Location: In-Office
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Official Title - Center of Excellence Engineer
Available Locations: Bengaluru, India
About the Role:-
As a Center of Excellence Engineer (Customer Solutions Engineer), you will provide technical guidance to Cloudflare customers. Working within the GTM organization and reporting to a Center of Excellence Leader, the Center of Excellence Engineer (CEE) helps Cloudflare customers and internal teams through structured onboarding, technical guidance, adoption support, and scalable enablement. You will guide customers as they move from provisioned accounts to a live, value-generating deployment. You are a Cloudflare product expert and will leverage your knowledge to ensure our customers understand and utilize the Cloudflare platform to its fullest extent. This is a customer-facing technical role focused on post-sale onboarding, technical advisory, 1:1 technical engagements and 1:many technical events. You will be collaborating with CEs, AEs, Support and other internal teams to ensure no customer falls through the cracks.
Key Responsibilities:
Customer Onboarding and Deployment Readiness: Own the end-to-end technical onboarding experience for assigned customers post-provision. Lead structured onboarding calls, guide customers to configure initial Cloudflare settings (e.g., DNS records, SSL/TLS modes, WAF rules, Zero Trust policies), and validate that traffic is behaving as expected before the customer is declared live. Guide customers through onboarding and implementation runbooks and identify when an engagement requires escalation to the appropriate Cloudflare team. Troubleshoot common onboarding issues including DNS resolution failures, SSL/TLS certificate errors, caching misconfigurations, and authentication failures.
Cloudflare Configuration Guidance: Guide customers through Cloudflare configuration steps for applicable platform capabilities, including DNS, SSL/TLS, CDN, Application Security, Zero Trust/SASE, Network Services, and other Cloudflare products as assigned. Help customers understand configuration options, operational best practices, and standard deployment patterns.
Customer Technical Guidance and Enablement: Deliver standardized customer guidance sessions, technical walkthroughs, workshops, bootcamps, 1:1 technical engagements and 1:many technical sessions covering Cloudflare product specific best practices, migration procedures, and post-deployment administration. Explain technical concepts clearly to both technical and non-technical customer stakeholders.
Documentation and Engagement Hygiene: Produce and maintain clear technical and operational artifacts, including call summaries, action item trackers, onboarding plans, runbooks, and handoff materials. Keep relevant internal systems updated after customer touchpoints and maintain high-quality documentation for continuity across teams.
Cross-Functional Coordination and Escalation Management: Coordinate with Cloudflare Customer Engineering, Support, Product, Engineering, Account, and other internal teams to route complex technical issues, document blockers, support escalations, and maintain continuity of customer outcomes.
Operational Improvement and Knowledge Sharing: Contribute to reusable templates, procedures, technical guides, internal knowledge articles, automation scripts, AI-assisted workflows, and process improvements that improve the quality, consistency, and efficiency of customer onboarding and customer engineering activities.
Technical Breadth and Continuous Development: Build and maintain working knowledge across Cloudflare product foundations, including Application Security, CDN, Zero Trust/SASE, and Network Services, at a depth appropriate to onboarding, adoption, troubleshooting, and technical advisory scenarios. Stay current on Cloudflare product releases, internal process updates, and relevant certifications. Be familiar with and leverage AI technology available to you to create new and innovative tools to support your work.
Minimum Qualifications:
5-12 years of experience in a customer-facing technical role such as Customer Engineer, Technical Support, Implementation Engineer, Onboarding Engineer, Sales/Systems Engineer, Technical Account Manager, or NOC/SOC analyst or equivalent hands-on technical experience managing customer deployments.
Cloudflare product foundations: working knowledge of Application Security, CDN, Zero Trust/SASE, and Network Services.
Networking fundamentals: understanding of DNS, TLS/SSL, HTTP/HTTPS, CIDR, NAT, and BGP.
Web security basics: familiarity with OWASP, WAF rules, OAuth, SAML, MFA, and Zero Trust principles.
Configuration and integration: hands-on experience with the Cloudflare Dashboard, and comfort with Terraform, API-based configurations, or identity providers such as Okta, Azure AD, and SAML/OIDC integrations.
Observability: ability to read and interpret Security Events, Logs, cURL outputs, and HAR files; awareness of common causes of 5xx/4xx errors post-onboarding.
Scripting and APIs: ability to read and debug REST API calls; basic proficiency with Python and Bash.
Working Style:
Customer empathy: explains technical concepts without jargon; calms frustrated customers.
Structured communication: clear agendas, concise summaries, documented next steps.
Bias for action: progresses onboarding rather than waiting; knows when to escalate appropriately.
Curiosity: digs into why something works and learns unfamiliar Cloudflare products quickly.
Resilience: handles ambiguity, incomplete requirements, and changing priorities.
Coachability: accepts feedback and improves from every onboarding engagement.
Time management: juggles a portfolio of onboarding customers and meets committed timelines.
Communication:
Strong written and verbal communication skills. Able to document clearly, summarize concisely, and interact professionally with both technical and non-technical customer contacts. Regulatory and Security Awareness (Nice-to-Haves): Familiarity with compliance frameworks such as PCI DSS, HIPAA, SOC 2, or ISO 27001 is a plus.
Strongly Preferred Qualifications (The Good-to-Haves):
Cloudflare Certifications: Existing Cloudflare certifications (e.g., Cloudflare Fundamentals, Cloudflare for Teams, or Cloudflare for Developers).
Prior Cloudflare Experience: Direct experience onboarding or administering Cloudflare in a production environment.
Automation Mindset: Familiarity with Infrastructure-as-Code (Terraform, Pulumi) or CI/CD pipelines for configuration management.
AI-Augmented Workflow: Comfort using AI assistants, LLM-based tools, or scripting to accelerate routine onboarding tasks, log analysis, or documentation.
Fluency in English is required.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Remote, Singapore
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a
Senior Manager, Customer Success Architects
, you will lead a distributed Asia Pacific team of Customer Success Architects and Customer Success Managers that help customers realize value from GitLab through strong adoption, measurable outcomes, and trusted partnership.
You will partner closely with both executive sponsors and day-to-day end users/practitioners to drive adoption and measurable outcomes.
Reporting to the
Sr
Director of Customer Experience, APJ
, you will coach Customer Success Managers & Customer Success Architects to support account health across onboarding, adoption stages, executive business reviews, and renewals, while also improving how the team works.
This is a people leadership role with broad scope: you will develop talent, strengthen customer relationships, and partner across Sales, Product, Engineering, and other teams so customers are supported through growth, change, and escalation.
What you'll do
Lead
a team of Customer Success Architects & Customer Success Managers focused on customer adoption, account health, customer satisfaction, and advocacy.
Ensure
delivery of the Success package entitlements and increase value by driving usage and consumption
Coach
team members through regular feedback, development support, and career growth conversations to strengthen knowledge, communication, and execution.
Partner
with the Sr Director of Customer Experience APJ and Sales stakeholders to define team goals, clarify responsibilities, and align priorities with company direction.
Manage
resource assignments, staffing levels, and hiring activity to support team coverage and customer needs.
Develop
senior-level relationships with customers and support the team in building trusted advisor partnerships.
Collaborate
with Sales, Product Management, Engineering, Professional Services, Renewals and other internal teams to create a consistent customer experience.
Support
customers during escalations by working with other leaders to coordinate clear, effective responses.
Improve
the processes and tools used by the team and oversee initiatives tied to objectives and key results.
What you'll bring
Experience
leading customer-facing delivery teams in software, technology, consulting, sales, or customer success environments preferably in DevOps or related domain.
Ability
to guide teams that drive software adoption and manage customer relationships across onboarding, adoption, business reviews, and renewals.
Knowledge
of software development lifecycle practices, related tools, and agile or DevOps ways of working.
Familiarity
with cloud or container technologies such as Kubernetes and Docker, application security concepts such as static application security testing (SAST) and dynamic application security testing (DAST), or cloud platforms such as Amazon Web Services (AWS), Google Cloud Platform (GCP), and Microsoft Azure.
Skill
in translating strategy into clear initiatives, coordinating execution, and tracking delivery across competing priorities.
Capability
to lead distributed teams across regions, cultures, and lines of business, while working effectively with senior executives and external stakeholders.
Willingness
to travel occasionally for customer meetings and team events, as needed.
Strength
in communication, coaching, feedback, delegation, planning, and process improvement.
Warmth and care
in your leadership approach—able to coach with empathy and build trust on a human level.
Interest
in candidates with transferable experience who can connect technical concepts to business value and collaborate well across functions.
About the team
On the
Customer Success Management
team, we are accountable for success bookings, customer adoption, measurable outcomes, customer satisfaction, and building customer advocacy across GitLab.
We also act as a key connection point between customers and the broader GitLab ecosystem, helping streamline collaboration with Product Management, Engineering, Sales, Professional Services, and other partners.
In this role, you will manage a team in
Asia Pacific
while collaborating asynchronously with stakeholders across regions, with a focus on helping customers succeed at scale and improving how the organization supports them.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Buenos Aires
Workplace: OnSite
ABOUT HALTER
At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard.
We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB.
To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
ABOUT THE ROLE
We're searching for an exceptional marketing leader to grow Halter in Argentina and Uruguay - one of the biggest cattle regions in the world. You’ll be building recognition for Halter’s brand that reaches every farming community, with revenue performance to match. We're making our first moves on the ground and we need a senior leader to build the marketing foundation and be part of our core team.
This role is a key driver of full-funnel revenue performance: acquisition, expansion, and retention, all through marketing. You're not running events and content on instruction or directive from HQ. You are accountable for the local marketing strategy to achieve our revenue outcomes. That means thinking like a revenue owner first, and a marketer second.
Your job is to make sure marketing shows up as a genuine lever across that whole funnel: helping win new farmers, and also feeding the stories, proof points and community that keeps existing farmers expanding and retained. You, in tight collaboration with go-to-market leadership, will build this strategy, build the team to deliver against it, and own the demand and pipeline that drives Halter's growth for years to come.
We want you to own marketing for this region. You will have full support from Halter’s global marketing team based in New Zealand HQ, with the brand and strategic frameworks you need to do your job - think of this as our DNA and standardised thinking and that lets every region move fast without reinventing the wheel. We are building the feedback loop to take your feedback and wins, and globalise them, to make Halter’s marketing brilliant in all of our key markets. But ultimately the buck stops with you in Argentina and Uruguay - acquire, expand and retain the best farms in one of the best farming regions globally.
Who we are looking for:
- A full-funnel revenue thinker, not a channel specialist. You've owned acquisition, expansion, and retention outcomes, not just top-of-funnel demand generation. You think in pipeline and revenue contribution first, achieved through strategically driving brand awareness
- Deeply customer-led. You're energised by time on farm with cattle farmers, and you turn that firsthand understanding into commercial decisions such as messaging, proof points, and channel choices, not just generic content ideas.
- A builder and world-class operator. You will build and lead a high-performing, efficient team, ideally with experience scaling a marketing or growth function in a fast paced environment. You will be comfortable rolling your sleeves up and playing ‘executor’, while also knowing the right time to give space to your team to win (or loose) and learn from that experience
- Genuinely commercial. You’re not just comfortable being measured on a revenue number - you demand it from yourself and your team. You move fast on real bets, you’re allergic to decisions not backed by data, and you thrive on seeing real results in real time.
- First-principles by instinct. You use Halter's global frameworks because they're smart, not because you're told to, and you know exactly when the local market demands something different, and can make that case with evidence, not opinion.
- A strong operator across both brand and demand. You’re equally comfortable in a tone-of-voice conversation and a CAC/ROI conversation, and you’re able to move between the two with ease
- Comfortable with ambiguity. You'd rather own the outcome and figure out the path than wait for a fully specified brief.
- AI-forward as a default operating mode, not a tool you occasionally reach for. You and your team use AI to draft and iterate content, personalise outreach at a scale a human team couldn't match manually, and analyse campaign and funnel data faster than a traditional team would. You treat headcount as a last resort after you've pressure-tested what AI can already do, not the other way around.
WHAT THE ROLE LOOKS LIKE:
- Strategy & ownership: Own the marketing strategy and budget end to end, setting the vision and the plan to take Halter from early-market entry to category leadership and one of our largest revenue markets.
- Organic growth & content. Build content that compounds: SEO-driven farmer resources, owned channels, and organic social that establishes Halter as the trusted voice in cattle, not just a paid acquisition function.
- Events strategy. This sits at the heart of our territory manager regional model. You'll partner with sales leadership to decide which field days, expos, and farmer gatherings actually move pipeline in AU, and how they connect directly into the territory manager's patch and pipeline, not run as a separate marketing calendar.
- Case studies & proof. Build a library of farmer stories and results that do double duty: acquisition proof points for new farmers, and expansion/retention proof points for existing ones.
- Paid traffic. Work with the global Performance Marketing function running paid channels in-region with a sharp eye on customer acquisition costs (CAC) and pipeline contribution, not just reach or impressions.
- Enterprise motion. Support and drive the enterprise/larger-account pipeline in AU specifically, where the buying committee, proof requirements, and sales cycle look different from owner-operator farms.
- Accountability for the numbers: Own and report on pipeline, CAC, brand awareness and the complete revenue picture. Marketing is one of the most critical levers that sits right across the funnel, so it’s expected you will design the marketing strategy around each metric from acquisition through to net dollar retention.
- Brand and tone of voice in-region. Use Halter's global brand as the foundation, and make the judgment calls on how it lands with Argentinian and Uruguayan farmers specifically: language, imagery, humour, what plays and what doesn't in this market.
- Objection handling through stories, not just spec sheets. Build ROI case studies and compelling storytelling, delivered through the right channels at the right point in the funnel, that neutralise the objections AU farmers actually raise (price, proof, switching risk), not generic feature messaging.
OUR BENEFITS:
- Importantly, we offer an inclusive and attractive remuneration package made up of salary, benefits and restricted stock units, so you own a part of what we’re building.
- Healthy body, healthy mind. You’ll be on the OSDE 410 plan, fully paid by Halter with dependents included, giving you comprehensive maternity cover, dental and vision, and complementary therapies like acupuncture.
- Mental health matters. You’ll have access to up to 30 sessions per year of individual or group therapy, plus up to 15 sessions per family group for bonding therapy.
- Our personal growth is important. Halter offers an annual US$750 personal growth fund to be used for anything that fuels personal growth.
- We offer 26 weeks of paid parental leave for primary caregivers, 4 weeks of paid leave for the other parent, and flexible return-to-work options.
OUR OFFICE FIRST APPROACH:
Humans are wired for connection. Being office first is a core pillar of our culture because in-person connections drive your growth, learning, impact, and relationships. Strong relationships make it easier to disagree, give feedback, and do meaningful work together.
We're office first, not office only. Working from the office is our default, but we flex when needed. We have a high-trust culture where everyone is trusted to do what's best for Halter.
Our office vibe is special, the high energy and spectacular people make work enjoyable. Your growth and impact are unlimited here, coming from solving problems, innovating, and constantly learning from each other.
JOIN OUR TEAM
Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit!
If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch!
Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
WHY OUR TEAM LOVES WORKING AT HALTER:
- Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations.
- Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems.
- You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund.
- This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"
Location: Manila, Philippines
Workstream is a mission-driven company building the all-in-one HR, payroll, and hiring platform for managing the hourly workforce. There are 2.7 billion hourly workers, making up 80% of the global workforce, but this market has been heavily underserved by technology and deserves better. Workstream has been purpose-built for the hourly workforce from day one so that these businesses and their employees can thrive.
Our customers include leading brands from multiple sectors, including Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers. We are a high growth series B company and quickly expanding our product portfolio to deliver on our vision. We are backed by legendary VCs and industry experts like Founders Fund, BOND, and Coatue.
Values
Here are our
Company Values
and we’d love to have individuals who can be a culture add to our team!
What We Offer
Permanently Remote
Pay wired directly to your bank account
$50 Monthly Stipend
Annual Bonus
Flexible PTO
Enjoy company time off during some of the major US Holidays
Career fast track for performers and internal mobility
Learn from a team of Stanford, MIT, Google and Harvard alumni
Grow With Us
We are looking for a Senior Software Solutions Engineer in Professional Services (PS) to join our growing team. In this role, you will own the design, development, and delivery of complex technical integrations between our platform and enterprise client systems. You'll operate at the intersection of deep software engineering and customer partnership — leading integration architecture decisions, mentoring junior engineers, and driving technical standards across the PS organization.
The majority of your time is spent writing code, architecting scalable solutions, and solving genuinely hard technical problems. You'll bring an AI-native mindset to everything you build — leveraging LLMs, automation, and modern AI tooling to deliver faster, smarter outcomes for clients and the team. You'll work directly with enterprise clients and internal stakeholders to translate complex business requirements into production-grade software, with direct, visible impact on customer retention and satisfaction.
Day in the Life
Integration & Internal Engineering (50%)
Architect and build robust API integrations between our platform and client HR, payroll, and POS systems
Develop and maintain reusable integration frameworks and shared libraries that accelerate delivery across the team
Own the full software lifecycle — from design and development through testing, deployment, and production support
Build data migration pipelines and CSV transformation solutions for enterprise onboarding
Develop two-way payroll integrations with complex business logic and error handling
Build and deploy custom internal tools that improve team efficiency, integration observability, and customer operations
Own infrastructure-as-code and deployment pipelines using Terraform, GitHub Actions, and related CI/CD tooling — you ship to production, not just to staging
Apply AI-native development practices: using LLMs and AI tooling to accelerate development cycles, generate smarter automation, and build more intelligent solutions for clients and internal teams
Technical Leadership & Mentorship (20%)
Review code and provide technical guidance to junior and mid-level engineers on the PS team
Establish and document engineering best practices, integration patterns, and internal tooling standards
Champion AI best practices across the team — helping others understand when and how to use AI tooling effectively and responsibly
Collaborate with Product and Engineering to surface recurring customer pain points and influence the platform roadmap
Customer & Stakeholder Collaboration (20%)
Lead technical discovery sessions with enterprise clients to define integration scope and requirements
Translate complex business and compliance requirements into clear technical specifications
Serve as the senior technical voice in client conversations — able to communicate architecture decisions confidently to both technical and non-technical audiences
Custom Solutions & Tooling (10%)
Build custom reporting tools, enterprise-grade career site implementations, and AI-assisted automation for customers
Develop internal tooling and dashboards to improve team efficiency, reduce manual work, and scale PS delivery
Who You Are
Engineering Depth:
You write clean, production-quality code and take ownership of what you ship. You think in systems, not just scripts.
AI-Native:
You don't just know AI exists — you actively use it. You're fluent with LLM APIs, prompt engineering, and AI-assisted development workflows, and you have strong instincts around where AI adds genuine value vs. where it introduces risk
Integration Expertise:
Hands-on experience with REST APIs, webhooks, OAuth, and workflow automation platforms (Workato or similar)
DevOps Fluency:
You're comfortable with Terraform, GitHub Actions, and CI/CD pipelines — shipping and maintaining production infrastructure is part of your normal workflow, not an afterthought
Technical Leadership:
You've mentored engineers, led code reviews, and contributed to engineering standards — not just executed tickets
Problem Solving:
You enjoy ambiguous problems and bring structured thinking to novel technical challenges
Communication:
You can hold your own in a technical architecture conversation and turn around and explain the same concept clearly to a non-technical customer
Requirements
5+ years of experience in Solutions Engineering, Solutions Consulting, or a related technical customer-facing role
Bachelor's degree in Computer Science, Software Engineering, or related field (or equivalent practical experience)
Experience designing and consuming REST APIs at scale
Proficiency with infrastructure-as-code (Terraform) and CI/CD pipelines (GitHub Actions or equivalent)
Demonstrated AI-native development practices — active use of LLM APIs, AI tooling, or AI-assisted workflows in prior roles
Familiarity with version control and collaborative development workflows (GitHub)
Experience with workflow automation platforms (Workato, Zapier, or similar)
Must be willing to work during US business hours
Nice to Have
Proficiency in Python and TypeScript/JavaScript; comfortable owning backend services while being capable across the stack
Prior experience in SaaS implementation, professional services, or a customer-facing engineering role
Exposure to HRIS, payroll, or POS system integrations
Experience building and maintaining shared internal developer tooling or libraries
Familiarity with MCP (Model Context Protocol) or agentic AI frameworks
Know More About Workstream
https://www.workstream.us/blog/funding-series-b
https://techcrunch.com/2021/08/26/workstreams-text-based-recruitment-tool-gets-a-48m-bet-from-bond-and-beyond/
https://techbuzz.news/buzzworthy-august-27-2021/
Additional Information
Workstream provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
We are committed to the full inclusion of all qualified individuals.
Location: Belgrade, Serbia
We are looking for a Senior Head of Customer Support, not a conventional CS Manager or strong Team Leader. The person will own the complete Customer Support function, manage the existing team leaders and agents in Serbia, and participate actively in AloPlay’s leadership forum.
Key Responsibilities:
Proven ownership of a substantial 24/7 Customer Support operation within iGaming.
Experience managing team leaders, QA, scheduling, performance and multi-brand support, not only managing agents directly.
Strong leadership presence and the ability to stabilize, develop and hold an existing management team accountable.
A highly structured and process-driven approach, including building SOPs, decision trees, escalation flows, knowledge bases and governance controls.
Ownership of QA methodology: scorecards, sampling, critical failures, coaching, retraining and measurable follow-up.
Strong critical thinking and the ability to identify systemic flaws, operational gaps and risks before they become incidents.
Experience working across CS, Payments, Risk/Fraud, VIP, CRM, Product, Technical, Legal and Compliance.
Good understanding of KYC, AML, Responsible Gaming, withdrawals, account restrictions, bonus abuse, complaints and sensitive player escalations.
Requirements:
Strong judgment regarding player-facing communication. One incorrect response can create significant legal, regulatory, PSP, reputational or commercial exposure, particularly in markets where the brand does not hold a local license.
The confidence to challenge unsafe instructions from VIP, Payments or other managers and escalate material risks immediately.
Ability to contribute beyond CS and take responsibility as a member of the company’s leadership structure.
Data-driven management with clear KPIs, dashboards, root-cause analysis and evidence-based decisions.
Proven experience implementing AI and automation at a meaningful operational level, not simply using ChatGPT.
Ability to use AI for large-scale conversation analysis, automated QA, sentiment and risk detection, contact-reason classification, knowledge-base optimization, chatbot/self-service development and identification of problematic agent wording.
Understanding of AI governance, including accuracy testing, human review, access controls, sensitive-data protection, version control and prevention of unsafe automated responses.
Ability to assess existing systems such as Freshdesk objectively and recommend configuration, integration or replacement only after producing a clear operational and financial business case.
Strong people-management skills: recruitment, onboarding, training, coaching, performance improvement and disciplinary management.
Comfortable working from Serbia and travelling to Cyprus for management and leadership meetings.
By joining us, you can expect:
Competitive salary with attractive commission structure.
Top tier training provided by industry leading experts.
Opportunity to grow within a fast-expanding international company.
Positive and supportive team environment.
Comfortable office space in central Belgrade.
Private healthcare plan.
Happy hour.
Apply now and let’s achieve success together
Apply at
https://aloplay.bamboohr.com/careers/112?source=aWQ9MTg%3D
to become a member of our amazing team!
We appreciate all applicants' interest in our open position. Due to the large number of applications, only those who are being considered for the role will be contacted. All applications will be handled with the utmost confidentiality.
Location: Limassol, Cyprus
AloPlay is looking for an experienced, hands-on QA leader to take full ownership of quality assurance across our iGaming platform.
This is a leadership position responsible for consolidating our existing QA teams into one effective organization, establishing company-wide testing standards, and ensuring the reliability, functionality, and quality of our platform, products, integrations, and player-facing experiences.
The successful candidate will combine strong technical QA expertise, deep iGaming platform knowledge, analytical thinking, operational understanding, and proven leadership capabilities.
We are looking for someone who goes beyond managing test execution: a proactive leader who identifies risks, challenges assumptions, improves processes, and drives measurable improvements in product quality.
A major focus of the role will be implementing modern testing practices, including automation-first approaches and the extensive practical use of AI-powered tools to improve testing efficiency, coverage, and delivery speed.
Key Responsibilities:
1. QA Leadership & Organization
Lead and consolidate existing QA teams into a unified QA organization.
Establish clear responsibilities, ownership, and accountability across QA activities.
Manage, mentor, and develop QA engineers, team leads, and automation specialists.
Evaluate existing team capabilities, identify gaps, and optimize resource allocation.
Establish a culture of critical thinking, proactive problem-solving, and continuous improvement.
Build scalable QA processes that support AloPlay's growing portfolio of B2B clients and brands.
Maintain a hands-on approach to critical testing activities, technical challenges, and complex investigations.
2. End-to-End iGaming Platform Quality
Take responsibility for the QA strategy and testing coverage across the entire AloPlay ecosystem, including:
Player-Facing Platform
Registration, login, authentication, and account management.
Player onboarding and verification processes.
Deposits, withdrawals, cashier functionality, and payment methods.
Casino and sportsbook player journeys.
Bonuses, promotions, free spins, and loyalty features.
CRM communications, engagement campaigns, and retention flows.
Mobile, desktop, browser, and device compatibility.
UI/UX functionality, usability, and player experience consistency.
Back Office & Operational Systems
Back-office functionality, user permissions, and operational workflows.
Casino and sportsbook management functionality.
PSP integrations, payment routing, and transaction flows.
CRM and bonus configuration and execution.
Reporting, data accuracy, and operational dashboards.
Player account management and customer support tools.
Third-party provider integrations and related operational processes.
Multi-Brand & Multi-Market Environment
Validate functionality across multiple brands, configurations, GEOs, and currencies.
Ensure new brand launches meet defined quality standards.
Identify configuration-related defects and inconsistencies.
Establish reusable testing frameworks that support scalable brand deployment.
3. QA Strategy, Processes & Quality Governance
Define and implement a company-wide QA strategy.
Establish standardized testing methodologies, procedures, and documentation.
Implement risk-based testing and prioritize critical business and player flows.
Define clear testing requirements and acceptance criteria.
Establish release quality gates and measurable go/no-go criteria.
Ensure appropriate functional, regression, integration, API, exploratory, and end-to-end testing coverage.
Introduce structured root-cause analysis and preventive actions for recurring production defects.
Continuously evaluate testing effectiveness and identify opportunities for improvement.
Maintain visibility over product quality, outstanding defects, and release risks.
4. Automation & AI-Driven Testing
A key expectation of this position is to significantly increase the effectiveness and efficiency of QA through automation and AI.
Responsibilities include:
Define and execute a practical QA automation strategy.
Identify repetitive, high-volume, and business-critical testing scenarios suitable for automation.
Expand automated regression, API, integration, and end-to-end testing coverage.
Integrate automated testing into development and CI/CD pipelines.
Introduce and actively evaluate AI-powered testing solutions, including tools such as Claude and other relevant technologies.
Explore AI-assisted test-case generation, automated script creation, test maintenance, defect analysis, and regression optimization.
Reduce manual testing effort where automation can deliver reliable results.
Establish measurable automation targets and continuously assess their effectiveness.
Ensure automated tests are reliable, maintainable, and provide meaningful coverage.
The objective is not simply to introduce AI tools, but to demonstrate measurable improvements in testing speed, quality, and efficiency.
5. Release Quality & Production Reliability
Work closely with Engineering, Product, and Operations to ensure releases meet defined quality standards.
Establish release-readiness criteria and provide independent QA assessments.
Coordinate testing activities across multiple development teams and projects.
Ensure critical player and operational journeys are validated before production releases.
Establish effective smoke-testing and post-release verification processes.
Monitor production defects and identify recurring quality issues.
Participate in production incident investigations and root-cause analysis.
Drive preventive improvements to reduce production defects and operational disruptions.
Escalate significant quality risks with clear evidence and recommended actions.
6. Operational QA & Cross-Department Collaboration
Work closely with Casino, Sports, PSP, CRM, Customer Support, Product, and other operational departments.
Understand critical business processes and translate operational risks into structured testing requirements.
Establish testing procedures for new integrations, configuration changes, and operational functionality.
Ensure testing covers real-world business scenarios rather than only technical requirements.
Challenge unclear requirements, incomplete solutions, and potentially problematic business logic.
Collaborate with department managers to identify recurring issues and improvement opportunities.
Ensure operational incidents and player complaints contribute to ongoing QA improvements.
7. Quality Analytics & Performance Management
Define and maintain clear QA KPIs and performance dashboards.
Measure defect leakage into production, defect severity, test coverage, automation effectiveness, and release quality.
Track recurring defects and identify underlying patterns.
Analyze production incidents and operational issues to identify systemic weaknesses.
Use data to prioritize QA resources and testing activities.
Provide regular quality reports, risk assessments, and improvement recommendations to the VP R&D.
Demonstrate measurable improvements in product stability, testing efficiency, and delivery reliability.
Mandatory Experience
6+ years of professional QA experience, including at least 2 years in a QA leadership or management position.
Strong, practical experience within the iGaming industry, preferably with a B2B casino or sportsbook platform provider.
Proven experience managing QA engineers and coordinating testing across multiple products or development teams.
Strong understanding of casino, sportsbook, payments, bonuses, CRM, and player-facing platform functionality.
Demonstrated experience building or significantly improving QA processes and testing frameworks.
Strong knowledge of functional, regression, integration, API, exploratory, and end-to-end testing.
Practical experience with test automation frameworks and automated testing strategies.
Good understanding of web technologies, APIs, databases, and modern software development practices.
Experience working with Agile development teams and CI/CD pipelines.
Strong analytical capabilities, critical thinking, and structured problem-solving skills.
Ability to independently identify quality risks and challenge technical or business decisions.
Proven ability to prioritize effectively and deliver results in a fast-paced environment.
Strong communication, stakeholder management, and leadership skills.
Hands-on technical capability and willingness to investigate complex issues directly.
AI & Automation Expectations
Practical experience implementing or managing QA automation.
Familiarity with AI-assisted development or testing tools.
Ability to evaluate and introduce AI solutions into QA workflows.
Understanding of the opportunities and limitations of AI-generated tests.
A clear mindset toward reducing repetitive manual work and improving QA productivity through technology.
Technical Knowledge
Experience with several of the following:
Playwright, Cypress, Selenium, or similar automation frameworks.
REST APIs and Postman.
SQL and database validation.
Git and CI/CD pipelines.
Jira, Confluence, TestRail, Xray, or similar tools.
Browser developer tools and network debugging.
JavaScript/TypeScript or other relevant scripting languages.
AI-assisted tools such as Claude, GitHub Copilot, or equivalent solutions.
Kafka or other event-driven architectures.
Preferred Qualifications
Experience working for a B2B iGaming platform provider.
Experience managing QA across multiple brands, jurisdictions, or markets.
Experience testing payment systems, casino integrations, and complex bonus engines.
Experience implementing automation and AI-driven improvements with measurable results.
Familiarity with production monitoring, incident management, and quality analytics.
By joining us, you can expect:
A unique opportunity to build a career in a global, fast-growing company.
An attractive remuneration package, based on qualifications and experience.
Continuous learning and development opportunities.
Company-wide events and team activities, fostering a fun and supportive work environment.
Wolt monthly allowance.
Snack Heaven! Our fully equipped kitchen offers free snacks, fruits, and beverages.
Medical and wellness app, supporting both mental and physical well-being!
Apply now and let’s achieve success together
Apply at
https://aloplay.bamboohr.com/careers/111?source=aWQ9MTg%3D
to become a member of our amazing team!
We appreciate all applicants' interest in our open position. Due to the large number of applications, only those who are being considered for the role will be contacted. All applications will be handled with the utmost confidentiality.
Location: Lithuania
About our client
Our client is a family-run Japanese company with over
200 years of history
and two key business divisions: food for human consumption and pet food. In Japan, our client is the
No.1 pet food brand
, known for its wide product portfolio and innovative, industry-defining product
“Churu”
. After significant domestic growth, the company continues to expand internationally with the mission to bring joy to pets and their owners worldwide.
They are now seeking a highly motivated and energetic Sales Representative to join the team in Lithuania. Aiming for a person who wants to grow with the company and actively contribute to building the brand in an exciting market. If you enjoy meeting people, building relationships, and being part of a growing international brand, this role is for you.
Main responsibilities:
Serving customers by selling products and meeting customer needs in Lithuania
Serving existing accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
Keeping management informed by submitting activity and results reports, such as weekly work plans, and monthly analysis.
Monitoring competition by gathering current marketplace information on pricing, products, new products, delivery schedules, and merchandising techniques.
Resolving customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
Providing historical records by maintaining records on area and customer sales.
Contributing to team effort by accomplishing related results as needed.
Promoting our products at different events, such as expo or dog or cat shows etc.
Requirements:
You are enthusiastic, people-oriented and motivated to grow your career in sales.
You enjoy being out in the market, meeting partners and representing a brand you believe in.
Ideally you bring in:
Experience in sales, retail or customer-facing roles (FMCG or pet industry is a plus)
A commitment to excellent customer service.
Excellent written and verbal communication skills.
Fluent in Lithuanian. Knowledge of English is a plus.
Superb interpersonal skills, including the ability to quickly build rapport with both customers and suppliers.
Experience using computers for a variety of tasks.
Competency in Microsoft applications including word, excel, and outlook.
Able to work comfortably in a fast-paced environment.
Valid driver's license required for job-related travel inside Lithuania
Passion for pets and animal well-being
What we offer:
The chance to join an international premium brand on a strong growth path
Real responsibility and room to grow
Attractive compensation package including company car (also for private use)
Professional onboarding and ongoing development
A young, dynamic and international team
Long-term career opportunities within a stable global company
Location: Seoul, South Korea
At Pixelogic, we believe that the fusion of creativity and technology holds the power to inspire and engage audiences on a global scale. With a strong emphasis on end-to-end creative, localization, and distribution services, we take pride in breaking cultural barriers and ensuring your message resonates with diverse audiences worldwide.
Our dynamic team of creative minds, skilled linguists, and tech-savvy experts work collaboratively to deliver unparalleled solutions that cater to your unique needs. From creative concepting and execution of original content, to precision-driven localization services, to cutting-edge software and distribution solutions, we are committed to elevating your product and enabling seamless expansion into new markets.
Pixelogic is a majority-owned and consolidated subsidiary of Imagica. Together, we are committed to serving the world’s leading filmmakers and content creators with industry-leading services and next-generation solutions.
Job Description:
The position of Manager of Finance, Planning and Analysis APAC is a newly created role within Pixelogic Media, Seoul to support the VP & GM, APAC and the central Corporate Services in the United States.
The successful individual has a desire to build strong relationships with business line heads and non-financial stakeholders through effective business partnering. There is also plenty scope for the new appointment to enhance existing processes as well as regular business planning, forecast and management information reports.
Responsibilities:
· Responsible for accurate preparation on the consolidated (P&L, balance sheet, and cash flow) monthly financial results, quarterly forecasts and annual budgets of the Company’s business units to senior management and external parties.
· Review and monitor key changes between actual results vs. current forecast, budget, prior month and prior year, and oversee the preparation and presentation of variance explanations to senior management.
· Support both the interim and year-end financial audits, including dealing directly with the external auditors and tax advisors on issues and with those in accounting to compile information Manage and oversee entire order to cash process incl. sales and purchase invoicing.
· Heavy data reconciliation to ensure the accuracy and integrity of project financial data being reported correctly.
· Ensure compliance with Pixelogic’s global business processes in the area of financial management.
· Assist in all other areas as needed.
Requirements
· Professional accounting or finance qualification.
· Proven experience as a finance/admin manager in company with international footprint.
· Bachelor’s degree in Business, Finance, or Accounting with a CPA.
· Experience in the media industry preferred.
· Highly proficient in Microsoft office, specifically Microsoft Excel.
· Skilled in billing, reporting, analysis, problem solving and relationship building.
· Excellent verbal and written communication skills.
· Strong attention to detail, organizational, problem-solving and high level math skills.
Location: Poland; Lithuania; Latvia; Georgia; Kazahstan, Kazakhstan; Belgrade, Serbia
About us
Carazo Enterprise SL is a luxury brand distribution company established in 2012, known for high-quality service and best-in-class distribution channels for the brands we represent. Our success is built on modern infrastructure and smart organizational and technological solutions.
We currently operate multiple legal entities across multiple jurisdictions across the EU, Latam, and the USA — and are looking for an experienced professional to take ownership of our Shopify, HubSpot, integrations, and related technical projects.
About the role
Our online store runs on Shopify, and our sales and customer-service processes run on HubSpot. Development and integration work is handled by external agencies and freelancers.
We are creating a dedicated internal role for one person who will own the technical side of Shopify, HubSpot, and the integrations between them, while also managing the external technical resources responsible for more complex work.
You will combine hands-on technical knowledge with strong project and vendor management skills. You should be comfortable making minor technical adjustments, configurations, troubleshooting issues, and handling routine system administration independently.
For larger or more complex configurations, automations, integrations, or development work, your role will be to understand the business and technical requirements, define the scope, prepare clear specifications, coordinate the appropriate external specialists, oversee implementation, and verify the completed work before it goes live.
You will report directly to the CEO and have clear ownership of the systems, projects, and technical coordination within your area.
What you will do
Shopify and catalogue
• Configure and maintain the store, including products, variants, prices, collections, and metafields.
• Manage bulk imports and exports and support B2B price lists and customer accounts.
• Manage apps and checkout settings, including rules for regulated products.
• Make minor configuration and technical adjustments independently where appropriate.
• Troubleshoot routine Shopify issues and identify when external technical support is required.
Integrations and automation
• Own the Shopify-HubSpot integration and ensure accurate synchronization of customers, companies, and orders.
• Understand and oversee integrations with payments, shipping, WhatsApp (Wati), and other tools through apps, APIs, webhooks, Zapier, Make, or similar technologies.
• Maintain Shopify Flow and HubSpot Workflows and make routine adjustments where appropriate.
• For more complex integrations and automations, assess requirements, define the technical scope, coordinate external specialists, and oversee implementation.
• Monitor integrations, identify errors or failed processes, and coordinate resolution where external technical support is required.
HubSpot / CRM
• Manage pipelines, deal stages, properties, tags, and customer tiers.
• Set up and maintain user roles, permissions, reports, and dashboards.
• Maintain data quality, including duplicate management, merges, and consistent records.
• Handle routine CRM configuration and administration independently.
• Coordinate more complex CRM changes or development work with external specialists when required.
Technical project and vendor management
• Translate business requirements into clear technical requirements and specifications.
• Assess whether a task can be handled internally or requires external technical expertise.
• Identify and coordinate external developers, agencies, freelancers, or other technical specialists.
• Obtain estimates, implementation plans, and timelines from external providers.
• Track project scope, deadlines, budgets, dependencies, and changes.
• Review and test completed work against the agreed requirements.
• Formally verify and accept deliveries before go-live.
• Ensure that external technical work is properly documented and maintainable.
Control and documentation
• Maintain documentation of systems, integrations, configurations, workflows, and access rights.
• Control administrative permissions and external vendor access.
• Monitor system performance, synchronization issues, and errors.
• Ensure that technical changes are documented and properly handed over.
• Maintain a clear overview of the Shopify, HubSpot, and broader e-commerce technology environment.
Your first 90 days
• Consolidate our HubSpot environment into one working system.
• Ensure every Shopify order, customer, and company is recorded correctly in HubSpot, with no duplicates.
• Implement market and tier tags and B2B pricing consistently across Shopify and HubSpot.
• Integrate WhatsApp (Wati) with HubSpot.
• Audit and clean the product catalogue and establish one standard for product changes.
• Map all systems, apps, and integrations and establish role-based access and documented handover.
• Review existing technical processes and external vendor arrangements and establish clear ownership, documentation, and working processes.
Requirements
We verify these requirements. Please read them carefully before applying.
• 3+ years of hands-on technical Shopify experience. You can demonstrate live stores and clearly explain your exact contribution to each.
• Experience with Shopify integrations with CRM, ERP, or third-party systems. You can explain at least one integration step by step, including the systems involved, implementation method, challenges, and outcome.
• Strong technical fluency: you can read and make basic edits to Liquid and JSON and understand metafields/metaobjects, Shopify Flow, and the Shopify app ecosystem.
• Strong project and vendor management experience: you have written technical specifications, gathered estimates, coordinated external developers or agencies, tested deliveries, managed deadlines and budgets, and overseen implementation.
• Hands-on experience with bulk catalogue operations using Matrixify or CSV.
• English B2+ with clear written and verbal communication.
• Ability to distinguish between technical work you can handle independently and work that requires specialized external expertise.
Strong advantages
• Hands-on HubSpot experience (Sales/Service Hub, pipelines, workflows, permissions).
• Shopify Plus and/or Shopify B2B.
• Experience in regulated or age-restricted e-commerce.
• Multi-market experience (US and EU).
• Russian and/or Spanish.
This role is not a fit if you are:
• A pure developer who is primarily focused on writing code and has limited project or vendor management experience.
• A pure project manager without strong, hands-on Shopify technical knowledge.
• A theme/design or marketing-focused Shopify profile without broader technical and systems experience.
• Experienced only in WordPress/WooCommerce or local CRMs, with no substantial Shopify experience.
• Someone who expects external developers to handle all technical troubleshooting and routine system administration without being able to understand or manage the underlying systems.
Benefits
• Format: Remote, full-time, contractor (B2B) agreement.
• Compensation: €2,500–€3,000 gross per month.
• Probation: 3 months.
• Working hours: 9:00 AM to 6:00 PM Madrid time (daily overlap with Spain/CET and teams in the Americas)
What to send us
• CV and LinkedIn profile.
• Links to live Shopify projects and a description of your exact contribution to each.
How we hire
1. Application review
2. Recruiter interview – motivation, communication, English, technical ownership, and overall fit.
3. Portfolio and experience verification, plus a practical case based on a real task from our business.
4. Interview with the hiring manager.
5. References from at least two previous employers or clients (B2B).
If you meet the requirements and believe your experience is a strong match for this role, we would be happy to hear from you. We look forward to receiving your application!
Location: Germany; Austria; Netherlands; France; Spain; Portugal
About The Company
Headquartered in Sarasota, Florida, our client is a global provider of packaging and protective solutions across a diversified set of geographies and end-markets. The Company develops, manufactures, and sells a variety of solutions including paper and film-based pressure-sensitive and water-activated tapes, stretch and shrink films, protective packaging, woven and non-woven products and packaging machinery.
Responsibilities
1. Drive Business Growth: Actively expand our client's market share in the industrial adhesive tapes sector through targeted Business Development and New Business initiatives.
2. Acquisition & Projects: Identify and win new customers, uncover new application areas, and secure large-scale projects.
3. Key Account Management: Take responsibility for the strategic support and further development of existing Key Accounts to ensure long-term retention.
4. Partner Management: Collaborate closely with specialized distributors and converters to maximize market reach.
5. Technical B2B Sales: Manage the full sales cycle, including technical consulting, high-level product presentations, and contract negotiations.
6. Territory Management: Take full ownership of the sales region currently (not limited to) comprising the UK, Benelux, Northern Germany, Scandinavia, and Poland.
7. Penetrate and develop specific market segments within the region at the end user level.
8. Provide specialized business development to Distribution in the form of target lead generation specific to the territory.
9. Assist management with specialized market knowledge within end-user standard industrialized codes.
10. Establish and build relationships with distributor’s management and sales force, focusing on Sapphire Elite and Premier Distributors.
11. Train the distributor’s sales force on Intertape products while focusing on end-user activity and market penetration.
12. Assist in developing new products based on the needs of the end users in the market.
13. Run product trials and evaluations through sales cycle.
14. Establish and justify the value added products, programs and sales/marketing support (packaging specialists support as an integral part) that IPG delivers to ensure that IPG has a favored position in the account.
15. Train distributors by utilizing effective sales presentations, product knowledge, competitive knowledge, IPG resources (product specialists, product managers, and regional managers). Core competence on all specialized tapes, industrial MRO, Industrial OEM, Housing and construction is required (i.e. grades of tape, adhesives, backings, applications, major competitors, etc). Understanding the FAB’s (features, advantages, and benefits) of IPG products is also essential.
16. Penetrate market with end-user sales calls, corporate account sales calls, product demonstrations, and reinforcing the value added IPG brings to customers. Working with performance products and other specialists to achieve corporate goals.
17. Documentation of end-user focus by utilizing the customer relationship management software in a routine and timely manner (minimum once a week) with quality targets, initiatives and other appropriate sales activities. Ensure that all reporting is filled out properly and completely.
18. Compliance with all Internal Policies, i.e. responsiveness, pricing, returns and credit issues.
19. Monitor sales vs. forecasts and trends in relation to company objectives and competitive activities.
20. Keep management up to date with competitive information such as new products, competitive price books, and price increase & decrease letters.
21. Work proactively with customer service and the pricing team to resolve any outstanding issues within 24 hours. SPPA’s & Special Pricing Questionnaire ( SPQ) must be filled out properly and completely.
22. Ensure that the implementation and compliance of major and national accounts initiatives and plant audits are completed in a timely fashion. Any issues of non- compliance to be brought to management attention as soon as possible.
23. Performing all the duties as assigned by Supervisor.
24. Close business and turnover to the assigned distributor.
25. Any other tasks as required by the business.
Requirements
Bachelor’s degree, or equivalent in Business Administration/Marketing or related field preferred.
5+ years of experience in technical B2B sales of industrial adhesive tapes or closely related adhesive‑based industries essential.
Market knowledge in the Aerospace, Automotive, Building & Construction, or General Industry sectors.
Demonstrated success in both Business Development (new customer acquisition) and the strategic management of existing customer bases.
A proven track record with a distinct hunter mentality.
Ability to nurture a sustainable, relationship‑oriented approach to account management.
Existing network of distributors, converters, or industrial partners is highly desirable.
International sales experience preferred.
Ability to think ahead and plan over 1-2 year time span.
Ability to organize and manage multiple priorities.
Sales and service systems development and deployment.
Problem analysis and problem resolution at both a strategic and functional level.
Technical skills in strategic planning and sales planning.
Distributor training and development.
Strong customer orientation.
Excellent interpersonal and communication skills including presentation skills.
Team player.
Commitment to company values.
Computer proficiency.
Ability to complete significant travel - up to 75%.
Fluency in English; proficiency in the local language is a strong advantage.
Location: Athens, Greece
Workplace: none
David Kennedy Recruitment
is working with a leading global company in the digital advertising and social media industry that is seeking to onboard a
Turkish-Speaking Outbound Sales Representative
to join their team in Athens.
Position: Ad Sales Specialist
Location: Athens, Greece
Work model: On-site
Employment type: Full-time
DUTIES & RESPONSIBILITIES:
Conduct proactive outbound prospecting, including cold calling and first-contact engagement
Initiate conversations with advertisers and quickly establish relevance and interest
Reactivate dormant or under-developed accounts and develop them into sales opportunities
Use consultative and needs-based selling techniques to identify advertiser challenges and requirements
Drive revenue by converting customer engagement into measurable commercial results
Handle objections, rejection and re-engagement scenarios confidently and professionally
Manage sales pipeline activity, follow-ups and opportunities in an organised and disciplined manner
Use CRM systems, sales enablement tools, dashboards and other platforms to manage customer activity and performance
Stay up to date with digital advertising products, tools, platforms and market developments
REQUIREMENTS:
Minimum 12 months of proven sales experience, preferably in outbound sales, telesales, B2B sales, business development, account management, digital advertising or a similar commercial environment
Native or near-native level of
Turkish
Fluent English
Proven experience conducting proactive outbound prospecting and cold calling
Confidence initiating conversations with customers who may not yet recognise a clear business need
Strong commercial mindset with a focus on conversion, revenue and sales targets
Good understanding of digital advertising solutions and their commercial positioning
Comfortable using CRM systems, sales enablement tools, dashboards and pipeline management platforms
Ability to thrive in a fast-paced, target-driven sales environment
BENEFITS:
Competitive renumeration package
Private life and health insurance coverage
Free access to corporate gym facilities
Fixed working hours option for parents with young children
Structured onboarding and training support
Supportive team environment with development opportunities
Relocation support
And many others!
Location: Athens, Greece
Workplace: none
David Kennedy Recruitment
is working with a leading global company in the digital advertising and social media industry that is seeking to onboard an
Arabic-Speaking Outbound Sales Representative
to join their team in Athens.
Position: Ad Sales Specialist
Location: Athens, Greece
Work model: On-site
Employment type: Full-time
DUTIES & RESPONSIBILITIES:
Conduct proactive outbound prospecting, including cold calling and first-contact engagement
Initiate conversations with advertisers and quickly establish relevance and interest
Reactivate dormant or under-developed accounts and develop them into sales opportunities
Use consultative and needs-based selling techniques to identify advertiser challenges and requirements
Drive revenue by converting customer engagement into measurable commercial results
Handle objections, rejection and re-engagement scenarios confidently and professionally
Manage sales pipeline activity, follow-ups and opportunities in an organised and disciplined manner
Use CRM systems, sales enablement tools, dashboards and other platforms to manage customer activity and performance
Stay up to date with digital advertising products, tools, platforms and market developments
REQUIREMENTS:
Minimum 12 months of proven sales experience, preferably in outbound sales, telesales, B2B sales, business development, account management, digital advertising or a similar commercial environment
Native or near-native level of
Arabic
Fluent English
Proven experience conducting proactive outbound prospecting and cold calling
Confidence initiating conversations with customers who may not yet recognise a clear business need
Strong commercial mindset with a focus on conversion, revenue and sales targets
Good understanding of digital advertising solutions and their commercial positioning
Comfortable using CRM systems, sales enablement tools, dashboards and pipeline management platforms
Ability to thrive in a fast-paced, target-driven sales environment
BENEFITS:
Competitive renumeration package
Private life and health insurance coverage
Free access to corporate gym facilities
Fixed working hours option for parents with young children
Structured onboarding and training support
Supportive team environment with development opportunities
Relocation support
And many others!
Location: Athens, Greece
Workplace: onsite
David Kennedy Recruitment
is working with a leading global company in the digital advertising and social media industry that is seeking to onboard a
Turkish-Speaking Technical Sales Specialist
to join their team in Athens.
Position: Technical Sales Specialist
Location: Athens, Greece
Work model: On-site
Employment type: Full-time
DUTIES & RESPONSIBILITIES:
Identify customer pain points and map them to suitable products, features, configurations and digital advertising solutions
Support advertisers throughout the solution lifecycle, including activation, implementation, optimisation and ongoing improvements
Recommend solutions based on functionality, scalability, performance impact and return on advertising spend
Identify potential risks, mitigation actions and optimisation opportunities to improve advertiser success
Drive revenue growth through solution adoption, optimisation and expansion
Help advertisers unlock additional value through advanced features, automation and additional capabilities
Support hands-on campaign activation, configuration changes and troubleshooting
Use CRM systems, performance dashboards, reporting tools and campaign optimisation platforms to track activity and results
REQUIREMENTS:
Minimum
12 months of proven technical sales experience
, preferably within digital advertising, technology, SaaS, B2B sales, account management or a similar commercial environment
Native or near-native level of
Turkish
Fluent English
Strong technical consultative selling skills
Good understanding of digital advertising platforms, performance metrics, targeting and campaign optimisation
Experience supporting solution implementation, activation, configuration changes or troubleshooting
Strong commercial mindset with a focus on customer results and revenue growth
Ability to identify upselling, optimisation and solution expansion opportunities
Comfortable using CRM systems, performance dashboards, reporting tools and campaign management platforms
BENEFITS:
Competitive remuneration package with 14 salaries per year
Monthly performance bonus
Daily meal voucher
Private health insurance and dental care
Employee events
Free gym and wellbeing activities
Rooftop cinema with Acropolis views
On-site restaurant for lunch breaks
And many others!
Location: Athens, Greece
Workplace: onsite
David Kennedy Recruitment
is working with a leading global company in the digital advertising and social media industry that is seeking to onboard a
German-Speaking Technical Sales Specialist
to join their team in Athens.
Position: Technical Sales Specialist
Location: Athens, Greece
Work model: On-site
Employment type: Full-time
DUTIES & RESPONSIBILITIES:
Identify customer pain points and map them to suitable products, features, configurations and digital advertising solutions
Support advertisers throughout the solution lifecycle, including activation, implementation, optimisation and ongoing improvements
Recommend solutions based on functionality, scalability, performance impact and return on advertising spend
Identify potential risks, mitigation actions and optimisation opportunities to improve advertiser success
Drive revenue growth through solution adoption, optimisation and expansion
Help advertisers unlock additional value through advanced features, automation and additional capabilities
Support hands-on campaign activation, configuration changes and troubleshooting
Use CRM systems, performance dashboards, reporting tools and campaign optimisation platforms to track activity and results
REQUIREMENTS:
Minimum
12 months of proven technical sales experience
, preferably within digital advertising, technology, SaaS, B2B sales, account management or a similar commercial environment
Native or near-native level of
German
Fluent English
Strong technical consultative selling skills
Good understanding of digital advertising platforms, performance metrics, targeting and campaign optimisation
Experience supporting solution implementation, activation, configuration changes or troubleshooting
Strong commercial mindset with a focus on customer results and revenue growth
Ability to identify upselling, optimisation and solution expansion opportunities
Comfortable using CRM systems, performance dashboards, reporting tools and campaign management platforms
BENEFITS:
Competitive remuneration package with 14 salaries per year
Monthly performance bonus
Daily meal voucher
Private health insurance and dental care
Employee events
Free gym and wellbeing activities
Rooftop cinema with Acropolis views
On-site restaurant for lunch breaks
And many others!
Location: Athens, Greece
Workplace: onsite
David Kennedy Recruitment
is working with a leading global company in the digital advertising and social media industry that is seeking to onboard a
French-Speaking Technical Sales Specialist
to join their team in Athens.
Position: Technical Sales Specialist
Location: Athens, Greece
Work model: On-site
Employment type: Full-time
DUTIES & RESPONSIBILITIES:
Identify customer pain points and map them to suitable products, features, configurations and digital advertising solutions
Support advertisers throughout the solution lifecycle, including activation, implementation, optimisation and ongoing improvements
Recommend solutions based on functionality, scalability, performance impact and return on advertising spend
Identify potential risks, mitigation actions and optimisation opportunities to improve advertiser success
Drive revenue growth through solution adoption, optimisation and expansion
Help advertisers unlock additional value through advanced features, automation and additional capabilities
Support hands-on campaign activation, configuration changes and troubleshooting
Use CRM systems, performance dashboards, reporting tools and campaign optimisation platforms to track activity and results
REQUIREMENTS:
Minimum
12 months of proven technical sales experience
, preferably within digital advertising, technology, SaaS, B2B sales, account management or a similar commercial environment
Native or near-native level of
French
Fluent English
Strong technical consultative selling skills
Good understanding of digital advertising platforms, performance metrics, targeting and campaign optimisation
Experience supporting solution implementation, activation, configuration changes or troubleshooting
Strong commercial mindset with a focus on customer results and revenue growth
Ability to identify upselling, optimisation and solution expansion opportunities
Comfortable using CRM systems, performance dashboards, reporting tools and campaign management platforms
BENEFITS:
Competitive remuneration package with 14 salaries per year
Monthly performance bonus
Daily meal voucher
Private health insurance and dental care
Employee events
Free gym and wellbeing activities
Rooftop cinema with Acropolis views
On-site restaurant for lunch breaks
And many others!
Location: Athens, Greece
Workplace: onsite
David Kennedy Recruitment
is working with a leading global company in the digital advertising and social media industry that is seeking to onboard an
Arabic-Speaking Technical Sales Specialist
to join their team in Athens.
Position: Technical Sales Specialist
Location: Athens, Greece
Work model: On-site
Employment type: Full-time
DUTIES & RESPONSIBILITIES:
Identify customer pain points and map them to suitable products, features, configurations and digital advertising solutions
Support advertisers throughout the solution lifecycle, including activation, implementation, optimisation and ongoing improvements
Recommend solutions based on functionality, scalability, performance impact and return on advertising spend
Identify potential risks, mitigation actions and optimisation opportunities to improve advertiser success
Drive revenue growth through solution adoption, optimisation and expansion
Help advertisers unlock additional value through advanced features, automation and additional capabilities
Support hands-on campaign activation, configuration changes and troubleshooting
Use CRM systems, performance dashboards, reporting tools and campaign optimisation platforms to track activity and results
REQUIREMENTS:
Minimum
12 months of proven technical sales experience
, preferably within digital advertising, technology, SaaS, B2B sales, account management or a similar commercial environment
Native or near-native level of
Arabic
Fluent English
Strong technical consultative selling skills
Good understanding of digital advertising platforms, performance metrics, targeting and campaign optimisation
Experience supporting solution implementation, activation, configuration changes or troubleshooting
Strong commercial mindset with a focus on customer results and revenue growth
Ability to identify upselling, optimisation and solution expansion opportunities
Comfortable using CRM systems, performance dashboards, reporting tools and campaign management platforms
BENEFITS:
Competitive remuneration package with 14 salaries per year
Monthly performance bonus
Daily meal voucher
Private health insurance and dental care
Employee events
Free gym and wellbeing activities
Rooftop cinema with Acropolis views
On-site restaurant for lunch breaks
And many others!
Location: Athens, Greece
Workplace: onsite
David Kennedy Recruitment
is working with a leading global company in the digital advertising and social media industry that is seeking to onboard a
Polish-Speaking Technical Sales Specialist
to join their team in Athens.
Position: Technical Sales Specialist
Location: Athens, Greece
Work model: On-site
Employment type: Full-time
DUTIES & RESPONSIBILITIES:
Identify customer pain points and map them to suitable products, features, configurations and digital advertising solutions
Support advertisers throughout the solution lifecycle, including activation, implementation, optimisation and ongoing improvements
Recommend solutions based on functionality, scalability, performance impact and return on advertising spend
Identify potential risks, mitigation actions and optimisation opportunities to improve advertiser success
Drive revenue growth through solution adoption, optimisation and expansion
Help advertisers unlock additional value through advanced features, automation and additional capabilities
Support hands-on campaign activation, configuration changes and troubleshooting
Use CRM systems, performance dashboards, reporting tools and campaign optimisation platforms to track activity and results
REQUIREMENTS:
Minimum
12 months of proven technical sales experience
, preferably within digital advertising, technology, SaaS, B2B sales, account management or a similar commercial environment
Native or near-native level of
Polish
Fluent English
Strong technical consultative selling skills
Good understanding of digital advertising platforms, performance metrics, targeting and campaign optimisation
Experience supporting solution implementation, activation, configuration changes or troubleshooting
Strong commercial mindset with a focus on customer results and revenue growth
Ability to identify upselling, optimisation and solution expansion opportunities
Comfortable using CRM systems, performance dashboards, reporting tools and campaign management platforms
BENEFITS:
Competitive remuneration package with 14 salaries per year
Monthly performance bonus
Daily meal voucher
Private health insurance and dental care
Employee events
Free gym and wellbeing activities
Rooftop cinema with Acropolis views
On-site restaurant for lunch breaks
And many others!
Location: Athens, Greece
Workplace: onsite
David Kennedy Recruitment
is working with a leading global company in the digital advertising and social media industry that is seeking to onboard a
Dutch-Speaking Technical Sales Specialist
to join their team in Athens.
Position: Technical Sales Specialist
Location: Athens, Greece
Work model: On-site
Employment type: Full-time
DUTIES & RESPONSIBILITIES:
Identify customer pain points and map them to suitable products, features, configurations and digital advertising solutions
Support advertisers throughout the solution lifecycle, including activation, implementation, optimisation and ongoing improvements
Recommend solutions based on functionality, scalability, performance impact and return on advertising spend
Identify potential risks, mitigation actions and optimisation opportunities to improve advertiser success
Drive revenue growth through solution adoption, optimisation and expansion
Help advertisers unlock additional value through advanced features, automation and additional capabilities
Support hands-on campaign activation, configuration changes and troubleshooting
Use CRM systems, performance dashboards, reporting tools and campaign optimisation platforms to track activity and results
REQUIREMENTS:
Minimum
12 months of proven technical sales experience
, preferably within digital advertising, technology, SaaS, B2B sales, account management or a similar commercial environment
Native or near-native level of
Dutch
Fluent English
Strong technical consultative selling skills
Good understanding of digital advertising platforms, performance metrics, targeting and campaign optimisation
Experience supporting solution implementation, activation, configuration changes or troubleshooting
Strong commercial mindset with a focus on customer results and revenue growth
Ability to identify upselling, optimisation and solution expansion opportunities
Comfortable using CRM systems, performance dashboards, reporting tools and campaign management platforms
BENEFITS:
Competitive remuneration package with 14 salaries per year
Monthly performance bonus
Daily meal voucher
Private health insurance and dental care
Employee events
Free gym and wellbeing activities
Rooftop cinema with Acropolis views
On-site restaurant for lunch breaks
And many others!
ОфисAthens, Greece
УдалённоseniorRemote, Singapore
ОфисheadBuenos Aires
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
headBelgrade, Serbia; Head of Customer Support (Relocation Provided)
Limassol, Cyprus
УдалённоLithuania
Seoul, South Korea
УдалённоPoland; Lithuania; Latvia; Georgia; Kazahstan, Kazakhstan; Belgrade, Serbia; Experienced only in WordPress/WooCommerce or local CRMs, with no substantial Shopify experience; Working hours: 9:00 AM to 6:00 PM Madrid time (daily overlap with Spain/CET and teams in the Americas)
УдалённоGermany; Austria; Netherlands; France; Spain; Portugal