Location: Athens, Greece
Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with a presence in more than 200 countries worldwide? If so, this is the chance to
apply now
!📥
PeopleCert is hiring a Localisation Assistant to manage the end-to-end translation of Business and IT products from English into Brazilian / Portuguese. This includes assets such as official books, exams, and training materials.
You’ll oversee translation projects, ensuring high-quality deliverables by coordinating with freelancers, Language Service Providers (LSPs), and Subject Matter Experts (SMEs). Your responsibilities will include translating, editing, proofreading, onboarding external partners, and optimizing workflows for accuracy and efficiency.
Working closely with the Localisation Lead, Enterprise Project Manager, and internal teams, you'll ensure seamless project execution while serving as the main point of contact for feedback and issue resolution.
As a Localisation Assistant, your tasks will include the following:
Create, manage, and implement translation projects within XTM TMS (Translation Management System), ensuring that deadlines, budgets, and quality standards are met while working closely with the Enterprise Project Manager.
Identify and implement AI tools (e.g., machine translation, language models) to improve workflow efficiency, reduce manual tasks, and maintain high-quality outputs.
Responsible for translation efforts for a variety of content types from English into Brazilian / Portuguese, ensuring consistency and quality across all products, while working closely with content teams.
Perform file alignments, update and maintain translation memories, and prepare files for translation to ensure efficient use of resources and content reusability.
Source, onboard, and manage external translators, Language Service Providers, and SMEs, building strong working relationships to ensure timely and high-quality delivery. Provide clear and concise briefings to ensure suppliers understand project scope, deliverables, and expectations.
Conduct rigorous quality checks on translated materials to ensure accuracy, cultural relevance, and technical precision, while working closely with the Localisation Lead to uphold PeopleCert’s quality standards.
Act as the central point of communication for feedback, proactively addressing issues and escalating them to the Localisation Lead and Enterprise Project Manager when needed.
Ensure all administrative duties, including file management, reporting, and supplier communications, are handled accurately and on time, while collaborating closely with internal teams to ensure smooth project workflows.
What we look for:
Native or equivalent fluency in Brazilian / Portuguese and English (LanguageCert C2 LTE or C2 IESOL certificate would be also a plus), with strong translation skills from English into Brazilian / Portuguese.
Experience working in a Language Service Provider (LSP) environment or a translation function, with a focus on managing translation or localization projects from English into Italian. Experience in the professional education sector is preferred.
Academic background in Translation Studies or in Brazilian / Portuguese Linguistics is desirable.
Proven ability to manage multiple projects concurrently while meeting time and budget requirements, working closely with cross-functional teams to achieve project goals.
Use CAT tools, Machine Translation (MT), and TMS (experience with XTM is advantageous).
Experience in handling various file formats (MS Office, InDesign, etc.) with a solid understanding of file engineering within the context of localization. ECDL Advanced level certification is desirable.
Excellent communication, prioritization, and organizational skills, with the ability to build successful relationships with external suppliers and internal teams to ensure timely delivery.
Proactive, detail-oriented, and capable of working independently with minimal supervision, while also collaborating closely with relevant stakeholders.
What we offer:
Competitive remuneration package 💲
Work in an international, dynamic, and fun atmosphere 💯
Two
free
vouchers for all certifications from PeopleCert's Portfolio per year for all employees 🎓
Complimentary coffee and tea in all our premises ☕
Huge learning experience in using best practices and a global environment 📈
Constant personal and professional development 🥇
Relocation package
If you want to become a member of our international, dynamic and agile team that creates world-leading software products, then we should certainly like to hear from you!
About PeopleCert
PeopleCert
is a global leader in the assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development & delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realize their life ambitions.
Quality, Innovation, Passion, Integrity, Clarity, Velocity
are the core values which guide everything we do.
Our offices in UK, Greece, Cyprus and India boast a culture of diversity, where everyone is different, yet everyone fits in. All of us at PeopleCert are committed to the reflection of the diversity and inclusion of our customers and the communities in which we do business.
Working on Home Office (HO) Secure English Language Tests (SELTs)
Any person who is engaged by PeopleCert to work on the SELT service must undergo a Background Check (the results of which must be acceptable to PeopleCert and the HO) prior to commencing their SELT duties. All SELT personnel will be required to complete a declaration (provided by PeopleCert) where the existence of any criminal record and/or bankruptcy must be declared.
If working on the SELT service in the UK, background checks will include:
A basic or enhanced Disclosure Barring Service (DBS) check
Right to Work in the UK check (including nationality, identity, and place of residence)
HO security check (Baseline Personnel Security Standard (BPSS) or Counter-Terrorist Check (CTC)
Financial background check
Employment reference check
If working on the SELT service anywhere in the world (outside of the UK) personnel will undergo background checks that are equivalent to those stated for the UK
In addition, if the personnel is required to speak to SELT candidates they must be appropriately skilled in the English language and, where SELT services are provided anywhere in the world (outside of the UK), the official language of the relevant country.
All applications will be treated with strict confidentiality.
Location: Athens, Greece
Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with a presence in more than 200 countries worldwide? If so, this is the chance to
apply now!
📥
PeopleCert
is looking for a
Cloud Data Architect
to join the relevant team and support data driven decision making of the organization by developing the appropriate corporate data warehouse/s, corporate data lake/s, cubes for self-service reporting, and advanced analytics & AI deliverables.
As a Cloud Data Architect, your responsibilities will include:
Design, build and evolve scalable
Enterprise Data Warehouse, Data Lake and Lakehouse architectures
on Microsoft Azure, aligned with enterprise architecture principles, security requirements and cloud best practices.
Architect data solutions using
Microsoft Fabric and Azure Databricks as core components of the enterprise data platform
, selecting and integrating capabilities according to workload and architectural requirements.
Design modern data ingestion and orchestration patterns using
Microsoft Fabric Data Factory and Azure Data Factory
, supporting batch and incremental ELT/ETL workloads across heterogeneous enterprise systems.
Design and implement
Medallion Architecture patterns (Bronze, Silver and Gold)
using Delta Lake/Lakehouse technologies to provide scalable, governed and reusable enterprise data products.
Integrate diverse data sources, including
CRM, ERP, digital platforms, operational applications, APIs, multimedia sources and custom enterprise systems
.
Design scalable analytical and semantic architectures using
Microsoft Fabric, Power BI and Databricks
, supporting both centrally governed enterprise reporting and self-service analytics.
Apply
data democratization and self-service analytics principles
, ensuring secure, scalable and governed access to trusted enterprise data.
Lead and support
Master Data Management (MDM)
initiatives, establishing consistent and governed master entities and golden records across enterprise systems.
Work closely with
Data Engineering, Business Intelligence, Data Governance, Data Science and AI teams
to translate business and technical requirements into robust end-to-end data architectures.
Establish architecture standards for
data modelling, integration, data quality, metadata, lineage, security and lifecycle management
.
Design architectures that support
AI and Machine Learning workloads
, enabling governed access to enterprise data for advanced analytics, ML and AI applications.
Monitor and optimize data platform architecture and workloads, balancing
performance, scalability, reliability and cloud cost efficiency
.
Define and promote
CI/CD, Infrastructure-as-Code and DataOps practices
for enterprise data solutions.
Stay current with developments across
Microsoft Fabric, Azure Databricks and the broader Azure data ecosystem
, recommending architectural improvements and new capabilities where they provide measurable business value.
Provide technical leadership, architectural guidance and mentorship to Data & Analytics teams on modern cloud data architecture and engineering practices.
Maintain comprehensive and up-to-date
architecture documentation, standards, design patterns and technical decision records
.
What we look for:
Proven experience as a
Cloud Data Architect, Data Architect, Senior Data Engineer or equivalent
, designing and delivering modern cloud data platforms.
Strong hands-on experience with the
Microsoft Azure data ecosystem
, particularly:
Microsoft Fabric
, including Lakehouse, Data Factory, OneLake, Warehouses and Power BI.
Azure Databricks
, including Delta Lake, Lakehouse and Medallion Architecture patterns.
Azure Data Lake Storage (ADLS)
.
Azure Data Factory / Fabric Data Factory
.
Strong understanding of
modern Enterprise Data Warehouse and Lakehouse architectures
, dimensional modelling and enterprise data modelling principles.
Hands-on experience designing
ETL/ELT pipelines
, incremental data ingestion and integration patterns across complex enterprise environments.
Strong
SQL/T-SQL
skills and experience working with large-scale analytical datasets.
Experience with
Python, PySpark, Spark and Databricks notebooks
is highly desirable.
Strong knowledge of
Power BI
, semantic modelling and DAX, particularly within the Microsoft Fabric ecosystem.
Experience with
data governance, metadata management, data lineage and Master Data Management
concepts and technologies.
Understanding of
cloud security, access control, networking, performance optimisation and FinOps principles
within enterprise data platforms.
Experience with
Azure DevOps, Git and CI/CD practices
for data engineering and analytics solutions.
Relevant Microsoft and/or Databricks certifications are highly desirable.
Bachelor’s or Master’s degree in
Computer Science, Data Science, Engineering, Mathematics or another relevant discipline
.
Strong analytical and problem-solving skills, with the ability to translate complex business requirements into scalable technical architectures.
Strong commitment to quality, delivery and collaborative teamwork across business and technology functions.
Excellent command of English; additional languages are considered an advantage.
What we offer:
Competitive remuneration package.
Work in an international, dynamic, and collaborative environment.
Two free vouchers per year from PeopleCert's certification portfolio.
Continuous learning and professional development opportunities.
Exposure to international facilities and workplace operations.
Opportunity to contribute to sustainability and workplace improvement initiatives.
If you want to become a member of our international, dynamic and agile team that creates world leading software products, then we should certainly like to hear from you!
About PeopleCert
PeopleCert
is a global leader in the assessment and certification of professional skills, partnering with multinational organisations and government bodies for the development and delivery of standardised exams. Delivering exams across 200 countries and in 25 languages through state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realise their life ambitions.
Quality, Innovation, Passion, Integrity, Clarity and Velocity
are the core values that guide everything we do.
Our offices in the UK, Greece, Cyprus, and India foster a culture of diversity, where everyone is different, yet everyone fits in. All of us at PeopleCert are committed to reflecting the diversity and inclusion of our customers and the communities in which we operate.
Working on Home Office (HO) Secure English Language Tests (SELTs)
Any person who is engaged by PeopleCert to work on the SELT service must undergo a Background Check (the results of which must be acceptable to PeopleCert and the HO) prior to commencing their SELT duties. All SELT personnel will be required to complete a declaration (provided by PeopleCert) where the existence of any criminal record and/or bankruptcy must be declared.
If working on the SELT service in the UK, background checks will include:
A basic or enhanced Disclosure Barring Service (DBS) check
Right to Work in the UK check (including nationality, identity and place of residence)
HO security check (Baseline Personnel Security Standard (BPSS) or Counter Terrorist Check (CTC)
Financial background check
Employment reference check.
If working on the SELT service anywhere in the world (outside of the UK) personnel will undergo background checks that are equivalent to those stated for the UK.
In addition, if personnel are required to speak to SELT candidates they must be appropriately skilled in English language and, where SELT services are provided anywhere in the world (outside of the UK), the official language of the relevant country.
All applications will be treated with strict confidentiality.
Location: Cape Town, South Africa
We’re looking for a hands-on Marketing Designer to shape and execute Houst’s visual identity across high-impact paid digital media, physical out-of-home (OOH) campaigns, and branded marketing collateral.
This role is tailored for a junior-to-mid-level graphic designer who has strong core design instincts, loves seeing their work live in the real world and across digital feeds, and is excited to learn fast by testing, iterating, and experimenting.
You’ll work within our existing brand system while actively expanding it – producing visually compelling, high-converting creative across digital and print channels.
What You’ll Be Doing
Paid Digital Ad Creative: Design high-volume, scroll-stopping creative variations (static banners, carousels, responsive display, and animated social hooks) for performance campaigns across Meta, Google, LinkedIn, TikTok and partner networks.
OOH & Large-Format Print: Design print-ready collateral for out-of-home campaigns – including billboards, transit ads, street furniture, event booths, flyposting, and localised marketing materials, taking designs from initial concepts through to final print production specs.
Creative Testing & Experimentation: Partner closely with the growth marketing team to A/B test visual hooks, typographic treatments, colour palettes, and layouts to see what visual angles drive the lowest acquisition costs.
Sales & Franchise Partner Collateral: Create high-polish, brand-aligned sales enablement materials – including pitch decks, partner one-pagers, property owner guides, and digital brochures.
Brand Evolution & Asset Management: Maintain and elevate Houst’s visual design system in Figma. Build scalable component libraries, templates, and style guidelines that enable internal teams to produce consistent collateral quickly.
Requirements
Practical Graphic Design Experience: 1-3 years of hands-on design experience within an agency, fast-paced startup, or consumer brand, backed by a strong portfolio.
Digital & Print Production Fundamentals: A solid grasp of typography, layout, colour theory, and composition, with practical knowledge of both digital pixel ratios and print production requirements (bleeds, resolution, CMYK/spot colour, and large-format legibility).
Tool Proficiency: Advanced working knowledge of Canva, Figma or the Adobe Creative Cloud suite (specifically Photoshop, Illustrator, and InDesign).
Experimental Mindset: A fast-learning, iterative attitude. You’re excited to put work into the market, look at performance data, learn what resonated, and immediately spin up the next iteration.
Eye for Copy & Concept: Understanding how visual hierarchy and short-form copy work in tandem to convey a clear message within two seconds.
Execution & Detail: Exceptional attention to detail—from catching typos and alignment errors to ensuring proper asset formatting and export settings.
Nice to Have
Motion Graphics & Video: Basic motion design or video editing skills (After Effects, Premiere, or CapCut) to animate static assets for short-form video ads.
Email Design: Familiarity with designing modular templates for email platforms like Klaviyo or Mailchimp.
Sector Interest: An interest in proptech, short-term rentals, travel, or hospitality.
Location: Ukraine; Poland
M Science is a data-driven research and analytics firm, uncovering new insights for leading financial institutions and corporations. We come to work every day to create actionable insights from alternative data. M Science is revolutionizing research, discovering new data sets and pioneering methodologies to provide actionable intelligence. Our research teams have decades of experience working with massive amounts of unstructured data in near real-time to discern critical insights that help clients make smarter, more informed decisions. We combine the best of finance, data and technology to create a truly unique value proposition for both financial services firms and major corporations.
We're looking for a Senior Data Engineer who is passionate about building robust, scalable data infrastructure and pipelines. You'll work with petabytes of data daily using cutting-edge technologies including Databricks, SQL, Python, Airflow, and modern AI development tools. This role requires someone who can architect solutions, mentor junior engineers, and drive technical excellence across our data platform.
NOTE: This role requires flexible working hours to ensure at least 2 hours of overlap with colleagues based on both the US East Coast and West Coast. Expected working schedule: 12:00–20:00 CET.
Responsibilities:
Design, build, and maintain scalable ETL/ELT pipelines processing petabytes of data;
Architect data solutions using modern cloud technologies (AWS, Databricks, Snowflake);
Implement real-time and batch processing workflows using Apache Airflow;
Optimize data storage and retrieval patterns for analytical workloads;
Implement comprehensive data quality frameworks and monitoring systems;
Establish data governance standards and best practices;
Build automated testing and validation for data pipelines;
Develop data lineage and metadata management solutions;
Lead technical design reviews and architecture decisions;
Mentor junior data engineers and promote best practices;
Drive adoption of modern development practices including CI/CD for data pipelines;
Leverage AI coding assistants (Cursor, Claude, GitHub Copilot) to accelerate development;
Implement AI-driven data quality checks and anomaly detection;
Stay current with emerging AI tools and their applications in data engineering.
Requirements:
3-8 years of data engineering experience;
Expert-level SQL - Complex queries, performance optimization, window functions;
Advanced Python - Object-oriented programming, async/await, data processing libraries;
Apache Airflow - DAG development, custom operators, workflow orchestration;
Databricks - Spark optimization, Delta Lake, Unity Catalog governance;
Cloud Platforms - AWS (S3, EMR, Lambda, Glue) or equivalent;
Data Modeling - Dimensional modeling, data vault, modern data stack patterns;
Experience mentoring junior engineers and leading technical initiatives;
Strong communication skills for cross-functional collaboration;
Experience with Agile methodologies and project management;
Ability to translate business requirements into technical solutions.
Will be a plus:
Experience in financial services, fintech, or data intelligence companies;
Background in consumer retail, digital media, or technology verticals;
Advanced degree in Computer Science, Statistics, Mathematics, or related field.
What we offer:
20 days of vacation;
Public holidays;
Mobilization reservation available upon successful completion of the probation period (for Ukrainian colleagues);
The exchange of experience and work with talented colleagues;
Last but not least - valuable compensation for your efforts.
Location: Ukraine; Poland
M Science is a data-driven research and analytics firm, uncovering new insights for leading financial institutions and corporations. We come to work every day to create actionable insights from alternative data. M Science is revolutionizing research, discovering new data sets and pioneering methodologies to provide actionable intelligence. Our research teams have decades of experience working with massive amounts of unstructured data in near real-time to discern critical insights that help clients make smarter, more informed decisions. We combine the best of finance, data and technology to create a truly unique value proposition for both financial services firms and major corporations.
We’re looking for exceptional data engineers who will work with petabytes of data daily using diverse technologies like Databricks, SQL, Python, Airflow, and others. You will be expected to effectively partner with upstream engineering teams and downstream consumers, including analysts and product engineers. In this role, you will build datasets to support analytics, experimentation, and machine learning. Specifically, you will build out standards for pipelining at scale, including establishing common operators, workflows/DAGs, and optimizing existing products.
NOTE: This role requires flexible working hours to ensure at least 2 hours of overlap with colleagues based on both the US East Coast and West Coast. Expected working schedule: 12:00–20:00 CET.
Responsibilities:
Manage and improve pipeline for cleansing, filtering, and structuring raw datasets for the purposes of company and customer analysis.
Implement QA procedures to proactively identify data anomalies and issues.
Implement new products and features created by analyst teams using best practices.
Work with other team members and internal stakeholders on infrastructure projects, documentation, QA and code reviews.
Build and manage Repos.
Continuously seek opportunities to standardize code and automate production pipelines.
Create and contribute to frameworks that improve the efficacy of logging data, while working with infrastructure to triage issues and resolve.
Mentor team members by giving/receiving actionable feedback.
Requirements:
3-7 years of experience as a data engineer.
Preference given to those that have worked in a similar type role within a data intelligence company or within our desired verticals including consumer retail & brands, digital media and technology.
Expertise in data engineering in a cloud environment (Python, Databricks, AWS, Airflow, Snowflake, SQL).
SQL & Python required.
Working knowledge of PySpark and distributed computing.
Strong people and management skills to interact with product managers and data analysts.
Familiarity with software development methods such as Scrum and TDD.
General project management skills.
Ability to clearly articulate project plans, technical requirements, methodologies, and takeaways to both technical and non-technical stakeholders.
Bachelor’s or higher degree, or significant experience in Statistics, Mathematics, Computer Science, or a similar quantitative discipline.
Ability to thrive in a culture of quality and personal accountability.
What we offer:
20 days of vacation.
Public holidays.
Mobilization reservation available upon successful completion of the probation period (for Ukrainian colleagues).
The exchange of experience and work with talented colleagues.
Last but not least - valuable compensation for your efforts.
Location: Nicaragua; Honduras; Ecuador; El Salvador; Guatemala; Philippines
We are seeking a detail-oriented, proactive Medical Biller & Credentialing Specialist to support our client's U.S. healthcare practice on a part-time basis. The ideal candidate has prior hands-on experience in U.S. medical billing and provider credentialing, and excels at tracking outstanding claims, managing payer follow-ups, and assisting families with billing inquiries accurately and independently.
Key Responsibilities
Claims Management & Follow-Up:
Monitor outstanding insurance claims, check claim statuses using
Waystar
and
Availity
, and proactively follow up on unpaid or delayed claims to ensure timely reimbursement.
Provider Credentialing:
Assist with provider credentialing applications, payer enrollments, re-credentialing updates, and related administrative documentation.
Patient & Family Billing Support:
Manage patient statements and communicate clearly and empathetically with private-insurance patients and families regarding copays, balances, and payment questions.
Revenue Cycle Coordination:
Work alongside the practice's existing billing team to keep billing records, claim notes, and payer statuses organized and up to date.
Requirements
U.S. Medical Billing Experience:
Proven prior experience handling medical billing for a U.S.-based healthcare practice.
Platform Proficiency:
Hands-on experience working inside
Waystar
(claims/revenue cycle platform) and
Availity
(insurance and payer portal) to check claim statuses and resolve outstanding claims.
Credentialing Background:
Working knowledge of provider credentialing and payer enrollment processes.
Communication & Autonomy:
Strong written and verbal English communication skills, high attention to detail, and the ability to work independently with consistent follow-through.
Schedule Alignment:
Availability to work 20 hours per week during Central Time (CT) business hours.
Please note that this is a full-time contractor position (40 hours per week) with a starting pay rate of $6 per hour depending on skillset and experience. This is a part-time opportunity; the schedule is Monday through Friday, 8am-5pm, CST.
УдалённоNicaragua; Honduras; Ecuador; El Salvador; Guatemala; Philippines
Location: Rabigh, Saudi Arabia
Overview
We are seeking an experienced and safety-focused
Gasification Operations Lead
to direct and optimize complex gasification and power production units. In this key leadership role, you will champion an uncompromising safety culture, drive operational excellence, and ensure production targets align seamlessly with business goals and regulatory standards. You will manage competent technical teams, oversee operational budgets, and spearhead continuous improvement initiatives within a high-stakes heavy process environment.
Responsibilities
Operational Excellence:
Oversee, streamline, and optimize the performance of gasification and power production units to maximize plant availability, reliability, and efficiency.
EHSS Leadership:
Cultivate a safety-first culture, ensuring strict compliance with Environmental, Health, Safety, and Security (EHSS) standards across all operations.
Team Leadership & Development:
Build, mentor, and guide a high-performing technical team, fostering capability growth and aligning organizational output with strategic objectives.
Production & Commercial Alignment:
Direct production planning processes to meet customer and partner supply requirements while honoring contractual agreements.
Financial & Resource Stewardship:
Monitor operational budgets, control costs, and allocate resources efficiently to meet financial targets without compromising plant reliability.
Risk & Change Management:
Implement robust change management strategies, impact assessments, and contingency plans to proactively mitigate operational and financial risks.
Continuous Improvement:
Drive innovation by leveraging emerging technologies and industry best practices to enhance plant sustainability, efficiency, and competitiveness.
Requirements
Experience:
15+ years of progressive experience in gas, petrochemical, refining, or heavy process industries, including hands-on leadership across multiple operating units within a gas production division.
Education:
Bachelor’s degree in Chemical, Mechanical, or Electrical Engineering (or a closely related technical discipline). A Master’s degree or an MBA is preferred.
Technical Expertise:
Expert-level understanding of gasification processes, utility systems, and power generation technologies.
Leadership Track Record:
Proven experience leading technical teams in complex, high-stakes industrial environments with advanced cross-functional communication and decision-making skills.
Certifications (Preferred):
Safety and environmental credentials such as OSHA or NEBOSH, alongside project management methodologies (e.g., PMP, PRINCE2).
Language & Soft Skills:
Fluent in English (Arabic proficiency is a strong advantage) with exceptional stakeholder engagement, negotiation, and public-speaking capabilities.
Location: Serbia; Ukraine; Armenia; Tbilisi, Georgia; Almaty, Kazakhstan; Astana, Kazakhstan
We’re hiring an Engineering Coordinator to support our fast-paced installation team.
You’ll coordinate daily tasks, manage schedules, and communicate with both field crews and clients — while also applying your technical understanding to ensure projects are installation-ready.
Key Responsibilities:
Assign daily tasks to field teams and track progress in ClickUp
Communicate with clients about visit schedules, delays, or rescheduling
Verify technical readiness of openings before installation (measurements, drawings, materials)
Review shop drawings or specifications to identify potential issues before dispatch
Ensure crews are prepared with the correct materials, glass, and hardware
Book hotels for traveling installers
Monitor vehicle mileage and documentation (registration, insurance)
Support project managers with coordination and issue tracking
Review quality of completed work and report problems if needed
Requirements
1+ year of experience in construction or engineering coordination
Engineering or technical background (construction, architecture, or related field)
Confident English (B2+ or above) and Russian C1
Strong communication and organizational skills
Ability to read and understand basic technical drawings and measurements
Comfortable using task management tools (ClickUp or similar)
Benefits
Fully remote job opportunity.
8.30 AM - 5 PM EST (NY time zone).
Competitive compensation package based on experience and performance.
Joining a highly professional and dynamic team.
Exciting experience working with prestigious clients in the US market.
Transparent career growth opportunities with a focus on professional development.
B2B contract.
УдалённоSerbia; Ukraine; Armenia; Tbilisi, Georgia; Almaty, Kazakhstan; Astana, Kazakhstan; 8.30 AM - 5 PM EST (NY time zone)
Location: Nicaragua; Honduras; Ecuador; El Salvador; Guatemala; Colombia
We are seeking a fast-paced, Bilingual Healthcare Recruiter to support Staffing for Doctors' internal talent acquisition and medical staffing operations. The ideal candidate has prior experience recruiting medical virtual assistants for U.S.-based healthcare practices and thrives in a high-volume, fast-turnaround environment - managing multiple open requisitions simultaneously while running a seamless end-to-end hiring pipeline.
Key Responsibilities
End-to-End Full-Cycle Recruiting:
Own the entire recruitment process from intake and job posting to active sourcing, screening, interviewing, and presenting top-tier candidates to our internal team and medical practice clients.
High-Volume Pipeline Management:
Manage multiple open requisitions simultaneously across various clinical specialties and front-office roles, consistently meeting tight fulfillment timelines without sacrificing candidate quality.
Targeted Sourcing & Talent Pooling:
Proactively source bilingual medical virtual assistants (front desk, scheduling, billing, scribing, insurance verification) using job boards, LinkedIn, social networks, and talent databases to keep a warm bench ready for immediate placement.
Candidate Vetting & EHR Evaluation:
Conduct structured interviews to evaluate English/Spanish fluency, U.S. healthcare workflow knowledge, and familiarity with common EHR systems (e.g., eClinicalWorks, Athenahealth, NextGen, Kareo).
ATS & CRM Operations:
Maintain clean, real-time candidate tracking, interview scorecards, and pipeline updates in
Workable
while coordinating seamlessly with operations/account teams via
HubSpot
.
Requirements
Language:
Native or near-native fluency in both English and Spanish (verbal and written), with the ability to accurately assess bilingual communication skills during interviews.
Healthcare Staffing Experience:
Proven experience recruiting for U.S.-based healthcare companies, specifically sourcing and vetting
Medical Virtual Assistants (MVAs)
.
Full-Cycle Ownership:
Hands-on experience managing end-to-end recruitment workflows independently from initial outreach to final placement.
Speed & Organization:
Demonstrated ability to juggle multiple open requisitions at once and deliver qualified candidates under fast fulfillment deadlines.
Remote Setup:
Reliable high-speed internet connection, a quiet workspace for back-to-back video interviews, and strong self-management skills.
Strong Pluses (Preferred Qualifications)
Hands-on experience using
Workable
(ATS) to manage candidate pipelines and job postings.
Experience working inside
HubSpot
(CRM) for cross-team coordination or client/candidate tracking.
Prior background working as a Medical Virtual Assistant or in a U.S. healthcare administrative role.
Please note that this is a full-time contractor position (40 hours per week) with a starting pay rate of $8 per hour, depending on skill set and experience. The schedule is Monday through Friday, PST.
Welcome to Torrero - all-in-one source for cutting-edge white label casino, sportsbook solutions and B2B aggregation. Built on a foundation of trust and compliance, we proudly offer an extensive library of 8,000+ games sourced from diverse providers, positioning Torrero as the preferred partner for transforming the iGaming enterprise. With huge number of sports events and easy payment options, we cater to diverse interests. Available in 35+ languages, we make gaming accessible worldwide.
If you like a fast paced, dynamic and start-up work culture with full of passionate and enthusiastic mindsets, you’re most welcome to explore the opportunity. This is a chance to take part in an exciting journey as the company grows and expands its business at a rapid pace.
You will be doing:
Track and facilitate development and delivery of new functionality and features.
Effectively manage resources, mitigate risks and provide solutions to ad hoc situations.
Communicate and coordinate actions between development teams, internal stakeholders and external partners.
Support the operations and activities of the Development department within the assigned duties, tasks and responsibilities.
Provide analytics and status reports to management.
Your expertise to meet the requirement:
Excellent project management skills.
Successfully implemented IT projects in dynamic startup environment.
Problem-solver mindset, attention to detail, proactiveness.
Ability to work well with others to achieve the desired result.
Knowledge of various tools and practices to successfully manage multiple projects and resources.
Knowledge of English language at intermediate level and above.
We offer:
Fully remote job - work from anywhere you want
Flexible working hours
Competitive compensation
28 paid days off per year
3 paid sick days a year without medical certificate
Seniority leave
Birthday Day off
Real career opportunities and professional growth
The great team across the world
Location: Ta' Xbiex, Malta
Neo Group
is a Malta-based startup offering
B2B
services in Marketing, Tech, Data Analytics, Customer Support, HR, and Compliance. Established in 2024, it is built on over 15 years of veteran experience in multiple industries, including the iGaming industry. Despite our startup spirit, our team brings a wealth of expertise gained through years of collaboration with industry leaders. With a
network
of 1,400 talented professionals across 10+ countries, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace.
Are you ready to unlock your full potential as a
Senior Legal Counsel?
The Senior Legal Counsel will provide practical legal advice across the Group’s international operations, supporting commercial objectives while protecting the business’s legal interests. The role involves managing complex commercial agreements, advising stakeholders, supporting corporate projects and disputes, and helping develop consistent legal standards and processes.
What we want you to do:
Commercial agreements and negotiations
Draft, review and negotiate a broad range of agreements, including but not limited to: payment processing, casino content (on behalf of operators as a service provider), platform, software, marketing, affiliate, consultancy, outsourcing and confidentiality agreements.
Provide legal support in relation to PSP disputes, contractual escalations and renegotiations.
Advise on contractual risks and propose commercially workable solutions.
Manage negotiations independently, escalating material risks to the Head of Legal.
Ensure agreements accurately reflect the agreed commercial terms, relevant entities, services and responsibilities.
Support contractual changes, renewals, terminations and the enforcement of contractual rights.
Develop and maintain agreement templates, clause libraries and negotiation guidelines.
Contribute to a matrix of mandatory clauses, preferred wording, fallback positions and approval requirements by agreement type.
Document legal guidance and procedures in Confluence and keep assigned materials current.
Identify opportunities to improve contract workflows and support legal automation initiatives.
Deliver practical training to business teams on contractual risks and legal processes.
Legal advice and business support
Provide clear, timely advice to management and business teams on day-to-day legal matters in different areas as required by the business.
Assess legal issues arising from new products, services, partnerships and market expansion.
Research applicable laws and coordinate jurisdiction-specific advice with external counsel where required.
Work with Compliance to ensure relevant licensing and regulatory requirements are reflected in contractual arrangements.
Support corporate transactions, restructurings and other strategic projects as assigned.
Manage legal matters from initial assessment through negotiation, execution and implementation.
Identify, assess and communicate legal risks to relevant stakeholders and senior management.
Support the continuous improvement of legal processes, contractual standards and internal governance frameworks.
Undertake any other legal responsibilities required to support the company's business activities.
Disputes and external counsel
Assess contractual disputes, claims and potential litigation, recommending appropriate next steps.
Manage and oversee the company's portfolio of legal disputes, litigation, arbitration, mediation and pre-litigation proceedings across relevant jurisdictions.
Develop and implement effective dispute resolution strategies in collaboration with the Head of Legal and relevant stakeholders.
Draft, review and coordinate legal correspondence, formal notices, letters before action, settlement agreements and other dispute-related documentation.
Manage relationships with external legal counsel, ensuring effective representation, cost control and alignment with the company's legal strategy.
Monitor litigation developments, procedural deadlines, case progress and associated financial exposure.
Intellectual property and data protection
Provide legal advice on intellectual property matters, including trademarks, copyrights, licensing arrangements and proprietary technology.
Support the protection, registration, maintenance and enforcement of the company's intellectual property rights.
Review and negotiate intellectual property clauses within commercial, technology and software licensing agreements.
Advise internal stakeholders on intellectual property ownership, usage rights, infringement risks and brand protection.
Provide legal guidance on data protection and privacy matters, including compliance with the General Data Protection Regulation (GDPR) and other applicable privacy legislation.
Draft, review and negotiate data processing agreements, data sharing arrangements and relevant contractual privacy provisions.
Work closely with Compliance, IT, Information Security and other relevant stakeholders on data protection initiatives.
Support the review and development of privacy policies, internal procedures and data protection frameworks.
Advise on data transfers, retention obligations, data subject rights and other privacy-related legal matters.
Support the handling of data protection incidents and regulatory enquiries, where required.
Team contribution and legal governance
Support and mentor junior lawyers, including reviewing their work where required.
Balance competing priorities and deadlines across assigned matters.
Maintain accurate records of legal advice, negotiations, approvals and executed agreements.
Follow internal approval processes and signing authorities.
Keep the Head of Legal informed of significant matters, emerging risks and required decisions.
Skills and attributes
Sound legal judgement and a practical understanding of business priorities.
Ability to explain complex legal issues clearly to non-legal stakeholders.
Confidence in managing matters independently and recognising when escalation is required.
Strong organisation, attention to detail and ownership of deadlines.
Collaborative, proactive approach with professional integrity and discretion.
Excellent drafting, analytical, communication and negotiation skills.
Requirements
Qualified lawyer with a recognised law degree and admission to practise in a relevant jurisdiction.
At least five years of post-qualification experience in commercial law, gained in-house, in private practice or through a combination of both. Experience in iGaming or another regulated international business is strongly preferred.
Demonstrable and significant experience in drafting, reviewing and independently negotiating PSP agreements.
Proven ability to negotiate complex commercial contracts and manage contractual risks effectively.
Solid knowledge of commercial law, contract law, intellectual property, data protection and employment-related legal matters.
Good understanding of GDPR and its practical application in a commercial environment.
Expertise in tax law would be considered an advantage.
Excellent command of written and spoken English; additional languages are an advantage
Location: Metn, Lebanon
About the Role:
As an E-commerce Category Lead, you will take full ownership of building, scaling, and optimizing key product categories from the ground up (spanning across electronics, home appliances, sports, and general e-commerce items). This is a highly autonomous, hands-on role focused heavily on product onboarding, listing optimization, pricing strategies, and supplier relationship management. You will be the driving force behind expanding our catalog, negotiating with vendors, and ensuring the profitability and competitive positioning of your assigned categories.
Responsibilities:
Category Building & Onboarding:
Take hands-on responsibility for sourcing, onboarding, and listing new products. Ensure all product catalogs are accurate, well-described, and visually appealing to maximize conversion.
Supplier & Vendor Management:
Identify, onboard, and build robust relationships with suppliers and distributors. Manage performance evaluations, contract negotiations, and issue resolution to ensure high-quality products and strong partnerships.
Pricing & Promotions:
Develop and execute competitive pricing strategies. Negotiate promotions, discounts, and marketing campaigns with suppliers to drive customer engagement and maximize category sales.
Assortment Strategy:
Optimize product assortments based on customer demand, market trends, and sales performance data, ensuring a balanced, attractive, and highly relevant product portfolio.
Market Research:
Conduct continuous market analysis to identify emerging industry trends, consumer preferences, and competitive insights to inform category assortment and pricing decisions.
Performance Tracking (KPIs):
Monitor and analyze key metrics such as sales volume, margins, inventory turnover, and customer feedback to assess category health and identify rapid growth opportunities.
Cross-Functional Collaboration:
Work closely with operations, logistics, and demand planning teams to minimize out-of-stock situations, optimize inventory levels, and ensure smooth supply chain operations.
Strategic Reporting:
Provide regular insights and updates on category performance, market dynamics, and competitive landscapes to senior management to guide strategic decision-making.
Requirements:
Bachelor’s degree in Business Administration, Marketing, Economics, or a related field.
Proven experience in category management, merchandising, buying, or product management, specifically within the e-commerce sector.
Extensive hands-on experience with product listing, pricing strategies, discount mechanics, and running promotional campaigns.
Strong knowledge of local and regional suppliers, with demonstrated experience in vendor sourcing, negotiation, and relationship building.
Excellent problem-solving abilities and proficiency in using data analytics tools to derive actionable insights from sales data and market trends.
A proactive, self-starter mindset. Ability to work independently to build a category from scratch in a fast-paced, dynamic startup environment.
Strong interpersonal skills, with the ability to negotiate effectively and collaborate with cross-functional teams.
Highly organized and detail-oriented, with the ability to manage multiple priorities, handle extensive product data, and meet deadlines. (Knowledge of logistics and last-mile delivery operations is a plus).
Location: Nicaragua; Honduras; Ecuador; El Salvador; Colombia
We are seeking a detail-oriented, bilingual Medical Virtual Assistant to support our client's medical practice. The ideal candidate has prior hands-on experience working with eClinicalWorks (eCW) in a U.S. healthcare setting and excels at managing remote front desk operations, multi-line phone support, appointment scheduling, and insurance verification with accuracy and empathy.
Key Responsibilities:
Front Desk & Phone Operations:
Serve as the primary point of contact for incoming and outgoing patient calls in both English and Spanish, resolving inquiries promptly and routing urgent clinical messages to the appropriate care team.
Appointment Scheduling:
Manage provider calendars within eClinicalWorks (eCW), including booking new patient consultations, scheduling follow-ups, handling reschedules, and executing confirmation calls to minimize no-shows.
Insurance Verification & Eligibility:
Verify active patient insurance coverage, copays, deductibles, and referral requirements prior to scheduled visits, updating demographic and payer records accurately in the EHR.
Patient Intake & Records Management:
Collect patient intake forms, upload documentation into eCW, and ensure all patient charts are complete and accurate ahead of appointments.
Administrative & HIPAA Compliance:
Maintain strict adherence to HIPAA privacy standards across all digital communications, phone interactions, and EHR documentation.
Requirements
Language:
Fluency in both English and Spanish (verbal and written) with strong bedside manner over the phone.
EHR Experience:
Proven hands-on proficiency using
eClinicalWorks (eCW)
for scheduling, patient demographics, and eligibility workflows.
Healthcare Background:
Minimum 1–2 years of experience in a U.S. medical front desk, call center, or virtual medical assistant role.
Technical Setup:
Reliable high-speed internet connection, a quiet, private workspace compliant with HIPAA standards, and a noise-canceling headset.
Core Strengths:
High attention to detail, strong organizational skills, and the ability to multitask calmly in a fast-paced clinical environment.
Please note that this is a full-time contractor position (40 hours per week) with a starting pay rate of $6 per hour depending on skillset and experience. The schedule is Monday through Friday, with a U.S time zone (PST/EST).
УдалённоNicaragua; Honduras; Ecuador; El Salvador; Colombia; The schedule is Monday through Friday, with a U.S time zone (PST/EST)
Location: Aberdeen, United Kingdom
We Are?
We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects.
For over 50 years, we’ve been energizing our clients across the world with unrivalled expertise, equipment, and technology that supports the entire asset life-cycle – offshore and on land.
We enable progress through our three global business lines: Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions.
Within these areas, we offer a wide range of services, including cranes, lifting, fluid power, training, equipment rental, pipeline and subsea, process, and valves – all designed to help our clients optimize performance, enhance reliability, and improve efficiency.
With a focus on operational excellence, we deliver value through our customized integrated solutions. This approach reduces risk and enhances efficiencies making us a leading and trusted partner every step of the way.
The Role and Responsibilities
EnerMech have an opportunity for a Certification Coordinator to join our Aberdeen office on a permanent basis. This role is to join our centralised Equipment Mobilisation/Demobilisation team. Reporting to the Certification Team Lead you will be responsible for the certification creation and compilation. Other main duties and responsibilities will include;
Responsible for ensuring all certification Job Packs are emailed to various clients as required
Keep up to date with all industry standards, highlighting training requirements to line management
Build and manage working relationships with all 3rd party inspectors and inspection company coordinators.
Discussing, challenging and supporting engineering staff on inspection and certification issues
Proactive interventions to prevent 3rd party NCR and internal UOR’s; where required contribute to the resolution and closures of any NCR / UORs
Maintain asset register / data base to ensure all certification records are correct and up to date and also managing and recording asset identity change where required
Available for overtime as required covering all certification requirements outside normal working hours
The Requirements
To be successful for this position it is essential you hold previous experience within a certification role, ideally knowledge of equipment & rigging certification compliance requirements and are proficient on all Microsoft Office packages. Previous Knowledge or experience of tools, plant and equipment is preferred although not essential. Previous experience with ERP systems such as (NAV/SAP) would be advantageous. Due to the fast paced nature of this role, it is essential you have a proven track record of working to tight deadlines and are comfortable working under pressure.
Diversity & Inclusion
EnerMech is dedicated to fostering a diverse and inclusive organisation. We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities.
Company Benefits
Generous holiday entitlement
Pension scheme
Private health cover
Various staff discount schemes
Canteen on site
Employee referral scheme
Location: Metn, Lebanon
Role Summary
The Retail Media Executive will be responsible for the accurate and timely set-up of all retail media campaigns across Toters Fresh and the Toters Marketplace. The role will focus on campaign input and quality checks in the advertising platform, maintaining the campaign tracker, and preparing the data the team needs for reporting.
Working closely with the media planners and the media performance lead, the Retail Media Executive will ensure every booked campaign goes live as agreed and that issues are flagged early.
Reporting directly to the Retail Media & Partnerships Manager, this position offers a strong entry point into retail media, digital advertising and data analytics.
Key Responsibilities
Campaign Set-up & Quality Control
Set up campaigns in the advertising platform from booking briefs, including SKUs, cities, placements, keywords, bids, budgets and dates.
Upload keyword lists and creatives and follow up with account managers on missing information.
Quality-check every campaign before and after launch, including cities, budgets, pacing and ad delivery.
Campaign Tracking & Operations
Maintain the campaign tracker, including status, dates, budgets and contacts.
Flag issues early, such as campaigns with no impressions, overspend or out-of-stock SKUs.
Help document and improve set-up processes and checklists.
Reporting Support
Pull weekly performance data from the platform and internal systems.
Prepare first-draft performance reports for the Digital Manager and Senior Digital Managers.
Candidate Profile
Bachelor's degree in Marketing, Business, Data Analytics or a related field; fresh graduates are welcome.
An internship or project in digital marketing, e-commerce or data analysis is a plus.
Very good Excel/Google Sheets skills and a strong interest in data and dashboards.
Highly organized, precise and comfortable with high-volume, detail-oriented work.
Fluency in English and Arabic. French is a plus.
Location: Metn, Lebanon
Role Summary
The media planner will be responsible for growing Toters's retail media revenue by selling, planning and optimizing advertising solutions for FMCG, beauty, household, pharmacy and consumer goods brands. The role will focus on pitching the platform's media offer to suppliers, distributors and agencies, converting opportunities into booked campaigns, and scaling advertiser investment through measurable results.
Reporting directly to the Retail Media & Partnerships Manager, this position will play a key role in monetizing Toters Fresh's traffic and building retail media into a scalable revenue stream.
Key Responsibilities
Retail Media Sales & Revenue Growth
Own and deliver the retail media revenue targets for the Toters Fresh advertiser portfolio.
Pitch and sell Toters Fresh advertising solutions and off-site media.
Prepare tailored proposals, media plans and packages for brands, distributors and agencies.
Identify upsell opportunities with existing advertisers and onboard new brands to the platform.
Secure seasonal and annual media commitments, including Ramadan, Christmas, back to school and Mother's Day.
Advertiser & Partner Management
Act as the main retail media contact for assigned brands, distributors and media agencies.
Build joint business plans with key brands in collaboration with the Commercial team.
Work with account managers and category teams to ensure SKU readiness, stock availability and promotional alignment.
Campaign Strategy & Optimization
Design campaign strategies, including placement mix, keywords, bidding, budgets and test-and-learn plans.
Oversee campaign set-up with the Campaign Executive and ensure campaigns go live as booked.
Monitor and optimize live campaigns to maximize advertiser return and platform revenue.
Follow-ups, Reporting & Performance Analysis
Lead regular post-launch follow-ups and performance reviews with advertisers.
Analyze campaign performance, including ROAS, CTR, conversion rate, CPC and incremental sales.
Deliver clear performance reports and recommendations to brand partners and management.
Share platform and product feedback to improve targeting, formats and reporting.
Candidate Profile
3–5 years of experience in Retail Media, Digital Media, Advertising Sales, E-commerce, Performance Marketing or related fields.
Proven experience pitching and selling media or digital solutions to brands, distributors or agencies.
Strong knowledge of CPC/CPM buying, search advertising and sponsored product formats.
Strong analytical capabilities, with advanced Excel/Google Sheets skills and the ability to translate data into commercial recommendations.
Excellent presentation, negotiation and stakeholder management skills.
Results-driven, organized and comfortable managing multiple advertisers at once.
Experience within grocery, FMCG, marketplace or e-commerce environments is strongly preferred.
Fluency in English and Arabic; French is a plus.
Location: Jamaica; Ethiopia; Mexico; Chile; Costa Rica; Dominican Republic
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike an outsourcing agency, we place you directly with a client where you’re hired in-house as a valued member of their team.
Job Summary
We are seeking a high-
energy
, self-driven Account Executive to lead owner acquisition efforts for a premier vacation rental management brand in the Black Hills and Colorado Springs markets. This is a full-cycle sales role for a "hunter" who thrives on turning cold prospects into signed management agreements. You will be the face of the brand for homeowners, leveraging data-backed revenue projections to show them why we are the best choice to manage their investment. If you are a proactive closer who prefers high-commission upside and wants a clear path to a Lead Sales Rep position, this is the role for you.
Key Responsibilities
Own the end-to-end sales cycle, from initial prospecting to the final signed management agreement.
Execute daily outbound prospecting targeting real estate agents, Zillow/MLS listings, and self-managed vacation rental owners.
Respond with extreme urgency to warm leads generated by national marketing and direct mail campaigns.
Conduct professional 30-minute Google Meet presentations using company decks and custom financial projections to handle objections and close deals.
Manage and maintain the CasaGrow CRM daily, ensuring every interaction and pipeline stage is accurately tracked.
Collaborate with local Operations teams to ensure a seamless handoff once a contract is signed.
Meet and exceed a target of 3 to 6+ closed units per month.
Requirements
3 to 7 years of experience in high-ticket consultative sales, specifically working with US-based clients.
Proven track record in full-cycle sales: finding leads, cold calling, and booking your own appointments.
Advanced CRM proficiency; you must be comfortable setting up workflows and managing a database of 700+ leads without relying on spreadsheets.
Exceptional English communication skills; you must be clear, professional, and easily understood on video and phone.
Strong financial literacy; comfortable presenting revenue projections and ROI to property owners.
A "closer" mentality; you take pride in winning the deal yourself rather than just setting appointments.
Experience in the vacation rental, hospitality, or real estate industries.
Previous experience using CasaGrow or similar property management sales CRMs.
Experience building referral networks with real estate agents.
Benefits
💰 Competitive salary
🌎 Fully remote role with flexible work environment
🚀 Work with high-growth global companies and innovative products
📈 Clear progression path into senior sales or leadership roles
🎯 Performance-based incentives and bonuses
🤝 Collaborative, high-performance sales culture
Location: Tbilisi, Georgia; Warsaw, Poland; Astana, Kazakhstan; Almaty, Kazakhstan; Yerevan, Armenia
Join COLIBRIX ONE – Innovating the Future of Payments
At
COLIBRIX ONE*
, we’re building advanced, AI-powered payment technologies that support Payment Service Providers (PSPs), Electronic Money Institutions (EMIs), and neobanks across the EU and the UK. As a fully licensed Electronic Money Institution (FCA Reference No. 927920) and holder of a Financial Institution Licence issued by the MFSA, as well as a principal member of both VISA and Mastercard, we provide comprehensive, real-world financial solutions that include:
Global card processing
Digital wallet infrastructure
Cross-border merchant accounts
Alternative payment methods (APMs)
Corporate accounts for legal entities
We’re a fast-growing team with a passion for innovation, security, and scalability. Our culture values curiosity, collaboration, and impact - and we’re looking for talented professionals who are ready to shape the future of fintech.
At COLIBRIX ONE, your work directly powers the digital economy. If you're eager to solve meaningful challenges and build with purpose, we’d love to hear from you.
The role:
We are looking for a
Customer Support Specialist
to assist clients and partners with a wide range of issues related to acquiring and payment systems. This role goes beyond basic customer service - you will handle technical inquiries, perform initial diagnostics and investigate issues affecting transaction processing. Close collaboration with internal teams and clear communication with clients are key to ensuring fast and effective resolution of technical problems.
Responsibilities:
Provide timely technical support to clients and partners regarding acquiring operations and payment systems
Register and categorize incoming inquiries, including requests for assistance, error reports, and reporting-related queries
Perform initial analysis and diagnosis of issues arising during transaction processing and payment gateway operations
Resolve simple technical issues independently and escalate more complex problems when necessary
Advise clients on setting up and using software for payment operations
Document client inquiries, including problem descriptions, actions taken, and outcomes
Collaborate with other company departments to promptly address clients' technical issues
What you need to succeed in this role:
At least 1–2 years of relevant experience in the fintech industry
Excellent written and verbal communication skills in English and Russian
Knowledge of the principles of operation, payment terminals and payment gateways
Good understanding of the technical aspects of payment processing and standard data transmission protocols in this field
Experience with incident management and monitoring systems (e.g., Intercom, JIRA, Grafana, Asana)
Experience with any ticketing/CRM system
Quick learning ability and adaptability to new information
A proactive and problem-solving mindset with excellent organizational skills
Excellent communication skills and ability to explain complex technical concepts in simple terms
Ability to work in shifts, including both day and night, to ensure 24/7 customer support
What we offer:
Opportunity to shape the future of fintech solutions within a growing company
A collaborative and supportive team environment
Continuous learning and development opportunities to enhance your skills and career growth
Competitive salary
Paid vacation
Fully remote work
Additional Information:
Employment Type:
B2B Contract
Working schedule:
Shift-based, including both day and night shifts (24/7 rotation)
* Employment will be offered through one of the group’s legal entities - Mellifera Kartiera Ltd, Colibrix Ltd, or Mellifera Operations Ltd - depending on the role, location, and applicable legal framework.
Athens, Greece
Cape Town, South Africa
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УдалённоNicaragua; Honduras; Ecuador; El Salvador; Guatemala; Colombia
seniorTa' Xbiex, Malta
leadMetn, Lebanon
Aberdeen, United Kingdom; We believe that diversity enriches our team, and we welcome applications from candidates of all backgrounds, cultures, and identities
Metn, Lebanon
УдалённоJamaica; Ethiopia; Mexico; Chile; Costa Rica; Dominican Republic