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Location: United States; Canada (BC & ON only) Workplace: Remote Webflow is the agentic web marketing platform for modern marketing teams, helping organizations build, manage, and optimize high-performing web experiences that drive predictable growth and strengthen brand trust. Building at Webflow will need grit, because we move fast, without ever sacrificing craft or quality. Our Customer Success team works with Webflow’s most high-impact Enterprise customers, helping them launch successfully, adapt quickly, and get the full value of our AI-native website experience platform. We’re the team that stays with customers from day one through renewal, guiding their strategy, unblocking their teams, and connecting them with the right experts across Webflow. As the primary partner for our strategic accounts, we play a central role in their long-term success — and in Webflow’s. By driving adoption, uncovering new use cases, and championing meaningful outcomes, we influence growth, retention, and the overall strength of our Enterprise business. We’re looking for a Senior Customer Success Manager who can step into that role with confidence: the trusted advisor who sees the big picture, the operator who can bring cross-functional teams together, and the advocate who ensures customers stay with us and grow with us because of the results we help them achieve. ABOUT THE ROLE: - Location: Remote-first (United States; BC & ON, Canada) - Must be based in the Pacific Time Zone - Full-time - Permanent - Exempt - Our cash compensation amount for this role ranges depending on the cost of labor of the geographic area. The ranges shared below may change if you are hired in another geographic location. - United States (all figures cited below in USD and pertain to workers in the United States) - Zone A: $174,500-205,000 - Zone B: $161,700-190,000 - Zone C: $151,500-178,000 - Canada (All figures cited below in CAD and pertain to workers in ON & BC, Canada) - 166,000-195,000 For sales roles, the ranges provided are the role’s On Target Earnings (“OTE”) ranges, meaning that the ranges include both the sales commissions target and annual base salary for the role. This salary range may be inclusive of several career levels at Webflow and will be narrowed during the interview process based on a number of factors, including the candidate’s market location, job related experience, knowledge, qualifications, and skills. Benefits/additional compensation for this role may include: equity, company bonus or sales commissions/bonuses; retirement plans; health benefits; and wellness stipends Please visit our Careers page https://webflow.com/careers#pay-zones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. - Application Information: - Application deadline: applications accepted on an ongoing basis until position is closed and filled - This posting is for an existing vacancy. - Reporting to the Manager, Customer Success. As a Senior Customer Success Manager you’ll: - Build strong, trusted relationships across your customers’ orgs, from exec sponsors to hands-on users, and guide them through every stage of their Webflow journey. - Get deep into your customers’ goals, workflows and tech stack so you can help them use Webflow’s platform to power more of their digital footprint. - Lead account strategy with clarity and confidence. Rally cross-functional partners around a shared success plan that drives adoption, impact, and measurable business outcomes. - Own renewals, forecasting, and account health. Spot expansion opportunities and new use cases, and partner with Sales on growth. - Turn usage and consumption patterns into adoption plans, forecasts, and expansion opportunities. - Lead discovery workshops and pilots for AI use cases. Help customers move AI agents from pilot to production and navigate rollout, adoption, and change management. - Define success criteria and ROI with each customer. - Run high-value executive conversations that surface progress, risks, and results and clearly show why Webflow is essential to the customer’s business. - Partner with Sales, Technical Architects, Forward Deployed Engineers, and Services Providers to steer complex accounts toward successful launches, scalable architectures and strong renewal outcomes. - Bring the customer’s voice back into Webflow with crisp insights that shape product direction, improve our processes, and help us deliver an even better Enterprise experience. - Travel up to 15% (1-2x per quarter) ABOUT YOU: Requirements: - BS / BA college degree or relevant experience - 5+ years of relevant experience advising Enterprise customers in a SaaS or digital experience environment, ideally in a role where you owned adoption, renewal, uncovering expansion and long-term customer health. - Experience managing usage, consumption or credit-based accounts. This includes tracking utilization against commitments, managing burn-down and forecasting renewals and expansion from usage trends. - Technical aptitude across codebases, deployment pipelines, integrations, permissions and security, with the ability to partner credibly with developers. Production coding is not required. - Experience in at least one of the following: - Applied AI: building real AI workflows or agents, evaluating their output and setting realistic expectations. - Digital transformation: leading complex enterprise programs involving integrated systems, workflow automation or platform migrations. You’ll thrive as a Senior Customer Success Manager if you: - Dig into a customer’s business using financial filings, industry research, and internal data to spot risks, opportunities, and growth paths. - Have hands-on AI fluency: you have worked with agents, connectors, or MCP-style integrations, and you can explain AI tools to executives and technical teams in terms of business outcomes. - Read product usage data, spot early signs of churn or underuse (such as slowing consumption, dormant users, and stalled workflows), and turn them into an action plan before renewal. - Stay on top of details, keep cross-functional partners aligned, and maintain momentum in a fast-moving environment through strong organizational and project management habits. - Stay curious and open to growth — demonstrating a proactive embrace of AI, and actively building and applying fluency in emerging technologies to elevate how we work, drive faster outcomes, and expand collective impact. OUR CORE BEHAVIORS - Build lasting customer trust. We build trust by taking action that puts customer trust first. - Win together. We play to win, and we win as one team. Success at Webflow isn't a solo act. - Reinvent ourselves. We don't just improve what exists, we imagine what's possible. - Own it all the way. We move fast because the moment demands it, and we hold ourselves accountable to deliver outcomes — for each other, and for customers.   BENEFITS - Ownership in what you help build. Every permanent Webflower receives equity (RSUs) in our growing, privately held company. - Health coverage that actually covers you. Comprehensive medical, dental, and vision plans for full-time employees and their dependents, with Webflow covering most premiums. - Support for every stage of family life. 12 weeks of paid parental leave for all parents and 6+ weeks of additional paid leave for birthing parents. Plus inclusive care for family planning, menopause, and midlife transitions. - Time off that’s actually off. Flexible vacation, paid holidays, and a sabbatical program to help you recharge and come back inspired. - Wellness for the whole you. Access to mental health resources, therapy and coaching. - Invest in your future. A 401(k) with 100% employer match (up to $6,000/year) in the U.S., and support for retirement savings globally. - Stipends to support our distributed team. Localized support for cell, Wi-Fi, and WFH expenses to help you settle into your best remote life. - Bonus for building together. All full-time, permanent, non-commission employees are eligible for our annual WIN bonus program.   Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment.   BE YOU, WITH US At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed https://webflow.com/diversity-equity-inclusion to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.   STAY CONNECTED Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog https://webflow.com/blog, LinkedIn https://www.linkedin.com/company/webflow-inc-/, X (Twitter) https://twitter.com/webflow, and/or Glassdoor https://www.glassdoor.com/Reviews/Webflow-Reviews-E890506.htm.   PLEASE NOTE: We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for accommodation requests will be administered. To join Webflow, you'll need a valid right to work authorization depending on the country of employment. If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes. Webflow uses AI tools to assist in screening and evaluating applications. AI does not make final hiring decisions. For details on how we process your personal information, see Webflow’s Applicant Privacy Notice https://webflow.com/legal/applicant-privacy-notice.

Location: Australia; Singapore; Pakistan; Philippines; Nepal; India About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce. Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team. About the company Our client is a specialist marketing and lead generation agency dedicated to the renewable energy sector across the UK and US markets. With over 30 years of collective experience in sales and consultancy, the team helps businesses in the solar, EV charging, and green heating industries scale through high-quality customer acquisition. They provide a sophisticated suite of automated marketing tools and managed services across platforms like Meta and Google, focusing on transparent, data-driven results that convert into tangible sales. As a fast-growing company built on a foundation of reliability and innovation, they pride themselves on bridging the gap between renewable energy providers and the customers who need them most. The team operates with a collaborative, tech-forward mindset, utilizing advanced CRM systems and automation to drive industry-leading performance. Candidates will join an impact-driven environment that values trust and technical excellence while contributing to the global transition toward sustainable energy solutions. Job Type Full-time Job Summary We are seeking a high-performing Meta Ads expert to lead the charge for a UK-based agency specializing in the renewable energy sector. This is not a generalist media buying role; it is a specialized position for a technical strategist who lives and breathes lead generation. As the primary driver of ROI for solar and battery storage clients, you will own the end-to-end performance of complex campaigns. Key Responsibilities Launch, manage, and scale high-volume lead generation campaigns across Facebook and Instagram daily. Oversee the full campaign lifecycle, from initial technical setup (Pixel, CAPI, and UTMs) to advanced horizontal and vertical scaling. Monitor key performance indicators including CPL, CTR, Frequency, and Lead Quality, making proactive adjustments to combat creative fatigue. Build and optimize high-converting landing pages and funnels, utilizing A/B testing and CRO principles to maximize lead flow. Manage client accounts independently, making high-level strategic decisions and communicating performance results clearly. Collaborate with creative teams and account managers to ensure messaging aligns with lead quality goals. Integrate lead data with GoHighLevel and other CRMs via Zapier and webhooks to ensure seamless lead nurturing. Requirements Must-Have: 5+ years of verified experience managing Meta Ads campaigns within an agency environment. South Africa residency (Remote position). Deep technical mastery of Meta Ads Manager, including Advantage+, Conversion API, and complex attribution settings. Proven track record in high-ticket lead generation (Solar, Home Services, Real Estate, or B2B) rather than e-commerce. Demonstrated experience in Landing Page/Funnel creation and Conversion Rate Optimization (CRO). Strong analytical mindset with the ability to troubleshoot technical issues and analyze data to drive strategy. Leadership maturity with the ability to own accounts end-to-end and drive long-term client retention. Nice-to-Haves Proficiency with GoHighLevel and automation workflows. Experience with Zapier and lead-to-CRM integrations. Familiarity with Google Search and Performance Max campaigns. Benefits 💰 Competitive market-related salary 🌎 Fully remote work environment (South Africa based) 📈 Long-term stability in a fast-growing global sector 🎯 Performance-focused and professional agency culture 🛠️ Opportunity to work with industry-leading marketing stacks and automation tools

Location: Sydney As a Customer Enablement Manager, you will help enterprise customers design, launch, and adopt better ways of working with Asana. You will own a portfolio of customers, leading discovery, workflow consultation, strategic enablement, and scaled education to accelerate adoption and deliver measurable business outcomes. This role also includes project-based implementation work, partnering directly with customers to design, configure, test, and launch workflows. Across both enablement and implementation engagements, you will help customers translate Asana and AI capabilities into practical ways of working that create lasting value. This role is based in our Sydney office with an office-centric hybrid schedule . The standard in-office days are Tuesday, Wednesday, and Thursday . Most Asanas have the option to work from home on Mondays and Fridays . If you're interviewing for this role, your recruiter will share more about the in-office requirements . What you’ll achieve Trusted Advisory: Develop a deep understanding of Asana, customer business priorities, and how teams work today. Use discovery, process mapping, and product expertise to recommend workflows and enablement approaches that improve adoption, efficiency, and collaboration. Own a Portfolio of Customer Enablement Engagements: Independently manage ongoing and time-bound engagements across a portfolio of customers, from discovery and planning through delivery and follow-through. Partner with CSMs and account teams to connect enablement activities to clear customer objectives and adoption outcomes. Lead Project-Based Implementations: Flex into structured implementation engagements based on customer and business needs. Manage projects from discovery and implementation planning through workflow configuration, testing, launch, and handoff while keeping stakeholders aligned to milestones, responsibilities, and desired outcomes. Drive Workflow and AI Adoption: Help customers adopt new ways of working, including AI-enabled workflows, by translating Asana capabilities into practical use cases. Guide customers through the process and behavior changes required to successfully embed new workflows into their organization. Deliver Strategic Enablement: Facilitate workflow consultations, workshops, training programs, and scalable learning experiences for audiences ranging from end users and workflow owners to champions and business leaders. About you Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making . 4+ years of experience in customer enablement, implementation, customer success, consulting, professional services, change management, learning and development, or a related customer-facing role, ideally within SaaS. Demonstrated experience leading customer engagements that combine discovery, consultation, solution design, facilitation, implementation, and enablement to drive adoption or behavior change. Hands-on experience working directly with customers to translate business requirements into workflow designs and configure solutions through testing and launch. Strong project and portfolio management skills, with the ability to balance an ongoing portfolio of customers alongside time-bound implementation projects, competing priorities, milestones, and cross-functional stakeholders. Consultative problem solver skilled in asking thoughtful questions, identifying root causes, synthesizing customer needs, and recommending clear solutions. Effective facilitation and communication skills, with the ability to engage audiences ranging from end users and workflow owners to champions and senior business stakeholders. Commercial awareness and an understanding of how successful impl ementation and adoption contribute to customer value, retention, and expansion. At Asana, we're committed to building teams that include a variety of backgrounds, per spectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we st ill encourage you to apply . What we’ll offer Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission . We b elieve that compensation should be reflective of the value you create relative to the market value of your role . To ensure pay is fair and not impacted by bi ases, we're committed to looking at market value, which is why we check ourse lves and conduct a yearly pay equity audit . For this role, the estimated base salary range is between 143,000-150,000 AUD The actual base salary will vary based on various factors, including market and individual qualificat ions objectiv ely assessed during the interview process . The listed range above is a guideline, and the base salary range for this role may be modified . In addition to base salary, your compensation p ackage may include additional components such as equity, sales incentive p ay (for most sales roles), and benefits . If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role . We strive to provide equitable and c ompetitive benefits packages that support our employees worldwide and include : Mental health, wellness & fitness benefit s Career coaching & support Inclusive family building benefits Long-term savings or retirement plans In-office culinary options to cater to your dietary preferences These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations . If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role . #LI-Hybrid About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. Join Asana’s Talent Network to stay up to date on job opportunities and life at Asana.

Location: North York (Toronto), ON, Canada Are you a skilled Chaldean interpreter looking for a flexible and rewarding opportunity? We are seeking talented individuals proficient in Chaldean and English to join our team of international interpreters. If you have a passion for languages and a commitment to providing excellent service, we want to hear from you! This is a fully remote position. As a remote interpreter, you play a significant role in facilitating communication between Chaldean and English speakers. The interpreter needs to be able to process information quickly and accurately in a professional manner. It is essential to ensure a quiet and secure environment. Notepads, writing utensils, glossaries, and dictionaries are useful tools. Candidate Qualifications: Fluency in English and Chaldean Minimum 2 year of interpretation experience Excellent listening, retention, and note-taking skills to maintain a high level of accuracy Ability to render correct concepts and meanings according to established interpretation protocols, avoiding omissions or additions Ability to explain certain cultural concepts to avoid miscommunication, with permission or at the request of the client Technical Requirements: 90% English proficiency Steady wired internet connection USB wired headset Windows 10 or Mac What we offer you: Fully remote — work from your home office Full-time contractor position Immediate availability to start after onboarding Monthly payments Your responsibilities: Answer calls professionally, acting according to the interpreter’s code of conduct Be familiar with industry-specific vocabulary (especially healthcare and medical terminology) Participate in internal professional training Communicate and report to your team leader *Based on your location, language testing and background check may be required. Join us and become part of a dynamic team that values your skills. Apply today and start making a difference in the world of interpretation!

Location: Chiang Mai, Thailand Language: Hmong Are you a skilled interpreter looking for a flexible and rewarding opportunity? We are seeking talented individuals proficient in Hmong and English to join our team of international interpreters. If you have a passion for languages and a commitment to providing excellent service, we want to hear from you! Requirements: 90% English proficiency Steady wired internet connection Noise canceling, wired headset Windows 10 or newer, Apple or Linux OS 8 GB Ram memory Intel Core i5 or equivalent processor USB video camera with 720 or higher resolution What we offer you: Fully remote position Full-time Immediate availability to start working after onboarding Monthly payments Your responsibilities: Answer calls professionally, acting according to the interpreter’s code of conduct Be aware of the specific vocabulary of the industry the interpreter works with (healthcare and medical, specifically) Go into internal professional training Communicate and report to your team leader Your background and experience: Proficiency/bilingual/native level of English and Hmong 2+ years of interpreting experience High emotional intelligence and tolerance of diverse cultures High level of communication, listening, note-taking, and memory retention skills Join us and become part of a dynamic team that values your skills and offers opportunities for growth and development. Apply today and start making a difference in the world of interpretation!

Location: Remote - United States Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . The Infrastructure Engineering team enables Reddit to deliver Reliability, Performance, and Efficiency, with a single opinionated technology stack. We empower Reddit developers by delivering a reliable, scalable, and automated foundation - unifying compute, seamless deployments, robust storage, and high-performance messaging to maximize developer velocity and system resilience. This centralized role hires across several high-impact teams, including: Messaging: Delivers a reliable, performant, and efficient platform to support asynchronous communication across all products and services at Reddit. Compute: Provides a resilient, high-performance, and cost-effective abstraction layer that streamlines application deployment and execution management across systems. Build & Deployment: Builds platforms and developer tooling that enable engineers to build, test, and safely deploy software across Reddit’s infrastructure. Consumer IAM: Authentication, authorization, and account infrastructure services. Core Systems & Libraries: Builds the foundational services that power Reddit. Security: Builds software that improves the security and reliability of Reddit’s infrastructure. GRC (Governance, Risk & Compliance): Builds software and automation that help Reddit manage risk, monitor controls, and scale security and compliance programs. What You’ll Do Cross-Functional Product Architecture: Partner closely with Product Management, Product Design, Data Science, and Client Engineers (iOS/Android/Web) to translate business and user needs into reliable, low-latency technical solutions. End-to-End Delivery: Own the full software lifecycle for major product initiatives from technical design docs and API contracts to development, testing, rollout, and observability. Metrics & Experimentation-Led Engineering: Design, build, and evaluate A/B experiments. Work with tools like BigQuery, HEX, or Firebase to analyze user behavior, conversion funnels, and retention loops to make data-backed engineering decisions. API & System Performance: Build and maintain scalable APIs (GraphQL, REST, gRPC) and distributed backend services optimized for client consumption and consumer UI performance. Technical Rigor & Modern Tooling: Establish engineering best practices, improve developer workflows, mentor teammates, and use modern, AI-integrated tools to ship high-quality products efficiently. In your day-to-day, you will: Steer: Work with the team to select, scope, and drive high leverage projects that align with Reddit’s goals. Build: Execute on a strategy and create a more performant, more scalable, higher quality architecture around authentication, authorization and identity. Amplify: Mentor, coach, and collaborate with other technical contributors Collaborate: Work together with a variety of cross functional teams across Reddit Engineering. Evolve: Learn and improve your own technical and non-technical abilities Who you might be: 5+ years of experience building internet-scale software, preferably with a focus on machine learning storage infrastructure. Software development experience in one or more general purpose programming languages; Golang, Python, C++, Java Experience with essential cloud infrastructure (Kubernetes, IC/CD, AWS, GCP) Hands-on experience implementing features, optimizations, and bug fixes to distributed messaging systems. Excellent communication skills to collaborate with stakeholders in engineering, data science, machine learning, and product. Degree in Computer Science or equivalent technical field. Benefits: Comprehensive Healthcare Benefits and Income Replacement Programs 401k with Employer Match Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support Family Planning Support Gender-Affirming Care Mental Health & Coaching Benefits Flexible Vacation & Paid Volunteer Time Off Generous Paid Parental Leave Pay Transparency: This job posting may span more than one career level. In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/ . To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below. The base salary range for this position is: $190,000 — $267,000 USD In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable.  We will not sell your personal information or disclose it to any third party for their marketing purposes.  We will delete any recording of your interview promptly after making a hiring decision.  For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors . Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.  Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.

Location: Worldwide Paid Media Manager: Elevate Your Professional Career at Veta Virtual 🚀 Veta Virtual is hiring a Paid Media Manager for a fast-growing luxurious jewelry and ecommerce retail brand that sells online and in physical stores. This is a full-funnel role: you'll run paid advertising and email/SMS as one connected growth engine, with paid bringing customers in and lifecycle keeping them. 📌 At a Glance: 💎 Industry: Jewelry and ecommerce retail (online and in-store). 🎯 Focus: Paid Media (Meta, Google) plus Email/SMS, weighted equally. 📊 Scale: $100K+ in monthly ad spend. 💸 Compensation: Competitive monthly compensation in USD. 🌍 Location: 100% remote (LATAM or Europe). 🎯 What You'll Own: You'll run performance marketing end to end. Paid and email/SMS carry equal weight, and your results are measured on both. Paid media strategy: plan, launch, and optimize full-funnel Meta and Google campaigns, owning $100K+ in monthly spend across targeting, bidding, creative testing, prospecting, and retargeting. Attribution and analytics: use Triple Whale, Northbeam, or similar tools to improve tracking accuracy and measure results across online and in-store sales. Email and SMS: own lifecycle marketing in Klaviyo, from campaign calendars and segmentation to automated flows (welcome, abandoned cart, post-purchase, replenishment, win-back). Creative and strategy: write creative briefs, mock up assets in Canva, monitor competitors, and keep paid and email/SMS working together. Reporting: deliver weekly and monthly reports to leadership with clear insights, revenue impact, and recommendations. ✅ What You Bring: 8–10 years in marketing and advertising, including 5+ years of hands-on ecommerce marketing. Proven ownership of $1M+ in annual Meta Ads spend, plus hands-on Google Ads experience and $100K+ in monthly paid spend across acquisition channels. Strong full-funnel ecommerce expertise: acquisition, conversion, retention, and profitability. Hands-on Klaviyo experience (required), including email and SMS campaigns, automation flows, segmentation, and analytics. Experience with an attribution platform (Triple Whale, Northbeam, or similar) and Shopify or a comparable ecommerce platform, including reconciling marketing performance with actual online and in-store sales. Strong analytical, reporting, and stakeholder presentation skills, plus comfort using Canva to create or direct marketing assets. Bonus: experience in luxury, jewelry, or other high-consideration retail. To be considered for this role, you must be currently based in Latin America (LATAM) or Europe. 💼 What's in It for You: 💸 Competitive monthly compensation in USD. 🌴 15 paid vacation days per year plus all U.S. federal holidays. 💻 100% remote: work from anywhere in LATAM or Europe with a professional home setup. 📈 A high-visibility role where your strategy and execution directly shape how a growing brand spends its marketing budget. 🤝 A collaborative, high-trust culture through Veta Virtual and our client. Ready to Apply? If you're ready to own a full-funnel growth engine and prove your impact in real revenue, apply now. You'll be invited to complete a short 2-minute video question as part of our screening, your first chance to show us your thinking. We can't wait to meet you!

Location: New York, NY (HQ) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp is hiring a People Business Partner to support managers and employees across Marketing, Finance, Legal, People, Talent, Workplace, and Executive Assistants. Reporting to the Lead People Business Partner for Business & G&A, you’ll be the primary People Business contact for these teams. This is a hands-on individual contributor role: one day you may coach an employee through a difficult conversation, and the next you may partner with a C-suite executive on a major reorganization. No task is too big or too small. You’ll build a sustainable network across employees, managers, and leaders so you deeply understand each team’s work, talent, and business goals. You’ll independently own the People Business agenda for this portfolio, including its most senior leaders: set priorities with them, shape consequential talent and organizational changes, and drive the work through implementation and results. WHAT YOU'LL DO - Own the People Business agenda for your portfolio. Build trusted relationships across employees, managers, and senior leaders; understand each team’s business goals, talent, and challenges; and set priorities that deliver results. - Improve how managers manage. Coach managers through performance, feedback, development, retention, and difficult talent decisions. Help employees prepare for difficult conversations, and partner with senior leaders to strengthen management across their teams. - Drive talent and organizational changes. Use firsthand context and people data to diagnose needs, align leaders on trade-offs, and lead work such as team redesign, leadership development or hiring, and new performance approaches through implementation and measurable results. - Own sensitive people matters. Manage intake, communication, and follow-through for employee relations, leave, accommodations, investigations, and other cases, partnering with People Operations, Legal, Immigration, and other specialists. - Lead performance, engagement, and compensation work. Guide teams through twice-yearly reviews and engagement cycles, including manager preparation, calibration, and follow-up. Advise leaders on cash and equity rewards through partnerships with the Compensation team. - Make the wider People Business team more effective. Identify recurring gaps, build reusable processes, guidance, or tools, drive adoption, and measure improvements in quality, consistency, or capacity. WHAT YOU NEED - A strong record of improving how managers manage, including direct coaching on performance, development, retention, and difficult talent decisions. Relevant experience may come from People Business Partner work, consulting, leadership development, or substantial management experience. - Sound talent judgment and independent ownership. You can earn senior-leader trust, set priorities across a broad portfolio, and drive consequential people and organizational changes through implementation with limited direction. - Good judgment in sensitive situations. You act decisively with incomplete information, communicate clearly, maintain confidentiality and documentation, and know when to involve specialists or escalate with a recommendation. - Strong analytical habits. You use people and business data alongside firsthand context to identify priorities, recommend practical action, and assess results. - A hands-on IC mindset. You enjoy detailed casework and direct employee and manager coaching alongside senior-leader partnership. If your background is outside HR, you can learn People policies and case processes quickly with coaching. NICE TO HAVE - Prior People Business Partner experience, including employee relations, compensation, and recurring performance and engagement cycles. - Experience in people consulting, performance coaching, or learning and development that includes direct work with managers and measurable talent outcomes. - Experience creating reusable manager guidance, case templates, or responsible AI and automation workflows that improve a People team’s effectiveness. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: New York, NY (HQ); San Francisco, CA Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE As a Manager on the Commercial Account Management team, you will lead a team of Account Managers who serve as the dedicated, named partners for some of Ramp's fastest growing customers. Your team drives revenue through expansion, renewal and retention across a high-volume book of business, while delivering the white-glove experience of a trusted advisor. You will coach your team to uncover and close multi-product expansion opportunities and help sharpen a proven account management motion as the segment scales. What You'll Do - Lead, coach, and develop a team of Commercial Account Managers focused on expansion and retention across a scaled customer portfolio - Own team-level pipeline, forecasting, and revenue targets — driving accountability through clear metrics and performance frameworks - Develop and execute scalable upsell/cross-sell strategies and ensure the team maintains a robust, healthy expansion pipeline - Build a deep understanding of Ramp customer personas and instill a consultative, trusted-advisor approach across your team - Equip your team with sales methodologies to uncover customer needs and pain points effectively - Stay close to changes in Ramp's product and go-to-market motion, and translate those shifts into how your team sells, prioritizes, and talks to customers - Synthesize customer feedback from your team to inform Ramp's product roadmap and customer communication strategy - Partner cross-functionally with Sales, Marketing, Product, and Operations to continuously improve efficiency and advocate for your customers - Hire and onboard top talent as the team scales What You'll Need - Minimum 6 years of customer-facing or direct sales experience, with at least 2 years in a people management role - Proven track record of leading high-performing teams in a high-velocity sales environment - Experience with CRM tools (Salesforce preferred) and the ability to build and maintain team-level reporting and dashboards - Background in outbound prospecting, product demonstrations, and hands-on experience with sales tools and processes - Consultative sales mindset with strong analytical skills and the ability to coach others to engage with business challenges at a strategic level - Comfort engaging with and enabling your team to sell to C-level executives, finance teams, and key decision makers - Consistent track record of hitting or exceeding team-level sales targets with strong team distribution in a fast-paced, metrics-driven environment - Strong operational rigor — data-driven approach to tracking team performance and identifying coaching opportunities - Excellent verbal and written communication skills, with the ability to represent the team internally and externally - Strong organizational and project management skills, with the ability to manage competing priorities across a growing team - Entrepreneurial mindset: a self-starter who thrives in ambiguous, fast-moving environments and can build process where little exists NICE TO HAVES - Experience with financial services sales - Experience at a high-growth startup BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: Москва Workplace: Комбинированный Почта Mail — крупнейший и самый популярный почтовый сервис в русскоязычном сегменте. Ежемесячная аудитория — около 50 миллионов пользователей. Продукт входит в пятёрку мировых сервисов по дневной аудитории и лидирует по установкам на смартфоны в России. Это не просто почта, это целый сервис для повышения продуктивности. Здесь можно хранить файлы, пользоваться редактором документов, использовать нейросетевые возможности в заметках, назначать встречи, планировать дела, использовать списки шаблонов для планирования и многое другое. Задачи Исследование рынков: мониторинг конкурентов, M&A, раундов, трендов; оценка TAM/SAM/SOM; подготовка дайджестов и глубоких исследований Финансовое моделирование: построение и поддержка моделей (юнит-экономика, LTV/CAC, сценарии подписки), сайзинг инициатив, прогнозы с учётом сезонности, проверка чувствительности Оценка бизнес-инициатив: формализация гипотез в метрики, приоритизация и сравнение инициатив, подготовка материалов для инвесткомитетов и продуктовых ревью Поддержка управленческих решений: подготовка презентаций и 1-pager, участие в стратегических сессиях, трекинг целей, расчёт квартальных метрик, ad hoc ответы руководству Требования Высшее образование (экономика, финансы, математика, менеджмент) — выпускник или студент последнего курса Уверенный Excel или Google Sheets (сводные, сложные формулы, построение моделей) Понимание выручки, маржинальности, юнит-экономики, LTV, CAC, churn Аналитическое мышление: декомпозиция, проверка гипотез, различение фактов и допущений Умение быстро находить данные и оценивать источники Грамотная письменная речь для структурированных выводов Английский — свободное чтение отчётов и профильных медиа Будет плюсом Стажировки в консалтинге, инвестициях, стратегии или продукт-аналитике Знание продуктовых метрик (MAU/DAU, retention, воронки) и логики подписочных бизнесов Базовые знания SQL или Python (pandas) Личный интерес к рынку productivity-инструментов Опыт подготовки презентаций

Location: Москва Workplace: Комбинированный Группа аналитики продукта Почта Mail занимается продуктовой аналитикой одного из крупнейших почтовых сервисов страны. Мы исследуем поведение миллионов пользователей, анализируем воронки активации и онбординга, работаем с удержанием и вовлечённостью и ищем точки роста ключевых продуктовых метрик. Задачи Постановка задач, распределение нагрузки, код-ревью и ревью исследований, развитие сотрудников и выстраивание процессов. При этом руководитель остаётся hands-on и берёт на себя сложные аналитические задачи Исследование пользовательского поведения, анализ воронок активации и онбординга, удержания и вовлечённости, поиск точек роста ключевых продуктовых метрик Построение и анализ воронок от первого касания с продуктом до регулярного использования и монетизации. Выявление узких мест, генерация и приоритизация гипотез совместно с продакт-менеджерами Оценка продуктовых гипотез, контроль методологии и валидация результатов. Работа с экспериментами в UX, новыми фичами и монетизацией Разработка дашбордов для продуктовых команд, когортный анализ, драйверные декомпозиции, моделирование LTV и прогнозирование оттока Автоматизация рутинных задач, внедрение best practices в исследованиях, повышение скорости и качества аналитической поддержки продуктовых команд Требования Опыт руководства командой аналитиков от 2 человек: постановка задач, развитие сотрудников, выстраивание процессов и готовность сохранять hands-on подход Уверенное владение SQL и опыт работы с большими объёмами данных. Большим плюсом будет опыт с YTSaurus (YQL) и ClickHouse Практический опыт проведения A/B-тестов: статистические критерии, расчёт размера выборки, ошибки первого и второго рода, применение теории вероятностей Умение интерпретировать результаты экспериментов и объяснять продакту, почему изменение метрики на 0,3% ещё не означает успех Свободное владение продуктовыми метриками: DAU/MAU, Retention, Activation Rate, Feature Adoption, Conversion Rate, LTV, ARPU, Churn. Умение использовать их для аналитических выводов Python для анализа данных: Pandas, NumPy, Matplotlib, Plotly, Seaborn Опыт построения дашбордов и визуализации в BI-инструментах. DataLens и Superset — в приоритете, также подойдут аналоги Понимание принципов атрибуции и сквозной аналитики для связи продуктовых изменений с бизнес-результатами Будет плюсом Опыт работы в почтовых сервисах, мессенджерах или других продуктах с высокой DAU Знакомство с ML-подходами в аналитике: прогнозирование оттока, кластеризация пользователей Опыт выстраивания аналитических процессов или масштабирования команды Опыт внедрения ИИ в процессы команд Мы предлагаем Работу над сложными продуктовыми задачами и возможность влиять на развитие Почты Mail, которой пользуются миллионы людей Возможность совмещать управление командой с решением сложных аналитических задач. Ты сможешь развивать сотрудников, выстраивать процессы и при этом продолжать работать с данными самостоятельно Свободу в выборе методов исследований и возможность внедрять новые подходы, повышать качество аналитики и развивать инструменты команды Тесное взаимодействие с продакт-менеджерами, UX-дизайнерами, аналитиками и разработчиками. Вместе вы будете искать точки роста продукта и принимать решения на основе данных Гибридный формат работы: офис рядом со ст. м. «Сокол», БЦ «Алкон» Официальное оформление по ТК РФ с первого дня Программу ДМС для сотрудников и их детей с первого месяца работы Компенсацию питания Систему гибких льгот с 14 категориями на выбор И многое другое, о чём мы расскажем на собеседовании :)

Location: Lisbon Workplace: onsite About Spin.AI Spin.AI is a SaaS security company headquartered in Palo Alto, CA, protecting organizations against SaaS ransomware, data loss, data leaks, risky third-party apps, and compliance gaps across their mission-critical SaaS applications. SpinOne is an all-in-one SaaS security platform that brings together backup and disaster recovery, ransomware detection and response, data loss prevention (DLP), and SaaS security posture management (SSPM) for Google Workspace, Microsoft 365, Salesforce, and Slack. With the acquisitions of Revyz (backup and recovery for Atlassian Jira and Confluence) and DoControl (SaaS data loss prevention), Spin.AI continues to expand its coverage of the SaaS stack. More than 1,500 organizations worldwide trust Spin.AI to protect their data. Learn more here . Position Summary: We are looking for an experienced, technically strong, customer-obsessed Customer Support Engineer to support our European customers. You will be the first technical point of contact for IT administrators, security teams, and MSP partners, helping them get the most out of the Spin.AI platform—from onboarding and configuration to troubleshooting backups, restores, security alerts, and integrations. This is a hands-on role for someone who enjoys solving complex problems, explaining technical concepts clearly, and building trust with customers. You will work closely with our Engineering, Product, Customer Success, and Sales teams, and your feedback will directly shape the product and our knowledge base. This role is based in our Lisbon, Portugal office. You will work from the office during the week, and weekend work is done remotely. Hours follow European business hours, with some overlap with our US-based teams. What You Will Do: Provide technical support to customers and partners via email, chat, and video calls, meeting response and resolution SLAs. Research, diagnose, and resolve issues across Spin.AI products, including backup and restore, ransomware protection, DLP, SSPM/app risk assessment. Troubleshoot integrations with Google Workspace, Microsoft 365, Salesforce, Slack, including admin consoles, OAuth/API permissions, and service accounts. Guide new customers through onboarding, setup, and best-practice configuration. Reproduce issues, gather logs and evidence, and escalate to Engineering with clear, well-documented tickets; follow through until resolution. Manage and document cases accurately in our ticketing system (Jira Service Management), ensuring proper recording and closure of all issues. Write and maintain knowledge base articles, FAQs, and internal tech notes. Act as the voice of the customer—share recurring issues, feature requests, and product feedback with Product and Engineering. Partner with Customer Success and Account Management on adoption, renewals, and at-risk accounts, and flag expansion opportunities you spot in customer conversations. Prepare timely reports on support trends and contribute ideas to improve support processes and tooling, including AI-assisted support. What You Bring: 4+ years of experience in technical support, IT support, or a customer-facing engineering role, ideally at a B2B SaaS company, with a track record of owning complex technical escalations from start to finish. Hands-on administration experience with Google Workspace and/or Microsoft 365 (Entra ID, Exchange Online, SharePoint, OneDrive, Teams). Working understanding of SaaS and cloud concepts such as APIs, OAuth, SSO/SAML, user and permission models, and data retention. Strong troubleshooting and problem-solving skills, with the ability to work through ambiguous issues methodically. Excellent written and spoken English (C1 or higher) and the ability to explain technical topics to both technical and non-technical audiences. Excellent client-facing skills, empathy, and a sense of ownership for the customer outcome. Self-motivated and organized, able to work independently, both in the office and remotely on weekends, and prioritize multiple issues in a fast-paced setting. Curiosity and willingness to learn the platform deeply in order to deliver fast, effective support. Based in Lisbon, Portugal, or willing to relocate, and eligible to work in Portugal. Nice to Have: Experience with Salesforce, Slack, or Jira. Background in cybersecurity, data protection, backup/recovery, or DLP. Certifications such as Google Workspace Administrator or Microsoft 365 Administrator. Scripting or technical tooling skills (e.g., PowerShell, Python, REST API tools like Postman). Experience with Jira Service Management, Planhat, or similar support and CS tools. Additional European languages (e.g., German, French, Spanish, Italian). Experience supporting MSPs or channel partners Room to Grow: We invest in our people and want this role to be a launchpad. Depending on your strengths and interests, there is a clear path to grow into: Customer Success Manager (CSM): own a portfolio of customer relationships, drive adoption and retention, run business reviews, and work on renewals and expansions. Solutions Engineer (SE): partner with our Sales team on new business—running technical discovery, product demos, proofs of concept, and answering security questionnaires and RFPs. Your deep product knowledge and customer experience from support give you a strong foundation for either path. Benefits: A dream team of highly motivated and talented people, with ambitious goals and challenges that require strong analytical and communication skills. Competitive base salary + bonuses. Office in Lisbon, Portugal, with remote work on weekends. Medical insurance. Clear career growth paths into Customer Success or Solutions Engineering. Conferences, training, certifications, and other professional development opportunities. Team-building events. Employee Wellness Program Unlimited PTO Why Spin.AI? Inc. 5000 list for 2026! 🚀 Overall Ranking: #3,309 Industry Ranking: #107 Metro Ranking: #114 State Ranking: #463 Forbes Named Spin.AI One of America's Best Startup Employers THREE Years in a Row (2024- 2026) Work in a fast-moving, high-impact cybersecurity company recognized by Gartner, Forrester, and G2 . Collaborative, transparent culture – your ideas and experiments matter. Direct impact: your work translates into real business growth and visibility. Growth opportunities and performance-based rewards.

Location: Nisku, Alberta HSE Administrator Full time, Permanent Nisku, AB Work with people who treat you like friends. Imagine an office where everyone is watching out for you because they know you’re watching out for them. Our company sees construction as a team sport, so we care about each other as a team. That level of caring filters through investments in local community groups and charities because we also care about the communities we work in. Michels Canada empowers your personal and professional growth, equipping you with the tools and support needed to create impactful solutions that shape a better future for others. About us: Michels Canada is a nationally recognized general contractor specializing in energy, infrastructure, and construction. Headquartered in Nisku, Alberta, we also operate offices in British Columbia and Ontario. We are part of the Michels Family of Companies. The Michels Family of Companies is a privately owned, global construction organization with operations across North America, Australia, Singapore, and Germany, headquartered in Brownsville, Wisconsin, USA. Description: The HSE Administrator provides administrative, document control, compliance tracking, and system support to the Corporate HSE department and project operations. This role is responsible for maintaining HSE management systems and documentation, administering HSE software and compliance platforms, coordinating audits and corrective action tracking, and supporting accurate HSE data and reporting. The HSE Administrator also supports the continuous improvement of HSE processes and helps corporate and project teams maintain compliance with applicable HSE requirements. Responsibilities: Maintain accurate records and filing systems for HSE documentation originating from corporate facilities and active projects. Provide administrative support to project teams for document submission, tracking, and retention requirements. Lead corporate document control activities, including maintaining master document registers, coordinating reviews and revisions, providing formatting support, and advising on approved templates. Maintain and continuously improve the Corporate HSEQ Management System, including coordinating annual HSE Manual updates, maintaining ERP documentation, and ensuring approved policies, procedures, standards, and forms are current and accessible. Administer Corporate HSE SharePoint sites, document libraries, and HSE management systems, including WorkHub, by managing projects, organizational structures, positions, user accounts, permissions, and system updates. Provide system training, guidance, troubleshooting, and ongoing support to corporate and project personnel to promote consistent system use, accurate data entry, and effective reporting. Monitor leading indicator requirements, track compliance, issue reminders, and coordinate corrective actions arising from incident investigations, inspections, audits, and observations through to closure. Coordinate HSE documentation for internal, external, and client audits, maintain audit records, and track findings and corrective actions. Coordinate HSE compliance documentation within contractor management platforms, including ISNetworld, Avetta, and similar systems, ensuring submissions, updates, and renewals are completed on time. Collaborate with the Risk Analytics team to validate HSE performance data and support the preparation of reports, dashboards, bid submissions, client proposals, presentations, and corporate communications. Coordinate HSEQ training programs and maintain accurate training and compliance records. Provide administrative and coordination support to Corporate HSE personnel and project teams, including reporting, document preparation, data entry, meeting coordination, and records management. Conduct periodic office, shop, and yard inspections and assist with incident investigations as required. Maintain inventory of HSE promotional materials, printed resources, and Mi-Promise coins, coordinating distribution to project sites and tracking quantities. Perform other related duties as assigned. Requirements: Post-secondary education in Occupational Health and Safety, Business Administration, Document Control, or a related field, or an equivalent combination of education and experience. 3–5 years of experience in HSE administration, management systems, document control, compliance coordination, or a related role, preferably within construction, oil and gas, or a similar industrial environment. Experience administering HSE management systems, databases, and digital platforms; experience with WorkHub, SharePoint, ISNetworld, or Avetta would be considered an asset. Knowledge of HSE management systems, document control practices, audit requirements, corrective action tracking, and regulatory compliance processes. Strong organizational skills with the ability to manage multiple priorities, maintain accurate records, and meet deadlines. Proficiency in Microsoft Office applications, particularly Excel, Word, and SharePoint, with the ability to maintain data, prepare reports, and support system administration. Strong written and verbal communication skills, with the ability to provide training, guidance, and support to corporate and project personnel. Strong attention to detail and the ability to identify discrepancies, maintain data integrity, and support continuous improvement initiatives. Ability to work collaboratively with Corporate HSE, project teams, and other departments. Ability to travel to offices, shops, yards, and project sites as required. Benefits: We offer competitive total compensation, meaningful and challenging work, and an engaging and collaborative environment. For more information on our company, please visit our website at www.michelscanada.com . We thank all applicants for their interest; however, only those under consideration will be contacted. For other opportunities at Michels Canada, join us at https://www.michelscanada.com/jobs/apply/ . It is our commitment to create a diverse workforce and an inclusive culture. We are proud to be an equal opportunity employer. All applicants will be considered for employment regardless their race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by applicable laws, regulations, or ordinances. If you need assistance and /or a reasonable accommodation due to a disability during the application or the recruitment process, please send us an email to: careers@michelscanada.com . No recruitment agencies, please! **Please be aware! ** It has come to Michels Canada attention that job seekers have received false employment offers from individuals or organizations posing as Michels Canada. Please keep in mind these important tips: Michels Canada does not require payment from anyone seeking employment at any time during the recruitment and/or selection process. All recruitment email correspondence comes from email addresses displaying the correct spelling of our company name: @michelscanada.com or @michels.us. Formal offers of employment are only made once the recruitment and selection process are complete. Personal and banking information is NOT collected until you have been personally onboarded by our HR team. We do not extend any formal offers of employment or execute employment agreements through text messaging, social media, job posting websites or social chat platforms. We take this matter seriously and are continuously working with the appropriate authorities. Please remain aware of this matter, report any suspicious outreach to your local authorities, and email any concerns to hrcompliance@michelscanada.com . Please note: resumes sent to this email will not be considered; please apply directly to our current career opportunities at https://www.michelscanada.com/jobs/apply . #Canada AA/EOE/M/W/Vet/Disability https://www.michels.us/website-user-privacy-policy/

Location: Ohio - Fairfield About Cottonwood Residential Cottonwood Residential is a forward-thinking, fully integrated real estate company focused on the multifamily sector. We combine deep expertise in asset and property management with a commitment to operational excellence across a growing national portfolio. We don’t just manage communities — we elevate them. About the Role The Customer Experience Specialist plays a key role in delivering an elevated living experience across Cottonwood Residential communities. As the first point of contact for prospects, residents, and vendors, this individual sets the tone for every interaction and ensures each customer feels welcomed, supported, and valued. This role is ideal for a service-driven professional who thrives in a fast-paced environment, excels at building relationships, and takes pride in creating a seamless and memorable customer journey, from first impression through daily resident interactions. Key Responsibilities Customer Experience & Front Office Operations Serve as the first point of contact for all customers, including prospects, residents, and vendors Create a welcoming office environment by greeting every visitor with professionalism and positivity Deliver exceptional customer service by identifying needs and providing timely, effective solutions Answer and manage all incoming calls, documenting detailed and accurate information in property management systems Assist residents with requests such as package retrieval, key distribution, work order entry, and general inquiries Act as a liaison between residents and maintenance teams to ensure service requests are handled efficiently Leasing Support & Sales Maintain up-to-date knowledge of apartment availability, pricing, and community features Support leasing efforts by answering prospect questions and assisting with the application and documentation process Conduct follow-up communication with prospective residents to support conversion and occupancy goals Prepare apartment homes for move-ins and assist with move-in and move-out processes Community Presentation & Operations Walk the community regularly to ensure amenities, buildings, and tour paths meet Cottonwood standards Open, close, and maintain Self-Guided Tour units, ensuring cleanliness and readiness at all times Assist with signage, directional materials, and overall tour experience setup Maintain knowledge of the local area to better assist prospects and residents Marketing & Resident Engagement Support community marketing efforts, including social media posting and outreach initiatives Assist in planning and executing resident events and engagement activities Contribute to building a strong community atmosphere that enhances resident satisfaction and retention What You Bring High school diploma or GED required 1+ years of in-person, customer facing experience required 1+ years of other customer service, administrative, sales, or hospitality experience required Multifamily property management experience is a plus Strong interpersonal and communication skills with the ability to engage professionally with a wide range of audiences Customer-first mindset with a passion for delivering exceptional service Strong organizational skills and attention to detail Ability to multitask and perform in a fast-paced, customer-facing environment Proficiency with Microsoft Office Suite and comfort learning property management systems (e.g., Entrata) Flexibility to work extended hours, including arriving prior to office opening as needed Ability to walk the property, stand for extended periods, and work both indoors and outdoors as needed Physical Requirements Required to talk and hear Required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms R equired to sit; climb or balance; and stoop, kneel, crouch or crawl Lift and/or move items up to 50 pounds and must occasionally lift or move items over 50 pounds Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus Why Cottonwood Residential? We don’t just manage properties — we elevate them. At Cottonwood Residential, you’ll join a culture that values innovation, collaboration, and operational excellence. You’ll work alongside a team that is passionate about delivering exceptional living experiences while supporting your professional growth. We offer a competitive compensation and benefits package and opportunities to grow within a dynamic, expanding organization. Cottonwood Residential is an equal opportunity employer. Applicant Communication & AI Disclosure Cottonwood Residential uses AI-assisted technology and authorized recruiting partners to support our hiring process. By applying, you acknowledge that you may communicate with AI-powered systems during scheduling, candidate outreach, or preliminary interviews, and that interviews may be recorded, transcribed, and summarized for evaluation by our hiring team. By applying, you consent to receiving communications regarding your application by phone, text message, email, or other electronic means. Hiring decisions are solely made by Cottonwood Residential. At Cottonwood Residential, we're committed to creating an exceptional customer experience through innovation and service. As an early adopter of Self-Guided Tours, we've made apartment searching more convenient and accessible for our customers. We're looking for team members who are eager to learn, embrace new ideas, and create meaningful connections with every interaction. Join us in helping every customer feel Home at Last!

Location: Chicago, Illinois; NYC, Remote; San Francisco, California Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What’s the opportunity? As a Principal Customer Success Manager, you’ll partner with some of our largest and most complex enterprise customers to help them transform customer service with AI. You’ll work with executive sponsors, Support leaders, and cross-functional teams to connect Fin’s capabilities to business priorities and guide customers from strategy and implementation through adoption, measurable value, and renewal. You’ll own the success strategy for a portfolio of strategic enterprise customers, navigating complex organizations, multiple stakeholder groups, and evolving business needs. This is an opportunity to advise senior leaders, influence how global businesses deploy AI, and help shape the playbooks and best practices for our growing Customer Success team. Responsibilities Own the health, success strategy, and retention of a portfolio of strategic enterprise customers, partnering closely with Account Management on renewal plans. Build relationships across executive sponsors, operational leaders, technical teams, and frontline users. Develop multi-threaded stakeholder maps and ensure alignment across decision-makers and teams. Lead executive conversations, strategic planning, QBRs/EBRs, and success-plan reviews that connect Fin’s roadmap and performance to customers’ business priorities. Drive measurable value realization by tying Fin’s outcomes to customer goals such as cost savings, team capacity, customer experience, and service quality. Make progress and ROI clear to executive sponsors. Develop and prioritize customer-specific AI and automation roadmaps, aligning business objectives, operational readiness, technical dependencies, and measurable milestones. Guide complex enterprise implementations and adoption programs, including requirements gathering, process mapping, and documentation of workflows across teams, systems, or regions. Partner with Solutions Engineering, Product, Support, and other internal teams to translate customer requirements into effective Fin solution designs. Advise on configuration, knowledge strategy, integrations, and prompt design. Monitor leading indicators such as Fin resolution rate, involvement, CSAT, adoption breadth, and stakeholder engagement. Identify risks early and lead mitigation plans that protect customer outcomes and renewals. Analyze usage and performance data to identify optimization opportunities, close resolution gaps, and uncover expansion use cases. Maintain deep knowledge of Fin’s evolving capabilities and the AI-agent market, using that expertise to advise customers and position solutions against alternatives. Represent the Voice of the Customer internally, translating enterprise customer needs into actionable product feedback and influencing our solutions strategy. Mentor other CSMs and contribute to the playbooks, operating practices, and standards of a growing enterprise Customer Success team. What skills do I need? 8+ years of customer-facing experience in enterprise Customer Success, strategic account management, management consulting, strategy, or a related advisory role. Demonstrated experience working with large enterprise clients, including complex organizations, senior stakeholders, and multi-team or cross-functional programs. A track record of building executive relationships and influencing decisions across a range of customer stakeholders, from C-suite leaders to operational and technical teams. Demonstrated success driving adoption, retention, process improvement, and measurable business outcomes for enterprise customers. Experience with business process mapping, requirements analysis, solution design, or complex technology implementations. Strong commercial judgment and the ability to connect product performance and customer outcomes to ROI, renewal strategy, and expansion opportunities. Strong technical acumen and a genuine interest in AI, automation, and agent-building. Coding experience is not required. Ability to simplify complex problems and communicate clearly with both executive and technical audiences. Excellent prioritization and program-management skills, with the ability to manage competing priorities across a strategic customer portfolio. Self-motivated, adaptable, and curious, with the judgment and ownership to operate effectively in a fast-changing environment. A collaborative team player who can influence across functions, advocate for customers, and help elevate the work of the broader team. The OTE range for candidates within the New York or San Francisco Bay Area is $222,300- $247,000. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). The OTE range for candidates within the Greater Chicago Area is $200,070 - $222,300. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: Paris; London ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. THE ROLE As a People Tech & Analytics Engineer on the People team, you will build the systems, data pipelines, and automations behind how Mistral runs People Operations. Reporting to the People Tech & Analytics Lead, you will turn the roadmap into reality: wiring our HR tech stack together, making data flow reliably between systems, and automating people processes with third-party tools as well as Mistral's own models, agents, and APIs. This is an individual contributor role for someone who loves building. You will spend most of your time in the systems and the data, deep-diving into problems: connecting HRIS, ATS, payroll, identity, and finance tools, standing up the data layer behind our people metrics, and shipping automations that remove manual work from the People team. If you are a data engineer or people technology specialist who wants to deliver meaningful automation outcomes at Europe's largest AI company, this is the role for you. WHAT YOU WILL DO - Build, maintain, and troubleshoot integrations and data pipelines across our HR systems (HRIS, ATS, payroll, identity and finance), run data quality checks, and fix inconsistencies at the source. - Implement and evolve the Metabase visualisation layer of our people data lake, build the dashboards and self-serve reporting managers and People partners rely on, as well as the context layer on HR data, supporting the move to conversational insights in collaboration with the Data team. - Design, build, test and document automated workflows, mainly with Mistral's own models, agents and APIs, with human review wherever decisions affect people, monitor live automations with alerting, error handling, logging and runbooks, and prototype AI use cases on people processes, productionising the ones that prove their worth. - Implement configuration changes across the HR tech stack (workflows, fields, roles and permissions, new countries and entities), support testing and rollout of system changes and integrations, and act as first-line troubleshooter for the People team, leading issue resolution through to production with a clear audit trail. - Architect end-to-end HR workflows with key stakeholders in HR Operations, Business Partnering and Reward, and implement data governance in practice: quality standards, access controls, retention rules and audit trails for employee data. - Provide clear enablement materials in Notion so the People team and managers can use our systems confidently, with strong tier-1 support via a bot. WHAT WE'RE LOOKING FOR - Experience in analytics engineering or HR technology, ideally within an HR or People function or working closely with one as a stakeholder. - Strong practical SQL: you are comfortable building pipelines and transformations yourself. - Hands-on experience with HR systems such as Ashby, and integrating them with ATS, payroll, identity and finance tools via APIs, middleware and data pipelines. - Real automation experience: you have built and maintained workflows in n8n or similar tools such as Make, Zapier, Workato or Langdock, and you are excited to do the same with Mistral's own models and tooling. - Working experience with data warehousing (Snowflake, BigQuery) and the modern data stack (dbt or similar), and with visualisation tools such as Metabase, Looker, Tableau or Power BI. - You are low-ego and team-spirited, and you take a prioritised problem and run with it in ambiguity: you would rather build a first version and iterate than wait for a perfect spec. You start from the HR need, not the technology, stay hands-on, and have a track record of building foundations in growing organisations without creating legacy. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Location: USA - New York (dbt) From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. Customer Solutions Architect About the role The Customer Solutions Architect (CSA) is the primary post-sales technical owner for our existing customers, helping them get the most value from the combined Fivetran and dbt platform. Working alongside Account Executives (AEs) and Solutions Engineers (SEs), the CSA makes sure customers not only deploy successfully, but keep scaling and expanding their usage over time. This role operates as a technical account manager and strategic advisor, bridging the gap between onboarding success and long-term growth. The CSA owns the technical narrative after go-live: monitoring an existing book of business, leading technical discussions, uncovering new data challenges, and guiding customers through architecture evolution, adoption, and expansion through live demos and technical workshops. Unlike implementation-focused roles, the CSA is accountable for both retention and growth, and is measured on incremental ARR, Net Revenue Retention (NRR), and Gross Revenue Retention (GRR). You will act as a trusted advisor, advocate, and accelerator, ensuring customers derive maximum value from their data investments while aligning their technical roadmap with the platform's capabilities. Location: New York City, NY (hybrid). This is a full-time position, and candidates must be located in the greater NYC area and able to work in the office two days a week (Tuesday and Thursday). What you'll do Product Adoption and Customer Value Realization Own post-sales technical engagement across a portfolio of assigned Commercial and Enterprise accounts Drive adoption, optimization, and ongoing usage of the platform, moving customers after initial deployment to sustained, scalable success Educate customers on new products and features as they launch, and on existing capabilities they may not be using Deliver enablement sessions, workshops, and best-practice guidance Monitor account health signals (usage, performance, support trends) and proactively intervene to address churn or contraction risks, including running implementation reviews and healthcheck sessions Expansion and Growth Identify, validate, and execute expansion opportunities across business units, regions, and use cases, including opportunities to bring both Fivetran and dbt into an account Translate customer initiatives into scalable data workloads and technical solutions Partner with account teams to drive incremental ARR through expansion plays. Replicate successful use cases across the organization to accelerate growth Provide strategic input on the customer lifecycle and renewals process Technical Strategy and Architecture Define and maintain Enterprise Reference Architectures aligned to customer environments, ensuring architectural consistency and scalability across implementations Guide customers on best practices for data pipelines, transformation, automation, and platform adoption Maintain technical artifacts such as architecture documentation, design patterns, and knowledge bases Stakeholder Engagement and Account Planning Build and maintain strong relationships with technical, operational, and executive stakeholders, using stakeholder maps and multi-threaded engagement strategies Run regular technical cadence calls, business reviews, and roadmap sessions Contribute to Mutual Account Plans and own Mutual Success Plans, mapping whitespace opportunities across business units, subsidiaries, and use cases Align customer technical strategy with business objectives and commercial plans Internal and Partner Collaboration Act as the technical orchestrator across Sales, Professional Services, Product, and Engineering, keeping delivery teams aligned with long-term expansion strategy Advocate for customer needs internally, influencing the product roadmap and priorities Collaborate with technology partners (e.g., Snowflake, Databricks, AWS, GCP) to drive joint value Help improve team processes, refine assets, and enable teammates through our knowledge-sharing loop Thought Leadership Contribute to and deliver external-facing content through live events, speaking engagements, blog posts, recorded tutorials, or other educational resources Work closely with Regional and Product Marketing teams to support field and industry events Support senior leadership in aligning field and industry requirements with the product roadmap, collaborating with Product and Product Marketing under their guidance. What you bring 2+ years of experience in a post-sales, customer-facing technical role, such as Solution Architect, Technical Account Manager, or Customer Success Engineer Strong ability to own and drive customer outcomes after the sale, including adoption, renewal, and expansion Solid technical background, with experience designing scalable data architectures, a firm understanding of modern data warehousing and the analytics stack, and SQL proficiency Ability to translate business objectives into technical solutions and measurable outcomes Strong stakeholder management skills across technical and non-technical audiences, and a high degree of comfort presenting to diverse audiences A proactive, self-sufficient, and highly organized approach to managing multiple accounts Comfort operating strategically while also engaging in deep technical discussions Ability to operate in an ambiguous, fast-paced environment and think on your feet in customer conversations A team-player mindset, both within the CSA team as we evolve our ways of working and in daily collaboration with AEs and SEs Openness to travel: we value in-person relationship building, both internally and externally, and expect willingness to travel to events as needed What Will Make You Stand Out Hands-on experience with dbt and/or Fivetran; dbt certification is a bonus SQL knowledge, with a working understanding of AI architecture, including LLMs, Knowledge Graphs, and RAG Experience with cloud data platforms (Snowflake, Databricks, AWS, Azure, GCP) Background in data integration, ETL/ELT, or replication technologies, plus experience with ancillary tools, APIs, and managing data infrastructure Experience with workload-based or consumption-based sales models Familiarity with enterprise architecture frameworks and design patterns Experience working with system integrators or technology partners Technologies You’ll Use Databases: SAP HANA, Oracle, SQL Server, Postgres Data platforms: Snowflake, Databricks, BigQuery, Redshift Products: Fivetran, dbt platform Languages: SQL, Python, bash or PowerShell Networking: SSH tunneling, VPNs, PrivateLink Modern data stack tools and ecosystem technologies Hiring Process Interview with Talent Acquisition Partner Interview with Hiring Manager Technical Interview Team Interview Final Interview: Mock Demo Compensation & Benefits The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. For this role, on-target earnings (OTE) are split 80% base salary and 20% variable compensation. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. #LI-LC1 #LI-HYBRID #LI-MP1 OTE (On Target Earning) $165,000 — $190,000 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Denver, Colorado, United States, AMER From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. Customer Solutions Architect About the role The Customer Solutions Architect (CSA) is the primary post-sales technical owner for our existing customers, helping them get the most value from the combined Fivetran and dbt platform. Working alongside Account Executives (AEs) and Solutions Engineers (SEs), the CSA makes sure customers not only deploy successfully, but keep scaling and expanding their usage over time. This role operates as a technical account manager and strategic advisor, bridging the gap between onboarding success and long-term growth. The CSA owns the technical narrative after go-live: monitoring an existing book of business, leading technical discussions, uncovering new data challenges, and guiding customers through architecture evolution, adoption, and expansion through live demos and technical workshops. Unlike implementation-focused roles, the CSA is accountable for both retention and growth, and is measured on incremental ARR, Net Revenue Retention (NRR), and Gross Revenue Retention (GRR). You will act as a trusted advisor, advocate, and accelerator, ensuring customers derive maximum value from their data investments while aligning their technical roadmap with the platform's capabilities. Location: Denver, CO (hybrid). This is a full-time position, and candidates must be located in the greater Denver area and able to work in the office two days a week (Tuesday and Thursday). What you'll do Product Adoption and Customer Value Realization Own post-sales technical engagement across a portfolio of assigned Commercial and Enterprise accounts Drive adoption, optimization, and ongoing usage of the platform, moving customers after initial deployment to sustained, scalable success Educate customers on new products and features as they launch, and on existing capabilities they may not be using Deliver enablement sessions, workshops, and best-practice guidance Monitor account health signals (usage, performance, support trends) and proactively intervene to address churn or contraction risks, including running implementation reviews and healthcheck sessions Expansion and Growth Identify, validate, and execute expansion opportunities across business units, regions, and use cases, including opportunities to bring both Fivetran and dbt into an account Translate customer initiatives into scalable data workloads and technical solutions Partner with account teams to drive incremental ARR through expansion plays. Replicate successful use cases across the organization to accelerate growth Provide strategic input on the customer lifecycle and renewals process Technical Strategy and Architecture Define and maintain Enterprise Reference Architectures aligned to customer environments, ensuring architectural consistency and scalability across implementations Guide customers on best practices for data pipelines, transformation, automation, and platform adoption Maintain technical artifacts such as architecture documentation, design patterns, and knowledge bases Stakeholder Engagement and Account Planning Build and maintain strong relationships with technical, operational, and executive stakeholders, using stakeholder maps and multi-threaded engagement strategies Run regular technical cadence calls, business reviews, and roadmap sessions Contribute to Mutual Account Plans and own Mutual Success Plans, mapping whitespace opportunities across business units, subsidiaries, and use cases Align customer technical strategy with business objectives and commercial plans Internal and Partner Collaboration Act as the technical orchestrator across Sales, Professional Services, Product, and Engineering, keeping delivery teams aligned with long-term expansion strategy Advocate for customer needs internally, influencing the product roadmap and priorities Collaborate with technology partners (e.g., Snowflake, Databricks, AWS, GCP) to drive joint value Help improve team processes, refine assets, and enable teammates through our knowledge-sharing loop Thought Leadership Contribute to and deliver external-facing content through live events, speaking engagements, blog posts, recorded tutorials, or other educational resources Work closely with Regional and Product Marketing teams to support field and industry events Support senior leadership in aligning field and industry requirements with the product roadmap, collaborating with Product and Product Marketing under their guidance. What you bring 2+ years of experience in a post-sales, customer-facing technical role, such as Solution Architect, Technical Account Manager, or Customer Success Engineer Strong ability to own and drive customer outcomes after the sale, including adoption, renewal, and expansion Solid technical background, with experience designing scalable data architectures, a firm understanding of modern data warehousing and the analytics stack, and SQL proficiency Ability to translate business objectives into technical solutions and measurable outcomes Strong stakeholder management skills across technical and non-technical audiences, and a high degree of comfort presenting to diverse audiences A proactive, self-sufficient, and highly organized approach to managing multiple accounts Comfort operating strategically while also engaging in deep technical discussions Ability to operate in an ambiguous, fast-paced environment and think on your feet in customer conversations A team-player mindset, both within the CSA team as we evolve our ways of working and in daily collaboration with AEs and SEs Openness to travel: we value in-person relationship building, both internally and externally, and expect willingness to travel to events as needed What Will Make You Stand Out Hands-on experience with dbt and/or Fivetran; dbt certification is a bonus SQL knowledge, with a working understanding of AI architecture, including LLMs, Knowledge Graphs, and RAG Experience with cloud data platforms (Snowflake, Databricks, AWS, Azure, GCP) Background in data integration, ETL/ELT, or replication technologies, plus experience with ancillary tools, APIs, and managing data infrastructure Experience with workload-based or consumption-based sales models Familiarity with enterprise architecture frameworks and design patterns Experience working with system integrators or technology partners Technologies You’ll Use Databases: SAP HANA, Oracle, SQL Server, Postgres Data platforms: Snowflake, Databricks, BigQuery, Redshift Products: Fivetran, dbt platform Languages: SQL, Python, bash or PowerShell Networking: SSH tunneling, VPNs, PrivateLink Modern data stack tools and ecosystem technologies Hiring Process Interview with Talent Acquisition Partner Interview with Hiring Manager Technical Interview Team Interview Final Interview: Mock Demo Compensation & Benefits The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. For this role, on-target earnings (OTE) are split 80% base salary and 20% variable compensation. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. #LI-LC1 #LI-HYBRID #LI-MP1 OTE (On Target Earning) $155,000 — $175,000 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.