Location: New York, NY
Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in!
At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun.
Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world.
Read
our blog
to learn more.
About the role...
The Financial Planning & Analysis team is looking for a finance professional to advance Duolingo’s mission by delivering financial insights and driving high-impact decisions across the business. You will work closely with our FP&A Director and teams including Growth, Monetization, and Data Science to inform decisions that support Duolingo’s continued growth and profitability.
You’ll become an expert on Duolingo’s monetization engine—including how user and subscriber growth translates into revenue at more than $1 billion scale. This role is based in our New York City office on a hybrid schedule.
🧠 You will...
Develop and maintain financial models that support forecasting, earnings calls, strategic planning, and budgeting.
Translate complex financial analysis into clear, actionable insights for our partners and executives.
Recommend and own workstreams that shape decisions across Duolingo.
Analyze how product experiments, pricing, packaging, and new initiatives could affect Duolingo’s financial performance.
Contribute to high-profile materials for our Board of Directors, earnings calls, and senior executives.
✅ You have...
Experience in investment banking, private or public equity investing, or strategic finance/FP&A at a high-growth technology company.
Advanced financial modeling skills and experience designing and owning analytical models that improve business decisions.
A strong 80/20 mindset, with the ability to identify the core problem, focus on the insights that matter most, and prioritize the steps needed to solve it.
Sound judgment, with the ability to make well-reasoned decisions in ambiguous situations and establish a clear path forward.
Structured thinking, a strong command of the details, and the ability to turn complex analysis into compelling, decision-focused narratives.
Clear written and verbal communication skills, including experience presenting financial insights to cross-functional partners and senior leaders.
A track record of owning projects, managing competing priorities, and delivering high-quality work on time.
Proficiency in Microsoft Excel or Google Sheets.
⭐ Exceptional candidates will have...
Experience with consumer technology, subscription, or digital product business models.
Experience analyzing monetization, subscriber growth, or revenue drivers at scale.
Experience supporting quarterly earnings or preparing materials for a public-company board or senior executives.
Experience using AI tools to speed up analysis, improve financial models, and make everyday workflows more effective.
An impressive Duolingo streak!
The offered salary is dependent upon several factors, including work experience, skills, and internal peer comparisons. The posted range is subject to change in the future. For this role, base salary is supplemented by equity compensation. We encourage you to talk with your recruiter for more information related to compensation for this role!
Salary Range:
$154,700
—
$209,300 USD
Benefits:
Take a peek at how we care for our employees' holistic well-being with our benefits
here
.
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Accommodations:
We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact
accommodations@duolingo.com
.
Equal Employment Opportunity:
Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Fraud Warning:
Unfortunately, there is a rise in scammers pretending to be real Duolingo employees. Duolingo and our employees will never ask for your Social Security number, bank details, or passport info, and we’ll never ask you to deposit a check, purchase equipment, or exchange money during the interview process. Real Duolingo employees always use an email that ends in @duolingo.com or @recruiting.duolingo.com. Stay alert and double-check these details before sharing any information.
By applying for this position your data will be processed as per the
Duolingo Applicant Privacy Notice
.
Location: Amsterdam
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As a Defense Success Manager, you own what happens to our most strategic defense and sovereign accounts after the build: you make deployed AI stick in real workflows — often in restricted or disconnected environments — keep production commitments healthy, defend renewals, and source the expansion signals that Sales closes.
Mistral's Solutions teams (Deployment Strategists and Forward Deployed Engineers) co-create high-value AI use cases with customers in these environments. Your job is to make those investments successful beyond delivery — adopting what has been built, operating it with confidence, demonstrating its impact, and scaling value across the institution. You will work with mission owners, program stakeholders, end users, security and IT teams, and across Mistral with Solutions, Product, Engineering and Support.
This is not a high-volume, ticket-queue customer success role. Portfolios are small and deep — typically one or two flagship accounts plus a small number of adjacent programs. It calls for a strategic account mindset, the technical judgment to navigate complex and constrained deployment environments, and the energy to build the customer success function as Mistral grows. Travel to customer sites, including secure facilities, is a regular part of the job.
You will join on one of two tracks (and can move between them):
- Adoption track — embedded in flagship programs while Solutions is still delivering. You own the adoption and change-management motion around the build: user waves, enablement, champions, training programs, and the evidence that proves value is landing.
- Operational track — you take accounts through a structured handover once Solutions completes delivery, and own the run phase end-to-end: operational health, value realization, renewals, and expansion signals.
In both tracks you operate in close partnership with Solutions: they deliver and hand over; you own post-handover; they re-engage on expansion signals. Occasionally, account teams will also pull you into late-stage pre-sales — authoring the customer training and scale-up plan that gives a buyer confidence in the rollout.
WHAT YOU WILL DO
OWN THE CUSTOMER SUCCESS AND VALUE PLAN
- Build a clear view of each account's objectives, stakeholders, deployed use cases, commitments and risks. Translate it into a shared success plan with owners, milestones and measurable outcomes.
- Establish a practical operating cadence with customer sponsors, business owners, IT and delivery teams. Lead success reviews that make progress, risks, decisions and next steps clear.
- Define a baseline and track the outcomes that matter for each use case: adoption and usage against entitled seats, customer satisfaction, operational health and business impact. Turn the evidence into a clear value narrative.
MAKE DEPLOYMENT REALITIES PART OF THE SUCCESS PLAN
- Understand how each customer's deployment model — on-premises, VPC or serverless — affects the products and use cases they can access, operate and scale. Validate the specifics with the technical teams rather than assuming feature parity or identical operating models.
- Identify the practical implications of deployment choices: security and data requirements, access and integrations, release and upgrade cadence, available features, capacity, observability and support processes. Explain the trade-offs clearly to customer and Mistral stakeholders.
- Translate those constraints into an actionable adoption plan: align enablement and release communications with the version the customer actually runs, account for security approvals and upgrade windows, and agree how to measure usage when telemetry is limited.
- Spot risks early, qualify their impact on adoption, renewal or value, and coordinate the right Solutions, Product, Engineering or Support owners to resolve them. Set clear expectations without making unvalidated technical or roadmap commitments.
DRIVE ADOPTION, AUTONOMY AND SUSTAINED VALUE
- Help customer teams move from a delivered use case to regular, effective use. Identify the users, workflows and change-management needs that determine whether it sticks.
- Coordinate onboarding, training, product updates and hands-on enablement with the right Mistral and customer teams. Develop customer champions and train-the-trainer motions so adoption scales beyond direct Mistral involvement.
- Prepare the transition from delivery to run: clarify operational ownership, support and escalation paths, and the resources users need to succeed independently.
- Monitor adoption and customer health, investigate where usage or value is falling short, and lead a coordinated plan to address the causes.
DEFEND AND GROW THE COMMERCIAL RELATIONSHIP
- Own the renewal motion for your accounts: know every renewal date, the auto vs non-auto renewal terms, and the risk story behind each one. Run the renewal play early — no surprises at renewal time.
- Track and improve account NRR. Identify new use cases, teams and expansion opportunities, and share them with the account team grounded in demonstrated value.
- Lead business reviews with the account team: value delivered, risks owned, decisions needed, roadmap asks.
BRING THE CUSTOMER VOICE INTO MISTRAL
- Gather and qualify feedback from users, technical teams and sponsors. Distinguish enablement needs from product gaps, deployment constraints and support issues, and route each to the right owner.
- Track important requests and communicate progress and limitations back to the customer, while Product and Engineering retain ownership of product and technical decisions.
BUILD THE COMPANY AS WELL AS THE ACCOUNT
- Create the playbooks, success plans, handover practices and measurement approaches that are missing. Test them with customers, improve them, and make them reusable across accounts.
- Bring structure to ambiguity: identify what needs to happen, make a plan, mobilize the right people and follow through — without waiting for a perfect process or detailed instructions.
- Roughly a fifth of your time is protected, rotating build time for exactly this work; it is part of the job, not extra to it.
WHAT WE'RE LOOKING FOR
- 5+ years of experience owning outcomes for enterprise or institutional customers of technical products or deployed solutions — adoption and commercial outcomes (retention, renewal, expansion), not relationship management or activity reporting.
- Strong technical fluency in secure enterprise deployment models. You can identify what a deployment type (on-premise, disconnected, air-gapped) means for available features, telemetry, upgrades and accreditation, and you validate specifics with technical teams instead of assuming parity.
- Ability to engage credibly with architects, engineers, IT and security stakeholders, while translating technical trade-offs into clear implications for mission owners and executives. You know when to bring in a deeper technical expert.
- Comfort operating under security, compliance and confidentiality constraints, including restricted or classified environments and strict information-handling rules.
- Strong ownership and builder energy. You have created structure or improved a process in an ambiguous, fast-moving environment and are motivated to build a company, not wait for clear directions.
- Excellent communication, stakeholder management and execution skills. You align teams without formal authority, surface risks early and drive decisions through to completion
- Analytical and commercially minded: you can define meaningful success metrics with imperfect data, assess customer health, and are comfortable carrying renewal and NRR accountability.
NICE TO HAVE
- Experience serving defense, public sector or critical infrastructure customers, including sovereign or classified programs.
- Experience with AI, machine learning, data platforms or complex enterprise software, including production deployments in regulated or security-sensitive environments.
- Experience working alongside deployment, engineering or professional services teams on custom use cases, and the transition from implementation to ongoing operation.
- Familiarity with public procurement, framework agreements and multi-year option structures.
SECURITY & COMPLIANCE CRITERIA
- Eligibility: must hold citizenship in the target territory (France for now).
- Clearable: must meet all local requirements for high-level security clearance (e.g. no criminal record, fulfillment of national service obligations).
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Amsterdam
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As an Enterprise Success Manager at Mistral, you own what happens to our most strategic enterprise accounts after the build: you make deployed AI stick in real workflows, keep production ARR healthy, defend renewals, and source the expansion signals Sales closes.
Mistral's Solutions teams create high-value AI use cases with our customers. Your job is to make those investments successful beyond delivery — adopting what has been built, operating it with confidence, measuring its business impact, and scaling value across the organization. You will work with customer sponsors, business teams, IT and security stakeholders, and across Mistral with Solutions, Product, Engineering and Support.
This is not a high-volume, ticket-queue customer success role. Portfolios are small and deep. It calls for a strategic account mindset, the technical judgment to navigate complex deployment environments, and the energy to build the customer success function as Mistral grows.
You will join on one of two tracks (and can move between them):
- Adoption track — embedded in flagship transformations while Solutions is still delivering. You own the adoption and change-management motion around the build: user waves, enablement, champions, training programs, and the measurement that proves value is landing.
- Operational track — you take accounts through a structured handover once Solutions completes delivery, and own the run phase end-to-end: operational health, value realization, renewals, and expansion signals.
In both tracks you operate in close partnership with Solutions: they deliver and hand over; you own post-handover; they re-engage on expansion signals. Occasionally, account teams will also pull you into late-stage pre-sales — authoring the customer training and scale-up plan that gives a buyer confidence in the rollout, a motion already credited in a major European win.
WHAT YOU WILL DO
OWN THE CUSTOMER SUCCESS AND VALUE PLAN
- Build a clear view of each account's objectives, stakeholders, deployed use cases, commitments and risks. Translate it into a shared success plan with owners, milestones and measurable outcomes.
- Establish a practical operating cadence with customer sponsors, business owners, IT and delivery teams. Lead success reviews that make progress, risks, decisions and next steps clear.
- Define a baseline and track the outcomes that matter for each use case: adoption and usage against entitled seats, customer satisfaction, operational health and business impact. Turn the evidence into a clear value narrative.
MAKE DEPLOYMENT REALITIES PART OF THE SUCCESS PLAN
- Understand how each customer's deployment model — on-premises, VPC or serverless — affects the products and use cases they can access, operate and scale. Validate the specifics with the technical teams rather than assuming feature parity or identical operating models.
- Identify the practical implications of deployment choices: security and data requirements, access and integrations, release and upgrade cadence, available features, capacity, observability and support processes. Explain the trade-offs clearly to customer and Mistral stakeholders.
- Translate those constraints into an actionable adoption plan: align enablement and release communications with the version the customer actually runs, account for security approvals and upgrade windows, and agree how to measure usage when telemetry is limited.
- Spot risks early, qualify their impact on adoption, renewal or value, and coordinate the right Solutions, Product, Engineering or Support owners to resolve them. Set clear expectations without making unvalidated technical or roadmap commitments.
DRIVE ADOPTION, AUTONOMY AND SUSTAINED VALUE
- Help customer teams move from a delivered use case to regular, effective use. Identify the users, workflows and change-management needs that determine whether it sticks.
- Coordinate onboarding, training, product updates and hands-on enablement with the right Mistral and customer teams. Develop customer champions and train-the-trainer motions so adoption scales beyond direct Mistral involvement.
- Prepare the transition from delivery to run: clarify operational ownership, support and escalation paths, and the resources users need to succeed independently.
- Monitor adoption and customer health, investigate where usage or value is falling short, and lead a coordinated plan to address the causes.
DEFEND AND GROW THE COMMERCIAL RELATIONSHIP
- Own the renewal motion for your accounts: know every renewal date, the auto vs non-auto renewal terms, and the risk story behind each one. Run the renewal play early — no surprises at renewal time.
- Track and improve account NRR. Identify new use cases, teams and expansion opportunities, and share them with the account team grounded in demonstrated value.
- Lead business reviews with the account team: value delivered, risks owned, decisions needed, roadmap asks.
BRING THE CUSTOMER VOICE INTO MISTRAL
- Gather and qualify feedback from users, technical teams and sponsors. Distinguish enablement needs from product gaps, deployment constraints and support issues, and route each to the right owner.
- Track important requests and communicate progress and limitations back to the customer, while Product and Engineering retain ownership of product and technical decisions.
BUILD THE COMPANY AS WELL AS THE ACCOUNT
- Create the playbooks, success plans, handover practices and measurement approaches that are missing. Test them with customers, improve them, and make them reusable across accounts.
- Bring structure to ambiguity: identify what needs to happen, make a plan, mobilize the right people and follow through — without waiting for a perfect process or detailed instructions.
- Roughly a fifth of your time is protected, rotating build time for exactly this work; it is part of the job, not extra to it.
WHAT WE'RE LOOKING FOR
- 5+ years of experience in customer-facing roles, such as Customer Success, Delivery/Implementation, or Solutions Consulting, ideally in a technical AI or SaaS environment.
- Experience owning outcomes for enterprise customers of technical products or deployed solutions — adoption and commercial outcomes (retention, renewal, expansion), not relationship management or activity reporting.
- Strong technical fluency in enterprise deployment models. You can identify what a deployment type (on-premises, VPC, serverless) means for available features, telemetry, upgrades and security reviews, and you validate specifics with technical teams instead of assuming parity.
- Ability to engage credibly with architects, engineers, IT and security teams, while translating technical trade-offs into clear business implications for executives and users. You know when to bring in a deeper technical expert.
- Strong ownership and builder energy. You have created structure or improved a process in an ambiguous, fast-moving environment and are motivated to build a company, not wait for clear directions.
- Excellent communication, stakeholder management and execution skills. You align teams without formal authority, surface risks early and drive decisions through to completion.
- Analytical and commercially minded: you can define meaningful success metrics, assess customer health, and are comfortable carrying renewal and NRR accountability.
- Fluent English; professional French strongly preferred (a significant share of our enterprise base is French-speaking).
NICE TO HAVE
- Experience with AI, machine learning, data platforms or complex enterprise software, including production deployments in regulated or security-sensitive environments.
- Experience working alongside deployment, engineering or professional services teams on custom use cases, and the transition from implementation to ongoing operation.
- Experience building adoption, change-management or customer education programs across large organizations.
- Experience at a forward-deployed, solutions-led company.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: London; Paris
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
ABOUT THE ROLE
The next generation of AI companies is being built on APIs. As developers choose the models and infrastructure that will power their applications, Mistral has an opportunity to become the AI lab and provider of choice for those who value performance, openness and control.
We are hiring a Senior Product Marketing Manager to turn developer adoption into sustained commercial growth. You'll define how the market understands Mistral's developer platform and build the go-to-market strategy for model APIs, and create a measurable path from initial experimentation to production usage and larger commercial relationships. Your objective is to grow self-serve revenue and make product adoption a repeatable source of qualified pipeline across Mistral’s API business.
This is a greenfield opportunity to shape a fast-evolving market, influence product strategy and establish a new growth marketing capability. You'll work closely with senior leadership and teams across Product, Engineering, Science, Sales and Marketing to define our positioning, accelerate adoption and create a scalable path from self-serve usage to enterprise revenue.
You won't inherit a playbook. You'll build one.
WHAT YOU'LL DO
DEFINE HOW MISTRAL CAN WIN DEVELOPERS.
- Identify the developer audiences, customer problems, and their workloads where Mistral has the strongest opportunity to differentiate.
- Define positioning and messaging strategy for models, capabilities, and use cases selected as growth priorities.
- Translate our technical strengths such as model performance, transparent pricing, economics, and deployment choice into clear reasons to adopt Mistral.
- Build a deep understanding of developer needs and competitive dynamics, using market research, customer insights and technical trends to sharpen our positioning and influence product priorities.
BUILD THE API GO-TO-MARKET AND GROWTH ENGINE.
- Develop the marketing strategy across the developer journey, from initial discovery and first API call through sustained paid usage..
- Partner with Product, Engineering, Science and Developer Relations to bring technical innovations to market through compelling narratives, campaigns, content and developer-focused programmes.
- Partner with Sales to identify high-potential accounts and create pathways from experimentation to larger production workloads.
Skills We’re Looking For
- An experienced product marketer. You have proven experience in product marketing, growth marketing or developer marketing within B2B technology, developer platforms, APIs or AI, with demonstrable impact on product adoption and commercial outcomes.
- A strategic storyteller. You've taken technical products from ambiguity to market, developing differentiated positioning and go-to-market strategies that help products stand out in competitive markets.
- Fluent in developer audiences. You understand how developers discover, evaluate and adopt technical products, and know how to build trust, reduce friction and drive sustained engagement.
- Technically credible. You can navigate API documentation, work with sample code and engage confidently with engineers and product teams. You understand the fundamentals of model performance, latency, inference costs, throughput and context windows, and can translate technical complexity into customer value.
- Commercially minded and analytical. You connect marketing strategy to business outcomes, understand product-led growth, monetisation, and sales, and you use data to prioritise investments and measure impact.
- A builder and cross-functional leader. You thrive in greenfield environments, influence senior stakeholders, challenge assumptions constructively and bring teams together around clear priorities. You're comfortable creating new capabilities and scaling what works.
- Curious. You bring intellectual rigour, curiosity and conviction to complex problems. You're excited by the potential sovereign AI and the opportunity to give developers and businesses greater choice and control.
NICE TO HAVE
- Experience marketing AI APIs, developer platforms, cloud infrastructure or model-serving products.
- Experience building product-led growth programmes or self-serve-to-enterprise motions.
- A track record of technical thought leadership, developer community engagement or open-source participation.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: London; Paris
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
ABOUT THE ROLE
We’re looking for a Senior Product Marketing Manager, Enterprise Products to shape how we position, launch, and scale our enterprise products like Vibe and Studio.
This is a high-impact role at the intersection of product, technology, and go-to-market strategy. You’ll translate complex product capabilities into clear, differentiated value propositions that resonate with enterprise decision-makers, technical buyers, and practitioners. You’ll define how we take our products to market, build repeatable messaging and enablement frameworks, and equip our commercial teams to articulate why Mistral is the right partner for organisations adopting AI at scale.
Working closely with Product, Engineering, Sales, Solutions, Developer Relations, and Communications, you’ll influence both how our products evolve and how we bring them to market. You’ll help establish the foundations for scaling our enterprise platform business in a rapidly evolving and highly competitive AI landscape.
WHAT YOU WILL DO
PRODUCT POSITIONING AND MESSAGING
- Own positioning and messaging for Mistral’s enterprise products, translating technical capabilities into differentiated value propositions for enterprise customers.
- Develop compelling narratives that connect platform functionality to business outcomes, technical requirements, and customer priorities.
- Tailor messaging to different audiences, from CIOs and technology leaders to developers, AI engineers, and business stakeholders.
- Define our competitive positioning against proprietary AI platforms, hyperscalers, and emerging alternatives, articulating the value of Mistral’s open-weight models, flexibility, and deployment options.
- Build a consistent messaging architecture across products, use cases, customer segments, and go-to-market channels.
GO-TO-MARKET STRATEGY AND PRODUCT LAUNCHES
- Lead go-to-market strategy for new enterprise platform capabilities, from launch planning and audience definition to positioning, activation, and post-launch optimisation.
- Partner with Product and Engineering to understand the roadmap, identify market opportunities, and translate product developments into compelling customer propositions.
- Identify high-value enterprise use cases and customer segments, developing repeatable GTM plays that support adoption and commercial growth.
- Establish clear launch frameworks, working cross-functionally to align Product, Sales, Solutions, Marketing, Communications, and Developer Relations around priorities and execution.
- Measure launch effectiveness and product adoption, using customer feedback and performance data to refine positioning and GTM strategy.
SALES AND FIELD ENABLEMENT
- Equip Sales and Solutions teams with the messaging, assets, and commercial narratives they need to position Mistral’s enterprise platforms effectively.
- Develop scalable enablement materials, including use-case playbooks, competitive battlecards, customer presentations, product demos, and objection-handling guides.
- Translate customer challenges and technical requirements into compelling business cases that support enterprise evaluation and purchasing decisions.
- Partner with field teams to identify recurring customer objections, competitive dynamics, and barriers to adoption, feeding these insights back into product and marketing strategy.
- Build repeatable frameworks that help commercial teams communicate platform value consistently across industries, markets, and buyer personas.
CONTENT AND CUSTOMER STORYTELLING
- Develop a content strategy that brings Mistral’s enterprise platform capabilities to life through product narratives, technical explainers, demonstrations, customer stories, and thought leadership.
- Work with Content, Communications, Developer Relations, and Solutions teams to create credible, technically grounded content that resonates with enterprise buyers and practitioners.
- Turn customer implementations and emerging use cases into compelling stories that demonstrate measurable business value.
- Support integrated campaigns and demand generation initiatives with clear messaging, audience insights, and content tailored to the enterprise buying journey.
- Ensure our content connects technical differentiation to the practical realities of deploying and scaling AI in enterprise environments.
MARKET INTELLIGENCE AND CUSTOMER INSIGHTS
- Develop a strong understanding of enterprise AI adoption, platform buying behaviour, competitive offerings, and emerging customer needs.
- Gather insights from customers, prospects, Sales, Solutions, and partners to identify unmet needs, adoption barriers, and opportunities for differentiation.
- Build a clear view of the competitive landscape, translating market intelligence into actionable recommendations for product positioning, roadmap priorities, and GTM investments.
- Identify emerging enterprise AI use cases and market segments where Mistral can establish a differentiated position.
- Track the impact of positioning and GTM initiatives through relevant measures, including product adoption, pipeline influence, sales enablement effectiveness, and launch performance.
WHAT WE'RE LOOKING FOR
- Deep experience in product marketing, ideally within enterprise software, AI platforms, cloud infrastructure, developer tools, or other technically complex products.
- A proven track record of developing differentiated product positioning and messaging that translates technical capabilities into clear customer and business value.
- Experience leading product launches and building go-to-market strategies for enterprise technology products, from early positioning through adoption and commercial scale.
- Strong understanding of enterprise buying journeys, including technical evaluation, stakeholder alignment, procurement considerations, and the challenges of deploying new technologies at scale.
- Ability to engage credibly with technical audiences while communicating effectively with executive and business stakeholders.
- Experience partnering closely with Product, Engineering, Sales, Solutions, and other cross-functional teams to drive alignment and execution.
- A commercial mindset, with the ability to connect product marketing initiatives to adoption, pipeline development, deal progression, and revenue growth.
- Strong competitive and market intelligence skills, with the ability to turn customer and market insights into actionable GTM strategies.
- Exceptional written and verbal communication skills, with a talent for simplifying complex concepts into clear, compelling narratives.
- A hands-on, proactive approach and the ability to operate independently, navigate ambiguity, and build repeatable processes in a fast-moving environment.
NICE TO HAVE
- Experience marketing AI platforms, model platforms, cloud infrastructure, or enterprise developer tools.
- Familiarity with LLMs, open-weight models, AI deployment architectures, and the practical challenges organisations face when moving AI from experimentation into production.
- Experience marketing products to both technical practitioners and enterprise decision-makers.
- Understanding of enterprise AI requirements, including security, governance, privacy, scalability, and deployment flexibility.
- Experience working in a high-growth technology company where product positioning, GTM strategy, and operating models are still evolving.
WHY JOIN MISTRAL?
At Mistral, you’ll help shape how organisations adopt and scale AI through products that give them greater choice and control over their technology. You’ll work alongside world-class researchers, engineers, product leaders, and commercial teams to bring ambitious ideas to market.
This is an opportunity to have a meaningful impact on our enterprise strategy, build the foundations for repeatable product marketing at scale, and help define how one of Europe’s leading AI companies competes in a global market.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: San Francisco, CA • New York, NY • United States
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
The Strategic Finance team is focused on solving some of Figma’s most pressing business issues. The team is responsible for owning the company’s budget, driving annual and quarterly planning processes, allocating and deploying the company’s resources efficiently, performing financial analyses, and partnering with teams across the company. The role requires someone who is highly analytical and strategic, a great communicator, approaches problems in a structured manner, and is comfortable with ambiguity. You’ll get substantial visibility, focus on the highest-priority business issues, and be plugged into every facet of the business.
This is a full time role that can be held from one of our US hubs (SF/NY) or remotely in the United States.
What you’ll do at Figma:
Lead annual operating plans, long-range planning, Headcount & Expense planning, and quarterly/monthly financial forecasts for consolidated G&A organizations
Serve as the dedicated partner to our G&A leadership, planning and managing our investments in headcount, real estate, IT and benefits to ensure they are aligned with company strategy and durable growth goals
Perform ongoing analysis of business performance vs. plan to highlight trends, identify risks and opportunities, and influence executive decision making
Synthesize and summarize our P&L and cash flow narrative for executive audiences
Stand up public-ready performance management structures across headcount and expense like monthly budget vs. actuals, re-forecasting, and a recruiting commit process
Manage and mentor a high-performing team (2 P4s, 1 P3)—providing strategic direction, career development support, and hands-on collaboration to drive team impact
Get a bird’s eye view of Figma’s entire business, shape investments in our next chapter of growth, and build foundational infrastructure for the next decade of strategic finance at Figma
Bring a builder’s mindset to scaling the Corporate Finance function—identifying tools, metrics, and systems that drive automation and enable better decision-making at scale
We'd love to hear from you if you have:
6+ years of total experience in investment banking, private equity, strategic finance, business operations, or a related analytical field, including 4+ years of strategic finance experience with systems, automation, or corporate finance
2+ years of experience managing and developing ICs, with demonstrated success building and leading high-performing teams
Deep experience in financial planning, modeling, and creating data-driven analysis to partner with executive leadership
Proven ability to distill complex issues into structured frameworks, build processes from scratch, and develop concrete action plans, with a process-oriented, automation-first mindset and initiative to learn and apply new technology and tools
Strong track record of building relationships, communicating with stakeholders across all levels, and delivering compelling presentations/memos to executive audiences
While it’s not required, it’s an added plus if you also have:
Background in a high-growth B2B SaaS environment
Previous experience in corporate finance or a G&A business partnering role
Proficiency with financial planning tools (e.g., Pigment, Anaplan, Hyperion, Adaptive) or HRIS/Procure-to-Pay systems
Ability to independently retrieve and analyze data using SQL
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$235,000
—
$317,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: Prague, Czech Republic; Group career pages; Jobs.cz
Workplace: Hybrid
Rohlik is three stories in one: the leading online grocer in Central Europe with more than €1 billion in revenue, a fast-growing business in Germany, and Veloq, the technology platform that runs our operations and that we now sell to other grocers. Investors will want to know how these fit together, what each is worth and whether management delivers what it says. Your job is to make the answers clear, consistent and backed by numbers, long before any listing.
Rohlik is entering a new stage of its growth, and we are building a dedicated Investor Relations function for the first time. We are looking for a Head of Investor Relations who will build IR from the ground up, prepare Rohlik for the requirements of the public markets and, in the future, run Investor Relations for a listed company.
You will report to the Group CFO. Finance owns the numbers. You will own how those numbers become a credible, consistent story for investors — and challenge that story before anyone outside the company does.
This is a senior, highly visible Individual Contributor role, supported by FP&A, Financial Reporting and the wider Finance organisation.
WHY THIS ROLE IS EXCITING
- Build IR from zero. You will shape the function, processes and investor approach from the beginning.
- Shape the equity story. You will influence the narrative, KPIs and financial story before they become established market expectations.
- Partner directly with the Group CFO on investor communication, strategic messaging and capital-markets topics.
- A rare listing. Few tech-led companies from Central Europe have gone to public markets. You would take one there.
- Build long-term investor relationships across Europe and the US while creating an AI-enabled IR setup from day one.
WHAT YOU WILL OWN AND DELIVER
- Build and continuously sharpen Rohlik’s equity story, connecting the narrative to a clear and consistent set of KPIs
- Own communication with existing shareholders, prospective investors and bondholders
- Build relationships with investors and analysts and become the primary point of contact for performance, modelling and the long-term investment story
- Partner with FP&A and Financial Reporting to ensure one consistent set of numbers across investor, Board and external materials
- Develop the KPI and guidance framework and lead investor education through roadshows, conferences and one-to-one meetings
- Lead the IR workstream for any future IPO, including analyst presentations, prospectus content, roadshow materials and investor Q&A
- Establish the processes required for life as a listed company, including results communication, sell-side coverage, investor calendar and disclosure requirements
- Build an AI-enabled IR infrastructure, including investor CRM, Q&A libraries and automated KPI and reporting packs
WHAT WE ARE LOOKING FOR
- 8+ years of relevant experience across Investor Relations, equity research, Equity Capital Markets or a comparable capital-markets environment
- Ideally, experience taking at least one company through an IPO from the issuer side
- Strong relationships with institutional investors, ideally across Europe and the US
- Deep financial understanding — you can challenge IFRS financial statements, financial models, unit economics and key operating metrics
- Strong understanding of public-company disclosure requirements, including MAR, inside information and quiet periods
- Executive presence and confidence representing the company independently in front of investors and analysts
- Strong judgement, independence and willingness to challenge the narrative when the numbers do not support it
- Hands-on use of AI and modern tools
- Fluent English
- Based in Prague, with regular travel to London, Frankfurt, New York and other financial centres
- Experience from consumer, retail, e-commerce or technology would be particularly relevant.
WHAT’S IN IT FOR YOU
- Fair reward - You’ll get a strong fixed salary — no bonus games, no politics. Great work is rewarded clearly and fairly.
- Good food every day - You’ll enjoy a free lunch every day and fresh fruit & veggies in the office. Because good food fuels great work.
- Life, not just work - You’ll have real flexibility – three days in the office, 2 days Home Office where it suits you. And unlimited paid vacation based on trust.
- Personal growth - You’ll grow as fast as Rohlik does. Every challenge is a chance to learn and make an impact.
- Real impact - What you do here matters. You’ll see your work changing how people eat and live — from day one.
- Recognition among colleagues - Your effort won’t go unnoticed. You can recognise others (and be recognised) through peer credits to use in our internal cafeteria.
- Xtra membership - You’ll get free Xtra membership and 10% cashback on everything you buy on Rohlik.cz http://Rohlik.cz.
- Sport & wellbeing - You’ll stay active with company sports challenges or a subsidised Multisport card.
- A team that sticks together - You’ll work with people who move fast, support each other and celebrate wins together.
- If this sounds like you…You’re someone who takes ownership, acts fast and gets things done. Ready to bake something great with us?
Location: London, United Kingdom
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
About the Team
Come help us build the world's most trusted on-demand logistics engine for delivery! We're building a team of great minds to help us secure and maintain a 24x7, no-downtime, global infrastructure system that powers DoorDash’s multi-sided marketplace of consumers, merchants, and drivers.
About the Role
We're hiring a Senior GRC Engineer to help take DoorDash's compliance program from something people run to something the platform runs on its own. Reporting to the Security Compliance Manager, you'll take primary ownership of how regulatory and framework change gets tracked, interpreted, and turned into real controls - one part of a broader GRC function that spans audit, policy, and risk. Day to day, that means less time updating spreadsheets and more time writing the automation, integrations, and control logic that let audit evidence collect itself. You'll also lead major external audits from start to finish and help shape the policies and control standards the rest of the program is built on.This is a hands-on role for someone who already has deep audit and assurance experience, wants to spend more time building than briefing and can move a program forward, and change how people work, without needing the title to make it happen.
You’re excited about this opportunity because you will…
Build the regulatory and framework change-management process that keeps DoorDash ahead of new obligations, instead of reacting to them.
Move manual, point-in-time compliance work onto Compliance-as-Code foundations: policy-as-code, automated control testing, and continuous evidence collection wired into CI/CD, so audit readiness holds up between audits, not just during them.
Design and run agentic workflows for evidence analysis, control testing, and audit response preparation, with a human in the loop where assurance demands it.
Partner directly with engineering and architecture teams to design controls into new systems at build time and translate that technical work into the narratives auditors actually need.
Partner with the Security Compliance Manager to shape and mature the global compliance program.
Design, implement and validate security controls relevant to DoorDash’s regulatory environment, not just document them.
Support development and refinement of security policies, standards, and guidance.
Mentor other members of the compliance team and help set the technical bar the rest of the function grows into.
Ensure policies are actionable, testable, and aligned to real-world controls.
We’re excited about you because you have…
5+ years of experience in security compliance, GRC or technology risk, with a strong track record in high-growth, technology-driven and regulated environments.
Hands-on experience building large language models and agent workflows with daily use of AI in your own work, grounded judgment on what to delegate to agents versus what needs a human, and the ability to evidence both to an auditor. DoorDash is an AI-forward organization and the ability to optimize efficiency using AI is crucial in this role.
The ideal candidate brings hands-on experience with frameworks such as DORA, the EU AI Act, NIS2 and CRA.
Real, hands-on experience implementing and assessing controls against frameworks like PCI DSS, SOC 2, ISO 27001 - not just reading them.
Demonstrated ability to identify control gaps, assess risk and drive remediation in partnership with cross-functional stakeholders.
Experience developing, implementing and improving security policies, standards, and procedures, ensuring they are operational and effective.
Strong understanding of compliance metrics and reporting, with the ability to track control effectiveness, audit outcomes, and risk exposure.
Ability to influence and drive accountability across technical and non-technical stakeholders.
Excellent verbal and written communication skills, with the ability to translate complex audit and compliance requirements into clear, actionable guidance.
Comfort owning compliance metrics and reporting - you can show, not just assert, that a program is working.
Bachelor’s degree in Information Security, Computer Science, or related field, or equivalent practical experience.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Argentina; Brazil
Workplace: Remote
We're looking for an experienced and strategic Senior Data Analyst to join Uberall's product team. In this role, you’ll be at the heart of product decision-making, working closely with product managers on how we measure each product, whether launches work, and what the data tells us. Your skills in distilling complex data into meaningful narratives will be instrumental in supporting our growth and product innovation.
If you’re passionate about using data to tell compelling stories, enjoy structuring insights that influence product decisions, and thrive in a collaborative environment, this could be the perfect role for you. Join us in creating exceptional experiences for our clients and helping shape the future of our products. Apply today to make a tangible impact with your data expertise!
Your Responsibilities:
- Build and maintain well-documented product data models in dbt, working within the BI team's shared standards and review process.
- Act as the analytics point of contact for the Product data domain, working with domain owners and data partners to keep metric definitions and standards consistent across the company.
- Build and maintain dashboards and reports that give product managers a clear, self-serve view of how their products are performing.
- Define and monitor key product performance metrics with stakeholders, focusing on areas such as acquisition, retention, monetization, and adoption to drive product and business insights.
- Collaborate with product managers, engineers, and cross-functional teams to prioritize features and drive a data-informed product roadmap.
- Create clear, concise stories from data analyses, presenting findings to technical and non-technical audiences to inform product decisions and strategy.
- Conduct in-depth analyses of user behavior, feature usage, and A/B test results to evaluate product changes and measure their impact on user engagement, retention, and revenue.
- Analyze product usage trends to define activation metrics that increase customer lifetime value (LTV), and contribute product usage signals to churn prediction alongside data and Customer Success partners.
- Shape the product analytics roadmap together with product managers, prioritizing the questions that matter most for each product area.
- Mentor and support team members, promoting best practices in data analysis and effective communication across the organization.
- Use AI-powered analytics tools and agentic workflows (LLM assistants, automations, AI product tracking) on top of our shared data platform to scale self-serve insights for product teams.
Your Profile:
- 5+ years of experience in data analysis, ideally with experience in or close collaboration with product teams in a SaaS or technology environment.
- Advanced skills in BI and product analytics tools (e.g. Metabase, Pendo), and comfortable picking the right tool for each question.
- Strong command of SQL, with the ability to create and optimize complex queries on large datasets.
- Solid experience in data modelling (e.g. dimensional modelling, dbt or similar), designing clean, documented and reusable models that act as the single source of truth for product metrics.
- Hands-on experience using AI tools (e.g. coding assistants, LLM-powered analytics) to accelerate query and model development, automate repetitive work and speed up insight generation, while keeping a critical eye on accuracy.
- Proven ability to translate complex data insights into clear, actionable recommendations for cross-functional teams.
- Hands-on experience with adoption analysis, A/B testing frameworks and statistical analysis, with a solid foundation in designing and analyzing experiments.
- Proven experience in establishing and tracking core product metrics and driving insights that influence product development and growth initiatives.
- Exceptional communication and presentation skills, adept at engaging and aligning stakeholders at all levels.
- Highly organized, with strong prioritization skills to manage multiple projects and deadlines.
- Comfortable working both independently and collaboratively in a dynamic, fast-paced environment.
- Fluency in English is required; additional language skills are a plus.
Location: United States of America
What We Do:
Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact.
Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection.
Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other.
Reports to: Director, Organic Social Media Marketing
Location: Remote US
US Compensation Range: $130,000 to $140,000 base, plus bonus and equity
What You'll Do:
Huntress is looking for a Showrunner to own our B2B livestream programming end-to-end — from concept through story development to post-show cutdowns. You'll be the creative force behind our live product and thought-leadership streams, working directly with our Director of Organic Social Media and Content. This is a builder's role: you'll start as the sole owner of the discipline and grow it into a function as the slate expands.
You should think like a TV producer, not a webinar coordinator. We want someone who can shape a narrative arc for a 45-minute product livestream the same way they'd shape one for a talk show — casting the right voices, writing the copy that makes an exec sound human, and making sure the thing doesn't feel like corporate content.
Responsibilities:
Own the full production lifecycle of Huntress's B2B livestreams and related video programming, including concept development, pre-production, scripting, and post-production.
Research the story through background interviews and SME research, then write host scripts, talking points, and voice-over copy that bring the narrative to life.
Cast, direct, and coach internal SMEs, executives, and partner guests so non-professional presenters perform with confidence on camera.
Oversee cutdowns and repurposing of livestream content into shorts and social-first formats.
Build the show calendar, production documents, and runsheets that keep the program predictable and repeatable.
Partner with social, email, and demand generation on stream packaging and promotion, and help build the production function as the slate grows.
Use AI tools to speed up everyday scripting, editing, research, and production workflows while applying sound editorial judgment.
What You Bring to the Team:
Experience as a producer, showrunner, or executive producer in cable news, podcast or YouTube production, corporate livestream or webinar production, or a similar field.
A natural reporter's instinct to conduct the interview, find the real story, and build the narrative rather than take a brief at face value.
The ability to write scripts, host copy, and voice-over, while coaching nervous SMEs and executives to sound like real people on camera.
Comfort being the only production person in the room, paired with a systems mindset that turns one-off execution into a repeatable process.
Fluency with production tools, including Adobe Suite and basic post-production workflows, along with the taste to make B2B livestreams feel like compelling programming.
Experience producing in a B2B marketing or demand generation context, or a track record of building a production function from scratch.
The ability to use AI tools with good judgment to work faster and smarter across scripting, editing, research, and production workflows.
What We Offer:
100% remote work environment - since our founding in 2015
Generous paid time off policy, including vacation, sick time, and paid holidays
12 weeks of paid parental leave
Highly competitive and comprehensive medical, dental, and vision benefits plans
401(k) with a 5% contribution regardless of employee contribution
Life and Disability insurance plans
Stock options for all full-time employees
One-time $500 reimbursement for building/upgrading home office
Annual allowance for education and professional development assistance
$75 USD/month digital reimbursement
Access to the BetterUp platform for coaching, personal, and professional growth
Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are.
We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.
We do discriminate against hackers who try to exploit businesses of all sizes.
Accommodations:
If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to
accommodations@huntresslabs.com
. Please note that non-accommodation requests to this inbox will not receive a response.
Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our
Candidate Privacy Notice
for more details on our practices and your data privacy rights.
#BI-Remote
Location: New York, NY, United States
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
Senior Motion Designer, Performance Marketing
Position Overview:
As a Senior Motion Designer at Fanatics Sportsbook, you will play a pivotal role in conceptualizing and executing high-quality 2D and 3D motion graphics that resonate with our target audiences. This role will primarily work within our performance marketing environment, creating assets built to drive acquisition, engagement, and conversion across paid channels. You will work closely with our creative and marketing teams to develop compelling visual narratives, animations, and effects, including 3D motion design, that elevate our brand and messaging.
Responsibilities:
Collaborate with the creative and performance marketing teams to conceptualize and storyboard motion graphics projects.
Design and animate engaging 2D and 3D visuals for a wide range of digital platforms, including paid social, websites, and advertisements.
Produce high-volume, performance-driven creative, including variations and iterations for testing, and apply learnings from performance data to improve results.
Create visually stunning title sequences, transitions, and other graphical elements for videos and multimedia projects.
Incorporate internal feedback and iterate on designs to ensure they meet project objectives and exceed expectations.
Stay up to date with industry trends and best practices in motion design, 3D, and animation techniques.
Manage multiple projects simultaneously while meeting deadlines and maintaining high-quality standards.
Qualifications:
Bachelor’s degree in Graphic Design, Animation, Motion Graphics, or a related field.
6+ years of proven experience as a Motion Designer or similar role, with a strong portfolio showcasing your creative work.
Demonstrated experience in 3D motion design, with 3D work featured in your portfolio.
Proficiency in industry-standard design and animation software, such as Adobe After Effects, Adobe Premiere Pro, and Adobe Illustrator, plus a 3D tool such as Cinema 4D, Blender, or similar.
Experience creating motion content in a performance marketing or paid media environment is strongly preferred.
Solid understanding of design principles, typography, and color theory.
Excellent communication and collaboration skills, with the ability to effectively present and articulate creative ideas.
Strong attention to detail and a passion for delivering exceptional visual experiences.
Ability to adapt to changing priorities and thrive in a fast-paced, deadline-driven environment.
For information about our benefits, please visit
https://benefitsatfanatics.com/
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$90,000
—
$120,000 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: London
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Job Description
Checkout.com http://Checkout.com is looking for a Senior Manager, Content to lead our Content team, content strategy, and set the editorial direction for everything we publish aligned with our expanding mission, new product segments, and greater global reach.
This is a people management plus hands-on role with real scope. You will own the content roadmap, lead our highest-profile reports and content workstreams, and manage the agencies and budgets that support them. You will also stay close to the craft, personally writing and shaping a wide range of content pieces. You will manage three content specialists, and you will work side by side with senior stakeholders across Marketing and Commercial to make sure our content earns its place in the market.
Why this role exists
Every piece of Checkout.com http://Checkout.com content should do a job and this role exists to make sure it does.
You will make sure our content:
Drives our commercial objectives, working with teams to ensure there is a clear line from every piece to pipeline, revenue and customer growth
Prepares the ground for our new narrative, so that what we say tomorrow feels earned by what we publish today
Is highly impactful, with a clear point of view and a high bar for quality
Moves our customers, speaking to what they care about in language that changes minds and behaviour
Makes us irresistible in the market, so that Checkout.com http://Checkout.com is the brand merchants want to work with
Creates genuine thought leadership that shapes how the industry thinks about payments
How you'll make an impact
Editorial direction and content strategy
Set the editorial direction for Checkout.com http://Checkout.com's content, defining what we stand for, what we say and what good looks like across every format and channel
Translate our evolving narrative and commercial priorities into a clear content strategy, and bring the team and stakeholders along with it
Build and own the content roadmap, making deliberate calls on what to prioritise, what to stop and where to invest
Hold the quality bar for the team's output, making sure every piece is accurate, insight-led and distinctively Checkout.com http://Checkout.com
Develop and deliver content strategy for new audiences and segments, including SMB and consumer
High-profile reports and content Work-Streams
Lead our flagship reports and highest-profile content work-streams from idea and brief through research, writing, launch and distribution
Personally write or shape our most important content, including large reports, thought leadership, executive-facing pieces and event talk tracks
Make sure our biggest content moments are data-led, evidence-backed and built to be picked up by customers, press and analysts
Define the right measures of success for each workstream, including commercial contribution, audience engagement and share of voice, and use results to decide what to scale, change or stop
Events Content
Drive the content for our high-impact owned and industry events, such as Thrive, SXSW London and Money20/20, so that the story on stage, in the room and after the event is consistent and compelling
Partner with the Experiential team from the start of each event, shaping themes, speaker narratives and content that carries through into wider campaigns and commercial follow-up
Stakeholders and roadmap
Work closely with senior stakeholders across Marketing and Commercial, including Product Marketing, Regional Marketing, Brand, Communications and Sales, to map the content roadmap against business priorities
Act as the content expert in planning forums, communicating recommendations clearly, resolving competing priorities and holding the line on quality and focus when demand outstrips capacity
Ground decisions in customer insight, commercial data and stakeholder feedback
Agencies and budget
Manage the content budget and relevant agency partners, including briefing, performance management and quality control
Shape investment cases and recommend where to spend based on expected value and evidence of returns
Drive agencies to clear KPIs tied to our commercial and marketing objectives
Lead and develop the team
Manage and develop the existing Content team through clear goals, regular coaching, honest feedback and meaningful ownership
Manage team workload and priorities, balancing demand across the business so the team can do its best work at a sustainable pace
Balance personal delivery with team execution: step in on the complex work when your expertise is needed, while making sure the team keeps ownership and grows through the work
Build team capability, including the confident and responsible use of AI to raise both quality and pace
What we're looking for
8+ years in content, editorial or communications, with a proven record of content leadership. We care more about the quality of your career progression than the exact number of years
Experience in a large fintech or a scaled tech business. B2B or B2C backgrounds are both welcome. Payments experience is preferred but not required.
Prior experience managing a team
A strong editorial point of view and an excellent writer, with a portfolio that shows you can produce high-impact reports, thought leadership and executive content
Experience leading flagship, data-led reports or similar high-profile content programmes from brief to launch
Strong commercial understanding, with experience managing budgets and agencies, assessing ROI and using data to guide decisions
Confident communication and stakeholder management, including influencing senior leaders and creating clarity when requirements are ambiguous
Strong operational judgement: you manage multiple workstreams, prioritise with conviction, and explain your choices clearly
AI-fluent: you use AI tools as a genuine productivity multiplier, knowing where they add pace and where the human edit matters
Data-aware: you use analytics to understand performance and adjust, not just report numbers upward
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Remote - United States
About You
You’re a jack-of-all-trades with a passion for cool technology and interacting with people and making them happy. You’re a self-starter who’s good at triaging problems and working on the most important one. You’ve worked directly with customers for a long time and are comfortable being the face of the company to them. One of the things that pleases you most in life is customers successfully using your product, being thrilled with its value, and telling you they’re happy they partnered with you. Further, you’re a curious person, and you’d love the opportunity to work with a technology team that includes data scientists, algorithm experts, and front-end engineers to expand your knowledge.
ABOUT US
Constructor is the next-generation platform for search and discovery in ecommerce, built to explicitly optimize for metrics like revenue, conversion rate, and profit. Our search engine is entirely invented in-house utilizing transformers and generative LLMs, and we use its core and personalization capabilities to power everything from search itself to recommendations to shopping agents. Engineering is by far our largest department, and we've built our proprietary engine to be the best on the market, having never lost an A/B test to a competitive technology. We're passionate about maintaining this and work on the bleeding edge of AI to do so.
Out of necessity, our engine is built for extreme scale and powers over 1 billion queries every day across 150 languages and with customers across many countries. It is used by some of the biggest ecommerce companies in the world like Sephora, Under Armour, and Petco.
We're a passionate team who love solving problems and want to make our customers' and coworkers' lives better. We value empathy, openness, curiosity, continuous improvement, and are excited by metrics that matter. We believe that empowering everyone in a company to do what they do best can lead to great things.
Constructor is a U.S. based company that has been in the market since 2019. It was founded by Eli Finkelshteyn and Dan McCormick who still lead the company today.
About the Position
As a Customer Success Manager, you’ll be joining a rapidly growing team that helps our customers increase their revenue by improving the search and product discovery experiences of their websites and mobile apps through integrating with our services.
Your specific responsibilities will include:
- Repaying our customers’ trust through ensuring they get live with our product and are thrilled with the results
- Understand the needs and roles within the enterprise organizations we work with and help to manage prioritizations and misalignments. If two people within a customer ask for different things, your team must understand how to prioritize for the success of the organization without hurting feelings
- Helping craft and dictate both internal and external narratives for what’s needed to make a customer successful
- Effectively asking for and managing engineering time to ensure important work for customers is prioritized and unimportant requests are resolved with minimal to no engineering resources
- Fielding and troubleshooting customer support requests
- Creating and updating customer documentation and training materials as needed
- Always looking for new ways you can make our integration process more robust and make customers feel even more successful
Requirements
- A minimum of three years professional experience dealing directly with customers and large organizations in a role within customer success, technical account management, or solutions consulting
- Excellent communication and interpersonal skills
- Know what an API is and have interacted with them before
- Excellent ability to quickly understand the different roles in an organization, focus on the ones most important to a task, and craft clear narrative to get people behind your ideas
- Ability to convince and motivate those around you to do what you know is right
- Enjoy interacting with customers and solving new problems daily
- Ability and desire to learn quickly, think outside the box, and come up with solutions to problems
How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice https://constructor.com/recruitment-privacy-notice. After that period your data will be deleted or anonymized.
Location: Europe
Our client is a Global iGaming brand and platform, accessible to players worldwide. Combine the energy and speed of a startup with the clarity and structure of a well-established business. Move fast, every process — from product development to decision-making — is designed for maximum efficiency and impact.
Perfect for those who aim to:
Define and execute B2C product strategy, translating customer needs, market opportunities, and business objectives into a clear product vision and actionable roadmap;
Lead end-to-end launches of new products, features, and international market expansions (GEOs), from opportunity discovery and business case through delivery, go-to-market, and post-launch optimisation;
Own and develop the product portfolio, balancing growth, monetisation, customer experience, operational efficiency, and long-term strategic priorities;
Build, manage, and prioritise the product roadmap, making transparent trade-offs across customer impact, revenue potential, technical feasibility, risk, and time to market;
Define success metrics and KPIs; analyse product, funnel, retention, engagement, and business-performance data to identify opportunities and drive data-led decisions;
Partner closely with CRM, BI, Tech, Design, and commercial stakeholders to align priorities, ensure successful delivery, and accelerate sustainable growth;
Communicate strategy, roadmap progress, and business impact to senior leadership, using clear narratives and data-driven recommendations to secure alignment and buy-in.
Experience you’ll need to bring:
Proven experience as a Senior Product Manager within the B2C iGaming industry;
Hands-on experience launching new digital products from discovery and business case through delivery, go-to-market, and post-launch optimisation;
Strong track record of expanding products into new international GEOs and adapting product strategy to local market needs;
Expertise in developing product strategy, owning and evolving a product portfolio, and building and prioritising product roadmaps;
Strong analytical mindset with experience using product, funnel, retention, engagement, and business-performance metrics to make data-driven decisions;
Experience partnering closely with Marketing, CRM, BI, Tech, Design, and commercial stakeholders to deliver successful product outcomes;
English proficiency at Upper-Intermediate (B2) level or higher.
It's a perfect match if you have those personal features:
Strategic and commercially minded, with a strong focus on growth, customer value, and sustainable business impact;
Highly analytical and data-driven, able to turn complex insights into clear product decisions and priorities;
Proactive, ownership-driven, and comfortable operating in a fast-paced, ambiguous environment;
Strong communicator and influencer, able to align senior stakeholders and cross-functional teams around a shared vision;
Customer-centric, with a genuine interest in understanding user needs, behaviours, and pain points;
Collaborative and pragmatic, balancing ambitious goals with realistic execution and clear trade-offs;
Resilient and adaptable, with a growth mindset and willingness to challenge the status quo.
Our clients offer competitive benefits to support your professional and personal growth, including:
Health & Wellness Focus;
Global Medical Coverage;
Growth Opportunities;
Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);
Performance-Driven Rewards;
Dynamic Work Environment.
Apply, and let your growth journey begin.
Location: Singapore
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
The Solutions Consultant Manager is the person who makes our GTM motion real on the ground. As an in-region leader directly managing a team of Solutions Consultants, you'll own your team's full commercial output—new logo, expansion, and renewals—and be accountable for both the results and the quality of execution that produces them.
This isn't a traditional pipeline-management role. The best SC Managers are coaches first: they know what a great first meeting looks like, can watch a live build and tell a rep exactly what to change, and build the operating rhythm and inspection cadence that makes consistent execution possible across the team. If you're a builder who loves developing people as much as winning deals—and you want to lead a regional team in a go-to-market model that's genuinely new—this is the role.
WHAT YOU'LL ACHIEVE
- Own the commercial performance of your team across new logo ARR, expansion ARR, and UBP outcomes—accountable for both the headline numbers and the quality of execution that drives them
- Coach SCs on the GTM builder motion: what great looks like in a first meeting (workflow diagnosis, current → future architecture), a second meeting (live build in Notion + value narrative), and through the full cycle to adoption hand-off
- Contribute to and participate in the regional operating cadence: weekly pipeline reviews, deal support sessions, call reviews against the motion quality rubric, and forecast calls with senior leadership
- Hire, onboard, and certify new SCs to the GTM builder motion—driving readiness from ramp through consistent execution, and managing performance with clarity when expectations aren't met
- Partner with the regional BDR manager on pipeline strategy, outbound targeting, and qualification standards to ensure the team's book of business is healthy and growing
- Partner with Outcomes leadership on adoption hand-offs, at-risk account management, and renewal strategy—owning the overall commercial arc for the region while collaborating on the execution that follows close
- Represent your team or region in leadership forums with clear signal on what's working, what needs investment, and where execution is breaking down
SKILLS YOU'LL NEED TO BRING
- Track record as a quota-carrying B2B seller with direct experience in workflow design, live demos, or technical sales—you can coach the builder motion because you've run it yourself
- Frontline sales management experience: built an operating cadence, ran performance management, and developed talent from onboarding through consistent overperformance
- Strong coaching orientation: you can watch a demo or deal review and identify specifically what to change—not just whether the outcome was good, but why, and what the rep should do differently next time
- Commercial instincts at the team level: able to read pipeline health, identify risk early, and drive urgency across a team without micromanaging individual deals
- You don't need to be an AI expert, but you're curious and willing to adopt AI tools to work smarter and deliver better results.
NICE TO HAVES
- Experience selling or managing in a consumption or usage-based business where adoption signals matter as much as closed ARR
- Track record building high-performing regional teams from an early stage: hiring to profile, structured onboarding, certification, and performance management
- Experience in a shared account ownership model—able to navigate the SC/CSA hand-offs and hold the commercial arc across the full customer lifecycle
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Singapore
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
Notion is reimagining how customers adopt, expand, and realize value from software in an AI-native world. As a first-line leader directly managing a team of Outcomes Architects, you’ll own your team’s execution across workflow adoption, value realization, renewal readiness, expansion qualification, and at-risk account recovery — accountable for both the customer outcomes and the quality of execution that produces them.
This isn’t a traditional Customer Success management role. The best OA Managers are coaches first: they know what great workflow discovery looks like, can review a mutual success plan and identify where value realization is breaking down, can inspect an executive business review and sharpen the value narrative, and can help an OA turn account activity into measurable customer and commercial outcomes.
You’ll run an inspection cadence and cultivate a coaching culture that make consistent execution possible across the team. You’ll partner closely with Solutions Consultant leaders, Sales, Services, Support, Product, and RevOps to ensure customers move from workflow design to adoption, value realization, expansion, and renewal readiness.
If you’re a builder who loves developing people as much as driving customer impact — and you want to lead a team in a post-sales motion that’s being redefined for the AI era — this is the role.
WHAT YOU’LL ACHIEVE
- Own the Net Revenue Growth performance of your team’s book of business, accountable for both headline outcomes and the quality of execution that drives workflow adoption, value realization, renewal readiness, and expansion.
- Coach OAs on the OA builder motion: AI Transformation Plans, build-beside workshops, value reviews, use-case consultations, and renewal processes.
- Build and run the operating cadence for the team: metrics reviews, account support sessions, adoption and renewal-risk reviews, call coaching against the OA quality rubric, and forecast calls with senior leadership.
- Hire, onboard, and certify new OAs to the GTM builder motion, driving readiness from ramp through consistent execution and managing performance with clarity when expectations are not met.
- Partner closely with Solutions Consultant managers and leaders on strategy for expansion and renewal across shared accounts, ensuring clear ownership for flat and at-risk renewals.
- Partner with Services leadership to identify complex implementation needs early, create clear handoffs, and ensure Services delivery accelerates workflow adoption and measurable value.
- Set the standard for product, AI, and workflow fluency across the team so OAs can help customers navigate new ways of working and build durable systems in Notion.
- Represent your team or region in leadership forums with clear signal on what's working, what needs investment, and where execution is breaking down
- Uphold excellence by coaching to the global OA methodology, quality rubric, and activity KPIs.
SKILLS YOU’LL NEED TO BRING
- Frontline management experience leading customer-facing GTM teams in B2B software, ideally across Customer Success, Solutions Consulting, Technical Account Management, Professional Services, Account Management, or post-sales strategy.
- Direct experience coaching teams through customer discovery, workflow design, adoption planning, value realization, renewals, expansion, or technical/workflow implementation.
- Strong coaching orientation: you can review a customer call, account plan, mutual success plan, or executive value narrative and identify specifically what needs to change — not just whether the outcome was good, but why and how to improve it.
- Commercial instincts at the team level: able to read account health, renewal risk, adoption depth, expansion potential, and customer sentiment, then drive urgency without micromanaging every account.
- Deep customer-facing discovery instincts, with the ability to understand business problems, map workflows, and translate goals into practical adoption and implementation plans.
- Experience operating in a shared account ownership model with Sales, Solutions, Services, Support, or Implementation teams.
- Operational rigor: you know how to build inspection cadences, coaching rituals, performance standards, and accountability systems that improve execution across a team.
- Ability to develop talent from onboarding through consistent performance, including hiring to profile, setting clear expectations, coaching skill gaps, and managing performance with clarity.
- Executive communication skills: able to synthesize account patterns, customer risks, team performance, and cross-functional asks into clear signal for leadership.
- Technical fluency and presence as a trusted advisor. You do not need to build every workflow yourself, but you should be able to understand Notion systems, coach workflow design, and help your team troubleshoot adoption blockers.
- You operate with agency, urgency, and customer empathy, bringing structure to ambiguous problems and helping teams move from ideas to working systems.
- You don’t need to be an AI expert, but you’re curious, hands-on, and willing to adopt AI tools to work smarter, coach better, and help customers deliver better outcomes.
NICE TO HAVES
- Experience managing in a consumption, usage-based, or product-led business where adoption signals matter as much as renewal or expansion outcomes.
- Track record building high-performing frontline teams from an early stage: hiring to profile, structured onboarding, certification, coaching, and performance management.
- Experience leading teams through GTM motion changes, coverage-model shifts, or evolving commercial ownership.
- Experience working with flat, at-risk, or complex renewal accounts and helping teams return customers to a clear value path.
- Experience partnering closely with Solutions Consulting, Sales, Services, or Implementation teams in a shared customer lifecycle model.
- Familiarity with AI transformation, workflow automation, agents, or collaboration/work management software.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Kuala Lumpur, Malaysia
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Team
The Financial Crime Quality Assurance (QA) team at OKX is part of the Compliance Assurance function and is responsible for reviewing and rating the quality of AML Transaction Monitoring alert disposition and Financial Crime Investigations performed by the Global Financial Crime Investigations Team. We are a team of risk-focused compliance experts who independently assess investigation quality, promote consistency in decision-making, and ensure compliance with AML/CFT requirements, internal policies, and regulatory expectations. By working closely with Operations, Product, and Compliance teams, we help strengthen financial crime controls and drive continuous improvement across the investigation lifecycle.
About the Opportunity
This is an exciting opportunity to join the Compliance Assurance Function of a regulated crypto business. As a QA Analyst, you will be responsible for conducting quality reviews of financial crime investigations, assessing investigator decision-making, and ensuring compliance with AML/CFT requirements, internal policies, and quality standards. You will work closely with Operations, Team Leads, and Product teams to drive continuous improvement, strengthen investigation quality, and support the effectiveness of the firm's financial crime controls.
What You’ll Be Doing
Quality Reviews
– Conduct daily independent QA reviews of investigator and Sanctions casework, including Transaction Monitoring, Name Screening, EDD, and other AML investigations. Evaluate accuracy, completeness, adherence to AML/CFT policies, regulatory requirements, internal procedures, and the quality of case narratives. Assess whether investigative decisions are well-supported, risk-based, and appropriately documented, including escalation and disposition outcomes. Identify defects, document findings, and provide clear, constructive feedback to investigators and team leads.
Stakeholder Collaboration
– Partner closely with the Financial Crimes Operations team, Team Leads, Product teams, and other stakeholders to communicate QA findings, discuss quality trends, resolve process gaps, and ensure consistent interpretation of policies and quality standards. Build strong relationships across AML and other cross-functional teams to support a holistic approach to compliance and risk management.
Quality Calibration & Internal QA Meetings
– Participate in and facilitate regular QA calibration sessions to review complex or borderline cases, discuss grey areas, align on scoring methodology, and ensure consistency in quality evaluations across the QA team. Share key findings, emerging typologies, regulatory expectations, and best practices to improve review quality and reduce subjectivity.
Performance Monitoring & Reporting
– Monitor investigator quality performance, analyze QA findings and recurring error trends, and prepare regular quality reports and dashboards. Identify systemic issues, emerging risks, root causes, and opportunities to strengthen controls and support management decision-making.
Coaching & Quality Improvement
– Provide timely and actionable feedback to investigators and team leads to improve investigation quality, strengthen analytical skills, and enhance case documentation. Act as a Subject Matter Expert (SME) for AML investigations by providing guidance on complex or high-risk cases, typologies, and regulatory expectations. Support remediation activities by validating corrective actions and tracking quality improvements over time.
Policy & Process Compliance
– Ensure all reviews are conducted in accordance with internal AML/CFT policies, regulatory requirements, quality frameworks, and standard operating procedures. Escalate potential compliance risks, control weaknesses, or systemic issues identified during QA reviews.
Continuous Improvement & QA Framework
– Support continuous improvement by recommending enhancements to investigation procedures, QA methodologies, workflows, scorecards, sampling frameworks, training materials, and quality controls. Contribute to AI-enabled quality tools such as QA Copilot and participate in UAT, process validation, and implementation of new quality initiatives.
AML
Projects & Program Enhancements
– Participate in AML-related projects, initiatives, and program enhancements as required. Provide QA expertise and support cross-functional initiatives aimed at strengthening AML controls, processes, and overall program effectiveness.
Ad Hoc Responsibilities
– Perform additional assignments and special projects as delegated by the supervisor, including process improvement initiatives, training support, root cause analysis, documentation updates, and cross-functional projects to strengthen the overall quality program.
What We Look For In You
Bachelor's degree in law, finance, business administration or a related field; a relevant compliance certification (e.g. ICA, CAMS) is an advantage
5-7 years of experience in a compliance, legal or regulatory role within financial services, fintech is required
Prior experience in the cryptocurrency or digital asset industry is highly preferred, including familiarity with blockchain analytics tools (e.g. Chainalysis, Elliptic, TRM Labs) and crypto-specific financial crime typologies
Strong understanding of AML/CFT regulations, financial crime investigations, transaction monitoring, and QA methodologies, with the ability to evaluate investigation quality, assess decision-making, and ensure compliance with regulatory requirements, internal policies, and quality standards
Strong analytical ability, with the capacity to assess regulatory obligations, identify gaps and produce well-reasoned written analysis
High attention to detail and the ability to maintain accurate records and produce consistent, high-quality documentation
Fluent in English with clear written and verbal communication skills, including the ability to convey compliance requirements to non-specialist colleagues
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Amsterdam; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
Amsterdam; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
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ГибридseniorLondon; Paris; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
ГибридseniorLondon; Paris; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
San Francisco, CA • New York, NY • United States
ГибридheadPrague, Czech Republic; Group career pages; Jobs.cz
seniorLondon, United Kingdom; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief