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Location: Office Based - London, UK We are hiring a General Counsel , reporting to the Chief Operating Officer (COO). This role leads Canonical’s global Legal and Compliance function. This is a unique opportunity for an exceptional and commercially-minded senior lawyer to lead the legal and compliance function of a profitable, fast-growing technology company that is privately held with the intention to list on a public exchange. We’re looking for someone with genuine fluency in the software industry and in open source dynamics, who can translate that insight into clear positions on licensing, commercial contracts and risk, and hands-on execution. Reporting directly to the Chief Operating Officer, you will own Canonical's legal, regulatory and governance posture and lead a distributed team across EMEA and the Americas. Your primary challenge will be to continue building both the team and the architecture: a management layer across two regions, and the governance, contracting and controls a public company needs, in an environment that regularly does things the industry has not done before. You will work closely with our product and engineering teams on licensing and IP questions, with the security function on customer assurance, and you will advise the Board and its committees directly. In our selection process, we prioritize intellect and judgement alongside depth of practice. We are looking for someone with a strong academic background, an active licence to practice, and demonstrable exposure to a multilayered global operational environment. Location: This role will be based in our office in London, UK. The role entails Leading the global Legal and Compliance function: setting it's structure, standards and priorities across EMEA and the Americas. Building and managing a management capability: hire and develop managers, set objectives, review performance against a clear bar, and address under-performance directly. Setting the operating cadence of the function: intake and prioritization of legal work, service expectations with internal clients, and reporting on workload and risk to the leadership team. Owning public-market readiness on the legal side: corporate governance, group and entity structure, delegated authority, policies, disclosure controls and records, in partnership with Finance. Advising the CEO, COO, CFO and the Board, and supporting in Board and committee meetings. Owning the commercial contracting framework: standard templates, negotiating positions, and a deviation and escalation process that makes commitments visible before they are signed. Leading intellectual property and open source licensing strategy, including copyleft, trademark and the terms on which Ubuntu and our products are distributed. Owning the global compliance programme: data protection and privacy, export controls and trade compliance, anti-bribery and corruption, competition and AI regulation. Managing litigation, disputes and regulatory engagement, together with the external counsel panel, its budget and its quality. Advising on M&A, partnerships, strategic alliances and financing as the company grows. What we are looking for in you An exceptional academic track record from both high school and university. A degree in law, or equivalent, and an active licence to practice in an EMEA or Americas jurisdiction. Substantial senior in-house experience in a global technology or software business. Proven experience leading a distributed legal team, including managing managers across regions and time zones. A track record of setting and holding a high performance bar: hiring well, developing people, and dealing with under performance directly rather than waiting it out. Experience building or restructuring an in-house legal function, including deciding what is retained, delegated and sent to external counsel. Technology related experience of: negotiating and owning commercial technology contracts, including enterprise software and subscriptions, channel and reseller agreements, hardware manufacturer agreements, cloud and services advising on open source licensing, including permissive and copyleft licences, and familiarity with how open source communities operate. Experience of, or demonstrable readiness for, public company governance: listing preparation, board and committee support, disclosure and controls. Depth in at least two of: data protection and privacy, IP and trademark, export controls and trade, competition, or disputes. Confidence to respectfully speak up, exchange feedback, hold colleagues accountable, and share ideas without hesitation. Professional written and spoken English with excellent drafting and presentation skills. Excellent interpersonal skills, curiosity, flexibility, and accountability. International travel two to four times a year for company events up to two weeks long. Nice-to-have skills Experience taking a company through an IPO, or practicing as counsel inside a listed company. A technical or engineering background, or fluency in how software is built and shipped. Experience of a subscription or recurring-revenue business model. Experience building or restructuring an in-house legal function. A qualification in more than one jurisdiction. What we offer colleagues We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person. Personal learning and development budget of USD 2,000 per year. Bi-annual compensation review. Company recognition rewards. 40 days annual leave per annum, including public holidays and our All Company holiday periods. Maternity and paternity leave. Team Member Assistance Program & Wellness Platform. Opportunity to travel to new locations to meet colleagues, with Priority Pass for lounge access. About Canonical Canonical is a pioneering tech firm at the forefront of the global move to open source. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. We are founder-led, profitable, and growing. Powered by worldwide distributed collaboration since our inception in 2004, we believe tech and business leadership can emerge anywhere. We have no central headquarters. Most of us work from home, but we are exceptionally disciplined about this. We have very high expectations of all colleagues, and are champions of excellence. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

Location: Kuala Lumpur, Malaysia Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. What You’ll Be Doing Lead a team of Legal Response agents day-to-day: assign and triage incoming law enforcement requests, monitor SLA and quality performance, and step in on complex or time-sensitive cases. Coach and develop team members, conduct regular 1:1s, and flag performance or capacity issues to your Manager. Act as first-line escalation point for law enforcement requests and internal stakeholder queries (Legal, Compliance, Risk, Customer Service ), resolving what you can and escalating what you can't with clear context. Maintain and enforce SOPs for handling law enforcement and regulatory requests; surface process gaps or inefficiencies to your Manager with a recommended fix. Own team-level metrics and reporting: SLA adherence, backlog aging, error rate, and volume trends — using the team's data and reporting tools directly. Serve as subject matter expert on law enforcement request handling for your team and adjacent functions. Maintain working knowledge of company products sufficient to communicate credibly with external stakeholders (law enforcement, legal representatives). Support your Manager on process improvements, projects, and cross-team initiatives as needed. Day-to-Day Responsibilities Ensuring daily operations run smoothly; escalate incidents to your Manager and relevant stakeholders in a timely manner. Monitor SLA, backlog, and error-rate KPIs; identify trends and quality issues before they become escalations. Conduct weekly/monthly performance reviews with team members, distinct from informal 1:1s. Coordinate with L&D on training and re-training needs identified through performance monitoring. Lead or contribute to process improvement projects and workshops. Plan team shift schedules to maintain 24x7 coverage, and manage shrinkage against plan. Participate in recruitment activities ( screening , interviewing) for the team. What We Look For In You A degree in law, compliance, or a related field, or equivalent experience demonstrating critical thinking. Prior experience leading or supervising a team, comfortable holding others accountable. Comfortable working with data: reading SLA/volume/error dashboards and using them to make day-to-day team decisions, not just reporting numbers upward. Strong written and verbal communication; detail-oriented, especially under time pressure. Able to work independently and as part of a team. Comfortable working in a fast-paced, dynamic environment with changing priorities. Strong people skills: Ability to navigate difficult situations and stay calm under pressure. Solutions mindset: passionate to find the right solution and resolve the issue. Excellent time management: ability to multi-task to solve issues while managing time. Quick learner: ability to ramp up quickly and act on feedback constructively. Willing to work on a rotational shift to support 24x7 operations. Willing to work in Tun Razak Exchange (walking distance from MRT TRX). Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Задачи: — Управлять отделом дизайна и организовывать работу команды — Распределять задачи с учётом компетенций и загрузки дизайнеров — Ставить задачи, контролировать сроки и качество результата — Проводить дизайн-ревью и финально контролировать качество — Развивать дизайнеров: давать обратную связь, наставлять и помогать расти — Формировать и развивать визуальное направление компании и продуктов — Запускать новые продукты: концепция, айдентика, брендбук и визуальные гайдлайны — Самостоятельно закрывать ключевые и сложные дизайн-задачи — Создавать лендинги, web/UI-дизайн, рекламные креативы и графические материалы — Взаимодействовать с Marketing, SMM, Product, Development и другими командами — Внедрять AI-инструменты для оптимизации и ускорения дизайн-процессов — Формировать и поддерживать дизайн-системы и единые визуальные стандарты Требования: — 4+ года опыта в дизайне — 1–2+ года управления дизайн-командой — Опыт на позиции Lead Designer или аналогичной — Сильный hands-on уровень — Уверенная работа в Figma — Опыт создания брендов и айдентики с нуля — Опыт разработки брендбуков — Сильный Graphic Design + Web/UI Design — Опыт проектирования лендингов и digital-продуктов — Хорошее понимание UX/UI, композиции, типографики, цвета и визуальной иерархии — Умение управлять загрузкой команды и эффективно распределять задачи — Сильные hard и soft skills — Опыт работы с AI-инструментами: Claude, Nano Banana, ChatGPT, Midjourney, Gemini и др. — Самостоятельность, системность и высокая ответственность за результат Условия: — Локация: Кипр — Формат: офис — График: Full-time, 5/2

Задачи: — вести B2C брендовые и маркетинговые проекты; — координировать Design, Product, CRM, SMM, PR, Content и другие команды; — готовить брифы, ставить задачи и контролировать сроки; — поддерживать запуски продуктов, кампаний и спецпроектов; — следить за соответствием материалов бренд-платформе; — анализировать рынок, конкурентов и потребительские тренды; — находить узкие места и улучшать внутренние процессы. Требования: — от 3 лет опыта в brand marketing (digital) или marketing project management; — есть самостоятельно реализованные маркетинговые или брендовые проекты; — есть опыт работы с кросс-функциональными командами; — понимание брендинга, позиционирования и маркетинговых коммуникаций; — английский от B2; — сильные организационные навыки, самостоятельность и проактивность; — умение вести несколько проектов одновременно и сохранять эффективность в условиях изменений. Условия: — работу в офисе в Белграде, понедельник–пятница, с гибким началом дня; — официальное оформление по ТК Сербии и визовую поддержку; — фиксированный оклад и бонусы; — 20 рабочих дней отпуска и 4 sick days; — завтраки и обеды в офисе; — понятные цели на испытательный срок, личного куратора и внутреннее обучение; — медицинскую страховку и частичную компенсацию аренды после испытательного срока; — современное руководство и возможность влиять на процессы.

Задачи: — Создавать AI-агенты и платформы для них — Строить MLOps-инфраструктуру — Работать с данными для ML Требования: — Опыт работы в роли MLOps Engineer/Data Engineer/Python ML от 3,5 лет — Production-опыт с фреймворками MLOps: Kubeflow, MLflow, Airflow для оркестрации, понимание их интеграции в CI/CD пайплайны — Опыт работы с Docker и Kubernetes (в контексте развертывания моделей как сервисов) — Опыт работы с одним из major cloud-провайдеров (желательно GCP или AWS/Azure с пониманием hybrid-cloud) — Умение работать с большими данными, опыт с Greenplum или аналогичными MPP-системами (Teradata, Exasol) — Знание распределенных вычислений (Spark) — Опыт работы с LangChain/LlamaIndex, FastAPI, знание фреймворков для работы с LLM (Hugging Face, vLLM и т.д.) — Отличные знания Python, SQL на очень высоком уровне для работы с data vault — Знания Git, GitLab CI/CD

Location: Guildford Workplace: onsite With multiple awards to our name, Larian Studios has proven that we’re dedicated to delivering high-quality role-playing games As we move on to new projects, the studio that brought you Baldur’s Gate 3 & Divinity: Original Sin 2 is looking for a Lead Sound Designer to join the team and help us in crafting the high calibre games our fans have come to expect. Responsibilities Execute the Creative Sound Design Vision Lead, support and train the Sound Design Team Distribute tasks to the Sound Design Team Review and sign-off tasks for the Sound Design Team Support to develop the Creative Sound Design Vision Manage the collaboration with our outsourcing partners Collaborate closely with and report to the Head of Audio Collaborate closely with the Audio Leadership team Communicate with Stakeholders, Producers and Feature Teams Requirements Full project loop as a Senior Sound Designer or Sound Design Lead on a AAA title, ideally in medium/large teams Lead experience within Sound Design teams Proficiency in Jira Proficient in building up, maintaining and delivering a Sound Design Vision Solid understanding of the Game Audio pipeline from Asset to Soundscape Profound mastering of Wwise Profound general audio production knowledge: how assets are created, mixed and mastered This is a full-time, on-site role, requiring your presence in the office to support collaboration and creativity Nice to Haves Worked on an RPG Proficient knowledge of Foley and Field recordings Good understanding of script systems to create customized scalable automated solutions Basic knowledge in programming (C# / C++) What we offer An international team of over 500 employees spread across 7 studios around the world, each of which have their own unique qualities, and maintain a small-studio feel An open, collaborative environment where ideas are welcome and encouraged A managerial team consisting of highly experienced game developers at the top of their fields Sharing hobbies and passions with like-minded colleagues Inclusive environment with many activities organized by the studios or the employees Commitment to making the best game possible for the fans, including listening to community feedback

Location: United Kingdom; Spain; Netherlands; Poland Workplace: remote Head of Editorial   About the Role Finom is looking for a Head of Editorial to own the words across the Finom experience. We'll be direct with you, because we'd rather you hear it from us than discover it in the first week: our copy isn't good enough yet. It’s inconsistent, it's longer than it needs to be, it doesn't sound enough like us (which we’re still working out), it doesn't convert as well as we’d like, and errors make it through to publication. That's the job. You'll own the voice, the style guide and the editorial review layer that makes top notch words systematic rather than accidental. You'll lead our copywriting team, develop them, and help them realise their potential. You'll do this by showing as well as telling: you'll show us what amazing looks like. And you'll set Finom's editorial AI strategy, deciding where generation, drafting and checking genuinely help, and where they don't belong at all. You will own the English (not localisation, but you'll work closely with the people who do, because English is the source language), which means your standard becomes the ceiling for every market we operate in. Tighten the English and every language gets better. This is a role for an exceptional editor. Not only a writer, though you'll need to be a strong one. The core of this job is taking someone else's draft and making it materially better, quickly, because you've established a strong standard that brings results. If you find that more satisfying than seeing your own byline, you'll enjoy this job a lot. What You'll Be Doing •  Owning the words across the Finom experience: the standard, the voice and the final read •  Building and owning the style guide, and driving its adoption well beyond the Editorial team •  Establishing the editorial review layer: who reads what before it ships, against what criteria, and how nothing goes out with errors in it •  Leading and developing the copywriting team, giving direct and useful feedback, and hiring as the function grows •  Owning Finom's editorial AI strategy: where generation, drafting and checking are used, where they aren't, and what quality gates they have to pass •  Writing personally on key projects, campaigns and launches •  Coordinating across lifecycle, web, paid and social so that Finom's language is consistent everywhere a customer meets us •  Partnering with Product to make sure brand voice holds inside the product, not just in marketing •  Working closely with localisation partners so English source quality lifts every market •  Making copy work commercially: tightening, sharpening and testing so that writing converts rather than merely describes •  Building the intake and prioritisation model that lets a small team serve rising demand without the standard slipping What Success Looks Like In your first 30 days: you've read everything, you know where the worst copy is and why, you've properly assessed the team you've inherited, and you understand where demand actually comes from. You have a diagnosis, not yet a plan. By 45 days: a first version of the style guide is in use, an editorial review layer is running, and errors have stopped reaching publication. By 60 days: intake and prioritisation are agreed with the teams generating demand, the voice is documented and being adopted outside Editorial, and your first AI-assisted workflows are live with quality gates that hold. By 6 months: Finom sounds like one company everywhere. Copy is tighter and converting better, with evidence. The writers on your team are visibly better than when you arrived. Editorial runs as a function rather than a queue. Who You Are •  An outstanding and fast editor. You improve other people's writing without taking it over. You do it under deadline, without agonising •  A precise writer. Your English is exceptional. You cut rather than decorate •  Direct about quality. You can tell someone their draft isn't working, explain exactly why, and leave them wanting to fix it •  A brilliant documentor. You've created style guides, review processes or editorial standards where none existed •  Commercially literate. You treat copy as a lever, not only as craft, and you can point to writing that moved a number •  Genuinely cross-functional. You get good work shipped through other teams' processes, not just your own •  Comfortable with ambiguity. There's no style guide, no review process and no documented voice yet. You find that energising Must-Haves •  Evidence that you can lead the editorial standard, whether through direct people management, mentoring other writers, or operating as a senior individual contributor with strong stakeholder influence. Experience managing and developing writers is highly valued. •  Experience producing high-volume marketing and conversion copy in a fast-moving tech or digital environment. In-house experience is preferred, but strong agency backgrounds are equally relevant where you’ve worked at pace across multiple channels. •  English at native level. Exceptional command of written English, since your work sets the quality ceiling for every localised market •  Demonstrable AI fluency in an editorial context. Not tool familiarity: evidence that you've set policy in practice, defined where AI isn't used, built the checking layer, and held quality as volume rose •  A track record of building editorial standards, style guides or review processes from scratch •  Experience developing writers who measurably improved •  Ability to work across marketing and product surfaces •  Based in an eligible EU location, the UK or Ireland We're deliberately open on background. Editorial and journalism, brand and advertising copywriting, and B2B content marketing are all valid routes into this role. We care about the work and the judgement, not the job titles. Nice-to-Haves •  Fintech, financial services or another regulated industry where precision genuinely matters •  Experience owning voice across both marketing and in-product copy •  Experience running a source-language function feeding multi-market localisation •  Experience building or managing a freelance writer network Why Finom Finom is building the financial platform European entrepreneurs actually want to use, in a category where almost every brand looks and sounds the same. Our customers rate us 4.8 on Trustpilot, higher than any other B2B banking player in Europe, so the product is genuinely good; the job in Brand is to make sure the way Finom reads and sounds matches it. That means an editorial function you get to build rather than inherit, an editorial AI strategy designed from a clean sheet at a moment when very few companies have worked this out properly, and real appetite at senior level for quality as a way to win rather than a cost line. If you've spent time somewhere the writing was tolerated rather than cared about, this will feel different. Compensation & Benefits This role sits at Job Level 6, which includes equity options under Finom's Incentive Plan, eligibility for the High Performance Bonus Plan, and a salary positioned within Finom's range for your location, level and job family, benchmarked to the 50th–75th market percentile. Our Process A 30-minute screen, a conversation with the VP of Brand, a three-hour editorial task with a follow-up discussion, a short cross-functional panel, a conversation with the writers you'd be leading, and a final interview with our CMO. We aim to move quickly and we'll tell you where you stand at every stage. What You Will Get In Return   Make a genuine impact on the product   Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.   Work in the EU   Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.   Become a stock options holder   Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.   Receive unwavering support and care   Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.   Work & Swim program   Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.   Equal Opportunity Statement    At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.

Location: Boston, MA Workplace: OnSite At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP is hiring a Senior Analyst, Commercial Analytics to join the Commercial Analytics team and serve as a key analytics partner to our growing Wholesale business. In this role, you will translate data into actionable insights that inform channel strategy, maximize partner performance, and identify new opportunities for growth. You will own critical analysis and reporting across the channel and help build the analytical foundation needed to scale the business across regions and partner networks. This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office. RESPONSIBILITIES: - Serve as a key analytics partner to the Wholesale team, analyzing performance across partners, products, doors, and geographies to identify opportunities that drive revenue and margin growth. - Own analysis of sell-in and sell-through performance, pricing, promotions, and partner economics to assess channel performance, inventory position, consumer demand, and future growth opportunities. - Build scalable reporting and analytical tools that give Wholesale and regional sales leadership visibility into channel performance, partnering with Analytics Engineering to ensure data is accurate, consistent, and trusted. - Support commercial planning and forecasting by developing wholesale inputs and channel-level drivers, and conduct market sizing and opportunity analyses to inform partner selection and regional expansion. - Uncover consumer and channel insights across retail partners and collaborate with Marketing and other cross-functional teams to strengthen go-to-market strategy and understand the impact of investments supporting wholesale growth. QUALIFICATIONS: - Bachelor's or advanced degree in Business Analytics, Computer Science, Statistics, Economics, or a related field. - 4+ years of experience in analytics, business intelligence, or a related discipline, ideally within a retail, wholesale, sales, B2B, or consumer products environment. - Strong SQL skills and experience working with large-scale transactional data, with the ability to independently move from a business question to analysis, insight, and recommendation. - Demonstrated experience building reporting and analytical tools that enable stakeholders to understand performance and make informed business decisions. - Strong business acumen and experience partnering with commercial or sales stakeholders, with the ability to synthesize complex data into clear recommendations and actions. - Experience with wholesale or retail analytics, including sell-in and sell-through performance, pricing, promotions, trade spend, or retailer-provided data. - Experience with business intelligence tools such as Sigma and familiarity with retailer data sources, including POS platforms such as SPS Commerce, is a plus. - Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions. This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office. Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply. WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values. At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success. The U.S. base salary range for this full-time position is $120,000 - $155,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training. In addition to the base salary, the successful candidate will also receive benefits and a generous equity package. These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.

Location: Boston, MA Workplace: OnSite At WHOOP, we're on a mission to unlock and inspire performance for life. WHOOP is hiring a Senior Manager, Commercial Analytics to support our commercial business across sales channels. In this role, you will oversee reporting to understand commercial performance, evaluate growth opportunities, and make informed investment decisions. You will lead a team of analysts supporting Digital Commerce, Apparel & Accessories, and Wholesale while remaining hands-on with the highest-impact analytical work. You will partner closely within the broader analytics team and across the organization to translate complex data into clear business decisions and establish consistent measurement across the commercial organization. RESPONSIBILITIES: - Lead and develop a team of analysts supporting Digital Commerce, Apparel & Accessories, and Wholesale, setting clear priorities and ensuring analytical work translates into meaningful commercial impact. - Own the commercial bookings model and short-term, bottoms-up forecasting, explaining performance across channels, geographies, products, and partners and partnering with Finance to reconcile channel-level forecasts with company planning. - Establish consistent frameworks for evaluating channel and customer economics to enable informed comparisons and investment decisions across the commercial organization. - Build scenario-planning and measurement frameworks that quantify tradeoffs across volume, cost, retention, pricing, mix and margin. - Run point on critical commercial decisions and operating rhythms, diagnose the drivers of bookings and member economics, and translate findings into clear recommendations for senior stakeholders. - Partner cross-functionally to improve the data, measurement, and analytical capabilities that support commercial decision-making. QUALIFICATIONS: - Bachelor's or advanced degree in Business, Economics, Math, Statistics, Data Science, or a related field. - 7+ years of experience in analytics, data science, strategic finance, commercial strategy, or a related discipline, with demonstrated experience using customer and unit economics to inform business decisions. - Experience building or owning commercial measurement frameworks such as LTV, CAC, payback, contribution margin, forecasting, scenario planning, or incrementality, ideally within a subscription, recurring-revenue, or multi-channel business. - Demonstrated people leadership experience, with a track record of developing talent, setting priorities, and maintaining high standards for analytical quality and business impact. - Strong SQL skills and experience working with modern data infrastructure, paired with proficiency in Python, R, or comparable analytical tools for modeling and advanced analysis. - Experience partnering with senior commercial, sales, marketing, or finance stakeholders to frame ambiguous business questions, evaluate tradeoffs, and translate analysis into clear recommendations and actions. - Strong business acumen and understanding of analytical measurement, including the ability to evaluate modeling approaches and their limitations and effectively partner with Data Science and other technical teams. - Experience working in omni-channel businesses and establishing shared metrics or analytical standards across teams is a plus. - Strong commitment to embracing and leveraging AI tools in day-to-day tasks, ensuring AI-assisted work aligns with the same high-quality standards as personal contributions. This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.   Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply. WHOOP is an Equal Opportunity Employer and participates in E-verify https://www.e-verify.gov/to determine employment eligibility The WHOOP compensation philosophy is designed to attract, motivate, and retain exceptional talent by offering competitive base salaries, meaningful equity, and consistent pay practices that reflect our mission and core values. At WHOOP, we view total compensation as the combination of base salary, equity, and benefits, with equity serving as a key differentiator that aligns our employees with the long-term success of the company and allows every member of our corporate team to own part of WHOOP and share in the company’s long-term growth and success. The U.S. base salary range for this full-time position is $170,000 - $200,000. Salary ranges are determined by role, level, and location. Within each range, individual pay is based on factors such as job-related skills, experience, performance, and relevant education or training. In addition to the base salary, the successful candidate will also receive benefits and a generous equity package. These ranges may be modified in the future to reflect evolving market conditions and organizational needs. While most offers will typically fall toward the starting point of the range, total compensation will depend on the candidate’s specific qualifications, expertise, and alignment with the role’s requirements.

Location: United Kingdom; Spain; Netherlands; Poland Workplace: remote Art Director, Brand & Marketing Design About the Role Finom is building a brand that European entrepreneurs recognise and trust, and right now the visual side of that brand needs an owner. We are looking for an Art Director to lead our Marketing Design team and take ownership of Finom's visual identity end to end. Not marketing design in isolation: the brand system itself, the guidelines behind it, and how consistently it shows up everywhere Finom appears. You are joining at a genuine inflection point. Finom is growing fast, helping entrepreneurs around Europe take their businesses to the next level. We have over 200k users with ambition for millions more. Meanwhile, our customers rate us 4.8 on Trustpilot, the only business banking app above 4.7. Our ambition brings with it a unique set of challenges. Your job will be twofold: raise the creative bar, and build the system that lets a team deliver at volume without the quality dropping. Your first months will be as much about diagnosis as creation: auditing the existing identity, understanding where the current team and workflows are working or falling short, and putting the foundations in place for what comes next. From there, you'll help determine and lead the next evolution of Finom's visual identity. This is a hands-on leadership role. You will direct and mentor, and you will also design, setting the visual benchmark yourself, not just reviewing other people's work against it. You will work in close partnership with our VP of Product Design, so that the brand reads as one across marketing, product, and the entire brand experience. Finom is building an AI-native production pipeline, and we want a creative leader who is already fluent in it. Not someone curious about AI, someone who has shipped with it and can design the workflows, quality gates and brand guardrails that make AI output genuinely good rather than merely fast. What You Will Be Doing •  Own Finom's visual identity (the brand system, guidelines, design systems and documentation) and drive consistent adoption across every team and touchpoint, including teams that produce assets outside your own •  Set and hold the creative bar. Shape visual direction across channels and make consistency and quality non-negotiable •  Lead and develop the existing Marketing Design team, assess its capabilities and future shape, and determine where additional permanent, freelance or AI-enabled capacity is needed •  Define the design requirements for intake, briefing, prioritisation, SLAs and review, working with Brand Operations and Marketing Operations to turn them into scalable processes •  Design and direct high-quality visual and motion assets that bring the brand to life, personally setting the benchmark for the wider team •  Build the AI-native production pipeline: define where AI accelerates the work, where it doesn't, and what quality and brand-integrity gates it has to pass. Create the templates, systems and tools that let both designers and AI workflows execute independently •  Provide creative direction at the front of significant projects (the creative kickoff, the concept, the narrative) rather than reviewing work once it's already been produced •  Direct the creation of mood boards, design references, scamps, storyboards and animatics to communicate creative intent •  Partner with Marketing, Product, copywriters and strategists to develop campaigns across digital-first channels (social, web, video), with the ability to stretch into ATL where the moment calls for it •  Own projects from concept through delivery, and run multiple parallel workstreams without letting standards slip •  Build and present creative work to senior stakeholders, articulating rationale clearly enough to guide decisions •  Manage a flexible pool of freelance and external creative partners to absorb peaks in demand •  Act as guardian of the visual identity while continuously pushing where the brand can be braver Who You Are •  A genuinely strong designer. Other designers respect your work and want to learn from you; that's the bar, and it isn't optional for this role •  Strong design taste, and able to articulate how it impacts the business. You can tell excellent from generic and explain precisely why, in terms a non-designer can act on •  A builder of process as much as a maker of work. You believe high volume and high quality are compatible, and you have the systems thinking to prove it •  Customer-obsessed in how you approach brand: your creative decisions trace back to what the audience actually responds to, not to internal taste •  Comfortable with ambiguity. Finom is moving fast, the setup is being built as you go, and you find that energising rather than exhausting •  A generous leader who elevates people, gives direct feedback, and turns good work into exceptional work •  Confident with senior stakeholders without becoming a bottleneck for them Must-Haves •  8+ years as a graphic or brand designer, ideally in fast-moving, brand-led environments •  4+ years as a design leader with direct responsibility for a team of three or more •  Experience building customer-facing technology brands or consumer digital products at scale. Your portfolio should show how strong visual craft works alongside usability, clarity and commercial objectives •  A track record of building and evolving brand systems across campaigns, products or businesses, including ownership of key visual directions •  A standout portfolio showing strategic thinking, creativity and polished execution across visual design, motion, editorial, digital and social formats •  Clear examples of work where you led or directed other creatives •  Demonstrated AI design fluency, with evidence of AI-native production rather than occasional AI assistance: workflows you built, quality standards you set, output you shipped •  Experience creating scalable brand systems, templates, tools and guidelines that let other teams execute independently •  Expertise across Adobe Creative Cloud and Figma, with the ability to define efficient workflows and standards for a team •  A portfolio of shipped brand assets: campaign visuals, social graphics, presentation decks, event materials, marketing collateral •  Excellent communication skills and the judgement to influence at a senior level •  Fluent English Nice-to-Haves •  Experience in fintech or financial services •  Experience with sponsorship, partnership or event-led brand work at scale •  Motion design depth, or experience directing motion specialists •  Experience partnering closely with a product design function on a shared brand system •  Experience building and managing a freelance or external creative network What You Will Get In Return   Make a genuine impact on the product   Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.   Work in the EU   Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.   Become a stock options holder   Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.   Receive unwavering support and care   Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.   Work & Swim program   Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.   Equal Opportunity Statement    At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.

Location: Chicago, Illinois Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? Implementation is an activity every Fin customer experiences, whether purchasing Fin for the first time, expanding Fin use to a new team, or adopting new features! As a Partner Services Manager at Fin, you’ll share ownership of this crucial process alongside our Service Delivery Partners. Your primary responsibility is ensuring customers implement Fin’s suite of AI tools to solve their most complex problems and ultimately drive incredible value for their business. Partner Services Managers have an outsized impact on the company. If you want to help make business personal for our customers and you want to work with an ever growing and changing team, you’re in the right place! What will I be doing? You will act as the Fin owner of partner-delivered services projects and the liaison who ensures that Services Delivery Partners have a good experience working with Fin You will onboard and certify new Service Delivery Partners on Fin's product, methodology, and delivery standards, and continually uplevel existing partners as our product and best practices evolve You will enable partners to facilitate discovery of complex customer objectives and requirements and help translate them to items included in our deployment plans You will enable partners to execute tailored AI-first customer service strategies based on customer goals and drive product adoption of our AI features You will work closely with our Partners to help drive success by exceeding portfolio KPIs (Partner CSAT, Fin Outcomes, Escalation Rate, and Project Management Compliance) You will own escalation and risk communication for at-risk projects — driving intervention and solutions while keeping Deployment Services and Sales leadership informed of status and path to resolution You will drive the overall efficiency of our Services Delivery Partner operations You will partner with the rest of the Deployment Services team, the Sales team, and the Customer Success team to deliver the best possible experience for new clients You’ll collaborate with our Customer Support and R&D teams to help coordinate resolution of issues, potential defects, and provide detailed product feedback around feature enhancements You will drive a Quarterly Business Review with each service partner to ensure we are tracking towards stated goals What skills do I need? 6+ years of work experience, with 4+ year(s) in an Implementation Manager role Technical Fluency: comfortable with core SaaS and AI concepts (APIs, integrations, LLM basics, automation logic) — enough to speak credibly with technical partner teams Positivity and Engagement: A genuine interest in the work you do and a positive attitude! Curiosity: a passion for learning, for technology, and for solving problems Training: the ability to make complex topics simple to understand Rapport Building: comfortable working with customers and consultants via video calls Adaptability: change is constant and the Deployment Services Team values experimentation to find the best processes and solutions Demonstrate the Fin Values: Customer Obsessed, Success First, Incredibly High Standards, Open Mindedness, Resilience, Impatience, Positive and Optimistic Bonus skills & attributes Experience training on SaaS products or specifically, experience with Fin Experience with AI Agents and / or Large Language Models Past experience managing projects delivered by Consulting Firms Past experience in Customer Success, Support, Sales Engineering, Consulting Great examples of self started projects with measurable success Experience with RESTful API Integrations *Proof of eligibility to work in the United States is required. The base salary range for candidates within the Greater Chicago Area is $139,300-$166,400. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: San Francisco, California Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? Implementation is an activity every Fin customer experiences, whether purchasing Fin for the first time, expanding Fin use to a new team, or adopting new features! As a Partner Services Manager at Fin, you’ll share ownership of this crucial process alongside our Service Delivery Partners. Your primary responsibility is ensuring customers implement Fin’s suite of AI tools to solve their most complex problems and ultimately drive incredible value for their business. Partner Services Managers have an outsized impact on the company. If you want to help make business personal for our customers and you want to work with an ever growing and changing team, you’re in the right place! What will I be doing? You will act as the Fin owner of partner-delivered services projects and the liaison who ensures that Services Delivery Partners have a good experience working with Fin You will onboard and certify new Service Delivery Partners on Fin's product, methodology, and delivery standards, and continually uplevel existing partners as our product and best practices evolve You will enable partners to facilitate discovery of complex customer objectives and requirements and help translate them to items included in our deployment plans You will enable partners to execute tailored AI-first customer service strategies based on customer goals and drive product adoption of our AI features You will work closely with our Partners to help drive success by exceeding portfolio KPIs (Partner CSAT, Fin Outcomes, Escalation Rate, and Project Management Compliance) You will own escalation and risk communication for at-risk projects — driving intervention and solutions while keeping Deployment Services and Sales leadership informed of status and path to resolution You will drive the overall efficiency of our Services Delivery Partner operations You will partner with the rest of the Deployment Services team, the Sales team, and the Customer Success team to deliver the best possible experience for new clients You’ll collaborate with our Customer Support and R&D teams to help coordinate resolution of issues, potential defects, and provide detailed product feedback around feature enhancements You will drive a Quarterly Business Review with each service partner to ensure we are tracking towards stated goals What skills do I need? 6+ years of work experience, with 4+ year(s) in an Implementation Manager role Technical Fluency: comfortable with core SaaS and AI concepts (APIs, integrations, LLM basics, automation logic) — enough to speak credibly with technical partner teams Positivity and Engagement: A genuine interest in the work you do and a positive attitude! Curiosity: a passion for learning, for technology, and for solving problems Training: the ability to make complex topics simple to understand Rapport Building: comfortable working with customers and consultants via video calls Adaptability: change is constant and the Deployment Services Team values experimentation to find the best processes and solutions Demonstrate the Fin Values: Customer Obsessed, Success First, Incredibly High Standards, Open Mindedness, Resilience, Impatience, Positive and Optimistic Bonus skills & attributes Experience training on SaaS products or specifically, experience with Fin Experience with AI Agents and / or Large Language Models Past experience managing projects delivered by Consulting Firms Past experience in Customer Success, Support, Sales Engineering, Consulting Great examples of self started projects with measurable success Experience with RESTful API Integrations *Proof of eligibility to work in the United States is required. The base salary range for candidates within the San Francisco Bay Area is $154,800-$184,900. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

General Information Location: Remote. Talents from the USA or Canada. French/English bilingual candidates are preferred for the Montreal hub. Overlap: 6hs with East Coast time zone, USA Commitment: full-time Length: 12+ month Required Skills: — 6–10 years of Salesforce administration and development experience with platform ownership responsibilities — Expert-level Salesforce Flow experience — Solid hands-on experience with Apex and Lightning Web Components (LWC) — Experience with Salesforce Experience Cloud and Service Cloud — Strong Salesforce release management experience — Experience with CI/CD for Salesforce environments — Strong knowledge of Salesforce security, sharing, permissions, and platform governance — Experience defining and enforcing coding and configuration standards through hands-on pull request reviews — Experience managing production Salesforce environments, including releases, sandbox strategy, backup, and recovery — Experience designing reusable Flow, LWC, and integration patterns for development teams — Experience leading or supporting P1 production incident response — Hands-on experience using AI coding copilots and agents in Salesforce development workflows — Experience with Salesforce metadata automation, test generation, org discovery, and AI-assisted pull request review — Ability to validate AI-generated code and automation before production deployment Optional Skills (not mandatory): — French and English bilingual proficiency — Salesforce Administrator certification — Salesforce Platform App Builder certification — Salesforce Platform Developer certification — Bachelor’s degree or equivalent experience Deliverables: — Own the Salesforce production environment, including releases, security, sandbox strategy, backup, and recovery — Define Salesforce coding and configuration standards and participate directly in pull request reviews — Build reusable reference patterns for Salesforce Flow, LWC, and integrations — Lead P1 incident response, including triage, remediation, and pairing with engineers on fixes — Drive a release cadence of two weeks or less in collaboration with QA and product stakeholders — Allocate and manage ongoing technical-debt capacity, targeting approximately 10–30% of engineering capacity — Own the AI-assisted Salesforce development toolchain, including coding copilots, test generation, org discovery agents, and pull request pre-review — Measure developer effective capacity when using AI-assisted workflows and identify friction caused by manual delivery processes — Automate operational runbooks and release-note generation while maintaining human approval for production-risk decisions — Use AI copilots and agents daily to accelerate discovery, development, testing, and documentation while remaining accountable for production decisions

Location: Ireland; London, England, United Kingdom About the Job: The Customer Success Manager reports directly into the regional CS leader and represents LaunchDarkly as the direct point-of-contact with our customers post-sales. They are LaunchDarkly subject-matter experts guiding our new and expanding customers towards implementation and adoption and helping them achieve their desired use-cases and realize value. The best candidate for this role will be passionate about customer success with a keen interest in software development and DevOps, balanced with a strong sales acumen. In LaunchDarkly GTM, we are all customer-obsessed and striving for massive year over year growth. Responsibilities: Customer Onboarding: You will shepherd in new customers from the sales handoff through successful activation in the product. This includes building out success plans to get customers up to speed in the platform, project management through onboarding, helping customers leverage the most appropriate enablement paths and assessing customer’s adoption on an ongoing basis. Risk Identification and Mitigation: You’ll work to proactively identify and diagnose risk inhibiting adoption or that may cause churn and contraction. You’ll own building a risk mitigation strategy and coordinating across the account team to effectively steer the customer to success. Technical Guidance: You’ll maintain a deep level of LaunchDarkly product knowledge and be expected to provide customers with direction on implementation and adoption best practices. Prescriptively Sell: You maintain a pulse on how our customers are tracking against their key goals and outcomes identifying opportunities for customers to purchase additional products, services and adopt new features needed for them to maximize the value of our solution. Trusted Advisor: You understand your customers like no other and have built enough trust to act as an extension of their team. You provide prescriptive guidance to customers to help them get the most out of their LaunchDarkly purchase. Build Champions & Executive Relationships: You are an expert champion builder. You consistently work to identify & support key advocates within your customers’ organization who actively promote the value of LaunchDarkly. In partnership with your Champion, you’re able to leverage success metrics & value driven insights to gain sponsorship at an Executive level. Renewal and Expansion focused: You are comfortable owning a number and forecasting on a weekly basis. You will work directly with customers, sales and deal desk to execute renewal agreements on time and to identify expansion opportunities within your accounts About You: Entrepreneurial and Self-Motivated: You are driven and proactive, taking ownership of your role and responsibilities. You operate with a high level of urgency at all times. You thrive in a fast paced, start-up environment. Passion for Learning and Growth: You are enthusiastic about continuous learning and personal development at LaunchDarkly. You view feedback as a necessity for growth so consistently seek it out and give it. Intellectual Curiosity: You have a hunger for knowledge and are naturally a question-asker. Excellent Communication: Your written and spoken communication skills are outstanding. Organized & Autonomous: You are capable of efficiently managing your workload and have a process for time management. You do not require a lot of external direction to prioritize your work. Highly Adaptable: You excel in a fast-paced and dynamic organizational setting. Strong Sales Acumen: You have a high level of sales acumen, strong negotiation skills and are eager to own a number. This is a commercially focused CS organization. Natural Problem Solver: You have strong critical thinking skills and enjoy the process of solving complex customer problems. You are able to escalate issues when necessary in a clear, effective manner. Team Player: You collaborate well with others, know when to pull specialists or leaders in and keep others informed proactively. Win as a team! Qualifications: 5+ years in a customer-facing role, ideally in account management, customer/partner success or onboarding/implementation with a track record of exceeding targets. Experience owning the renewal process and being held accountable to a retention quota. This is a commercially oriented Customer Success team. Strong discovery and qualification skills; training in Command of the Message, MEDDIC or another sales methodology is preferred. Strong project management skills. You should have experience holding customers and cross-functional teams accountable to a timeline. Experience working on a technical product, ideally interacting with developers or other technical personas as your primary customer. Experience within the DevOps space preferred. Experience with both proactive and reactive customer success motions. We will teach you all about LaunchDarkly, but you should have an existing level of technical knowledge and know-how. Proven ability to advocate for both your customers and your company. You know how to be the voice of the customer in the company while mediating between the customer's requests and the company's vision. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @ launchdarkly.com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains.  Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com .

Location: Warsaw, Poland Workplace: fully About Global University Systems (GUS) Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement. About the Role The Admissions Manager will lead InUni’s admissions operations in Poland, managing the student application journey from application through to enrolment. The role will be responsible for team performance, application conversion, operational efficiency, student experience and university partner relationships. Key Responsibilities Lead and manage the Poland Admissions team, setting targets and driving performance. Own the end-to-end admissions process, ensuring applications are processed accurately and efficiently. Monitor and improve key conversion metrics including application-to-offer and offer-to-enrolment. Manage application pipelines, identify bottlenecks and ensure timely follow-up. Work closely with Recruitment, Compliance, Marketing and University Partnerships teams to maximise student conversion. Build strong relationships with university admissions teams and act as the key escalation point for complex cases. Ensure admissions processes meet university requirements and relevant regulatory standards. Use CRM and performance data to identify trends, improve processes and drive decision-making. Produce regular admissions performance reports and forecasts for senior management. Coach and develop the admissions team, creating a high-performance and student-focused culture. Identify opportunities to improve processes, systems and the overall student journey. Experience & Skills 3+ years' experience in international student admissions, student recruitment, higher education or a related field. Proven experience managing and developing a team. Strong understanding of the international student application and admissions journey. Strong commercial and analytical mindset, with experience managing KPIs and conversion. Excellent stakeholder management and communication skills. Highly organised with strong attention to detail. Experience using CRM/admissions systems and analysing pipeline data. Fluent English and Polish Experience with the Polish higher education market is an advantage. Key Success Measures Application processing times Application-to-offer conversion Offer-to-enrolment conversion Admissions team productivity and performance Student experience University partner satisfaction Accuracy and compliance of applications Other Information Please note this position is only available on our consultancy agreement. Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability. The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager. There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.

Location: Warsaw, Poland Workplace: fully About Global University Systems (GUS) Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement. About the Role The Admissions Manager will lead InUni’s admissions operations in Poland, managing the student application journey from application through to enrolment. The role will be responsible for team performance, application conversion, operational efficiency, student experience and university partner relationships. Key Responsibilities Lead and manage the Poland Admissions team, setting targets and driving performance. Own the end-to-end admissions process, ensuring applications are processed accurately and efficiently. Monitor and improve key conversion metrics including application-to-offer and offer-to-enrolment. Manage application pipelines, identify bottlenecks and ensure timely follow-up. Work closely with Recruitment, Compliance, Marketing and University Partnerships teams to maximise student conversion. Build strong relationships with university admissions teams and act as the key escalation point for complex cases. Ensure admissions processes meet university requirements and relevant regulatory standards. Use CRM and performance data to identify trends, improve processes and drive decision-making. Produce regular admissions performance reports and forecasts for senior management. Coach and develop the admissions team, creating a high-performance and student-focused culture. Identify opportunities to improve processes, systems and the overall student journey. Experience & Skills 3+ years' experience in international student admissions, student recruitment, higher education or a related field. Proven experience managing and developing a team. Strong understanding of the international student application and admissions journey. Strong commercial and analytical mindset, with experience managing KPIs and conversion. Excellent stakeholder management and communication skills. Highly organised with strong attention to detail. Experience using CRM/admissions systems and analysing pipeline data. Fluent English and Polish Experience with the Polish higher education market is an advantage. Key Success Measures Application processing times Application-to-offer conversion Offer-to-enrolment conversion Admissions team productivity and performance Student experience University partner satisfaction Accuracy and compliance of applications Other Information Please note this position is only available on our consultancy agreement. Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability. The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager. There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.

Location: Vilnius Workplace: remote About Finom   Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.   We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.   Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.   At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.   Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business. At Finom, we're transforming how small and medium businesses across Europe manage their money - and financial crime prevention sits right at the heart of that promise. As a Senior Machine Learning Engineer, you'll take over DRS: a production ML product that scores our whole client base daily and drives our quarantine, alert suppression, and soon our credit decisions. This is genuine end-to-end ownership on a small team - you'll deploy, serve, monitor, and improve the system rather than inherit a finished one. If you're the kind of engineer who quietly keeps production models honest and wants their decisions to actually reach live traffic, this is your seat. What You Will Be Doing Full-stack ML model development (binary classification and regression) for the detection and prevention of financial crime during transaction processing and client onboarding: gathering requirements, prototyping, and deployment in a production environment. Own and evolve the Dynamic Risk Score (DRS) across all markets — daily scoring of the full client base that feeds decisioning across the client lifecycle. Handle a portfolio of transaction rules with ML-driven detection inside, optimizing their performance and the number of generated alerts. Set up continuous monitoring of model and rule performance in production, and develop the champion-challenger framework so the best-performing model is always the one live in production. Participate in infrastructure development for ML model operationalization and inter-service interactions, so models of varying complexity can be served and inferred. Who You Are At least 5 years as a Machine Learning Engineer or Full-stack Data Scientist, with production deployment experience (incl. API services like FastAPI). Strong in SQL and Python, and with cloud data platforms (e.g. Databricks). Strong architectural skills — able to design and improve infrastructure that serves models of varying complexity. Experience with model monitoring and champion-challenger / A-B evaluation in production. Exposure to graph modeling or foundation models/embeddings is a plus. Critical, analytical thinker — proactive, result-driven, comfortable working with little supervision in a start-up setting. A quantitative education (math, engineering, economics, or CS) and full working proficiency in English. What You Will Get In Return   Make a genuine impact on the product   Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.   Work in the EU   Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.   Become a stock options holder   Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.   Receive unwavering support and care   Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.   Work & Swim program   Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.   Equal Opportunity Statement    At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.

Location: Poland Workplace: remote About Finom   Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.   We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.   Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.   At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.   Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business. At Finom, we're transforming how small and medium businesses across Europe manage their money - and financial crime prevention sits right at the heart of that promise. As a Senior Machine Learning Engineer, you'll take over DRS: a production ML product that scores our whole client base daily and drives our quarantine, alert suppression, and soon our credit decisions. This is genuine end-to-end ownership on a small team - you'll deploy, serve, monitor, and improve the system rather than inherit a finished one. If you're the kind of engineer who quietly keeps production models honest and wants their decisions to actually reach live traffic, this is your seat. What You Will Be Doing Full-stack ML model development (binary classification and regression) for the detection and prevention of financial crime during transaction processing and client onboarding: gathering requirements, prototyping, and deployment in a production environment. Own and evolve the Dynamic Risk Score (DRS) across all markets — daily scoring of the full client base that feeds decisioning across the client lifecycle. Handle a portfolio of transaction rules with ML-driven detection inside, optimizing their performance and the number of generated alerts. Set up continuous monitoring of model and rule performance in production, and develop the champion-challenger framework so the best-performing model is always the one live in production. Participate in infrastructure development for ML model operationalization and inter-service interactions, so models of varying complexity can be served and inferred. Who You Are At least 5 years as a Machine Learning Engineer or Full-stack Data Scientist, with production deployment experience (incl. API services like FastAPI). Strong in SQL and Python, and with cloud data platforms (e.g. Databricks). Strong architectural skills — able to design and improve infrastructure that serves models of varying complexity. Experience with model monitoring and champion-challenger / A-B evaluation in production. Exposure to graph modeling or foundation models/embeddings is a plus. Critical, analytical thinker — proactive, result-driven, comfortable working with little supervision in a start-up setting. A quantitative education (math, engineering, economics, or CS) and full working proficiency in English. What You Will Get In Return   Make a genuine impact on the product   Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.   Work in the EU   Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.   Become a stock options holder   Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.   Receive unwavering support and care   Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.   Work & Swim program   Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.   Equal Opportunity Statement    At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.