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Location: London; UK Remote Workplace: Hybrid Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. THE ROLE Synthesia is growing fast, and lifecycle is how we turn that growth into lasting customer relationships, guiding every user from first signup to real value. Every month we send 150+ emails to 1+ million contacts, and as we launch new products and enter new markets, that scale and its impact on revenue will keep rising. As Senior Lifecycle Manager, you’ll build one of the most exciting lifecycle programmes in Europe. You’ll own the product-led growth motion after signup: the journeys that turn new users into activated, paying and expanding customers. You’ll build automations triggered by what users do in the product and set the standard for how every customer-facing email Synthesia sends works together as one experience. You’ll partner with Product, Product Marketing and Data teams to build a lifecycle engine that grows with the company. WHAT YOU'LL DO - Customer journeys: Design, build and optimise lifecycle journeys that support customers throughout their experience with Synthesia, from activation, adoption and engagement through to expansion, retention and winback. - Lifecycle automation: Own the end-to-end implementation of lifecycle programmes, from audience segmentation and behavioural triggers to workflow logic, suppression rules, QA and performance monitoring. - Experimentation: Develop and execute structured experiments to continuously improve lifecycle performance. Test messaging, timing, segmentation and journey design, analyse results and turn learnings into actionable improvements. - Data-driven personalisation: Leverage product usage, customer attributes and engagement signals to deliver increasingly relevant lifecycle experiences. - Lifecycle quality and deliverability: Own campaign QA and testing processes, support email deliverability and sender reputation and help establish best practices for segmentation, frequency management and customer experience. - AI-powered lifecycle: Explore and apply AI to make lifecycle marketing more effective and efficient. From content creation and dynamic personalisation to workflow automation, identify opportunities to improve both the customer experience and how we work. WE’D LOVE TO HEAR FROM YOU IF YOU HAVE - You deliver impact: You understand how lifecycle marketing contributes to activation, adoption, retention and revenue, and you can demonstrate measurable results from programmes you’ve owned - You’re analytical and curious: You use data to understand performance, challenge assumptions and continuously improve what you build - You think in customer journeys: You look beyond individual emails to understand the customer experience, identify friction and create relevant, connected communications - You’re technically excellent: You’re confident building sophisticated automation, managing complex segmentation and working with customer and product data. You care about the details that make programmes effective and reliable - You take ownership: You’re comfortable independently leading initiatives from concept through execution, proactively solving problems and making informed decisions - You collaborate naturally: You know how to work across functions, build strong relationships and move complex projects forward without direct authority - You care about quality: From deliverability and data accuracy to messaging and customer experience, you hold your work to a high standard - You’re excited about AI: You actively explore how emerging technologies can improve personalisation, experimentation and the way lifecycle marketing operates WE’D BE PARTICULARLY EXCITED IF - 6+ years of experience in lifecycle, CRM or email marketing, ideally in B2B SaaS or product-led companies - Strong hands-on experience with HubSpot, including complex workflows, list building, segmentation and campaign execution - Proven experience building and optimising always-on automated programmes, including onboarding, nurture and re-engagement, alongside one-off campaigns - Experience owning lifecycle initiatives end to end, from briefing and journey design to implementation, QA, reporting and optimisation - Strong analytical skills, with experience using product, CRM and engagement data to build audiences, evaluate performance and run structured experiments - Practical experience using AI to improve lifecycle execution, operational efficiency or customer personalisation - Working knowledge of email deliverability, including SPF, DKIM and DMARC, and privacy regulations such as GDPR and CCPA/CPRA - Proven ability to manage complex cross-functional projects and influence stakeholders across different teams NICE TO HAVE - Experience with customer data platforms - Experience with Salesforce, particularly connecting CRM and account data to lifecycle programmes - Experience with in-product messaging and multichannel lifecycle journeys - SQL skills for self-serve behavioural analysis and insights COMPENSATION We offer a competitive salary, equity and benefits. Your offer will reflect your experience, skills and the scope of the role. The range for this position is £70,000 - £90,000 GBP, and we are open to discussing where you land within it, or beyond it, for exceptional experience.

Location: Auckland Workplace: OnSite ABOUT HALTER At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard. We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB. To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/. ABOUT THE ROLE We’re after a Payroll Officer to make sure every Halter team member is paid correctly, on time, every time. Reporting to the Financial Controller and working hand in hand with our People team, you’ll own payroll end to end for our teams in New Zealand, Australia, the US and Canada. Payday is one of the few moments every single person at Halter feels the finance team’s work. Getting it right builds trust. Getting it wrong costs it, fast. This role is for someone who takes that personally, and who keeps confidential information exactly that. WHAT YOU'LL OWN: - Owning every pay run from processing to sign-off, so everyone gets paid accurately and on time. - Managing payroll compliance across New Zealand, Australia, the US and Canada, covering tax, statutory deductions, retirement contributions and filings. - Calculating holiday pay, sick leave, parental leave and final pays correctly under the Holidays Act in New Zealand and local employment law in each other country. - Partnering with the People team to get starters, pay changes and leavers into the right pay run. - Being the go-to for pay questions, giving clear, friendly answers. - Managing payroll systems and local providers, checking outputs before payday. - Reconciling payroll to the ledger monthly and report costs to Finance. - Automating manual payroll steps while protecting accuracy. WHAT YOU'LL BRING: - At least 3 years running payroll end to end, including payroll across more than one country. - A strong working knowledge of New Zealand payroll (the Holidays Act, KiwiSaver and payday filing), plus hands-on experience in at least one of Australia, the US or Canada. - Meticulous accuracy. You check your own work before anyone else has to. - Absolute discretion with confidential information. - Clear, calm communication, including when the answer isn’t the one someone hoped for. - Solid Excel or Google Sheets skills. Bonus points for: - Experience with Xero Payroll, iPayroll or a similar payroll system. - Experience across all four of New Zealand, Australia, the US and Canada. - Experience in a fast-growing company, where headcount and pay structures change quickly. - Experience using automation or AI to take manual work out of payroll. HOW WE’LL KNOW YOU’RE WINNING: - Every pay run is correct and on time. - Tax filings and deductions are filed and paid on time in every country. - Team members get quick, clear answers to pay questions. - Payroll reconciles to the ledger every month, with no open items carried forward. - You’ve removed at least one manual step from the payroll process. OUR BENEFITS: - Delicious snacks and drinks are available for your daily flow. - Healthy body, healthy mind. We're partnered with Southern Cross Health Insurance to support your well-being. - We offer 6 months of fully paid parental leave for primary caregivers, 4 weeks of fully paid secondary caregiver leave and many other parental benefits that support you and your family. - Our personal growth is important. Halter offers an annual $1000 self-development budget to be used for anything that fuels personal growth. - Our time to recharge is valued, we're offered wellness leave and unlimited paid annual leave. - Importantly, we offer an inclusive and attractive remuneration package made up of salary, benefits and an employee stock ownership plan. OUR OFFICE FIRST APPROACH Humans are wired for connection. Being office first is a core pillar of our culture because in-person connections drive your growth, learning, impact, and relationships. Strong relationships make it easier to disagree, give feedback, and do meaningful work together. We're office first, not office only. Working from the office is our default, but we flex when needed. We have a high-trust culture where everyone is trusted to do what's best for Halter. Our office vibe is special, the high energy and spectacular people make work enjoyable. Your growth and impact are unlimited here, coming from solving problems, innovating, and constantly learning from each other. JOIN OUR TEAM Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit! If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch! Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/. WHY OUR TEAM LOVES WORKING AT HALTER: - Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations. - Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems. - You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund. - This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"

Location: Chicago, Illinois Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? Fin is preparing for it's next phase of expansion and are hiring managers across every segment. Fin is the leading AI agent for customer service, and we’re scaling our North America sales team to match demand. As Manager, Account Executives, you’ll lead a team of Fin AEs who win new logos and grow a portfolio of existing customers. Reporting to the Director, Sales, you’ll own the strategy, operating plan, and results for your team. We’re looking for an experienced first-line leader who hires and develops great sellers, coaches them through complex deals, and partners across functions to build a repeatable, customer-centric sales motion. You’ll play a central role in shaping our value-led sales strategy and scaling the NAMER sales engine alongside our Salesforce counterparts. This is a builder’s role. The market is moving fast, the playbook is still being written, and we need a leader who is innovative, agile, and resilient. What will I be doing? Sales strategy and planning Own both new logo and expansion targets for your territory. Turn company goals into a team plan that delivers predictable, repeatable performance. Own pipeline generation, quality, and hygiene, and forecast accurately. Build new sales motions where needed to capture market or segment opportunities. Set clear performance expectations and KPIs for your team. Deal and account leadership Act as executive sponsor on the largest deals in your pipeline, and get hands-on when it counts. Coach sellers to close six- and seven-figure opportunities, which exist in every segment. Own executive relationships in top accounts and ensure customers realize value after the sale. Stay close to customer needs, competitors, and market trends. Hiring and team development Recruit, onboard, and retain top sales talent. Coach through regular deal reviews, call feedback, and development plans. Build a culture of accountability, curiosity, and high performance. Cross-functional collaboration Partner with the Salesforce core sales organization to identify accounts and territories for your team, and advocate for Fin as a strong fit within the portfolio. Work with SDR, Enablement, Marketing, Solutions Engineering, and Forward Deployed Engineering to drive pipeline and improve the sales process. Reporting and analytics Report regularly to senior leadership on team performance, pipeline, and market conditions. Use data to recommend changes that improve performance and hit growth targets. What skills do I need? 5+ years in a quota-carrying new business role with a record of overachievement, including complex deals involving procurement, legal, and security (must have 6 figure closing experience) . 3+ years of people management experience leading quota-carrying sellers. A track record of, and passion for, hiring, coaching, and developing top talent. Success building and executing sales strategy, ideally in a product overlay or co-prime selling environment. Strong new logo acumen with experience self generating pipeline Operational excellence and forecasting expertise. A builder mindset, with experience shaping go-to-market strategy and sales programs (capacity, territory, quota, headcount). AI fluency Bonus Skills & Attributes Experience selling a consumption-based or AI product. * Proof of eligibility to work in the United States is required. The OTE range for candidates within the Greater Chicago Area is $247,860 - $314,440. Actual OTE pay will depend on a variety of factors such as education, skills, experience, location, etc. The OTE pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: San Francisco, California Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? Fin is preparing for it's next phase of expansion and are hiring managers across every segment. Fin is the leading AI agent for customer service, and we’re scaling our North America sales team to match demand. As Manager, Account Executives, you’ll lead a team of Fin AEs who win new logos and grow a portfolio of existing customers. Reporting to the Director, Sales, you’ll own the strategy, operating plan, and results for your team. We’re looking for an experienced first-line leader who hires and develops great sellers, coaches them through complex deals, and partners across functions to build a repeatable, customer-centric sales motion. You’ll play a central role in shaping our value-led sales strategy and scaling the NAMER sales engine alongside our Salesforce counterparts. This is a builder’s role. The market is moving fast, the playbook is still being written, and we need a leader who is innovative, agile, and resilient. What will I be doing? Sales strategy and planning Own both new logo and expansion targets for your territory. Turn company goals into a team plan that delivers predictable, repeatable performance. Own pipeline generation, quality, and hygiene, and forecast accurately. Build new sales motions where needed to capture market or segment opportunities. Set clear performance expectations and KPIs for your team. Deal and account leadership Act as executive sponsor on the largest deals in your pipeline, and get hands-on when it counts. Coach sellers to close six- and seven-figure opportunities, which exist in every segment. Own executive relationships in top accounts and ensure customers realize value after the sale. Stay close to customer needs, competitors, and market trends. Hiring and team development Recruit, onboard, and retain top sales talent. Coach through regular deal reviews, call feedback, and development plans. Build a culture of accountability, curiosity, and high performance. Cross-functional collaboration Partner with the Salesforce core sales organization to identify accounts and territories for your team, and advocate for Fin as a strong fit within the portfolio. Work with SDR, Enablement, Marketing, Solutions Engineering, and Forward Deployed Engineering to drive pipeline and improve the sales process. Reporting and analytics Report regularly to senior leadership on team performance, pipeline, and market conditions. Use data to recommend changes that improve performance and hit growth targets. What skills do I need? 5+ years in a quota-carrying new business role with a record of overachievement, including complex deals involving procurement, legal, and security (must have 6 figure closing experience) . 3+ years of people management experience leading quota-carrying sellers. A track record of, and passion for, hiring, coaching, and developing top talent. Success building and executing sales strategy, ideally in a product overlay or co-prime selling environment. Strong new logo acumen with experience self generating pipeline Operational excellence and forecasting expertise. A builder mindset, with experience shaping go-to-market strategy and sales programs (capacity, territory, quota, headcount). AI fluency Bonus Skills & Attributes Experience selling a consumption-based or AI product. * Proof of eligibility to work in the United States is required. The OTE range for candidates within the San Francisco Bay Area is $275,400 - $349,375. Actual OTE pay will depend on a variety of factors such as education, skills, experience, location, etc. The OTE pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: Espoo Workplace: Hybrid ROLE HIGHLIGHTS - Senior Software Engineer, Flood Risk - Location: Espoo, Finland (relocation supported) - Team: Flood Risk, Flood Solutions - Reports to: Flood Risk Team Lead - Workplace model: Hybrid (minimum 3 days per week in the office) - Employment is subject to applicable security screening (incl. SUPO, where required) WHY THIS ROLE MATTERS We are looking for a Senior Software Engineer to turn ICEYE's flood observation history into data products that help customers understand flood risk at their locations and areas of interest. ICEYE has observed floods worldwide with its synthetic aperture radar (SAR) satellite constellation for years, so we know where water has gone, how deep it got, and how often it returns. We are turning our analysis catalog into predictive insights and building a product that gives customers near real-time understanding of flood risk for a location of interest. You will join a senior team where the data scientists and machine learning engineers build the flood models, and you make them work in production, 24/7. YOUR DAY-TO-DAY RESPONSIBILITIES You will own how flood risk gets from our models and data into customers' hands. In practice, that means: - Design and build the services and pipelines that compute, store, and serve flood risk for any location or area of interest. - Take models from notebooks to production with the data scientist and the ML engineer: tested, versioned code; reproducible inference; staged rollouts; and drift monitoring. A big part of the job is deciding what gets pre-computed and what runs at request time. - Design API-first. The contract is agreed before the code; the OpenAPI specification is the source of truth, and the documentation (reference, examples, changelog) lives in the repository as code, reviewed and validated in CI like everything else. - Build security and privacy in as a day 0 item: authentication, authorization, tenant isolation, least privilege, data minimization, and audit trails, so we can reproduce and explain every response we have served. You take part in threat modeling. - Run what you build, with automated tests and deployments, SLOs, dashboards and alerts, and automating away toil. This role includes an on-call rotation. - Design for data at scale (years of observations, customer portfolios of any size): data models, storage formats, partitioning and the batch versus streaming trade-offs, watching cost per request as closely as latency. - Make architecture decisions with our Staff Engineers (they work across the teams) and write them down as lightweight ADRs. - Mentor teammates and help the data and ML colleagues with production engineering practices (they will teach you flood science in return). WHAT WE ARE LOOKING FOR Must have - 5+ years building and running production software in the cloud (AWS, Kubernetes, Docker), owning design and delivery at senior level. - You have operationalized machine learning models: taken research or notebook code into a production service or batch pipeline, and kept it versioned, reproducible, and monitored after launch. - You have architected and built API-first products for external customers, and evolved them without breaking callers (versioning, error contracts, backward compatibility). - API documentation as code is normal for you: OpenAPI with real examples, generated references, docs checked in CI. - You design with security and privacy as the default, backed by practical experience in OAuth 2.0 and OIDC, authorization models, the OWASP API Security Top 10, and protecting customer data. - You have operated software 24/7; high automation, test automation, and observability (metrics, logs, tracing, SLOs, alerting) are what you live and breathe, and you have learned from real incidents. - Experience designing data-intensive applications: data modeling, storage formats, partitioning, and performance and cost at scale. - Deep proficiency in Python for production services and data processing, and you are comfortable reading (and refactoring) a data scientist's notebook. - Good communication; you can explain a technical trade-off to an engineer, a data scientist, a product person, or a customer, and you are comfortable shaping a product while it is still being defined. - Hands-on use of AI coding assistants and agents in your daily work, with judgment on where they help and where they do not. Nice to have - Go for the services where raw performance matters. - MLOps and model serving tooling (MLflow, ONNX, SageMaker, feature stores and the like). - Geospatial data at scale: rasters, xarray, rasterio, GDAL, PostGIS, Cloud Optimized GeoTIFF, Zarr. - Insurance, catastrophe modeling, or flood risk; knowing what an insurer does with a risk score at quote time helps a lot. - ISO 27001, SOC 2, DORA, or GDPR in a regulated data environment, including customer security reviews. - Terraform. APPLICATION PROCESS 1. Talent Acquisition Partner screening 2. Director interview 3. Live Coding and Whiteboarding 4. SVP interview   WORKING AT ICEYE At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win. HOW WE WORK (OUR VALUES) Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions. - See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. BENEFITS Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.   OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table. We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help. Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.

Location: Remote - US Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Architect on our Data Substrate team About the job Twilio runs on data, and the platform underneath it is entering a major shift. Open table formats, the convergence of lakes and warehouses, tightening privacy regulation, and AI workloads are all changing what a data platform has to do. We’re hiring an Architect to set our direction through that shift and to make sure the systems we build over the next 3-5 years are the right ones. You’ll own the technical strategy for our data platform, spanning storage, lake and lakehouse architecture, catalog and governance, and privacy-by-design. You’ll work across org boundaries, setting standards that dozens of teams build on and raising the technical bar for the engineers around you. Responsibilities In this role, you’ll: Own the architecture and multi-year technical strategy for the data platform, including the lake/lakehouse, ClickHouse, Elasticsearch, and governance, and keep them coherent as one platform rather than separate systems. Define where each engine fits (for example, ClickHouse versus open table formats on object storage) and the migration path between them. Make and document the major design decisions (ADRs, RFCs) on storage and open table formats, catalog strategy, compute engines, tenancy, data placement, and build-versus-adopt tradeoffs, with cost and performance at petabyte scale as explicit design constraints. Set the reference architectures for how our core storage and query engines (ClickHouse, Elasticsearch, and lake engines) are deployed, tuned, scaled and operated as shared platforms, including capacity, cost, tenant isolation, and upgrade strategy. Define the reliability model for the platform: availability targets, failure domains, disaster recovery, observability, and incident response patterns that teams can adopt. Build privacy and compliance into the architecture, not onto it. Design deletion and right-to-erasure, retention, data residency, and PII classification so they work across the platform’s storage layers, backups, and derived datasets, including data that arrives from upstream streaming systems. Drive data governance: classification, catalog and metadata, lineage, access control integrated with our authentication and authorization systems, data contracts, quality and integrity standards, and a catalog teams actually use. Review designs and technical direction across the org, and act as the escalation point on hard distributed-systems and performance problems. Mentor principal and senior engineers, and grow architectural judgment across the org, not only within one squad. Partner with product, security, infrastructure and consuming teams to turn business needs into platform roadmaps, and say no or re-sequence when the tradeoffs require it. Track emerging data technologies (such as streaming-first architectures, federated query, and AI-ready data layers) and bring forward the ones worth adopting, with evidence from prototypes or benchmarks. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience. 15+ years of experience in software development or a related field, with at least 8 years in an architecture or senior technical leadership role. Proven track record of architecting and delivering large-scale data platforms and setting their technical strategy, on cloud infrastructure such as AWS, deployed with Kubernetes, Terraform and Helm. Deep expertise in storage and compute for analytical data: columnar and open table formats, lake and lakehouse architecture, partitioning, indexing, query planning, and how the choices affect cost and performance at petabyte scale. Breadth across data storage and retrieval technologies, with hands-on depth in at least two of: analytical/OLAP engines (e.g., ClickHouse), search engines (e.g., ElasticSearch/OpenSearch), and lake or distributed processing engines (e.g., Spark, Trino, Flink). You can reason about when to use each, how they interoperate, and how to migrate between them. Working knowledge of streaming systems (e.g., Kafka) and how they interact with downstream storage. Practical experience designing data governance at scale: data classification, catalog and metadata management, lineage, and access control integrated with authentication and authorization systems. Practical experience implementing privacy and compliance requirements (deletion, retention, residency) across a large, heterogeneous data estate. Proficiency in one or more of Python, Java, and Go. Track record of writing and driving architecture decisions across multiple teams, and of changing the direction of an organization’s technical roadmap through influence rather than authority. Experience elevating engineering standards and mentoring senior engineers across teams. Demonstrated commitment to operational excellence: architecting for high availability, observability and incident response in distributed systems, and being credible when a platform is failing in production. Strong written and verbal communication, including making a complex tradeoff clear to engineers and to senior leadership. Desired: Experience operating one of these engines (e.g., ClickHouse, ElasticSearch) at scale, including replication, sharding, ingestion behavior, and multi-tenant isolation. Experience with catalog and metadata systems (e.g., Unity Catalog, Glue, Polaris, DataHub) and open table format catalog strategy. Experience with a platform migration across domains or ownership models, such as moving from central to domain-owned data. A track record of measurable cost optimization on large data platforms. Networking and network security knowledge. Location This role will be remote, and based in the United States. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location Compensation *Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $207,200 - $233,100. Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $219,360 - $246,780. Based in the San Francisco Bay area, California: $243,680 - $274,140. This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Application deadline information Applications for this role are intended to be accepted until 1/4/2027 but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: San Francisco WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW Harvey is redefining what’s possible in legal work by combining cutting-edge AI with intuitive product experiences. As we scale rapidly and take on increasingly complex use cases, we’re expanding our product engineering team to accelerate our ability to ship fast, delight users, and build infrastructure that scales with us. Agents at Harvey let lawyers turn their expertise into reusable, automated work: custom agents and workflows that draft, review and analyze across a firm’s documents. The Agents team owns Agent Builder, the Agents experience, workflows and the foundations underneath them: orchestration, durable execution, permissions and reliability. Other Harvey products build on this platform as well. As Engineering Manager, you’ll lead a large, senior team of full-stack and backend engineers through the shift from single-turn assistants to long-running, multi-agent systems that firms trust with their most sensitive work. This role is equal parts product judgment and systems depth. We move with urgency, bias toward simplicity, and expect our leaders to be hands-on when needed. If you’re energized by ownership, decisive execution, and solving real user problems, we'd love to hear from you. WHY NOW - Agents are how firms put Harvey to work: lawyers are turning their expertise into reusable agents and workflows that run across their documents and matters. - The work is moving from single-turn assistance to long-running, scheduled and multi-agent work. That demands durable execution, sandboxed tools and recovery from failure at scale. - Agents now reach deep into a firm’s most sensitive data, so permissions, tenant isolation and governance have to hold everywhere an agent can act. - Other Harvey products are building on this platform, so its quality and speed set the pace for much of the company. - We need a leader who can raise the bar on reliability and evaluation while the team keeps shipping quickly. WHAT YOU’LL DO - Lead the Agents engineering team, a group of senior full-stack and backend engineers building Agent Builder, the Agents experience, workflows and the runtime underneath them. - Own reliability and quality for agent and workflow execution, including on-call health, incident follow-through, SLOs and evals as part of how the team ships. - Set technical direction for orchestration, durable execution and agent composition, and stay close enough to the code to make sound architecture calls and unblock hard problems. - Hold a high bar on security and customer data boundaries, so permissions, isolation and admin controls are designed in from the start rather than patched later. - Partner with Product, Design and Data Science on what agents should do for lawyers. Work with Agent Platform, Infrastructure and Security on the shared foundations. - Shape how the team builds with AI coding agents: review practices, verification and test infrastructure that keep quality high as output grows. - Hire, develop and retain strong engineers, grow tech leads, and build a team culture of ownership and candor. WHAT YOU HAVE - You have 3+ years managing engineering teams, including teams of 10 or more, and 5+ years as a backend or full-stack engineer before that. - You’ve shipped LLM-powered or agentic products in production and understand orchestration, tool use, evals, and latency and cost trade-offs from experience. - You’ve operated multi-tenant systems with strict security, permission or compliance requirements, and you treat a permissions bug as a trust issue. - You’re comfortable going deep on distributed systems: workflow engines such as Temporal, queues, sandboxing and long-running jobs. - You have strong product judgment and can weigh speed, quality and user impact in a domain where accuracy matters. - You lead by raising the bar on quality without slowing the team down. You know when to step in and when to let your tech leads lead. - Nice to have: experience with builder, low-code or automation tools for non-engineers, or with legal or other professional-services workflows. COMPENSATION RANGE $260,000 - $330,000 USD   DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].   #LI-ML1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: Manawatu; Whanganui Workplace: Remote ABOUT HALTER At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard. We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB. To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/. ABOUT THE ROLE Farmers with Halter are writing the playbook for a world-first farming system, they are paving a new way of managing their land and animals, and in doing so, are unlocking more productive and sustainable uses of the world's agricultural land along with driving optimal profitability outcomes. We've more recently launched into the Beef Market! This is an opportunity to build a new market from the bottom up. The Beef industry has not had a disruptive and influential product in years and this is your chance to make a huge impact. As a Territory Manager at Halter, you will play a critical role in driving business growth and ensuring customer success within your designated territory. You will be responsible for executing sales strategies, building strong customer relationships, and meeting ambitious growth targets, all while acting as Halter’s on-the-ground representative. This role requires a proactive and hands-on approach, with a focus on both expansion and long-term customer satisfaction. In this role, you will prioritise daily efforts that optimise growth performance and drive value for your customers. Working closely with cross-functional teams, including Product, Support, and other regional sales teams, you’ll share field insights to ensure Halter’s technology continues to meet the needs of farmers. Your contributions will directly support Halter’s mission to support 50% of the world's habitable landmass to be more productive and sustainable. This role is based in the Manawatu-Whanganui region. Applicants must live within the region. Travel is required to meet with farmers daily. WHO ARE WE LOOKING FOR - Attitude: You naturally play for the front of the jersey. Make those around you better. Thrive under pressure and own your results. You bring authentic energy and passion to every interaction. - Sales & Customer Success Expertise: You will be a high-performing value-based salesperson, with a strong history of creating opportunities, closing deals, and building lasting customer relationships. You understand post-sales value building and have experience upselling to grow partnerships. - Beef Industry Experience: You know the ropes of beef operations, understanding the unique challenges of the industry. If you don’t, you will be deeply passionate about it, and willing to dive deep into the operations of a farm to learn rapidly. - Territory Management: Able to use critical thinking to manage a large territory with a balanced focus on sales and customer success, making the appropriate trade-offs. - Problem Solving & Collaboration: Resourceful and quick-thinking, you work well with cross-functional teams to address challenges and drive solutions. - Willingness to Travel: Frequent travel within your territory to engage with customers and prospects.   WHAT YOUR DAY COULD LOOK LIKE - Prospecting & Expansion: Sourcing new leads and opportunities through proactive outreach, referrals, industry events, and other channels, as well as responding to inbound queries. You’ll manage the full sales pipeline from lead generation through to close. - Hitting Sales Targets: Manage your pipeline and meet high-growth sales targets by screening, qualifying, demonstrating the product, and successfully negotiating contracts with customers. - Customer Account Management: After the sale, maintain close relationships with customers to ensure their ongoing satisfaction, provide support, and address any challenges they face with Halter’s products. You’ll also ensure a smooth handoff from sales to customer onboarding and deployment of Halter, helping customers get the most value from Halter’s solutions. - Territory Ownership: A high level of ownership in your territory working with regional agricultural groups to foster deep relationships across the beef industry. - Customer Onboarding: Assist in owning the end-to-end customer experience during onboarding and deployment of Halter’s product, ensuring a smooth transition from sales to implementation. - Field Learnings & Feedback: Serve as the primary point of contact for gathering customer feedback in your territory. Work closely with Support, Product, and R&D teams to share insights from the field that can drive product improvements and innovations. - Collaborating with Support Teams: Partner with the Support Team to resolve any issues your customers encounter quickly. You’ll escalate problems as needed and ensure that customers in your territory feel fully supported.   OUR BENEFITS - Healthy body, healthy mind. We’re partnered with Southern Cross Health Insurance to support your well-being. - We offer 6 months of fully paid parental leave for primary caregivers, 4 weeks of fully paid secondary caregiver leave and many other parental benefits that support you and your family. - Our personal growth is important. Halter offers an annual $1000 self-development budget to be used for anything that fuels personal growth. - Our time to recharge is valued, we’re offered wellness leave and unlimited paid annual leave. - Importantly, we offer an inclusive and attractive remuneration package made up of salary, benefits and an employee stock ownership plan. JOIN OUR TEAM Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit! If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch! Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/. WHY OUR TEAM LOVES WORKING AT HALTER: - Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations. - Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems. - You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund. - This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"

Location: Athens, Greece Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with presence in more than 200 countries worldwide? If so, this is the chance to apply now! 📥 PeopleCert is looking for an experienced Senior Learning Associate to join our Product Development team. The ideal candidate will be responsible for designing, developing and implementing innovative, engaging, and effective training programs for a fast-paced corporate environment. As a Senior Learning Associate, your tasks will include the following: Develop and design great learning experiences and products, including Official Books, Official Training Materials for instructor-led and e-learning courses, and Exams. Apply instructional design principles and adult learning theory utilizing a variety of media and technologies. Continuously improve as per latest trends and feedback analysis. Be at the top of technology solutions, and use the latest tools as per the latest tech trends (e.g. AI, Adaptive learning/assessment, etc.). Work effectively within a team, including Commissioning Editors, Project Editors, Project Managers, Developers, Trainers, Subject Matter Experts. What we look for: Bachelor's degree in Instructional Design, Education, or related field, Master’s Degree will be considered an asset. Experience in designing and developing instructor-led training, virtual classroom training, and blended learning solutions, preferable in the training sector. Knowledge and experience with instructional design methodologies such as ADDIE, SAM. Proficient in using eLearning development software, such as Adobe Captivate and Articulate Rise and/or Storyline. Experience with learning management systems (LMS). Native or excellent command of the English language (C2 level certification desired, LanguageCert C2 LTE or C2 IESOL certificate would be a plus). Advanced computer literacy is required. ECDL Advanced level certification is desirable. Excellent teamwork and project management skills, with the ability to manage multiple projects simultaneously in a fast-paced environment. Excellent interpersonal, verbal, and written communication skills, with the ability to build relationships and collaborate with stakeholders at all levels of the organization. What we offer: Competitive remuneration package 💲 Work in an international, dynamic, and fun atmosphere 💯 Two free vouchers for all certifications from PeopleCert's Portfolio per year for all employees 🎓 Huge learning experience in using best practices and a global environment 📈 Constant personal and professional development 🥇 If you want to become a member of our international, dynamic and agile team that creates world-leading software products, then we should certainly like to hear from you! About PeopleCert PeopleCert is a global leader in the assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development & delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realize their life ambitions. Quality, Innovation, Passion, Integrity, Velocity and Clarity are the core values that guide everything we do. Our offices in UK, Greece, Cyprus and India boast a culture of diversity, where everyone is different, yet everyone fits in. All of us at PeopleCert are committed to the reflection of the diversity and inclusion of our customers and the communities in which we do business. Working on Home Office (HO) Secure English Language Tests (SELTs) Any person who is engaged by PeopleCert to work on the SELT service must undergo a Background Check (the results of which must be acceptable to PeopleCert and the HO) prior to commencing their SELT duties. All SELT personnel will be required to complete a declaration (provided by PeopleCert) where the existence of any criminal record and/or bankruptcy must be declared. If working on the SELT service in the UK, background checks will include: A basic or enhanced Disclosure Barring Service (DBS) check Right to Work in the UK check (including nationality, identity and place of residence) HO security check (Baseline Personnel Security Standard (BPSS) or Counter Terrorist Check (CTC) Financial background check Employment reference check. If working on the SELT service anywhere in the world (outside of the UK) personnel will undergo background checks that are equivalent to those stated for the UK. In addition, if personnel are required to speak to SELT candidates they must be appropriately skilled in the English language and, where SELT services are provided anywhere in the world (outside of the UK), the official language of the relevant country. Kindly submit your CV in English. All applications will be treated with strict confidentiality.

Location: Athens, Greece Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with a presence in more than 200 countries worldwide? If so, this is the chance to apply now! 📥 PeopleCert is looking for a Senior Content Associate / Senior Editorial Associate , experienced in publishing English content, who will be responsible for commissioning, developing, reviewing, editing, and proofreading our Business & IT products, i.e. ITIL, PRINCE2, DevOps Institute. As a Senior Content Associate your tasks will include the following: Develop, edit and proofread content to ensure alignment with product specifications, instructional design specifications, structure and language consistency and excellent quality Work closely with subject-matter experts, commissioning editor, product development, and product management to ensure that core guidance is aligned with the product specification Source and liaise with Subject-Matter Experts (SMEs) and external partners, integral to product development Liaise with various other internal and external teams to ensure the successful development and delivery of products, including designers, product team, marketing and printing Monitor the process and report to the Project Manager, to ensure that projects are delivered to the agreed deadline, budget and specifications What we look for: Bachelor’s degree in a similar field 3+ years experience in a similar role in publishing, including experience in managing SMEs and learning assets including Books, Digital Content and Training Materials Exceptional copywriting, copyediting and proofreading skills Proven experience in working well under pressure with tight deadlines, as well as solid teamwork and project management skills Experience in Learning Management Systems (LMS) & Content Creation for learning platforms, will be an asset Native or excellent command of the English language (C2 level certification is required, LanguageCert C2 LTE or C2 IESOL certificate would be a plus) Be at the top of technology solutions, and use the latest tools as per the latest tech trends (e.g. creating content with AI tools) Knowledge & understanding of PRINCE2 or ITIL qualifications will be an asset Advanced computer literacy is required. ECDL Advanced level certification is desirable Excellent interpersonal, verbal, and written communication skills Well organized, detail-oriented, and analytical. Decision-making, able to work in a high-volume, complex, and fast-paced publishing pipeline Ability to spot potential issues before they arise and escalate as necessary, and navigate/ negotiate competing demands and priorities from across the business What we offer: Competitive remuneration package 💲 Work in an international, dynamic, and fun atmosphere 💯 Two free vouchers for all certifications from PeopleCert's Portfolio per year for all employees 🎓 Complimentary coffee and tea in all our premises ☕ Huge learning experience in using best practices and a global environment 📈 Constant personal and professional development 🥇 Relocation package If you want to become a member of our international, dynamic and agile team that creates world-leading software products, then we should certainly like to hear from you! About PeopleCert PeopleCert is a global leader in the assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development & delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realize their life ambitions. Quality, Innovation, Passion, Integrity, Velocity and Clarity are the core values which guide everything we do. Our offices in UK, Greece, Cyprus and India boast a culture of diversity, where everyone is different, yet everyone fits in. All of us at PeopleCert are committed to the reflection of the diversity and inclusion of our customers and the communities in which we do business. Working on Home Office (HO) Secure English Language Tests (SELTs) Any person who is engaged by PeopleCert to work on the SELT service must undergo a Background Check (the results of which must be acceptable to PeopleCert and the HO) prior to commencing their SELT duties. All SELT personnel will be required to complete a declaration (provided by PeopleCert) where the existence of any criminal record and/or bankruptcy must be declared. If working on the SELT service in the UK, background checks will include: A basic or enhanced Disclosure Barring Service (DBS) check Right to Work in the UK check (including nationality, identity and place of residence) HO security check (Baseline Personnel Security Standard (BPSS) or Counter Terrorist Check (CTC) Financial background check Employment reference check. If working on the SELT service anywhere in the world (outside of the UK) personnel will undergo background checks that are equivalent to those stated for the UK. In addition, if personnel are required to speak to SELT candidates they must be appropriately skilled in the English language and, where SELT services are provided anywhere in the world (outside of the UK), the official language of the relevant country. Kindly submit your CV in English. All applications will be treated with strict confidentiality.

Location: Athens, Greece Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with presence in more than 200 countries worldwide? If so, this is the chance to apply now! 📥 PeopleCert is looking for a Senior Assessment Associate , who will manage and deliver our world-class examination documents. From facilitating the development of syllabi to coordinating post-launch reviews of exam questions. The successful candidate will collaborate with other teams to support the development and maintenance of the qualifications schemes and he/she creates high-quality output within agreed timeframes and budgets. As a Senior Assessment Associate your tasks will include the following: Work with a range of teams to develop assessment documents that accurately test the core guidance of a product, and that meet the need of the business. Facilitate meetings with external experts to develop and review assessment documents. Provide insight and advice on potential exam/assessment designs that are suitable for a proposed qualification. Review and approve exam documents (questions, syllabi, sample papers, specifications) against agreed quality criteria. Investigate and propose solutions in response to candidate complaints and potential malpractice. Provide creative solutions to the challenges that arise during the development and maintenance of assessment documents, while adhering to a schedule, budget (track of all spending), and quality requirements. Document and maintain the processes used in the development and maintenance of examination documents- identify issues and initiate changes as appropriate. Work with the Assessment Team to ensure that all PeopleCert exam-related processes comply with appropriate standards at both national and international levels (and where relevant coordinate with the accreditation team on the delivery of this). Input into the annual and strategic business plans for PeopleCert and relevant monthly reports. Manage exam changelogs and the related change/ development activities in accordance with best-practice project management. What we look for: Bachelor’s degree in a similar field. Experience in development, production, and delivery of examination services. Proven experience and knowledge of processes for developing qualifications and related syllabuses, together with examination and assessment design and delivery. Experience in Learning Management Systems (LMS) & Content Creation for learning platforms, will be an asset. Proven experience in a supervisory role. Flexibility to adjust to multiple demands, shifting priorities, ambiguity, and rapid change. Strong project management skills and knowledge. Self-reliant and resourceful, able to work under pressure, to multi-task, facilitate and coordinate teams and resources. Knowledge of exam development platforms will be an asset. Excellent command of the English language (C2 level certification is required, LanguageCert C2 LTE or C2 IESOL certificate would be a plus). Be at the top of technology solutions, and use the latest tools as per the latest tech trends (e.g. creating content with AI tools). Advanced computer literacy is required. ECDL Advanced level certification is desirable. Excellent interpersonal, verbal, and written communication skills. Ability to build and maintain relationships across different functions and organization levels, showing an understanding of, and sensitivity to stakeholder needs. What we offer: Competitive remuneration package 💲 Work in an international, dynamic and fun atmosphere 💯 Two free vouchers for all certifications from PeopleCert's Portfolio per year for all employees 🎓 Huge learning experience in using best practices and global environment 📈 Constant personal and professional development 🥇 If you want to become a member of our international, dynamic and agile team that creates world-leading software products, then we should certainly like to hear from you! About PeopleCert PeopleCert is a global leader in the assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development & delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realize their life ambitions. Quality, Innovation, Passion, Integrity, Velocity and Clarity are the core values that guide everything we do. Our offices in UK, Greece, Cyprus and India boast a culture of diversity, where everyone is different, yet everyone fits in. All of us at PeopleCert are committed to the reflection of the diversity and inclusion of our customers and the communities in which we do business. Working on Home Office (HO) Secure English Language Tests (SELTs) Any person who is engaged by PeopleCert to work on the SELT service must undergo a Background Check (the results of which must be acceptable to PeopleCert and the HO) prior to commencing their SELT duties. All SELT personnel will be required to complete a declaration (provided by PeopleCert) where the existence of any criminal record and/or bankruptcy must be declared. If working on the SELT service in the UK, background checks will include: A basic or enhanced Disclosure Barring Service (DBS) check Right to Work in the UK check (including nationality, identity, and place of residence) HO security check (Baseline Personnel Security Standard (BPSS) or Counter-Terrorist Check (CTC) Financial background check Employment reference check. If working on the SELT service anywhere in the world (outside of the UK) personnel will undergo background checks that are equivalent to those stated for the UK. In addition, if personnel are required to speak to SELT candidates they must be appropriately skilled in the English language and, where SELT services are provided anywhere in the world (outside of the UK), the official language of the relevant country. All applications will be treated with strict confidentiality.

Location: Athens, Greece Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with presence in more than 200 countries worldwide? If so, this is the chance to apply now ! PeopleCert is looking for a Growth & Performance Marketing Manager , who will own the digital sales and revenue impact of the products in their portfolio. You will plan, run and optimise performance marketing across paid, email and owned channels, and you will be accountable for the product metrics and sales numbers they deliver. You will work closely with Product, CRM & Analytics and regional teams, turning data into decisions that grow revenue, conversion and customer value. As a Growth & Performance Marketing Manager, your tasks will be the following: Own sales, revenue and conversion targets for our product portfolio. Plan and optimise performance campaigns across PPC, paid social, SEO/SEM and email, managing budget allocation to maximise ROI and ROAS. Track and report product and funnel metrics (traffic, conversion rate, CAC, revenue, customer value) and act on what the data shows. Collect, analyze and interpret data from multiple sources to track performance and identify areas for growth and optimization. Run A/B tests and conversion optimisation initiatives across the funnel, from campaign to checkout. Collaborate with cross-functional teams to enhance product offerings and improve user experience. Analyze customer behavior to tailor personalized marketing strategies that lift conversion and retention. Regularly monitor and report results-led updates with clear recommendations. Generate actionable insights and recommendations based on data analysis to support decision-making and drive business growth. Manage agency and vendor partners, setting clear goals and holding them accountable for performance. What we look for: Bachelor's degree in Digital Marketing, Business Analysis, Mathematics or Economics. 5+ years in performance marketing or digital sales, with a track record of delivering measurable revenue growth. Proven ownership of budgets and sales or revenue targets. Strong analytical skills with GA4, Google Tag Manager and BI or reporting tools (e.g. Power BI, Looker Studio). Hands-on experience with PPC, paid social, SEO/SEM, email marketing and conversion optimisation. Creative thinker with the ability to identify and solve problems efficiently. Hands-on experience using AI tools to improve marketing performance. Excellent communication and teamwork skills, with the ability to work in a fast-paced environment. Organizational skills and attention to detail. Excellent command of the English language (C2 level certification desired; LanguageCert C2 LTE or C2 IESOL certificate would be a plus). Advanced computer literacy is required; ECDL Advanced level certification is desirable. What we offer: Competitive remuneration package 💲 Work in an international, dynamic and fun atmosphere 💯 Two free vouchers for all certifications from PeopleCert's Portfolio per year for all employees 🎓 Huge learning experience in using best practices and global environment 📈 Constant personal and professional development 🥇 If you want to become a member of our international, dynamic and agile team that creates world leading software products, then we should certainly like to hear from you! About PeopleCert PeopleCert is a global leader in assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development & delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realize their life ambitions. Quality, Innovation, Passion, Integrity, Clarity, and Velocity are the core values which guide everything we do. Our offices in UK, Greece, Cyprus and India boast a culture of diversity, where everyone is different, yet everyone fits in. All of us at PeopleCert are committed to the reflection of the diversity and inclusion of our customers and the communities in which we do business. Working on Home Office (HO) Secure English Language Tests (SELTs) Any person who is engaged by PeopleCert to work on the SELT service must undergo a Background Check prior to commencing their SELT duties. All SELT personnel will be required to complete a declaration (provided by PeopleCert) where the existence of any criminal record and/or bankruptcy must be declared. If we work on the SELT service in the UK, background checks will include: If working on the SELT service anywhere in the world (outside of the UK) personnel will undergo background checks that are equivalent to those stated for the UK. All applications will be treated with strict confidentiality.

Location: Athens, Greece Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with presence in more than 200 countries worldwide? If so, this is the chance to apply now! 📥 PeopleCert is looking for a Content Lead , experienced in Publishing with English content, who will be responsible for a team of Editors commissioning, developing, reviewing, editing, and proofreading our Business & IT products, i.e. ITIL, PRINCE2, DevOps Institute. As a Content Lead your tasks will include the following: Manage a team of Editors Develop, edit and proofread content to ensure alignment with product specifications, instructional design specifications, structure and language consistency and excellent quality Work closely with subject-matter experts, product development and product management to ensure that core guidance is aligned with the product specification Source and liaise with Subject-Matter Experts (SMEs) and external partners, integral to product development Liaise with various other internal and external teams to ensure the successful development and delivery of products, including designers, product team, marketing and printing Monitor the process and report to the Project Manager, to ensure that projects are delivered to the agreed deadline, budget and specifications What we look for: 5-10 years experience in leading editorial teams (of 5+ members) 10+ years experience in an Editorial role in publishing, including experience in managing SMEs and learning assets including Books, Digital Content and Training Materials Exceptional copywriting, copyediting and proofreading skills Proven experience in working well under pressure with tight deadlines, as well as solid teamwork and project management skills Experience in Learning Management Systems (LMS) & Content Creation for learning platforms will be an asset Native or excellent command of the English language (C2 level certification is required, LanguageCert C2 LTE or C2 IESOL certificate would be a plus) Be at the top of technology solutions, and use the latest tools as per the latest tech trends (e.g. creating content with AI tools) Knowledge & understanding of PRINCE2 or ITIL qualifications will be an asset Advanced computer literacy is required. ECDL Advanced level certification is desirable Excellent interpersonal, verbal, and written communication skills Well organized, detail-oriented, and analytical. Decision-making, able to work in a high-volume, complex, and fast-paced publishing pipeline Ability to spot potential issues before they arise and escalate as necessary, and navigate/ negotiate competing demands and priorities from across the business What we offer: Competitive remuneration package 💲 Work in an international, dynamic and fun atmosphere 💯 Two free vouchers for all certifications from PeopleCert's Portfolio per year for all employees 🎓 Huge learning experience in using best practices and global environment 📈 Constant personal and professional development 🥇 If you want to become a member of our international, dynamic and agile team that creates world-leading software products, then we should certainly like to hear from you! About PeopleCert PeopleCert is a global leader in the assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development & delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realize their life ambitions. Quality, Innovation, Passion, Integrity, Clarity and Velocity are the core values that guide everything we do. Our offices in UK, Greece, Cyprus and India boast a culture of diversity, where everyone is different, yet everyone fits in. All of us at PeopleCert are committed to the reflection of the diversity and inclusion of our customers and the communities in which we do business. Working on Home Office (HO) Secure English Language Tests (SELTs) Any person who is engaged by PeopleCert to work on the SELT service must undergo a Background Check (the results of which must be acceptable to PeopleCert and the HO) prior to commencing their SELT duties. All SELT personnel will be required to complete a declaration (provided by PeopleCert) where the existence of any criminal record and/or bankruptcy must be declared. If working on the SELT service in the UK, background checks will include: A basic or enhanced Disclosure Barring Service (DBS) check Right to Work in the UK check (including nationality, identity and place of residence) HO security check (Baseline Personnel Security Standard (BPSS) or Counter Terrorist Check (CTC) Financial background check Employment reference check. If working on the SELT service anywhere in the world (outside of the UK) personnel will undergo background checks that are equivalent to those stated for the UK. In addition, if personnel are required to speak to SELT candidates they must be appropriately skilled in the English language and, where SELT services are provided anywhere in the world (outside of the UK), the official language of the relevant country. Kindly submit your CV in English. All applications will be treated with strict confidentiality.

Location: Aalborg, Denmark Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers. As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store. Please note: applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations. Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market. Responsibilities: Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both. Provide objective feedback about your experiences. Choose assignments that align with your profile and interests. Complete questionnaires after each evaluation. Comply with all given project objectives and special requirements from the luxury brand we represent How to Apply: To become an evaluator with us, follow these simple steps: Register on live.cxg.com and receive an email with your credentials. Log into our platform and tell us more about yourself. Once this is done, our team will verify your profile and contact you. Check the ‘welcome package’ and pass the general certification. You’re now ready! You are now available for assignments and can browse and apply for any opportunities that interest you. About CXG: CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at www.cxg.com . Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go. Contact us for more information! Requirements Must be 21 years or older. Existing client of premium and luxury brands. Not contractually engaged with any retail brands, to maintain integrity. Punctual, organized, detail-oriented, reliable. Observant, passionate about customer experience. No prior experience needed, we look for honest feedback from real customers.

Location: Egypt ABOUT THE ROLE Cincom is bringing Level 1 support, hosting support and infrastructure together into one 24/7 Service Operations function, reporting directly to the COO. It covers all of our main product lines, including CPQ, Eloquence, Cincom Smalltalk, Mantis, Supra and Control, along with the customer environments we host and manage and the infrastructure they run on. Today, these areas work differently from one product to the next. Processes, tools and standards vary in many cases, and too much depends on a few people who know a product or a platform inside out. We want one modern, professional operation that runs around the clock and that customers experience the same way, whichever product they use and wherever/however it is deployed. We are looking for someone to build this team and lead it. You will set the operating model, lead the three teams, own escalations through to resolution, and put the tooling, processes and measures in place to run Service Operations as a true 24/7 managed service. You will sit on the COO’s leadership team and take on wider operational responsibility as the function matures. It is a senior leadership role, but you will need to stay close enough to the work to know what good looks like and to step in when it counts. WHY THIS ROLE This is a new function with a direct line to the COO. You will shape it from the start, with real backing to change how we work and a clear mandate to build a professional service that customers value. It is also a role with room to grow: as the function matures, we expect you to take on wider operational responsibility across the business. The role is remote and the location is open. Because Service Operations runs 24/7, you will take part in senior escalation cover for major incidents, and potentially travel occasionally to meet the team and customers. KEY RESPONSIBILITIES Team Leadership & People Management Lead the three teams that report to you, specifically, Level 1 Support, Hosting Support and Infrastructure Management, and build and retain Level 2 knowledge over time. Build out the Level 1 team, starting with a new team being established, and make sure it works hand in hand with our existing product support specialists in the Cincom business. Hire, develop and coach the team, and cross-skill people across products and platforms so we are not reliant on any one person. Set clear objectives, give regular feedback, and build a team that takes ownership of the customer’s problem. Operational Leadership Sit on the COO’s leadership team and contribute to decisions across engineering, delivery and operations. Deputise for the COO on operational matters when needed, and take on wider operational responsibility as the function matures. Own the Service Operations budget, including hosting and infrastructure costs, and help deliver against the business’s cost and efficiency targets. Manage key operational suppliers and contracts, working with the COO and PartnerOne Group procurement and IT where Group agreements apply. Building a 24/7 Service Operations Function Design and run Service Operations as a true 24/7 service, with coverage, rotas and on-call arrangements that match our customer commitments. Build out-of-hours models that make good use of the team, without burning people out. Replace product-by-product ways of working with one consistent model for intake, triage, severity and prioritisation. Bring in modern support practice, including ITIL-aligned incident, problem and change management and knowledge-centred support. Build a proper Managed Services approach for our hosted platforms, working across the Hosting Support and Infrastructure teams and with the Client Success Team for our key accounts. Escalation Management to Level 2 and 3 Own the escalation process from Level 1 into Level 2/3: product engineering teams for product issues, and Services consultants for issues in project deliverables, where necessary. Set clear criteria for when and how issues escalate, so they arrive with the right information, and nothing gets lost in the handover. Track every escalated issue through to resolution, keep customers informed, chase when timescales slip. Review escalation trends with the product heads, push recurring issues back for permanent fixes and inclusion in roadmaps and make sure what we learn is captured in the smart knowledge base. Hosting Support Hold overall accountability for the customer environments Cincom hosts and manages, delivered through the Hosting Support team, and stay engaged with customer hosted deployments and associated metrics. Make sure hosted services meet their commitments on availability, monitoring, backups, patching, disaster recovery and incident response, around the clock, providing a true Managed Service. Turn hosting into a consistent, repeatable managed service that our commercial team can understand and sell with confidence. Infrastructure Lead the Infrastructure team and own the hardware and deployment design for hosted and on-premise customer environments. Software design stays with the product engineering teams. Set infrastructure standards and reference architectures for each product, covering capacity, resilience, security and cost. Plan capacity and sizing with the product and project delivery teams, so customer environments are built right first time. Keep our cloud and infrastructure estate, including Azure and Kubernetes, secure, patched, documented and cost-effective. Tooling, Automation & AI Make Zoho Desk the single platform for support, configured properly and used consistently across every product, with integrations into other Cincom operational platforms as required. Build and maintain a knowledge base (working with Cincom designated AI tools) that customers and the team actually use and expand self-service and automation where it saves everyone effort. Work with our AI team to explore and develop AI-assisted Level 1 support, including local-language support, with validation before answers reach customers. Performance, Reporting & Compliance Set and track SLAs and internal service levels for response and resolution, by severity. Report on ticket trends by product, customer, region, severity and SLA tracked resolution time, alongside hosting availability and infrastructure cost, not just ticket status, and review them monthly with the COO. Lead the response to major incidents, with clear and timely communication to customers following a well-documented process. Make sure support, hosting and infrastructure processes provide the evidence we need for ISO 27001 and SOC 2, and support our obligations to customers in regulated sectors. Requirements WHAT WE'RE LOOKING FOR Essential Experience Experience leading support, hosting or infrastructure operations for enterprise software customers, ideally across more than one product. Experience leading several teams through team leads, at senior management level. A track record of building or reshaping a support or operations function, not only running an existing one. Experience running or building a 24/7 support operation, including on-call and potential follow-the-sun models. Experience managing escalations into engineering teams and holding them to agreed timescales. Experience running SLA-based support for business-critical customer systems. Experience owning an operational budget, including hosting and infrastructure costs. Technical Knowledge Strong grounding in incident, problem and change management (ITIL or equivalent). Solid understanding of hosted and cloud infrastructure, Azure or similar, including monitoring and alerting, high availability, backup and disaster recovery, and management of guaranteed up-time. Familiarity with containerised deployments such as Kubernetes, and with infrastructure-as-code. Comfortable with service desk platforms, reporting and automation. Leadership & Interpersonal Skills Calm and clear with customers and senior colleagues, especially when things go wrong. Uses data to manage performance and to make the case for change. Builds trust across Engineering, Delivery and Client Success, and gets things done without relying on authority. Thinks beyond their own function, and is comfortable representing operations at leadership and Group level. Fluent Business English communication. Desirable Hands-on experience with Zoho Desk or a comparable service desk platform. Experience introducing AI-assisted support, knowledge-centred support or self-service. ITIL 4 certification. Additional languages, particularly French, German, Italian. Experience supporting customers in regulated sectors such as financial services and insurance, and familiarity with ISO 27001 and SOC 2. Experience with cloud cost management or FinOps practices. Benefits Independent Contractor (Contractor is responsible for applicable taxes and statutory obligations, subject to the agreement and local law) Full-time role Availability for occasional short travels Payment in USD Equipment provided by the company Contractor fee range - $3,900–$6,000 USD per month Equal Opportunity Employer PartnerOne is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. AI Use Disclosure During our recruitment process, we may use technology, including AI-assisted tools, to support application review or scheduling. These tools support our recruiting team and do not replace human decision-making. Where required, candidates will receive additional information about the tool and applicable rights. This job posting is for an existing vacancy.

Location: Paphos, Cyprus We are looking for a Maintenance Technician to join our property maintenance team and work with residential and commercial properties in Paphos. Key Responsibilities: Maintain an assigned property (residential villa complex or office building). Handle maintenance requests from residents and tenants. Perform plumbing, electrical, and general repair work. Carry out basic air conditioning maintenance and troubleshooting. Repair doors, locks, furniture, and other building fixtures. Conduct regular property inspections and preventive maintenance. Manage maintenance requests through an internal electronic system. Requirements: Experience as a maintenance technician, building maintenance specialist, or repair technician. Practical skills in plumbing, electrical work, and general repairs. Experience with air conditioning systems is a plus. Valid Cyprus driving licence (Category B). Russian language skills and conversational English. Legal right to work in Cyprus. Responsible, independent, and detail-oriented approach. Will Be an Advantage: Ability to read technical drawings and diagrams (electrical, water supply, and drainage systems). Knowledge and experience in swimming pool maintenance, including cleaning, water chemistry, pumps, and filtration systems. Relevant qualifications or certificates in swimming pool maintenance. We Offer: Official employment in accordance with Cyprus labour legislation. Stable monthly salary with additional payment for overtime work. Shift-based schedule, 40-hour working week. Weekend duty approximately twice a month (with the following Monday off). Occasional emergency night call-outs may be required during duty weeks. Company transport provided when travelling between properties is required. 📩 How to Apply: Send your CV or contact details, mentioning the position you are applying for, to hr_cyprus@inex-group.com 🌐 Explore all INEX Group vacancies: https://inexgroup.bamboohr.com/careers #Paphos #CyprusJobs #MaintenanceTechnician #JobsInCyprus

Location: Aberdeen, United Kingdom We are EnerMech, a specialist service company that delivers safe, integrated solutions for complex energy projects. For over 50 years, we have supported our clients across the world with unrivalled expertise, equipment, and technology throughout the entire asset lifecycle – both offshore and onshore. Operating through our global business lines of Energy Solutions, Infrastructure & Industrial Solutions, and Lifting Solutions, we provide a broad range of specialist services including cranes, lifting, fluid power, training, equipment rental, pipeline, process, subsea, and valve services. At EnerMech, we are driven by operational excellence, innovation, and technical expertise, delivering value through integrated solutions that reduce risk, improve efficiency, and enhance performance for our customers worldwide. Role Overview Establish, develop and lead the Europe & Africa engineering function across both our Energy Solutions and Infrastructure & Industrial Solutions implementing the global engineering operating model while maintaining responsive regional delivery. Provide dedicated transformation leadership and remain the long-term regional owner of capability, standards adoption, engineering governance implementation and workforce development. Translate globally defined standards, competency requirements and approval levels into consistent local practice. Lead the assigned regional engineering team and own its training, development and competency readiness. Coordinate capability across countries and service lines and with other regional engineering leaders to enable agile delivery and global workforce flexibility. Manage the regional technical authority process and access to appointed authorities. Responsibilities Implement the engineering transformation locally: establish the capability and workload baseline, assign process owners, clarify responsibilities and deploy approved procedures, review gates and readiness requirements. Maintain a regional engineering delivery and capacity plan with operations, project and commercial leaders; match work to verified competence, secure checking capacity and escalate resource conflicts. Embed engineering early in tendering, project planning, equipment preparation, mobilization and field handovers, supporting realistic technical commitments and effective delivery interfaces. Ensure preparation, independent checking and approval responsibilities are explicit and recorded. Route high-risk or specialist decisions to appointed Technical Authorities and escalate unresolved technical / schedule conflicts to the Global Engineering Director. Lead adoption of controlled documentation, shared templates, verified calculation methods and approved digital workflows; manage regional implementation of engineering process and tool improvements within the global strategy Implement the global competency framework and maintain regional team training and development plans aligned with competency gaps and delivery needs; coordinate structured training, mentoring and graduate rotations, develop multiskilling across relevant ES and IIS services and support succession planning. Coordinate regional recruitment and capability development with regional leadership and HR. Coordinate with other Regional Engineering Managers to share visibility of capacity, competencies and demand; agree cross-regional resource sharing, mobility and development opportunities to respond rapidly to changing priorities and provide global delivery flexibility. Align assignments with verified competence and regional commitments, promote common methods and reuse of technical lessons, and feed improvement proposals into the global framework. Monitor engineering quality, schedule adherence, readiness, rework, review turnaround and capability development; provide transparent regional delivery reports, risk escalation and corrective-action follow-up. Apply EnerMech and client quality, health, safety and environmental requirements; ensure competent technical risk assessment, management of change and closure of engineering assurance findings. Sustain regional ownership through routine governance, standards-adoption checks, training compliance and continuous improvement across onshore and offshore delivery. Experience Requirements Experience: normally 8–12+ years of relevant engineering experience, including at least 3 years in engineering leadership Qualifications: relevant engineering degree, including Mechanical, Civil, Electrical, Chemical or Ocean Engineering according to discipline, plus demonstrated application. Evidence: implementation of standards and review processes; coordination of engineering resources; structured training / mentoring; and delivery across operations and project interfaces. Competency: Advanced leadership, planning and governance, with sufficient technical breadth to direct multidisciplinary offshore and onshore mechanical work scope support and recognize specialist limits. Travel: travel across the Europe & Africa and collaboration with global teams as required. Anticipated Skills Advanced functional leadership: translate global direction into regional plans, clear ownership and sustained adoption. Engineering governance: understand technical assurance, codes, risk, change control and delegated approval boundaries without substituting management seniority for technical authorization. Change implementation: introduce common processes and digital tools while protecting capacity for current commitments. Workforce and development: plan capability and demand, structure mentoring and rotations, and maintain evidence-based competency and succession processes. Matrix collaboration: align global engineering and regional delivery stakeholders across countries, projects and service lines. Business and data literacy: interpret engineering delivery measures, scope, cost and commercial risk; explain constraints and make transparent recommendations.

Location: Oxford, United Kingdom Intellect Care (Counselling/ Psychotherapy) is a collaborative process to guide, explore and/or resolve personal, social, or psychological problems and difficulties. Counselling is most useful when clients seek tools or techniques to support their mental health. Psychotherapy identifies unhelpful patterns of thinking and behaviors which may limit the client's quality of life or daily activities and equip clients with more helpful and effective ways of thinking, behaving and relating to others. This addresses moderately severe mental health experiences. Intellect Care normally spans up to 60 minutes Why Join Us? Become part of a collaborative network of Clinical Psychologists and Counsellors dedicated to expanding access to quality mental health care. At Intellect, you’ll find a supportive community focused on enhancing lives and helping clients overcome personal challenges. What You'll Do Provide 1-on-1 telehealth/or onsite mental health support for Intellect’s clients Address a range of clinical cases, including depression, anxiety, trauma, schizophrenia, eating disorders, addiction, and more Partner with our internal clinical team to improve the platform and client programs. Counsellor: Minimum Masters Degree in Counselling / Counselling psychology with a minimum of 300 hours of counselling experience post qualification & practicum/ placement/ internship Clinical Psychologist: Minimum Masters Degree in Clinical psychology with a minimum of 300 hours of Clinical/Therapy experience post qualification & practicum/ placement/ internship. Expertise: Skilled in Cognitive Behavioral Therapy or other evidence-based approaches (e.g., Motivational Interviewing, DBT, SFBT) License: Must hold valid and active licenses applicable to the country of practice Experience: A minimum of 300 clinical hours post-master’s degree Languages: Proficiency in English and your local language Preferred Background: Prior experience with EAP, adult counseling, or coaching managerial roles Flexibility: Openness to occasional onsite work, if necessary, is a plus If you’re ready to make a meaningful impact and be part of a mission-driven team, we’d love to hear from you. Apply today and join us in transforming mental health care! Requirements Counsellor: Minimum Masters Degree in Counselling / Counselling psychology with a minimum of 300 hours of counselling experience post qualification & practicum/ placement/ internship Clinical Psychologist: Minimum Masters Degree in Clinical psychology with a minimum of 300 hours of Clinical/Therapy experience post qualification & practicum/ placement/ internship. Expertise: Skilled in Cognitive Behavioral Therapy or other evidence-based approaches (e.g., Motivational Interviewing, DBT, SFBT) License: Must hold valid and active licenses applicable to the country of practice Experience: A minimum of 300 clinical hours post-master’s degree Languages: Proficiency in English and your local language Preferred Background: Prior experience with EAP, adult counseling, or coaching managerial roles