Location: Hybrid - San Francisco, New York City
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
Vercel is looking for engineers to help us build functional systems that improve product and customer experience. As a member of the Edge team, you will help to scale and improve our infrastructure, availability and reliability by working with our backend engineers and product team to identify problems, create tooling and automation.
Your role will be dynamic - you should be comfortable designing systems, writing code, and debugging systems in production. Our team orchestrates deploying, routing and serving for our customers through capabilities and tooling we maintain that leverage our own and other cloud providers' infrastructure for networking, TLS termination, routing, storage, caching and other novel edge services.
If you’re based within a pre-determined commuting distance of one of our offices (SF or NY), the role includes in-office anchor days on Monday, Tuesday, and Friday. If you're located beyond that distance, the role is fully remote. For location-specific details, please connect with our recruiting team.
What you need
Intrigued by tackling the complex challenges serving petabytes of data and billions of requests to millions of people
A collaborative team player who believes in the power of strong teams to drive significant changes and innovations
Have at least 5 years of relevant experience
Have deep experience with how to make high performance systems scale in the cloud
Want to help protect the Vercel platform and our customers from abuse
Are keen to experiment, challenge norms and deliver secure and reliable systems that delight Vercel's users
Are knowledgeable and experienced with web servers, network protocols
Comfortable in Golang
Familiar with Cloud Services (e.g. AWS, Google Cloud, or others)
Experience with Terraform, Kubernetes, Lua, React and Next.js are nice-to-have!
Benefits & Compensation:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The San Francisco, CA base pay range for this role is $196,000-$294,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
#LI-DNI
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: Office Based - Taipei, Taiwan
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform,
Ubuntu, is very widely used in breakthrough enterprise initiatives
such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1000+ colleagues in 70+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
We are hiring an
Engineering Manager for Ubuntu Hardware Certification Quality Engineering
, to lead the team responsible for the test suites which validate hardware compatibility with Ubuntu Linux (Core, Desktop and Server – see
https://ubuntu.com/certified
for more information). We work together with silicon companies, OEMs, ODMs and teams within Canonical to ensure a smooth, secure out of the box Ubuntu experience, with success in this role leading to a great Ubuntu experience being offered on more and more devices.
As the Engineering Manager of the Certification Quality team you’ll lead a dedicated testing team, shaping the vision and setting the pace, in collaboration with the rest of the Certification and hardware enablement teams. You will lead the certification test strategy for Canonical’s PC OEM and ODM partnerships, including Advantech, ASUS, Dell, HP, and Lenovo, deepening the test coverage for both new and existing certified hardware. You will pioneer the use of Canonical’s open source test frameworks and custom designed hardware to drive automated hardware validation of the operating system. This is a challenging position for a quality focused engineering leader, and requires an analytical mind with a passion for test automation and team leadership.
Location:
This role will be office based in Taipei Minsheng district, Taiwan.
This role entails
Lead the development and maintenance of Canonical’s hardware certification test suite
Manage timely delivery of certifications as part of the hardware certification programmes
Work collaboratively to ensure continuous improvement of test practices and tools
Build and lead a globally distributed team of engineers
Develop talent through coaching, mentoring, feedback and hands-on career development
Set and manage expectations with other engineering teams, senior management, and external stakeholders
Be an active part of the leadership team and collaborate with other leaders in the organisation
Participate in strong engineering process through code, test plan, architectural reviews
Engage with teams at Canonical, the open source community and commercial partners
International travel twice per year for company events up to two weeks long
What we are looking for in you
Knowledge of low-level embedded software and hardware - BIOS, firmware, bootloaders, ACPI, devicetree, kernel, RTOS
A good understanding of Linux system architecture
Knowledge of quality and reliability oriented engineering practices
Exceptional academic track record from both high school and university
Undergraduate degree in Computer Science, Electrical Engineering, or another technical subject
Leadership and commitment to skills development and mentorship
Confidence to respectfully speak up, exchange feedback, and share ideas without hesitation
Track record of going above-and-beyond expectations to achieve outstanding results
Track record of delivery of timely, high quality software
Passion for technology evidenced by personal projects and initiatives
The work ethic and confidence to shine alongside motivated colleagues
Professional written and spoken English with excellent presentation skills
Experience with Linux (Debian or Ubuntu preferred)
Excellent interpersonal skills, curiosity, flexibility, and accountability
Appreciative of diversity, polite and effective in a multi-cultural, multi-national organisation
Thoughtfulness and self-motivation
Result-oriented, with a personal drive to meet commitments
Ability to travel internationally twice a year, for company events up to two weeks long
Nice-to-have skills we would value
Familiarity with ARM, x86 and possibly RISC-V conventions and low-level enablement details
Experience with continuous integration and delivery tools and practices
Experience of automated testing practices in a hardware enablement setting
In-depth project experience with Python
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues
Priority Pass, and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
Location: Cartago, Costa Rica
Uptalent.io is seeking a Country Manager in Costa Rica for one of their key clients:
A leading company specializing in custom bearings and power transmission solutions, offering a comprehensive range of engineering services and products for heavy industry, including design, manufacturing, distribution, operation, and maintenance.
This position will play a pivotal role in overseeing both operational efficiency and commercial success. The occupant will be responsible for managing day-to-day operations, optimizing processes, and driving revenue growth through effective commercial strategies.
Operational Management:
Oversee all aspects of workshop operations, including production scheduling, inventory management, quality control, and safety compliance.
Implement efficient workflows and procedures to maximize productivity and minimize downtime.
Lead and mentor a team of technicians and production staff to ensure high performance and adherence to company standards.
Monitor key performance indicators (KPIs) and implement continuous improvement initiatives to enhance operational efficiency.
Commercial Strategy:
Develop and execute comprehensive commercial strategies to drive sales growth and expand market share.
Identify new business opportunities and forge strategic partnerships with key stakeholders in the power transmission and wind energy sectors.
Collaborate with the sales team to develop customized solutions for clients and ensure customer satisfaction.
Analyze market trends, competitor activities, and customer feedback to inform business decisions and product development efforts.
Project Management:
Coordinate project execution from inception to completion, ensuring timely delivery and adherence to budgetary constraints.
Work closely with engineering and technical teams to ensure seamless project implementation and client satisfaction.
Manage project risks and mitigate potential obstacles to ensure successful outcomes.
Financial Management:
Develop and manage departmental budgets, forecasts, and financial reports.
Monitor revenue streams, expenses, and profitability metrics to achieve financial targets.
Identify cost-saving opportunities and implement cost-control measures without compromising quality or safety standards.
Regulatory Compliance:
Ensure compliance with all relevant regulations, standards, and certifications governing the power transmission and renewable energy industries in Costa Rica and other Central-American countries.
Stay abreast of changes in legislation and industry best practices to ensure ongoing compliance and risk mitigation.
Requirements
Bachelor's degree in Industrial Engineering, Mechanical Engineering or related is mandatory.
Over 10 years of experiences in the following:
Operations management and commercial leadership roles, preferably in the power transmission or renewable energy sector.
5 to 10 years of experience in the following:
Strong technical aptitude with knowledge of power transmission systems, wind energy technology, and related manufacturing processes.
Excellent leadership, communication, and interpersonal skills with a track record of building and motivating high-performing teams.
Proficiency in project management tools and techniques, with experience overseeing complex projects from conception to delivery.
Sound understanding of financial principles and experience managing budgets, forecasts, and financial performance metrics
Familiarity with regulatory requirements and industry standards governing the power transmission and renewable energy sectors in Costa Rica.
Benefits
Work for a leading global company with presence in USA and across Latam.
Highly competitive compensation.
Location: Spain
Workplace: remote
Location: Spain, Remote (Work from Home)
Type: Freelance, Part-time, Flexible Hours
About the Role:
We are looking for a passionate and tech-savvy individual to join our team as a German Advertising Reviewer. In this role, you will be responsible for reviewing and grading internet advertisements to ensure they are relevant, accurate, and delivered effectively to end users. This is a fantastic opportunity for someone who loves surfing the internet, uses major search engines frequently, and enjoys understanding what people want based on a few keywords. If you enjoy researching topics online and want a flexible and fun side job, this position is perfect for you!
Key Responsibilities:
- Evaluate the quality and relevance of online advertisements in German.
- Assess ad content and placement to ensure they meet specific criteria and guidelines.
- Provide feedback and suggestions to improve ad quality and effectiveness.
- Conduct keyword research to understand user intent and enhance ad targeting.
- Collaborate with the team to identify trends and improve ad delivery strategies.
Qualifications:
- Native-level in German and strong understanding of German culture and online trends.
- Proficiency in English for communication and reporting purposes.
- Regular user of major search engines and social media platforms.
- Excellent research skills and ability to analyze information quickly.
- Detail-oriented with strong analytical and problem-solving skills.
- Reliable internet connection and a suitable home working environment.
Ideal Candidate:
- Surfs the internet daily and is familiar with various online platforms.
- Has experience using major search engines like Google, Bing, etc.
- Understands what people want based on minimal information or keywords.
- Enjoys researching and learning about new topics online.
- Seeks a flexible, remote job that can be balanced with other commitments.
Benefits:
- Flexible working hours that fit your schedule.
- Work from the comfort of your home (based in Spain).
- Gain insights into the digital advertising industry.
- Enhance your research and analytical skills.
- Be part of a dynamic and supportive team.
How to Apply:
If you are interested in this exciting opportunity, please submit your resume by clicking apply below, we look forward to hearing from you!
About Welocalize
Welocalize is an award-winning global data and translation company with offices across the world. We’ve quietly worked on some of the biggest tech projects in history, from data localization and translation to generative AI and deep learning.
When you join Welocalize, you’ll have the opportunity to bring your career to the next level:
- Structured learning opportunities that grow your skills, knowledge, and specialties
- 24-hour, 6-day-a--week real human support from our Community Experience Team
- Access to long-term partnerships and unique projects across a variety of industries and content types
- Corporate and executive career opportunities to bolster your resume and grow your career
Location: Remote
Automattic, the tech powerhouse behind
WordPress.com
,
Jetpack
,
Tumblr
, and
WooCommerce
, is looking for the world’s best systems engineers. On our Systems team, you’ll deliver high availability, performance, and security for tens of billions of page views and over a billion web surfers each month—from
30 private data centers
in 30 locations on 6 continents. Help us develop, build, and maintain a leading global infrastructure and share our learnings with the world.
As part of a small and vertically integrated team responsible for a huge setup, you’ll have a unique opportunity to participate in all aspects of the management of our infrastructure, including:
Maximizing the availability and uptime of all services through proactive planning, sound architectural decisions, automation and rapid response to failures;
Making Automattic services as fast as possible for our users through optimization of server-side and client-side interactions, and work with 3rd party services where necessary;
Ensuring our services are safe and secure for both our users and employees through a combination of proactive monitoring and enforcement, real-time response, and maintaining data integrity/backups to allow recovery from disasters;
Removing as much friction as possible between Automattic developers and their goal of shipping software. When there are questions, we provide answers—usually in a matter of minutes, sometimes seconds;
Here's a real-time traffic map. Each color represents an Automattic data center:
http://automattic.com/automattic-data-centers
The Systems Engineer position might be a good fit if you:
Have maintained large Nginx setups with advanced routing configuration, load balancing, reliable performance and high availability;
Have run very large MySQL/MariaDB deployments while maintaining an unparalleled level of performance, uptime and data integrity;
Have experience running and debugging PHP applications at scale;
Understand the relationship of these services with the lower level systems stacks - filesystems, network, memory management, kernel internals, etc;
Have deep operational and maintenance experience with very large and complex public facing web hosting systems;
Can autonomously architect, prototype, and maintain solutions to different problems and hosting requirements;
Possess extreme attention to detail and strive for unparalleled operational excellence;
Are open and available for a 2-3 week post-COVID travel per year to meet up with your teammates in person.
Want to know more about how we do things? Watch:
We are looking to expand our team and aim to reflect and expand on the diversity of Automatticians currently working with us. At Automattic, we value diversity and know that different perspectives will ensure our team is innovative and creative thinking.
Salary range: $120,000-$180,000+ USD.
Please note that salary ranges are global, regardless of location, and we pay in local currency.
We are searching for high-caliber candidates with the skills and qualities to have a net positive for Automattic. Pay will reflect the potential contribution and the impact you can bring, which may, in some cases, go beyond the range stated for the right candidate.
We’re pleased to offer a straightforward, competitive base salary, providing financial clarity without complex variable components. This isn’t your typical work-from-home job: we are a fully-remote company with an open vacation policy. To see a full list of benefits by country, consult our
Benefits Page
. And check out these links to learn more about
How We Hire
and
What We Expect from Ourselves
.
#LI-DNI
About Automattic
Now in
our 20th year
, we’re the people behind
WordPress.com
,
WooCommerce
,
Beeper
,
Tumblr
,
Simplenote
,
Jetpack
,
Longreads
,
Day One
,
PocketCasts
, and more. We believe in making the web a better place.
We’re a distributed company with more than 1500 Automatticians in nearly every corner of the globe, speaking over a hundred different languages. Enriched by this diversity, we’re united by a singular mission: to democratize publishing, commerce, and messaging so anyone with a story can tell it, anyone with a product can sell it, and everyone can manage their communications from a single source. In short, we help maintain a balance in society, creating and continually refining powerful tools people can use to compete fairly—regardless of income, gender, politics, language, or where they live in the world.
We believe in Open Source
, and the vast majority of our work is available under the
GPL
. Automattic is a
Most Loved Company
, an Equal Opportunity employer, and
Disability Confident Committed
. (
Here’s what that might mean for you
.) If you need accommodations during the application or interview process, please
fill out this form
. We are committed to ensuring an accessible hiring process for all candidates. Learn more about our
Employee Resource Groups
.
You can track your application status and more at
MyGreenhouse
.
To learn about how we handle your data, please review our
Job Applicant & Candidate Privacy Notice
and our
Privacy Policy
.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the “Know Your Rights: Workplace Discrimination is Illegal” poster
here
. Automattic participates in the
E-Verify program
in certain locations, as required by law
.
Location: Barcelona, Spain; Romania; Thessaloniki, Greece
Workplace: remote
About Welo Life Sciences
Welo Life Sciences, a Welo Global brand, is a specialized language and technology partner serving pharmaceutical, CRO, and medical device organizations operating in regulated global markets. We deliver regulator-ready translation, linguistic validation, and localization solutions that support clinical trials, pharmacovigilance, regulatory affairs, labeling, and global commercialization. Our approach combines subject matter expertise with ISO-certified quality processes and technology-enabled workflows designed to integrate seamlessly into life sciences operations. With extensive experience supporting global product development and post-market requirements, Welo Life Sciences helps organizations accelerate timelines, protect data integrity, and maintain compliance across languages and regions. All solutions are delivered within a secure, audit-ready framework supported by seven ISO certifications. welolifesciences.com
Role Overview
The Life Sciences Senior Product Manager is a cross-functional position that requires taking ownership and responsibility for a Life Sciences product/service and all issues and considerations related to it. As a Product Manager, you’ll be the bridge between product stakeholders and the development team, taking the business requirements and defining the product requirements. Success depends on your ability to have deep knowledge of our customers' journey, the Welocalize business, and the impact of data.
Main Duties
Strategic Development: Play a central role in building capabilities that will empower multiple business-critical software projects.
Roadmap Leadership: Build insights into Welocalize use cases, strategize where software solutions can be applied to drive business impact and use these insights to build and champion the product roadmap.
Cross-functional collaboration: Closely partner with outstanding talent across engineering teams and drive tight integration with other systems to build effective software solutions.
Objective Setting: Define clear OKRs to ensure progress towards our goal of driving software adoption and effectiveness.
Stakeholder Engagement: Collaborate with internal operational stakeholders, external clients, and our engineering team to ensure product success.
Requirement Analysis & Solution Design: Collaborate with cross-functional teams to understand business requirements, define clear objectives, and develop technical plans. Work with stakeholders to identify opportunities where software can provide valuable insights and solutions.
Performance Assessment: Develop metrics that reflect the needs of the business for their stakeholder cases, partner in the analysis of experiment results, interpret findings, and provide actionable recommendations.
Industry Awareness: Stay updated with the latest advancements in software development, technologies, and methodologies.
Product Development Leadership: Lead product development and launches by working with multiple stakeholders to define product requirements, prioritize features, and manage timelines.
Performance Monitoring: Monitor product performance and user feedback to ensure product success.
Stakeholder Engagement Plan: Develop and execute a formal plan to regularly engage with stakeholders to ensure all product needs are captured.
Requirement Documentation: Ensure that requirements slated for development are internally consistent, well-described, and granular enough to be implemented by developers.
Team Collaboration: Collaborate with the development team by involving them in the development of the product vision, sharing credit for success, thinking through nuances before presenting requirements, and creating schedules through consensus.
Culture Contribution: Contribute to a culture of excellence, open communication, courage, and respect
Requirements
5+ years of Product Management experience, preferably in tech-centric roles within life sciences or a closely related field.
Familiarity with AI and ML technologies and localization platforms, including TMS, CAT tools, LQA, MT, and integrations.
Proven track record in leading and delivering tech projects with high precision and user-centric focus.
Experience with clinical trial management systems or patient data handling is preferred.
Familiarity with global regulatory requirements pertaining to clinical trials and document management will be valued.
Strong practical knowledge of MS Office, Atlassian (JIRA, Confluence).
Background in cloud solutions, SaaS platforms, or enterprise software development.
Skills & Knowledge
Executive Interaction: Demonstrated ability to work with senior executives, stakeholders, and users to define and manage scope, strategy, and requirements.
Quantitative Skills: Strong ability to seek out, understand, and dive into data, research, and others' thoughts to support data-driven decision-making.
Communication Skills: A well-rounded communicator, collaborator, and presenter who loves to share findings and insights. Strong verbal and written communication skills (including analysis, interpretation, & reasoning)
Methodology Understanding: Understanding of Lean and Agile methodologies.
Attention to Detail: Self-motivated with critical attention to detail, deadlines, and reporting.
Problem-Solving: Ability to work creatively and analytically in a problem-solving environment.
Autonomy & Teamwork: Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment.
Presentation Skills: Ability to build clear and concise presentations and communicate effectively at every level of the organization.
Product Execution: Demonstrated specialization, execution, and delivery of software products.
Project Management Skills: Demonstrated project management skills, including effective planning, organizing, and administration of multi-functional work responsibilities.
Facilitation Skills: Demonstrated ability to facilitate cross-functional planning sessions (e.g., Scrum and Squad in Agile).
Team Inspiration: Demonstrated ability to effectively partner across, collaborate with, and inspire teams and individuals, including remote employees.
Negotiation Skills: Ability to negotiate and resolve complex and sensitive issues with diplomacy and persuasiveness.
This role is an exciting opportunity to drive meaningful change, innovate, and contribute to the success of Welocalize and our clients. If you thrive in a fast-paced environment and are passionate about delivering high-quality software solutions, we’d love to hear from you!
Location: Doha, Qatar
We are looking to recruit Support & Implementation Engineers who will provide high-level onsite and remote IT technical liaison. The Support & Implementation Engineer will be responsible for enterprise solutions implementations and support services for incidents or issues. The position will require close collaboration with other technical support and engineering teams at different levels.
Responsibilities
Implement and install solutions at customer's infrastructure platforms.
Work onsite and offsite to troubleshoot and diagnose customer-reported issues on the different implementation layers.
Act positively and respond promptly to the customer’s requests/tickets.
Prepare, review and ensure the accuracy of technical documentation.
Conduct Preventive / Corrective Maintenance visits.
Perform any other job-related duties related to work.
Requirements
Bachelor's Degree in Information Technology, Engineering/Science, Computer application, or any related field.
At least 2 years experience in a similar field.
Willing to travel and work extra hours when needed.
Experience in database engines (Oracle, MS-SQL, and PostgreSQL).
Experience in operating systems (Linux and MS Windows).
Developed knowledge in cloud Infrastructure Orchestration Tools (Ex. Kubernetes, HashiCorp Nomad)
Working experience in application servers (Ex. Apache Tomcat, Oracle WebLogic, IBM WebSphere).
Knowledge and acquired skills of DevOps techniques including (CI/CD, Helm, Ansible)
Knowledge in Directory Services (AD & LDAP).
Excellent personal skills
Professional effective communication, verbal and written
Customer oriented mentality
Details oriented and a team player
Initiative and self-managed
Time management and result oriented
Experience in one or more of the below is a plus:
Experience in large enterprise environments with emphasis on payments, remittance solutions.
Experience in Cloud Computing, Virtualization Technologies, Storage, Network Infrastructure.
Implementation experience of High Availability & Disaster Recovery, Backup & Recovery Strategies.
Knowledge of PKI Infrastructure and Certificate Authorities.
Knowledge of database engines (MySQL and NoSQL Databases).
Knowledge of server and client operating systems (Linux Distros, MS Windows).
Knowledge in Object Storage management.
Knowledge of Security Authentication and Authorization Solutions (HashiCorp Vault and Keycloak).
Knowledge in Cloud-based Solution Infrastructure (AWS, Azure, Google Cloud, OCI, IBM).
Location: Cyprus
Workplace: hybrid
About the Team
We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers.
About the role
We're looking for a Linux Administrator to join our Infrastructure team, responsible for building, operating and continuously improving all of our infrastructure services — from core services to observability and private clouds.
Our infrastructure supports the stable operation of a large-scale trading platform and includes 2,000+ virtual machines and 300+ physical servers, running predominantly on Ubuntu. The stack ranges from core services like LDAP, PowerDNS and NTP, to an observability stack (Prometheus, Thanos, Loki, Grafana, Jaeger) and private clouds based on OpenStack and Kubernetes, as well as services such as GitLab, Artifactory and Vault.
You’ll work in a team of experienced infrastructure engineers, using Scrum and Agile practices, with two-week sprints and a strong focus on automation, reliability and continuous improvement.
The position is hybrid, with 3 days per week from our office in Limassol or Larnaca, with a flexible start time — anytime before 12:00 pm EET/EEST.
Why this role?
You’ll be part of the team responsible for the production environment behind products used by millions of users, working directly with development teams, helping them troubleshoot infrastructure-related issues and keep their services running reliably in production.
It’s a good fit for an engineer who enjoys troubleshooting, automation and making infrastructure more reliable and scalable, rather than simply maintaining servers.
Tasks
Oversee various services and associated infrastructure components, including DNS, Gitlab, Artifactory, Vault, Loki, Prometheus etc;
Perform day-to-day operational tasks such as upgrades, CVE patching, backup and restore, security scans, and monitoring;
Design, configure, maintain and troubleshoot Linux systems across different environments, including bare metal, virtual machines and containers.
Resolve incidents, provide support coverage, categorize issues, conduct post-mortems, and perform root cause analysis;
Manage and support private clouds (Openstack and Kubernetes);
Ensure environments are stable and adhere to availability SLAs;
Work towards reducing operational effort;
Automate repetitive operational tasks and continuously reduce manual effort;
Collaborate with development teams to troubleshoot infrastructure-related issues in production;
Keep infrastructure documentation and operational procedures up to date;
Engage in constant upskilling to stay updated with industry best practices.
Requirements
3+ years of professional experience as a Linux System Administrator, DevOps Engineer, or Site Reliability Engineer, with a focus on infrastructure.
Extensive experience in designing, building, configuring, and troubleshooting Linux servers across various environments (bare metal, container, cloud);
Experience with Linux server configuration, maintenance and troubleshooting in production.
Understanding of process control, logging and Linux service management.
Experience with infrastructure services such as Vault, Artifactory, DNS and similar platform components.
Proficiency with automation tools such as Chef, Ansible, or Salt;
Experience with Docker, Kubernetes and containerized environments;
Experience with monitoring and log aggregation tools like Grafana, ELK, or Graylog;
Experience in deploying and maintaining systems on cloud solutions such as OpenStack, VMware, Proxmox, or public cloud platforms such as AWS, GCP, Azure.
Skilled in scripting languages such as Bash and Python;
Familiarity with configuring various servers and databases, including Apache Tomcat, Nginx, MySQL DB, PostgreSQL, Kafka, RabbitMQ, etc;
Experience with DevOps tools and CI/CD workflows.
At least C1 in Russian and B1 in English.
Nice to have
Hands-on experience with Kubernetes, including troubleshooting workloads and cluster-related issues.
Hands-on experience with OpenStack, including deployment, configuration, maintenance or troubleshooting of private cloud environments.
Hands-on experience with Chef.
Experience with GitLab CI/CD, Jenkins or GitHub Actions.
Experience working with fintech/trading, or other high-load and mission-critical systems.
We offer
Hybrid work model in our brand-new offices (Limassol or Larnaca).
Health insurance and mental health services.
13th salary and 21 vacation days per year.
Sick leave without medical certificate: 3 days per quarter.
Catered breakfast and lunch at the office.
Tuition reimbursement (kindergartens/schools).
Onsite Gym.
Corporate events and workshops.
Bonuses for special events (e.g., child's birth).
Birthday and anniversary gifts.
Company-provided laptop.
Corporate AI subscriptions (Claude, Gemini, GPT, etc.).
Access to a rewards marketplace offering a variety of products and language courses, redeemable using the company’s internal currency.
With a team of 500+ creative and tech-driven people across the globe, Quadcode is the place where ideas turn into impact, where every project is a chance to grow, innovate, and make your mark.
Join us today, and let's shape the future of fintech together!
Note: All applications will be treated with strict confidence. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted.
#LI-JM1
Location: Boston, MA; Remote (USA)
Workplace: hybrid
Arcadia is dedicated to happier, healthier days for all. We transform diverse data into a unified fabric for health. Our platform delivers actionable insights for our customers to advance care and research, drive strategic growth, and achieve financial success. For more information, visit arcadia.io.
Why This Role Is Important To Arcadia
At Arcadia.io, an Implementation Manager (IM) is a highly capable project leader who does what it takes to successfully deliver our product and is the one person responsible for bringing the customer live. This role is the single nexus of a customer getting value out of Arcadia and Arcadia getting value out of their customer. The IM provides the first interaction and touchpoint throughout the relationship. As a result the IM makes a meaningful contribution to retention and the customer experience.
Implementation Managers have complete responsibility for the end-to-end design, execution, and management of implementation activities. IMs commit to running large, complex implementation projects at high quality and speed to accelerate the path to value for our customers.
The ideal candidate is highly organized, can manage competing priorities, understand data architecture and can communicate effectively with technical functions, client, business and clinical teams.
What Success Looks Like
In 3 months
- Learn about our platform, industry, and internal processes; complete onboarding requirements and Arcadia Core Platform Certification Engage with leading customers, participating in the development and execution of complex implementation plans and supporting client discussions and working sessions around implementation initiatives
- Manage components of the implementation such as integration workstreams
In 6 months
- Get to know the ins and outs of our technical implementation process; demonstrate knowledge of client data and platform configuration
- Independently manage multiple components of the implementation, including data integration and module implementations
In 12 months
- Independently manage an implementation from contract signature to go live, including all aspects of developing an implementation plan, managing project status, handling risks and issues, and coordinating across teams to deliver a successful implementation of our platform
- Obtain advanced certification on at least 1 additional module, demonstrating your knowledge of industry context, product functionality, and implementation best practices
- Contribute to implementation process improvement initiatives, defining best practices and improving tools and documentation
What You'll Be Doing
Running product implementations, developing project plan and coordinating kickoff, product installation, validation, training, and go live
Educating customer resources on Arcadia’s technical implementation processes, product architecture / functionality, best practices around complex healthcare data integration and platform usage to drive quality improvement. Analyzing and managing cost / utilization, and improve risk adjustment accuracy
Establishing engagement goals, priorities, and timelines. Developing a detailed project plan oriented around customer and internal objectives. Managing tasks on a day-to-day basis and reports status
Escalating and leading resolution of risks and issues including understanding complex technical challenges. Designing custom solutions leveraging Arcadia’s products and service capabilities
Responsible for customer communications. Owning all standing and ad-hoc project meetings
Coordinating customer, internal, and third-party activities. Ensuring project team collaboration and early escalation if project is tracking behind
Demonstrating strong organizational, presentation, and customer service skills; Communicating effectively on data structures and platform architecture
Clearly communicating program/project status, issues, risks, plans, etc. to senior management
Performing other related duties as assigned or requested
What You'll Bring
Bachelor’s degree in related field
At least 3 years leading account implementation processes in the software or technology arena in healthcare, preferably with claims and clinical data integration; in depth knowledge of and up to date hands-on experience with project management principles, tools and methods; ability to identify and effectively mitigate project- and account-level risks
Extensive healthcare experience, including industry knowledge of population health and value-based care required, including ability to master an in-depth understanding of our solutions, client strategic context, and industry trends to effectively advise clients as a trusted advisor in leveraging the data asset and platform
Experience with data aggregation and analysis with EHR and claims data strongly preferred, including experience with Tableau, QlikView, and SQL
Would Love for You to Have
Excellent presentation and communication skills, including ability to create powerful materials in Microsoft PowerPoint, Excel, Word, etc. Must have the ability to lead successful client meetings with executive, operational, clinical, and technical stakeholders
Strong problem solving, interpersonal, and organizational skills
Team attitude and the ability to foster team atmosphere within each project team; ability to work effectively with remote teams
What You'll Get
Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive care
A flexible, remote friendly company with personality and heart
Employee driven programs and initiatives for personal and professional development
Be a member of the Arcadian and Barkadian Community
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
About Arcadia
Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.
Protect Yourself
If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website.
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
Location: Ploiesti, Romania; Bucharest, Romania; Chisinau, Moldova, Republic of; IASI, Romania; Iasi, Romania; Kolkata, India; Katowice, Poland; Lviv, Ukraine; Plovdiv, Bulgaria; Rabat, Morocco; Sofia, Bulgaria; sousse, Tunisia
Workplace: on-site
Would you like to work at Veo Worldwide Services but you could not find an open job vacancy that matches with your experience and professional ambitions?
Send us your CV through the application form.
Job requirements
● Demonstrate agility and adaptability
● Take ownership of tasks and be accountable for results
● Maintain a results-oriented approach
● Possess an entrepreneurial mindset and project-oriented attitude
● Show willingness and capability to grow into more significant roles, including
management, expertise, and transversal positions
● Passion with a strong enthusiasm and dedication towards the job.
● Have the ability to travel in the country and abroad
Location: Remote-Friendly (Travel-Required) | San Francisco, CA | Seattle, WA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role:
We are looking for Research Engineers to help us redesign how Claude interacts with external data sources. Many of the paradigms for how data and knowledge bases are organized assume human consumers and constraints. This is no longer true in a world of LLMs! Your job will be to design new architectures for how information is organized, and train language models to optimally use those architectures.
Responsibilities:
Designing and implementing from scratch new information architecture strategies
Performing finetuning and reinforcement learning to teach language models how to interact with new information architectures
Building “hard” knowledge base eval sets to help identify failure modes of how language models work with external data
Designing and evaluating advanced agentic search capabilities.
You may be a good fit if you:
Are a very experienced Python programmer who can quickly produce reliable, high quality code that your teammates love using
Have good machine learning research experience
Have experience developing software that utilizes Large Language Models such as Claude
Are results-oriented, with a bias towards flexibility and impact
Pick up slack, even if it goes outside your job description
Enjoy pair programming (we love to pair!)
Want to partner with world-class ML researchers to develop new LLM capabilities
Care about the societal impacts of your work
Have clear written and verbal communication
Strong candidates will also have experience with:
Collaborating with product teams to quickly prototype and deliver innovative solutions
Building complex agentic systems that utilize LLMs
Developing scalable distributed information retrieval systems, such as search engines, knowledge graphs, RAG, indexing, ranking, query understanding, and distributed data processing
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$350,000
—
$850,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role:
Multi-Agent systems are becoming an increasingly important part of how AI is deployed, whether via fast small-model subagents inside a product, or
large groups of agents
solving
very large problems
. Training Claude to be maximally effective and safe within large groups is a challenging new area of reinforcement learning, and represents a new axis for scaling test time compute.
We are looking for researchers who have experience training multi-agent systems at the largest scale and an appreciation for the incentives and mechanism design that come into play.
Responsibilities:
Help create and optimize environments and data for model training that maximize Claude’s performance or ease of use on agentic tasks
Ideate, develop, and compare the performance of different agent harness configurations (eg memory, context management, communication architectures for agents)
Design and implement rigorous quantitative benchmarks for large scale agentic tasks
Work with our product org to find solutions to our most vexing challenges in applying agents to our products
You may be a good fit if you:
Have experience with large-scale RL on language models
Have experience training multi-agent systems
Enjoy going deeply into the roots of a problem and understanding its foundations, rather than its surface.
Have good communication skills and an interest in working with other researchers on difficult tasks
Have a passion for making powerful technology safe and societally beneficial
Are excited for a mission-driven org with fast-paced, impactful work
Representative projects:
Design and build reinforcement learning environments to train groups of Claudes how to solve problems together efficiently
Design and build agent affordances that unlock new capabilities and scales of agents, while keeping the Bitter Lesson in mind
Design and build a novel eval that measures how large teams of agents interact in groups to solve problems
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$500,000
—
$850,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role:
Running machine learning (ML) algorithms at our scale often requires solving novel systems problems. As a Performance Engineer, you'll be responsible for identifying these problems, and then developing systems that optimize the throughput and robustness of our largest distributed systems. Strong candidates here will have a track record of solving large-scale systems problems and will be excited to grow to become an expert in ML also.
You may be a good fit if you:
Have significant software engineering or machine learning experience, particularly at supercomputing scale
Are results-oriented, with a bias towards flexibility and impact
Pick up slack, even if it goes outside your job description
Enjoy pair programming (we love to pair!)
Want to learn more about machine learning research
Care about the societal impacts of your work
Strong candidates may also have experience with:
High performance, large-scale ML systems
GPU/Accelerator programming
ML framework internals
OS internals
Language modeling with transformers
Representative projects:
Implement low-latency high-throughput sampling for large language models
Implement GPU kernels to adapt our models to low-precision inference
Write a custom load-balancing algorithm to optimize serving efficiency
Build quantitative models of system performance
Design and implement a fault-tolerant distributed system running with a complex network topology
Debug kernel-level network latency spikes in a containerized environment
Deadline to apply:
None. Applications will be reviewed on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$280,000
—
$850,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote
Workplace: remote
Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.
We’re a team of fiercely driven individuals committed to making healthcare more sustainable—and we’re looking for passionate people to help us get there.
For more information, visit arcadia.io.
Why This Role Is Important to Arcadia
At Arcadia.io, the Customer Success Manager (CSM) has complete responsibility for end-to-end customer success for Arcadia’s non-enterprise clients. CSMs commit to the ongoing work of making satisfied customers, through ensuring collective adoption of Arcadia capabilities, strong data quality, rapid and effective support, and smooth upgrades. The CSM displays an intimate understanding of Arcadia functionality and can marry this understanding with their knowledge of value-based care to lead product training, mitigate issues, and reconfigure tools to meet new business goals. A CSM’s experience and skills enable them to independently manage a portfolio of customer accounts operating as the clients’ primary point of contact. CSMs build long term relationships with their clients and are vested in their success.
CSMs have a knack for connecting strategic business objectives to Arcadia’s capabilities, enjoy getting into the weeds, and excel at critical problem solving. The CSM leads cross-functional teams to effectively troubleshoot, and project manage complex technical issues. As the customer’s primary point of contact, the CSM will prioritize executing projects to support each client’s business objectives, increasing the adoption of Arcadia tools and capabilities, manage post-initial implementation projects, communicate timelines, and be the first line of expertise and support for Arcadia customers.
In this position, you will work closely with division leaders, implementation management, production support SMEs, engineering, product managers and service desk teams.
What Success Looks Like
In 3 months
· Complete Arcadia Core Platform certification and onboarding requirements
· Successfully onboard to all customers in assigned portfolio
· Coordinate with internal teams to create and execute against project timelines
· Communicate project status updates to customer leadership
· Provide support to assigned customer accounts with oversight
· Know each assigned customers’ scope of work and overarching Arcadia use cases
· Drive issue resolution through coordination with internal teams
· Show a base understanding of how Arcadia supports several population health programs focused on Cost, Utilization, Quality and Risk performance
· Have a strong understanding of Arcadia’s security protocols and processes
· Convey ideas and solutions effectively, professionally and with the appropriate sensitivity through verbal and written communication
In 6 months
· Act as the primary CSM on assigned customer accounts with minimal oversight
· Manage day to day operations of each customer
· Train customers on the base platform and be able to tailor the training to customers’ needs
· Understand Arcadia’s data ingestion processes and be able to troubleshoot processing issues at a high-level
· Be knowledgeable on a customer’s strategic goals and initiatives supported through Arcadia
· Be able to guide clients through recommended product configurations that are in alignment with clients’ goals and initiatives
· Assist in leading and executing planning and adoption workshops with customers
· Use technical skills and critical thinking to assist in investigating highly complex issues. Develop and execute against remediation plans
· Understand and translate issue impact relative to customers’ business needs
· Full accountability for managing small to medium implementation projects for Arcadia data feeds and applications
· Develop strategic customer roadmaps, focusing on growth, adoption, and partnership in collaboration with management
· Leverage Arcadia tools to monitor adoption of Arcadia capabilities and flag risks
· Assist management in designing and executing a contract renewal strategy for an applicable customer
In 12 months
· Manage several customer accounts independently
· Train customers across Arcadia product suite
· Demonstrate fluency in the interconnectivity between product functionality, data quality, data dependencies, and a client’s end use case
· Develop strategies to help a client reach their business goals through solutioning, product configuration changes and trainings
· Have full accountability in developing strategic customer roadmaps, focusing on growth, adoption, and partnership
· Assist in the onboarding and mentoring of new Customer Success Analysts and Customer Success Managers
· Work with product and engineering teams to relay customer feedback on feature improvements.
· Assist in the onboarding and mentoring of new Customer Success Analysts and Customer Success Managers
What You'll Be Doing
Serving as the primary day-to-day point of contact for customers live on the Arcadia platform
Connecting the dots between platform functionality, data dependencies/data model, and customer use cases to support capability adoption plans
Be a resource with shared accountability for achieving and maintaining high Net Promoter Scores for assigned customers
Driving adoption and scaling the use of Arcadia capabilities at your customers to pave a path for Arcadia capability growth
Investigating escalated and highly complex issues to develop remediation plans with internal teams. Driving complex issue resolution through collaboration with cross-functional Arcadia teams
Managing the implementation of product upgrades, significant platform changes, annual quality measure updates, and data integration quality control processes.
Developing strong customers relationships and effectively communicating issue root cause/remediation and product functionality
Learning customers’ business goals to facilitate internal decisions, e.g. strategize platform upgrades, prioritization of updates, understand issue impact, internal escalation and managing platform adoption.
Conducting customer trainings and demos across the Arcadia product suite to facilitate adoption
Acting as the translator between internal and external teams regarding complex technical concepts and business needs
Educating customers on Arcadia processes including data integration, data processing, upgrades, issue resolution
Gaining an in depth understanding of value-based care and how Arcadia tools support customers to achieve success across multiple population health programs
Mastering the Arcadia Product Suite and understanding Arcadia’s data flow processes to be first line of support for customers
Leveraging tools such as Jira, Confluence, Smartsheet, and SQL
What You'll Bring
Years related work experience; Customer Success Manager: 5+
Bachelor’s degree in IT or related technical field (Computer Science, Information Management, Mathematics, or other analytical discipline) or equivalent professional work experience
Experience working in technology or healthcare, preferably on the vendor side
Strong communication skills including the ability to interact with customers and explain technical concepts and product functionality clearly
Experience communicating with a wide range of audiences (tech, business, clinical, executive)
Excellent presentation and communication skills, including the ability to create compelling materials in Microsoft PowerPoint, Excel, Word, etc.
Regularly learn new skills, make timely decisions, and adapt well to change
Strong analytical, quantitative, problem solving and organizations skills
Attention to detail and ability to coordinate multiple tasks, set priorities and meet deadlines
Thrive as a self-starter with the curiosity and tenacity to learn complex concepts
Exceptional ability to complete committed follow-ups and tasks
Ability to travel approximately 30%.
Would Love for You to Have
Multiple years in IT support or relevant experience. Healthcare industry experience is a plus
Experience using technologies such as SQL Server, Microsoft Office, JIRA and others to aid our customers in resolving complex big data issues. Additional programming language experience is a plus
Experience interacting with Product and Engineering teams to identify and implement improvements to the software, and installation and configuration processes based on field Experience in value-based care. A robust understanding of EHR and claims data
Proven ability to lead successful client meetings with executive, operational, clinical, and technical stakeholders.
Knowledge of HIPAA, experience with EHR and/or Claims data, or experience in a secure data systems environment is a plus
What You'll Get
Support a wide variety of customers in the healthcare space – all focused on pulling healthcare tech into modernity
Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive care
A flexible, remote friendly company with personality and heart
Employee driven programs and initiatives for personal and professional development
Great benefits like flextime time off
Be a member of the Arcadian and Barkadian Community
About Arcadia
Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.
Protect Yourself
If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website.
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
Location: US - Headquarters - Maryland - Columbia
Who is Tenable?
Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey!
What makes Tenable such a great place to work?
Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!
We are currently building our Sales Team in Columbia, Maryland (our global HQ). We have multiple opportunities for Sales Development Reps (SDRs) and Commercial Territory Managers (CTMs).
For SDR roles - we are seeking folks with great communication skills who are comfortable working the phone to promote Tenable products and services to customers and prospects. Some experience in an inside sales or sales support role is required.
For CTM roles - we are seeking mid career sales pros to research markets, build relationships, and close deals within specified geographic areas. Some experience in a quota carrying sales role is required.
Both of these roles require working 2 days per week in our HQ office. These positions offer hourly pay and commissions, plus full company benefits (which include stock options).
Please answer a few questions for us and upload a current resume for immediate consideration.
We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact
Recruiting@Tenable.com
for further assistance.
Tenable Data Consent Statement
Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you:
General Applicant Privacy Notice
California Applicant Privacy Notice
EU/EEA/UK Applicant Privacy Notice
Location: Home based - EMEA
Canonical ist ein globales softwareunternehmen, das Ubuntu und Open-Source-Unternehmenslösungen für Cloud, Entwicklung, IoT und KI veröffentlicht. Ubuntu ist die am schnellsten wachsende Linux-Distribution und gilt als das führende Betriebssystem in der Cloud.
In Zusammenarbeit mit Google, Amazon, IBM und Microsoft unterstützt Canonical Unternehmen dabei, agiler, produktiver zu werden und neue Technologien schneller zu übernehmen. Beispiele für Kundenerfolge umfassen KI, Blockchain, IoT, fortschrittliche Robotik und selbstfahrende Autos, bei denen Ubuntu die bevorzugte Entwicklungsplattform ist.
Die Rolle eines Sales Development Representative bei Canonical
Canonical ist profitabel und wächst. Wir betrachten unsere Vertriebsentwicklungsorganisation als die beste Technologie-Vertriebsakademie auf dem Markt und wählen daher außergewöhnliche und ambitionierte Kandidaten für unser Team aus. Diese Rolle wird Ihnen Freude bereiten, wenn Sie organisiert, hartnäckig, charismatisch und fleißig sind. Sie sollten Interesse an Technologie und ihren geschäftlichen Auswirkungen haben. In dieser Position arbeiten Sie mit einem regionalen Vertriebs- und Marketingteam zusammen, und Ihr Hauptziel ist es, Kundenprojekte zu finden, die zu unseren Produktlinien passen, und den guten Ruf von Canonical in verschiedenen Branchen und Regionen zu verbreiten.
Klicken Sie
HIER
, um zu sehen, wie unser SDR-Team seine Rolle bei Canonical bespricht
Wie der Tag aussehen wird
Bearbeiten von eingehende Kundenanfragen per E-Mail, Telefon und Chat
Durchführen von ausgehende Vertriebs- und Marketingkampagnen
Reisen zu Veranstaltungen und Konferenzen weltweit, Präsentationen an Ständen halten und persönliche Marketing- und Vertriebsmöglichkeiten fördern
Zusammenarbeiten mit verschiedenen Teams und hochrangigen Stakeholdern, um Ergebnisse zu erzielen
Direktes Zusammenarbeiten mit dem Marketing bei Kampagnen
Recherche von Informationen über potenzielle Kunden
Generieren einer Pipeline im Millionenbereich
Identifizieren von Markttrends
Mitwirkung bei der Definition von Prozessen und Richtlinien für das Team
Kontakt mit neuen und bestehenden Kunden, Einrichtung und Teilnahme an Besprechungen sowie aktive Kontaktpflege zur Identifizierung neuer Möglichkeiten
Erstellen, aktualisieren und pflegen von Leads für globale Chancen.
Was wir suchen
Hervorragende schulische und universitäre Leistungen
Leidenschaft für Wirtschaft und Technologie
Engagement für kontinuierliches Lernen und Verbesserung – neugierig, flexibel, wissenschaftlich orientiert
Kreatives Problemlösen und teamübergreifende Zusammenarbeit
Mündliche und schriftliche Kommunikationsfähigkeiten
Ergebnisorientiert mit einem Überfliegergeist
Beharrlichkeit und Ausdauer
Was wir bieten
Das Grundgehalt hängt von verschiedenen Faktoren ab, darunter Ihrem geografischen Standort, dem Erfahrungsniveau, den Kenntnissen und Fähigkeiten. Neben den oben genannten Vorteilen haben bestimmte Rollen auch Anspruch auf zusätzliche Vorteile und Prämien, einschließlich Jahresboni und Verkaufsanreize basierend auf Umsatz oder Auslastung. Unsere Vergütungsphilosophie zielt darauf ab, Gerechtigkeit in unserer globalen Belegschaft sicherzustellen.
Neben einer wettbewerbsfähigen Grundvergütung bieten wir allen Teammitgliedern zusätzliche Leistungen, die unsere Werte und Ideale widerspiegeln. Bitte beachten Sie, dass je nach Arbeitsort zusätzliche Leistungen gelten können. Für weitere Informationen hierzu wenden Sie sich bitte an Ihren Talent Partner.
Persönliches Lern- und Entwicklungsbudget in der Höhe von 2.000 USD pro Jahr
Jährliche Überprüfung der Vergütung
Anerkennungsprämien
Jährlicher Urlaub
Elternurlaub
Mitarbeiterhilfsprogramm
Möglichkeit, an neue Standorte zu reisen, um Kollegen bei „Sprints“ zu treffen
Priority Pass für Reisen und Reise-Upgrades für Firmenveranstaltungen auf Langstrecken
Canonical ist ein Arbeitgeber, der Chancengleichheit bietet
Wir sind stolz darauf, einen Arbeitsplatz ohne Diskriminierung zu fördern. Vielfalt an Erfahrungen, Perspektiven und Hintergründen schaffen ein besseres Arbeitsumfeld und bessere Produkte. Unabhängig von Ihrer Identität werden wir Ihre Bewerbung fair berücksichtigen.
#LI-remote
Location: Hong Kong, Hong Kong SAR
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
We are seeking an experienced Administration Expert with proven experience to support in the whole module of administration, can follow business strategy closely and is able to work on the whole process such as continuous operation optimization. This position involves various responsibilities related to establishing and improving departmental information, develop systems and processes, supervise the development of various work, based on the company's business need
What You’ll Be Doing
Pay close attention to international administrative-related policies and measures, combine with the Company's strategic layout and business situation, regularly update industry reports to provide relevant data, reports, analysis and decision support for business planning and layout.
Combine the actual situation of the Company's business, research administrative-related policies and propose solutions to support business.
Responsible for the Company's administrative-related work, plan and build management systems, ensure effective information support for the Company's operations.
Responsible for the maintenance, optimization and upgrading of the Company's administrative software system that required for various tasks.
What We Look For In You
Global vision, cross-industry cognition, understand the administrative difficulties and weakness of different businesses and countries, possesses professional administrative experience, analytical and problem-solving skills with good attention to detail.
Strategic planning, global administrative policy research and data analysis work experience, and strong logical thinking skills.
High EQ, stress tolerance, able to travel and work across time zones; optimistic and positive, good at project co-ordination and cooperation, with sense of the overall situation.
Bachelor degree or above, more than eight years of overseas administrative management, working experience in medium to large ideally from internet/high-tech enterprises, knowledge of various office software and tools, proficiency in verbal and written English and Chinese.
Nice to Haves
Good Command in both spoken and written in English, Chinese and Mandarin
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Disclaimer: Please note that Hong Kong is a group-level service hub, and OKX does not carry on a business of operating a virtual asset trading platform in Hong Kong.
#LI-CZ1
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Hybrid - San Francisco, New York City
ОфисOffice Based - Taipei, Taiwan
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
San Francisco, CA | New York City, NY | Seattle, WA
San Francisco, CA | New York City, NY | Seattle, WA
УдалённоГеография найма не уточнена
УдалённоHome based - EMEA
Hong Kong, Hong Kong SAR; High EQ, stress tolerance, able to travel and work across time zones; optimistic and positive, good at project co-ordination and cooperation, with sense of the overall situation
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