Location: Limassol; Nicosia; Athens
Workplace: hybrid
The role:
Driven by complex database architectures, automated failover mechanisms, and bulletproof operational resilience?
If you thrive on taking ownership of enterprise-grade database systems across multi-cloud and complex on-premises setups, mastering zero-downtime clustering, performance optimization, and large-scale data migrations, this is your next strategic move! Join our team as a Senior Database Administrator and play a key role in architecting secure, highly available DB capabilities, driving our long-term technology strategy, and elevating the reliability of our global infrastructure.
The main responsibilities of the position include:
Act as primary DBA for enterprise databases (Oracle, MySQL, PostgreSQL, MSSQL, MongoDB) across on-premises and cloud setups
Architect and guide configurations for High Availability (HA), Disaster Recovery (DR), and zero-downtime data migrations
Research and implement next-gen database technologies, deployment tools, and automation to drive efficiency
Partner with InfoSec to maintain top-tier database security, access controls, and compliance auditing
Mentor and develop team members through continuous feedback, targeted goal-setting, and personalized growth plans
Foster an open, highly motivated team culture built on active knowledge-sharing and creative problem-solving
Coordinate daily task distribution to ensure an optimized, well-balanced workload across the DBA team
Partner with the DBA Team Leader to set, track, and execute departmental KPIs aligned with corporate goals
Collaborate with internal departments to support business-critical projects and infrastructure needs
Main requirements:
BSc/MSc in Information Technology or any other relevant field
Minimum 5 years’ experience in a similar position, preferably in the financial services industry
High-level expertise in at least one major engine (MSSQL, MySQL, Oracle, PostgreSQL, or Redshift) and a deep understanding of fault-tolerant, high-availability database architectures
Proficient in database tuning, SQL query optimization, and writing Shell scripts to automate operational workflows
Strong technical knowledge of Linux and Windows OS, paired with hands-on experience in cloud database platforms (AWS RDS, Azure, or Oracle Cloud)
Advanced problem-solving skills with the foresight to identify areas needing security enhancements, system updates, and scheduled maintenance
Proven leadership capability to coach, mentor, and develop team members while keeping the team motivated and focused on goals
Excellent verbal and written communication skills in English
Able to translate complex technical concepts clearly for both colleagues and management
Native or fluent English skills with the ability to translate complex technical concepts clearly for both colleagues and management
High level of accountability, strong attention to detail, and a self-driven commitment to continuous upskilling and learning
Highly organized and adaptable in fast-paced environments, with strong cross-functional coordination skills to build effective internal relationships
Benefit from:
An attractive remuneration package
Private health insurance
A corporate pension fund
An intellectually stimulating work environment
Continuous personal development and international training opportunities
The Hiring Experience: What Awaits You
Let’s Connect – Intro Chat with Talent Acquisition
Deep Dive – First Interview with Your Future Team
Test your edge – Aptitude / Personality Assessment
Final Connection – Final Interview
All applications will be treated with strict confidentiality!
By submitting this application, I confirm that I have read and agree to the terms of the Privacy and Data Protection Notice and the Confidentiality Undertaking.
Location: Amsterdam, Netherlands; London, United Kingdom
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
We are looking for an
Influencer Marketing Manager
to grow the presence of Nebius Certification within relevant professional communities and build long-term relationships with creators, industry experts, and ecosystem partners. These initiatives should align with our broader business goals, helping us attract technical professionals and drive adoption across the Nebius ecosystem.
You will define how Nebius Certification is represented across professional communities and identify the channels and communities where we should build our presence – from social platforms and industry events to meetups and university programs.
💡 Please note that after applying for this position, you will be required to complete a test assignment. Successfully completing this assignment will be the first step in the interview process.
Your responsibilities will include:
Develop and execute the influencer and community marketing strategy for Nebius Certification.
Identify, recruit, and manage relationships with technical creators, AI practitioners, educators, and industry experts.
Build long-term partnerships with developer communities, meetups, conferences, universities, and ecosystem partners.
Design and execute influencer campaigns that drive awareness, engagement, and certification adoption.
Develop ambassador and advocacy programs to encourage community-led promotion of Nebius Certification.
Coordinate collaborations across social media, video platforms, podcasts, newsletters, events, and other relevant channels.
Partner with Product Marketing, Content, and Product teams to ensure consistent messaging and campaign execution.
Measure the performance of influencer and community initiatives, tracking reach, engagement, conversions, and ROI.
Continuously identify emerging communities, creators, and partnership opportunities within the AI and cloud ecosystem.
Represent Nebius Certification at industry events, conferences, webinars, and community meetups when appropriate.
We expect you to have:
3+ years of experience in product marketing or related marketing roles.
Strong sense of ownership and initiative.
Experience managing marketing campaigns.
Experience with CRM and marketing automation tools (e.g., HubSpot).
Strong cross-functional collaboration skills.
Excellent time management and prioritization skills.
Upper-Intermediate (B2) or higher level of English.
Background in or strong interest in AI-powered products.
Experience using analytics to drive marketing decisions.
Strong attention to detail and commitment to quality.
It will be an added bonus if you have:
Experience marketing educational programs.
Experience with certification programs (AWS, Google Cloud, Azure, etc.).
Deep understanding of AI technologies and capabilities.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Poland
Workplace: remote
Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. With a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.
We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.
In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.
Who we're looking for:
AI Consultant to help enterprises identify, design, and launch high-value AI agents with measurable outcomes. Sitting at the intersection of business consulting, AI strategy, and solution design, you'll be a trusted advisor to our customers — driving their AI strategies, creating AI adoption roadmaps, and designing AI agent concepts and specifications. You'll collaborate cross-functionally with AI engineers, product, solution engineering, sales, and customer success teams to ensure agents are deployed, scaled, and delivering high ROI to our customers' businesses.
The role is based in Poland.
Key Responsibilities:
Collaborate with customers to develop AI adoption roadmaps and identify potential opportunities for AI use cases.
Gain a deep understanding of each customer's domain and business processes to prioritize the most impactful AI use cases, based on business impact and technical feasibility.
Translate business problems and opportunities into solution concepts, requirements, and implementation proposals, with success metrics and guardrails.
Design AI agent solutions and redesign workflows around them — removing repetitive work, unlocking new possibilities.
Define how AI agents integrate with enterprise systems — CRM, ERP, SaaS applications, APIs, MCPs, workflows.
Prepare agent specifications and solution documentation that enable delivery teams to implement successfully.
Collaborate with Sales, Customer Success, Product, and Delivery teams across pre-sales, implementation, and adoption.
Support customer presentations and executive discussions around AI strategy.
Stay up to date with emerging AI technologies, agentic AI trends, and industry best practices.
Required Skills & Competencies:
Strong skills in business analysis, process design, value mapping, and discovery.
Familiarity with modern LLMs, AI agent architecture, and business process automation; comfort with APIs and integrations.
Experience in Solution Consulting, AI Consulting, Solution Implementation, Business Consulting, or a similar customer-facing role.
Hands-on experience designing or launching AI-powered solutions or AI agents.
Experience translating business requirements into solution designs.
Experience working with enterprise customers and multiple stakeholders.
Excellent executive communication and presentation skills.
Strong analytical and systems thinking.
Excellent spoken and written English.
What to expect from us:
Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.
Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.
Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.
Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.
Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.
Workplace: none
About us
At
Praktika.ai
, we're on a mission to deliver efficient and engaging learning experiences for billions of students worldwide by bridging the gap between learning apps and human tutors. We've done this by building a fully automated language tutoring experience powered by generative AI avatars.
After raising $30 million in Series A funding, we're growing and looking for a Creative Strategist to join us. We're a small, global team pushing the boundaries of what's possible in language learning. We like independent self-starters who work well in a team and on their own, and who enjoy the pace of an early-stage startup.
About the role
You'll join our creative team, reporting directly to our Creative Manager. This is a strategist and producer role. You'll own our paid creative from first idea to live test: what we make, how good it is, and making sure every piece gets shipped and tested. You'll run all production across UGC, AI video and statics, and work closely with UA and media buyers to learn from the results.
This is a performance role first, not a design role. You'll be judged on what the creative does in-market, not on how it looks. You don't need to be a media buyer, but you do need to understand UA well enough to make creative decisions from the numbers.
What you'll do
Ideas and strategy
Own the creative ideas behind our paid campaigns across web, web-to-app and app (iOS and Android) on Meta, TikTok, Google, Apple Search Ads, AppLovin and Snapchat
Turn performance data, competitor ads and audience research into the next round of concepts
Test hooks, angles and formats, each with a clear hypothesis, and feed the results back into briefs
Production and quality
Own all creative production: UGC, AI video and statics
Write briefs for designers and UGC creators that spell out the angle, audience, references, models, tools and specs, so nobody has to come back with questions
Specify the right AI model for each shot. Different models win at different things, and you'll know which one to call for.
Hold the quality bar and keep the brand consistent across everything that ships
Full cycle, brief to test
Take every creative from brief through production to a live test
Work with UA and media buyers on test structure and on what to scale or kill
Read the results across the full funnel (hook rate, hold rate, CTR, CPM, CVR, CPA, ROAS) and know which metric is misleading you on a given creative
Making it faster
Build automated processes, prompt libraries, templates and batch pipelines that increase output and cut repetitive work
Keep up with new models and bring the good ones into the workflow
Document the processes so the team can run them
What we're looking for
2+ years in creative strategy for paid acquisition, ideally as a creative manager, creative lead or creative strategist working alongside a performance or UA team
Strong creative judgement: you come up with the ideas and hold a high quality bar
You've owned creative production end to end, including directing designers, editors and UGC creators
You've owned creative against a CPA or ROAS target and can walk us through specific numbers
Solid UA knowledge: account structure, testing frameworks, learning phase, creative fatigue, how the algorithm allocates spend, and why a creative with great upper-funnel metrics can still be the worst in the account
You understand how channels differ: web vs web-to-app vs app install, iOS vs Android, and Meta, TikTok, Google, Apple Search Ads, AppLovin and Snapchat. You know why the same creative can win on one and lose on another, and how ATT and iOS attribution change what you can read from the numbers.
Comfortable in Meta Ads Manager and TikTok Ads Manager
AI-native. You know the current video, image and voice models and what each is good at:
Video: Veo, Kling, Seedance, Sora, Runway, Wan and Hailuo
Image: Nano Banana, Midjourney and Flux
Voice: ElevenLabs
You can explain why you'd pick one over another for lip-sync, character consistency, product close-ups, motion or cost per second.
Hands-on with agentic AI tools like Claude, Codex, Cursor or Antigravity. You use them to build automations and small scripts, not just to chat.
A portfolio of ad work you briefed or directed at volume, with results attached. When you apply, include at least two ads with the platform, spend, hook rate, CTR and CPA for each. We won't review applications without numbers.
It would be great if you have
Scripting or automation experience (APIs, batch pipelines, no-code tools)
Experience at a subscription app or in edtech
A film or production background
Why join Praktika
We expect dedication and hard work, and we reward it. Our compensation reflects the effort and results you bring.
Top-tier salary
Equity that grows with your impact through stock options
26 days' holiday plus bank holidays (34 days a year)
Yearly offsites (recent ones were in Istanbul and Morocco)
Health and wellness benefits through SafetyWing
A full AI toolkit, including Claude, Cursor and Codex
An annual learning budget of up to $1,000
Interview process
Application review (with the numbers above)
Intro call with our Talent team
Portfolio deep dive with our Creative Manager
Practical task
Final interview with our CEO
We'll give you feedback throughout the process.
Location: Japan
Are you an experienced procurement professional looking to shape the future of renewable energy infrastructure across Japan?
Join JUMBO Consulting Group as we strengthen our procurement and commercial capabilities within the rapidly growing Japanese renewable energy market.
We invite you to join our expanding APAC team. In this position, you will support leading global infrastructure investors and developers with procurement across their renewable energy portfolios in Japan. This is more than a delivery role – we are looking for someone to help expand our service offering, deepen client relationships, and play a key role in JUMBO’s continued growth.
About JUMBO Consulting Group
JUMBO Consulting Group is a specialist consultancy within the Turner & Townsend group, focused on providing strategic supply chain development and procurement advisory to investors and developers of renewable energy and infrastructure projects worldwide.
Headquartered in Copenhagen, Denmark, JUMBO operates globally across North America, Europe, and Asia-Pacific. Through our connection with Turner & Townsend, we combine global reach with specialist expertise in complex energy infrastructure.
As Japan continues to accelerate investment in renewable energy, energy storage, and power infrastructure, this role will be instrumental in strengthening our procurement capability across the market.
The Opportunity
We have an immediate opportunity to support key clients with procurement across renewable energy projects in Japan, including Battery Energy Storage Systems (BESS), onshore wind, and supporting power infrastructure.
You will work on complex, high-value projects, delivering strategic procurement and commercial solutions in a dynamic market with evolving regulatory requirements and supply chain challenges.
The role will focus on end-to-end procurement and commercial management of major project packages, including:
Civil Balance of Plant (BOP) works
Electrical Balance of Plant (E-BOP) works
Grid connection infrastructure
Substations and transmission assets
EPC and multi-package delivery models
Utility interface requirements
Local contractor and supplier engagement
The role will also support:
Battery Energy Storage System (BESS) projects
Onshore wind developments
Hybrid renewable energy projects
Grid modernization and power infrastructure initiatives
Emerging energy technologies and investment opportunities across Japan
Long term growth
This opportunity provides a strong platform to:
Strengthen JUMBO's procurement capability in Japan
Expand relationships with developers, utilities, contractors, and investors
Support major renewable energy and infrastructure investments
Establish best-in-class procurement and commercial frameworks
Contribute to team and business growth across the APAC region
Role & Responsibilities
Procurement & Commercial Management
Lead end-to-end EPC and BOP procurement for energy projects in Japan, including civil works, electrical infrastructure, substations, grid connection works, and other balance-of-plant packages
Develop and implement procurement strategies aligned with project objectives, delivery schedules, and commercial targets
Manage tender processes including RFI, RFQ, and RFP activities, contractor engagement, bid evaluation, negotiation, and contract award
Interface closely with development, engineering, investment teams, and the Global BESS Package Manager to align procurement strategies with project requirements
Structure and negotiate EPC and multi-package contracts, including risk allocation, interface management, warranties, and performance guarantees
Support cost estimation, budgeting, benchmarking, and market analysis for local project packages
Ensure compliance with Japanese regulations, permitting requirements, utility standards, and grid connection obligations
Build and maintain strong relationships with Japanese contractors, utilities, engineering firms, and suppliers
Provide local market expertise and procurement support during project development and execution phases
Deliver commercial solutions that optimise project outcomes across cost, schedule, quality, and risk
Who We’re Looking For
We are seeking a motivated procurement professional with strong experience in energy storage or complex energy infrastructure.
Desirable Experience:
Significant experience in procurement, commercial management, contracts management, or supply chain management within the Japanese energy or infrastructure sector
Proven experience procuring EPC, Electrical BOP, Civil BOP, Substation, Transmission, Distribution, Grid Connection, or other major infrastructure packages
Strong understanding of Japanese supplier markets, contracting practices, and regulatory requirements
Experience managing complex contractor negotiations and procurement processes
Experience supporting renewable energy, utilities, power generation, transmission & distribution, or major infrastructure projects
Understanding of EPC delivery models and multi-package contracting strategies
Strong commercial acumen and contract negotiation skills
Excellent stakeholder management and communication skills
Structured and analytical working approach
Relevant Bachelor's or Master's degree
Full professional fluency in Japanese
Your Career
JUMBO Consulting Group is driven by the vision of a more sustainable world. You, alongside your talented and like-minded colleagues, are the individuals that will make the difference. You will play an integral role in the development of critical renewable energy and sustainable infrastructure efforts on a global scale.
You will continue to grow your career in a high energy environment, alongside colleagues with a true passion for their work and commitment to providing the best possible solutions to their clients’ challenges.
Enjoy a work culture that is inspiring and fosters collaboration across teams and projects, as employees strive to provide best-in-class service.
We are committed to ensuring we are not only working towards a more sustainable future but also creating a positive, exciting, and rewarding place to work.
You will have access to further education, training, and collaboration with like-minded peers to ensure you reach your full potential and experience daily job satisfaction.
Take the Next Step
Ready to take the next step in your career? Apply now and join JUMBO Consulting Group on its growth journey.
Location: Berlin
Workplace: Hybrid
OUR STORY:
Every year millions of people are either filing their taxes in fear or giving up on their tax refund altogether. We're working on fixing that. Our intuitive app enables anyone, regardless of education or background, to file their taxes with newfound confidence.
Spread across Germany, Spain and the UK, the team at Taxfix Group with its brands Taxfix and Steuerbot, is a compassionate group of solution-finders. We speak our minds openly, and with over 400 professionals, including tax experts, developers, and IT security experts, we're rich in ideas and voices. The group has facilitated more than 3.5 billion euros in tax refunds for its customers since its founding in 2016.
THE OPPORTUNITY:
As our People Intelligence/Apps Technical Product Manager within the People Strategy & Insights team, you'll be a critical part of developing our agentic enablement platform and responsible for building and shipping the People applications that power how we hire, develop, and grow our team — from workforce planning tools to AI-augmented performance and org design solutions.
Reporting to our Director of People Strategy & Insights and collaborating closely with People Partners, Leaders, FP&A, IT, and AI and Platform Engineering, you'll translate complex People domain challenges into elegant, scalable products that make a real difference in how we operate. At Taxfix, we're building an AI-native company — and this role sits right at the heart of that mission.
YOUR RESPONSIBILITIES
- Develop a deep understanding of the employee as “Builder” concept, and map the requirements different parts of the organisation have to unlock the capability of Engineers and non-Engineers to ship agentic workflows.
- Design and implement AI-augmented tools and human-AI collaboration patterns, experimenting with emerging techniques to push the boundaries of what's possible in People operations.
- Build, iterate, and continuously improve People applications using no-code and low-code platforms such as Claude Code, Notion, n8n, Google Cloud Apps, and other AI tools — owning the full product lifecycle from concept through delivery and optimisation.
- Lead the continued adaption of Product mindset and ways of working across the People function, including the development and on going refinement of the People Products Roadmap.
- Translate stakeholder needs into a prioritised People applications roadmap, balancing day-to-day operational demands with longer-term strategic initiatives and a clear build-vs-buy framework.
- Build and maintain integrations across the People tech stack — including HiBob, Ashby, Peakon, and Postgres — ensuring seamless data flows, strong data integrity, and reliable automation via n8n.
- Lead change management for new applications and features, creating documentation, training materials, and enablement sessions, then gathering feedback to iterate rapidly.
- Partner with PSI leadership, People Partners, Workforce Planners, and FP&A, while collaborating with IT and Engineering to ensure all solutions meet IT security and privacy standards.
YOUR PROFILE
- You bring 5+ years of experience in technical product management or a closely related role, with a proven track record of building and shipping internal tools end-to-end.
- You have hands-on experience building with AI tools such as Claude, GPT, or Google AI Studio, and you think naturally about how to design effective human-AI collaboration patterns.
- You are a curious PM that is not afraid to challenge the status quo in a pragmatic and constructive way.
- You are thinking in systems, understanding the economical aspect of internal processes and products and how those can create value.
- You are technically fluent, comfortable working with APIs, webhooks, SQL, and cross-system data flows, and you know when to bring in Engineering versus when to build it yourself.
- You have a product mindset: you manage roadmaps, prioritise ruthlessly, and deliver incremental value in fast-paced environments, all while keeping the end user's experience front and centre.
- You are highly proficient with no-code and low-code platforms, Notion, n8n, AppSheet, Google Cloud Apps, or similar, and you're comfortable designing data models that support complex business logic and reporting.
- Experience in People or HR tech, workforce planning, or org design is a strong plus, as is a background in high-growth startup or scale-up environments where ambiguity is the norm, not the exception.
WHY TAXFIX?
- A chance to do meaningful, people-centric work with an international team of passionate professionals.
- Holistic well-being with free mental health coaching sessions.
- A monthly allowance to spend on an extensive range of services that you can use and roll over as flexibly as you like.
- Employee stock options for all employees—because everyone deserves to benefit from the success they help to create.
- 30 annual vacation days and flexible working hours.
- A generous learning budget to support your personal and professional development and guidance from our internal L&D experts.
- Work from abroad for up to six weeks every year. Just align with your team, and then enjoy your trip.
- Plenty of opportunities to socialise as a team. In addition to internal meetups, our international team hosts regular get-togethers—virtually and in person when possible.
- Free tax declaration filing, of course, through the Taxfix app—and internal support for all personal tax-related questions.
- Have a four-legged friend in your life? We’re happy to have dogs join us in the office.
Excited? So are we. Learn more about Team Taxfix https://medium.com/taxfix on our blog and get a glimpse of our culture.
At Taxfix, we believe that incredible things happen when you have a wealth of perspectives and experiences. We're proudly committed to equal employment and development opportunities no matter your gender, race, religion, age, sexual orientation, colour, disability, or place of origin. To help mitigate any potential unconscious biases, we ask that you refrain from including your picture, age, or marital status on your CV. Let your experiences speak for themselves.
Not sure if you meet all the requirements for this role? Please apply anyway. You might bring something special to the team that we hadn't considered previously.
Location: Australia; Sydney, New South Wales, Australia
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
About the Opportunity
OKX offers deep liquidity, competitive tiered fee structures, and low-latency infrastructure across spot, perpetuals, and options, built for traders who need scale and speed
This is a strategic hire to build and own OKX's HFT/proprietary trading relationships in the Australian market
What You’ll Be Doing
Providing exposure to digital asset products to your network of traders (proprietary trading groups, high frequency traders, and others), and building this network with OKX's support and resources
Developing a strategy to serve traders interested in exposure to digital asset products, including building a pipeline of prospects
Managing the sales cycle for traders end-to-end, including working with OKX's:
- technical experts to answer product questions; and
- business leads to align on commercials for each deal.
Taking product feedback from traders, then communicating this internally to support product improvements
Negotiating commercial terms with prospects, including fee tier structures, rebates, and liquidity provision incentives
Coordinating onboarding of new accounts, including wholesale/sophisticated investor classification, KYC, and legal documentation, working closely with OKX's Compliance and Legal Teams
Supporting technical integration conversations (API/FIX connectivity, colocation where relevant) alongside OKX's technical team
Representing OKX at industry events, conferences, and trading community gatherings to build and maintain relationships
Managing and growing existing accounts post-onboarding, including upselling to higher fee tiers or additional products
What We Look For In You
Existing relationships with market makers, proprietary trading firms, or trading infrastructure providers
At least 4 years of experience in business development or sales:
- Ideally, in industries relating to trading (for example: derivatives, CFDs, FX, commodities - with direct client experience at trading firms, proprietary trading groups, commodity trading advisers)
- With experience at a regulated exchange, broker, futures commission merchant, order management system, data provider or similar
Desire and capability to own a business line in the Australian market for a leading, global digital asset exchange
Interest in digital assets and novel financial products and infrastructure
Understanding of market microstructure, maker-taker fee models, and how HFTs/proprietary trading groups evaluate exchange venues
Familiarity with API- or FIX-based trading relationships (technical fluency not required, but comfort discussing integration requirements)
Track record of managing multi-stakeholder commercial negotiations
Based in Australia, ideally Sydney
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
OKX Statement:
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Noida, India
Workplace: hybrid
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
Responsibilities
We are looking for a Product Manager to take ownership of the DEX Monitoring and Automations area within TeamViewer ONE. This is a high-impact, highly visible role at the centre of TeamViewer's Autonomous Endpoint Management (AEM) strategy — the journey from reactive IT to fully autonomous endpoint operations.
You will own the product vision, roadmap, and delivery for two equally strategic pillars: proactive digital employee experience monitoring (real-time telemetry, DEX scoring, AI-driven insights) and IT workflow automation (the DEX Hub automation library, Tia Scripting, SCALE instructions, and remediation workflows). Working closely with Engineering, UX, Data, Customer Success, Sales, and GTM teams, you will define clear requirements, deliver iterative value, and create measurable outcomes for both IT administrators and the employees they support.
DEX Monitoring & Insights
Define and execute the product roadmap for real-time DEX telemetry, endpoint health monitoring, and experience scoring, evolving the DEX Score to reflect true user-centric performance during live usage.
Drive the development of AI-powered insights that transform raw telemetry into normalized, actionable intelligence — enabling IT teams to detect, investigate, and remediate issues before employees are impacted.
Own the Tia Reporting capability, enabling self-service conversational reporting and dynamic dashboards that replace static analytics with real-time, natural-language-driven insights.
Expand DEX visibility beyond the desktop by leading the strategy for DEX for Mobile (Android and iOS), Exoprise integration for network and SaaS performance monitoring, and future endpoint architecture investments.
Define and track key experience metrics (DEX Score, MTTR, proactive issue resolution rate) and use these to continuously improve platform effectiveness and customer outcomes.
Automations & Workflow Orchestration
Own the vision and roadmap for the TeamViewer DEX Hub automation library — the centralized, single source of truth for OOTB and custom SCALE instructions, automations, and remediation workflows across the organization.
Lead the strategy for Tia Scripting, enabling IT admins to create automations and scripts through natural language — lowering the barrier to automation creation and eliminating dependence on deep PowerShell or Bash expertise.
Define the end-to-end automation lifecycle: from discovery and creation to testing, deployment, monitoring, and continuous improvement — ensuring automation is both powerful and safe for enterprise-scale operations.
Collaborate with Engineering and UX to design automation creation workflows that are accessible to IT generalists while remaining expressive enough for advanced users and MSPs.
Identify and prioritize automation use cases with the highest customer impact, grounded in field data, customer interviews, and win/loss analysis.
Cross-Functional & Strategic
Act as the product domain authority for DEX & Automations — representing roadmap priorities to senior stakeholders, customers, and field teams, and translating strategic goals into actionable, well-scoped requirements.
Partner with GTM, Customer Success, and Sales to develop positioning, enablement materials, and go-to-market strategies that communicate the business value of DEX and automation capabilities to economic buyers (CIOs, DEX Program Owners).
Drive customer discovery through interviews, advisory councils, and field feedback loops — continuously synthesizing market signals into roadmap decisions.
Ensure that all roadmap items ladder to TeamViewer's AEM strategic narrative: the journey from reactive support to proactive, predictive, and ultimately autonomous endpoint management.
Requirements
Must Have
4+ years of product management experience in B2B SaaS, preferably in endpoint management, ITSM, IT operations, or adjacent enterprise software.
Demonstrated experience owning complex, data-intensive product areas with strong analytical ability — comfort with telemetry, metrics-driven roadmapping, and outcome-based KPIs.
Proven ability to translate ambiguous customer problems into well-defined product requirements and ship iterative value in an agile environment.
Strong written and verbal communication skills; able to influence without authority and align cross-functional stakeholders from Engineering to Executive leadership.
Experience working in or alongside GTM, Sales, or Customer Success functions, with the ability to create compelling product positioning and enablement content.
Nice to Have
Hands-on familiarity with DEX platforms (e.g. 1E, Nexthink, Riverbed Aternity) or IT automation tools (e.g. Ansible, PowerShell DSC, ServiceNow Orchestration).
Understanding of AI/ML concepts as applied to IT operations — anomaly detection, predictive analytics, GenAI for scripting or remediation.
Experience in or exposure to the Gartner DEX Management Tools, UEM, or AEM market categories.
Scripting literacy in PowerShell, Bash, or Python — not a hard requirement, but enables faster domain depth and more productive engineering partnerships.
Fluency in German is a plus given the Munich location and regional customer base.
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.
Location: Tokyo, Japan
The Opportunity
Brunswick Group is seeking curious, sharp and proactive minds to join our Tokyo office for a 12-month paid internship programme.
At Brunswick, we advise clients through reputation-defining moments, helping them navigate complex business, financial, political and societal issues. Our Tokyo internship offers hands-on experience working with client teams on research, media monitoring, stakeholder analysis, communications planning, digital strategy and client engagement across Japan, Asia-Pacific and global mandates.
This is an opportunity for analytical and ambitious individuals to gain exposure to high-stakes advisory work, learn from experienced experts, and build a strong foundation for a career in stakeholder engagement.
The internship is designed as a 12-month programme, and candidates should be available to commit to the full duration. High-performing Interns may be considered for future full-time opportunities with Brunswick's Japan team.
About Brunswick in Tokyo
Brunswick's Tokyo office advises leading Japanese and international companies on some of their most important reputation, business and stakeholder challenges. Our team combines deep understanding of Japan's corporate, policy and media landscape with the expertise and reach of Brunswick's global network.
Our advisers support clients across a broad range of situations, including corporate reputation, financial communications, transactions, public affairs, digital strategy, crisis and issues management, stakeholder engagement and leadership positioning. Working closely with colleagues across Asia-Pacific, Europe and North America, the Tokyo team brings together diverse perspectives and specialist expertise to help clients navigate an increasingly complex operating environment.
As an intern, you will have the opportunity to work alongside experienced advisers, contribute meaningfully to client assignments and gain insight into how organisations address critical business and reputational challenges in Japan and around the world
About the Role
As an intern, you will support client teams across a range of assignments, including:
Conducting industry, company, competitor and stakeholder research to support client engagements and new business opportunities
Monitoring media, policy and digital conversations in Japan and internationally, and analysing developments shaping corporate reputation, public discourse and stakeholder expectations
Preparing reports, briefings and intelligence materials on key themes, narratives, market developments and emerging risks and opportunities
Supporting research on current affairs, business leaders, prospective clients and issues affecting clients across sectors
Assisting with client materials, presentations, stakeholder mapping, campaign planning and communications strategy development
Supporting issues and crisis response efforts through rapid research, fact-finding and narrative analysis
Supporting external client events, including investor meetings, media briefings, conferences and broader stakeholder engagement activities
Working on assignments requiring analysis of Japanese and international media, policy developments and business trends
Gaining exposure to how Brunswick develops advice for clients across corporate communications, financial situations, digital strategy, social media, SEO, AI and reputation management
What We Are Looking For
We are looking for candidates who bring:
Excellent written and verbal communication skills in
Japanese and English
, alongside exceptional research, analytical and synthesis skills
A strong academic background and an interest in strategic communications, corporate affairs, business, media, public policy, markets and current affairs
The ability to analyse complex information, identify key insights and communicate them clearly, concisely and accurately
Strong attention to detail, intellectual curiosity and the ability to recognise nuance in complex issues and stakeholder dynamics
An interest in corporate reputation, stakeholder engagement, issues management and the factors shaping public discourse
Understanding of corporate, financial and macroeconomic concepts, and an interest in how organisations navigate business and reputational challenges
Strong digital literacy and an interest in the role of AI, social media and emerging technologies in business and communications
The ability to work effectively across cultures and collaborate with colleagues and clients in both Japan and international markets
A collaborative mindset, positive attitude and the ability to thrive in a fast-paced environment while managing multiple priorities
A positive attitude and sense of humour, contributing to a collaborative, supportive and high-performing team environment
Respect for diverse perspectives and working styles, alongside composure, good judgement and professionalism under pressure
Availability to commit to the full 12-month internship programme and to work from our Tokyo office as part of an in-person team environment
Next Generation Talent at Brunswick
At Brunswick, developing the next generation of talent is central to our culture and long-term success. We are committed to providing aspiring advisers with meaningful opportunities to learn, contribute and grow from the beginning of their careers.
Our internship programme is designed to offer real responsibility, continuous learning and regular feedback. Interns are encouraged to contribute ideas, challenge assumptions and develop their own perspectives while working alongside experienced colleagues who are invested in their development.
Throughout the programme, interns will have opportunities to connect with colleagues across offices, practices and levels of seniority, building professional networks and gaining exposure to the breadth of Brunswick's work and culture.
For those who demonstrate strong performance, intellectual curiosity and a commitment to excellence, the internship can serve as a pathway to future career opportunities within Brunswick.
What You Can Expect
The internship is designed to provide rigorous, practical and well-rounded exposure to advisory work. Interns can expect:
Hands-on experience supporting live client and research assignments
Training in research methodologies, media monitoring, stakeholder analysis and communications planning
Exposure to Brunswick colleagues across teams, practices and offices globally
Mentoring, coaching and regular feedback throughout the programme
Opportunities to build professional networks across business, media and advisory communities
Experience working with both Japanese and international clients across a variety of sectors and situations
Exposure to corporate reputation, financial communications, public affairs, digital strategy and issues management assignments
A collaborative, entrepreneurial and intellectually stimulating working environment
The opportunity to build towards a future career with Brunswick for interns who demonstrate strong performance, curiosity and cultural fit during the programme
About Brunswick
Brunswick is a global advisory firm. We help companies tackle high-stakes issues, navigate complex stakeholder relationships, and deliver high-impact outcomes.
Our clients value our ability to anticipate, shape, and respond to the key players and forces in the financial and investment arena, regulatory and geopolitical universe, NGO community, workforce and beyond. They rely on us for deep experience, fresh perspectives and original thinking. So, in Brunswick you will find an exceptional range of experience and talent with a rich mix of backgrounds. From the beginning, we have prioritized attracting, developing, and retaining the best professionals in the industry, united by a culture of inclusivity, excellence, and intellectual curiosity.
Founded in 1987 in London, the firm has organically grown to 27 offices in 18 countries across the Americas, Europe, Middle East, Africa, Asia and Australia. We operate as a “one-firm firm” with no individual profit centers. This allows us to assemble fully integrated, bespoke teams for each client, able to draw on the full resources of Brunswick anywhere in the world.
Brunswick is an equal opportunity employer. All qualified applicants will be considered without regard to race, religion, color, national origin, gender, sexual orientation, age, disability, pregnancy, genetic information, or any other status protected by applicable law. Please read our
Global Privacy Notice
to understand how your data is managed.
Location: Worldwide
Workplace: hybrid
Shop Manager
Reports to : Shipboard Operations Manager
Job description:
· Leads, coaches, and mentors shop staff with the support of Shop Assistant Manager, while ensuring regular presence on the shop floor.
· Analyzes and understand sales figures, guest needs, identify shopping trends, and areas of deficiency in staff performance, product assortment, or other areas impacting sales and recommends execution of strategy for improvement to corporate office.
· Motivates and coaches shop staff to achieve or exceed sales targets, promotional targets, and high quality retailing standards.
· Ensures the shops are hitting sales targets and meeting performance expectations.
· Prepares promotional planner and event schedule to drive product sales and guest traffic, in partnership with corporate marketing team and Cruise Director to identify cross promotional opportunities and to promote scheduled shop promotions.
· Develops strong relationships with ship’s leadership team, other shipboard vendors and cruise partner staff to execute events and drive guest traffic to store.
· Provides guidance and coaching to shop staff about their performance, on a regular basis, including evaluating performance and taking disciplinary action in accordance with Heinemann standards by partnering closely with corporate HR.
· Trains shop staff on Heinemann’s standards, product knowledge, selling techniques, asset protection and guest service.
· Responsibility for oversight of the receiving process in compliance with Heinemann process, and managing inventory emphasis on asset protection, counts and stock control through the Assistant Manager
· and Inventory Specialist.
· Maintains inventory oversight, tracking of the inventory balances, and leading discrepancy investigation process.
· Maintains excellent visual merchandising standards with high-converting displays; optimize retail sales space for maximum revenue.
· Handles guests’ complaints and queries.
· Must be prepared to multitask and take on additional duties as needed (including vessel safety duties).
Profile:
· At least 2 years’ shipboard retail experience in the Shop Manager position, or 4 years’ experience as a shipboard Assistant Shop Manager, required.
· Excellent ability to identify guest needs and preferences, while possessing excellent customer service skills.
· Excellent ability to identify staff performance issues and decline in morale. Ability to coach and mentor staff.
· Ability to analyze sales figures and trends and recommend strategy based on analysis.
· Fluent in English, oral and written. Ability to speak multiple languages preferred, but not required.
· High School graduation certificate.
· Strong customer service, communication and negotiation skills.
· Knowledge of products
· Knowledge of inventory techniques.
· Ability to stand for extended periods of time and move boxes weighing up to 50lbs.
Length of contract:
4 Months on / 2 Months off
Location: Riyadh
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Job Description
We are seeking an elite Enterprise Sales Manager in Riyadh to bring our global payment infrastructure to Saudi Arabia’s largest enterprises. This is a rare opportunity for a relentless dealmaker to connect the Kingdom’s leading brands to the global digital economy. Backed by our world-class tech stack, you will drive complex, high-stakes contracts and be rewarded with an unrivalled, uncapped recurring commission structure.
🌍 THE ROLE: GLOBAL SCALE, ENTERPRISE IMPACT
You will own the end-to-end enterprise sales cycle, acting as a strategic advisor to C-level executives while collaborating with our global internal teams. You will:
- Architect Global Growth: Identify, target, and conquer top-tier enterprise accounts, building a robust, high-value pipeline across key industries in the Saudi market.
- Close High-Stakes Deals: Drive the adoption of our cutting-edge, cross-border payment solutions to major regional and global players through strategic executive networking, industry events, and direct outreach.
- Own the Enterprise Cycle: Orchestrate complex, multi-layered enterprise sales cycles. Act as the trusted strategic advisor for prospective clients and the primary quarterback for internal global stakeholders.
- Command the Room: Deliver compelling, data-driven pitches and highly tailored proposals that demonstrate exactly how Checkout.com http://Checkout.com's global capabilities solve complex local and international payment challenges.
- Collaborate Globally: Partner seamlessly with cross-functional, global talent across Technology, Product, and Business teams to align our world-class architecture with the specific needs of Saudi enterprises.
- Drive Market Intelligence: Act as the eyes and ears on the ground, sharing critical business insights, competitive intelligence, and local market trends with our global leadership to shape future product and marketing strategies.
🏆 WHAT YOU BRING TO THE TABLE
We are looking for an independent, high-achieving professional who thrives in a fast-paced, matrixed, and highly competitive environment.
- Enterprise Expertise: 6+ years of elite Enterprise/B2B Sales experience, successfully managing complex, high-value deal cycles. (Experience in the Payments or FinTech industry is a massive advantage).
- Executive Network: A formidable, active network of C-level executives, enterprise prospects, and strategic partners across Saudi Arabia.
- Global Business Acumen: A deep understanding of the global e-commerce landscape, cross-border financial factors, and the strategic drivers behind enterprise decision-making.
- Technical Fluency: A genuine passion for disruptive technology. You possess the ability to articulate complex tech and payment architectures clearly to both technical and non-technical enterprise stakeholders.
- Sales Execution: Exceptional executive-level communication and formidable negotiation techniques. Mastery of Salesforce and modern enterprise sales methodologies.
- Unmatched Drive: Highly organized with an entrepreneurial mindset, capable of prioritizing shifting workloads and consistently outperforming aggressive sales targets through personal drive.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Europe; Belgium; France; Ireland; Georgia; Portugal; United Kingdom
Workplace: Remote
BUILD, SCALE & OPERATE LEADING DTC BRANDS ALONGSIDE A-PLAYERS
MANEUVER MARKETING
Our Vision, Mission & Success are fuelled by our commitment to be a driving force of positive change to the health of everyday consumers, providing conscious, high-quality & innovative supplement products.
In just 5 years, we kicked off our own DTC Health & Wellness brand from scratch and scaled it to USD$100M+ in annual sales, serving more than 3,000,000 customers worldwide with an average of 4,000 daily orders across 9 SKUs.
These results caught the attention of The Financial Times https://www.ft.com/high-growth-asia-pacific-ranking-2023, as they ranked us among APACs top High-Growth Companies. We have also been awarded 2nd place on the E50 Awards https://www.sph.com.sg/media-centre/media-releases/fifty-local-smes-honoured-for-pioneering-success-and-innovation-at-30th-e50-awards/, jointly organised by The Business Times and KPMG in Singapore.
This is just the beginning of our journey, and you could be part of the next stage of our growth!
YOUR NEXT ROLE
Join us as HR Business Partner supporting our high-growth Health & Wellness DTC teams, while reporting directly to the Head of People. As an essential member of our lean HR function, you will play a critical role in aligning our People Strategies with our ambitious growth targets.
You’ll partner with all departments in a matrix environment (Creative, Growth, Tech & Ops) and have direct contact with senior managers and leaders to turn business goals into people outcomes. Expect real ownership: run performance cadences, level pay decisions, uplevel managers, and automate HR ops with modern tooling. You’ll refine playbooks, policies, programs and strategies and prove impact with eNPS, cycle time, and retention metrics.
If you are looking for a challenge, eager to learn, love translating data into decisions, coaching managers, and building scalable, hybrid set-up, this role will stretch your craft and accelerate your career growth!
This is a fully remote role that involves close collaboration with Singapore-based stakeholders. Candidates should be able to provide at least 3–4 hours of working overlap each day within Singapore business hours (9:00 AM–6:00 PM SGT).
WHAT YOU’LL DO
COMPETENCY FRAMEWORKS, PERFORMANCE MANAGEMENT & COMPENSATION
- Collaborate to keep job descriptions, levels, competency frameworks, and pay bands current and fit for scale
- Support and strengthen job levelling and role clarity across functions
- Orchestrate SMART KPIs linked to company OKRs, mid-cycle checkpoints, calibrations, and high-quality review narratives
- Coach and train managers on feedback, bias checks, and PDPs/PIPs with clear success criteria
- Convert review outcomes into 30/60/90-day development plans tied to skills, courses, and mentoring support
- Help prepare compensation approval packs with compa-ratio, budget gates, parity checks, and transparent total-rewards rationale
- Perform pre-offer checks and parity spot audits to support fair, consistent compensation decisions
- Ensure performance and compensation processes are documented clearly and applied consistently across teams
EMPLOYEE ENGAGEMENT, CULTURE & COMMUNICATIONS
- Run quarterly pulses, segment insights, and publish action plans with clear owners and timelines
- Translate engagement data into practical recommendations for leaders and managers
- Support employee experience initiatives across both in-person and remote/distributed teams
- Enable managers with comms packs, town hall content, and recognition rituals tied to company values
- Help strengthen culture, connection, inclusion, and follow-through through clear communication and manager enablement
- Measure impact through eNPS, inclusion index, message comprehension, and action completion rates
ONBOARDING, OFFBOARDING & TRANSITIONS
- Coordinate pre-boarding, access, equipment, and day-one readiness with IT, Finance, and Hiring Managers
- Run structured 7/30/60/90/180-day onboarding schedules and capture early feedback to accelerate ramp
- Improve onboarding processes to create a smoother, more scalable, and more consistent new hire experience
- Support structured offboarding processes, ensuring documentation, handovers, and employee exits are managed professionally and thoroughly
- Help manage employee lifecycle transitions, including internal moves and role changes where needed
BUSINESS PARTNERING & STAKEHOLDER MANAGEMENT
- Translate annual OKRs and quarterly business plans into clear people actions with options, trade-offs, and recommendations
- Run structured intakes, document decisions, and maintain stakeholder maps and action trackers
- Facilitate fast, audit-ready decisions across teams and track SLAs, CSAT, and lead times
- Partner with stakeholders across functions to align people practices with business priorities
HR OPERATIONS, COMPLIANCE & HRIS
- Execute Joiner-Mover-Leaver processes flawlessly with versioned docs, evidence, and timely provisioning
- Build knowledge base articles, forms, automated workflows, and simple dashboards for SLAs and data quality
- Maintain compliance calendars, remediate defects quickly, and support audit readiness without rework
- Help ensure core People processes are accurate, well-documented, and operationally strong
LEARNING & DEVELOPMENT
- Map role competencies to learning paths and support assignments, nudges, and recertifications
- Design practice-rich content and manager coaching guides
- Measure behavior and performance change over time and translate learning efforts into practical business value
Report time-to-proficiency, mobility, certification, and ROI narratives each quarter
HOW YOU’LL SUCCEED
Maneuver is an OKRs, KPIs & data-driven company, we are not Mad (Wo)Men (Well, not all), but Math (Wo)Men. As a result, a number of metrics will constitute the basis of your performance and success within this role and the company:
- Culture, Employee Engagement & Satisfaction: eNPS, Turnover, Pulse Study Results
- HR Ops: Onboarding success rate, HCM/HRIS accuracy & P-Files documentation
- Perf. Management: Appraisal completion & Bi-Annual Perf. Management. efficiency
- L&D: Implementation of 70/20/10 model across all teams
WHAT YOU BRING
- 5–8 years HR experience as an HRBP, partnering with manager-level stakeholders in fast-paced, remote-first teams. Ideally with a mix of consultancy & in-house background, expertise within the D2C/Performance Marketing space is advantageous yet not mandatory
- Proven experience driving E2E People process across multiple fronts simultaneously in a matrix environment, supporting overall strategy while owning implementation, training and follow-ups with respective stakeholders and timeframes
- Strong organisational & time management skills to prioritise effectively & streamline processes. Excellent knowledge of time management principles (Gantt Charts) & SaaS highly preferred (Asana, Monday, etc…)
- Proficiency with Google Workspace and other office management tools such as Notion, Asana and Slack, enabling you to work seamlessly with digital records, databases, and communication critical to workplace operations
- Effective, streamlined & clear written/verbal communication skills interacting and influencing internal (e.g. Leaders, Managers & Employees) and external stakeholders
Location: Canada - Remote; Toronto
Workplace: Remote
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
- Independently drive complex enterprise deals end-to-end: Manage a broad enterprise book with strong autonomy, leading 6- and 7-figure deal cycles from prospecting to close.
- Multi-thread to the C-suite: Lead VP-level conversations, build durable C-suite relationships across customer orgs, and earn credibility quickly with new stakeholders.
- Manage risk proactively: Identify and manage deal risk early; build rigorous stakeholder maps for your accounts.
- Make the hard calls: Partner with your manager (and, at the senior level, operate more independently) on pricing, escalation timing, exec alignment, and deal strategy — coming to the table with a point of view, not just a problem.
- Leverage leadership & co-founders: Bring in Sierra's co-founders effectively for exec engagement when it moves a deal.
- Raise the bar: Act as a visible, steady leader on deal teams; proactively elevate the team's standard without being asked.
- Operate as an AI-native seller: Leverage AI tools across the full sales cycle- account research, personalized outreach, call summarization, pipeline forecasting, and deal execution- to automate low-value tasks and reinvest that time into high-value customer relationships, while continuously adopting and experimenting with new tools to work faster and smarter than traditional methods allow.
WHAT YOU'LL BRING
- 8- 10 years of enterprise customer-facing sales experience, identifying and closing large accounts.
- Experience managing a $1M+ quota and running end-to-end complex 6- and 7-figure ACV deals.
- Proven ability to multi-thread and build trusted relationships across customer C-suites.
- Exceptional verbal and written communication.
- Analytical mindset - you analyze market trends, spot opportunities, and make data-driven decisions.
EVEN BETTER...
- Familiarity with the AI landscape, key players, and emerging trends.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: US - Remote; San Francisco, CA; New York, NY; Atlanta, GA
Workplace: Remote
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
- Independently drive complex enterprise deals end-to-end: Manage a broad enterprise book with strong autonomy, leading 6- and 7-figure deal cycles from prospecting to close.
- Multi-thread to the C-suite: Lead VP-level conversations, build durable C-suite relationships across customer orgs, and earn credibility quickly with new stakeholders.
- Manage risk proactively: Identify and manage deal risk early; build rigorous stakeholder maps for your accounts.
- Make the hard calls: Partner with your manager (and, at the senior level, operate more independently) on pricing, escalation timing, exec alignment, and deal strategy — coming to the table with a point of view, not just a problem.
- Leverage leadership & co-founders: Bring in Sierra's co-founders effectively for exec engagement when it moves a deal.
- Raise the bar: Act as a visible, steady leader on deal teams; proactively elevate the team's standard without being asked.
- Operate as an AI-native seller: Leverage AI tools across the full sales cycle- account research, personalized outreach, call summarization, pipeline forecasting, and deal execution- to automate low-value tasks and reinvest that time into high-value customer relationships, while continuously adopting and experimenting with new tools to work faster and smarter than traditional methods allow.
WHAT YOU'LL BRING
- 8- 10 years of enterprise customer-facing sales experience, identifying and closing large accounts.
- Experience managing a $1M+ quota and running end-to-end complex 6- and 7-figure ACV deals.
- Proven ability to multi-thread and build trusted relationships across customer C-suites.
- Exceptional verbal and written communication.
- Analytical mindset - you analyze market trends, spot opportunities, and make data-driven decisions.
EVEN BETTER...
- Familiarity with the AI landscape, key players, and emerging trends.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As the Engineering Manager for Model Infrastructure, you'll lead the team responsible for the platform powering every model request across Harvey. You'll partner closely with AI Research, Product Engineering, Infrastructure, and external AI providers to ensure our platform remains reliable, scalable, and cost-efficient as our business grows.
Model Infrastructure is one of Harvey's most strategic engineering organizations. Every product capability—from chat experiences and agents to document workflows and future reasoning systems—depends on this platform.
Over the next several years, the team will evolve beyond operating third-party models to building the infrastructure that enables Harvey to train, evaluate, deploy, and operate our own frontier AI models. This role offers the opportunity to shape the technical foundation of Harvey's AI platform and build an organization that will power the company's next phase of growth.
WHAT YOU'LL DO
- Lead and grow a high-performing team of software engineers responsible for Harvey's Model Infrastructure platform.
- Define the technical roadmap for model reliability, scalability, and operational excellence.
- Build highly reliable systems for model provisioning, capacity management, failover, and incident response across multiple AI providers.
- Own Harvey's multi-provider model platform, including provider integrations, SDK upgrades, API migrations, and onboarding new model providers.
- Drive the evolution of our Unified Model Controller (UMC) and Model Selector platform to automatically detect degraded models and intelligently route traffic based on health, latency, quality, compliance, and cost.
- Improve observability through health dashboards, alerting, token usage analytics, cost reporting, and end-to-end model telemetry.
- Partner with Product Engineering to support new model launches, capacity planning, experimentation, and proactive production monitoring.
- Lead initiatives to improve inference efficiency, reduce infrastructure costs, and increase model utilization across providers.
- Build the infrastructure foundation for Harvey's future model training efforts, including data pipelines, model operations, training environments, and AI platform capabilities.
- Partner with executive leadership on long-term AI infrastructure strategy and vendor relationships.
- Recruit, mentor, and develop exceptional engineering talent while fostering a culture of technical excellence and operational ownership.
WHAT YOU HAVE
- 8+ years of software engineering experience, including multiple years managing high-performing engineering teams.
- Experience leading teams responsible for large-scale distributed systems or cloud infrastructure.
- Strong technical background that enables you to guide architectural decisions and mentor senior engineers.
- Experience operating highly available production services with strong reliability and operational excellence.
- Experience building platforms that require scalability, observability, automation, and cost optimization.
- Strong cross-functional leadership skills with the ability to partner effectively across Engineering, Research, Product, and external vendors.
- Excellent communication skills and the ability to influence technical strategy across organizations.
- A passion for building teams and developing engineering talent.
NICE TO HAVE
- Experience with AI infrastructure, LLM serving, or machine learning platforms.
- Experience working with multiple model providers such as OpenAI, Anthropic, Azure OpenAI, Fireworks, Baseten, or open-source model ecosystems.
- Experience building inference platforms, model gateways, traffic routing systems, or policy-based serving infrastructure.
- Experience with Kubernetes, cloud infrastructure, distributed systems, and large-scale observability platforms.
- Experience supporting GPU infrastructure, model training platforms, or ML infrastructure.
- Familiarity with data platforms and technologies such as Spark, Kafka, Flink, Airflow, or Iceberg.
- Experience leading organizations through periods of rapid growth and technical transformation.
COMPENSATION
$260,000 - $350,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-AN2
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Paris, France
About the Company
Freedom24 is a brokerage and investment company headquartered in Cyprus, with representative offices in France, Germany, Italy, Lithuania, Bulgaria, the Netherlands, Portugal, Spaiт and Poland. The company provides clients with access to global stock exchanges, investment products, and brokerage services across the European market.
We are currently launching a new strategic project - a digital bank in France.
About the Project
This is a greenfield project: there is no product, team, license, or infrastructure yet - all of it needs to be built from the ground up. We are looking for a director who will take full end-to-end ownership of the project: from strategy, licensing and team building to the first customer and scaling.
Key Responsibilities
Leading the turnkey launch of a digital bank: from concept to operational go-live:
Product and operating strategy
: retail products, SME, payment services, cards, online channels.
Fintech architecture
: designing the architecture and managing development of the bank's digital platform.
Licensing
: managing the banking license application process — liaising with the regulator, consultants, and auditors.
Operating model
: building risk management, compliance, KYC/AML, and customer service processes.
Team
: building and leading the team, hiring key executives and experts.
Finance and planning
: financial and strategic planning, budget formation and execution control.
Representation
: representing the company to regulators, partners, and investors.
Negotiations and partnerships
: negotiating with vendors, fintech providers, and payment systems.
Requirements
Proven experience launching a bank/neobank/fintech product from scratch, preferably in Europe.
Understanding of French or European banking regulation (ACPR, ECB, PSD2, AML5/6, GDPR); experience obtaining a banking or EMI license is a strong plus.
Experience building a team from the ground up (hiring key executives, organizational structure).
Background in digital banking/fintech in a senior management role (COO, startup CEO, Head of Digital Banking, Country Manager, etc.).
Understanding of technology: core banking systems, BaaS providers, payment infrastructure, mobile development (deep understanding of product and architecture, not necessarily hands-on technical expertise).
Fluent in French and English (French is critical for working with the regulator and hiring the local team).
Entrepreneurial mindset: ready to work in startup mode — from strategy to operational details.
Nice to Have
Personal network of contacts at ACPR/Banque de France or among licensing consultants.
Experience working with BaaS platforms or partner banks in France.
Experience raising investment/capital for a fintech project.
Benefits
Competitive salary and bonus scheme - the exact figure to be finalized at the final stages.
Operational and business support from our operating hub in achieving the project's goals.
A key leadership role in a strategically important project for the group - with real influence over architecture, product, and launch outcomes.
Backing and resources of an established international investment group: the holding's legal, financial, HR, and IT infrastructure.
The chance to build a bank and a team from a blank slate - a rare full-cycle launch experience for a professional at this level.
Location: Indonesia; Malaysia; Thailand; China
Who are we?
Avomind is a global recruitment company specializing in commercial, strategy, analytics, operations, and technology talent. We help fast-growing companies scale internationally by connecting them with driven, high-potential professionals who can make real impact.
Speed and quality are at the core of how we operate. We work with companies entering new markets, scaling rapidly, or searching for highly specialized talent with unique requirements.
Our team is global and fully remote, operating across Berlin, Barcelona, Toronto, and Jakarta. We support clients worldwide across key growth regions:
Europe:
Go-to-market, strategy, and commercial roles across Germany, France, Spain, the Nordics, and the Netherlands.
USA:
Professional services, investment, eCommerce, and life sciences roles across major US markets.
Asia:
Supporting companies across Singapore, Hong Kong, China, Indonesia, Malaysia, and India — particularly those expanding into new markets.
Our proprietary network includes partnerships with over 200 leading academic institutions worldwide, including top-tier MBA programs, enabling us to access exceptional global talent.
What are we looking for?
We are growing our Talent Acquisition team in APAC and are looking for ambitious individuals who want to build a strong career in recruitment and become experts at identifying and engaging top talent globally.
This role sits at the heart of Avomind’s success. You will work closely with Project Managers, Business Development, and Marketing teams, and global stakeholders to deliver high-quality candidates and drive impactful hiring outcomes.
If you thrive in a fast-paced, international environment and enjoy working with people, strategy, and data-driven decision-making — we would love to meet you.
Working Setup
Work Days: Monday–Friday
Work Hours: 11:00 – 20:00 (Jakarta time, with some flexibility) to ensure effective collaboration across global teams.
What will you be doing on a daily basis?
As a Talent Acquisition Associate, you will play a key role in executing our global recruitment strategy:
Actively contribute to outbound and inbound recruitment initiatives by identifying and engaging strong candidate pipelines.
Conduct direct sourcing through LinkedIn Recruiter, Sales Navigator, Google X-Ray, and other creative sourcing channels.
Perform screening interviews to assess candidates’ experience, motivation, and cultural fit.
Own candidate coordination and ensure a smooth, professional recruitment experience throughout the process.
Collaborate closely with Project Managers, Business Development, and Marketing teams to understand hiring needs and market trends.
Provide insights on candidate landscape, compensation trends, and market availability.
Take ownership of candidate experience and build strong relationships with talent globally.
Work in a performance-driven environment focused on delivering consistent quality hires.
You will work alongside an experienced, international team and gain exposure to global recruitment projects across multiple industries and markets.
Requirements
We would love to hear from you if you:
Are
fluent
in
Mandarin and
English
(minimum C1 level). Additional languages are a strong advantage.
Hold at least a
Bachelor’s degree
in a relevant field (e.g., Psychology, Business, Communication, Economics, English, Chinese or similar) with strong academic performance.
Fresh graduates are highly encouraged to apply.
Graduated from top universities or have participated in international exchange programs (highly preferred). Have a minimum GPA of 3.50/4.00.
Demonstrate noteworthy extracurricular achievements during university; leadership experience or active involvement in student organizations is a strong advantage.
Have
up to 3 years of total full-time
experience (maximum)
. Internship exposure in recruitment, talent acquisition, sales, business development, or human resources is considered a strong plus.
Are motivated to build a career in recruitment and thrive in goal-oriented environments.
Possess strong communication skills and enjoy working in an international, fast-paced setting.
Are collaborative, proactive, and demonstrate a growth mindset.
Have experience using LinkedIn Recruiter, Sales Navigator, ATS platforms, or similar tools (preferred but not mandatory).
What’s in it for you?
Let's split it into a few key areas:
Career Booster
Coaching & Development Program.
Weekly global trainings and continuous learning opportunities.
Fast-track career progression (70% of our team were promoted in the last 12 months).
Exposure to international markets and global clients.
Learn directly from experienced team members in a flat hierarchy environment where ideas and initiative are valued.
Modern Work & Culture
Full remote set-up with flexible working style.
Work alongside a highly international and diverse team across Europe, APAC, and the Americas.
A culture built on transparency, proactivity, collaboration, and resourcefulness — we support each other, share knowledge openly, and step in to help when needed.
Ownership and autonomy: you are trusted to manage your work and contribute ideas that make an impact.
Compensation & Benefits
Competitive monthly base salary.
Monthly commission structure for each successfully hired candidate — uncapped earning potential aligned with your performance.
20 vacation days per year + local public holidays.
Location: Yerevan, Armenia
Company Description
Our client is a global organization operating within the financial services and trading industry, providing individuals with access to a wide range of financial markets, including equities, commodities, and foreign exchange.
With over two decades of experience, the company has built a strong international presence, serving a diverse customer base across multiple regions. It operates through a portfolio of established brands and continues to expand its global footprint.
The organization focuses on delivering user-friendly platforms, efficient services, and reliable support to help clients navigate financial markets. With offices across key international hubs, it offers a dynamic and multicultural working environment with opportunities for professional growth.
About the Role
Our client is seeking a highly organized and detail-oriented
Customer Success Specialist
to support the operational backbone of its Customer Success function. This role is primarily focused on
Workforce Management (WFM)
and
Knowledge Management (Help Centre ownership)
, ensuring customer-facing teams are well-resourced, operationally efficient, and equipped with accurate, scalable content.
The successful candidate will play a key role in optimizing team performance, maintaining high-quality customer-facing resources, and driving operational excellence across the department. The role will also provide occasional support to Sales Enablement initiatives as needed.
Key Responsibilities
1. Workforce Management (Primary Focus)
Own and manage Workforce Management (WFM) processes for Customer Services teams, including:
Forecasting customer demand based on volume, seasonality, and trends.
Capacity planning and resource allocation.
Scheduling and workload distribution.
Monitor real-time performance against SLAs, KPIs, and productivity targets.
Identify operational gaps and recommend process improvements to optimize efficiency and service quality.
Partner with Customer Services leadership on headcount planning and team scaling strategies.
Maintain reporting dashboards and provide regular insights on team performance and resource utilization.
2. Knowledge Management & Help Centre Ownership (Primary Focus)
Own the end-to-end lifecycle of Help Centre content, including:
Content creation, editing, and publishing.
Ensuring all content remains accurate, up to date, and aligned with product updates and customer needs.
Monitor content performance (e.g. deflection rate, article usefulness, search success) and drive continuous optimization initiatives.
Establish and maintain content standards, taxonomy, and governance to ensure consistency and quality.
3. Sales Enablement Support (Secondary Responsibility)
Provide ad hoc support to Sales Enablement initiatives, including:
Creatio support.
Assignment logic administration and optimization.
Skills & Qualifications
3 to 5 years of experience in Customer Success Operations, Support Operations, Workforce Management, or a similar operational role.
Strong hands-on experience with Workforce Management (WFM), forecasting, capacity planning, or operations planning.
Strong analytical mindset with experience using data to drive operational decisions (e.g. Excel, BI tools, dashboards).
Excellent written communication skills with the ability to simplify complex topics into clear, user-friendly content.
Highly organized with exceptional attention to detail and the ability to manage multiple priorities effectively.
What We're Looking For
An operations-focused professional who thrives on structure, data, and process optimization.
Someone with a strong sense of ownership and exceptional attention to detail.
A collaborative team player who can work effectively across multiple functions and stakeholders.
A continuous improvement mindset with a focus on scalability, operational excellence, and efficiency.
Amsterdam, Netherlands; London, United Kingdom
УдалённоPoland
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