Location: United States
Workplace: remote
Sphere Labs
The infrastructure moving the world's money today was built for another era: slow rails, walls between markets, and compliance layered in over time creating friction. Sphere Labs is building what comes next: modern, compliance-native infrastructure for cross-border payments and settlement, designed from the ground up to work for the businesses and regulated institutions it actually runs through. We work in active partnership with banks, licensed entities, and the regulators and jurisdictions shaping how global money moves, because the infrastructure that earns institutional trust has to be built alongside it.
Backed by Coinbase, Kraken, The Chernin Group, Jump Trading, Hudson River Trading, and some of the world's largest sovereign affiliates, we're a fully remote, global team building at the moment stablecoins are crossing into mainstream finance and regulated institutions are ready for modern rails. We hire self-starters: strong communicators and systematic thinkers who can look at a blank page and build something real. If you want a meaningful role in how global money movement evolves, and the upside that comes with getting in early, we'd like to meet you.
What You'll Do
Build internal tooling, automations, and workflows that allow to identify patterns in support volume, reduce manual effort and make the team faster.
Own engineering support end-to-end. You’ll triage incoming issues, diagnose root causes, and resolve them, including writing and shipping code fixes directly when the problem warrants it.
Engage directly with customers in the context of support and communicate clearly on technical issues, timelines, and resolutions.
Partner with product and engineering to define work that makes the platform easier to support: better error messages, smarter observability, improved defaults. Quantify the impact and make the case for prioritization.
Work together with product, engineering towards a product roadmap aiming reducing the number of technical queries received by support.
Collaborate with customer support, onboarding and payment ops teams to ensure workarounds are documented and used by AI to faster customer support.
Own our customer facing documents, ensuring accuracy and usefulness so customers can unblock their own agency
What We're Looking For
Leveraged mindset. You are able to find the best solution for a given problem that balances expediency and future-proofing.
Strong programming fundamentals and comfort working across the stack. You can read production code, trace a bug through logs, and ship a fix without a lot of handholding.
Proficient in TypeScript, React and NestJS.
Experience with API integrations, webhooks, and cloud platforms.
Excellent written communication. You can explain a technical issue precisely to a developer and clearly to a non-technical stakeholder, without losing accuracy in either direction.
Self-directed and high ownership. You can manage an open queue, triage by impact, and keep things moving asynchronously across time zones.
Familiarity with observability tooling (Sentry, structured logging, distributed tracing) is a plus.
Experience in fintech, payments, or developer-facing products is a plus.
Why Sphere?
We sit at the intersection of crypto infrastructure and regulated finance — at the moment those worlds are finally converging. That means:
The window is now: For the first time in decades, the backbone of cross-border payments is being rebuilt. Legacy systems are fading, stablecoins are entering institutional finance, and the next settlement layer is being shaped right now. We're building it alongside the institutions that will run it, not around them.
High ownership, no playbook: This is early-stage work. You’ll be making decisions, building processes from scratch, and setting the direction instead of just following one. We’re looking for people who don’t wait for instructions, but jump in and figure things out.
Adaptability is the job: Strategy pivots here aren't failures, they're how we stay ahead of a fast-moving market and that’s our strength.
Real traction, real stakes: SpherePay is live and trusted by 200+ businesses. SphereNet is in active development with banks and regulators across 18 jurisdictions and counting. There’s real demand, real momentum, and a huge opportunity to shape what comes next.
УдалённоseniorUnited States; You can manage an open queue, triage by impact, and keep things moving asynchronously across time zones
Location: Hybrid - San Francisco
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role:
Agents are becoming first-class users of the internet. They sign in, call APIs, deploy code, and act on behalf of people and teams. That raises questions the web was never designed to answer: Who is this agent? Who does it work for? What is it allowed to do, for how long, and how do we know?
As an engineer on the Agent Auth and Identity team, you'll help answer those questions. You'll build the systems that let agents and people authenticate, delegate access, and act safely across Vercel and the services our customers connect to. This is foundational work: identity and authorization sit underneath everything we ship, and getting them right for agents will shape how modern software gets built.
The scope is intentionally broad. You might spend one quarter designing how credentials are issued and scoped for autonomous agents, and the next building the developer-facing APIs and SDKs that make secure auth feel effortless. You'll own systems end-to-end, from design through long-term operation in production.
We're looking for engineers who care deeply about security and developer experience in equal measure, enjoy working on problems without established playbooks, and want to define how trust works in an agentic world. This is a hybrid role based in San Francisco, in the office on Monday, Tuesday, and Friday.
What you'll do:
Design, build, and operate the identity, authentication, and authorization systems that power Vercel and our Customers for both people and agents.
Shape how agents prove who they are, act on behalf of users and teams, and receive scoped, time-bound, auditable access.
Build secure, scalable APIs, services, and SDKs that make auth simple for developers and their agents to adopt.
Work with modern and emerging standards (such as OAuth 2.x, OIDC, and agent-focused protocols) and help influence where they go next.
Lead projects end-to-end: identify opportunities, set technical direction, and deliver improvements in security, reliability, and developer experience.
Participate in the on-call rotation, taking responsibility for the reliability of critical systems.
What you need:
3+ years of experience designing, building, and operating backend systems in production at scale.
Strong proficiency in JavaScript/TypeScript, or a comparable backend language and the willingness to work primarily in TypeScript.
Solid understanding of authentication and authorization concepts, such as sessions, tokens, OAuth/OIDC flows, permission models, and secrets management.
A security-minded approach to engineering: you think about threat models, least privilege, and failure modes as part of design, not as an afterthought.
Benefits & Compensation:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow: we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The base pay range for this role is $196,000 – $294,000. Actual salary will be based on job-related skills, experience, and location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: Remote (Poland)
Workplace: remote
ELEKS Customer Support Office is looking for a Hotline Support Specialist in Poland, Germany, or other EU countries.
ABOUT CLIENT
ELEKS is starting a new collaboration with University Medicine in Germany. The project focuses on the digital transformation of the public website and intranet, including the introduction of a new content management system, migration of existing content, and transition into ongoing service operations.
REQUIREMENTS
German language proficiency at C1 level or higher, with the ability to handle technical inquiries and communicate effectively in high-pressure situations
English language proficiency at B2 level or higher for internal communication and documentation
Basic technical understanding of web platforms and Content Management Systems (CMS)
Experience with ticketing systems such as Jira or similar tools
Ability to assess, classify, document, and escalate technical incidents according to established procedures
Strong communication, problem-solving, and customer support skills
Ability to work independently and coordinate with technical support teams
Willingness to participate in rotating on-call shifts, including evenings, nights, and weekends
Availability aligned with the CET/CEST time zone
Experience with ITIL incident management processes is a plus
Familiarity with Drupal, GitLab, AWS, monitoring tools, or PagerDuty is a plus
Previous experience in IT support, hotline support, or on-call operations is a plus
RESPONSIBILITIES
Handle incoming hotline calls, including general support requests, service inquiries, and incident reports
Perform initial assessment, classification, and troubleshooting of reported issues
Resolve issues at the first support level where possible or escalate them to the appropriate technical teams
Register and document all incoming requests in the ticketing system, including classification, actions taken, and resolution status
Ensure incidents are handled according to agreed SLA requirements and escalation procedures
Provide after-hours and weekend on-call support for critical incidents
Perform qualified intake and immediate escalation of highest-severity incidents to the on-duty technical team
Ensure continuity of critical incident handling until resolution or an effective workaround is provided
Collaborate with technical support teams to ensure timely issue resolution
Maintain accurate incident records and contribute to continuous improvement of support processes
УдалённоRemote (Poland); Availability aligned with the CET/CEST time zone
Location: Poland
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.Who We’re Looking For:We are looking for an experienced AI Tech Lead with a strong .NET engineering background and hands-on expertise in building production-grade AI solutions.In this role, you will lead the technical direction of an AI engineering team responsible for designing, developing, and operating intelligent capabilities within the Creatio platform.You will work on the AI agent platform that enables AI agents to safely perform real work within enterprise workflows — interacting with tools and APIs, accessing business data, maintaining context and memory, enforcing permissions, and collaborating with humans when needed.This is a hands-on technical leadership role that combines software architecture, advanced AI engineering, team mentorship, and active involvement in development.We are looking for someone who can make architectural decisions, solve complex engineering challenges, introduce modern AI development practices, and help the team deliver reliable, secure, and scalable AI-powered solutions.Responsibilities:Lead the development of architectural solutions, including AI-powered features, agentic workflows, RAG-based solutions, and LLM integrations.Drive continuous optimization of development processes; introduce modern tools, AI-assisted development practices, engineering standards, and quality improvements.Facilitate team ceremonies: backlog refinements, sprint planning, and sprint reviews (demos).Take an active part in backlog execution: pair programming, complex development, code reviews, and mentoring.Collaborate closely with stakeholders and product managers to define technical direction and translate business requirements into technical solutions.Guide the design and implementation of AI agent architectures, including tool calling, orchestration, context and memory management, permissions, and guardrails.Ensure high quality through automated testing, AI evaluations, observability, and continuous monitoring of production AI solutions.Monitor and guide incident response (4th-line support), ensuring SLA compliance and issue resolution.Actively contribute to knowledge sharing, team development, and continuous improvement.Requirements: Must have:6+ years of professional software engineering experience, with strong expertise in C# and .NET.3+ years of experience in a Tech Lead or Team Lead role, including architectural decision-making, technical ownership, and mentoring.Hands-on experience building and delivering LLM-powered applications to production.Strong understanding of AI agent architectures, including tool calling, orchestration, context management, and agent frameworks.Knowledge of prompt engineering, AI evaluations, observability, and AI security best practices.Proficiency with AI coding agents (Claude Code, Cursor, Codex, or similar tools) in daily development.Strong knowledge of software architecture, distributed systems, REST APIs, and backend engineering principles.Experience with relational databases, automated testing, CI/CD, and cloud-native development.English level: Upper-Intermediate or higher, with strong communication, leadership, and problem-solving skills.Nice to have:Experience with MCP, multi-agent systems, and advanced agent orchestration.Practical experience with RAG, embeddings, vector/hybrid search, and LLM integrations.Knowledge of LLMOps practices, including evaluation pipelines, monitoring, and cost optimization.Experience with AI platforms such as Anthropic API, Azure OpenAI, AWS Bedrock, or Google Vertex AI.Python experience for AI development, prototyping, or automation.Experience with Kubernetes, enterprise SaaS products, or low-code/no-code platforms.What to expect from us:Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Location: US (EST)
Workplace: Remote
ABOUT MORPHO
Morpho is a leading Decentralized Finance (DeFi) lending protocol backed by a16z crypto, Paradigm, Ribbit Capital, Apollo, Vaneck, Coinbase Ventures, Variant and 50 others to build an open credit network giving anyone, anywhere, access to the best possible terms. Morpho is experiencing exponential adoption, with over billion in deposits on the network and used by institutional clients including Bitwise, Galaxy, and Anchorage Digital and the largest crypto exchanges, such as Coinbase, Binance, and Kraken. Now, Morpho is scaling its team of contributors to establish itself as the open credit network, not just of DeFi, but of the world.
WHY MORPHO EXISTS
Everyone has the potential to build something great for the world. But fulfilling that ambition almost always requires more: people willing to trust you with their capital. Yet access to capital still depends on where you live, who you know, and which institutions are willing to trust you. Even when capital is available, it sits fragmented across disconnected networks and hidden behind intermediaries. The result is a system that fails most of the people it should serve. Borrowers overpay. Lenders earn less than they should. Many are shut out entirely, not because they are unworthy of credit, but because today's infrastructure was never built to connect them. Morpho exists to solve this. Full article here https://morpho.org/blog/why-morpho-exists/.
LOCATION
Hybrid, New York or US Remote (ET timezone).
ROLE
Morpho's story is still told mostly inside crypto. This role owns the communications function end to end and makes Morpho a recognised voice across fintech, traditional finance, investors, and financial media. It is a senior individual contributor role, not a people-management role: you set the direction and execute it yourself, using existing colleagues, agencies, and AI as leverage.
RESPONSIBILITIES
- Own Morpho's communications strategy, priorities, narratives, and standards across channels, so every announcement ladders up to business objectives rather than reacting to the news cycle.
- Build Morpho's recognition beyond crypto through thought leadership, strategic writing, and media relationships across fintech, traditional finance, and the financial press.
- Shape communications with partners, financial institutions, and investors to advance GTM priorities and strengthen strategic relationships.
- Lead competitive positioning and communications around public criticism, regulatory and policy issues, and reputational crises, working closely with leadership and legal.
- Decide what Morpho says, to whom, and when: read the room, anticipate how messages will land, and advise the CEO and leadership on sensitive calls.
- Deliver high-impact communications initiatives hands-on, using existing team capabilities, external agencies, and AI to multiply your output without a large team.
WHAT SUCCESS LOOKS LIKE
FIRST 30 DAYS
You understand Morpho's business, priorities, competitive landscape, and audiences, and have working relationships with leadership, GTM, legal, policy, and marketing. You have assessed current communications, named the biggest narrative gaps and reputational risks, and set initial priorities.
FIRST 3 MONTHS
A coherent communications strategy is in place with defined narratives, priority audiences, and an actionable plan. Proactive initiatives aimed at fintech, traditional finance, institutional, and investor audiences are live, internal stakeholders and agencies are aligned on consistent messaging, and the quality of strategic writing has visibly risen.
FIRST 6 MONTHS
Morpho has measurable visibility and coverage among financial audiences beyond crypto. The CEO and marketing leadership seek you out on complex or sensitive calls, you lead crisis and reputational situations with minimal oversight, and competitive, regulatory, investor, and partner communications are established capabilities.
MUST HAVE SKILLS & EXPERIENCE
- 7+ years experience in communications and/or a clear track record owning a communications function (strategy, PR, executive, investor, and crisis communications) at a scaled fintech, financial services company, or high-growth technology company
- Exceptional writer and storyteller who turns complex ideas into clear, persuasive narratives tailored to different audiences
- Regulatory and crisis communications experience: navigating sensitive regulatory issues, public criticism, or reputational risk
- Strong business and financial acumen, able to understand complex business models and translate them into effective communications
- Understands what makes a story newsworthy and how to build credibility with audiences outside your existing circles
- Skilled at using AI to multiply personal capacity and execution speed without compromising judgment or quality
- Strong ownership and autonomy: identifies opportunities and risks and acts on them without being told
- Comfort operating in fast-changing, ambiguous contexts across time zones and shifting priorities
- Clear and crisp async communication
- Low ego: collaborative, open to feedback, and willing to roll up your sleeves regardless of seniority
PERKS & BENEFITS
We design benefits around deep work and growth, so you can do the best work of your career. Expect fair, top-tier compensation, real flexibility, time together in Paris, great health coverage, and support to keep learning.
EQUAL OPPORTUNITY
We welcome applicants from all backgrounds and hire based on talent, potential, and values alignment.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Staff Product Manager on the Tenant Scale area within Infrastructure Platforms, you’ll set product direction for how GitLab supports large, complex customers as they grow across departments, projects, and regions. This role focuses on the product choices needed to make tenant data more portable, scalable, and ready for a unified deployment model across GitLab.com, Dedicated, and, over time, Self-Managed. You’ll work on problems that sit at the intersection of product strategy, infrastructure, and customer needs, including how we build a platform to horizontally scale our SaaS architecture, how to enable tenant movement between environments, how isolation and regional requirements are handled, and what needs to be in place to support a more cellular architecture.
At the Staff level, your scope extends beyond a single group. Your direction will inform the broader Infrastructure Platforms direction, you’ll make the investment case for unified deployment capabilities, and you’ll be a recognized authority, inside and outside GitLab, on multi-tenant and cellular SaaS architecture. In your first year, you’ll partner closely with engineering and product peers to define requirements, drive alignment, and move this work from concept into a deployment model teams can build on, while coaching fellow product managers as they pick up work from the shared pool.
What you’ll do
Drive
product strategy and direction for tenant scale and unified deployment capabilities across GitLab.com, Dedicated, and future deployment models, informing the broader Infrastructure Platforms direction and moving this work from concept into a deployment model teams can build on in your first year.
Set
quarterly and annual plans for tenant portability and platform unification, breaking large epics into issues and minimal valuable changes (MVCs) and practicing iteration across multiple groups.
Define
requirements for our unified deployment platform, including the capabilities needed before tenants can be hosted in a unified deployment unit.
Partner
closely with engineering counterparts and highly technical teams to turn infrastructure constraints and platform needs into clear product direction.
Collaborate
with product peers across the platforms organization, including teams working on GitLab.com and adjacent infrastructure areas, and manage with influence to align work that spans more than one group.
Engage
with internal and external customers to understand needs related to isolation, regional deployment, compliance, and operational readiness, using qualitative interviews to find patterns and sharpen problem statements.
Build
business cases for investment in tenant scale and unified deployment, including build, buy, and partner options, the cost of isolation, regionality, and compliance, and the expected benefits.
Facilitate
tradeoff discussions around scalability, tenant encapsulation, deployment consistency, and platform unification, and escalate cleanly to the right level of leadership when decisions or progress are blocked.
Translate
complex technical concepts into product plans, priorities, and documentation that align distributed teams on delivery milestones for tenant portability and platform unification, using error budgets and other performance indicators to inform direction.
Represent
GitLab as a trusted voice on cellular architecture and tenant scale in customer calls, events, and other external forums.
Coach
fellow product managers on direction updates, customer validation, and GitLab’s architecture and tech stack, and support a collaborative team model where product managers share ownership across a common pool of work and step into the areas where they can have the most impact.
What you’ll bring
Experience
managing product work in technical domains such as infrastructure, scalability, platform architecture, software delivery, or cloud services, with results delivered across a range of product areas rather than a single one.
Ability
to work effectively with deeply technical engineering teams and build credibility in discussions about system design, deployment models, and platform constraints.
Knowledge
of how SaaS or platform-based systems scale, including concepts such as multitenancy, horizontal scalability, autoscaling, workload isolation, and production readiness, and the ability to build a deep understanding of GitLab’s architecture and tech stack and coach others on it.
Comfort
working with customers or internal stakeholders on complex requirements, including operational, compliance, or regional deployment needs.
Skill
in turning ambiguous technical problems into clear product strategy, quarterly and annual plans, priorities, and actionable work.
Expertise
in qualitative customer interviewing and product validation, with the ability to teach those techniques to others.
Experience
building business cases, including weighing build, buy, and partner options and forecasting benefits against the competitive landscape.
Experience
collaborating across product, engineering, user experience, and other cross-functional partners in a distributed environment, using iteration and influence to raise the performance of peers beyond your own group.
Strength
in clear written and verbal communication, especially when explaining complex infrastructure topics to different audiences, with excellent presentation skills at every level of the company.
Recognition
as a thought leader in a relevant domain, internally and externally, for example through speaking, writing, or representing your company at customer events and conferences.
Openness
to candidates who bring transferable experience from engineering, technical support, or adjacent product roles relevant to large-scale platforms.
About the team
The team sits within Infrastructure Platforms and works on foundational platform capabilities. It partners closely with engineering, adjacent product managers, and internal customers across regions, with a strong emphasis on GitLab’s asynchronous working style and long-term platform thinking. Product managers on the team share ownership of a common pool of work; at the Staff level, you’ll help guide how that work is prioritized and mentor teammates as they take it on.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$168,000
—
$285,600 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Intellias
Meet your recruiter
Karolina Sowa
karolina.sowa@intellias.com
https://www.linkedin.com...
Vacancy details
Software Engineering
Python Engineer
Strong Middle
Bulgaria, Croatia, Egypt, India, Poland, Portugal, Spain, Ukraine
Remote
APPLY NOW
REFER A FRIEND
We are looking for a
Python Engineer
to build and maintain stateful AI agent workflows using LangGraph. The role focuses on workflow orchestration, checkpointing, human-in-the-loop interactions, resilience patterns, and observability across agent execution paths. The ideal candidate has strong Python expertise, hands-on experience with LangGraph or LangChain, and a solid understanding of asynchronous and distributed workflow design.
What project we have for you
Our customer is a multinational corporation with more than a century of history and offices in over 180 countries. Their most ambitious goal at the time is to introduce a range of Reduced-Risk Products (RRPs). The target audience is more than 1 billion consumers around the globe. IT platform hosts 700+ applications.
Intellia’s mission is to help the client with the engineering of a comprehensive software ecosystem for a game-changing IoT product on the margin of innovative consumer experience and cutting-edge technology. Our teams are involved in the engineering of core platform components for best-in-class eCommerce, Digital Marketing and IoT solutions. As an Engineer, you will become a part of Core Architecture Team and be responsible for the architecture, implementation of best practices in our Digital Engineering Enterprise Platform.
The Platform is a set of services and internet applications that accelerate the development and delivery of software applications by taking care of common SDLC challenges. The Platform provides access and consumption for engineering teams to a set of services, technologies, practices for their development and for operating their application, ensuring a set of compliance and best practices.
What you will do
Design and implement AI agent workflows using LangGraph and Python.
Build and maintain graph-based orchestration logic using nodes, edges, and state transitions.
Implement workflow checkpointing and recovery mechanisms using SQLite, Redis, or PostgreSQL backends.
Develop Human-in-the-Loop (HITL) workflows for approval, escalation, and intervention scenarios.
Design resilient execution patterns including retries, timeouts, fallback handling, and failure recovery.
Develop asynchronous workflow execution using Python asyncio.
Implement OpenTelemetry tracing across orchestration layers and workflow steps.
Troubleshoot workflow execution issues and optimize performance, reliability, and observability.
Collaborate with platform and AI engineering teams to build scalable agent-driven solutions.
Create automated tests for workflow reliability, state transitions, and recovery scenarios.
Contribute to engineering standards and best practices around agent orchestration and workflow management.
What you need for this
• Python (LangGraph nodes, edges, graphs)
• Checkpointing with LangGraph (SQLite, Redis, Postgres checkpointers)
• HITL workflow implementation
• Retry, timeout, fallback patterns in LangGraph
• OpenTelemetry tracing across orchestration steps
Experience:
• 4+ years Python development
• LangGraph or LangChain agent orchestration
• Async Python (asyncio)
Will be a plus:
• AWS Bedrock integration
• Multi-agent workflow testing
• LangSmith trace visualization
What it’s like to work at Intellias
At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.
We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.
We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.
Location: London, United Kingdom
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
The Role
As a Manager, Compliance in the Merchant Experience S&O team, you will have end-to-end responsibility for defining partner-related policies and both internal and external processes related to compliance and regulatory requirements, ensuring these are implemented as intended across commercial functions. You will lead the thinking on how we can ensure our policies and processes are delivering a positive experience for partners whilst also being delivered at the lowest possible cost-to-serve, whilst driving compliance. You will define the relevant end-to-end processes, work with functions across teams to ensure individual steps are being followed, and support the “go-to-market” with internal and external stakeholders for all changes and improvements that you make to improve the processes.
Reporting to the Director, Merchant Experience S&O, you will be part of a wider team of process experts with particular functional specialisms across the Partner's lifecycle.
Hybrid - 3 days from our London HQ.
What you’ll do
Design and own compliance processes:
Map and document every compliance-related process end to end, with clear responsibilities and hand-offs between teams. Set the success metrics that show whether each process is working for partners and running efficiently.
Drive performance:
Monitor how partner-facing processes are performing, dig into the data to spot opportunities, and build an improvement roadmap for each process with clear measures of impact.
Lead change:
Manage policy and process changes from start to finish using our go-to-market playbook. You’ll work with the GTM Content and Commercial Incentives, Learning & Development teams to make sure communications and training are fit for purpose, lead change with frontline commercial teams, and review post-launch results to course-correct quickly.
Reduce risk and leakage:
Cut revenue lost to partner suspensions for compliance reasons, build processes that keep us aligned with new and existing legislation, and keep policies up to date with where the business is today.
Keep partners informed:
Maintain clear, current partner-facing documentation and communications on how our processes and sign-up policies work.
About you
You’re a strong project and change manager who is comfortable juggling several complex projects across markets and functions. You also bring:
Process design skills:
You can map end-to-end processes, spot inefficiencies, propose solutions and build the case for change.
Strategic problem-solving:
You frame complex issues clearly, weigh trade-offs, recommend solutions and anticipate risks.
Influence and communication:
You simplify complex ideas, listen well, present with confidence and collaborate across teams.
Team spirit:
You work well cross-functionally, resolve misalignment between teams, build community and enjoy coaching more junior colleagues.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠
Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎
Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire
here
.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: London, England
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Software Engineer
Location
: London, UK
Join Code Context, a team helping to shape the future of AI-powered work at Deliveroo, DoorDash, and Wolt. You'll solve challenging technical problems and build tools that help employees work smarter, move faster, and deliver better outcomes across a global business serving millions of customers, riders, and partners.
Get to know our
Engineering
team — what drives us, how we work, and what you can expect.
What You’ll Be Doing
You’ll join an engineering-led team focused on a fundamental challenge in AI-assisted software development: giving coding agents the right context to work effectively. As a Software Engineer on the Code Context team, you’ll build developer tooling and infrastructure that connects AI agents with the knowledge, systems, and workflows they need. Your work will help every employee across Deliveroo, DoorDash, and Wolt make better use of AI in their day-to-day work.
Here’s what your day-to-day might look like:
Build Developer Tooling:
Design, build, and maintain the infrastructure and tooling that make relevant context accessible to AI coding agents across complex codebases and workflows.
Own Technical Projects:
Independently take technical projects from design through delivery and adoption, evaluating approaches, making sound technical decisions, and measuring their impact. Contribute to the team's technical direction in a fast-moving AI landscape.
Build for Reliability & Scale:
Ensure the systems behind our developer tooling remain reliable, performant, and secure as adoption grows. Use observability, feedback, and real-world usage to identify issues and continuously improve the developer experience.
Collaborate & Influence:
Work closely with engineering teams and stakeholders across Deliveroo, DoorDash, and Wolt to understand their challenges, identify opportunities, and drive adoption of AI-powered tooling.
Support Peers & Grow:
Share technical knowledge, provide constructive feedback, help unblock colleagues, and contribute to engineering interviews and hiring as the team grows.
What You’ll Need to Thrive
Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:
Strong Engineering Fundamentals:
Experience building and operating production systems at scale, with a strong foundation in software architecture and a commitment to writing well-designed, well-tested, and maintainable code.
AI-Native Engineering:
Hands-on experience using AI coding tools (e.g., Claude Code, Codex, Cursor) throughout the software development lifecycle, with a practical understanding of how agent harnesses manage tools, context, and execution.
Autonomy & Judgement:
You independently solve complex problems, navigate ambiguity, and communicate clearly across teams and time zones. You hold all your work, AI-assisted or otherwise, to high standards of quality and correctness.
Customer-Driven Iteration: You enjoy working directly with the people using your tools, understanding their workflows, gathering feedback, and using data to measure impact and continuously improve the experience.
Dogfooding Mindset:
You actively experiment with AI tools, build solutions to problems you encounter, and have informed opinions about what makes developer tooling good. You're curious about emerging capabilities and eager to put new ideas into practice.
Why Join Us?
At Deliveroo, you’ll do work that matters—solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Solve meaningful problems at real scale
Work on a complex, always-on marketplace that impacts millions every day.
🌱
See your impact, fast
Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment.
🧠
Grow through challenge and ownership
Take on big, ambiguous problems and accelerate your career with strong support.
🌎
A culture built for builders
High standards, collaboration, flexible working and continuous learning.
➡️ Want a deeper look at how we build? Check out our
Tech Blog
.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Explore our
Engineering Interview Guide here
to help you feel confident at each stage.
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: London, United Kingdom - Deliveroo
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
About the team
Deliveroo connects millions of consumers with the restaurants and brands they love. Our Integrated Marketing team sits at the heart of how we bring those relationships to life — combining customer insight, commercial opportunity and creativity to drive growth for Deliveroo and our partners.
Within Central Integrated Marketing, the Merchant & Ads team sets the global strategy for how we partner with merchants to help them grow on our marketplace and create compelling reasons for consumers to choose Deliveroo. This is an opportunity to shape Deliveroo’s global approach to restaurant partnerships, building high-impact collaborations with some of the world’s most recognised and loved restaurant brands. This will be a hybrid role - working 3 days a week from our London HQ.
About the role
Owns the Restaurants merchant and ads marketing strategy end to end, reporting into the Merchant & Ads IM Director.
Responsible for the creation and deployment of Restaurant merchant marketing playbooks across co marketing, promotions, and ads.
Responsible for the creation and deployment of the Restaurant sell in strategy and associated sell in materials for adoption by local teams.
Supports local marketing teams with key enterprise merchant relationships at the global level, and supports priority restaurant marketing initiatives.
What you'll be doing
Ads & Monetization Strategy
Own the Restaurants specific ads and monetization strategy across owned and external surfaces, feeding into the global monetization strategy.
Determine pricing, packaging, and commercial models for category-wide advertising in close partnership with Finance.
Category Playbook: Restaurants
Own and evolve the Restaurants merchant marketing playbook, setting how co marketing, promotions, and advertising work for restaurant merchants globally.
Lead change initiatives that improve how Restaurants merchant marketing works, bringing Local Integrated Marketing and Functional Marketing along with you.
Key Merchant Relationship Management
Support local marketing teams with key enterprise merchant relationships at the global level, and support delivery of priority restaurant marketing initiatives with those merchants.
Resolve critical merchant issues as the primary executive escalation point across markets and functional groups.
Cross Functional Stakeholder Management
Serve as the primary marketing partner to Merchant S&O and Commercial for Restaurants, translating category priorities into marketing and ads strategy.
Represent Restaurants in cross functional forums, shaping the roadmap for merchant facing and ads facing surfaces.
Sell In Strategy & Sales Enablement
Establish high-impact sell-in strategies and pitch frameworks to enable Commercial and Local teams globally.
Oversee the sell in materials, case studies, and proof points for Restaurants, using performance data to continuously refine them.
Central Strategy & Market Coordination
Direct global implementation of restaurant merchant marketing goals, ensuring consistency and execution rigor across all active markets.
Report on Restaurants merchant and ads marketing performance to senior stakeholders, own specific business metrics, and lead course correction when needed.
Requirements
7+ years of marketing experience, ideally including merchant marketing, retail media, ads, or category marketing in a consumer or marketplace business.
Track record of owning the marketing strategy for an entire team or category, and resolving complex delivery challenges that span multiple teams or functions.
Experience managing people, and comfortable managing other people managers as your team grows.
Strong commercial acumen, seen as a go to expert for merchant or ads marketing, using business and financial data to make sound decisions in ambiguous situations.
Confident communicator, able to present complex ideas to large groups and flex your style for directors and department leadership.
Skilled at establishing and owning cross functional partnerships, using relationships and creative thinking to work through conflict.
Proven ability to lead change initiatives that improve how a team or category works, bringing others along with you.
Excellent written and verbal communication skills, with the ability to synthesise complex, cross functional inputs into a clear plan and narrative.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠
Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎
Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Medellin, Colombia; Lima, Peru; Mexico; Argentina; Ecuador
On behalf of
NDA, HealthTech Client #1
, SD Solutions is looking for a compassionate and dedicated
Patient Advocate
to help patients navigate the complexities of the healthcare system.
SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer.
Responsibilities include informing patients of their financial options, responding to patient and client queries, enrolling qualified patients into financial assistance programs, and coordinating the delivery of free medications and assistance payments. To be a successful Patient Advocate, you should be highly empathetic, passionate about the well-being of patients, driven to achieve set goals, and have a desire to learn more about the healthcare field.
Responsibilities:
Enroll patients in philanthropic aid programs.
Effectively manage post-enrollment work such as submitting claims or ordering medications.
Reviewing patient enrollments for accuracy and completeness.
Escalate and appeal patient assistance denials.
Order, receive, and log medication orders.
Coordinate medication deliveries to the designated pharmacy timely.
Always provide exceptional customer service to both the patient and client.
Provide patients with information they need to make informed financial decisions about their healthcare.
Identify opportunities to improve Atlas products and services.
Requirements:
Proven experience in a high-performance, high-accountability environment.
Hands-on experience working in
healthcare
is a must.
High school diploma or equivalent.
Strong listening and communication skills.
Excellent written and verbal communication skills in English.
Proficient in computer skills.
Attention to detail.
Ability to offer emotional support and empathy.
Have a passion for the well-being of patients.
Pass a standard background check and drug screen.
Complete medical clearance per health system requirements (includes vaccination mandates).
Remote positions require a distraction-free office environment that is HIPAA-compliant, where Atlas is professionally represented.
Schedules aligned to US Monday–Friday, 8:00 AM–5:00 PM Central Time.
Internet Service Requirements:
Internet access provided by a cable or fiber provider
DSL, satellite, and wireless broadband are NOT permitted; however, in an emergency, if there is an internet outage, your mobile hotspot can be used.
Minimum upload speed of 2 Mbps.
Minimum download speed of 5 Mbps.
Maintaining an uninterrupted internet connection is a requirement of the Work From Home position. You may be asked to upgrade your existing service or switch providers to meet the job requirements.
Modem & Router Requirements:
Our technology department has determined that modem/router combinations (sometimes referred to as a multi-port modem or gateway) often cause connection problems with company-issued phones that can prevent connection. You may need to add a router to your network that meets the following guidelines:
Ethernet ports wired for gigabit speed connections
Availability of at least two (2) Ethernet connections to the internet source is required (for your PC and phone).
Your modem or router must either be in the same room as your workspace or you must have an Ethernet cord long enough to reach your workspace to meet this requirement. Working wirelessly is prohibited.
About the company:
A U.S. healthcare company whose mission centers on simplifying patient access to medical care and financial aid programs. The team connects patients with manufacturers' assistance programs and coordinates medication delivery, aiming to remove financial barriers to treatment
By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy
https://sd-solutions.breezy.hr/privacy-notice
, and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.
Location: Manila, Philippines
On behalf of
NDA, HealthTech Client #1
, SD Solutions is looking for a compassionate and dedicated
Junior
Patient Advocate
to help patients navigate the complexities of the healthcare system.
SD Solutions is a staffing company operating globally. Contact us to get more details about the benefits we offer.
Responsibilities include informing patients of their financial options, responding to patient and client queries, enrolling qualified patients into financial assistance programs, and coordinating the delivery of free medications and assistance payments. To be a successful Patient Advocate, you should be highly empathetic, passionate about the well-being of patients, driven to achieve set goals, and have a desire to learn more about the healthcare field.
Responsibilities:
Enroll patients in philanthropic aid programs.
Effectively manage post-enrollment work such as submitting claims or ordering medications.
Reviewing patient enrollments for accuracy and completeness.
Escalate and appeal patient assistance denials.
Order, receive, and log medication orders.
Coordinate medication deliveries to the designated pharmacy timely.
Always provide exceptional customer service to both the patient and client.
Provide patients with information they need to make informed financial decisions about their healthcare.
Identify opportunities to improve Atlas products and services.
Requirements:
Proven experience in a high-performance, high-accountability environment.
Hands-on experience working in
healthcare
is a must.
High school diploma or equivalent.
Strong listening and communication skills.
Excellent written and verbal communication skills in English.
Proficient in computer skills.
Attention to detail.
Ability to offer emotional support and empathy.
Have a passion for the well-being of patients.
Pass a standard background check and drug screen.
Complete medical clearance per health system requirements (includes vaccination mandates).
Remote positions require a distraction-free office environment that is HIPAA-compliant, where Atlas is professionally represented.
This role requires working within the United States time zone. Schedules aligned to US Monday–Friday, 8:00 AM–5:00 PM Central Time.
Internet Service Requirements:
Internet access provided by a cable or fiber provider
DSL, satellite, and wireless broadband are NOT permitted; however, in an emergency, if there is an internet outage, your mobile hotspot can be used.
Minimum upload speed of 2 Mbps.
Minimum download speed of 5 Mbps.
Maintaining an uninterrupted internet connection is a requirement of the Work From Home position. You may be asked to upgrade your existing service or switch providers to meet the job requirements.
Modem & Router Requirements:
Our technology department has determined that modem/router combinations (sometimes referred to as a multi-port modem or gateway) often cause connection problems with company-issued phones that can prevent connection. You may need to add a router to your network that meets the following guidelines:
Ethernet ports wired for gigabit speed connections
Availability of at least two (2) Ethernet connections to the internet source is required (for your PC and phone).
Your modem or router must either be in the same room as your workspace or you must have an Ethernet cord long enough to reach your workspace to meet this requirement. Working wirelessly is prohibited.
About the company:
A U.S. healthcare company whose mission centers on simplifying patient access to medical care and financial aid programs. The team connects patients with manufacturers' assistance programs and coordinates medication delivery, aiming to remove financial barriers to treatment.
By applying for this position, you agree to the terms outlined in our Privacy Policy. Please take a moment to review our Privacy Policy
https://sd-solutions.breezy.hr/privacy-notice
, and make sure you understand its contents. If you have any questions or concerns regarding our Privacy Policy, please feel free to contact us.
Location: London, United Kingdom - Deliveroo
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
About the team
Deliveroo connects millions of consumers with the restaurants and brands they love. Our Integrated Marketing team sits at the heart of how we bring those relationships to life — combining customer insight, commercial opportunity and creativity to drive growth for Deliveroo and our partners.
Within Central Integrated Marketing, the Merchant & Ads team sets the global strategy for how we partner with merchants to help them grow on our marketplace and create compelling reasons for consumers to choose Deliveroo. This is an opportunity to shape Deliveroo’s global approach to merchant partnerships, building high-impact collaborations with some of the world’s most recognised and loved brands. This will be a hybrid role - working 3 days a week from our London HQ.
About the role
Owns the New Verticals merchant and ads marketing strategy end to end, reporting into the Merchant & Ads Integrated Marketing Director.
Responsible for the creation and deployment of New Verticals merchant marketing playbooks across co marketing, promotions, and ads.
Responsible for the creation and deployment of the New Verticals sell in strategy and associated sell in materials for adoption by local teams.
Supports local marketing teams with key enterprise merchant relationships at the global level, and supports local New Verticals marketing initiatives.
What you'll be doing
Ads & Monetization Strategy
Own the New Verticals specific ads and monetization strategy across owned and external surfaces, feeding into the global monetization strategy.
Lead pricing, packaging, and investment decisions for merchant advertising in your category, in partnership with Commercial and Finance.
Category Playbook: New Verticals
Own and evolve the New Verticals merchant marketing playbook, setting how co marketing, promotions, and advertising work for grocery and retail merchants globally.
Lead change initiatives that improve how New Verticals merchant marketing works, bringing Local Integrated Marketing and Functional Marketing along with you.
Key Merchant Relationship Management
Support local marketing teams with key enterprise merchant relationships at the global level, and support delivery of priority New Verticals marketing initiatives with those merchants.
Act as the senior escalation point for merchant issues that cross multiple markets or functions.
Cross Functional Stakeholder Management
Serve as the primary marketing partner to Merchant S&O and Commercial for New Verticals, translating category priorities into marketing and ads strategy.
Represent New Verticals in cross functional forums, shaping the roadmap for merchant facing and ads facing surfaces.
Sell In Strategy & Sales Enablement
Own the sell-in strategy for New Verticals merchant and ads programmes, defining how Commercial and Local teams pitch these programmes to merchants.
Oversee the sell in materials, case studies, and proof points for New Verticals, using performance data to continuously refine them.
Central Strategy & Market Coordination
Own delivery of the New Verticals merchant marketing goals, coordinating a consistent strategy across all Deliveroo markets.
Report on New Verticals merchant and ads marketing performance to senior stakeholders, own specific business metrics, and lead course correction when needed.
Requirements
7+ years of marketing experience, ideally including merchant marketing, retail media, ads, or category marketing in a consumer or marketplace business.
Track record of owning the marketing strategy for an entire team or category, and resolving complex delivery challenges that span multiple teams or functions.
Experience managing people, and comfortable managing other people managers as your team grows.
Strong commercial acumen, seen as a go to expert for merchant or ads marketing, using business and financial data to make sound decisions in ambiguous situations.
Confident communicator, able to present complex ideas to large groups and flex your style for directors and department leadership.
Skilled at establishing and owning cross functional partnerships, using relationships and creative thinking to work through conflict.
Proven ability to lead change initiatives that improve how a team or category works, bringing others along with you.
Excellent written and verbal communication skills, with the ability to synthesise complex, cross functional inputs into a clear plan and narrative.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠
Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎
Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Remote; Dublin; New York; London; Boston
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
About The Role
We're scaling from 1,000 → 4,000 employees across 50+ countries, and the complexity of our teams, hubs, and workflows is growing quickly. Our People Partners play a critical role in enabling leads, supporting peeps, and protecting performance and culture as we grow. As a People Partner at ElevenLabs, you'll sit at the intersection of leadership coaching, performance, and day-to-day people guidance.
You'll support Engineering and Product leaders across our international teams, getting to know their rhythms, challenges, and talent needs. Much of the role is coaching: helping leads handle feedback, performance, growth, and change well, and surfacing people issues early. You'll work as part of the wider People team, with Employee Relations and People Ops alongside you on more complex cases.
This is a high-impact role for someone who enjoys coaching, can context-switch quickly, builds trust easily, and brings clarity and calm to fast-moving environments.
YOU WILL
- Partner with Engineering and Product leaders across our international teams to support team health, performance, and talent density.
- Coach leads and managers through people challenges, including feedback, performance, conflict, growth conversations, and team change.
- Run proactive 1:1 sessions mainly with leads, and with peeps where needed, surfacing issues early.
- Contribute to organisational design work, advising on team structures, spans and layers, and capability gaps.
- Support leaders and teams through change, such as team moves and new ways of working.
- Support key People programs (performance reviews, engagement, recognition, and lead enablement) for Engineering and Product.
- Work with Employee Relations and, where required, Legal Counsel on early-stage ER issues, escalating complex cases.
- Spot patterns across teams and share them with the wider People team to shape new People initiatives.
- Work with People Ops & Compliance teams to support terminations, mobility, and local requirements in each country where needed.
REQUIREMENTS
- Experience supporting leaders and teams through people topics such as performance, coaching, growth, and team change.
- Strong coaching skills, with the confidence to guide managers through difficult conversations.
- Strong judgment and the ability to handle sensitive issues with discretion, clarity, and fairness.
- Ability to thrive in a high-velocity, ambiguous environment and make decisions with incomplete information.
- Comfortable with both partnership and hands-on execution when needed.
- Comfortable working with leaders across different timezones and cultures; experience supporting globally distributed or multi-jurisdiction teams is a strong plus.
- Experience supporting Engineering or Product teams.
LOCATION
This role is remote-first, so it can be executed from anywhere in on the East Coast USA or Europe
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Brussels, Belgium
Workplace: hybrid
Location:
Any MSF office*
Contract:
Full-time
Duration:
This role is subject to two terms of 3 years each (maximum 6 years)
Starting date:
01.03.2027
Deadline to apply:
23.11.2027
Compensation and Benefits:
MSF practice is to offer the compensation and benefits package in line with the MSF entity offering the contract
*By default, the successful candidate will be offered a contract in the MSF office, able to issue a contract, of their country of residence at the time of application. If no MSF office exists in their country of residence, the successful candidate will be expected to relocate to a country where an MSF office can issue a contract, provided the local legislation allows for that.
At MSF, we are committed to an inclusive culture that encourages and supports the diverse voices of our employees. We welcome applications from individuals of all genders, ages, sexual orientations, nationalities, races, religions, beliefs, ability status, and all other diversity characteristics.
MSF is committed to preventing abuse, inappropriate behaviour, lack of integrity and financial misconduct in its work and care spaces. The successful candidate will be expected to comply with the organisation’s safeguarding policies and standards of professional behaviour.
We are committed to removing barriers for people with specific accessibility needs. If you need an adjustment to the recruitment process to be considered for the role, please let us know from the beginning of the selection process.
MSF International
Médecins Sans Frontières (MSF) is an international, independent, medical humanitarian organisation that delivers emergency aid to people affected by armed conflict, epidemics, healthcare exclusion and natural disasters. MSF offers assistance to people based only on need and irrespective of race, religion, gender or political affiliation. MSF International is the legal entity that binds MSF’s 26 sections, 28 associations and 16 branch offices together. Registered in Switzerland, MSF International provides coordination, information and support to the MSF Movement, as well as implements international projects and initiatives as requested.
I. CONTEXT
MSF’s operational independence rests on its financial independence: 98 per cent of our funding comes from private sources, raised by 42 decentralised fundraising markets under the movement-wide Global Private Fundraising Strategic Framework (currently GPS 3.0, 2024–2030) and generating a private income of €2.5 billion in 2025. The International Fundraising Coordinator provides executive leadership for movement-wide fundraising coordination and chairs, as a non-voting member, the international fundraising platform (DirFund), which sets the fundraising strategy for the MSF Movement, and the Full DirFund (all fundraising directors). As a member of the International Office Leadership Team (IO-LT), the position contributes to IO direction, policy and other movement priorities, heads the International Office Fundraising Department (FR-IO), composed of 12 staff, with an annual budget of approximately €1.3 million, co-leads the International Digital Engagement Unit (IDEU, seven staff) with the International Communications Coordinator and works closely with the International Finance Coordinator, MSF’s Boards and General Directors. Moreover, the International Fundraising Coordinator represents MSF in external fora, e.g. in the International Fundraising Leadership Forum (IFLF). The role involves regular international travel.
II. PURPOSE OF THE JOB
Provides executive leadership to strategise, direct and oversee the development and execution of MSF’s global fundraising strategy and its governance across the Movement’s decentralised fundraising entities, aligning sections, offices and international platforms to secure sustainable, independent private income for MSF’s operational and organisational ambitions.
III. ACCOUNTABILITIES
1. Lead the development, implementation, monitoring and course-correction of MSF’s global fundraising strategic framework (GPS) in line with MSF’s mission and movement-wide priorities, to ensure sustainable growth and diversification of private income.
Define and steer the GPS cycle with the DirFund and fundraising directors, translating the movement’s vision into shared priorities, enablers and targets.
Monitor and analyse global fundraising performance, income and cost alike, and initiate corrective action where targets are at risk.
Provide thought leadership on global fundraising trends, innovation (including digital and AI-driven change) and emerging markets, shaping the movement’s response.
Advise on the fundraising potential of new markets and programmes, on fundraising investments and on organisational design for income generation across the Movement.
2. Direct the international fundraising governance processes (DirFund and Full DirFund) as well as the Funding Coordination Community of the ODs within MSF’s federated structure, to ensure effective, timely collective decision-making and coherent follow-through across the movement.
Chair and steer the DirFund and the Full DirFund, shaping their priorities, agendas and decision-making in line with MSF’s mission and organisational needs.
Broker alignment between sections and offices on complex fundraising-related issues, balancing local ownership of strategies with movement-wide interests.
Drive accountability for DirFund decisions, annual priorities and workplan, ensuring that commitments are implemented, monitored and escalated where necessary.
Align the fundraising agenda with other international, executive and operational platforms, Funding Units at the Operational Directorates (ODs) and relevant committees, task forces, and working groups, advancing SPARC-related and other movement-wide priorities.
3. Develop and oversee MSF’s international fundraising policies, principles and standards within MSF’s ethical and governance framework, to safeguard MSF’s independence, reputation and donor trust.
Lead the development, review and consistent application of movement-wide fundraising policies, such as the Emergency Fundraising Policy.
Advise on adherence to fundraising and governance regulations, ethical standards and donor compliance requirements, and strengthen them where needed.
Provide strategic direction on emergency fundraising and restricted-income monitoring during major emergencies, coordinating with Finance Directors, Funding Units and Operational Directorates (ODs).
Champion values-driven, inclusive leadership, including sponsorship of the Communications and Fundraising DEI Advisory Group.
4. Oversee MSF’s movement-wide fundraising income, expenditure and investments, together with the International Finance Coordinator and team, to oversee and support cost-efficiency, financial sustainability and effective risk management.
Oversee international fundraising forecasting and reporting, ensuring alignment between income and expenditure.
When needed, develop risk management strategies to mitigate financial, reputational and operational fundraising risks, in close consultation with other functions.
With the DirFund, monitor the performance of new fundraising entities and programmes against their business plans and advise on investment decisions.
Ensure that consistent internal and external benchmarking systems inform collective and individual strategic decisions and learning.
5. Shape senior associative and executive decision-making and represent MSF externally on fundraising matters, to align fundraising with organisational priorities and strengthen MSF’s position in the sector.
Based on the DirFund’s inputs, advise and support the International Board, section Boards, the Secretary General, the International President, ExCom/General Directors and Operations on strategic fundraising matters.
Align fundraising with Operations, Communications, Finance and Advocacy through joint strategies, work and project plans.
Represent MSF in international fora such as the International Fundraising Leadership Forum (IFLF), conferences and events, to enhance visibility, sector learning and new opportunities.
Support the fundraising community in high-value, inter-entity partnerships with major donors, corporations, institutional donors and governments.
6. Represent fundraising in IO and movement leadership as a member of the IO Leadership Team, contributing to the strategic direction and management of the International Office, to ensure coherent delivery of the IO Multi-Year Plan and services to the movement.
Contribute to IO Leadership Team decisions, organisational policy and leadership priorities as the executive lead for fundraising.
Build effective working relationships with IO coordinators, directors, operational leadership, communications, finance, legal and other functions.
Contribute to IO change processes and to SPARC-related and other movement-wide priorities.
Undertake field and office engagement as required to maintain operational understanding and support fundraising strategy.
7. Direct the FR-IO department, co-lead the IDEU and strengthen fundraising leadership capacity across the movement, to ensure the right resources, skills and structures are in place to deliver the international fundraising priorities.
Define the strategy, priorities, annual workplan, resources and structure of the FR-IO department, and oversee its annual budget of approximately €1.3 million, taking accountability for performance, financial stewardship, risk and resource choices.
Provide overall leadership for the FR-IO department of 12 staff and, together with the International Communications Coordinator, the IDEU (seven staff), directly managing and holding accountable senior staff while fostering a culture of collaboration, innovation and accountability.
Among other key areas like fundraising analysis, strategic partnerships, emergency fundraising, and project management, champion and oversee the international fundraising Capacity Building and Innovation Programme, promoting knowledge-sharing and best practice across sections and offices.
Mentor and coach fundraising leaders across the movement, supporting their professional development and succession planning.
IV. SAFEGUARDING REQUIREMENTS FOR THE ROLE
The incumbent commits to contribute to a safe, supportive, inclusive, equitable, diverse, respectful, and healthy workplace, free from abuse and other misconduct. They will not engage in any form of abuse including those detailed in MSF Typologies of Abuse and when an employee suspects or observes abuse, they will report it (without investigating it) to protect others.
They will ensure respectful management and communication at all levels and that staff and consultants under their supervision understand their responsibilities with respect to required behaviour and report abuse while working for MSF by reinforcing and regularly discussing expected standards of behaviour.
They will welcome complainants, understand how to guide colleagues to appropriate channels, promote and create an environment that does not tolerate abuse or inappropriate behaviour, and guide colleagues to the correct process without investigating. They will ensure that staff know how to complain and keep staff updated on reporting mechanisms.
Education
Relevant university degree in business administration, non-profit management, international relations or a related field, or equivalent professional competence (essential).
Advanced degree and/or certification in fundraising or general/executive management (desirable).
Experience
Proven senior/executive leadership in international or regional fundraising or business development, including developing and executing comprehensive international fundraising strategies (desirable).
Proven track record in private fundraising, including mass-market and one-to-one donor engagement (essential).
Proven experience leading geographically dispersed teams in large, matrixed or federated multi-country organisations, contributing to organisational strategy, influencing executive stakeholders and coordinating across decentralised structures (desirable).
Proven management of large, multi-million budgets (essential).
Demonstrated strategic vision, executive leadership presence, political acumen, senior-level influencing, decision-making under ambiguity and high emotional intelligence (essential).
MSF experience at fundraising director level (desirable).
Knowledge
Strategic planning and organisational design (essential).
Governance and federation management in a decentralised international organisation (essential).
Financial oversight and risk management (essential).
Policy development, including fundraising regulations, ethics and donor compliance (essential).
High-level stakeholder management with boards and executive leadership (essential).
Global fundraising practices, donor motivations and market trends, and commitment to MSF’s principled approach to fundraising (essential).
Languages
Fluent written and spoken English (essential); French, Spanish or Arabic (an asset).
Other
Willingness and ability to travel regularly to MSF offices, operational contexts and international fora.
Only shortlisted candidates will be contacted.
By submitting an application, the job applicant confirms their understanding and acceptance of these recruitment procedures.
Location: European Union; Ukraine
Workplace: Remote
ABOUT US
Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/
ABOUT THE ROLE
We are looking for a Data Analytics Engineer to build, optimize, and maintain the analytical data layer that powers decision-making across the organization. You will transform business requirements into reliable, well-modeled datasets using dbt, SQL, and cloud data warehouses (BigQuery, ClickHouse). This role combines data modeling, documentation, data quality design, and close collaboration with analysts, engineers, and product teams to ensure consistent, trustworthy reporting.
You will serve as the bridge between raw data ingestion and analytics — shaping how data is structured, validated, and delivered.
Responsibilities
- Design, build, and maintain dbt models (staging, core, marts) based on business needs
- Develop scalable SQL transformations and ensure efficient, cost-effective query performance
- Implement data quality tests (dbt tests, custom checks, anomaly detection) and maintain high data reliability.
- Create and maintain documentation for datasets, data lineage, business logic, and transformation rules
- Collaborate with Data Engineers on improving raw data structures, ingestion patterns, and source readiness
- Partner with Data Analysts, Product Managers, and Marketing teams to translate business requirements into clean, reusable data models
- Monitor data pipelines and marts, resolve issues, and prevent inconsistencies in reporting
- Support governance initiatives: naming conventions, taxonomy, schemas, metric definitions, and standardization
- Contribute to continuous improvement of our data modeling frameworks, performance tuning, and technical decision-making
Requirements
- Strong SQL experience with a deep understanding of analytical modeling concepts
- Hands-on experience with dbt (models, tests, docs, macros)
- Experience working with cloud data warehouses such as BigQuery or ClickHouse
- Understanding of data modeling patterns
- Familiarity with data engineering concepts (ELT/ETL, orchestration, version control, CI/CD)
- Experience with data quality frameworks or implementing validation logic
- Ability to translate complex business processes into clean analytical datasets.
- Strong documentation skills and attention to detail
- Experience collaborating with cross-functional teams and supporting analysts with reliable data
- Knowledge of Python is a plus (but not required)
Nice To Haves
- Experience with orchestration tools (Airflow, Dagster)
- Experience working with marketing, product, or billing datasets
- Exposure to metric layers, semantic layer design, or BI governance
- Basic understanding of observability tooling (Grafana, Prometheus, ... )
- Experience optimizing BigQuery costs or ClickHouse performance
LOCATION
Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.
BENEFITS
Discover the perks of being part of our vibrant team! We offer:
- Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
- Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
- Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
- Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
- Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt
Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!
INTERVIEW PROCESS
After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:
- Recruiter Screening (40 minutes)
- Technical Interview (90 minutes)
- Final Interview (60 minutes)
LIFE AT RUBY LABS
At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day.
This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen.
Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success.
#LI-Remote
Location: Chicago, New York City
DRW
is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.
Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.
We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it.
DRW
is a place of high expectations, integrity, innovation and a willingness to challenge consensus.
The Team:
As AI tools drive immense value across the firm, our organization faces a "Dual Mandate": providing low-friction access to the best frontier AI tools while strictly managing an exponentially growing cost curve. The newly formed AI Platform Team owns this unified mission. While the engineering side of our team builds the platform rails, the AI Platform Support & Enablement focus area acts as the crucial "human-in-the-loop." We are dedicated to ensuring high user velocity and frictionless adoption of AI tools while actively managing firm-wide cost efficiency and user education.
The Role:
We are seeking AI Enablement Engineers to own the data plane user experience. You will be the face of AI tooling for the firm, supporting developers and business users who use tools such as Cursor, Devin, ChatGPT, and LibreChat.
Key Responsibilities:
Own the support queue for enterprise generative AI tools. Troubleshoot IDE integrations (Cursor, Devin), chat interfaces, and access issues.
Actively consult with high-spending teams to safely "downshift" their workloads from expensive proprietary models (like Claude Opus) to cheaper mid-tier or internal open-weight models without degrading output quality.
Review manual quota-increase requests triggered by the Management Plane and guide users through spend visibility via internal dashboards.
Identify weaknesses in tooling, prompt engineering, or model routing, and feed user pain points directly to the AI Platform Engineering focus area to inform the technical roadmap.
Promote and evangelize effective, responsible use of enterprise AI tools, for example, by helping users understand and adopt AI 'golden paths', sharing success stories, and leading workshops.
Required Qualifications:
Strong customer-facing communication skills and a "white-glove" support mentality.
Technical fluency in prompt engineering and a deep, practical understanding of current LLM capabilities, behaviors, and limitations.
Familiarity with developer environments, IDEs (VS Code, Cursor) and CLI tools (such as Claude or Codex), is a major plus
Strong context of internal firm culture, user base, and existing support channels.
The annual base salary range for this position is $175,000 to $225,000 depending on the candidate’s experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus. In addition, DRW offers a comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD&D insurance, health savings accounts, and flexible spending accounts.
For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at
https://drw.com/privacy-notice
.
California residents, please review the California Privacy Notice for information about certain legal rights at
https://drw.com/california-privacy-notice
.
#LI-VD1
Location: Barcelona, Spain
Workplace: hybrid
About seQura
seQura provides innovative, flexible and easy-to-use payment technologies that help merchants acquire, convert and retain more customers.
We make a difference in sales performance by tailoring our solutions to different sectors, to address their unique pain points and deliver superior results in Retail, Education, Eyewear, Repairs and Travel.
We also empower smart shopping to consumers who seek more value, convenience, and flexibility in their shopping, with new payment experiences that allow them to save, access interest-free credit, or pay in small, comfortable installments of up to 24 months.
Born in Barcelona, seQura is a privately-owned fintech, currently expanding throughout southern Europe and Latin America, growing above 50% CAGR.
Over 6000 businesses, almost 3 million shoppers, and almost 400 employees continue to rate us as one of the most loved and trusted fintechs out there, with an NPS of 87%, a Trustpilot rating of 4.7/5, and a Glassdoor rating of 4.1/5.
About the role
🤓
We are looking for a hands-on HR Generalist to support and strengthen our People Operations function, ensuring consistent employee experiences, effective HR processes, and compliance with applicable employment requirements. This role combines day-to-day People Operations with Employee Relations and the coordination of people-related policies and compliance initiatives. The ideal candidate is organised, pragmatic, and comfortable managing both operational processes and sensitive employee matters in a fast-paced environment.
What challenges you'll be solving
🚀
People Operations & Employee Lifecycle
Manage day-to-day People Operations activities across the employee lifecycle, from onboarding and employee changes to offboarding.
Maintain accurate employee records, documentation, and HRIS data in HiBob.
Coordinate employment documentation, contract amendments, certificates, and other employee-related administrative processes.
Support managers and employees with questions regarding HR policies, benefits, leave, working arrangements, and internal procedures.
Maintain and improve People Operations workflows, documentation, templates, and service standards.
Ensure that employee lifecycle processes are consistent, timely, and properly documented.
Identify opportunities to streamline and automate recurring HR processes.
Employee Relations
Act as a point of contact for employees and managers on day-to-day employee relations matters.
Provide guidance on the consistent application of internal policies, employment procedures, and people practices.
Partner with managers throughout performance improvement processes (PIPs), supporting the definition of clear objectives, documentation, follow-up, and consistent application of the process.
Help document and coordinate employee relations cases, ensuring appropriate confidentiality, consistency, and follow-up.
Support the implementation and communication of workplace policies and procedures.
Escalate complex or high-risk cases to the People leadership team and Legal when appropriate.
Coordinate the implementation, communication, and periodic review of people-related policies and compliance requirements in Spain, including workplace protocols on harassment and sexual harassment, equality, diversity and LGBTIQ+ rights, pay transparency, occupational risk prevention (PRL), health and wellbeing, and sustainable mobility.
Maintain the relevant documentation, compliance calendar, and follow-up actions, coordinating with internal stakeholders and external advisors to support implementation and audit readiness.
HRIS, Reporting & Process Improvement
Maintain data quality and consistency across HR systems and employee documentation.
Prepare People Operations reports and track key operational indicators.
Identify recurring issues and propose practical improvements to policies, workflows, and employee support.
Contribute to HRIS enhancements, workflow automation, and the standardisation of People processes.
Support the rollout of new policies, processes, and system features through testing and documentation.
What you'll need
🤝
Previous experience in an HR Generalist, People Operations, HR Operations, or Employee Relations role.
Knowledge of Spanish employment practices and people-related compliance requirements.
Experience managing employee lifecycle processes, HR documentation, and HRIS data.
Familiarity with employee relations matters, performance improvement processes (PIPs), and the handling of sensitive employee cases.
Experience coordinating HR policies, workplace protocols, or people-related compliance initiatives.
Strong organisational skills and the ability to manage multiple priorities and deadlines.
Excellent communication skills and the ability to work effectively with employees, managers, and external providers.
A pragmatic, solutions-oriented approach, with strong attention to detail and confidentiality.
Experience with HiBob or a similar HRIS is a plus.
Fluency in Spanish and working proficiency in English.
What Success Looks Like
Employee lifecycle processes are accurate, consistent, and well documented.
Employees and managers receive timely, practical support.
People-related policies, protocols, and compliance actions are implemented and kept up to date.
Employee relations matters and PIPs are handled consistently, confidentially, and with appropriate follow-up and escalation.
Compliance deadlines and documentation are tracked proactively.
People Operations processes become more efficient, scalable, and easier to navigate.
What we offer
😎
We have a strong and sustainable foundation where we provide a secure and reliable workplace. You have the freedom and trust to make the best contribution possible.
A role with direct, visible impact: in 12 months you will have changed how People Operations works at seQura.
A senior role with real ownership over payroll governance, compliance, systems, data and AI-enabled People workflows.
Exposure to key internal stakeholders across People, Finance, Legal, Compliance and business teams.
23 vacation days + 2 days of free disposal per year.
Professional development workshops and seminars.
Flexible compensation plan for transportation, restaurants and kindergarten with Cobee.
Health insurance discounts with Sanitas and Adeslas.
Urban mobility support via Kleta.
Free access to healthy, organic and sustainable fruits.
Wellness Programme covering 6 areas: occupational, physical, financial, emotional, social and environmental.
Our hiring process
Intro call with People (30 min)
Competency interview with the hiring manager (60 min)
Final panel with stakeholders (60 min)
We kindly ask that you submit your CV in English, as it is the official language of our community.
We promote equal opportunity to all, regardless of age, colour, gender identity, medical condition, physical or mental disability, race, religion, sexual orientation, or other characteristics.
Do you want to be part of the change? Join us! 👇
Hybrid - San Francisco
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УдалённоheadHybrid, New York or US Remote (ET timezone); Comfort operating in fast-changing, ambiguous contexts across time zones and shifting priorities; We welcome applicants from all backgrounds and hire based on talent, potential, and values alignment; US (EST)
УдалённоRemote, Canada; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
География найма не уточнена
London, United Kingdom; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
London, England; You independently solve complex problems, navigate ambiguity, and communicate clearly across teams and time zones; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
seniorLondon, United Kingdom - Deliveroo; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
juniorManila, Philippines; This role requires working within the United States time zone
seniorLondon, United Kingdom - Deliveroo; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
Remote; Dublin; New York; London; Boston; Comfortable working with leaders across different timezones and cultures; experience supporting globally distributed or multi-jurisdiction teams is a strong plus
ГибридBrussels, Belgium
УдалённоEuropean Union; Ukraine; Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET