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Location: EUROPEAN RIVER CRUISES, Worldwide ISMIRA Agency actively recruiting for position Chef de Partie onboard RIVER ADVICE! Chef de Partie is responsible for preparation of meals to the maximum passengers’ satisfaction and a smooth galley operation with adherence to the River Catering Ltd. (RC) standards Benefits Travel and earn money the same time Swiss/Cypriot seasonal contract including - Health & accident insurance. Average 9 months contract per year (March/April to November/January). After each 6-8 weeks worked on board all crew gets 2 weeks off paid vacation. weeks paid vacation after every 2 months on board); Reimbursed joining and end of contract travel expenses; Provided board and lodging (shared double cabin, minimum fee is deducted from the gross salary as per Swiss law); Social benefits (sick pay, kids pay, pension, disability etc.) by Swiss laws may apply to those who worked several consecutive contracts. Responsibilities Preparation and distribution of all daily meals including the set up of the breakfast buffet according to food manual (menu cycle) Responsible for a section in the galley( Entremetier, Gardemanger, Patissier) Responsible for achieving and maintaining the RC standards and budgets in the food department Assistance/support to the Executive Chef in ordering food supplies Assistance with the loading of ship’s supplies Responsible for proper storing of all food and galley supplies and stock Responsible for the correct handling of all food stock, products and all equipment in the food department Responsible for an impeccable cleanness, hygiene and tidiness in the galley area Assistance with taking of galley inventory as per company’s directives Participation in the onboard training program Various preparatory duties prior to and at the end of the season Regular presence in the restaurant at the buffets Assistance in other departments if necessary, as per supervisor’s directives Requirements Minimum 22 years old Completed apprenticeship or specialized training as a cook Minimum 2 years of professional experience in a comparable position In-depth knowledge of the menu and food Knowledge of the tools and functions in the galley Good communication skills in English and / or German Excellent team work and expertise No visible tattoos Vaccination against Covid-19 with WHO approved vaccines. Nationalities that we process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇷🇺 🇧🇾 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇬🇪 Last updated: October 31, 2023 You can submit your Resume here by pushing APPLY TO POSITION button below If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: COSTA CRUISES, Worldwide ISMIRA Agency actively recruiting for positions ASSISTANT TOUR MANAGER for COSTA CRUISES! The Assistant Tour Manager plays a key role in overseeing shore excursion operations. He/She will work closely with the Tour Manager to ensure top-notch excursion quality and guest satisfaction, all while adhering to company standards. Conditions: Free food and accommodation on board First joining ticket is provided by company Medical insurance provided during the work contract Contract 6-8 months, followed by 2 months vacation Activities for crew Opportunity to save money and travel while working Meet new friends from all over the world Great chance to show yourself and build a career Responsibilities: You’ll oversee and boost sales, proposing innovative ideas to enhance revenue in line with company targets. You’ll keep shore excursion selections updated and be well-versed in the products to ensure guest satisfaction and meet revenue goals. You’ll manage guest queues, addressing any requests or inquiries promptly. You’ll join guests on tours, promoting upcoming ports and excursions, and assist with translations as needed to provide excellent service and engage all guests. You’ll handle accounts, complete reports, and organize tour tickets to support the Tour Manager. You’ll assist the Tour Manager in overseeing personnel duties, ensuring team members understand their tasks and targets, and providing training and suggestions per company procedures. You’ll oversee setting up all sales channels, including ITV, new totems, and interactive kiosks, ensuring they operate smoothly and efficiently. You’ll assist the Tour Manager in handling complaints, aiming to deliver quick and effective solutions that enhance guest satisfaction. You’ll supervise transfers, embarkation, and disembarkation processes, ensuring they are conducted safely and efficiently to assist guests Requirements: Minimum 19 years old You hold a Secondary school Diploma or, preferable, a degree in tourism or languages You have a proven track in Sales or Tour Operator You have previous onboard experience in the same role (mandatory on the same position) You bring experience in staff management and supervision You master English and Italian language, and you speak fluently a third language among French, German, Spanish, Portuguese, Chinese Tattoos are allowed (except offensive and facial) Nationalities that we process: 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇷🇺 Last updated: January 6, 2025 If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA Agency actively recruiting for position ASSISTANT FRONT DESK MANAGER onboard Royal Caribbean Cruises. The Assistant Front Desk Manager owns each guest with whom they interact, follow up on experience and offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations Team, the Assistant Front Desk Manager is the liaison between the Guest Relations Team and all Hotel and Marine Departments to support proactive anticipation to every guest’s needs and expectations. BENEFITS: Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces Earn recognition and career advancement opportunities Travel around the World Experience working with more than 72 nationalities Permanent job with contract 6-8 months onboard followed by 60 days of vacation Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply) Visa fee will be reimbursed on board Medical insurance provided during contract RESPONSIBILITIES: Maintains a constant presence of professionalism and emergency preparedness within the Front Desk Operations both back and front of house, being the brand voice and physical representative of the ship and guest relations for all interactions and calls providing impeccable quality of a personalized service to  internal and external guests and crew alike Championing strong administrative skills, taking periodic metrics of data such as guest counts, desk volume, concern content and guest and crew interaction behavioral analysis Leading from the front and working alongside the Front Desk Team, readily communicates inventory, program access and maintenance requirements by taking full stewardship of work areas and tools Due diligence, care and attention to detail in all interactions, with elevated focus on telephone operations and precision during financial transactions and cash float operations Responds to escalated guest concerns in an up-scale, considerate, professional and positive manner, showing empathy and actively listening As an Officer, leads by example by maintaining a firm, calm composure in all situations, treats all guest and crew with equal humility and respect, champions cleanliness and orderliness when walking all guest and crew areas by correct reporting and ownership, greets all guest and crew following WAYS philosophy and takes full ownership of all guest and crew occurrences that require direction and leadership REQUIREMENTS: Minimum of two (2) years guest facing service experience in a luxury environment, supervising teams of 10 or more. Combination of education equivalent to high school diploma or any other source of education, training experience that provides the required knowledge, skills and abilities. Confident, well-groomed appearance with a warm and welcoming demeanor. Strong emotional intelligence required with resourceful thinking and a working knowledge of conflict resolution. Ability to fulfill the above mentioned Key Responsibilities and all reasonable company requests. Completion of two contracts in a guest contact / front-of-house capacity or have significant experience in a telecommunications/hospitality role focusing on conflict resolutions. Must have a shipboard performance rating above “Effective” and pass the Talent Plus Assessment (Exceptional cases can be reviewed on a “case by case basis”) Ability to speak English clearly, distinctly and cordially with guests. Ability to read and write English in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers. Fluency in additional language: French, Italian, Portuguese, German, Mandarin and Spanish language. Minimum 21 years old. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: March 15, 2024 You can submit your Resume here by pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA Agency actively recruiting for position HEAD WAITER/ESS for ROYAL CARIBBEAN GROUP! The Head Waiter/ess will perform the functions of the restaurant sequence of service and all essential duties and responsibilities outlined below. These locations include but are not limited to Main Dining Room, Windjammer, and Specialty Restaurants. While performing their role in the restaurant venues, He/She will be engaged in providing courteous and professional service to guests. The duties described below are performed either personally or through subordinates. BENEFITS: Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces Earn recognition and career advancement opportunities Travel around the World Experience working with more than 72 nationalities Permanent job with contract 6-8 months onboard followed by 60 days of vacation Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply) Visa fee will be reimbursed on board Medical insurance provided during contract RESPONSABILITIES: Learns and uses appropriate food and wine terminology and pronunciation. Becomes knowledgeable of menu descriptions and wine lists in order to discuss items appropriately and to enhance the guests' dining experience. Provides on-the-job leadership and guidance to Assistant Waiters to strengthen their current performance and in preparation for possible advancement to a Head Waiter position. Obtains linen, silverware, glassware, and china to set tables. Arranges settings on tables per The Royal Way. Greets and escorts guests, where applicable to their assigned seats, or to available seating, per The Royal Way. Presents both food and beverage menus to guests, suggests dinner courses, appropriate wines and answers questions regarding menu and wine selections per The Royal Way. Makes recommendations to entice guests while meeting management goals to reduce particular inventory stock. Relays order to galley as required and serves courses from galley and beverages from various locations. Provides quality control of all food and beverage presentations. Garnishes and decorates items as required prior to serving. Enters food and beverage orders in the point-of-sale system. Responsible for maintaining cleanliness and integrity of assigned station including (but not limited to) table pieces, side stands and chairs. Observes guests to anticipate their needs, responds to any additional requests and determines when the food and beverage service has been completed. REQUIREMENTS: Two to three years previous waiter experience, preferably in a 4 or 5 star restaurant. Shipboard experience is preferred. Ability to apply customer service skills, according to Royal Caribbean International’s The Royal Way, when interacting with guests and co-workers. Ability to perform basic math functions with regard to meal count procedures. · Completion of high school or basic education equivalency preferred. High level of English language. Ability to speak additional languages such as Spanish, French, German, Italian, or Portuguese is preferred. Ability to work effectively with others in a multicultural environment. Minimum 21 years old. NOTE: Nationalities that we can process:  🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: March 14, 2024 You can submit your Resume here by pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA Agency actively recruiting for position JUNIOR ENGINEMAN for Royal Caribbean! The Junior Engineman has duties as directed by Chief Engineer, these will primarily be washing and painting jobs, as well as participation in maintenance work. BENEFITS: Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces Earn recognition and career advancement opportunities Travel around the World Experience working with more than 72 nationalities Permanent job with contract 6-8 months onboard followed by 60 days of vacation Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply) Visa fee will be reimbursed on board Medical insurance provided during contract RESPONSIBILITIES: RCL places the highest value on the environment, and all employees shall do the same. Those assigned to this position shall work with superiors and subordinates to understand and comply with the company's environmental policies and be committed to safeguard the environment. He shall directly and immediately inform his immediate superior if any environmental system does not function properly. In general, they will keep the engine spaces safe, clean and tidy at all times. Participate in maintenance work, under supervision. Additional routines and work as assigned by Chief Engineer. Attends meetings, training activities, courses and all other work-related activities as required both on board and ashore. Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management. REQUIREMENTS: Good level of English The Junior Engineman must hold the certificates required by the Flag State and he should have basic safety training before employment. Completion of one full contract with a performance rating of satisfactory or above. Ability to speak additional languages such as Spanish, French or German preferred. Minimum 21 years old NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: March 15, 2024 You can submit your Resume here by pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA Agency actively recruiting for position International Ambassador onboard Royal Caribbean Cruises. The International Ambassador manages the international program onboard the vessel to provide language assistance and translation to non-English speaking guests in order for them to understand and enjoy all aspects of the cruise experience. BENEFITS: Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces Earn recognition and career advancement opportunities Travel around the World Experience working with more than 72 nationalities Permanent job with contract 6-8 months onboard followed by 60 days of vacation Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply) Visa fee will be reimbursed on board Medical insurance provided during contract RESPONSABILITIES: Manages and coordinates the international program throughout all 1. service related departments onboard the vessel. This includes coordinating the distribution of in-stateroom materials and all in-language notices prepared for guests. Assists guests with translating spoken passages, documents, and other material from one language to another. Provides consecutive or simultaneous translation between languages. As schedule permits visits international guests during dinner to provide assistance.. Prepares all varieties of documents and announcements including the daily Cruise Compass in the five core languages utilizing the professionally translated copy deck. Reviews and ensures the accuracy of all materials distributed to guests. Attends desk hours in the designated area. Provides a variety of translation and interpretation services for guests requiring language assistance. Answers inquiries, offers suggestions, and provides descriptive literature in various languages pertaining to shore excursions, onboard activities, entertainment, etc. as provided by onboard divisions and Marketing. Identifies shipboard employees who speak other languages which may be required to assist guests with translation. Makes announcements in the appropriate core languages over the public announcement system. Serves as host and/or verbal translator for any type of event or activity with a large number of non-English speaking guests. This includes but is not limited to, the Welcome Aboard Show, Farewell Show, Cruise Staff Cocktail Shows, out island activities, charters, affinity, promotional, and incentive groups, presentations, and various theme night arrangements. Works closely with the Guest Services staff with all aspects of Customs and Immigration during the embarkation and debarkation process. Conducts individual or group presentations to international guests regarding the arrival and departure procedures. Disseminates information, directs and escorts guests to staterooms and or exits. May provide translation for Customs and Immigration Officers. Prepares a variety of reports and letters utilizing company's computer system and equipment. REQUIREMENTS: Ability to utilize proven multi lingual customer service skills by exercising authority and discretion to satisfy guests (some of whom will require high levels of discretion, patience, tact and diplomacy) in a manner consistent with Royal Caribbean International’s The Royal Way. Ability to speak, read and write clearly, distinctly and cordially in English, plus at least three additional languages such as Spanish, Italian, French, German or Portuguese. Additional language mix may also be one of the following: Japanese, Korean, Finnish, Swedish, Danish, Chinese and Russian. A language proficiency test may be required Ability to read and write English, plus at least two additional languages stated above, in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers Ability to pay close attention to detail. Working knowledge of computers with e-mail and business related software packages such as word processing and spreadsheet applications, knowledge to operate all office equipment and ability to perform basic math functions with regard to product and service pricing Minimum two years front of house managerial/operational experience in a hotel, cruise line or hospitality industry related field preferred or Bachelor’s degree in hospitality management, business administration or related field from an accredited college, university or the international equivalent preferred. Flexibility to manage change and ability to work positively and cooperatively in a diverse team environment to meet overall established timeframes for the Guest Services division operation Should harbor a flexible outlook towards placement throughout the fleet, considering changing fleet-wide operational business needs. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: March 15, 2024 You can submit your Resume here by pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA Agency actively recruiting for position GUEST SERVICE OFFICER onboard Royal Caribbean Cruises. The Guest Services Officer will be responsible for ‘Delivering the Wow’ while demonstrating exemplary problem resolution skills to our guests at all times. Actively listens and extends assistance in order to resolve all guest issues and concerns. A strong guest satisfaction disposition is mandatory, a people person, with a great sense of humor. BENEFITS: Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces Earn recognition and career advancement opportunities Travel around the World Experience working with more than 72 nationalities Permanent job with contract 6-8 months onboard followed by 60 days of vacation Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply) Visa fee will be reimbursed on board Medical insurance provided during contract RESPONSABILITIES Greets all guests immediately with a friendly and sincere welcome. Uses a positive and clear speaking voice, taking the time to understand all requests in detail. Responds to escalated guest concerns in a considerate, professional and positive manner by showing empathy and listening actively. Always ‘Looking the Part’ the Guest Services Officer plays a key role in being the first impression for the brand and our guests. Through effective ownership and by taking initiative to ‘Own the Problem’ the Guest Services Officer will whenever possible seek to take accountability for delivering outstanding problem resolution. Responsible for being a determined and focused performer in a team of empowered Guest Services professionals who will strive to deliver focused and extraordinary customer service in accordance to Guest Services Vision and Mission Statement. Maintains current knowledge of all ship’s regular events and special functions by reviewing all available data in order to provide guests with accurate and up-to-date information to answer questions and handle any special requests. Provides cash and guest account services at the Guest Services desk such as accepting cash payments, cashing personal or Traveler’s checks or exchanging foreign currencies. Follows established procedures to maintain, safeguard, balance and reconcile, assigned cash float. Assists guests during boarding and departure process, including establishing onboard credit, selling and printing Explorations! Tickets and closing of guest accounts. Provides all services of the Guest Services desk; including, but not limited to: tracing missing luggage, baby-sitting arrangements, cash services, safety deposit box service, lost and found service, printing and issuing of guest Sea Pass cards, and broadcasting ships announcements. Assists guests with immigration and customs procedures and forms. REQUIREMENTS: Minimum two recent years of experience at the large and preferably international chain hotel reception (4*-5* stars). Minimum one-year cash handling experience, and an understanding of US currency and exchange rates required. Proven customer service skills to interact appropriately with guests in a considerate, professional and positive manner by showing concern and listening actively. Ability to communicate tactfully with guests, department heads and shipboard Employees to resolve problems and negotiate resolutions. Ability to operate basic office equipment, including telephones, computers and copy machines. Fluent ENGLISH skills - both spoken and written Ability to speak fluently additional language(s) such as Spanish, French, German, Italian, Portuguese, Chinese, Japanese, Korean, Swedish, Norwegian, or Danish. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: March 15, 2024 You can submit your Resume here by pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA AGENCY actively recruiting for position GROUP COORDINATOR FOR ROYAL CARIBBEAN CRUISES! The Group Coordinator is responsible to coordinate activities and arrangements for group meetings, conferences and functions by performing the following essential duties and responsibilities. BENEFITS: Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces Earn recognition and career advancement opportunities Travel around the World Experience working with more than 72 nationalities Permanent job with contract 6-8 months onboard followed by 60 days of vacation Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply) Visa fee will be reimbursed on board Medical insurance provided during contract RESPONSIBILITIES: Maintains desk hours throughout the cruise to meet with group representatives. Responsible for the scheduling of the Conference Center, Executive Boardroom, Multi-media room and the Business Services areas. Consults with representatives of client group or organization to plan details such as number of persons expected, display space desired, and food service schedule, etc. Resolves conflicts quickly and efficiently and provides alternative arrangements as needed; calculates additional costs. Cross-sells or up-sells products and services to compliment the cruise experience while increasing revenue. Maintains constant communication with all department heads to plan function details such as space requirements, time schedule, food and beverage service, Uses company software, such as AffairWhere, to notify various department heads of the final group arrangements on a timely basis to ensure adequate preparation time for successful event execution. Directs workers in preparing banquet and convention rooms and erecting displays and exhibits, equipment, etc. Inspects rooms and displays for conformance to needs and desires of group. Attends functions to minimize confusion and resolve problems such as space adjustment and need for additional equipment, food, beverage, etc. Arranges publicity, special functions, and performs other duties to promote goodwill. Coordinates special shore excursion requirements with Explorations!/Shore Excursion Manager. Organizes group amenities. Up-sells amenities to enhance the group’s vacation experience, as appropriate. Confers with the Financial Controller's team to ensure accounts are charged appropriately for additional products and services not included in the original proposal. Assists the Financial Controller facilitating timely and complete payment for onboard services rendered. Attends meetings, training activities, courses and all other work-related activities as required. Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management. REQUIREMENTS: Good level of English 1 year event planning and execution experience in a luxury hotel, convention center, sales, public relations field or in a related hospitality function. Proven customer service skills to build and strengthen relationships. Ability to up-sell and cross-sell products and services. Ability to pay close attention to detail while coordinating many functions Ability to communicate tactfully with group representative, department heads and shipboard employees to resolve problems and negotiate resolutions. Ability to conduct meetings efficiently and in a timely manner. Ability to utilize customer service skills by exercising authority and discretion to satisfy guests in a manner consistent with Royal Caribbean International’s The Royal Way. Ability to perform basic math functions with regard to product and service pricing. Working knowledge of computers with e-mail and business related software packages such as word processing and spreadsheet applications. Completion of high school or basic education equivalency preferred. Ability to speak fluently additional language(s) such as Spanish, French, German, Italian, Portuguese, Chinese, Japanese, Korean, Swedish, Norwegian, or Danish. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: March 15, 2024 You can submit your Resume here by pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA Agency actively recruiting for position RESTAURANT HOSTESS for CELEBRITY CRUISES! The Restaurant Hostess is responsible for the pre voyage dining coordination (table assignments). Coordinates Celebrity Select Dining table assignments and welcomes guest at the entrance. Consistently exhibits personal qualities of style, elegance, poise and grace, while maintaining a positive attitude in a professional and friendly manner. BENEFITS: Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces Earn recognition and career advancement opportunities Travel around the World Experience working with more than 72 nationalities Permanent job with contract 26 weeks onboard followed by 8 weeks of vacation Save money as you do not pay for food and accommodation on board Competitive salary (find out when apply) Flight tickets will be provided by the company Visa fee will be reimbursed on board Medical insurance provided during contract RESPONSABILITIES: Ensures that pre voyage table assignments are created as per Celebrity Cruises’ Shipboard Dining Coordination Manual and the dining coordination check list. Understands thoroughly the company’s food and service standards, anticipating and fulfilling guests’ needs. Responsible for keeping track of all special orders and special occasions such as birthdays or anniversaries at the Celebrity Select Dining. He/she communicates all the special orders to the wait staff to ensure the necessary ordered items such as special meals and cakes are delivered. Has basic knowledge of wines and wine service. Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, in order to assist guests and crew members with inquiries. Maintains a professional presence when faced with adverse situations and when coordinating many functions simultaneously. Guest facing communication is professional, on brand and visually appealing. Is a role model for others and serves as a positive ambassador of Celebrity Cruises. Exhibits professional leadership presence, positive energy and passion in all situations. Brings out the best in his/her team through authenticity, care and humility. REQUIREMENTS: Minimum of 2 years’ experience combination of F&B experience and Hostess / Receptionist / Front Desk in an upscale hotel, resort, cruise ship or convention banqueting service (shipboard experience preferred, but not mandatory). Very good level of English language. In addition to English, able to speak 1 of the following languages is required; Italian, Spanish, French, and German. At this moment exception - possible with English only Exceptional customer service skills to interact appropriately with guests in a considerate, professional and positive manner by showing concern and listening actively. Must have excellent typing skills. Working knowledge of computers, Internet access, and the ability to navigate within a variety of software packages such as Excel, Word, or related programs. Must be able to work under pressure and unsupervised · Excellent customer service and guest resolution skills required. Minimum 21 years old. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: March 15, 2024 You can submit your Resume here by pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-position

Location: ROYAL CARIBBEAN GROUP, Worldwide ISMIRA Agency actively recruiting for position BUTLER for CELEBRITY CRUISES! The Butler owns the guests’ in-suite experience, offering a seamless execution of premium service that is both exceptional and memorable. As part of the Guest Relations team, the Butler is the liaison between the guest and all Hotel and Marine Departments, proactively anticipating every guest’s needs and expectations. The Butler must possess outstanding hospitality, communication and organizational skills in addition to effective decision-making abilities. Paying keen attention to detail, the Butler is held fully accountable for the quality of their guests’ personalized experience. This individual will take full ownership and accountability for the maintenance as well as the look and feel of each assigned suite and will also ensure the flawless delivery of all amenities to the highest level of expectation. BENEFITS: Work in Royal Caribbean Cruises Ltd. named one of the Top-Rated Workplaces Earn recognition and career advancement opportunities Travel around the World Experience working with more than 72 nationalities Permanent job with contract 6-8 months onboard followed by 60 days of vacation Save Money as you do not pay for food and accommodation on board Competitive salary (find out when apply) Visa fee will be reimbursed on board Medical insurance provided during contract RESPONSIBILITIES: All duties and responsibilities are to be performed in accordance with Celebrity Cruises WAYS standards, Standards of Excellence, Public Health guidelines, Key Performance Indicators, environmental, and safety policies in any area of the ship required Ensuring the Retreat guests are comfortable and knowledgeable regarding their suite, amenities, ship offerings, ports of call, their concierges and Retreat privileges Retreat guest’s personal point of contact and advocate for seamless inter-departmental communication and delivery Taste-testing and screening of all services and food items to ensure the most impeccable standards prior to guest use and/or consumption Championing excellence and driving further increasing standards on behalf of the Retreat program and guest Collaborating with all other Retreat areas to share information and guest’s personal preferences to enhance overall Retreat experience in all venues REQUIREMENTS: Minimum of two (2) years guest facing service experience in a luxury environment. Combination of education equivalent to high school diploma or any other source of education, training or experience that provides the required knowledge, skills and abilities. Confident, well-groomed appearance with a warm and welcoming demeanor. Strong emotional intelligence required with resourceful thinking and a working knowledge of conflict resolution, food and beverages and the ability to confidently speak on and properly serve such items. Ability to fulfill the above mentioned Key Responsibilities and all reasonable company requests. Completion of one contract in a guest contact / front-of-house capacity or have significant experience in a luxury guest facing role with a performance rating above “Effective”, passing of the Talent Plus Assessment (Exceptional cases can be reviewed on a “case by case basis”) Ability to speak English clearly, distinctly and cordially with guests. Ability to read and write English in order to understand and interpret written procedures. This includes the ability to give and receive instructions in written and verbal forms and to effectively present information and respond to questions from guests, supervisors and co-workers. Ability to speak additional languages such as Spanish, French or German preferred. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇺🇦 🇪🇺 For 🇲🇩 🇬🇪 🇧🇾 🇷🇺 additional security / background check may be required Last updated: March 15, 2024 You can submit your Resume here by pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-position

Location: CARNIVAL CRUISE LINE, Worldwide ISMIRA Agency actively recruiting for position Guest Services Associate for Carnival Cruise Line! The Guest Services Associate consistently delivers the highest standards of customer service to all guests visiting Guest Services. This includes answering any questions the guests may have, providing information on ship and ports of call and ensuring any issue is documented correctly using the relevant software program and that it is followed up with in a timely manner. Conditions: free food and accommodation on board First joining ticket is provided by company medical insurance provided during the work contract contract 6-8 months, followed by 2 months vacation Activities for crew Opportunity to save money and travel while working Meet new friends from all over the world No safety certificates needed Great chance to show yourself and build a career Duties and responsibilities: To assist international and domestic guests with the everyday activities on board maintaining guest relation standards and ensuring maximum guest satisfaction. Front desk and phone duty shifts as required ensuring that the highest standards of customer service are provided. Complete duties assigned by the Guest Services Supervisor including, but not limited to Lost Luggage, Lost& Found, Access Services and Executive Reports as per company guidelines. Handle guest issues or concerns, record relevant details in to the shipboard capturing database and ensure timely resolution and guest follow up. Provide cash and guest account services such as accepting cash payments, cashing personal or traveler’s checks or exchanging foreign currencies Follow established procedures to maintain, safeguard, balance and reconcile assigned cash float. Assist guests during boarding and departure process, including establishing onboard credit, selling and printing Shore Excursion tickets and closing of guest’s accounts. Maintain a service culture throughout the Guest Service team. Conduct oneself in a professional and courteous manner at all times with guests and shipboard employees. Greet all guests with a friendly and sincere welcome, making sure to acknowledge past loyalty when appropriate. Use a positive and clear speaking voice, taking the time to understand all requests in detail. Respond to escalated guest concerns in a considerate, professional and positive manner by showing empathy and listening actively. Perform all duties and responsibilities in accordance with environmental and safety policies. Ensure that proper telephone etiquette is always used; answering calls within 3 rings using a positive tone and clear English pronunciation. In addition, using the guest name all the times. Employ proper timekeeping and follow the CCL work time recording standards (as per MLC - MARITIME LABOR CONVENTION). Maintain current knowledge of all ship’s regular event and special functions by reviewing all available data in order to provide guests with accurate and up-to-date information to answer questions and handle any special requests. Requirements: Minimum two recent years of experience at the large and preferably international chain hotel reception (4*-5* stars). An ability to perform cash transactions, as well as guide our Guests on various payment options for their onboard accounts (Cash, Credit Cards, Debit Cards, Gift Cards, and onboard credits). Display a high level of Guest Centricity, with the natural ability to engage our guests in social activities Proven customer service skills to interact appropriately with guests in a considerate, professional and positive manner by showing concern and listening actively. Ability to communicate tactfully with guests, department heads and shipboard Good level of English language Additional language knowledge (Spanish, Italian, French, German, Japanese or Mandarin) is PREFFERED Age: min. 21 years old Strong work ethic, uncompromising integrity, as well as a high level of respect for all individuals. Attention to detail, excellent organizational and interpersonal skills. Strong analytical and communication skills.⠀ Covid-19 vaccination is not mandatory, but you have to be ready to be vaccinated onboard against Covid-19 and Influenza. NOTE: Nationalities that we can process: 🇱🇹 🇱🇻 🇪🇪 🇵🇱 🇲🇩 🇰🇿 🇦🇲 🇬🇪 🇦🇿 🇹🇯 🇺🇦 🇷🇺 🇧🇾 Last updated: March 22, 2024 You can submit your Resume here pushing APPLY TO POSITION button If you are not sure what position to apply for, you may instead submit general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: Almaty, Kazakhstan; Erevan, Armenia; Skopje, North Macedonia; Tallinn, Estonia; Tashkent, Uzbekistan; Sarajevo, Bosnia and Herzegovina; Bishkek, Kyrgyzstan; Belgrade, Serbia; Riga, Latvia; Vilnius, Lithuania; Sofia, Bulgaria; Astana, Kazakhstan; Ljubljana, Slovenia; Bratislava, Slovakia; Mombasa, Kenya; Toshkent, Uzbekistan; Mirpur, Bangladesh; uttara, Bangladesh; Cebu City, Philippines; Davao City, Philippines; Iloilo City, Philippines; Makati, Philippines; Manila, Philippines; Quezon City, Philippines; Taguig, Philippines Workplace: remote At TechBiz Global, we’re more than just a recruitment and software development company — we’re a German based global partner dedicated to your business success. With a diverse, distributed team, we specialize in IT recruitment, outstaffing, outsourcing, software development, and consulting services for more than 100 clients around over 20 countries. We are now looking for a Talent Sourcer to join our dynamic internal team. If you're passionate about technology, driven by challenges, and ready to contribute to the success of the company, we’d love to hear from you. What you’ll do Design sourcing strategies: Find, engage and assess candidates utilizing different social media platforms, tools, and techniques. Craft and monitor recruitment campaigns to ensure peak efficiency. Partner with Recruiters, and HRs to align on position requirements and act as SME for the talent market. Market map and ensure TechBiz Global has healthy talent pipelines for future hiring needs. Utilize data to optimize sourcing metrics, draw insights and create action plans that support the overall Talent Acquisition strategy. Experience in attracting talent through different tools and methods like Linkedin Recruiter, X-ray searching (building boolean strings), Github, events, etc is a plus, but if not available you will receive a proper training Ability to multitask and prioritize different projects at the same time and are excited to solve problems and love to challenge the status quo. Strong communication in English (both verbal and written). Nice to have Experience working in a scaling tech organization. Our Offer Competitive fixed package An attractive working environment with room for your own ideas, flat hierarchies, and short communication channels. A team that warmly welcomes you and stands by your side. Opportunities for personal training and career development. Opportunity to work from anywhere on a remote basis!

Location: Almaty, Kazakhstan; Erevan, Armenia; Krakow, Poland; Tashkent, Uzbekistan; Tbilisi, Georgia; Toshkent, Uzbekistan Workplace: remote TechBiz Global is a leading IT recruitment company. We provide IT recruitment, outstaffing, outsourcing, software development, and different consulting services, focused on successfully achieving our partners’ recruitment goals. At TechBiz Global, we celebrate diversity and are promoting an inclusive environment. Our international clients and partners are located around the world. We work with a diverse set of technologies and frameworks Are you passionate about connecting talent with opportunity? Are you looking for a flexible, project-based opportunity? Join us as an On-Demand Recruiter to deliver exceptional recruitment experiences! What You’ll Do Discover Top Talent: Source senior-level, specialized candidates for leading global companies across European and international markets. Quality First: Screen and interview candidates to ensure only the best are presented to our clients. Stay Ahead: Keep up with industry trends and utilize innovative evaluation methods to identify top talent. Network Like a Pro: Build strong online and offline connections to promote our employer brand and attract the best professionals. What We’re Looking For Experience: 3+ years in both IT and Non-IT recruitment. Tech-Savvy: Proficient in using LinkedIn Talent Solutions for sourcing and conducting interviews via Teams, Zoom, or Skype. Strong Communicator: Excellent verbal and written communication skills in English. Industry Insight: Deep understanding of job requirements and assessments for IT and Non-IT roles. Networking Pro: Proven ability to build and maintain a solid professional network. Nice to Have Experience working in a growing tech organization. Additional language skills (e.g., German or Russian). Previous experience in client communication. What’s in It for You? Flexibility: Work on a project or on-demand basis, giving you the freedom to manage your schedule. Innovation-Friendly: Bring your ideas to life in a supportive environment with flat hierarchies and open communication. Warm Welcome: Join a team that values and supports you at every step. Competitive Compensation: Earn competitive rates plus performance-based bonuses for successful placements.

Location: Almaty, Kazakhstan; Erevan, Armenia; Kyiv, Ukraine; Tallinn, Estonia; Tashkent, Uzbekistan; Tbilisi, Georgia; Toshkent, Uzbekistan; Belgrade, Serbia; Bratislava, Slovakia; Bucuresti, Romania; Ljubljana, Slovenia; Vilnius, Lithuania; Podgorica, Montenegro; Skopje, North Macedonia; Sofia, Bulgaria Workplace: remote TechBiz Global is a leading IT recruitment company. We provide IT recruitment, outstaffing, outsourcing, software development, and different consulting services, focused on successfully achieving our partners’ recruitment goals. At TechBiz Global, we celebrate diversity and are promoting an inclusive environment. Our international clients and partners are located around the world. We work with a diverse set of technologies and frameworks.   Are you passionate about connecting talent with opportunity? Do you thrive in a fast-paced, global environment? If so, we want you to join our journey to deliver exceptional recruitment experiences! What You’ll Do Discover Top Talent: Source senior-level, highly specialized candidates for leading global businesses across European and international markets. Quality First: Screen and interview candidates to ensure we present only the best to our clients. Stay Ahead of the Curve: Keep up-to-date with industry trends and ensure candidates meet the highest standards through cutting-edge evaluation methods. Network Like a Pro: Build strong connections online and offline to promote our employer brand and attract top professionals in the industry. What we are looking for! Experience: At least 3+ years in both IT and Non-IT recruitment. Tech-Savvy: Skilled in using LinkedIn Talent Solutions to source quality candidates and conducting interviews on platforms like Teams, Zoom, and Skype. Communication Wizard: Excellent verbal and written communication skills in English. Industry Insight: Strong understanding of job requirements and assessments for IT and Non-IT roles. Networking Pro: Tenacity and a proven ability to build and maintain a solid network.  Nice to Have Experience working in a growing tech organization. Additional language skills (German or Russian are a bonus!) Previous client communication experience What’s in It for You? Flexibility: Work remotely from anywhere—your office is wherever you are! Innovation-Friendly: Bring your ideas to life in a supportive environment with flat hierarchies and open communication. A Warm Welcome: Join a team that values and supports you every step of the way. Competitive Compensation: Enjoy a base salary plus performance-based bonuses to reward your success.

Location: Kyiv, Ukraine; Tbilisi, Georgia; Erevan, Armenia; Tashkent, Uzbekistan; istanbul, Türkiye; Almaty, Kazakhstan; Belgrade, Serbia; Bratislava, Slovakia; Bucuresti, Romania; Ljubljana, Slovenia; Nicosia, Cyprus; Paphos, Cyprus; Podgorica, Montenegro; Skopje, North Macedonia; Sofia, Bulgaria; Tallinn, Estonia; Toshkent, Uzbekistan; Astana, Kazakhstan; Batumi, Georgia; Dnipro, Ukraine; Lviv, Ukraine; Odesa, Ukraine Workplace: remote TechBiz Global is a leading IT recruitment company. We provide IT recruitment, outstaffing, outsourcing, software development, and different consulting services, focused on successfully achieving our partners’ recruitment goals. At TechBiz Global, we celebrate diversity and are promoting an inclusive environment. Our international clients and partners are located around the world. We work with a diverse set of technologies and frameworks.   Are you passionate about connecting talent with opportunity? Do you thrive in a fast-paced, global environment? If so, we want you to join our journey to deliver exceptional recruitment experiences! What You’ll Do Discover Top Talent: Source senior-level, highly specialized candidates for leading global businesses across European and international markets. Quality First: Screen and interview candidates to ensure we present only the best to our clients. Stay Ahead of the Curve: Keep up-to-date with industry trends and ensure candidates meet the highest standards through cutting-edge evaluation methods. Network Like a Pro: Build strong connections online and offline to promote our employer brand and attract top professionals in the industry. What we are looking for! Experience: At least 3+ years in both IT and Non-IT recruitment. Tech-Savvy: Skilled in using LinkedIn Talent Solutions to source quality candidates and conducting interviews on platforms like Teams, Zoom, and Skype. Communication Wizard: Excellent verbal and written communication skills in English. Industry Insight: Strong understanding of job requirements and assessments for IT and Non-IT roles. Networking Pro: Tenacity and a proven ability to build and maintain a solid network.  Nice to Have Experience working in a growing tech organization. Additional language skills (German or Russian are a bonus!) Previous client communication experience What’s in It for You? Flexibility: Work remotely from anywhere—your office is wherever you are! Innovation-Friendly: Bring your ideas to life in a supportive environment with flat hierarchies and open communication. A Warm Welcome: Join a team that values and supports you every step of the way. Competitive Compensation: Enjoy a base salary plus performance-based bonuses to reward your success.

Location: Berlin, Germany Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We are looking for an Mid-Market Account Executive to join our team of high performing Account Executives in the DACH region. Figma is growing and moving fast. Our next team member will have an agile, dynamic mindset, be comfortable embracing change and a true team-player. You won’t be alone! Figma has an incredible team and you’ll work closely with other groups including Support, Design, Engineering, Product Marketing, Customer Success, and Community. You will report directly to our Commercial Sales Manager who is also based in Berlin, Germany. This is a full time role in our Berlin office within a hybrid environment or remote. What you’ll do at Figma: Build a strong sales pipeline while exceeding quarterly and annual sales targets Work closely with cross functional teams to ensure sales effectiveness Establish and maintain relationships with key stakeholders within Enterprise accounts Be part of a team dedicated to promoting Figma to existing and new customers Help build the foundation and processes for all customer facing teams at Figma Work with a dedicated set of customers, each with up to 5,000 employees We'd love to hear from you if you have: 3+ years of closing experience working with customers, ideally with a SaaS product Excited about working in a fast-paced environment and helping improve business processes as we grow Desire to learn a technical product and effectively communicate Figma’s value to potential customers Ambitious self-starter who’s eager to learn while being a core part of building our business from the ground up High attention to detail with excellent written and verbal communication Fluency in German While it’s not required, it’s an added plus if you also have: Experience selling to technical audiences Experience with UX/UI design principles and collaboration tools Proven experience using a sales methodology, ideally Command of the Message or MEDDICC At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: COSTA CRUISES, Worldwide ISMIRA Agency actively recruiting for positions SHOP SUPERVISOR for COSTA CRUISES! Shop Supervisor ( Assistant Shop Manager) - is the right hand of the Shop Manager. Supporting the Shop Manager in everyday operation. As a company Ambassador provides an inspirational example of leadership in line with Culture Essentials and W.I.D.E.R. Values. Conditions: Free food and accommodation on board First joining ticket is provided by company Medical insurance provided during the work contract Contract 5-6 months, followed by 2 months vacation Activities for crew Opportunity to save money and travel while working Meet new friends from all over the world Great chance to show yourself and build a career Responsibilities: Driving the business, ensuring sales and profit targets of the store are met reviewing sales performance, and managing inventory. Driving customer service excellence to every aspect of the store, including store appearance, display of merchandise, product placement, story layout, and selling procedures. Communicating regular feedback to Sales Director and Shop sales and operations Manager through objective data and developing a proper sales strategy, in cooperation with the Shop sales and Operations Manager. Fostering a guest-centric mindset by developing and maintaining guest relationships along the cruise. Maintaining integrity of stock control, levels, and replenishment. Ensuring store compliance with occupational health and safety regulations. Ensuring presentation of window displays, interior displays, floor plans, special promotions display, and all visual areas are reflective of current visual direction. Taking care of the general look of the store/departments in terms of cleanness, tidiness, and efficiency, to ensure the best image of products and store, in line with the brand communication and promotion strategy. Requirements: Minimum 21 years old Good level of English and Russian Knowledge of any additional European language is an advantage ( Italian, French, German, Spanish, Portuguese, Chinese) Five years’ proven experience in direct retail sales (ideally with experience at sea); Ability to initiate conversation and establish relationships with customers Highly competent in store procedures including sales reports, loss prevention, audits. Good administrative skills. Work with international team members. Tattoos are allowed (except offensive and facial) Nationalities that we process: 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇷🇺 Last updated: September 12, 2024 If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions

Location: COSTA CRUISES, Worldwide ISMIRA Agency actively recruiting for positions SHOP SPECIALIST for COSTA CRUISES! Shop Specialist is an expert in an assigned department or specialized functional area, responsible for delivering distinctive guest experiences and driving sales results. The Costa Shop Specialist sells a wide assortment of high-end and luxury products in a sophisticated retail environment, and is accountable to be knowledgeable and up to date on the products and unique offerings available onboard. Conditions: Free food and accommodation on board First joining ticket is provided by company Medical insurance provided during the work contract Contract 6-8 months, followed by 2 months vacation Activities for crew Opportunity to save money and travel while working Meet new friends from all over the world Great chance to show yourself and build a career Responsibilities: Understanding the overall market ( e.g., competitors` strengths and weaknesses, trends, guest demographic, etc.). Delivering brand service strategies and supporting product initiatives. Maintaining selling floor presentations and marketing, and restocking as needed. Being accountable for completion of stock count daily; perpetual inventory activities. Cross-training and working in all areas/locations as required. Performing other duties, as assigned, to meet business needs. Seeking to build deep relationships through the guest journey by sharing stories that inspire guests. Portraying a positive image of the onboard retail shops to the guests in order to build trust and credibility for the entire shop team. Responding promptly to resolve guests` requests and feedback, following up with guests as appropriate, escalating to management as necessary. Building trust as a credible expert through personal presence, social skills, general knowledge, and presentation. Providing an informed and accurate response about products and services offered reflecting a commitment to the guest. Participating in company and cruise line trainings as required. Achieving or exceeding personal sales goals to maximize revenue opportunities independently. Utilizing retail systems and procedures to enhance selling efficiencies. Requirements: Minimum 19 years old Good level of English and Russian Knowledge of any additional European language is an advantage ( Italian, French, German, Spanish, Portuguese, Chinese) Minimum 1 year experience in retail or hospitality. Luxury guest experience is of interest. Preferred experience in apparel, perfumery, jewelry, eyewear, beauty products with main brands Ability to initiate conversation and establish relationships with customers Good administrative skills. Work with international team members. Tattoos are allowed (except offensive and facial) Nationalities that we process: 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇷🇺 Last updated: September 12, 2024 If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions