Location: Ireland - Dublin Office
Workplace: Hybrid
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀
IT HELPDESK SPECIALIST, LEVEL 3 SUPPORT
Location: Dublin, Ireland
Work arrangement: Hybrid, with at least two days per week in the office
Coverage: EMEA and APAC
ABOUT CLICKUP
ClickUp’s mission is to make the world more productive. Our all-in-one platform helps teams plan, track, and collaborate in one place. Behind the scenes, our IT team keeps employees equipped, connected, and ready to do their best work.
We’re looking for an experienced IT Helpdesk Specialist to provide hands-on, Level 3 support for employees across EMEA and APAC. You’ll tackle complex technical issues, support our growing office presence, and help us build a secure, AI-forward approach to IT support.
WHAT YOU’LL DO
- Own complex employee support issues from investigation through resolution, knowing when to bring in other IT or Security partners.
- Troubleshoot macOS, hardware, software, connectivity, identity, and access issues for employees in office and remotely.
- Support Apple device deployment and management using Jamf and Apple Business Manager.
- Manage employee access and account changes using Okta and other business applications, following established security practices.
- Help employees with onboarding, offboarding, device setup, and equipment needs.
- Keep tickets, troubleshooting notes, and support documentation clear and useful.
- Look for opportunities to improve support processes and use AI thoughtfully to solve problems and reduce repetitive work.
- Partner with IT, Security, People Operations, and Workplace teams to support employees and offices across the region.
WHAT WE’RE LOOKING FOR
- At least 5 years of experience in IT support, helpdesk, service desk, desktop support, or a similar role.
- Strong macOS troubleshooting skills and hands-on experience with Jamf, Okta, and Apple Business Manager.
- Experience investigating and resolving complex support issues with a methodical, service-minded approach.
- A solid understanding of IT fundamentals and basic AI principles, including how to use AI tools responsibly and assess their output.
- A security-first mindset, including care with employee data, device security, identity verification, and access.
- Clear communication and the ability to make technical issues understandable to people with different levels of technical experience.
- Ability to support employees across EMEA and APAC and work from our Dublin office at least two days a week.
- Willingness to travel between Dublin and London as needed, with potential travel to the US or other parts of Europe when business needs require it.
NICE TO HAVE
- Experience with Bash, scripting, coding, or automation. You don’t need to be a software engineer: we value practical problem-solving and thoughtful use of AI-assisted tools.
- Experience supporting employees across multiple offices or time zones.
Equal Opportunity Employer
ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Privacy Notice
ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice
If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details.
Visa Sponsorship
Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.
Fraud Alert
ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com.
AI Processing Notice
ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.
ГибридIreland - Dublin Office; You’ll tackle complex technical issues, support our growing office presence, and help us build a secure, AI-forward approach to IT support; Experience supporting employees across multiple offices or time zones; ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com
Location: Home-based, Mexico
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
Role Summary
We are seeking an exceptionally organized, tech-forward Talent Operations Associate to join our Global Talent Acquisition team. As our first Talent Operations Associate in Mexico City, you will bridge the gap between high-touch candidate coordination and cutting-edge Talent Operations for Americas hiring.
We are looking for someone with a genuine passion and proven experience in AI and automation who can leverage emerging tools to drive process efficiencies and improve our operational capabilities such as streamline scheduling, unblock logistics challenges, and build data-driven dashboards. If you are comfortable working consultatively with senior stakeholders, being proactive and assertive in securing interviewer availability, and excited to redefine how hiring operations run, this role is for you.
This is a hybrid role, with 3 days in office.
Key Responsibilities
- AI-Driven Scheduling & Logistics: Own complex, multi-time-zone interview scheduling. Actively leverage AI tools and workflow automation to resolve interviewer declines, optimize availability, and eliminate manual coordination bottlenecks.
- Assertive Stakeholder Management: Partner directly with senior leaders, hiring managers, and interviewers. Confidently hold stakeholders accountable to SLAs, manage expectations, and secure necessary calendar availability.
- Data & Analytics (Dashboarding): Build and maintain recruitment and scheduling dashboards to track key metrics (e.g., interviewer bandwidth, time-to-schedule, drop-off rates) and transform raw operational data into actionable insights.
- Interviewer Enablement & Training: Manage and optimize interviewer training and shadowing programs, ensuring a scalable, consistent pool of qualified interviewers across all departments.
- ATS Optimization: Partner with the team to manage, configure, and optimize our talent tech stack (Ashby), testing new features and AI integrations to improve pipeline velocity.
Required Qualifications
- 2+ years of experience in high-volume, multi-region/country interview coordination, talent operations, or a similar recruitment support or operations function.
- Proactive Problem-Solving: A resourceful, solution-oriented mindset able to resolve high-friction scheduling logistics while simultaneously troubleshooting broader operational challenges across the hiring lifecycle.
- AI & Automation Proficiency: Proven experience or a demonstrated passion for using AI tools, prompt engineering, or workflow automations to solve operational inefficiencies.
- Data Fluency: Demonstrated ability to work with hiring data and build reporting dashboards to identify bottlenecks and guide decisions.
- Strong Executive Presence: Confident, tactful communication skills with the ability to manage senior stakeholders and hold them accountable to timeline commitments.
- Tech-Savvy: Hands-on experience with modern Applicant Tracking Systems (ATS) to manage candidate pipelines.
- Strong Project Management: Ability to prioritize, organize and manage multiple projects in various stages with ease.
Preferred Experience
- Direct experience with Ashby (ATS).
- Hands-on experience building custom dashboards or using business intelligence tools.
- Background in a high-growth technology, AI, or Fintech environment.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
As a
Manager, Customer Success
, you will lead a North America-based team that helps customers realize value from GitLab through strong adoption, measurable outcomes, and trusted partnership.
You will partner closely with both executive sponsors and day-to-day end users/practitioners to drive adoption and measurable outcomes.
Reporting to the
Director of Customer Success,
, you will coach Customer Success Managers and Customer Success Architects to support account health across onboarding, adoption stages, executive business reviews, and renewals, while also improving how the team works.
This is a people leadership role with broad scope: you will develop talent, strengthen customer relationships, and partner across Sales, Product, Engineering, and other teams so customers are supported through growth, change, and escalation.
What you'll do
Lead
a team of Customer Success Managers and Customer Success Architects focused on customer adoption, account health, customer satisfaction, and advocacy.
Coach
team members through regular feedback, development support, and career growth conversations to strengthen knowledge, communication, and execution.
Partner
with the Director of Customer Success to define team goals, clarify responsibilities, and align priorities with company direction.
Manage
resource assignments, staffing levels, and hiring activity to support team coverage and customer needs.
Develop
senior-level relationships with customers and support the team in building trusted advisor partnerships.
Collaborate
with Sales, Product Management, Engineering, Professional Services, and other internal teams to create a consistent customer experience.
Support
customers during escalations by working with other leaders to coordinate clear, effective responses.
Improve
the processes and tools used by the team and oversee initiatives tied to objectives and key results.
What you'll bring
Experience
leading customer-facing teams in software, technology, consulting, sales, or customer success environments.
Ability
to guide teams that drive software adoption and manage customer relationships across onboarding, adoption, business reviews, and renewals.
Knowledge
of software development lifecycle practices, related tools, and agile or DevOps ways of working.
Familiarity
with cloud or container technologies such as Kubernetes and Docker, application security concepts such as static application security testing (SAST) and dynamic application security testing (DAST), or cloud platforms such as Amazon Web Services (AWS), Google Cloud Platform (GCP), and Microsoft Azure.
Skill
in translating strategy into clear initiatives, coordinating execution, and tracking delivery across competing priorities.
Capability
to lead distributed teams across regions, cultures, and lines of business, while working effectively with senior executives and external stakeholders.
Willingness
to travel occasionally for customer meetings and team events, as needed.
Strength
in communication, coaching, feedback, delegation, planning, and process improvement.
Warmth and care
in your leadership approach—able to coach with empathy and build trust on a human level.
Interest
in candidates with transferable experience who can connect technical concepts to business value and collaborate well across functions.
About the team
On the
Customer Success
team, we are accountable for customer adoption, measurable outcomes, customer satisfaction, and building customer advocacy across GitLab.
We also act as a key connection point between customers and the broader GitLab ecosystem, helping streamline collaboration with Product Management, Engineering, Sales, Professional Services, and other partners.
In this role, you will manage a team in
North America
while collaborating asynchronously with stakeholders across regions, with a focus on helping customers succeed at scale and improving how the organization supports them.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$124,800
—
$210,600 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Forward Deployed Engineering (FDE) embeds with our most strategic customers to build production AI systems on Claude. The team takes on work where no playbook exists yet, turns what works into repeatable patterns for partners and our field teams, and brings what it learns back to Product and Research. Demand for FDE is well ahead of the team's capacity, and the team is growing quickly across the Americas, Europe and Asia.
We're hiring a dedicated Strategy & Operations Lead for FDE. You'll be the strategy partner to FDE leadership and own the plan: headcount and capacity, the mix of work the team takes on, how engagements are priced and measured, and how more of the work moves to partners. You'll run the business reviews and build the reporting leadership uses to make these calls.
You'll sit on our GTM Strategy & Operations team, dedicated full time to FDE. You'll work closely with Finance, Deal Desk, Legal, Revenue Operations, Partnerships and Applied AI, and with the FDE program leads who run pre-sales and delivery. This is a hands-on role. You'll build the models and dashboards yourself and use Claude to automate as much of the reporting as you can.
Key responsibilities:
Own the plan.
Build FDE's annual and quarterly plan: headcount and hiring by region and role, capacity, utilization, and the mix of commercial, research and mission-driven engagements.
Model demand and capacity.
Build the demand, capacity and staffing models behind the plan, with scenarios leadership can use for hiring and prioritization decisions.
Run the business reviews.
Lead FDE's monthly and quarterly reviews. Set KPIs with FDE leadership, own the scorecard, and write the materials for GTM and company leadership.
Build the reporting.
Work with Revenue Operations and Data Science to get engagement, staffing and outcome data into our systems so reporting runs without manual work. Measure what engagements lead to: production launches, consumption, expansion, and patterns partners reuse.
Shape the commercial model.
Partner with Finance, Deal Desk and Legal on how FDE engagements are priced, packaged, discounted and contracted, and track the economics of the portfolio.
Scale through partners.
Build the plan and the economics for moving more work to delivery partners: which engagements partners own, co-deliver or get Anthropic advice on, what capacity they need, and how we measure their quality and cost.
Design the org.
Work with FDE leadership and People on new roles, manager spans and where new headcount lands as the team grows.
Lead cross-functional projects.
Take on questions that span Sales, Applied AI, Customer Success, Product and Research, from defining the problem through to a decision and a working process.
Automate with Claude.
Use Claude Code and agents to build and run the models, dashboards and workflows this role depends on.
Minimum qualification:
Have worked in strategy and operations, business operations, strategic finance or consulting, including direct work with a professional services, implementation, solutions engineering or forward deployed team
Understand how a services business makes and loses money: utilization, staffing mix, rates, backlog and margin, and how they connect to customer outcomes
Can build a capacity or staffing model from scratch, explain every assumption in it, and pull the data yourself with SQL
Have run planning cycles and business reviews for a senior leader and written the materials yourself
Have taken an unclear question to a recommendation, a decision and a process that other teams still use
Earn the trust of senior technical and commercial leaders and can influence them without direct authority
Are comfortable working fast with imperfect data and simple processes that you improve as you go
Use AI tools in your own work today and want to push that much further
Are excited about Anthropic's mission to build AI that is safe and beneficial
Preferred qualification:
10+ years in GTM strategy and operations, business operations or consulting
Built the operations of a professional services or FDE team through a period of fast growth
Worked on services pricing, statements of work and deal terms with Finance and Legal
Built or managed delivery partner programs, including subcontracting, co-delivery and partner economics
Experience in a consumption or usage-based business, including tying services work to product usage
Enough technical fluency to talk with engineers about how LLM applications are built (agents, evals, MCP)
Experience with Salesforce and professional services automation (PSA) tools
Experience at an AI, cloud or developer infrastructure company
Experience preparing materials for executive and board audiences
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$270,000
—
$310,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: United States; St. Louis; Detroit; Charlotte; Denver; Chicago; Seattle; Austin; Minneapolis; Phoenix; Atlanta; Washington D.C.; New York; Los Angeles; Houston; Boston; Columbus; San Francisco; Dallas
Workplace: Remote
ClickHouse is one of the fastest-growing databases in the world, and our design team is at an inflection point. As we expand into new solution areas, we’re looking for a designer who codes. You’ll own the design side of Click UI, ClickHouse’s open source design system. As a member of a solution-oriented product team, you’ll see those system-level design decisions through to end users. If you think of design systems as a way to bake good design into technical products, fix bugs yourself instead of filing tickets, and use AI to stay ahead of the curve, we’d love to hear from you.
What You Will Be Doing
- Own the design system in Figma and the design decisions that determine how components look and feel across the ClickHouse ecosystem.
- Work directly with contributors and consumers of Click UI to improve the system and drive adoption of new and existing components.
- Communicate designs through wireframes, prototypes, and visual mockups, iterating quickly on feedback.
- Partner closely with a product team, including product managers and engineers, as a trusted, embedded collaborator rather than a separate creative function.
- Use AI tools to accelerate your workflow, automate repetitive tasks, and improve both code and design quality.
- Contribute to design feedback sessions with internal and external stakeholders to validate assumptions.
- Advocate for product quality and user experience, even when you have to create the guardrails yourself.
What You Bring Along
- Strong visual design fundamentals and experience building and maintaining a design system.
- Proven experience designing for complex software applications, ideally in B2B SaaS or developer tools.
- Advanced proficiency in Figma, including components, prototyping, and design systems.
- Frontend engineering skills: you write CSS, React, and TypeScript, and you’re comfortable in a real codebase.
- Experience owning products end to end, working directly with developers and product managers.
- Enthusiasm for AI tools and an active practice of using them in design, engineering, workflows, or all of the above.
- Energy for the startup pace, including the ambiguity and shifting priorities that come with scaling a company with as much potential as ClickHouse.
- Preferred: Experience owning multi-brand design systems or the same design system across multiple tech stacks; experience designing IDEs, data products, or other technical developer tooling.
- Preferred: Familiarity with AI-assisted design or engineering workflows (Cursor, Copilot, Figma MCP, v0, etc.), open source contributions or an active GitHub presence, and experience in a fast-moving, globally distributed startup.
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new eligible team member who joins our company receives equity.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: Prague 1, Czechia; Černošice, Czechia; Zdiby, Czechia; Josefov, Czechia; Vinohrady nad Váhom, Slovakia; Prague 2, Czechia
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
Choose your assignments - align your missions with your personal preferences and profile.
Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
Observe carefully - check the ambiance, service quality, and overall customer experience.
Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
Collaborate with iconic brands across industries.
Flexible assignments tailored to your interests.
Compensation for your time and input, with the potential for reimbursement on purchases.
A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
Register: sign up at live.cxg.com and confirm your email.
Complete your profile: fill out your details to 100% and get verified.
Get certified: pass the General Certification to access missions.
Apply for missions: explore assignments with brands that excite you.
Start evaluating: begin making a difference in the luxury market.
Compensation:
Non-Purchase Evaluations: Earn a fee based on mission complexity.
Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Plovdiv, Bulgaria; Smirnenski, Bulgaria; Trakia, Bulgaria; Kamenitsa, Bulgaria
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
Choose your assignments - align your missions with your personal preferences and profile.
Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
Observe carefully - check the ambiance, service quality, and overall customer experience.
Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
Collaborate with iconic brands across industries.
Flexible assignments tailored to your interests.
Compensation for your time and input, with the potential for reimbursement on purchases.
A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
Register: sign up at live.cxg.com and confirm your email.
Complete your profile: fill out your details to 100% and get verified.
Get certified: pass the General Certification to access missions.
Apply for missions: explore assignments with brands that excite you.
Start evaluating: begin making a difference in the luxury market.
Compensation:
Non-Purchase Evaluations: Earn a fee based on mission complexity.
Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Brno, Czechia; Středokluky, Czechia; Žabovřesky, Czechia; Bystřice nad Pernštejnem, Czechia; Černovice, Czechia; Slatina, Czechia
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
Choose your assignments - align your missions with your personal preferences and profile.
Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
Observe carefully - check the ambiance, service quality, and overall customer experience.
Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
Collaborate with iconic brands across industries.
Flexible assignments tailored to your interests.
Compensation for your time and input, with the potential for reimbursement on purchases.
A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
Register: sign up at live.cxg.com and confirm your email.
Complete your profile: fill out your details to 100% and get verified.
Get certified: pass the General Certification to access missions.
Apply for missions: explore assignments with brands that excite you.
Start evaluating: begin making a difference in the luxury market.
Compensation:
Non-Purchase Evaluations: Earn a fee based on mission complexity.
Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: United States
About Paired
Paired is a global staffing and recruiting agency that specializes in pairing remote work with top-tier talent!
We are dedicated to connecting talented individuals with remarkable companies in need of their skills. Our goal is to create fulfilling job opportunities for professionals around the world.
About the client
They're hiring leaders to take a subscription supplement brand from over $4M/month toward 9 figures annually in 2027. They launched in early 2026 and scaled from $0 to over $4M/month in about 7 months. They're pushing for their first 8-figure month.
Team
: very lean. Two co-founders, a Head of Customer Support with a support team, and a creative team of strategists and editors.
Acquisition
: Meta-heavy paid ads with a direct response approach.
Mission:
own the creative engine and constantly increase creative output while raising the hit rate. Reports to CO-Founder. The title is flexible: a lead strategist who has led strategy teams fits.
What they'll own
Creative strategists: managing, coaching, and training them
Editing: managing the Head of Editing so the editing team outputs at a high level
Strategy: staying hands-on in creative strategy to find the highest levers
Department leadership: pushing the department forward with a clear management structure
First 90 days
1. Improve our systems for tracking creative data
2. Increase hit rate
3. Increase creative output
4. Build a proper management structure
Requirements
Must have
Direct response background, ideally in supplements
A great creative strategist themselves, with a strong creative eye
Proven at coaching, managing, and leading a strategy team
Typical week: weekly department call, weekly call with the Head of Editing, and one-on-one coaching calls with each creative strategist
Benefits
Pay: $10K+/month, plus a performance bonus tied to the whole department's results.
Remote role
Chance of equity in the future
Location: Washington, United States; Alexandria, United States; Hyattsville, United States; Bethesda, United States; Suitland-Silver Hill, United States; District Heights, United States
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at
live.cxg.com
and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: San Francisco, United States; Walnut Creek, United States; Oakland, United States; Berkeley, United States; Daly City, United States; Pacifica, United States
CXG is a global Customer Experience consulting firm specializing exclusively in serving premium and luxury brands.
We partner with premium and luxury brands to transform experiences for meaningful impact. We provide valuable insights and support them in taking actionable steps toward creating seamless customer experiences that deliver more value.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at
live.cxg.com
and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Orlando, United States; Kissimmee, United States; Winter Park, United States; Celebration, United States; Winter Garden, United States; Altamonte Springs, United States
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Miromar Lakes, United States; Cape Coral, United States; Fort Myers Beach, United States; Bonita Springs, United States; Lehigh Acres, United States; Estero, United States
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
Location: Egypt
The Technical Support Engineer - L1 will be part of the Level 1 team in Cincom's new 24/7 Support function, based in Cairo, and the first point of contact for Cincom customers experiencing technical issues with their enterprise software products, including CPQ, Eloquence and Cincom Smalltalk.
The role focuses on receiving and managing customer cases, performing initial technical investigations, following established troubleshooting procedures, and ensuring timely escalation to the appropriate product specialists when deeper investigation is required.
This is an opportunity for a recent graduate or early-career engineer with strong technical fundamentals, analytical thinking and a customer-oriented mindset to develop expertise in enterprise software support.
The role operates within a 24x7x365 support organisation and requires flexibility to work rotating shifts, including nights, weekends and public holidays.
KEY RESPONSIBILITIES
Case Management
Act as the first point of contact for customers reporting technical issues with Cincom products.
Register, categorise, prioritise and manage incoming support cases in Zoho Desk in accordance with established procedures, severity definitions and service levels.
Investigation & Troubleshooting
Perform initial technical investigation and troubleshooting to identify the nature and potential source of reported issues.
Follow documented troubleshooting procedures, knowledge articles, known-issue playbooks and Cincom's AI-assisted knowledge tools to resolve supported L1 cases.
Collect and analyse relevant technical information, including error messages, logs, timestamps, system details and troubleshooting results.
Identify whether reported issues may relate to application behaviour, operating systems, databases, infrastructure or network connectivity.
Escalation & Customer Communication
Recognise issues requiring deeper technical investigation and escalate them to Level 2 support, Hosted Services or the product engineering teams (Level 3) with complete technical findings.
Recognise any report of a possible security vulnerability or active exploitation and route it immediately through the security escalation process, as these carry strict regulatory reporting deadlines.
Maintain end-to-end ownership of customer-facing cases, ensuring regular updates, appropriate follow-up and clear communication until resolution.
Participate in customer calls and communicate technical information clearly to both technical and non-technical audiences.
Maintain accurate and consistent case documentation, including investigation steps, findings, actions taken and escalation details.
Collaborate with L2 engineers, Hosted Services and Product Engineering teams to facilitate effective case resolution.
Knowledge & Continuous Improvement
Contribute to the development and maintenance of the technical knowledge base, troubleshooting guides and self-service content.
Identify recurring issues and knowledge gaps and share observations with senior engineers to support continuous service improvement.
Develop technical knowledge across Cincom's product portfolio, gradually building deeper expertise in assigned products and support areas.
Security & Data Protection
Handle customer data, logs and system access in line with Cincom's information security, data protection (including GDPR) and customer confidentiality requirements.
Follow the controls that support Cincom's ISO 27001 and SOC 2 programmes, including access management and evidence of how cases are handled.
Requirements
WHAT WE'RE LOOKING FOR
Essential
Bachelor’s degree in computer science, Computer Engineering, Information Systems or a related technical discipline.
0–2 years of relevant experience; fresh graduates are encouraged to apply.
Strong technical fundamentals in operating systems, networking and application technologies.
Good analytical and troubleshooting skills, with the ability to investigate problems logically and systematically.
Ability to understand technical information, identify relevant symptoms and determine appropriate next steps.
Strong written and verbal communication skills in English.
Good organisational skills and the ability to manage multiple cases while maintaining appropriate priorities and follow-up.
Ability to work effectively within a team and collaborate with different technical functions.
Customer-oriented mindset, ownership, attention to detail and willingness to learn.
Able to work rotating shifts, including nights, weekends and public holidays, in a 24x7x365 support environment.
Technical Foundations
The following technical foundations are essential at foundation level. Product-specific skills are taught on the job.
1. Linux / Unix Fundamentals
Basic command-line proficiency, understanding of file systems, permissions, processes, services and system logs.
2. Networking Fundamentals
Understanding of TCP/IP, IP addressing, DNS, DHCP, ports, routing and connectivity troubleshooting tools.
3. Windows Operating Systems
Basic knowledge of Windows operating systems, services, Event Viewer, Windows Server and Active Directory.
4. Application & Database Fundamentals
Understanding of client-server architecture, application troubleshooting, log analysis, database fundamentals, basic SQL, HTTP/HTTPS and REST APIs.
Desirable
The following skills and experience are desirable:
Basic programming or scripting knowledge, preferably Python or PowerShell.
Familiarity with JSON, APIs and application integration concepts.
Exposure to database technologies such as SQL Server, MySQL or MongoDB.
Familiarity with virtualisation and cloud computing fundamentals.
Academic projects or internships involving software applications, databases, operating systems or infrastructure.
Previous exposure to enterprise software or technical support environments.
Linux certifications such as Linux Essentials, RHCSA or equivalent.
Networking certifications such as CCNA or equivalent.
Microsoft technical certifications.
Basic programming or database certifications.
Additional language skills, particularly French, German or Italian.
PRODUCT KNOWLEDGE
Previous knowledge of Cincom products is not required. However, the successful candidate will be expected to develop familiarity with the company's enterprise software portfolio, starting with the products in scope for Level 1, during onboarding and technical enablement.
HOW SUCCESS IS MEASURED
First 90 days
Product and process onboarding completed for the products in scope, with knowledge checks passed.
Handling Level 1 cases independently on the shift rota.
Case records consistently meet the documentation standard in quality checks.
Ongoing
First response and update times within the agreed service levels.
Share of cases resolved at Level 1 against the team target.
Escalations reach Level 2 or Level 3 with complete information first time.
Customer satisfaction scores on closed cases.
Regular, useful contributions to the knowledge base.
Location: United States
Paired is a global staffing and recruiting agency that pairs remote work with top-tier talent. We help individuals from around the world connect with great companies that are looking for their specific skill set. Our mission is to provide great jobs to talented people, no matter where they are located.
Role Overview:
We are looking for an experienced Head of Conversion Rate Optimization (CRO) to lead our conversion optimization strategy and improve the overall performance of our Direct-to-Consumer (DTC) e-commerce funnels.
Key Responsibilities:
Build and manage a structured CRO testing system to track experiments, hypotheses, results, and key learnings.
Analyze the entire customer journey, from landing pages to checkout, to identify conversion bottlenecks and optimization opportunities.
Develop and prioritize a CRO roadmap focused on improving conversion rate, Average Order Value (AOV), and revenue per session.
Plan, execute, and analyze A/B tests and other experiments to continuously improve funnel performance.
Work closely with developers and graphic designers to implement landing page improvements, checkout optimizations, and other CRO initiatives.
Optimize product pages, landing pages, offers, upsells, and checkout flows to improve the customer experience and maximize revenue.
Monitor experiment performance, evaluate results, and turn successful tests into actionable improvements.
Balance conversion-focused strategies with brand consistency and a seamless customer experience.
Eventually recruit, manage, and lead a team of CRO specialists, establishing workflows and performance expectations.
Requirements
Proven experience in Conversion Rate Optimization (CRO), preferably in a leadership or senior-level position.
Strong background in Direct-to-Consumer (DTC) and direct-response marketing, with hands-on experience optimizing e-commerce funnels.
Previous experience working with supplement, health and wellness, or beauty brands. Supplement industry experience is strongly preferred.
Demonstrated success improving conversion rates, Average Order Value (AOV), and revenue per session through structured experimentation.
Hands-on experience planning, executing, and analyzing A/B tests and other CRO experiments.
Strong understanding of funnel analytics, customer behavior, landing page optimization, and checkout performance.
Experience collaborating directly with developers to implement and launch CRO tests.
Ability to work closely with graphic designers to translate optimization strategies into effective visual experiences.
Strong analytical and problem-solving skills, with the ability to identify performance bottlenecks and prioritize high-impact opportunities.
Experience building testing frameworks, maintaining experiment documentation, and turning insights into actionable improvements.
Preferred Qualifications
Experience with CheckoutChamp or similar checkout and funnel optimization platforms.
Previous experience hiring, managing, or leading CRO specialists.
Familiarity with brand building and balancing direct-response marketing strategies with long-term brand positioning.
Experience scaling CRO processes within high-growth DTC e-commerce businesses.
Familiarity with analytics and experimentation tools used to track funnel performance and measure test results.
Benefits
Remote Working for a US Company
Competitive Salary
Location: São Paulo, Brazil; Santiago, Chile; Bogotá, Colombia
New opportunities in Latin America!
🟢 Dev.Pro is a US-based software development company helping tech companies build their products and grow their business. We’re remote-first, and we work with independent contractors in over 55 countries, so you’d be collaborating in a multicultural environment on some really interesting projects.
We invite a Senior Data Engineer to join our team and contribute to a high-impact project for a strategic client in the Point of Sale (POS) domain. The project focuses on connecting data from POS systems with the data platform of a well-known hotel chain, including database integrations and reporting. In this role, you’ll work with AWS services and data pipelines, help build reliable integration solutions, and collaborate closely with the engineering team to support successful delivery.
🟩 What's in it for you:
Contribute to an interesting integration project at the intersection of the POS and hospitality industries
Apply your expertise in AWS and Python to build reliable data integration solutions
✅
Is that you?
5+ years of experience in Data Engineering
Hands-on experience with AWS services and AWS data products
Experience designing, developing, and maintaining data pipelines in AWS
Hands-on experience with data integration, transformation, and processing
Strong proficiency in Python
Strong SQL skills for data transformation and analysis
Strong problem-solving, analytical, and troubleshooting skills
Strong communication skills and ability to discuss technical matters with clients
Adaptability and effective time management skills
Upper-Intermediate+ English level
Desirable:
Experience with Snowflake, particularly Snowflake data apps
Familiarity with GCP services
Knowledge of JavaScript and frontend development
Experience with Java or Scala
Experience in the POS domain
🧩
Key responsibilities and your contribution
In this role, you'll help connect data across systems and build solutions that support the client's integration needs.
Develop and maintain data pipelines to support data integration between POS systems and data platform
Work with AWS services and data products to build and support data integration solutions
Use Python and SQL to support data processing and transformation
Work on database integrations and reporting solutions
Collaborate with the Tech Lead and other engineers to implement and deliver data solutions
Communicate with client stakeholders on technical matters as needed
Our next steps:
✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Interview — ✅ Signing the Contract
Interested? Find out more:
📋
How to Join Us
💻 LinkedIn Page
📈 Our website
💻 IG Page
By submitting application, I've read and agree to the Dev.Pro
Private Policy and Consent on Processing of Personal Data
. I agree to have my Personal Data being stored and processed by Dev.Pro.
Location: London, UK
DataArt’s Travel, Transportation & Hospitality Practice is looking for a client-facing professional. The role connects advanced AI tools to real business impact and involves working with client account teams and the AI + Data Lab across 50+ active travel accounts to find high-value use cases, prototype fast, validate with stakeholders, and drive adoption from C-suite to delivery teams.
The role covers the journey from prototype to production. You will define how solution quality is measured once a solution is live and design for the controls enterprise clients operate under.
Lead ideation and scoping of AI and ML proofs of concept with client account leaders
Prototype AI features such as copilots, NLP services, and recommender systems
Own the full lifecycle from internal demo and stakeholder validation to client presentation and the path to production
Direct internal teams to execute with clarity, velocity, and alignment
Build GenAI applications using RAG variations, agentic and hybrid models, cloud AI services, LLM APIs, vector search, and agentic SDKs
Integrate AI solutions with Snowflake and Databricks
Define how solution quality is measured in production through evaluation sets, accuracy checks, groundedness checks, drift detection, human in the loop checkpoints, and audit records
Define reusable AI building blocks and travel specific agent scaffolds for internal delivery practices
Shape internal best practice for GenAI across delivery
Embed AI into client products and operations for personalization, crew operations, service automation, disruption handling, post booking servicing, reconciliation, and refunds
Run workshops with client teams and business leaders
Act as a translator and evangelist for responsible AI adoption and ROI
Hands on experience with AI services from at least one major cloud such as Azure, AWS, or GCP
Experience designing and implementing RAG based applications
Experience taking AI solutions beyond pilot into production
Experience validating AI solution performance before go live and monitoring it after release
Practical understanding of AI evaluation including defining workflow correctness, building test sets, and measuring accuracy and groundedness
Strong background with Snowflake and or Databricks for data engineering and AI pipelines
Proven success leading client facing proofs of concept or MVPs from inception to delivery at Director level or above
Ability to turn ambiguous business goals into scoped, testable, and scalable initiatives
Fluency in open source versus commercial model tradeoffs and cost efficient architecture
Prior exposure to the travel, transportation, or hospitality sector
Experience with vector databases
Experience with context engineering
Experience with orchestration frameworks such as LangChain or Semantic Kernel
Familiarity with fine tuning and understanding of when it is worth the effort
Experience with agentic loop engineering
Experience with AI observability or evaluation tooling
Awareness of responsible AI practices including fairness, explainability, and usage boundaries
Location: Austin, United States; West Lake Hills, United States; Wells Branch, United States; Buda, United States; Bee Cave, United States; Manor, United States
Turn your passion for luxury into a career opportunity. Explore the world of premium brands and make a lasting impact in fashion, beauty, jewelry, or automobiles. Join CXG, the global leader in customer experience, and work alongside iconic brand names.
About the Role:
As a luxury brand evaluator, you will step into the world of luxury to discreetly assess customer experiences, providing critical feedback that helps brands refine their services. Whether visiting boutiques, purchasing online, or returning a product, your voice shapes the future of luxury.
• Flexibility - each in-store visit takes approximately 20 minutes, giving you the flexibility to complete multiple assignments.
• Frequent opportunities - perform several missions per month and collaborate with some of the most prestigious brands worldwide.
What you will be doing:
1. Choose your assignments - align your missions with your personal preferences and profile.
2. Visit luxury stores or evaluate online - engage with sales associates in the stores or online from the comfort of your home.
3. Observe carefully - check the ambiance, service quality, and overall customer experience.
4. Provide honest feedback - use our platform to share your observations through questionnaires.
Perks of the Role:
• Collaborate with iconic brands across industries.
• Flexible assignments tailored to your interests.
• Compensation for your time and input, with the potential for reimbursement on purchases.
• A user-friendly platform for managing missions and feedback.
How to Join the CXG Community:
1. Register: sign up at live.cxg.com and confirm your email.
2. Complete your profile: fill out your details to 100% and get verified.
3. Get certified: pass the General Certification to access missions.
4. Apply for missions: explore assignments with brands that excite you.
5. Start evaluating: begin making a difference in the luxury market.
Compensation:
• Non-Purchase Evaluations: Earn a fee based on mission complexity.
• Purchase-Based Evaluations: Reimbursement for approved items as stated in the mission brief.
About CXG
At CXG, we connect premium brands with over 80,000 evaluators across 70 countries. With 12 global offices and almost two decades of CX retail expertise, we’re committed to redefining the customer experience for luxury giants.
Join us and enjoy the flexibility of working on the go with our mobile platform, CXG Live. On this platform, you can seamlessly manage missions, certifications, and feedback.
Requirements
Must be 18 years or older (21 years or older in the United States).
Current customer of premium and luxury brands.
Not currently under contract with any retail brands, to ensure impartiality.
Punctual, organized, detail-oriented, and reliable.
Observant and passionate about customer experience.
No prior experience is required; we value honest feedback from genuine customers.
УдалённоseniorUnited States; St. Louis; Detroit; Charlotte; Denver; Chicago; Seattle; Austin; Minneapolis; Phoenix; Atlanta; Washington D.C.; New York; Los Angeles; Houston; Boston; Columbus; San Francisco; Dallas
Washington, United States; Alexandria, United States; Hyattsville, United States; Bethesda, United States; Suitland-Silver Hill, United States; District Heights, United States
San Francisco, United States; Walnut Creek, United States; Oakland, United States; Berkeley, United States; Daly City, United States; Pacifica, United States
Orlando, United States; Kissimmee, United States; Winter Park, United States; Celebration, United States; Winter Garden, United States; Altamonte Springs, United States
Miromar Lakes, United States; Cape Coral, United States; Fort Myers Beach, United States; Bonita Springs, United States; Lehigh Acres, United States; Estero, United States
УдалённоEgypt
УдалённоheadUnited States
УдалённоseniorSão Paulo, Brazil; Santiago, Chile; Bogotá, Colombia
London, UK
Austin, United States; West Lake Hills, United States; Wells Branch, United States; Buda, United States; Bee Cave, United States; Manor, United States