Location: London, United Kingdom
Workplace: hybrid
About us
We’re Xelix, an AI-powered Control Centre for Accounts Payable teams. We work with some of the largest global companies to automate and enhance their financial control processes. At the heart of our product, we leverage machine learning techniques developed by our AI Engineering team to provide a more sophisticated offering than existing solutions.
Things are going really well for us - we raised our Series A funding round from top investors, we’ve grown our team to almost 100, and we’ve won industry awards for our products.
About the role
We’re looking for an experienced, hands-on
Senior Customer Success/Account Manager
to join our fast-growing scale up. This is a proactive, commercially minded role: you’ll own the relationship and renewal, identify and create expansion opportunities, and ensure customers realise (and can clearly evidence) the value Xelix delivers. You’ll partner closely with Sales, Product and Services to drive adoption, outcomes and long-term account growth.
What you'll be doing
Own a portfolio of our highest-tier customers, acting as a trusted advisor and commercial lead across renewal and growth.
Build and execute Customer Success Plans (CSPs) with clear outcomes, milestones, stakeholders and value hypotheses.
Quantify, track and communicate value realisation (ROI/business impact), preparing and presenting success metrics and commercial narratives to executive sponsors and C-suite stakeholders.
Develop a deep understanding of each customer’s priorities, operating model, systems landscape, and roadmap—using this to shape account strategy and unlock expansion.
Run proactive account governance (e.g., EBRs/QBRs), ensuring adoption, stakeholder engagement and action plans stay on track.
Monitor customer health and engagement to identify risk early, lead retention plans, and mobilise internal teams to protect and grow revenue.
Identify, qualify and progress upsell/cross-sell opportunities, building business cases, aligning stakeholders, and partnering with AEs/founders where needed to close.
Lead renewals end-to-end: timeline management, commercial negotiation support, stakeholder alignment, and forecasting accuracy.
Triage technical and non-technical issues with urgency and strong judgement, coordinating the right internal resources while keeping customers informed and confident.
Be the voice of the customer internally: capture product feedback, influence prioritisation with evidence, and manage expectations on deliverables and timelines.
Stay close to market trends and competitive landscape, contributing to strategic initiatives that improve our commercial approach and customer outcomes.
What you’ll bring
At least 3 years experience in Account Management / Customer Success in B2B SaaS (or a consultative commercial role), owning senior stakeholder relationships and outcomes across a portfolio.
You have ample experience in managing complex enterprise customers, involving six-figure ACVs and engagement at senior levels.
Demonstrable commercial track record: leading renewals, retaining revenue, and creating growth through upsell/cross-sell (with clear examples of how you sourced, shaped and progressed opportunities).
Strong value-based selling and storytelling skills: you can quantify impact, build a business case, and present success metrics/ROI confidently to executive sponsors and C-suite.
Experience running structured account governance (e.g., CSPs, QBRs/EBRs, exec sponsor plans), translating customer goals into measurable plans and driving them to completion.
Comfortable managing complex, multi-stakeholder enterprise accounts—navigating economic buyers, decision-makers, champions and influence networks to drive change.
Proficient
in MEDDPICC or similar sales methodology
Evidence of proactively identifying risk and leading “save plans”: diagnosing root causes, mobilising internal teams, and executing clear recovery plans with pace and accountability.
Strong cross-functional leadership: you’re effective at coordinating Product, Delivery/Implementation, Support and Sales to unblock customers and deliver outcomes, without needing formal authority.
Analytical and systems-minded: you enjoy using data (usage, outcomes, financials) to spot patterns, forecast risk, and prioritise where to invest time for maximum impact.
Technically curious and quick to learn: you can understand customer environments and product capabilities well enough to advise, educate and credibly challenge.
Excellent prioritisation and execution in a fast-paced environment; you can manage multiple workstreams, run a tight cadence, and keep stakeholders aligned.
Clear, direct communicator with high ownership: you follow through, set expectations well, and bring energy and professionalism to customer interactions.
What we offer in return
💰 Competitive salary of £60,000 - £76,000 depending on experience + 30% commission
🏝️ 27 days of annual leave (including 3 days Christmas closing), with the option to roll over 3 days
🏡 Hybrid working with two days a week from our dog-friendly Hoxton office and on-site gym
🏥 Comprehensive private medical & dental cover with Vitality
🍼 Enhanced parental leave pay
📚 Learning & development culture – £1,000 personal annual budget
🌍 We’re carbon-neutral and are working towards ambitious carbon reduction goals
🎯 Lots of team socials & activities
☀️ Annual team retreat
Want to learn more?
About us
Xelix blog
Xelix news
Xelix glassdoor
We believe that people from diverse backgrounds, with different identities and experiences make our company and product better. No matter your background, we'd love to hear from you! And if you have a disability, please let us know if there's any way we can make the interview process better for you - we're happy to accommodate!
If you're a recruiting agency - we have an existing list of agencies we work with and we are not currently planning on expanding the list. Neither the Talent team nor hiring managers or the Support team will respond to cold outreach.
This is a full-time position, with standard working hours from 9:00 AM to 6:00 PM, Monday through Friday.
We welcome the responsible use of AI for research and interview preparation, but ask that it isn't used to generate answers during live interviews. We also believe in being transparent - we use Metaview's AI note-taker during interviews so our interviewers can stay fully present. If you'd prefer us not to use it, just let your interviewer know. While you may need to answer eligibility questions as part of your application, we do not use AI to review or make decisions on applications - every application is reviewed fairly by a member of our Talent team.
Location: San Jose, California or Remote
Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities.
Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore
Have Fun
and
Is Motion Gaming Back?
, as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations.
Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities.
Important Notice:
⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in
@nex.inc
. If you receive a suspicious email or message, please do not respond and report it immediately to us.
Location:
Remote (PST preferred)
Annual Salary:
USD 110,000 – USD 135,000
Final base salary within this range will be determined based on job-related factors, including the candidate’s experience, skills, qualifications, and geographic location.
Type:
Full-Time
Reporting to:
Senior Director, Growth
Role Overview
We’re looking for an Affiliate & Live Commerce Manager to help grow our affiliate and streamer ecosystem across TikTok Shop, Amazon Live, Twitch, Youtube Live, Whatnot, and other emerging live commerce platforms. This role will support our affiliate and live commerce initiatives by recruiting affiliates and streamers, coordinating campaigns, managing creator relationships, and helping execute live commerce programs that drive engagement, content creation, and sales.
This is a hands-on role for someone who is passionate about affiliate marketing, social commerce, and live shopping, and is excited to help build and scale a fast-growing program at Nex.
What You'll Do
Affiliate Recruitment & Onboarding
: Recruit, onboard, and manage affiliates, creators, and livestream hosts across TikTok Shop, Amazon Live, Twitch, YouTube, Whatnot, and other emerging platforms. Equip partners with the assets, messaging, product knowledge, and best practices needed to produce engaging content and successful livestreams.
Relationship Management
: Build and maintain strong relationships with affiliates, creators, agencies, and livestream partners while identifying new partnership opportunities that align with our brand.
Campaign Coordination
: Coordinate product seeding, creator gifting, commission structure, campaign timelines, and day-to-day communication to ensure seamless campaign execution.
Performance Analysis
: Monitor affiliate, creator, and livestream performance to identify top-performing partners, provide actionable insights, and optimize future campaigns.
Program Operations
: Help develop scalable processes, documentation, and workflows to support the continued growth of our affiliate and live commerce programs.
What You Bring
3+ years of experience in affiliate marketing, creator partnerships, influencer marketing, live shopping, or social commerce.
Experience working with TikTok Shop, Twitch, YouTube, Whatnot, or similar creator and live streaming platforms.
Strong organizational and project management skills, with the ability to manage multiple campaigns simultaneously.
Excellent communication and relationship-building skills with creators, agencies, and cross-functional teams.
An analytical mindset with the ability to interpret campaign performance and identify opportunities for improvement.
A self-starter who enjoys learning new platforms and thrives in a fast-paced, collaborative environment.
Passion for creator and affiliate marketing, livestreaming, gaming, and emerging social commerce trends.
Preferred Qualifications
Experience supporting TikTok Shop affiliate and/or live shopping programs end-to-end from the brand side.
Experience with gaming, consumer electronics, toys, or family-focused brands.
#LI-Remote
We Offer
Competitive compensation package.
Flexible working hours and vacation policy.
Product-driven culture that treasures talents and individual growth.
Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field
Nex is located in
San Jose, California, USA
and
Hong Kong
. Learn more about us at
https://www.nexplayground.com/about
.
We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms!
Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination.
We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.
Location: San Francisco; New York
ABOUT OPENAI
OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity. We build models and products that help people learn, create, and solve problems, and we work to do so safely and responsibly.
ABOUT THE TEAM
Our Community team builds direct relationships with people who use our technology, channels their insights back to product and research teams, and amplifies their stories so others can learn from them.
The Student Community team is building OpenAI Student Collective https://openai.com/student-collective/, a global program that equips students with community, resources, and support to help their peers build AI capability, confidence, and opportunity. Students are often among the first to discover new ways to learn, build, create, and organize with AI. Our job is to find those examples, support the students behind them, and help their stories travel.
ABOUT THE ROLE
We’re looking for a high-agency program operator to help run and scale OpenAI’s student community efforts across the Americas.
You will own the systems and operating rhythms that keep the program moving, coordinate execution across North America and Latin America, and help the team identify and resolve gaps as the program grows. You should be comfortable creating structure from ambiguity, managing complex details, and moving between program operations, regional coordination, and direct student support.
This person should be equally comfortable building a clean tracker, writing a weekly update, chasing down missing information, coordinating across cross-functional and external partners, or helping a Campus Lead troubleshoot a workshop on campus.
WHAT YOU’LL DO
- Run day-to-day program operations across recruitment, candidate review, onboarding, student support, activations, and end-of-cycle programming.
- Build, maintain, and improve Airtable and other source-of-truth systems for student recruitment, selection, onboarding, events, reporting, and feedback.
- Own dashboards and weekly reporting that show program progress, risks, blockers, decisions, and next steps.
- Help coordinate across Experience, Localization, Editorial, Strategy & Ops, agency partners, and cross-functional teams to close dependencies and keep work on track.
- Build operating rhythms, templates, checklists, documentation, and handoff processes that help the program scale.
- Partner with community managers to capture student needs, product feedback, program gaps, standout use cases, and emerging regional trends.
- Surface unclear ownership or missing support early and drive agreed next steps through completion.
WHAT WE’RE LOOKING FOR
- 5+ years of experience in program management, community operations, field marketing, campus programs, creator/community programs, or a related role.
- Strong systems thinker with hands-on experience building and maintaining Airtable, CRM, project management, or workflow systems.
- Excellent execution skills in ambiguous, fast-moving environments.
- Ability to manage multiple workstreams across people, timelines, tools, and deliverables.
- Strong written communication skills, especially for updates, recaps, documentation, and stakeholder reporting.
- Comfort working across internal teams, agencies, contractors, and regional partners.
- High ownership, low ego, and willingness to jump into messy problems.
- Strong interest in AI and how students are using it to learn, build, and create.
- Familiarity with Slack, Google Workspace, Airtable, Luma, and community management tools.
BONUS
- Spanish and/or Portuguese language proficiency.
- Experience with student, campus, developer, creator, or education communities.
- Experience supporting programs across the US, Canada, and/or LATAM.
- Experience working with agencies or distributed global teams.
- Experience building operational systems from scratch.
- Deep curiosity and fluency with AI tools. You should be actively using tools like ChatGPT, Codex, or creative AI tools, and paying attention to how others are using them.
IDEAL CANDIDATE
The ideal candidate is part program operator, part community builder, and part systems architect. They can bring order to ambiguity, keep a lot of moving pieces organized, and build the infrastructure that lets a small team operate like a much larger one. They are energized by students, curious about AI, and comfortable moving between strategy, operations, and execution.
Location: CA - Canada
Scopely is looking for a
Performance Marketing Manager I
to join our
User Acquisition team
in Canada on a remote basis!
At Scopely, we care deeply about what we do and want to inspire play every day - whether in our work environments alongside our talented colleagues or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily.
The User Acquisition team is focused on driving player growth and efficiency across various digital marketing channels. The teams are based in Europe and the US. The UA team’s mobile advertising ecosystem is an always-changing, rapidly growing world, and at Scopely, you'll play a key part in our next big leap in user growth. Our mission is to make experiences that our players love and keep coming back to time and time again.
What You’ll Do:
Independently manage significant performance marketing budgets across multiple channels to maximize games’ growth and profitability
Strategize, execute and continually optimize mobile campaigns on every critical mobile platform, including: Meta, Google, TikTok, DSP Networks, SDK Networks, CTV, Influencer marketing, and much more
Locate, negotiate and develop creative and innovative solutions for acquisition
Grow and manage marketing partnerships for UA efforts across the globe
Design and execute A/B & multivariate testing and present results to related teams
Contribute winning ad creative ideas and run creative testing, working closely with Marketing to execute on breakthrough creative strategies to attract new users
Work cross-functionally with product, ads, data, and creative teams to grow the portfolio and business through full-view lifecycle marketing
Be an expert in UA with key knowledge in order to lead a team
Raise flags for future potential issues that might arise if we continue on course or due to expected changes based on our current methodology
Proactively source new partners to diversify portfolio
Ability to present and speak in front of leadership stakeholders from varying functions
What We’re Looking For:
BA or BS degree, preferably in Economics, Mathematics, Marketing, Communications, Finance, Business Administration or a related field
3-5 years of experience in media buying / user acquisition / performance marketing.
A hunger to be at the forefront of the mobile advertising space and the mobile app market
Creative problem solving acumen, as well as analytical rigor to verify or invalidate assumptions
Strong analytical skills and attention to detail
Proven ability to effectively communicate with cross functional teams
Prefer candidates with direct previous experience in mobile user acquisition. Hands-on experience with Facebook Ads and/or Google Ads is a plus
Understanding of funnel conversion metrics, retention rates and LTV predictions preferred
Deep understanding of our data architecture and tech stack, and be able to communicate effectively with data teams
Looks for external emerging trends
Ability to self-reflect, take feedback and create a personal improvement plan
Ability to follow-up on tasks and action items with no or little oversight
Strong proficiency with Excel required
At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that! We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us & embrace the adventure!
We welcome applications from people with disabilities and should you require accommodations during the application process please contact
Interview-Accomodations@scopely.com
.
For candidates in British Columbia, the annual salary range is provided below. In addition to base pay, employees may be eligible for equity, bonuses, and a comprehensive benefits package, including healthcare benefits, retirement benefits, pet insurance, paid holidays, paid Scopely free days, and unlimited paid time off. Base pay offered may vary depending on job-related knowledge, skills, and experience.
British Columbia Annual Salary Range
$80,000
—
$105,000 CAD
About Scopely
Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek™ Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble® franchise, “Yahtzee® With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.
Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.
Recognized multiple times as one of the "100 Most Influential Companies in the World" by TIME magazine and one of Fast Company's "World's Most Innovative Companies" and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.
Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit:
https://www.scopely.com/
.
Notice to Candidates: Scopely will never request payment or financial information during the application or hiring process. Please apply only through our official
website
and verify that all Talent Partner communications come from an email address ending in @
scopely.com
.
Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com. Our job applicant privacy policies are available here:
California Privacy Notice
and
EEA/UK Privacy Notice
.
Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.
Location: South Africa; Philippines; Colombia; Mexico; Argentina; Brazil
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include high-growth startups, digital agencies, SaaS companies, eCommerce brands, and venture-backed businesses across industries such as MarTech, FinTech, EdTech, and AI.
Unlike traditional outsourcing agencies, we place you directly with a client where you’re hired in-house as a valued member of their team. If you’re an experienced social media leader looking for a high-impact
remote marketing job
, this Senior Social Media Manager role offers strategic ownership, creative freedom, and long-term career growth.
Role Type:
Full-time Contract (Remote, UK Business Hours)
Engagement: Independent Contractor
Job Summary
We are seeking a high-energy, strategic Social Media Manager to take full ownership of our social ecosystem. This is not a role for a "scheduler" waiting for instructions; we need a proactive strategist and creator who can manage the presence of 12 internal group brands and a growing list of external clients. You will be the architect of our digital voice—deciding what to post, why it matters, and how to turn followers into a community. If you thrive on variety, consistency, and the challenge of managing multiple brand identities simultaneously, this is the role for you.
Key Responsibilities
Develop and own the end-to-end social strategy for every account, including platform mix, cadence, and tone of voice.
Produce, schedule, and publish approximately 25 high-quality posts per week across LinkedIn, Instagram, TikTok, X, Facebook, and YouTube.
Repurpose long-form content and recordings into platform-native assets that drive engagement.
Act as the brand’s voice by monitoring and responding to all comments and messages within 24 hours.
Manage online communities daily, including welcoming new members and sparking weekly discussions.
Deliver monthly performance reports for each account, providing data-backed commentary on reach, engagement, and growth.
Continuously audit performance to identify what is working and pivot strategies accordingly.
Requirements
Proven experience owning social media strategy, not just executing a pre-defined plan.
A strong track record of managing
multiple accounts
simultaneously (ideally in an agency environment).
Exceptional written English skills, capable of writing compelling copy and engaging in sophisticated community management.
Highly process-driven and reliable, with the ability to maintain a consistent output across various brands.
Comfortable working UK business hours and meeting strict weekly scheduling deadlines.
Experience in an agency setting managing diverse external client accounts.
Hands-on community management experience.
Client-facing confidence to present strategies and reports as the team expands.
Benefits
💰 Competitive contract compensation
🌎 Fully remote work environment
📈 Career growth opportunities within a scaling agency
🎯 Performance-based environment with clear success measures
🚀 High-impact role with creative autonomy
🗓️ Predictable, structured workflow and reporting rhythms
Location: West and Central US
Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.
As a
Partner Success Associate
on the Via Student Transit team, you’ll be on the ground floor of one of our fastest-growing verticals, working to bring safe, efficient, and flexible transportation to students across the U.S. This role blends strategic relationship management, operational data analysis, and consultative problem-solving. You will serve as a trusted, empathetic advisor to superintendents and transportation directors — understanding their needs and challenges, ensuring smooth program performance, driving service expansions, and driving long-term renewals in one of our fastest-growing business verticals.
For this quota-carrying role, we’re looking for a
customer-first
, self-starting team player who thrives in ambiguity, communicates clearly and effectively, and is excited to roll up their sleeves and help accelerate the growth of a high-impact, mission-driven business.
This role requires a willingness to travel around 50% of the time.
What You’ll Do
Build Trusted Partner Relationships
: Serve as the primary point of contact for school district leadership, transportation directors, and operators, building durable, trust-based relationships through empathy, responsiveness, and a deep understanding of their priorities and challenges.
Drive Service Quality & Efficiency
: Analyze daily, weekly, and long-term transit performance data to understand what’s working, identify challenges, and provide actionable recommendations that improve routing, student safety, and operational efficiency.
Lead Renewals & Expansions
: Partner with customers to understand their evolving goals, negotiate complex contract renewals and service expansions, and grow year-over-year adoption and revenue across your partner portfolio.
Champion Partner Needs Internally
: Build strong internal partnerships with product, operations, deployment, and marketing teams, bringing the customer perspective to the table and advocating for improvements that meaningfully address partner and student needs.
Communicate Across All Levels
: Deliver clear, compelling presentations and operational updates to audiences ranging from school boards and superintendents to frontline transit staff, adapting your approach to meet each audience where they are.
Build and Scale Playbooks
: Help establish best practices, success metrics, and operational workflows that enable us to deliver an exceptional partner experience as we scale the Student Transit vertical nationally.
Who You Are
Partner Lead:
You have a minimum of 2 years of client-facing experience, ideally in sales, business development, customer success, account management, consulting, or B2G/education tech.
Analytical:
You’re comfortable diving into operational data, extracting meaningful insights, and translating numbers into clear strategic narratives.
Self-Starter & Builder:
You thrive in fast-paced, high-growth settings with ambiguity, taking ownership and solving problems proactively.
Launch-Ready:
You’re excited to take ownership of service launches, coordinate across teams, and represent Via confidently and empathetically on the ground. You enjoy being on the move, meeting new people, and traveling frequently to help bring launches to life in cities around the world.
Strong Communicator:
You have exceptional written and verbal presentation skills, with a talent for translating complex operational models into simple, compelling concepts.
Mission-Driven:
You’re excited about modernizing student transportation and improving access to education. Prior experience in transit, education, or public sector sales/CS is a plus; what matters most is curiosity, resourcefulness, and a willingness to keep learning.
What We Offer:
Base Salary Range: $70,000-$80,000 per year plus variable pay and equity as part of a total compensation package. Final compensation will be determined by the candidate’s experience, knowledge, and skills.
Comprehensive health coverage, with low-cost dental and vision plans
A 401(k) with company match and vesting
Fully paid parental leave for new parents, with extended leave options
Additional benefits (mental health, pet insurance, and other wellness perks)
20 days of paid time off (PTO) annually
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
Location: France
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
WHY THIS ROLE?
We're seeking an exceptional Customer Success Manager with deep expertise in the French public sector and government landscape to lead our most strategic government accounts. This role requires an individual who understands both the transformative potential of frontier AI and the unique requirements of French government organizations.
WHAT YOU'LL DO
STRATEGIC CUSTOMER PARTNERSHIP:
- Own the success, adoption, and growth of Cohere's French public sector customers, ensuring they realize maximum value from our AI solutions
- Build deep, trusted relationships with senior French government stakeholders, including Ministres d'État, Préfets, CIOs, digital transformation leads, and ministerial executives
- Develop comprehensive success plans tailored to each organization's mission, digital strategy, budget cycles (lois de finances), and unique constraints
- Serve as the primary point of contact and executive sponsor for your accounts, managing escalations and ensuring customer satisfaction
- Define and track success metrics aligned with French public sector priorities: citizen satisfaction, service delivery improvements, cost savings, operational efficiency, accessibility outcomes
AI ADOPTION & IMPLEMENTATION LEADERSHIP:
- Guide customers through the full lifecycle of AI adoption—from use case identification and pilot design through production deployment and scaling
- Lead secure AI implementation projects in complex French government environments, including sensitive systems and on-premises deployments
- Navigate the unique challenges of French public sector AI adoption: legacy system integration, data sensitivity, lengthy approval processes (marchés publics), and regulatory compliance requirements
- Create and execute change management strategies to drive user adoption and value realization across diverse government workforces
- Conduct regular executive business reviews with senior stakeholders, demonstrating ROI, impact, and strategic value
- Drive contract renewals and account growth by consistently delivering value and building trusted relationships
CUSTOMER ADVOCACY & PRODUCT INFLUENCE:
- Serve as the voice of the French public sector customers within Cohere, advocating for features and capabilities that address government-specific needs
- Provide strategic feedback to Product and Engineering teams on requirements related to security, explainability, accessibility, French language support, and ethical AI
- Contribute to the development of French public sector-specific offerings, implementation playbooks, documentation, and best practices
- Share customer insights to inform Cohere's French public sector go-to-market strategy and positioning
- Represent Cohere at French government forums, working groups (groupes de travail), roundtables, and industry events
YOU MAY BE A GOOD FIT IF:
REQUIRED EXPERIENCE:
- 8+ years of experience in customer success, account management, strategic consulting, or technology delivery roles within enterprise or French government contexts
- At least 3-5 years working directly with French ministries, regional authorities, or public institutions in a technology, digital transformation, or consulting capacity
- Proven track record of managing complex, strategic accounts with multiple stakeholders, long sales cycles, and multi-year implementation timelines
- Experience leading AI/ML, cloud, or enterprise software implementations in secure or highly regulated environments
- Experience developing and executing customer success strategies, QBRs, and executive engagement programs
- Deep understanding of how French government organizations evaluate, procure (following Code des marchés publics), implement, and govern technology solutions
- Active Confidentiel-Défense or higher security clearance (mandatory)
- Fluent French language proficiency—essential for working across the French public sector
FRENCH PUBLIC SECTOR & GOVERNMENT ACUMEN:
- Comprehensive knowledge of the French public sector ecosystem: central ministries, regional governments (régions), departmental authorities (départements), public enterprises, and critical infrastructure
- Knowledge of relevant legislation and frameworks: RGPD, loi Informatique et Libertés, ANSSI standards, accessibility standards
- Experience with French government cloud strategies and security frameworks: France Cloud, Souveraineté numérique
NICE TO HAVE:
- 3+ years specifically managing GenAI, LLM, or conversational AI implementations
- Experience with specific French public sector digital transformation initiatives: France Relance, France 2030
- Direct experience working with French defense, intelligence, public safety, or national security organizations
- Background in management consulting, systems integration, or digital transformation consulting for French public sector clients
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: San José, Costa Rica; Quito, Ecuador
Workplace: hybrid
About Aleph
Aleph is a global leader accelerating digital advertising, and fintech solutions across more than 130 high-growth markets. With more than 20 years of experience and strategic partnerships with over 50 of the world's leading digital platforms, Aleph connects media, payments, and local market expertise to enable platforms and businesses to grow and operate globally with speed and compliance. With teams in more than 90 offices worldwide, Aleph combines global scale with deep local execution. Beyond business impact, Aleph drives digital inclusion through its education initiative, Digital Ad Expert, member of UNESCO’s Global Skills Academy.
About the Role
We are looking for a Client Solutions Manager to strengthen our team in Costa Rica, where you will represent TikTok in the local market. In this role, you will target brands and media agencies (agencias de medios) to get them to adopt TikTok for their online marketing campaigns.
If you’re passionate about digital marketing, have a data-driven mindset, and have a proven track record in media, don’t hesitate to reach out to us.
What You Will Do
Participate in strategic planning to grow or generate new business opportunities.
Act as a consultant for top key accounts.
Be the primary point of contact (POC) for client campaign management and timely reporting.
Provide actionable insights on campaign performance (products, budget, creatives vs. KPIs, delivery).
Ensure SLA adherence for excellent client service.
Optimize accounts for increased spend and manage reservation projects.
Drive product and company education, and share best practices with clients and agencies.
Collaborate with cross-functional teams on creative ad solutions that deliver business results.
Be the premium contact for the Sales team.
Support client and agency education on product solutions to grow business and manage key relationships.
Maximize ROI through optimization and upselling, supported by client reports.
Manage large customer relationships and drive business decisions through conflict resolution.
Provide feedback to product and tools teams to help scale the platform.
Organize account information, assets, data, and reports.
Maintain campaign records, schedules, and ad placement availability.
Ensure accurate ad specs and rates, and take responsibility for campaign reporting and optimization.
What We Are Looking For
At least 4 years of experience in client relationship management and digital media.
Advanced English skills.
Bachelor’s degree in Advertising, Marketing, Business, or Tech.
Deep understanding of the digital landscape and a passion for social media.
Experience managing campaigns across digital platforms and ad tech products.
Intimate familiarity with online media planning, design, and art control of advertising pieces.
Strong communication and people skills (working directly with clients).
Detail-oriented, with exceptional organizational skills.
Aptitude, creativity, and a preference for working in collaborative teams and across business units.
Strong time management and problem-solving skills.
Ability to multitask under challenging deadlines while staying focused on details.
Why Join Aleph
Impact: Be the face of TikTok in the Costa Rican market and help brands and agencies adopt the platform for their marketing campaigns.
Growth: Aleph gives its internal talent room to learn, take on bigger scope, and grow together across a global organization.
Team culture: Join a place of many cultures, perspectives, and talents, where people support each other and communication and partnership come first.
Market context: Work in an industry that changes constantly, where curiosity keeps you learning and new opportunities are always opening up.
Flexibility: A hybrid setup (2 days per week in the San José office) that balances collaboration and focus time.
We use Lever, our recruitment management platform, which includes AI-powered features that may assist our hiring team in reviewing applications, analyzing CVs, and identifying relevant qualifications. These tools support, but do not replace, human judgement. All hiring decisions are made by people. For more information about how your personal data is processed, including your rights in relation to AI-assisted processing, please see our Candidate Privacy Policy or contact us at privacy@alephdigital.com.
“Share our similarities, celebrate our differences.” – M. Scott Peck
#ALEPH
Location: Ukraine; Moldova; Albania; North Macedonia; Turkey; Kazakhstan; Montenegro; European Union; Serbia; Georgia
Workplace: Remote
ABOUT US
Ruby Labs is a leading technology company specialising in innovative consumer products across multiple technology sectors. The company focuses on D2C (Direct-to-Consumer) subscription products. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/
ABOUT THE ROLE
We are looking for a Senior User Acquisition Manager to own and scale Facebook(Meta) for one of our core D2C subscription products. The funnel is simple: ad → quiz → trial → subscription (web-to-web). The scale is not: 40+ countries, 20+ languages, one of the largest Meta budgets in its category.
You will be measured on two numbers: daily subscriptions and cohort ROI — not clicks, not CTR, not platform-reported ROAS.
You'll operate with serious leverage: an API-driven build pipeline and AI tooling handle the mechanical work. Your job is judgment — what to scale, what to cut, where the next dollar goes. The bar is high and so is the upside: performance here is directly and significantly rewarded, and strong operators take on bigger scope fast.
KEY RESPONSIBILITIES
- Channel Ownership: Own the Facebook account end to end — structure, budgets, bidding, geo mix — keeping subscription volume high at target CPA and ROI.
- Scaling & Stability: Scale winners without breaking CPA; keep delivery stable at high spend and catch problems before they cost money.
- Testing: Run a continuous testing pipeline — creatives, structures, bidding (highest volume / cost cap / bid cap), placements, geos and languages. Kill fast, scale what works.
- Creative Ideas: Own the creative direction for the channel — hooks, angles, formats — and brief the creative team with data-backed feedback.
- Working with Data: Make decisions on real cohort revenue from our BI, not on Ads Manager numbers. Break performance down to country × creative × bid level and build your own reports.
- Account Health: Protect ad accounts, pages and Business Managers — policy-safe copy and landings, appeals, backups.
- AI & Automation: Automate every repeatable part of your workflow with AI and keep manual work to a minimum.
QUALIFICATIONS
MUST-HAVE EXPERIENCE
- 2+ years hands-on Facebook as the primary channel you personally owned.
- Personally owned $400K+/month on Meta with direct accountability for CPA / ROI targets — your budget, not your team's or agency's total.
- Subscription funnels: drove subscriptions or trials through web funnels (web-to-web) or subscription apps for D2C products.
- Multi-GEO: ran and scaled campaigns across many countries and languages at once.
- Analytics: comfortable with cohorts, LTV, payback and the gap between platform and BI numbers.
- AI in daily work: uses Claude, ChatGPT or equivalents daily for analysis, reporting and automation — not just aware of them.
- Working proficiency in English (B2+).
NOT A FIT
- Mostly agency experience (spread across many small clients)
- E-commerce / catalog-only background (DPA, Shopping, basket ROAS)
WHO YOU ARE
- Full owner of your zone — from diagnosis to result, no reminders needed
- Analytical — every scale or kill decision has a period, a threshold and a dollar amount behind it
- Plans ahead — runs the channel against a plan weeks and months out
- Fast under load — many campaigns and tests in parallel without quality slipping
- Ambitious — wants to grow fast and prove it with performance
LOCATION
Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.
BENEFITS
Discover the perks of being part of our vibrant team! We offer:
- Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
- Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
- Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
- Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
- Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt
Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!
INTERVIEW PROCESS
After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:
- Recruiter Screening (40 minutes)
- Technical Interview (60 minutes)
- Final Interview (45 minutes)
LIFE AT RUBY LABS
At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day.
This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen.
Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success.
All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
#LI-Remote
Location: Remote - United Kingdom
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit
www.redditinc.com
.
We are searching for a strategic community management and operations expert to join the International Community team and help grow Reddit outside of the US. As an integral part of the International Growth team, this role plays a key role in helping Reddit realize its mission: bringing community and belonging to everyone in the world.
This contract engagement is open to candidates based in the UK or Ireland.
As the Community Manager, you will be at the forefront of jumpstarting and fostering local communities. You will be an expert of the French market, proficient in English and French, and focused on proactive initiatives to build bridges with local volunteer moderators and innovate, iterate, refine, and scale our international consumer playbook. The insights derived from your relationships and experiments will help accelerate our growth in the market.
What you will do:
Gain a deep understanding of the market to identify user and local moderator challenges, and market opportunities.
Iterate, innovate, and scale the consumer growth playbook by recognizing new opportunities, suggesting bold ideas and programs, and persuading internal teams to align on new plans.
Build strategic plans to cultivate, recruit, educate, and grow a local community of moderators (i.e., volunteers who develop, maintain, and shape the culture of local communities). Implement a conversion funnel designed to onboard power users and external creators, transforming them into active moderators.
Communicate quantitative and qualitative insights to optimize and improve the international consumer growth playbook.
Be obsessive about achieving aggressive goals and outcomes.
Analyze quantitative and qualitative data, set KPIs, and execute impactful community initiatives: leverage data to uncover community and moderator insights that will influence the direction of the local team in the market.
Work cross-functionally with Product, Community, Engineering, Marketing, Safety, and BD teams.
What We Can Expect From You:
5+ years of community development, project management, growth, operations, or product consulting experience with a track record of community-led projects that have driven business impact.
Deep knowledge and understanding of French culture, including current events, politics, customs, traditions, language, topics of interest, and taboos.
Nuanced comprehension of the digital landscape and the cultural intricacies inherent within it, including awareness of internet culture specific to France and an appreciation for the diverse cultural facets shaping contemporary French society.
Succinct and persuasive communicator: able to collaborate effectively across internal teams, local users, moderators, partners, content creators, influencers, etc.
Results-obsessed: demonstrates outstanding execution and high attention to detail.
Deep interest in developing and driving projects, framing issues and seeking solutions, testing hypotheses, and iterating on process improvements.
Proficiency in French & English.
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our
Candidate Privacy Policy for Potential Employees and Contractors
.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Location: South Africa; Philippines; Morocco; Colombia; Argentina
About Huzzle
At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, and tech platforms in industries such as SaaS, MarTech, FinTech, and EdTech. Unlike traditional outsourcing, you’ll be placed directly with a client as a valued, long-term member of their team.
About the company
Our client is a results-driven digital marketing agency specifically focused on empowering the skilled trades and home services sectors across North America. The team specializes in bridging the gap between traditional craftsmanship and modern technology by providing comprehensive lead generation, search engine optimization, and custom web development strategies. By focusing on industries like construction, HVAC, plumbing, and electrical, they help local businesses scale their operations and dominate their specific regional markets through high-impact, data-backed advertising.
Job Summary
We are looking for a high-energy, strategically-minded Project and Growth Manager to bridge the gap between ambitious blue-collar business owners and our expert delivery team. In this role, you aren’t just a task manager; you are a marketing consultant and a trusted partner. You will own a "pod" of client accounts, ensuring every SEO campaign, lead-gen strategy, and web build ships on time and delivers measurable ROI. If you thrive on taking ownership, solving complex problems before they escalate, and identifying new ways to help small businesses grow, this is your opportunity to make a massive impact in a fast-paced agency environment.
Key Responsibilities
Pod Ownership: Manage the day-to-day success and retention of a dedicated portfolio of clients.
Client Translation: Act as the primary bridge between clients and the delivery team, translating business goals into clear, actionable briefs for specialists.
Onboarding & Relationship Management: Lead a smooth, confidence-building onboarding process for new clients and maintain proactive, responsive communication as their main point of contact.
Project Oversight: Manage timelines and workflows within ClickUp to ensure all work meets high quality standards and is delivered on schedule.
Marketing Consultancy: Advise clients across the full digital spectrum, including SEO, Google & Meta Ads, web design, social media, and branding.
Growth & Reporting: Analyze performance data to track wins, report results in plain language, and identify upsell opportunities that align with client growth goals.
Requirements
Agency Experience: 2+ years of experience in account management, project management, or client success specifically within a marketing agency environment.
Digital Marketing Fluency: A strong working knowledge of SEO, paid lead generation (Google & Meta), web design, and social media management.
Tool Proficiency: Advanced hands-on experience with ClickUp for project management and CRM tools for client tracking.
Communication Mastery: Fluent, native-level spoken and written English with the ability to lead confident, high-stakes video calls with North American business owners.
Consultative Instincts: The ability to look past a task list and identify what will actually move the needle for a client’s bottom line.
Organizational Excellence: Naturally organized with the ability to juggle multiple accounts, deadlines, and shifting priorities without losing focus.
Nice-to-Haves
Industry Context: Prior experience working with or for the trades / blue-collar industries.
Technical Depth: Advanced, deep-dive understanding of SEO algorithms or Meta Ad architecture.
Sales Background: Previous experience in sales or business development to help facilitate account expansion.
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: Dubai
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
WHY THIS ROLE?
We’re seeking an exceptional Customer Success Manager with deep expertise in the UAE private sector enterprise landscape to lead our most strategic accounts across these dynamic markets. This role requires an individual who understands both the transformative potential of frontier AI and the unique requirements of private sector organizations in Saudi Arabia and the United Arab Emirates.
WHAT YOU'LL DO
STRATEGIC CUSTOMER PARTNERSHIP
- Own the success, adoption, and growth of Cohere’s UAE private sector customers, ensuring they realize maximum value from our AI solutions.
- Build deep, trusted relationships with senior enterprise stakeholders, including CXOs, VPs, Directors, and digital transformation leads.
- Develop comprehensive success plans tailored to each organization’s mission, digital strategy, budget cycles, and unique constraints.
- Serve as the primary point of contact and executive sponsor for your accounts, managing escalations and ensuring customer satisfaction.
- Define and track success metrics aligned with private sector priorities: ROI, revenue growth, operational efficiency, cost savings, and innovation outcomes.
AI ADOPTION & IMPLEMENTATION LEADERSHIP
- Guide customers through the full lifecycle of AI adoption—from use case identification and pilot design through production deployment and scaling.
- Lead secure AI implementation projects in complex enterprise environments, including sensitive systems and on-premises deployments.
- Navigate the unique challenges of UAE private sector AI adoption: legacy system integration, data sensitivity, regulatory compliance (UAE Labour Law, Saudi business regulations), and cultural considerations.
- Create and execute change management strategies to drive user adoption and value realization across diverse enterprise workforces.
- Conduct regular executive business reviews with senior stakeholders, demonstrating ROI, impact, and strategic value.
- Drive contract renewals and account growth by consistently delivering value and building trusted relationships.
CUSTOMER ADVOCACY & PRODUCT INFLUENCE
- Serve as the voice of UAE private sector customers within Cohere, advocating for features and capabilities that address regional enterprise needs.
- Provide strategic feedback to Product and Engineering teams on requirements related to security, explainability, Arabic language support, and ethical AI.
- Contribute to the development of UAE-specific enterprise offerings, implementation playbooks, documentation, and best practices.
- Share customer insights to inform Cohere’s regional go-to-market strategy and positioning.
- Represent Cohere at regional business forums, industry events, and enterprise roundtables.
YOU MAY BE A GOOD FIT IF
REQUIRED EXPERIENCE
- 8+ years of experience in customer success, account management, strategic consulting, or technology delivery roles within enterprise or private sector contexts.
- At least 3-5 years working directly with UAE enterprises across industries such as finance, healthcare, logistics, or technology.
- Proven track record of managing complex, strategic accounts with multiple stakeholders, long sales cycles, and multi-year implementation timelines.
- Experience leading AI/ML, cloud, or enterprise software implementations in secure or highly regulated environments.
- Experience developing and executing customer success strategies, QBRs, and executive engagement programs.
- Deep understanding of how UAE enterprises evaluate, procure, and govern technology solutions.
- Fluent Arabic and English language proficiency—essential for working across regional markets.
- Strong knowledge of regional business culture, including relationship-building practices and hierarchical decision-making processes.
REGIONAL EXPERTISE
- Understanding of the UAE business environment: free zones, mainland companies, and multinational operations.
- Knowledge of relevant regulations: UAE Labour Law (Federal Decree Law No. 33 of 2021), Saudi business regulations, and data protection frameworks.
- Familiarity with national initiatives: Saudi Vision 2030, UAE Digital Transformation Strategy, and Smart Dubai.
- Experience with regional cloud strategies and security frameworks.
NICE TO HAVE
- 3+ years specifically managing GenAI, LLM, or conversational AI implementations.
- Experience with UAE enterprise digital transformation initiatives.
- Direct experience with regional defense, financial services, or healthcare sectors.
- Background in management consulting, systems integration, or digital transformation consulting for regional clients.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Sydney, Australia | Remote-Friendly, Australia
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic is building AI systems that will shape the trajectory of one of the most consequential technologies in human history. That work requires physical infrastructure at significant scale, and building that infrastructure the right way means being a real, long-term partner to the communities where we operate.
We are looking for a Community Engagement Manager in Australia to join our Public Policy team and serve as Anthropic's on-the-ground presence in the communities where our data centres are sited, built, and operated. This is not a communications role or a government affairs role, though you will do elements of both. It is a relationship role: your job is to make Anthropic a trusted, visible, and valued neighbour, from the earliest stages of site selection through construction and long-term operations.
You will be the connective tissue between Anthropic's Policy and Infrastructure teams and the local officials, community organisations, economic development partners, and residents who have a stake in what we build. You will surface concerns before they escalate, translate our technical and operational plans into clear local benefits, and build the coalitions that allow us to move quickly and responsibly. Because Anthropic's infrastructure footprint is still early in its growth, you will also help write the playbook: the processes you build in your first markets are the ones we will use as we expand.
You will travel regularly within your region, up to 50% of the time, and occasionally to other Anthropic data centre markets.
Key responsibilities
Build and maintain trusted, sustained relationships with local councils, state government ministers and agencies, regional development organisations, community groups, civic leaders, educational institutions, and workforce partners in the data centre markets you cover
Develop and execute a community engagement strategy for each of your markets, spanning site selection, pre-development, construction, and ongoing operations
Build external coalitions, host education and listening sessions, and design local solutions that deliver real benefits to the communities where we operate
Represent Anthropic in public forums, town halls, planning hearings, community events, and local media
Monitor community sentiment and local political dynamics, and advise internal teams on risks, opportunities, and the right pace and posture for engagement
Partner with the Real Estate and Infrastructure team to bring community input into how projects are planned, communicated, and delivered, not just how they are announced
Work with the Communications team to develop proactive, locally relevant messaging
Coordinate charitable donations, community investment, and economic development commitments in your markets, including managing not for profit partner relationships
Partner with the Energy and Sustainability team to explain our approach to environmental stewardship and respond to questions about power, water, and land use
Build a community engagement playbook and repeatable processes that scale as Anthropic's infrastructure footprint grows
Minimum qualifications
Experience in community affairs, public affairs, economic development, government relations, local council or state government, or a closely related field
Direct experience working for or engaging with local councils, both elected councillors and council staff, and state governments on behalf of large infrastructure, construction, energy, or technology projects, with a working understanding of how local politics and community dynamics actually play out
A skilled relationship and coalition builder who earns trust with a diverse group of stakeholders, and who maintains relationships through difficult conversations
The ability to represent a company credibly in public settings — town halls, hearings, press interviews
Strong written and verbal communication skills, including the ability to turn a complex operational plan into plain language that a local official or reporter can understand and respond to
The ability to work independently, get up to speed quickly on complex policy issues, and manage multiple concurrent engagements across different markets without losing track of any of them
Based in Australia or willing to relocate there, and prepared to travel regularly across the region
Preferred qualifications
7+ years of experience in community engagement specifically on data centre, utility, energy, or large-scale industrial infrastructure projects, or in local government
Familiarity with land use, zoning, and planning approval processes at the local and regional level
Experience managing corporate social responsibility programs
Established relationships with economic development, workforce, or civic organisations in the markets this role covers
Experience working with real estate, legal, communications, and policy teams at the same time
A genuine interest in the communities where you work, not just the projects you are managing
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
Team Description
The Technical Account Management team ensures customers realize long-term value from their 1Password investment. We combine technical expertise with customer advocacy, guiding organizations from implementation through adoption, expansion, and renewal. Our team partners closely with Onboarding and Implementation, Customer Success Managers, Product, Support, and Enablement to ensure customers experience a seamless journey post-sale.
We are customer-obsessed, technically curious, and committed to building deep, trusted partnerships that help organizations succeed securely with 1Password and moving with urgency to solve what matters most.
Summary
As a Senior Technical Account Manager, you’ll own the technical side of the post-sale customer lifecycle. You’ll guide implementations, drive adoption, and act as a trusted technical advisor on identity, access, device trust, and SaaS security, driving tangible outcomes for our customers and helping shape the future of access management. You’ll take on strategic accounts, mentor peers, and influence how we scale customer engagement, processes, and best practices across the organization. You’ll balance technical depth with business acumen, always with an eye on driving customer value and retention.
WHAT WE’RE LOOKING FOR
- 6+ years in a customer-facing technical role (Technical Account Manager, Solutions Architect, Solutions Engineer, or Implementation Consultant) within a SaaS or security focused B2B environment.
- Proven ability to lead technical onboarding and implementation conversations with both technical and business stakeholders throughout the entire post-sale journey.
- Strong communication, storytelling, and demo skills. You are able to translate complex technical concepts into clear business value.
- Experience driving customer adoption, expansion, or renewal through proactive technical engagement.
- Strong understanding of modern security frameworks SOC 2, ISO 27001, and GDPR) and identity protocols (e.g. SSO-SAML/OIDC, SCIM).
- Advanced real-world experience with various SaaS products and cloud-based infrastructure, Docker, Kubernetes, and command-line interfaces to name a few.
- Previously working in or adjacent experience to the DevOps space.
- Experience working directly with scripting/automation or software development.
- The ability to take on new technologies with the challenges they bring and quickly become a subject matter expert for the rest of your team.
- Ability to work independently in a remote-first environment, while collaborating cross-functionally.
- Familiarity with AI technologies and the ability to advise customers on evolving product roadmaps.
- Experience mentoring peers, shaping enablement, and improving customer lifecycle processes.
- Experience with 1Password (or other password managers), SaaS lifecycle management, MDM or device posture tools is a strong plus.
What You Can Expect
- Own post-sale technical relationships, guiding customers from onboarding through adoption and renewal.
- Lead technical implementation, including integrations, configuration, and security reviews.
- Act as the technical advisor for assigned accounts, ensuring customers are set up for long-term success.
- Partner with Customer Success Managers to proactively identify risks, drive expansion opportunities, and maximize customer value.
- Contribute to strategic customer health reviews and success planning across the full 1Password ecosystem.
- Represent the customer voice internally by sharing feedback with Product, Marketing, and Support.
- Create and maintain resources (playbooks, knowledge base, etc) that scale customer impact.
- Mentor junior team members, contribute to enablement, and shape scalable processes.
- Act as an escalation point for complex technical challenges and strategic accounts.
- Occasionally represent 1Password at customer meetings, industry events, or team offsites (some travel may be required).
Success looks like:
- Customers achieving full technical implementation within target timelines.
- Increased adoption of integrations (EPM (SSO, SCIM), EPM Dev Tools, SaaS Manager, Device Trust, Privileged Access).
- Positive customer feedback and renewal growth driven by proactive technical guidance.
- Mentoring peers and helping mature TAM processes for scale.
USA-based roles only: The annual base salary for this role is between $124,000 USD and $180,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $113,000 CAD and $164,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process.
Our approach to work
We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.
For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.
Note: All go-to market roles will have an in-person onboarding in Toronto.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: Austin, TX | Remote-Friendly, United States
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic is building AI systems that will shape the trajectory of one of the most consequential technologies in human history. That work requires physical infrastructure at significant scale, and building that infrastructure the right way means being a real, long-term partner to the communities where we operate.
We are looking for a Community Engagement Manager in Texas to join our Public Policy team and serve as Anthropic's on-the-ground presence in the communities where our data centers are sited, built, and operated. This is not a communications role or a government affairs role, though you will do elements of both. It is a relationship role: your job is to make Anthropic a trusted, visible, and valued neighbor, from the earliest stages of site selection through construction and long-term operations.
You will be the connective tissue between Anthropic's Policy and Infrastructure teams and the local officials, community organizations, economic development partners, and residents who have a stake in what we build. You will surface concerns before they escalate, translate our technical and operational plans into clear local benefits, and build the coalitions that allow us to move quickly and responsibly. Because Anthropic's infrastructure footprint is still early in its growth, you will also help write the playbook: the processes you build in your first markets are the ones we will use as we expand.
You will travel regularly within your region, up to 50% of the time, and occasionally to other Anthropic data center markets.
Key responsibilities
Build and maintain trusted, sustained relationships with local elected officials, government agencies, economic development organizations, community groups, civic leaders, educational institutions, and workforce partners in the data center markets you cover
Develop and execute a community engagement strategy for each of your markets, spanning site selection, pre-development, construction, and ongoing operations
Build external coalitions, host education and listening sessions, and design local solutions that deliver real benefits to the communities where we operate
Represent Anthropic in public forums, town halls, planning hearings, community events, and local media
Monitor community sentiment and local political dynamics, and advise internal teams on risks, opportunities, and the right pace and posture for engagement
Partner with the Real Estate and Infrastructure team to bring community input into how projects are planned, communicated, and delivered, not just how they are announced
Work with the Communications team to develop proactive, locally relevant messaging
Coordinate charitable giving, community investment, and economic development commitments in your markets, including managing nonprofit partner relationships
Partner with the Energy and Sustainability team to explain our approach to environmental stewardship and respond to questions about power, water, and land use
Build a community engagement playbook and repeatable processes that scale as Anthropic's infrastructure footprint grows
Minimum qualifications
Experience in community affairs, public affairs, economic development, government relations, local or regional government, or a closely related field
Direct experience working for or engaging with local governments and a broad set of community stakeholders on behalf of large infrastructure, construction, energy, or technology projects, with a working understanding of how local politics and community dynamics actually play out
A skilled relationship and coalition builder who earns trust with a diverse group of stakeholders, and who maintains relationships through difficult conversations
The ability to represent a company credibly in public settings — town halls, hearings, press interviews
Strong written and verbal communication skills, including the ability to turn a complex operational plan into plain language that a local official or reporter can understand and respond to
The ability to work independently, get up to speed quickly on complex policy issues, and manage multiple concurrent engagements across different markets without losing track of any of them
Based in Texas or willing to relocate there, and prepared to travel regularly across the region
Preferred qualifications
7+ years of experience in community engagement specifically on data center, utility, energy, or large-scale industrial infrastructure projects, or in local government
Familiarity with land use, zoning, and permitting processes at the local and regional level
Experience managing corporate social responsibility programs
Established relationships with economic development, workforce, or civic organizations in the markets this role covers
Experience working with real estate, legal, communications, and policy teams at the same time
A genuine interest in the communities where you work, not just the projects you are managing
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$265,000
—
$295,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: London, UK
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Join Anthropic's Customer Success team as an EMEA based Customer Success Manager as we pioneer the future of enterprise AI adoption. As a Customer Success Manager at Anthropic, you'll be the strategic partner and trusted advisor to our most complex customers across EMEA helping them harness the full potential of all our Claude capabilities - API, Claude for Enterprise, and Claude Code.
You'll develop genuine partnerships with customers, gaining a deep understanding of their business objectives, strategic direction, AI vision, and technical needs. You'll draw on both your business acumen and technical expertise to serve as a strategic advisor throughout their journey with us.
In partnership with the broader account team you will help customers identify the right Claude capabilities for their specific business objectives, working closely with them to provide best practices and guidance while supporting them as their usage (consumption & seat based) grows and evolves.
Your role focuses on helping customers scale their usage effectively, implement change management strategies, optimize use cases, and maximize the value of their investment through expanded use cases across their organization. The insights you gather from your customers will directly inform our research priorities, product development, and go-to-market strategies — making you a key voice in shaping how we build and deliver ongoing value as a business.
As one of our early CSMs in EMEA, you'll be a pioneer - helping to build regional processes, establishing new customer relationships, and representing Anthropic's brand in a high-growth market. You'll operate with significant autonomy while maintaining strong alignment with global teams, requiring someone who thrives in ambiguous environments and can work effectively across time zones.
Responsibilities:
Build trusting, strategic relationships with key EMEA customer decision makers to understand their business and objectives, identifying opportunities for optimization and expansion
Become an expert in Anthropic's products across API, Claude for Enterprise, and Claude Code, understanding the technical nuances and best practices for each to guide customers to the right solutions
Leverage your deep knowledge of the customer and regional nuances to proactively drive usage planning, understanding current and future consumption/ adoption and how it creates realized value for the customer
Monitor usage patterns and identify optimization opportunities, proactively addressing underutilization across both consumption-based (API) and seat-based (Claude for Enterprise / Claude Code) products to drive full value from contracted commitments
Serve as the customer’s thought partner, enhancing their knowledge of Claude products by socializing Anthropic’s product roadmap, driving awareness on new products and engaging Product PMs as the voice of EMEA customers
Document and quantify customer value realized through business outcomes, ROI, and impact metrics to build compelling internal business cases for continued and expanded investment
Identify potential use cases and lines of business not currently onboarded, partnering with customers to discover new applications for Claude across different departments, teams, and workflows
Develop and execute change management strategies to drive end-user adoption and maximize value within customer organizations, including Train the Trainer programs, Center of Excellence development, and organizational enablement
Own the customer experience across their lifecycle — managing comprehensive account and success plans grounded in the customer's business objectives, conducting Quarterly Business Reviews, and serving as the primary conduit between the customer and Anthropic
Build Anthropic's brand and customer relationships as a member of the first in-region CS team, developing EMEA-specific processes, playbooks, and best practices where needed that account for regional business cultures
You may be a good fit if you have:
6+ years of experience in customer-facing roles (Customer Success, Consulting, Solutions Architect, Solutions/ Functional Consultant, Success Engineer or similar)
Experience driving success across both consumption-based and seat-based business models, with understanding of different expansion levers and success metrics for each
Technical fluency with ability to understand and articulate AI/ML concepts, API integrations, and software implementation patterns
Experience explaining and demonstrating technical products to various audiences
Strategic mindset to identify growth opportunities and translate them into actionable expansion plans
Cross-functional collaborator who represents the customer in a positive, proactive manner, rallying everyone around paths forward that solve customer needs
Strong project management skills and ability to manage multiple customer relationships
Passion for AI and interest in responsible development of advanced systems
Experience working in and building a growing region, while navigating across time zones with US-based headquarters
A knack for bringing order to chaos and an enthusiastic “roll up your sleeves'' mentality. You are a true team player
Native English and (Bonus) Fluency in French, German, Spanish or Italian
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
£135,000
—
£165,000 GBP
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: South Africa; Serbia; Spain; Italy; France; Bulgaria
About Huzzle
At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Job Summary
We are seeking a commercially-minded Performance Ads Manager to drive high-quality lead generation and growth for our clients. In this role, you will be directly responsible for the success of client "open days," ensuring events are fully booked while maintaining efficient acquisition costs. You won't just be pushing buttons in an ad manager; you will act as a strategic partner, constantly analyzing local competition, testing creative boundaries, and optimizing the entire funnel from click to conversion. This is an opportunity for a proactive professional to join a tight-knit team where ownership is valued and your impact is visible every day.
Key Responsibilities
Manage and scale paid social campaigns to ensure client open days are consistently at full capacity.
Maintain and optimize CPL (Cost Per Lead) within agreed-upon target ranges.
Monitor and improve the Lead-to-Booking rate through constant funnel analysis.
Conduct ongoing competitive research to ensure our clients remain leaders in their local markets.
Develop and test new creative concepts in collaboration with content creators.
Continuously evolve and A/B test landing pages to maximize conversion performance.
Provide detailed monthly reporting, documenting all meaningful optimizations and strategic shifts.
Utilize Anytrack for server-side tracking to ensure data accuracy and attribution.
Requirements
Business Maturity:
A high level of professional ownership, clear communication, and the accountability to learn from mistakes and pivot quickly.
Creative Strategy:
Proven experience developing creative strategies and directing content creators to produce high-performing assets.
Agency Experience:
A solid understanding of the agency ecosystem and the ability to thrive within a small, collaborative team.
Performance Mindset:
Deep technical knowledge of paid media platforms and a track record of hitting specific conversion targets.
Timezone:
Ability to work standard UK business hours.
Technical Versatility:
A broader understanding of digital marketing to support a small, agile team across various functions.
Platform Knowledge:
Proficiency with GoHighLevel (CRM) and Basecamp (Project Management).
AI & Automation:
Experience implementing AI tools intelligently and building automations to increase efficiency.
Benefits
🌎 Fully remote work environment
🚀Career growth opportunities within a growing agency
📈 Long-term stability and a supportive team culture
🛠️ Access to modern tracking and automation tools
США; Nex employees may be expected to collaborate with colleagues across different time zones
seniorUnited Kingdom - Remote
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CA - Canada; For candidates in British Columbia, the annual salary range is provided below
УдалённоseniorSouth Africa; Philippines; Colombia; Mexico; Argentina; Brazil
География найма не уточнена
France; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
ГибридSan José, Costa Rica; Quito, Ecuador
УдалённоseniorUkraine; Moldova; Albania; North Macedonia; Turkey; Kazakhstan; Montenegro; European Union; Serbia; Georgia; Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET
УдалённоRemote - United Kingdom; This contract engagement is open to candidates based in the UK or Ireland
УдалённоSouth Africa; Philippines; Morocco; Colombia; Argentina
УдалённоDubai; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
Sydney, Australia | Remote-Friendly, Australia
УдалённоseniorRemote (United States | Canada)
Austin, TX | Remote-Friendly, United States
London, UK; You'll operate with significant autonomy while maintaining strong alignment with global teams, requiring someone who thrives in ambiguous environments and can work effectively across time zones; Experience working in and building a growing region, while navigating across time zones with US-based headquarters
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