Location: State of São Paulo, Brazil
Workplace: fully
About Global University Systems (GUS)
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.
About the Role
The Operations and Expense Coordinator provides financial, operational, and administrative coordination to support the Student Recruitment division in delivering recruitment, marketing, travel, and event activities efficiently. The role serves as a central point of coordination for employee reimbursements, purchasing and payment transactions, travel arrangements, marketing materials, event-related expenses, operational schedules, team communications, reporting, and day-to-day team queries.
Working closely with Finance, Procurement, Accounts Payable, Marketing, managers, employees, and external vendors, the coordinator ensures that transactions are accurate, properly documented, approved, policy-compliant, and completed within established deadlines. The role manages competing priorities, maintains reliable trackers and reports, communicates clear updates, responds promptly to team queries, and follows up proactively with stakeholders while working with minimal supervision.
Key Responsibilities
· Coordinate payments, expenses, travel, and purchasing by managing employee reimbursements and payment transactions for travel, marketing materials, events, vendors, and other approved business expenses from submission through completion.
· Review requests, receipts, invoices, approvals, coding, and supporting documentation for completeness, accuracy, policy compliance, and timely processing.
· Coordinate travel arrangements, registrations, accommodation, transportation, and related payments for recruitment activities, meetings, and events.
· Track outstanding reimbursements, invoices, purchase requests, and transactions, following up proactively with employees, approvers, Finance, Procurement, Accounts Payable, and vendors to meet deadlines.
· Reconcile expense and purchasing records, investigate discrepancies, and maintain accurate logs and documentation for reporting and audit purposes.
· Provide employees with clear guidance on reimbursement, travel, purchasing, and payment procedures while handling financial and personal information with discretion and following established internal controls.
· Maintain operational trackers, reports, and team support by updating accurate Excel trackers for expenses, transactions, activities, deadlines, campaign plans, and other operational requirements.
· Prepare and distribute recurring and ad hoc reports, status updates, summaries, and supporting data for managers and the wider team.
· Respond to team queries related to campaign planners, reports, payments, processes, deadlines, and the status of submitted requests.
· Review information for missing or inconsistent data and follow up with the appropriate stakeholders to produce complete and reliable outputs.
· Coordinate administrative operations and team communications by scheduling meetings, coordinating calendars, preparing agendas and materials, and communicating logistical details and follow-up actions.
· Draft and distribute team communications, reminders, announcements, operational updates, and requests for information.
Experience & Skills
· Bachelor’s degree in business administration, Accounting, Finance, or a related discipline.
· Minimum of two years’ experience in operations coordination, administrative support, employee reimbursements, accounts payable or purchasing support, travel and event coordination, or financial transaction processing.
· Experience supporting financial transactions, approvals, reconciliations, documentation, and cross-functional operational processes.
· Experience working in a deadline-driven environment with multiple stakeholders and competing priorities.
· Advanced proficiency in Microsoft Excel, including formulas, lookups, filters, sorting, pivot tables, data validation, reconciliation, and the preparation of accurate trackers and reports.
· Proficiency with Outlook, Word, PowerPoint, Teams, and shared document platforms; familiarity with SF, Power BI, and expense, purchasing, or finance systems is an asset.
· Knowledge of reimbursement, invoice, purchasing, travel, expense-claim, payment, and reconciliation processes.
· Strong numerical accuracy and the ability to organise, validate, analyse, and present operational and financial information.
· Excellent written and verbal communication, stakeholder service, follow-up, problem-solving, and prioritisation skills.
· Ability to interpret procedures, apply sound judgement, work independently with minimal supervision, and escalate exceptions appropriately.
· Exceptional attention to detail, organisation, discretion, accountability, and ownership of work involving money and confidential information.
· Proactive, dependable, tactful, and comfortable managing approvals, competing deadlines, and persistent follow-up while keeping managers informed of progress, risks, and exceptions.
· Prioritise assignments, anticipate next steps, resolve routine issues independently, and escalate risks or delays when management input is required.
· Build effective relationships with internal and external stakeholders, provide responsive service, protect confidential information, and contribute to an inclusive, supportive, and transparent team environment.
Salary range for the right candidate: $800-1000 USD/monthly
Other Information
Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.
Location: Mexico City, Mexico
Workplace: fully
About Global University Systems (GUS)
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.
About the Role
The Operations and Expense Coordinator provides financial, operational, and administrative coordination to support the Student Recruitment division in delivering recruitment, marketing, travel, and event activities efficiently. The role serves as a central point of coordination for employee reimbursements, purchasing and payment transactions, travel arrangements, marketing materials, event-related expenses, operational schedules, team communications, reporting, and day-to-day team queries.
Working closely with Finance, Procurement, Accounts Payable, Marketing, managers, employees, and external vendors, the coordinator ensures that transactions are accurate, properly documented, approved, policy-compliant, and completed within established deadlines. The role manages competing priorities, maintains reliable trackers and reports, communicates clear updates, responds promptly to team queries, and follows up proactively with stakeholders while working with minimal supervision.
Key Responsibilities
· Coordinate payments, expenses, travel, and purchasing by managing employee reimbursements and payment transactions for travel, marketing materials, events, vendors, and other approved business expenses from submission through completion.
· Review requests, receipts, invoices, approvals, coding, and supporting documentation for completeness, accuracy, policy compliance, and timely processing.
· Coordinate travel arrangements, registrations, accommodation, transportation, and related payments for recruitment activities, meetings, and events.
· Track outstanding reimbursements, invoices, purchase requests, and transactions, following up proactively with employees, approvers, Finance, Procurement, Accounts Payable, and vendors to meet deadlines.
· Reconcile expense and purchasing records, investigate discrepancies, and maintain accurate logs and documentation for reporting and audit purposes.
· Provide employees with clear guidance on reimbursement, travel, purchasing, and payment procedures while handling financial and personal information with discretion and following established internal controls.
· Maintain operational trackers, reports, and team support by updating accurate Excel trackers for expenses, transactions, activities, deadlines, campaign plans, and other operational requirements.
· Prepare and distribute recurring and ad hoc reports, status updates, summaries, and supporting data for managers and the wider team.
· Respond to team queries related to campaign planners, reports, payments, processes, deadlines, and the status of submitted requests.
· Review information for missing or inconsistent data and follow up with the appropriate stakeholders to produce complete and reliable outputs.
· Coordinate administrative operations and team communications by scheduling meetings, coordinating calendars, preparing agendas and materials, and communicating logistical details and follow-up actions.
· Draft and distribute team communications, reminders, announcements, operational updates, and requests for information.
Experience & Skills
· Bachelor’s degree in business administration, Accounting, Finance, or a related discipline.
· Minimum of two years’ experience in operations coordination, administrative support, employee reimbursements, accounts payable or purchasing support, travel and event coordination, or financial transaction processing.
· Experience supporting financial transactions, approvals, reconciliations, documentation, and cross-functional operational processes.
· Experience working in a deadline-driven environment with multiple stakeholders and competing priorities.
· Advanced proficiency in Microsoft Excel, including formulas, lookups, filters, sorting, pivot tables, data validation, reconciliation, and the preparation of accurate trackers and reports.
· Proficiency with Outlook, Word, PowerPoint, Teams, and shared document platforms; familiarity with SF, Power BI, and expense, purchasing, or finance systems is an asset.
· Knowledge of reimbursement, invoice, purchasing, travel, expense-claim, payment, and reconciliation processes.
· Strong numerical accuracy and the ability to organise, validate, analyse, and present operational and financial information.
· Excellent written and verbal communication, stakeholder service, follow-up, problem-solving, and prioritisation skills.
· Ability to interpret procedures, apply sound judgement, work independently with minimal supervision, and escalate exceptions appropriately.
· Exceptional attention to detail, organisation, discretion, accountability, and ownership of work involving money and confidential information.
· Proactive, dependable, tactful, and comfortable managing approvals, competing deadlines, and persistent follow-up while keeping managers informed of progress, risks, and exceptions.
· Prioritise assignments, anticipate next steps, resolve routine issues independently, and escalate risks or delays when management input is required.
· Build effective relationships with internal and external stakeholders, provide responsive service, protect confidential information, and contribute to an inclusive, supportive, and transparent team environment.
Salary range for the right candidate: $800-1000 USD/monthly
Other Information
Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.
Location: Mexico City, Mexico
Workplace: fully
About Global University Systems (GUS)
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.
About the Role
The Operations and Expense Coordinator provides financial, operational, and administrative coordination to support the Student Recruitment division in delivering recruitment, marketing, travel, and event activities efficiently. The role serves as a central point of coordination for employee reimbursements, purchasing and payment transactions, travel arrangements, marketing materials, event-related expenses, operational schedules, team communications, reporting, and day-to-day team queries.
Working closely with Finance, Procurement, Accounts Payable, Marketing, managers, employees, and external vendors, the coordinator ensures that transactions are accurate, properly documented, approved, policy-compliant, and completed within established deadlines. The role manages competing priorities, maintains reliable trackers and reports, communicates clear updates, responds promptly to team queries, and follows up proactively with stakeholders while working with minimal supervision.
Key Responsibilities
· Coordinate payments, expenses, travel, and purchasing by managing employee reimbursements and payment transactions for travel, marketing materials, events, vendors, and other approved business expenses from submission through completion.
· Review requests, receipts, invoices, approvals, coding, and supporting documentation for completeness, accuracy, policy compliance, and timely processing.
· Coordinate travel arrangements, registrations, accommodation, transportation, and related payments for recruitment activities, meetings, and events.
· Track outstanding reimbursements, invoices, purchase requests, and transactions, following up proactively with employees, approvers, Finance, Procurement, Accounts Payable, and vendors to meet deadlines.
· Reconcile expense and purchasing records, investigate discrepancies, and maintain accurate logs and documentation for reporting and audit purposes.
· Provide employees with clear guidance on reimbursement, travel, purchasing, and payment procedures while handling financial and personal information with discretion and following established internal controls.
· Maintain operational trackers, reports, and team support by updating accurate Excel trackers for expenses, transactions, activities, deadlines, campaign plans, and other operational requirements.
· Prepare and distribute recurring and ad hoc reports, status updates, summaries, and supporting data for managers and the wider team.
· Respond to team queries related to campaign planners, reports, payments, processes, deadlines, and the status of submitted requests.
· Review information for missing or inconsistent data and follow up with the appropriate stakeholders to produce complete and reliable outputs.
· Coordinate administrative operations and team communications by scheduling meetings, coordinating calendars, preparing agendas and materials, and communicating logistical details and follow-up actions.
· Draft and distribute team communications, reminders, announcements, operational updates, and requests for information.
Experience & Skills
· Bachelor’s degree in business administration, Accounting, Finance, or a related discipline.
· Minimum of two years’ experience in operations coordination, administrative support, employee reimbursements, accounts payable or purchasing support, travel and event coordination, or financial transaction processing.
· Experience supporting financial transactions, approvals, reconciliations, documentation, and cross-functional operational processes.
· Experience working in a deadline-driven environment with multiple stakeholders and competing priorities.
· Advanced proficiency in Microsoft Excel, including formulas, lookups, filters, sorting, pivot tables, data validation, reconciliation, and the preparation of accurate trackers and reports.
· Proficiency with Outlook, Word, PowerPoint, Teams, and shared document platforms; familiarity with SF, Power BI, and expense, purchasing, or finance systems is an asset.
· Knowledge of reimbursement, invoice, purchasing, travel, expense-claim, payment, and reconciliation processes.
· Strong numerical accuracy and the ability to organise, validate, analyse, and present operational and financial information.
· Excellent written and verbal communication, stakeholder service, follow-up, problem-solving, and prioritisation skills.
· Ability to interpret procedures, apply sound judgement, work independently with minimal supervision, and escalate exceptions appropriately.
· Exceptional attention to detail, organisation, discretion, accountability, and ownership of work involving money and confidential information.
· Proactive, dependable, tactful, and comfortable managing approvals, competing deadlines, and persistent follow-up while keeping managers informed of progress, risks, and exceptions.
· Prioritise assignments, anticipate next steps, resolve routine issues independently, and escalate risks or delays when management input is required.
· Build effective relationships with internal and external stakeholders, provide responsive service, protect confidential information, and contribute to an inclusive, supportive, and transparent team environment.
Salary range for the right candidate: $800-1000 USD/monthly
Other Information
Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.
Location: Bogota, Colombia
Workplace: fully
About Global University Systems (GUS)
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.
About the Role
The Operations and Expense Coordinator provides financial, operational, and administrative coordination to support the Student Recruitment division in delivering recruitment, marketing, travel, and event activities efficiently. The role serves as a central point of coordination for employee reimbursements, purchasing and payment transactions, travel arrangements, marketing materials, event-related expenses, operational schedules, team communications, reporting, and day-to-day team queries.
Working closely with Finance, Procurement, Accounts Payable, Marketing, managers, employees, and external vendors, the coordinator ensures that transactions are accurate, properly documented, approved, policy-compliant, and completed within established deadlines. The role manages competing priorities, maintains reliable trackers and reports, communicates clear updates, responds promptly to team queries, and follows up proactively with stakeholders while working with minimal supervision.
Key Responsibilities
· Coordinate payments, expenses, travel, and purchasing by managing employee reimbursements and payment transactions for travel, marketing materials, events, vendors, and other approved business expenses from submission through completion.
· Review requests, receipts, invoices, approvals, coding, and supporting documentation for completeness, accuracy, policy compliance, and timely processing.
· Coordinate travel arrangements, registrations, accommodation, transportation, and related payments for recruitment activities, meetings, and events.
· Track outstanding reimbursements, invoices, purchase requests, and transactions, following up proactively with employees, approvers, Finance, Procurement, Accounts Payable, and vendors to meet deadlines.
· Reconcile expense and purchasing records, investigate discrepancies, and maintain accurate logs and documentation for reporting and audit purposes.
· Provide employees with clear guidance on reimbursement, travel, purchasing, and payment procedures while handling financial and personal information with discretion and following established internal controls.
· Maintain operational trackers, reports, and team support by updating accurate Excel trackers for expenses, transactions, activities, deadlines, campaign plans, and other operational requirements.
· Prepare and distribute recurring and ad hoc reports, status updates, summaries, and supporting data for managers and the wider team.
· Respond to team queries related to campaign planners, reports, payments, processes, deadlines, and the status of submitted requests.
· Review information for missing or inconsistent data and follow up with the appropriate stakeholders to produce complete and reliable outputs.
· Coordinate administrative operations and team communications by scheduling meetings, coordinating calendars, preparing agendas and materials, and communicating logistical details and follow-up actions.
· Draft and distribute team communications, reminders, announcements, operational updates, and requests for information.
Experience & Skills
· Bachelor’s degree in business administration, Accounting, Finance, or a related discipline.
· Minimum of two years’ experience in operations coordination, administrative support, employee reimbursements, accounts payable or purchasing support, travel and event coordination, or financial transaction processing.
· Experience supporting financial transactions, approvals, reconciliations, documentation, and cross-functional operational processes.
· Experience working in a deadline-driven environment with multiple stakeholders and competing priorities.
· Advanced proficiency in Microsoft Excel, including formulas, lookups, filters, sorting, pivot tables, data validation, reconciliation, and the preparation of accurate trackers and reports.
· Proficiency with Outlook, Word, PowerPoint, Teams, and shared document platforms; familiarity with SF, Power BI, and expense, purchasing, or finance systems is an asset.
· Knowledge of reimbursement, invoice, purchasing, travel, expense-claim, payment, and reconciliation processes.
· Strong numerical accuracy and the ability to organise, validate, analyse, and present operational and financial information.
· Excellent written and verbal communication, stakeholder service, follow-up, problem-solving, and prioritisation skills.
· Ability to interpret procedures, apply sound judgement, work independently with minimal supervision, and escalate exceptions appropriately.
· Exceptional attention to detail, organisation, discretion, accountability, and ownership of work involving money and confidential information.
· Proactive, dependable, tactful, and comfortable managing approvals, competing deadlines, and persistent follow-up while keeping managers informed of progress, risks, and exceptions.
· Prioritise assignments, anticipate next steps, resolve routine issues independently, and escalate risks or delays when management input is required.
· Build effective relationships with internal and external stakeholders, provide responsive service, protect confidential information, and contribute to an inclusive, supportive, and transparent team environment.
Salary range for the right candidate: $800-1000 USD/monthly
Other Information
Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.
Location: Bogota, Colombia
Workplace: fully
About Global University Systems (GUS)
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.
About the Role
The Operations and Expense Coordinator provides financial, operational, and administrative coordination to support the Student Recruitment division in delivering recruitment, marketing, travel, and event activities efficiently. The role serves as a central point of coordination for employee reimbursements, purchasing and payment transactions, travel arrangements, marketing materials, event-related expenses, operational schedules, team communications, reporting, and day-to-day team queries.
Working closely with Finance, Procurement, Accounts Payable, Marketing, managers, employees, and external vendors, the coordinator ensures that transactions are accurate, properly documented, approved, policy-compliant, and completed within established deadlines. The role manages competing priorities, maintains reliable trackers and reports, communicates clear updates, responds promptly to team queries, and follows up proactively with stakeholders while working with minimal supervision.
Key Responsibilities
· Coordinate payments, expenses, travel, and purchasing by managing employee reimbursements and payment transactions for travel, marketing materials, events, vendors, and other approved business expenses from submission through completion.
· Review requests, receipts, invoices, approvals, coding, and supporting documentation for completeness, accuracy, policy compliance, and timely processing.
· Coordinate travel arrangements, registrations, accommodation, transportation, and related payments for recruitment activities, meetings, and events.
· Track outstanding reimbursements, invoices, purchase requests, and transactions, following up proactively with employees, approvers, Finance, Procurement, Accounts Payable, and vendors to meet deadlines.
· Reconcile expense and purchasing records, investigate discrepancies, and maintain accurate logs and documentation for reporting and audit purposes.
· Provide employees with clear guidance on reimbursement, travel, purchasing, and payment procedures while handling financial and personal information with discretion and following established internal controls.
· Maintain operational trackers, reports, and team support by updating accurate Excel trackers for expenses, transactions, activities, deadlines, campaign plans, and other operational requirements.
· Prepare and distribute recurring and ad hoc reports, status updates, summaries, and supporting data for managers and the wider team.
· Respond to team queries related to campaign planners, reports, payments, processes, deadlines, and the status of submitted requests.
· Review information for missing or inconsistent data and follow up with the appropriate stakeholders to produce complete and reliable outputs.
· Coordinate administrative operations and team communications by scheduling meetings, coordinating calendars, preparing agendas and materials, and communicating logistical details and follow-up actions.
· Draft and distribute team communications, reminders, announcements, operational updates, and requests for information.
Experience & Skills
· Bachelor’s degree in business administration, Accounting, Finance, or a related discipline.
· Minimum of two years’ experience in operations coordination, administrative support, employee reimbursements, accounts payable or purchasing support, travel and event coordination, or financial transaction processing.
· Experience supporting financial transactions, approvals, reconciliations, documentation, and cross-functional operational processes.
· Experience working in a deadline-driven environment with multiple stakeholders and competing priorities.
· Advanced proficiency in Microsoft Excel, including formulas, lookups, filters, sorting, pivot tables, data validation, reconciliation, and the preparation of accurate trackers and reports.
· Proficiency with Outlook, Word, PowerPoint, Teams, and shared document platforms; familiarity with SF, Power BI, and expense, purchasing, or finance systems is an asset.
· Knowledge of reimbursement, invoice, purchasing, travel, expense-claim, payment, and reconciliation processes.
· Strong numerical accuracy and the ability to organise, validate, analyse, and present operational and financial information.
· Excellent written and verbal communication, stakeholder service, follow-up, problem-solving, and prioritisation skills.
· Ability to interpret procedures, apply sound judgement, work independently with minimal supervision, and escalate exceptions appropriately.
· Exceptional attention to detail, organisation, discretion, accountability, and ownership of work involving money and confidential information.
· Proactive, dependable, tactful, and comfortable managing approvals, competing deadlines, and persistent follow-up while keeping managers informed of progress, risks, and exceptions.
· Prioritise assignments, anticipate next steps, resolve routine issues independently, and escalate risks or delays when management input is required.
· Build effective relationships with internal and external stakeholders, provide responsive service, protect confidential information, and contribute to an inclusive, supportive, and transparent team environment.
Salary range for the right candidate: $800-1000 USD/monthly
Other Information
Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.
Задачи:
— определять продуктовую стратегию и превращать её в измеримый бизнес-результат
— развивать сильную продуктовую команду и культуру
— находить новые точки роста и запускать продукты, которыми действительно хочется пользоваться
— работать вместе с бизнесом, технологиями, аналитикой и AI-командами
— влиять на клиентский опыт и трансформацию одной из крупнейших страховых компаний России.
Требования:
— умение видеть большую картину и продукт в деталях
— понимание roadmap, discovery, метрик, а также выручки, прибыли, роста и ценности для клиента.
Условия:
— работа в компании Ренессанс страхование
— город Москва
В данной роли операционного директора (COO) в Москве предстоит управлять операционной деятельностью рекрутингового агентства, обеспечивая согласованность процессов с головным офисом в Индии. Основные обязанности включают контроль полного операционного цикла от получения заявки клиента до закрытия вакансии и выставления счета, а также развитие и оптимизацию финансовой отчетности, внедрение ключевых показателей эффективности (KPI) и развитие CRM-системы. Необходимо планировать ресурсы и обеспечивать выполнение соглашений об уровне сервиса (SLA) перед клиентами, готовить регулярные отчеты для головного офиса, включая данные по воронке продаж, метрикам и статусу проектов, а также синхронизировать стандарты и процессы между московским и индийским офисами. Взаимодействие с коммерческими, финансовыми, HR и юридическими подразделениями также входит в обязанности. Требования к кандидату включают опыт работы COO или директора по операциям в рекрутинге, кадровом или сервисном бизнесе, умение выстраивать процессы с нуля или в условиях быстрого роста, опыт управления командой рекрутеров или координаторов не менее трех лет, навыки подготовки отчетности для внешних стейкхолдеров, знание метрик рекрутинга, Трудового кодекса РФ и опыт работы с CRM. Необходимы уверенные навыки работы с Excel/Google Sheets и BI-инструментами, а также владение английским языком для переписки, отчетности и переговоров. Предлагается оформление по ТК РФ с социальным пакетом, оплачиваемым отпуском и больничными, после испытательного срока — ДМС, компенсация транспорта, оплата корпоративной связи и профессионального обучения. Испытательный срок составляет три месяца. Работа предполагает ключевую руководящую роль с возможностью влиять на развитие бизнеса в международной структуре с гибридным форматом работы.
Location: Mumbai, India
Workplace: fully
About Global University Systems (GUS)
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.
About the Role
The Operations and Expense Coordinator provides financial, operational, and administrative coordination to support the Student Recruitment division in delivering recruitment, marketing, travel, and event activities efficiently. The role serves as a central point of coordination for employee reimbursements, purchasing and payment transactions, travel arrangements, marketing materials, event-related expenses, operational schedules, team communications, reporting, and day-to-day team queries.
Working closely with Finance, Procurement, Accounts Payable, Marketing, managers, employees, and external vendors, the coordinator ensures that transactions are accurate, properly documented, approved, policy-compliant, and completed within established deadlines. The role manages competing priorities, maintains reliable trackers and reports, communicates clear updates, responds promptly to team queries, and follows up proactively with stakeholders while working with minimal supervision.
Key Responsibilities
· Coordinate payments, expenses, travel, and purchasing by managing employee reimbursements and payment transactions for travel, marketing materials, events, vendors, and other approved business expenses from submission through completion.
· Review requests, receipts, invoices, approvals, coding, and supporting documentation for completeness, accuracy, policy compliance, and timely processing.
· Coordinate travel arrangements, registrations, accommodation, transportation, and related payments for recruitment activities, meetings, and events.
· Track outstanding reimbursements, invoices, purchase requests, and transactions, following up proactively with employees, approvers, Finance, Procurement, Accounts Payable, and vendors to meet deadlines.
· Reconcile expense and purchasing records, investigate discrepancies, and maintain accurate logs and documentation for reporting and audit purposes.
· Provide employees with clear guidance on reimbursement, travel, purchasing, and payment procedures while handling financial and personal information with discretion and following established internal controls.
· Maintain operational trackers, reports, and team support by updating accurate Excel trackers for expenses, transactions, activities, deadlines, campaign plans, and other operational requirements.
· Prepare and distribute recurring and ad hoc reports, status updates, summaries, and supporting data for managers and the wider team.
· Respond to team queries related to campaign planners, reports, payments, processes, deadlines, and the status of submitted requests.
· Review information for missing or inconsistent data and follow up with the appropriate stakeholders to produce complete and reliable outputs.
· Coordinate administrative operations and team communications by scheduling meetings, coordinating calendars, preparing agendas and materials, and communicating logistical details and follow-up actions.
· Draft and distribute team communications, reminders, announcements, operational updates, and requests for information.
Experience & Skills
· Bachelor’s degree in business administration, Accounting, Finance, or a related discipline.
· Minimum of two years’ experience in operations coordination, administrative support, employee reimbursements, accounts payable or purchasing support, travel and event coordination, or financial transaction processing.
· Experience supporting financial transactions, approvals, reconciliations, documentation, and cross-functional operational processes.
· Experience working in a deadline-driven environment with multiple stakeholders and competing priorities.
· Advanced proficiency in Microsoft Excel, including formulas, lookups, filters, sorting, pivot tables, data validation, reconciliation, and the preparation of accurate trackers and reports.
· Proficiency with Outlook, Word, PowerPoint, Teams, and shared document platforms; familiarity with SF, Power BI, and expense, purchasing, or finance systems is an asset.
· Knowledge of reimbursement, invoice, purchasing, travel, expense-claim, payment, and reconciliation processes.
· Strong numerical accuracy and the ability to organise, validate, analyse, and present operational and financial information.
· Excellent written and verbal communication, stakeholder service, follow-up, problem-solving, and prioritisation skills.
· Ability to interpret procedures, apply sound judgement, work independently with minimal supervision, and escalate exceptions appropriately.
· Exceptional attention to detail, organisation, discretion, accountability, and ownership of work involving money and confidential information.
· Proactive, dependable, tactful, and comfortable managing approvals, competing deadlines, and persistent follow-up while keeping managers informed of progress, risks, and exceptions.
· Prioritise assignments, anticipate next steps, resolve routine issues independently, and escalate risks or delays when management input is required.
· Build effective relationships with internal and external stakeholders, provide responsive service, protect confidential information, and contribute to an inclusive, supportive, and transparent team environment.
Salary range for the right candidate: $800-1000 USD/monthly
Other Information
Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.
Location: Mumbai, India
Workplace: fully
About Global University Systems (GUS)
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.
About the Role
The Operations and Expense Coordinator provides financial, operational, and administrative coordination to support the Student Recruitment division in delivering recruitment, marketing, travel, and event activities efficiently. The role serves as a central point of coordination for employee reimbursements, purchasing and payment transactions, travel arrangements, marketing materials, event-related expenses, operational schedules, team communications, reporting, and day-to-day team queries.
Working closely with Finance, Procurement, Accounts Payable, Marketing, managers, employees, and external vendors, the coordinator ensures that transactions are accurate, properly documented, approved, policy-compliant, and completed within established deadlines. The role manages competing priorities, maintains reliable trackers and reports, communicates clear updates, responds promptly to team queries, and follows up proactively with stakeholders while working with minimal supervision.
Key Responsibilities
· Coordinate payments, expenses, travel, and purchasing by managing employee reimbursements and payment transactions for travel, marketing materials, events, vendors, and other approved business expenses from submission through completion.
· Review requests, receipts, invoices, approvals, coding, and supporting documentation for completeness, accuracy, policy compliance, and timely processing.
· Coordinate travel arrangements, registrations, accommodation, transportation, and related payments for recruitment activities, meetings, and events.
· Track outstanding reimbursements, invoices, purchase requests, and transactions, following up proactively with employees, approvers, Finance, Procurement, Accounts Payable, and vendors to meet deadlines.
· Reconcile expense and purchasing records, investigate discrepancies, and maintain accurate logs and documentation for reporting and audit purposes.
· Provide employees with clear guidance on reimbursement, travel, purchasing, and payment procedures while handling financial and personal information with discretion and following established internal controls.
· Maintain operational trackers, reports, and team support by updating accurate Excel trackers for expenses, transactions, activities, deadlines, campaign plans, and other operational requirements.
· Prepare and distribute recurring and ad hoc reports, status updates, summaries, and supporting data for managers and the wider team.
· Respond to team queries related to campaign planners, reports, payments, processes, deadlines, and the status of submitted requests.
· Review information for missing or inconsistent data and follow up with the appropriate stakeholders to produce complete and reliable outputs.
· Coordinate administrative operations and team communications by scheduling meetings, coordinating calendars, preparing agendas and materials, and communicating logistical details and follow-up actions.
· Draft and distribute team communications, reminders, announcements, operational updates, and requests for information.
Experience & Skills
· Bachelor’s degree in business administration, Accounting, Finance, or a related discipline.
· Minimum of two years’ experience in operations coordination, administrative support, employee reimbursements, accounts payable or purchasing support, travel and event coordination, or financial transaction processing.
· Experience supporting financial transactions, approvals, reconciliations, documentation, and cross-functional operational processes.
· Experience working in a deadline-driven environment with multiple stakeholders and competing priorities.
· Advanced proficiency in Microsoft Excel, including formulas, lookups, filters, sorting, pivot tables, data validation, reconciliation, and the preparation of accurate trackers and reports.
· Proficiency with Outlook, Word, PowerPoint, Teams, and shared document platforms; familiarity with SF, Power BI, and expense, purchasing, or finance systems is an asset.
· Knowledge of reimbursement, invoice, purchasing, travel, expense-claim, payment, and reconciliation processes.
· Strong numerical accuracy and the ability to organise, validate, analyse, and present operational and financial information.
· Excellent written and verbal communication, stakeholder service, follow-up, problem-solving, and prioritisation skills.
· Ability to interpret procedures, apply sound judgement, work independently with minimal supervision, and escalate exceptions appropriately.
· Exceptional attention to detail, organisation, discretion, accountability, and ownership of work involving money and confidential information.
· Proactive, dependable, tactful, and comfortable managing approvals, competing deadlines, and persistent follow-up while keeping managers informed of progress, risks, and exceptions.
· Prioritise assignments, anticipate next steps, resolve routine issues independently, and escalate risks or delays when management input is required.
· Build effective relationships with internal and external stakeholders, provide responsive service, protect confidential information, and contribute to an inclusive, supportive, and transparent team environment.
Salary range for the right candidate: $800-1000 USD/monthly
Other Information
Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.
Location: Москва
Мы в поисках исполнительного директора для построения и развития системы управления рисками международного малого и среднего бизнеса (ММБ) и розничного направления в Индии. Вы будете разрабатывать кредитные и нефинансовые продукты, внедрять современные подходы к принятию решений, автоматизировать процессы и тесно взаимодействовать с регулятором. Эта позиция предполагает активное участие в формировании команды и развитии новых направлений бизнеса на одном из ключевых рынков.
Обязанности
* участие в разработке архитектуры Необанка (онлайн B2B банк в Индии)
* построение сквозной системы принятия решений для Необанка — от первого контакта до посткредитного мониторинга
* участие в сборе данных с индийских поставщиков для построения моделей оценки рисков
* управление командой дата-моделистов для создания, обучения и внедрения скоринговых моделей оценки рисков.
* разработка и реализация стратегии управления рисками ММБ и розницы для индийского направления
* формирование требований к кредитному процессу, создание стратегий принятия решений и руководство проектами по автоматизации (роль заказчика)
* формирование тестовых портфелей, мониторинг, анализ риск-метрик и показателей эффективности
* глубокое изучение и внедрение регуляторных требований резервного банка Индии, участие в аудитах и переговорах с регуляторами
* организация регулярной отчётности и подготовка аналитических материалов для руководства.
Требования
* высшее образование
* опыт работы в риск-менеджменте ММБ и/или розницы в области банкинга— от 8 лет
* практический опыт работы в международных командах на английском языке, уровень upper intermediate
* навыки организации процессов, уверенная работа с большими массивами данных и проведение портфельного анализа
* реализованные проекты по автоматизации процессов принятия решений (желательно — с международными вендорами или интеграторами)
* способность самостоятельно формировать команду и развивать бизнес-направления в Индии.
**Будет плюсом:**
* навыки работы с генеративными AI-моделями; опыт создания AI-агентов и использования их в работе будет преимуществом
* опыт использования GigaChat, Kandinsky и аналогов в продуктах, навыки создания и использования AI-агентов
* инструментальное владение AI для анализа, генерации и автоматизации.
Условия
* комфортный современный офис рядом с м. Кутузовская
* регулярные командировки в Нью-Дели (Индия)-каждый квартал
* возможность влиять на стратегию развития бизнеса на растущем рынке
* формат работы - офис, гибрид
* ежегодный пересмотр зарплаты и годовая премия
* корпоративный спортзал и зоны отдыха
* более 400 образовательных программ СберУниверситета для профессионального и карьерного развития
* программа адаптации и помощь руководителя на старте (для вакансий уровня Junior)
* расширенный ДМС, льготное страхование для семьи и корпоративная пенсионная программа
* гибкий дисконт по ипотечному кредиту, равный 1/3 ключевой ставки ЦБ
* подписка Прайм с возможностью совместного использования на трёх близких
* вознаграждение за рекомендацию друзей в команду Сбера.
Location: Paris
Workplace: Hybrid
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
Our mission
Serve as Mistral AI’s senior technical authority for critical electrical, mechanical and life-safety infrastructure across assigned colocation sites. Protect the availability of high-density AI compute by identifying technical risks before they become incidents, challenging infrastructure operating practices and verifying that power and cooling systems perform within agreed requirements.
Operating context & accountability
Working with Engineering Operations leadership, IT Operations, hardware partners and colocation providers, you will provide hands-on technical assurance across a site or cluster. You will assess provider performance, advise on critical decisions, support incident response and ensure operational learning drives durable improvements. The role focuses on technical oversight and influence rather than direct management of the colocation provider’s maintenance workforce.
Technical assurance and operational risk
- Own and maintain the site technical risk register, including electrical and mechanical single points of failure, maintenance exposure, redundancy limitations, cooling capacity, liquid-cooling interfaces and common-mode failure scenarios.
- Assess the resilience of utility connections, MV/LV distribution, transformers, generators, UPS, switchgear, busways, protection systems, pumps, cooling plant, controls and monitoring against the contracted operating envelope.
- Review provider preventive maintenance strategies, schedules, critical asset condition and outstanding defects; identify maintenance deferrals and vulnerabilities that may affect AI compute availability.
- Critically review high-risk methods of procedure, electrical switching and isolation plans, planned impairments, work sequencing, contingency measures, rollback plans and restoration criteria.
- Validate the completeness and quality of technical documentation, including single-line diagrams, P&IDs, operating sequences, alarm matrices, capacity records, asset registers and operating procedures.
- Use BMS/EPMS trends, alarms, power-quality records and cooling telemetry to identify abnormal operating conditions, capacity constraints and deteriorating resilience before service is affected.
Incident response, investigations and reliability
- Act as a senior engineering escalation point during major infrastructure incidents; rapidly assess failure domain, remaining redundancy, safety implications, likely IT impact and viable restoration options.
- Coordinate technical information across the colocation provider, Mistral IT Operations and OEM partners, ensuring accurate incident timelines, risk communication and controlled return to service.
- Review and challenge root-cause analyses, distinguishing immediate triggers from underlying design, maintenance, controls, process and organizational contributors.
- Define and follow up corrective and preventive actions, requesting evidence of implementation and verifying that recurring failure modes have been addressed.
- Identify systemic trends across sites and share lessons learned with engineering design, commissioning and regional operations teams.
- Support emergency response planning and tabletop exercises covering loss of utility, cooling failures, liquid leaks, fire/life-safety events and critical equipment failures.
Capacity delivery, commissioning and change control
- Participate in design and constructability reviews for expansions, retrofits and new AI deployments; flag operational, maintainability and resilience concerns early.
- Review commissioning and integrated systems testing plans, including power transfers, redundancy scenarios, controls failure modes, cooling recovery and operational readiness criteria.
- Challenge test results and acceptance evidence against defined electrical, thermal and operational requirements; track unresolved technical issues through handover.
- Partner with IT Operations on rack power and thermal limits, direct-to-chip liquid cooling, coolant distribution unit boundaries, leak response and load-restoration dependencies.
- Assess proposed changes to critical infrastructure, including concurrent maintenance, controls updates and brownfield works; recommend safeguards and escalation where exposure is unacceptable.
- Provide technical coaching to internal stakeholders, contribute to engineering standards and support recruitment and knowledge sharing as the portfolio expands.
Success measures
- Critical technical risks are identified early, prioritized and reduced through verified mitigation actions, supporting Mistral’s availability objectives.
- High-risk maintenance and infrastructure changes receive timely, evidence-based technical review with clear mitigations and escalation.
- Major incidents are diagnosed accurately, communicated effectively and followed by robust root-cause analysis and verified corrective actions.
- New and expanded capacity meets agreed redundancy, electrical, cooling and operational acceptance requirements.
- Repeat failures, unresolved high-severity defects and preventable technical deviations decrease over time.
Minimum qualifications
- 5–7+ years in critical facilities engineering, commissioning, data center operations or technical assurance in high-availability environments.
- Strong practical knowledge of critical electrical infrastructure (UPS, generators, MV/LV distribution, switchgear and protection) and mechanical systems (cooling plant, pumps, controls and heat rejection).
- Ability to review single-line diagrams, operating sequences, technical procedures, maintenance plans, commissioning evidence and root-cause analyses.
- Demonstrated experience troubleshooting complex infrastructure incidents and influencing external technical teams without direct line authority.
- Clear written and verbal English communication, sound judgment under pressure and willingness to travel and participate in incident escalation as needed.
Preferred experience
- Full technical governance, multi-site operations or mission-critical facilities serving high-density AI/HPC workloads.
- Experience with direct-to-chip liquid cooling, CDUs, facility/technology cooling interfaces, water quality, leak detection and rack-level thermal management.
- Integrated systems testing, EPMS/BMS trend analysis, protection coordination, failure-mode reviews and cross-site engineering standardization.
- Experience partnering with hardware OEMs, design engineers, commissioning teams and infrastructure providers during live-site expansion.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Dubai, United Arab Emirates
Overview:
Kaizen Asset Management Services is seeking a dedicated and organized
Mobilization Coordinator
to oversee and facilitate the preparation and deployment of our project teams and resources. The Mobilization Coordinator plays a crucial role in ensuring that all necessary logistical, regulatory, and administrative steps are taken for operational readiness before project commencement.
Key Responsibilities:
Coordinate the mobilization process for project teams, ensuring all personnel, materials, and equipment are in place for project launch.
Develop and maintain detailed mobilization schedules and action plans, tracking progress and addressing any issues swiftly.
Collaborate with various departments and stakeholders to gather relevant information and logistics necessary for successful mobilization.
Ensure compliance with all relevant regulations, safety standards, and project requirements, conducting risk assessments as necessary.
Communicate effectively with team members and project leaders to provide updates on mobilization status, challenges, and solutions.
Assist with onboarding and training of project personnel, ensuring they possess the necessary skills and knowledge to meet project requirements.
Support procurement efforts for necessary materials and equipment while maintaining budgetary constraints.
Document mobilization processes and improvements to enhance future coordination efforts.
Key Performance Indicators (KPIs):
Timeliness of the mobilization process and adherence to project timelines.
Accuracy and completeness of logistics and personnel deployment.
Stakeholder satisfaction regarding coordination and communication throughout the mobilization phase.
Compliance with safety and regulatory standards during mobilization activities.
Requirements
Bachelor’s degree in Business Administration, Project Management, or a related field.
Minimum of 3 years of experience in project coordination or mobilization roles, preferably in asset management or construction industries.
Strong organizational and multitasking skills, with a keen eye for detail.
Arabic Speaker is a must
With National Book and Emirati Passport
Must be willing to work in Dubai
Exceptional verbal and written communication abilities.
Proficient in project management software and Microsoft Office Suite.
Ability to work under pressure and meet tight deadlines while maintaining quality.
Flexibility to travel as necessary to project sites and locations.
Strong problem-solving skills and the ability to adapt to changing circumstances.
Familiarity with compliance regulations and safety standards in the asset management or construction sectors is a plus.
Location: Ghent, Belgium
D-ploy is a dynamic IT and Engineering Solutions company operating across the EMEA region, including Switzerland, Germany, Czech Republic, Austria, the UK, and the UK, and the USA. We are committed to delivering reliable and efficient services to our clients through strong partnerships and a people-focused culture.
We are looking for an experienced
Senior Transformation PMO
to support complex transformation initiatives, strengthen program governance, and drive alignment across multiple strategic projects.
The ideal candidate is a highly structured, proactive professional with strong stakeholder management skills, a strategic mindset, and the ability to translate complex transformation objectives into actionable plans and measurable outcomes.
Responsibilities
Coordinate strategic transformation initiatives, including M&A activities and integration-related projects.
Establish and maintain effective governance frameworks across programs, projects, and IT service delivery initiatives.
Drive communication, collaboration, and alignment between program managers, service owners, technical teams, and senior stakeholders.
Ensure consistency in project management practices, including reporting, documentation, risk management, and milestone tracking.
Support the development and implementation of Product Ownership standards and capability delivery frameworks.
Proactively manage risks, dependencies, and delivery challenges, ensuring accountability and alignment with strategic objectives.
Requirements
Bachelor's or Master's degree in Business Administration, Information Technology, Engineering, Project Management, or a related field.
Extensive experience in senior PMO, program management, or transformation management roles within complex international organizations.
Proven experience supporting large-scale business or IT transformation initiatives, ideally involving M&A or post-merger integration.
Strong understanding of program governance, IT service delivery frameworks, and project management methodologies.
Experience establishing or improving PMO standards, reporting structures, governance processes, and delivery practices.
Good understanding of Product Ownership principles, Agile methodologies, and capability delivery models.
Excellent communication, stakeholder management, and influencing skills, including experience working with senior leadership.
Strong analytical and problem-solving abilities, with a proactive, structured, and independent working style.
Experience working in highly structured or quality-driven environments is considered an advantage.
Fluency in English, both written and spoken.
PMP, PRINCE2, MSP, or equivalent project/program management certification is considered an advantage.
Valid criminal record extract, not older than three months, required.
Benefits
Broad range of tasks and responsibilities
Friendly and international working environment
Professional development opportunities
Referral program (“Fishing for Friends”)
Company-sponsored events
Is IT in your DNA?
Location: Paris, France
We are growing! We are currently looking to hire a
Project Coordinator Intern
in our Paris office.
The duration of the internship is
6 months.
Who are we:
Founded in 2006, CXG is a global customer experience uniquely positioned at the intersection of
data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide.
The mission of our 270 collaborators is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation. We are passionate about delivering impact.
Our clients include the world’s most admired luxury houses, and our solutions combine research, technology, and human expertise to elevate every customer interaction.
What you will be doing:
You will join a dynamic and fast-paced environment and will be supporting the client-facing team to deliver white glove service to a portfolio of premium and luxury brands.
Responsibilities
The duties will involve assisting the Customer Success Managers with various aspects of day-to-day operations:
Project Management: internal briefs, presentation preparations, invoicing, coordination with other internal teams
Support to the regional VP on transversal tasks: consolidation of data for the market, key business trackers
Learning experience: possibility to shadow Customer Success team members in their client meetings, participation to all internal calls where the teams are being trained on new services and methodologies…
Requirements
What you will bring along:
This role requires interest in retail/luxury industry and customer experience as well as the ability to work mostly on administration, coordination, and problem-solving tasks. You should also have the below:
Perfect English skills (both oral & written)
Organizational skills & Project Management
Attention to detail
Excellent Excel & Power Point skills
Autonomy in tasks management
Excellent interpersonal skills
Data visualization skills would be greatly appreciated
Location: Japan; Philippines; Malaysia; Indonesia; Vietnam; Thailand
We are growing! We are currently looking to hire an
Operations Coordinator
to work with us remotely.
Who we are:
Founded in 2006, CXG is a global customer experience uniquely positioned at the intersection of
data-driven retail performance, customer experience transformation, and operational execution across 200+ luxury brands worldwide.
The mission of our 270 collaborators is to help brands transform customer and employee experiences through tailored insights, strategy, and implementation. We are passionate about delivering impact.
Our clients include the world’s most admired luxury houses, and our solutions combine research, technology, and human expertise to elevate every customer interaction.
What you will be doing:
In this role, you will be responsible for the successful and cost-effective execution of the local projects under the supervision of the Community & Operations Manager. Further, enhancing the local database of Evaluators and retaining the active ones.
Handle the process of Evaluators acquisition for the forecasted missions in operating areas
Ensure proper scheduling and execution of the fieldwork projects as per company standards
Verify that field surveys meet is electronically submitted on time and meet our standards (quantity VS quality)
Conduct surveys screening and validation
Set appropriate pay rate to evaluations while making sure operation margin target is reached
Contribute to the Evaluators Database optimization and make sure data are updated
Maintain healthy relationship with Evaluators.
Make sure the finance team has all their payment details of evaluators to receive their payments on time.
Requirements
What you will bring along:
Diploma in Administration, Business, Management, or relevant field.
At least 1-2 years of proven Retail/Project Coordination experience and/or Client Servicing.
Fluent in Japanese
, excellent communication skills in English as you will be the contact person for the Evaluators.
Social media/Tech savvy (personal or professional)
Microsoft Office skills required; other software knowledge is appreciated!
Interest/ experience in social media outreach and community management
Excellent organizing skills to coordinate project activities. Ability to multitask and can manage time well.
Being resourceful, proactive, and having a problem-solving mindset. Ability to work with details and time-sensitive issues.
Passionate, positive, and outgoing personality. Ability to work as part of a team.
Ability to work under pressure and to manage stress.
Customer-service orientation
ГибридleadParis; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks