Location: Sofia, Bulgaria
Workplace: remote
Yopeso
has been developing a diverse range of software products, from large-scale applications to smaller solutions, for 20 years. With a growing team of over 300 employees across five locations, we are dedicated to fostering a culture of growth, transparency, and professionalism.
At Yopeso, we value authenticity, curiosity, and ambition. These values drive us to build strong connections within our community and with our partners, ensuring trust, integrity, and transparency in all our business practices. We strive to maintain the highest professional standards and continuously challenge ourselves to develop high-quality, high-performance, and secure software solutions.
Our approach is rooted in efficient collaboration among passionate professionals working in agile teams. Guided by curiosity and ambition, we strive to create products that are meaningful and impactful, while remaining true to our authentic selves.
Responsibilities:
Performing requirements engineering: Specifying, reviewing, analyzing and tracing cybersecurity requirements.
Shaping a unified requirements engineering concept: Supporting the creation and alignment as well as practically implementing a unified and holistic concept for cybersecurity requirements engineering.
Collaborating with various teams: Working closely with and training different departments to enable cybersecurity requirements engineering.
Implementing processes: Driving the rollout and training of cybersecurity processes and activities in the organization.
Ensuring compliance: Fulfilling requirements from relevant regulations, standards and best practices (e.g., IEC 62443, NERC CIP, EU Data Act, CRA and others).
Performing training: Training the organization on important aspects of requirements engineering and cybersecurity processes.
Requirements:
Bachelor or Master degree in IT Security, Computer Science,Electrical Engineering with a focus on IT Security, or a comparable qualification with extensive professional experience in OT or product security.
Expertise in requirements engineering: Experience in performing cybersecurity requirements engineering in the discipline of OT or product security. Skills in using requirements engineering tools like Polarion, MagicDraw or DOORS.
Expertise in cybersecurity processes: Experience with defining, rolling out and training processes in an enterprise organization.
Knowledge of regulations and standards: Familiarity with relevant cybersecurity
regulations and standards (e.g., IEC 62443, CRA, NERC CIP, BDEW Whitepaper, ISO27001).
Enjoyment of diverse topics: You enjoy stepping into new arising issues and help drive effective solutions.
Endurance: Ability to drive topics continuous and sustainable.
Communication skills: Proficient in English.
Agile Methodologies Experience: Familiarity with agile methodologies such as Scrum, Kanban, and iterative planning, and backlog management.
- Проверять приложения и сервисы руками — и по готовым сценариям, и по наитию, включая нефункциональные проверки. - Придумывать тест-кейсы под свежие фичи, аккуратно описывать шаги воспроизведения багов, следить за тем, чтобы найденное действительно чинилось.
УдалённоmiddleНавык читать логи и находить в них причину проблемы
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
What does software planning look like when people and artificial intelligence agents work together? As a Staff Product Manager for Planning at GitLab, you'll help answer that question and lead the team toward a clear product direction. This isn't just about improving traditional agile planning. You'll rethink how intent becomes actionable work, how that work moves through software development, and where human involvement is needed.
You'll develop a point of view on planning's future and turn it into product decisions with engineering, design, and product leadership. That includes exploring how planning could connect work to business priorities and budgets, rather than assuming the answer is already decided. Alongside that strategic work, you'll share ownership of existing planning capabilities with another product manager.
We're opening this role at Staff level, with flexibility to consider Principal level based on your experience and scope of impact.
What you'll do
Define a clear direction for planning as software development shifts toward collaboration between people and artificial intelligence agents, and help the team move from open questions to concrete priorities.
Shape how users capture intent, break it into actionable work, and determine which work can proceed autonomously and which needs human involvement.
Evaluate whether and how planning should connect software delivery to company priorities, business objectives, and budgets.
Share ownership of planning capabilities, including work items, boards, specifications, and portfolio planning, with a fellow product manager. Help define how that scope is divided.
Work with engineering and design to translate product direction into a roadmap and improvements to planning workflows across GitLab.
Communicate your recommendations clearly to senior leaders, challenge assumptions constructively, and lead the team through changes in direction.
What you'll bring
Experience leading product strategy and execution for software development, developer tools, or planning products, with the depth to make decisions in a specialized product area.
A strong understanding of software development and development and operations (DevOps) workflows, including how planning decisions affect downstream delivery.
The ability to form and defend a product point of view in an uncertain, changing market, while staying open to different ideas.
Clear communication with technical teams and senior executives, including experience challenging leadership decisions constructively and building support for a direction.
The ability to connect a forward-looking strategy to practical product decisions and work collaboratively across product, engineering, and design.
About the team
The Planning team builds the capabilities at the start of GitLab's software development workflow, including work items, boards, specifications, and portfolio planning. Decisions here affect how work moves through the rest of the platform, so the team's scope extends beyond standalone project management tools.
You'll work alongside another product manager and partner with engineering and design across this product area. The division of product ownership is still being shaped, and you'll help define it. The hiring manager wants you to bring a different perspective, question established approaches, and challenge senior leaders constructively, with room to influence decisions beyond your immediate product scope.
GitLab's mission is to enable everyone to contribute to and co-create the software that powers our world. Our platform brings software development, security, and operations together.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$168,000
—
$285,600 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
• Понимание технологии PKI и принципов работы аккредитованного УЦ. • Практический опыт разработки сервисов УЦ, включая личный кабинет и интеграции со СМЭВ.
Location: Espoo
Workplace: Hybrid
ROLE HIGHLIGHTS:
- Staff Engineer - Satellite Communications
- Location: Espoo, Finland
- Department: Fleet Control and Satellite Communications
- Reports to: Director, Fleet Control and Satellite Communications
- Employment type: Permanent
- Workplace model: Hybrid. 3 days a week at the office
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
As a Staff Engineer in Satellite Communications, you will own the satellite-to-ground link, the core communications protocols, and the end-to-end transmission of data from ground stations to customers. Trend is that our constellation produces an increasing volume of data and we want it down faster and more reliably. As we scale, the communications link sets the limit on what we deliver and how fast customers receive it.
You'll own the end-to-end communication stack: the satellite-to-ground link (X-band, Ka-band and S-band), the underlying protocols used, and the transmission of data from ground stations to customers. Today these decisions are spread across several teams. This role brings them under one technical owner.
The work sits where software meets physics. On one side are link budgets, modulation and coding, and spectrum constraints; on the other are schedulers, distributed systems and production operations. The hardest problems live where the two meet.
You own what you build, from design to production, across a stack that combines cloud, on-prem and real hardware. Our engineering culture is AI-positive, with active use of copilots and LLMs to improve speed, code quality and productivity.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
- Own the architecture of the satellite-to-ground link acrossX-band and Ka-band payload downlink and S-band command and control
- Measure what the constellation delivers against its theoretical capacity, and lead the work that closes the gap
- Design how data moves from ground station to customer, including latency tiers and delivery accounting
- Build alongside software engineers, contributing code and reviews, not only architecture documents
- Lead technical initiatives across team boundaries and align teams on link and data path decisions
- Grow satellite communications expertise across the domain through mentoring, design reviews and shared standards
WHAT WE'RE LOOKING FOR
MUST HAVES:
- Communications engineering on at least one flown mission, including personally diagnosing an anomaly on a live satellite.
- High-rate payload downlink experience in X-band or Ka-band, beyond S-band command and control
- Ability to build and defend a link budget: EIRP, G/T, Eb/N0, margin, rain fade, elevation constraints
- Practical CCSDS knowledge: transfer frames, virtual channels, synchronisation and channel coding, file delivery
- Experience owning how data moves from a ground station to where it is consumed, with latency and completeness guarantees
- Hands-on coding in Python, Go, C++ or similar; you ship code, not just designs.
NICE TO HAVES:
- Active use of AI-assisted development tools (e.g., copilots, LLMs) to improve productivity, code quality, and problem-solving
- Fleet-scale contact planning and scheduling across commercial ground station networks, especially leased third-party capacity
- DVB-S2/S2X with adaptive coding and modulation
- Delay-tolerant networking, or other store-and-forward file delivery with completeness accounting
- SDR and DSP work: GNU Radio, FPGA or RFSoC, including personal or open-source projects
- Awareness of spectrum regulation and coordination. We have a separate spectrum licensing team, so this is a plus rather than a requirement
APPLICATION PROCESS
- TA Partner Screen Call (30 min)
- Hiring Manager Interview (90 min)
- Technical Interview (120 min)
- Values and Fit Interview (60 min)
- Final interview with SVP of Engineering (60min)
WORKING AT ICEYE
At ICEYE, you'll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
- Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what's happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters, and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Attraction will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We're committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us, and we'll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Paris
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
About the role:
As a Senior Software Developer at Checkout.com http://Checkout.com, you will be embedded within the Identity Verification Team, a critical function focused on building innovative products to verify the identities of individuals and businesses globally.
In this high-impact role, you will be instrumental in the development of next-generation verification features, deploying intelligent, production-ready solutions by leveraging state-of-the-art Orchestration technologies as well as Generative AI and Computer Vision technologies.
You will be expected to work closely and collaboratively with Product, DevOps, DataScientist, and Data teams to ensure successful, end-to-end delivery of these solutions, while constantly researching and integrating emerging technologies. A core part of your contribution will be safeguarding data integrity and ensuring compliance, and translating complex data insights into clear, actionable recommendations for stakeholders to support informed, data-driven decision-making across Checkout.com http://Checkout.com.
What you will be doing:
• Drive the design and development of innovative, complex and scalable applications for real-world identity verification challenges in a wider microservices using industry best practices.
• Take full ownership of new and existing features and service, managing the end-to-end lifecycle from initial conceptualization and design through to deployment and monitoring in a production environment.
• Actively collaborate with cross-functional teams (Engineering, Product, Risk) across the company to maximize the positive impact of data science initiatives.
• Champion a culture of technical excellence, cross-team learning, and knowledge sharing within the Data organization.
• Be part of, and collaborate with, cross-functional teams including product management, across a large engineering community.
• Write clean, maintainable, extendable and testable code on some of Checkout’s most impactful systems.
• Build, own and operate your systems to the highest levels of resilience and service.
• Mentor junior team members and assist in their technical development
What are we looking for:
• Bachelor's or Master's degree in Computer Science, Engineering, or related field
• Over 5 years of experience as a Software Engineer working with complex, large-scale, and diversified applications and tech stacks.
• Proficiency in C# .NET, with a strong understanding of software development principles in either a backend or full stack environment.
• Great communication skills and ability to interact effectively with a wide range of stakeholders
• Experience working in agile environments and delivering high-quality code within tight deadlines
• Excellent problem-solving skills and the ability to work independently as well as part of a team
• Someone who is AI proficient or AI curious, you will be hungry to embrace what the latest technology has to offer to enhance yours and your teams productivity
• Payments or financial knowledge is a plus, but not a necessity
• French language proficiency at a minimum B2 level
Bonus Points:
• Experience with Cloud and Infrastructure technologies like AWS, GCP, Azure, Kubernetes, prometheus...
• Experience with Databases like Postgresql, Mongo, Redis, ...
• Direct experience solving real-world business problems through innovative, data-driven approaches.
• Any experience in other programming languages not mentioned above.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
• Развивать экосистему сервиса: изучать нормативную-правовую среду и адаптировать продукт под реальные запросы пользователей. • Анализировать рынок: мониторить конкурентов, проводить бенчмаркинг и находить новые точки роста.
Location: Dublin, IE
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
We are seeking an International Finance Program Manager to join our International Accounting team in Dublin at Anthropic. In this role, you will drive execution excellence across a diverse portfolio of international expansion initiatives, standing up new go-to-market and infrastructure entities. You will partner closely with the Accounting, Tax, Treasury, Payroll and Finance Systems leads, functional business owners, and cross-functional teams to ensure initiatives are well-governed, on track, and delivering measurable business value.
This role requires someone who can context-switch across multiple finance domains, establish lightweight but effective program management practices, and thrive in a fast-paced environment where priorities evolve quickly. You will be instrumental in helping Anthropic scale its international footprint so that every new entity is ready to operate and meet its obligations from day one.
Responsibilities
Program Management:
Manage a portfolio of international entity set-ups, ensuring clear prioritization, resource alignment, and delivery accountability across the Finance teams that own the deliverables
Governance & Process Design:
Establish and maintain lightweight governance frameworks appropriate for a fast-paced, engineering-centric culture, including standardized project intake, status reporting, risk management, and decision escalation processes
Status Tracking & Reporting:
Provide clear, consistent visibility into project health, milestones, dependencies, and risks through structured reporting to the Head of International Accounting, functional leads, and Finance leadership, and maintain the inventory of entities and the infrastructure expansion pipeline
Cross-Functional Coordination:
Lead cross-functional coordination across Finance Operations, Accounting, Tax, Treasury, Payroll, Finance Systems, Legal and People Operations teams to drive alignment and remove blockers
Entity Set-up and Go-live Readiness:
Track the finance set-up of each new entity (bank accounts, tax registrations, intercompany agreements, bank mandates, payroll, Workday and the accounting systems) and its go-live readiness, through the first payroll, first month-end close and first payroll tax or VAT filing, in support of the finance owner
Compliance Coordination:
Partner with the Tax, Payroll and Accounting teams and local advisers to support the registrations, filings and compliance calendar of each new entity
Change Management:
Drive user adoption for new entity processes and controls through structured change management, including training, communication plans, and post-go-live support
Vendor Management:
Track and manage vendor delivery timelines, SOW commitments, and partner accountability across the banks and the payroll, tax and accounting providers in each country
AI Initiative Tracking:
Coordinate AI automation initiatives within the international expansion portfolio, tracking progress on Claude-powered use cases and ensuring integration with broader Finance roadmap
Minimum Qualifications
Have 10+ years of experience in program management, project management, or PMO roles, with at least 3 years working in finance or accounting
Have hands-on experience managing complex entity set-ups, international expansion programs or multi-country roll-outs
Can manage multiple concurrent workstreams across different finance domains without losing sight of the details or the big picture
Are skilled at building trusted relationships with diverse stakeholders across Finance, Accounting, Tax, Treasury, Legal and People Operations teams
Have experience designing and implementing governance frameworks that provide accountability without excessive overhead, particularly in fast-paced, agile environments
Possess strong analytical skills and can synthesize complex project data into clear, executive-ready reporting
Are proficient with modern project management tools (Asana, Jira, or similar) and entity management tools and can quickly establish portfolio-level visibility and dashboards
Have excellent communication and presentation skills, with the ability to convey complex project information to both technical and non-technical audiences
Demonstrate strong problem-solving abilities and can navigate ambiguity while maintaining focus on delivery and deadlines
Are passionate about building scalable processes that support rapid organizational growth
Preferred Qualifications
Background in finance operations, accounting, or FP&A with understanding of month-end close, financial reporting, and compliance workflows
Experience with change management frameworks and methodologies
Experience working in high-growth technology companies
A professional accounting qualification (ACA, ACCA, CPA or equivalent)
A project management qualification
Interest in or experience with AI-powered automation and its application to finance processes
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
€170.000
—
€220.000 EUR
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Worldwide
Workplace: remote
Responsibilities:Collaborate closely with stakeholders to define product vision, strategy, and roadmap for admin panel development;Gather and prioritize requirements across multiple business domains, ensuring alignment with internal processes and goals;Translate stakeholder needs into clear user stories, acceptance criteria, and other product documentation;Work closely with the development team to ensure timely delivery of new features and enhancements;Conduct regular reviews and demos with stakeholders to gather feedback and validate progress;Act as a liaison between technical teams and various departments to ensure clear communication and shared understanding of requirements;Continuously prioritize and refine the product backlog based on feedback, dependencies, and evolving business needs;Support the development team in resolving blockers and ensuring smooth delivery;Actively participate in sprint planning, retrospectives, and other Agile ceremonies to drive continuous improvement and delivery excellence.Requirements:4+ years as a Business Analyst/Product Owner or similar;Strong analytical and problem-solving skills to understand complex business processes, identify issues, and propose effective solutions;Strong verbal and written communication skills to collaborate with software developers and other team members, and to extract relevant information for document creation;Ability to manage multiple stakeholder groups simultaneously;Ability to elicit, document, and manage functional and non-functional requirements;Knowledge of UML and BPMN notations;Good understanding of the Software Development Life Cycle (SDLC);Strong decomposition skills;Good knowledge of Atlassian Suite (Jira and Confluence);Experience in wireframing using Miro, draw.io, Balsamiq, or similar tools;Possession of a structured, process- and result-oriented approach, a practical way to solve problems.Nice to have:Experience in iGaming or Fintech domains;Experience working with complex admin panels or multi-department internal systems.We offer:High salary (plus performance bonuses and salary revision);Remote work;Work schedule: Mon-Fri (8 hours per day) with flexible starting hours;24 days holiday leave;Corporate English lessons;Exciting work challenges that allow you to grow to your full potential;A strong team of like-minded professionals who will be by your side to accomplish ambitious projects, stimulate your professional development and bring experience.
Location: Espoo; Amsterdam; Lisbon; Valencia; UK; Berlin; Athens; Warsaw
Workplace: Hybrid
ROLE HIGHLIGHTS:
- SAR Training Specialist
- Location: EU
- Department: Data
- Reports to: Earth Observation Application Lead
- Employment type: Permanent
- Workplace model: Hybrid or remote
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
The SAR Training Specialist within ICEYE’s Data line of business will support the development, customization, and global delivery of technical training programs to customers across the world.
This role enables customers, particularly in the Defence and Intelligence (D&I) sector, to effectively understand and apply ICEYE’s SAR capabilities, products, and services to support mission-critical objectives.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
- Develop, maintain and tailor training programs covering remote sensing principles, SAR fundamentals, and the practical application of ICEYE’s technology across operational use cases.
- Deliver both in-person and virtual training sessions to a global customer base, adapting materials and delivery approaches to suit varying levels of technical proficiency and requirements.
- Align training content with evolving product features and customer needs, ensuring materials reflect the latest advancements in ICEYE’s portfolio of offerings.
- Support customer adoption and operational readiness through hands-on instruction, live demonstrations, and scenario-based learning that emphasizes real-world use.
- Collaborate with internal teams, including Product and Engineering, to ensure training materials are accurate, current, and aligned with broader customer engagement strategies
- Represent ICEYE at customer workshops, briefings, and industry events, acting as a trusted technical educator and advocate for the effective use of SAR data
WHAT WE’RE LOOKING FOR
Must haves:
- Experience in technical training and curriculum development
- Strong communication and presentation skills, with the ability to explain complex topics to technical and non-technical audiences.
- Experience of D&I sector use of satellite imagery/SAR e.g. IMINT analyst
- Proficiency with satellite imagery/SAR processing tools and GIS platforms desirable
- Willingness to travel internationally regularly
- Ability to work effectively across diverse cultural and operational environments - prior experience engaging with international customers is strongly preferred
- Bachelor's degree (or higher level) or equivalent in Remote Sensing, Geography, Engineering or a related technical field.
APPLICATION PROCESS
- TA screen
- Hiring Manager interview
- Practical task + presentation to the team
- Final interview with the SVP of Data
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Bucuresti, Romania; Cluj-Napoca, Romania
Workplace: remote
Yopeso
has been developing a diverse range of software products, from large-scale applications to smaller solutions, for 20 years. With a growing team of over 300 employees across five locations, we are dedicated to fostering a culture of growth, transparency, and professionalism.
At Yopeso, we value authenticity, curiosity, and ambition. These values drive us to build strong connections within our community and with our partners, ensuring trust, integrity, and transparency in all our business practices. We strive to maintain the highest professional standards and continuously challenge ourselves to develop high-quality, high-performance, and secure software solutions.
Our approach is rooted in efficient collaboration among passionate professionals working in agile teams. Guided by curiosity and ambition, we strive to create products that are meaningful and impactful, while remaining true to our authentic selves.
What we offer:
Competitive remuneration
Remote work
24 days off per year and floating days
Private clinic health services, Regina Maria Medical Insurance
Flexible benefits through Up multibenefits platform
Referral bonus scheme
Team events, online or at the office
Training and development opportunities with allocated budget
Professional Certifications
Knowledge sharing context.
As a Cybersecurity Expert you will analyze requirements from regulations, standards and customers, derive from them and ensure fulfillment via traceability. You actively involve in the definition of the underlying concept and align it with affected teams. You perform the rollout of defined cybersecurity processes and activities by performing training and closely cooperating with developers. You support to ensure compliance with relevant regulations and standards.
Responsibilities:
Performing requirements engineering: Specifying, reviewing, analyzing and tracing cybersecurity requirements.
Shaping a unified requirements engineering concept: Supporting the creation and alignment as well as practically implementing a unified and holistic concept for cybersecurity requirements engineering.
Collaborating with various teams: Working closely with and training different departments to enable cybersecurity requirements engineering.
Implementing processes: Driving the rollout and training of cybersecurity processes and activities in the organization.
Ensuring compliance: Fulfilling requirements from relevant regulations, standards and best practices (e.g., IEC 62443, NERC CIP, EU Data Act, CRA and others).
Performing training: Training the organization on important aspects of requirements engineering and cybersecurity processes.
Requirements:
Bachelor or Master degree in IT Security, Computer Science,Electrical Engineering with a focus on IT Security, or a comparable qualification with extensive professional experience in OT or product security.
Expertise in requirements engineering: Experience in performing cybersecurity requirements engineering in the discipline of OT or product security. Skills in using requirements engineering tools like Polarion, MagicDraw or DOORS.
Expertise in cybersecurity processes: Experience with defining, rolling out and training processes in an enterprise organization.
Knowledge of regulations and standards: Familiarity with relevant cybersecurity
regulations and standards (e.g., IEC 62443, CRA, NERC CIP, BDEW Whitepaper, ISO27001).
Enjoyment of diverse topics: You enjoy stepping into new arising issues and help drive effective solutions.
Endurance: Ability to drive topics continuous and sustainable.
Communication skills: Proficient in English.
Agile Methodologies Experience: Familiarity with agile methodologies such as Scrum, Kanban, and iterative planning, and backlog management.
Location: Тула
Команда продукта «SmartSupport.UAI» работает для 200 тысяч сотрудников Сбера и занимается разработкой удобных и комфортных инструментов ИТ-поддержки.
Наши сервисы направлены на поддержку и решение проблем пользователей с оборудованием (ПК/ноутбук, мобильные устройства, принтера, ВАРМ и т.д),
а также решением проблем с программным обеспечением на этом оборудовании.
Сейчас мы активно внедряем AI-агентов в процессы онлайн и оффлайн поддержки, которые позволяют нативным и более быстрым образом решить проблему или вопрос клиента.
Обязанности
* сбор, анализ и систематизация бизнес-требований, генерация идей, предложение решений с учётом принятых ограничений
* согласование бизнес-требований с заказчиками и аналитиками от смежных команд
* прорабатывать сценарии взаимодействия пользователей с продуктом.
* выявлять боли и потребности пользователей
* формулировать требования по доработке продукта и интеграции с другими продуктами, участвовать в тестировании и приемке
* участвовать в проведении клиентских исследований, изучать и собирать информацию о процессе/продукте, готовить глубинную аналитику по продукту
* участвовать в формировании, расчете метрик и целевых показателей продукта и клиентских путей.
Требования
* высшее экономическое/техническое/математическое образование.
* опыт работы в должности бизнес-аналитика или технического писателя от 1 года
* опыт работы в agile-команде
* опыт описания бизнес-процессов: Visio, ARIS, Draw.io и др.
* опыт сбора бизнес, функциональных и нефункциональных требований к продукту
* опыт в проведении приемки реализованного функционала и организации тестирования
* навыки в создании наглядных и информативных отчетов/таблиц в Excel.
**Будет дополнительным плюсом:**
* знание различных нотаций описания процессов (UML, IDEF, BPMN и т. д.);
* опыт работы с Confluence, Jira
* продвинутый SQL
* навыки работы с генеративными AI-моделями
* опыт создания AI-агентов и использования их в работе будет преимуществом
* опыт использования GigaChat, Kandinsky и аналогов в продуктах, навыки создания и использования AI-агентов
* инструментальное владение AI для анализа, генерации и автоматизации.
Условия
* комфортный современный офис
* возможность выбрать удобный график – офис/гибрид
* ежегодный пересмотр зарплаты, годовая премия
* корпоративный спортзал и зоны отдыха
* более 400 образовательных программ СберУниверситета для профессионального и карьерного развития
* программа адаптации IT Bootcamp
* расширенный ДМС, льготное страхование для семьи и корпоративная пенсионная программа
* ипотека для сотрудников выгоднее до 4%
* подписка Прайм с возможностью совместного использования на трёх близких.
Location: Singapore
Workplace: OnSite
CUSTOMER EXCELLENCE SPECIALIST
- Location: Seoul, Korea OR Singapore OR New Delhi, India
- Department: Customer Excellence – Data
- Reports to: Customer Excellence Manager
- Employment type: Permanent
- Work model: Hybrid (shift-based including 1 weekend shift per month, no night shifts)
- Employment is subject to applicable security screening (incl. SUPO, where required).
WHY THIS ROLE MATTERS
Deliver seamless, high-quality customer experiences across APAC region by managing the complete order-to-delivery process for ICEYE’s satellite radar data.
As a Customer Excellence Specialist, you will ensure customers receive timely and accurate Synthetic Aperture Radar (SAR) imagery, balancing technical insight, proactive communication, and operational precision. You will work closely with our satellite operations, product, and analytics teams to make sure every delivery meets ICEYE’s world-class standards and customer expectations.
WHO WE ARE
ICEYE is the global leader in synthetic aperture radar (SAR) satellite operations for Earth Observation, persistent monitoring, and natural catastrophe solutions. We own and operate the world’s largest SAR constellation, acquiring images of Earth at any time — even through clouds or darkness — to help commercial and government partners make data-driven decisions.
Our satellites and analytics support critical sectors, including maritime, disaster management, insurance, and finance. ICEYE’s mission is to improve life on Earth by becoming the global source of truth in Earth Observation.
Headquartered in Finland, ICEYE operates from offices in five international locations and employs over 600 people from nearly 60 countries, united by our passion for innovation, teamwork, and impact.
YOUR DAY-TO-DAY RESPONSIBILITIES
Regular Customer Excellence Responsibilities
Order Management:
- Oversee the entire order process, from submission to the delivery of the final product.
- Prepare comprehensive feasibility studies for satellite imagery, ensuring customer requirements are met.
Satellite Resource Planning:
- Plan satellite resources for capturing Synthetic Aperture Radar (SAR) images.
- Perform SAR image quality control to maintain high standards.
Customer Interaction:
- Resolve customer inquiries and complaints promptly.
- Collaborate with cross-functional teams (satellite operators, sales, analytics, product software) to address project and customer-related issues.
- Serve as a vital interface between clients and ICEYE, ensuring effective communication and interaction.
Process Improvement:
- Contribute to the enhancement of existing processes and documentation.
- Report to management on key performance metrics and anomalies.
Product Knowledge:
- Maintain a thorough understanding of the company’s products, support, and services.
Governmental and Commercial Contracts:
- Serve as the point of contact for APAC governmental contracts and commercial clients.
- Conduct feasibility studies and effectively communicate results to customers.
Relationship Building:
- Build and maintain trusted relationships with customers, serving as a key contact for order-related queries.
Training and Progress Monitoring:
- Coordinate and conduct service training for both internal and external customers.
- Monitor order progress closely, proactively identifying and resolving potential issues
Reporting:
- Satisfy internal and external reporting needs by providing accurate Key Performance Indicators (KPIs).
REQUIREMENTS
Must haves:
- Proven experience in customer excellence or account management roles.
- Strong analytical and problem-solving skills with attention to detail.
- Bachelor's degree or practical experience in geography, remote sensing, or aerospace domains.
- Excellent verbal and written communication in English and Hindu/Mandarin/Korean (depending on the location).
Key Competences
- Intellectual Firepower: Quickly grasps complex operational and technical information, translating it into clear customer communication.
- Passion & Work Ethic: Demonstrates consistent motivation, reliability, and ownership in a dynamic, fast-paced environment.
- Ownership & Action: Takes accountability for order performance and customer satisfaction.
- Team Player: Collaborates effectively with global colleagues and cross-functional teams.
- Integrity & Growth Mindset: Acts transparently, learns from challenges, and seeks continuous improvement.
Application Process
- TA Screen Interview
- Task Stage
- Task-based interview
- Final Interview
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: New Delhi
CUSTOMER EXCELLENCE SPECIALIST
- Location: Seoul, Korea OR Singapore OR New Delhi, India
- Department: Customer Excellence – Data
- Reports to: Customer Excellence Manager
- Employment type: Permanent
- Work model: On-site
- Employment is subject to applicable security screening (incl. SUPO, where required).
WHY THIS ROLE MATTERS
Deliver seamless, high-quality customer experiences across APAC region by managing the complete order-to-delivery process for ICEYE’s satellite radar data.
As a Customer Excellence Specialist, you will ensure customers receive timely and accurate Synthetic Aperture Radar (SAR) imagery, balancing technical insight, proactive communication, and operational precision. You will work closely with our satellite operations, product, and analytics teams to make sure every delivery meets ICEYE’s world-class standards and customer expectations.
WHO WE ARE
ICEYE is the global leader in synthetic aperture radar (SAR) satellite operations for Earth Observation, persistent monitoring, and natural catastrophe solutions. We own and operate the world’s largest SAR constellation, acquiring images of Earth at any time — even through clouds or darkness — to help commercial and government partners make data-driven decisions.
Our satellites and analytics support critical sectors, including maritime, disaster management, insurance, and finance. ICEYE’s mission is to improve life on Earth by becoming the global source of truth in Earth Observation.
Headquartered in Finland, ICEYE operates from offices in five international locations and employs over 600 people from nearly 60 countries, united by our passion for innovation, teamwork, and impact.
YOUR DAY-TO-DAY RESPONSIBILITIES
Regular Customer Excellence Responsibilities
Order Management:
- Oversee the entire order process, from submission to the delivery of the final product.
- Prepare comprehensive feasibility studies for satellite imagery, ensuring customer requirements are met.
Satellite Resource Planning:
- Plan satellite resources for capturing Synthetic Aperture Radar (SAR) images.
- Perform SAR image quality control to maintain high standards.
Customer Interaction:
- Resolve customer inquiries and complaints promptly.
- Collaborate with cross-functional teams (satellite operators, sales, analytics, product software) to address project and customer-related issues.
- Serve as a vital interface between clients and ICEYE, ensuring effective communication and interaction.
Process Improvement:
- Contribute to the enhancement of existing processes and documentation.
- Report to management on key performance metrics and anomalies.
Product Knowledge:
- Maintain a thorough understanding of the company’s products, support, and services.
Governmental and Commercial Contracts:
- Serve as the point of contact for APAC governmental contracts and commercial clients.
- Conduct feasibility studies and effectively communicate results to customers.
Relationship Building:
- Build and maintain trusted relationships with customers, serving as a key contact for order-related queries.
Training and Progress Monitoring:
- Coordinate and conduct service training for both internal and external customers.
- Monitor order progress closely, proactively identifying and resolving potential issues
Reporting:
- Satisfy internal and external reporting needs by providing accurate Key Performance Indicators (KPIs).
REQUIREMENTS
Must haves:
- Proven experience in customer excellence or account management roles.
- Strong analytical and problem-solving skills with attention to detail.
- Bachelor's degree or practical experience in geography, remote sensing, or aerospace domains.
- Excellent verbal and written communication in English and Hindu/Mandarin/Korean (depending on the location).
Key Competences
- Intellectual Firepower: Quickly grasps complex operational and technical information, translating it into clear customer communication.
- Passion & Work Ethic: Demonstrates consistent motivation, reliability, and ownership in a dynamic, fast-paced environment.
- Ownership & Action: Takes accountability for order performance and customer satisfaction.
- Team Player: Collaborates effectively with global colleagues and cross-functional teams.
- Integrity & Growth Mindset: Acts transparently, learns from challenges, and seeks continuous improvement.
Application Process
- TA Screen Interview
- Task Stage
- Task-based interview
- Final Interview
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: South Korea
Workplace: Remote
CUSTOMER EXCELLENCE SPECIALIST
- Location: Seoul, Korea OR Singapore OR New Delhi, India
- Department: Customer Excellence – Data
- Reports to: Customer Excellence Manager
- Employment type: Permanent
- Work model: Hybrid (shift-based including 1 weekend shift per month, no night shifts)
- Employment is subject to applicable security screening (incl. SUPO, where required).
WHY THIS ROLE MATTERS
Deliver seamless, high-quality customer experiences across APAC region by managing the complete order-to-delivery process for ICEYE’s satellite radar data.
As a Customer Excellence Specialist, you will ensure customers receive timely and accurate Synthetic Aperture Radar (SAR) imagery, balancing technical insight, proactive communication, and operational precision. You will work closely with our satellite operations, product, and analytics teams to make sure every delivery meets ICEYE’s world-class standards and customer expectations.
WHO WE ARE
ICEYE is the global leader in synthetic aperture radar (SAR) satellite operations for Earth Observation, persistent monitoring, and natural catastrophe solutions. We own and operate the world’s largest SAR constellation, acquiring images of Earth at any time — even through clouds or darkness — to help commercial and government partners make data-driven decisions.
Our satellites and analytics support critical sectors, including maritime, disaster management, insurance, and finance. ICEYE’s mission is to improve life on Earth by becoming the global source of truth in Earth Observation.
Headquartered in Finland, ICEYE operates from offices in five international locations and employs over 600 people from nearly 60 countries, united by our passion for innovation, teamwork, and impact.
YOUR DAY-TO-DAY RESPONSIBILITIES
Regular Customer Excellence Responsibilities
Order Management:
- Oversee the entire order process, from submission to the delivery of the final product.
- Prepare comprehensive feasibility studies for satellite imagery, ensuring customer requirements are met.
Satellite Resource Planning:
- Plan satellite resources for capturing Synthetic Aperture Radar (SAR) images.
- Perform SAR image quality control to maintain high standards.
Customer Interaction:
- Resolve customer inquiries and complaints promptly.
- Collaborate with cross-functional teams (satellite operators, sales, analytics, product software) to address project and customer-related issues.
- Serve as a vital interface between clients and ICEYE, ensuring effective communication and interaction.
Process Improvement:
- Contribute to the enhancement of existing processes and documentation.
- Report to management on key performance metrics and anomalies.
Product Knowledge:
- Maintain a thorough understanding of the company’s products, support, and services.
Governmental and Commercial Contracts:
- Serve as the point of contact for APAC governmental contracts and commercial clients.
- Conduct feasibility studies and effectively communicate results to customers.
Relationship Building:
- Build and maintain trusted relationships with customers, serving as a key contact for order-related queries.
Training and Progress Monitoring:
- Coordinate and conduct service training for both internal and external customers.
- Monitor order progress closely, proactively identifying and resolving potential issues
Reporting:
- Satisfy internal and external reporting needs by providing accurate Key Performance Indicators (KPIs).
REQUIREMENTS
Must haves:
- Proven experience in customer excellence or account management roles.
- Strong analytical and problem-solving skills with attention to detail.
- Bachelor's degree or practical experience in geography, remote sensing, or aerospace domains.
- Excellent verbal and written communication in English and Hindi/Mandarin/Korean (depending on the location).
Key Competences
- Intellectual Firepower: Quickly grasps complex operational and technical information, translating it into clear customer communication.
- Passion & Work Ethic: Demonstrates consistent motivation, reliability, and ownership in a dynamic, fast-paced environment.
- Ownership & Action: Takes accountability for order performance and customer satisfaction.
- Team Player: Collaborates effectively with global colleagues and cross-functional teams.
- Integrity & Growth Mindset: Acts transparently, learns from challenges, and seeks continuous improvement.
Application Process
- TA Screen Interview
- Task Stage
- Task-based interview
- Final Interview
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Екатеринбург
Команда SRE состоит из 5 человек и занимается сопровождением инфраструктуры АС "Финансовая доставка" (Департамент ИТ "Сеть продаж").
Основные функции АС:
\- финансовая доставка и активности внешней дистрибуции для доставок сервисов, требующих очной идентификации
\- регистрация заказов на доставку и распределение по курьерам
\- осуществление кросс-продаж клиентам при проведении доставки.
Обязанности
### Задачи:
* проведение приемо-сдаточные испытаний
* сопровождение инфраструктуры и соблюдение функциональных требований (мониторинг, логирование , нагрузка, аварийные учения)
* обеспечение работоспособности ПРОМ окружения: модернизация, поиск и устранение причин сбоя, on-call дежурства
* взаимодействие со смежными командами.
Требования
### Мы ждём от кандидата:
* опыт сопровождения ПО/АС (будет преимуществом на уровне 2 линии поддержки)
* понимание принципов работы информационных систем
* знание и опыт администрирования серверов под управлением Linux
* опыт работы с Kubernetes/OpenShift
* опыт работы с СУБД PostgreSQL и др., знание SQL
* опыт работы с системами мониторинга и логирования: Grafana/Prometheus/FluentBit/ELK)
* знание ITSM и понимание Agile подходов.
Будет плюсом:
* опыт работы с Service Mesh
* разработка скриптов автоматизации (Bash/Python)
* опыт использования GigaChat, Kandinsky и аналогов в продуктах, навыки создания и использования AI-агентов.
Условия
### Мы предлагем:
* работа в комфортном офисе по адресу г. Екатеринбург, ул. Розы Люксембург, 56А
* ежегодный пересмотр зарплаты, годовая премия
* корпоративный спортзал и зоны отдыха
* уникальную систему обучения Сбера для профессионального и карьерного развития
* расширенный ДМС и льготное страхование для семьи
* гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ
* подписка Прайм с возможностью совместного использования на трёх близких
* вознаграждение за рекомендацию друзей в команду Сбера.
Location: Москва
Мы — команда Platform V Works, часть облачной цифровой платформы Сбера для разработки бизнес-приложений. Разрабатываем высокотехнологичные IT-продукты и обеспечиваем импортонезависимость в области ПО.
Мы создаем новую коллаборативную платформу для работы команды разработки. Это интуитивно понятный и удобный сервис, который помогает управлять командами, эффективно организовывать задачи, обмениваться информацией и совместно работать над проектами.
Перед тобой не просто вакансия. Перед тобой отличная возможность сделать этот мир технологичнее и лучше. Мы - первая команда СберТех, которая тиражирует свой продукт в формате SaaS.
**Ищем сотрудника на декретную ставку.**
Обязанности
### Чем предстоит заниматься:
* развивать и поддерживать высоко-нагруженный сервис с плагинной/микрофронтовой архитектурой, используя Feature-Sliced Design методологию
* участвовать в определении направления развития архитектуры сервиса и выборе технологий
* проектировать и разрабатывать публичные API сервиса и механизмы интеграции сторонних сервисов
* создавать интерфейсы и сервисные утилиты на node js
* повышать надежность и качество сервиса на всех уровнях, оптимизировать производительность (в том числе на уровне nginx), разрабатывать инструменты мониторинга
* обеспечивать тестовое покрытие (юнит, интеграционное, апи, e2e)
* участвовать в ретроспективах инцидентов на проде и предпринимать меры по решению внештатных ситуаций
* принимать участие в планировании спринтов, оценке и деĸомпозиции задач, проводить арх- и код-review решений коллег, предоставлять аргументированную критику.
**Из числа не-рутинных:**
* обеспечить доступность интерфейса для всех категорий пользователей на множестве платформ, браузеров и их версий
* реализовать конструктор диаграмм и WYSIWYG редактор с возможностью совместного редактирования
* развивать собственную библиотеку UI компонентов на базе токенов.
Требования
### Наши ожидания:
* уверенное владение JavaScript, TypeScript, React, CSS, HTML5 (от 3-х лет), понимание принципов работы Nginx, знание основных библиотек, структур данных и шаблонов проектирования
* cпособность создавать кроссбраузерный адаптивный производительный пользовательский интерфейс по макетам и/или ux/ui-гайдам
* знание технологий и методик проведения модульного тестирования, опыт использования инструментов тестирования Jest, CodeceptJS/Playwright
* навыки работы с bash, git (модель GitFlow), nodejs, webpack, yarn, npm, lerna, docker
* опыт работы в продуктовой команде по гибким (Agile) методологиям
* опыт использования GigaChat, Kandinsky и аналогов в продуктах, навыки создания и использования AI-агентов
* инструментальное владение AI для анализа, генерации и автоматизации.
**Будет преимуществом:**
* знакомство с Apollo GraphQL, WebSocket, Effector, Axios
* опыт построения микрофронтенд приложений с использованием Webpack Module Federation
* опыт администрирования/разработки для/интеграции с Jira/Confluence/Bitbucket, использования scripting engine внутри разрабатываемых систем
* опыт настройки сборочных скриптов и CI/CD
* опыт написания storybook для компонентов
* опыт профилирования приложений - поиск утечек памяти и bottleneck.
Условия
### Мы предлагаем:
* годовой бонус и ежегодный пересмотр зарплаты
* расширенный ДМС с первого дня, страхование жизни, корпоративная пенсионная программа
* статус аккредитованной ИТ-компании со всеми преимуществами
* льготная ипотека для сотрудников, подписка Прайм с возможностью шеринга (совместного использования) на трёх близких, скидки от партнеров и сервисов группы компаний
* корпоративный университет Сбера, внутренняя образовательная платформа, участие в IT-конференциях
* офис с видом на набережную, зонами отдыха и спортзалом
* 90 дней удаленной работы из любого региона РФ
* реферальная программа (бонус до 100 000 рублей).
УдалённоRemote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.