Location: Shanghai
Workplace: Hybrid
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
What your responsibilities will be:
- Use the right methods, tools, technical skills and product domain expertise, to respond to questions and issues raised by customers with care, accuracy, patience and empathy across different channels such as email, phone or chat.
- Work with Engineering and Product teams where necessary to escalate and resolve issues.
- Prioritise and manage cases, documenting troubleshooting activity in a case management system.
- Build technical domain expertise for Checkout products and operate as part of a diverse and international team.
- Document your knowledge for the team by creating help articles for our internal knowledgebase.
- Manage your time effectively as workload and priorities change through the day.
- Proactively identify where an issue may require additional help or escalation.
- Gain a deep understanding of Checkout’s products and processes by attending training, self-paced learning and practising and investigating things for yourself.
- Build technical domain expertise.
- Understand and adopt processes and give ideas where these could be improved.
- Demonstrate Checkout’s values and be a team player.
Qualifications
What you will need to be successful (skills and competencies)
- Demonstrable experience using technical skills to solve problems for customers in a support, solution engineering or similar role.
- Ability to troubleshoot and solve issues using knowledge of internet technologies and technical processes ( SQL, HTML, SDKs, Scripting etc.).
- You take pride in the quality of your work.
- High emotional intelligence and curiosity.
- Brilliant communication.
- Flexibility to work on a rota covering some weekend days.
- Fast learner, dependable and full of integrity.
- Ability to focus in a busy environment.
- Brilliant communication skills.
- Fluent in Mandarin (Written and Spoken)
- Enthusiasm, energy and positivity.
Experience you will bring to the role
- Education and learning in internet technologies or equivalent.
- 2+ years of experience in a technical support role or equivalent.
- Payments experience a plus.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
When a non-routine business event doesn't fit with how we currently track or report on the business, define the solution. Whether a system change, a new process or policy, or a different data model, serve as the Directly Responsible Individual (DRI) for working with the necessary x-functional teams to get it delivered.
УдалённоWe are a remote-first company and work happens across many time-zones – you may be required to occasionally perform duties outside your standard working hours
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Location: Ukraine; North Macedonia; Turkey; European Union; Serbia; Georgia
Workplace: Remote
ABOUT US
Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/
ABOUT THE ROLE
We are looking for a results-driven Senior Growth Product Manager for one of our core D2C subscription products. You will work on a single product and be fully responsible for increasing ARPU through higher product value: delivering winning tests in the post-purchase experience that make the product more valuable for each user.
You will own the full cycle from research to a proven result and report to the Head of Growth, with AI tooling as a core part of your workflow. The bar is high and so is the upside - strong results are significantly rewarded, with a proven path to career growth.
KEY RESPONSIBILITIES
- Research & Competitor Insights: Find where users miss value and why they leave, using product and historical data, user feedback, and competitor analysis.
- Hypothesis Pipeline: Turn those insights into a continuous, prioritised backlog of product ideas, each backed by evidence and a clear expected impact.
- Product Value: Grow ARPU by giving users more value after purchase: improve onboarding, core features, and the moments where users decide whether the product is worth keeping.
- Specs & Delivery: Write clear, testable specs and work daily with engineering so every test ships fast and works as intended.
- Growth Collaboration: Coordinate with the CRO and data teams so product and funnel tests run in sequence and every result is read correctly.
- Test Wins: Deliver a steady stream of A/B test winners on post-purchase metrics, with ARPU as the main one, and raise the share of tests that win over time.
QUALIFICATIONS
- Product Management: 3+ years in product growth roles on D2C subscription or consumer products (web-to-web, web-to-app, mobile apps) or similar markets.
- Proven Wins: A track record of A/B tests or product changes that measurably grew revenue, with results you can attribute to your own work.
- User Journey & Product Sense: Strong understanding of consumer user journeys and of what turns a first purchase into lasting value for the user.
- Research & Analytics: Hands-on user research, competitor analysis, and product analytics (Mixpanel or a close equivalent) to build the evidence behind every idea.
- Experimentation: Experience designing and interpreting A/B tests, including significance, sample size, and test duration.
- AI Tooling: Active daily use of AI tools (Claude or equivalent) to accelerate concept, analysis, and prototype work, especially UI/UX design of experiments.
- Lifecycle Experience: Experience with subscription onboarding, engagement, or cancellation flows is a bonus.
LEADERSHIP ATTRIBUTES
- Results-driven - measures their own work by test wins and revenue impact
- Evidence-led - backs every idea with data, user research, or competitor proof
- Ownership mentality - treats the product as their own: proposes, prioritises, and drives ideas to a result
- Bias for action - makes sound decisions quickly and iterates fast
- Communicates with clarity - explains ideas and results in writing so they can be reviewed without a meeting
LOCATION
Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.
BENEFITS
Discover the perks of being part of our vibrant team! We offer:
- Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
- Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.
- Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.
- Company-provided MacBook: Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
- Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt
Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!
INTERVIEW PROCESS
After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:
- Recruiter Screening (40 minutes)
- Technical Interview (60 minutes)
- Final Interview (60 minutes)
LIFE AT RUBY LABS
At Ruby Labs, we move fast, aim high, and expect the same from our team. We’re not here to play small—we’re here to build, grow, and win. That means we look for people who are ambitious, driven, and ready to give their best every single day.
This is a place for individuals who thrive under pressure, embrace challenges, and see opportunity in every obstacle. If you’re hungry to achieve, motivated by impact, and want to grow at the speed of your own ambition, Ruby Labs offers the platform to make it happen.
Here, effort is matched with reward. We recognize those who go all in and deliver results, and we create space for people who want more—more responsibility, more growth, and more success.
#LI-Remote
Location: Remote - Europe Time Zones; Portugal; Serbia; Spain
Workplace: Remote
SplitMetrics is a global software company offering an ecosystem of products and services that serve as a growth engine for top mobile-first businesses worldwide. Our ecosystem includes:
- SplitMetrics Acquire, a platform for automating and optimizing Apple Ads.
- SplitMetrics Agency, a full-service mobile marketing agency staffed by top experts.
- SplitMetrics Optimize, an A/B testing platform recognized as the ASO Tool of the Year.
- App Radar by SplitMetrics: an ASO platform with advanced keyword and competitor insights.
WHY SPLITMETRICS?
- For over 11 years, we’ve been at the forefront of the mobile marketing industry, building an ecosystem of market-leading technologies.
- An Apple Ads Partner, SplitMetrics is the 1st company to build the Apple Ads management platform.
- Working with top mobile companies and brands globally: Skyscanner, Glovo, Flo, Babbel, Wooga and many more.
- Generating an impressive transaction volume, with over $1 billion in ad spend flowing through our ecosystem.
- Integrated AI into our strategic approach since 2023.
- Effectively collaborate across 20+ countries with a remote-first and supportive culture.
We’re looking for a hands-on Senior Product Manager to own and drive the Core product direction at SplitMetrics Acquire — a B2B SaaS platform for Apple Ads management.
This role is for someone who connects product decisions to real business outcomes, moves quickly based on market signals and GTM insights, and takes equal ownership of both delivery and adoption. You’ll work closely with cross-functional teams to ensure we’re not just building fast, but building what truly drives growth and customer value.
The team is responsible for driving campaign performance through optimisations, such as AI Bidding, Keyword Expansion Strategies, and automated rules based on external signals.
WHAT YOU’LL BE DOING
— Product Strategy & Roadmap
- Own and drive the quarterly strategy for the core team responsible for the performance optimisation part of the product
- Define quarterly OKRs and initiatives in collaboration with your product team and aligned with the broader company strategy and OKRs
- Translate signals from clients, Sales, CS, and the market into product priorities
— End-to-End Product Development
- Lead discovery: client research and data analysis
- Define the product vision for each initiative you work on from high-level concept to details
- Write clear, structured PRDs for cross-functional teams (Engineering, QA, Design)
- Partner with engineers to drive execution: align on scope, unblock dependencies, support delivery
— Adoption & Go-To-Market
- Partner with Product Marketing on feature positioning and launch communication
- Work with CS to drive adoption among enterprise clients
- Define product UX copy (tooltips, banners, onboarding)
- Track adoption and iterate based on data
— Cross-Functional Leadership
- Work in tight alignment with GTM teams (Sales, CS, Marketing)
- Ensure the product supports Sales in closing and CS in expanding accounts
- Represent your area with internal and external stakeholders
ABOUT YOU
- 3+ years of Product Management experience in B2B SaaS, ideally with enterprise-facing products
- Experience in mobile UA, AdTech, or performance marketing is a strong plus — you understand the client’s world
- Experience working on ML products is a plus
- Strong data fluency: comfortable working with large-scale performance data, experiments, and key metrics
- Ability to extract insights and make decisions even with imperfect data or analytics setup
- Solid understanding of A/B testing, incrementality, and optimization logic
- Proven ability to connect product decisions to business outcomes (revenue, retention, expansion)
- Experience writing clear, structured PRDs for cross-functional teams
- Strong prioritization skills, balancing data, business context, and stakeholder input
- End-to-end ownership mindset — from discovery through delivery to adoption
- Comfortable operating in ambiguity and resource-constrained environments
- Experience with AI-first software development lifecycle (AI prototyping, spec-driven development, personally delivering internal tools) is a plus
- Ability to align Engineering, Sales, CS, and Marketing without direct authority
- Strong communication skills (written and verbal)
- Fluent English (B2+)
WHAT IS THERE FOR YOU?
- Time Off: Vacation and public holidays following your country's regulations. Additional PTOs annually for personal rejuvenation.
- Health and Wellness: Medical insurance or health care compensation. Paid sick leave to prioritize your well-being.
- Professional Development: Top online/offline conferences and mobile industry events. Internal courses for continuous professional development.
- Performance and Growth: Micro-management-free and supportive management style. Semi-annual performance review sessions. New career opportunities through our internal mobility program.
- Team Engagement: Corporate online events and offline team retreats. Collaboration between teams through shared OKRs. Environment conducive to open dialogue and constructive feedback.
- Work Flexibility: Flexible working schedule for a better work-life balance. Remote-first working environment.
- Workspace Options: Coworking costs coverage program. Office hubs in key locations for a convenient and productive work environment.
OUR CULTURE
At SplitMetrics, our values are not just words — they guide everything we do. To achieve our ambitious goals and maintain success, we stand united by our core behaviors:
- Move Fast
- Get Sh*t Done
- Build Together
- Strive for Transparency
- Own What You Do
- Learn + Share = Excel
Remote Hiring Guidelines: At SplitMetrics, we welcome team members from various countries. While all our roles are remote, certain positions may have specific eligibility requirements based on location. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Location: Singapore; Australia
Workplace: Remote
At Linear, we're building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires.
Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship.
We’re looking for a Customer Success Manager to help manage relationships with Linear’s top customers in the APAC region. As a part of the early team, you’ll play a pivotal role in laying the foundation and setting up best practices. You will champion our customers’ needs and ensure they realize the full value of Linear across their organization. Your role will involve onboarding new customers, delivering ongoing support + enablement, and fostering strong relationships to drive customer satisfaction and retention.
Location & work mode
While Linear is a remote-first company across the US and Europe, this role in APAC is office based 2–3 days per week, as this role will be closely connected to in-person collaboration with our growing sales presence in the region.
What you'll do
- Develop and maintain strong relationships with key stakeholders at Linear’s largest customers in APAC - act as the primary point of contact for customer inquiries, concerns, and feedback
- Become a product expert and help customers use Linear to drive business outcomes
- Drive customer onboarding and training on Linear’s features and best practices; continually strive to expand the usage and adoption of Linear within accounts
- Be the voice of the customer; advocate for customer needs internally, collaborating with product, sales, and support teams to address challenges and drive enhancements in the product
What we're looking for
- 5+ years relevant work experience in a technical customer-facing role
- SaaS and start up experience a must; comfortable working and adapting in a fast paced and flexible environment
- Strong organizational and time management skills with the ability to handle multiple tasks and prioritize effectively
- Excellent verbal and written communication skills with the ability to articulate complex concepts clearly and effectively
- Previous experience working with product + engineering teams and/or developer tools is preferred
What we offer
We're a small, focused team that cares deeply about the quality of our work and the people we do it with. Here's what you can expect:
- Competitive salary and equity
- Employee-friendly equity terms including early exercise in the US and extended exercise windows
- Daily meal and coffee stipend on every workday
- Paid co-working space or desk
- Health coverage (based on country requirements)
- 5 weeks paid vacation, plus local statutory holidays
- 4 months paid parental leave
- Paid month off after 4 years & every 2 years thereafter
- Regular team events and off-sites
Learn how we think and work
- Read Me https://linear.app/readme a story about our mission
- How we work: Designing remote work at Linear https://linear.app/now/designing-remote-work-at-linear
- Why and how we do work trials https://linear.app/blog/why-and-how-we-do-work-trials-at-linear Linear blog post
- How we use AI in design https://designerfund.substack.com/p/ai-design-linear feature of Linear's design team
- Scaling our real-time sync engine https://linear.app/blog/scaling-the-linear-sync-engine talk by our cofounder, Tuomas Artman, at Linear's 2023 offsite
- A video series: Conversations on Quality https://linear.app/quality
- Our recent tender offer: Sharing Linear’s growth with the people building it https://linear.app/now/sharing-growth-with-the-people-building-linear
Linear is an equal opportunity employer. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.
A note on recruitment fraud: all official Linear hiring communication comes from an @linear.app http://linear.app email address, and all open roles are listed at linear.app/careers http://linear.app/careers. We never ask candidates for payment or financial information. Suspicious messages can be reported to security@linear.app.
Location: Remote; Seattle, WA; New York, NY; San Francisco, CA
Workplace: Remote
We are building AI to simulate the world through merging art and science.
We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world.
World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached.
Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you.
*Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers.
ABOUT THE ROLE
*Open to hiring remote across the US — we also have offices in New York, San Francisco, Seattle, London, Paris, and Tel Aviv.
Runway is rapidly building the leading ecosystem of generative models, bringing the best models from AI labs around the world to our users alongside our own. We are looking for an IC to source, activate, and scale relationships across Runway's growing portfolio of model partners. This is a role for someone who wants to own whatever needs owning, take new models from first conversation to launch, and write the playbook where none exists yet. You will work closely across Engineering, Product, Legal, Finance, and Marketing.
WHAT YOU'LL DO
- Own a broad portfolio of model partners end to end, across modalities
- Track the model landscape relentlessly: spot new labs and releases early and bring the strongest ones to the team as candidates for integration
- Take new partners from zero to launched: source, structure and negotiate commercial terms, then close with Legal and Finance
- Be the partner's main point of contact through launch, working closely with our engineering team
- Build deep, trusted relationships with founders, BD leads and research teams at our partners, and turn those relationships into early access, better terms and joint launches
- Run the portfolio with rigor: set check-in cadences, monitor relationship health, and spot and escalate risk early
- Track usage, spend and margin by partner and model, and use that data to decide where to invest, renegotiate or step back
- Partner with Marketing and our partners on co-marketing for model launches
- Build the frameworks and tools that let the function scale as the ecosystem grows
WHAT YOU'LL NEED
- 5+ years of experience across some combination of partnerships, business development, GTM, consulting, or founding/operating, with a track record of having owned outcomes end to end
- Experience negotiating commercial agreements, ideally usage-based, API or platform deals
- Genuine obsession with generative AI: you know the labs, you try new models the day they ship, and you have opinions on what makes one good
- Demonstrated range: you've done the deal and the integration and the launch
- High technical aptitude for understanding complex technologies, tools, systems, and issues
- Strong analytical capabilities, with the ability to turn usage and spend data into a clear recommendation
- Ability to manage many relationships and priorities at once in a fast-paced environment without dropping threads
- Clear, concise communication, from a startup founder to a big-lab partnerships team to a Runway engineer in the same day
- A strong bias towards action and belief that no task is too small for you
- Highly resourceful, with the ability to create structure and work autonomously amid ambiguity
- New York-based preferred
Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide.
There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range.
Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates.
WORKING AT RUNWAY
Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you.
We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply.
More about Runway
- Universal World Simulator https://runwayml.com/world-simulator.html
- GWM-1 https://runwayml.com/research/introducing-runway-gwm-1
- Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5
- General World Models https://runwayml.com/research/introducing-general-world-models
- Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section
- Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section
- Runway Studios https://runwayml.com/studios
We're excited to be recognized as a best place to work:
Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024
Location: Paphos, Cyprus
We are looking for a
Project Manager Assistant
to support the delivery of low-voltage and smart building systems in commercial real estate projects. This is an entry-level position with a clear growth path towards
Project Manager
.
You will work alongside experienced engineers, project managers, and gain practical experience across all project stages.
Responsibilities
Support project planning and coordination activities
Assist in communication with contractors, suppliers, and internal teams
Prepare and maintain basic project documentation
Track tasks, timelines, and project progress
Participate in site visits and technical meetings
Use digital tools to manage and report project activities
Requirements
Technical education or background (engineering, electrical, IT, automation preferred)
Strong interest in engineering projects and smart buildings
Organized, detail-oriented, and proactive mindset
Good communication and teamwork skills
Willingness to learn and develop professionally
Confident English (spoken and written)
Experience with MS Office (Word, Excel, PowerPoint)
Basic knowledge of AutoCAD or similar CAD software
Good communication and teamwork skills
Nice to Have
Internship or junior experience in construction or engineering
Ability to read technical drawings
Basic understanding of low-voltage or IT systems
Additional languages such as Russian or Greek are a plus
We offer:
To be part of a professional international team
Opportunity for growth and development
Competitive salary
21 days paid vacation days per year
40 working hours paid sick leave days per year
Public holiday in accordance with the Cyprus Public Holiday list
Interested candidates are requested to send their CV quoting the above job title to the following email address:
hr_cyprus@inex-group.com
.
All applications will be treated in strict confidence and in compliance with GDPR and our privacy policy.
Location: Damascus, Syria
Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience.
At Toters, technology is at the heart of everything we do. We have product teams that are working hard everyday to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now.
The Customer Experience Specialist position in Beirut is key in driving Toters’ growth across the country, and with multiple stakeholders. We are looking for a multi-skilled candidate with strong communication and customer service skills to help TOTERS scale up operations and grow our customer base. The selected individual will help Toters grow and manage the day-to-day operations, while delivering excellent customer experience.
Responsibilities:
Answer all inbound communications from customers and merchants.
Monitor orders queue for any new orders and manage the new order assignment process 6 days a week.
Handle daily customer care emails, support messages, and calls.
Follow up on assigned orders with phone calls & Chats to Merchants and Customers to ensure orders are received and being processed without any delays or issues.
Channel market feedback to technology team to improve the Customer and Driver Apps.
Monitor any issues with orders and deliver necessary compensation to customers when needed.
Handle initiated outbound activities/campaigns when required.
Meet the department’s KPI targets for order fulfillment and service quality.
Help Toters continue to WOW its growing customer base.
Requirements:
B.S in Business Administration, Communications, Public Relations, or related field, or equivalent work experience.
Responsible individual who is able to wear multiple hats to get the job done, from sitting behind a desk and performing analytical tasks, to delivering exceptional service to customers and following up with merchants and the operations team through phone calls, chats and email.
A Positive mindset, Fast learner, dynamic and able to work well under pressure.
Understand the impact of having a positive attitude when handling certain cases, and handle stress. Apply elements of building positive rapport with customers and ensure proper etiquette to satisfy various customer situations.
Constant readiness and availability, with the ability to manage calls and communication channels 6 days a week, especially during dinner and lunch peak hours.
Flexible and willing to work on shift based environment including weekends, holidays, evening and overnight shifts.
Excellent communication skills in English and Arabic.
Strong Organization and Time Management skill.
Tech savvy, and is able to learn and use web tools.
Location: Damascus, Syria
Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience.
At Toters, technology is at the heart of everything we do. We have product teams that are working hard everyday to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now
We are looking for an experienced individual with marketing experience that will generate continuous improvement and leanings on how to find and convert scalable sources of potential customers.
As a Marketing Executive at Toters, your objective is to drive week-over-week growth at one of the most promising start-ups in the Middle East. That’s it, the rest is up to you.
Responsibilities:
Define and execute the marketing and communication activities according to the set marketing plan
Monitor the performance of all marketing campaigns
Implement marketing and advertising campaigns by analyzing sales forecasts; preparing marketing and advertising strategies, plans, and objectives; planning and organizing promotional presentations; updating calendars
Prepare marketing reports by collecting, analyzing, and summarizing sales data
Prepare promotional materials by coordinating requirements with the Graphics department
Manage company social media accounts, including social media calendar
Manage and plan activations related to social media events and targets
Coordinate and plan events related to specific activities in coordination with the concerned team
Build relationships with influencers and bloggers, through an allocated budget
Prepare and manage a report of Bi Weekly social media Calendar
Prepare and manage a report of Weekly Marketing & Events Calendar
Come up with ongoing marketing and seasonal/event-related marketing activations and promotions
Execute photo & video shoots
Qualifications:
A. or M.S. in Business Administration, Marketing, or other disciplines with relevant work experience
Ability to thrive in a cross-functional environment while juggling multiple responsibilities
Strong verbal, written, and organizational skills
Strong attention to detail
Creativity, writing and design skills
Location: Indianapolis, United States; Ohio City, United States; Chicago, United States
Description
Location:
Indianapolis, IN Metro (Hybrid / 3-Day Onsite)
(Open to Regional/EST Candidates with Onsite Travel)
Contract Type:
Contractor Full-Time / Enterprise Project Engagement (Outsourced via Xenon7)
About Xenon7
Where elite tech talent meets world-class opportunities! At Xenon7, we work with leading enterprise clients and innovative startups on high-impact projects across Data, AI, Cloud, and Software Engineering. Our expertise in AI solution architecture and specialized technical talent allows us to partner with enterprise leaders on transformative initiatives, driving innovation and business growth.
Role purpose
Lead the development and application of digital twins to improve clinical trial design and support evidence-based clinical development decisions. The role prioritizes digital-twin, simulation, and AI/ML expertise, supported by clinical-development experience and close partnership with trial-design experts.
Position overview
You will join a multidisciplinary clinical development environment and partner with clinical scientists, physicians, biostatisticians, pharmacometricians, biomarker experts, data scientists, data engineers, and other stakeholders. You will translate clinical development questions into quantitative strategies and deliver interpretable analyses that inform protocol design, patient selection, endpoint strategy, dosing, operational planning, and decision-making under uncertainty.
The role prioritizes digital twins as the primary capability for simulating patients, disease trajectories, treatment response, and clinical trials. The successful candidate will bring strong digital-twin, simulation, and AI/ML expertise, along with sufficient clinical-development knowledge to work effectively with trial teams. Deeper trial-design expertise can be developed through close collaboration with clinical scientists, biostatisticians, and pharmacometricians.
Key responsibilities
Digital-twin development and validation
· Lead the design, development, and evaluation of digital twins of patients, disease trajectories, treatment response, or clinical trials using clinical trial and relevant external data.
· Combine mechanistic, statistical, causal, and machine learning approaches to create fit-for-purpose digital twins that can be simulated under alternative populations, interventions, dosing strategies, endpoints, or trial designs.
· Define use cases and contexts of use with clinical and quantitative experts so each digital twin addresses a specific trial-design or development decision.
· Assess calibration, validation, robustness, transportability, uncertainty, and practical relevance using appropriate internal and external evaluation strategies.
· Develop reproducible workflows and reusable digital-twin components that can be applied across programs or therapeutic areas.
Clinical trial design and quantitative decision support
· Partner with trial teams to frame development questions and evaluate design options, including target populations, eligibility criteria, enrichment strategies, comparators, endpoints, visit schedules, dosing strategies, and operational tradeoffs.
· Use digital twins and complementary simulation methods to compare plausible scenarios, characterize uncertainty, and support model-informed decision-making.
· Work closely with statisticians and pharmacometricians so analyses complement established trial-design methods and align with clinical and regulatory objectives.
· Communicate assumptions, limitations, and decision-relevant insights clearly to technical and non-technical stakeholders.
Data integration and scientific collaboration
· Analyze and integrate clinical trial data and, where relevant, biomarkers, imaging, digital health data, omics, patient-reported outcomes, and real-world data.
· Partner with data engineering and platform teams to create analysis-ready datasets, data-quality checks, lineage, and reproducible pipelines.
· Contribute to scientific documentation, presentations, publications, and responsible adoption of digital-twin methods across clinical development.
Model quality and responsible use
· Define the intended use, decision context, success criteria, and limitations of each model before development.
· Ensure models are interpretable, auditable, reproducible, and supported by evidence appropriate to their intended use.
· Apply appropriate governance, privacy, security, and scientific-review requirements for clinical data and analytical outputs.
· Clearly distinguish exploratory analyses from validated decision-support evidence and avoid overclaiming model capability.
Requirements
· PhD in data science, statistics, biostatistics, pharmacometrics, computer science, biomedical informatics, engineering, mathematics, operations research, or a related quantitative field.
· Demonstrated experience developing digital twins, virtual patients, disease-progression models, clinical trial simulations, synthetic controls, or closely related computational models.
· Strong experience applying machine learning, statistical modeling, causal inference, or simulation to biomedical, healthcare, pharmaceutical, or other complex scientific data.
· Strong programming skills in Python, R, or a comparable analytical language, with experience using version-controlled and reproducible workflows.
· Sufficient clinical-development knowledge to frame relevant questions and collaborate effectively with clinical and quantitative trial experts.
· Ability and interest to deepen clinical trial-design knowledge through partnership with clinical scientists, biostatisticians, and pharmacometricians.
· Strong written and verbal communication skills and demonstrated effectiveness in cross-functional scientific collaboration.
Preferred qualifications
· Strongly preferred: experience supporting clinical trial design, protocol development, clinical development strategy, model-informed drug development, or regulatory-facing quantitative evidence.
· Familiarity with one or more trial-design topics, such as endpoint strategy, sample size or power assumptions, patient selection or enrichment, longitudinal outcomes, missing data, adaptive designs, or decision criteria.
· Knowledge of digital-twin architecture and validation, supported by expertise in causal inference, Bayesian modeling, survival analysis, longitudinal modeling, clinical trial simulation, or synthetic controls.
· Experience with clinical data standards and common clinical-development data sources.
· Experience with biomarker, imaging, omics, digital health, or real-world data and integration of multiple data modalities.
· Experience with scalable cloud-based analytical environments.
· Track record of translating analytical work into decisions, reusable capabilities, publications, presentations, or other measurable scientific impact.
Location: Indonesia; Vietnam; Nigeria; Kenya; Turkey
Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.
Role Overview
We are looking for an experienced
Illustrator / Graphic Artist
with strong artistic fundamentals and the ability to work confidently across
Cinematic & Film Noir, Steampunk , Surreal / Dreamlike / Psychedelic Cyberpunk & Sci-Fi, Art Deco & Art Nouveau, Vintage & Retro Glitch & Vaporwave styles
. The role combines creative asset production with structured documentation and iterative quality review.
CONTRACT:
Contractor assignment, 12 weeks
COMMITMENT:
Paid per completed task (1 task ~ 30-40 min)
LOCATIONS:
Remote - Bangladesh, Brazil ,Colombia, Egypt, Ghana, India, Indonesia, Pakistan, Turkey, Vietnam
PROCESS:
Portfolio Review
Key Responsibilities
Create high-quality
digital illustrations and visual assets
from detailed creative briefs.
Develop character-driven and graphic visuals across multiple artistic styles.
Produce work in styles including
Cinematic & Film Noir, Steampunk , Surreal / Dreamlike / Psychedelic Cyberpunk & Sci-Fi, Art Deco & Art Nouveau, Vintage & Retro Glitch & Vaporwave styles
Create multiple asset variations while maintaining strong stylistic consistency.
Apply strong composition, color, line work, lighting, texture, and visual-balance principles.
Adapt and replicate visual styles accurately across different briefs.
Document artistic prompts, workflows, and asset metadata in a clear and structured format.
Incorporate review feedback and refine artwork efficiently.
Maintain consistent quality and visual standards across deliverables.
Requirements
Professional experience as a
Cartoonist, Illustrator, Visual Artist, Graphic Designer
, or similar creative professional.
Strong portfolio demonstrating
multi-style digital illustration and asset creation
.
Strong understanding of composition, color theory, lighting, line work, textures, and visual balance.
Advanced proficiency with
Procreate, Adobe Illustrator, and Adobe Photoshop
.
Proven ability to work across multiple styles, including cartoon/comic, manga/anime, pop art, sticker art, and sketching.
Ability to maintain visual consistency across multiple related assets and variations.
Bachelor’s degree or equivalent practical experience in Graphic Design, Fine Arts, Illustration, Visual Communication, or a related field.
Strong written English for workflow documentation and structured project communication.
Location: India; Ghana; Egypt; Colombia; Brazil; Bangladesh
Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.
Role Overview
We are looking for an experienced
Illustrator / Graphic Artist
with strong artistic fundamentals and the ability to work confidently across
Cinematic & Film Noir, Steampunk , Surreal / Dreamlike / Psychedelic Cyberpunk & Sci-Fi, Art Deco & Art Nouveau, Vintage & Retro Glitch & Vaporwave styles
. The role combines creative asset production with structured documentation and iterative quality review.
CONTRACT:
Contractor assignment, 12 weeks
COMMITMENT:
Paid per completed task (1 task ~ 30-40 min)
LOCATIONS:
Remote - Bangladesh, Brazil ,Colombia, Egypt, Ghana, India, Indonesia, Pakistan, Turkey, Vietnam
PROCESS:
Portfolio Review
Key Responsibilities
Create high-quality
digital illustrations and visual assets
from detailed creative briefs.
Develop character-driven and graphic visuals across multiple artistic styles.
Produce work in styles including
Cinematic & Film Noir, Steampunk , Surreal / Dreamlike / Psychedelic Cyberpunk & Sci-Fi, Art Deco & Art Nouveau, Vintage & Retro Glitch & Vaporwave styles
Create multiple asset variations while maintaining strong stylistic consistency.
Apply strong composition, color, line work, lighting, texture, and visual-balance principles.
Adapt and replicate visual styles accurately across different briefs.
Document artistic prompts, workflows, and asset metadata in a clear and structured format.
Incorporate review feedback and refine artwork efficiently.
Maintain consistent quality and visual standards across deliverables.
Requirements
Professional experience as a
Cartoonist, Illustrator, Visual Artist, Graphic Designer
, or similar creative professional.
Strong portfolio demonstrating
multi-style digital illustration and asset creation
.
Strong understanding of composition, color theory, lighting, line work, textures, and visual balance.
Advanced proficiency with
Procreate, Adobe Illustrator, and Adobe Photoshop
.
Proven ability to work across multiple styles, including cartoon/comic, manga/anime, pop art, sticker art, and sketching.
Ability to maintain visual consistency across multiple related assets and variations.
Bachelor’s degree or equivalent practical experience in Graphic Design, Fine Arts, Illustration, Visual Communication, or a related field.
Strong written English for workflow documentation and structured project communication.
Location: United States
About the Role
Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.
About the Role
We are seeking an experienced Inpatient Medical Coding Specialist with an active CCS or CIC credential to contribute to a project focused on improving the accuracy and clinical understanding of advanced AI systems. You will review and annotate inpatient medical records, assign and validate ICD-10-CM and ICD-10-PCS codes, determine principal and secondary diagnoses, and verify MS-DRG assignments. You will apply official inpatient coding guidelines, identify documentation gaps, and provide expert feedback on complex coding cases. The ideal candidate has hands-on inpatient coding experience, strong knowledge of UHDDS, POA indicators, CC/MCC classification, and current coding standards, and exceptional attention to detail. Prior AI experience is not required.
SENIORITY: Experienced / Specialist
LANGUAGE: Strong written and verbal English
LOCATION: Remote — United States
Key Responsibilities
Annotate and review inpatient medical records, including admission notes, progress notes, operative reports, consultations, laboratory and imaging results, and discharge summaries.
Assign accurate ICD-10-CM and ICD-10-PCS codes based on clinical documentation and applicable coding guidelines.
Identify principal and secondary diagnoses and sequence codes according to official inpatient coding conventions.
Assign Present on Admission (POA) indicators and validate MS-DRG assignments, including the identification of Complications or Comorbidities (CCs) and Major Complications or Comorbidities (MCCs).
Apply UHDDS definitions, ICD-10-CM/PCS Official Guidelines for Coding and Reporting, and relevant AHA Coding Clinic guidance.
Identify hospital-acquired conditions (HACs), patient safety indicators, and documentation inconsistencies where applicable.
Collaborate with project stakeholders to clarify coding requirements, resolve documentation ambiguities, and maintain data integrity.
Provide structured feedback on coding guidelines, complex cases, and recurring errors to support workflow improvements and AI model training.
Ensure all coding annotations are accurate, complete, consistent, and aligned with current coding standards.
Requirements
Active AHIMA Certified Coding Specialist (CCS) or AAPC Certified Inpatient Coder (CIC) credential.
Hands-on experience with inpatient medical coding.
Strong knowledge of ICD-10-CM, ICD-10-PCS, and MS-DRG methodology.
Understanding of principal diagnosis selection, secondary diagnosis reporting, code sequencing, POA indicators, CC/MCC classification, and applicable inpatient coding guidelines.
Experience reviewing clinical documentation and resolving complex coding challenges.
Strong written and verbal communication skills.
Excellent attention to detail and the ability to apply coding rules consistently.
Access to current ICD-10-CM/PCS code sets, official coding guidelines, and appropriate MS-DRG grouper tools.
Location: India; Pakistan; Dominican Republic; Bolivia, Plurinational State of; Guatemala
About Gramian
Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.
About the Role
We are seeking a highly organized Workforce Planning & Resource Coordination Specialistto support the daily planning and deployment of more than 1,800 contributorsacross multiple AI training projects. Reporting to the Supply Manager, you will allocate contributors according to project demand, maintain accurate workforce and capacity data, coordinate resource movements, and work closely with Project, Training, and Onboarding Leads. The ideal candidate has experience in operations coordination, workforce management, or resource planning, with strong spreadsheet skills, attention to detail, and the ability to make data-driven decisions in a fast-paced, shift-based environment.
Key Responsibilities
Allocate and reassign contributors across projects based on changing demand, capacity, and operational priorities.
Coordinate access permissions, training requirements, and instructions associated with resource movements.
Maintain accurate and up-to-date records of contributor deployment, status, performance, and availability.
Monitor project capacity, throughput, onboarding, and offboarding to support effective workforce utilization.
Identify capacity shortages, resource conflicts, and data inconsistencies, escalating risks to the appropriate stakeholders.
Track resource requests from initial submission through allocation and completion.
Coordinate with Project, Training, Onboarding, and Supply teams to ensure smooth resource deployment.
Conduct clear shift handoffs, documenting outstanding requests, pending actions, and operational risks.
Recommend improvements to resource planning processes, tracking systems, and workforce management workflows.
Support timely, accurate decision-making in a dynamic environment with competing operational priorities.
Requirements
Professional experience in operations coordination, workforce management, resource planning, or a similar role.
Strong spreadsheet skills and experience maintaining structured datasets, tracking records, and managing operational information.
Excellent organizational skills and attention to detail.
Ability to analyze capacity and resource data to make accurate, data-driven decisions under pressure.
Strong communication and stakeholder-management skills.
Ability to track multiple requests, deadlines, and dependencies simultaneously.
Comfortable working in a fast-paced, shift-based environment and completing clear handoffs between teams.
Availability to work the specified schedule for the full 16-week project.
Location: Argentina; Peru; Mexico; Brazil; Chile; Colombia
About Gramian
Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.
About the Role
We are seeking a highly organized Workforce Planning & Resource Coordination Specialistto support the daily planning and deployment of more than 1,800 contributorsacross multiple AI training projects. Reporting to the Supply Manager, you will allocate contributors according to project demand, maintain accurate workforce and capacity data, coordinate resource movements, and work closely with Project, Training, and Onboarding Leads. The ideal candidate has experience in operations coordination, workforce management, or resource planning, with strong spreadsheet skills, attention to detail, and the ability to make data-driven decisions in a fast-paced, shift-based environment.
Key Responsibilities
Allocate and reassign contributors across projects based on changing demand, capacity, and operational priorities.
Coordinate access permissions, training requirements, and instructions associated with resource movements.
Maintain accurate and up-to-date records of contributor deployment, status, performance, and availability.
Monitor project capacity, throughput, onboarding, and offboarding to support effective workforce utilization.
Identify capacity shortages, resource conflicts, and data inconsistencies, escalating risks to the appropriate stakeholders.
Track resource requests from initial submission through allocation and completion.
Coordinate with Project, Training, Onboarding, and Supply teams to ensure smooth resource deployment.
Conduct clear shift handoffs, documenting outstanding requests, pending actions, and operational risks.
Recommend improvements to resource planning processes, tracking systems, and workforce management workflows.
Support timely, accurate decision-making in a dynamic environment with competing operational priorities.
Requirements
Professional experience in operations coordination, workforce management, resource planning, or a similar role.
Strong spreadsheet skills and experience maintaining structured datasets, tracking records, and managing operational information.
Excellent organizational skills and attention to detail.
Ability to analyze capacity and resource data to make accurate, data-driven decisions under pressure.
Strong communication and stakeholder-management skills.
Ability to track multiple requests, deadlines, and dependencies simultaneously.
Comfortable working in a fast-paced, shift-based environment and completing clear handoffs between teams.
Availability to work the specified schedule for the full 16-week project.
Location: Netherlands; Germany; Sweden; Switzerland; New Zealand; Spain
About Gramian
Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering talent solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.
About the Role
We are seeking experienced Subject Matter Experts (SMEs)in psychology, social work, counseling, qualitative research, human-computer interaction (HCI), communication, conflict resolution, coaching, and related advisory fields to support AI conversation evaluation research. You will review conversations between people and AI models, assess whether sufficient context was gathered before recommendations were made, identify missed opportunities for clarification, and provide structured feedback to improve conversational quality. The ideal candidate has at least 3–5 years of relevant professional experience, strong analytical skills, and the ability to distinguish information that could materially change a recommendation from details that are less relevant.
Key Responsibilities
Review AI conversations involving real-world interpersonal situations and everyday decision-making.
Identify missing context and recommend relevant follow-up questions that could improve the quality of AI responses.
Evaluate whether gathering additional information would materially change an AI-generated recommendation.
Distinguish between load-bearing information that affects a decision and non-essential or merely descriptive details.
Conduct qualitative reviews and document findings using structured evaluation guidelines.
Assess whether conversations adequately consider relevant personal, psychological, social, financial, practical, and organizational factors.
Identify missed opportunities for clarification, deeper understanding, and information gathering.
Review conversations involving relationships, work, education, family, wellbeing, planning, and resource constraints.
Collaborate with research teams to ensure consistent, evidence-based assessments.
Maintain high standards of accuracy, clarity, and consistency while meeting project deadlines.
Requirements
Candidates must have at least 3–5 years of relevant direct professional experience in one or more of the following domains:
1. Licensed Social Work
Master's degree in Social Work (MSW) or an equivalent graduate-level qualification.
LCSW, LICSW, LMSW, or an equivalent applicable social work license or credential.
Experience in client assessment, case review, interviewing, counseling, or related social-work practice.
2. Counseling, Therapy, or Psychology
Master's degree in a relevant discipline with an LMFT, LPC, LCPC, or equivalent counseling or therapy license or credential; or
PhD or PsyD in Clinical, Counseling, Social, or Industrial-Organizational Psychology.
Relevant experience in counseling, therapy, psychological assessment, interviewing, case review, or other client-facing professional work.
3. Qualitative Research, HCI, or Communication
MA, PhD, or equivalent advanced expertise in Human-Computer Interaction, Communication, Anthropology, Sociology, Qualitative Research, or a closely related discipline.
Experience conducting qualitative research, interviews, user research, conversation analysis, thematic analysis, or qualitative coding.
Ability to analyze conversations systematically and identify missing context, communication patterns, and opportunities for clarification.
4. Mediation, Coaching, Student Services, Organizational Consulting, or Related Advisory Fields
Relevant professional qualification, credential, or demonstrated subject-matter expertise.
At least 5 years of direct advisory or client-facing experience for candidates qualifying through this pathway.
Experience in coaching, mediation, student advising, organizational consulting, or comparable professional work.
Demonstrated ability to gather context, understand individual or organizational needs, and provide informed recommendations.
УдалённоseniorUkraine; North Macedonia; Turkey; European Union; Serbia; Georgia; Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET
УдалённоseniorLocation: Remote - Europe Time Zones; Portugal; Serbia; Spain
УдалённоSingapore; Australia
УдалённоRemote; Seattle, WA; New York, NY; San Francisco, CA; Lastly, the provided range is the expected salary for candidates in the U.S
География найма не уточнена
Indianapolis, United States; Ohio City, United States; Chicago, United States