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Location: Valencia Workplace: OnSite ROLE HIGHLIGHTS: - Senior Software Engineer (Tasking and Planning) - Location: Valencia - Department: Ground Segment - Reports to: Senior Staff Software Engineer - Employment type: Permanent - Workplace model: Hybrid - Employment is subject to applicable security screening (incl. SUPO, where required) WHY THIS ROLE MATTERS: There are very few positions where you write software that directs a satellite to collect intelligence from space. Where the physics is real, the users are in the room, and the platform is early enough that you shape what it becomes. We are building capability that contributes to the defence of Europe. The standards are high, the problems are hard, and the impact is tangible. If you want to bring great technical skill to a mission that matters, we would like to hear from you. WHO WE ARE ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth. ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system. ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future. Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific. WHAT YOU WILL BUILD: - Domain Services. Backend services handling task management and sensor planning. Event-driven workers that perform opportunity calculation and synchronise state asynchronously via NATS JetStream. PostgreSQL for persistence. Responsiveness and resilience at the service of the mission. - Customer-facing APIs. Stable, performant interfaces that can evolve but must not break users in doing so. The observability stack and troubleshooting capabilities needed to support our customers in production. - Geospatial Databases. Performant indexes able to resolve geospatial queries against large datasets and ingest new data often. - Tasking and Planning Engines. Orbit propagation, pass prediction, acquisition geometry, sensor configuration parameters, and coverage footprint computation. Applied science mathematics turned into operational capability via Software. - Whatever the future brings. Cross-sensor coordination, satellite autonomy, new collection strategies, and capabilities that will emerge from continuous learning and close collaboration with customers WHAT WE’RE LOOKING FOR Must haves: - Strong software engineering fundamentals. You design evolvable, resilient, performant systems. You can reason about concurrency and how transactions work. You can make calculated trade-offs between Performance, Consistency and Availability. You are able to choose technologies and design data models that optimise for their data ingestion and access patterns. You understand the difference between “At most once”, “At least once” and how to design systems around those guarantees. - Production experience. You have designed, built, and operated services in production that served real customers and had real economic consequences attached to their availability. You know how to make your systems resilient and observable. - API design experience. You know how to design APIs that enable users, encapsulate unnecessary complexity, and expose opportunity. APIs that remain evolvable but don’t break users who don’t want to adopt the new features. - AI-leaning attitude and experience. You understand that AI is restructuring how knowledge work is done and are open to continuously learning about it. You know how to leverage agentic workflows in multiple stages of your engineering process. Not tentatively, but as a primary tool. You understand their strengths and limitations, and you use them to move faster without sacrificing quality. - Fast learner in technical domains. This role involves orbital mechanics, RF physics, and geospatial data. You don’t need to come in knowing these, but you do need to be the kind of engineer who can pick up a new domain quickly, ask sharp questions, and start contributing before you’ve mastered every detail. - Ability to work from ambiguity. You can take a loosely defined operational need (e.g. “we need users to de-conflict between competing collection plans”) and turn it into concrete engineering work. You ask the right questions, make well-reasoned decisions, and adjust when new information arrives. - Effective communication across domains. You will work alongside people who think in many different ways and work in different contexts. You can listen carefully, ask precise questions, and articulate technical trade-offs in terms that everybody can understand, and adjust to your audience accordingly. Nice to haves: - Orbital mechanics. Experience with TLEs, SGP4 propagation, pass prediction, and acquisition geometry. Familiarity with tools like Skyfield, GMAT, or STK. This is valuable but learnable on the job. - Geospatial engineering. GeoJSON, CZML, WGS84, map projections, coverage polygons, and ground footprints. Experience building systems that process and render geospatial data. - Space, defence, or intelligence sector experience. You have worked in an environment where users depend on the software you build, where the physics constrains what is possible, and where the quality of your work has direct operational consequences. You understand what a tasking workflow looks like from a user perspective. - Frontend engineering. Experience with Next.js, React, and TypeScript, particularly for data-intensive or real-time visualisation applications. Experience with CesiumJS or deck.gl http://deck.gl is a plus. HOW WE WORK: - AI-enhanced engineering. We lean into AI in all stages of our engineering process. We use it to learn new domains, analyse a problem space, design solutions, implement code, troubleshoot issues, and communicate better. We expect engineers to lean into these tools as a core part of how they work, not as an occasional shortcut. The goal is not to replace thinking and ownership but to make us more efficient and compress the time needed between idea and working software. - Rapid iteration with discipline. We prototype quickly, validate ideas, discard what does not work, and invest in what does. We aim for both Speed and Rigor. - Engineers and product, side by side. We don’t work from requirements handed over a wall. Engineers sit with Product Managers and operational stakeholders, understand the mission context first-hand, and collaborate on what to build next. The best ideas come from people who understand both the problem and the technology deeply enough to see possibilities that neither side would find alone. - Deliberate about where we invest. Not every wall needs to be indestructible. Domain boundaries, data models, and event contracts are built carefully because they are expensive to change later. Prototypes, UI experiments, and exploratory features are built to learn, not to last. We take on technical debt intentionally and with eyes open, knowing exactly which shortcuts we are taking, why, and when we will revisit them. APPLICATION PROCESS - TA screening - HM Interview - Use Case/Technical Interview - Cultura + Values Interview WORKING AT ICEYE At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win. HOW WE WORK (OUR VALUES) Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions. - See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. BENEFITS Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process. OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table. We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help. Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.

Location: India; Singapore Workplace: Remote ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. ABOUT THE ROLE As the APAC Corporate Lead, you will be the strategic force behind scaling and optimizing our Corporate AE organization across APAC. You’ll own revenue outcomes and team performance across our Corporate segment, with a strong focus on building repeatable, high-velocity sales motions. This role blends hands-on leadership with strategic execution in a fast-growing environment. 1. Lead, coach, and scale a team of Corporate AEs, owning recruiting, onboarding, enablement, and performance management. 2. Own pipeline health and forecasting, driving consistency and improving conversion rates across each stage of the funnel. 3. Develop and refine sales playbooks, motions, objection frameworks, and deal models tailored to Corporate segment buyers and voice AI / conversational use cases. 4. Partner cross-functionally with Marketing, Product, Growth, and Customer Success to align positioning, messaging, and expansion opportunities. 5. Establish feedback loops by synthesizing insights from prospects and customers to help inform GTM strategy and product roadmap decisions. 6. Help drive automation in the Corporate segment by turning repeatable sales workflows into AI-powered tooling that improves rep efficiency and consistency. Requirements - 5+ years of SaaS / technology sales experience as a top performer; prior sales leadership experience (2+ years) preferred. - Demonstrated success surpassing revenue targets in a Corporate or velocity-oriented sales environment. - Strong command of sales metrics, funnel optimization, forecasting, and process rigor. - Experience selling technical, AI, or API-driven solutions to Director- and VP-level stakeholders. - Excellent communication skills and ability to influence across teams and seniority levels. - Comfortable operating in fast-paced, ambiguous, high-growth environments with high ownership. - Fluent using AI tools in daily work; experience building or rolling out AI-driven sales workflows or tooling is a strong plus. Location This role is remote-first, however there is a preference for candidates to be based in Singapore or India with the option to work out of one of our offices. #LI-remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.

Location: Kuala Lumpur, Malaysia Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Team The Financial Crime Quality Assurance (QA) team at OKX is part of the Compliance Assurance function and is responsible for reviewing and rating the quality of AML Transaction Monitoring alert disposition and Financial Crime Investigations performed by the Global Financial Crime Investigations Team. We are a team of risk-focused compliance experts who independently assess investigation quality, promote consistency in decision-making, and ensure compliance with AML/CFT requirements, internal policies, and regulatory expectations. By working closely with Operations, Product, and Compliance teams, we help strengthen financial crime controls and drive continuous improvement across the investigation lifecycle. About the Opportunity This is an exciting opportunity to lead the Financial Crime QA team within the Compliance Assurance function of a regulated crypto business. As QA Team Lead, you will manage a team of QA Analysts who review AML Transaction Monitoring alerts, Name Screening, EDD and other financial crime investigations. You will own the day-to-day delivery and quality of the QA program, set and uphold review standards, and develop your team's expertise. Working closely with Financial Crime Operations, Compliance leadership and Product teams, you will turn QA insights into lasting improvements in investigation quality and the effectiveness of the firm's financial crime controls. What You’ll Be Doing Team Leadership & People Management – Lead, mentor and develop a team of QA Analysts. Set clear objectives, allocate daily workload, manage capacity and productivity, and conduct regular one-to-ones and performance reviews. Support hiring, onboarding and training of new team members, and foster a culture of accountability, integrity and continuous learning. QA Program Ownership – Own the end-to-end delivery of QA reviews across Transaction Monitoring, Name Screening, Sanctions, EDD and other AML investigations. Ensure reviews are completed on time, to a consistent standard, and in line with agreed sampling plans and service levels. Quality Oversight & Second-Level Review – Perform second-level reviews of QA Analyst findings, validate defect ratings and resolve disputes or challenges from Operations. Personally review complex, high-risk or escalated cases, and act as the final QA decision-maker on borderline outcomes. QA Framework & Methodology – Design, maintain and enhance the QA framework, including scorecards, error taxonomies, risk-based sampling methodologies, procedures and quality standards. Ensure the framework reflects AML/CFT regulatory requirements, internal policies, and emerging crypto-specific typologies. Calibration & Consistency – Lead regular calibration sessions within the QA team and with Financial Crime Operations to align on policy interpretation, grey areas and scoring methodology, and reduce subjectivity in quality evaluations. Management Information & Reporting – Produce and present QA MI, dashboards and trend analysis to Financial Crime and Compliance leadership. Identify systemic issues, root causes and emerging risks, and translate findings into clear, actionable recommendations for management and governance forums. Stakeholder Management – Act as the primary QA point of contact for Financial Crime Operations leadership, Team Leads, Product, Policy and other Compliance teams. Drive agreement on corrective actions, escalate material control weaknesses, and support internal and external audits and regulatory examinations as required. Coaching & Quality Improvement – Partner with Operations and Training teams to turn QA findings into targeted coaching, training content and procedural updates. Act as a Subject Matter Expert on AML investigations, crypto typologies and regulatory expectations. Innovation & AI-Enabled Quality – Drive the adoption and continuous improvement of AI-enabled quality tools such as QA Copilot. Define requirements, lead UAT and process validation, and identify opportunities to increase QA coverage and efficiency through automation. AML Projects & Program Enhancements – Represent QA in AML projects, process changes and program enhancement initiatives, providing input on control design, quality standards and implementation readiness. Ad Hoc Responsibilities – Undertake additional projects and assignments as delegated by the Head of Compliance Assurance or their delegate. What We Look For In You Bachelor's degree in law, finance, business administration or a related field; a relevant compliance certification (e.g. CAMS, ICA) is strongly preferred 10+ years of experience in the financial services industry, with a significant focus on AML/CFT and financial crime compliance Experience in the cryptocurrency or digital asset industry is highly preferred, including familiarity with blockchain analytics tools (e.g. Chainalysis, Elliptic, TRM Labs) and crypto-specific financial crime typologies Proven hands-on experience in AML Transaction Monitoring and Financial Crime Investigations, including alert disposition, case investigation, and SAR/STR decisioning Demonstrated people leadership experience, including managing, coaching and developing teams of analysts or investigators Experience in Quality Assurance and/or Monitoring & Testing of AML controls is highly desirable, including designing scorecards, sampling methodologies and QA frameworks Strong understanding of global AML/CFT regulatory expectations and sanctions requirements Excellent analytical and judgment skills, with the ability to identify root causes and systemic issues and translate them into practical recommendations Strong stakeholder management skills and the confidence to challenge, influence and drive agreement with senior stakeholders Experience producing management information and presenting findings to leadership or governance forums High attention to detail and a commitment to accurate, consistent, high-quality documentation Fluent in English with excellent written and verbal communication skills Perks & Benefits Competitive total compensation package Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: AU: Melbourne: (260 Burwood Rd) Workplace: Hybrid Are you a CPA or experienced accounting professional looking to leverage your expertise in a dynamic new way?   At Xero, we believe your deep understanding of accounting practices isn't just valuable – it's the key to our success in helping businesses thrive. We're seeking talented individuals with backgrounds in accounting, who understand the workings of accounting practices who are ready to transition their careers from traditional roles to become strategic advisors and relationship builders in the exciting world of cloud accounting technology.   This isn't a typical "sales" role in the traditional sense. Instead, it's about empowering accounting firms, guiding them through digital transformation, and collaborating to shape the future of their practices. If you're driven by impact, eager to share your knowledge, and looking for a career where your accounting acumen opens doors to new opportunities, we want to hear from you.   Why Xero? Why now?   The accounting landscape is rapidly evolving, and Xero is at the forefront of this digital revolution. We're passionate about making business life better for small businesses and their advisors as well as rewarding you in the process. We understand that your journey as an accountant has equipped you with unique insights into:   - The daily operations and challenges of accounting practices. - The importance of accurate data and efficient processes. - The trusted relationships built with clients. - The potential for technology to transform workflows and client services. - We see these skills as foundational for a highly successful career with us. We're not looking for traditional sales experience; we're looking for your accounting expertise and your desire to make a difference.   What this unique career path offers you:   - Impactful Advisory: You'll be a true partner, consulting with accounting firms to help them embrace cutting-edge digital strategies with the Xero platform. - Leverage Your Expertise: Apply your accounting knowledge and industry experience to solve real-world problems for accounting practices, guiding them towards greater efficiency and growth. - Relationship-Driven Role: Build deep, lasting relationships with key decision-makers in accounting firms, becoming their trusted advisor on digital strategy. - Autonomy & Growth: Work autonomously within your allocated territory, with significant scope for professional development and career progression within a rapidly growing global tech company. - Meaningful Contribution: Be at the forefront of a movement that is modernising the accounting industry and truly making a difference for millions of businesses. - Strong Earning Potential: We offer a highly competitive remuneration package, designed to reward your expertise, the value you bring, and your success in driving partner outcomes.   Who we're looking for:   - You're an Accounting Professional: Ideally CPA-qualified, or with significant experience in an accounting practice, and a strong understanding of its operations. - You're a Natural Relationship Builder: You enjoy connecting with people and are skilled at building rapport and trust. - You're Solutions-Oriented: You're a problem-solver who can identify needs and offer practical solutions. - You're Curious about Tech: You have an interest in the emerging online accounting market and the potential of Fintech. - You're Ready for a New Challenge: You're looking for a change that leverages your existing skills in a new, exciting environment.   Is this the career change you've been looking for? If you're an accountant ready to translate your financial acumen into a dynamic advisory role at the intersection of accounting and technology, we encourage you to apply.

Location: NZ: Wellington: Xero One (19-23 Taranaki St) Workplace: Hybrid The role and its impact Every Xero relies on the systems behind their working life, from their first day to their last. As PX Systems Manager, you will own the roadmap for around 38 People and Payroll systems, with Workday at the core, and shape how they grow so they are simple to use, well governed and ready for what comes next. You will choose what gets built, improved or retired, and make the trade-offs clear along the way. This is a chance to move beyond a single platform and shape a broad portfolio. You will guide a specialist team, work closely with PX, Payroll, PXIS and Enterprise Technology, and protect payroll accuracy, data quality and compliance, while making everyday work easier for employees, people leaders and PX teams through self-service, automation and AI. The team and how they connect You will join the PX Systems team within Employee Lifecycle and Experience, a newly formed group reporting to the GM Employee Experience. The team brings together a Workday functional expert, PX and Payroll systems specialists and associate analysts who look after day-to-day systems and improvements. They work in step with Payroll, PXIS and Enterprise Technology, who own the technical platform, and they value curiosity, clear ownership and respectful debate. Initially, you will focus on - Getting to know the portfolio, with Workday at its core alongside payroll platforms and tools for hiring, onboarding, learning, engagement and wellbeing. - Agreeing a prioritised PX and Payroll roadmap with partners across PX, Payroll, PXIS and Enterprise Technology. - Making the split of responsibilities between PX, PXIS and Enterprise Technology clear and workable day to day. - Starting an improvement shaped by user feedback, using self-service, automation or AI to reduce manual effort. Where and how you can work This role can be based in Melbourne, Sydney or Wellington. Xero works in a hybrid way with no company-wide mandated office days, so the team will agree a purposeful in-person rhythm that suits the work, and you will be able to contribute fully when working remotely. We value contribution and impact, not office visibility, and we welcome conversations about the flexibility or adjustments you need. Here are some of the things we are looking for - You will Go Bold by turning strategy into a clear roadmap and being open about what will and will not be prioritised. - Your knowledge of HRIS platforms, payroll systems and the wider HR technology landscape gives you a strong base to build on. - Experience working alongside technical or IT teams in a business owner or product owner role means you can translate needs clearly for technical and non-technical audiences. - You have rolled out systems and processes to varied user groups, with a focus on adoption and a great user experience. - You will Go Further by managing vendors, building business cases for technology investment and keeping People data private, secure and compliant. - A Go Together approach comes naturally to you, whether you are coaching a team, staying close to the detail or exploring how AI and automation can improve the way we work. Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team. Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A real human recruiter reviews all candidates before any hiring action is taken.

Location: AU: Sydney (45 Clarence St) Workplace: Hybrid The role and its impact Every Xero relies on the systems behind their working life, from their first day to their last. As PX Systems Manager, you will own the roadmap for around 38 People and Payroll systems, with Workday at the core, and shape how they grow so they are simple to use, well governed and ready for what comes next. You will choose what gets built, improved or retired, and make the trade-offs clear along the way. This is a chance to move beyond a single platform and shape a broad portfolio. You will guide a specialist team, work closely with PX, Payroll, PXIS and Enterprise Technology, and protect payroll accuracy, data quality and compliance, while making everyday work easier for employees, people leaders and PX teams through self-service, automation and AI. The team and how they connect You will join the PX Systems team within Employee Lifecycle and Experience, a newly formed group reporting to the GM Employee Experience. The team brings together a Workday functional expert, PX and Payroll systems specialists and associate analysts who look after day-to-day systems and improvements. They work in step with Payroll, PXIS and Enterprise Technology, who own the technical platform, and they value curiosity, clear ownership and respectful debate. Initially, you will focus on - Getting to know the portfolio, with Workday at its core alongside payroll platforms and tools for hiring, onboarding, learning, engagement and wellbeing. - Agreeing a prioritised PX and Payroll roadmap with partners across PX, Payroll, PXIS and Enterprise Technology. - Making the split of responsibilities between PX, PXIS and Enterprise Technology clear and workable day to day. - Starting an improvement shaped by user feedback, using self-service, automation or AI to reduce manual effort. Where and how you can work This role can be based in Melbourne, Sydney or Wellington. Xero works in a hybrid way with no company-wide mandated office days, so the team will agree a purposeful in-person rhythm that suits the work, and you will be able to contribute fully when working remotely. We value contribution and impact, not office visibility, and we welcome conversations about the flexibility or adjustments you need. Here are some of the things we are looking for - You will Go Bold by turning strategy into a clear roadmap and being open about what will and will not be prioritised. - Your knowledge of HRIS platforms, payroll systems and the wider HR technology landscape gives you a strong base to build on. - Experience working alongside technical or IT teams in a business owner or product owner role means you can translate needs clearly for technical and non-technical audiences. - You have rolled out systems and processes to varied user groups, with a focus on adoption and a great user experience. - You will Go Further by managing vendors, building business cases for technology investment and keeping People data private, secure and compliant. - A Go Together approach comes naturally to you, whether you are coaching a team, staying close to the detail or exploring how AI and automation can improve the way we work. Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team. Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A real human recruiter reviews all candidates before any hiring action is taken.

Location: AU: Melbourne: (260 Burwood Rd) Workplace: Hybrid The role and its impact Every Xero relies on the systems behind their working life, from their first day to their last. As PX Systems Manager, you will own the roadmap for around 38 People and Payroll systems, with Workday at the core, and shape how they grow so they are simple to use, well governed and ready for what comes next. You will choose what gets built, improved or retired, and make the trade-offs clear along the way. This is a chance to move beyond a single platform and shape a broad portfolio. You will guide a specialist team, work closely with PX, Payroll, PXIS and Enterprise Technology, and protect payroll accuracy, data quality and compliance, while making everyday work easier for employees, people leaders and PX teams through self-service, automation and AI. The team and how they connect You will join the PX Systems team within Employee Lifecycle and Experience, a newly formed group reporting to the GM Employee Experience. The team brings together a Workday functional expert, PX and Payroll systems specialists and associate analysts who look after day-to-day systems and improvements. They work in step with Payroll, PXIS and Enterprise Technology, who own the technical platform, and they value curiosity, clear ownership and respectful debate. Initially, you will focus on - Getting to know the portfolio, with Workday at its core alongside payroll platforms and tools for hiring, onboarding, learning, engagement and wellbeing. - Agreeing a prioritised PX and Payroll roadmap with partners across PX, Payroll, PXIS and Enterprise Technology. - Making the split of responsibilities between PX, PXIS and Enterprise Technology clear and workable day to day. - Starting an improvement shaped by user feedback, using self-service, automation or AI to reduce manual effort. Where and how you can work This role can be based in Melbourne, Sydney or Wellington. Xero works in a hybrid way with no company-wide mandated office days, so the team will agree a purposeful in-person rhythm that suits the work, and you will be able to contribute fully when working remotely. We value contribution and impact, not office visibility, and we welcome conversations about the flexibility or adjustments you need. Here are some of the things we are looking for - You will Go Bold by turning strategy into a clear roadmap and being open about what will and will not be prioritised. - Your knowledge of HRIS platforms, payroll systems and the wider HR technology landscape gives you a strong base to build on. - Experience working alongside technical or IT teams in a business owner or product owner role means you can translate needs clearly for technical and non-technical audiences. - You have rolled out systems and processes to varied user groups, with a focus on adoption and a great user experience. - You will Go Further by managing vendors, building business cases for technology investment and keeping People data private, secure and compliant. - A Go Together approach comes naturally to you, whether you are coaching a team, staying close to the detail or exploring how AI and automation can improve the way we work. Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team. Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A real human recruiter reviews all candidates before any hiring action is taken.

Location: Remote - United States Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . This role is fully remote. Reddit has a flexible first workforce. The Site Experience SRE team sits at the intersection of infrastructure, product engineering, and user experience - ensuring that every interaction across web, mobile, APIs, feeds, media delivery, and real time systems is fast, reliable, and resilient. We are looking for a Senior Staff Site Reliability Engineer to lead reliability engineering initiatives for critical user facing systems at internet scale. In this role, you will partner with engineering leadership to identify foundational operational challenges, define comprehensive long-term strategies to address them, and lead complex engineering programs that turn those strategies into durable improvements across Reddit. This is a deeply technical leadership role for someone who can anticipate systemic reliability challenges, shape long-term engineering strategy, and mobilize teams across the organization to deliver lasting change at internet scale. What you’ll do: Advance Reddit’s Reliability Strategy Build an understanding of reliability across Reddit’s systems, teams, and practices. Partner with engineering leadership to evolve our long-term strategy and drive the next stage of how Reddit builds and operates reliable services. Apply Deep Expertise at Global Scale Bring firsthand insight in operating the world’s largest platforms, and adapt and extend them to solve Reddit’s unique technical and business challenges. Lead Reliability Engineering for User Experience Lead complex, cross-organizational programs advancing reliability, scale, and performance for critical user-facing systems across APIs, content delivery, feeds, search, messaging, and real-time experiences. Shape the Future of Reliability Guide the team’s long-term roadmap, setting direction and aligning investments across domains to build resilience, unlock scale, and enable innovation. Build Strategic Partnerships Own and grow cross-functional partnerships across product and infrastructure engineering, aligning teams on shared reliability priorities and shaping the investments that keep Reddit resilient as it scales. Influence Engineering Standards Define and champion best practices around reliability engineering, SLIs/SLOs, capacity management, release engineering, and operational maturity across the company. Elevate the Team Develop engineers at every level through technical leadership, mentorship, and shared learning. Strengthen the team’s engineering judgment, reliability expertise, and ability to deliver with confidence. What We’re Looking For 10+ years of experience in Site Reliability Engineering, Infrastructure Engineering, or related roles operating best-in-class large-scale distributed systems. Expertise leading complex, cross-organizational engineering programs from design through launch. Experience evolving company-wide reliability strategy and guiding long-term roadmaps and investments across technical domains. Proven ability to build sustained partnerships with engineering leadership, product, and infrastructure teams to align technical and business priorities. Deep knowledge of reliable and resilient systems designs, with experience adapting them to organizational needs and driving adoption. Expertise diagnosing complex failures across applications, infrastructure, and networking, and improving observability to expose systemic risks. Strong software engineering fundamentals and operational judgment, with a record of developing engineers at every level and raising engineering standards across teams. Nice to Have Experience with Kubernetes, containers, cloud infrastructure, and modern deployment platforms. Familiarity with technologies such as Prometheus, Grafana, OpenTelemetry, Envoy, Kafka, ClickHouse, Cassandra, Redis, or similar distributed infrastructure technologies. Experience with CDN optimization, edge reliability, traffic engineering, or global infrastructure. Contributions to open source software or participation in technical communities. Experience leading large scale incident response and operational transformation initiatives. Benefits: Comprehensive Healthcare Benefits and Income Replacement Programs 401k with Employer Match Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support Family Planning Support Gender-Affirming Care Mental Health & Coaching Benefits Flexible Vacation & Paid Volunteer Time Off Generous Paid Parental Leave Pay Transparency: This job posting may span more than one career level. In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/ . To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below. The base salary range for this position is: $232,500 — $325,500 USD In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable.  We will not sell your personal information or disclose it to any third party for their marketing purposes.  We will delete any recording of your interview promptly after making a hiring decision.  For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors . Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.  Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.

Location: Spain Paired is a global recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located. About Our Clients Our client is the founder of a Dubai-based agency operating in a fast-paced international environment. The founder moves fast, communicates directly, and has very high standards. The right person for this role genuinely enjoys operating in high-responsibility environments and takes pride in making chaos look effortless. This role is for someone who is naturally proactive, highly organized under pressure, emotionally steady, and extremely responsive. You will be managing personal logistics, travel, scheduling, household coordination, and lifestyle operations with minimal oversight. If you need step-by-step instructions, frequent check-ins, or structured corporate environments, this role will not be a fit. Responsibilities Coordinate personal travel arrangements including flights, accommodations, transportation, restaurant reservations, and itineraries Manage personal scheduling including medical appointments, fitness sessions, grooming, and other lifestyle commitments Handle visa renewals, residency documentation, licenses, and other personal administrative requirements proactively Coordinate household-related operations including vendors, maintenance, deliveries, installations, repairs, and property-related communication Manage personal errands, sourcing requests, returns, exchanges, and gift procurement Communicate with external stakeholders including accountants, lawyers, building management, concierge services, and vendors Handle time-sensitive and last-minute logistical requests efficiently Maintain accurate calendar management across different time zones Anticipate problems before they arise and execute solutions independently Ensure a high level of confidentiality, professionalism, and discretion at all times High-Level Execution Proactively identify and resolve challenges before they arise Work autonomously and make confident, well-informed decisions swiftly Communicate with clarity, precision, and professionalism Uphold the highest standards of discretion and confidentiality consistently Remain composed and effective in high-pressure situations Exude natural assertiveness with a calm and measured approach Bring extensive experience working remotely over multiple years Possess in-depth knowledge of the hospitality, luxury, and travel industries Efficiently coordinate and manage international vendors independently Requirements At least 2 years of experience supporting a founder, executive, entrepreneur, or C-level professional Availability across Dubai and European time zones required Strong experience working remotely across multiple time zones Polished, presentable and professional appearance Socially sophisticated, boasting high emotional intelligence Proven track record in affluent and high-achieving settings Must be highly responsive, detail-oriented, and reliable Excellent spoken and written English with strong communication skills Strong organizational skills with the ability to manage multiple priorities simultaneously Highly proactive, resourceful, and capable of operating independently without constant supervision Comfortable working in a high-responsibility environment with changing schedules and urgent requests Strong internet research and problem-solving skills Able to maintain professionalism and composure under pressure Experience coordinating international travel and lifestyle logistics is highly preferred Candidates with only junior VA or entry-level administrative experience may not be considered This Role Is NOT a Fit For: Junior VAs looking for training Candidates who require constant direction People who struggle with urgency or changing priorities Candidates who prefer highly structured corporate environments Candidates unavailable outside rigid working hours Applicants without prior executive/founder support experience Benefits Competitive salary. Work with fast-scaling, premium brands Fully remote role with a dynamic, growth-driven team Clear opportunities for career growth and advancement

Location: Sweden; Finland; Norway; Denmark About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team. Role Type: Full-time Engagement: Independent Contractor Languages: Fluent Swedish & English About the Company Our client is a high-growth sales acceleration partner specializing in outsourced sales development and lead generation for complex B2B markets. With over a decade of expertise, the team supports ambitious brands across the UK, Europe, and North America by managing high-value sales cycles in sectors such as FinTech, HealthTech, and Manufacturing. They combine a consultative, question-based methodology with a modern tech stack and AI-driven insights to transform lead flow into tangible revenue. Job Summary Are you a multilingual sales professional looking to build a career within a globally recognized sales acceleration firm? This team has spent the last years perfecting the art of outsourced sales, providing high-growth companies with the strategy and execution they need to scale. We are seeking a determined, coachable SDR to act as the frontline for our clients, breaking into new markets across Europe and driving meaningful business opportunities. If you thrive in a structured, high-performance environment and want to be mentored by the best in the business, this is the role for you. Key Responsibilities Execute high-volume outbound prospecting, averaging 50 calls per day to engage key decision-makers. Manage the full top-of-funnel sales cycle, from initial research and outreach to qualifying interest. Consistently achieve a target of 10 qualified outbound opportunities per month. Utilize Salesforce to maintain meticulous records of prospect interactions and pipeline health. Collaborating with internal teams to refine messaging based on market feedback and cultural nuances. Requirements Professional fluency in English AND one of the following languages: Swedish, Polish, or Czech. Proven experience in a Sales Development Representative (SDR) or high-volume outbound role. Ability to work UK business hours (9:00 AM – 5:00 PM GMT) regardless of your physical location. Exceptional communication skills with the ability to build rapport quickly over the phone. A curious and coachable mindset, with a desire to master proven sales methodologies. Self-motivated and determined to hit and exceed performance KPIs. Nice-to-Haves Prior experience working within an outsourced sales or agency environment. Advanced proficiency in Salesforce or similar CRM platforms. Experience selling technology or professional services. Benefits 🚀 Work with high-growth international companies 🎯 Performance-based bonuses and incentives 🤝 Direct hire with global clients (not outsourced) 🧠 Ongoing training, mentorship, and sales development support

Location: California, United States Azra Games is recapturing the childhood thrill of storytelling with your entire toy box through modern AAA role-playing games. Led by veteran designer Mark Otero—the original director of Star Wars: Galaxy of Heroes, EA’s most successful mobile game of all time, with $1.5 billion in lifetime revenue—we’ve assembled an expert team with decades of experience building blockbuster games. Our debut release, UnGodly, will be Mark’s ninth RPG—and his best yet. We believe in harnessing technology, including generative AI, to transform how great games are made. With our upcoming game launch, The UnGodly, we are looking for a Social and Community Launch Coordinator This role is open to remote candidates in the US and Canada, with a hybrid option in Sacramento, CA. Please note that this is a contract-based role, with an anticipated project to last between three to 4 weeks, and may be extended based on needs. What You Will Do Monitor agreed gaming and social channels, such as Discord, Reddit, X, TikTok, YouTube, and Twitch, for UnGodly mentions, trends, and relevant conversations. Identify creators and communities that fit the game, and explain why each opportunity matters. Draft personalized outreach, useful replies, and timely memes or simple content using approved assets; publish or contact people within agreed approval guidelines. Keep a clear daily tracker of links, opportunities, outreach, responses, and results, with a brief update on what the team should act on. Surface player feedback and urgent issues to the team. Respect community rules and clearly represent your connection to Azra. What You Bring Active participation in gaming communities and a feel for their humor, etiquette, and interests. Strong writing, good judgment, reliable follow-through, and comfort keeping a simple spreadsheet. Examples of a channel, community, content, or outreach you have helped build. Personal projects count; a large following or degree is not required. Helpful extras: familiarity with RPGs, basic image or video editing, and thoughtful use of AI tools. Coding and building automated outreach systems are not required. Compensation The base hourly rate range for this role is $20 - $25 per hour, not benefits eligible.

Location: Australia What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. Reports to: Manager, Security Operations Center Location: Remote Australia Compensation Range: $180,000 to $215,000 AUD base plus bonus and equity. What You’ll Do: As our Principal SOC Analyst in Australia, you're the most senior technical voice on the APAC SOC floor, working Monday to Friday. You'll take ownership of the hardest intrusions, turn what the floor sees every day into durable detection and product improvements, and raise the bar for every analyst around you. You'll lead by example as a cultural driver for the team, and you'll help build our Human Led Agentic SOC, where agents handle volume and humans own quality. You'll work closely with Product, Product Research and Detection Engineering & Threat Hunting. We'll also support you in publishing your research through Huntress blogs, webinars and conference talks. Responsibilities: Own complex, multi-host intrusions end to end, from triage through forensic timelining, root cause and remediation, across endpoint, identity (Microsoft 365 / Google Workspace) and SIEM telemetry Act as the SOC's technical partner to Product, Product Research and DE&TH: turn recurring floor pain points into lasting detection, suppression and product fixes rather than workarounds Perform advanced static and dynamic malware analysis, research emerging tradecraft, and publish findings through Huntress content Find repeatable investigation patterns and toil, then design, build and maintain both automation and human-led agentic workflows with Workflow Engine owners, Product and Engineering, with inline QC/QA built in from the start Own quality on the floor: grade AI agent and analyst output, trace misses to their root cause and fix them at the source, and act as final technical reviewer on detection tuning, suppression decisions and high-impact incident reports Provide technical leadership and mentoring across every level of the team: set investigation standards, run case reviews, ride-alongs and knowledge sessions, advise the Senior Manager on SOC direction, and help assess candidates in the hiring process Be a cultural driver for the team: model Give a $hit, Warrior Spirit and Outcome-Obsessed, keep a low-ego, share-everything team culture, and champion the “agents handle volume, humans own quality” mindset Handle threat-related escalations from SOC Support, writing clear explanations of complex activity and its business risk for technical and non-technical audiences What You Bring To The Team: 6+ years in SOC, Incident Response, DFIR or MDR roles, including leading multi-host intrusion investigations Deep knowledge of attacker tradecraft across MITRE ATT&CK (credential access, lateral movement, persistence, defense evasion, living-off-the-land) and how to detect it Deep forensic and investigation experience across Windows, macOS and Linux Strong cloud identity investigation and remediation experience in Microsoft 365 / Entra ID and Google Workspace Advanced static and dynamic malware analysis, including extracting IOCs and determining capability and intent Strong enterprise Windows administration (Active Directory, Group Policy, PowerShell, domain trusts) and core networking knowledge Strong hands-on AI skills: daily use of tools such as Claude and Codex for analysis, research and building automation and agentic workflows (Python, PowerShell or similar), with sound judgment about validating their output Understanding of inline quality delivery: building QC/QA into workflows as they run (quality gates, statistical sampling, drift detection and regression testing) rather than relying on after-the-fact review Proven technical leadership and mentoring: you've raised the standard of a team, not just your own work, and you explain complex findings clearly in writing and verbally Preferred Qualifications: Published research, blogs, conference talks or open-source security tooling Detection engineering experience: writing and tuning detections and SIEM queries Investigations in other cloud platforms such as Azure, AWS or GCP Previous MSP/MSSP/MDR experience and familiarity with RMM tools What We Offer: Fully remote work At least one annual trip to the US for Summer Summit, with additional local events in Australia! New starter home office set up reimbursement ($800 AUD) 12 weeks paid parental leave for both primary and secondary carers Monthly digital allowance for personal phone and internet costs ($185 AUD) Monthly home office tech stipend to upgrade or replace equipment ($40 AUD) Subsidised private health insurance through our preferred provider Stock options for all full-time employees Access to the BetterUp platform for coaching, personal, and professional growth People from all culturally diverse backgrounds, including Aboriginal & Torres Strait Islander Peoples, are encouraged to apply. Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com . Please note that non-accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights. #BI-Remote

Location: Remote Workplace: Remote Kit https://kit.com/ is the email marketing platform experts choose to grow their audience, deepen their relationships, and build a business around the work they love. For coaches, YouTubers, authors, podcasters, and other creatives, there isn't a better marketing hub to rely on to grow audiences, automate email marketing, and sell digital products — all within one platform. More importantly, there isn't a team more committed to helping creators earn a living. We're on a mission to help creators earn $1 billion using our creator marketing platform. We have always been 100% independent and 100% remote. We are proud to have built a product that our customers love, and we look for people who have enthusiasm and belief in our mission, vision, and values to join our team. We're also embracing AI thoughtfully — both in how we build and how we hire to ensure our team is adaptable, innovative, and ready for what's next. THE ROLE Most Kit creators don't have a dedicated Creator Growth Manager, and when their emails start landing in spam, they need someone who can find the cause quickly and explain it in plain language. We're looking for a Deliverability and Compliance Specialist to own deliverability support for that long tail of creators, run Kit's abuse desk, and make the compliance calls that protect the sending reputation every creator on Kit shares. You'll also build the playbooks, training, and AI-assisted workflows that help Support and contractors handle more deliverability questions on their own, and you'll partner with our infrastructure engineers as we run more of our sending in-house. A creator can't build a lasting business if their emails don't arrive, so this work connects directly to our mission. This is a full-time individual contributor role for someone who likes digging through headers and bounce logs to find the real cause of a problem, can explain DMARC alignment to a first-time creator without jargon, and is comfortable making a firm call when a situation is gray. You don't wait for someone to tell you what needs fixing. You proactively spot opportunities, identify patterns, and take the initiative to improve deliverability before problems arise.   YOUR SUPPORT SYSTEM You'll report to Alyssa Dulin https://www.linkedin.com/in/alyssadulin/, Director of Creator Success, and collaborate closely with: - Our Deliverability team: a Deliverability Lead who supports our highest-value accounts and leads deliverability education, and a Deliverability Specialist who onboards and ramps up large senders moving to Kit - Our infrastructure engineers, who run Kit's sending infrastructure - Our compliance and anti-abuse engineers, who build the automated checks that keep spammers off Kit - Product Specialists and the Support team, who handle the front line and escalate deliverability issues to you - Customer Success Managers (we call them Creator Growth Managers at Kit), Sales and Migrations, and Product Managers   WHAT YOU'LL DO - First Week: Get set up in Kit, our admin tools, and our support and ticketing systems, and meet our distributed team in Get To Know You chats (GTKYs). Meet the deliverability team and get an introduction on the current projects. Read our deliverability playbooks and SOPs, and get access to the monitoring tools you'll use every day: Google Postmaster Tools, Microsoft SNDS, blocklist monitoring, and our internal delivery dashboards. - First Month: Shadow the Deliverability team and Product Specialists on deliverability tickets, account approvals, and abuse reports, then start answering queue tickets with review. Join the daily monitoring rotation (blocklist delisting, Postmaster and delivery monitoring) and the weekly Deliverability team meeting. Learn how account approvals, compliance flags, and our in-house sending platform work. By the end of the month, work deliverability tickets and abuse reports on your own and send your first delisting requests. Project: build a recurring report showing the trending deliverability ticket reasons so we understand what’s causing how to reduce friction for customers and how to solve it - First Six Months: Own the deliverability support queue for creators without a dedicated CGM: spam-folder placement, bounces, authentication and DMARC setup, and escalations from Product Specialists. Own compliance end to end, from new-account approvals and compliance flags to pausing or closing accounts that put our shared reputation at risk.Run Kit's abuse desk. You'll write and share a strategy that covers coverage, response-time targets, escalation paths, and quality checks, then put it in place so routine spam, phishing, and blocklist reports follow clear SOPs while you take the hardest cases yourself. Be the go-to contact for day-to-day mailbox provider issues with Microsoft, Gmail, Yahoo, Comcast, and regional providers, and write an incident runbook for blocklistings and provider throttling. Track the queue with a simple scorecard (volume, first response time, and escalation rate) and share what you learn with the team. Run training sessions for Support and ship your first process or AI improvements, like cleaner ticket categorization or better account data for our AI support agent, so more deliverability tickets get solved without escalation.. - First Year: Deliverability support is faster and more consistent for every creator on Kit, including the ones who never talk to a CGM. Your playbooks, help center articles, and AI-assisted workflows are what Support, CGMs, and contractors reach for first, and fewer tickets need to come to you. You've led at least one cross-team fix with infrastructure for a recurring problem you spotted in the queue, such as an alert when a creator's domain authentication breaks or a check for sudden signup spikes. You're helping shape the internal tooling and alerting our in-house sending needs, and you take part in industry groups like M3AAWG.     WHAT WILL S.E.T. YOU UP FOR SUCCESS   Skills Must haves - Deep working knowledge of email authentication (SPF, DKIM, DMARC, alignment, and BIMI basics), plus the ability to read raw message headers and SMTP bounce and deferral codes - Hands-on use of Google Postmaster Tools and Microsoft SNDS/JMRP, and comfort working with major blocklists (Spamhaus, Abusix, Barracuda, Spamcop, and others) and their delisting processes - A clear understanding of Gmail and Yahoo bulk sender requirements, including authentication, one-click unsubscribe (RFC 8058), and spam-rate thresholds - Data fluency: you can pull bounce, complaint, and engagement data together, find the root cause, and explain it so others can act on it - Hands-on abuse handling: you can work an abuse report or escalation start to finish, from finding the account and assessing the evidence to acting, replying to the reporter, and documenting the decision - Process building: you can turn repeat work into SOPs, playbooks, and quality checks that a contractor or teammate can follow - Clear, calm written communication with creators, teammates, and postmasters - Using AI tools to research, summarize, and draft, and helping teammates do the same, with the judgment to keep a person on final compliance calls Nice-to-haves: - Experience with MTA logs or delivery observability tools (KumoMTA, PowerMTA, Postfix, Kibana/Elasticsearch, or SQL and BI tools like Mode) - Familiarity with feedback loops, spam traps, list bombing, and bot-signup patterns - Familiarity with CAN-SPAM, CASL, and GDPR as they apply to marketing email - Experience with Intercom, HubSpot, or a similar ticketing tool - Experience building or tuning AI support workflows or macros Experiences Must-haves: - 4+ years in email deliverability, compliance, trust and safety, or technical support at an ESP, mailbox provider, or high-volume sender - Handling escalated customer tickets end to end, including with customers who are frustrated - Making account-level compliance or abuse decisions, such as approving, suspending, or closing accounts - Working an abuse desk or abuse mailbox directly: spam and phishing complaints, provider and blocklist reports, and escalations - Leading the fix for a recurring deliverability or compliance problem that needed help from more than one team Nice-to-haves: - Supporting senders on shared IP pools at an ESP - Setting abuse or trust and safety strategy, or directing contractors or vendors on a support or abuse queue - Working directly with mailbox provider postmaster teams - Participating in M3AAWG or other industry groups - Creating educational content, like help docs, training, workshops, or podcasts - Working with creators, digital entrepreneurs, or small businesses Traits - You pick up problems that fall between teams without waiting for permission, and you follow them through until they're closed. - You test a hypothesis against the evidence before you act, and you frame problems clearly enough that others trust your analysis. - You protect the reputation every creator shares while staying fair and kind to the creator in front of you, and you help them understand the reasoning behind a decision. - You turn what you learn into docs, templates, and training that others use, and you adjust how you teach to fit the audience. - You hold a high bar for your work, and you push back respectfully, with data, when something puts our reputation at risk, even when Sales or leadership would prefer a different answer. - You share in-progress work and risks early so the team can solve problems together.   WHAT WON'T SET YOU UP FOR SUCCESS - Treating deliverability as a set of macros rather than an investigation that needs judgment - Discomfort saying no to a creator or a teammate when our shared reputation is at stake - Waiting for someone to assign you work when you can already see the problem - Needing a fixed playbook, since our sending stack and processes are changing as we bring more sending in-house - Keeping knowledge in your head instead of writing it down for the next person - Preferring to work without AI tools   WORKING HOURS AND LOCATION We're 100% remote with team members across the globe. We work mostly on East Coast time - so if you're based on the West Coast of the United States, Europe, or Asia, you might have a few early mornings or late evenings. We do our best to keep things reasonable, but a little time zone juggling comes with the territory. For this role, we're looking for someone based in North America, with working hours that give us solid US time zone coverage of the deliverability queue.   COMPENSATION + PERKS + BENEFITS Kit has standardized salaries based on position, no matter where you live. For this role, we're hiring at our level 3 ($118,000 USD). Level is determined based on experience and our interview process.   PERKS + BENEFITS INCLUDE: - Profit Sharing https://www.linkedin.com/feed/update/urn:li:activity:7454911054947688448/ - Kit equity - 401k with a 5% match - We cover up to $2,280 per month toward medical premiums, with dental and vision premiums fully covered. We offer Health Insurance plans through Aetna - $2,000 equipment allowance for your first two years, $1,000 budget every following two years. Company-provided laptops are issued to every Kit team member and are not included in the equipment budget - Individual learning + development budget ($3,500/year) - Creator meetup budget ($50/month) to connect with creators over coffee, lunch, or other in-person meetups - Gender affirming benefits - Childcare benefit up to $3,000 annually through JOON - Twenty (20) days of paid time off during each year of employment - Paid paid vacation: An after-tax bonus of $1,000 for taking five consecutive days of vacation where you’re fully unplugged from work - Ten (10) paid holidays a year - Two weeks of paid sick time each year, including mental health + well being days - Twelve (12) weeks paid parental leave and flexible scheduling in your child’s first year - Up to six weeks of paid bereavement leave, medical leave, and disaster after six months of employment, two weeks of each paid leave in your first six months - Winter Break Closure: Kit closes for a week at the end of December, giving everyone a collective break to enjoy the holiday season. Essential support services remain available, with teams coordinating to ensure coverage during this period - Four-week, paid sabbatical after five years with the team - Fantastic in-person or virtual retreats with the team twice a year   HOW TO APPLY We usually receive a large number of applications, and our goal is to follow up with you within two weeks. You’ll hear from us either way. Here’s what you can expect from the rest of our hiring process: 1. A phone screen with our recruiter (30 min) 2. Hiring manager interview (45 min) 3. Take-home assignment 4. Panel interview (60 min)   We’ll keep you informed through every step. To get started, complete this application, including a cover letter and answers to the questions on the next page. We read every single application, and your cover letter and responses help put your experience into context. Kit is an equal opportunity employer We value diversity in all of its forms. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for. If you think you meet more than 50% of our requirements but fewer than 100% of them, please apply. We’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply. Kit does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Location: Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role As a Staff Backend Engineer on GitLab's Core DevOps team, you'll provide technical leadership across your team and adjacent teams. You'll lead large backend initiatives, guide the modernization of a large monolith into modular, reusable, appropriately independent systems, and set standards that help teams move faster without compromising quality, security, reliability, or operability. You'll work with Product, Frontend, Infrastructure, Security, Data, Engineering Managers, and engineers across product groups. You'll lead complex backend architecture, make product trade-offs, and influence technical direction without formal authority. GitLab is an open core software company that develops an artificial intelligence-powered DevSecOps platform. Our mission is to enable everyone to contribute to and co-create the software that powers our world. We work in an all-remote, asynchronous environment where you communicate decisions clearly in writing and work independently. What you’ll do Lead the technical design and delivery of backend initiatives that span teams, and identify and remove systemic bottlenecks across product and infrastructure groups. Drive modular backend, service, data, and platform architecture, including modernization of the monolith and legacy backends while preventing fragmentation and service sprawl. Define and improve standards for application programming interfaces, contracts, compatibility, schema evolution, testing, security, performance, observability, operability, and maintainability. Establish patterns for dependency management, data ownership, eventing, failure isolation, service maturity, and operational documentation. Establish Go service patterns and Kubernetes operating practices where they matter to the production estate, and guide Rust adoption where it addresses systems, security, performance, or supply-chain needs. Take part in on-call and incident response for systems your teams own, serve as a technical escalation point during complex incidents, and turn lessons from incidents into lasting improvements. Partner with Product and Engineering leadership on platform roadmap decisions and investment trade-offs. Mentor Senior and Intermediate engineers, reduce technical debt, build reusable patterns that improve team throughput, and lead adoption of artificial intelligence-assisted and agentic workflows with quality, security, privacy, and operational guardrails. Take part in on-call or operational support where your team’s ownership model requires it. What you’ll bring A record of leading technical work across more than one team or a broad product area. Deep backend architecture and production experience with complex applications, services, or platforms, including application programming interfaces, service platforms, data systems, modular monoliths, or shared backend components. Experience modernizing a monolith or legacy backend architecture in production and using modular approaches such as bounded contexts, package encapsulation, ports and adapters, service extraction, or event-driven boundaries. Experience building alignment through clear written proposals and decision records so teams document, understand, and adopt technical decisions. Experience making trade-offs among customer outcomes, delivery speed, technical health, reliability, and long-term platform investment. Experience mentoring engineers and shaping standards through code review, documentation, and practice. Production experience with artificial intelligence-assisted or agentic engineering workflows, including improving how a team adopts them. Due to customer requirements, you must be a United States Citizen (defined as any individual who is a citizen of the United States by law, birth, or naturalization) to fill this position About the team The Core DevOps team owns core repository capabilities, from Git command-line operations to web-based code exploration. We build features and platforms, improve existing capabilities, and improve maintainability, accessibility, performance, and workflows for teams using artificial intelligence-assisted development tools. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $152,800 — $259,200 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: United States Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ THE ROLE Docker shows up at a small number of global programs each year: industry and partner events, AWS re:Invent among them, each run with one theme, one signature demo, an executive meeting program and a pipeline target. Around them, our field marketers run regional programs with their sales teams, and Developer Relations leads developer and community events. As Senior Event Manager, you are first chair on the global programs. You own each one end to end, from the negotiation and the contract through creative concept, planning, production, staffing and on-site delivery to reconciliation and the readout. You scout the newer conferences where Docker's ICP now gathers and test them with Brand and Field Marketing. You are the program manager for the whole events calendar, keeping one calendar and one messaging and positioning document for every event, and you are the events lead on Docker's Sales Kickoff, the internal event where the field meets the year's story first. You report to the Director, Field Marketing and Events, and work alongside the Event Manager, Global Field Marketing Operations, the regional field marketers, Partner Marketing, Brand, Product Marketing, Developer Relations and Sales. Docker brought event management in-house this year, and this role is the center of it. _______________________________________________________________________ WHAT SUCCESS LOOKS LIKE Every global program delivers against the targets set for it before the contract: the right people reached and demos delivered; analyst, press, executive meetings and speaking earned; and a pipeline target agreed with Revenue Operations and read at 30 and 90 days. The footprint reads as a buying journey from demo to a first sales conversation, the executive meeting program runs on the standard set by Global Field Marketing Operations and is never overcommitted, and every program ends with a readout the sales leaders who staffed it trust. What the global programs build carries into every region: the theme, the activation kit and the lessons. For a brief period before and during every event, every person on site works for you. You hold a room of senior stakeholders, production partners and volunteers to a run of show with authority and warmth, you are the person everyone is glad to see when the event starts, and you do it with a budget you can account for to the dollar. _______________________________________________________________________ RESPONSIBILITIES - Own the global programs end to end. Negotiate, contract, concept, plan, budget, produce, staff, deliver and reconcile every global program and its regional stops, against a pipeline target and a brand goal agreed with Revenue Operations, Field Marketing and Brand before the contract is signed. - Architect the executive track. For each global program: who speaks, who hosts, which meetings run in the meeting space and how each leader's time is protected, on the executive meeting program standard that Global Field Marketing Operations sets. Work directly with executives and their assistants on schedules, prep and on-site handling. - Run the footprint and the experience. Layout and experience design with Brand and Developer Relations, so the footprint reads as a buying journey from demo to a first sales conversation; graphics and messaging; demos and activations; staffing plans and training; swag strategy and production. - Scout new events. Find and test the newer conferences where Docker's ICP now gathers, with Brand and Field Marketing, and grow the ones that earn it. - Program-manage the calendar. One events calendar across every program and every function, and one messaging and positioning document per event with Product Marketing and Brand, so every team shows up saying the same thing. - Lead the Sales Kickoff as an event. Venue, production, experiential, swag, travel coordination and run of show with the Event Manager, with Sales Enablement owning agenda and content, so the field experiences the first-half theme the way customers will. - Manage production partners. Exhibit houses, production agencies, venues, hotels, freight and suppliers: own timelines, deliverables, room blocks and budgets, and escalate early when a partner misses. - Bring operating rigor. Run-of-show documents, punch lists, staffing calendars, budget trackers and post-mortems that make the next program better than the last, and that Global Field Marketing Operations turns into the playbook every region runs. - Shape what comes next. Bring a point of view, grounded in the year's results, on where Docker's events program should go next. _______________________________________________________________________ QUALIFICATIONS - 6+ years owning B2B events end to end, including major industry sponsorships or flagship conferences at significant scale, with the budgets, vendors and executive programs that come with them. - You negotiate. You have taken a sponsorship from first conversation to signed contract and held the organizer to its deliverables. - You think in pipeline: a pipeline target, a meetings program and sales partnership are how you judge a program, not only flawless logistics. - Executive presence. You have presented event strategy to a C-level audience, handled executives on site with their assistants, and know how to protect a CEO's time without saying no to the sales team. - Program management at scale: dozens of workstreams, hundreds of details and several stakeholder groups, all moving at once, and nothing dropped. You are the detail magician and the relationship manager in one person. - Creative concepting: opinions about what makes a footprint or an experience memorable, and the skill to deliver it with brand and production partners. - Vendor and budget command. You hold partners accountable and can account for every dollar, from purchase order to reconciliation. - Calm, decisive on-site leadership. You thrive in the compressed chaos of event week and people want to work with you again afterwards. - Experience with developer or technical audiences preferred. Willingness to travel about 35%, concentrated around event season, including international travel. _______________________________________________________________________ WHAT TO EXPECT FIRST 30 DAYS - Immerse in Docker's ICP, product and the current events portfolio, budget, vendors and calendar; meet the Director, the Global Field Marketing Operations lead, the regional field marketers, Brand, Product Marketing, Developer Relations, Sales Enablement and the BDR team. - Take ownership of the first-half global program contracts and the Sales Kickoff plan, including the executive track and the staffing plan. First 90 Days - Deliver the Sales Kickoff as an event: venue, production, experiential, swag, travel coordination and run of show, with Sales Enablement. - Deliver the first global program stop of the year end to end, on schedule and on budget, with a 30-day readout. - Stand up the events calendar and the messaging and positioning document as the one source every function uses, and the global program operating kit with Global Field Marketing Operations: run of show, staffing plan, executive meeting template, budget tracker and post-mortem format. One Year Outlook - Every global program carries its targets before the contract and reports against them at 30 and 90 days. - Docker's global programs are known inside the company as the best-run programs on the calendar, and the executive meeting program is a repeatable asset at every stop. - The global program kit carries into every regional program, and production partners work to standards you set. Visa sponsorship: Not available for this role. _______________________________________________________________________   COMPENSATION & EQUITY All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location. Compensation & Equity United States: $102.2K – $146K base ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: Cardiff, London or Remote (UK) 🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ London OR Cardiff OR Remote (UK) | 💰 £41,300 - £52,250 + Incentive Awards tied to your performance + benefits ✨ ⭐Our Complaints team Our mission is to make money work for everyone. And while having a great app is part of that, we pride ourselves on providing world-class support. By solving customers' problems, treating them fairly and being transparent, we believe we can make banking better 💪 Our Complaints team works alongside Customer Operations to make sure customers receive the best possible service, even when things go wrong. We put empathy at the heart of how we handle complaints and use what we learn to make things better. As our Complaints Policy Manager, you'll lead a team of technical experts and shape how we handle complaints across Monzo. You'll bring together regulatory requirements, customer needs and operational priorities to make sure our policies are clear, effective and fair. You'll play an important role in strengthening our complaints framework, influencing decisions across the business and helping us deliver better customer outcomes at scale. 🔑You’ll play a key role by… Leading, coaching and developing a team of Complaints Lead Experts, creating an environment where people can grow and deliver high-quality technical advice. Owning and improving our complaints policy framework, making sure processes, guidance, systems and customer communications are consistent, effective and meet regulatory expectations. Providing oversight and direction on complex complaint handling issues, supporting teams to make fair, well-informed decisions across different complaint types. Using insights from quality assurance, Financial Ombudsman Service (FOS) outcomes and escalations to identify root causes, shape our strategy and drive meaningful improvements. Partnering with Product, Legal, Risk, Compliance and Operations leaders to develop and embed policies, frameworks and operational changes that improve customer experiences. Leading our response to regulatory developments, audits and compliance reviews, making sure our controls, reporting and governance remain robust. Overseeing specialist activities, including regulatory disclosures, legal escalations and engagement with third parties, to make sure we meet our obligations and deliver fair customer outcomes. 🤩 We’d love to hear from you if… You have strong knowledge of UK complaint-handling regulations, including the FCA's DISP handbook and FOS requirements, and can apply them to real customer situations. You're experienced in leading, coaching and developing technical specialists, helping them build confidence and deliver great outcomes. You can see the bigger picture, using complaint data, quality insights and emerging trends to shape strategy and improve how things work. You're comfortable managing regulatory governance, control frameworks, audits and changes to regulatory requirements. You can build strong relationships across different teams, influence senior stakeholders and turn complex regulatory information into clear, practical guidance. You're confident balancing long-term strategic priorities with day-to-day operational challenges, making thoughtful decisions and keeping things moving. You're passionate about fair customer outcomes and finding ways to make complaint handling simpler, more consistent and more empathetic. Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply- even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌What’s in it for you 💰£41,300 - £52,250 + Incentive Awards tied to your performance ➕ benefits ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given MacBooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! Read our full list of benefits . 🌈 The application journey has 4 key steps 1. Application 2. Recruiter Call 3. Role specific Interview 4. Values Interview This process should take around 2-3 weeks - your schedule is really important to us, so we promise to be as flexible as possible! 🤖 We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here . We’ll only close this role once we have enough applications for the next stage, so please apply as soon as you can - we don’t want you to miss out! LinkedIn Tags: #LI-JK1 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report. We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Location: Remote Workplace: remote 🌎 About Us TeamSnap is made up of innovators, technologists, builders, and problem-solvers shaping the future of youth sports. We’ve been setting the standard in youth sports technology since we were founded in 2009.  We hire for big ideas and tiny egos — which is part of how we landed on Outside Magazine's Best Places to Work, Built In's 100 Best Remote-First Places to Work and, for several years running, Sports Business Journal’s Best Places to Work in Sports.   TeamSnap is seeking an Account Manager to own strategic relationships with a portfolio of mid-market sports organizations, driving retention, product adoption, and growth. This is a results-driven role built for someone who thrives on managing complex, high-value accounts through a consultative approach — not a high-volume, transactional book of business. Ideal candidates bring strong B2B relationship management skills, a consultative sales approach, and a collaborative mindset that makes the whole team better. What You'll Do: Manage a portfolio of mid-market accounts, establishing strong relationships and hitting retention goals Run demos of TeamSnap platforms to show the value of new products or add-ons Use account and usage data to drive proactive outreach — building account plans, spotting risk or expansion signals before customers raise them, and communicating results Drive a value-based sales process, uncovering customer needs through deep discovery and customized demonstrations of the capabilities that solve them Manage your upsell pipeline to hit renewal and expansion targets across your portfolio Follow up on marketing-driven campaigns, turning outreach into your portfolio into real engagement — identifying challenges, educating customers, and creating growth opportunities Serve as the "Voice of the Customer" internally, escalating product feedback to ensure proper product prioritization Important Qualities: Motivated — you get excited about exceeding retention and growth goals Strong business acumen — you understand our customers' goals and operations and how TeamSnap adds value A great listener — you can absorb a lot of customer feedback, and know how to turn it into action Resourceful — you take initiative but also ask for guidance when needed Customer focused — you have compassion and care for the customer experience Collaborative — you believe in "we" before "I" and love to celebrate wins together What Will Set You Up For Success: 1-3+ years of experience in Customer Success, Relationship Management, or Account Management, preferably in a SaaS environment A proven track record of hitting retention and expansion targets Experience managing complex, high-value accounts where relationship depth matters more than volume Ability to travel occasionally, including our annual company meeting, periodic sales team meetings, potential trade shows, and client visits Sports industry experience (preferred) Do you have cold feet? If you think you don’t meet 100% of the above qualifications, you should still seriously consider applying. We’re all humans with special talents that go beyond what’s listed here. Compensation We’re committed to equitable compensation for all TeamSnappers. The starting point for this role is an OTE of $73,000, inclusive of base and commissions. Comp is updated based on multiple factors. Our comp is highly competitive in our space and we adjust overall comp based on relevant experience, skills, certifications, and geographic location.  🖥 Location TeamSnap is a fully remote company, so you'll need to be comfortable working with people in other time zones. We're always expanding, but we can't currently hire in Alabama, Alaska, Delaware, District of Columbia, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Rhode Island, South Dakota, West Virginia, or Utah. We can only hire permanent US residents at this time. 🚀 Opportunities to Grow We work hard on a culture built on trust, accountability, and inclusion — one where you can take on more, make a lasting impact, and have some fun doing it. 🎩 Total Rewards Remote-first since 2009 Flexible PTO and parental leave 100% premium coverage of medical, dental, and vision for you and your family 401(k) to invest in your future $1,500 annual learning and development reimbursement Travel to all-company meetings and team events Generous home office allowance TeamSnap swag when you start, plus a $50 store credit on every work anniversary Monthly health and wellness reimbursement, and more TeamSnap Total Rewards 🏆  Award-winning Culture At TeamSnap, you're not a culture fit – you're a culture add. Read our Culture Playbook to see how we play, what we ask of each other, and what drives us. 🧡 Inclusion and Diversity Creativity and innovation don't come from cookie-cutter teams. We hold ourselves accountable for building a culture where everyone is valued. Need any accommodations during the interview process? Just ask. We are an Equal Employment Opportunity Employer. AI Notice We may use AI tools to support parts of the hiring process, such as reviewing applications and resumes or assessing responses. These tools assist our recruitment team; they don't replace human judgment, and final hiring decisions are made by people. Contact us if you'd like more information about how your data is processed.

Location: Cardiff, London or Remote (UK) 🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍London/Cardiff/UK Remote | 💰£68,400-86,550 + equity + Incentive Awards tied to your performance + Benefits ✨ Our Customer Operations & Specialist Services teams⭐ We are recruiting for 4 opportunities across our Customer Operations and Specialist Services teams to join us as Senior Manager in Supplier Performance. We are recruiting for 4 roles, with 1 to join us in each of the following areas: Complaints, VAIB (Vulnerability, Accessibility, Inclusivity and Bereavements), Financial Health and Core Customer Operations. Outsourcing is key to enabling Monzo to meet its mission of making money work for everyone, as well as driving a cost efficient operation and delivering excellent customer service. We are changing how we manage our relationships with our outsourcing partners by driving more responsibility and accountability through our Monzo domain leaders. We need a brilliant Seniors Managers to join this new oversight team, reporting directly to the Directors within each business area. Partner management is moving right into the heart of our domains. You will be our eyes and ears on the ground, making sure our offshore outsource partners feel like a true extension of Monzo and not just an outsourced supplier. We ensure our partners are set up for success and deliver fantastic customer service. 🔑You’ll play a key role by... You will act as the vital bridge between Monzo and our external partners to ensure they feel like a true extension of our team. You will drive both operational delivery and a brilliant customer experience. Working closely with our site leaders in South Africa, you will manage day to day service delivery while keeping a close eye on quality, customer satisfaction, and risk management. A key part of your role involves translating our strategic business goals into clear, actionable steps for the partner management team so they are fully equipped to succeed. You will support in domain forecasting and rolling out new processes to make sure they actually work on the floor. Ultimately, you will integrate our partner leaders into our regular performance reviews to foster a genuine one team mindset across the operation. Leading a dedicated oversight team: You will directly manage a Supplier Operations Partner who wil focus on Operational Delivery like SLAs, schedule adherence, Customer Experience, quality, and fixing the root causes of repeat contacts. Managing the partnership day to day: You will work directly with our outsourced partner Operations Managers to ensure the whole domain is delivering the service, customer satisfaction, quality and risk management we expect. Acting as the translation layer: You will turn our strategic business goals into practical, actionable steps for the outsouring management team. You will make sure they are equipped to succeed, rather than just telling them when they miss the mark. Tracking and managing performance: You will work alongside our partners to oversee all aspects of day to day service management, including handling risk events and stepping in to engage partners directly when performance drifts. Forecasting and planning: Alongside WFM you will raise and approve forecast requests and manage the end to end domain forecasting process for our partners. Owning change execution: You will handle the end to end definition and execution of change through our partners, ensuring any new processes or solutions are actually fit for purpose on the floor. Integrating the teams: You will support the domain Director to embed Teleperformance leaders into our existing domain performance review meetings, fostering a one team mindset. 🤩 We’d love to hear from you if… You have proven track record of working closely with or managing global offshore partners and can manage to a customer experience, not just a commercial contract. You are deeply analytical mindset with the ability to anchor decisions in rigorous data, translating complex metrics into robust business cases that secure senior stakeholder buy in. You have a proven track record of leading through others and  can influence, coach, and guide Managers who do not report directly to you. You are brilliant at translating complex business goals into simple steps for frontline teams. You zoom out when solving operational problems. Don’t just look at the operational team, always think about how your decisions impact the rest of the business. Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌 What’s in it for you 💰 £68,400-86,550 + equity + Incentive Awards tied to your performance ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚 £1,000 learning budget each year to use on books, training courses and conferences. 🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! Read our full list of benefits . 🌈 The application journey has 3 key steps Recruiter call (25 minutes) Values & Behaviours Interview (60 minutes) Role Specific Interview (60 minutes) This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here. We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. #LI-REMOTE #LI-CB4 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report. We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊