Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Senior Professional Services Engineer at GitLab, you'll work directly with customers to deliver installation, migration, training, and advisory services that help them adopt GitLab successfully. You'll lead engagements from single-node Omnibus installs to large reference architectures built with infrastructure as code (IaC) and configuration as code. You'll also guide migrations from other systems to GitLab SaaS or self-managed deployments, and help customers make practical decisions that improve reliability, security, and day-to-day workflows.
In this role, you'll work closely with customers and GitLab's product and engineering teams to drive customer success and share feedback that improves GitLab and how we deliver services. You'll manage multiple projects at once, mentor other Professional Services Engineers, and help streamline how we deliver consistent outcomes in a remote, largely asynchronous environment.
Some examples of our projects:
Designing and delivering GitLab installations and reference architectures using tools like Terraform and Ansible across major cloud providers
Leading migrations to GitLab SaaS or self-managed GitLab, and turning customer feedback into actionable improvements for GitLab's product and engineering teams
What you’ll do
Deliver GitLab Professional Services engagements, including installation, migration, training, and advisory services across GitLab capabilities.
Plan and execute deployments ranging from single-node Omnibus installations to large reference architectures using Infrastructure as Code and Configuration as Code practices.
Lead migrations from multiple source systems to GitLab SaaS or self-managed GitLab, helping customers adopt secure, reliable workflows.
Partner with Engagement Managers and Project Managers to improve delivery consistency, remove friction, and continuously refine delivery processes.
Serve as a trusted technical advisor for customers, translating goals and constraints into practical implementation plans and clear next steps.
Interface with GitLab's product and engineering teams to unblock customer outcomes and share feedback that helps improve GitLab features and services.
Mentor Associate and Intermediate Professional Services Engineers, providing technical guidance, helping remove blockers, and supporting increased autonomy.
Manage and deliver multiple customer engagements at once, either as the primary engineer or as a lead providing oversight and direction to other engineers.
What you’ll bring
Professional exposure with one or more infrastructure as code or configuration as code technologies such as Terraform, Ansible, Packer, Puppet, or Chef.
Professional exposure with two or more cloud providers such as Amazon Web Services (AWS), Google Cloud Platform (GCP), or Microsoft Azure.
This role has a location requirement - Charlotte, NC or nearby.
Experience using, deploying, or configuring GitLab, including a solid understanding of Git and source control workflows.
Experience delivering customer-facing services such as installation, migration, training, and advisory engagements across GitLab's feature set.
Proven ability to independently manage one or more projects and to lead and provide direction to other Professional Services Engineers on complex engagements.
Strong communication skills in English, written and verbal, with the ability to provide clear status updates and build consensus with peers and customers in a remote, largely asynchronous environment.
Demonstrated ability to take a solution-oriented approach by identifying root causes, proposing options and tradeoffs, and driving issues to resolution while balancing multiple customer engagements in a fast-paced environment.
Demonstrated ability to work effectively in a fully remote organization by communicating clearly in writing, documenting decisions, collaborating asynchronously across time zones, and working in ways consistent with GitLab's values.
About the team
Senior Professional Services Engineers are part of GitLab's Professional Services team. We partner closely with Engagement Managers and Project Managers to deliver consistent outcomes, and we work with GitLab's product and engineering teams to share customer feedback and improve GitLab. Professional Services operates in a fully remote and largely asynchronous environment, collaborating across regions and time zones. The team's challenge is to support customers with a wide range of architectures and deployment models while maintaining high-quality delivery and setting customers up for long-term success.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$140,400
—
$210,600 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
УдалённоseniorRemote, United States; Demonstrated ability to work effectively in a fully remote organization by communicating clearly in writing, documenting decisions, collaborating asynchronously across time zones, and working in ways consistent with GitLab's values; Professional Services operates in a fully remote and largely asynchronous environment, collaborating across regions and time zones; The base salary range for this role’s listed level is currently for residents of the United States only
Location: Dublin, IE
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
Finance Systems Lead, International
About the role
We are seeking a Finance Systems Lead to join our Finance Systems team at Anthropic, based in our Dublin office. Dublin is our main international finance hub, and in this role you will lead finance systems for our international entities, partnering closely with the US-based leads and product owners for accounting, revenue, tax, and treasury and strongly influencing the approach. You will find what local teams need, shape international priorities, and bring clear recommendations to those partners, while leading the people who build and support these solutions and keeping a single, consistent global platform.
This is a critical role that will directly shape how Anthropic's finance organization operates as we expand internationally and scale toward public company readiness. You will work at the intersection of finance domain expertise and technical implementation, partnering with local Finance and Accounting teams, implementation partners, engineering teams, and the wider Finance Systems team to build a world-class financial systems foundation across our global footprint.
In this role, you will:
International Finance Systems Leadership:
Lead the international finance systems agenda for the Dublin finance hub and other international teams (including EMEA and APAC), finding the problems worth solving without waiting to be asked and partnering closely with the product owners for each finance area, with strong influence on the approach.
Vision, Strategy & Roadmap:
Shape the international vision and strategy with business owners and US product owners, map process maturity, and turn goals into a rank-ordered international roadmap that aligns with each domain's roadmap.
Business Partnership:
Build trusted relationships with local finance, accounting, tax, and treasury leaders, and work closely with the US-based leads and product owners to agree the approach.
Systems Design:
Shape international design decisions with the relevant product owners, build for patterns rather than one-off scenarios, and align with global owners on anything that changes the shared platform.
Delivery Across the Landscape:
Drive delivery of international priorities with the relevant product owners, including multi-book and secondary ledgers, statutory reporting, intercompany, assets and leases, and local requirements such as VAT, e-invoicing mandates, and international payment formats (e.g. SEPA / ISO 20022).
Leading Through Others:
Lead business systems analysts, contractors, and implementation partners across time zones, coaching them and reviewing their designs and configuration.
Operational Health:
Make sure international users are supported through month end and quarter end close, with clear ownership of issues and of work handed over from the US time zone.
Scaling & Automation:
Plan how our systems scale as we enter new countries, identifying opportunities for process improvement and automation, including with AI tooling.
Minimum Requirements
Have 10+ years of experience in finance systems, ERP implementation, or finance transformation, with at least 3 years as the accountable lead for a program or region
Have led a multi-country ERP or finance systems program from requirements through go-live and into operation, as the owner rather than a workstream member
Have worked in multi-entity, multi-currency, and multi-GAAP environments, including statutory reporting
Have working depth across at least three of Record to Report, order to cash and revenue, Procure to Pay, tax, and treasury
Possess a strong understanding of financial accounting under US GAAP and IFRS, including general ledger, consolidation, intercompany, and local statutory reporting
Have strong systems design judgment: you build for patterns, know what good architecture looks like, and can read and challenge configuration
Find the work yourself: you have started programs nobody assigned, set a roadmap with little direction, and brought clear options to senior finance leaders
Have led business systems analysts, consultants, and implementation partners across time zones, and partner well with controllers and with tax and treasury leaders
Are comfortable working in fast-paced, high-growth environments with evolving requirements and tight timelines
Preferred Requirements
Deep Workday Financials experience (comparable depth in Oracle Cloud or SAP S/4HANA is also welcome)
Product practice such as PRDs, goals and success criteria, and rank-ordered roadmaps
An accounting qualification (e.g. ACA, ACCA, CIMA, or CPA)
Experience with Workday Business Assets and lease accounting under IFRS 16 / ASC 842
Experience with Workday Accounting Center or Prism Analytics for journal automation and subledger accounting
Experience with VAT, e-invoicing mandates, or international payment formats and banking integrations (e.g. SEPA, ISO 20022)
Experience supporting Workday Procure to Pay functional areas, including Procurement, Supplier Accounts, and Banking and Settlement
Knowledge of SOX compliance requirements and internal controls for financial systems, including multi-country environments
Experience supporting entity setup or expansion into new countries
Technical proficiency with SQL, Python, or Workday reporting tools for data analysis and integration support
Big 4 or Workday partner implementation experience, or prior experience at high-growth technology companies scaling toward IPO readiness
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
€195.000
—
€230.000 EUR
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Web Design Manager at Anthropic, you will lead the enterprise web design team responsible for how businesses experience Anthropic on the web. Our website is often the first place enterprise buyers encounter Claude, and the pages your team ships need to make complex, technical products feel clear, distinctive, and trustworthy. You'll bring a strong art director's eye to every project, set the craft standard, shape design direction for the next stage of our enterprise web presence, and build a team that does the best work of their careers.
In this role, you'll own the enterprise web design practice: setting priorities, guiding projects from brief to launch, and holding a high bar for visual quality, storytelling, and performance. We're looking for someone who cares deeply about craft and knows how to use art direction (imagery, typography, motion, and composition) to tell a clear, memorable story on every page. You'll partner closely with enterprise marketing as your main day-to-day collaborators on priorities, messaging, and launches, and work alongside web engineering, web strategy and growth, brand and creative, sales and customer teams, product, and external agency partners to ship work that is both beautiful and effective.
Key responsibilities
Lead and manage the enterprise web design team, including hiring, coaching, feedback, and career growth
Own the craft standard for enterprise web design, ensuring pages are distinctive, clear, and performant
Set clear priorities and ways of working for the team in partnership with marketing and design leadership
Guide projects from brief to launch, turning marketing asks into clear creative direction
Provide hands-on art direction across imagery, illustration, typography, motion, and layout so every page tells a cohesive, compelling story
Coach designers on craft and visual storytelling, giving specific, actionable feedback that raises the quality of the work
Partner closely with campaign, product, and segment marketers on messaging, launches, and day-to-day priorities
Develop the design direction for the next stage of Anthropic's enterprise web presence, in support of company goals
Partner with web engineering to ensure designs ship with high quality and strong performance
Collaborate with SEO, analytics, and growth partners to measure results, run experiments, and improve conversion
Present design work and rationale to stakeholders, explaining decisions simply and pushing back clearly when needed
Build consistency across channels in partnership with brand, creative, and copy teams
Manage external agencies and design partners on larger web projects
Track the performance of shipped work and use data to inform, not replace, creative judgment
Minimum qualifications
Have deep web design experience, including directly managing web or creative designers
Have a portfolio of shipped web work that demonstrates strong craft, storytelling, and a clear point of view
Have strong art direction skills and a sharp eye for detail, with experience directing visual concepts from idea to polished execution
Think like a storyteller, shaping narrative and pacing across a page or campaign so design carries the message
Have designed for complex, multi-audience websites at scale, ideally for technical or enterprise products
Can turn complicated products into pages that are distinctive and convert
Are comfortable holding a high bar on tight timelines and making smart tradeoffs under pressure
Work well with marketing partners, translating asks into direction and pushing back with clarity and care
Understand web performance and use data and experiments well, without letting metrics replace creative judgment
Enjoy building teams, giving direct feedback, and helping designers grow
Can explain design decisions simply to stakeholders across functions
Are excited about Anthropic's mission to develop AI that is safe and beneficial
Preferred qualifications
Experience at companies known for exceptional web craft on technical products
Familiarity with enterprise buyer journeys and designing paths to conversion
Experience partnering with SEO, analytics, and growth teams on experimentation programs
A background working closely with engineers on design systems, performance, and implementation quality
Experience managing agencies or external design partners on large web initiatives
Strong writing or content design sensibility that strengthens storytelling on the page
Experience setting design direction during periods of rapid company growth
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$305,000
—
$385,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations
San Francisco, US
We are only considering locally based candidates OR candidates looking to move to the Bay Area.
Customer Engineer - (AI & Start-Ups)
About the Role
Digital Native SEs at Cloudflare work with the most innovative and cutting-edge companies on the planet — the startups and high-growth, cloud-native businesses that are building the next generation of Internet products. These are companies where the developers
are
the decision makers, and where the CTO is often personally responsible for shipping new products and getting the company's AI initiatives off the ground.
This role is for a technologist who genuinely enjoys being in the room with builders. You'll be equally comfortable jumping into a Slack channel with a founding engineer, whiteboarding an architecture with a lead developer, and stepping into a strategic conversation with a CTO about their platform and AI roadmap. You speak the language of engineers fluently and can hold a credible, detailed technical conversation — but this is
not
a software developer role, and you won't be writing production code every day. Your superpower is technical discovery, translation, and evangelism: understanding what a builder is trying to accomplish, mapping it to the full breadth of the Cloudflare Developer Platform, and inspiring teams to build on Cloudflare rather than just consume a single service.
The Digital Native segment leans heavily on Solutions Engineering to lead technical discovery within the cloud-developer vertical. You'll be expected to go deep on the Cloudflare Developer Platform — Workers, Durable Objects, Workers AI, R2, KV, D1, Vectorize, Queues, Pages, and the broader developer ecosystem — far beyond basic storage, and to make the case for Cloudflare as
the
place to build. This role covers both the acquisition of new Digital Native accounts and the expansion of existing ones. The ideal candidate is a "builder" personality with a strong mix of pre-sales/technical customer-facing experience who thrives in an agile, fast-moving environment.
What you'll do as a Senior Solutions Engineer
The Pre-Sales Solution Engineering organization owns the technical sales of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and adoption roadmap for our customers. Solution Engineering is made up of individuals from a wide range of backgrounds including but not limited to Sales Consultants, Technical Consultants, Technical Support and Program Managers.
You are a customer-facing technologist within the Cloudflare Solutions Engineering team, focused on the developer-first, digital-native segment. You have experience in a pre-sales or other technical customer-facing role, and you're at your best when engaging directly with engineering teams and technical founders. In this role you'll partner closely with the sales team from the very start of the cycle — joining early discovery calls, qualifying opportunities from the get-go, and embedding yourself in customer Slack channels and working sessions. You'll lead technical discovery, deliver compelling demos and architecture discussions, run proof-of-concept builds, and evangelize the Cloudflare Developer Platform as the foundation for our customers' next products and AI initiatives.
Responsibilities
Specifically, we are looking for you to:
Lead technical discovery within the cloud-developer vertical — asking the right questions to uncover how a customer builds, what they're trying to ship, and where Cloudflare fits.
Engage early and often: join sales-led discovery calls from the outset, help qualify deals from the get-go, and stay embedded with customer teams (including in their Slack channels and working sessions) throughout the cycle.
Identify and map customer initiatives and business problems — especially around new product development and AI initiatives — to the Cloudflare platform.
Build relationships and technical champions within customer accounts, from founding engineers and developers up to the CTO.
Develop and present tailored technical content and demos for both hands-on developer audiences and senior technical leadership.
Lead demo and proof-of-concept / build activities for Cloudflare prospects and customers.
Evangelize the Cloudflare Developer Platform (Workers, Workers AI, Durable Objects, R2, D1, KV, Vectorize, Queues, Pages and more) — making the case for customers to
build on
Cloudflare, not just use it for storage or CDN.
Demonstrate your expertise with your peers through the creation of professional content, including reference architectures, demos, blog posts and other knowledge-sharing activities.
Represent and evangelize Cloudflare externally at Developer, Community, Technology and Industry events with thought leadership and expertise.
Apply in-depth vertical knowledge or domain expertise. Advise on best practices.
Desirable Skills, Knowledge, and Experience
Previous experience as a Solutions Engineer or other customer-facing technical role, ideally selling to or working with developer-led, cloud-native, or startup organizations.
A genuine "builder" mindset and the personality to match: you enjoy talking to developers, you're curious, and you naturally gravitate toward technical problem-solving conversations.
The ability to speak engineers' language credibly — you can hold your own on architecture, APIs, and platform design —
without
this being a hands-on, code-every-day developer role.
Strong technical discovery instincts: you know how to draw out requirements, qualify fit early, and separate real needs from noise.
A good mix of pre-sales / technical sales experience and comfort operating in an agile, fast-moving environment (joining Slack channels, iterating quickly, engaging in early-stage calls, and qualifying deals from the start).
Solid communication, written and presentation skills, with the range to talk to both a hands-on developer and a CTO in the same day.
Ability to work on several projects and activities concurrently.
Highly driven, curious, team-oriented, and able to work with a sense of urgency.
You've built web applications before, or contributed to existing web applications in a meaningful way — enough to have real empathy for how developers work.
Polished communication and executive presentation skills with the ability to drive a discussion with a broad range of stakeholders (from the web developer to the CTO/CISO).
Relationship building: a proven track record of building deep technical relationships with engineers and technical founders. Experience managing various stakeholder relationships to build consensus on technical solutions/projects.
Experience managing technical sales within accounts, including developing champion-style relationships, driving technical wins, and assisting with technical validation.
Bachelor's Degree or equivalent in relevant work experience.
The role requires up to 50% travel to attend meetings with prospects or customers, attend conferences and other industry events, and to collaborate with your Cloudflare teammates.
A deep understanding of the Cloudflare Developer Platform and core industry components (and a desire to learn more):
The Cloudflare Developer Platform
— serverless compute and application development with Workers, Durable Objects, Workers AI, R2, KV, D1, Vectorize, Queues, and Pages. Familiarity with building or architecting applications on a serverless/edge platform is a strong plus.
AI/GenAI application patterns — inference at the edge, RAG, vector databases, and how startups are operationalizing AI initiatives.
HTTP technologies including reverse proxy (e.g., WAF and CDN), forward proxy (secure web gateway), and serverless application development.
Internet security technologies including DDoS and DDoS mitigation, Firewalls, TLS, VPN, DLP.
Networking technologies including TCP, UDP, DNS, IPv4 + IPv6, BGP routing, GRE, SD-WAN, MPLS, Global Traffic Management.
Zero-trust network access (ZTNA & SASE) concepts including identity management and authentication.
Cloud computing technologies such as AWS, GCP, Azure and others.
Some scripting or programming familiarity with one or more of JavaScript/TypeScript, Python, Golang, BASH — enough to read code, build a demo, and converse with engineers (not to ship production software).
Understanding of, or experience with, regulatory requirements such as FedRAMP, GDPR, PCI DSS, HIPAA, SOC-2, ISO/IEC.
An undergraduate degree in Computer Science, Engineering or a related field. Reminder: this is not a strict requirement at all. Candidates from all walks of life are welcome.
You can translate technical concepts and jargon for a wide variety of audiences: from systems engineers, to front-end developers, through to technical founders and C-levels.
You want to be constantly learning new things and teaching what you've learned to the broader team through internal and external blog posts, team demos, and product training sessions.
You have a knack for understanding problems and finding creative ways to solve them. Our product suite is ever-growing, and knowing how to identify which parts will solve a customer's particular problem is important.
You understand how to manage a project, work to deadlines, and prioritize between competing demands.
Compensation
Compensation may be adjusted depending on work location.
For San Francisco based hires: Estimated annual salary of $150,000 to $220,000 OTE, Base + Commissions.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations
Mexico City, Mexico
Enterprise Account Manager Mexico
To the attention of candidates (Mexico City): V
isa sponsorship is NOT provided for this position
.
Account Executives, Channel Account Managers, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations - all working together help our customers adopt Cloudflare and create great Internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community.
Responsibilities
We are looking for a seasoned sales professional to join our Enterprise/Field Sales Team responsible for covering large accounts in the LATAM area. The ideal candidate will possess both a sales and technical background that enables them to drive engagement at all levels with technical and non-technical buyers.
As an Enterprise Account Executive, you'll be responsible for developing and executing against a comprehensive account/territory plan as well as driving sales in a defined territory and/or account list to achieve revenue targets. The person in this role will also assist in creating and articulating compelling value propositions for Cloudflare services.
Manage contract negotiations.
Maintain a robust sales pipeline.
Develop long-term strategic relationships with key accounts.
Prospecting into target accounts to generate new sales opportunities.
Aligning with channel partners on go-to-market strategy.
Desirable Skills, Knowledge, and Experience
Bachelor's degree required
Minimum 6 years experience selling technology solutions in a B2B model, 3+ years selling to large enterprise accounts
Experience managing longer, complex sales cycles
Experience supporting and building relationships in Colombia highly preferred
Basic understanding of computer networking and “how the internet works”
Aptitude for learning technical concepts/terms (Technical background in engineering, computer science, or MIS a plus)
Strong interpersonal communication (verbal and written) and organizational skills
Bilingual in Spanish and English
Self-motivated; entrepreneurial spirit
Comfortable working in a fast paced dynamic environment
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: San Francisco; Austin; Seattle; United States; New York; Toronto
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
About the role:
Cohere is at the forefront of AI innovation, building cutting-edge language models and AI systems. Our Finance team plays a critical role in supporting our rapid growth and ensuring operational excellence. We value technical expertise, collaborative problem-solving, and a commitment to accuracy and compliance. This role offers the opportunity to make a significant impact on our financial infrastructure while working at the intersection of finance and transformative technology. As we scale our business and navigate an evolving financial landscape, you'll play a pivotal role in driving operational excellence and serving as a key partner on accounting implications of major business decisions.
In this role, you will:
- Lead the complete month-end close process, ensuring timely and accurate financial reporting across all entities
- Prepare and review the consolidated financial statements, including the statement of cash flows, and support various management reporting requirements
- Own lease accounting, including accounting assessment under ASC 842, recording and reconciliation of lease-related account transactions, financial reporting, and disclosures
- Own equity accounting such as stock-based compensation under ASC 718 and IFRS, as well as all other equity-related balance sheet accounts
- Own deferred commission accounting under ASC 340-40, including capitalization, amortization, and reconciliation of contract acquisition costs, and related disclosures
- Oversee foreign currency accounting, including functional currency assessment, transaction exposure, and translation adjustments
- Assist with recording purchase accounting, including purchase price adjustments, acquisition-related expenses, fair value allocations, and related reconciliations
- Direct general ledger operations, account reconciliations, and financial statement preparation
- Implement and maintain robust accounting policies, procedures, systems, and internal controls
- Collaborate with cross-functional teams to ensure financial accuracy and support business growth
- Leverage technology solutions to enhance accounting efficiency and accuracy
You may be a good fit if you:
- Have 7+ years of progressive accounting experience, with prior leadership in fast-paced environments
- Possess strong technical accounting skills and deep understanding of GAAP principles, including lease accounting, equity accounting, business combination, and foreign currency
- Have direct experience owning month-end close processes using close management tools such as Numeric
- Demonstrate expertise in purchase accounting, including acquisitions, purchase price adjustments, and related reconciliations
- Experience with leveraging AI tools to build and improve workflows to achieve operational efficiency and accuracy
- Demonstrate excellence in problem-solving and process improvement methodologies
- Show proficiency with financial systems (Netsuite preferred, but not required)
- Exhibit strong communication skills and ability to collaborate across departments
- Thrive in high-growth, dynamic environments with evolving priorities
- Have experience building scalable accounting processes in technology companies
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations:
NYC, SF, LA, Chicago
About the Role
The Sr. Director of Customer Engineering will partner directly with the Area Vice President of Sales for Digital Native/AI to lead one of Cloudflare’s fastest-growing market segments. As a key member of the leadership team, this role serves as a business and technical leader accountable for go to market (GTM) motions and strategy, technical win rates, deal quality, customer outcomes / full life cycle, and team effectiveness across the entire Digital Native portfolio. Operating through managers and senior individual contributors, this leader will drive the regional vision by embedding AI-assisted execution and automated evaluation layers into everyday sales engineering workflows, setting the standards for execution while strategically engaging in critical customer moments to accelerate growth and impact.
Responsibilities
Drive Regional Strategy: Partner with Digital Native Sales Leaders to develop and execute technical solution strategies, leveraging AI-assisted architecture platforms and automated account planning tools to design customized technical blueprints for Digital Native clients.
Lead, mentor, and coach frontline CE Managers, instilling high standards for technical rigor, team culture, and hiring.
Proven experience managing first-line engineering or pre-sales managers, with a track record of scaling teams through rapid headcount growth.
Define career development pathways, succession planning, and performance management frameworks across both the management and IC tracks.
Drive talent acquisition strategy to recruit top-tier, developer-native systems engineers and managers in a competitive AI talent market
Own the pre-sales technical strategy for high-velocity and enterprise-tier AI labs, developer platforms, and digital native scale-ups.
Partner closely with the AVP of Sales in Digital Native to drive pipeline conversion, strategy, technical win rates, incentive alignment and quota attainment.
Set the technical standard for edge and AI solution design (Cloudflare Workers, Workers AI, Vectorize, Hyperdrive, R2, and edge inference pipelines).
Serve as executive sponsor on high-stakes, Tier-1 deals, meeting directly with prospect CTOs, VP of Platform/Infra, and technical founders.
Design optimal territory coverage, resource allocation models, and account pod structures balancing high-touch strategic deals with scaled technical touchpoints.
Own Performance Metrics: Oversee and report on Digital Native technical performance metrics—including win rates, deal quality, and team capacity—utilizing automated evaluation pipelines over foundational data layers to continuously elevate execution bars.
Collaborate Internationally and Cross-Functionally: Swiftly identify and resolve regional issues by collaborating with global regional leads and deploying automated Customer Escalation AI Reviewers to streamline complex technical escalations.
Influence the Product Roadmap: Represent the Digital Native Customer Engineering organization at the executive level, collaborating with Product Management and Engineering teams to prioritize regional requirements and advocate for investments in serverless and AI-driven security capabilities.
Cultivate Partner Ecosystems: Partner closely with Channel, Global Systems Integrators (GSIs), and local ecosystem partners across the Digital Native segment to define joint technical strategies and scale Cloudflare’s market reach through automated solution frameworks.
Desirable Skills, Knowledge, and Experience
Must-Have Skills
Proven Leadership Experience: 8+ years of Customer Engineering leadership or enterprise sales leadership experience managing mid-to-large-sized technical organizations, including experience managing people managers within AI-assisted technical selling environments.
Technical Background: 8+ years of experience as a hands-on Customer Engineer or Technical Consultant delivering complex SaaS, PaaS, or cloud security solutions.
Strategic Partnering: A proven track record of successfully partnering with Account Executives, Customer Success teams, and executive-level stakeholders to drive enterprise revenue and successful customer outcomes.
Escalation & Conflict Resolution: Demonstrable experience in successfully navigating, de-escalating, and solving complex technical escalations, utilizing automated escalation frameworks and cross-functional AI reviewer pipelines.
Enterprise Contract & Process Management: Strong experience supporting enterprise contract management, commercial negotiations, compliance, or project management frameworks within the Digital Native Segment.
Bonus Points
Diverse Industry Background: Prior experience spanning financial consulting, software development, product management, or technical project delivery.
Ecosystem Knowledge: Strong existing relationships or familiarity with major Digital Native channel partners and global systems integrators.
Advanced Technical Credibility: Hands-on familiarity with Zero Trust/SASE architectures, application security frameworks, serverless developer platforms, or modern AI development and automation environments (e.g., OpenCode, Windsurf).
Compensation
Compensation may be adjusted depending on work location.
For New York City based hires:
Estimated annual salary of $312,
000 - $491,000.
For San Francisco Bay Area based hires: Estimated annual salary of $326,000 - $513,000.
For California based hires (Except San Francisco): Estimated annual salary of $312,000 - $491,000.
For Chicago based hires: Estimated annual salary of $284,000 - $446,000.
Equity
This role is eligible to participate in Cloudflare's equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little ea
sier and fun! The below is a description of our
benefits for employees in the United States, and benefits may vary for employees based outside the U
.S
.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fe
rtility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and
Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings P
lan
Employee Stock P
articipation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, i
ncluding parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Remote US
Workplace: Remote
InfluxData is the creator of InfluxDB, the leading time series platform used to collect, store, and analyze all time series data at any scale. Developers can query and analyze their time-stamped data in real-time to discover, interpret, and share new insights to gain a competitive edge. InfluxData is a remote-first company with a globally distributed workforce. For more information, visit www.influxdata.com http://www.influxdata.com.
We're hiring a Senior Staff Software Engineer to be a company-level technical leader for InfluxDB 3.0, reporting directly to the Chief Product Officer.
InfluxDB 3.0 is a fast, columnar, time series database backed by object storage, written from the ground up in Rust, using Apache Arrow, Arrow Flight, and DataFusion. You'll write code for the storage engine and shape where it goes next, while acting as a trusted voice on large-scale developer data platforms and engineering best practice.
This is a hands-on role with company-wide reach. You'll set technical direction across multiple divisions, turn product strategy into architecture, and represent InfluxData's engineering perspective to executives and customers.
WHAT YOU'LL DO
SET TECHNICAL STRATEGY
- Help shape the long-term technical vision for the InfluxDB 3.0 product line and its place in the wider product portfolio.
- Partner with the other engineering leaders to shape product strategy, roadmap bets and build-vs-buy decisions.
- Identify the problems that matter most before they become urgent, and decide which ones not to solve.
BUILD THE CORE
- Design and write production Rust for the storage engine: ingestion, compaction, columnar storage on object stores, caching and query execution with DataFusion.
- Drive the hardest work in distributed caching, reliability and performance, from benchmarks to production.
- Contribute to cloud deployment discussions across AWS and Azure.
LEAD ACROSS THE COMPANY
- Set engineering standards and best practice adopted across multiple teams and divisions.
- Participate in the on-call rotation and raise the bar for operational excellence.
- Mentor staff and senior engineers, and grow the next generation of technical leaders.
WHAT WE’RE LOOKING FOR
- 15+ years of progressive software engineering experience, including several years at senior staff level or above. An advanced degree in computer science or a related field is a plus; equivalent experience counts.
- A track record of building and operating distributed systems at large scale.
- Hands-on experience building on multiple cloud vendors (AWS, GCP, Azure) and object storage.
- Deep hands-on Rust experience, or strong systems experience and a desire to master Rust.
- Expertise in distributed caching, reliability and performance engineering.
- Proven ability to set technical direction across multiple teams or divisions and influence executive decisions.
- Clear written and verbal communication with engineers, executives and customers alike.
IT’S A PLUS IF YOU HAVE
- Experience with time series or observability workloads at high ingest rates.
- Experience running a database as a managed cloud service.
- Published talks, papers or writing on databases or distributed systems.
Applications will be accepted on a rolling basis.
Interview Information:
Our interview process begins remotely. Interviews are typically conducted via Zoom. To ensure every candidate can participate, please let us know if you are unable to access Zoom. Some roles may require an in-person meeting with a team member as part of the final stage.
We offer fantastic benefits for full time employees; in the US these include:
- Medical/dental/vision insurance with 100% coverage for employees
- Company contribution to your FSA
- Flexible Time Off - take the time you need
- Life Insurance, short and long term disability insurance
- 401(k)
- Wellness programs
- Annual professional development budget
- Financial planning and legal advice
Our Core Values
Our employees are the heart of the company and only by having a core set of beliefs and values will we be successful. We hire and live by these core values:
- We value each other
- We get stuff done
- We believe humility drives learning
- We embrace failure
- We are committed to open source
Visit our careers page https://www.influxdata.com/careers/ to learn more about working at InfluxData.
InfluxData is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other categories protected by applicable law.
To view our Know Your Rights Poster click HERE https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf
To view our CCPA policies click HERE https://www.influxdata.com/wp-content/uploads/November-2023-InfluxData-Candidate-Privacy-Notice.pdf
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access this website to apply for a vacancy as a result of your disability. You can request reasonable accommodations by reaching out to the recruiting team by emailing apply@influxdata.com.
InfluxData does not accept unsolicited resumes from headhunters and recruitment agencies through our website, job board or directly to employees. InfluxData will not pay fees to any third-party agency, headhunter or company that does not have a signed agreement for this position in place.
Beware of job scams and fraudulent offers! Our recruiters use @influxdata.com http://influxdata.com email addresses exclusively. We do not conduct interviews via text or instant message and we do not ask candidates to download software other than Zoom, to purchase equipment through us, or to provide sensitive personally identifiable information such as bank accounts or social security numbers. If you have been contacted by someone claiming to be from InfluxData from a different domain about a job offer, please report it as potential job fraud to law enforcement and to jobs@influxdata.com.
Location: United States (Remote)
Workplace: Remote
ROLE SUMMARY
We're looking for a senior software engineer to join a high-impact team building the systems that power Temporal Cloud's customer experience at scale. Our team owns some of the most critical surface area in the product — Namespaces https://docs.temporal.io/cloud/namespaces, Audit Logs https://docs.temporal.io/cloud/audit-logs, and Export https://docs.temporal.io/cloud/export. Namespaces are the core unit of isolation within Temporal Cloud, providing security boundaries, workflow management, unique identifiers, and dedicated gRPC endpoints. Audit Logs and Export give customers reliable access to the operational and compliance data they depend on.
In this role, you'll work on a new initiative, set technical direction and build systems that directly shape how customers provision, operate, and extract value from Temporal Cloud. You'll partner closely with engineers, product managers, and solutions architects to design resilient architectures, drive cross-functional execution, and raise the bar on reliability and scalability for our most critical features. If you thrive on ambiguous, high-leverage problems and take pride in building durable systems that grow with the business, we'd love to meet you.
WHAT YOU’LL DO
- Lead the Design of Business-Critical Systems: Own end-to-end technical design and delivery for the services that power namespace scalability, reliability, and the customer data products built on top of them.
- Bridge Instrumentation and Product Value: Partner with analytics and product engineers to ensure what gets collected actually powers meaningful customer insights; translate business questions into durable event schemas that outlast the feature that introduced them.
- Architect Data Pipelines for Scale and Correctness: Define and evolve our data pipeline architecture for high-throughput usage and operational data; make principled tradeoffs across data freshness, query cost, tenant isolation, and fault-tolerance.
- Drive Data Quality as a First-Class Concern: Establish schema contracts, pipeline-level anomaly detection, and alerting for silent failures — holding the line on data correctness before bad numbers reach customers.
- Raise the Engineering Bar: Set quality standards through code and design reviews; introduce patterns and tooling that improve maintainability, observability, and incident response across the team.
- Mentor and Multiply Impact: Grow the engineers around you, unblock execution, and foster a culture of ownership, learning, and pragmatic excellence.
- Improve Developer and Customer Experience: Identify opportunities to streamline customer flows via automation, better tooling, and targeted platform improvements that reduce friction and support load.
TECHNOLOGY STACK
- Primary Language: Go
- Data Storage: PostgreSQL, Redshift, S3, Google Cloud Storage, Azure Blob Storage
- Data Warehouse: Snowflake, Databricks, Clickhouse, Big Query
- Data Processing: Kinesis, Firehose
- Infrastructure: Kubernetes
- Core Framework: Temporal (of course 😉)
WHAT YOU’LL BRING
- Deep experience designing and delivering production-grade backend systems in cloud environments, with direct ownership over architecture and operational outcomes — including what happens when things go wrong.
- Strong proficiency in at least one systems or backend language (Go preferred), with the ability to navigate large codebases and drive technical decisions with confidence.
- Hands-on experience building and operating distributed systems: concurrency, reliability, scaling, consistency, and failure handling in production.
- Solid experience with data pipelines and storage systems (Postgres, Redshift, Kafka/Kinesis, S3-compatible storage, Clickhouse) and a track record of ensuring correctness and traceability at scale.
- Experience with production operations: observability, incident response, performance tuning, on-call readiness, and continuous delivery.
- Ability to work effectively across functions — translating ambiguous requirements from product managers and solutions architects into clear, executable technical plans.
- Strong written and verbal communication: you write crisp design docs, align stakeholders on tradeoffs, and can explain a complex system to someone who didn't build it.
- A builder's mindset: you enjoy simplifying complex workflows, improving tooling, and leaving systems better than you found them.
WHAT YOU CAN EXPECT
- High-impact ownership over systems tied directly to revenue, customer lifecycle, and platform scalability
- Collaborative engineering culture focused on quality, pragmatism, and measurable outcomes
- Exceptional technical colleagues and a feedback-rich environment
- Lean processes and autonomy without unnecessary bureaucracy
- Strong emphasis on reliability and operational excellence—balanced with rapid iteration
- A team that values mentorship, thoughtful design, and steady improvements that compound over time
Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity.
Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.
Location: Intellias
Meet your recruiter
Carmen Beck
carmen.beck@intellias.com
https://www.linkedin.com...
Vacancy details
Software Engineering
Fullstack AI Product Engineer
Middle
United States
Office
APPLY NOW
REFER A FRIEND
See the impact you make as an Applied AI Software Engineer delivering production‑ready solutions from day one.
What project we have for you
Our client is seeking an Applied AI Software Engineer to design, build, and deliver internal tools that improve the day-to-day effectiveness of engineering teams across requirements, validation, and UX/UI functions.
The engineer will develop production-ready, AI-enabled applications that integrate existing models, LLM APIs, and AI services into practical business workflows. Typical solutions may include tools that generate engineering reports from structured inputs and prompts, or video-analysis workflows that identify activities in uploaded video, capture time-stamped events, and produce concise summaries.
This is an execution-focused software engineering role, not an AI/ML research or model-development position. The successful candidate will use technologies such as Python, JavaScript/React, and AWS services to build reliable end-to-end pipelines, user-facing applications, and integrations that meet enterprise quality, security, and usability expectations.
Working closely with engineers and cross-functional stakeholders, the candidate will help turn operational needs into maintainable AI-enabled tools and deliver them through established development practices. This is a full-time, fully onsite position in Raymond, Ohio, performed five days per week during standard business hours.
What you will do
Independently engage with requirements, validation, UX/UI, and other engineering stakeholders to understand current workflows, pain points, process gaps, and opportunities for automation or AI-enabled improvement.
Elicit and clarify ambiguous business needs; translate them into practical problem statements, user journeys, functional requirements, acceptance criteria, technical designs, and incremental delivery plans.
Assess solution options and independently recommend appropriate architecture, AI services, cloud platforms, frameworks, and implementation approaches based on user value, technical feasibility, security, maintainability, cost, delivery timeline, and the existing engineering environment.
Design, develop, test, deploy, and maintain internal AI-enabled software tools that improve engineering productivity and operational workflows.
Build end-to-end applications and pipelines that process engineering artifacts and data—including documents, spreadsheets, structured data, images, and video and produce useful outputs such as reports, summaries, classifications, etc.
Integrate and orchestrate existing AI capabilities, including LLM APIs, managed AI services, computer-vision tools, and supporting libraries. This role focuses on applying existing models and services rather than training or developing foundational AI/ML models.
Develop maintainable backend services, APIs, data-processing logic, and automation primarily in Python; contribute to JavaScript/TypeScript and React-based user interfaces where needed.
Create prototypes or proof-of-concepts when useful to validate technical feasibility and user value, then evolve validated concepts into secure, reliable, supportable production solutions.
Establish appropriate AI-output evaluation and validation methods, including test cases, structured output controls, error handling, observability, logging, and human review where the workflow requires it.
Collaborate closely with cross-functional teams throughout discovery, implementation, testing, rollout, and continuous improvement; communicate scope, decisions, trade-offs, status, risks, dependencies, and technical limitations clearly.
Participate in technical design reviews, code reviews, testing, troubleshooting, release activities, and ongoing support; maintain clear technical documentation, user guidance, and required project records.
Perform assigned duties independently and in a timely, accurate, and professional manner.
Adhere to organizational policies, procedures, security expectations, and applicable quality and safety requirements.
What you need for this
Bachelor’s degree in Computer Science, Software Engineering, Computer Engineering, a related technical field, or equivalent practical experience.
Two or more years of professional experience in software engineering, including building, delivering, and maintaining production-quality applications, services, or internal tools.
Strong proficiency in Python, including writing clean, maintainable, testable code and debugging software issues.
Hands-on experience integrating existing AI capabilities into software solutions, such as LLM APIs, managed AI platforms, computer-vision services, or AI libraries.
Experience building backend services, APIs, data-processing workflows, automation, or system integrations.
Experience developing and deploying cloud-based applications using AWS, Azure, GCP, or similar platforms.
Ability to evaluate technical options and recommend practical tools, frameworks, and architecture approaches based on user needs, security, maintainability, delivery timeline, and existing team capabilities.
Ability to work effectively within established architecture, coding standards, version-control practices, and software-development processes with minimal onboarding.
Experience collaborating with engineering and non-engineering stakeholders to translate operational needs into practical technical solutions.
Strong written and verbal communication skills, including the ability to document technical decisions, communicate trade-offs, and clearly report delivery status, risks, and dependencies.
Ability to work full-time, onsite in Raymond, Ohio, five days per week during standard business hours.
Preferred Qualifications
Experience with AWS services; the current team primarily uses AWS, with services such as S3, Lambda, EC2, Bedrock, IAM, CloudWatch, and API Gateway potentially relevant depending on the solution.
Experience with JavaScript or TypeScript and React for internal web applications.
Experience applying generative AI to business or engineering workflows.
Familiarity with prompt engineering, structured outputs, model evaluation, retrieval-augmented generation (RAG), and validation methods for AI-generated results.
Experience working with enterprise engineering artifacts and data sources, such as Excel files, documents, video, databases, or structured and unstructured data.
Familiarity with Docker, CI/CD pipelines, automated testing, infrastructure-as-code, application monitoring, and production deployment practices.
Familiarity with secure development, identity and access management, data privacy, logging, and responsible-AI practices.
Experience working in agile or another structured enterprise software-development environment.
What it’s like to work at Intellias
At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.
We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.
We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.
Skills
AI
AWS
Python
Location: Chicago
As a Customer Enablement Manager, you will help enterprise customers turn Asana into an effective way of working across their organization. You will own a portfolio of customers, providing a variety of enablement activities, including discovery, workflow consultation, strategic enablement, and scalable education, to accelerate adoption and deliver measurable business outcomes.
You will partner closely with Customer Success, Sales, and Services to understand customer priorities, identify barriers to adoption, and recommend enablement strategies that help teams adopt new workflows and AI-enabled ways of working. Through strong facilitation, product expertise, and customer insight, you will help customers realize greater value from Asana while contributing to retention and expansion.
This role is based in our Chicago office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.
What you’ll achieve
Trusted Advisory:
Develop a deep understanding of Asana, customer business priorities, and how teams work today. Use discovery and product expertise to recommend workflows and enablement approaches that improve adoption, efficiency, and ways of working.
Strategic Enablement Initiatives:
Independently manage time-bound customer engagements within your portfolio of customers, from discovery and planning through delivery and follow-through. Partner with CSMs and account teams to connect enablement activities to clear customer objectives and adoption outcomes.
Scaled Training:
Facilitate workflow consultations, workshops, customer programs, and scalable learning experiences for audiences ranging from end users to champions and business leaders. Tailor the approach based on customer needs rather than relying on one-size-fits-all training.
Metrics/KRs:
Use customer engagement, adoption, and efficacy signals to assess whether enablement is creating meaningful behavior change. Adjust your approach based on data and contribute insights that help improve CEM programs and playbooks.
Customer partnerships:
Identify opportunities to strengthen adoption, expand use cases, and address risks. Proactively share relevant customer insights and potential growth opportunities with CSMs and account teams.
Support workflow and AI transformation:
Help customers adopt new ways of working, including AI-enabled workflows, by translating capabilities into practical use cases and behavior change across teams.
About you
4+ years of experience in customer enablement, customer success, consulting, implementation, learning and development, or a related customer-facing role, ideally within SaaS.
Experience leading customer engagements that combine discovery, consultation, facilitation, and enablement to drive adoption or behavior change.
Strong project and portfolio management skills, with the ability to independently manage multiple customer engagements, competing priorities, and stakeholders.
Excellent facilitation and communication skills, with the ability to engage audiences ranging from end users and champions to senior business stakeholders.
Strong problem-solving and consultative skills; you are comfortable asking thoughtful questions, synthesizing customer needs, and recommending a path forward rather than simply responding to requests.
Commercial awareness and an understanding of how adoption, customer value, retention, and expansion are connected.
Strong product and technical curiosity, with an interest in helping organizations adopt new workflows, technology, and AI-enabled ways of working.
Collaborative and proactive, with the ability to work effectively across Customer Success, Sales, Services, Support, and other teams.
Comfortable operating in a fast-moving environment, taking ownership of ambiguous problems, and continuously improving how you work.
Customer-centered and outcomes-oriented, with a strong desire to understand whether your work is creating measurable impact.
Collaborative teammate who actively shares learnings, contributes to playbooks and best practices, and helps improve how the broader CEM team operates.
At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.
What we'll offer
Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value, which is why we check ourselves and conduct a yearly pay equity audit.
For this role, the estimated base salary range is between $120,000-136,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.
In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.
We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:
Mental health, wellness & fitness benefits
Career coaching & support
Inclusive family building benefits
Long-term savings or retirement plans
In-office culinary options to cater to your dietary preferences
These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.
#LI-Hybrid
About us
Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Join Asana’s Talent Network
to stay up to date on job opportunities and life at Asana.
Location: San Francisco, California; Dallas, Texas; New York, New York
Workplace: Remote
ROLE SUMMARY
The Solutions Architect is Temporal’s primary customer-facing technical leader within the Majors team. In this crucial role, you’ll work directly with prospects and customers, guiding them in understanding the suitability of their applications for Temporal’s platform and showcasing the technical advantages of our cloud service. Your contribution is vital in positioning Temporal against alternative technologies, helping customer engineering teams expand production applications using Temporal, and owning the technical relationship with key decision-makers. Your role is integral to our success.
WHAT YOU’LL DO
- Collaborate with prospects to determine if their applications fit Temporal’s platform well.
- Educate customers and prospects on the technical benefits and limitations of Temporal’s platform and cloud service.
- Position Temporal as an enterprise development standard against competing technologies and architectural patterns.
- Foster an environment within customer engineering organizations to increase the adoption and expansion of Temporal in production environments.
- Partner closely with Account Executives to develop and execute comprehensive account plans across both new opportunities and expansion, accounting for the customer's long-term success and outcome.
- Manage and nurture relationships with technical decision-makers within customer organizations, ensuring they fully leverage Temporal’s capabilities.
- Create reusable technical assets, reference architectures, playbooks, and demos that provides value for other Solution Architects.
- Travel expected to be 25-50%
WHAT YOU’LL BRING
- Reside in for San Francisco, Dallas or New York City
- Exceptional technical communication skills across altitudes, from a staff-level engineer whiteboard to a platform-team enablement session to a VP/CTO narrative.
- Deep understanding of distributed system technologies, design principles, and best practices.
- Proficiency in building application prototypes and providing design, development, build, and deployment guidance using one or more of Temporal’s supported languages: Java, Golang, Python, C#, TypeScript, Ruby, or Rust.
- Firm grasp of operational considerations in production environments, such as security, reliability, performance, cost management, and operations.
- Ability to provide insightful advice on architectural topics, including application patterns and platform architectures.
- Experience with at least one major cloud provider and familiarity with commonly used application development and production services.
- Ability to serve as a strategic technical advisor to Sales Account Executives, assisting with scoping and sizing opportunities and offering guidance on technical fit and challenges.
Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity.
Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.
Location: Remote - US
About Backblaze
Backblaze is the object storage leader in the open cloud movement, fueling customersuccess with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands. Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.
Role Overview
The Identity & Access Management (IAM) Engineer designs, implements, and operates identity and access capabilities for human users, non-human identities, workloads, devices, services, and AI agents. The role focuses on the subject side of access control—identity, authentication, roles, groups, entitlements, and privileges—with an emphasis on least privilege, separation of duties, strong authentication, automated lifecycle management, and short-lived credentials.
The engineer partners with others across the organization to ensure applications, infrastructure, and services appropriately mediate access, separate security domains, minimize unnecessary sharing, and limit common mechanisms that could increase privilege or blast radius.
Key Responsibilities
Design and operate authentication, authorization, federation, SSO, MFA, RBAC/ABAC, PAM, conditional access, policy-based authorization, just-in-time access, continuous verification, and privileged-access capabilities.
Engineer roles, groups, entitlements, and privilege assignments around least privilege and separation of duties.
Automate identity provisioning, access reviews, privilege changes, revocation, and deprovisioning.
Implement phishing-resistant MFA, cryptographically bound authentication, and strong identity assurance across enrollment, authentication, federation, and recovery.
Govern service accounts, machine and device identities, workloads, automated processes, APIs, and AI-agent identities.
Implement short-lived workload and agent identities using federation, certificates, and modern workload-identity approaches while reducing reliance on persistent secrets.
Partner with architects, engineers, and resource owners to ensure access is efficiently mediated and designs minimize excessive privilege, unnecessary sharing, and cross-domain exposure.
Monitor identity posture and partner with Security Operations to investigate identity threats and rapidly revoke compromised access.
Qualifications
Hands-on experience engineering enterprise IAM systems and integrations.
Strong knowledge of authentication, authorization, federation, identity lifecycle management, role/group design, separation of duties, and least privilege.
Knowledge of phishing-resistant MFA, cryptographic authentication, identity proofing, federation, and modern identity assurance practices.
Experience managing human and non-human identities, including service, machine, workload, or device identities.
Experience automating identity processes using APIs, scripting, or Infrastructure-as-Code.
Understanding of PKI, secrets management, short-lived credentials, workload identity federation, and technologies such as OIDC, OAuth, and SPIFFE/SPIRE.
Ability to reason about identity and authorization across distributed systems and collaborate with architects and engineers on secure access design.
Backblaze Perks:
Healthcare for family, including dental and vision
Competitive compensation and 401K
RSU grants for full-time employees
ESPP program
Flexible vacation policy
Maternity & paternity leave
MacBook Pro to use for work plus a generous stipend to personalize your workstation
Childcare bonus (human children only)
Fertility treatment and support
Learning & development program
Commuter benefits
Culture that supports a healthy work-life balance
To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below.
The base pay range for this position is $155,000 - $195,000
At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing.
We are proud to be an Equal Opportunity Employer.
To understand more about the data we collect and process as part of your application, please view our
Backblaze Employee Privacy Notice.
Location: San Francisco, CA | New York City, NY; Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic has done pioneering work examining the economic impacts of AI. The AI & Rule of Law team takes an analogous approach to a different question: how will AI affect our constitutional democratic institutions?
Increasingly powerful AI systems will put pressure on societal functions at every level — the courts, legislatures, electoral systems, oversight bodies, and the legal frameworks that hold democratic governance together. Our team exists to ask hard questions about those vulnerabilities, and to seek out strategies for protecting democratic freedoms — in the short and long term, through both technical and policy levers.
This is early, high-stakes research. The team is small, the problems are genuinely unsolved, and the work will matter.
We are looking for someone with deep expertise in both AI and at least one of: government, political science, or public policy. The ideal candidate understands the technical landscape well enough to reason about AI capabilities and risks, and understands democratic institutions well enough to see where those risks become structural threats.
Key responsibilities
Projects on this team are illustrative rather than fixed — we expect the research agenda to evolve as both AI capabilities and institutional pressures change. Current and expected focus areas include:
Making fundamental contributions to the development and expansion of our public data and research on how people use AI for politics, including regular reports and deep dives on elections and policy topics, and grow into leading this work over time
Designing and conduct empirical research on AI’s political effects, drawing on external data sources and the privacy-preserving measurement systems internally
Designing, running, and analyzing experiments on systems of many AI agents, testing whether and when tools from political economy (rules, monitoring, voting, dispute resolution) help agents govern themselves and stay under human oversight
Developing new methodological approaches for studying AI’s impact on:
Developing measurement and causal-inference tooling to help Anthropic evaluate the downstream political consequences of its own training, product, and policy decisions
Building and maintaining relationships with academic institutions, policy think tanks, and other research partners, and serve as the point of contact for outside researchers who use our data
Working cross-functionally with other technical teams to improve our measurement infrastructure and data collection
Translating research insights into actionable recommendations for model training, product decisions, and policy discussions
Amplifying external engagement through research publications, policy briefs, convenings, and presentations to diverse stakeholders
Minimum qualifications
A primary degree in political science, or a closely related field at the Ph.D. level
A computational research background in Political Science, Economics, or a related field
Demonstrated ability to produce rigorous, public-facing work — scholarship, policy analysis, government output, or a published body of writing
Preferred qualifications
Experience relevant to the study of AI’s impact on politics
Track record of empirical research, particularly studies combining novel data sources and game theory or those implementing frontier methods in causal inference
Comfort operating with significant autonomy in an environment where the problems are new and the playbook is still being written
At least five years of relevant experience in academia, industry, or government
Some Examples of Our Recent Work
Preparing for the 2026 US midterms
Measuring political bias in Claude
Clio: Privacy-preserving insights into AI use
Introducing The Anthropic Institute
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$295,000
—
$345,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Toronto, Ontario
Workplace: Hybrid
Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
🚀 THE ADVENTURE AHEAD
As our Premium Support Advisor, you will serve as the dedicated technical co-pilot and trusted advisor for our most strategic enterprise accounts. You’ll step into the spotlight to untangle complex software challenges, proactively pave the way for seamless learning experiences, and turn high-stakes technical questions into long-term client wins. By bridging our premier clients directly with internal product visionaries, your insights will actively steer platform enhancements and redefine modern technical support. If you thrive at the intersection of deep-dive problem solving and white-glove customer advocacy, this is your launchpad to make an immediate, tangible impact.
⚡ THE DAY-TO-DAY
- Champion High-Impact Accounts: Act as the go-to technical partner for our Premier, Advantage, and Essential accounts, conducting regular ticket reviews, spotting macro trends, and delivering swift, proactive resolutions.
- Deliver White-Glove Support: Provide responsive, multi-channel technical support across phone, video, chat, and email, adapting fluidly to client communication preferences to consistently exceed expectations.
- Crack the Code on Complex Puzzles: Dive deep into application behaviors to diagnose root causes, engineer effective workarounds, and collaborate directly with our Product and Engineering squads when escalated code-level fixes are needed.
- Rally Cross-Functional Crews: Partner closely with Customer Success Managers (CSMs), Account Managers (AMs), Technical Account Managers (TAMs), and Professional Services (PS) to align account strategies, resolve escalations, and protect client retention.
- Shape the Product Roadmap: Act as the voice of the customer during new feature rollouts, translating operational feedback and real-world client friction into actionable insights for our Product Management teams.
- Architect Knowledge & Clarity: Maintain meticulous technical documentation of client environments, troubleshooting blueprints, and known issues to empower team-wide knowledge sharing and elevate response efficiency.
🦸 YOUR SUPERPOWERS
- Proven SaaS Expertise: 3.5+ years of hands-on experience mastering technical support challenges within the SaaS industry, backed by a Bachelor’s degree in Computer Science, IT, or equivalent practical experience.
- Relentless Problem-Solving Drive: Strong technical aptitude with a proven track record of diving into complex software applications, isolating elusive root causes, and autonomously leading technical requests to full resolution.
- Toolbox Fluency: Confident proficiency navigating modern support and workflow tools, including Zendesk, Salesforce, JIRA, and Slack.
- Masterful Communication: Exceptional verbal and written communication skills with the talent to translate intricate technical concepts into clear, engaging solutions for both technical and non-technical stakeholders.
- Customer-Centric Advocacy: A genuine passion for customer advocacy and service excellence, paired with the critical thinking skills needed to anticipate needs before they arise.
- Collaborative Autonomy: A self-starter mindset that takes ownership of challenges while thriving alongside diverse, fast-moving cross-functional teams.
- Fluent in Portuguese: Professional verbal and written fluency in Portuguese (alongside English) to seamlessly communicate with and support our Portuguese-speaking client base.
OUR HYBRID WORK PHILOSOPHY 🤝
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
OUR TOTAL REWARDS PHILOSOPHY 🎉
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
- Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
- Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
- Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
OUR PROMISE TO YOU 😍
- Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
- Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
- Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
- Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
- Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
ABOUT DOCEBO 💙
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly.
Location: Remote - US
Founded in 2012, Bugcrowd is the preemptive security platform that unifies exposure discovery and assessment, offensive testing, and intelligence shaped by AI and human insight to help organizations avoid, discover, and validate real-world risk. Bugcrowd helps security teams move faster by identifying the exposures that matter most so they can act first and stay ahead of attackers. By combining the power of humans and AI, teams can preempt attack paths and prevent breaches. Based in San Francisco and New Hampshire, Bugcrowd is supported by General Catalyst, Rally Ventures, Costanoa Ventures, and others. Visit
www.bugcrowd.com
.
As a Embedded Systems Staff Engineer, you will own the architecture, maintenance, and continued improvement of ARM architecture support within Bugcrowd.
Job Summary
In this role, you will work at the boundary between CPU emulation, operating-system semantics, binary analysis, fuzzing, and symbolic execution. You will improve Bugcrowd’s ability to execute and analyze ARM and AArch64 binaries, diagnose subtle differences between native and emulated execution, and extend our support for new operating environments, binaries, and firmware targets.
Essential Duties & Responsibilities
Own and evolve Bugcrowd’s ARM and AArch64 execution support using emulation.
Diagnose correctness, compatibility, and performance issues involving instruction semantics, memory management, exceptions, system calls, signals, threading, and process startup.
Add support for new ARM architectural features, instruction-set extensions, ABI variants, and execution environments.
Investigate discrepancies between native execution, QEMU execution, and Bugcrowd’s analysis engines.
Improve the performance, determinism, observability, and reliability of large-scale emulated workloads.
Develop test suites and regression infrastructure for instruction-level and end-to-end ARM behavior.
Debug customer binaries and firmware that exercise unusual platform, compiler, or operating-system behavior.
Education, Experience, Knowledge, Skills, and Abilities
6+ years experience developing C/C++ on Linux
Significant experience working with low-level systems software such as emulators, virtual machines, operating systems, compilers, debuggers, binary translators, hypervisors, or dynamic instrumentation systems.
Deep understanding of ARM and/or AArch64 assembly, calling conventions, exception models, privilege levels, and memory semantics.
Strong understanding of Linux process execution, including ELF loading, virtual memory, signals, threads, system calls, dynamic linking, and debugging facilities.
Experience debugging complex native-code failures using tools such as GDB, LLDB, strace, perf, sanitizers, core dumps, or custom instrumentation.
Ability to reason about instruction-level behavior and identify subtle differences between architectures or execution engines.
Familiarity with fuzzing, symbolic execution, dynamic binary analysis, or program instrumentation, plus strong software-design skills and experience owning technically complex systems.
Preferred Experience
OCaml or other functional programming language
Background in vulnerability research, reverse engineering, or firmware analysis.
BS degree in Computer Science or related technical field, or equivalent practical experience.
US Person (for ITAR, such as a US citizen, lawful permanent resident, or protected individual)
Working Conditions and Physical Requirements
The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation.
Sitting and / or standing - Must be able to remain in a stationary position 50% of the time
Carrying and / or lifting - Must be able to carry / move laptop as needed throughout the work day.
Environment - remote, work-from-home 100% of the time.
Pay Range Disclosure
At Bugcrowd, we strive for fairness, equality and to create an environment that allows our people to perform at their very best. Our compensation philosophy is to foster a collaborative community that rewards, attracts and retains the best possible talent. The provided compensation details are based on US national averages and we retain the flexibility to tailor to the needs of the business.
The national estimate for the current hourly rate for the position of $96.75 - $133.03.
This position may also be eligible to participate in a discretionary bonus program or commission plan, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Culture
At Bugcrowd, we understand that diversity in the workplace is vital to a company’s success and growth. We strive to make sure that people are included and have a sense of being part of making Bugcrowd not only a great product but a great place to work.
We regularly hear from both customers and researchers that Bugcrowd feels like a family, and we strive to maintain that internally as well.
Our team consists of a broad range of people: musicians, adventure sports junkies, nature lovers, parents, cereal enthusiasts, night owls, cyclists, artists—you get the point.
At Bugcrowd, we are solving security threats and vulnerabilities that are relevant to everyone, therefore we believe solving these problems takes all kinds of backgrounds. We value the perspectives and experiences people from underrepresented backgrounds bring.
Disclaimer
This position has access to highly confidential, sensitive information relating to the technologies of Bugcrowd. It is essential that the applicant possess the requisite integrity to maintain the information in the strictest confidence.
The company is authorized to obtain background checks for employment purposes under state and federal law. Background checks will be conducted for positions that involve access to confidential or proprietary information (including trade secrets).
Background checks may include Social Security verification, prior employment verification, personal and professional references, educational verification, and criminal history. Applicants with conviction histories will not be excluded from consideration to the extent required by
law.
Any personal data you submit in connection with your application will be processed in compliance with Bugcrowd's Privacy Policy, which you may review here:
https://www.bugcrowd.com/privacy
.
Equal Employment Opportunity:
Bugcrowd is EOE, Disability/Age Employer.
Individuals seeking employment at Bugcrowd are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
Bugcrowd is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Bugcrowd will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact HR at ADA at bugcrowd.com.
Apply at:
https://www.bugcrowd.com/about/careers/
Location: Toronto; San Francisco; Canada; United States; New York
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Why this role?
Cohere seeks an experienced and passionate VP of Services, Customer Success & Support to lead our Customer Success and Support teams. In this role, you will be responsible for leading and developing a talented post-sales Customer Success and Support team, who are the primary owners of business and technical relationships with our customers. The ideal candidate will have a background leading post-sales teams in the ML/AI/Data Engineering industry.
In this role you will:
- Drive product adoption and customer experience for our largest customers.
- Define the customer lifecycle including roles and responsibilities, handoffs, and workflow & influence the product roadmap.
- Lead customer-facing teams, including coaching sub-function leaders (Customer Success, Services, Technical Support) to ensure that all teams are aligned and focused on delivering an exceptional customer experience.
- Measure and analyze customer data to identify trends and areas for improvement, including analyzing customer feedback, support metrics, and other customer-related data to develop insights that can be used to improve the customer experience, troubleshoot issues and showcase Cohere’s value proposition.
- Enhance the customer journey, identifying the key touch points across interactions with customers and developing strategies to optimize each step of the journey.
- Champion the customer within the organization, advocating for the customer in all decision-making processes at the executive level to ensure that customer needs are taken into account when making strategic decisions.
- Collaborate and partner with other internal teams (pre-sales, Product Management, Machine Learning Engineerings) to ensure that the voice of the customer is represented in strategic decisions.
You may be a good fit, if you have:
- 10+ years of leadership experience developing top-performing teams in Customer Success, Technical Support and Services.
- Work experience in the AI, ML, Data Engineering, Cloud, SaaS or Tech Infra industry.
- Proven experiences being highly focussed on customer needs, you're an amazing relationship builder and you can proactively spot opportunities to engage customers and build loyalty.
- An exceptional collaborative mindset and know how to engage and communicate with leadership and technical & non-technical stakeholders.
- Strong experience building strategy, a willingness to execute and build from the ground up & are always willing to dig deeper and jump in when it comes to our customers.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
United Kingdom - Remote
leadDublin, IE; Lead business systems analysts, contractors, and implementation partners across time zones, coaching them and reviewing their designs and configuration; Make sure international users are supported through month end and quarter end close, with clear ownership of issues and of work handed over from the US time zone; Have led business systems analysts, consultants, and implementation partners across time zones, and partner well with controllers and with tax and treasury leaders
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоSan Francisco; Austin; Seattle; United States; New York; Toronto; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
seniorГеография найма не уточнена
УдалённоseniorRemote US
УдалённоseniorUnited States (Remote)
География найма не уточнена
Chicago
УдалённоSan Francisco, California; Dallas, Texas; New York, New York
УдалённоRemote - US
San Francisco, CA | New York City, NY; Washington, DC
ГибридToronto, Ontario
УдалённоRemote - US
УдалённоToronto; San Francisco; Canada; United States; New York; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities