Location: United States
Workplace: remote
About Lyra Health
Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.
About The Role
We are seeking an experienced Director, Provider Performance & Analytics to build and oversee the measurement architecture for provider performance across all clinical service lines. In this role, you will define how Lyra measures provider capacity, availability, schedule utilization, productivity, and quality across a diverse clinical workforce spanning therapy, coaching, medication management, high-acuity care, substance use treatment, and neuropsychology.
Operating at the intersection of Clinical Leadership, Operations, Data Analytics, Finance, and Product, you will establish common performance definitions, build scalable measurement frameworks and executive dashboards, diagnose systemic performance variation, and translate data insights into operational management systems.
The ideal candidate brings strong healthcare analytics and performance expertise—combining hands-on quantitative data fluency and systems thinking with proven operational judgment in a complex healthcare environment.
What You’ll Do:
Performance Architecture & Vision:
Define the multi-year roadmap for provider performance measurement and management across therapy, coaching, medication management, high-acuity care, substance use treatment, neuropsychology, and future service lines. Establish a unified performance architecture that appropriately accounts for differences in clinical disciplines, care modalities, and patient populations.
Metric Logic & Data Governance:
Partner with Clinical, Analytics, Finance, and Operations leaders to define the exact metrics and methodologies for provider supply, availability, active panel capacity, schedule utilization, productivity, and access. Establish standardized metric definitions, governance, and single sources of truth across the enterprise.
Analytics, Dashboards & Decision Support:
Translate performance strategy into actionable dashboards, scorecards, forecasting capabilities, and decision-support tools. Ensure data is tailored for action across all levels—from frontline providers and clinical managers to service-line and C-suite leadership.
Systemic Diagnosis & Capacity Oversight:
Develop scalable approaches to model provider capacity across employment models (W2 vs. 1099), clinical specialties, and care modalities. Partner with service-line leaders to establish appropriate productivity expectations and identify the operational drivers of provider availability and utilization.
Ownership of Provider Reviews & Escalations:
Establish mechanisms for provider goal setting, performance reviews, and escalations. Partner closely with Clinical Leadership and People teams on appropriate ownership of individual provider performance.
Executive Reporting & Business Reviews:
Develop executive-level reporting and recurring business-review mechanisms (WBRs/QBRs) that clearly communicate network trends, variations, risks, and opportunities, helping senior leaders translate insights into organizational priorities and investment decisions.
Team Scaling & Cross-Functional Leadership:
Build, mentor, and develop a high-performing operations and analytics team, and serve as a trusted partner to senior leaders across Clinical, Operations, Analytics, Finance, Product, and People to build alignment.
Core Requirements:
8–12+ Years in Healthcare Analytics, Health-Tech Operations, Care Delivery, or Strategy:
Proven experience leading complex analytical or operational initiatives within health systems, care delivery organizations, multi-site medical groups, tech-enabled health platforms, value-based care, or healthcare management consulting.
5+ Years of Direct People Management:
Demonstrated track record of scaling high-performing analytics or operations teams and fostering a culture of disciplined problem-solving.
Systems Thinking & Problem Structuring:
Exceptional ability to break down complex, ambiguous business problems, define underlying metric frameworks, isolate root-cause drivers, and translate quantitative insights into clear operational solutions.
Quantitative Data Fluency:
Hands-on technical data comfort (e.g., SQL, BI platforms like Domo/Tableau/Looker, data schema scoping) with a strong track record of partnering directly with Data Science, Engineering, and BI teams on data modeling and metric logic.
Strategic Clinical & Executive Partnership:
Proven track record of collaborating effectively with non-technical executive stakeholders—especially clinical or medical leaders—to build buy-in, translate complex data, and establish shared operational goals.
Preferred Experience:
Direct Care Delivery & Provider Analytics Depth:
Prior experience specifically designing provider performance measurement frameworks, capacity models, or schedule utilization metrics within a medical group, health system, or direct care delivery organization.
Complex Network & Employment Scaling:
Experience managing performance metrics or capacity modeling across heterogeneous clinician types (e.g., prescribers vs. therapists) or hybrid employment models (W2 vs. 1099).
"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice."
As a full-time Director, Provider Performance & Analytics, you will be employed by Lyra Health, Inc. The anticipated annual base salary range for this full-time position is $134,000 - $184,000. The base range is determined by role and level, and placement within the range will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location. This role may also be eligible for discretionary bonuses.
Annual salary is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include:
Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances)
Lyra for Lyrians; coaching and therapy services
Equity in the company through discretionary restricted stock units
Competitive time off with pay policies including vacation, sick days, and company holidays
Paid parental leave
401K with up to 3% matching
Monthly tech allowance
We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more!
We can’t wait to meet you.
Location: United States of America
Workplace: Remote
Veda builds vault infrastructure for DeFi at scale. We manage Billions in total value locked across 15+ blockchain networks, powering yield strategies for partners including Kraken, Etherfi, MetaMask and Plasma. Our protocol turns complex multi-chain DeFi positions into simple vault interfaces that institutional and retail users can actually trust.
We seek individuals with high agency to join us in defining the next phase of DeFi growth and adoption. The ideal candidate takes ownership, thrives in a fast-paced environment, and adapts swiftly to evolving demands.
ROLE
The Compliance Director is responsible for overseeing Veda’s global compliance framework, ensuring that its vault infrastructure and DeFi strategies operate in full compliance with applicable laws, regulations, and industry standards. This role focuses on maintaining robust compliance controls across Veda’s products, partnerships, and operations, with an emphasis on custody, data protection, and regulatory requirements.
The Compliance Director will report to and work closely with Veda’s General Counsel to ensure the proper policies and procedures are in place to support Veda’s operations and the compliance needs of our partners, address regulatory issues, and help create a culture of integrity and accountability throughout the organization.
WHAT YOU’LL DO
Regulatory Compliance & Oversight
- Design, implement, and maintain Veda’s compliance programs, policies, and procedures covering AML/CFT, sanctions, data security, third party diligence, and more.
- Monitor and interpret regulatory developments affecting decentralized finance.
- Ensure that Veda’s products and client integrations comply with relevant financial and data protection laws (e.g. GDPR, or equivalent regional frameworks).
- Manage compliance due diligence for client and partner relationships.
- Act as primary compliance contact for regulators, auditors, and enterprise partners.
Program Execution & Monitoring
- Conduct ongoing monitoring and internal reviews to assess compliance with regulatory and operational standards.
- Lead internal investigations and ensure timely remediation of compliance issues.
- Maintain and report compliance metrics to the General Counsel and executive leadership.
- Coordinate responses to external audits, certifications, and regulatory examinations.
Policy & Control Management
- Oversee and update compliance documentation, including AML policies, data retention, and information security standards.
- Support risk assessments and control testing to ensure ongoing compliance and operational resilience.
- Partner with Product, Security, and Engineering teams to align product design with compliance and privacy-by-design principles.
Training & Awareness
- Develop and deliver targeted compliance training programs for staff.
- Promote a proactive compliance culture across all levels of the company.
WHAT WE’RE LOOKING FOR
- 5+ years of compliance or regulatory experience in fintech, financial services, or crypto.
- Knowledge of AML/CFT regulations, data protection laws, and financial regulatory frameworks relevant to crypto and DeFi.
- Experience managing compliance programs in regulated or partner-facing environments.
- Passion and familiarity for decentralized finance and open-source ecosystems.
- Proactive, self-directed, and comfortable operating in a fast-moving startup environment.
WHY JOIN US?
- Help shape the technical foundation of a rapidly growing DeFi ecosystem
- Work directly with top-tier fintechs, protocols, and institutional partners
- High autonomy and ownership in an early-stage, fast-moving team
- Competitive compensation
- Fully remote and globally distributed
COMPENSATION AND BENEFITS
Your level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge, skills and direct experience. Base salary is just one part of your total rewards package at Veda. If you are in the United States, you will also receive access to comprehensive medical, dental, and life insurance in the US.
Location: London, United Kingdom; New York, United States
Workplace: hybrid
TradingView is the world’s largest financial analysis platform with more than 100M users across 180+ countries.
We build tools that help traders and investors make informed decisions — from advanced charting and market data to collaboration and publishing features. Our products are used daily by millions of individuals and trusted by companies like Revolut, Binance, and CME Group.
We’re continuing to grow and scale our platform, and we’re looking for people who care about product quality, take ownership of their work, and want to build systems used by a global audience.
About the role
TradingView operates a global market data portfolio across exchanges and data providers worldwide. The complexity of exchange licensing, pricing models and commercial agreements makes market data a significant strategic and commercial function for the business.
We are looking for a
Senior Director for Market Data
to take senior ownership of this function.
The core of the role is commercial: shaping how we source and license market data, structuring the right commercial models, and negotiating better outcomes as the business evolves.
You will own strategic relationships with exchanges and market data providers, lead major commercial negotiations, shape our licensing strategy and drive the economics of the portfolio. You will work closely with Product, Engineering, Legal and Finance to ensure our market data strategy supports the business as it grows.
What you will own
Market Data Commercial Strategy
Define and execute TradingView's commercial strategy for market data globally.
Own strategic relationships with exchanges and data providers.
Lead negotiations on pricing, tiers, enterprise agreements, usage models, minimum commitments, waivers and other commercial terms.
Challenge existing commercial arrangements and identify opportunities to reduce cost, improve terms and better align commitments with actual business needs.
Evaluate opportunities to consolidate overlapping sources, change sourcing models or restructure agreements.
Establish a proactive approach to renewals and price reviews, with clear commercial positions prepared well ahead of deadlines.
Licensing & Contract Strategy
Own the commercial and licensing framework for how TradingView sources, uses and distributes market data.
Understand the economics and implications of different licensing models across the portfolio.
Advise the business on display and non-display usage, professional and non-professional users, redistribution, derived data and other key licensing concepts.
Ensure we have a clear understanding of the rights, obligations and commercial exposure associated with our major agreements.
Lead commercial discussions around audits, licensing questions, disputes and contractual changes.
Partner with Legal to ensure commercial decisions are supported by a clear understanding of contractual and exchange requirements.
Portfolio Economics
Build a fact-based view of the economics of the market data portfolio.
Identify opportunities created by changes in product usage, customer behaviour, vendor pricing and market structure.
Assess the economics of new data sources and commercial proposals before commitments are made.
Develop business cases for major sourcing and commercial decisions.
Establish the right metrics to measure the commercial performance of the portfolio and the impact of negotiations.
Cross-functional leadership
Provide senior leadership on market data strategy and commercial decisions across TradingView.
Partner with Product and Engineering to understand how market data is consumed and how changes in the product should influence our commercial arrangements.
Work on budgeting, forecasting and the financial impact of major commercial decisions.
Work with Legal on licensing, contractual interpretation and exchange requirements.
Provide clear recommendations to senior leadership on major market data decisions.
What we are looking for
Significant experience in market data, ideally from an exchange, market data provider, broker, trading platform, investment firm or another financial markets business.
A strong track record of negotiating directly with exchanges and market data providers. You have personally led complex commercial negotiations.
Deep understanding of market data licensing, exchange policies, pricing structures and commercial models.
Strong knowledge of concepts such as display and non-display usage, professional and non-professional users, redistribution, derived data, enterprise licensing and audit or true-up mechanisms.
Strong commercial judgement. You can look at a contract, pricing structure, usage and business requirements and determine where there is a genuine opportunity to improve the commercial outcome.
Ability to build a credible commercial position from complex information and defend it in negotiations with sophisticated counterparties.
Experience managing senior relationships with exchanges and major market data providers.
Experience leading and developing specialist teams, with the ability to set direction while working effectively with deep domain experts.
Ability to work effectively across commercial, product, technical and legal topics without needing to be the deepest technical expert in every area.
Excellent written and spoken English.
Useful experience
Experience managing a global market data portfolio across multiple exchanges, asset classes and regions.
Experience with market data management or inventory platforms such as MDSL, Calero, TRG Screen or similar.
Experience with a business that distributes market data to a large user base.
Experience using analytics, automation or AI tools to improve commercial analysis and vendor management.
Why TradingView
TradingView is one of the world's leading financial information platforms, used by millions of people globally.
Market data is fundamental to the product and connects directly to the exchanges and providers that underpin the experience we deliver to our users.
This is an opportunity to take senior ownership of that ecosystem: shaping how TradingView sources and licenses market data, building strategic relationships with the industry's key counterparties, and materially influencing the commercial economics of the portfolio.
Flexible working hours and a hybrid work format (4 days in the office, 1 day remotely)
Well-equipped office in London
A global, distributed team of 600+ professionals
Learning, mentorship, and long-term career growth
Private health insurance
Performance-based bonuses
TradingView Premium access
Regular team events and company-wide meetups
Join the TradingView team and help us build a product used by millions of traders and investors worldwide. We look forward to hearing from you!
TradingView is an equal opportunity employer. We embrace diversity and are dedicated to fostering a diverse and inclusive workplace. Our success is driven by 600+ professionals from 40+ countries who speak nearly 20 languages.
Location: British Columbia
Workplace: Hybrid
Safe Software is looking for a Director, Employee & Workplace Experience to join our People & Culture team. As Director, Employee & Workplace Experience, you will build and own the function that makes life at Safe the kind of experience people write about on Glassdoor, talk about in interviews, and remember at their retirement party.
This is a player-coach Director role reporting directly to the Chief People Officer. You will own both strategy and execution — setting the vision, building the programs, running the operations, and measuring what matters. You will partner closely with Marketing, the HRBPs, and the executive team, and you will lead a small team spanning employee experience, workplace, and facilities. This is not a support role. You will be the CPO’s right hand on anything that touches culture, belonging, and the story we tell about working here. We have an immediate opening and are excited to find the right candidate to join our team.
ABOUT THE TEAM
Safe Software builds FME — the data integration platform trusted by 25,000+ organizations in over 100 countries. We are profitable, PE-backed, and on a clear path to $250M ARR. Our team of 350+ Safers works across Canada, the US, and a growing EMEA footprint.
We have strong culture bones: a strong Glassdoor rating, a set of values Safers genuinely live, and a Day 1 Mindset that keeps us moving fast. What we have built is good. What comes next has to be intentional — and this role is where that intention gets designed, owned, and measured.
Why This Role, Why Now
The best employee experiences in the world share one thing: they treat the employee journey like a product. Every touchpoint is designed. Every milestone is felt. Culture isn’t a slide in an all-hands; it’s what happens in the first week, the first review, the first moment someone feels like they belong.
Safe is ready to build that — not because we have a problem, but because we have an opportunity. The connective tissue that keeps a company of 350 people feeling like a team is not accidental. It gets built by someone. Specifically, the gaps this role closes:
- We are growing globally, and culture does not travel on its own — it has to be planted, tended, and measured.
- Internal communications has no single owner, no cadence, and no voice. At 350 people across multiple countries, that is a risk.
- Our employer brand is passive, which makes every senior hire harder and more expensive than it needs to be.
- Onboarding is a logistics exercise rather than an experience. Day 1 should feel like the best decision a new Safer ever made.
- DEI has no strategy, no owner, and no reporting — both a risk and a missed opportunity.
WHAT YOU’LL BE DOING
As Director, Employee & Workplace Experience, you will:
EMPLOYEE EXPERIENCE ARCHITECTURE
- Own the employee lifecycle as a product, from offer-accept to exit, with intentional design at every stage.
- Redesign Day 1 and the 30/60/90-day onboarding journey with the rigor of a customer onboarding playbook: clear outcomes, emotional arc, and measurable engagement.
- Build the recognition, milestone, and belonging programs that make Safers feel seen, not just compensated.
- Lead the Fun Committee, hybrid working culture, and all life@Safe programming with a community-first rather than perks-first mindset.
- Use data to lead: eNPS, Culture Guard, pulse surveys, and engagement trends tracked on cadence, not on demand.
INTERNAL COMMUNICATIONS
- Build and own Safe’s internal communications strategy — the cadence, channels, voice, and Safers-first protocol.
- Translate leadership decisions, strategy shifts, and company milestones into clear, engaging, human messaging with no corporate speak.
- Partner with the executive team to ensure every major announcement lands with context, not just content.
- Design communications infrastructure that scales as we grow: all-hands rhythm, async comms standards, and the editorial calendar for Safers.
EMPLOYER BRAND AND EVP
- Define and embed Safe’s Employer Value Proposition — the story we tell about what it is really like to work here.
- Own Glassdoor, LinkedIn Life, and all candidate-facing culture content in partnership with Marketing.
- Build employer brand infrastructure ahead of EMEA and US hiring scale, so culture is exported intentionally rather than accidentally.
- Turn our Glassdoor score from a passive asset into an active recruiting tool.
DEI STRATEGY
- Build Safe’s DEI strategy from the ground up: goals, programs, ERGs, and reporting cadence.
- Ensure equity is embedded in people processes rather than bolted on, partnering with People Ops and the HRBPs to make it structural, not symbolic.
- Report quarterly to leadership and annually to the board.
WORKPLACE AND PHYSICAL EXPERIENCE
- Own the physical environment as part of the employee experience, with Surrey HQ setting the cultural standard for all Safe offices.
- Directly manage the Facilities Manager and the events and workplace program.
- Lead the events strategy: all-hands, offsites, global moments, and the cultural calendar.
QUALIFICATIONS, SKILLS, AND COMPETENCIES
Safers come from a variety of backgrounds with a diversity in skills and knowledge. That said, we find that those who are most successful in this role have experience with the following areas.
REQUIRED SKILLS:
- You have spent 8+ years obsessing over how people feel at key moments whether those people were customers, users, or teammates. You have built onboarding, culture, or experience programmes from scratch and you can show the outcomes, not just the process.
- You think like a product designer, working in journey maps, personas, and feedback loops.
- You have run internal communications with real editorial discipline.
- You have defined or significantly evolved an Employer Value Proposition.
- You have events or culture programming experience.
- You use data fluently — eNPS, pulse surveys, and engagement metrics are your native language.
- You have managed physical workplace or facilities at a growing company.
- You can influence a leadership team without a mandate; you earn the room.
NICE TO HAVE:
- Experience at a global or multi-site company.
- Experience partnering with Marketing on brand campaigns.
- Community-building or ERG program experience.
- A background in change management.
- Experience leading DEI initiatives that produced measurable, not performative, outcomes.
- Most importantly: you believe employee experience is not a cost centre but a competitive advantage — and you are done working for organizations that haven’t figured that out yet.
What You Can Expect
When you choose a career with Safe Software, you’re also choosing…
- Meaningful Work: Make a profound impact across our business, workplace and data integration product.
- A Supportive Environment: Feel empowered to share your ideas and implement them with high autonomy and team support.
- Social Responsibility: Become part of a team that finds meaningful ways to give back https://www.safe.com/about/community-initiatives/. Take paid time off to volunteer for one of our Safe-organized opportunities that align with our core community initiatives.
- Learning & Career Development: We believe in your continuous learning and growth. Take advantage of an annual learning budget and training programs paid for by Safe.
- Flexible Working Hours: Flexible and remote-friendly work arrangements to fit your lifestyle. Work when you want, and how you want to.
- Work-Life Balance: There's no place for burnout at Safe. Maintain a healthy balance of your personal and work life without splitting yourself in two. Enjoy 3 weeks of vacation to recharge, plus an additional paid 6 seasonal days off per year.
- Health & Wellness: Extended health, dental, health or lifestyle spending, and counseling benefits from day 1. That’s right, no waiting period.
- Family is important: We are dedicated to supporting our employees through parenthood and offer a Parental Leave Top-Up Program for new parents through childbirth or adoption.
- Shared Success: Share in Safe’s success with our bi-annual profit sharing and RRSP/TFSA matching program.
- An Accessible Commute: Regardless of your commute method, we’re located close to public transit, and provide complimentary parking and bike storage for our team!
ABOUT SAFE SOFTWARE
Safe Software transforms organizations with FME, the only All-Data Any-AI Enterprise Integration Platform connecting all your data, anywhere, at any velocity.
With over 30 years of expertise and 25,000+ enterprise customers across 125+ countries, we simplify your data journey, wherever it leads.
Founded in 1993, Safe is headquartered in Surrey, BC with over 300 team members and counting. We’re always looking for talented individuals with diverse backgrounds who are determined to learn and grow. Are you ready to join the team?
OUR COMMITMENT TO DIVERSITY AND INCLUSION
Safe Software is an equal opportunity employer and we truly believe that innovation and strength begin with diversity and inclusion.
We welcome all candidates regardless of race, gender identity or expression, sexual orientation, age, ability, disability, national or ethnic origin, political belief, religion, or family status.
Should you require accommodations during the recruitment process, please contact hr_dept@safe.com.
NOTICE REGARDING USE OF AUTOMATED TOOLS IN HIRING
At Safe Software, we use automated tools to help us process applications and identify qualified candidates. These tools may assist in screening resumes and summarizing interview content based on the information you provide. This helps our team review applications efficiently while ensuring every candidate is considered based on the requirements of the role.
Please be assured that the final hiring decision is always made by a member of our team. For more information on how we protect your privacy, please see our policy https://www.safe.com/legal/#applicant-privacy-policy. If you have questions about this process, please contact us at hr_dept@safe.com.
Location: United States; Seattle, United States
The Company
Our client is a modern survey programming company that helps consultants and investors get deep insights faster, so they can make great decisions. Our client is designed for authoring and launching time-critical market research surveys in record speeds so that their clients can quickly build N and have results sooner.
Our client's solution provides consultants and investors with access to quantitative survey insights on a daily basis. Their clients leverage their custom-built platform and survey engineering team to launch surveys, and gather insights, faster than their competition.
Our client's leadership team comes from the consulting and investment worlds, bringing a strong understanding of the challenges that come with conducting primary research on short timelines. This understanding informs the continued evolution of our client's solution to this day, an understanding that their team is ready and able to run through walls to help clients accomplish their goals. Our client's team is proud to be fully remote since their founding in 2016, with survey directors placed in over 40 cities worldwide.
The Role
As a Survey Director, you will play a pivotal role in driving our client's survey programming projects to success. This is a dynamic role that blends individual contribution, project management, client engagement, and account management. You will be at the forefront of ensuring that clients receive the highest quality survey programming services, from initial design to final data analysis.
The Responsibilities
Individual Contribution
: Leverage your Python programming skills to contribute directly to survey programming and data analysis tasks, ensuring accuracy and efficiency in every project.
Project Management
: Manage 3-5 simultaneous projects in a fast-paced environment, coordinating with external vendors to deliver respondents for surveys. Ensure timely and precise delivery of survey results, meeting or exceeding client expectations.
Client Engagement
:
Pre-launch: Guide clients on the optimal structure for their survey projects, helping them align survey design with their research objectives.
Launch: Work closely with clients during live survey creation, overseeing questionnaire development and key survey elements. Lead the quality assurance process to ensure all logic, conditionality, and programming elements are correctly implemented and functional.
Analytics: Analyze survey data and provide clients with actionable insights, helping them draw meaningful conclusions from their research.
Account Management
: Build and maintain strong relationships with clients, providing hands-on support for urgent changes or updates as needed. Develop and maintain client accounts, ensuring satisfaction and fostering ongoing partnerships.
Product Management
: Identify and flag patterns, optimize processes, and localize products based on client feedback and needs. Contribute to the continuous improvement of our client’s services.
Client Guidance
: Offer expert advisory on survey design and content, helping clients achieve their research goals effectively and efficiently.
Special Projects
: Engage in special projects or other tasks as required, contributing to innovation and the continuous enhancement of our client’s offerings.
Requirements
Bachelor’s degree in any field, preferably in engineering, information technology, business, economics, or international relations. Master's degree would be an advantage.
Understanding and/or experience with Python and/or JavaScript programming.
Proven client-facing experience with a customer-centric approach, strong teamwork skills, a sense of urgency, and a commitment to going above and beyond for clients.
Business acumen in private markets, including knowledge of private equity, due diligence processes, and the role of primary research in these areas.
Benefits
Innovation at Speed
: Be a part of a company that is setting new benchmarks in survey programming, working with cutting-edge technology and high-profile clients.
Global Impact
: Work with some of the most prestigious consulting firms and private equity clients across the globe.
Growth Opportunities
: Have the chance to expand your skills, manage complex projects, and contribute to the strategic growth of the company.
Collaborative Environment
: Join a team that values collaboration, innovation, and client satisfaction above all.
If you are a motivated, client-focused professional with a passion for delivering top-tier survey programming services, we encourage you to apply. Join our client and help them continue to redefine the industry standard.
Location: Seoul, South Korea
About Our Client
Our client is a
privately owned, profitable global software company
specializing in IT performance management solutions. Its platform helps organizations monitor, manage, and optimize the performance of their
applications, cloud environments, and IT infrastructure
from a single platform.
Headquartered in Singapore, the company has a global presence supported by international R&D teams and an established network of partners, including global system integrators, consultants, distributors, and resellers. The business has a strong track record of profitable growth and serves enterprise customers across major markets worldwide.
About The Role
Our client is looking for a
Sales Director to lead enterprise sales growth in South Korea
. This is an outside sales role with significant ownership of the Korean market.
The successful candidate will be responsible for generating and developing new business opportunities, managing the full sales cycle, and building strong relationships with enterprise customers and channel partners.
The role requires someone who is comfortable working independently, combining
marketing-generated leads with proactive business development, networking, and self-generated opportunities
.
Key Responsibilities
Drive new business development across the South Korean market, with a focus on enterprise customers.
Identify, qualify, and develop opportunities for IT performance management solutions.
Manage the
full sales cycle
, from prospecting and discovery through negotiation and deal closure.
Build and maintain a strong pipeline of qualified opportunities to consistently meet or exceed sales targets.
Generate opportunities through a combination of inbound leads, networking, cold outreach, existing relationships, and market research.
Understand customer environments and business challenges and position relevant solutions accordingly.
Deliver compelling product presentations and value propositions to prospective customers.
Manage objections and navigate complex B2B sales cycles through to successful closure.
Work closely with partners, consultants, distributors, and resellers to identify and develop new opportunities.
Maintain accurate pipeline, opportunity, and customer information in
Salesforce CRM
.
Conduct ongoing account and market research to identify target organizations and potential opportunities.
Maintain accurate sales forecasting and provide visibility into pipeline development and competitive activity.
Develop strong product knowledge and stay informed on customer needs, market trends, and competitive dynamics.
Requirements
10+ years of experience in enterprise software sales
, ideally selling IT infrastructure, monitoring, virtualization, or related technology solutions.
Proven track record of consistently
meeting or exceeding sales targets
.
Strong experience managing complex
B2B enterprise sales cycles
, from prospecting through closing.
Experience across areas such as
Application Performance Management (APM), IT monitoring, IT analytics, IT Service Management, enterprise applications, or infrastructure software
.
Experience selling into enterprise organizations and/or service providers.
SAP-related sales experience is a plus.
Strong prospecting and new business development capabilities, with a demonstrated
hunter mentality
.
Excellent consultative selling, presentation, negotiation, and stakeholder management skills.
Ability to understand complex customer environments and translate business challenges into relevant technology solutions.
Highly independent and self-motivated, with the ability to operate effectively with limited supervision.
Comfortable working in a fast-paced environment with a high degree of ownership and autonomy.
Strong communication, organization, prioritization, and time management skills.
Experience using
Salesforce or similar CRM platforms
.
Comfortable conducting both virtual and face-to-face meetings with customers.
Bachelor's degree or equivalent experience.
Location: Singapore; Korea
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
As the Senior Director of Solutions Architecture for Asia Pacific at Cohere, you will own Solutions Architecture across the region. Our customers here are banks, telcos, industrials and governments who cannot send their data to someone else’s cloud, and who are past experimenting and into production. You will lead the team that makes those deployments real, and you will be accountable for the technical win across the region.
This is a build. Today a Solutions Architecture team covers Korea, Japan and Southeast Asia. You will own that team, grow it, and build the in-region depth this market needs. You will be expected to open doors on your own credibility and network from your first weeks, set direction for the function, sit on the Solution Architecture leadership team alongside the regional leaders for the Americas and EMEA, and contribute to company-wide decisions with your peers across Sales, Product and Engineering.
IN THIS ROLE, YOU WILL:
- Build and Lead the Team: Hire, coach and develop the Asia Pacific Solutions Architecture organization, and establish in-region depth rather than relying on support flown in from other regions.
- Open Doors Across the Region: Bring industry knowledge, technical credibility and an existing network to get Cohere into strategic accounts quickly. This is the central expectation of the role and you should expect to be measured on it.
- Own the Technical Win: Be personally accountable for the technical outcome of the region’s most strategic pursuits, and be in the room for the ones that decide the year.
- Set Direction for the Function: Define the vision, strategy, coverage model and operating rhythm for Asia Pacific Solutions Architecture across three markets that buy differently and regulate differently.
- Architect Sovereign and Regulated Deployments: Lead customers into secure, scalable, production-ready agentic AI deployments across cloud, hybrid, VPC, on-premises and air-gapped environments, which is where much of this region’s demand sits.
- Build Repeatable Solution Practices: Establish scalable solution-selling methodologies, industry playbooks, executive narratives, business cases and technical delivery frameworks that improve consistency and win rates.
- Partner with Regional Sales Leadership: Own territory, coverage and pipeline jointly with the Asia Pacific sales leader, and be accountable for the number together.
- Shape Product Direction: Partner closely with Product and Engineering to translate Asia Pacific customer needs into platform improvements and roadmap priorities. You will be one of a handful of people who can tell our product organization what this region actually requires.
KEY RESPONSIBILITIES:
- Build and develop the Asia Pacific Solutions Architecture team through hiring, coaching, performance management and career development.
- Partner with regional Sales leadership to pursue and close strategic enterprise opportunities across financial services, telecommunications, industrials, technology and the public sector.
- Establish and own the regional coverage model across Korea, Japan and Southeast Asia, and make the case for where the team grows next.
- Lead executive workshops, discovery sessions, solution presentations and technical deep dives with C-suite and senior customer stakeholders.
- Develop business cases, solution architectures, implementation roadmaps and technical proposals that align customer objectives with Cohere’s platform.
- Guide customers through the deployment of enterprise AI solutions, ensuring scalability, security, governance, data residency and operational readiness.
- Create repeatable solution assets, industry playbooks and best practices that enable the team to consistently deliver high-quality customer engagements.
- Collaborate cross-functionally with Product, Engineering, Sales and Customer Success to ensure alignment between customer needs and platform evolution, and contribute to decisions that reach beyond your own function.
- Serve as the voice of the region by capturing customer feedback and competitive insights that influence product strategy.
- Own and report on the region’s operational and commercial metrics, including technical win rates, pipeline health, coverage and team performance.
WHAT WE’RE LOOKING FOR:
- Leadership Experience: 15+ years in Solutions Architecture, Solutions Engineering, Technical Consulting or Enterprise Architecture, including 7+ years leading customer-facing technical teams, and a record of developing people into senior and leadership roles.
- Regional Depth and Network: You have built or run a technical organization across more than one Asia Pacific market, you understand how enterprise technology is actually bought in each of them, and you have a network of senior technical and executive relationships you are willing to be measured on.
- People Leadership: A proven record of hiring, coaching and developing high-performing Solutions Architecture or Solutions Engineering teams, including building a team in-region from a small base.
- Hands-On Technical Credibility: You are technical enough to be believed by a strong engineering bench. You have put real AI systems into production, you can pressure-test your team’s architecture, and you can be the most useful person in a design conversation when it matters. We care far more about what you have deployed, and what broke, than about which models you can name.
- Commercial Acumen: A demonstrated ability to partner with enterprise Sales leadership, influence strategic deals, and articulate business value to executive stakeholders. You have carried a number and can point to deals you personally moved.
- Executive Presence: You command a room. You are credible in front of a CEO and their business leaders as well as a Chief Information Officer, a Chief AI Officer or a Chief Information Security Officer, and you can move between the business case and the architecture without losing either audience.
- Technical Expertise: A strong understanding of modern AI architectures, including large language models, agentic systems, retrieval, enterprise integrations, cloud platforms, hybrid and on-premises deployments, security and governance.
- Enterprise Experience: Experience designing and delivering enterprise technology solutions in complex, regulated or large-scale environments.
PREFERRED QUALIFICATIONS:
- Experience building an AI, machine learning or data science function inside a large regulated enterprise, and taking it into production.
- Depth in Asia Pacific financial services, telecommunications or the public sector.
- Experience deploying into environments where the customer controls the infrastructure, including on-premises, sovereign and air-gapped deployments.
- Background in enterprise AI, cloud, or data platform companies, or applied AI consulting organizations.
- Experience building repeatable solution-selling methodologies and helping generalist technical teams operate at a consistently high level.
- Working proficiency in a regional language in addition to English.
- Experience operating in high-growth environments where speed, ownership and cross-functional collaboration are critical.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Shenzhen, China
Workplace: Hybrid
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
The Account Director in China will manage and own the entire customer journey for our clients. You will be responsible for building strategic relationships, driving revenue through upsells, and ensuring renewals, your core KPIs. We are looking for someone with strong communication skills, self-motivation, and an entrepreneurial mindset. You’ll work cross-functionally with product, marketing, and support teams to deliver a seamless and impactful customer experience.
What you will do:
- Manage business in China and grow Net Revenue Retention (NRR) by managing renewals and upsells.
- Have c-level discussions with customers and work on strategizing their use cases with our platform.
- Create, manage, and implement Quarterly Business Reviews.
- Proactively understand the clients’ business to provide competitive insights and trends.
- Collaborate with global product, engineering and other technical teams to improve our product offerings in China.
- Follow industry trends and interpret these into day-to-day business impact.
- Understand the product development cycle, being able to communicate between product teams and customers effectively to - manage expectations on feature requests and releases.
- Identify product penetration, renewal, and upsell opportunities within the managed customer base.
Experience and skills that you can bring:
- Full fluency of the Mandarin and English languages.
- Experience in SaaS sales as a BDR, SDR, AE, or Account Manager.
- Ability to turn data into a clear commercial narrative, using numbers and insights to build a persuasive case that moves a deal forward.
- Strong understanding of the mobile gaming, entertainment, financial services, or security industries and their digital ecosystems is a significant plus.
- Ability to identify product penetration, renewal, and upsell opportunities within the managed customer base
- Self-starting attitude and entrepreneurial spirit are highly encouraged.
- An eye for detail following the industry trends and interpreting these into day-to-day business impact.
- Enjoy working in small, fast-paced teams where you can take initiative and accountability, and generate - results every day
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Beijing, China
Workplace: Hybrid
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
The Account Director in China will manage and own the entire customer journey for our clients. You will be responsible for building strategic relationships, driving revenue through upsells, and ensuring renewals, your core KPIs. We are looking for someone with strong communication skills, self-motivation, and an entrepreneurial mindset. You’ll work cross-functionally with product, marketing, and support teams to deliver a seamless and impactful customer experience.
What you will do:
- Manage business in China and grow Net Revenue Retention (NRR) by managing renewals and upsells.
- Have c-level discussions with customers and work on strategizing their use cases with our platform.
- Create, manage, and implement Quarterly Business Reviews.
- Proactively understand the clients’ business to provide competitive insights and trends.
- Collaborate with global product, engineering and other technical teams to improve our product offerings in China.
- Follow industry trends and interpret these into day-to-day business impact.
- Understand the product development cycle, being able to communicate between product teams and customers effectively to - manage expectations on feature requests and releases.
- Identify product penetration, renewal, and upsell opportunities within the managed customer base.
Experience and skills that you can bring:
- Full fluency of the Mandarin and English languages.
- Experience in SaaS sales as a BDR, SDR, AE, or Account Manager.
- Ability to turn data into a clear commercial narrative, using numbers and insights to build a persuasive case that moves a deal forward.
- Strong understanding of the mobile gaming, entertainment, financial services, or security industries and their digital ecosystems is a significant plus.
- Ability to identify product penetration, renewal, and upsell opportunities within the managed customer base
- Self-starting attitude and entrepreneurial spirit are highly encouraged.
- An eye for detail following the industry trends and interpreting these into day-to-day business impact.
- Enjoy working in small, fast-paced teams where you can take initiative and accountability, and generate - results every day
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Remote UK
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
About the Revenue team
The Revenue team drives Affirm’s top-line growth through strategic partnerships, pricing, and go-to-market execution. We acquire, retain, and expand merchant relationships across eCommerce, in-store, telesales, and the Affirm app. The team leads onboarding, relationship management, and performance optimisation to help partners succeed. We deliver value-added solutions, drive adoption, and support long-term business growth by connecting merchants and consumers through Affirm’s products.
About the role
We’re looking for a Director, Key & Enterprise Sales in the UK to lead this business and help shape Affirm’s long-term growth in retail. Reporting to the Head of International Sales, this leader will oversee 5 senior Account Executives and work with some of Affirm’s most strategic merchants across fashion, beauty, apparel, sporting goods, electronics, furniture, travel and other lifestyle categories in the UK and Europe.
This leader will evolve our UK Go To Market (GTM) strategy, build executive relationships, guide complex commercial opportunities, and turn strategy into measurable business results. They will lead a high-impact team and partner across the business to help Affirm win, launch, and grow strategic merchant relationships.
What you’ll do
Lead and mentor a team of senior Account Executives, creating alignment, accountability, and consistent execution against regional and company priorities.
Own executive stakeholder management for the region: set the narrative, surface risks early, recommend decisions, and drive resolution with senior leadership; lead executive-level negotiations with strategic partners.
Partner with senior leadership to define and evolve the UK/Europe enterprise GTM strategy and operating model, including segmentation, coverage, merchant prioritization, deal governance, and standards for how Affirm wins, launches, and grows strategic partnerships.
Influence broader commercial strategy by bringing market insights, merchant feedback, and competitive trends into business planning, prioritization, and investment decisions.
Serve as the regional decision-maker for complex commercial opportunities, balancing merchant needs, risk considerations, operational constraints, and long-term business objectives to drive successful outcomes.
Recruitment & Process Ownership: Own talent planning, hiring, and calibration processes for the region, building a high-performing organization and ensuring consistent leadership standards across the team.
Bring structure and innovation to sales execution, pipeline management, and deal strategy, driving efficiency and effectiveness across the team.
Own end-to-end outcomes from signature through launch and first-year expansion, including cross-channel, cross-geography, and multi-brand growth; hold cross-functional partners accountable to shared milestones, resolve escalations, and ensure delivery against commercial and customer experience objectives.
Hold your team accountable for performance, providing immediate and thoughtful coaching to drive continuous improvement, and build a strong team culture aligned with Affirm’s values.
Serve as a senior thought leader at industry events and conferences, advocating for our mission and strengthening our position in the market.
Travel regularly to lead executive engagements to accelerate AE deal cycles, and facilitate team planning sessions and offsites.
What we look for
10+ years of solution selling experience, including 5+ years leading high-performing enterprise sales teams.
A strategic and hands-on sales leader with a deep understanding of enterprise sales and complex deal structures.
Experience shaping operating models, sales processes, or commercial strategies that scale beyond an individual team or territory.
Experience setting regional/department strategy, translating it into operating rhythms, and scaling a team/org to deliver sustained results.
Demonstrated ability to drive cross-functional execution across Product/Legal/Risk/CS for complex enterprise partnerships.
Operational & Pipeline Rigor: Deep expertise and strict ownership of CRM/Salesforce hygiene, forecasting accuracy, and sales methodologies.
Proven track record of selling into large, enterprise merchants across numerous industries, ideally with experience in Retail, Travel and/or the Credit and Payments landscape.
Strong alignment with Affirm’s mission, with a passion for building financial products that improve lives. Ideally, you have used our product and understand its value to merchants and consumers.
Strong executive presence and ability to build relationships with senior stakeholders internally and at major brands.
An active networker who can broker warm leads and open doors to new opportunities.
A structured, organized leader who brings new ways of thinking and managing to the team.
A proactive, entrepreneurial mindset with the ability to navigate ambiguity and drive initiatives forward.
A strong coach and mentor who holds the team accountable and provides real-time, constructive feedback to improve performance.
Willingness to travel regularly to support deal acceleration, industry events, and team collaboration.
Base Pay Grade
- N
Equity Grade
- 7
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, which includes the annual base pay and the sales incentive target.
Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidised medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).
GBR base pay range per year: £120,000 - £168,000
Location: UK Remote
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: East Coast - USA
About Smartcat
Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises.
We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one.
Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale.
Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us.
Join us in unlocking global potential, one human and agent team at a time.
WHY YOU SHOULD JOIN OUR TEAM
You'll join Smartcat's evolving GTM Operations team at a pivotal moment — with the flexibility to work broadly across Sales and Customer Operations, using AI as a core part of how you operate, and the room to shape your focus over time based on business needs and your own strengths. You'll report to the Head of Revenue Operations and have real influence over how the GTM organization runs.
MISSION
Help build, run, and improve the systems and processes that power Smartcat's go-to-market organization — spanning both pre-sale and post-sale motions — using AI as a core part of how you work to accelerate analysis, automate workflows, and improve decision-making across the customer lifecycle.
OUTCOMES
Partner with GTM teams to solve operational challenges across the customer lifecycle, from lead management and new-business pipeline through handoffs, renewals, and expansion
Use AI, automation, and strong systems thinking to simplify workflows, improve team productivity, and reduce manual work
Deliver clear reporting, analysis, and insights that improve forecasting, planning, pipeline visibility, and business decisions
Support selected systems, process, or commercial initiatives — such as CRM improvements, Deal Desk, territories, data quality, or GTM tooling — based on current priorities
Lead cross-functional projects from problem definition through implementation, documentation, adoption, and continuous improvement
Help shape the evolving GTM Operations function while developing deeper expertise in the areas that best align with business needs and your strengths
HOW YOU'LL RAMP
By Day 30:
Learn Smartcat's GTM systems, tech stack, and current operational priorities across pre-sale and post-sale motions
Meet with GTM leaders and frontline teams to understand existing operational gaps and pain points
Get oriented in the CRM and reporting infrastructure you'll be working within
By Day 60:
Be actively contributing to at least one focused initiative (e.g., CRM improvement, Deal Desk, territories, or data quality)
Start identifying and building AI-assisted workflows to reduce manual work on a specific process
Be delivering reporting or analysis that GTM leaders are using in planning or forecasting conversations
By Day 90:
Be leading a cross-functional project independently, from problem definition through implementation and adoption
Have a clear point of view on where you can add the most focused, specialized value going forward
Be a trusted operational partner to GTM leaders across at least one full stage of the customer lifecycle
WHAT YOU'VE ACCOMPLISHED
4-7+ years of experience in Revenue Operations, Sales Operations, Customer Operations, or Business Operations in a B2B SaaS environment
Broad experience across both pre-sale and post-sale motions, with working knowledge of several GTM disciplines such as lead and pipeline management, forecasting, territories, Deal Desk, customer handoffs, renewals, or expansion
A track record of succeeding in a hands-on, cross-functional operations role and adapting quickly as priorities change
Strong practical fluency with generative AI and automation tools — identifying high-value use cases, building AI-assisted workflows, evaluating outputs critically, and helping others adopt new capabilities responsibly
Strong CRM expertise, including workflow automation, lifecycle stages, reporting, data quality, and integrations
Strong business intelligence and analytical skills, with the ability to turn complex data into clear insights and recommendations
Experience working across a modern GTM technology stack (e.g., Chili Piper, ZoomInfo, DealHub, sales engagement, customer success, territory management, or enablement platforms) — expertise in every category isn't expected
A builder mindset and comfort moving between analysis, process design, systems, automation, documentation, and hands-on execution
Strong problem-solving, prioritization, communication, and stakeholder-management skills
Ability to translate business goals into practical operational solutions and carry work from initial analysis through implementation and adoption
Experience implementing AI-enabled workflows, GTM systems, or cross-platform automations is a plus
Why joining Smartcat might be your best move so far
A global, connected team
We’re a team of 200+ people across 30+ countries, working together through a hub-and-spoke model anchored in eight key locations: New York, London, Lisbon, Costa Rica, Serbia, Armenia, Georgia, and Spain. Most of our roles are remote-friendly, giving you the flexibility to do your best work from where you thrive. For customer-facing teams, we prioritize proximity to our customers, ensuring we stay deeply connected to their needs and deliver an exceptional experience. No matter where you’re based, you’ll be part of a highly collaborative, globally-distributed team that values ownership, speed, and meaningful impact.
Be part of an AI Native Organization
We are highly innovative, using AI across all areas of the organization to accelerate decision-making and free people to focus on strategy and high-impact work. We embrace new ideas and encourage all Smartcaters, regardless of level or department, to manage their own AI Agents. At Smartcat you’ll shape how AI transforms the workplace and play an integral role in ensuring Smartcat remains a leader in AI innovation.
Innovating a $100 Billion industry
Smartcat is reshaping the $100B multilingual content industry with an AI-powered platform that makes it easy for companies to create, translate, and localize global content at scale. Our platform enables enterprise teams to move away from slow, traditional outsourcing methods, and achieve fast, high-quality results, at a fraction of the cost.
Join the rocketship to scale-up 10x and beyond together
We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here.
Smartcat Culture Code
: Where Diversity Meets High Performance
At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and engagement. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to inclusion is steadfast, and we stand firmly against discrimination and harassment.
Location: Berlin, Germany
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
We are looking for a Director, Strategic Sales to join our team of creatives, engineers, marketers, and business leaders. You aren't the typical sales leader, and we aren't the typical design tool company. At Figma, we challenge conventional thinking and expect you to bring that same mindset. With this role, you'll help shape a sales org still early in its growth trajectory. You'll lead a team focused on our largest clients in driving meaningful relationships that add value to the customer experience and revenue to our bottom line.
Figma is growing and moving fast. Our next team member will be adaptable, comfortable embracing change, a true team-player, and love working with our growing footprint of Fortune 1000 customers. You won't be alone! Figma has an incredible team and you'll work closely with other groups including Support, Design, Engineering, Product Marketing, and Community. As our Director, Strategic Sales, you will lead a team of Strategic Account Executives in Berlin responsible for continuing the growth of our top tier accounts.
What you'll do at Figma:
Drive the development of strategic sales roadmaps, prioritizing initiatives, and goals to maximize revenue generation
Present and position our products effectively to C-level executives. Participate in customer and prospect meetings, coaching your team through live selling opportunities
Monitor market trends, competitive landscapes, and industry developments to inform strategic sales decisions and adapt strategies as needed
Collaborate closely with the marketing and product teams to ensure they understand and can service the needs of the market and members in the region
Be passionate about career development and coaching. Build a diverse team, create and foster an environment of belonging
Lead weekly forecast meetings and mentor the Sales team on strategies to help exceed their goals. Bring strong sales excellence, process and methodology as we expand and scale the business
We'd love to hear from you if you have:
7+ years of sales experience (preferably within SaaS) with 3+ years of management experience
Experience managing strategic accounts and understanding of our technical and competitive landscape
Track record of adapting strategy and execution as business needs evolve
Exceptional coaching, writing, discovery and presentation skills with a proven track record of leading successful and consistent sales team
Track record of increasing customer satisfaction and building lasting customer relationships
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
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To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
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Once the applicable days has passed, candidates are welcome to apply again.
Location: Hong Kong, Hong Kong SAR; Singapore, Singapore
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
What You’ll Be Doing
Be the Group subject matter expert for Global Tax (Pillar Two, Indirect Tax, Direct Tax, Transfer Pricing, DSTs, and crypto-specific taxes) and provide clear, timely, and strategic guidance to executive stakeholders and other departments on complex financial and tax-related issues.
Direct regional and cross-regional financial tax management systems, providing oversight of global tax compliance to ensure proper collection, controls, and reporting across 4+ financial management modules.
Lead enterprise engagements with tax authorities and tax consultants globally on group tax matters, and direct global tax controversy defense strategies.
Shape group policy and strategy in response to new global tax legislation (including crypto/digital economy developments), evaluate its group-wide implications, and brief executive leadership and the wider business as appropriate.
Be proactive in establishing the group tax risk matrix, identifying financial tax risks/opportunities, solving difficult non-predictable issues within finance and other departments, and developing actionable corporate strategies.
Spearhead group-wide tax initiatives, implementing best-in-class tax processes and SOPs while refining common team challenges into standardized solutions and promoting them internally.
Drive cross-regional implementation and governance of tax determination engines and automation tools for key group tax compliance reporting (Indirect Tax, CbCR, Pillar 2).
What We Look For In You
Bachelor’s Degree in Accounting, Law, Economics, or Taxation; Master’s in Tax, LL.M., or professional qualification (CPA, CA, CTA) strongly preferred.
At least 12–15+ years of relevant experience in international and group tax, with proven leadership within a multinational organization and/or Big 4.
Technically strong with deep group-level mastery across global tax regulations, with proven experience delivering results across 4+ financial management modules.
Experience leading global tax strategy and compliance in digital or financial services; crypto/fintech exposure is a strong plus.
Ability to solve difficult, complex financial and tax issues in a fast-paced, ambiguous, and evolving environment, extending solution frameworks to non-finance departments.
Be proactive, strategic, and able to direct cross-regional financial systems independently.
Must demonstrate willingness to be hands-on, mentor teams, and promote standardized solution plans cross-functionally.
Proficiency in English as a working language and fluency in Mandarin, in order to communicate effectively with Mandarin-speaking executive stakeholders.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
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OKX
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's
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.
Location: Athens
Workplace: Hybrid
About the company:
KIEFER is building Greece's integrated AI ecosystem. From renewable energy infrastructure and AI systems to robotics and enterprise applications, we connect the technologies that power Europe's intelligent future. Founded in 2014, KIEFER has delivered 600MW+ of energy projects and is now developing sovereign AI infrastructure, enterprise AI products and physical AI systems for Greece and Southeast Europe.
About the role
We are looking for a Senior Enterprise Sales Director to own the commercialization of KIEFER's AI, Robotics, and Operational Intelligence stack directly with major utilities, grid operators, and energy conglomerates in Greece and the broader EU market.
You will act as the bridge between KIEFER's advanced AI engineering and the operational realities of the energy sector - a highly technical, strategic sales role that requires peer-to-peer credibility with utility COOs, CTOs, and Heads of Innovation.
This is not a generalist SaaS sales role. You should be comfortable navigating long, complex procurement cycles and public tenders, translating AI and robotics capability into operational and financial ROI, and bringing market reality back to the CEO and Product team to help sharpen product-market fit.
What you will do
- Build and close a high-value pipeline of enterprise deals across the Greek and SE European energy sector (e.g., DEDDIE, IPTO, PPC, Mytilineos, HELLENiQ Energy)
- Translate KIEFER's AI, robotics, and Sovereign AI Data Center capabilities into concrete operational and financial ROI for grid operators
- Navigate complex procurement cycles, public tenders, and regulatory requirements (NIS2, EU AI Act, DORA) inherent to critical-infrastructure sales
- Partner closely with Engineering and Product Architecture to run a technical pre-sales motion, opening doors and setting the strategic frame while the team proves technical capability
- Act as the voice of the energy market back to the CEO and Product team, helping refine PMF based on real utility pain points (SCADA integration, substation inspection, edge compute)
- Own account planning and relationship management for KIEFER's most strategic energy accounts, including the existing DEDDIE/IPTO relationship
What you will need
- 10+ years selling complex, high-value technical solutions directly to utilities, grid operators, or large energy conglomerates
- Deep understanding of grid infrastructure, substation operations, EMS/ADMS, SCADA, and industrial automation protocols (e.g., IEC 61850)
- Familiarity with the regulatory landscape for European critical infrastructure (NIS2, EU AI Act, DORA, data sovereignty, on-premise/air-gapped deployment)
- Proven track record closing 6-to-7-figure enterprise deals through long, multi-stakeholder procurement cycles (technical, legal, procurement, C-suite)
- Peer-to-peer credibility with utility COOs, CTOs, and Heads of Innovation
- Based in Athens, with willingness to travel regularly across SE Europe
Nice to have
- Existing relationships with DEDDIE/HEDNO, IPTO, PPC, Mytilineos, HELLENiQ Energy, or comparable SE European utilities/energy conglomerates
- Experience navigating EU AI Act or DORA compliance in a commercial context
- Background bridging Energy EPC and technology/AI commercialization
- Experience selling robotics or industrial automation (e.g., inspection, edge compute) alongside software
- Prior exposure to sovereign, on-premise, or air-gapped AI infrastructure deployments
What is there for you
- Impact - sell the core intelligence layer that will define how national critical infrastructure operates for the next decade
- Access - report directly to the CEO and work alongside top-tier strategic advisors
- Unfair advantage - sovereign GPU infrastructure and strategic partnerships with NVIDIA, and Unitree
- Ownership - build and scale the sales motion for KIEFER's energy vertical across SE Europe
- Category - be at the forefront of Europe's shift toward Autonomous Operations and sovereign AI infrastructure
- Culture - direct CEO access, high autonomy, low bureaucracy
Задачи:
— Определять и вести стратегическое направление продукта SIFA от MVP до ключевого продукта портфеля, включая стратегию инвестиционных этапов, подготовку доказательной базы для внешнего рандомизированного контролируемого исследования (RCT) и проверку модели CPY с учётом стоимости на 100,000 молодых пользователей.
— Обеспечивать, чтобы каждое решение на этапах развития продукта основывалось на доказательствах, а не на инерции, и чтобы AI-слой коучинга SIFA был разработан с достаточной строгостью для поддержки общей стратегии портфеля.
— Вести стратегию продукта SIFA в рамках направления, проблем и приоритетов, установленных руководителем бизнес-единицы, включая стратегию инвестиционных этапов, решения на следующих этапах и инвестиционные меморандумы, неся полную ответственность за качество представленных доказательств, анализа и рекомендаций.
— Поддерживать активное согласование с руководителем бизнес-единицы по направлению продукта, стратегии плательщиков и организационным приоритетам; проактивно выявлять стратегические последствия и компромиссы.
— Руководить ретритами и квартальными планированиями в рамках OKR подразделения и организационной стратегии; устанавливать OKR, отражающие как продуктовые доказательства, так и организационные приоритеты.
— Вести и развивать ключевые стратегические документы SIFA: ценностное предложение, теория изменений, lean canvas, пользовательские персоны (включая "Monica"), карту навыков, критерии выпуска, реестр рисков продукта и дорожную карту продукта.
— Отвечать за стратегию обучения (LX) SIFA, обеспечивать, чтобы ежедневный ритм коучинга был основан на стратегических целях и приводил к измеримым изменениям поведения.
— Отвечать за стратегии гендерного равенства и защиты в соответствии с организационными стандартами.
— Управлять бюджетом стратегии продукта и инвестиционным кейсом, проводить обзоры BvA, принимать решения по эффективности затрат с учётом модели продукта.
— Обеспечивать актуальность и использование продуктовой панели с ключевыми метриками для стратегических решений.
— Определять и вести учебную повестку SIFA, устанавливая стандарты доказательств для каждого этапа, включая внешние исследования и качественные методы.
— Сотрудничать с командой оценки для разработки и контроля плана оценки, включая пилоты, эксперименты и мониторинг вовлечённости.
— Отвечать за целостность и полезность данных продукта, интегрируя внешние исследования, результаты оценок, обратную связь пользователей и операционные сигналы.
— Управлять полным набором продуктов SIFA: LX-потоки, WhatsApp и Webapp, систему баллов, микро-действия, дизайн онбординга и активации, сценарии коучинга, инструментарий бизнес-консультанта и печатные материалы.
— Определять стратегию контроля качества, оценивать качество и обеспечивать обратную связь для дизайна и учебной повестки.
— Валидировать решения дизайна с учётом ограничений CPY и модели доставки, эскалировать компромиссы, превышающие ограничения.
— Поддерживать структурированную обратную связь с руководителем внедрения для мониторинга соответствия коучингового опыта проекту.
— Управлять отношениями с технологическими и оценочными партнёрами, сетями бизнес-консультантов и каналами набора, а также потенциальными плательщиками.
— Решать межпродуктовые и межфункциональные компромиссы, обеспечивать понимание и согласование роли продукта в портфеле.
— Вовлекать ключевых заинтересованных лиц, включая молодежь, бизнес-консультантов, лидеров подразделений и функциональных партнёров, в установку и валидацию направления продукта.
— Поддерживать активное согласование с руководителем бизнес-единицы и управлять коммуникациями вверх, вниз и по горизонтали.
— Представлять продукт на организационных и лидерских форумах, обеспечивать ответственность за продукт при изменении приоритетов.
Требования:
— Опыт более 10 лет в управлении продуктами, лидерстве в продукте или смежных ролях с доказанным опытом формирования стратегического направления в сложных или мультипродуктовых портфелях.
— Опыт ведения продуктов от определения стратегических гипотез и моделей воздействия до построения бизнес-кейсов, финансовых прогнозов, получения одобрения руководства и корректировки стратегии на основе результатов.
— Уверенность в принятии решений в условиях неопределённости и ответственность за результаты и обучение.
— Глубокие знания lean startup, design thinking и agile-разработки продуктов, умение устанавливать высокие стандарты и обучать команды их соблюдению.
— Опыт управления и развития старших продуктовых специалистов, создание культуры ответственности, непрерывного обучения и экспериментов.
— Высокие аналитические способности, умение синтезировать качественные и количественные данные, финансовый анализ и результаты оценок для принятия стратегических решений.
— Навыки выстраивания согласованности между продуктами, командами и старшими заинтересованными сторонами, включая взаимодействие с управляющими директорами, руководящими командами, инвесторами и внешними партнёрами.
— Отличные коммуникативные навыки для объяснения сложной продуктовой стратегии и результатов как технической, так и нетехнической аудитории.
— Эмпатия и любознательность, понимание реалий и вызовов уязвимых и маргинализованных сообществ.
— Страсть к созданию трансформационных возможностей для молодежи, интерес к средам с фокусом на непрерывное улучшение, инновации и обучение.
— Интерес к созданию и масштабированию цифровых продуктов для молодежи с низким доходом или неучащейся в странах Африки к югу от Сахары, особенно через мобильные каналы WhatsApp, SMS и веб-приложения.
— Опыт или интерес к AI-коучингу, дизайну изменения поведения, программам по средствам к существованию, разработке продуктов на основе доказательств, включая RCT, измерение воздействия и отчётность перед инвесторами.
— Понимание или желание изучать микро-предпринимательство и реалии неформального сектора Восточной Африки, ориентированность на пользователя.
Условия:
— Работа в миссионерской среде с поддерживающей командой.
— Гибкость: полностью удалённая или гибридная работа (в зависимости от локации).
— Конкурентная зарплата и социальные гарантии в зависимости от локации.
— Возможности обучения и развития.
— Контракт с фиксированным сроком с возможностью продления по результатам работы.
— Предпочтительное расположение: удалённо, предпочтительно Восточная Африка.
Location: Lafayette, United States
Overview
We are partnering with a rapidly growing, multi-entity professional services organisation to appoint a Director of Accounting. This is a high-impact leadership role responsible for standardising accounting practices, driving operational excellence across multiple entities, and ensuring accurate, timely financial reporting.
The successful candidate will lead accounting operations across multiple entities and locations, improve close timelines, support post-acquisition integration, and enhance financial visibility for executive leadership. This role is ideal for a hands-on accounting leader with experience in multi-entity environments and a strong focus on process improvement and accountability.
Key Responsibilities
Lead and oversee the accounting operations across multiple legal entities
Drive month-end close processes with a target close timeline of Day 10
Standardise accounting policies, chart of accounts, and reporting frameworks across entities
Ensure compliance with GAAP and all regulatory requirements
Oversee audit processes and coordinate with external auditors
Develop and manage rolling cash flow forecasts (minimum 8-week visibility)
Establish strong internal controls and financial governance
Supervise and mentor accounting staff, including remote bookkeepers
Support integration of newly acquired entities, including system and process alignment
Partner with executive leadership to deliver clear, decision-ready financial insights
Identify and resolve reporting discrepancies, inefficiencies, and risk areas
Requirements
Required Qualifications
Bachelor’s degree in Accounting, Finance, or related field
8+ years of progressive accounting experience, including leadership responsibility
Demonstrated experience managing multi-entity accounting environments
Strong knowledge of U.S. GAAP
Experience overseeing month-end close processes in complex organisations
Proven ability to improve systems, controls, and reporting processes
Experience supervising and holding remote teams accountable
Strong analytical, organisational, and communication skills
Experience with cloud-based accounting systems (e.g., QuickBooks Online or similar)
Preferred Qualifications
CPA designation
Experience within professional services, architecture, engineering, or project-based industries
Experience in private equity-backed or acquisitive organisations
Direct experience integrating acquired entities
Experience working closely with executive leadership teams
Benefits
Base Salary:
USD $90,000 – $135,000 per year (based on experience and location)
Bonus:
Eligible for an annual performance bonus
Benefits:
Competitive benefits package
Time Off:
Paid time off and company holidays
Keller is a recruitment agency that provides services to clients ranging from startups and non profits to multinational corporations. Keller emphasizes ethical search processes, attentive candidate care, and leadership placements that support long-term client outcomes.
To learn more about the firm and about our candidate services - please visit
Executive Recruiters United States: Leading Executive Search and Headhunting Firm in the USA
Equal Employment Opportunity and Non-Discrimination Policy
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Location: Hamburg, Germany
Role Overview
Our client is a growing European cruise operator known for its no-fly cruises departing from UK and European homeports. Building on this foundation, they are launching a new German-speaking brand — and are seeking a Commercial Director to establish and lead it.
This is a rare opportunity to build a cruise business from the ground up. The successful candidate will be responsible for developing the German market, establishing the local organisation, building strong distribution partnerships and leading the successful launch and long-term growth of the business.
Key Responsibilities
Reporting to the UK Executive Team, the Commercial Director will act as the senior representative and public face of our client in Germany. Working closely with specialist teams across Finance, Marketing, Revenue Management, Operations, Customer Service and Legal, the role is primarily focused on commercial leadership, business development and market growth rather than technical functional expertise.
The successful candidate will be an entrepreneurial leader who enjoys building businesses, developing relationships and creating high-performing teams. They will combine strategic thinking with a practical, hands-on approach and be comfortable operating within a fast-moving international organisation.
Strategic Leadership
Develop and execute the German market-entry strategy in alignment with the Group’s objectives.
Prepare and maintain the German business plan, including commercial, operational and financial priorities.
Lead the establishment and development of the german branch from start-up through launch and into commercial maturity.
Identify growth opportunities, strategic partnerships and relevant customer segments.
Provide market intelligence and strategic insight to the UK Executive Team.
Represent or client at industry events, trade shows, conferences and media engagements.
Establish the company as a credible and respected participant in the German cruise market.
Act as the principal link between the German business and the UK Executive Team.
Launch Programme Leadership
Lead the German market launch programme and coordinate the local delivery of all relevant workstreams.
Develop and maintain an integrated launch plan with clear milestones, dependencies and accountabilities.
Coordinate activity across commercial, marketing, finance, legal, technology, customer service and operational teams.
Ensure that the business is ready to accept bookings, support customers and operate successfully within the agreed timetable.
Identify launch risks and ensure appropriate mitigation and escalation.
Support the planning and delivery of the formal market launch, including ITB Berlin and other key trade events.
Ensure that the German organisation, customer proposition and distribution network are in place prior to ITB Berlin in March 2027.
Commercial and Sales Leadership
Lead the development and performance of all German sales channels, including the travel trade, direct sales and online distribution (in conjunction with the UK digital team).
Deliver annual revenue, passenger volume, occupancy and yield targets.
Build long-term relationships with German travel agency groups, co-operatives, cruise specialists, tour operators and online partners.
Develop the trade sales strategy, commission framework and partner-support model.
Lead negotiations with key commercial and distribution partners.
Work closely with UK Digital team to develop the direct sales proposition, including the website, contact centre, CRM and digital acquisition channels.
Provide market input into itinerary planning, product design, launch timing and pricing strategy.
Work closely with UK revenue management teams to optimise pricing, inventory and promotional activity.
Monitor market performance, competitor activity, customer trends and distribution developments.
Identify and manage relevant charter, group and partnership opportunities.
Ensure that commercial activity supports both short-term launch objectives and long-term brand value.
Business Operations
Establish and oversee the day-to-day operation of the German office.
Ensure effective processes, governance and communication between the German business and UK Head Office.
Coordinate local business readiness across all customer-facing and support functions.
Maintain high standards of pre-cruise and post-cruise customer service.
Ensure the German customer journey is appropriately localised, including language, documentation, payment processes and communications.
Manage local suppliers, professional advisers and service providers appointed by the group.
Work with the Group’s operational teams to support homeport readiness, embarkation arrangements and local port relationships.
Provide appropriate sailing-day and in-season support to the ship and onboard management team.
Ensure that local operational issues are resolved quickly and effectively.
Financial Leadership
Deliver the agreed commercial and financial objectives for the German business.
Develop annual budgets and forecasts in partnership with the UK Finance team.
Monitor business performance against agreed revenue, profitability and budget targets.
Support the implementation of local banking and payment arrangements where required.
Provide regular commercial and operational reporting to the UK Executive Team.
Ensure the German business operates within agreed financial governance and delegated authority.
Regulatory and Compliance
Ensure the German business operates in accordance with applicable travel, consumer and employment legislation.
Work closely with specialist legal, tax and compliance advisers appointed by the Group.
Support the implementation of DRSF and other regulatory requirements within the German operation.
Ensure local customer processes and communications reflect agreed legal and regulatory standards.
Escalate significant legal, regulatory or reputational issues to the UK Executive Team as appropriate.
People Leadership
Recruit, lead and develop a high-performing German team.
Working closely with the UK Executive team, determine the appropriate local organisational structure and recruitment priorities.
Establish clear objectives, responsibilities and standards of accountability.
Create a collaborative, entrepreneurial culture aligned with our client's values.
Ensure effective cooperation between German employees and central Group functions.
Develop local capability while making appropriate use of shared services and Group expertise.
Drive employee engagement, development and retention.
Act as a visible and credible leader for the German organisation.
Brand and Marketing Leadership
Act as guardian of our client's brand in Germany.
Lead the development of a distinctive German market positioning and customer proposition.
Ensure that the brand is credible, relevant and differentiated within the German cruise market.
Oversee the local marketing strategy in partnership with central marketing teams.
Support the development of brand identity, campaigns, customer communications and launch activity.
Ensure consistency across trade, consumer, digital, PR and onboard communications.
Build relationships with German travel media, consumer media and industry influencers.
Drive brand awareness, customer acquisition and repeat business.
Ensure that the German guest proposition is reflected consistently across the booking journey and onboard experience.
Stakeholder Management
Build trusted relationships with the UK Executive Team and Group functional leaders.
Establish strong relationships with key travel-trade partners and industry organisations.
Represent the business with homeports, port authorities, tourism organisations and local stakeholders.
Develop appropriate relationships with CLIA Germany and other relevant industry bodies.
Assist the UK team where required with local relationships such as DRSF, legal advisers, tax advisers, banking partners and professional-service firms.
Act as a senior spokesperson for our client with customers, partners and the media.
Protect and enhance the reputation of our client.
Requirements
Significant senior leadership experience within the cruise, tour operating, travel distribution, tourism or premium hospitality sectors.
Cruise industry experience is highly desirable.
Strong commercial leadership with a demonstrable record of growing revenue, developing partnerships and delivering profitable growth.
Experience launching or developing a new business, brand, market or product would be advantageous.
Strong understanding of the German travel market and distribution landscape.
Experience building and leading high-performing, multi-functional teams.
Commercial responsibility for a business or business unit, including budgets and financial performance.
Excellent negotiation, influencing and stakeholder management skills.
Experience working with executive leadership teams within an international business.
Fluent German and English, both written and spoken.
Strong strategic thinking, commercial judgement and decision-making ability.
Personal Attributes
Entrepreneurial and commercially driven.
Passionate about building a successful business.
Strong leadership presence with the ability to inspire confidence.
Comfortable operating in a start-up environment.
Highly collaborative and relationship focused.
Decisive, pragmatic and resilient.
Hands-on and willing to get involved in the detail when required.
Excellent communicator with strong influencing skills.
Customer focused with a passion for delivering exceptional experiences.
High levels of integrity, professionalism and personal accountability.
Key Performance Measures
Performance measures will evolve as the business moves from establishment through launch and into operation. They are expected to include:
Delivery of agreed market-entry and launch milestones.
Successful establishment of the German business and local team.
Readiness of the booking, distribution and customer-service operation.
Revenue, passenger volume, occupancy and yield performance.
Development of national travel-trade distribution.
Achievement of budget and profitability targets.
Brand awareness and customer-acquisition performance.
Customer satisfaction, service quality and repeat-booking measures.
Employee engagement, capability and retention.
Quality of stakeholder, industry and partner relationships.
Successful delivery of the maiden season and subsequent growth plan.
This is a highly visible leadership position offering genuine autonomy, broad responsibility and the opportunity to establish a distinctive new entrant in the German cruise market.
Location: San Francisco Bay Area, USA
Workplace: Hybrid
Why work at Higgsfield AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $500M in annual revenue run rate, 25M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
About the role:
Higgsfield AI is seeking a Head of Demand Generation to build and scale our global demand generation engine as we continue our rapid growth. This is a senior, hands-on leadership role responsible for driving pipeline creation across enterprise and self-serve motions — owning strategy and execution across digital channels, paid media, ABM, events, and partnerships, while overseeing our lifecycle marketing function to ensure a seamless journey from first touch through renewal and expansion.
You'll work closely with the head of B2B Marketing, Sales, Growth, Product, and Revenue Operations in a fast-paced environment where experimentation, speed, and measurable business impact matter. You'll need to be equal parts strategist and operator: someone who sets the vision and is just as comfortable rolling up their sleeves to execute it.
What you'll do:
Own Pipeline Generation
- Develop and execute the demand generation strategy to drive qualified pipeline across enterprise and PLG motions.
- Build integrated campaigns spanning paid media, content, email, webinars, events, partnerships, and outbound support.
- Create scalable account-based marketing (ABM) programs targeting enterprise customers and strategic accounts.
- Optimize lead generation, conversion, and pipeline velocity across the entire funnel.
Scale Marketing Programs
- Launch and iterate campaigns quickly using data-driven experimentation.
- Partner with Product Marketing to translate product launches, customer stories, and industry trends into high-performing campaigns.
- Collaborate with Growth Marketing to ensure cohesive messaging and customer journeys across self-serve and enterprise audiences.
- Support field marketing initiatives, executive events, and industry conferences.
Measure & Optimize
- Define KPIs and build reporting around pipeline generation, attribution, CAC, conversion rates, and ROI.
- Partner with Revenue Operations to improve lead routing, scoring, attribution, and campaign measurement.
- Continuously test messaging, audiences, creative, and channels to maximize performance.
- Identify opportunities to automate and scale marketing operations.
Cross-Functional Leadership
- Work closely with Sales leadership to align campaigns with pipeline priorities and revenue goals.
- Partner with Customer Success to drive expansion and customer marketing initiatives.
- Help establish scalable demand generation processes as the company continues to grow globally.
Requirements:
- 6-8 years of experience in B2B demand generation, growth marketing, or integrated marketing at a high-growth SaaS or AI company.
- Proven track record of building programs that generate measurable pipeline and revenue.
- Strong understanding of enterprise marketing motions, ABM, and full-funnel demand generation.
- Experience managing paid acquisition channels, lifecycle marketing, webinars, events, and integrated campaigns.
- Strong analytical mindset with experience measuring attribution, funnel performance, and campaign ROI.
- Comfortable partnering closely with Sales, Product Marketing, RevOps, and executive leadership.
- Hands-on operator who enjoys building from scratch while thinking strategically.
- Experience with modern marketing and CRM platforms (e.g., HubSpot, Salesforce, Marketo, 6sense, Clay, Google Ads, LinkedIn Campaign Manager, etc.) is a plus.
- Excellent written and verbal communication skills.
Compensation & Benefits:
- We offer a competitive and thoughtfully structured compensation package designed to align with impact, experience, and long-term growth.
- Base Salary: The anticipated salary range for this role is $220,000 - $320,000, depending on experience, skills, scope, and location.
- Equity: In addition to cash compensation, employees are eligible to participate in the company’s stock option program and share in Higgsfield AI’s long-term growth.
- Benefits: We offer a comprehensive benefits package designed to support employees professionally and personally, including medical, dental, and vision insurance, a competitive 401(k) retirement plan with company matching, and additional benefits and perks.
- The opportunity to work on ambitious AI products alongside a highly experienced, fast-moving, and international team.
- Significant ownership, direct impact, and opportunities for professional growth as the company scales.
This is a fully remote role based in the United States, with occasional business travel to our San Francisco office required for team meetings, planning sessions, company events, and other in-person collaboration. Team members are expected to be available during agreed working hours and maintain sufficient overlap with the relevant team’s time zone. While we work remotely, we value active communication, responsiveness, and close collaboration across teams.
Higgsfield AI is an equal opportunity employer. We are committed to building a diverse and inclusive team and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic.
УдалённоUnited States of America
ГибридseniorLondon, United Kingdom; New York, United States
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УдалённоseniorSingapore; Korea; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
ГибридShenzhen, China
ГибридBeijing, China
УдалённоRemote UK
East Coast - USA
Berlin, Germany
Hong Kong, Hong Kong SAR; Singapore, Singapore
ГибридseniorAthens
УдалённоГеография найма не уточнена
Lafayette, United States
headHamburg, Germany
ГибридSan Francisco Bay Area, USA; Team members are expected to be available during agreed working hours and maintain sufficient overlap with the relevant team’s time zone