Location: London
Workplace: Hybrid
ABOUT NIANTIC SPATIAL
AI has learned from almost everything online, but it still struggles with the physical world, where 99.5% of economic activity happens. It doesn’t know where things are, how spaces fit together, or what changes over time.
That’s one of the biggest unsolved problems in AI, and it’s the one we’re solving at Niantic Spatial. We build spatial AI models and services so people and machines can reason, learn and act safely in the physical world. We turn camera imagery, video, sensor data and archives into accurate, AI-readable representations of real places that robots can train in and machines can use to know exactly where they are.
In physical AI, mistakes have real consequences. That’s why we build AI grounded in measured reality, not guesswork, so the people and machines relying on it can trust it to get things right.
Our team built some of the world’s most widely used maps. Now we’re building something bigger: a living, measured record of the real world that machines can query, learn from and use to understand how places change over time. If you want to help AI understand the world we actually live in, come build with us.
ABOUT THE ROLE
We are looking for a Research Engineer to help develop our Geospatial Visual Localization technologies, which allows people and robots to accurately localize themselves anywhere on the planet.
This is an end-to-end applied research role. You will develop new approaches to open problems alongside our researchers in 3D vision and machine learning, and publish your work at leading conferences. You will help build and train large models on large-scale multi-modal datasets, including our proprietary collection of 30 billion posed images and ship them into production, to be used by people and robots from all over the world.
Our team works with heterogeneous captures from phones and other handheld devices, 360 cameras, vehicles, and drones, as well as aerial and satellite imagery, LiDAR, and external geographic data. Your focus will be to improve accuracy and robustness across urban and rural locations, cameras, seasons, weather, and capture quality. The system must remain reliable with noisy GPS, in GPS-denied environments, and with outdated reference maps. Each pose estimate comes with an uncertainty that our customers rely on, and keeping it well calibrated across these conditions is part of the work.
WHAT YOU'LL DO
- Design, implement, and evaluate novel visual localization algorithms, combining 3D vision and deep learning.
- Train large models on multi-modal data at scale, and build the benchmarks that measure their accuracy and robustness.
- Develop robust solutions for difficult real-world conditions: noisy or denied GPS, changing appearance, varying capture quality, large geographic extents, and imperfect reference maps.
- Work side-by-side with leading researchers in visual localization, 3D computer vision, and mapping, as well as engineering and product teams, to identify the highest-impact problems and turn research into end-to-end solutions that operate at production scale.
- Communicate results clearly through technical writing, design reviews, internal presentations, and publications.
WHAT YOU'LL BRING
- Strong grounding in 3D computer vision, deep learning, robotics, photogrammetry, or a closely related field.
- Demonstrated experience with multi-view geometry and related problems, such as camera pose estimation, monocular depth estimation, SfM, SLAM, georeferencing, point-cloud registration, or sensor fusion.
- Knowledge of transformer models for 3D vision, such as vision foundation models, feed-forward 3D reconstruction, or multi-view and multi-modal attention.
- Knowledge of geospatial data and coordinate reference systems.
- Ability to formulate ambiguous real-world problems, choose appropriate mathematical or learning-based tools, and evaluate solutions rigorously.
- Strong Python skills and experience training deep learning models at scale, with libraries such as PyTorch, NumPy, and SciPy.
- Strong software engineering skills, with the ability to turn research prototypes into reliable, scalable, and maintainable systems.
- Experience taking an algorithm from research idea and experimental prototype through evaluation, benchmarking, and deployment on real-world data.
- Clear written and verbal communication and the ability to collaborate across research and engineering disciplines.
NICE TO HAVE
- A PhD in computer vision, robotics, machine learning, photogrammetry, geodesy, remote sensing, or a related field, or equivalent research or industry experience. A PhD is not required.
- A strong publication record or substantial active involvement in the research community, especially at venues such as CVPR, ICCV, ECCV, NeurIPS, ICLR, SIGGRAPH, SIGGRAPH Asia, 3DV, ICRA, RSS, or related conferences and journals.
- Experience with aerial or satellite imagery, GNSS/GPS, IMUs, LiDAR data, geodesy, mapping systems, or large-scale spatial data.
- Evidence of technical leadership, mentorship, or successful cross-functional delivery.
COMPENSATION & BENEFITS
Base salary: Competitive market rate. Compensation also includes an annual bonus, equity, and a comprehensive benefits package.
LOCATION & WORK MODEL
This role is based in our London office, with three days per week in office.
INCLUSIVE APPLICATION
We know the strongest candidates don't always tick every box. If you're excited about this role and believe you could do it well, we encourage you to apply even if your experience doesn't match every qualification listed - you may be exactly who we're looking for.
EQUAL OPPORTUNITY
Niantic Spatial is an equal opportunity employer. Individuals seeking employment at Niantic Spatial are considered without regard to race, color, ancestry, national origin, religion, creed, age, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), marital status, physical or mental disability, medical condition, genetic information, military or veteran status, gender identity, gender expression, sexual orientation, or any other protected category under applicable laws. Niantic Spatial will also consider qualified applicants with criminal histories in accordance with applicable laws. Please contact your recruiter if you want to request an accommodation for the job application or interview process.
CANDIDATE PRIVACY
I understand that by submitting my job application, the information I provide as part of that application will be used in accordance with Niantic Spatial's Privacy Notice for Job Applicants and Candidates https://www.nianticspatial.com/applicant-privacy-notice.
Location: Americas Time Zone (UTC -07:00 ~ UTC-04:00)
Workplace: Remote
🌎 Please only apply if you are based in Americas timezones. We unfortunately cannot accept applications beyond these. The specific countries we can from in this timezone are listed here https://docs.google.com/document/d/1bzBZ38P6zt02s96S9OsF8MnM1tq1JccB-g75gcnKpPw/edit?tab=t.0#heading=h.s4l5faueua5w.
⏳ Please hurry! We're running a speedy process. Applications close on 13 November. Assessments will close on 15 November, and we'll host interviews during the 2 following weeks.
***
Hi there, I'm Josh Lipner, Manager, Account Management at TestGorilla. We're excited to share more about the Customer Success Advisor, Renewals role and our team.
ABOUT TESTGORILLA
At TestGorilla, we’re on a mission to place 1 billion people in their dream jobs. To democratize opportunity, we are building the world’s leading skills-based talent discovery platform - one that replaces reliance on resumes with scientific validation of what people can truly do.
Founded as a 100% remote company in 2020, our global team is united by high standards, a lot of heart, and a relentless drive to conquer new technological frontiers. We are AI-fluent builders who care deeply about replacing bias with fairness.
After empowering thousands of companies to hire smarter and faster, we are now unlocking the next phase of our scale-up journey - where you’ll play an instrumental role in creating a world where skills matter most!
ABOUT THE ROLE
As our Customer Success Advisor, Renewals, you'll run the commercial conversations that keep our customers with us. You'll take renewals from first quote to signed order, handle pricing and billing conversations within our pricing and discount framework, and guide customers through plan changes, upgrades and downgrades across our assessment and sourcing products. You'll also take customers through the commercial side of our migration to usage-based pricing: explaining what changes, what it means for their spend, and landing the right plan for them using our migration playbook. When a customer wants to cancel or disputes a charge, you'll work the conversation through our retention and refund guidelines, and bring in your manager when a case sits outside them.
You'll work with AI agents as part of your day. They handle the routine end of renewals and billing: sending notices, preparing standard quotes, gathering account and invoice history, and answering simple plan questions. That frees you to spend your time on the conversations that need a person: negotiating within the framework, handling objections, and resolving the cases that don't fit a standard answer. You'll check their work before it reaches customers, step in when a case needs you, and share what you learn so they get better at the routine work over time.
This is a high-volume role with a commercial edge. You'll run a steady pipeline of renewals and commercial cases across our self-serve and mid-market customers. We're looking for someone who is commercially astute, organised, a great communicator and calm under pressure, and who is excited and able to contribute to our AI journey: automating the repeatable and humanising the exceptional.
RESPONSIBILITIES
In this role, your responsibilities will include but not be limited to:
- Uphold TestGorilla's behaviours and foster an inclusive, supportive culture.
- Collaborate effectively with global colleagues across teams and time zones.
- Own renewals from first quote to signed order across our self-serve and mid-market customers, for both our assessment and sourcing products.
- Handle pricing and billing negotiations, upgrades, downgrades and our usage-based pricing migration within our pricing framework and playbooks: quoting, explaining what changes and what it means for the customer's spend, and landing the plan that fits how they use the product.
- Work cancellation and dispute conversations through our retention and refund guidelines, resolving unexpected charges and refund requests with Finance and retaining the customer where we can.
- Work alongside our AI agents, letting them handle the routine end of renewals and billing while you take the negotiations, objections and cases that need a person.
- Train the agents: check what they send before it reaches customers, correct what's wrong, and feed back what you learn so they handle more of the routine work over time.
- Maintain a single source of truth in our agentic customer success platform, with non-negotiable CRM hygiene: every renewal, plan change and dispute logged accurately so the team and the agents work from the same picture.
WHAT YOU'LL BRING
We're looking for someone who:
- Is passionate about TestGorilla's mission to help one billion people find their dream jobs.
- Is commercially astute, with experience managing renewals and negotiations at scale in a Customer Success, Renewals, Account Management or Sales role. You can quote, explain a price change, and apply a pricing and discount framework to get to the best outcome. This is a must-have.
- Is AI fluent and has personally built automations or agentic workflows (in n8n, Zapier or similar), with experience working alongside AI agents or automation in a customer-facing role. You can show us what you automated and what it delivered. Using an LLM alone is not enough. This is a minimum requirement.
- Communicates clearly, in writing and on calls, in English and Spanish. Fluency in both is a requirement.
- Is good with customers: you build relationships, stay calm in challenging conversations, de-escalate and retain, and manage a high volume of cases without letting any slip. You treat CRM hygiene as part of the job, not an afterthought.
- Thrives in a fast-paced, remote-first environment with high expectations and some ambiguity, and is honest with yourself that this is the kind of place you want to work.
- Learns fast and stays curious: you pick up new tools quickly, ask good questions, check answers rather than accept them, and give and take feedback in the moment.
- Is available for customer calls during US business hours. This is a requirement.
We actively seek diversity and encourage applications from everyone. If you're interested in this role but your experience doesn't perfectly match the description, please still apply. Studies show that women and underrepresented groups can be hesitant to apply unless they meet every requirement. If this role excites you and you're confident you can do the job, we encourage you to apply!
BONUS SKILLS
While these skills aren't a requirement, we'd be very interested to hear from you if you have:
- Prior familiarity with Chargebee, Zendesk, HubSpot, n8n, Jira or Confluence.
- Experience with usage-based or credit-based SaaS pricing models.
WHAT'S IN IT FOR YOU?
- Global Team: Join a fully remote, mission-driven team from around the world
- Competitive compensation: Receive a competitive pay ( €31,360 - €38,000 per year) + Share Appreciation Rights (SARs)
- Remote & flexible work: Work from almost anywhere*. Enjoy flexible hours and asynchronous work to balance work and life.
- *Check out the full list of countries we currently hire from here https://docs.google.com/document/d/1bzBZ38P6zt02s96S9OsF8MnM1tq1JccB-g75gcnKpPw/edit?tab=t.0#heading=h.s4l5faueua5w, but note that we're only hiring in the Americas timezones for this role.
- Remote work budget: €1,000 available each year or up to €2,000 from day 1 if you're buying a laptop!
- Growth & development: Invest in yourself and your career with a 3.5% L&D budget and clear growth opportunities
- Stimulating work environment: Tackle new challenges and work with innovative technology in a dynamic setting
- Connect with your team: Join optional fun virtual socials, AMAs with team members and leadership, and regular fun chats. Build a strong sense of community!
- TestGorilla community groups: Join peers to build community and boost opportunities for connection, advocacy, and professional development.
- Parent/Caregiver support: We provide a caregiver-friendly work environment with paid 8-16 week parental leave and tailored return-to-work approaches
- Work-life balance: Our unlimited and flexible time off policy empowers you to take the time you need to recharge and maintain your well-being
INTERESTED?
We believe in using our own product to ensure fair and objective hiring. If this role aligns with your skills and aspirations, we invite you to complete one of our very own assessments. This will give you a firsthand experience of our platform and help us get to know you better. We look forward to hearing from you!
TestGorilla is committed to building a diverse and inclusive workplace. We believe that diverse teams are stronger teams, and we encourage applications from people of all backgrounds. We understand that some candidates may experience test anxiety, and we want to assure you that accommodations are available and can be requested prior to sitting our assessments. Your request will not negatively impact your application, as we do not factor this into our review process.
Location: San Francisco, CA | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's global order-to-cash (O2C) function is scaling faster than the processes and systems behind it, across direct enterprise contracts, consumption-based commercial models, and third-party cloud marketplaces. We're looking for a Director, Order-to-Cash Assurance to make sure every order is priced, billed, collected, and recorded correctly, and that we can prove it.
You'll be embedded in the O2C Transformation team, working closely with Order Management, AR & Collections, Revenue Accounting, Billing Engineering, and Go-to-Market. You'll design and run the pricing audits and accuracy measures that show us where we leak revenue or create rework, then fix the root cause at the source. You'll be the compliance advocate for global O2C, helping the business find the compliant way to yes, and often improving a process by removing steps rather than adding them.
You'll thrive here if you treat accuracy and compliance as design problems and as a service to the business. You are firm when the risk is real, flexible when it isn't, and able to explain the difference. If you're energized by ambiguous, high-consequence operational problems at a company at the forefront of AI development, we'd like to hear from you.
Key responsibilities
Design and run recurring audit programs across the O2C lifecycle, including pricing audits, contract-to-invoice accuracy, credits, refunds and concessions, and cash application
Define accuracy metrics with baselines and targets, such as pricing and invoice error rates, first-pass yield, rework volume, and revenue leakage, and report them in a way teams can act on
Trace findings to root cause and work with the owning team on the fix, whether in process, system configuration, or contract and pricing standards
Move measurement from periodic sampling to continuous, system-driven monitoring as volume grows
Partner with Order Management and AR operations as their quality partner, and help GTM, Deal Desk, Sales Operations, and Product understand what accurate and compliant looks like through clear published guidance that shortens the path to yes
Review new processes, process changes, commercial models, and exceptions against policy and control requirements, with clear decision rights, service levels, and rationale that stay consistent across regions, entities, and channels
Build compliance into new products, channels, commercial models, and regions by joining at intake rather than at the end
Own O2C policies, control ownership, and segregation of duties
Partner with Internal Audit, external auditors, Revenue Accounting, Tax, and Legal so audit cycles run smoothly, and resolve findings at the root cause
Perform independent review activities, including month-end close reviews, so operations teams can focus on execution while independence is preserved
Create reusable, pre-approved process patterns and guardrails so teams can move quickly without a bespoke review every time, harmonizing globally and localizing only where statute requires
Work with Billing Engineering, GTM Systems, and Business Technology to build controls and accuracy checks into the systems themselves, so quality scales with volume
Deploy AI and automation for exception detection, reconciliation, anomaly detection, and evidence collection
Minimum qualifications
Hands-on experience designing and running audit, quality, or revenue assurance programs within order-to-cash, billing operations, or quote-to-cash
Working knowledge of revenue recognition (ASC 606) and experience partnering with internal and external auditors
Experience with contracting systems, billing platforms, or ERP systems (for example Salesforce, Stripe, or Workday Financials)
Proficiency with SQL or similar tools for analyzing and testing transactional data
Experience using automation or AI for monitoring, testing, or reporting
Preferred qualifications
10+ years of progressive experience in revenue operations, billing operations, revenue assurance, finance operations, or internal controls within order-to-cash at a public company
A track record of simplifying processes, with concrete examples of steps or controls you removed while improving accuracy or strengthening the control environment
A degree in Accounting, Finance, Business, Engineering, or a related field
CPA, CIA, CISA, or CRISC certification, or Lean Six Sigma or PMP certification
Experience building or scaling a SOX program, including readiness for public-company reporting requirements
Experience with global, multi-entity operations, including statutory invoicing and tax considerations
Experience serving both B2C and B2B customers, especially with consumption-based and subscription billing models through to collections
Experience working with go-to-market, deal desk, and revenue operations organizations
Strong cross-functional influence and clear communication about issues and decisions
Understanding of AI industry business models and enterprise customer needs
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$230,000
—
$300,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: United States
ClinChoice is a global full-service CRO dedicated to professional development and providing an excellent work-life balance, with a quality-focused, collaborative “one-team” culture. We are looking for a dynamic person to join our in-house team as a Senior Scientist, Risk Management & Safety Surveillance
on a permanent basis.
Responsibilities
Position Summary
The scientist will be responsible for core safety deliverables including scheduled and ad hoc aggregate reports and will serve as report owner for assigned reports (medium to large volume, standard complexity). He/She will have in- depth product knowledge and will support Safety Management Team (SMT) deliverables as required. Daily activities involve planning, conducting meetings, database searching, aggregate safety analysis and case level review, writing, and project management/coordination of strategic safety documents. He/She will partner with team members, stakeholders including Medical Safety Officers (MSOs), and a vendor.
Primary Responsibilities:
• Ensure timely, quality reports/safety analyses related to core deliverables with oversight as appropriate
• Collaborate with Therapeutic Area Safety Head (TASH), MSO, Safety Surveillance Physician (SSP) and other stakeholders on strategy development
• Initiate, conduct, and oversee searches of internal and external databases
• Perform and/or lead aggregate safety analysis and case level review
• Author, contribute, and coordinate the preparation of core safety deliverables
• Ensure commitments (e.g., Pharmacovigilance Agreements (PVAs) and assessment reports) are met
• Partner with vendor to develop reports/deliverables
• Provide SMT support as needed
• Act as ad hoc member for assigned products as appropriate
• Recognize potential issues and or safety issues and escalate to the attention of the report owner, line manager, or MSO
• Ability to understand nature of adverse drug reactions and complex associations
• Maintains a high level of flexibility and ability to reprioritize ones work and others
• Attention to detail and ability to analyze data in broader context
• Ability to work across multiple functions and therapeutic areas
• Review regulatory assessor comments/requests and accommodate/address as appropriate with guidance
Training/Meetings/Department Initiatives:
• Participate in cross-functional training of relevant stakeholders
• Attend departmental meetings and trainings
• Participate in department and/or cross-functional initiatives
Secondary Responsibilities:
• Safety Management Teams (SMT) for assigned products - Lead SMT meeting. Lead and drive discussions and formulate decisions along with core members
• Risk management plans - Provide guidance on RMP creation and updates. Reviews and align approvals with oversight leads of the Risk Management plan
• Periodic Benefit Risk Evaluation Report (PBRER)/ Periodic Safety Update Report (PSUR) - Reviews and align approvals with lead oversight. Leads strategy of the PBRER process.
• Health authority queries -Work with MSO, scientist to organize data, review cases, literature, write Marketing Authorization Holder (MAH) comments
• Participating Affiliate Core Data Sheets (CCDS), US and EU prescribing information updates - Form part of the label working group and provide guidance related to the label updates.
• Signal Validation and Evaluations - Work with Scientist to review preliminary data to determine if the signal is valid and would require further evaluation. Lead and drive the signal evaluation process
• IB updates for safety sections - Evaluate clinical data for ADRs, assist with section 5 and Reference Standard Information (RSI) tables as needed
• DSURs - Reviews and aligns Safety approvals with lead oversight.
• Addendum to Clinical Overviews - Provide support with review, and characterization of risks, data review
• Literature reviews for class effects and ad hoc reports -Review articles and create MAH Comments for assessment of the articles
• Product Safety Strategy (PSS) - Review the risks documented in the PSS and oversee the updates as necessary. Align approval of the PSS updates with oversight.
• Handing Level 2 Escalations/HHE - Participate in level 2 escalations and assess whether there is a Safety impact and an HHE is needed. Lead and drive the HHE process.
• Clinical Development Team (CDT), Local Working Group (LWG) and other cross functional meeting participation - Participate and provide safety inputs as required
Minimum Qualifications
Education/Experience:
· Bachelor’s degree in Health or Biomedical Science and six to eight years of industry experience or equivalent, or Advanced degree (preferred) in Health or Biomedical Science and four to six years of industry experience or equivalent)
· Physician (MD or equivalent) generally requires 2-5 years of pharmacovigilance experience or other relevant experience (e.g., Clinical research, Medical Affairs). Demonstrated skills in clinical medicine with at least 3 years of clinical practice experience
is preferred.
· Clinical/medical writing or pharmacovigilance experience preferred
· Strong English verbal and written communication skills.
· Demonstrated knowledge of principles of drug development, assessment of drug risks and benefits, and safety assessment of drugs both on the market and in development as well as global safety regulations, is
highly preferred.
The Application Process
Once you have submitted your CV, you will receive an acknowledgement that we received it. If you have the requirements we need, you will be invited for phone interview as the first step. Unfortunately, due to the number of applications we receive, we cannot reply to everyone individually if you are not successful.
Who will you be working for?
About ClinChoice
ClinChoice is a global full-service CRO specializing in clinical development and functional solutions for pharmaceutical, biotechnology, medical device, and consumer health companies. We have over 28 years of proven high-quality delivery and results across all our services, with over 4,000 professionals in more than 20 countries across the Americas, Europe, and Asia-Pacific.
Our Company Ethos
Our mission drives our culture: to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices. Our employees are the most valuable company asset and they are the fulcrum around which all ClinChoice activities are built and close management and training is the core instrument to develop and maintain highly-qualified personnel. The continuous training keeps the resources qualified in terms of competence and expertise and gives all personnel the clear tools needed to manage both internal and client processes with the same methodology. The success of these core values is evidenced by our below industry average turnover rates.
ClinChoice is an equal opportunity employer. We have based our success on attracting, developing, and promoting talent guided by diversity and inclusivity. Our employees come from very diverse backgrounds: gender, race, beliefs, and ethnicities. We recognize this is our strength and celebrate it.
#LI-PB1 #LI-Remote
Location: Remote, Any, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Fivetran
Fivetran is the global leader in automated data movement, helping organizations centralize data from hundreds of sources into the destinations that power their analytics and AI. Our Databases product area is core to that mission: we build the connectors and underlying engine that reliably, securely, and efficiently move data out of the systems enterprises run their business on, and into the modern destinations they analyze it in.
About the Role
Fivetran's Databases portfolio spans source connectors for the OLTP and legacy systems enterprises depend on — Oracle, SQL Server, MySQL, PostgreSQL, DB2, SAP, and more — as well as the destination connectors (Snowflake, BigQuery, Databricks, Redshift, and others) that land that data for analytics and AI use cases. Underneath both sides sits a shared core data processing engine that captures, transforms, and loads data reliably at scale across Fivetran’s 700+ connectors.
We're hiring a Product Manager to help define what's next for the portfolio. This is a technically-oriented, high-leverage role for someone who wants to own roadmap decisions that sit close to the metal — replication mechanics, schema handling, CDC — while still being fluent in the business case (ARR, customer focus, competitive dynamics) that justifies the investment.
You'll partner closely with the engineering teams building and improving connectors, work with the sales and marketing teams to launch new features and drive adoption, and with company leadership to influence product strategy.
What You'll Do
Identify and prioritize the highest-impact opportunities for new Fivetran database source connectors and destination connectors, grounded in customer demand, competitive gaps, and revenue potential.
Partner with engineering leadership on platform features to shape the roadmap for how data is captured, transformed, and loaded reliably at scale across every connector that depends on it.
Write and evangelize clear PRDs that translate customer and market signals into specs engineering can build against with minimal back-and-forth.
Own roadmaps end-to-end: discovery, prioritization, spec, build partnership, launch, and post-launch iteration.
Deeply analyze market and customer behavioral data to drive evidence-based product investments.
Engage directly with customers, prospects, and field teams (Sales, Solutions Engineering, Support) to validate problems and de-risk investments before committing engineering resources.
Represent the Databases product area in cross-functional planning.
What We're Looking For
5+ years of product management experience with significant exposure to data infrastructure, databases, ETL/ELT systems
Comfort operating at technical depth (schema design, replication mechanics, CDC, data types) and business altitude (ARR, TAM, competitive positioning) in the same day.
A track record of owning outcomes for complex, engineering-heavy roadmaps
Strong written and verbal communication skills: PRDs, feature briefs, and roadmap narratives that engineering and executives can act on without additional translation.
Bonus: direct experience with database internals, log-based CDC, or building/operating a data replication or processing engine.
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$243,936
—
$304,920 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next New Business Account Executive.
About the job
This position is needed to lead prospecting, solution selling and closing new business opportunities across our Messaging, Voice and Email products. In this role, you will be directly responsible for expanding our messaging business with some of the largest and fastest growing mid-market and enterprise companies in the Financial Services vertical. New Business Account Executives are experts in the CPaaS ecosystem and Twilio’s product offerings. This role is highly cross functional, with deep integration with product management, carrier relations, finance, and solutions engineering teams.
Responsibilities
In this role, you’ll:
Drive new customer acquisition, while being assigned a quota for iACV (incremental Account Contract Value)
Own highly analytical and consultative sales cycles to win business in competitive vendor sourcing cycles with Twilio’s messaging (e.g. SMS, MMS, WhatsApp, Facebook Messenger, Google Business Messages, Account Security, etc.), voice and email solutions.
Work with customers across assigned verticals (Financial Services) to understand their business and technical requirements, and match them to the capabilities of Twilio’s communications API platform, designing a solution for their specific use cases.
Work with teams in Finance, Legal, Pricing, and Operations to design mutually beneficial contracts to address customer requirements, while balancing the needs of our business.
Be passionate about what you do, think outside the box, and use world-class interpersonal and communication skills to present complex contractual, technical, and financial details to prospects in a way that builds confidence and comfort in the proposed solution.
Balance competing priorities and manage multiple projects and deals at the same time.
Partner cross functionally with sales, services, product, and finance to develop long range territory strategies and sales plans.
Act as the voice of the customer to Twilio’s product and carrier relations teams.
Demonstrate a strong understanding of the CPaaS industry - staying up to date on key industry initiatives and new capabilities - on behalf of your customers and the wider Twilio go-to-market organization.
Generate and maintain an accurate pipeline and forecast utilizing our CRM, Salesforce.
Stay current with industry changes and collaborate with your team and peers to learn and share best practices.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Possess a total of 12 years of full cycle sales experience, with a minimum of 5 years in a closing role
Directly selling technical SaaS or CPaaS and experience solution selling and multi-threading
Experience outbound prospecting into new accounts and a strong “hunter” mentality for bringing in Mid-Market and Enterprise sized accounts
Technical solutions selling experience working with real customers and prospects, listening to them, and solving problems
Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships
Analytical account development strategy based on using data to find opportunities and prove value
Demonstrated track record of managing business forecasts and financial models
Entrepreneurial mindset with appetite to define process and build programs
Record of delivering market driven results, especially to scale and enterprise customers
Excellent verbal and written communication skills (English)
Bachelor’s Degree or equivalent years of experience
Desired:
Deep experience working with telecom companies, including CPAAS, SMS aggregators, carriers, or global communications platforms.
Domain expertise from a highly quantitative industry such as DevOps, Fintech, advertising optimization, investment banking, security or commodity trading especially in non-standard segments.
Software, SaaS, CPaas or PaaS selling experience
Location
This role will be remote.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 30% - 40% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Minnesota or Vermont : $132,192.00 - $165,240.00.
Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $139,536.00 - $174,420.00.
Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $146,880.00 - $183,600.00.
This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
This role is eligible to earn commissions.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Applications for this role are intended to be accepted until November 28, 2026, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: London, United Kingdom
Workplace: onsite
Inspire Future Business Leaders. Lead with Creativity. Deliver Real-World Impact.
Are you an experienced Higher Education professional with the subject expertise and academic leadership skills to shape the next generation of business professionals?
The London College of Contemporary Arts (LCCA) is seeking a Subject Lead – Business Management to join us in January and take ownership of a key curriculum area within our Business School.
This is an exciting opportunity to lead curriculum development and academic delivery across the BA Business Management programme, helping to create an engaging, inclusive and industry-relevant learning experience.
You will combine teaching with subject leadership, supporting academic colleagues, strengthening academic standards and helping students develop the knowledge, confidence and practical skills needed to succeed in the modern business world.
About LCCA
At LCCA, we believe education should go beyond the classroom.
Our teaching philosophy combines academic excellence with real-world industry experience, ensuring students graduate with the confidence, knowledge and practical skills needed to succeed in their chosen careers.
We are proud of our diverse student community and are committed to creating an inclusive environment where every student feels supported, valued and empowered to reach their full potential.
About the Role
As Subject Lead, you will play a central role in the design, development and delivery of the BA Business Management programme.
Working closely with the Course Director and wider academic team, you will lead curriculum innovation within your subject area and ensure that teaching remains academically rigorous, engaging and relevant to current industry practice.
You will contribute to teaching across undergraduate levels while supporting colleagues to deliver a consistent and high-quality student experience. You will also help oversee assessment, standardisation, quality assurance and academic enhancement activities.
The role will support curriculum delivery across areas including:
Marketing, digital transformation and e-business
Leadership, management and organisational behaviour
Entrepreneurship and innovation
Strategy, sustainability and global business
Business finance and economy
Our delivery model is flexible and responsive to the needs of our students. Teaching takes place across weekdays, evenings and weekends, with colleagues participating in an agreed rota.
Key Responsibilities
You will:
Lead the design, development and delivery of modules within Business Management and Entrepreneurship.
Teach and assess students across undergraduate levels.
Support student engagement, progression, retention and attainment.
Ensure teaching materials and learning activities are inclusive, engaging and academically rigorous.
Lead key aspects of programme delivery, including assessment, moderation, standardisation and quality assurance.
Support and collaborate with academic colleagues to enhance teaching practice.
Embed experiential learning, reflective practice and continuous feedback throughout the curriculum.
Promote the use of contemporary industry insight and real-world business challenges within teaching.
Build and maintain links with industry to enrich the curriculum and strengthen student employability.
Contribute to curriculum review, course monitoring and continuous academic enhancement.
Support academic governance and regulatory processes.
Maintain accurate and timely academic records.
Engage in research, scholarship or professional practice to maintain current subject expertise.
Contribute to a positive, inclusive and collaborative academic culture.
About You
We are looking for a passionate educator and subject specialist who can combine academic leadership with engaging, student-centred teaching.
You will be comfortable working in a fast-paced environment and able to balance teaching, curriculum development, quality assurance and colleague support.
Essential Requirements
You will have:
A degree and postgraduate qualification in Business Management, Entrepreneurship or a closely related discipline, or equivalent professional experience.
A recognised teaching qualification, such as a PGCert in Higher Education or equivalent.
Experience teaching and assessing students in Higher Education.
A strong track record of curriculum design and the delivery of engaging learning experiences.
Experience contributing to or leading an academic programme, module or subject area.
Knowledge of assessment, moderation, academic standards and quality assurance processes.
An understanding of student engagement, progression, retention and attainment within Higher Education.
The ability to support and collaborate effectively with academic colleagues.
Strong communication, organisational and problem-solving skills.
A commitment to inclusive teaching, equality, diversity and widening participation.
Desirable Requirements
It would be advantageous if you have:
Fellowship of Advance HE at FHEA level or above.
A PhD or other higher research degree in a relevant discipline.
Experience leading curriculum development or programme enhancement.
Strong professional or industry connections within business-related fields.
Relevant commercial, consultancy or entrepreneurial experience.
Experience supporting diverse or international student communities.
The Qualities You Will Bring
You will be:
Student-centred, with a commitment to inclusive and engaging teaching.
Innovative in your approach and confident bringing new ideas to life.
Collaborative and supportive, with the ability to inspire students and colleagues.
Organised and adaptable, with the ability to manage competing priorities.
Committed to academic quality and continuous improvement.
Passionate about preparing students for successful, real-world careers.
Why Join LCCA?
Join a growing Higher Education provider with ambition and momentum.
Be part of a creative, collaborative and inclusive academic community.
Work in an environment where industry practice and education intersect.
Influence the development of future-focused business education.
Play a key role in shaping student experiences, outcomes and employability.
Contribute to curriculum innovation and academic enhancement.
Access professional development, training and career progression opportunities.
What We Offer
Competitive salary
Annual leave entitlement
Pension scheme
Season Ticket Loan, subject to eligibility
Vision Express Eye Care Vouchers
Professional development and training opportunities
Employee wellbeing support and counselling services
Employee discounts and rewards platform
Refer-a-friend scheme
Career progression opportunities
Staff social events and networking activities
Career Development and Progression
At LCCA, we are committed to investing in our people and supporting long-term professional development within Higher Education.
As Subject Lead, you will have opportunities to broaden your experience across curriculum leadership, academic quality, programme development and educational management.
The role can support progression into positions such as:
Course Director
Associate Dean
Academic Director
Learning and Teaching Lead
Academic Quality Lead
Higher Education Leadership Roles
As a growing institution, we encourage colleagues to develop new skills, undertake further qualifications and explore opportunities for internal progression.
Our Approach
LCCA is committed to creating an inclusive learning and working environment. We welcome applications from candidates of all backgrounds and are dedicated to ensuring our workforce reflects the diversity of our student community.
Recruitment Adjustments
We are committed to providing reasonable adjustments for candidates who require support during the recruitment process.
Please contact the LCCA Talent Acquisition Team at
collegedivisionrecruitment@gus.global
to discuss any adjustments you may need.
Right to Work
Applicants must have the right to work in the UK.
Please note that LCCA is unable to provide visa sponsorship for this position.
Additional Information
LCCA operates seven days a week. Evening and weekend teaching will therefore be required as part of an agreed rota.
Apply Now
If you are passionate about outstanding teaching, academic leadership and preparing students for successful careers in business, we would love to hear from you.
Click Apply to submit your application and help us bring business education to life at LCCA.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity
Grafana Labs is looking for a
Regional Vice President, Enterprise
who will be responsible for supporting a team of Regional Directors who lead our Enterprise teams. As the RVP you will be asked to drive revenue growth, actively coach existing reps, and attract new talent. The RVP holds ultimate responsibility for the region's success, reputation & culture - this senior leader should be experienced in cross-functional engagement and have a natural interest in partnering with other GTM, G&A, and R&D leaders - ensuring alignment of the region's success with North America & company goals, alike.
Your expertise will be critical in helping articulate the value of our solutions and building strong relationships between the prospect and the Grafana Labs team. This is a critical hire for the company, reporting directly to the Vice President of America Sales and working closely with the rest of the GTM leadership team.
What You Will Be Doing:
Managing a team of up to 5 Regional Directors across the United States.
Foster an environment of teamwork, transparency, creativity, and continuous improvement
Travel when needed to assist in deal creation and closure, as well as meet any managerial needs by providing support to your team
Partnering across all of Grafana GTM leadership to ensure a seamless customer experience
You’ll be responsible for making the team successful and delivering exceptional results
You’ll be responsible for hiring, retaining & developing great talent across the team from leaders to account executives
What You Bring With You:
3+ years of second or third line SaaS Sales leadership
Consistent track record of leading teams to exceed quotas and objectives within a fast-paced and technical client acquisition-driven business
You have ideally led product-led sales teams before and worked with a complex, technical product
Ability to operate in an entrepreneurial, remote environment
Growth mindset, leading by example & proactively bringing solutions to challenges you identify, backed by data
In the United States, the OTE compensation range for this role is $450,000 - $475,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed
here
.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Cairo, Egypt
Workplace: hybrid
As an AM Operations Executive in the Retention team, you will resolve escalated partner issues that reach Account Management from Partner Support, owning each case through to closure accurately and within SLA. Beyond solving tickets, you will flag recurring issues and their root causes, helping keep our partners confident and active with Tabby
Key Responsibilities
What You Will Be Doing
Own escalated tickets from Partner Support end to end, from investigation to resolution and confirmation with the partner.
Resolve cases within SLA under high volume, prioritizing by urgency, partner impact and churn risk.
Handle escalated partner conversations by phone and email, de-escalating and rebuilding trust.
Work with Scoring, Risk, Product and Onboarding to remove blockers and deliver lasting solutions.
Spot partners at risk of churn or inactivity and act proactively to retain them.
Keep QA scores high, reopen rates low, and CRM and ticket records accurate.
Analyze ticket trends, flag recurring issues and contribute to better escalation workflows, templates and SOPs.
Skills, Knowledge & Expertise
You Should Get in Touch With Us If You:
Have 2–3 years of experience handling tickets or escalations, ideally in fintech, payments or e-commerce.
Hold a Bachelor's degree in business, sales, or a related field of course,
Have a track record of high accuracy (e.g., 95%+ QA score, low reopen rate) and consistently meeting SLAs.
Are fluent in written and spoken English.
Are professional and confident on calls, and able to de-escalate difficult conversations.
Are solution-oriented: you fix root causes and flag recurring issues.
Can prioritize effectively under high volume.
Preferably know Tabby's onboarding flow and internal CRM, and have worked with teams such as Scoring, Risk or Product.
Have basic reporting skills in Excel or Google Sheets.
To Be Successful in This Role, We Believe You Will Have:
Full ownership of every case through to closure.
A calm, clear head under pressure.
A detail-driven, process-minded approach.
Strong communication skills and a genuine interest in fintech and e-commerce.
We are passionate about creating an inclusive, high-performing workplace that gives people from all backgrounds the support they need to thrive, grow and meet their goals.
Job Benefits
.
Location: Novi Sad, South Bačka, Serbia, EMEA
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran and dbt Labs is building data pipelines to power the modern data stack for thousands of companies.
We’re looking for an experienced Senior Software Engineer (Backend) to join our Core Experience global group and help build and evolve Fivetran’s Developer Experience platform.
You will work on core developer-facing capabilities, including Public APIs, Terraform Provider, and Model Context Protocol (MCP) integrations, enabling customers and partners to automate, manage, and integrate with Fivetran at scale.
In this role, you will design and deliver reliable backend services, improve API usability and consistency, and contribute to the evolution of our software architecture. You’ll collaborate with engineers, product managers, and other teams to build scalable solutions that simplify how developers interact with Fivetran.
We value engineers who take ownership of their work, actively leverage modern AI-assisted development tools, and continuously look for ways to improve engineering productivity and software quality.
This is a full-time position based out of our Serbia office in Novi Sad. Our hybrid work model offers a blend of remote flexibility and in-person collaboration
Technologies You’ll Use
Backend: Java, PostgreSQL
APIs & Integrations: REST APIs, OpenAPI, gRPC, MCP, OAuth
Infrastructure: Kubernetes, Docker, AWS, GCP
Development & CI/CD: Bazel, Buildkite, Git
AI-Assisted Development: Claude Code, GitHub Copilot, Cursor, or similar tools
What You’ll Do
Design, develop, and maintain backend services and APIs that power Fivetran’s Developer Experience.
Build and enhance Public APIs, Terraform Provider, and MCP integrations, enabling customers to manage and automate their Fivetran infrastructure.
Design reliable, scalable, and maintainable backend solutions, with a focus on API consistency, backward compatibility, security, and performance.
Take ownership of features from technical design through implementation, testing, deployment, and production support.
Collaborate with product managers, engineers, and cross-functional teams to translate product requirements into technical solutions.
Contribute to architecture discussions, technical design reviews, and code reviews to maintain high engineering standards.
Troubleshoot production issues, improve system reliability, and continuously enhance existing functionality.
Actively use AI-assisted development tools for coding, debugging, testing, code reviews, and technical exploration to improve development efficiency and quality.
Identify opportunities to improve developer workflows, engineering processes, and internal tooling.
Skills We’re Looking For
5+ years of professional software engineering experience, with strong backend development skills, preferably in Java or Go.
Strong understanding of software engineering principles, data structures, algorithms, and software design patterns.
Experience designing, developing, and maintaining production-grade REST APIs and backend services.
Experience building reliable distributed systems operating at scale and under strict availability and performance requirements.
Ability to design maintainable software solutions, make sound technical decisions, and balance short-term delivery with long-term architecture.
Strong troubleshooting and problem-solving skills, including diagnosing complex issues in production environments.
Experience writing clean, well-structured, testable code and following modern software engineering best practices.
Hands-on experience using AI-assisted coding and development tools as part of regular engineering workflows, with an understanding of their capabilities, limitations, and best practices.
Ability to independently own and deliver complex engineering tasks while collaborating effectively with other engineers and stakeholders.
Strong communication skills and willingness to participate in technical discussions, design reviews, and knowledge sharing.
Bonus Skills
Experience with Go
Experience developing or maintaining Terraform Providers, Infrastructure as Code (IaC), or developer automation tools.
Familiarity with Model Context Protocol (MCP), AI agents, or LLM-based integrations.
Experience designing public APIs using OpenAPI specifications, including API versioning, authentication, and backward compatibility.
Understanding of OAuth 2.0, identity management, and API security best practices.
Experience with cloud platforms (AWS, GCP), Kubernetes, and cloud-native architectures.
Experience building developer platforms, SDKs, CLIs, or other developer-facing tools.
Experience with observability, monitoring, and performance optimization of distributed services.
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Brussels; London; London OR Brussels
Workplace: OnSite
Innovation Quant Developer: Intern - DeFi/Corporate Development
Since 2017, Keyrock has been a change-maker in digital assets. We're a global, remote-first team of 200+ people across 40+ nationalities, with hubs in Brussels, London, Paris and New York.
We provide liquidity across 80+ centralized and decentralized exchanges - a position cemented by our Series C, led by SC Ventures. Today we run a full spectrum of capital markets businesses across centralized and on-chain venues: market making, high-frequency trading, options, OTC, DeFi trading desks, advisory, and asset management.
We're building toward the agentic investment banking capabilities for the era of digital finance. A proprietary agentic layer runs the mechanics of the market, so our people can focus on the work code cannot do: the deal, the relationship, and the judgement.
We're not just envisioning the future of finance - we're building it.
ABOUT THE INTERNSHIP PROGRAM
Our internship programme gives early-career talent the opportunity to build practical skills, contribute to meaningful projects and learn alongside experienced colleagues in digital finance.
Typically lasting six months and based in our Brussels office (London possible), each internship includes hands-on experience, clear learning goals and dedicated guidance and regular feedback. We look for curiosity, relevant foundational skills, deep, active interest and passion for digital assets and the potential to grow exponentially with us - you don’t need to arrive with all the answers. Where performance, business needs and available opportunities align, an internship may lead to a permanent role, though this is not guaranteed.
We are looking for 3-4 high-caliber Quantitative Analyst Interns to sit within our Linear Market Making, DeFi trading , Credit/curation and Corporate Development desks/teams (see other openings on our career page for details).
Application deadline: 30 November 2026
Start date: 1 March 2027
Selection process:
- Interview with Talent Acquisition representative
- Interview with Hiring Manager
- Recruitment Challenge
The role
About Corporate Development
In our Corporate Development team, we identify, evaluate, prototype, and build strategic innovations across digital asset markets and Web3 ecosystems. Operating at the intersection of quantitative analysis, technology due diligence, and venture/strategic growth, the Corp Dev team works on evaluating emerging crypto primitives, building data-driven systems to track market trends, and assessing the technical viability of potential deals, partnerships, and new business lines. As an Innovation Quant Developer Intern, you will work directly with quant developers and Corp Dev strategists to prototype new technologies, conduct technical due diligence, and support strategic growth initiatives.
KEY RESPONSIBILITIES OF AN INNOVATION QUANT DEVELOPER INTERN IN THIS UNIT
- Web3 Primitive & Technology Evaluation: Assist in evaluating new Web3.0 primitives, DeFi protocols, and emerging blockchain infrastructure, analyzing engineering requirements to align with Corporate Development growth goals.
- Technical Due Diligence & Strategic Analysis: Support technical and quantitative due diligence on potential strategic deals, venture investments, and ecosystem partnerships to evaluate architectural viability and strategic fit.
- Prototyping & System Integration: Help build, test, and maintain prototype systems, analytics tools, and internal proof-of-concepts, collaborating across divisions to ensure compatibility with Keyrock's broader trading and tech stack.
- Market Intelligence & Data Analytics: Use Python, SQL, and data analytics to track emerging technologies, monitor market trends, and deliver actionable data-driven insights for strategic growth opportunities.
WHO YOU ARE/KEY REQUIREMENTS
- Technical & Quantitative Foundation: Graduating student or recent graduate in Computer Science, Mathematics, Physics, Engineering, Quantitative Finance, or a related technical field with a solid code-first foundation in Python and SQL (with Git proficiency).
- Web3 & Digital Asset Passion: Strong understanding of and active, deep interest in Web3.0, digital assets, blockchain primitives, and capital markets.
- Analytical & Prototyping Mindset: Ability to analyze technical documentation, work with data/on-chain telemetry, evaluate emerging technologies, and build quantitative models or prototype tools.
- Drive & Ownership: Self-starter with strong communication skills, curiosity to learn rapidly, and an owner mentality to contribute directly to strategic projects.
- Nice-to-Haves: Hands-on experience prototyping smart contracts or Web3 tools, familiarity with Rust, Solidity, EVM event logs, or previous internship/project experience in crypto or quantitative finance.
Our offer
- A 6 month paid internship at world-renowned digital assets company with accommodation provided for entirety or part of it
- The opportunity to learn about digital assets and blockchain from a 30,000 ft view of the entire ecosystem
- Working from one of Brussels newest, nicest and most advanced office spaces
- A global, collaborative and tech-driven environment.
- Autonomy & Impact - our flat structure means you can contribute your ideas from day one and help shape the foundation that will power Keyrock’s future business.
- Culture of Excellence - we value nimbleness, drive for success, owner mentality and collaboration.
- Opportunity to leave your mark and start your career in one of the most reputable companies in the digital assets world
- We are envisioning for the internship to be based pre-dominantly in Brussels. It is possible for a selected candidate to be based in London, UK, provided at least 1-2 months onboarding period would be spent in Brussels together with the rest of the interns cohort.
Our recruitment philosophy
We value self-awareness and powerful communication skills in our recruitment process. We seek fiercely passionate people who understand themselves and their career goals. We're after those with the right skills and a conscious choice to join our field. The perfect fit? A crypto enthusiast who’s driven, collaborative, acts with ownership and delivers solid, scalable outcomes.
As an employer we are committed to building a positive and collaborative work environment. We welcome employees of all backgrounds, and hire, reward and promote entirely based on merit and performance.
Due to the nature of our business and external requirements, we perform background checks on all potential employees, passing which is a prerequisite to join Keyrock.
https://keyrock.com/careers/
Location: London
Workplace: OnSite
ABOUT US
At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale.
With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world.
Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater.
About LangChain
At LangChain, our mission is to make intelligent agents ubiquitous. We help developers build mission-critical AI applications across the entire agent development lifecycle. Our open source frameworks — LangChain and LangGraph — see over 70+ million downloads per month. Developers rely on LangChain for composable integrations and LangGraph for controllable agent orchestration. Our commercial agent platform, consisting of LangSmith and LangGraph Platform, enables teams to build, test, run, and manage agents at scale across their organization.
Founded in 2023, LangChain powers top engineering teams at companies like Replit, Lovable, Clay, Klarna, LinkedIn, and more.
About the role
We’re hiring a Technical Support Engineer to lead our customer support experience for highly technical users, from AI engineers to infrastructure architects. You’ll be on the front lines helping teams debug production LLM applications and agents, improve AI observability and evaluations, and unblock critical issues. You’ll also help define what world-class technical support looks like for modern AI platforms
KEY RESPONSIBILITIES
- Be the go-to escalation point for technical support inquiries—diagnosing issues across customer setup, LangChain products, and deployment issues.
- Work directly with engineering, operations, documentation, and product teams to resolve bugs, suggest patches, and advocate for customer needs.
- Partner with Deployed Engineering to support critical enterprise customers.
- Build and refine internal tooling, diagnostics, and runbooks for complex issue triage.
- Lead post-mortems for critical incidents and feed learnings back into product and documentation.
- Help refine KPIs for support health (MTTR, CSAT, bug recurrence) and drive continuous improvement.
- Improve documentation and knowledge articles to improve 1-to-many resources and provide proactive support.
- Mentor and coach other support engineers.
How to be successful in this role
- 4+ years in technical support, solutions engineering, or SRE roles in deeply technical B2B environments (e.g., observability, infrastructure, data platforms).
- Expert troubleshooting skills across APIs, SDKs, distributed systems, and cloud-native stacks.
- Programming experience with Python. Bonus if you have TypeScript experience.
- Hands-on knowledge of Kubernetes and Docker
- Comfort working with logs, traces, metrics in Datadog, and 3rd-party integrations (e.g., OpenTelemetry, LLM providers).
- Experience supporting enterprise customers and collaborating with engineering on complex escalations.
- A bias for clarity and continuous improvement: you write succinct, helpful, and accurate responses and build a foundation for case deflection.
- High ownership — want to do what’s best for the customer and the company and are relentlessly results oriented
Compensation & Benefits
- Competitive salary and equity stake for role and stage of company. Commensurate with experience.
- Annual salary range: £80,000 - £110,000
Compensation Philosophy:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: Remote, US East
MinIO is the data and memory foundation for enterprise AI. Built for the speed, scale, and economics that AI and analytics demand, AIStor and MemKV unify every layer of the data stack, from agentic and inference context memory to tables and objects across core, edge, and cloud. Trusted by 77% of the Fortune 100, MinIO is redefining how AI factories, intelligent applications, and autonomous agents secure, persist, and unlock the full value of their data.
We are looking for a Business Development Representative to join our growing sales team. In this role, you will drive pipeline generation for our Enterprise segment by combining disciplined outbound prospecting with fast, high-quality inbound qualification. You will work closely with Enterprise Account Executives to strategize, identify, engage, and advance opportunities across the data infrastructure and AI storage landscape.
What You Will Do
Outbound Prospecting
Research and identify target enterprise accounts using intent data, account signals, and MinIO's intelligence systems.
Build and execute personalized outbound sequences via email, phone, and LinkedIn targeting infrastructure, data engineering, and AI/ML personas.
Develop strategies to convert MinIO's open-source user base into commercial enterprise customers.
Collaborate with Enterprise AEs and marketing to align outbound efforts with account-based plays and active campaigns.
Inbound Lead Management
Qualify and respond to inbound MQLs from enterprise accounts within SLA.
Evaluate leads for ICP fit, workload, storage scale, environment, and project timing.
Schedule and confirm qualified discovery meetings for Enterprise Account Executives.
Maintain clear qualification notes in CRM to ensure strong AE handoffs.
Pipeline Development
Build multi-threaded outreach into target accounts, engaging both technical and business stakeholders.
Collaborate with field marketing and PMM on industry-specific messaging and event follow-up.
Craft creative, personalized email sequences that articulate the value of AIStor for enterprise data infrastructure.
Provide ongoing feedback to sales and marketing on prospect sentiment, objections, and market trends.
CRM & Reporting
Maintain Salesforce, HubSpot, and Outreach with accurate, up-to-date activity and qualification data.
Track pipeline contribution, conversion rates, and outbound activity metrics.
Continuously optimize sequencing and messaging based on performance data.
Success Metrics
Meetings held with enterprise accounts
Meeting-to-Stage 1 opportunity conversion rate (target: 35%+)
Outbound-sourced pipeline contribution
Speed-to-lead for inbound enterprise MQLs
AE acceptance rate of qualified meetings
CRM data completeness and accuracy
Your Skills and Experience
1+ years of experience in BDR/SDR, inside sales, or demand generation, ideally in B2B technology.
Aptitude or early experience prospecting into large, complex organizations (5,000+ employees); direct track record is a plus but not required.
Strong written and verbal communication skills; able to engage infrastructure architects, data engineers, and IT leaders.
Experience with outbound sequencing tools and CRM platforms (Salesforce, HubSpot, Outreach).
Familiarity with data infrastructure, cloud storage, or AI/ML; 1+ year in an Analytics, AI, or object storage company is a plus.
Understanding of enterprise sales cycles and qualification methodologies (MEDDICC preferred).
Self-directed with strong research skills and a data-driven approach to prospecting.
Bachelor's degree in Business, Marketing, Computer Science, or related field preferred.
What We Offer
Health Care Plan (Medical, Dental & Vision)
401K with 3% Contribution
Pre-IPO Stock Options
At least 12 Public Holidays
Flexible Time Off
Equal Opportunity Policy (EEO)
MinIO is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Location: Remote, US Central
MinIO is the data and memory foundation for enterprise AI. Built for the speed, scale, and economics that AI and analytics demand, AIStor and MemKV unify every layer of the data stack, from agentic and inference context memory to tables and objects across core, edge, and cloud. Trusted by 77% of the Fortune 100, MinIO is redefining how AI factories, intelligent applications, and autonomous agents secure, persist, and unlock the full value of their data.
We are looking for a Business Development Representative to join our growing sales team. In this role, you will drive pipeline generation for our Enterprise segment by combining disciplined outbound prospecting with fast, high-quality inbound qualification. You will work closely with Enterprise Account Executives to strategize, identify, engage, and advance opportunities across the data infrastructure and AI storage landscape.
What You Will Do
Outbound Prospecting
Research and identify target enterprise accounts using intent data, account signals, and MinIO's intelligence systems.
Build and execute personalized outbound sequences via email, phone, and LinkedIn targeting infrastructure, data engineering, and AI/ML personas.
Develop strategies to convert MinIO's open-source user base into commercial enterprise customers.
Collaborate with Enterprise AEs and marketing to align outbound efforts with account-based plays and active campaigns.
Inbound Lead Management
Qualify and respond to inbound MQLs from enterprise accounts within SLA.
Evaluate leads for ICP fit, workload, storage scale, environment, and project timing.
Schedule and confirm qualified discovery meetings for Enterprise Account Executives.
Maintain clear qualification notes in CRM to ensure strong AE handoffs.
Pipeline Development
Build multi-threaded outreach into target accounts, engaging both technical and business stakeholders.
Collaborate with field marketing and PMM on industry-specific messaging and event follow-up.
Craft creative, personalized email sequences that articulate the value of AIStor for enterprise data infrastructure.
Provide ongoing feedback to sales and marketing on prospect sentiment, objections, and market trends.
CRM & Reporting
Maintain Salesforce, HubSpot, and Outreach with accurate, up-to-date activity and qualification data.
Track pipeline contribution, conversion rates, and outbound activity metrics.
Continuously optimize sequencing and messaging based on performance data.
Success Metrics
Meetings held with enterprise accounts
Meeting-to-Stage 1 opportunity conversion rate (target: 35%+)
Outbound-sourced pipeline contribution
Speed-to-lead for inbound enterprise MQLs
AE acceptance rate of qualified meetings
CRM data completeness and accuracy
Your Skills and Experience
1+ years of experience in BDR/SDR, inside sales, or demand generation, ideally in B2B technology.
Aptitude or early experience prospecting into large, complex organizations (5,000+ employees); direct track record is a plus but not required.
Strong written and verbal communication skills; able to engage infrastructure architects, data engineers, and IT leaders.
Experience with outbound sequencing tools and CRM platforms (Salesforce, HubSpot, Outreach).
Familiarity with data infrastructure, cloud storage, or AI/ML; 1+ year in an Analytics, AI, or object storage company is a plus.
Understanding of enterprise sales cycles and qualification methodologies (MEDDICC preferred).
Self-directed with strong research skills and a data-driven approach to prospecting.
Bachelor's degree in Business, Marketing, Computer Science, or related field preferred.
What We Offer
Health Care Plan (Medical, Dental & Vision)
401K with 3% Contribution
Pre-IPO Stock Options
At least 12 Public Holidays
Flexible Time Off
Equal Opportunity Policy (EEO)
MinIO is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
We’re looking for a Senior Strategic Marketing Manager to support our global Majors segment, some of our largest customers, with significant opportunity to grow with Grafana.
This person will work alongside the Majors team and cross-functional partners to understand what each customer needs, where the growth opportunities are, and where marketing can make a difference. That could mean expanding relationships, increasing adoption, reaching new teams, creating executive engagement, or building something specific for an account.
This is a senior individual contributor role and a new motion for us. We need someone who can help define what great account marketing looks like for Majors, while working closely with Regional Marketing and teams across Grafana to bring it to life.
What you'll be doing:
Partner with the Majors team to understand account goals, growth opportunities, product adoption, key relationships, and whitespace.
Build account marketing plans tied directly to the account strategy and what the team is trying to accomplish.
Work across Regional Marketing, Events, Customer Marketing, Product Marketing, Partner Marketing, Demand Gen, and other teams to understand what programs and resources already exist that can support Majors customers. Start by connecting customers to the right existing opportunities, then build something new when there is a clear need or gap.
Participate in account planning and EBRs where marketing can add value.
Build high-touch programs based on what the customer needs, including executive engagement, workshops, customer celebrations, peer connections, advocacy, and personalized experiences.
Help account teams build deeper relationships across executives, technical leaders, champions, users, teams, and geographies.
Bring together the right teams and resources across Grafana to support the account. You won’t execute everything yourself, but you’ll make sure the right things happen.
Measure what matters at the account level: Are we reaching new people? Deepening relationships? Increasing adoption? Helping move opportunities forward?
Identify what works and turn those learnings into repeatable plays we can use more broadly.
What makes you a Great Fit:
7+ years of B2B marketing experience, ideally in enterprise account marketing, ABM, customer marketing, or a similar role.
Experience working with large, complex enterprise customers and supporting growth within existing accounts.
Strong Sales partnership. You know how to work alongside an account team, understand what they’re trying to accomplish, and bring a marketing point of view rather than simply taking requests.
Experience with 1:1 or highly targeted account marketing and working across multiple teams, personas, and geographies within an account.
Global experience and comfort working across regions and distributed teams.
Strong tool proficiency and active use of AI. You’re using AI for more than personal productivity. You’re looking for ways to rethink workflows, uncover insights, make better recommendations, and scale what works, while applying your own judgment.
You’re curious, accountable, adaptable, resilient, and self-motivated. You’re comfortable figuring things out without waiting for a perfect playbook.
You know how to prioritize. Not every account or request needs the same level of investment, and you can focus your time where marketing can have the greatest impact.
What success looks like at:
Success isn’t measured by how many programs you run. It’s whether marketing is helping our Majors customers get more value from Grafana and helping our account teams grow those relationships.
We should see deeper engagement across our customers, stronger executive and technical relationships, increased adoption, new teams and use cases, and marketing helping move meaningful opportunities forward.
Just as important, we should have a strong working model across Majors, Regional Marketing, and our cross-functional teams, with clear ownership and little duplication.
Over time, we should be able to point to what works, why it works, and turn those learnings into account marketing plays we can scale beyond Majors.
Compensation & Rewards:
In the US, the OTE (On-Target Earnings) compensation range for this role is $160,000 - $195,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Remote - Canada
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Sr. Program Manager, Talent Development
About the job
This position is needed to design and deliver high-impact talent development experiences for Twilions globally, driving skills development and enabling professional excellence. Acting as a strategic thought partner and program lead for flagship development initiatives, you will be a key leader in the evaluation, design, and execution of learning content.
Reporting to the Senior Director of Talent Development, you will support the continued growth of Twilions by architecting and optimizing existing programming while evaluating new tools to empower learning teams across the organization. The ideal candidate operates at a strategic level while staying deeply involved in the details of day-to-day development optimization to enhance employee engagement and retention.
Responsibilities
In this role, you’ll:
Design, lead, and evolve high-visibility talent development programs that drive continuous growth and professional excellence for all Twilions globally.
Act as a strategic advisor to HRBPs and senior leaders, establishing an organization-wide mandate to assess capability gaps and deploy targeted learning solutions globally.
Own the end-to-end lifecycle of flagship development initiatives—from needs assessment and instructional design to global facilitation, impact measurement, and continuous iteration.
Define and champion a global learning strategy, collaborating with stakeholders to systematically close critical skill gaps across all business units.
Apply expert-level knowledge of modern learning science and AI-driven tools to architect scalable development experiences that resonate across a diverse, global workforce.
Maximize global engagement and participation in talent development initiatives through compelling communications, recognition, and robust support for internal career mobility.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Bachelor’s degree required; advanced degree or professional certifications in HR/OD preferred.
10+ years in L&D, program design, and facilitation, with at least 7+ years in digital learning innovation.
2+ years of experience specifically applying AI in L&D and 4+ years in instructional design.
Proven track record managing vendor partnerships and navigating the learning tech ecosystem.
Strong experience with learning analytics, dashboards, and KPIs to drive data-informed decisions.
Track record of leading cross-functional pilots from concept to scaled implementation in fast-paced environments.
Executive presence with the ability to communicate project plans and development outcomes to cross-functional stakeholders.
Experience managing vendor partnerships in the learning tech ecosystem.
Comfort operating independently and making high-impact decisions in ambiguous environments.
Willingness to travel for in-person training (approx. one trip per quarter).
Proven ability to facilitate training sessions in an engaging, effective, and inclusive manner for diverse global audiences.
Desired:
Advanced degree in Education, Learning Sciences, Educational Technology, or related field.
Experience influencing adoption of new technologies in large, complex organizations.
Exceptional organizational and project management skills
Ability to effectively prioritize workload and work in a fast-paced, ever-changing culture
Location
This role will be remote and based in Ontario, British Columbia or Alberta, Canada.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off.
The estimated pay ranges for this role are as follows:
$99,760-$124,700.00 CAN
Target Bonus Percentage 15%
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Barcelona, Spain; milan, Italy
Workplace: remote
About seQura
seQura provides innovative, flexible and easy-to-use payment technologies that help merchants acquire, convert and retain more customers.
We make a difference in sales performance by tailoring our solutions to different sectors, to address their unique pain points and deliver superior results in Retail, Education, Eyewear, Repairs and Travel.
We also empower smart shopping to consumers who seek more value, convenience, and flexibility in their shopping, with new payment experiences that allow them to save, access interest-free credit, or pay in small, comfortable installments of up to 24 months.
Born in Barcelona, seQura is a privately-owned fintech, currently expanding throughout southern Europe and Latin America, growing above 50% CAGR.
Over 6000 businesses, almost 3 million shoppers, and almost 400 employees continue to rate us as one of the most loved and trusted fintechs out there, with an NPS of 87%, a Trustpilot rating of 4.7/5, and a Glassdoor rating of 4.1/5.
About the role
You know the directors of Italian universities, business schools and academies by name? This role is for you.
We are looking for a senior professional who has lived the education sector for years, has a portfolio of active relationships and can open doors from day one. Not a profile to train: a professional who brings the market with them.
You will report directly to the Head of EduQa International Markets and work alongside the Italian team (BDRs and account management). You will:
Open and close new strategic accounts: universities, business schools, academies, vocational and online training providers
Own the full sales cycle, from first contact to signature, with deals involving management, finance and admissions
Activate your network from the first weeks and turn it into real pipeline
Negotiate commercial terms and structure agreements tailored to each institution
Represent EduQa at trade fairs, events and sector associations
Bring what you hear from clients back to our market and product teams
What you'll need
At least 7 years of B2B sales, including at least 4 in the education sector (universities, business schools, training, edtech or services for educational institutions)
An active, verifiable network of decision makers in Italian education: managing directors, CFOs, heads of admissions and marketing
A measurable track record: targets exceeded, deals closed, new markets or segments opened
Experience with complex sales involving long cycles and multiple stakeholders
Full autonomy in managing your own pipeline
Native Italian and fluent English; Spanish is a plus
Nice to have
Experience in fintech, payments, consumer credit or student financing
Knowledge of public universities and their procurement processes
Hands-on use of a CRM (HubSpot or similar)
What we offer
We have a strong and sustainable foundation where we provide a secure and reliable workplace. You have the freedom and trust to make the best contribution possible.
A role with direct, visible impact
Exposure to the whole company: you will work with managers across every function and every market.
23 vacation days + 2 days of free disposal per year.
Professional development workshops and seminars.
Flexible compensation plan for transportation, restaurants, and kindergarten with Cobee.
Health insurance discounts with Sanitas and Adeslas.
Urban mobility support via Kleta.
Free access to healthy, organic, and sustainable fruits.
Wellness Programme covering 6 areas: occupational, physical, financial, emotional, social, and environmental.
Our hiring process
Screening call with the Hiring Manager
In-depth competency interview with the Hiring Manager
Final interview with the team
We kindly ask that you submit your CV in English, as it is the official language of our community.
We promote equal opportunity to all, regardless of age, colour, gender identity, medical condition, physical or mental disability, race, religion, sexual orientation, or other characteristics.
Do you want to be part of the change? Join us!
УдалённоLocation: Americas Time Zone (UTC -07:00 ~ UTC-04:00); 🌎 Please only apply if you are based in Americas timezones; The specific countries we can from in this timezone are listed here https://docs.google.com/document/d/1bzBZ38P6zt02s96S9OsF8MnM1tq1JccB-g75gcnKpPw/edit?tab=t.0#heading=h.s4l5faueua5w; Collaborate effectively with global colleagues across teams and time zones; Check out the full list of countries we currently hire from here https://docs.google.com/document/d/1bzBZ38P6zt02s96S9OsF8MnM1tq1JccB-g75gcnKpPw/edit?tab=t.0#heading=h.s4l5faueua5w, but note that we're only hiring in the Americas timezones for this role; Americas Time Zone (UTC -07:00 ~ UTC-04:00)
San Francisco, CA | Seattle, WA
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ОфисleadLondon, United Kingdom; We welcome applications from candidates of all backgrounds and are dedicated to ensuring our workforce reflects the diversity of our student community