboard to contract terms with ease Strong communication and presentation skills with ability to influence at the executive level #LI-DJ1 #LI-Remote The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Pay Range $209,378 — $261,723 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Americas Remote Hi, I’m Josh, Engineering Manager at Customer.io . We’re looking for a curious, AI-forward Developer Experience Engineer to join our Integrations team and help us build the tools that developers rely on to integrate with Customer.io . About Customer.io Over 9,000 companies - from scrappy startups to global brands - use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data. Under the hood: Go, React, Ember and AI help us ship fast and scale with confidence. What We Value Ownership You own problems end to end. You move fast, act like an owner, and thrive in ambiguity. You've led complex projects before, whether officially or not, and you're ready to do it again. Engineers with product taste You think like a developer using your tools, not just an engineer building them. You care about API design, developer experience, and everything in between. A healthy skepticism for “the way things are done” You bring rigor and creativity. Best practices matter - but never more than forward motion. What You’ll Do Build and evolve Customer.io 's SDKs across platforms - including Android, iOS, Node, and Go - and the developer tools that support them Lead SDK initiatives end to end: set technical direction, write the code, manage the release, and own the outcome Improve SDK delivery infrastructure - CI, automated testing, versioning, publishing, and release processes - so shipping is reliable and low-friction Partner closely with product and design to turn loosely defined goals into a great developer experience Participate in an on-call rotation as required, supporting the reliability of the systems you build Use AI agents to make multi-file changes across unfamiliar codebases and languages by scoping the work, writing the prompt, and verifying the output Bring strong customer empathy to the role - understanding what the engineers integrating with our SDKs actually need, and occasionally engaging directly with them What we're looking for Expert-level competency in at least one established programming language, with strong software design and API design fundamentals Experience building and evolving mature, production-quality software, with a clear understanding of how systems fit together and how other developers consume them Exceptional fluency with current LLMs and agentic coding tools (e.g., Claude, Cursor, Codex) - using AI to understand unfamiliar codebases, work across languages, and run things in parallel or autonomously High autonomy in ambiguous environments - you clarify the problem, validate its value, and drive implementation without close direction Strong written and verbal communication, with the ability to explain technical decisions and tradeoffs clearly Ability to work effectively across multiple languages and stacks; prior experience in every language we support (Swift, Kotlin, Node, Go) is not required Nice to have: experience building external-facing SDKs, APIs, or developer tools; experience owning CI, testing, versioning, or release infrastructure; or forward-deployed engineering experience. Compensation & Benefits We believe in transparency. Starting salary for this role is $150,000 - $200,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build. We know our people are what make us great, and we’re committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more. See full benefits here → Our Process No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision. Application - We review everyone with care. Tell us why you're interested. Recruiter Call (30 mins) - Let’s chat about what you’re looking for and how we work. Hiring Manager & AI Skills Interview (60 mins) - We'll explore ownership, autonomy, and collaboration, then dig into how you actually use AI in your day-to-day workflow. Practical AI-Enabled Coding Round (60 mins) - A live, collaborative session where you'll extend a sample SDK using AI tools. Wwe want to see how you think and work with AI as part of your process. All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process. Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact. Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io . Join us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you’re excited by what you read and want to build software that makes communication better for everyone—apply now.

Location: Nicaragua; Mexico; Colombia; Venezuela, Bolivarian Republic of; Brazil We are seeking an experienced Roof & Floor Truss Designer to support the design and production of wood truss systems for residential, multifamily, and commercial projects across the United States. The ideal candidate will have direct experience using TrueBuild by Eagle Metal and a strong understanding of U.S. wood-frame construction, truss engineering workflows, and component manufacturing. This role will be responsible for reviewing architectural and structural drawings and converting them into accurate placement plans, truss layouts, and individual truss profiles ready for engineering review, sealing, and production. Responsibilities Review architectural and structural plans for U.S.-based projects. Develop roof and floor truss placement plans. Create individual truss profiles and production-ready design packages. Design and optimize wood trusses using TrueBuild by Eagle Metal. Apply project-specific loads, spans, bearing conditions, and structural requirements. Coordinate truss layouts with walls, beams, mechanical openings, and other building components. Identify conflicts, missing information, and constructability concerns. Prepare designs for engineering review, sealing, and fabrication. Revise truss packages based on engineer, client, or production feedback. Maintain accuracy, consistency, and compliance with applicable U.S. building codes and industry standards. Communicate clearly with project managers, engineers, estimators, and production teams. Requirements Required Qualifications Proven experience designing roof and floor truss systems. Hands-on experience with TrueBuild by Eagle Metal (mandatory) Experience working on projects for the U.S. market. Ability to interpret architectural and structural construction documents. Experience preparing truss layouts, placement plans, and individual truss profiles. Strong knowledge of wood-frame construction and truss component manufacturing. Familiarity with U.S. building codes and truss design standards. Strong attention to detail and ability to identify design conflicts. Ability to work independently and manage multiple active projects. Professional English communication skills. Availability to collaborate during U.S. business hours. Software TrueBuild by Eagle Metal – Required AutoCAD – Preferred MiTek, Alpine IntelliVIEW, or similar truss-design software – Preferred Preferred Qualifications Experience with residential, multifamily, or light commercial projects. Familiarity with MiTek, Alpine IntelliVIEW, or other truss-design platforms. Knowledge of ANSI/TPI 1, IRC, and IBC requirements. Experience coordinating directly with U.S. engineers, builders, architects, or component manufacturers. Previous remote experience with a U.S.-based company. Benefits Work for the most exciting companies in the North American Market. Flexible schedules. Work from anywhere. Highly competitive compensation.

Location: Berlin, Germany Who are we? We’re AVOMIND , an international recruitment firm connecting high-achieving individuals with ambitious, fast-growing companies. We do more than simply fill vacancies. Our goal is to understand what both candidates and companies need and create meaningful, long-term matches. Our diverse and international team speaks more than 20 languages and operates across the DACH region, EMEA, the US, and APAC. Our vision is simple: ✔️ Empower candidates by connecting them with outstanding career opportunities. ✔️ Support our clients by consistently delivering high-quality talent. We are now looking for a proactive and creative Marketing Erasmus+ Intern to join our team in Berlin. This 3-month internship is a great opportunity to gain hands-on experience in digital marketing, employer branding, content creation, and international business development. What will you do? You will support AVOMIND’s internal marketing activities and help strengthen our online presence and communication. Your responsibilities will include: Creating and improving email marketing templates and outreach campaigns Supporting internal marketing and employer-branding initiatives Creating content for LinkedIn, Instagram, and other communication channels Responding to social media comments and direct messages Supporting the organization and promotion of on-site events Conducting regular competitor and social media analysis Researching relevant platforms, rankings, communities, and partnership opportunities Supporting bulk outreach campaigns to external platforms and potential partners Creating simple visual content using Canva Assisting with other marketing and communication projects based on business needs Sharing new ideas to improve AVOMIND’s marketing activities and online presence What are we looking for? Excellent written and verbal communication skills in English Native or fluent French, Dutch, or German is a strong advantage Strong research and analytical skills Excellent organizational and time-management abilities High attention to detail and accuracy Confidence using Canva and Microsoft Office or Google Workspace Familiarity with social media platforms, particularly LinkedIn and Instagram Ability to manage several projects and deadlines simultaneously A proactive mindset and willingness to suggest and implement new ideas Curiosity, creativity, and eagerness to learn An international mindset and strong cultural awareness A friendly and professional communication style Willingness to work regularly with our team from the Berlin office Previous international, marketing, social media, or content-creation experience is an advantage. What do we offer? Hands-on experience in marketing within an international recruitment company Exposure to digital marketing, employer branding, content creation, and business development The opportunity to take ownership of your own projects Regular feedback and support from an experienced international team A friendly, collaborative, and multicultural working environment The opportunity to contribute ideas and see their direct impact Flexible hybrid work combined with regular collaboration from our Berlin office Interview process First round: Fit interview Second round: Marketing case study and competency interview Erasmus+ eligibility Applicants must be eligible to complete an internship through the Erasmus+ program and should confirm the relevant requirements with their university before applying.

Location: South Africa About Huzzle At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle. Role Type: Full-time Engagement: Independent Contractor Working Hours: UK Location: Remote in South Africa Job Summary We are looking for a highly organized and proactive Operations & Project Coordinator to serve as the central engine of our property conversion consultancy. In this role, you will bridge the gap between contractors on-site and our leadership team, ensuring that complex UK-based renovation projects remain on schedule and documented to perfection. This is a remote role based in South Africa, working UK business hours, designed for someone who thrives on process, clear communication, and professional ownership. You don't need construction experience—we provide a comprehensive six-week training handover—but you must be an expert at managing details and following through until a task is complete. Key Responsibilities Manage the administration of our custom site inspection app, auditing AI-drafted reports and finalizing project documentation. Coordinate live conversion projects by chasing contractors for progress updates, photographic evidence, and critical project data. Act as the primary point of contact for UK utility and energy providers, navigating complex processes and long hold times to secure meter relocations and new connections. Facilitate client communication via WhatsApp and email, gathering authorizations and providing project status updates. Maintain essential project paperwork, including valuation sheets, invoices, and schedules of work using our established templates. Master and maintain the internal company knowledge base, using it as a primary resource to solve problems independently before escalating to the Director. Requirements Excellent English communication for frequent professional phone calls with UK clients and companies. Resident of South Africa with a stable internet connection and the ability to work full UK business hours. Exceptional organizational skills with a proven track record of managing checklists and multiple moving parts without dropping the ball. High level of persistence and patience, particularly when dealing with administrative hurdles or external providers. Proficiency in Google Workspace, WhatsApp, and project management software (e.g., Asana). Strong judgment skills; the ability to work independently while knowing exactly when to flag a decision for the Director. Nice-to-Haves Previous experience in property, construction, or lettings. Familiarity with UK administrative processes or utility company structures. Experience in a remote operations role supporting a UK-based business. Benefits 💻 Fully Remote: Work from anywhere with international teams 🤝 Peer Community: Connect with high-performing sales professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement 💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals

Location: South Africa About Huzzle At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle. Role Type: Full-time Engagement: Independent Contractor Working Hours: UK Location: Remote in South Africa Job Summary We’re looking for a highly organised and proactive Operations & Project Coordinator to support the day-to-day delivery of our property conversion projects. You’ll act as the key link between on-site contractors and the leadership team, ensuring complex UK renovation projects stay on schedule and are accurately documented. This is a remote position based in South Africa, working UK business hours. It’s ideal for someone who excels at managing processes, communicating clearly, taking ownership, and following tasks through to completion. Construction experience is not required, as you’ll receive a comprehensive six-week training handover. What matters most is your attention to detail, reliability, and ability to keep multiple projects moving forward. Key Responsibilities Manage our custom site inspection app, reviewing AI-generated reports and finalising accurate project documentation. Coordinate active property conversion projects by following up with contractors for progress updates, photographic evidence, and essential project information. Serve as the main point of contact for UK utility and energy providers, managing complex processes and lengthy hold times to arrange meter relocations and new connections. Communicate with clients via WhatsApp and email to obtain approvals, gather required information, and provide regular project updates. Maintain key project records, including valuation sheets, invoices, schedules of work, and other documentation using established templates. Become an expert in the company’s internal knowledge base, using it to resolve issues independently before escalating them to the Director. Requirements Excellent English communication for frequent professional phone calls with UK clients and companies. Resident of South Africa with a stable internet connection and the ability to work full UK business hours. Exceptional organizational skills with a proven track record of managing checklists and multiple moving parts without dropping the ball. High level of persistence and patience, particularly when dealing with administrative hurdles or external providers. Proficiency in Google Workspace, WhatsApp, and project management software (e.g., Asana). Strong judgment skills; the ability to work independently while knowing exactly when to flag a decision for the Director. Nice-to-Haves Previous experience in property, construction, or lettings. Familiarity with UK administrative processes or utility company structures. Experience in a remote operations role supporting a UK-based business. Benefits 💻 Fully Remote: Work from anywhere with international teams 🤝 Peer Community: Connect with high-performing sales professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement 💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals

Location: South Africa; Argentina; Mexico; Morocco About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team. About the company Our client is a fast-growing marketing consultancy and growth partner specializing in the global medical aesthetics and regenerative medicine industry. They empower MedSpas and premium clinics across the US, UK, Australia, and beyond to scale toward high-revenue milestones through a specialized growth framework. Rather than focusing on simple lead generation, the team implements high-level positioning and conversion systems that turn high-ticket treatments—such as advanced lasers, body sculpting, and facial balancing—into predictable revenue drivers. The company operates at the intersection of performance marketing and business strategy, offering both specialized consulting and done-for-you implementation. They are committed to moving away from volume-heavy, discount-driven tactics to focus on high-value patient acquisition and long-term retention. Joining this team means working in a results-oriented, international environment where data-driven strategies help aesthetic practices worldwide achieve sustainable, effortless growth. Job Summary We are seeking a high-level Performance Marketing & Creative Strategist to move beyond the "buttons" of media buying and take ownership of the entire conversion journey. In this role, you will be the diagnostic engine behind our client accounts, identifying exactly why campaigns succeed or fail and directing the creative and funnel improvements necessary to win. If you are a seasoned Meta Ads professional who understands customer psychology, data patterns, and the difference between a cheap lead and a high-quality appointment, this is your opportunity to lead strategy for a high-growth team. Key Responsibilities Perform deep-dive audits of Meta Ads accounts to diagnose performance bottlenecks and creative fatigue. Develop comprehensive creative strategies and write detailed briefs for production teams, UGC creators, and editors. Optimize lead generation funnels from the initial ad click through to the final booked appointment. Build and manage structured testing roadmaps to ensure continuous performance improvement. Analyze complex data sets to identify patterns in lead quality and conversion rates, moving beyond surface-level metrics like CPL. Collaborate with internal teams to improve landing page aesthetics and conversion architecture. Proactively create recovery plans for underperforming accounts and scale winning campaigns through data-backed recommendations. Requirements Proven agency experience managing multiple client accounts simultaneously. Extensive expertise in Meta Ads specifically focused on lead generation. A strong portfolio of results demonstrating your ability to reduce CPA and increase revenue through creative and funnel optimization. Deep understanding of direct response marketing, customer psychology, and hook/angle frameworks. Experience writing creative briefs and directing the production of high-converting ad assets. Proficiency in analyzing the entire customer journey, including landing pages and backend conversion steps. Excellent written and verbal English with the ability to articulate complex strategic shifts to stakeholders. A data-first mindset with the ability to work independently and take full ownership of account performance. Nice-to-Haves Experience in the MedSpa, aesthetics, or high-ticket wellness industry. Hands-on experience with GoHighLevel (GHL). Experience managing high-ticket lead generation or Business Opportunity (BizOpp) funnels. Previous leadership experience in creative strategy or growth marketing. Benefits 🌎 Fully remote work environment 🚀 Career growth opportunities in a fast-scaling agency 🎯 Performance-based incentives 📈 Long-term stability and high-level strategic ownership 🧠 Collaborative culture with top-tier marketing talent

Location: Jeddah, Saudi Arabia; Riyadh, Saudi Arabia; Dubai, United Arab Emirates; Lusail, Qatar; London, United Kingdom The Campus & Community Engagement Specialist supports the planning, coordination and delivery of communication activities across Campus & Community. The role contributes to communication campaigns, content development, digital channel updates and stakeholder coordination, while maintaining consistency with KAUST and C&C standards. The role is expected to work with increasing independence, exercise sound editorial judgement, and support the Engagement Lead in coordinating communication outputs. It provides operational and content support while building the capability to deputize for selected activities during periods of absence and progress toward broader communication leadership responsibilities. Responsibilities Support the planning, development, and delivery of targeted communication and engagement campaigns across designated channels. Draft clear, accurate, and audience-appropriate copy, content briefs, executive summaries, and regular campaign updates. Publish approved announcements and manage, update, and maintain assigned sections of the C&C website using CMS platforms. Create, schedule, and publish approved content while monitoring basic performance metrics across social media tools. Support the creation of key visuals, layouts, and multimedia content assets using Canva or Adobe Creative Suite. Ensure strict consistency in tone, style, and messaging across all materials in alignment with KAUST and C&C branding guidelines. Coordinate directly with internal proponents, GBC, consultants, and external service partners to clarify objectives, timelines, and audience needs. Provide rigorous proofreading, fact-checking, and basic quality control, translating technical service updates into clear, accessible messages. Monitor personal deliverables, strictly follow established approval workflows, and maintain transparent task visibility using project tracking software. Provide day-to-day operational support, step up to lead select activities during team absences, and work flexible hours for events. Requirements Bachelor’s degree in Communications, Marketing, Media, Copywriting, or a related field. Minimum of 5 years of relevant experience in marketing, copywriting, or corporate communications. Practical experience in website publishing via CMS platforms and using social media scheduling and analytics tools. Basic graphic design capability using Adobe Creative Suite, Canva, or similar, with preferred photography and video editing experience. Exceptional written and verbal English communication skills with high attention to detail and commitment to accuracy. Strong editorial judgment to identify content risks, gaps in approvals, or issues that require immediate escalation. Proven ability to remain organized, manage multiple strict deadlines, and provide reliable follow-through on assigned tasks. Demonstrated capacity to work independently on defined tasks while following appropriate guidance. Professional confidence to coordinate routine matters with cross-functional internal teams, service partners, and external stakeholders.

Location: Korea Workplace: Remote WHO ARE WE? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! Why this role? We’re seeking an experienced Engineering Program Manager to join Cohere’s customer-facing Engineering Program Management team. We need someone with curiosity, drive, independence, and leadership, who has hands-on experience working directly with customers and managing projects for enterprise-grade software or enterprise-focused machine learning solutions. In return, you’ll have the unique opportunity to shape Cohere’s operations, collaborate with leading minds in the LLM space, work directly with our Strategic Customers as well as Applied ML (AML) Engineering, Forward Deployed Engineering (FDE), Platform , Product and Go-to-Market teams, and be the “technical” voice of Cohere for the customer. You will get a chance to create extremely high-impact contributions to our fast-growing company, product and culture. Please Note: This role is open to candidates based in Korea As an Engineering Program Manager/ Technical Program Manager, you will: - Communicate: Provide clear, timely, and objective communication across the tech organization, Cohere teams, leadership, and most importantly - our strategic customers and external partners. - Optimize: Break down complex issues into strategies, driving engineering alignment with product, business, and marketing while fostering collaboration. - Plan: Create and manage program/project schedules, identify dependencies, manage risks, and drive organizational alignment. - Execute: Ensure on-time delivery, identify development needs, and establish checkpoints for status updates. - Problem solve: Proactively identify and resolve issues, coordinate cross-functional dependencies, and prioritize impacts to schedule and product quality. You may be a good fit if: - You have at least 5 years of experience as an Engineering or Technical Program Manager, with at least 2 years in customer-facing technical delivery and operations focused on enterprise-grade AI software/solutions - Knowledge or experience with LLM training or optimization would be a key differentiator - You are problem-focused and making customers successful really excites you - You are detail-oriented and extremely self-organized. You love enabling people and teams around you, and are excellent at capturing detailed notes/action items during highly technical meetings and tracking progress. - You have a Bias for Action - you are very execution focused and you like getting things done. - You have experience working with cross-functional teams to get technical products, services or solutions shipped to an internal or an external customer and can independently own tracking and reporting across multiple work-streams, with owners in different time-zones. - You are comfortable holding leaders and individual contributors accountable. You can be assertive while remaining diplomatic. You are not afraid to follow up with people to ensure shipping within committed deadlines. FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.

Location: United States, Aliso Viejo, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Technical Operations Support (TOS) Analyst HYBRID: Aliso Viejo, CA Contract, 12 months As part of Sony Interactive Entertainment, GDFT is helping lead the cloud gaming revolution, delivering console-quality gaming experiences across televisions, consoles, mobile devices, and beyond. The Technical Operations Support (TOS) team is a critical component of the operational foundation that enables GDFT to support a global cloud gaming platform at scale. The team provides frontline operational support for infrastructure, services, and internal processes that help ensure reliable delivery of world-class streaming experiences to players around the world. As a Technical Operations Support Analyst, you will serve as a key operational partner responsible for handling support requests, maintaining operational processes, documenting procedures, and helping improve the efficiency of day-to-day operations. You will work closely with technical operations, engineering, and global support teams while developing foundational skills in cloud and datacenter infrastructure, operational support, troubleshooting, and process improvement. Key Responsibilities: Operational Support Acknowledge, triage, and resolve support requests by following established Standard Operating Procedures (SOPs). Perform routine operational tasks and maintenance activities while meeting service level agreement (SLA) commitments. Escalate issues appropriately when incidents or requests fall outside established support procedures. Support day-to-day operational activities required to maintain platform stability and service availability. Monitor operational queues and ensure timely resolution of assigned work. Documentation & Process Management Create, update, and maintain SOPs, knowledge base articles, and operational documentation. Ensure documentation follows team standards and remains accurate and up to date. Contribute to process standardization efforts that improve consistency across operational activities. Continuous Improvement Identify recurring issues, repetitive tasks, and operational inefficiencies. Provide feedback and recommendations for automation opportunities. Partner with technical teams to improve workflows, tooling, and operational processes. Contribute ideas that help reduce manual effort and improve team productivity. Collaboration Work closely with team leads, engineers, and global operational teams to support business objectives. Participate in operational reviews, process improvement initiatives, and cross-functional projects. Communicate clearly regarding ticket status, operational risks, and support activities. Required Technical Experience (MUST) 1–3 years of experience in Information Technology, Technical Support, Operations Support, or a related field. Foundational understanding of computer systems, operating systems, networking concepts, and troubleshooting methodologies. Experience working with ticketing systems, service request management, or operational support processes. Ability to follow documented procedures while maintaining attention to detail and accuracy. Communication & Collaboration (MUST) Strong written and verbal communication skills. Strong organizational skills and attention to detail. Ability to collaborate effectively within a team environment. Demonstrated commitment to learning and professional growth. Work Style (MUST) Strong sense of ownership and accountability for assigned work. Ability to manage multiple priorities in a structured environment. Willingness to work flexible schedules, including evenings, weekends, and holidays, as business needs require. Preferred Qualifications (WANT) Experience with Linux operating systems and command-line tools. Experience troubleshooting hardware, software, or infrastructure-related issues. Familiarity with Jira, Confluence, ServiceNow, or similar ticketing and documentation platforms. Exposure to cloud computing platforms such as AWS or Google Cloud. Experience supporting operational environments that require adherence to SLAs. Basic scripting experience using PowerShell, Bash, Python, or similar technologies. Coursework, certifications, or training in Information Technology, Computer Science, Networking, or related disciplines. Familiarity with monitoring, alerting, or observability tools. Experience participating in process improvement or operational efficiency initiatives. Candidate Profile - we are looking for someone who: Takes ownership of problems and follows through to resolution. Demonstrates curiosity and a desire to continuously learn new technologies and operational practices. Approaches work with discipline, consistency, and attention to detail. Communicates clearly and professionally with teammates and stakeholders. Enjoys identifying opportunities to improve processes and reduce repetitive work. Works effectively in a fast-paced operational environment. Maintains a positive, team-oriented attitude while handling competing priorities. Success in This Role Consistently meet operational support and SLA expectations. Maintain accurate and high-quality operational documentation. Develop strong troubleshooting and operational support skills. Identify opportunities to improve operational efficiency. Build foundational knowledge of infrastructure, cloud operations, and large-scale service environments. Become trusted operational partners to engineering and support teams. Why Join Us This role provides a unique opportunity to gain hands-on experience supporting a global cloud gaming platform while developing technical and operational skills that can serve as a foundation for future growth in Technical Operations, Cloud Operations, Infrastructure Engineering, or Site Reliability Engineering. You will work alongside experienced professionals, contribute to critical operational processes, and help support the technology that powers gaming experiences for players around the world. Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.