Location: ES - Barcelona, Spain
We are looking for an
Accounting Manager
to join our expanding Accounting team based in our Barcelona hub.
At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily.
This role will support the day-to-day operations of the Accounting function while contributing to continuous improvement across all departmental processes.
What You’ll Do
Perform month end close activities such as Accruals, Prepayments, PL analysis and approval of journal entries
Record general ledger entries in compliance with local and group accounting policies
Assist with the general ledger reconciliations and approvals, ensuring accuracy and timely reporting
Reconcile intercompany transactions
Provide support during external and internal audits
Partner with cross-functional teams to support business units with financial and accounting insights
Contribute to continuous process improvements, automation initiatives and help with ad-hoc projects
What We’re Looking For
8+ years of experience in general accounting
Prior experience in international environments, preferably across multiple entities
Strong English communication skills, both written and verbal
Advanced proficiency in Microsoft Excel and other MS Office tools
Experience working with large ERP systems
Highly analytical, detail-oriented, and capable of managing multiple priorities
A team-oriented mindset with a focus on shared goals
Nice to Have
Background in a fast-paced, tech-driven environment
Oracle Fusion ERP experience
Familiarity with AI tools such as Claude and OpenAI
Experience working in a shared service center or centralized accounting function
Please ensure that the résumé/CV you attach is written in English.
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit:
https://www.scopely.com/
.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official
website
and verify that all Talent Partner communications come from an email address ending in @
scopely.com
.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here:
California Privacy Notice
and
EEA/UK Privacy Notice
.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Location: Cyprus
Workplace: fully
About the Client
Our client is a digital banking platform serving businesses and individual users internationally. It offers multi-currency accounts, payment services and card products through web and mobile applications.
Role Overview
Take ownership of a card issuing product line with a direct impact on customers and daily operations. You will keep existing programmes running reliably while developing the roadmap, delivering product changes and working with international card schemes and processors.
Key Responsibilities
Own the card issuing product line end to end, maintaining reliable operations and driving further development.
Define and manage the roadmap and backlog, prioritising business value, scheme requirements and operational impact.
Work with Mastercard, Visa and card processors on integrations, certifications, scheme projects and change requests.
Turn business, operational and scheme needs into clear product and technical specifications for IT teams.
Coordinate IT teams from planning and requirements through testing, release and post-release checks.
Oversee issuance, activation, authorisation, clearing, settlement and disputes, resolving issues that affect card products.
Work with compliance and operations to meet Visa and Mastercard scheme rules and mandatory releases.
Requirements
Proven experience as a Product Owner or Product Manager responsible for card issuing products.
Hands-on experience with Mastercard and/or Visa and card processors on integrations, scheme projects or change requests.
Working knowledge of the card lifecycle, authorisation, clearing, settlement and chargebacks.
Practical understanding of APIs, processor integrations and transaction data flows, sufficient to work directly with engineering teams.
Experience coordinating IT development teams and managing changes through backlogs, requirements and releases.
Knowledge of Card Scheme Compliance, including Visa and Mastercard rules and scheme releases, is a plus.
Languages: English , Russian .
Experience in fintech
Key Soft Skills
Independence, ownership and accountability.
A structured, analytical approach to processes.
Clear communication with technical and business stakeholders.
Prioritisation and attention to detail.
What We Offer
Competitive salary aligned with experience
Collaborative and transparent team culture
High-impact role in a scaling fintech company
Recognition of personal milestones and achievements
Social benefits
Location: Estonia
Workplace: fully
About the Client
Our client is a digital banking platform serving businesses and individual users. It offers payment accounts, cards and digital tools for managing money internationally.
Role Overview
Take ownership of a developing card scheme compliance function with a direct impact on card operations. You will turn changing scheme rules into practical requirements, coordinate implementation across skilled teams and help deliver changes on time.
Key Responsibilities
Monitor Visa and Mastercard rules, mandates and bulletins. Assess their impact on card issuing and acquiring beyond traditional AML compliance.
Review technical and business processes to identify gaps against current scheme requirements.
Manage scheme-driven changes from impact assessment to go-live within required deadlines, including changes to transaction message fields.
Translate scheme requirements into clear technical tasks for IT, Reconciliation and other teams.
Serve as the main contact for payment schemes and card processors on requirements, clarifications and implementation.
Embed scheme requirements in internal processes and keep documentation current.
Track changes across teams and report progress and risks to management.
Requirements
Proven technical business analysis experience in card payments, or comparable experience working with card schemes.
Hands-on experience tracking and implementing Visa and Mastercard rules and mandates.
Practical technical and business knowledge of card issuing and acquiring.
Experience working directly with payment schemes, card processors and internal IT teams to deliver changes.
Experience writing technical requirements and task specifications for IT and Reconciliation teams.
Working knowledge of card transaction data and message fields, such as ISO 8583.
Compliance experience is a plus.
Languages: English , Russian .
Key Soft Skills
Independence and ownership when navigating unfamiliar processes.
A structured approach and attention to detail.
Clear communication and stakeholder management across technical and business teams.
Strong coordination, prioritisation and follow-up.
The ability to balance scheme requirements with business objectives.
What We Offer
Competitive salary aligned with experience
Collaborative and transparent team culture
High-impact role in a scaling fintech company
Recognition of personal milestones and achievements
Social benefits
Location: Poland
Workplace: fully
About the Client
Our client is a digital banking platform serving businesses and individual users. It offers payment accounts, cards and digital tools for managing money internationally.
Role Overview
Take ownership of a developing card scheme compliance function with a direct impact on card operations. You will turn changing scheme rules into practical requirements, coordinate implementation across skilled teams and help deliver changes on time.
Key Responsibilities
Monitor Visa and Mastercard rules, mandates and bulletins. Assess their impact on card issuing and acquiring beyond traditional AML compliance.
Review technical and business processes to identify gaps against current scheme requirements.
Manage scheme-driven changes from impact assessment to go-live within required deadlines, including changes to transaction message fields.
Translate scheme requirements into clear technical tasks for IT, Reconciliation and other teams.
Serve as the main contact for payment schemes and card processors on requirements, clarifications and implementation.
Embed scheme requirements in internal processes and keep documentation current.
Track changes across teams and report progress and risks to management.
Requirements
Proven technical business analysis experience in card payments, or comparable experience working with card schemes.
Hands-on experience tracking and implementing Visa and Mastercard rules and mandates.
Practical technical and business knowledge of card issuing and acquiring.
Experience working directly with payment schemes, card processors and internal IT teams to deliver changes.
Experience writing technical requirements and task specifications for IT and Reconciliation teams.
Working knowledge of card transaction data and message fields, such as ISO 8583.
Compliance experience is a plus.
Languages: English , Russian .
Key Soft Skills
Independence and ownership when navigating unfamiliar processes.
A structured approach and attention to detail.
Clear communication and stakeholder management across technical and business teams.
Strong coordination, prioritisation and follow-up.
The ability to balance scheme requirements with business objectives.
What We Offer
Competitive salary aligned with experience
Collaborative and transparent team culture
High-impact role in a scaling fintech company
Recognition of personal milestones and achievements
Social benefits
Location: Lithuania
Workplace: fully
About the Client
Our client is a digital banking platform serving businesses and individual users. It offers payment accounts, cards and digital tools for managing money internationally.
Role Overview
Take ownership of a developing card scheme compliance function with a direct impact on card operations. You will turn changing scheme rules into practical requirements, coordinate implementation across skilled teams and help deliver changes on time.
Key Responsibilities
Monitor Visa and Mastercard rules, mandates and bulletins. Assess their impact on card issuing and acquiring beyond traditional AML compliance.
Review technical and business processes to identify gaps against current scheme requirements.
Manage scheme-driven changes from impact assessment to go-live within required deadlines, including changes to transaction message fields.
Translate scheme requirements into clear technical tasks for IT, Reconciliation and other teams.
Serve as the main contact for payment schemes and card processors on requirements, clarifications and implementation.
Embed scheme requirements in internal processes and keep documentation current.
Track changes across teams and report progress and risks to management.
Requirements
Proven technical business analysis experience in card payments, or comparable experience working with card schemes.
Hands-on experience tracking and implementing Visa and Mastercard rules and mandates.
Practical technical and business knowledge of card issuing and acquiring.
Experience working directly with payment schemes, card processors and internal IT teams to deliver changes.
Experience writing technical requirements and task specifications for IT and Reconciliation teams.
Working knowledge of card transaction data and message fields, such as ISO 8583.
Compliance experience is a plus.
Languages: English , Russian .
Key Soft Skills
Independence and ownership when navigating unfamiliar processes.
A structured approach and attention to detail.
Clear communication and stakeholder management across technical and business teams.
Strong coordination, prioritisation and follow-up.
The ability to balance scheme requirements with business objectives.
What We Offer
Competitive salary aligned with experience
Collaborative and transparent team culture
High-impact role in a scaling fintech company
Recognition of personal milestones and achievements
Social benefits
Location: Cyprus
Workplace: fully
About the Client
Our client is a digital banking platform serving businesses and individual users. It offers payment accounts, cards and digital tools for managing money internationally.
Role Overview
Take ownership of a developing card scheme compliance function with a direct impact on card operations. You will turn changing scheme rules into practical requirements, coordinate implementation across skilled teams and help deliver changes on time.
Key Responsibilities
Monitor Visa and Mastercard rules, mandates and bulletins. Assess their impact on card issuing and acquiring beyond traditional AML compliance.
Review technical and business processes to identify gaps against current scheme requirements.
Manage scheme-driven changes from impact assessment to go-live within required deadlines, including changes to transaction message fields.
Translate scheme requirements into clear technical tasks for IT, Reconciliation and other teams.
Serve as the main contact for payment schemes and card processors on requirements, clarifications and implementation.
Embed scheme requirements in internal processes and keep documentation current.
Track changes across teams and report progress and risks to management.
Requirements
Proven technical business analysis experience in card payments, or comparable experience working with card schemes.
Hands-on experience tracking and implementing Visa and Mastercard rules and mandates.
Practical technical and business knowledge of card issuing and acquiring.
Experience working directly with payment schemes, card processors and internal IT teams to deliver changes.
Experience writing technical requirements and task specifications for IT and Reconciliation teams.
Working knowledge of card transaction data and message fields, such as ISO 8583.
Compliance experience is a plus.
Languages: English , Russian .
Key Soft Skills
Independence and ownership when navigating unfamiliar processes.
A structured approach and attention to detail.
Clear communication and stakeholder management across technical and business teams.
Strong coordination, prioritisation and follow-up.
The ability to balance scheme requirements with business objectives.
What We Offer
Competitive salary aligned with experience
Collaborative and transparent team culture
High-impact role in a scaling fintech company
Recognition of personal milestones and achievements
Social benefits
Location: Riga, Latvia
Workplace: fully
About the Client
Our client is a digital banking platform serving businesses and individual users. It offers payment accounts, cards and digital tools for managing money internationally.
Role Overview
Take ownership of a developing card scheme compliance function with a direct impact on card operations. You will turn changing scheme rules into practical requirements, coordinate implementation across skilled teams and help deliver changes on time.
Key Responsibilities
Monitor Visa and Mastercard rules, mandates and bulletins. Assess their impact on card issuing and acquiring beyond traditional AML compliance.
Review technical and business processes to identify gaps against current scheme requirements.
Manage scheme-driven changes from impact assessment to go-live within required deadlines, including changes to transaction message fields.
Translate scheme requirements into clear technical tasks for IT, Reconciliation and other teams.
Serve as the main contact for payment schemes and card processors on requirements, clarifications and implementation.
Embed scheme requirements in internal processes and keep documentation current.
Track changes across teams and report progress and risks to management.
Requirements
Proven technical business analysis experience in card payments, or comparable experience working with card schemes.
Hands-on experience tracking and implementing Visa and Mastercard rules and mandates.
Practical technical and business knowledge of card issuing and acquiring.
Experience working directly with payment schemes, card processors and internal IT teams to deliver changes.
Experience writing technical requirements and task specifications for IT and Reconciliation teams.
Working knowledge of card transaction data and message fields, such as ISO 8583.
Compliance experience is a plus.
Languages: English , Russian .
Key Soft Skills
Independence and ownership when navigating unfamiliar processes.
A structured approach and attention to detail.
Clear communication and stakeholder management across technical and business teams.
Strong coordination, prioritisation and follow-up.
The ability to balance scheme requirements with business objectives.
What We Offer
Competitive salary aligned with experience
Collaborative and transparent team culture
High-impact role in a scaling fintech company
Recognition of personal milestones and achievements
Social benefits
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title
REAL ESTATE TRANSACTION COORDINATOR VIRTUAL ASSISTANT
Overview
20four7VA is building a dedicated talent pool of experienced
Real Estate Transaction Coordinator Virtual Assistants
to support U.S.-based real estate agents, teams, brokerages, and other real estate businesses.
We are specifically looking for candidates who already understand the transaction coordination process and have hands-on experience helping manage real estate transactions from contract to close.
Depending on the client engagement, Transaction Coordinator VAs may support residential or commercial transactions, maintain transaction timelines, monitor contingencies and deadlines, coordinate documentation and signatures, communicate with parties throughout the transaction, maintain brokerage files, and provide related listing and administrative support.
This is an
ongoing talent pool opportunity rather than one specific client opening
. Qualified candidates will be evaluated and added to 20four7VA's pool of Transaction Coordinator talent so they can be considered for current and future client opportunities based on their experience, software knowledge, availability, location, and communication skills.
Scope of Services
Transaction Coordination — Contract to Close
Support real estate transactions from executed contract through closing
Maintain transaction timelines, contingency dates, and critical deadlines
Track outstanding requirements and ensure transaction milestones remain on schedule
Coordinate routine communication with agents, clients, lenders, title/escrow companies, inspectors, and other transaction parties
Follow up on missing documents, signatures, approvals, and outstanding action items
Keep agents and other appropriate parties informed of transaction status and upcoming deadlines
Escalate contractual questions, negotiations, and matters requiring a licensed real estate professional
Contracts, Documents & Compliance
Prepare transaction documents using agent-provided terms, brokerage-approved templates, and established procedures
Send documents for electronic signature and monitor completion
Review files for missing signatures, initials, dates, fields, and required documentation
Maintain organized and complete transaction files
Follow brokerage transaction checklists and compliance procedures
Flag missing, inconsistent, or incomplete documentation for agent or broker review
Listing & MLS Support
Assist with listing intake and organization of required property information
Enter and update approved listing information in the MLS when permitted by the client and applicable procedures
Maintain accurate property and transaction records
Assist with listing documentation and status updates
Support other transaction-related listing coordination responsibilities as needed
Transaction Communication & Administrative Support
Maintain consistent communication and follow-up throughout the transaction
Manage transaction-related email, scheduling, and reminders
Update transaction management systems, CRMs, and task-management platforms
Provide transaction status updates and reports
Maintain organized checklists and workflows across multiple active files
Help improve transaction processes, checklists, and handoff procedures when appropriate
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
IDEAL CANDIDATE PROFILE
Has
direct, hands-on real estate transaction coordination experience
Understands the U.S. contract-to-close process and common transaction milestones
Extremely detail-oriented and capable of catching missing information before it becomes a problem
Strong at managing deadlines, contingencies, documentation, and multiple active transactions
Comfortable working in a team environment
Clear and professional communicator with agents, clients, vendors, and transaction partners
Proactive with follow-up rather than waiting for deadlines to become urgent
Comfortable working from established brokerage procedures and checklists
Knows when an issue can be handled administratively and when it must be escalated to a licensed agent or broker
Comfortable learning different state-specific forms, brokerage processes, and client software
Interested in long-term virtual opportunities supporting U.S. real estate businesses
QUALIFICATIONS
Prior hands-on real estate transaction coordination experience required
Experience supporting U.S.-based real estate transactions strongly preferred
Working knowledge of real estate contracts, disclosures, contingencies, transaction timelines, and closing processes required
Strong document review and transaction file-management skills required
Excellent written and spoken English required
Strong organization, attention to detail, and deadline-management skills required
Experience managing multiple transactions simultaneously strongly preferred
Experience communicating with agents, lenders, title/escrow companies, clients, and other transaction parties strongly preferred
MLS experience preferred
Residential real estate transaction experience strongly preferred
Commercial real estate transaction experience is a plus
Spanish-English bilingual ability is a plus
Ability to quickly learn state-specific forms and brokerage procedures required
APPLICATION SOFTWARE KNOWLEDGEABLE / PREFERRED
Experience with one or more of the following is highly valuable:
Transaction Management:
SkySlope, Dotloop, BoldTrail, Brokermint, or comparable platforms
Electronic Signature:
DocuSign, Dotloop, Authentisign, or comparable tools
Forms:
ZipForms or state-specific real estate forms platforms
MLS:
Experience with one or more U.S. MLS platforms
Real Estate CRM:
Follow Up Boss, Lofty, kvCORE, or comparable systems
Productivity:
Microsoft Office / Google Workspace
Project / Task Management:
ClickUp, Trello, Asana, or comparable tools
WORK SCHEDULE
Part-time and full-time client opportunities may be available
Most engagements require availability during U.S. business hours
Exact working hours and time zone requirements will depend on the client
Candidates should clearly indicate their weekly availability and preferred U.S. working hours during the application process
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE:
Real Estate VA
REQUESTED EXPERIENCE TIER LEVEL:
Junior to Advanced Level
HOURS/WEEK:
Part-Time and Full-Time Opportunities Available
SHIFT TIME ZONE:
U.S. Time Zones
SHIFT HOURS:
U.S. Business Hours – Exact Schedule Based on Client Engagement
SHIFT DAYS:
Primarily Monday–Friday
NUMBER OF VAs:
Multiple – Ongoing Talent Pool
GENDER PREFERENCE:
None
LANGUAGES SPOKEN/PREFERENCE:
English Required; Spanish-English Bilingual Candidates Strongly Encouraged
ACCENT PREFERENCE:
Level A–B (Native or Near-Native English Accent Required)
REGION PREFERENCE:
Philippines / Latin America
CLIENT INDUSTRY:
U.S. Real Estate
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: New York, NY (HQ); Remote (US); Denver, CO; Miami, FL
Workplace: Remote
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp builds software that moves real money, from bill payments and corporate cards to reimbursements, accounting integrations, and travel. Our customers rely on us to keep their operations running: invoices get paid, books get closed, and finance leaders can trust the data behind every decision.
In this role, you will be the person who spots where customers are getting stuck and drives issues to a clear resolution. You will learn a complex product deeply enough to troubleshoot across payments, bank linking, accounting syncs, and card programs, then partner with teams across Engineering, Risk, Product, and Partnerships to get problems solved. This is not script-based support. You will triage, investigate, and make high-signal judgment calls throughout the day.
You will thrive in this role if you are a systems thinker and deeply customer obsessed. Support is the baseline. How you think about improving processes, tools, and outcomes is what sets you apart.
WHAT YOU’LL DO
- Be the voice of Ramp's Customer Support. You'll spend your day engaging with customers, primarily via live calls, email, and chat.
- Diagnose across a broad product surface. Ramp isn't one product — it's payments, cards, travel, accounting integrations, and more. You'll need to understand how they connect and where they break.
- Operate with an ownership mindset, managing escalations end-to-end. You take full accountability for every ticket you handle. When an issue crosses team boundaries — risk, engineering, product, partnerships — you route it correctly, follow up, and make sure the customer isn't left waiting. You'll work across Zendesk, internal tooling, and Slack-based escalation workflows.
- Build and shape AI tools, not just use them. Ramp is building AI into CX operations. You'll use AI-powered research tools and proprietary tools like Glass daily, provide direct feedback on what's working, and play an active role in how these tools evolve. You're not just a user — you're a builder. We are all builders at Ramp.
- Ship improvements, not just flag them. When you notice a process gap, a missing SOP, or a knowledge base article that's sending associates down the wrong path, you don't just raise it — you have the autonomy to roll up your sleeves and fix it. Leverage AI to solve problems, build automations, and improve the systems around you. The best people in this role make the whole team better.
- Communicate with precision and empathy. Our customers are financially sophisticated. You need to explain what's happening, what you're doing about it, and what they should expect — clearly and without filler.
WHAT YOU NEED
- You're a systems thinker: you don't just solve the ticket in front of you, you ask why the problem exists and how to prevent it from happening again.
- You actively use AI tools — Claude, Notion AI, research and workflow tools — and can demonstrate how you've applied them to get real work done. This is a hard requirement.
- You're fast-moving while holding yourself to a high bar for execution: you balance speed, accuracy, and thoroughness in every interaction.
- You can hold a technical conversation about how systems connect (APIs, bank integrations, accounting software) even if you're not writing code.
- You manage competing priorities without dropping things. When you have 15 open issues across 4 internal teams, nothing falls through.
- You write clearly and concisely. You can explain a payment reconciliation issue to a CFO without jargon.
- You're comfortable on the phone. Many interactions start there.
- You have a demonstrated track record of exceeding key performance standards, including CSAT, QA, and speed-of-service metrics.
NICE TO HAVES
- Experience building workflows or automations using AI tools, not just prompting
- Familiarity with accounting workflows (AP/AR, GL, reconciliation) or ERP integrations (NetSuite, QuickBooks, Sage)
- Background in payments infrastructure (ACH, wire transfers, card networks)
- Track record of working somewhere that shipped product fast and expected CX to keep up
WHY BE A CX ASSOCIATE AT RAMP
- Cross-functional exposure from day one. You work directly with Product, Engineering, and GTM teams — not siloed into a support queue.
- AI tools and unlimited access. Unlimited tokens, proprietary AI tools like Glass, and a culture that expects you to use them to move faster and build smarter.
- Career growth that you own. Grow within CX, explore other functions internally, or carve out a path that doesn't exist yet. If you're invested, we're invested.
- Culture that's different from a call center. Team events, in-person offsites, and a genuine commitment to building a team people want to be part of.
READ MORE ABOUT HOW RAMP THINKS ABOUT AI AND CX:
- How Ramp Became an AI-First Company — Geoff Charles, CPO https://x.com/geoffintech/status/2042002590758572377?s=20
- Inside Glass: How Ramp Built a Proprietary AI Platform for CX — Seb Goddijn, AI Product Manager https://x.com/sebgoddijn/status/2042285915435937816?s=20
- AI-Powered Customer Experience at Ramp — Ben Levick, Head of CX / Ramp AI https://ramp.com/leading-indicators/how-to-build-your-team-to-capitalize-on-ai
WHAT TO KNOW BEFORE YOU APPLY
- Schedule & Shift Bidding - Please Read Carefully: CX Associates work a set 40-hour/week schedule assigned through a schedule-bid process. Working hours span 7:00 AM–11:00 PM local time (EST/ CST/ PST), and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat). Associates also cover 2–3 company holidays per year on a rotating basis. Ramp's customers operate on financial deadlines that don't pause.
- The product changes frequently. If you need a stable, predictable environment, this isn't it. If you like learning new things every week, it is.
- This role is a launchpad for your career at one of the fastest-growing companies in fintech.
For candidates located in NYC or SF, the pay range for this role is $60,000-$70,000. For candidates located in all other locations, the pay range for this role is $60,000-$65,000.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: New York, NY (HQ); San Francisco, CA; Remote (US); Denver, CO; Miami, FL
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp builds software that moves real money, from bill payments and corporate cards to reimbursements, accounting integrations, and travel. Our customers rely on us to keep their operations running: invoices get paid, books get closed, and finance leaders can trust the data behind every decision.
In this role, you will be the person who spots where customers are getting stuck and drives issues to a clear resolution. You will learn a complex product deeply enough to troubleshoot across payments, bank linking, accounting syncs, and card programs, then partner with teams across Engineering, Risk, Product, and Partnerships to get problems solved. This is not script-based support. You will triage, investigate, and make high-signal judgment calls throughout the day.
You will thrive in this role if you are a systems thinker and deeply customer obsessed. Support is the baseline. How you think about improving processes, tools, and outcomes is what sets you apart.
WHAT YOU’LL DO
- Be the voice of Ramp's Customer Support. You'll spend your day engaging with customers, primarily via live calls, email, and chat.
- Diagnose across a broad product surface. Ramp isn't one product — it's payments, cards, travel, accounting integrations, and more. You'll need to understand how they connect and where they break.
- Operate with an ownership mindset, managing escalations end-to-end. You take full accountability for every ticket you handle. When an issue crosses team boundaries — risk, engineering, product, partnerships — you route it correctly, follow up, and make sure the customer isn't left waiting. You'll work across Zendesk, internal tooling, and Slack-based escalation workflows.
- Build and shape AI tools, not just use them. Ramp is building AI into CX operations. You'll use AI-powered research tools and proprietary tools like Glass daily, provide direct feedback on what's working, and play an active role in how these tools evolve. You're not just a user — you're a builder. We are all builders at Ramp.
- Ship improvements, not just flag them. When you notice a process gap, a missing SOP, or a knowledge base article that's sending associates down the wrong path, you don't just raise it — you have the autonomy to roll up your sleeves and fix it. Leverage AI to solve problems, build automations, and improve the systems around you. The best people in this role make the whole team better.
- Communicate with precision and empathy. Our customers are financially sophisticated. You need to explain what's happening, what you're doing about it, and what they should expect — clearly and without filler.
WHAT YOU NEED
- You're a systems thinker: you don't just solve the ticket in front of you, you ask why the problem exists and how to prevent it from happening again.
- You actively use AI tools — Claude, Notion AI, research and workflow tools — and can demonstrate how you've applied them to get real work done. This is a hard requirement.
- You're fast-moving while holding yourself to a high bar for execution: you balance speed, accuracy, and thoroughness in every interaction.
- You can hold a technical conversation about how systems connect (APIs, bank integrations, accounting software) even if you're not writing code.
- You manage competing priorities without dropping things. When you have 15 open issues across 4 internal teams, nothing falls through.
- You write clearly and concisely. You can explain a payment reconciliation issue to a CFO without jargon.
- You're comfortable on the phone. Many interactions start there.
- You have a demonstrated track record of exceeding key performance standards, including CSAT, QA, and speed-of-service metrics.
NICE TO HAVES
- Experience building workflows or automations using AI tools, not just prompting
- Familiarity with accounting workflows (AP/AR, GL, reconciliation) or ERP integrations (NetSuite, QuickBooks, Sage)
- Background in payments infrastructure (ACH, wire transfers, card networks)
- Track record of working somewhere that shipped product fast and expected CX to keep up
WHY BE A CX ASSOCIATE AT RAMP
- Cross-functional exposure from day one. You work directly with Product, Engineering, and GTM teams — not siloed into a support queue.
- AI tools and unlimited access. Unlimited tokens, proprietary AI tools like Glass, and a culture that expects you to use them to move faster and build smarter.
- Career growth that you own. Grow within CX, explore other functions internally, or carve out a path that doesn't exist yet. If you're invested, we're invested.
- Culture that's different from a call center. Team events, in-person offsites, and a genuine commitment to building a team people want to be part of.
READ MORE ABOUT HOW RAMP THINKS ABOUT AI AND CX:
- How Ramp Became an AI-First Company — Geoff Charles, CPO https://x.com/geoffintech/status/2042002590758572377?s=20
- Inside Glass: How Ramp Built a Proprietary AI Platform for CX — Seb Goddijn, AI Product Manager https://x.com/sebgoddijn/status/2042285915435937816?s=20
- AI-Powered Customer Experience at Ramp — Ben Levick, Head of CX / Ramp AI https://ramp.com/leading-indicators/how-to-build-your-team-to-capitalize-on-ai
WHAT TO KNOW BEFORE YOU APPLY
- Schedule & Shift Bidding - Please Read Carefully: CX Associates work a set 40-hour/week schedule assigned through a schedule-bid process. Evening working hours span 6:00 PM–2:30 AM EST, and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat). Associates also cover 2–3 company holidays per year on a rotating basis. Ramp's customers operate on financial deadlines that don't pause.
- The product changes frequently. If you need a stable, predictable environment, this isn't it. If you like learning new things every week, it is.
- This role is a launchpad for your career at one of the fastest-growing companies in fintech.
For candidates located in NYC or SF, the pay range for this role is $65,000-$70,000. For candidates located in all other locations, the pay range for this role is $60,000-$65,000.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: New York, NY (HQ); San Francisco, CA; Remote (US)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp builds software that moves real money, from bill payments and corporate cards to reimbursements, accounting integrations, and travel. Our customers rely on us to keep their operations running: invoices get paid, books get closed, and finance leaders can trust the data behind every decision.
In this role, you will be the person who spots where customers are getting stuck and drives issues to a clear resolution. You will learn a complex product deeply enough to troubleshoot across payments, bank linking, accounting syncs, and card programs, then partner with teams across Engineering, Risk, Product, and Partnerships to get problems solved. This is not script-based support. You will triage, investigate, and make high-signal judgment calls throughout the day.
You will thrive in this role if you are a systems thinker and deeply customer obsessed. Support is the baseline. How you think about improving processes, tools, and outcomes is what sets you apart.
WHAT YOU’LL DO
- Be the voice of Ramp's Customer Support. You'll spend your day engaging with customers, primarily via live calls, email, and chat.
- Diagnose across a broad product surface. Ramp isn't one product — it's payments, cards, travel, accounting integrations, and more. You'll need to understand how they connect and where they break.
- Operate with an ownership mindset, managing escalations end-to-end. You take full accountability for every ticket you handle. When an issue crosses team boundaries — risk, engineering, product, partnerships — you route it correctly, follow up, and make sure the customer isn't left waiting. You'll work across Zendesk, internal tooling, and Slack-based escalation workflows.
- Build and shape AI tools, not just use them. Ramp is building AI into CX operations. You'll use AI-powered research tools and proprietary tools like Glass daily, provide direct feedback on what's working, and play an active role in how these tools evolve. You're not just a user — you're a builder. We are all builders at Ramp.
- Ship improvements, not just flag them. When you notice a process gap, a missing SOP, or a knowledge base article that's sending associates down the wrong path, you don't just raise it — you have the autonomy to roll up your sleeves and fix it. Leverage AI to solve problems, build automations, and improve the systems around you. The best people in this role make the whole team better.
- Communicate with precision and empathy. Our customers are financially sophisticated. You need to explain what's happening, what you're doing about it, and what they should expect — clearly and without filler.
WHAT YOU NEED
- You're a systems thinker: you don't just solve the ticket in front of you, you ask why the problem exists and how to prevent it from happening again.
- You actively use AI tools — Claude, Notion AI, research and workflow tools — and can demonstrate how you've applied them to get real work done. This is a hard requirement.
- You're fast-moving while holding yourself to a high bar for execution: you balance speed, accuracy, and thoroughness in every interaction.
- You can hold a technical conversation about how systems connect (APIs, bank integrations, accounting software) even if you're not writing code.
- You manage competing priorities without dropping things. When you have 15 open issues across 4 internal teams, nothing falls through.
- You write clearly and concisely. You can explain a payment reconciliation issue to a CFO without jargon.
- You're comfortable on the phone. Many interactions start there.
- You have a demonstrated track record of exceeding key performance standards, including CSAT, QA, and speed-of-service metrics.
NICE TO HAVES
- Experience building workflows or automations using AI tools, not just prompting
- Familiarity with accounting workflows (AP/AR, GL, reconciliation) or ERP integrations (NetSuite, QuickBooks, Sage)
- Background in payments infrastructure (ACH, wire transfers, card networks)
- Track record of working somewhere that shipped product fast and expected CX to keep up
WHY BE A CX ASSOCIATE AT RAMP
- Cross-functional exposure from day one. You work directly with Product, Engineering, and GTM teams — not siloed into a support queue.
- AI tools and unlimited access. Unlimited tokens, proprietary AI tools like Glass, and a culture that expects you to use them to move faster and build smarter.
- Career growth that you own. Grow within CX, explore other functions internally, or carve out a path that doesn't exist yet. If you're invested, we're invested.
- Culture that's different from a call center. Team events, in-person offsites, and a genuine commitment to building a team people want to be part of.
READ MORE ABOUT HOW RAMP THINKS ABOUT AI AND CX:
- How Ramp Became an AI-First Company — Geoff Charles, CPO https://x.com/geoffintech/status/2042002590758572377?s=20
- Inside Glass: How Ramp Built a Proprietary AI Platform for CX — Seb Goddijn, AI Product Manager https://x.com/sebgoddijn/status/2042285915435937816?s=20
- AI-Powered Customer Experience at Ramp — Ben Levick, Head of CX / Ramp AI https://ramp.com/leading-indicators/how-to-build-your-team-to-capitalize-on-ai
WHAT TO KNOW BEFORE YOU APPLY
- Schedule & Shift Bidding - Please Read Carefully: CX Associates work a set 40-hour/week schedule assigned through a schedule-bid process. Working hours span 7:00 AM–11:00 PM ET, and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat). Associates also cover 2–3 company holidays per year on a rotating basis. Ramp's customers operate on financial deadlines that don't pause.
- The product changes frequently. If you need a stable, predictable environment, this isn't it. If you like learning new things every week, it is.
- This role is a launchpad for your career at one of the fastest-growing companies in fintech.
For candidates located in NYC or SF, the pay range for this role is $65,000-$70,000. For candidates located in all other locations, the pay range for this role is $60,000-$65,000.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Remote - Global
Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow.
That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve.
About the Job
Flex is a growth-stage, NYC-headquartered FinTech company building the payment layer for life’s financial obligations—giving households one place to see, split, and pay their bills around how they live and get paid. By giving people greater choice over how and when they pay, and helping eligible on-time payments build a positive credit history, Flex puts households back in control of their cash flow.
Building on our roots in rent, we’re expanding into a broader consumer bill management platform that helps people manage essential spend and align payments with their finances. Our Consumer engineering team within the New Verticals division is at the forefront of this expansion, building a new business line within Flex. We’re looking for motivated leaders who thrive in ambiguity, turn new ideas into products, and help shape how millions of people manage their financial lives.
About the Role
We are looking for an experienced
Senior Engineering Manager
to own consumer engineering teams within the New Verticals division. These teams partner closely with the product and the business to deliver high quality and delightful user experiences and the systems that power them.
You will own multiple workstreams that tie directly to critical business KPIs. You will work closely with product managers to drive delivery of their workstreams with your team of highly adaptable, AI-enabled engineers who reside in the Consumer organization but range across the entire Flex system as necessary.
You will serve as a key technical partner to Product, business leadership, and cross-functional teams (such as Lifecycle Marketing (LCM), Legal & Compliance, and Risk) to drive outcomes across your workstreams. You will also represent Consumer engineering and New Verticals in Flex-wide architecture and quality initiatives, ensuring we build solutions that scale across Flex as a whole.
Our Engineering Teams
Consumer Engineering: Builds the APIs and backend systems powering Flex’s consumer-facing mobile and web apps. This team focuses on delivering high quality, delightful and trustful customer experiences.
Partner Integrations Engineering: Owns the backend services and integrations that connect Flex to financial partners and payment networks, ensuring secure, reliable payment flows and partner-facing experiences.
Core Platform Engineering: Maintains the backend services and infrastructure supporting all business features, including Payments, Ledger, Identity, and Settlement, providing the foundation for all of Flex’s products.
What You’ll Do
Technical Leadership
Define and execute the consumer architecture supporting New Verticals’ expansion into essential spend.
Partner with engineering leaders across Flex to align technical decisions, reuse shared capabilities, and build systems that scale across business divisions.
Guide design reviews and make high-impact technical decisions, balancing speed of experimentation with long-term maintainability.
Ensure reliability, data integrity, and financial correctness across consumer workflows.
Execution & Delivery
Partner with Product and business leadership to shape initiatives and connect engineering investments to customer value and business outcomes.
Lead large, ambiguous projects from early exploration through launch and scale.
Coordinate cross-team dependencies and resolve blockers regardless of team.
Establish feedback loops that help the team learn from customer behavior, iterate quickly, and scale successful products.
People Leadership
Manage, mentor, and grow a team of engineers.
Establish strong ownership of customer outcomes, engineering quality, and operational excellence.
Hire and develop senior engineers and future technical lead
Elevate testing discipline and design rigor while helping the team navigate the uncertainty of building a new business line.
Operational Ownership
Own the production health and reliability of the team’s consumer services.
Improve observability, scalability, and incident response a
Partner with Risk, Compliance, and platform teams to build safeguards into customer-facing financial workflows.
Ensure new capabilities launch with clear operational ownership, monitoring, and support readiness.
Who You Are
Beyond the qualifications below, you are a generalist, enabler, and problem solver who leads through engineering management. High ownership and drive are your default. When a problem falls between teams or disciplines, you help find a path forward. You pair strong customer empathy with deep technical knowledge. You translate business strategy into execution and contribute meaningfully in design reviews. You develop excellent engineers and build strong teams, but don’t shy away from opening a PR yourself.
8+ years of software engineering experience spanning frontend and backend systems, and 3+ years managing engineers.
Experience building and scaling consumer-facing products and the APIs and backend systems that power them.
Strong product judgment and a track record of partnering with business and product leaders to delivery .
Experience leading ambiguous, cross-functional initiatives from early definition through launch and iteration.
Strong understanding of distributed systems, service architecture, reliability, and data integrity.
Experience owning production services with high standards for uptime, correctness, and operational readiness.
A track record of growing engineers, developing technical l with strong ownership and accountability.
Ability to influence technical direction across teams and balance the needs of a new business line with shared company-wide capabilities.
Preferred
Experience building or operating consumer fintech, payments, banking, or lending products.
Experience launching a new product or business line from early experimentation through adoption and scale.
Familiarity with customer onboarding, bill management, payment workflows, or other consumer financial experiences.
Experience using product analytics and experimentation to i, engagement, or retention.
Experience partnering with Risk and Compliance teams in a regulated environment.
Experience leading teams working in our stack (React Native/Expo, Java Spring Boot, Aurora MySQL, Docker, Kubernetes) or comparable enterprise frameworks and cloud-native ecosystems.
Background scaling high-growth consumer platforms.
Compensation
Flex takes a market-based approach to pay, and compensation may vary depending on your primary work location. Work locations are categorized into one of three tiers based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be commensurate with their experience, qualifications, and Flex’s internal leveling guidelines and benchmarks.
Tier 1 (NYC/Bay Area, Los Angeles, Seattle)
$240,000
—
$300,000 USD
Tier 2 (Austin, Washington D.C. Philadelphia, San Diego, Chicago, Atlanta)
$216,000
—
$270,000 USD
Tier 3 (Salt Lake City, all other USA cities)
$200,000
—
$255,000 USD
Life at Flex
Building a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace.
Offices
Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.
Benefits
View our benefits and more at
getflex.com/careers
.
Location: Riga, Latvia; Remote - Europe; Remote, Worldwide
Workplace: remote
About Welo Life Sciences
Welo Life Sciences, a Welo Global brand, is a specialized language and technology partner serving pharmaceutical, CRO, and medical device organizations operating in regulated global markets. We deliver regulator-ready translation, linguistic validation, and localization solutions that support clinical trials, pharmacovigilance, regulatory affairs, labeling, and global commercialization. Our approach combines subject matter expertise with ISO-certified quality processes and technology-enabled workflows designed to integrate seamlessly into life sciences operations. With extensive experience supporting global product development and post-market requirements, Welo Life Sciences helps organizations accelerate timelines, protect data integrity, and maintain compliance across languages and regions. All solutions are delivered within a secure, audit-ready framework supported by seven ISO certifications. welolifesciences.com
About the Role
We are looking for experienced English into Latvian linguists specializing in Medical Devices and In Vitro Diagnostics (IVD) documentation translation.
Key Responsibilities
Translate medical device and in vitro diagnostics documentation from English (US) into Latvian.
Perform Copy Edit (translation review) of translated content, ensuring accuracy, terminology consistency, and compliance with project-specific quality requirements.
Review and address QA feedback and client feedback on flagged linguistic issues.
Meet agreed deadlines and maintain high-quality standards across assigned tasks.
Work within the client's CAT tool environment (memoQ 12.5 or higher), using the license provided by Welo Global.
Follow project-specific instructions, workflows, and quality standards.
Field of Expertise
Medical Devices: Instructions for Use (IFUs), User Manuals, product documentation, labeling, and other medical device-related materials.
In Vitro Diagnostics (IVD): Diagnostic test documentation, Instructions for Use, product information, labeling, and other IVD-related materials.
Must-Have Criteria
Education and Professional Experience
Applicants must meet at least one of the following criteria:
A degree in Translation, Linguistics, or Language Studies (or an equivalent degree); or
A recognized graduate qualification in another field, plus a minimum of two years of full-time professional translation experience; or
A minimum of five years of full-time professional translation experience.
Relevant Translation Experience
At least two years of professional experience in Life Sciences translation, specifically in Medical Devices and In Vitro Diagnostics (IVD).
Proven experience translating medical documentation in the relevant fields.
Experience limited to patent translation will not be considered sufficient.
Ability to perform both Translation and Copy Edit tasks.
Technical Skills
Mandatory: Experience with memoQ, version 12.5 or higher.
A suitable desktop version of memoQ must be installed. A free version is acceptable; a license will be provided by Welo Global.
Familiarity with Microsoft Word and document editing workflows.
Nice-to-Have
Degree in Medicine, Biology, Biochemistry, Biomedical Sciences, Clinical Research, Translation, Linguistics, Philology, or a related field.
Previous in-house experience within a medical device manufacturer, diagnostics company, or Life Sciences organization.
Experience with ISO standards and quality-controlled translation workflows.
Project Details
Language Pair: English (US) into Latvian.
Service Line: Life Sciences – Medical Devices.
Task Types: Translation and Copy Edit.
Expected Capacity: Ongoing weekly availability.
Translation is paid per word, while Copy Edit is compensated per hour or per word, depending on the task size. For smaller Copy Edit assignments, payment will be calculated per word, as minimum fees cannot be offered.
Additional QA feedback checks and client feedback reviews may also be assigned as part of the initial project scope, without a separate purchase order.
If you are requested to work on a task outside the initial project scope, or assist with a project in which you were not originally involved, you will receive a separate purchase order (PO).
Before Applying
Please note that an assessment will be part of our onboarding and quality procedure. Candidates will be required to complete the standard Medical Devices assessment. Please only apply if you are willing to complete the assessment.
Please ensure your latest English CV accurately reflects your Life Sciences and Medical Devices translation experience, including:
Total years of professional translation experience.
Years of experience specifically in Medical Devices and In Vitro Diagnostics.
Examples of medical documentation and content types translated.
Your experience with memoQ (please specify the version used).
Your experience performing both Translation and Copy Edit.
Your contact information (email AND phone number).
Beware of recruitment scams. Welo Global and all of its brands never recruit through direct messages on social media or WhatsApp, and never asks candidates to pay money for a job. Official emails come only from @welocalize.com, @welodata.ai, or @hire.lever.co, and all applications go through jobs.lever.co/weloglobal. Be wary of unexpected offers, generic email addresses (such as Gmail or Yahoo), and requests for fees or sensitive information. Report suspicious messages and learn more: Recognizing Scams and Confirming Legitimate Welocalize Communications – Welo Global
We look forward to receiving your application!
Job Reference: #LI-JC1
Location: London; Europe; Berlin; United Kingdom
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
WHY THIS TEAM?
Internal Infrastructure builds the infrastructure and tools used to train, evaluate, and serve Cohere's foundation models. You will work with AI researchers and ML engineers on stability, scalability, and observability. The work accelerates the models behind Cohere's platform, North.
You will own the developer platform researchers use to write, build, and debug training code: dev environments, container images, CI, and training instrumentation. The role includes a compensated 24x7 on-call rotation.
WHAT YOU WILL DO
- Run secure developer environments that stay controlled and accelerate developer velocity as the research org scales.
- Own container image build and CI/CD tooling.
- Instrument training code and build self-service tooling so researchers can see why a run failed and debug it themselves.
- Set infrastructure best practices through AI enablement, documentation, and office hours.
- Troubleshoot production failures and performance problems, and leave the system easier to operate than you found it.
- Build automation, infrastructure-as-code, and observability so the platform stays maintainable.
We hire at more than one level. We set level based on the scope you've owned and how independently you drive work.
YOU MAY BE A GOOD FIT IF YOU HAVE
- Run a developer platform in production: CI, image builds, dev environments, or internal tooling that many engineers depend on.
- Made ML engineers or researchers faster without making the platform fragile.
- Enough Linux and Kubernetes to debug production systems. Experience operating a GPU cluster is a plus.
- Written software in Python or Go. You would rather extend a solid open-source project than rebuild it.
- Worked with researchers, ML engineers, or another team whose goals were not identical to yours.
- Found a bottleneck, proposed a fix, and driven it in a fast-moving environment.
If this does not line up exactly with your experience, we still encourage you to apply.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Rhode Island
Huddle Up is a provider-founded and provider-led company that delivers high-quality, consistent care to school districts nationwide through team-based virtual and onsite IEP therapy and support. We have delivered over 1 million therapy sessions across speech, occupational, mental health, and school psychology, with 94% of our clients reporting high levels of student engagement under our providers' care.
We believe in the importance of supporting the whole child, and supporting the whole provider, with connection and collaboration. We have a variety of tools and resources available to you that allows providers to communicate with fellow Huddle Up professionals and clinical managers. All of our clinical managers have vast experience in delivering school based teletherapy services, and they are available when needed.
At Huddle Up, you’re part of a team that ensures students receive the best care possible.
We are currently hiring for virtual Licensed Clinical Social Workers (LCSW) in Rhode Island, for the 26/27 school year!
What We Offer:
Compensation for direct and indirect time
Up to a $250 monthly incentive (up to $3,000 per year)
Access to Company Sponsored Health insurance, Dental Insurance, Short-Term Disability Insurance, Long-Term Disability Insurance, and Life Insurance
Access to wellness programs including- Peloton, EAP Support, Headspace, and Carrot Fertility
Access to participate in our 401k after 6 months of employment
Accrued sick time- one hour for every 30 hours, Caps at 48 hours
Up front payment for cross licensing
Access to our proprietary platform
Access to online assessments and tools
Access to clinical and technical staff to ensure you are fully supported
We match your schedule with the right opportunity
What You’ll Do:
Grow and invest in your skills, capabilities, and career, by delivering mental health psychotherapy services to school-based children across the nation, leveraging technology that includes proprietary tools to support and enable clinical care, in an environment that is flexible to your needs.
Huddle up with school instructors and experienced clinical mentors to deliver outstanding mental health therapy services to children in need
Complete documentation and participate in IEP and team meetings, serve as a case manager or process coordinator
Develop your skills, career, and expertise within a supportive team-based environment
Provide telehealth services to a diverse population of school aged children
Minimum Requirements:
Able to commit to at least 20 hours per week and up to 40 hours per week
Hold an active, unrestricted, and valid LCSW license in your state of residence, and in Rhode island, in good standing
Holds an active educators certificate with the department of education
Full-time resident of the United States
Fluent in Spanish (reading, writing, and speaking)
School experience
Experience conducting virtual sessions
Experience and comfortability with the use of various types of technology
Follow Huddle Up documentation guidelines for evaluation reports and daily SOAP notes
Participate in IEP and team meetings, serve as a case manager or process coordinator
Prepare progress reports as requested by the school and complete medicaid billing if necessary
Access to a laptop (not chromebook) to conduct sessions virtually
Compensation:
This is a W2 employment opportunity. The exact compensation band is based on where the provider
resides.
Compensation for providers living in CA, HI, and NY is $42-$51 an hour; AK, CO, CT, DC, DE, IL, IN, MA, MD, NJ, NM, OH, PA, RI, TX, VA, and WA is $42-$49 an hour; AR, AZ, FL, GA, IA, KS, KY, MI, MN, MT, NC, NH, NV, OK, OR, SC, UT, WI, and WY is $42-$47 an hour; AL, ID, LA, ME, MO, MS, ND, NE, SD, TN, VT, and WV is $42-$45 an hour. This position also includes the opportunity to earn up to a $250 (up to $3,000 per year) monthly incentive for providers who work 60 hours or more in a pay period (approximately every 2 weeks) and meet other eligibility criteria. Exact hourly rate will ultimately depend on multiple factors, which may include the successful candidate’s skills, geographical location, and other qualifications.
Applications are typically reviewed within 48 business hours after application submission; information about our interview process and application status updates will be sent to you via email, please be sure to check your spam and junk folders to ensure emails do not get lost.
Huddle Up provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Huddle Up is also committed to providing reasonable accommodations for qualified individuals with disabilities, including disabled veterans. Please contact Huddle Up’s Recruiting team if you need a reasonable accommodation or any assistance completing any forms or to otherwise participate in the application process.
Location: Lithuania
Workplace: fully
About the Client
Our client provides digital banking services for businesses and individuals. Its products include multi-currency accounts, payment tools and cards for international use.
Role Overview
Take ownership of a card issuing product with a direct impact on customers and day-to-day operations. You will keep existing programmes running smoothly while developing the roadmap, coordinating changes and working with skilled technical and business teams.
Key Responsibilities
Own the card issuing product end to end, maintaining uninterrupted service and driving its development.
Define and manage the roadmap and backlog, balancing business value, scheme requirements and operational impact.
Work with Mastercard, Visa and card processors on integrations, certifications, scheme projects and change requests.
Turn business, operational and scheme needs into clear product and technical specifications.
Coordinate IT teams from planning and requirements through testing, release and post-release checks.
Oversee card issuance, activation, authorisation, clearing, settlement and disputes, resolving issues that affect the product.
Work with compliance and operations to meet Visa and Mastercard scheme rules and mandatory releases.
Requirements
Proven experience as a Product Owner or Product Manager responsible for card issuing products.
Hands-on experience with Mastercard and/or Visa and card processors on integrations, scheme projects or change requests.
Working knowledge of card lifecycles, authorisation, clearing, settlement and chargebacks.
Practical understanding of APIs, processor integrations and transaction data flows, enabling direct work with engineering teams.
Experience coordinating IT development teams and managing changes through backlogs, requirements and releases.
Knowledge of Card Scheme Compliance, including Visa and Mastercard rules and scheme releases, is a plus.
Languages: English , Russian .
Experience in fintech
Key Soft Skills
Independence, ownership and accountability.
A structured, analytical approach to processes.
Clear communication with technical and business stakeholders.
Prioritisation and attention to detail.
What We Offer
Competitive salary aligned with experience
Collaborative and transparent team culture
High-impact role in a scaling fintech company
Recognition of personal milestones and achievements
Social benefits
Location: Riga, Latvia
Workplace: fully
About the Client
Our client provides digital banking services for businesses and individuals. Its products include multi-currency accounts, payment tools and cards for international use.
Role Overview
Take ownership of a card issuing product with a direct impact on customers and day-to-day operations. You will keep existing programmes running smoothly while developing the roadmap, coordinating changes and working with skilled technical and business teams.
Key Responsibilities
Own the card issuing product end to end, maintaining uninterrupted service and driving its development.
Define and manage the roadmap and backlog, balancing business value, scheme requirements and operational impact.
Work with Mastercard, Visa and card processors on integrations, certifications, scheme projects and change requests.
Turn business, operational and scheme needs into clear product and technical specifications.
Coordinate IT teams from planning and requirements through testing, release and post-release checks.
Oversee card issuance, activation, authorisation, clearing, settlement and disputes, resolving issues that affect the product.
Work with compliance and operations to meet Visa and Mastercard scheme rules and mandatory releases.
Requirements
Proven experience as a Product Owner or Product Manager responsible for card issuing products.
Hands-on experience with Mastercard and/or Visa and card processors on integrations, scheme projects or change requests.
Working knowledge of card lifecycles, authorisation, clearing, settlement and chargebacks.
Practical understanding of APIs, processor integrations and transaction data flows, enabling direct work with engineering teams.
Experience coordinating IT development teams and managing changes through backlogs, requirements and releases.
Knowledge of Card Scheme Compliance, including Visa and Mastercard rules and scheme releases, is a plus.
Languages: English , Russian .
Experience in fintech
Key Soft Skills
Independence, ownership and accountability.
A structured, analytical approach to processes.
Clear communication with technical and business stakeholders.
Prioritisation and attention to detail.
What We Offer
Competitive salary aligned with experience
Collaborative and transparent team culture
High-impact role in a scaling fintech company
Recognition of personal milestones and achievements
Social benefits
Location: Poland
Workplace: fully
About the Client
Our client provides digital banking services for businesses and individuals. Its products include multi-currency accounts, payment tools and cards for international use.
Role Overview
Take ownership of a card issuing product with a direct impact on customers and day-to-day operations. You will keep existing programmes running smoothly while developing the roadmap, coordinating changes and working with skilled technical and business teams.
Key Responsibilities
Own the card issuing product end to end, maintaining uninterrupted service and driving its development.
Define and manage the roadmap and backlog, balancing business value, scheme requirements and operational impact.
Work with Mastercard, Visa and card processors on integrations, certifications, scheme projects and change requests.
Turn business, operational and scheme needs into clear product and technical specifications.
Coordinate IT teams from planning and requirements through testing, release and post-release checks.
Oversee card issuance, activation, authorisation, clearing, settlement and disputes, resolving issues that affect the product.
Work with compliance and operations to meet Visa and Mastercard scheme rules and mandatory releases.
Requirements
Proven experience as a Product Owner or Product Manager responsible for card issuing products.
Hands-on experience with Mastercard and/or Visa and card processors on integrations, scheme projects or change requests.
Working knowledge of card lifecycles, authorisation, clearing, settlement and chargebacks.
Practical understanding of APIs, processor integrations and transaction data flows, enabling direct work with engineering teams.
Experience coordinating IT development teams and managing changes through backlogs, requirements and releases.
Knowledge of Card Scheme Compliance, including Visa and Mastercard rules and scheme releases, is a plus.
Languages: English , Russian .
Experience in fintech
Key Soft Skills
Independence, ownership and accountability.
A structured, analytical approach to processes.
Clear communication with technical and business stakeholders.
Prioritisation and attention to detail.
What We Offer
Competitive salary aligned with experience
Collaborative and transparent team culture
High-impact role in a scaling fintech company
Recognition of personal milestones and achievements
Social benefits
Poland
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УдалённоExact working hours and time zone requirements will depend on the client; However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW; SHIFT TIME ZONE:; Time Zones
УдалённоNew York, NY (HQ); Remote (US); Denver, CO; Miami, FL; Working hours span 7:00 AM–11:00 PM local time (EST/ CST/ PST), and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat); Relocation expense coverage to NYC or SF (if needed)
ГибридNew York, NY (HQ); San Francisco, CA; Remote (US); Denver, CO; Miami, FL; Evening working hours span 6:00 PM–2:30 AM EST, and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat); Relocation expense coverage to NYC or SF (if needed)
ГибридNew York, NY (HQ); San Francisco, CA; Remote (US); Working hours span 7:00 AM–11:00 PM ET, and your shift will likely include a weekend day (either Sun–Thu or Tue–Sat); Relocation expense coverage to NYC or SF (if needed)
УдалённоseniorFor candidates outside of these areas, you may be eligible for our relocation assistance program
УдалённоЛатвия; Official emails come only from @welocalize.com, @welodata.ai, or @hire.lever.co, and all applications go through jobs.lever.co/weloglobal
УдалённоLondon; Europe; Berlin; United Kingdom; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities