Location: Bangalore, India
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Our mission is to empower data practitioners to create and disseminate organizational knowledge. dbt Core is the open-source engine at the heart of this mission, used by tens of thousands of analysts and engineers to transform data with the rigor of software engineering. We are looking for a systems-oriented engineer to join the small, expert team that builds and maintains this foundational piece of the modern data stack. This is an opportunity to work on deeply technical, high-leverage problems where your contributions will improve the daily workflow of a massive and passionate open-source community.
About The Team
The dbt Core team are the stewards of the open-source engine that powers the modern data stack for tens of thousands of practitioners. This small, high-trust group of systems engineers tackles the most fundamental challenges in dbt: ensuring the performance, reliability, and architectural integrity of
dbt
itself. They not only own the core execution engine but also architect the crucial adapter framework that connects dbt to a growing ecosystem of databases and data platforms.
As a Staff Software Engineer on the Core & Adapters team, you will be a steward of the performance, reliability, and architectural integrity of dbt. You will tackle ambiguous, open-ended problems and take ownership of critical systems.
What You’ll Do
Dive deep into the dbt-core execution engine, using your systems expertise to identify, debug, and eliminate performance bottlenecks in our Python codebase.
Architect and implement improvements to our adapter interface, the crucial layer that connects dbt to a growing ecosystem of databases and data platforms, enabling the community to build more powerful and efficient integrations.
Debug complex, system-level issues that span from Linux process management and concurrency models to database query planning and network protocols.
Lead technical design discussions and contribute to the long-term architectural roadmap for dbt Core, making key decisions about what, how, and when we build to ensure its scalability and reliability for years to come.
Mentor other engineers and review contributions from our vibrant open-source community, upholding our high standards for code quality, testing, and design while fostering a collaborative and inclusive environment.
Take strong ownership of our distributed systems, troubleshoot complex production issues, and participate in an on-call rotation to maintain high availability and deliver a resilient platform experience.
Skills We’re Looking For
We are looking for an engineer with a strong performance and debugging mindset, excellent mental models for complex systems, and a deep curiosity for infrastructure and open-source software.
Required Qualifications:
6+ years of professional software development experience, with a focus on building and operating backend systems in a production environment.
Deep backend engineering experience and proficiency in Python.
A systematic, first-principles approach to problem-solving, with comfort navigating and debugging in Linux environments (e.g., understanding process scheduling, memory management, file systems).
Solid grasp of database internals, such as query execution engines, storage layers, indexing strategies, and transaction management.
Excellent communication skills and a sense of ownership, with the ability to balance technical depth with fast, iterative delivery.
Preferred Qualifications:
A background in data warehousing, data engineering, or analytics engineering.
Professional experience writing production code in Go or Rust.
Experience contributing to or maintaining a popular open-source project.
Experience building compilers, interpreters, or developer tooling.
Familiarity with performance analysis tools like
perf
or
strace
.
The Team & Our Culture
You will join a small, high-trust team of senior and staff-level engineers who are passionate about building robust, well-crafted, and reliable software. We operate in a remote-first, asynchronous-friendly environment that values deep work, clear written communication, and a high degree of autonomy. We are deeply connected to our users and the open-source community, and we believe that the best solutions come from a rigorous, collaborative, and empathetic engineering process.
#LI-REMOTE
#LI-SA1
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: United States - Remote
About Smartcat
Smartcat is building the future of work, where human expertise meets digital teammates to drive 10x to 1000x productivity gains for the world’s leading enterprises.
We’re on the frontier of an entirely new category: Agentic AI. We enable enterprises to build high-performing hybrid workforces made up of both humans and AI agents. These AI agents aren’t generic copilots. They’re fully trained digital teammates that learn from your best people, your content, and your business strategy—ready to get to work from day one.
Our platform combines generative AI, human-in-the-loop workflows, and a living Enterprise Skill Graph that continuously learns and improves. Whether you're launching a product globally, onboarding new hires, translating learning content, or aligning legal teams across regions, Smartcat turns knowledge into action and action into scale.
Over 1,000 companies, including 20% of the Fortune 500, rely on Smartcat to bring their business to the world—instantly, accurately, and in every language. As a Series C company with consistently high year-over-year growth, we’re scaling fast and investing in people who want to shape the future of work with us.
Join us in unlocking global potential, one human and agent team at a time.
WHY YOU SHOULD JOIN OUR TEAM
You'll own a large, high-value portfolio (~35 enterprise and strategic accounts) at the center of Smartcat's retention engine — with real autonomy over how you run renewals, multi-thread accounts, and drive expansion. This is a revenue-owning seat, not a support function: you'll operate independently, without dedicated CSM backing, partnering with Field Delivery Engineers on technical needs while you own customer outcomes end-to-end.
MISSION
Protect, renew, and expand Smartcat's enterprise and strategic customer base at scale — treating every renewal as a commercial motion and every account as an opportunity to multi-thread, uncover new stakeholders, and grow value.
OUTCOMES
Drive on-time gross renewals across your portfolio, identifying and addressing risk early through proactive stakeholder engagement and commercial positioning
Generate expansion ARR within existing accounts through cross-sell, upsell, and adoption of new teams, departments, regions, and workflows (e.g., growing accounts from $20K → $80K+ ARR)
Build and sustain multi-threaded relationships across business owners, functional leaders, procurement/finance, and VP/SVP/C-level executives — eliminating single-threaded risk
Own an accurate renewal and expansion forecast, with clean CRM hygiene and early, clear risk escalation
HOW YOU'LL RAMP
By Day 30:
Learn Smartcat's platform, AI/human-in-the-loop value story, and the full renewal lifecycle process
Get up to speed on your ~35-account portfolio: renewal timing, current health, key stakeholders, and known risk signals
Build working relationships with your Field Delivery Engineer partners and understand the cross-functional execution model
By Day 60:
Be running renewal conversations independently — from early risk identification through commercial positioning and negotiation
Have multi-threaded at least a portion of your portfolio, identifying whitespace and expansion triggers in target accounts
Maintain clean, forecast-ready CRM data and be calling renewal risk early and accurately
By Day 90:
Be fully accountable for on-time renewals and a predictable, accurate forecast across your full portfolio
Have active expansion motions underway in multiple accounts, with credible, outcome-driven expansion narratives built
Demonstrate consistent executive-level engagement (VP/SVP/C-level) across your book of business
WHAT YOU'VE ACCOMPLISHED
3-5+ years in Account Management, Renewal Management, or Enterprise AM roles within high-growth SaaS
A proven track record owning both renewals and expansion within existing accounts
Experience managing large account portfolios (mid-market velocity, enterprise-level accounts) with strong commercial discipline
Strong executive communication and negotiation skills, with experience selling into enterprise buying environments
Comfort traveling and being onsite with customers
A track record of operating with confidence, directness, and accountability — delivering uncomfortable truths and focusing on outcomes over activity
Why joining Smartcat might be your best move so far
A global, connected team
We’re a team of 200+ people across 30+ countries, working together through a hub-and-spoke model anchored in eight key locations: New York, London, Lisbon, Costa Rica, Serbia, Armenia, Georgia, and Spain. Most of our roles are remote-friendly, giving you the flexibility to do your best work from where you thrive. For customer-facing teams, we prioritize proximity to our customers, ensuring we stay deeply connected to their needs and deliver an exceptional experience. No matter where you’re based, you’ll be part of a highly collaborative, globally-distributed team that values ownership, speed, and meaningful impact.
Be part of an AI Native Organization
We are highly innovative, using AI across all areas of the organization to accelerate decision-making and free people to focus on strategy and high-impact work. We embrace new ideas and encourage all Smartcaters, regardless of level or department, to manage their own AI Agents. At Smartcat you’ll shape how AI transforms the workplace and play an integral role in ensuring Smartcat remains a leader in AI innovation.
Innovating a $100 Billion industry
Smartcat is reshaping the $100B multilingual content industry with an AI-powered platform that makes it easy for companies to create, translate, and localize global content at scale. Our platform enables enterprise teams to move away from slow, traditional outsourcing methods, and achieve fast, high-quality results, at a fraction of the cost.
Join the rocketship to scale-up 10x and beyond together
We are looking for someone to become an integral part of our team and play a crucial role in the most exciting part of our journey: transitioning from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation. Our journey isn’t for the faint of heart. We are growing at 130% YoY, thanks to our strong product-market fit and high-performing team, and plan to accelerate from here.
Smartcat Culture Code
: Where Diversity Meets High Performance
At Smartcat, we are committed to building a culture that highlights respect and appreciation for each individual's unique background and perspective, while maintaining a strong focus on results and engagement. We believe in welcoming everyone and fostering an inclusive environment where team members can be their authentic selves at work. Our commitment to inclusion is steadfast, and we stand firmly against discrimination and harassment.
Location: Budapest
The Wow
This role sits at the heart of our real-time data platform, empowering teams to build, deploy, and scale data products that drive critical business decisions and customer experiences.
You will design, develop, and operate the core platform capabilities that power streaming data pipelines, event-driven applications, and self-service data products. Working at the intersection of software engineering and data engineering, you will create scalable frameworks, tooling, and developer experiences that enable our teams to deliver reliable solutions with speed and confidence.
A taster of what you will be involved with:
Design and build scalable, reusable frameworks and services
for data ingestion, transformation, and processing.
Develop and maintain the platform's core capabilities, such as orchestration, data quality validation, and schema management tools.
Evolve the platform's architecture to incorporate new technologies that improve scalability, reliability, and cost-effectiveness.
Collaborate with Data DevOps Engineers to ensure platform features are automated, observable, and deployed via CI/CD.
Act as a key contributor to the platform's roadmap, identifying and prioritizing features that unlock the most value for its users.
What we are looking for:
Must haves:
University Degree in Computer Science, Engineering or equivalent.
At least 3 years of hands-on experience building and operating real-time or event-driven data platforms and streaming applications.
Strong software engineering fundamentals, with experience in a language like Python, Scala or Java.
Experience building reusable frameworks, libraries, or internal tools.
Deep knowledge of SQL
and data integration patterns. Experience in modern cloud database technologies such as Snowflake or Redshift are considered an asset.
Experience with data streaming technologies such as Kafka is a must.
Strong experience building distributed data processing workloads using Apache Spark (PySpark and/or Scala).
Hands-on experience designing and operating event-driven architectures on AWS, including services such as MSK, Kinesis Data Streams, EKS, EMR, Lambda, and EventBridge.
Experience in NoSQL databases such as HBase, Cassandra, and DynamoDB.
Excellent verbal and writing English communication skills.
Nice to have:
Familiarity with real time reporting tools like Grafana or Datadog
Familiarity with Data Modelling Concepts like Inmon, Kimball and Data Vault
Knowledge AWS services like Glue, Lambda, Step Functions and S3
Experience with orchestrating data pipelines using tools like Airflow.
Experience building or managing APIs and microservices.
Familiarity with infrastructure scripting like Terraform
and CI/CD practices.
What we offer
Fitness-wellness allowance
🧗♂️
Company mobile phone for private use with 100 GB
📱
Annual HUF devaluation compensation
💡
Hybrid model: 3 days in the office 🏢
& 2 days from home
🏠
Private Health Insurance
🩺
Career development
📈
Technical and soft-skill training opportunities 🎓
Breakfast, fruits & lunch 🍎
Team building events
🥳
Challenge accepted?
By submitting your application, you understand that your personal data will be processed as set out in our
Privacy Policy
Location: Malta
The Wow
This role sits at the heart of our real-time data platform, empowering teams to build, deploy, and scale data products that drive critical business decisions and customer experiences.
You will design, develop, and operate the core platform capabilities that power streaming data pipelines, event-driven applications, and self-service data products. Working at the intersection of software engineering and data engineering, you will create scalable frameworks, tooling, and developer experiences that enable our teams to deliver reliable solutions with speed and confidence.
A taster of what you will be involved with:
Design and build scalable, reusable frameworks and services
for data ingestion, transformation, and processing.
Develop and maintain the platform's core capabilities, such as orchestration, data quality validation, and schema management tools.
Evolve the platform's architecture to incorporate new technologies that improve scalability, reliability, and cost-effectiveness.
Collaborate with Data DevOps Engineers to ensure platform features are automated, observable, and deployed via CI/CD.
Act as a key contributor to the platform's roadmap, identifying and prioritizing features that unlock the most value for its users.
What we are looking for:
Must haves:
University Degree in Computer Science, Engineering or equivalent.
At least 3 years of hands-on experience building and operating real-time or event-driven data platforms and streaming applications.
Strong software engineering fundamentals, with experience in a language like Python, Scala or Java.
Experience building reusable frameworks, libraries, or internal tools.
Deep knowledge of SQL
and data integration patterns. Experience in modern cloud database technologies such as Snowflake or Redshift are considered an asset.
Experience with data streaming technologies such as Kafka is a must.
Strong experience building distributed data processing workloads using Apache Spark (PySpark and/or Scala).
Hands-on experience designing and operating event-driven architectures on AWS, including services such as MSK, Kinesis Data Streams, EKS, EMR, Lambda, and EventBridge.
Experience in NoSQL databases such as HBase, Cassandra, and DynamoDB.
Excellent verbal and writing English communication skills.
Nice to have:
Familiarity with real time reporting tools like Grafana or Datadog
Familiarity with Data Modelling Concepts like Inmon, Kimball and Data Vault
Knowledge AWS services like Glue, Lambda, Step Functions and S3
Experience with orchestrating data pipelines using tools like Airflow.
Experience building or managing APIs and microservices.
Familiarity with infrastructure scripting like Terraform
and CI/CD practices.
What we offer
Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.
Challenge accepted?
By submitting your application, you understand that your personal data will be processed as set out in our
Privacy Policy
Location: Remote - USA
Workplace: Remote
The R&D team at Chainalysis is inspired by solving the hardest technical challenges and building products that establish trust in cryptocurrencies. We're a global organization that thrives on challenging work and doing it alongside exceptionally talented teammates. Our industry evolves rapidly, and our mission is to build a flexible, AI-driven platform that automates entity resolution, optimizes data labeling pipelines, and creates predictive models that identify illicit patterns before they escalate.
Our data and solutions have been used to solve some of the world's most high-profile criminal cases and grow consumer access to cryptocurrency safely. Now, by pairing the industry's most trusted blockchain data with agents that reason, investigate, and act, we help our customers scale their workflows as the cryptocurrency economy becomes increasingly mainstream.
Chainalysis data has helped solve some of the world’s highest-profile criminal and national-security cases and made it safer for people everywhere to access crypto. The Global Intelligence Team produces the attribution at the heart of that data — connecting on-chain activity to the real-world entities behind it, across the global crypto ecosystem. It’s the intelligence data moat beneath every Chainalysis product, and what investigators, sanctions authorities, and national-security agencies rely on to follow the money and disrupt threats.
Few threats test that mission harder than North Korea and China. Through Lazarus Group, the DPRK has stolen billions in crypto — via exchange and DeFi hacks and IT-worker schemes — to fund its weapons program, then laundered it through mixers, cross-chain bridges, and Chinese OTC networks. China, in turn, sits at the center of global crypto money laundering — from guarantee marketplaces and underground banking to scam compounds, fentanyl vendors, and cartel-linked laundering. The two are deeply intertwined, and making that activity visible on-chain is one of the most consequential problems in crypto intelligence today.
As our DPRK- and China-focused intelligence analyst — the team’s subject-matter expert on North Korea and China — you’ll own that problem end to end. This is a depth role: while our analysts cover the breadth of the crypto-services ecosystem, you’ll go deep on a single, high-stakes domain — becoming the person, inside Chainalysis and increasingly across the industry, who understands how DPRK and Chinese actors use crypto and can prove it on-chain. You’ll own the attribution for their crypto footprint, map how these networks actually operate, turn that into finished intelligence customers act on, and be the expert voice representing Chainalysis on DPRK and China crypto threats.
Who you’ll work with
You’ll join a fast-moving, globally distributed team — analysts, threat-domain SMEs, data scientists, and engineers — collaborating across time zones, async and in real time. We move fast, hold each other to a high bar, and back each other up across regions. As the DPRK & China SME, you’ll be the single point of depth for the domain and a force multiplier for everyone working adjacent to it.
In this role, you’ll:
- Own DPRK & China attribution end to end — the threat-actor entities, their definitions, and the accounts, addresses, and infrastructure they operate: Lazarus Group and DPRK state-sponsored theft and laundering, DPRK IT-worker networks, Chinese-language OTC and underground-banking networks, guarantee marketplaces (e.g., Huione-style platforms), scam-compound and pig-butchering laundering infrastructure, fentanyl and precursor vendors, and Chinese money-laundering organizations.
- Lead the attribution response to DPRK- and China-related sanctions events — when OFAC or allied authorities designate DPRK actors, exchange-hacking units, or Chinese laundering networks, drive the rapid, high-visibility on-chain attribution that turns those designations into coverage in our data, often against the clock.
- Map the networks on-chain — trace how stolen and illicit funds move through mixers, cross-chain bridges, no-KYC swaps, OTC brokers, and off-ramps, following DPRK hack proceeds into and through Chinese laundering infrastructure, and keep that picture current as they adapt to pressure.
- Produce finished intelligence — advisory notes, customer and partner briefings, and contributions to flagship publications (the Crypto Crime Report and beyond) that make DPRK theft/laundering and Chinese money laundering legible and actionable.
- Be the named external expert — represent Chainalysis on DPRK and China crypto threats at conferences, on panels, with the press, and in briefings to public- and private-sector partners.
- Help set the DPRK & China collection agenda — surface what data we need on these networks and feed those requirements into our collection process and priority intelligence requirements; you direct collection for the domain, but it runs through the team’s apparatus and prioritization, not you alone.
- Translate typologies into detection — turn what you learn about DPRK and Chinese methods into guidance that our products and our customers can operationalize.
- Build with AI — design and tune the automation that scales your analysis and the team’s, and handle the hard cases automation can’t.
- Level up the team — raise the bar on DPRK, China, and money-laundering tradecraft broadly, and partner closely with analysts, other SMEs, data science, and engineering.
We’re looking for candidates who have:
- Deep, demonstrable DPRK and/or China expertise — real command of DPRK state-sponsored crypto operations (Lazarus Group, exchange and bridge hacks, IT-worker schemes) and/or Chinese-language money laundering, OTC and underground banking, guarantee marketplaces, and organized-crime finance. This is the core of the role, and we’ll expect you to show it.
- On-chain tracing ability against DPRK/China targets — direct experience following DPRK hack laundering or Chinese OTC/laundering networks on-chain, or deep DPRK/China threat-finance expertise paired with proven blockchain-tracing skill you can bring to bear here from day one.
- A national-security or threat-finance background — intelligence, sanctions, counter-threat-finance, or investigations, from the IC, Treasury/OFAC, law enforcement, the military, a think tank or research institution, or private-sector CTF/sanctions work.
- Regional fluency — a strong grasp of the DPRK and Chinese illicit-finance ecosystems and regional money-laundering flows. Mandarin and/or Korean language ability is a significant plus.
- Elite potential and a proven track record — exceptional aptitude, judgment, and work ethic; you’ve led hard problems end to end and you raise everyone around you.
- Excellent writing and communication — this is an outward-facing expert role; your intelligence has to land with analysts, customers, and senior audiences alike.
- AI-forward instincts — you build automation to scale your work and others’, not just use it.
- Comfort working with data; blockchain forensics experience strongly preferred.
- 5+ years of relevant analytic, intelligence, or threat-finance experience for a Senior hire; 8+ years and recognized domain authority for a Staff hire.
You might also have:
- Mandarin and/or Korean language ability.
- Direct experience with OFAC sanctions, designations, or the designation process — especially involving DPRK or Chinese entities.
- A record of published research or public speaking on DPRK crypto theft, Lazarus Group, or Chinese money laundering.
- Familiarity with cross-chain bridge and mixer laundering, guarantee marketplaces (e.g., Huione-style platforms), or Chinese OTC and underground-banking networks.
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Location: Warsaw
Workplace: Hybrid
- Job title: Senior Accountant
- Location: Warsaw, Poland
- Team: Group Accounting
- Employment Type: Permanent
- Working Arrangement: Hybrid (3 days per week on-site)
- Employment is subject to applicable security screening (incl. SUPO)
Who are we?
ICEYE delivers space-based intelligence, surveillance, and reconnaissance (ISR) capabilities to governments and allied nations. This includes sovereign and turnkey ISR missions leveraging ICEYE's world-leading synthetic aperture radar (SAR) satellite technology, as well as access to data from the world's largest SAR satellite constellation. These capabilities enable partners to detect and respond to critical changes anywhere on Earth with unprecedented speed and accuracy - day or night and in any weather, supported by ultra high-resolution imagery and high-frequency revisits.
As a trusted partner for defense, intelligence, security, and maritime domain awareness, ICEYE's near real-time data creates a tactical advantage for mission-critical operations. Designed for dual use, the platform also serves civil protection and commercial users for natural-catastrophe intelligence, insurance, maritime monitoring (including oil-spill detection), and finance, contributing to global security and community resilience.
ICEYE operates internationally with offices in Finland, Poland, Spain, Japan, the UAE, Greece, India, Portugal, the Netherlands, Germany and the US. The company has more than 1600 employees, inspired by the shared vision of improving life on Earth by becoming the global source of truth in Earth Observation.
About the role
As ICEYE continues its rapid global expansion, our Finance organization is scaling to match the pace and ambition of the company. We are now seeking a Senior Accountant to join our Group Accounting team and play a central role in ensuring the accuracy, integrity, and efficiency of our financial operations. Based in Warsaw or Espoo, and reporting to the Group Accounting Senior Manager, you will be a key contributor in our monthly group closing and consolidation process, taking ownership of journal entries, accruals, reconciliations, and subsidiary oversight.
In this role, you will work at the heart of a fast-moving, international environment where accounting plays a critical role in enabling confident decision-making and supporting ICEYE’s growth trajectory. The position offers significant opportunities for professional development, exposure to complex and evolving accounting topics, and the ability to help shape and optimize our financial processes as the company scales. You will join a motivated and collaborative team that values continuous improvement, ownership, and a proactive mindset.
What you will do
Execute day-to-day general ledger and controlling activities, including timely and accurate booking of journal entries, accruals, and balance sheet reconciliations. In addition, you will:
- Identify potential for and apply AI and automation tools to scale output and drive efficiency.
- Support the monthly group closing, ensuring the completeness, accuracy, and consistency of group and subsidiary financial data.
- Oversight of subsidiaries, acting as a point of contact to ensure adherence to group policies, reporting timelines, and quality requirements.
- Contribute to the preparation of financial reporting deliverables, including IFRS footnotes for consolidated statements and FAS reporting for the parent.
- Collaborate closely with Business Finance, Engineering, Global Manufacturing, and other teams to ensure accurate financial data, alignment on business activities, and timely information flow.
- Drive standardisation and scalability of general ledger processes in a rapidly expanding multinational environment, promoting consistency, efficiency, and quality across entities.
- Identify, recommend, and implement process improvements that enhance efficiency, strengthen controls, and mitigate risks before they materialise.
- Support the development and optimisation of NetSuite by contributing to design requirements, configuration improvements, workflow enhancements, and testing activities.
- Assist with year-end audit activities, providing accurate documentation and timely explanations.
Role-specific Competences
- You have at least 4-5 years of experience in general ledger accounting, ideally in a high-growth, multinational environment.
- Minimum of bachelor’s degree in accounting or finance.
- Tangible, hands-on experience with AI and automation, demonstrated through concrete examples (beyond prompting).
- Strong knowledge of financial reporting, including IFRS, and tax compliance.
- Exposure to and experience in financial transformation, including process and ERP development initiatives.
- Self-motivated, proactive, with the ability to see the bigger picture.
- Demonstrated proficiency in Microsoft Office and Google Suite tools and infrastructure.
- You have excellent analytical and problem-solving abilities with attention to detail.
- Excellent communication skills in English (written and verbal).
- You are based in Warsaw, Poland
In addition to the above, the following are considered advantageous:
- In the process of obtaining or in possession of a professional accounting qualification e.g. CA, ACCA, CPA, or similar.
- Experience working within the Big 4 .
- Knowledge of Finnish Accounting Standards
APPLICATION PROCESS
- TA screening
- Hiring Manager Interview
- Take-home assignment (1 week to complete)
- Assignment review with VP of Global Corporate Controlling and Accounting Manager
- Final interview with CFO
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: North America
Workplace: Remote
At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires.
Founded in 2019, Linear has become the platform of choice for more than 50,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship.
Quality is our competitive advantage. Every member of our fully remote team is a maker at heart, caring deeply about the quality and feel of our work. While the industry optimizes for speed and metrics alone, we believe that craft and quality have lasting value. Quality creates gravity — it pulls people toward our team and product rather than requiring us to push. This philosophy drives everything we do, from product decisions to hiring choices.
For this role, we expect robust design skills, sharp product thinking, and the ability to engage in technical discussions. We work in small, autonomous project teams, where engineers are paired tightly with designers to explore ideas, build prototypes, deploy internal builds, and ultimately ship to customers. You will be a key element of projects from beginning to end.
Location & work mode
Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based in North America. You can work from anywhere within this region. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel.
What you'll do
- Own the experience of our iOS and Android mobile apps, including guiding the adaptation of desktop features to mobile
- Pair closely with mobile engineers and product leads to initiate and complete mobile-specific projects, no hand-offs
- Take opportunities to redesign or refine key screens and flows, as well as smaller quality issues and “paper cuts” as you use Linear
- Create mockups, prototypes, and high-fidelity visuals to communicate ideas and describe their execution
- Guide and inspire fellow designers through collaborative critique of work-in-progress across both mobile and desktop platforms
- Use and improve our lightweight design system components
- Help with hiring new teammates that can elevate our team and product
What we’re looking for
- 5+ years experience designing software, with mobile-specific emphasis
- Courage to ask questions, experiment, and advocate for what you feel is right
- Humility to accept feedback, adapt your thinking, and iterate toward the best solution
- Experience with prototyping directly in code, or with tools like Figma, Origami, etc
- Ability to distill problems and feedback, then design clear, focused solutions
- Effective written and verbal communication skills — much of our work is async
What we offer
We're a small, focused team that cares deeply about the quality of our work and the people we do it with. Here's what you can expect:
- Competitive salary and equity
- Employee-friendly equity terms including early exercise in the US and extended exercise windows
- Daily meal and coffee stipend on every workday
- Paid co-working space or desk
- Health coverage (based on country requirements)
- 5 weeks paid vacation, plus local statutory holidays
- 4 months paid parental leave
- Paid month off after 4 years & every 2 years thereafter
- Regular team events and off-sites
- Remote-first with no required commute
Compensation
For US-based candidates, the expected cash compensation range for this role is $220,000—$268,250. For sales roles, this range represents on-target earnings (OTE), including base salary and variable compensation; for all other roles, it represents base salary. Final compensation is determined based on job-related knowledge, skills, and experience. For sales roles, actual earnings vary based on sales performance. Equity is a meaningful part of all offers at Linear.
Learn how we think and work
- Part I https://linear.app/blog/a-design-reset and Part II https://linear.app/blog/how-we-redesigned-the-linear-ui of how we redesigned the Linear UI
- Our hiring process: How we hire at Linear https://linear.app/now/how-we-hire-at-linear
- Read me https://linear.app/readme a story about our mission
- Why and how we do work trials https://linear.app/blog/why-and-how-we-do-work-trials-at-linear Linear blog post
- How we use AI in design https://designerfund.substack.com/p/ai-design-linear feature of Linear's design team
- Crafting quality that endures https://www.youtube.com/watch?v=pCil7YNhNCU Config keynote by our Co-founder & CEO, Karri Saarinen
- Our recent tender offer: Sharing Linear’s growth with the people building it https://linear.app/now/sharing-growth-with-the-people-building-linear
A note on recruitment fraud: all official Linear hiring communication comes from an @linear.app http://linear.app email address, and all open roles are listed at linear.app/careers http://linear.app/careers. We never ask candidates for payment or financial information. Suspicious messages can be reported to security@linear.app.
Linear is an equal opportunity employer. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
Location: Tokyo, JP
About the Role
The Innovation Architect acts as a Solution Architect for collaboration and ways of working within Miro’s Miro Optimization Services & Training (MOST) program.
MOST is Miro’s annual professional services subscription designed for enterprise customers who need ongoing, flexible access to expert guidance—not a one-time project.
Customers receive 240 hours per year of services to help them design, implement, and scale collaboration solutions in Miro across teams, functions, and geographies.
In this role, the Innovation Architect partners with customers to translate business strategy into scalable collaboration architectures inside Miro.
This includes diagnosing workflow and adoption challenges, designing governance and operating models, and shaping a structured, outcomes-driven solution roadmap that evolves as customer needs change.
Innovation Architects operate as trusted advisors to both business and technical stakeholders.
They design end-to-end collaboration solutions by combining process design, workspace architecture, governance, and enablement to ensure customers achieve measurable value from Miro
What you'll do
Lead discovery to understand customer goals, workflows, and pain points; translate findings into a structured MOST game plan aligned to their 240-hour allocation
Facilitate vision, alignment, and prioritization sessions to help customers define outcomes, success criteria, and adoption milestones
Conduct collaboration, workflow, and workspace assessments; synthesize insights and provide clear recommendations for improvement
Design and implement governance frameworks (workspace structure, naming, access, lifecycle, templates) that reduce risk and support long-term scalability
Guide customers through change-management initiatives, including communication plans, stakeholder alignment, and rollout sequencing
Coach teams on Miro best practices, intelligent templates, AI workflows, and techniques to streamline planning, retrospectives, decision-making, and cross-functional work
Facilitate workshops across Agile ceremonies, product development, innovation, research, design thinking, and strategy development
Build lightweight prototypes, templates, and reusable workflows that accelerate customer adoption and demonstrate the art of the possible
Partner with IT/Admin stakeholders to establish standards, reduce tool sprawl, and drive consistency in workspace setup and governance
Recommend process optimizations that increase operational efficiency, improve collaboration quality, and reduce context switching
Provide ongoing advisory support throughout the MOST subscription, updating forecasts, adjusting plans, and ensuring hours are used strategically
Track progress against milestones and outcomes; flag risks early and help customers re-prioritize work as business needs evolve
Collaborate with CSMs, Architects, and Engagement Managers to ensure consistent delivery and alignment across customer stakeholders
Contribute to internal playbooks, templates, and delivery assets that improve team leverage and delivery efficiency across Professional Services
Stay current on Miro innovations, AI features, and collaboration trends to continuously uplevel customer guidance
What you'll need
6+ years in consulting, change management, Agile transformation, digital collaboration, or similar fields
Experience supporting enterprise-scale teams through workflow, process, or tool adoption initiatives
Proven ability to lead structured discovery, synthesize insights, and define actionable recommendations
Strong record of enabling cross-functional teams (IT, Product, Design, Strategy, PMO, Engineering) to adopt new tools or improve collaboration maturity
Technical Skills:
Familiarity with collaboration governance frameworks, workspace architecture, and lifecycle management
Experience with Human-Centered Design, Agile methodologies, Design Thinking, or innovation frameworks
Fluency in Miro (preferred) or similar platforms (Figma, Lucid, JIRA, Confluence)
Ability to map workflows, diagnose adoption barriers, and design scalable collaboration systems
Soft Skills:
Excellent communication, facilitation, and stakeholder-management ability
Skilled at simplifying complexity and driving clarity with senior and cross-functional audiences
Adaptable, detail-oriented, and comfortable working in dynamic, ambiguous environments
Language:
Near-native proficiency in Japanese and business-level English proficiency sufficient for internal communication, including meetings and discussions
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our
Global Miro benefits board
.
#LI-YN1
About Miro
Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 100M users and 250,000 companies collaborate in the Innovation Workspace. Miro was founded in 2011 and currently has more than 1,600 employees in 13 hubs around the world.
We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!
Check out more about life at Miro:
Youtube:
https://www.youtube.com/@lifeatmiro
Blog:
https://miro.com/careers/life-at-miro/all/
Instagram:
https://www.instagram.com/mirohq/
At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences.
Miro’s mission —
Empower teams to create the next big thing
— is how we think about our product, people, and culture.
We believe that creating big things requires diverse and inclusive teams.
Diversity
invites all talent with different demography, identities and styles
to step in
, and
inclusion
invites them to step
closer together.
Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.
Miro handles and uses personal data of job applicants in line with its
Recruitment Privacy Policy
found
here
.
Location: Athens
Are you an experienced DevOps Engineer looking for your next career opportunity? The Wallet Area within Product Development is now hiring!
THE WOW
You will be part of preparing our journey to containerization, improved delivery via cloud deployment, increasing the scalability of our systems while also maintaining their high quality. To accommodate new requirements, we are constantly re-evaluating our systems design and working on exciting new features. You will be part of a passionate team, which is building an industry leading, scalable, multi-brand platform to support 25+ online brands! Our brands are used by hundreds of thousands of users and growing
To sum it up: you will be taking our Wallet platform to a new level!
A taster of what you will be involved with:
Working with cutting edge technology enabling our Cloud Journey
The DevOps Engineer for our Wallet Department will be responsible for supporting development teams (both Backend and Frontent focused), and will be instrumental in enhancing CI/CD pipelines, improving monitoring and observability, and supporting & maintaining other custom infra solutions.
Take ownership of CI/CD pipelines, guiding developers to improve automation, reliability, and test coverage. Lead the migration from Octopus to GitHub Actions and foster a culture of developer-led deployment
Design and evolve monitoring systems with Prometheus/Grafana (or future alternatives), integrating observability into CI/CD workflows. Ensure robust tracing, logging, and metrics correlation across services.
Support and extend custom-built infrastructure components to handle increased traffic and complex routing. Collaborate with frontend and backend teams to ensure performance, scalability, and security.
Work closely with all Wallet teams and DevOps engineers focused on infrastrucutre and operations. Provide tooling and guidance to developers across environments.
What we're looking for:
Experience with GitHub Actions and Octopus; strong focus on deployment automation, speed, reliability, and test coverage. Ability to guide developers and foster ownership of CI/CD workflows.
Proficiency with Prometheus/Grafana; capable of building dashboards, improving alerting, and integrating monitoring into CI/CD. Understanding of observability practices including tracing, logging, and metrics correlation.
Experience with custom-built NGINX setups; able to extend routing rules to support increased traffic and complex routing needs.
Strong knowledge of AWS (EC2, ALB, VPC, EKS); experience managing infrastructure using Terraform and modules.
Proven experience setting up and managing Kubernetes clusters, ideally with AWS EKS and Rancher RKE.
Ability to write scripts in Python, Bash, PowerShell or similar for automation and tooling.
Proficient in Git and versioned source control practices.
Support build and deployment processes for both backend (.NET) and frontend (JavaScript/TypeScript, StencilJS) applications, ensuring smooth CI/CD integration and performance monitoring
Strong cross-functional collaboration skills; able to work with Gaming teams and Infra/Ops DevOps engineers.
Solid understanding of DevOps culture and ITIL best practices. Problem-solving mindset with ability to resolve complex technical issues efficiently.
Excellent problem-solving skills, with the ability to analyze complex technical issues and provide effective solutions in a timely manner.
Act as a technical enabler for development teams, providing tooling, guidance, and support across environments. Champion DevOps best practices and empower teams to take ownership of their delivery pipelines
Who We Are
Betsson Group is one of the largest companies within the Global iGaming space and can trace our heritage as far back as the 1960’s. We’re Swedish and publicly listed too with our Operational HQ located on the Mediterranean Island of Malta.
We strive to deliver the best customer experience in the industry. As a market leader within iGaming we offer online gaming products across 12+ jurisdictions and 20+ brands.
You will be part of a passionate team, which is building an industry leading, scalable, multi-brand platform used by hundreds of thousands of our customers!
What we offer
Monthly Allowance for Lunch
Private & Life Plan Insurance for you and your family
Team Building Budget
Annual Wellness Allowance
Corporate Travel Insurance
Events and initiatives both Local (Quarterly Meetings) and Global
Professional Development Programs & Internal Career Opportunities
Milestone Birthday
Much like a rollercoaster, life at Betsson Group is fast-paced, full of twists and turns, and always exciting. With more than
2,800
colleagues representing over 75 nationalities
across a global network of offices
- including
1,500
at our operational headquarters in Malta - every day brings new challenges and opportunities to grow. It may not be for the faint-hearted, but if you thrive on innovation, enjoy pushing boundaries and want to be part of a diverse, international team, then you’ll fit right in at Betsson.
Challenge accepted?
Check out the
Betsson Group Blog
to find out what our employees are talking about
If you are interested to learn more, please apply with your CV in English.
By submitting your application, you understand that your personal data will be processed as set out in our
Privacy Policy
Location: New York, US; San Francisco, US
About the team
The Customer Success Management team (CSM) is part of Customer Experience, which also includes Renewals and Support teams. CSMs work with our Enterprise-licensed customers to help them collaborate and innovate with Miro continuously, resulting in high retention and expansion rates.
About the role
Miro is looking to hire a strategic Global Customer Success Leader to be responsible for building, coaching, and leading an amazing team of Customer Success managers and CSMs. Furthermore, you will partner closely with our regional Sales leaders and Professional Services leaders and other cross-functional partners to drive regional strategy, build senior executive relationships at our enterprise customers, ensure we drive value, and continuously improve adoption and retention.
What you’ll do
Build, coach and lead the Americas and Japan/Apac Customer Success teams
Partner with sales leadership and other functions to improve customer lifetime value (CLV) through higher product adoption, customer value, health scores, customer satisfaction, retention and expansion
Drive the team to hit Key Performance Indicators
Mentor the team to maintain account hygiene, health, and indicators
Participate in revenue and health forecasting
Partner with stakeholders to define and deliver on a best-in-class customer experience
Personally work with our largest customers (10K+ employee size) to establish executive relationships
Participate and contribute in formulating key strategic decisions as a part of the CS leadership team
As a senior leader you will continually demonstrate Miro’s behaviors and values to drive an inclusive and engaged culture
What you’ll need
10+ years experience in Strategic or Enterprise (High Touch) Customer Success and/or Account Management leadership with a consistent track record of meeting targets
7+years leading Customer Success and/or Account Management teams at high-growth B2B SaaS company
Have successfully lead Director level leaders in the past
Strong foundation in the Customer Success norms, processes, and KPIs
Excellent communication skills, ability to build relationships and work cross-functionally
Background of hiring, training, and enabling CSMs with strong performance management skills
Experience in working with Digital Customer Success and/or Marketing to drive CS at scale.
Experience driving professional services to deepen customer relationships and accelerate their time to value.
Excellent ability to identify and resolve problems in CS processes
Solid understanding of AI, Enterprise SaaS applications and collaboration technology
What's in it for you
We want you to feel supported, connected, and ready to grow. Our global benefits package generally includes equity, a wellbeing benefit, a WFH equipment allowance, and an annual Learning & Development stipend. Join a diverse team where you can do your best work. Full benefits may differ per location. If you would like to learn more about location-specific benefits, please refer to our
Global Miro benefits board
.
About Miro
Miro is a visual workspace for innovation that enables distributed teams of any size to build the next big thing. The platform's infinite canvas enables teams to lead engaging workshops and meetings, design products, brainstorm ideas, and more. Miro, co-headquartered in San Francisco and Amsterdam, serves more than 100M users and 250,000 companies collaborate in the Innovation Workspace. Miro was founded in 2011 and currently has more than 1,600 employees in 13 hubs around the world.
We are a team of dreamers. We look for individuals who dream big, work hard, and above all stay humble. Collaboration is at the heart of what we do and through our work together we hope to create a supportive, welcoming, and innovative environment. We strive to play as a team to win the world and create a better version of ourselves every day. If this sounds like something that excites you, we want to hear from you!
Check out more about life at Miro:
Youtube:
https://www.youtube.com/@lifeatmiro
Blog:
https://miro.com/careers/life-at-miro/all/
Instagram:
https://www.instagram.com/mirohq/
At Miro, we strive to create and foster an environment of belonging and collaboration across cultural differences.
Miro’s mission —
Empower teams to create the next big thing
— is how we think about our product, people, and culture.
We believe that creating big things requires diverse and inclusive teams.
Diversity
invites all talent with different demography, identities and styles
to step in
, and
inclusion
invites them to step
closer together.
Every day, we are working to build a more diverse Miro, cultivate a sense of belonging for future and current Mironeers around the world, and foster an environment where everyone can collaborate and embrace differences.
Miro handles and uses personal data of job applicants in line with its
Recruitment Privacy Policy
found
here
.
Location: Metn, Lebanon
Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience.
At Toters, technology is at the heart of everything we do. We have product teams that are working hard every day to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.
About Toters Trade
Toters Trade is the wholesale business unit of Toters, providing restaurants, cafés, hotels, supermarkets, convenience stores, and other businesses with a reliable one-stop wholesale solution. We offer a wide range of food, beverages, and non-food products, combining competitive pricing, strong supplier partnerships, and fast delivery to help our customers run their businesses efficiently.
In this role, you are responsible for sourcing, developing and introducing product ranges that meet the needs of Toters Trade's wholesale customer base. The Demand Planner is expected to ensure the right products are available at the right time while maintaining optimal inventory levels and working closely with suppliers to support business growth.
Job Description
Understand B2B customer demand, wholesale market trends, and the competitive landscape.
Place appropriate orders to ensure product availability that meets customer demand.
Make forecasts for product demand to ensure optimal inventory levels.
Analyze sales data and market insights to identify trends and improve forecast accuracy.
Develop exit strategies for unsuccessful products.
Foster trust relationships with suppliers to achieve better pricing and quality of service.
Optimize product assortment and inventory levels to maximize availability and profitability.
Liaise with the Commercial to determine competitive pricing and promotional activities.
Work closely with Warehouse, sales, and Operations teams to ensure product availability.
Requirements
Bachelor’s degree in Business, Supply Chain or other relevant fields.
A minimum of 2 – 4 years’ experience in a demand planning or forecasting role.
Experience in FMCG, wholesale, retail, or food distribution is preferred.
Solid understanding of inventory management practices and procedures.
Strong mathematical and analytical skills.
Capability to multitask in a fast-paced environment.
Excellent written and verbal communication skills.
Location: New York, NY
Our Story
At think-cell, we create powerful software solutions that help professionals be more efficient and productive. Founded in 2002 and based in Berlin, our tools integrate seamlessly with Microsoft Office to help users create presentations, charts, and diagrams with ease. Our dynamic, international team values creativity, collaboration, and technical excellence.
What You Will Do
The Regional Marketing Manager will
drive think-cell's North America marketing efforts, shaping and executing our regional strategy. As a critical link between the global Marketing org, GTM team, and other stakeholders, you’ll ensure seamless brand alignment. This is an exciting opportunity to bring creativity, strategic thinking, and collaboration skills to a role that directly impacts our growth and success.
You will be part of the Regional Marketing function within think-cell’s Marketing team and work closely with cross-functional teams in a tech-driven, startup-style environment backed by an established product and funding.
Key Responsibilities
Own regional campaigns across North America with priority on the US market, driving business growth, brand awareness and user engagement.
Extract insights from product, sales and marketing teams to develop and steer our marketing strategy in the US.
Partner with local agencies, publications, thought leaders and influencers to promote think-cell to relevant audiences.
Together with other GTM teams, plan and execute an event strategy across both physical and virtual events, driving strong ROI, awareness and engagement uplift.
Support sales led growth through collaboration with go-to-market teams, enabling them with high-quality collateral materials through all stages of the customer journey.
Work closely with the internal design and content teams to deliver the highest quality creative assets.
Establish strong communication channels between regional sales teams and core marketing team, as well as the rest of the organization.
You will be great for this position if you have
5-7+ years of experience in B2B marketing, preferably for a software / SaaS business.
Experience in developing end-to-end marketing campaigns in the US market: from strategy and planning to launch and performance analysis.
Proven track record in effectively running one or more of the following channels: event marketing, influencers, partnerships, brand and PR.
Ability to effectively work with design and content counterparts to build effective creative assets.
A proactive, problem-solving approach with strong project management and communication skills.
Strong analytical skills, hands-on experience with campaign analysis and reporting, knowledge of Matomo and Power BI.
Experience working with Salesforce and SFMC.
Experience running influencer marketing and partnerships is a plus.
Experience working with think-cell, Microsoft PowerPoint and Excel is a plus.
Experience working with finance and consulting services is a plus.
Bachelor's or Master's degree in Marketing, Business Administration, or a related field required.
Willingness to work in office, 3 x hybrid schedule (once NYC office opens)
Willing to travel 15%
Our Values
At think-cell, our values are at the heart of everything we do. They guide how we work, collaborate, and create value for our customers. As part of our team, you will embody and help shape the following principles that define us:
Forward Thinking: We are adaptable innovators – we embrace change, value progress, and challenge the status quo to find the best solutions.
Ownership: We take pride in our work – we own our mistakes, learn from them, and go the extra mile to deliver exceptional results.
Customer First: We are committed to our customers – we understand, prioritize, and deliver lasting value through meaningful solutions.
Unified Team: We cultivate collaboration and value every voice – we prioritize integrity and respect, ensuring everyone feels heard, supported, and aligned in our shared mission.
Strive for Excellence: We are driven by excellence – we set ambitious goals, pursue quality relentlessly, and foster growth through exceptional talent.
We believe in a human hiring process, every application is personally reviewed.
Join Our Journey
We encourage you to apply even if you don’t meet every requirement. At think-cell, we celebrate diversity because it drives creativity and excellence. We welcome individuals from all backgrounds who are passionate about making a real impact.
Joining us means more than just a job – it’s an opportunity to be part of an inclusive, innovative, and supportive team that values collaboration and growth. Together, we can push boundaries and achieve great things.
Compensation: think-cell believes the value of pay transparency contributes towards an honest and supportive culture. For this role, we anticipate paying in the range of 115 -135k OTE, for the NYC market. The actual amount to be offered to the successful candidate will be dependent upon the key aspects of each case, which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any think-cell variable incentive includes a targeted dollar amount, and any actual payout amount is dependent on company and personal performance. think-cell provides comprehensive benefits package including medical, dental, vision, disability leave, parental leave, pto and 401k contribution (all benefits are subject to eligibility requirements).
At think-cell, we value diversity. think-cell is proud to be an equal opportunity employer and does not discriminate based on race, color, religion, national origin, age, disability, sex, gender identity or expression, sexual orientation, marital status, military or veteran status, or any other characteristic protected by law.
Location: San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
Ramp is looking for a Senior Growth Designer to join our high-performing Growth Creative team. This role is ideal for a hybrid thinker—someone who thrives at the intersection of creative experimentation and data-driven strategy. You’ll be responsible for building high-quality, high-performing assets across paid and owned channels that break through the noise, push our brand forward, and convert viewers into loyal customers.
Please note that this Brand Designer role will require you to be comfortable with working in-person in our San Francisco office at least 2 days/week
WHAT YOU'LL DO
- Concept & Execute Rapidly: Develop smart, fast creative work—from concept to final execution—across digital ads, landing pages, and scalable multi-channel campaigns.
- Design with Purpose: Combine brand fidelity with performance goals to design work that entertains, educates, and drives leads.
- Collaborate Cross-Functionally: Partner directly with an assigned Growth Marketing Manager to push their initiatives further, faster. Go beyond execution to a place of thought partnership, working week over week to unlock the next big opportunity. Collaborate with writers, animators, editors, web designers, and creative directors to execute full-funnel campaigns.
- Work Hand-in-Hand with Design Systems: Partner closely with our Brand Systems team to ensure all growth creative adheres to our evolving visual language—while also exploring new executions that stretch and strengthen the system.
- Relay Insights Back to Brand: Share creative performance learnings with the broader design and brand teams to help inform long-term creative strategy, visual identity evolution, and cross-channel cohesion.
- Iterate & Experiment: Test hypotheses and optimize based on results. Success is measured not just in aesthetics, but in originality, clarity, product accuracy, and performance metrics.
- Explore New Channels: Help identify and unlock opportunities across emerging formats and placements while continuously improving our core performance channels.
WHAT YOU NEED
- 5–7+ years of experience in design, with strong portfolio examples of performance creative or digital advertising.
- Proven ability to deliver exceptional design work at high velocity.
- Fluency in Figma and Adobe Creative Suite (motion and prototyping experience is a plus).
- Experience working closely with creative, marketing, and brand teams in high-growth environments.
- A passion for systems thinking and improving creative processes over time.
- AI processes already baked into your production workflow
WHAT SETS YOU APART
- Creative Firepower: You bring a distinct, refined visual style—but can flex to meet performance and brand needs alike.
- Advertiser’s Mindset: You understand how to capture attention in seconds, communicate a core message, and guide people to take action.
- Data-Inspired: You're energized by performance metrics and see them as creative levers that sharpen your thinking.
- Builder at Heart: You have a proactive, positive attitude and are equally excited to push boundaries as you are to scale winning ideas.
- Organized & Nimble: You juggle multiple projects with grace, manage your timelines, and thrive in fast-paced environments.
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Boston
Workplace: onsite
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who we're looking for:
AI Consultant to join our Boston office and help enterprises identify, design, and launch high-value AI agents with measurable outcomes. Sitting at the intersection of business consulting, AI strategy, and solution design, you'll be a trusted advisor to our customers — driving their AI strategies, creating AI adoption roadmaps, and designing AI agent concepts and specifications. You'll collaborate cross-functionally with AI engineers, product, solution engineering, sales, and customer success teams to ensure agents are deployed, scaled, and delivering high ROI to our customers' businesses.
Responsibilities:
Collaborate with customers to develop AI adoption roadmaps and identify potential opportunities for AI use cases.
Gain a deep understanding of each customer's domain and business processes to prioritize the most impactful AI use cases, based on business impact and technical feasibility.
Translate business problems and opportunities into solution concepts, requirements, and implementation proposals, with success metrics and guardrails.
Design AI agent solutions and redesign workflows around them — removing repetitive work, unlocking new possibilities.
Define how AI agents integrate with enterprise systems — CRM, ERP, SaaS applications, APIs, MCPs, workflows.
Prepare agent specifications and solution documentation that enable delivery teams to implement successfully.
Collaborate with Sales, Customer Success, Product, and Delivery teams across pre-sales, implementation, and adoption.
Support customer presentations and executive discussions around AI strategy.
Stay up to date with emerging AI technologies, agentic AI trends, and industry best practices.
Requirements:
Strong skills in business analysis, process design, value mapping, and discovery.
Familiarity with modern LLMs, AI agent architecture, and business process automation; comfort with APIs and integrations.
Experience in Solution Consulting, AI Consulting, Solution Implementation, Business Consulting, or a similar customer-facing role.
Hands-on experience designing or launching AI-powered solutions or AI agents.
Experience translating business requirements into solution designs.
Experience working with enterprise customers and multiple stakeholders.
Excellent executive communication and presentation skills.
Strong analytical and systems thinking.
Excellent spoken and written English.
What to expect from us:
Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: Mexico City
Workplace: onsite
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who we're looking for:
AI Consultant to join our Mexico City office and help enterprises identify, design, and launch high-value AI agents with measurable outcomes. Sitting at the intersection of business consulting, AI strategy, and solution design, you'll be a trusted advisor to our customers — driving their AI strategies, creating AI adoption roadmaps, and designing AI agent concepts and specifications. You'll collaborate cross-functionally with AI engineers, product, solution engineering, sales, and customer success teams to ensure agents are deployed, scaled, and delivering high ROI to our customers' businesses.
Responsibilities:
Collaborate with customers to develop AI adoption roadmaps and identify potential opportunities for AI use cases.
Gain a deep understanding of each customer's domain and business processes to prioritize the most impactful AI use cases, based on business impact and technical feasibility.
Translate business problems and opportunities into solution concepts, requirements, and implementation proposals, with success metrics and guardrails.
Design AI agent solutions and redesign workflows around them — removing repetitive work, unlocking new possibilities.
Define how AI agents integrate with enterprise systems — CRM, ERP, SaaS applications, APIs, MCPs, workflows.
Prepare agent specifications and solution documentation that enable delivery teams to implement successfully.
Collaborate with Sales, Customer Success, Product, and Delivery teams across pre-sales, implementation, and adoption.
Support customer presentations and executive discussions around AI strategy.
Stay up to date with emerging AI technologies, agentic AI trends, and industry best practices.
Requirements:
Strong skills in business analysis, process design, value mapping, and discovery.
Familiarity with modern LLMs, AI agent architecture, and business process automation; comfort with APIs and integrations.
Experience in Solution Consulting, AI Consulting, Solution Implementation, Business Consulting, or a similar customer-facing role.
Hands-on experience designing or launching AI-powered solutions or AI agents.
Experience translating business requirements into solution designs.
Experience working with enterprise customers and multiple stakeholders.
Excellent executive communication and presentation skills.
Strong analytical and systems thinking.
Excellent spoken and written English.
What to expect from us:
Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: London; Remote (UK)
🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as
personal
and
business
bank accounts, we offer
joint accounts
,
accounts for 16-17 year olds
, a
free kids account
and
credit cards
in the UK, with more exciting things to come beyond. Our UK customers can also
save
,
invest
and
combine their pensions
with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
📍London or Remote (UK) | 💰 £125,400 - £169,600 + Incentive Awards tied to your performance +
Benefits
About us:
🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as
personal
and
business
bank accounts, we offer
joint accounts
,
accounts for 16-17 year olds
, a
free kids account
and
credit cards
in the UK, with more exciting things to come beyond. Our UK customers can also
save
,
invest
and
combine their pensions
with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
Hear from our UK team about what it's like working at Monzo
✨
About the team:
Our Borrowing (lending) business is growing rapidly across both our existing products and the planned launch of new initiatives. We aim to create a genuine feel-good factor when it comes to personal credit, and we’re looking for driven, analytical and creative individuals to help us achieve this goal.
We’re great believers in powerful, real-time analytics and empowering the wider business. All our data lives in one place and is easy to use. Over 90% of day-to-day data-driven decisions are supported through self-serve analytics in Looker, giving analysts the headspace to focus on solving high-impact business problems.
Our Credit Platform squad builds the shared infrastructure that powers lending decisioning across Monzo. We develop the core credit valuation (NPV) infrastructure, decisioning capabilities and data foundations that enable our Product Credit teams to develop, evaluate and deploy lending strategies across products and markets. As we scale internationally, our platform is at the heart of delivering consistent, scalable credit capabilities globally. You'll lead a team of five Credit Analysts, shaping the evolution of our platform, pushing the boundaries to unlock the next generation of lending capabilities and drive efficiencies.
Join a team where your ideas can rapidly transform into reality, leveraging our cutting-edge technology and agile ways of working. Credit Platform is a cross-functional squad bringing together Credit, Product, Engineering and Data expertise to build shared capabilities that power Borrowing across Monzo.
How you’ll contribute:
Shape our Credit Platform: Define the roadmap for Monzo's Credit Platform, evolving the shared infrastructure that enables Product Credit teams to develop, evaluate and deploy lending strategies across our retail and business lending products in the UK and new global markets.
Build Credit Valuation Infrastructure: Lead the evolution of the infrastructure that supports Monzo's credit valuation capabilities, including our NPV modelling framework, ensuring it is scalable, reliable and enables Product Credit teams to optimise lending economics.
Lead and Develop a High-Performing Team: Hire, coach and develop a high-performing team of Credit Analysts, fostering a culture of technical excellence, ownership and continuous improvement while delivering platform capabilities with broad organisational impact.
Partner Across Monzo: Work closely with Credit, Engineering, Product, Machine Learning, Data and Risk teams to build platform capabilities that accelerate experimentation, simplify strategy deployment and improve the speed and quality of credit decisioning.
Influence Through Technical Leadership: Represent the Credit Platform across Monzo, translating complex technical concepts into clear recommendations for senior leaders and helping shape the future direction of our lending platform.
You should apply if:
What we’re doing here at Monzo excites you!
You are a technical and strategic credit leader
with extensive experience in unsecured lending.
You understand lending economics inside out
, with deep experience in NPV modelling and the infrastructure and frameworks that enable effective credit decisioning
You are highly motivated by fast-paced environments
, enjoy ambiguity, designing frameworks from scratch, and delivering meaningful change.
You are an exceptional cross-functional leader
who thrives when partnering with Engineering, Product, Risk, Machine Learning and Credit teams to deliver shared platform capabilities.
You have a track record of leading and developing analytical talent
, and you are excited by the prospect of leading a high-impact team.
You have strong analytical and data capabilities
backed up by technical coding skills (SQL is a must-have; Python and Looker experience is a plus).
The Interview Process:
Our interview process involves 3 main stages. We promise not to ask you any brain teasers or trick questions!
Recruiter call
Initial call with the hiring manager
Final loop of interviews meeting key stakeholders
Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on tech-hiring@monzo.com
What’s in it for you:
✈️ We can help you relocate to the UK
✅ We can sponsor visas
📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London).
⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.
📚Learning budget of £1,000 a year for books, training courses and conferences
➕And much more, see our full list of benefits
here
Equal Opportunity Statement
We are actively creating an equitable environment for every Monzonaut to thrive.
Diversity and inclusion are a priority for us and we are making sure we have lots of support for all of our people to grow at Monzo. At Monzo, embracing diversity in all of its forms and fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our
blog
, 2021
Diversity and Inclusion Report
and 2022
Gender Pay Gap Report.
We're an equal opportunity employer. All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status.
#LI-COD #LI-REMOTE
Equal opportunities for everyone
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our
blog
, 2026
Diversity and Inclusion Report
and 2025
Gender Pay Gap Report.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊
Location: Casablanca
THE ROLE
As a Customer Support Agent at Taptap Send, you’ll be the first point of contact for our customers — helping them resolve issues quickly and effectively while delivering an excellent support experience. This is a development-focused role: as you gain experience and demonstrate strong performance, you’ll have the opportunity to progress into a Tier 2 / Escalation Agent position, handling more complex and sensitive cases.
RESPONSIBILITIES
- Provide timely, accurate, and empathetic support to customers via chat, email, and phone
- Resolve common customer issues efficiently, following internal processes and SLAs
- Accurately document customer interactions and resolutions
- Escalate complex or sensitive cases to the Tier 2 / Escalation team following defined procedures
- Collaborate closely with other agents and internal teams to ensure customer satisfaction
- Identify recurring issues and flag potential improvements to processes or tools
- Keep up to date with product features, policy updates, and process changes
- Participate in training sessions and actively develop skills needed for Tier 2 / Escalation responsibilities
REQUIREMENTS
- 1+ years of experience in customer support or a similar customer-facing role
- Excellent communication skills, both written and verbal
- Patience, empathy, and professionalism when dealing with customers
- Strong problem-solving and multitasking abilities
- Comfortable using customer management and ticketing tools
- Fluent in English plus one of: Bengali, Nepali, Hindi, Portuguese or Creoles
- Organised, detail-oriented, and motivated to learn and grow
NICE TO HAVE
- Experience in a fast-paced work environment
- Knowledge of payments, refunds, or transaction-related issues
- Familiarity with the money transfer or fintech industry
- Proven ability to de-escalate challenging situations
- Banking customer support experience
CAREER DEVELOPMENT
This position offers a clear path for professional advancement. Agents who demonstrate excellence in customer satisfaction, communication quality, and process adherence will have the opportunity to move into a Tier 2 / Escalation role, where they’ll take on more complex cases and contribute to continuous improvement initiatives.
About Us
We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.
Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.
We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.
Here’s a little more:
- Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world)
- Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more
- Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission
- Truly global team - 250+ people, 50+ nationalities, 50+ languages
- Guided by our values - ownership, impact, humility, and heart - in deed, not just word
TAPTAP VALUES https://www.taptapsend.com/our-values
Impact first
Team next
Accept reality
Propose solutions
Win with grit
Be proactively candid, with yourself and others
Love the particular
Own it
Create positive energy
Maybe, even have fun
Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.
If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.
Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.
Location: Rome
Workplace: OnSite
ABOUT US
Tebi is creating the first Connected Restaurant Management System that makes hospitality flow. In one seamless platform, Tebi embeds sales, reservations, kitchen prep, payments, and all the data that powers it, creating smooth service and intuitive insights.
Founded by Arnout Schuijff, co-founder of Adyen, and backed by €50 million in funding from Index Ventures & CapitalG, Tebi is build in service of hospitality first. Thousands of restaurants, cafés, bars, and coffee shops across the Netherlands, UK, and more countries soon, love running on Tebi.
ABOUT THE ROLE
We're looking for a natural Sales person who is passionate about hospitality. Sales is at the heart of our business growth right now, and you will be driving it forward in your day-to-day. This role is about more than closing deals, it is about blending with the hospitality scene and winning the market.
In your day-to-day you can expect a mix of top of funnel activities, field sales, cold sales, networking, events and more.
Our sales are not your typical SaaS or office sales. We meet our customers where they operate.
What You’ll Do
Our sales are not your typical SaaS or office sales. We meet our customers where they operate:
- Find the coolest new hospitality spots in town that everyone talks about
- Create engaging ways to show our product
- Use creative communication strategies to close the deal that will help the merchant operate smarter
- Do a smooth handover to the onboarding team to make sure we go live quickly and successfully
- Efficiently use our CRM and other Sales tools (Hubspot, Clay, AI) to leave more time for creativity and connection
- Continuously improve and revisit our sales funnel
- Keep an eye on the new developments in the industry and the merchants needs to create our own path
What You’ll Need
You are a natural networker who enjoys meeting hospitality people:
- Hands-on approach, independence and hunger for fast-paced operations
- Natural curiosity and a healthy appetite for calculated risk - we want you to try new things and not be afraid to fail
- Strong and engaging communication skills - you can grab an attention of a busy hospitality owner and keep them interested
- Passion and curiosity for hospitality and hospitality tech
- A minimum of 3 years of experience in Sales, Commercial Account Management or Hospitality
- You are comfortable working in both English and Italian
If this speaks to you we can be the right fit. Learn more about how we work from our Recipe here: https://www.tebi.com/gb/careers https://www.tebi.com/gb/careers.
Benefits:
- Start-up Equity
- Competitive Salary
- Flexible time off
- Team events
What is Restaurant Software?
Restaurants and other merchants use various software systems such as Point of Sale (POS), Reservations, Kitchen Display Systems (KDS), Payments, Inventory, Staffing, and the list goes on. These systems all need to speak to each other which they frequently don’t. It’s a mess, and we are fixing it.
From buying a croissant at a cafe to having dinner with friends, it’s a €4 Trillion+ global market and a critical part of everyday life in today's economy.
How we use AI at Tebi
We use AI the way our merchants use Tebi, to cut out the friction and get to what matters faster. We believe in a world where AI increases quality, efficiency and speed.
At Tebi, AI isn't a policy or a checkbox, it's just part of how we work. It helps us write, analyse, build, and improve but doesn’t make the last call. If there's a smarter way to do something, we want to find it.
United States - Remote
Budapest
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New York, US; San Francisco, US; Miro handles and uses personal data of job applicants in line with its
Metn, Lebanon
New York, NY
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