COSTA - SHOP SUPERVISOR

Location: COSTA CRUISES, Worldwide ISMIRA Agency actively recruiting for positions SHOP SUPERVISOR for COSTA CRUISES! Shop Supervisor ( Assistant Shop Manager) - is the right hand of the Shop Manager. Supporting the Shop Manager in everyday operation. As a company Ambassador provides an inspirational example of leadership in line with Culture Essentials and W.I.D.E.R. Values. Conditions: Free food and accommodation on board First joining ticket is provided by company Medical insurance provided during the work contract Contract 5-6 months, followed by 2 months vacation Activities for crew Opportunity to save money and travel while working Meet new friends from all over the world Great chance to show yourself and build a career Responsibilities: Driving the business, ensuring sales and profit targets of the store are met reviewing sales performance, and managing inventory. Driving customer service excellence to every aspect of the store, including store appearance, display of merchandise, product placement, story layout, and selling procedures. Communicating regular feedback to Sales Director and Shop sales and operations Manager through objective data and developing a proper sales strategy, in cooperation with the Shop sales and Operations Manager. Fostering a guest-centric mindset by developing and maintaining guest relationships along the cruise. Maintaining integrity of stock control, levels, and replenishment. Ensuring store compliance with occupational health and safety regulations. Ensuring presentation of window displays, interior displays, floor plans, special promotions display, and all visual areas are reflective of current visual direction. Taking care of the general look of the store/departments in terms of cleanness, tidiness, and efficiency, to ensure the best image of products and store, in line with the brand communication and promotion strategy. Requirements: Minimum 21 years old Good level of English and Russian Knowledge of any additional European language is an advantage ( Italian, French, German, Spanish, Portuguese, Chinese) Five years’ proven experience in direct retail sales (ideally with experience at sea); Ability to initiate conversation and establish relationships with customers Highly competent in store procedures including sales reports, loss prevention, audits. Good administrative skills. Work with international team members. Tattoos are allowed (except offensive and facial) Nationalities that we process: 🇺🇦 🇲🇩 🇰🇿 🇰🇬 🇺🇿 🇦🇲 🇦🇿 🇹🇯 🇹🇲 🇷🇺 Last updated: September 12, 2024 If you are not sure what position to apply for, you may instead submit a general application here and we will advise you: https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions