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Sierra is looking for an Operations Manager Product and Engineering Incident Operations to run incident-response operating cadences and improve cross-functional execution.

ElevenLabs is looking for a Trust Strategy and Operations professional to build trust workflows, analyze risk data, and improve trust and safety operations.

Nscale is looking for a Data Center Operations Implementation Manager to lead data-centre transitions from construction through steady-state operations.

Nscale is looking for a Senior Infrastructure Operations Engineer to lead data-centre infrastructure operations, projects, technical incident response, and customer escalations.

Location: Remote - EMEA Who We Are: Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts. Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it. Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator. Our Team Members: We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond! We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply. Things You Get To Do: Primary responsibility for the daily monitoring and surveillance of all customer activity Primary responsibility for daily operational tasks including trading, new accounts, and cash management functions; Cryptocurrency trading executions and exceptions (errors, corrections, etc.) Assist with customer onboarding, including KYC and account approval Review of general ledger accounts, identify and reconcile account discrepancies Support the Anti-Money Laundering Program and investigations that result from suspected suspicious activity Proactively drive impactful changes across workflows, policies and tools Clearly communicate with internal and external partners in an effective, tactical, and insightful manner Ad hoc duties and projects as assigned Global remote location, core time around 9am to 5pm PT (working hours: 8 hours per day, holidays follow the US market holidays) Who You Are (Must-Haves): Excited about what Alpaca is building!! 3+ years of relevant experience in a broker-dealer, financial services, trading or cryptocurrency operations role Bachelor's degree or equivalent experience Familiarity with cryptocurrency, or a strong desire to learn Work effectively and supportively within a team environment as well as work independently Strong attention to detail and problem-solving skills, with the ability to thrive in a fast-paced environment Must possess the ability to adapt to a rapidly changing business and regulatory environment Enjoys challenges and taking ownership of new responsibilities Inspired by Alpaca’s mission and enthusiastic about supporting our customer base and growing the platform Who You Might Be (Nice-to-Haves): Startup mindset for a fast-paced, high-growth environment Familiarity or interest in: FinTech, financial markets, cryptocurrencies, investing applications How We Take Care of You: Competitive Salary & Stock Options Health Benefits New Hire Home-Office Setup: One-time USD $500 Monthly Stipend: USD $150 per month via a Brex Card Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. Recruitment Privacy Policy

Location: Chicago The Channel and Ecosystems team is dedicated to accelerating Asana's growth and market reach through partnerships and fostering a thriving partner network. We build and nurture relationships with Channel Partners (VARs, Services Partners, Distributors, Systems Integrators), Technology Partners (ISVs, App Partners) and Strategic Alliances to support Asana customers across geographies through our partners' specialized expertise, consulting and technical capabilities. Our team collaborates closely with internal cross-functional teams to align partner efforts with company objectives and ensure that partners are engaged through comprehensive enablement, program support and resources. As a Senior Analyst, Channel Strategy & Operations, you will be a core builder and strategic thought partner for our expanding partner business. Reporting to the Head of Channel Strategy & Operations, you will help build the data foundation that makes partner performance visible and trusted, improve operational processes, and lead strategic initiatives that drive partner-sourced and partner-influenced revenue. This is a high-growth role. You'll have real ownership early, direct exposure to Channel, Sales, and Revenue Strategy leaders, and a path to broader scope as the partner business scales. You'll work independently and be expected to turn analysis into decisions and recommendations. This role is based in our Chicago office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements. What you’ll achieve Strategic Initiative Leadership: Take end-to-end ownership of high-priority initiatives—such as scaling cloud marketplace and co-sell motions, defining lead-sharing and renewal strategies, and designing partner incentive models—by scoping problems, building business cases, and driving cross-functional execution. Commercial Modeling & Business Sizing: Build quantitative business cases, sizing models, and scenario analyses (such as partner discount and margin modeling) that guide strategic investment and policy decisions. Data Infrastructure & Measurement: Build and maintain scalable datasets, pipelines, and dashboards in Databricks and Salesforce to measure partner contribution across the entire go-to-market lifecycle for Finance, Revenue Strategy, and Channel leadership. Operational Excellence & Root-Cause Resolution: Investigate partner attribution gaps, quoting and billing errors, and policy edge cases to fix upstream process bottlenecks and establish durable playbooks. AI Workflow Innovation: Leverage AI daily to accelerate research, data modeling, and process documentation, while prototyping and piloting AI-driven workflows that automate routine operational triage and hygiene checks. Cross-Functional Enablement: Partner with GTM Systems, Business Process, and Enterprise Technology teams to author requirements, conduct testing, and support rollout of CRM/PRM enhancements. About you Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making. 5+ years of experience in channel/partner operations, revenue operations, business strategy, management consulting, or a related analytical role (B2B SaaS experience preferred). Demonstrated fluency using AI tools to accelerate analysis, workflow prototyping, and documentation, combined with sound judgment to evaluate output integrity. Advanced SQL proficiency and proven ability to independently build data models, pipelines, and dashboards in Databricks or comparable platforms (e.g., Snowflake, BigQuery, Tableau, Looker). Strong Salesforce reporting capabilities with a clear understanding of CRM/PRM data architectures and lifecycle reporting. Solid understanding of partner go-to-market motions (resellers, SIs, referral, co-sell, cloud marketplaces) and partner tiering or incentive structures. Strong business acumen and consultative skills, with the ability to navigate ambiguous problems, synthesize trade-offs, and present concise recommendations to senior leaders. A systems-oriented mindset focused on solving upstream root causes rather than applying temporary downstream fixes. A track record of high achievement and a drive to grow quickly, with examples of taking on more scope than your role required At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply. What we’ll offer Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit. For this role, the estimated base salary range is between $137,000 - $175,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified. In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role. We strive to provide equitable and competitive benefits packages that support our employees worldwide and include: Mental health, wellness & fitness benefits Career coaching & support Inclusive family building benefits Long-term savings or retirement plans In-office culinary options to cater to your dietary preferences These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role. #LI-Hybrid About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law. Join Asana’s Talent Network to stay up to date on job opportunities and life at Asana.

Location: Warsaw, Poland About Voyagu Voyagu is a travel technology company building and scaling premium travel businesses. We combine experienced travel teams with technology and practical operational support to make the travel industry work better for both customers and the people serving them. Our Travel Organization has around 100 people and is growing. We are looking for someone who can help that growth run smoothly behind the scenes. The role We need a hands-on People Operations Manager who brings order to the full employee journey — from joining the company to leaving it. You will make everyday administration reliable, help managers follow formal performance procedures, and make it easier to understand how new hires progress over time. This is not a role focused on writing HR strategies or running culture programs. You will own practical problems, build better processes, and see the results of your work. What you will do Keep employee administration running smoothly. Coordinate contracts, payroll information, employee records, employment changes, onboarding paperwork and exits. Work with Finance and other teams to make sure tasks are completed accurately and on time. Keep performance procedures on track. HelpManagers complete formal warnings, performance improvement plans (PIPs) and exits correctly. Prepare and track documents, deadlines, checkpoints and approvals. Managers make performance decisions and have employee conversations; you make sure the supporting process works. Track what happens to new hires. Connect information from Recruitment, Sales, Operations and HR so we can see how each hiring group progresses through onboarding, their first months of production and beyond. Help us understand retention, early departures and differences between offices. Improve the system. Fix repetitive administrative problems, establish simple workflows and checklists, and automate tasks where practical. Make the company easier to run as the team grows. Who you will work with You will work closely with the CEO to provide a clear view of people-related trends and issues across the organization; with Heads of Sales Offices to keep onboarding, employee changes and performance procedures running smoothly; and with Team Leaders on documentation and required steps. You will also partner with Recruitment, Operations, Data and Finance. Managers and Leaders remain responsible for their teams, coaching and commercial results. Your job is to help them operate effectively, not to manage their employees for them. What we are looking for Around 5+ years of hands-on HR Operations, People Operations or similar experience (relevant achievements matter more than years). Experience in a growing organization with regular hiring, onboarding and employee departures. Practical knowledge of contracts, payroll coordination, employee records and offboarding. Direct experience supporting formal warnings, PIPs or comparable performance procedures. Strong organization skills, attention to detail and the confidence to follow up with busy managers. Comfort working with spreadsheets, HR systems and employee data. Examples of processes you personally improved or automated. Strong written and spoken English, sound judgment and discretion. Experience in fast-growing technology, fintech, customer operations, BPO or contact centers is a plus. Experience supporting remote teams is also useful. What makes you a great fit You take ownership, follow through, and notice problems before they turn into emergencies. You are calm in sensitive situations, confident enough to challenge a manager when something is missing, and practical enough to choose a simple solution over unnecessary bureaucracy. You enjoy turning scattered information and manual work into clear, repeatable processes. Why join Voyagu You will have the opportunity to build and improve how a growing travel-tech business operates. Your work will directly reduce friction for employees and managers, improve the reliability of important procedures, and give leaders better visibility into how their teams are growing. If you enjoy making complicated operations simple and reliable, we would like to hear from you.

Location: Mexico City Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. ABOUT THE ROLE The Team Lead, Merchant Operations will lead approximately seven specialists across two teams: Merchant Care and Merchant Configuration. The role is responsible for creating a supportive, accountable, and high-performing team environment while ensuring the teams deliver against agreed service levels and quality expectations for Checkout.com http://Checkout.com merchants serving the US market. This is primarily a people leadership role. You will coach and develop team members, manage performance and capacity, support escalations, and keep your manager informed about team health and operational performance. You will partner with senior analysts and functional stakeholders for deeper technical, configuration, and process expertise rather than acting as the sole technical owner yourself. WHAT YOU WILL DO People leadership and team development - Directly manage and develop specialists across Merchant Care and Merchant Configuration. - Set clear expectations and create regular coaching, feedback, and development routines. - Conduct performance conversations and address performance or conduct concerns promptly and fairly. - Support onboarding, capability building, cross-training, and succession planning. - Foster an inclusive, collaborative team culture aligned with Checkout.com http://Checkout.com values. - Monitor engagement, morale, workload, and coverage; raise risks and coordinate solutions with your manager. Service performance and operational visibility - Monitor team performance against agreed SLOs, SLAs, quality expectations, and other relevant measures. - Provide a concise weekly update covering performance, trends, risks, and the reasons for any missed targets. - Use operational data and team feedback to identify coaching needs, capacity risks, and recurring escalation themes. - Coordinate with senior analysts and partner teams when issues require deeper technical or process expertise. - Help maintain consistent ways of working across Merchant Care and Merchant Configuration without becoming the day-to-day technical owner of either function. Escalation and stakeholder leadership - Act as a people and service escalation point for complex or sensitive merchant-support situations. - Communicate clearly with internal stakeholders about ownership, progress, risks, and next steps. - Partner with the manager, senior analysts, and relevant teams to resolve blockers and protect the merchant experience. - Support readiness for team changes, product updates, and new workflows by ensuring the team understands what is changing and where to find guidance. WHAT YOU BRING Required - At least four years of experience in customer support, service operations, technical support, merchant operations, banking operations, fintech, payments, SaaS, or a related environment. - Formal people-management experience, including coaching, feedback, performance management, and development of individual contributors. - Experience leading a team against measurable service or operational goals such as SLOs, SLAs, quality, productivity, backlog, response time, or resolution time. - Strong written and spoken English, with the ability to communicate clearly with teams and cross-functional stakeholders. - A practical, people-centered leadership style with sound judgment in escalations and performance conversations. - Comfort working in a structured, metrics-oriented environment and explaining performance variance with evidence. - Availability to work from the Mexico City office Tuesday–Thursday and to support US-market-aligned hours when required. Preferred - Experience leading merchant support, payments support, technical support, customer operations, or service delivery teams. - Experience managing teams with more than one workflow or specialty. - Experience with ticketing, CRM, workforce management, quality, or reporting tools. - Familiarity with payments, merchant lifecycle, payment support, configuration operations, or fintech products. - Experience working with distributed, global, or US-facing stakeholders. - Spanish or direct configuration/SQL/API experience is helpful but not required. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/

• Design expert-level Terminal-Bench tasks by turning a real supply chain task from your work into a challenge an AI agent solves end to end. • Define the files, data exports and systems each task runs on, such as ERP, MES and WMS extracts, so the scenario reflects realistic planning conditions.

Location: Amsterdam, Netherlands; Remote - Europe About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. #LI-IV1 The role The Service Desk IT Operations Lead is the senior individual contributor on the Service Desk path and the senior technical escalation point for Service Desk across EMEA and APAC . The role owns and improves Service Desk processes, runbooks, escalation paths, the employee hardware lifecycle and new-hire IT onboarding, administers Service Desk tooling on behalf of its owners, and leads improvement initiatives and cross-functional projects. It acts as the bridge between the Service Desk and Infrastructure, Enterprise Applications and Security, and leads through expertise, judgment and influence rather than formal authority. It carries no line-management responsibility. Your responsibilities will include: Serve as the final technical escalation point within Service Desk for high-severity, high-complexity and business-critical issues, before engagement of Infrastructure, Enterprise Applications, Security or vendors; coordinate major-incident response, communication and post-incident follow-through with the relevant teams. Act as consultation point for L1/L2 on complex or unusual cases: advise on troubleshooting approach, ownership, escalation path and resolution before issues are escalated. Act as subject matter expert for the end-user computing environment: endpoints (Windows, macOS), mobile devices, identity and access (Entra ID / Active Directory, SSO , MFA ), Microsoft 365, MDM , collaboration tools and meeting-room technology. Administer and configure Service Desk tooling (e.g. Jira Service Management workflows and automation, device enrolment and MDM policy, hardware asset management tooling) as agreed with the tool and platform owners, and propose and implement improvements, including request workflows and automations used by adjacent functions. Ownership of the tools and platforms sits with IT leadership and platform owners. Administer selected corporate IT systems and services according to operational requirements, including access and permissions management, service configuration and automation. Maintain and improve Service Desk procedures, runbooks, escalation paths and knowledge base; propose technical standards for approval by Service Desk management and maintain them once approved; advise on operational priorities. Contribute to creating and updating documentation: runbooks, process documents, technical standards and knowledge-base articles, setting the standard for documentation quality across the team. Analyze ticket, escalation and SLA data to identify systemic issues and contribute to SLA reporting; lead root-cause analysis and problem management; design process, tooling and automation changes that improve first-time resolution and reduce escalation volume. Assess proposed solutions and operational changes for supportability and user impact; advise management and partner teams on the support implications of technology decisions. Provide organizational context on existing and legacy IT processes, systems, decisions and ownership structures; apply it when evaluating current processes, and improve legacy practices where appropriate. Identify gaps or ambiguities in operational ownership and work with the relevant stakeholders to establish practical solutions. Own and improve employee-lifecycle processes, including hardware provisioning and, with Onboarding and People teams, new-hire IT onboarding across EMEA and APAC . Recommend standards for company-provided laptops, peripherals and other end-user equipment, balancing business need, supportability, lifecycle and market availability; maintain the approved standards. Own employee hardware lifecycle processes, provisioning, replacement, reuse, return, disposal and employee resale, and provide demand forecasts and regional requirements (including Bill & Hold) to IT Supply Chain and Procurement; recommend routine purchases against agreed standards, approving only within a documented delegated spend limit. Lead and continuously improve equipment reuse and employee resale, including TechShop. Contribute to forecasting and budget planning for employee technology and Service Desk requirements. Support Service Desk contracts, renewals and licensing; maintain working relationships with hardware and Service Desk vendors. Lead Service Desk projects, system migrations, new technology rollouts, process optimization, and contribute Service Desk expertise to company initiatives such as regional expansion, office launches, organizational changes and onboarding improvements, working with Infrastructure, Enterprise Applications, Security, HR/People, Onboarding, Recruiting, Procurement, Workplace/Facilities and the AV /Builds team. Advise partner functions on Service Desk capabilities, procedures, requirements and dependencies, and work with them to define and improve shared operational processes (e.g. joiner/mover/leaver with People, office launches with Workplace). Act as technical interviewer in Service Desk recruitment, providing structured feedback and hiring recommendations to management, and technical input to role requirements. Deliver technical onboarding for new team members and mentor L1 and L2 through joint troubleshooting, coaching and knowledge transfer, documenting approaches to reduce reliance on individual knowledge. Stay hands-on: support the IT Bar, queue and events alongside L1/L2 when needed, and lead by example on ticket quality and communication. Provide operational evidence for audits and compliance (including equipment lifecycle and offboarding); follow security, access-governance and procurement requirements; escalate material concerns to the appropriate owner. We expect you to have: Bachelor’s degree in Information Technology or related field, or equivalent experience. 5+ years of IT support or service desk experience with demonstrated progression in responsibility. Advanced technical certifications (Microsoft 365, Azure, ITIL Intermediate, Security+, etc.) strongly preferred. Deep knowledge of enterprise IT systems, networks, and security practices. Strong leadership, coaching, and collaboration skills. Proven ability to manage high-priority incidents and lead cross-functional troubleshooting efforts. Related Competencies Knowledge & Skills Recognised expert in end-user computing and support operations, with breadth across endpoints, identity, collaboration, device management and security touch points. Diagnoses ambiguous, cross-platform issues; experienced in root-cause analysis and process optimisation. Translates complex issues into clear guidance for technical and non-technical audiences. Autonomy Operates with a high degree of independence and trusted judgment. Takes the most sensitive escalations from intake to follow-up. Independently identifies improvements and drives them to completion; proactively pitches projects within the Service Desk domain. Advises management and partner teams on the support implications of technology decisions. Significant spend, strategic or organisational changes, and decisions outside delegated authority are aligned with management. Complexity Handles the most complex technical and operational problems in the support function: multiple systems, conflicting signals, incomplete data, elevated business risk. Leads escalations, often coordinating multiple IT functions. Designs and improves workflows and procedures where no precedent exists. Impact Broad impact on service reliability, SLA performance, support maturity and user experience across EMEA and APAC . Reduces downtime, repeat incidents and escalation volume. Shapes employee technology from onboarding through equipment return; ensures knowledge transfer and team readiness. People / Leadership Leads through expertise, coordination and example, not formal authority. Escalation point and mentor for L1 and L2; shapes team capability over time. Technical interviewer. No line management: hiring decisions, performance, compensation and other people-management accountabilities sit with Service Desk management. Benefits & Perks: Competitive compensation Career growth and learning opportunities Flexibility and ownership Collaborative and innovative culture Opportunity to work on impactful AI projects International environment and talented teams What's it like to work at Nebius: Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI Equal Opportunity Statement: Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.

Задачи: — Обрабатывать сложные и нестандартные сценарии JML — Устранять технические неполадки сервисов IAM (SSO, IdP, потоки предоставления доступа) — Настраивать и поддерживать инструмент IAM

Location: London, United Kingdom About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. We are looking for a Strategy & Operations Manager to join our EMEA Growth & Engagement team, which owns the growth and engagement of Wolt+ and Deliveroo Plus across 40+ markets in Europe and the Middle East and is working to build the best local commerce membership programs in the markets we operate in. You will join our Engagement pod, which focuses on understanding what turns a subscriber into a healthy, engaged and long-term member. You will be responsible for i) identifying and prioritising the largest opportunities to improve our member experience and subscription health, ii) understanding how customer needs and behaviours evolve across different stages of the Plus lifecycle, and iii) driving the highest-priority opportunities from strategy through experimentation and execution to tangible business results. To get the job done, you’ll work closely with our wider subscription team and cross-functional teams across Product, Engineering, Data Science & Analytics, Marketing, Commercial and Finance, while taking full ownership of driving your initiatives to fruition and, most importantly, measurable results. Our team is responsible for driving the growth and long-term health of our subscription programs. Your exact problem space may evolve as our priorities change, but in practice you will: Build a clear view of the largest opportunities to improve member engagement and subscription health across EMEA. Use customer behaviour, market performance and economics to size opportunities and prioritise the areas most likely to materially move our business results. Understand the member lifecycle end to end, identifying where customers struggle to onboard, build habit, discover value or remain engaged, and translate those insights into practical interventions that improve customer and business outcomes. Own initiatives from initial problem definition through to execution and results, working closely with Product, Engineering, Data Science & Analytics, Marketing, Commercial and Finance. Build and run an experimentation roadmap against the highest-priority opportunities. Translate business problems into clear hypotheses, design A/B tests or other appropriate experiments, analyse the results and make decisions on whether initiatives should be scaled, iterated or stopped. Track and own the key performance indicators relevant to your problem space and, where necessary, drive corrective actions. This may mean pulling shorter-term lifecycle levers or shaping longer-term Product and Engineering solutions to address underlying drivers. Collaborate closely with local and regional teams to ensure our strategies reflect customer needs and market context, and turn successful approaches into repeatable playbooks that can scale across Wolt+ and Deliveroo Plus. Keep a close eye on our customer experience and identify opportunities to make Plus easier to understand, use and get value from throughout the membership lifecycle. The Engagement pod works across a broad range of customer problems. Examples could include improving the first 30–60 days of membership, onboarding and early order progression, benefit discovery and adoption, lifecycle and CRM journeys, programs that drive incremental order frequency and activity, and initiatives that improve longer-term member engagement and retention. Our humble expectations 5+ years of relevant experience, preferably in i) strategy & operations, consumer growth or engagement at a leading consumer technology / platform company, ii) subscriptions, loyalty or membership businesses, or iii) management consulting with subsequent operating experience. Problem-solving and prioritisation skills: our team is in the business of solving hard problems and developing new solutions. There is rarely a ready-made playbook to follow, so you’ll need to be comfortable structuring ambiguous problems, getting into the details and identifying which opportunities are most likely to move the needle. Analytical and experimentation skills: you’ll work with data every day and need to be comfortable identifying and sizing opportunities, designing and interpreting A/B tests and making decisions based on the results. Strong spreadsheet skills are a must-have and SQL experience is useful. Customer and lifecycle judgement: you are able to understand how customer behaviour and needs evolve across the membership journey, identify the moments that matter most and translate those insights into practical ways to improve onboarding, engagement and retention. Business ownership and independence: you have experience owning measurable business results and can demonstrate how you have taken a problem from initial analysis through to execution and impact. You’ll be given significant responsibility and freedom, so you need to be comfortable operating without a predefined roadmap. People and project management skills: you’ll need to be able to inspire and persuade colleagues from a broad spectrum of backgrounds and seniority levels and get cross-functional teams working towards one goal in a coordinated and efficient way. AI fluency: AI is increasingly part of how we work at Wolt day to day. You should already be comfortable using AI tools in your work, or be excited to quickly become so, and continuously look for ways to use them to work faster and solve problems better. Business acumen and eye for superb user experience: you’ll need to be able to see the forest for the trees and have good intuition about what works best for customers while understanding the economics and trade-offs behind business decisions. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Paris Workplace: Hybrid ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. About the Role We're looking for a hands-on Robotics Operations Specialist to support teleoperation sessions, robot benchmarks, robotics data quality, and evaluation runs. You'll work closely with engineers and operators to ensure sessions run on time and on spec - troubleshooting hardware issues in real time, preparing evaluation environments, and helping improve operational processes. Responsibilities Teleoperations Support & Operator Relations - Provide hands-on support during teleoperation sessions: setup, monitoring, and real-time troubleshooting - Debug equipment issues (connectivity, hardware faults, peripheral failures) and escalate when needed - Manage session scheduling, collector onboarding, equipment handoff, and session-readiness checks - Travel to client sites and data collection locations to onboard and train operators on teleoperation systems, protocols, and best practices - Serve as the liaison between operators and hardware/data collection teams - systematically gathering feedback on equipment usability, workflow friction, and potential improvements - Synthesize actionable insights to inform hardware development and process decisions Benchmark & Evaluation Operations - Support execution of robot benchmarks and evaluations alongside research and engineering teams - Prepare robots, stations, props, and task environments according to defined protocols - Ensure consistent resets, trial conditions, and operator execution across runs - Investigate failed or inconsistent runs to identify whether issues stem from the model, robot hardware, environment setup, or operator execution Data Quality & Annotation - Review collected datasets to assess quality, flag inconsistencies, and ensure data meets training standards - Onboard annotators on robotics annotations to assess video quality - Perform data analysis to identify patterns in collection quality, operator performance, and session outcomes - Collaborate with research teams to refine annotation guidelines and quality criteria - Maintain quality metrics and contribute to reporting on dataset health across collection campaigns Validation & System Integration - Verify that hardware, software packages, and peripherals work smoothly together across the robotics stack - Run tests in lab and staging environments, log bug reports, and contribute to root-cause analysis of recurring or production issues - Support test plan execution by following defined acceptance criteria and documenting results - Maintain detailed operational documentation for internal quality gates and runbooks What We're Looking For - Comfortable working hands-on with physical hardware: diagnosing, setting up, and maintaining equipment - Strong communicator who can work fluidly with both engineers and non-technical operators - Able to work autonomously and exercise independent judgment on methods and execution Nice to Have - Familiarity with robotics and teleoperation systems - Background in a research or hardware-forward environment - Experience writing operational runbooks or technical documentation   WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.

Вам предстоит подготавливать рабочее пространство, раскладывать предметы на столе, запускать робота через простой интерфейс и следить за выполнением задач.

Задачи: — Управление операционной деятельностью B2C- и B2B-продуктов: кошельки, карты, IBAN и платёжный шлюз. — Координация команд Product, Operations, Finance, Legal и Compliance. — Оптимизация бизнес-процессов, внедрение KPI и системы оценки эффективности. — Запуск новых продуктов, платёжных интеграций и выход на новые рынки. — Управление взаимодействием с платёжными провайдерами и партнёрами. Требования: — Опыт на аналогичной позиции от 3 лет. — Практический опыт в FinTech, Payments, PSP, электронных деньгах или смежных финансовых продуктах. — Понимание платёжной инфраструктуры, взаимодействия с провайдерами и банковскими партнёрами. — Опыт масштабирования бизнеса, управления кросс-функциональными командами и запуска продуктов на международных рынках. — Свободный английский и опыт работы в международной среде. Условия: — Формат работы: Кипр — офис или удалённо. — Обязательное нахождение в ЕС либо готовность к релокации. — Компенсация: от 10 000 евро, обсуждается индивидуально.

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: Singapore What You Would Do Here: Our focus is getting the best people to work at Cloudflare and then allowing them to do their best work. We are looking for a passionate and detail-oriented People Operations Specialist to join our team and champion this mission within the APJC region. In this vital role, you will be the first point of contact for our employees, ensuring their journey is smooth and positive. You will be instrumental in creating a seamless experience by resolving inquiries, managing data with precision, and ensuring our People processes are efficient and effective. This is an exciting opportunity to provide exceptional support to our internal teams and contribute to building a world-class employee experience as our organization expands. Responsibilities Champion key employee lifecycle process: Take ownership of end-to-end employee lifecycle processes across APJC, including onboarding, internal transfers, organizational changes, and offboarding, ensuring a smooth, consistent, and positive experience for employees throughout the APJC region. Be a subject-matter expert for employee inquiries: Provide timely, high-quality support to employee inquiries through Zendesk. Act as a trusted liaison between employees and People/Payroll teams, resolving issues efficiently with empathy and accuracy. Elevate the employee experience through cross-functional collaboration: Act as a proactive liaison between employees and specialized teams such as Payroll, Benefits, and Legal to address and resolve complex issues efficiently and effectively. Ensure data integrity and governance: Maintain and update employee records across People/Payroll systems, performing regular and ad hoc audits to guarantee 100% data accuracy and compliance with regulatory requirements. Drive continuous improvement and operational excellence: Analyze employee feedback and process metrics to identify opportunities for process enhancements. Partner with regional teams to implement scalable solutions that improve the overall People Operations function across APJC. Support strategic HR initiatives and projects: Contribute to HR system implementations, vendor management, and regional programs such as annual performance and compensation cycles, benefits enrollment, and year-end Payroll preparation, making them easy to understand and navigate for our employees. Skills/experience 2+ years in HR administration and comfortable handling sensitive employee information with discretion. Highly organized with strong attention to detail, excellent problem-solving abilities, and effective time management skills. Proficient in working with data and skilled in Excel or Google Sheets for analysis and reporting. Customer-focused mindset with a genuine passion for supporting colleagues and delivering exceptional service. Effective communicator, able to clearly articulate information both verbally and in writing to employees across the APJC region. Adaptable and thrives in a fast-paced, dynamic environment, with the ability to manage shifting priorities efficiently. Familiarity with Workday or Zendesk would be an advantage. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: Singapore What You Would Do Here: Our focus is getting the best people to work at Cloudflare and then allowing them to do their best work. We are looking for a passionate and detail-oriented People Operations Specialist to join our team and champion this mission within the APJC region. In this vital role, you will be the first point of contact for our employees, ensuring their journey is smooth and positive. You will be instrumental in creating a seamless experience by resolving inquiries, managing data with precision, and ensuring our People processes are efficient and effective. This is an exciting opportunity to provide exceptional support to our internal teams and contribute to building a world-class employee experience as our organization expands. Responsibilities Champion key employee lifecycle process: Take ownership of end-to-end employee lifecycle processes across APJC, including onboarding, internal transfers, organizational changes, and offboarding, ensuring a smooth, consistent, and positive experience for employees throughout the APJC region. Be a subject-matter expert for employee inquiries: Provide timely, high-quality support to employee inquiries through Zendesk. Act as a trusted liaison between employees and People/Payroll teams, resolving issues efficiently with empathy and accuracy. Elevate the employee experience through cross-functional collaboration: Act as a proactive liaison between employees and specialized teams such as Payroll, Benefits, and Legal to address and resolve complex issues efficiently and effectively. Ensure data integrity and governance: Maintain and update employee records across People/Payroll systems, performing regular and ad hoc audits to guarantee 100% data accuracy and compliance with regulatory requirements. Drive continuous improvement and operational excellence: Analyze employee feedback and process metrics to identify opportunities for process enhancements. Partner with regional teams to implement scalable solutions that improve the overall People Operations function across APJC. Support strategic HR initiatives and projects: Contribute to HR system implementations, vendor management, and regional programs such as annual performance and compensation cycles, benefits enrollment, and year-end Payroll preparation, making them easy to understand and navigate for our employees. Skills/experience 2+ years in HR administration and comfortable handling sensitive employee information with discretion. Highly organized with strong attention to detail, excellent problem-solving abilities, and effective time management skills. Proficient in working with data and skilled in Excel or Google Sheets for analysis and reporting. Customer-focused mindset with a genuine passion for supporting colleagues and delivering exceptional service. Effective communicator, able to clearly articulate information both verbally and in writing to employees across the APJC region. Adaptable and thrives in a fast-paced, dynamic environment, with the ability to manage shifting priorities efficiently. Familiarity with Workday or Zendesk would be an advantage. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: Buenos Aires, Argentina As an IT Operations professional you will: Serve as the technical expert in the analysis, design, development, and implementation of deployment solutions, modifications, and enhancements. Serve as the technical expert in all aspects of the deployment and systems management that involve multiple technology disciplines. Provide top-level consultation and technical expertise to senior and mid-level management on Windows PC and Mac deployment and systems management topics. Assist Product and Sales when needed. Design, conduct, and document UAT and end-to-end solution quality tests. Responsibilities Handle a high volume of support calls and monitor, triage, and troubleshoot incoming requests through ticket queues. Provide technical phone support for users of the Workplace product and accurately log all interactions in the ticketing system. Navigate technical documentation to follow appropriate troubleshooting steps for reported issues. Monitor ticket queues to ensure SLA compliance and escalate when necessary. Maintain clear and consistent documentation of incidents and resolution notes using Zendesk. Deliver remote desktop support to both client and internal users. Proactively identify emerging issues and act quickly to mitigate impact. Notify management of trending technical problems and contribute ideas for process improvements.. Build effective cross-functional relationships to support escalation paths and end-user success. Uphold a positive, professional atmosphere with both customers and colleagues. Requirements C1 level English or equivalent proficiency. Experience in software deployment and installation. Expertise in version control systems (e.g., Git, SVN). Experience with cloud platforms (e.g., AWS, Azure, GCP). Strong problem-solving and analytical skills. Excellent verbal and written communication skills. Ability to work well under pressure and meet deadlines in a fast-paced start-up environment. Experience in SaaS and start-up environments is strongly preferred. Attention to detail and organizational skills. Preferred experience in scripting languages such as Bash, Python or PowerShell. Benefits Salary Range: $3500-$4500 USD/month Full time contractor role 1 day in office in Palermo, Buenos Aires Unlimited PTO + holidays $1500 USD Tech budget ***Only CV's submitted in English will be accepted