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Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Job Location: Paris About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. What you will do as a Customer Engineer The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey. Key Responsibilities Technical Validation: Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals. Customer Adoption & Value Realization: Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices.  Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk. Commercial Accountability & Expansion: Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives. Trusted Advisory: Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes. AI Orchestration & Workflow Automation: Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory. Education & Enablement: Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization. Minimum Qualifications Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services,  Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling). Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly. Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives. Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles. Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy. Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below: Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS. Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts. Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3. AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows. Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions. Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments. Strongly Preferred Qualifications (The "Good-to-Haves") Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms. Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls. Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2. Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth. Education Undergraduate or graduate degree in Computer Science, Engineering, or a related field. Travel This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration. Compensation For France based hires: Estimated annual salary is between €112,000 - €176,000. This role is labelled CSP 3-2 and has a coefficient of 210, as per the SYNTEC Collective Bargaining Agreement. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Задачи: — Владеть продуктом в роли Product Owner: видение, стратегия, roadmap — Развивать токен и экосистему вокруг него: utility, механики, токеномика, новые сценарии использования — Формировать и приоритизировать бэклог, ставить задачи команде разработки — Координировать разработчиков смарт-контрактов, фронтенд, маркетинг и комьюнити — Анализировать рынок, конкурентов и метрики продукта — Участвовать в работе с биржами, листингами и партнёрами Требования: — Опыт работы в блокчейн-проектах: токены, DeFi, NFT, Web3-сервисы и т.п. — Опыт в роли Product Manager или Product Owner от 3 лет, из них от 1 года в Web3 — Понимание токеномики, смарт-контрактов, кошельков и работы блокчейн-сетей (EVM, TON, Solana или другие) — Опыт руководства командой или кросс-функциональными проектами — Умение самостоятельно принимать продуктовые решения и отвечать за результат — Реальный интерес к блокчейну, не только формальный опыт Будет плюсом: — Запуск токена или продукта в сети с нуля — Опыт листинга на биржах, работы с Web3-комьюнити — Понимание юридических аспектов работы с криптоактивами Условия: — Формат работы: гибрид (Минский офис) — Ключевая роль в управлении разработкой — Влияние на процессы и эффективность команд — Работа с сильной командой и техлидами — Конкурентная компенсация

Location: Paris Workplace: Hybrid ABOUT VOODOO Founded in 2013, Voodoo is a tech company that creates mobile games and apps with a mission to entertain the world. Gathering 800 employees, 7 billion downloads, and over 200 million active users, Voodoo is the #3 mobile publisher worldwide in terms of downloads after Google and Meta. Our portfolio includes chart-topping games like Mob Control and Block Jam, alongside popular apps such as BeReal and Wizz. TEAM The Engineering & Data team builds innovative tech products and platforms to support the impressive growth of their gaming and consumer apps which allow Voodoo to stay at the forefront of the mobile industry. The Engineering & Data team plays a key role in Voodoo's long-term strategy. It enables Voodoo to both accelerate product diversification and provide a state of the art growth-engine to distribute and scale our games. They create innovative solutions that drive growth with a pragmatic approach, ranging from simple searching to complex machine learning systems. ROLE We’re looking for a Senior Security Engineer to join our Engineering & Data team. In this role, you’ll be responsible for a wide variety of topics: - Security Engineering & Guardrails: Architect, construct, and maintain automated security guardrails and paved paths to foster secure-by-default development environments. - Shift-Left Architecture Guidance: Collaborate with development teams during the early ideation and design phases to embed secure coding practices and architecture from inception. - Continuous & Automated Assessment: Develop automated, continuous assessment capabilities that replace manual reviews and scale seamlessly across the business unit. - Hands-on Code Contribution: Work directly alongside engineers to contribute code for security fixes and paved-path solutions, ensuring security remains the simplest route. - Self-Service Tooling: Partner with developers to build scalable, self-service security tools that empower teams to detect and remediate risks independently. - Preventive & Detective Controls: Implement robust preventive and detective controls to deliver ongoing assurance rather than point-in-time security checks. - Strategic Collaboration & Incident Response: Drive long-term security strategy with key stakeholders while actively participating in periodic on-call rotations for incident support. - AI-Driven Security Innovation: Utilize AI technologies and methodologies to streamline threat detection, accelerate security evaluations, and advance scalable system protection. PROFILE (MUST HAVE) - 5+ years of experience troubleshooting systems, analyzing logs, and automating complex tasks via command-line tools - 5+ years of experience identifying security vulnerabilities, assessing risks, and constructing mitigation strategies - 5+ years of hands-on experience with scripting, software development, and security-focused code reviews across standard programming languages - Demonstrated expertise in recognizing industry-standard security vulnerabilities, understanding threat vector patterns, and applying effective remediation techniques - Proven track record in a leadership or guidance role, such as a technical lead, mentor, or engineering team lead - Proficiency in applying threat modeling and comprehensive risk identification methodologies - Proven track record securing microservices, service-oriented architectures, and web services - Experience with identity provider servers and authentication protocols (such as OAuth2, OIDC, SAML) - Experience with penetration testing (pentest) and vulnerability assessments - Self-starter with strong ownership, accountability, and ability to work autonomously and collaboratively across teams and organizations in a fast-paced environment. PROFILE (NICE TO HAVE) - Advocate for security standards with clarity and empathy. - Familiarity with AI/ML workflows and agents. OUR STACK Terraform, Kubernetes, Prometheus, ArgoCD, CircleCI, GitHub Actions, Atlantis, Grafana, Claude Code, Trivy, Conftest / OPA, AWS IAM Identity Center (SSO), Okta, AWS Secrets Manager, AWS KMS, AWS WAFv2, AWS Shield, AWS ACM, AWS GuardDuty, Sealed Secrets, Kyverno, cert-manager BENEFITS - Competitive salary based on experience - Swile Lunch voucher - Gymlib (100% covered by Voodoo) - Premium healthcare coverage with SideCare, 100% covered for you and your family - Wellness activities in our Paris office - Remote Fridays

Location: Global Remote Workplace: Remote Hi! This is the Flipper team. We are the creators of Flipper Zero https://flipper.net/ — a portable device for tech enthusiasts and engineers. It's a gadget with an awesome community that brings together millions of people around the world. We are currently developing a new product — the BUSY Bar https://busy.app/ productivity multitool. It's a smart device that helps you stay focused and minimize distractions. We're looking for a Senior QA Engineer (IoT / Embedded & Cloud) to design and own test coverage for complex E2E scenarios spanning firmware, cloud services, and mobile applications, ensuring reliable interaction between devices, backend systems, and apps. Responsibilities - Design E2E test coverage across firmware, cloud, and mobile applications to verify device state, data consistency, and end-to-end behavior - Test device-to-cloud communication, including network failures, reconnections, timeouts, offline operation, and OTA update and rollback scenarios - Test cloud and local APIs, business logic, data validation, and error handling to ensure reliable behavior across integration scenarios - Analyze device and cloud logs to diagnose issues, verify command execution, and identify anomalies across system components - Build test data and configuration strategies for different device types, users, environments, and complex scenarios involving multiple devices - Identify and prioritize E2E scenarios for automation, define test specifications for automation engineers, and maintain stable smoke and regression testing processes Requirements - Strong QA experience with complex software products and the ability to design test coverage across firmware, backend APIs, and mobile applications - Strong requirements analysis and systems thinking, with the ability to identify dependencies and integration points across devices, cloud services, and applications - Hands-on experience testing REST or gRPC APIs using tools such as Postman, Swagger, or existing automated tests - Experience analyzing device logs such as UART or syslog and cloud logs using tools such as Kibana or Sentry, with a basic understanding of embedded systems architecture - Experience testing native or cross-platform mobile applications that interact with devices via BLE or Wi-Fi and cloud services - Experience working in Agile/Scrum environments, building QA processes, managing test artifacts in Jira, Confluence, TestRail, Qase, or TestOps, and defining scenarios for test automation - English proficiency sufficient for reading technical documentation and communicating with an international team Nice-to-haves - Experience testing IoT or smart devices, including OTA updates, connectivity loss and recovery, and offline operation - Basic Python or JavaScript skills for creating simple test utilities, generating test data, parsing logs, or understanding automated tests - Experience with device simulators or emulators, network traffic analysis tools such as Wireshark or tcpdump, or security testing of device-to-cloud integrations What we offer - Choose your work format: office, hybrid, or fully remote from anywhere in the world - You will be provided with all the necessary equipment for a comfortable working environment - Benefits such as VHI, corporate sports, foreign language courses, and therapy sessions - A five-day workweek with a flexible start of the working day

Location: Tel Aviv-Yafo, Gush Dan, Israel About At-Bay We are an insurance company built by cybersecurity experts, leveraging our technology and security expertise to better understand digital risks and, thus, build better insurance products and services. We help clients by providing insurance products, guidance on their security issues, and active risk management. Like software, digital risk is eating the world and we aim to empower businesses to thrive in this ever-changing landscape. We are distributed globally with hubs in San Francisco, New York City, Atlanta, and Tel Aviv. We have aggressive plans to scale our business and believe the best way to make that happen is to immediately invest in further developing our teams. Responsibilities: Planning and execution of complex, diverse software delivery systems Work closely with the Data Team and build their infrastructure as a code Responsibility for building the CI/CD processes for Data Lakes, pipelines, ETL's etc. Take important part in the design & the architecture new workloads and components Research and integrate new technologies into our stack Automate everything. From enormous continuous integration, deployment and delivery pipelines, to small but life changing utilities. Qualifications: 4 years of experience as a DevOps Engineer Experience writing code with Python & Bash- a must Strong hands-on experience with AWS is- a must Experience working with Serverless and data components (Glue, sagemaker, EMR, Lamda's etc...) - an advantage Proficient in modern CI/CD techniques, GitOps (Jenkins, Github Actions, ArgoCD) Proven experience in managing production environment at scale in cloud environment Infrastructure as a code (IaaC), preferably Terraform - a must Independent, autodidact, creative problem solver with excellent debugging skills Location : Tel Aviv, Israel What you'll get A competitive salary, and equity in a super fast growing company, taking over commercial insurance A strong emphasis on work-life balance Beautiful offices in the heart of Tel Aviv, near the train station and main bus stops Passionate, smart, and fun people to work with You will never lack a challenge, we are a unique blend of a fast growing tech startup, an international firm, and an insurance company

Location: Canada (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity, and we would be interested in applicants located in the US or Canada. The Opportunity: At Grafana Labs, we build observability tools that help users understand, respond to, and improve their systems – regardless of scale, complexity, or tech stack. We recently started a skunkworks initiative with a mission to bring observability to the rest of the business. Our goal is to make Grafana the single best place where humans and AI agents understand and act on real-time data from across the enterprise. As part of this initiative, we are building an AI-native data intelligence system that gives agents reliable, governed access to enterprise context. This system helps agents retrieve the right data, metadata, definitions, lineage, quality signals, and institutional knowledge without every agent builder having to maintain their own brittle context files. The principle is simple: the context system retrieves, agents decide, and data teams maintain the intelligence. The new team is a mix of seasoned Grafanistas and new hires. We operate with a high degree of autonomy and ownership, both as individuals and as a team. Engineers are empowered to make decisions, move quickly, and validate ideas early – while being supported by a deeply collaborative culture that values curiosity, feedback, and cross-functional partnership. We’re looking for a Senior Software (Database) Engineer to help build the underlying storage system for our general purpose data platform. The database layer has both OLAP and OTLP capabilities to support classic analytics queries while also serving up freshly stored data. It embraces the separation of compute and storage and is designed to run on multiple cloud providers. This is an early-stage role on a high-autonomy team, so you should be comfortable working through ambiguity, making pragmatic architectural decisions, and building systems that can evolve from internal dogfooding to production-grade SaaS. As the team matures, there’s a broad opportunity to expand or redefine this role based on impact and initiative. What You'll Be Doing: Take ownership over and build one or multiple parts of the database: Design, implement, test, and operate ingestion, query planning, distributed query execution, data formats, storage formats. Create a scalable SaaS foundation: Help define and build the architecture for a multi-tenant database service, including tenant isolation, usage tracking, quotas, audit logs, background jobs, and reliable service boundaries. Power agent-facing retrieval workflows: Build APIs and database interfaces that allow AI agents, MCP tools, CLIs, and internal applications to retrieve data quickly. Work across product and infrastructure: Partner with the team to make practical tradeoffs between fast experimentation and long-term reliability, especially as the project moves from prototype to production. Operate what you build: Instrument database services with metrics, logs, traces, alerts, and dashboards. Use observability tools to understand system behavior and improve reliability. Contribute to technical direction: Help shape the architecture, service boundaries, storage choices, API contracts, deployment patterns, and engineering practices for a new product area. Effective communication: You’ll be working in a highly dynamic and collaborative environment, so we need someone who can communicate effectively and contribute across teams. Ownership and impact: Take full ownership of the database solutions you develop, ensuring they are not only innovative but also scalable, maintainable, and aligned with real user workflows. What Makes You a Great Fit: Strong engineering skills: Solid experience building production-grade, user-facing software systems. You’re a self-starter, capable of tackling complex engineering problems and making design decisions with minimal supervision. AI experience with a practical mindset: You’re familiar with AI technologies and frameworks, and you focus on delivering high-quality solutions that work in the real world, not just in theory. Quick iteration and experimentation: You’re comfortable releasing prototypes, collecting feedback, and iterating with a pragmatic mindset. Proven initiative: You take ownership and drive projects forward, pushing boundaries to find the most impactful solutions. You can deal with ambiguity and are able to define scope where things are loosely defined. Collaborative attitude: You communicate effectively with your peers. You’re open to feedback, and you bring a solutions-oriented mindset to the table. Experience with distributed systems, catalogs and table formats, query engines. Mastery of a programming language like golang, C++, or Rust Proven track record of delivering software that made it into production and is actively used by users. Exposure to working in cloud-native environments (e.g., AWS, GCP, Azure). Experience using observability tools to understand and troubleshoot system behavior. Bonus Points for: Experience building distributed query engines. Experience building data warehouses and/or data lakes. Experience building tools for data engineering. How we work: We are a remote-first team that meets regularly over video and does most of our work asynchronously, in writing. We value creativity, diverse perspectives, and clear communication. Tempo is relied upon by prominent global organizations to monitor critical applications and infrastructure, and we expect everyone on the team, including our Staff engineers, to contribute ideas that make it a more reliable, more useful, and more loved product. Compensation & Rewards: In Canada, the Base compensation range for this role is $ 164,490 - $197,389. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: United States (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. This is a remote opportunity, and we would be interested in applicants located in the US or Canada. The Opportunity: At Grafana Labs, we build observability tools that help users understand, respond to, and improve their systems – regardless of scale, complexity, or tech stack. We recently started a skunkworks initiative with a mission to bring observability to the rest of the business. Our goal is to make Grafana the single best place where humans and AI agents understand and act on real-time data from across the enterprise. As part of this initiative, we are building an AI-native data intelligence system that gives agents reliable, governed access to enterprise context. This system helps agents retrieve the right data, metadata, definitions, lineage, quality signals, and institutional knowledge without every agent builder having to maintain their own brittle context files. The principle is simple: the context system retrieves, agents decide, and data teams maintain the intelligence. The new team is a mix of seasoned Grafanistas and new hires. We operate with a high degree of autonomy and ownership, both as individuals and as a team. Engineers are empowered to make decisions, move quickly, and validate ideas early – while being supported by a deeply collaborative culture that values curiosity, feedback, and cross-functional partnership. We’re looking for a Senior Software (Database) Engineer to help build the underlying storage system for our general purpose data platform. The database layer has both OLAP and OTLP capabilities to support classic analytics queries while also serving up freshly stored data. It embraces the separation of compute and storage and is designed to run on multiple cloud providers. This is an early-stage role on a high-autonomy team, so you should be comfortable working through ambiguity, making pragmatic architectural decisions, and building systems that can evolve from internal dogfooding to production-grade SaaS. As the team matures, there’s a broad opportunity to expand or redefine this role based on impact and initiative. What You'll Be Doing: Take ownership over and build one or multiple parts of the database: Design, implement, test, and operate ingestion, query planning, distributed query execution, data formats, storage formats. Create a scalable SaaS foundation: Help define and build the architecture for a multi-tenant database service, including tenant isolation, usage tracking, quotas, audit logs, background jobs, and reliable service boundaries. Power agent-facing retrieval workflows: Build APIs and database interfaces that allow AI agents, MCP tools, CLIs, and internal applications to retrieve data quickly. Work across product and infrastructure: Partner with the team to make practical tradeoffs between fast experimentation and long-term reliability, especially as the project moves from prototype to production. Operate what you build: Instrument database services with metrics, logs, traces, alerts, and dashboards. Use observability tools to understand system behavior and improve reliability. Contribute to technical direction: Help shape the architecture, service boundaries, storage choices, API contracts, deployment patterns, and engineering practices for a new product area. Effective communication: You’ll be working in a highly dynamic and collaborative environment, so we need someone who can communicate effectively and contribute across teams. Ownership and impact: Take full ownership of the database solutions you develop, ensuring they are not only innovative but also scalable, maintainable, and aligned with real user workflows. What Makes You a Great Fit: Strong engineering skills: Solid experience building production-grade, user-facing software systems. You’re a self-starter, capable of tackling complex engineering problems and making design decisions with minimal supervision. AI experience with a practical mindset: You’re familiar with AI technologies and frameworks, and you focus on delivering high-quality solutions that work in the real world, not just in theory. Quick iteration and experimentation: You’re comfortable releasing prototypes, collecting feedback, and iterating with a pragmatic mindset. Proven initiative: You take ownership and drive projects forward, pushing boundaries to find the most impactful solutions. You can deal with ambiguity and are able to define scope where things are loosely defined. Collaborative attitude: You communicate effectively with your peers. You’re open to feedback, and you bring a solutions-oriented mindset to the table. Experience with distributed systems, catalogs and table formats, query engines. Mastery of a programming language like golang, C++, or Rust Proven track record of delivering software that made it into production and is actively used by users. Exposure to working in cloud-native environments (e.g., AWS, GCP, Azure). Experience using observability tools to understand and troubleshoot system behavior. Bonus Points for: Experience building distributed query engines. Experience building data warehouses and/or data lakes. Experience building tools for data engineering. How we work: We are a remote-first team that meets regularly over video and does most of our work asynchronously, in writing. We value creativity, diverse perspectives, and clear communication. Tempo is relied upon by prominent global organizations to monitor critical applications and infrastructure, and we expect everyone on the team, including our Staff engineers, to contribute ideas that make it a more reliable, more useful, and more loved product. Compensation & Rewards: In the US, the Base compensation range for this role is $ 154,445 - $185,334. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Tokyo, Japan About Workato Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors — Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit workato.com . Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles . We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care . That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: Business Insider named us an “enterprise startup to bet your career on” Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America Quartz ranked us the #1 best company for remote workers Key Responsibilities Delivery Leadership & Transformation Lead Japan's Professional Services team, managing and coaching a team of Consultants in transitioning from packaged onboarding delivery toward SOW-based implementation and advisory engagements. Oversee delivery quality across both implementation projects and advisory engagements, ensuring customer success throughout the full engagement lifecycle. Champion adoption of Workato's GEARS framework, and evolve delivery methodology to address Agentic AI and Enterprise MCP use cases. Drive continuous improvement of delivery processes, tools, and documentation to support scale and repeatability. Customer Engagement Engage in customer strategy sessions, QBRs, and executive engagements, articulating the business value of Workato's platform and services. Oversee escalation management, working cross-functionally with the account team and Product & Engineering to drive resolution and customer satisfaction. Support pre-sales efforts by clearly articulating the value of professional services and guiding customers through scoping and engagement design. New Services Development – Agentic AI & Enterprise MCP Spearhead the development and launch of Japan-specific services offerings focused on Agentic AI and Enterprise MCP, in alignment with Workato's global product direction. Work with global PS leadership to shape service packages, delivery methodologies, and go-to-market strategies for next-generation offerings. Team & Organization Building Recruit, onboard, and develop talent to build a high-performing, scalable Professional Services team in Japan. Establish clear career frameworks, performance goals, and development plans aligned with Workato's global Professional Services career framework. Foster a culture of accountability, customer focus, and continuous learning. Partner Ecosystem Development Build and manage a Japan partner ecosystem, leveraging SIers and consulting firms as delivery partners and channel partners to extend Workato's reach and delivery capacity. Enable and certify partners to deliver Workato implementations independently, driving scalable customer success across Japan. Collaborate with the Channel and Alliances team to align partner strategy with services growth objectives. Operational Excellence Track and report on key performance metrics including team utilization, customer satisfaction, and engagement health, providing regular updates to Japan and global leadership. Manage resource allocation across the team and partner network to optimize delivery capacity and quality. Contribute to pricing, packaging, and operational planning for Japan PS in collaboration with global teams. Requirements Qualifications / Experience / Technical Skills 12+ years of experience in professional services, technical consulting, or services leadership within a SaaS, iPaaS, or enterprise software company. 5+ years of leadership experience managing technical delivery teams, with a demonstrated track record of building and scaling organizations. Proven ability to build and maintain C-level relationships within Japan's enterprise market, with deep understanding of Japanese enterprise business culture. Strong technical fluency in integration, automation, and emerging Agentic AI / Enterprise MCP technologies — able to engage credibly in architecture discussions and translate complex concepts for executive audiences. Experience managing both SOW-based implementation engagements and advisory/consultative service models. Demonstrated success in building partner ecosystems with SIers and consulting firms in Japan, including partner enablement and co-delivery models. Excellent communication skills in both Japanese and English, with the ability to navigate seamlessly between customer-facing conversations and cross-functional global collaboration. Strong resource management and prioritization skills across a distributed team and partner network. Proactive, self-motivated, and comfortable operating in a high-growth, fast-moving environment with ambiguity. Nice to Have Hands-on experience with Workato or other leading iPaaS platforms (MuleSoft, Boomi, Tray.io, etc.). Familiarity with enterprise applications such as Salesforce, Workday, ServiceNow, SAP, or NetSuite. Experience in pre-sales or technical advisory roles within an iPaaS or automation context. PMP, Scrum, or Agile certification. Prior experience in a high-growth startup or scale-up environment. Track record of driving software expansion through professional services engagements. 職務概要 Workatoは、日本のプロフェッショナルサービス組織を率い、成長させるシニアマネージャーを募集しています。本ポジションは、オンボーディング中心のデリバリーから、Agentic AIおよびEnterprise MCPを軸とした大規模かつ複雑なプロジェクトへ移行する局面における、重要なリーダーシップポジションです。 日本のカスタマーサクセス ディレクターにレポートし、グローバルのプロフェッショナルサービス組織とも連携します。デリバリー品質、顧客経営層との関係構築、パートナーエコシステムの開発まで、日本におけるプロフェッショナルサービス機能全体を統括します。Workatoの次なる成長フェーズに向け、日本におけるプロフェッショナルサービスのあり方を設計・構築する中心的な役割を担います。 主な業務内容 デリバリーリーダーシップと変革 日本のプロフェッショナルサービスチームを率い、コンサルタントのマネジメントおよび育成を行う。パッケージ型オンボーディング支援から、SOW（作業範囲記述書）に基づく導入支援・アドバイザリー案件への移行を推進する。 導入プロジェクトおよびアドバイザリー案件のデリバリー品質を統括し、案件ライフサイクル全体を通じた顧客成功を実現する。 WorkatoのGEARSフレームワークの導入を推進し、Agentic AIおよびEnterprise MCPのユースケースに対応したデリバリー手法へと発展させる。 スケールと再現性を支えるため、デリバリープロセス、ツール、ドキュメントの継続的な改善を推進する。 顧客エンゲージメント 顧客戦略セッション、ビジネスレビュー、経営層向けエンゲージメントに参加し、Workatoのプラットフォームおよびサービスがもたらすビジネス価値を明確に伝える。 エスカレーション対応を統括し、アカウントチーム、プロダクト、エンジニアリングと部門横断で連携して、問題解決と顧客満足の向上を図る。 プロフェッショナルサービスの価値を明確に説明し、スコーピングおよび案件設計を支援することで、プリセールス活動を支援する。 新サービス開発 – Agentic AIおよびEnterprise MCP Workatoのグローバルなプロダクト戦略に沿って、Agentic AIおよびEnterprise MCPに特化した日本市場向けサービスの企画・開発・立ち上げを主導する。 グローバルPSリーダーシップと連携し、次世代サービスのサービスパッケージ、デリバリー手法、Go-to-Market戦略を策定する。 チーム・組織づくり 人材の採用、オンボーディング、育成を通じて、日本で高いパフォーマンスを発揮し、拡張可能なプロフェッショナルサービスチームを構築する。 WorkatoグローバルのPSキャリアフレームワークに沿って、明確なキャリア体系、パフォーマンス目標、育成計画を整備する。 オーナーシップ、顧客志向、継続的学習を重視する文化を醸成する。 パートナーエコシステムの開発 SIerおよびコンサルティング会社をデリバリーパートナーおよびチャネルパートナーとして活用し、日本におけるWorkatoの市場到達力とデリバリー能力を拡張するパートナーエコシステムを構築・管理する。 パートナーがWorkato導入を自律的に提供できるよう、イネーブルメントおよび認定プログラムを推進し、日本全体でスケーラブルな顧客成功を推進する。 チャネル・アライアンスチームと連携し、パートナー戦略とサービス成長目標を整合させる。 オペレーショナル・エクセレンス チーム稼働率、顧客満足度、案件健全性などの主要KPIを追跡・報告し、日本およびグローバルのリーダーシップに定期的なアップデートを提供する。 チームおよびパートナーネットワーク全体のリソース配分を管理し、デリバリー能力と品質を最適化する。 グローバルチームと連携し、日本PSにおける価格設定、パッケージング、オペレーション計画に貢献する。 応募要件 必須資格・経験・技術スキル SaaS、iPaaS、またはエンタープライズソフトウェア企業における、プロフェッショナルサービス、テクニカルコンサルティング、またはサービス組織のリーダーシップ経験12年以上。 技術デリバリーチームのマネジメント経験5年以上。組織を構築し、拡大した実績があること。 日本のエンタープライズ市場においてCレベルの関係を構築・維持した実績があり、日本企業のビジネス文化を深く理解していること。 統合、オートメーション、ならびに新興のAgentic AI／Enterprise MCP技術に関する高い技術的知見を有し、アーキテクチャに関する議論に信頼性をもって参加できること。また、複雑な概念を経営層向けに分かりやすく説明できること。 SOWベースの導入案件と、アドバイザリー／コンサルティング型のサービスモデルの両方をマネジメントした経験。 日本においてSIerやコンサルティング会社とのパートナーエコシステムを構築した実績。パートナーイネーブルメントおよび共同デリバリーモデルを含む。 日本語・英語の双方で優れたコミュニケーション能力を有し、顧客対応とグローバルな部門横断コラボレーションを円滑に行えること。 分散チームおよびパートナーネットワーク全体にわたる、強力なリソース管理・優先順位付け能力。 主体性と自走力があり、不確実性を伴う急成長・変化の速い環境での業務に適応できること。 歓迎要件 Workato、または主要iPaaSプラットフォーム（MuleSoft、Boomi、Tray.ioなど）の実務経験。 Salesforce、Workday、ServiceNow、SAP、NetSuiteなどのエンタープライズアプリケーションに関する知識。 iPaaSまたはオートメーション領域におけるプリセールス、またはテクニカルアドバイザリーの経験。 PMP、Scrum、またはAgileの認定資格。 急成長中のスタートアップまたはスケールアップ企業での経験。 プロフェッショナルサービス案件を通じて、ソフトウェア導入拡大・利用拡大を推進した実績。

Location: Estonia - Remote Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work. Wrike is our people, not a place. As a distributed team, we own our growth, stay globally connected, and rely on the product we build to deliver impactful work alongside brilliant minds. You'll have real ownership over meaningful work, a global team that has your back, and the flexibility to do your best work your way. If that sounds like you, we'd love to hear from you. Our vision: A world where everyone is free to focus on their most purposeful work, together. About the Role: Wrike relies on a dynamically changing set of integrated SaaS tools, and securing them requires dedicated, end-to-end ownership of their data security posture. Asking questions like what data is collected, why, how long it’s retained, and how it flows between systems. As Business Systems Security Analyst, you will own this space by establishing continuous data governance, SaaS integration governance, and identity & access management across our business systems. Helping Wrike stay proactive and prevention-focused rather than reactive. Your Impact: Own data governance across business systems: what’s collected, why, retention, and data flows between systems Govern SaaS integrations: inventory, risk assessment, and secure onboarding/offboarding of third-party tools Manage and review access provisioning and deprovisioning across integrated SaaS platforms, ensuring least-privilege principles are enforced throughout the identity lifecycle Oversee SSO configurations, OAuth scopes, and service account permissions across business-critical systems, identifying overprivileged accounts and stale access Monitor and help harden the security posture of business-critical SaaS platforms and their connected tools Conduct periodic access reviews and certifications for SaaS platforms, with a focus on privileged and third-party system accounts Conduct security reviews of integrations from a data flow perspective before they connect to business-critical systems, including evaluating IAM implications such as API keys, OAuth tokens, and service accounts Partner with system owners to remediate risks and embed security into business processes Focus on AI-driven integration workflows: MCP, A2A, and emerging agent-based protocols Your Qualifications: Experience securing SaaS business platforms and their integrations, including identity and access management across those environments Solid understanding of data governance principles: data classification, retention, and data flow mapping Technical hands-on skills: ability to independently investigate configurations, permissions, API connections, and logs across SaaS platforms Knowledge of integration best practices: secure API design, least-privilege service accounts, token/secret management, and integration lifecycle management Understanding of AI tooling and its security implications: how AI-powered tools access, process, and store business data Experience with third-party/vendor risk assessment and SaaS security posture management Ability to work cross-functionally with business system owners (Sales Ops, Marketing Ops, RevOps) Standout Qualities: Hands-on experience with SSPM tools or Salesforce security tooling Familiarity with OAuth/API integration security and supply-chain risk Experience with AI-driven data flows and integrations (e.g., MCP, A2A, agent-based workflows) Knowledge of Salesforce is a strong plus Team Dynamics: You will be joining Wrike's 15-member global Security team led by Maksim Pekuryn, Director of Security. You will report directly to Swen Groeneveld, Head of Security Operations, whose 8-person sub-team includes Security Engineers, Application Security, and SOC specialists. You'll also work closely with cross-functional partners in RevOps, Marketing, and Legal. Our Work Style: Tech stack: Salesforce, Marketo, Salesloft, OAuth integrations, connected apps, and related business SaaS tooling. Collaborative environment working closely with RevOps, Legal, and Marketing teams. Hybrid mode. Benefits & Perks: 28 calendar days of paid vacation Sick Leave Compensation (5 Paid Uncertified Sick Days) Parental Leave: 18 Weeks Maternity / 4 Week Paternity 2 Volunteer Days Health Insurance (Employees + Dependents) Life Insurance Plan Utility Allowance (30 EUR/month, subject to taxation) Fitness Plan (800 EUR/year) Full-remote & On-demand access to Co-working space What's Next? Recruiter Screen (30 mins) Department Interview / Technical Discussion (60 mins) Cultural Interview with Hiring Manager, CISO, and HRBP Your recruitment buddy will be Aleksandar Chernev , Senior Technical Recruiter. #LI-AC1 Who Is Wrike and Our Culture We’re a team of innovators and creators who solve the complex work problems of today and tomorrow. Hybrid work mode Wrike is our people, not a place. With 1,000+ employees collaborating across nearly every time zone, we support talent through 10 global hubs — Australia, Costa Rica, Cyprus, Czechia, Estonia, France, India, Ireland, Japan, and the United States — offering flexible ways of working that include remote work, hybrid environments, and co-working spaces across many locations. While flexibility looks different across teams and regions, employees located near certain hubs — particularly in Prague (CZ), Nicosia (CY), Bangalore (IN), and Rennes (FR) — are generally expected to collaborate in person around 2–3 days per week, balancing the flexibility of distributed work with opportunities for in-person collaboration and connection. Our persona 💡  Smart: We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched. 💚  Dedicated: We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too! 🤗  Approachable: We're friendly, easy to get along with, considerate, and helpful. Our culture and Values 🤩 Customer-Focused We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind. 🤝 Collaborative We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement. 🎨 Creative We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions. 💪 Committed We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth. Check out our LinkedIn Life Page , Company culture page , Instagram , Wrike Engineering Team , Medium , Meetup.com , Youtube for a feel for what life is like at Wrike.

Location: In-Office About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Official Title - Center of Excellence Engineer Available Locations: Bengaluru, India About the Role:- As a Center of Excellence Engineer (Customer Solutions Engineer), you will provide technical guidance to Cloudflare customers. Working within the GTM organization and reporting to a Center of Excellence Leader, the Center of Excellence Engineer (CEE) helps Cloudflare customers and internal teams through structured onboarding, technical guidance, adoption support, and scalable enablement. You will guide customers as they move from provisioned accounts to a live, value-generating deployment. You are a Cloudflare product expert and will leverage your knowledge to ensure our customers understand and utilize the Cloudflare platform to its fullest extent. This is a customer-facing technical role focused on post-sale onboarding, technical advisory, 1:1 technical engagements and 1:many technical events. You will be collaborating with CEs, AEs, Support and other internal teams to ensure no customer falls through the cracks. Key Responsibilities: Customer Onboarding and Deployment Readiness: Own the end-to-end technical onboarding experience for assigned customers post-provision. Lead structured onboarding calls, guide customers to configure initial Cloudflare settings (e.g., DNS records, SSL/TLS modes, WAF rules, Zero Trust policies), and validate that traffic is behaving as expected before the customer is declared live. Guide customers through onboarding and implementation runbooks and identify when an engagement requires escalation to the appropriate Cloudflare team. Troubleshoot common onboarding issues including DNS resolution failures, SSL/TLS certificate errors, caching misconfigurations, and authentication failures. Cloudflare Configuration Guidance: Guide customers through Cloudflare configuration steps for applicable platform capabilities, including DNS, SSL/TLS, CDN, Application Security, Zero Trust/SASE, Network Services, and other Cloudflare products as assigned. Help customers understand configuration options, operational best practices, and standard deployment patterns. Customer Technical Guidance and Enablement: Deliver standardized customer guidance sessions, technical walkthroughs, workshops, bootcamps, 1:1 technical engagements and 1:many technical sessions covering Cloudflare product specific best practices, migration procedures, and post-deployment administration. Explain technical concepts clearly to both technical and non-technical customer stakeholders. Documentation and Engagement Hygiene: Produce and maintain clear technical and operational artifacts, including call summaries, action item trackers, onboarding plans, runbooks, and handoff materials. Keep relevant internal systems updated after customer touchpoints and maintain high-quality documentation for continuity across teams. Cross-Functional Coordination and Escalation Management: Coordinate with Cloudflare Customer Engineering, Support, Product, Engineering, Account, and other internal teams to route complex technical issues, document blockers, support escalations, and maintain continuity of customer outcomes. Operational Improvement and Knowledge Sharing: Contribute to reusable templates, procedures, technical guides, internal knowledge articles, automation scripts, AI-assisted workflows, and process improvements that improve the quality, consistency, and efficiency of customer onboarding and customer engineering activities. Technical Breadth and Continuous Development: Build and maintain working knowledge across Cloudflare product foundations, including Application Security, CDN, Zero Trust/SASE, and Network Services, at a depth appropriate to onboarding, adoption, troubleshooting, and technical advisory scenarios. Stay current on Cloudflare product releases, internal process updates, and relevant certifications. Be familiar with and leverage AI technology available to you to create new and innovative tools to support your work. Minimum Qualifications: 5-12 years of experience in a customer-facing technical role such as Customer Engineer, Technical Support, Implementation Engineer, Onboarding Engineer, Sales/Systems Engineer, Technical Account Manager, or NOC/SOC analyst or equivalent hands-on technical experience managing customer deployments. Cloudflare product foundations: working knowledge of Application Security, CDN, Zero Trust/SASE, and Network Services. Networking fundamentals: understanding of DNS, TLS/SSL, HTTP/HTTPS, CIDR, NAT, and BGP. Web security basics: familiarity with OWASP, WAF rules, OAuth, SAML, MFA, and Zero Trust principles. Configuration and integration: hands-on experience with the Cloudflare Dashboard, and comfort with Terraform, API-based configurations, or identity providers such as Okta, Azure AD, and SAML/OIDC integrations. Observability: ability to read and interpret Security Events, Logs, cURL outputs, and HAR files; awareness of common causes of 5xx/4xx errors post-onboarding. Scripting and APIs: ability to read and debug REST API calls; basic proficiency with Python and Bash. Working Style: Customer empathy: explains technical concepts without jargon; calms frustrated customers. Structured communication: clear agendas, concise summaries, documented next steps. Bias for action: progresses onboarding rather than waiting; knows when to escalate appropriately. Curiosity: digs into why something works and learns unfamiliar Cloudflare products quickly. Resilience: handles ambiguity, incomplete requirements, and changing priorities. Coachability: accepts feedback and improves from every onboarding engagement. Time management: juggles a portfolio of onboarding customers and meets committed timelines. Communication: Strong written and verbal communication skills. Able to document clearly, summarize concisely, and interact professionally with both technical and non-technical customer contacts. Regulatory and Security Awareness (Nice-to-Haves): Familiarity with compliance frameworks such as PCI DSS, HIPAA, SOC 2, or ISO 27001 is a plus. Strongly Preferred Qualifications (The Good-to-Haves): Cloudflare Certifications: Existing Cloudflare certifications (e.g., Cloudflare Fundamentals, Cloudflare for Teams, or Cloudflare for Developers). Prior Cloudflare Experience: Direct experience onboarding or administering Cloudflare in a production environment. Automation Mindset: Familiarity with Infrastructure-as-Code (Terraform, Pulumi) or CI/CD pipelines for configuration management. AI-Augmented Workflow: Comfort using AI assistants, LLM-based tools, or scripting to accelerate routine onboarding tasks, log analysis, or documentation. Fluency in English is required. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: Germany; Austria; Netherlands; France; Spain; Portugal About The Company Headquartered in Sarasota, Florida, our client is a global provider of packaging and protective solutions across a diversified set of geographies and end-markets. The Company develops, manufactures, and sells a variety of solutions including paper and film-based pressure-sensitive and water-activated tapes, stretch and shrink films, protective packaging, woven and non-woven products and packaging machinery. Responsibilities 1. Drive Business Growth: Actively expand our client's market share in the industrial adhesive tapes sector through targeted Business Development and New Business initiatives. 2. Acquisition & Projects: Identify and win new customers, uncover new application areas, and secure large-scale projects. 3. Key Account Management: Take responsibility for the strategic support and further development of existing Key Accounts to ensure long-term retention. 4. Partner Management: Collaborate closely with specialized distributors and converters to maximize market reach. 5. Technical B2B Sales: Manage the full sales cycle, including technical consulting, high-level product presentations, and contract negotiations. 6. Territory Management: Take full ownership of the sales region currently (not limited to) comprising the UK, Benelux, Northern Germany, Scandinavia, and Poland. 7. Penetrate and develop specific market segments within the region at the end user level. 8. Provide specialized business development to Distribution in the form of target lead generation specific to the territory. 9. Assist management with specialized market knowledge within end-user standard industrialized codes. 10. Establish and build relationships with distributor’s management and sales force, focusing on Sapphire Elite and Premier Distributors. 11. Train the distributor’s sales force on Intertape products while focusing on end-user activity and market penetration. 12. Assist in developing new products based on the needs of the end users in the market. 13. Run product trials and evaluations through sales cycle. 14. Establish and justify the value added products, programs and sales/marketing support (packaging specialists support as an integral part) that IPG delivers to ensure that IPG has a favored position in the account. 15. Train distributors by utilizing effective sales presentations, product knowledge, competitive knowledge, IPG resources (product specialists, product managers, and regional managers). Core competence on all specialized tapes, industrial MRO, Industrial OEM, Housing and construction is required (i.e. grades of tape, adhesives, backings, applications, major competitors, etc). Understanding the FAB’s (features, advantages, and benefits) of IPG products is also essential. 16. Penetrate market with end-user sales calls, corporate account sales calls, product demonstrations, and reinforcing the value added IPG brings to customers. Working with performance products and other specialists to achieve corporate goals. 17. Documentation of end-user focus by utilizing the customer relationship management software in a routine and timely manner (minimum once a week) with quality targets, initiatives and other appropriate sales activities. Ensure that all reporting is filled out properly and completely. 18. Compliance with all Internal Policies, i.e. responsiveness, pricing, returns and credit issues. 19. Monitor sales vs. forecasts and trends in relation to company objectives and competitive activities. 20. Keep management up to date with competitive information such as new products, competitive price books, and price increase & decrease letters. 21. Work proactively with customer service and the pricing team to resolve any outstanding issues within 24 hours. SPPA’s & Special Pricing Questionnaire ( SPQ) must be filled out properly and completely. 22. Ensure that the implementation and compliance of major and national accounts initiatives and plant audits are completed in a timely fashion. Any issues of non- compliance to be brought to management attention as soon as possible. 23. Performing all the duties as assigned by Supervisor. 24. Close business and turnover to the assigned distributor. 25. Any other tasks as required by the business. Requirements Bachelor’s degree, or equivalent in Business Administration/Marketing or related field preferred. 5+ years of experience in technical B2B sales of industrial adhesive tapes or closely related adhesive‑based industries essential. Market knowledge in the Aerospace, Automotive, Building & Construction, or General Industry sectors. Demonstrated success in both Business Development (new customer acquisition) and the strategic management of existing customer bases. A proven track record with a distinct hunter mentality. Ability to nurture a sustainable, relationship‑oriented approach to account management. Existing network of distributors, converters, or industrial partners is highly desirable. International sales experience preferred. Ability to think ahead and plan over 1-2 year time span. Ability to organize and manage multiple priorities. Sales and service systems development and deployment. Problem analysis and problem resolution at both a strategic and functional level. Technical skills in strategic planning and sales planning. Distributor training and development. Strong customer orientation. Excellent interpersonal and communication skills including presentation skills. Team player. Commitment to company values. Computer proficiency. Ability to complete significant travel - up to 75%. Fluency in English; proficiency in the local language is a strong advantage.

Location: Warsaw, Poland; Kraków, Poland; Vilnius, Lithuania; Riga, Latvia; Budapest, Hungary RateHawk is part of Emerging Travel Group — a pioneering travel-tech company also known for its two other brands, ZenHotels and Roundtrip, spanning over 220 markets worldwide. Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone. As a Junior Account Manager , you will play a pivotal role in maintaining and developing relationships with our clients and consolidating our presence on the local market. This is an IC role, not a Team Lead position. This is a remote vacancy open to candidates residing in Poland, Lithuania, Latvia and Hungary . What You’ll Do: Maintain and develop collaborative relationships with existing and newly contracted partners, including tour operators, travel agencies, travel management companies, and online travel agencies, with the objective of increasing partner performance and engagement. Collaborate with the sales function to identify, assess, and support growth opportunities in the defined territory, contributing expertise on market trends and partner needs. Conduct follow-up communications with current and prospective partners for the purpose of providing system training and enhancing partners’ understanding and utilization of provided platforms. Position and promote the client’s brand within the travel trade sector through the delivery of ongoing product presentations and representation at relevant industry networking events. Advise on the resolution of incident-related matters affecting partners, facilitating support and ensuring timely communication between involved parties. Oversee payment-related processes on behalf of the client, including the verification and control of transactions, and provide recommendations to ensure the accuracy and integrity of payment operations. Prepare and submit regular comprehensive reports utilizing the client’s CRM and internal systems, offering analysis and insights regarding partner activities, market developments, and other relevant metrics. Requirements Must have: Relevant Experience. Minimum of 1 year of successful experience in account or customer management, or in business development for B2B companies within the travel industry; Market Knowledge. Understanding of the region's travel market, including B2B travel networks (tour operators, travel agencies, travel management companies, OTAs); Language knowledge . Fluent in English, and either Lithuanian, Latvian or Polish, other languages are advantageous. Travel Requirements. Up to 10% of travel time may be required; Analytical skills. Used to data-driven decision-making, metrics-driven and good with numbers; Personal skills. Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with the fast-changing business environment, teamplayer; International mindset. Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence; Note: only CVs in English will be considered. Benefits Flexible schedules and opportunity to work remotely. Ambitious and supportive team who love what they do, appreciate each other, and grow together. Internal programs for adaptation and training, development of soft skills, and leadership abilities. Partial compensation for participating in external training and conferences. Corporate English school: Group and individual lessons, speaking clubs with colleagues from all over the world. Corporate prices on hotels and travel services. MyTime Day Off - an extra non-working day without loss of compensation. Learn more about our data protection practices in our Privacy Policy: https://www.emergingtravel.com/career/hr-policy/

Location: Tokyo Workplace: Hybrid Senior HR Generalist, Japan Department: Local subsidiary Reports To: ICEYE Japan Indirect Reporting Line: Global Head of HR/People Operations Position: Permanent full-time role Country: Japan Role Overview: As a (Senior) HR Generalist, you are a key member of ICEYE’s local subsidiary in Japan and part of our globally distributed HR team, responsible for ensuring a seamless and positive employee experience across the entire employee lifecycle for ICEYErs in your designated location. You are the face of HR for our local office and the "1st Line of Defense" for all country-specific people matters. While our Global HR Operations team (the "2nd Line of Defense") designs global frameworks, tools, and data standards, you are responsible for the local tailoring and practical execution of these standards. You will handle high-touch, individual cases that require deep knowledge of local labor laws and office culture. You bridge the gap between global ICEYE standards and local needs, collaborating closely with the local CEO and departments like IT, Finance, and Office Management to drive operational excellence and employee satisfaction. In short, your mission is to ensure that ICEYErs in your assigned country are happy and engaged so that they can deliver better business results! Responsibilities: ● Serve as the primary point of contact for local employees via our ticketing system or other dedicated tools, addressing a wide range of HR inquiries and issues related to benefits, policies, and employee lifecycle events, providing timely and accurate responses in alignment with our global standards. ● Handle individual cases for relocation and onboarding, including the preparation of local employment contracts and country-specific documentation. ● Manage local third-party HR providers in your assigned country to effectively address employee needs. ● Manage the local practicalities of offboarding to ensure all legal requirements and exit procedures are met. ● Act as the first point of contact for standard ER cases, handling practicalities while consulting with HRBPs and Global HR Operations on complex issues. ● Audit payroll data in the HRIS and ensure accurate local processing in collaboration with our in-house team and local payroll vendor. ● Maintain accurate and up-to-date employee records in HRIS and other relevant systems, ensuring data integrity, confidentiality, and compliance with local and global data privacy regulations. ● Create and maintain comprehensive documentation for all local HR processes and policies. ● Stay abreast of changing local employment laws, ensuring all HR activities remain compliant and sharing best practices with relevant stakeholders. ● Identify opportunities to automate local HR tasks in collaboration with the Global HR Operations team, ensuring global "ways of working" meet local legal standards whilst preserving ICEYE’s core culture. ● Act as the go-to person for the local CEO on HR matters, escalating complex issues to the Global HR team when necessary. ● Provide local logistics and individual support for global HR initiatives such as Wellbeing, Performance Management, and L&D. ● Actively participate in or lead the development and communication of local HR programs and policies in accordance with team priorities. REQUIREMENTS ● Strong working knowledge of Japanese labor law, local benefits and market HR best practices, with a track record of creating compliant HR policy documentation and internal knowledge base pages. ● A "hands-on" approach with high attention to detail in contract management, local onboarding experience, and the management of local third-party providers (e.g., benefit brokers). ● Exceptional communication skills with the ability to bridge the gap between global standards and local needs, influencing both local leadership and the global HR team. ● Strong analytical skills and high emotional intelligence to act as the "1st Line of Defense," handling sensitive "individual case" employee relations with the wisdom to escalate complex issues to the Global HR Operations team. ● Exceptional communication skills in English and Japanese, with the ability to bridge global ICEYE standards with local needs while influencing both local leadership and the global team. ● Comfort with HRIS (e.g., HiBob) and ticketing systems, utilizing data to audit local payroll and maintain "source of truth" records. ● A proactive and service-oriented mindset and the ability to remain effective in a fast-scaling environment, adapting global policies to local contexts without losing speed.

About Ping Identity: At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it. Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear. While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work. We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management. Responsibilities: — Serve as a named resource and partner for customer organizations. — Build and maintain trusting relationships, acting as a technical resource for day-to-day operational needs. — Act as a point of contact for any major customer incidents, managing expectations and communications through resolution. — Analyze customer data such as support cases, survey responses, and renewal behaviors to identify technical trends and risks. — Act as the voice of the customer internally to advocate for their needs. — Monitor and identify adoption and utilization trends, providing recommendations based on risk and customer needs. — Provide proactive guidance on Ping's features based on the customer's interests and business objectives. — Occasionally travel to customer sites and be available for some after-hours or weekend coverage as needed. — Willingness to be a hands-on contributor. Qualifications: — Minimum of 4 years of related experience in Customer Success / Experience. — Experience in consulting and implementation of IT systems, preferably cloud service and/or identity management. — Strong technical aptitude to learn customer use cases and architectural requirements for Ping solutions. — Naturally curious and proactive approach to uncovering adoption blockers and risks. — Experience with SFDC, Gainsight, or equivalent CRM systems. — Solid technical understanding of Cloud Solutions. Salary Range: $76,000 - $95,000 + variable pay In accordance with Colorado’s Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities. Life at Ping: — Flexible, collaborative work environment. — Growing company with innovative, can-do startup values. — Employee Resource Groups creating a sense of belonging. — Regular company and team bonding events. — Competitive benefits and perks. — Global volunteering and community initiatives. Benefits: — Generous PTO & Holiday Schedule — Parental Leave — Progressive Healthcare Options — Retirement Programs — Opportunity for Education Reimbursement — Commuter Offset (Specific locations) Ping is committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. They are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations Singapore About the Role We are hiring for a Senior Talent Acquisition Business Partner to join our APAC team. In this role, you will act as a talent advisor and go-to-market specialist, driving the expansion of hiring across the region. You will operate autonomously, utilizing your deep market expertise, AI-driven strategies, and extensive network to hire top-tier talent for Cloudflare across the region. Responsibilities End-to-End Recruitment & Talent Strategy: Build and execute comprehensive talent strategies to help hiring leaders build high-performing teams Proactive Pipeline & Passive Candidate Outreach: Draw upon an extensive network using a variety of sourcing channels and industry contacts to build proactive pipeline strategies for a variety of roles Stakeholder Management & Advising: Build and maintain solid relationships with executive leadership and cross-functional stakeholders, including Finance, HRBPs and compensation teams. AI-Agent Integration & Process Optimization: Partner with internal automated AI agents and generative tools to eliminate legacy manual tasks, optimize administrative outreach workflows at scale, and synthesize complex market data to inform regional talent strategies. Data Utilization & Analytics: Leverage foundational data layers and recruitment analytics to inform talent strategies, actively analyzing metrics such as time-to-hire and source efficiency to drive optimal operational decisions. Desirable Skills, Knowledge, and Experience Strategic Problem Solving: Ability to operate two "plays" ahead, anticipating potential bottlenecks before they materialize, and resolving complex organizational issues with high autonomy. Negotiation & Closing Skills: Effective negotiation capabilities to secure top-tier candidates, driven by a deep understanding of Cloudflare's unique value propositions. AI & Ecosystem Proficiency: Demonstrated capability to leverage automated workflows, AI-powered sourcing environments, and LLMs for complex boolean logic, market mapping, and productivity multiplication. Candidate Experience Focus: Strong organizational skills to eliminate operational friction, ensuring clear communication and proactive engagement throughout the interview lifecycle. Communication & Feedback: Exceptional written and verbal communication skills with the ability to influence and advise senior stakeholders across the region. Adaptability & Self-Direction: Comfort thriving in ever-changing environments, taking complete responsibility for outcomes while seamlessly navigating an evolving technological and organizational landscape. Compensation Compensation may be adjusted depending on work location. Equity This role is eligible to participate in Cloudflare’s equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: US: San Mateo (1875 South Grant Street) Workplace: Hybrid OUR PURPOSE At Xero, we’re here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we’re not only making life better for small businesses, we’ll be building a stronger economy that can change the world. HOW YOU’LL MAKE AN IMPACT Our VP People Experience (PX / HR) Partnering will serve as both a direct HR Business Partner to senior leaders and a leader of teams providing HR Business Partnering and Advisory services across the business. You will report directly to the EGM PX Enablement and HR Partnering, playing an important role to develop, embed and deliver on our global People strategy WHAT YOU’LL DO To thrive in this role, you will love working in the business as well as mentoring, coaching and growing your team. The combination of leadership, business partnership and hands-on collaboration requires someone who embraces challenges, competing priorities and the ability to make an impact. - Provide strategic HR Business Partnering support to XLT member(s) and lead the Business Partners supporting your XLT members function and their leadership teams. - Provide leadership and Business Partner guidance to the Managing Director of North America on regional issues impacting North America, with specific focus on the U.S. and Canada. - Work closely with the other GM/VPs of PX/HR Partnering to ensure strong collaboration and communication to align with a ‘one team’ approach across all of HR Partnering. Together you will evolve and drive our strategic business HR partnering objectives, ensuring that consistent and impactful people programs are delivered in alignment with the global people strategy. - Collaborate with your peers in PX Center of Excellence teams (OD, Remuneration, Workplace), working as one team seamlessly across our global locations and with our global PX team embodying ‘we make it together’. - Identify the unique skills and development opportunities across your team to ensure they are working to demonstrate or role model the capabilities in our PX Capability Framework. - Serve as a trusted advisor to your XLT member(s) providing ongoing support & guidance with all aspects of People Experience inclusive of talent management, annual team calibration, organisational design, restructures, and much more. - Support complex, sensitive and/or high risk ER issues when required. - Maintain an in-depth knowledge of employment legislation and practices, advising on risks and ensuring regulatory compliance. Act as HR partner with the legal team/external lawyers as needed/required. - Utilize data to strategically analyse trends and metrics in partnership with the team to develop solutions, programs and policies aligned to priorities. - Working closely with our Talent teams you will ensure recruitment priorities are met and drive workforce planning for your portfolio. - Ensure COEs have an understanding of priorities in the Business Services portfolios and work in partnership to ensure programs and resources are developed that are relevant and timely. - Build a positive employee experience that empowers Xeros to thrive and leads to improved business performance. - Play an important role across the PXP function to test, experiment and improve how we work inline with our PX Transformation and team evolutions. - Support the Chief People Officer and EGM Enablement and HR/PX Partnering as needed. - Proactively understand and manage risks as they relate to your role. - Proactively understand and manage compliance and regulatory obligations for your areas of responsibility. SUCCESS LOOKS LIKE - The reputation of the People function at Xero is upheld, in terms of providing highly credible, strategic, efficient and appropriate HR advice. - Strong working relationships are maintained with key stakeholders, team members and peers. - You are a trusted advisor to your XLT member(s) and their leadership team. - Your team is highly engaged and understands how they contribute to the PX objectives and the overall success of Xero. - Your team operates with psychological safety and a sense of collaboration, open & direct communication and consistent touch points for feedback. - The HR advice provided (and documentation prepared) is of a high quality standard, is timely and accurate. - People are treated with dignity and respect at all times. - Feedback from business stakeholders about the quality of service/advice/coaching/challenge provided is positive. - Xero meets all legislative compliance requirements at all times balancing risk with pragmatism. - Contributing to a positive working environment and culture throughout Xero that aligns with our Values both within your own team, across all of PX and the business. WHAT YOU’LL BRING WITH YOU Critical competencies Experience - Business Insight - Shows ample business and industry knowledge. Maintains good business knowledge and uses it to make sound decisions for the organisation. Responds effectively to changing market dynamics and new business information. - Collaborates - Seeks out a broad range of perspectives and takes clear steps to address the major barriers to collaboration. Creates a culture where people feel able to express themselves with honesty; urges teamwork with other groups, functions, and teams. - Plans and Aligns -Distributes organisational resources in a way that aligns with strategic plans and priorities. Takes steps to coordinate and align plans across teams. Supports strategic objectives with aggressive yet realistic time frames. - Ensures accountability - Emphasises accountability and takes clear action to ensure that the organisation meets its commitments. Uses key indicators, processes and management systems to monitor the organisation’s performance against goals. - Strategic mindset - Considers multiple scenarios to best prepare the organisation for potential changes and possibilities. Ensures organisational strategies from various units are aligned and integrated for optimal competitive advantage. - Communicates effectively - Takes steps to create forums where people can express themselves openly and regularly. Delivers messages effectively to groups ranging from direct reports to senior executives. Explains strategic / major initiatives in a candid, timely, and appropriate manner. - Manages complexity- Understands the systematic elements of issues; sees the major connections, linkages and interdependencies of problems. Takes steps to ensure the organisation has the resources and processes in place to gather the information it needs. Integrates the relevant pieces of information to gain a solid understanding of the issues. - Instills trust - Demonstrates dependability and builds a team with a reputation for living up to its commitments. Gains others’ trust and respect by showing consistency between what is said and what is done. Acts as a role model for honesty and transparency. - Demonstrated experience in leadership roles, covering the broad generalist spectrum of HR within fast paced, high performing organisations. - Experience developing people related strategies and plans to achieve business outcomes. - Success in developing and leading high performing teams. - Deep understanding of multiple HR disciplines, including remuneration practices, employee relations, diversity, performance management, and relevant employment legislation. - Experience working with and coaching senior executive stakeholders on complex people issues. - Degree, Post Graduate or equivalent work experience. Compensation & Total Rewards At Xero, we value the impact and skills you bring to the team. We don’t just hire for a role; we invest in people. We believe in a Total Package philosophy - which means your value isn't just a single number on a paycheck. While base salary is a core component, we look at your compensation through a holistic lens that includes equity, performance incentives, and world-class benefits. The expected base salary range for this role in: - California: $275K-$300K USD Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role. In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation: - Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance. - Comprehensive Benefits: Medical, dental, vision, 401(k) match, and 21 days PTO, 10 days of Wellbeing leave, 5 days of Xtra Leave, 1 volunteer day, 12 paid holidays, paid parental leave. Further information included on our Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ page. Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: Toronto, Canada About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. We’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. What you will do as a Customer Engineer The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey. Key Responsibilities Technical Validation: Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals. Customer Adoption & Value Realization: Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices.  Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk. Commercial Accountability & Expansion: Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives. Trusted Advisory: Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes. AI Orchestration & Workflow Automation: Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory. Education & Enablement: Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization. Minimum Qualifications Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services,  Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling). Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly. Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives. Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles. Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy. Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below: Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS. Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts. Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3. AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows. Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions. Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments. Strongly Preferred Qualifications (The "Good-to-Haves") Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms. Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls. Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2. Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth. Education Undergraduate or graduate degree in Computer Science, Engineering, or a related field. Travel This role will require travel up to 20–50% to attend customer meetings, conferences, industry events, and other in-person team meetings, within the assigned territory. For this reason, candidates must have reliable personal or local public transportation to complete all required travel. Required travel is reimbursable in accordance with the Company's Travel & Expense Policy, as it may be amended from time to time. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: Toronto, Canada About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. We’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. What you will do as a Customer Engineer The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey. Key Responsibilities Technical Validation: Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals. Customer Adoption & Value Realization: Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices.  Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk. Commercial Accountability & Expansion: Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives. Trusted Advisory: Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes. AI Orchestration & Workflow Automation: Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory. Education & Enablement: Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization. Minimum Qualifications Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services,  Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling). Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly. Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives. Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles. Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy. Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below: Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS. Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts. Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3. AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows. Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions. Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments. Strongly Preferred Qualifications (The "Good-to-Haves") Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms. Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls. Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2. Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth. Education Undergraduate or graduate degree in Computer Science, Engineering, or a related field. Travel This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration. Compensation This role features a competitive base salary and a variable compensation structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.