Location: San Francisco
Our Customer Success team is committed to helping customers maximize the value of Asana as both a technology platform and a holistic approach to collaboration. From high touch to scalable success, our goal is to deepen the usage of the whole work graph, resulting in delivering unmatched value with scalability and consistency. We strive to help all of our customers, across countries, industries, and functions, get off on the right foot and continue to get the most value out of Asana over time.
As a Manager, Customer Success (L7), you will lead our Enterprise Accounts team, taking ownership of the health, growth, and strategic value delivery of our most critical enterprise customer relationships. Reporting to Customer Success leadership, you will coach and develop a team of Enterprise Customer Success Managers, build scalable programs that drive adoption and AI consumption, and serve as a key cross-functional partner across Sales, Product, and Enablement. You will bring people leadership, operational excellence, and customer obsession to drive AI-driven transformation across our enterprise portfolio.
This role is based in our San Francisco or New York office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.
What you’ll achieve
People Leadership & Coaching:
Coach, mentor, and develop a high-performing team of Enterprise CSMs through regular 1:1s, performance reviews, and career development planning while defining goals, KPIs, and success metrics.
Executive Relationship Advisory:
Build and nurture executive-level relationships with enterprise customers, serving as an escalation point, strategic advisor, and leader for executive business reviews.
Program & Operational Scaling:
Design and launch scalable programs and operational frameworks to improve customer health, drive product adoption and AI consumption, and optimize retention across the enterprise portfolio.
Portfolio Risk & Opportunity Management:
Identify, track, and mitigate churn risk while systematically surfacing and converting expansion opportunities.
Cross-Functional Voice of Customer:
Partner closely with Sales on account strategy and collaborate with Product to capture product gaps, synthesize customer feedback, and influence the product roadmap.
About you
Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making.
7+ years of experience in Customer Success or Account Management within Enterprise SaaS, with at least 2–3 years in a direct people leadership or team management role.
Proven track record managing complex, high-value enterprise accounts, with experience in the AI or ML space strongly preferred.
Operationally minded leader capable of building, executing, and iterating on programs, playbooks, and processes at scale.
Commanding executive presence with comfort navigating C-suite relationships on behalf of your team and the organization.
Strong analytical mindset with experience owning and reporting against key SaaS metrics, including GRR, NRR, and adoption KPIs.
Exceptional cross-functional communicator skilled at partnering across Sales, Product, and Enablement teams.
At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.
What we’ll offer
Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.
For this role, the estimated OTE range is between $238,000-280,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.
In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role.
We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:
Mental health, wellness & fitness benefits
Career coaching & support
Inclusive family building benefits
Long-term savings or retirement plans
In-office culinary options to cater to your dietary preferences
These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your Talent Acquisition Partner to learn more about the total compensation and benefits for this role.
About us
Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
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Location: US: San Mateo (1875 South Grant Street)
Workplace: Hybrid
OUR PURPOSE
At Xero, we’re here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we’re not only making life better for small businesses, we’ll be building a stronger economy that can change the world.
HOW YOU’LL MAKE AN IMPACT
Our VP People Experience (PX / HR) Partnering will serve as both a direct HR Business Partner to senior leaders and a leader of teams providing HR Business Partnering and Advisory services across the business. You will report directly to the EGM PX Enablement and HR Partnering, playing an important role to develop, embed and deliver on our global People strategy
WHAT YOU’LL DO
To thrive in this role, you will love working in the business as well as mentoring, coaching and growing your team. The combination of leadership, business partnership and hands-on collaboration requires someone who embraces challenges, competing priorities and the ability to make an impact.
- Provide strategic HR Business Partnering support to XLT member(s) and lead the Business Partners supporting your XLT members function and their leadership teams.
- Provide leadership and Business Partner guidance to the Managing Director of North America on regional issues impacting North America, with specific focus on the U.S. and Canada.
- Work closely with the other GM/VPs of PX/HR Partnering to ensure strong collaboration and communication to align with a ‘one team’ approach across all of HR Partnering. Together you will evolve and drive our strategic business HR partnering objectives, ensuring that consistent and impactful people programs are delivered in alignment with the global people strategy.
- Collaborate with your peers in PX Center of Excellence teams (OD, Remuneration, Workplace), working as one team seamlessly across our global locations and with our global PX team embodying ‘we make it together’.
- Identify the unique skills and development opportunities across your team to ensure they are working to demonstrate or role model the capabilities in our PX Capability Framework.
- Serve as a trusted advisor to your XLT member(s) providing ongoing support & guidance with all aspects of People Experience inclusive of talent management, annual team calibration, organisational design, restructures, and much more.
- Support complex, sensitive and/or high risk ER issues when required.
- Maintain an in-depth knowledge of employment legislation and practices, advising on risks and ensuring regulatory compliance. Act as HR partner with the legal team/external lawyers as needed/required.
- Utilize data to strategically analyse trends and metrics in partnership with the team to develop solutions, programs and policies aligned to priorities.
- Working closely with our Talent teams you will ensure recruitment priorities are met and drive workforce planning for your portfolio.
- Ensure COEs have an understanding of priorities in the Business Services portfolios and work in partnership to ensure programs and resources are developed that are relevant and timely.
- Build a positive employee experience that empowers Xeros to thrive and leads to improved business performance.
- Play an important role across the PXP function to test, experiment and improve how we work inline with our PX Transformation and team evolutions.
- Support the Chief People Officer and EGM Enablement and HR/PX Partnering as needed.
- Proactively understand and manage risks as they relate to your role.
- Proactively understand and manage compliance and regulatory obligations for your areas of responsibility.
SUCCESS LOOKS LIKE
- The reputation of the People function at Xero is upheld, in terms of providing highly credible, strategic, efficient and appropriate HR advice.
- Strong working relationships are maintained with key stakeholders, team members and peers.
- You are a trusted advisor to your XLT member(s) and their leadership team.
- Your team is highly engaged and understands how they contribute to the PX objectives and the overall success of Xero.
- Your team operates with psychological safety and a sense of collaboration, open & direct communication and consistent touch points for feedback.
- The HR advice provided (and documentation prepared) is of a high quality standard, is timely and accurate.
- People are treated with dignity and respect at all times.
- Feedback from business stakeholders about the quality of service/advice/coaching/challenge provided is positive.
- Xero meets all legislative compliance requirements at all times balancing risk with pragmatism.
- Contributing to a positive working environment and culture throughout Xero that aligns with our Values both within your own team, across all of PX and the business.
WHAT YOU’LL BRING WITH YOU
Critical competencies
Experience
- Business Insight - Shows ample business and industry knowledge. Maintains good business knowledge and uses it to make sound decisions for the organisation. Responds effectively to changing market dynamics and new business information.
- Collaborates - Seeks out a broad range of perspectives and takes clear steps to address the major barriers to collaboration. Creates a culture where people feel able to express themselves with honesty; urges teamwork with other groups, functions, and teams.
- Plans and Aligns -Distributes organisational resources in a way that aligns with strategic plans and priorities. Takes steps to coordinate and align plans across teams. Supports strategic objectives with aggressive yet realistic time frames.
- Ensures accountability - Emphasises accountability and takes clear action to ensure that the organisation meets its commitments. Uses key indicators, processes and management systems to monitor the organisation’s performance against goals.
- Strategic mindset - Considers multiple scenarios to best prepare the organisation for potential changes and possibilities. Ensures organisational strategies from various units are aligned and integrated for optimal competitive advantage.
- Communicates effectively - Takes steps to create forums where people can express themselves openly and regularly. Delivers messages effectively to groups ranging from direct reports to senior executives. Explains strategic / major initiatives in a candid, timely, and appropriate manner.
- Manages complexity- Understands the systematic elements of issues; sees the major connections, linkages and interdependencies of problems. Takes steps to ensure the organisation has the resources and processes in place to gather the information it needs. Integrates the relevant pieces of information to gain a solid understanding of the issues.
- Instills trust - Demonstrates dependability and builds a team with a reputation for living up to its commitments. Gains others’ trust and respect by showing consistency between what is said and what is done. Acts as a role model for honesty and transparency.
- Demonstrated experience in leadership roles, covering the broad generalist spectrum of HR within fast paced, high performing organisations.
- Experience developing people related strategies and plans to achieve business outcomes.
- Success in developing and leading high performing teams.
- Deep understanding of multiple HR disciplines, including remuneration practices, employee relations, diversity, performance management, and relevant employment legislation.
- Experience working with and coaching senior executive stakeholders on complex people issues.
- Degree, Post Graduate or equivalent work experience.
Compensation & Total Rewards
At Xero, we value the impact and skills you bring to the team. We don’t just hire for a role; we invest in people. We believe in a Total Package philosophy - which means your value isn't just a single number on a paycheck. While base salary is a core component, we look at your compensation through a holistic lens that includes equity, performance incentives, and world-class benefits.
The expected base salary range for this role in:
- California: $275K-$300K USD
Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role.
In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation:
- Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance.
- Comprehensive Benefits: Medical, dental, vision, 401(k) match, and 21 days PTO, 10 days of Wellbeing leave, 5 days of Xtra Leave, 1 volunteer day, 12 paid holidays, paid parental leave. Further information included on our Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ page.
Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.
Location: Remote - Americas
Who We Are:
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure
for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.
Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.
Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.
Our Team Members:
We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!
We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.
Your Role:
Alpaca is already the infrastructure layer that hundreds of partners build on for execution. Nobody else is both the execution layer and the data layer - and that makes us the natural one-stop shop for brokerage plus market data. We're hiring a Lead Product Manager to own that second half: define and grow Alpaca's market data business as a standalone, revenue-generating product line.
We're seeking a Lead Product Manager, Market Data to define and own Alpaca's market data strategy - both as a capability that powers our platform and as a standalone, revenue-generating product line.
This role is equal parts strategy and delivery. You'll decide what data we source, how we package and price it, what we build versus buy - and then ship the APIs, feeds, and tooling that partners and internal teams depend on every day.
What You'll Walk Into
You won't be starting from zero - you'll be owning live problems:
Multiple new exchange onboardings in flight, each with its own licensing, entitlement, and redistribution constraints.
A pricing and packaging model that needs rethinking as we expand across asset classes and geographies.
Partners asking for data we don't serve yet - consolidated feeds, historical datasets, derived analytics - you'll be building those requests against cost and commercial upside.
Internal teams (trading, algo routing, compliance, clearing) consuming market data with no product owner ensuring coverage keeps pace.
Things You Get To Do
Negotiate or inform negotiations on exchange licensing, redistribution rights, and entitlements as Alpaca onboards new exchanges and asset classes - you'll talk to vendors and global venues directly.
Assess build-vs-buy for data infrastructure: where do we source from third parties, where do we invest in proprietary collection and normalization, and where do we create derived or value-added data products.
Build the commercial model: define pricing and packaging (real-time vs. delayed, depth-of-book tiers, historical datasets, derived analytics) and work with sales to grow market data revenue.
Own the competitive position: understand how dedicated market data providers price and differentiate, and identify where Alpaca's bundled brokerage-plus-data model creates a defensible edge.
Own the developer experience for market data APIs (REST, WebSocket/SSE, historical endpoints) - coverage, latency, reliability, and documentation that developers actually want to read.
Lead partner discovery: understand what data capabilities are table-stakes vs. differentiating for neobrokers, RIAs, hedge funds, and crypto exchanges, and turn that into prioritization.
How We Take Care of You:
Competitive Salary & Stock Options
Health Benefits
New Hire Home-Office Setup: One-time USD $500
Monthly Stipend: USD $150 per month via a Brex Card
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Recruitment Privacy Policy
Location: Remote - Americas
Who We Are:
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure
for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.
Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.
Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.
Our Team Members:
We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!
We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.
Your Role:
We're looking for a Staff Data Scientist, Growth to define and own how Alpaca measures and grows across the entire customer journey—from acquisition and activation to retention and monetization. As the most senior individual contributor for growth data, you'll set the technical direction and the North Star for growth, stand up the experimentation and metrics platform the company builds on, and work through Product, Marketing, Sales, and Engineering to decide what moves the needle. This is a greenfield charter: you'll define the problems worth solving, not just execute a roadmap.
This role is ideal for someone who thinks in funnels, loops, and cohorts, loves experimentation and causal inference, and wants meaningful ownership over how data drives growth at a fast-growing, global brokerage-infrastructure company. You'll connect product behavior, marketing spend, and lifecycle engagement into a coherent growth model—and, as we build a more agentic Alpaca, help make growth analytics self-serve for the whole company.
What You'll Do
Own the growth funnel end-to-end.
Analyze acquisition, activation, retention, referral, and monetization across the full user journey; find and size the highest-leverage opportunities to grow the business.
Run the growth experimentation engine.
Design and execute A/B tests and causal/incrementality studies on onboarding, activation nudges, funding conversion, pricing, lifecycle/CRM campaigns, and referral loops—building the guardrails, metrics, and self-serve tooling that let teams experiment with rigor and velocity.
Model growth.
Build retention/cohort analyses, churn and LTV models, CAC/payback and unit-economics views, and forecasts of core growth metrics; identify the compounding levers and growth loops worth investing in.
Measure what marketing and partnerships actually drive.
Use attribution, incrementality testing, and channel/marketing-mix analysis to guide acquisition spend, CAC, and payback.
Define the growth metrics that matter.
Define and maintain activation, retention, engagement, and monetization metrics and a clear North Star; partner with analytics engineering to build governed, scalable metrics and dashboards teams rely on daily.
Embed cross-functionally.
Partner closely with Product, Marketing, Sales, Engineering, and Finance to shape strategy and turn insight into roadmap, campaigns, and go-to-market decisions.
Turn data into narrative.
Create compelling visualizations and narratives to communicate growth insights and recommendations to cross-functional partners and senior leadership.
Enable self-serve and agentic analytics.
Help operationalize growth analytics—moving ad-hoc requests into intuitive self-serve environments and contributing to text-to-analytics on top of our semantic layer.
Mentor and set standards.
Mentor other data scientists and analysts, contribute to best practices, and help foster a data-informed growth culture across the organization.
What We're Looking For
Proven expertise in growth and/or product analytics and data science, with a strong background in statistical analysis and experimentation.
Hands-on experience with growth/funnel analytics—acquisition, activation, retention/churn, LTV/CAC, cohort analysis, and lifecycle/CRM analytics.
Experience designing and building experimentation tooling and frameworks for trustworthy A/B tests and causal-inference / incrementality analyses.
Familiarity with marketing measurement—attribution, incrementality, or marketing-mix modeling—a strong plus.
How We Take Care of You:
Competitive Salary & Stock Options
Health Benefits
New Hire Home-Office Setup: One-time USD $500
Monthly Stipend: USD $150 per month via a Brex Card
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Recruitment Privacy Policy
Location: Utah | Hybrid
Please Note: This is a Utah-based hybrid position which will require some regular in-office days each week. Additionally, employment with BambooHR is contingent on passing both a background and credit check.
AI at BambooHR
At BambooHR, we believe in leveraging cutting-edge technology to empower people and transform HR. We’re actively integrating AI into our solutions and workflows to enhance efficiency and drive innovation. To that end, we’re looking to our existing team members and future hires to share this forward-thinking mindset: individuals who are curious about AI’s potential, eager to learn and adapt, and ready to explore how intelligent tools can elevate their work along with BambooHR’s impact on setting people free to do great work. Join us in reimagining the future of HR!
Essential Job Duties
BambooHR is rebuilding its Security Operations function around AI. We are not adding AI tooling to an existing SOC - we are redesigning how the work happens, so that automation and AI agents carry the volume and our people carry the judgment. We are looking for a manager to lead that team and own that transformation.
You will lead a team spanning detection engineering, threat intelligence and hunting, and incident response. Day to day, you will run a live operation: incidents, detections, hunts, on-call coverage, service-provider relationships, and the operational metrics that leadership works from. Running alongside that operation is the change itself — automating triage and enrichment so analysts stop working queues, building detection content we write, tune and own, and standing up threat intelligence as a program that produces detections and hunt hypotheses rather than reports that have no clear actionable insights.
The reason this role exists now is that the surface a security team defends is changing shape. As HR technology becomes more AI-driven and more agentic, autonomous software acts with real authority, machine identities multiply, and attacks accelerate. That surface grows faster than any security team can hire against, which is why we staff for judgment and build automation for volume. This role sits at the center of that decision - and the person in it will spend a meaningful part of their time deciding, in writing, how much authority automated systems are allowed to hold.
You will:
Supervisory Responsibilities
Leads and grows a team of security analysts, detection engineers, and threat intelligence practitioners.
Recruits, interviews, hires, onboards and retains technical security talent in a competitive market.
Oversees the daily workflow of the team: shift coverage, on-call rotation, incident assignment, and detection backlog priority.
Provides constructive and timely performance evaluations, and builds development plans against the skills an AI-native SOC actually requires: detection-as-code, agent supervision, and intelligence tradecraft.
Supports career growth and internal mobility across the broader security organization, treating it as a retention strategy rather than a loss.
Handles discipline and termination of employees in accordance with company policy.
Run the operation
Own daily security operations end to end - alert handling, shift coverage, on-call rotation, escalation quality, and detection backlog priority and rule retirement.
Serve as incident commander for the majority of security incidents, and partner with the VP of Information Security on the most severe incidents and on executive communication.
Manage security service-provider relationships, including service reviews, escalation quality, and tuning direction.
Publish a regular operational metrics pack that the team and executive leadership both work from.
Automate the volume, not the analyst
Build and enforce an automated incident runbook program covering the incident types behind the majority of alert volume.
Drive the automation of Tier-1 triage and a growing share of Tier-2 workflows, so routine work resolves without a human touching it and escalations arrive as an assembled case with clear timeline, scope, and blast radius, rather than a raw alert.
Redirect reclaimed capacity upward rather than out of the team - into deeper investigation, detection engineering, and threat intelligence.
Own the detections
Run detection engineering as a product: a prioritized backlog including rules in version control with CI validation, and a full lifecycle of write, test, deploy, measure and retire.
Build in-house detection capability against our own security telemetry, so detection content is something we write, tune and can explain to an engineer, an auditor or a customer.
Build threat intelligence and hunting into programs
Stand up a formal threat intelligence program: approved intelligence requirements, a collection plan mapped to real sources, and a threat model grounded in the risks that actually apply to employee and payroll data.
Ensure every finished intelligence product ends in a detection, a hunt hypothesis, or a control change.
Run a hypothesis-driven hunting program on a regular cadence, and make intelligence genuinely useful to teams outside the SOC.
Build the AI-native SOC
Lead the team through the shift from AI-assisted work (where agents draft and humans approve) to delegated work (where agents act inside explicit, written authority boundaries).
Protect what stays human - adversary reasoning, incident command when consequences are real, disclosure decisions, and the calls that should not be delegated to a machine.
Build detection and response coverage for AI-era threats: prompt injection and tool abuse, autonomous software operating with real authority, and machine identity at scale.
Partner across security engineering, product security, identity and access management, and governance and risk on shared platforms, shared threats, and shared audit obligations.
What You Need to Get the Job Done
5+ years in security operations, incident response, or detection engineering, including 2+ years directly managing a team of security analysts or detection engineers.
Experience running a SOC or detection function at a SaaS or cloud-native company, ideally one with a multi-tenant product and a live compliance calendar (SOC 2 and/or ISO 27001).
Hands-on detection engineering credibility. You have personally written, tested, tuned and retired detections, and you are comfortable treating detection content as code in version control with CI validation.
Experience owning a managed detection relationship (MDR or MSSP).
Direct experience automating SOC workflows through SOAR, runbook automation, or LLM- and agent-based triage and enrichment. You can speak concretely about what was automated, what the false-negative rate was, and how you measured it.
Working fluency with modern security data platforms — data lake or lakehouse architectures — and comfort querying telemetry directly rather than only through a vendor console.
Incident command experience under real pressure, including executive and cross-functional communication during an active incident.
Strong people leadership: hiring, coaching, performance management, and the judgment to lead a technical team through significant change honestly rather than through reassurance.
Excellent written communication. This role publishes runbooks, authority boundaries, intelligence requirements, and metrics that executives read.
Excellent prioritization, and the ability to say no with a reason. The defended surface grows faster than any team does, and protecting your team from over-commitment is part of the job.
Comfort working in an AI-forward environment where agents write and test code, participate in design review, and run triage.
Ability to function well in a high-paced and at times stressful environment, including on-call escalation.
Bachelor's degree in Computer Science, Information Security, or a related field - or equivalent practical experience. Practical experience is weighted more heavily than the degree.
At least five years of related security operations experience required.
Physical requirements can include prolonged periods of sitting at a desk and working on a computer.
Must be available for on-call escalation and to lead incident response outside standard business hours when incident severity requires it.
What Will Make Us REALLY Love You
Experience securing AI or agentic systems - prompt injection, tool abuse, and third-party or autonomous code holding execution authority.
Prior experience standing up a threat intelligence program from zero: intelligence requirements, collection planning, intel-to-detection pipeline, and adversary emulation.
Experience transitioning detection capability in-house from a managed provider.
Experience with non-human identity at scale - service accounts, workload identity, machine credentials - and its detection implications.
Background in HR, payroll, or fintech SaaS, or other environments where employee data and payment fraud are primary adversary objectives.
Experience with cyber resilience practice: backup immutability verification, recovery drills, and recovery-time objectives measured against contractual commitments.
Experience building or supervising LLM agents in production, including evaluation, guardrail design, and human-in-the-loop review patterns.
Public contribution to the detection engineering or threat intelligence community - detection rules, open-source tooling, conference talks, or published research.
Security certifications (GCIA, GCIH, GCFA, GDAT, GCTI, OSCP, CISSP) preferred, not required.
What You'll Love About Us
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Comprehensive health, life, and disability insurance
Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life
401k plans with up to 6% company match
$2000 Paid-Paid Vacation bonus
EAP through Headspace
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About Us
At BambooHR, we're building something different: we're building a people intelligence platform that transforms HR and sets people free to do great work! We're a proven market leader driving innovation while building lasting success through thoughtful, sustainable growth. Here, you'll find a place that champions growth: both professional and personal, both individual and collective.
We invest in potential, giving you the space to stretch your capabilities and turn good ideas into reality while providing the safety net of a supportive, values-driven culture. Our approach combines meaningful work with meaningful lives, offering competitive benefits, professional development, and the flexibility to thrive both in and outside the office.
What sets us apart isn't just what we do, but how we do it: with openness, integrity, and a shared commitment to doing the right thing. Join us in creating HR software that makes work better for everyone, while we make work better for you.
BambooHR is committed to the full inclusion of all qualified individuals and will ensure that persons with disabilities are provided reasonable accommodations throughout the hiring process. If you would like to request accommodations, please let your recruiter know.
BambooHR is An Equal Opportunity Employer--M/F/D/V
Because our team members are trusted to handle sensitive information, we require all candidates that receive and accept employment offers to complete a background check before being hired.
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Location: Remote | North America or Europe
Workplace: Remote
ABOUT SQUADS
Squads is a financial technology company building products and APIs for the stablecoin economy. We build on open infrastructure, global money, and internet capital markets to deliver better financial services to businesses, individuals, and developers.
Our products span the company’s mission: Squads Multisig helps teams secure and manage assets on Solana; Altitude gives businesses a global account to run their financial operations; and Fuse brings stablecoins and tokenized assets to personal finance.
More than 450 teams use Squads Multisig to secure over $10 billion in value. Our investors include Haun Ventures, Multicoin Capital, Electric Capital, Coinbase Ventures, Toly, Mert, and others.
THE ROLE
You’ll own identity and endpoint security across Squads, working closely with our Head of Security. That means making sure the right people have the right access, company devices meet a consistent security baseline, and new tools can be adopted with a clear understanding of their risks.
This is a hands-on role. You’ll run the day-to-day systems, respond when something looks wrong, and build the access reviews, standards, and processes we’ll need as the company grows. We’re looking for someone who thinks like an attacker, makes sound calls under pressure, and can help the team move quickly while keeping the bar high.
WHAT YOU’LL OWN
IDENTITY & ACCESS
- Administer our identity provider and SSO, enforce MFA and phishing-resistant authentication, and improve how access is granted and removed
- Build periodic access reviews and apply least privilege across critical systems
- Manage access provisioning and offboarding for employees and contractors
ENDPOINTS & IT OPERATIONS
- Own MDM and EDR coverage across the device fleet, with clear configuration standards and security baselines
- Handle device provisioning, access requests, and the IT work that keeps the team operating securely
- Automate repetitive security and IT workflows where it improves coverage or reduces manual work
RISK & RESPONSE
- Partner with the Head of Security on vendor risk assessments
- Assess new SaaS tools and AI integrations before adoption, and give teams practical guidance on how to use them safely
- Act as a first responder for identity and endpoint incidents: investigate, contain, document, and escalate when needed
- Help define and maintain security policies as the program matures
YOU MIGHT BE RIGHT FOR THIS IF
- You’ve owned identity and endpoint systems in practice, including the messy work of getting coverage and adoption across a team
- You spot how an attacker could use a weak access path, unmanaged device, or new integration before it becomes an incident
- You can distinguish a real risk from a theoretical one and explain your recommendation clearly
- You’ve responded to incidents and can stay calm, gather facts, and make the next call under pressure
- You write guidance that non-technical teammates can follow
- You’ve helped build a security function early, when the process and tooling still needed to be defined
- You’re comfortable handling an access request or laptop issue one hour and improving a company-wide control the next
REQUIREMENTS
- Hands-on experience operating an enterprise identity platform, including SSO, MFA, and access policies
- Experience managing MDM and EDR tooling across a device fleet
- Experience responding to security incidents, compromises, or suspected breaches
- Ability to assess vendor and integration risk, including risks introduced by AI tools
- Scripting ability in Python or Bash for automation and basic tooling
- Strong written communication and the judgment to work independently
- Experience with blockchain or Web3 threats, cloud security, SIEM and detection engineering, or AI agents used in security operations is a plus.
WHY THIS MIGHT BE INTERESTING
Squads builds financial products for businesses, individuals, and developers on new money rails. The security work spans all of them. You’ll have ownership over the systems people use every day, a direct hand in how the company adopts new tools, and the chance to build controls that scale with the business.
You’ll work closely with the Head of Security in a small team where good judgment has an immediate effect. If you like building the security program while also operating it, you’ll have room to do both here.
Small team, high standards. Learn more about our core values here https://squads.xyz/company.
Location: US, Boston, MA
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE
We are seeking a Principal Product Cybersecurity Assurance Engineer with deep expertise in product security, threat modelling, and risk assurance for highly regulated electromechanical systems. In this role, you will lead the delivery of product cybersecurity across Humanoid's HMND 01 platform family — the Alpha Wheeled industrial robot and the Alpha Bipedal home robot — both powered by our KinetIQ VLM/VLA-based AI framework. Working alongside product, firmware, autonomy, and hardware teams as part of the Systems Engineering and Architecture Team, you will define and maintain the cybersecurity assurance strategy for all product security activities from first concept through post-market deployment. Security at Humanoid is an engineering discipline inseparable from functional safety and central to our mission of creating the world's most reliable, commercially scalable, and safe humanoid robots. To excel in this position, you must demonstrate the authority to influence security architecture decisions across complex, cross-functional programmes, the rigour to build defensible security cases for novel cyber-physical systems, and the leadership to grow and guide a cross team of security engineers operating at the frontier of robotics.
WHAT YOU'LL DO
- Team Leadership & Product Security Delivery
- Lead and develop a cross-functional team of security engineers, maintaining accountability for the delivery of product security services within product teams throughout the HMND 01 development lifecycle.
- Define product security requirements and advise development teams on suitable implementation standards, techniques, and toolchains for embedded and AI-enabled robotic systems.
- Partner with cross-functional teams to develop security protocols, tools, and processes that keep HMND 01 technologies ahead of emerging threats — including attack surfaces specific to the KinetIQ AI inference pipeline and cloud-to-robot communication architecture.
- Own and maintain key security artefacts for audit-ready cybersecurity documentation including Security Management Plans, Threat Analysis and Risk Assessment (TARA) reports, Risk Assessments, and Remediation Action Plans across both platforms.
Security Assurance & Certification
- Drive security assurance through the full product lifecycle, ensuring every HMND 01 design is robust, compliant, and resilient. Contribute to the continual improvement of security engineering capability across the organisation.
- Ensure compliance with cybersecurity obligations under the EU Machinery Regulation 2023/1230 where cyber controls intersect with safety-critical functions and compliance to IEC 62443 (for industrial/OT product security), and the EU Cyber Resilience Act.
- Provide independent Information Assurance (IA) reviews and risk assessments on complex, high-impact projects — with particular focus on cyber-physical systems where a digital compromise could result in physical harm to operators or end users.
- Review and provide guidance on security risk assessments, risk mitigation plans, mitigation gap analysis, and security management documentation in support of system cybersecurity certification.
Incident Response & Lifecycle Security
- Establish and maintain a Product Security Incident Response (PSIR) process, encompassing coordinated vulnerability disclosure, patch deployment pipelines, and post-field incident analysis.
- Define and oversee security monitoring requirements for deployed fleets, ensuring field data feeds back into risk files and security artefacts in line with post-market surveillance obligations.
Commercial & Bid Support
- Support the production of work package descriptions and cost estimates for product bids, services, and proposals that include product security scope.
- Represent Humanoid's security posture in customer and partner engagements, including regulatory consultations and certification body interactions.
WHAT WE'RE LOOKING FOR
- Proven, hands-on experience with ISO 27001/27004/27005 and the NIST Risk Management Framework (RMF), applied to regulated hardware or embedded product programmes.
- Experience owning a security risk management system for highly regulated, safety-critical products — with background drawn from automotive, commercial vehicle, or industrial automation environments.
- Working knowledge of IEC 62443, with the ability to adapt ISO/SAE 21434 lifecycle methodologies to robotic or electromechanical product context.
- Solid understanding of engineering development lifecycles and how the product cybersecurity specialism aligns with systems engineering, functional safety, and hardware/software co-development.
- Ability to interpret Penetration Test reports and author Remediation Action Plans that address identified vulnerabilities in a structured, risk-prioritised manner.
- Clear, structured communication skills — able to articulate complex security risk arguments to both technical engineers and executive stakeholders with equal confidence.
Preferred:
- Familiarity with Threat Analysis and Risk Assessment (TARA) or equivalent threat modelling methodologies (STRIDE, PASTA) applied to embedded or OT/IT convergent systems.
- Understanding of secure-by-design principles for AI/ML-enabled systems, including securing inference pipelines, model integrity, and cloud-to-edge communication paths.
- Exposure to CAN bus, Ethernet backbone, or wireless interface security in mobile, vehicular, or robotic systems.
- Experience contributing to or establishing a Product Security Incident Response (PSIRT) process or coordinated vulnerability disclosure programme.
- Knowledge of UL 4600, UL 3300, or ISO 13482 and an appreciation of how cybersecurity evidence integrates into safety case arguments.
- Prior engagement with certification bodies (TUV, UL, BSI) or standards development organisations (ISO TC 184, IEC TC 65, SAE, IEEE RAS).
WHAT WE OFFER
- Comprehensive health coverage for US‑based employees, including fully paid medical, dental, and vision insurance, with virtual care and employee assistance resources.
- Meaningful time off to rest and recharge: 23 days of PTO (accrued), separate sick leave, and paid company holidays.
- 401(k) retirement plan with 4% employer match.
- Competitive equity: stock options with meaningful upside as we scale.
- Free daily catered lunch, snacks, and drinks in‑office.
- Collaboration with top‑tier engineers, researchers, and product experts in AI and robotics.
- Freedom to influence the product and own key initiatives.
Location: Palo Alto, California, United States, San Francisco, California, United States
Director of Engineering, Clinical AI & Care Delivery
Location:
San Francisco Bay Area | Hybrid, 2 days/week in our San Francisco or Palo Alto office
About Midi Health:
Midi Health is transforming healthcare for women in midlife, delivering expert, personalized care through a virtual-first platform built around the needs of women in perimenopause and menopause.
Technology is central not only to the patient experience, but to how our clinicians deliver exceptional care at scale. We believe AI will fundamentally reshape care delivery — reducing administrative burden, improving clinical workflows, and giving providers better tools to focus their time where it matters most: with patients.
The Role:
We’re looking for a Director of Engineering, Clinical AI & Care Delivery to lead the engineering teams behind the systems and tools that power Midi’s clinicians, medical assistants, and care workflows.
This is a true player-coach role at the intersection of AI, healthcare, and software engineering. You’ll lead and develop a high-performing engineering team while staying close to the technology — shaping architecture, reviewing code, experimenting with AI and agentic systems, and helping your team solve complex problems.
You’ll also be a senior engineering partner to Product, Clinical, Operations, Data Science, and other leaders across Midi. We expect our engineering leaders to think beyond their immediate teams and help shape how technology and AI can transform care delivery as Midi scales.
What You’ll Own:
Lead the engineering roadmap and execution for Midi’s clinician-facing tools, care delivery systems, clinical workflows, and AI-powered automation.
Identify opportunities to use AI and agentic systems to automate workflows, augment clinicians, and improve the efficiency and quality of care delivery.
Build and lead high-performing engineering teams with a culture of ownership, accountability, speed, and high technical standards.
Stay hands-on through architecture decisions, code reviews, prototyping, and AI-assisted development.
Partner closely with Product, Clinical, Operations, and Data Science to translate complex care delivery problems into scalable technical solutions.
Drive engineering quality, velocity, reliability, and operational health across your area.
Hire, mentor, and develop engineers and engineering leaders as the organization grows.
Collaborate with engineering leaders across Midi on architecture, technical strategy, and company-wide engineering priorities.
Help define how Midi uses AI and modern development tools to fundamentally rethink how healthcare is delivered.
What We’re Looking For:
Deep software engineering foundation.
You’ve spent meaningful time as a senior individual contributor building sophisticated applications and systems.
Proven engineering leadership.
You have 5+ years of engineering management experience and have led organizations of 10+ engineers.
Player-coach mindset.
You’re comfortable operating at the leadership level while remaining technically credible and close enough to the work to help your team make better decisions.
Applied AI experience.
You’ve recently used AI coding agents or AI/LLM technologies to build something meaningful and have a practical understanding of what these technologies can — and cannot — do.
Strong systems thinking.
You can take complex, multi-step human workflows and think creatively about how technology and AI can make them dramatically better.
Executive-level communication and judgment.
You can confidently partner with senior technical, clinical, and operational leaders and communicate complex tradeoffs clearly.
Exceptional cross-functional instincts.
You naturally build trust with stakeholders who may approach problems very differently from an engineer.
First-principles thinking.
You ask the right questions, communicate clearly, and align early rather than building in isolation.
Strong ownership mindset.
You close loops, take accountability for outcomes, and step into problems rather than waiting for someone else to solve them.
Nice to Have:
Experience with AI/ML engineering, LLM-powered products, agentic systems, or workflow automation.
Experience building internal tools or software for complex operational users.
Experience with Python, Django, React, and AWS.
Experience in healthcare or another highly regulated environment.
Familiarity with EHRs such as Athenahealth, clinical workflows, or HIPAA-regulated systems.
Experience building AI products where accuracy, reliability, human oversight, and trust are critical.
Why Midi:
This is an opportunity to work at the frontier of AI and healthcare while solving very real problems for clinicians and patients today.
You’ll help determine how Midi uses technology to scale exceptional care — from automating repetitive workflows to building entirely new ways for clinicians and AI to work together.
If you’re excited about building exceptional engineering teams, staying close to the technology, and applying AI to some of healthcare’s hardest operational problems, we’d love to hear from you.
At Midi Health, we are committed to pay transparency and equity. The estimated salary range for this role is $230,000-325,000 per year, based on factors such as experience and skills. In addition to base salary, employees are eligible for a wide range of benefits and equity in the company,
We believe in fair and competitive compensation practices that align with our values of equity and inclusion. If you have any questions about how we determine pay, we’re happy to discuss further in the hiring process.
#li-JA1
At this time, Midi is unable to provide visa sponsorship.
All Candidates must be authorized to work in the United States without current or future sponsorship needs.
Please note that all official communication from Midi Health will come from an
@joinmidi.com
email address. We will
never
ask for payment of any kind during the application or hiring process. If you receive any suspicious communication claiming to be from Midi Health, please report it immediately by emailing us at
careers@joinmidi.com
.
Midi Health is an Equal Opportunity Employer. We are committed to pay equity and ensure that all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Our compensation philosophy is based on fair, objective criteria and the impact of the role, regardless of an applicant’s salary history.
Please find our
CCPA Privacy Notice for California Candidates
here
.
Location: Palo Alto, California, United States, San Francisco, California, United States
Director of Engineering, Growth & Consumer
Location:
San Francisco Bay Area | Hybrid, 2 days/week in our San Francisco OR Palo Alto office
About Midi Health:
Midi Health is transforming healthcare for women in midlife, delivering expert, personalized care through a virtual-first platform built around the needs of women in perimenopause and menopause.
We’re growing quickly, and technology is at the center of how we reach more patients, create an exceptional care experience, and scale access to high-quality care nationwide. We’re looking for leaders who are excited to build at that intersection of healthcare, technology, and consumer experience.
The Role:
We’re looking for a Director of Engineering, Growth & Consumer to lead the engineering teams behind Midi’s patient experience — from the moment someone first discovers Midi through registration, onboarding, booking, and ongoing engagement with their care.
This is a true player-coach role. You’ll lead and develop a high-performing engineering team while staying close to the technology: shaping architecture, reviewing code, using AI coding tools, and helping your team solve hard problems.
You’ll also be a senior engineering partner to Product, Marketing, Design, Data Science, and Clinical leaders. We expect our engineering leaders to think beyond their immediate teams, contribute to company-wide technical decisions, and help shape how we build as Midi scales.
What You’ll Own:
Lead the engineering roadmap and execution for Midi’s consumer and growth experiences, including registration, onboarding, appointment booking, patient engagement, prescription and supplement commerce, and growth loops.
Build and lead high-performing engineering teams with a culture of ownership, accountability, speed, and high technical standards.
Stay hands-on with the technology through architecture decisions, code reviews, prototyping, and AI-assisted development.
Partner closely with Product, Marketing, Design, and Data Science to translate business and patient needs into scalable technical solutions.
Drive engineering quality, velocity, reliability, and operational health across your area.
Hire, mentor, and develop engineers and engineering leaders as the organization grows.
Collaborate with engineering leaders across Midi to make thoughtful decisions for the broader technology organization — not just your individual area.
Help define how Midi uses AI and modern development tools to fundamentally improve how software is built.
What We’re Looking For:
Deep software engineering foundation.
You’ve spent meaningful time as a senior individual contributor building sophisticated applications and consumer-facing experiences.
Proven engineering leadership.
You have 5+ years of engineering management experience and have led organizations of 10+ engineers.
Player-coach mindset.
You’re comfortable operating at the leadership level while remaining technically credible and close enough to the work to help your team make better decisions.
Strong product and consumer instincts.
You understand that great engineering isn’t just about technical elegance — it’s about building experiences that drive meaningful outcomes for users and the business.
Executive-level communication and judgment.
You can confidently partner with senior leaders, navigate ambiguity, influence direction, and communicate technical tradeoffs clearly.
Exceptional cross-functional instincts.
You naturally build trust with Product, Design, Marketing, Data Science, and other non-engineering partners.
AI-native approach to engineering.
You’ve recently built or shipped something meaningful using AI coding agents and have a practical understanding of how AI is changing what engineering teams can accomplish.
First-principles thinking.
You ask the right questions, communicate clearly, and align early rather than building in isolation.
Strong ownership mindset.
You close loops, take accountability for outcomes, and step into problems rather than waiting for someone else to solve them.
Nice to Have:
Experience leading Growth Engineering, Consumer Engineering, Martech, or digital commerce teams.
Experience building high-scale consumer products where conversion, engagement, retention, or experimentation are core to the business.
Experience with Python, Django, React, and AWS.
Experience working in healthcare, fintech, or another regulated environment.
Experience building experimentation platforms, personalization systems, or AI-powered consumer experiences.
Why Midi:
This is an opportunity to build technology that directly impacts how women access healthcare — at a company experiencing significant growth and still early enough that engineering leaders can have an outsized impact.
You’ll have the opportunity to shape not only the products patients use, but also how Midi’s engineering organization operates, scales, and takes advantage of a rapidly changing technology landscape.
If you’re energized by building consumer experiences, developing exceptional engineering teams, and rethinking what’s possible with AI-native software development, we’d love to hear from you.
At Midi Health, we are committed to pay transparency and equity. The estimated salary range for this role is $230,000-325,000 per year, based on factors such as experience and skills. In addition to base salary, employees are eligible for a wide range of benefits and equity in the company,
We believe in fair and competitive compensation practices that align with our values of equity and inclusion. If you have any questions about how we determine pay, we’re happy to discuss further in the hiring process.
#li-JA1
At this time, Midi is unable to provide visa sponsorship.
All Candidates must be authorized to work in the United States without current or future sponsorship needs.
Please note that all official communication from Midi Health will come from an
@joinmidi.com
email address. We will
never
ask for payment of any kind during the application or hiring process. If you receive any suspicious communication claiming to be from Midi Health, please report it immediately by emailing us at
careers@joinmidi.com
.
Midi Health is an Equal Opportunity Employer. We are committed to pay equity and ensure that all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Our compensation philosophy is based on fair, objective criteria and the impact of the role, regardless of an applicant’s salary history.
Please find our
CCPA Privacy Notice for California Candidates
here
.
Location: Remote
Chartbeat Inc. is the parent company of Chartbeat, Tubular Labs, FatTail, and Lineup Systems. Together, we’re shaping the future of media strategy and revenue. Trusted by the world's top media brands, Chartbeat, Inc. combines analytics that power smarter audience strategies with revenue solutions that simplify ad operations and accelerate monetization.
Our mission is to help customers grow valuable media brands with their content. Join our diverse group of focused, hardworking professionals who are passionate about doing work that’s challenging and fun — and who strive to maintain a healthy work/life balance.
Chartbeat Inc. is the parent company of Chartbeat, Tubular Labs, FatTail, and Lineup Systems. Together, we’re shaping the future of media strategy and revenue. Trusted by the world's top media brands, Chartbeat, Inc. combines analytics that power smarter audience strategies with revenue solutions that simplify ad operations and accelerate monetization.
The Solutions Consultant becomes an expert in the Tubular platform, demonstrating its value to media companies and brands. Working closely with Sales, Customer Success, Product, Engineering, and Marketing, the role translates prospect needs and KPIs into compelling value propositions, manages demos and trials against clear success criteria, and supports API opportunities. This is an individual contributor role within Solutions Consulting, applying team methodologies and developing expertise at the intersection of data, media and sales.
Who We’re Looking For
Become a Tubular Social Video platform and customer expert, demonstrating at both a granular and high level the value the software provides to prospects.
Strategically craft effective and compelling value propositions that incorporate prospects’ KPIs to advance the buying process.
Manage the prospect demo and trial process with assigned sales representatives, ensuring prospects reach clear success criteria and understand the value of the platform.
Ask relevant probing questions to validate business issues and frame the Chartbeat solution around identified client needs.
Lead the scoping, qualification and estimation of API opportunities in collaboration with Engineering and Sales, ensuring prospects understand integration requirements and timelines; seek senior or manager support where complexity requires it.
Partner closely with Sales and Customer Success on active deals and accounts, supporting prospects and clients throughout the buying process and providing clear handoffs of requirements and agreed scope to Customer Success or implementation teams.
Collaborate with Marketing and PMM to identify custom collateral and materials that strengthen the sales process and improve conversion.
Work with Product and Engineering to channel customer-facing feedback into roadmap decisions and surface technical insights that improve the platform.
Track demo and trial-related metrics to optimise the impact of Solutions Consulting on sales processes and contribute practical feedback to team improvements.
Apply team methodologies and adopt and iterate on AI-assisted workflows to improve day-to-day work, sharing useful practices with the team.
Requirements
2–4 years of experience in a client-facing role at a SaaS, media analytics or data vendor, ideally supporting media companies or brands. Experience in a complex B2B or enterprise sales environment is a strong plus.
Strong understanding of the social video and branded content ecosystem, including how YouTube, TikTok and Instagram drive measurable business outcomes for media companies and brands.
Ability to independently interpret data, identify trends and build clear narratives from raw numbers; solid understanding of media business models and how content performance data informs editorial and commercial decisions.
Ability to communicate Chartbeat’s business value succinctly, work with key stakeholders to prove ROI, and learn the unique business needs of a broad spectrum of companies.
Strong listening skills and the ability to translate prospect needs into specific use cases and platform functionality.
Basic understanding of APIs and data integrations; confidence discussing technical requirements with technical and non-technical stakeholders.
Comfort collaborating with sales personalities and thriving in a fast-paced startup environment.
Comfort experimenting with AI tools and adopting and iterating on AI-assisted workflows.
Business fluency in English and Spanish is preferred; proficiency in Portuguese is a plus.
Demonstrated ability to manage multiple concurrent customer opportunities and structured technical evaluations or proof-of-concept engagements, maintaining clear success criteria, timelines and stakeholder follow-through.
Confidence presenting to technical, commercial and executive audiences, adapting communication style and handling questions or objections effectively in live customer settings.
Strong written communication skills, including the ability to contribute to RFI/RFP responses, solution documentation and customer technical due-diligence materials.
Working knowledge of relevant competitors and adjacent platforms, with the ability to articulate Chartbeat differentiation accurately and constructively
Compensation & Benefits
Salary range: $90K-$115K Base + variable
Comprehensive Health, Dental, and Vision Insurance
401K with company match (100% of the first 3% and 50% of the next 2%)
Fully Paid Parental Leave - 18 weeks for birthing parents, 12 weeks for non-birthing parents
Phone and internet stipend
Wellness, learning, and coworking reimbursements
Flexible work hours
Unlimited PTO
11 paid holidays and December holiday closure
Annual In-Person Event
Diversity, Equity, and Inclusion Statement
At Chartbeat we strive to create and continually grow as a company where all employees are able to be their authentic selves. We are committed to recruiting, hiring, and retaining employees from different backgrounds, viewpoints, and experiences. Our strength is our diversity and we are dedicated to continuously reflect upon, and evolve our efforts to maintain a diverse, equitable and inclusive ecosystem.
Equal Opportunity Employment Statement
Chartbeat is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.
Chartbeat's CCPA disclosure notice can be found
here
.
Location: Miami, United States
About the company
Our mission is that “Any financial application can onboard any user, anywhere in the world, in 1 click.”
Transak provides onboarding to financial applications through authentication, KYC, risk checks, and fiat on/off ramps. This is a next generation of infrastructure for the next generation of financial applications that are built on blockchain and stablecoin rails. Our API and widget-based solutions are used by top partners like MetaMask, Coinbase, Ledger, and Trust Wallet to enable seamless onboarding of over 10 million users across over 450 active applications.
We have raised over $37M from top-tier investors including
Consensys, Tether, and Animoca Brands
About the Role
Transak requires a Product Partnerships Manager to own, deepen, and protect the existing product-level partner relationships that power our on/off-ramp infrastructure. The priority is relationship continuity, integration health, service quality, commercial performance, and partner confidence across Transak’s current partner base.
This role centers on partnerships that are already directly tied to our product surface: payment methods and rails, API integrations, banking and PSP relationships, liquidity providers, fraud/risk providers, and ecosystem integrations.
The person will manage strategic product partnerships across existing payments, crypto infrastructure, wallets, exchanges, fintechs, banks, PSPs, and ecosystem partners. They must be commercially sharp, technically fluent, operationally disciplined, and able to translate partner issues, capabilities, and roadmap opportunities into clear internal execution plans.
This role should not be treated as a generic business development or international expansion hire. It requires hands-on product partnership management: improving the quality of existing partner relationships, running structured account plans, managing escalations, driving integration and performance improvements, protecting revenue continuity, and identifying expansion opportunities within current relationships before sourcing new markets or new partners.
Key Responsibilities
1. Product Partnership Management
Own day-to-day and senior-level relationships with key product partners globally, with emphasis on the Americas.
Manage partnerships tied directly to the product: payment rails, payment methods, APIs, banking integrations, wallets, exchanges, and infrastructure providers.
Maintain strong partner confidence through clear communication, responsiveness, and structured follow-through.
Build account plans for priority partners, including revenue opportunities, product dependencies, integration health, risks, and executive touchpoints.
Run regular partner business reviews tracking product performance: conversion, payment-method coverage, uptime, latency, support SLAs, issues, decisions, and next steps.
Escalate relationship and integration risks early and propose practical recovery plans.
2. Existing Partner Growth & Relationship Depth
Build structured account plans for priority existing partners, including relationship map, executive sponsor, commercial contribution, product dependencies, integration health, service issues, risks, and growth opportunities.
Deepen senior and working-level relationships with current partners through regular business reviews, clear follow-through, and proactive communication.
Identify opportunities to expand value within existing relationships: additional payment methods, improved coverage, better conversion, higher approval rates, stronger SLAs, better partner tooling, and co-developed product improvements.
Maintain a clear view of each partner’s strategic importance, operational health, commercial performance, renewal or contract considerations, and unresolved blockers.
Coordinate internal action plans across Commercial, Product, Engineering, Legal, Compliance, Risk, Operations, and Finance to improve partner outcomes.
Treat new market or new partner expansion as secondary unless it directly supports an existing strategic relationship or protects a current revenue-critical capability.
3. Product & Integration Execution
Translate partner capabilities and asks into clear product requirements and integration plans.
Partner with Product and Engineering on integration priorities, roadmap dependencies, API specifications, and partner-facing timelines.
Track integration health post-launch: adoption, conversion, error rates, payment-method performance, and partner-reported issues.
Work with Operations, Risk, and Compliance to resolve partner product issues and improve service quality.
Keep internal stakeholders aligned through concise updates, decision logs, and action trackers.
Ensure partner commitments are realistic, documented, and owned.
4. Commercial Growth & Revenue Ownership
Identify growth opportunities with existing and new partners alongside the Revenue team (Sales and Customer Success).
Negotiate or support commercial discussions, including pricing, volume commitments, SLAs, integration priorities, and co-marketing opportunities.
Track partner performance, revenue impact, conversion, payment-method coverage, operational issues, and market-specific blockers.
Work with Finance to build evidence-based business cases for partner and market investments.
Balance growth ambition with risk, compliance, and operational readiness.
5. Partner Portfolio Management & Ecosystem Intelligence
Maintain a clear portfolio view of existing product partners across wallets, exchanges, fintechs, payment providers, banks, crypto infrastructure firms, risk providers, and local payment-method providers.
Segment partners by strategic value, revenue contribution, product dependency, integration complexity, operational risk, executive relationship strength, and growth potential.
Prioritize partner work by protecting revenue continuity, improving product performance, reducing operational friction, strengthening strategic relationships, and unlocking near-term value from existing integrations.
Represent Transak credibly in partner discussions, QBRs, escalation forums, renewal conversations, industry forums, and market-development conversations.
Identify competitive threats, market shifts, partner roadmap changes, and emerging partner needs that could affect existing relationships.
Feed partner intelligence into leadership planning, product strategy, commercial planning, and risk management.
Must-Haves
Mid-career experience: 5-10 years in product partnerships, strategic partnerships, business development, account management, or ecosystem development, with direct product integration ownership.
Direct experience in fintech, payments, crypto, wallets, exchanges, banking infrastructure, remittance, PSPs, or related financial services.
Hands-on experience with API-based partner integrations and product-dependent partner relationships.
Strong relationship management skills with senior external stakeholders.
Demonstrated ability to manage complex partner escalations and cross-functional execution.
Strong commercial judgement and comfort with revenue and partner-performance metrics.
Cross-functional collaboration: experience working across Product, Engineering, Operations, Compliance, Legal, Risk, and Finance.
Clear written communication and disciplined follow-through.
Nice-to-Haves
Existing network across fintech, crypto, payments, wallets, exchanges, PSPs, risk providers, or banking partners, particularly among Transak-relevant partner categories.
Experience growing, renewing, repairing, or scaling existing product partnerships across complex payment, banking, risk, or crypto infrastructure relationships.
Prior work at an on/off-ramp, crypto exchange, wallet, PSP, acquirer, fintech infrastructure company, neobank, or remittance company.
Experience negotiating commercial agreements, pricing, SLAs, or integration commitments.
Technical fluency: comfort reading API documentation and discussing integration architecture with Engineering.
Spanish and/or Portuguese language ability.
Experience with regulated financial services environments.
Comfort with data-driven account planning and partner performance reviews.
Location: Pensacola, FL
About Us
Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, Ohio, Kentucky, Mississippi, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today!
The
LPN Care Coordinator Team Lead
is a senior, field-based role within Ennoble Care’s Care Coordination program. This position combines hands-on, embedded care coordination responsibilities with the oversight, leadership, and operational management of a team of 8–12 Embedded Care Coordinators (CCs) across clinics.
The Team Lead serves as the subject matter expert for facility-based care coordination, acting as a trusted bridge between Ennoble Care’s clinical teams, clinical staff, and the broader care coordination function.
Ennoble Care fosters an integrated, respectful culture that values accountability, meaningful impact, and long-term professional growth based on performance and organizational needs.
KEY RESPONSIBILITIES
Clinical Operations & Patient Care
Maintain consistent embedded presence at assigned clinics and serve as a practicing CC for Ennoble Care's patient panel where applicable (depending on panel size expectations above)
Execute all core daily CC responsibilities such as prescription management, lab/radiology orders, referral coordination, pre-visit check-ins, missed treatment outreach, and post-discharge follow-up
Function as the “glue” between facility staff and Ennoble Care’s services, including house calls, hospice, and ancillary programs
Conduct proactive rounds with both patients and clinic staff, respond to acute patient needs, and escalate to providers as appropriate
Meet the same daily task minute goal as a standard Team Lead (400 mins/day), unless engaged in approved training or onboarding activities
Support facilitated telehealth and RPM programs within assigned facilities
Team Leadership & Oversight
Directly oversee a team of 8–12 Embedded CCs across multiple facilities and/or markets
Provide day-to-day guidance, coaching, and support — ensuring all CCs execute daily responsibilities consistently and to standard
Serve as the primary point of escalation and problem-solving resource for the embedded CC team
Monitor individual and team performance against KPIs; address performance gaps directly or escalate as needed
Coordinate with the providers to ensure they have everything needed from the CC team
Partner with leadership on staffing decisions, performance management, and team development
Set and model the standard for documentation quality, reliability, communication, and patient engagement
Backfill for Embedded CCs as needed to maintain care continuity
Travel to facilities to oversee Care Coordinators and assist as needed
Training & Onboarding
Support onboarding and training of new Embedded CCs, ensuring completion of all required credentialing and training modules
Support new Embedded CCs through their ramp period, setting performance expectations and conducting regular check-ins
Clinic Relationships & Collaboration
Build and maintain strong working relationships with clinic staff to ensure smooth day-to-day coordination
Represent the CC team professionally in any joint meetings
Performance Tracking & Process Improvement
Monitor and report on clinical and operational metrics weekly; track and escalate any metric trending off target in a timely manner
Ensure accurate, up-to-date patient documentation in OA at all times
Flag operational issues, workflow gaps, or patient concerns promptly and propose solutions
Help refine and update CC-facing tools, checklists, and SOPs as the program evolves
QUALIFICATIONS
Required
CMA or LPN license required
Valid Driver's license and access to a vehicle required
At least 2 years of management experience in a healthcare setting
Knowledge of principles and processes for providing customer and patient services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
Proficiency in the structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar
Understanding of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects
Familiarity with principles and procedures for personnel management
Preferred
Experience in a lead, senior, or supervisory care coordination role
Familiarity with facility-based operations and workflows
Experience onboarding or training colleagues in care coordination workflows
COMPENSATION & BENEFITS
Starting salary: $50,000
Quarterly bonus opportunities based on performance
Mileage reimbursement eligibility when traveling between clinics
Full-time benefits eligibility after 30 days of employment with a variety of options, including a Wellness Pet Plan for your furry family members!
We appreciate your interest in joining Ennoble Care,
where
To Care is an Honor
❤️
#brown
Full-time employees qualify for the following benefits:
Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
Paid Time Off
Paid Office Holidays
All employees qualify for these benefits:
Paid Sick Time
401(k) with up to 3% company match
Referral Program
Payactiv: pay-on-demand. Cash out earned money when and where you need it!
Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.
Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against
protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national
origin, religion, disability, and veteran status.
Location: Remote
Vectra® is the leader in AI-driven threat detection and response for hybrid and multi-cloud enterprises.
The Vectra AI Platform delivers integrated signal across public cloud, SaaS, identity, and data center networks in a single platform. Powered by patented Attack Signal Intelligence, it empowers security teams to rapidly prioritize, investigate and respond to the most advanced cyber-attacks. With 35 patents in AI-driven threat detection and the most vendor references in MITRE D3FEND, organizations worldwide rely on the Vectra AI to move at the speed and scale of hybrid attackers. For more information, visit www.vectra.ai.
Position Overview
As a Security Engineer (Pre‑Sales) at Vectra.ai, you will blend deep technical expertise with strong customer‑facing skills to build trust, influence architectural direction, and drive successful outcomes for our clients. You’ll guide prospects through technical discovery, articulate how Vectra’s AI‑driven detection and response platform solves their most critical security challenges, and deliver compelling demonstrations and proofs‑of‑concept that showcase our value.
Responsibilities
Pre-Sales support and Technical Account Management associated to your Regional Sales Managers
Walk customers and partners through demos and problem solving in clear, concise matter by being the subject matter expert on all things Vectra.
Communicate cross functionally constantly to ensure all key stakeholders are in the loop in order to insure best-of-breed products, tools and documentations.
Develop and maintain an in-depth technical knowledge of the Vectra product line.
Identify new opportunities by creating and developing strong technical relationships with customers and channel partners.
Maintain knowledge at a high technical level of the current security landscape.
Collaborate with Customers on Technology reviews, product findings, and integration with other technologies they may have.
Collaborate with other Vectra Engineers on high-level projects to deliver Vectra technologies to our customers.
Explore and maintain knowledge of Vectra's key competitors.
Participate in deployment review and forecast calls.
Participate in design review and release meetings.
Travel as needed within region.
Experience and soft skills
Startup DNA is a must: willing and able to do "whatever it takes" with motivation to find solutions rather than admire the challenge.
Customer-first behavior is a must.
Ability to work hands-in-hands with your Sales counterpart (RSM)
.
5+ years' experience in a Technical Account Management or Security Engineering role supporting US federal agencies.
Large account management experience is required.
Active Security Clearance (Top secret or above preferred)
Technical qualifications
Deep understanding of security-focused product lines (CASB, EDR, SIEM or forensics-type platforms) with the ability to translate into value and security best practices.
Strong knowledge in networking and ability to understand L3 to L7 OSI layers.
String written (RFP) and verbal communications (Pre-sales presentations and conferences) are a must.
Good understanding of an attacker progression (Red Team or Pentest). Certifications such as CEH, OSCP, OSCE is a plus.
Good understanding of Incident Response (Blue Team) methodologies. Certifications such as GNFA is a plus.
Good understanding of Cloud Security and Network Architectures. Certifications such as AWS Certified Security Specialty (SCS-C01) is a plus.
Good understanding of Security Processes and methodologies. Certifications such as CISSP is a plus
Vectra provides a comprehensive total rewards package
that
supports
the
financial,
physical, mental and overall health of
our employees
and their families.
Compensation includes competitive base pay, incentive pla
n eligibility, and participation in the employee equity plan (stock options).
Specific benefits
offered
var
ies
by location, but commonly in
clude
health care insurance
,
income protection
/ life insurance
,
access to retirement
savings
plans, behavioral &
emotional
wellness
services
, generous time away from work,
and
a comprehensive employee recognition program.
Vectra is committed to creating a diverse environment and is proud to be an equal opportunity employer.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
Location: Dallas, Texas
Who We Are:
Galaxy Digital Inc. (Nasdaq: GLXY) is a global leader in digital assets and data center infrastructure, growing the economy that runs on code. Galaxy delivers the onchain infrastructure that connects institutions to digital assets, including trading, advisory, asset management, staking, self-custody, and tokenization. Galaxy also develops and operates data center infrastructure to power AI and HPC workloads. Anchored by its Helios campus in Texas, Galaxy is building a multi-gigawatt pipeline of more than 5.7 GW of potential capacity, positioning it among the largest and fastest-growing data center developers in North America.
The Company is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia.
Additional information about Galaxy's businesses and products is available on
www.galaxy.com
.
What We Value:
We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be.
Seek Excellence.
Be Selective To Be Effective.
Be Highly Aligned, Loosely Coupled.
Disagree Transparently.
Encourage Independent Decision-Making.
Build Dream Teams.
Who You Are:
The Project Management Office (PMO) Project Manager (Growth, Development, Power) is the PMO's embedded project management partner to the Growth, Development, and Power functions, providing the cross-functional coordination and execution structure required to move sites and related initiatives through the broader organization. Growth, Development, and Power sits at the intersection of numerous internal and external stakeholders.
Progress may depend on Pre-Construction, Construction, Operations, Technology, Finance, Finance, Procurement, Legal, Community Relations, Government Relations, consultants, and external agencies. While Growth, Development, and Power leadership and subject matter experts retain ownership of technical and development decisions, the PM ensures that the work surrounding those decisions is coordinated across the business.
The role creates visibility into what needs to happen, by whom, and when; identifies downstream impacts and dependencies early; and ensures other departments are engaged before gaps become schedule, resource, or business risks. This allows Growth, Development, and Power leaders to focus on development strategy and technical execution while the PM ensures that cross-functional commitments, dependencies, decisions, and business processes remain aligned and moving forward.
What You’ll Do:
Partner with Growth, Development, and Power leadership to understand the development pipeline, departmental priorities, upcoming milestones, constraints, and cross-functional requirements.
Break complex initiatives into clear workstreams, milestones, tasks, dependencies, owners, and decision points.
Maintain portfolio-level visibility into Growth, Development, and Power activities and ensure key initiatives are accurately represented in the PMO project management systems.
Identify and manage dependencies between Site Development and Pre-Construction, Construction, Operations, Technology, Finance, Procurement, Legal, Community Relations, Government Relations, and other stakeholders.
Engage impacted departments early when Growth, Development, and Power activities have downstream implications for scope, timing, resources, cost, or execution.
Establish and facilitate cross-functional meetings needed to resolve dependencies, align plans, make decisions, and maintain progress.
Track commitments and action items across departments and ensure accountability for agreed deliverables.
Identify emerging risks, constraints, stalled activities, resource conflicts, or unclear ownership and facilitate resolution.
Escalate issues to Growth, Development, and Power leadership, the Head of PMO, or broader business leadership when appropriate.
Support prioritization and sequencing across sites and initiatives by maintaining visibility into dependencies, capacity, timing, and competing demands.
Coordinate with Procurement, Finance, Legal, and other support functions to ensure required business processes are understood, planned for, and initiated at the appropriate stage.
Support Growth, Development, and Power leadership with capacity and resourcing discussions by providing visibility into the volume and complexity of current and upcoming work.
Improve communication and handoffs between Growth, Development and downstream teams, particularly Pre-Construction and EHS.
Provide leadership with clear reporting on progress, upcoming milestones, dependencies, risks, resource constraints, and decisions required.
Act as an impartial facilitator when cross-department priorities or expectations are misaligned.
Partner with the Head of PMO and other embedded PMO PMs to consistently apply PMO standards, tools, processes, and reporting practices.
What We’re Looking For:
3+ years of experience in project or program management in the data center, power infrastructure, industrial development, or related industries.
Working knowledge of site development processes sufficient to understand key milestones, dependencies, terminology, and downstream impacts.
Basic knowledge of real estate contracts, with a general understanding of common gating items in the closing process.
Proficient in leveraging AI tools to manage, streamline, and enhance project workstreams.
Demonstrated experience coordinating initiatives across multiple technical and business functions.
Strong ability to translate complex or loosely defined initiatives into structured, trackable execution plans.
Excellent facilitation and stakeholder-management skills, particularly in environments where accountability spans multiple departments.
Ability to identify dependencies, organizational gaps, and risks and proactively bring the appropriate stakeholders together to resolve them.
Strong organizational and analytical skills with experience managing multiple concurrent initiatives.
Experience with project/work management and collaboration platforms such as Jira, Confluence, or equivalent tools.
Strong written and verbal communication skills with the ability to provide concise reporting to department and business leadership.
PMP or equivalent certification preferred.
What We Offer (US):
Competitive base salary and discretionary bonus
Flexible Time Off (i.e. unlimited paid vacation days)
Company paid Holidays (11)
Company paid sick leave
Company-paid health and protective benefits for employees, partners, and other dependents
3% 401(k) company contribution
Generous paid Parental Leave
Free virtual coaching and counseling sessions through Ginger
Opportunities to learn about the Crypto industry
Free daily snacks in-office
Smart, entrepreneurial, and fun colleagues
Employee Resource Groups
*Benefits may vary depending on location.
Apply now and join us on our mission to engineer a new economic paradigm.
Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances.
We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact
careers@galaxy.com.
Location: New York, NY (HQ); San Francisco, CA; Chicago, IL; Miami, FL
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
Ramp is building institutional partnerships with top global strategy consulting firms that shape finance transformation and technology decisions for the CFOs and CEOs we serve. These firms influence clients before a buying process begins, advise on the operating and technology decisions that define transformation programs, and can help clients move from strategy to live operational capability.
Ramp has an opportunity to build relationships that create value for the firm, its clients, and Ramp, across executive engagement, thought leadership, co-sell, and shared client work. This role will own those relationships and turn them into an institutional go-to-market motion: building credibility with firm leadership, identifying the right client and practice wedges, developing firm-specific plans, leveraging Ramp’s data to amplify firms’ thought leadership, and creating repeatable paths to joint client outcomes.
This is a build from the ground up. Ramp's relationships across this ecosystem are early and largely informal today, and this person will be responsible for the relationship, the partnership thesis, and the operating motion that makes a firm a meaningful Ramp partner over time. It is a broader remit than a typical partnerships role.
What You'll Do
- Own Ramp's relationships with a portfolio of top-tier strategy and advisory firms (e.g., McKinsey, Bain, BCG), serving as the primary relationship owner and building credibility with senior firm leadership
- Turn executive introductions into structured partnerships, developing the partnership thesis, relationship map, executive sponsor plan, target practices and client wedge for each firm
- Negotiate and close the first formal agreements between Ramp and these firms
- Build market-facing proof points with Ramp's leadership, marketing and product teams, including executive events, thought leadership and shared client stories
- Coordinate execution across Ramp, bringing the right Account Executives, Customer Success Managers, Product, AI Solutions and executive sponsors into each firm relationship
- Establish and maintain the operating cadence: relationship maps, firm plans, account maps and next steps
What You Need
- 4+ years of experience at a leading strategy consulting firm (e.g., McKinsey, Bain, BCG)
- Exceptional executive presence. You can hold a room with senior leaders, earn trust quickly, and be trusted to represent Ramp in meetings without support
- Proven ability to run many work streams and complicated stakeholder management
- A builder's instinct. You are energized by an empty page, comfortable without a playbook, and bring structure to ambiguity
- Excellent written and verbal communication, and the judgment to calibrate between an executive conversation and a working session
- Willingness to travel approximately 25% and to be based in a major metro. New York preferred
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: New York, NY (HQ); San Francisco, CA; Chicago, IL; Miami, FL
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
Ramp is building institutional partnerships with the GSI (Global System Integrators), Big-Four consulting firms, and global advisory firms that shape finance transformation, ERP modernization, and technology decisions for the CFOs and finance leaders we serve. These organizations are often in the room when enterprise clients are redesigning their finance stack, selecting technology, or moving from strategy into implementation.
This portfolio spans the largest global professional services firms (e.g., Deloitte) and GSIs (e.g., Infosys). They are complex organizations with distinct service lines (e.g., ERP, Tech Modernization, Finance Transformation) each with its own leadership, incentives, and economics, so earning credibility inside one is as much about navigating the firm as it is about the relationship.
This role will own Ramp's relationship with that network of firms, building firm-specific go-to-market motions that can include executive engagement, account mapping, co-sell, implementation alignment, thought leadership, and events. Ramp's relationships here are early and largely informal today, so this person will be responsible for the relationship, the partnership thesis, and the operating motion that makes a firm a meaningful Ramp partner over time.
What You'll Do
- Own Ramp's relationships with a portfolio of the largest global professional services, GSIs, and consulting firms, serving as the primary relationship owner
- Map each firm and build credibility with the partners, practice leaders, alliance teams and client-service teams who matter most
- Turn executive introductions into structured partnerships, developing the partnership thesis, executive sponsor plan, target practices and client wedge for each firm
- Negotiate and close the first formal agreements between Ramp and these firms
- Build market-facing proof points with Ramp's leadership, marketing and product teams, including executive events, thought leadership and shared client stories
- Coordinate execution across Ramp, bringing the right Account Executives, Customer Success Managers, Product, AI Solutions and executive sponsors into each firm relationship
- Establish and maintain the operating cadence: relationship maps, firm plans, account maps and next steps
What You Need
- 6+ years of experience in consulting, alliances, partnerships or an adjacent role. Time inside a top-tier professional services or global consulting firm (e.g., McKinsey, Bain, BCG, Deloitte) is strongly preferred.
- Exceptional executive presence. You can hold a room with senior leaders, earn trust quickly, and be trusted to represent Ramp in meetings without support
- Fluency in how large, matrixed professional services firms actually work, including how practices are incentivized and how a technology partner earns internal endorsement
- Proven ability to run many workstreams and complex stakeholder management
- A builder's instinct. You are energized by an empty page, comfortable without a playbook, and bring structure to ambiguity
- Excellent written and verbal communication, and the judgment to calibrate between an executive conversation and a working session
- Willingness to travel approximately 25% and to be based in a major metro. New York preferred
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: Toronto, Canada
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
We’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
What you will do as a Customer Engineer
The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling).
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
Education
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Travel
This role will require travel up to 20–50% to attend customer meetings, conferences, industry events, and other in-person team meetings, within the assigned territory. For this reason, candidates must have reliable personal or local public transportation to complete all required travel. Required travel is reimbursable in accordance with the Company's Travel & Expense Policy, as it may be amended from time to time.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Canada; United States
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
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THE ROLE
Docker's Product-Led Growth (PLG) team owns turning product usage into revenue across the full Platform: the Container business (Docker Desktop, Docker Hub, Docker Build Cloud, Docker Scout) and the AI business (Sandboxes, AI Governance, Model Runner, MCP Toolkit, MCP Catalog). Lifecycle marketing is one of the fastest-scaling parts of that team: it already owns user and admin nurtures, renewal automation, and first-touch outreach for PQLs and inbound leads, running against a marketable base in the tens of millions.
As Senior Lifecycle Marketer, you'll report directly to the VP of PLG and partner closely with our existing lifecycle marketing lead. You'll take ownership of assigned products, audiences, and lifecycle stages, with real input into shaping the approach for what you own, not just shipping someone else's plan, and you'll help turn a fast-growing list of priorities into a structured, scalable lifecycle engine.
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WHAT MAKES SOMEONE SUCCESSFUL IN THIS ROLE
- Lifecycle Fluency: You think in full user journeys, not campaigns. You've done lifecycle marketing specifically, not just growth or demand gen, and you know how nurture, activation, retention, and renewal connect across a product's full lifecycle.
- Builder's Mindset: You'd rather own a program end to end, strategy, build, QA, and send, than hand pieces of it off. You bring structure to ambiguity: turning a fast-growing list of priorities into themes, a build queue, and a sequenced roadmap.
- Audience & Signal Validation: You know how to validate an audience and its underlying signal before it ships: spot-checking record-level data, sanity-checking targeting logic, and catching a bad segment before it reaches users. You don't need to write SQL yourself, but you can work directly with data teams to confirm a list is right.
- Cross-Functional Operator: You operate well across marketing, sales (BDR and renewals), data, and design/agency partners, and you know how to keep programs moving even when you don't own every dependency.
- Marketing Automation Execution: You've personally built campaigns in Marketo or an equivalent platform, not just briefed them: audience builds, suppressions and contact governance, pre-send QA and live proofs, and launch monitoring, including troubleshooting a broken data sync in the moment.
- Technical Translation: You can take a technical product or a raw usage signal, a feature adoption event, a usage threshold, a new capability, and turn it into messaging that reads credible to a developer or admin, not generic marketing copy.
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RESPONSIBILITIES
- Build the Lifecycle Engine: Own and build lifecycle campaigns (email and in-product messaging) across Docker's Container and AI Platform products, including Sandboxes and AI Governance, for both end users and admins.
- Scale Programmatic Sends: Design and run large-scale programmatic sends, such as recurring account health checks, to a base in the tens of millions, working within the team's marketing automation stack (currently Marketo and Mailgun; expect a platform transition in the next 6–12 months).
- Automate Lead and Renewal Motions: Stand up and run automated first-touch flows for PQLs and inbound leads, in partnership with BDR and renewals stakeholders.
- Validate Audiences & Signals: Partner with data and growth engineering to pull the usage signals campaigns depend on (Snowflake and internal data tools), and validate that an audience and its underlying signal are correct before every send.
- Manage Suppressions & Contact Governance: Own suppression lists and contact governance rules so campaigns stay compliant and don't over-message or reach the wrong audience.
- QA, Launch Monitoring & Troubleshooting: Run pre-send QA and live proofs on every campaign, monitor launches as they go out, and troubleshoot issues in real time, including broken data syncs.
- Translate Signals into Messaging: Turn technical product usage and adoption signals into messaging that reads credible and useful to developers and admins, not generic marketing copy.
- Shape and Sequence Strategy: Take a fast-growing list of priorities and turn it into a concrete build queue: itemize the work, sequence it, and flag capacity or dependency issues early.
- Coordinate Design & Agency Partners: Work with design and agency partners to keep campaign quality and turnaround on track.
- Operationalize Reporting: Own naming, tracking, and reporting on programs so the rest of the team has visibility into what's live, what's next, and what it's driving.
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QUALIFICATIONS
- Lifecycle Marketing Experience: A background specifically in lifecycle marketing, not pure growth or demand gen, ideally inside a PLG or self-serve motion.
- Proven Program Ownership: A track record of owning campaigns end to end (strategy, build, QA, send) and shipping programs that moved a real metric: activation, retention, or renewal conversion.
- Marketing Automation Build Experience: Hands-on build experience in Marketo or an equivalent marketing automation platform: audience builds, program/campaign setup, suppressions and contact governance, pre-send QA and live proofs, and launch monitoring.
- Data & Targeting Validation: Comfortable working directly with data teams to validate record-level data and targeting logic, for example auditing who's actually in a segment or spot-checking a list against expectations. Writing SQL yourself is a plus, not a requirement.
- Technical-to-Message Translation: A track record of turning a technical product or a raw usage signal into messaging that reads credible to a developer or admin audience, not generic marketing copy.
- Technical Familiarity: Comfort navigating developer ecosystems, cloud infrastructure, or complex multi-product software platforms.
- Independent Ownership: Senior-level judgment and ownership as an individual contributor: you can run with ambiguity and drive a program without every step spelled out, and you collaborate well with another senior peer on the team.
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WHAT TO EXPECT
FIRST 30 DAYS
- Immerse & Align: Get up to speed on Docker's PLG motion, product surface area (Container and AI), and the programs lifecycle already owns. Build a working relationship with data, BDR, renewals, and design/agency partners.
- Program & Tooling Audit: Audit the current state of user and admin nurtures, renewal automation, and PQL/lead outreach, and get familiar with the Marketo/Mailgun stack and its upcoming transition.
- Roadmap Calibration: Work with the lifecycle team to turn the current priority list into themes, a build queue, and a sequenced roadmap.
FIRST 90 DAYS
- Ship Owned Campaigns: Take ownership of at least one full program, such as an admin nurture flow or a PQL first-touch sequence, from build through send.
- Contribute to Renewal Automation: Stand up a first version of automated renewal outreach in partnership with the renewals team.
- Build the Reporting Cadence: Put in place naming, tracking, and reporting so the team has clear visibility into what's live and what it's driving.
ONE YEAR OUTLOOK
- Own a Mature Program Set: Own a mature, scaled set of lifecycle programs across your assigned products, audiences, and lifecycle stages.
- Prove Impact: Show measurable lift in activation, retention, or renewal conversion tied directly to your programs.
- Scale the Function: Help lifecycle marketing operate as a predictable, automated engine rather than a set of one-off campaigns, as scope keeps expanding across the Platform.
Visa sponsorship: Not available for this role.
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COMPENSATION & EQUITY
All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location.
Canada: CA$160,300– CA$229,000 base
United States: $115,500 – $165,000 base
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POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
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PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
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