Location: Atlanta, GA (Hybrid)
The Position
CallRail is looking for a Web Producer.
At CallRail, our website is at the heart of our customer experience and business growth, and we are looking to add a driven, detail-oriented Web Producer to our Marketing team. Reporting to the Manager, Website Strategy, this position will be responsible for managing daily website updates and supporting accessibility, performance, and site troubleshooting efforts. This role requires a CMS expert with working knowledge of web best practices around accessibility, analytics, and UX. The ideal candidate enjoys hands-on publishing work and has a passion for building, growing, and optimizing a best-in-class website.
What You'll Do
Create, maintain, and update website content using a CMS; serve as the primary point of contact for content changes
Perform regular content QA to catch issues before and after publishing
Partner closely with our UX Designer to translate Figma designs into new pages
Partner with Engineering to set up and execute A/B tests within the CMS
Implement approved pricing and parameter changes within the CMS
Handle minor coding and troubleshooting for page-level issues
Lead web accessibility efforts, including audits, compliance, and remediation
Monitor page-level performance metrics and provide insights and recommendations
Collaborate closely with Marketing stakeholders, Design, Product, and Engineering
Perform regular full website QA and maintenance to ensure our site is functioning properly at all times
What You'll Need
Relevant experience in web production, working in a CMS (Builder.io)
Solid understanding of HTML/CSS/JavaScript
Working knowledge of Figma and experience translating designs into working pages
Knowledge of web accessibility standards (WCAG) and remediation practices
Experience with web analytics tools (Google Analytics, Google Tag Manager)
Experience running or supporting A/B tests
Knowledge of web best practices
Experience using project management tools (Asana)
Comfortable using AI tools to streamline day-to-day production work
Ability to build relationships with cross-functional teams
Highly organized and self-motivated
Excellent written and verbal communication skills
If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience.
Additional Perks
Healthcare (one option covered at 100% for employees), Dental & Vision Coverage
Competitive HSA with company matching
Paid parental leave
Flexible vacation policy
401K options with company dollar-for-dollar match
Employee stock options available from day one
$2,000 annual educational allowance
Catered lunch every Tuesday * an in-office perk
MARTA transportation or office parking expenses covered
Employee charitable donation company match, up to $500 annually
Regular company outings and events
Hybrid work options with $500 office stipend to set up your home office
Designated bike storage
Learn more:
https://www.callrail.com/about/
You Are Welcome Here
CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, radicalized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).
Continuous adoption of AI technologies is essential to this role. You will be expected to leverage AI platforms to streamline operations, solve complex problems, and stay ahead of industry benchmarks.
*** This position is based out of our Atlanta office. Through December 2026, employees are expected to work in the office on Tuesdays and Thursdays.
Beginning in January 2027, CallRail will transition to a 3 day hybrid work model. Employees will work in the office on Mondays, Tuesdays, and Thursdays.
Location: United States
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
The PR and Communications team manages Payward & Kraken’s reputation and oversees all aspects of the external communications strategy and execution globally.
THE OPPORTUNITY
Manager, Pro Trading & Derivatives Communications
- The Manager of Pro Trading, Institutional & Derivatives Communications will inspire and support the team responsible for building and executing communications programs in support of Payward’s product strategy and Kraken's products and services targeted at professional traders, derivatives users and institutions globally.
- Develop and execute an integrated external communications strategy aligned to Kraken's key business goals aimed at advancing the company's brand with key stakeholders across the pro trading, derivatives and institutional segments.
- Develop strategies that expand Kraken's thought leadership positioning across professional and institutional client segments and work with the team in executing and expanding reach to new audiences through unique approaches to storytelling around trading products, risk management, and market infrastructure.
- Develop and expand Kraken's bench of spokespeople in pro trading and derivatives, including building out key strategic messaging at the executive, product and segment level that resonates with traders, fund managers and institutional decision-makers.
- Prepare communications materials including company announcements, talking points, media statements, speaker submissions, pitches and briefing materials tailored to professional and institutional audiences.
- Build connectivity with multiple stakeholders including institutional partners, trading desks, market data providers, the communications team and key external agencies serving the pro/institutional space.
- Bring social media first thinking to media relations and content, with particular attention to platforms and channels where professional traders and institutions gather.
- Additional duties and responsibilities as assigned.
WHAT YOU BRING
- Bachelor’s degree required along with 7+ years of proven experience leading and executing communications programs and initiatives, crypto experience preferred.
- Highly proactive, determined and results driven.
- Outstanding writing, editing and communications strategy skills. A hands on contributor with an ability to translate complex topics and capture the views and voices of senior leaders.
- Experience working with a geographically dispersed workforce and managing complex communications challenges.
- Experience working directly with executives to enhance executive presence, deliver strong messaging and improve presentation/interview skills.
- A team player with a track record of success delivering high quality work in a fast paced, dynamic environment.
- Experience leading, mentoring and scaling communications teams
- Knowledgeable and passionate about the crypto industry
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Barcelona, Spain
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
We are seeking a highly driven Head of AI Expansion to lead the global adoption of Tether’s AI ecosystem, with a focus on QVAC and decentralized, privacy-preserving AI infrastructure.
The role will engage leading enterprises, institutions, and governments globally, helping them deploy AI solutions built around local computing, data sovereignty, privacy, and independence from centralized cloud infrastructure.
This is a hands-on leadership role combining exceptional commercial and relationship-building capabilities with deep AI knowledge. You will identify and prioritize opportunities, structure complex projects, close strategic partnerships, monitor success of partnerships and build the team required to scale Tether AI globally.
The ideal candidate can comfortably move between technical discussions with AI and engineering teams and strategic conversations with CEOs, CTOs, CIOs, and government leaders and should be used to work in multiple geographies/ cultures.
International travel is required.
Responsibilities
Business Development & Partnerships
Drive global adoption of QVAC and Tether AI across enterprises, institutions, and governments.
Identify organizations where local, private, decentralized, or sovereign AI provides a strategic advantage.
Match use cases with needs of identified organizations and build business cases for the implementation of the use case
Nurture existing and build new relationships with CEOs, CTOs, CIOs, AI leaders, and government stakeholders.
Personally originate, structure, negotiate, and close strategic AI partnerships and deployments.
Develop partnerships across the AI ecosystem, including compute, hardware, infrastructure, and technology providers.
Monitor performance of partnerships, proactively identify risks and design mitigation plans
Market Strategy & Execution
Define and execute Tether AI’s global go-to-market strategy.
Identify priority markets, industries, and high-value AI use cases.
Co-develop with clients their requirements and translate them into deployable solutions together with product and engineering teams.
Build and manage a global pipeline of strategic AI opportunities.
Monitor market, competitive, regulatory, and technological developments.
Team Leadership
Build and lead the AI Expansion team globally.
Recruit expansion managers, partnership leads, solution architects, and other key profiles.
Establish KPIs, execution playbooks, and commercial processes.
Work closely with Tether’s AI, engineering, product, and regional Expansion teams.
Strategic Representation
Position Tether as a strategic partner for organizations seeking AI sovereignty, privacy, resilience, and infrastructure independence.
Represent Tether AI in strategic meetings, government engagements, conferences, and industry forums.
You Have
7+ years of experience across AI, enterprise technology, infrastructure, or technology business development.
Strong knowledge of AI/ML, LLMs, inference, local/edge computing, data infrastructure, and decentralized architectures.
Proven experience personally originating, structuring, and closing large enterprise technology deals and partnerships.
Strong relationships with senior decision-makers across enterprises, technology companies, and/or governments.
Exceptional communication, negotiation, and relationship-building skills.
Experience building and managing high-performing teams.
Entrepreneurial mindset and ability to operate independently in fast-moving environments.
Degree in AI, Computer Science, Engineering, Business, or related field.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: United Kingdom; Ireland; Cyprus; Canada
Workplace: Remote
BUILDING THE FUTURE OF OPEN FINANCE
Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system.
THE TEAM
Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients.
The PR and Communications team manages Payward & Kraken’s reputation and oversees all aspects of the external communications strategy and execution globally.
THE OPPORTUNITY
Manager, Pro Trading & Derivatives Communications
- The Manager of Pro Trading, Institutional & Derivatives Communications will inspire and support the team responsible for building and executing communications programs in support of Payward’s product strategy and Kraken's products and services targeted at professional traders, derivatives users and institutions globally.
- Develop and execute an integrated external communications strategy aligned to Kraken's key business goals aimed at advancing the company's brand with key stakeholders across the pro trading, derivatives and institutional segments.
- Develop strategies that expand Kraken's thought leadership positioning across professional and institutional client segments and work with the team in executing and expanding reach to new audiences through unique approaches to storytelling around trading products, risk management, and market infrastructure.
- Develop and expand Kraken's bench of spokespeople in pro trading and derivatives, including building out key strategic messaging at the executive, product and segment level that resonates with traders, fund managers and institutional decision-makers.
- Prepare communications materials including company announcements, talking points, media statements, speaker submissions, pitches and briefing materials tailored to professional and institutional audiences.
- Build connectivity with multiple stakeholders including institutional partners, trading desks, market data providers, the communications team and key external agencies serving the pro/institutional space.
- Bring social media first thinking to media relations and content, with particular attention to platforms and channels where professional traders and institutions gather.
- Additional duties and responsibilities as assigned.
WHAT YOU BRING
- Bachelor’s degree required along with 7+ years of proven experience leading and executing communications programs and initiatives, crypto experience preferred.
- Highly proactive, determined and results driven.
- Outstanding writing, editing and communications strategy skills. A hands on contributor with an ability to translate complex topics and capture the views and voices of senior leaders.
- Experience working with a geographically dispersed workforce and managing complex communications challenges.
- Experience working directly with executives to enhance executive presence, deliver strong messaging and improve presentation/interview skills.
- A team player with a track record of success delivering high quality work in a fast paced, dynamic environment.
- Experience leading, mentoring and scaling communications teams
- Knowledgeable and passionate about the crypto industry
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
OUR COMMITMENT
Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto.
We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision.
As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
Stay connected
Follow us on X https://twitter.com/krakenfx
Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address
Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/
Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice
Location: Milano, Italy
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
We are seeking a highly driven Head of AI Expansion to lead the global adoption of Tether’s AI ecosystem, with a focus on QVAC and decentralized, privacy-preserving AI infrastructure.
The role will engage leading enterprises, institutions, and governments globally, helping them deploy AI solutions built around local computing, data sovereignty, privacy, and independence from centralized cloud infrastructure.
This is a hands-on leadership role combining exceptional commercial and relationship-building capabilities with deep AI knowledge. You will identify and prioritize opportunities, structure complex projects, close strategic partnerships, monitor success of partnerships and build the team required to scale Tether AI globally.
The ideal candidate can comfortably move between technical discussions with AI and engineering teams and strategic conversations with CEOs, CTOs, CIOs, and government leaders and should be used to work in multiple geographies/ cultures.
International travel is required.
Responsibilities
Business Development & Partnerships
Drive global adoption of QVAC and Tether AI across enterprises, institutions, and governments.
Identify organizations where local, private, decentralized, or sovereign AI provides a strategic advantage.
Match use cases with needs of identified organizations and build business cases for the implementation of the use case
Nurture existing and build new relationships with CEOs, CTOs, CIOs, AI leaders, and government stakeholders.
Personally originate, structure, negotiate, and close strategic AI partnerships and deployments.
Develop partnerships across the AI ecosystem, including compute, hardware, infrastructure, and technology providers.
Monitor performance of partnerships, proactively identify risks and design mitigation plans
Market Strategy & Execution
Define and execute Tether AI’s global go-to-market strategy.
Identify priority markets, industries, and high-value AI use cases.
Co-develop with clients their requirements and translate them into deployable solutions together with product and engineering teams.
Build and manage a global pipeline of strategic AI opportunities.
Monitor market, competitive, regulatory, and technological developments.
Team Leadership
Build and lead the AI Expansion team globally.
Recruit expansion managers, partnership leads, solution architects, and other key profiles.
Establish KPIs, execution playbooks, and commercial processes.
Work closely with Tether’s AI, engineering, product, and regional Expansion teams.
Strategic Representation
Position Tether as a strategic partner for organizations seeking AI sovereignty, privacy, resilience, and infrastructure independence.
Represent Tether AI in strategic meetings, government engagements, conferences, and industry forums.
You Have
7+ years of experience across AI, enterprise technology, infrastructure, or technology business development.
Strong knowledge of AI/ML, LLMs, inference, local/edge computing, data infrastructure, and decentralized architectures.
Proven experience personally originating, structuring, and closing large enterprise technology deals and partnerships.
Strong relationships with senior decision-makers across enterprises, technology companies, and/or governments.
Exceptional communication, negotiation, and relationship-building skills.
Experience building and managing high-performing teams.
Entrepreneurial mindset and ability to operate independently in fast-moving environments.
Degree in AI, Computer Science, Engineering, Business, or related field.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Spain; Czech Republic; Hungary; Ukraine; Greece; Croatia; Poland; Armenia; Portugal; Italy; Malta; Türkiye; Romania
Workplace: Remote
Location: Fully remote (EMEA timezone)
Start date: ASAP
Languages: Fluent English required
Industry: Cloud Computing / AI / European Deep-Tech SaaS
ABOUT THE ROLE
Pragmatike is recruiting on behalf of a European deep-tech company building a sovereign, energy-efficient cloud platform for modern AI and high-performance workloads. The company operates a distributed, highly automated infrastructure and is scaling rapidly across a multi-entity, international footprint.
As part of this growth, building an AI-native finance organization is a strategic priority.
We are seeking a Group Financial Controller to own and scale group accounting, consolidation, reporting, and controls across multiple legal entities. Reporting directly to the CFO, this is a senior, hands-on leadership role for a finance professional capable of structuring, automating, and modernizing accounting operations in a deep-tech environment.
⚠️ Strong, proven experience leveraging AI in accounting workflows is mandatory.
This role is not about maintaining legacy processes, but about designing and operating an AI-first accounting function.
YOUR RESPONSIBILITIES
- Own the monthly, quarterly, and annual group close and consolidation processes across all entities.
- Deliver accurate management accounts, as well as board and investor reporting.
- Ensure IFRS and local GAAP compliance across multiple jurisdictions.
- Define, document, and enforce group accounting policies and internal controls.
- Lead, optimize, and scale the NetSuite ERP across the group (NetSuite experience is mandatory).
- Drive automation and AI adoption in accounting operations, including reconciliations, anomaly detection, journal automation, and close acceleration.
- Manage audits, statutory filings, intercompany accounting, and transfer pricing processes.
- Partner closely with the CFO on strategic initiatives, scaling efforts, and financial governance.
- Build robust, scalable accounting infrastructure suited to a high-growth, deep-tech organization.
REQUIRED QUALIFICATIONS
- 8–12+ years of experience in accounting, financial control, or similar senior finance roles.
- Strong experience operating in multi-entity, international environments.
- Background in SaaS, cloud, infrastructure, or deep-tech companies.
- Expert-level NetSuite experience (+++).
- Hands-on experience implementing AI tools in accounting workflows (mandatory).
- Strong knowledge of IFRS and/or local GAAP, with solid consolidation expertise.
- Qualified accountant (CPA, ACA, ACCA, or equivalent).
- Proven ability to build finance infrastructure and processes from the ground up.
- Comfortable operating in fast-paced, high-growth environments with high ownership.
PREFERRED QUALIFICATIONS
- Experience supporting rapid international expansion or group restructuring.
- Exposure to automation-first or data-driven finance organizations.
- Prior involvement in audit transformation or finance system implementations at scale.
- Strong stakeholder management skills with executive leadership and investors.
WHY JOIN US
You will take on a key leadership role within a European AI and cloud deep-tech company, with the opportunity to design and scale a best-in-class, AI-native accounting function.
This role offers high autonomy, strategic influence, and direct exposure to the CFO, within a fully remote EMEA setup and limited travel (~10–15%).
Pragmatike is committed to a fair, transparent, and inclusive recruitment process.
We do not discriminate based on age, disability, gender, gender identity or expression, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
In accordance with GDPR, your personal data will be processed lawfully, fairly, and securely, and used solely for recruitment purposes, including sharing it with our client(s) for employment consideration. You may request access, correction, or deletion of your data at any time. We are committed to maintaining the confidentiality and security of your information throughout the recruitment process.
Location: Atlanta, GA (Hybrid)
The Position
CallRail is looking for a
Demand Generation Marketing Manager for our Agency vertical. You will be responsible for crafting and executing multi-channel campaigns to engage buyers at every stage of their journey, and tracking and reporting on the success of these campaigns. You will generate inbound free trials that turn into customers, while ensuring we leverage best and scalable practices to achieve great results. You will work closely with sales, content, product marketing, web marketing, marketing operations, and your peers on the demand generation team to produce high impact campaigns that acquire, engage, nurture, and convert leads.
A successful candidate should have proven experience in building and executing measurable and successful demand generation programs and campaigns in a B2B SaaS environment, and is comfortable with high-volume, high-velocity sales processes. We are looking for a self-starter who can both design a strategic demand generation plan and then execute with precision. The ideal candidate is an ever-curious marketer who embraces the art and science of demand generation and is driven by results.
What You'll Do
Design and execute full-funnel multi-channel marketing programs to generate quality free trials that results in new customers in our Agnecy vertical
Manage and report on the marketing and sales funnel for all programs, including volume at every stage, conversion rates between stages, and velocity from inquiry to sold
Build and manage a calendar for demand generation programs
Ensure marketing tactics are used in an integrated manner -- channels include email, webinars, live and virtual events, social media, review sites, influencers, digital marketing, gift marketing, chat
Consistently identify and test new channels specific to your target audience
Obtain a deep understanding of target markets and buyers in order to engage the right people in the best possible way to achieve results
Partner with Content Marketing, SEO, PR and social teams to ensure strategic and topical alignment across content creation, offers, and demand plans
Represent demand generation plans to a wide range of stakeholders, including sales teams and executives
Actively solicit inputs from key stakeholders regarding demand generation campaign plan requirements and performance
Align with overall company branding and awareness strategies
What You'll Need
Bachelor’s Degree required
Proven B2B SaaS Experience: Demonstrated success in building and executing measurable, high-impact demand generation programs, ideally within a high-volume, self-serve, or Product-Led Growth (PLG) model
Experience creating marketing programs to drive demand within marketing agencies
Demonstrated results in improving volume, conversion, and velocity through the marketing and sales funnel
Deep understanding and experience with lead generation, nurture tactics, buyer personas and lead scoring, and other key B2B marketing principles
Experience with marketing automation tools (Marketo preferred), customer relationship management tools (Salesforce preferred), and data visualization tools (Looker Studio preferred)
Experience with managing third-party relationships with publications or agencies
Excellent writing skills; ability to write and edit marketing copy
Strategy, project management, budget management, and financial skills
Strong interpersonal skills; ability to influence others with and without formal authority, and build partnerships within the organization
Obsessed with metrics - monitor results of campaigns, reporting, and optimizing for new and better campaigns
If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience.
Additional Perks
Healthcare (one option covered at 100% for employees), Dental & Vision Coverage
Competitive HSA with company matching
Paid parental leave
Flexible vacation policy
401K options with company dollar-for-dollar match
Employee stock options available from day one
$2,000 annual educational allowance
Catered lunch every Tuesday * an in-office perk
MARTA transportation or office parking expenses covered
Employee charitable donation company match, up to $500 annually
Regular company outings and events
Hybrid work options with $500 office stipend to set up your home office
Designated bike storage
Learn more:
https://www.callrail.com/about/
You Are Welcome Here
CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, radicalized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).
Continuous adoption of AI technologies is essential to this role. You will be expected to leverage AI platforms to streamline operations, solve complex problems, and stay ahead of industry benchmarks.
*** This position is based out of our Atlanta office. Through December 2026, employees are expected to work in the office on Tuesdays and Thursdays.
Beginning in January 2027, CallRail will transition to a 3 day hybrid work model. Employees will work in the office on Mondays, Tuesdays, and Thursdays.
Location: Anywhere
Our client, Growe Partners, is an affiliate program with top betting and casinos offers. The win-win philosophy forms the foundation of operations, ensuring that partner earnings and success remain a top priority, with their triumphs inherently tied to mutual growth.
Perfect for those who aim to:
Identify and onboard new affiliate partners while reactivating inactive affiliates through targeted outreach;
Participate in affiliate marketing events, conferences, and meetups to expand and strengthen the partner network;
Maintain regular communication with affiliates by providing timely updates on program changes, new product features, and policies;
Monitor affiliate traffic, transactions, and performance to identify anomalies, prevent fraud, and ensure compliance;
Prepare and provide affiliates with marketing materials, including banners, promotional copy, screenshots, and landing pages;
Plan and execute marketing initiatives to promote the affiliate program and attract new partners;
Develop and launch affiliate incentive programs, seasonal campaigns, and bonus structures to increase engagement and performance;
Analyze affiliate campaign performance, evaluate ROI, and provide actionable insights to optimize results.
Experience you’ll need to bring:
1+ year of experience as an Affiliate Manager in the iGaming industry;
Understanding of web analytics fundamentals and key traffic performance metrics (ROI, ROMI, eCPA, ARPU);
Knowledge of traffic sources and affiliate payment models (CPA, Revenue Share, Hybrid);
Experience working with Tier1 - Tier2;
Proficiency in Excel or Google Sheets;
English proficiency at B1–B2 level.
It's a perfect match if you have those personal features:
Results-oriented mindset;
Strong drive for continuous learning and professional development;
Ability to work independently and take ownership of responsibilities.
Our clients offer competitive benefits to support your professional and personal growth, including:
Health & Wellness Focus;
Global Medical Coverage;
Growth Opportunities;
Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);
Performance-Driven Rewards;
Dynamic Work Environment.
Apply, and let your growth journey begin.
Location: Rome, Italy
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Head of Public Policy, Italy
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Communications & Policy team crafts compelling stories, builds meaningful relationships with stakeholders, and navigates complex regulatory landscapes to support our marketplace of consumers, riders, and restaurant partners.
We’re looking for a Head of Public Policy, Italy to join our Rome team. This is a hybrid role. In this role, you’ll help us lead our public policy strategy, drive successful advocacy campaigns, and represent Deliveroo and the broader DoorDash group to key external stakeholders across Italy.
What You’ll Be Doing
You’ll be joining the International Public Policy team, working closely with global centres of excellence, cross-functional partners, and business leadership. This role reports to the VP, International Public Policy at DoorDash, based in Europe.
Here’s what your day-to-day might look like:
Policy & Regulatory Tracking:
Monitor and evaluate legislative and regulatory developments at regional and national levels to identify risks, spot opportunities, and shape company positions in close cooperation with dedicated internal teams.
Targeted Advocacy & Engagement:
Design and execute strategic advocacy campaigns using outreach, research, coalition-building, mobilization, and public relations tools to influence policy outcomes.
Stakeholder Relations:
Build and maintain trusted relationships with policy makers, public officials, labor unions, industry associations, and other key stakeholders across Italy.
Strategic Representation:
Represent Deliveroo in government consultations, public forums, and industry & union negotiations.
Cross-Functional & Internal Advisory:
Advise global leadership and cross-functional teams on Italian political dynamics to guide strategic business decisions.
What You’ll Need to Thrive
Essential
Demonstrated Public Policy Leadership:
Extensive experience leading external public policy engagements, regulatory advocacy, and strategic campaigns in an agency, in-house, or government setting in Italy.
Political & Regulatory Expertise:
Deep understanding of Italian political processes, legislative dynamics, and public policy frameworks.
Stakeholder Network:
Established relationships across Italian policy makers, regulatory bodies, trade associations, and key political stakeholders.
Bilingual Communication Skills:
Clear and compelling communication skills in both English and Italian, with proven ability to tailor complex policy positions for diverse audiences.
International Matrix Experience:
Proven ability to navigate, advise, and execute within a fast-paced, global organization.
The Right Attributes, Competencies & Capabilities:
high level of ambition, strong leadership capabilities, collaborative mindset, creativity, and willingness to explore new approaches.
Academic Background:
University degree in law, public policy, political science, or a related field.
Nice to Have
Platform & Tech Industry Experience:
Understanding of gig economy regulatory frameworks, labor affairs, marketplace platforms, or e-commerce policy.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠
Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎
Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire
here
.
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Berlin
Workplace: Hybrid
OUR STORY
Every year, millions struggle with tax filing or miss out on tax refunds. We’re fixing that. Our intuitive app empowers everyone, regardless of background, to file taxes confidently.
Operating across Germany, Spain, and the UK, Taxfix Group (Taxfix and Steuerbot) is a team of over 400 professionals—tax experts, developers, and IT specialists—committed to solutions. Since 2016, we’ve enabled over 3.5 billion euros in tax refunds for our customers.
THE OPPORTUNITY
Taxfix is creating expert-assisted digital tax services, blending software, AI, and licensed human expertise for easier filings. We're hiring a Commercial Leader, Expert-Assisted Services to drive and scale this business area as a key growth engine.
This senior role requires commercial and general management skills—defining customer segments, service design, pricing, demand generation, conversion, retention, and efficient scaling without compromising trust or quality. You’ll balance growth, margin, capacity, costs, and outcomes, working closely with peers across Product, Operations, Marketing/Growth, Data, and Finance, and aligning teams to business and commercial goals.
YOUR RESPONSIBILITIES
- Business leadership: Set ambition, priorities, and execution plans, owning revenue, margin, conversion, retention, and outcomes.
- Customer strategy: Identify high-value segments and craft differentiated propositions and journeys.
- Pricing and packaging: Build offers addressing diverse needs, complexity, and willingness to pay, ensuring revenue quality and margin.
- Growth engine: Boost acquisition, booking, retention, and renewal through disciplined experimentation.
- Service model: Balance demand, expert capacity, quality, handling time, and cost; determine where automation or human expertise adds value.
- Product, commercial, and ops: Collaborate to translate insights into scalable roadmaps and workflows.
- AI integration: Apply AI to enhance customer guidance, personalization, delivery, QA, and workflows, maintaining quality and trust.
- Performance discipline: Create KPIs, forecasts, dashboards, and reviews to drive focus and accountability.
- Organization building: Define capabilities and ownership, prioritize hiring, and improve cross-functional execution.
WHAT SUCCESS LOOKS LIKE
Within 12 months: clearer customer/value proposition, structured pricing and offers, and a focused growth plan.
- Accelerated, more predictable revenue and recurring revenue growth.
- Improved conversion and retention via better product–customer fit.
- Stronger margins and unit economics through pricing, scope, and capacity alignment.
- Scalable operating model integrating automation, AI, and human expertise.
- Comprehensive commercial and operational KPIs (revenue, conversion, gross margin, time to submit, service quality, CSAT/NPS, chargebacks).
- Operating cadence enabling faster, data-driven decisions across teams.
YOUR PROFILE
- Extensive experience in GM, commercial leadership, growth, operations, or BU leadership within tech-enabled services.
- Direct responsibility for revenue and P&L (pricing, margin, unit economics).
- Experience scaling hybrid digital/human service models.
- Deep understanding of service operations (capacity, utilization, quality, CX, cost-to-serve).
- Track record designing or refining pricing and propositions for varied customer needs.
- Strong commercial judgment across acquisition, conversion, retention, and recurring revenue.
- Builder mindset—moving from diagnosis to action.
- Proven cross-functional leadership beyond hierarchy.
- Data-driven, hypothesis-led in ambiguous settings.
- Professional German (C1+) and fluent English.
- Deep knowledge of the German or DACH consumer market.
RELEVANT BACKGROUNDS
We favor leaders who have built or scaled:
- Software- or tech-enabled consumer services
- Digital health, care, coaching, or advisory platforms
- FinTech, TaxTech, LegalTech with a significant human-service aspect
- Subscription businesses with operational complexity
- Marketplaces or managed services balancing demand, expert capacity, and quality
- Businesses integrating digital funnels with human support
A consulting or top-tier academic background helps but cannot substitute for hands-on operational experience and measurable business impact.
HOW YOU OPERATE
- Think and act like an owner, making strategic choices.
- Comfortable with customer segmentation, pricing, margin, utilization, and quality.
- Use data for decisions, acting without waiting for perfect info.
- Turn strategy into experiments, operating rhythms, and measurable results.
- Create cross-functional clarity and rally teams around business goals.
- Prioritize customer trust and delivering the right service for sustainable growth.
WORKING MODEL AND STAKEHOLDERS
Reports to: COO or designated leader
Scope: Full business leadership for Expert-Assisted consumer offering
Partners: Product, Operations/Service Delivery, Tax Experts, Marketing/Growth, Finance, Data/Analytics, Legal, People
Model: Cross-functional, in close partnership with senior leaders
Initial focus: Germany, with potential to expand
WHY TAXFIX?
- Meaningful, people-focused work within an international, passionate team
- Free mental health coaching
- Monthly flexible allowance for various services
- Employee stock options for all
- 30 annual vacation days and flexible hours
- Generous learning budget and support
- Up to six weeks a year working abroad
- Frequent team social events, both virtual and in-person
- Free personal tax filing with the app and internal support
- Dog-friendly office
Learn more about Team Taxfix https://medium.com/taxfix on our blog.
At Taxfix, we champion diversity and equal opportunity, valuing a rich mix of experiences. Please don’t include your picture, age, or marital status on your CV—let your achievements speak for themselves.
Not sure you meet all the requirements? Apply anyway—we value unique skills you may bring!
Задачи:
— Проектировать воронки под конкретную боль сегмента: лид-магнит → регистрация → прогрев → оффер → дожим → оплата
— Собирать их руками: чат-боты, цепочки сообщений, рассылки, лендинги, вебинарные и автовебинарные механики
— Считать экономику по шагам до запуска и после — доводить воронку до окупаемости, а не до «настроено»
— Сегментировать базу и придумывать разные офферы под разные боли одной аудитории
— Работать с авторами напрямую: готовить эфиры, вытаскивать смыслы, аккуратно обращаться с материалом
— Работать и с разовыми офферами, и с подписными продуктами: вход в подписку, продление, реактивация
— Тиражировать сработавшие механики на другие продукты и каналы
Требования:
— Опыт в онлайн-образовании или инфобизнесе (e-commerce или товарка не подходят)
— Собранные бот-воронки с конкретными цифрами: стоимость лида, конверсия по шагам, доходимость до эфира, конверсия в оплату, выручка на лида
— Свободная работа руками в GetCourse, Senler, Salebot или BotHelp, конструкторах лендингов и рассылках, понимание связей между ботом, рассылкой, лендингом, оплатой и аналитикой
— Опыт работы с разовыми и подписными офферами, понимание продолжения воронки после первой оплаты
— Опыт прямой работы с экспертами: подготовка эфира, сбор смыслов, работа с авторским материалом
Условия:
— Блок работы целиком в зоне ответственности специалиста
— Тёплая база
— Конкурентная зарплата
— Штат, оформление по ТК РФ
Location: Lugano, Switzerland
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
We are seeking a highly driven Head of AI Expansion to lead the global adoption of Tether’s AI ecosystem, with a focus on QVAC and decentralized, privacy-preserving AI infrastructure.
The role will engage leading enterprises, institutions, and governments globally, helping them deploy AI solutions built around local computing, data sovereignty, privacy, and independence from centralized cloud infrastructure.
This is a hands-on leadership role combining exceptional commercial and relationship-building capabilities with deep AI knowledge. You will identify and prioritize opportunities, structure complex projects, close strategic partnerships, monitor success of partnerships and build the team required to scale Tether AI globally.
The ideal candidate can comfortably move between technical discussions with AI and engineering teams and strategic conversations with CEOs, CTOs, CIOs, and government leaders and should be used to work in multiple geographies/ cultures.
International travel is required.
Responsibilities
Business Development & Partnerships
Drive global adoption of QVAC and Tether AI across enterprises, institutions, and governments.
Identify organizations where local, private, decentralized, or sovereign AI provides a strategic advantage.
Match use cases with needs of identified organizations and build business cases for the implementation of the use case
Nurture existing and build new relationships with CEOs, CTOs, CIOs, AI leaders, and government stakeholders.
Personally originate, structure, negotiate, and close strategic AI partnerships and deployments.
Develop partnerships across the AI ecosystem, including compute, hardware, infrastructure, and technology providers.
Monitor performance of partnerships, proactively identify risks and design mitigation plans
Market Strategy & Execution
Define and execute Tether AI’s global go-to-market strategy.
Identify priority markets, industries, and high-value AI use cases.
Co-develop with clients their requirements and translate them into deployable solutions together with product and engineering teams.
Build and manage a global pipeline of strategic AI opportunities.
Monitor market, competitive, regulatory, and technological developments.
Team Leadership
Build and lead the AI Expansion team globally.
Recruit expansion managers, partnership leads, solution architects, and other key profiles.
Establish KPIs, execution playbooks, and commercial processes.
Work closely with Tether’s AI, engineering, product, and regional Expansion teams.
Strategic Representation
Position Tether as a strategic partner for organizations seeking AI sovereignty, privacy, resilience, and infrastructure independence.
Represent Tether AI in strategic meetings, government engagements, conferences, and industry forums.
You Have
7+ years of experience across AI, enterprise technology, infrastructure, or technology business development.
Strong knowledge of AI/ML, LLMs, inference, local/edge computing, data infrastructure, and decentralized architectures.
Proven experience personally originating, structuring, and closing large enterprise technology deals and partnerships.
Strong relationships with senior decision-makers across enterprises, technology companies, and/or governments.
Exceptional communication, negotiation, and relationship-building skills.
Experience building and managing high-performing teams.
Entrepreneurial mindset and ability to operate independently in fast-moving environments.
Degree in AI, Computer Science, Engineering, Business, or related field.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: London, United Kingdom
Workplace: remote
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin,
USDT
, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
But that’s just the beginning:
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like
KEET
, our flagship app that redefines secure and private data sharing.
Tether Education
: Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About the job
We are seeking a highly driven Head of AI Expansion to lead the global adoption of Tether’s AI ecosystem, with a focus on QVAC and decentralized, privacy-preserving AI infrastructure.
The role will engage leading enterprises, institutions, and governments globally, helping them deploy AI solutions built around local computing, data sovereignty, privacy, and independence from centralized cloud infrastructure.
This is a hands-on leadership role combining exceptional commercial and relationship-building capabilities with deep AI knowledge. You will identify and prioritize opportunities, structure complex projects, close strategic partnerships, monitor success of partnerships and build the team required to scale Tether AI globally.
The ideal candidate can comfortably move between technical discussions with AI and engineering teams and strategic conversations with CEOs, CTOs, CIOs, and government leaders and should be used to work in multiple geographies/ cultures.
International travel is required.
Responsibilities
Business Development & Partnerships
Drive global adoption of QVAC and Tether AI across enterprises, institutions, and governments.
Identify organizations where local, private, decentralized, or sovereign AI provides a strategic advantage.
Match use cases with needs of identified organizations and build business cases for the implementation of the use case
Nurture existing and build new relationships with CEOs, CTOs, CIOs, AI leaders, and government stakeholders.
Personally originate, structure, negotiate, and close strategic AI partnerships and deployments.
Develop partnerships across the AI ecosystem, including compute, hardware, infrastructure, and technology providers.
Monitor performance of partnerships, proactively identify risks and design mitigation plans
Market Strategy & Execution
Define and execute Tether AI’s global go-to-market strategy.
Identify priority markets, industries, and high-value AI use cases.
Co-develop with clients their requirements and translate them into deployable solutions together with product and engineering teams.
Build and manage a global pipeline of strategic AI opportunities.
Monitor market, competitive, regulatory, and technological developments.
Team Leadership
Build and lead the AI Expansion team globally.
Recruit expansion managers, partnership leads, solution architects, and other key profiles.
Establish KPIs, execution playbooks, and commercial processes.
Work closely with Tether’s AI, engineering, product, and regional Expansion teams.
Strategic Representation
Position Tether as a strategic partner for organizations seeking AI sovereignty, privacy, resilience, and infrastructure independence.
Represent Tether AI in strategic meetings, government engagements, conferences, and industry forums.
You Have
7+ years of experience across AI, enterprise technology, infrastructure, or technology business development.
Strong knowledge of AI/ML, LLMs, inference, local/edge computing, data infrastructure, and decentralized architectures.
Proven experience personally originating, structuring, and closing large enterprise technology deals and partnerships.
Strong relationships with senior decision-makers across enterprises, technology companies, and/or governments.
Exceptional communication, negotiation, and relationship-building skills.
Experience building and managing high-performing teams.
Entrepreneurial mindset and ability to operate independently in fast-moving environments.
Degree in AI, Computer Science, Engineering, Business, or related field.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels.
We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity.
All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods.
We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses.
All communication from us will come from emails ending in
@
tether.to
or @
tether.io
We will never request payment or financial details.
If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: Boston
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
FUNCTION OVERVIEW
Harvey's Legal Engineering team is composed of former practicing attorneys who work to bring value to Harvey's prospects and customers. Legal Engineers lead discovery, demos, trainings, and onboarding alongside our AEs and CSMs. They translate real legal work into Harvey solutions, serving as the trust layer across the entire customer lifecycle, from the first pilot to the most complex, custom-built workflow.
At Harvey, we segment the Legal Engineering function into three teams: Legal Engineers (Pre-Sales), Legal Engineers, Product Specialists (Post-Sales), and Legal Engineers, Custom Solutions (Pre- and Post-Sales). Legal Engineers across all three subgroups understand how lawyers think and work, and use that expertise to design, build, and refine solutions that hold up under live in-practice pressure. In doing so, they don't just drive adoption; they shape Harvey's product roadmap, ensuring every release is grounded in what the legal profession needs. It's a team built to power Harvey as the platform lawyers can trust with their most important work.
You may be asked to travel around 2-3+ times per month. Travel is always for a significant business need and typically is for 1-3 days at a time.
WHAT YOU'LL DO
Legal Engineer (Pre-Sales)
Legal Engineers are lawyers who left practice to help build the future of legal work. Working closely with Account Executives, they engage with many of the world’s leading law firms and legal teams throughout the pre-sales process. They lead collaborative pilot programs, guide prospects through what’s possible with AI, and work alongside lawyers to understand their workflows, build tailored solutions, and demonstrate meaningful value in real legal use cases. Along the way, they bring prospect feedback back into the product, helping shape the future of Harvey.
Legal Engineer, Product Specialist (Post-Sales)
LEPS take over once a prospect becomes a customer. LEPS build trusted relationships with many of the world's leading legal teams by learning their workflows and showing them how to weave Harvey into daily practice. The LEPS role spans the entire customer journey, from leading onboarding and enablement, to sitting down with a full practice group to build agents on real matters. Along the way, the LEPS translates legal practice needs into actionable feedback for product and engineering, contributes to customer-facing content across practice areas, and upholds Harvey's credibility as the leading AI platform for lawyers.
Legal Engineer, Custom Solutions (Pre-Sale and Post-Sale)
LECS are a specialist group that work on complex no-code custom Harvey in-app solutions. LECS meet with group heads, general counsel, and other senior stakeholders to learn how key processes run today. Drawing on their legal expertise, they use natural language prompting to design bespoke resources, including agents, playbooks, and other tools, that improve the quality, speed, and experience of that process. The build is collaborative. The LECS scope it with the customer, prototype against sample documents, and refine it alongside their team. Most LECS work happens post-sale, but the team also supports strategic accounts pre-sale on an advisory basis. LECS concentrates narrowly on designing tools that automate a specific process, and on building relationships with the senior leaders who own it.
*In your initial interview with our recruiting team, you'll learn more about all three roles, and we'll identify which may be the best fit based on your background and our current hiring needs.
WHAT YOU HAVE
- JD or equivalent legal qualification.
- 3 + years of practicing law in-house, at a top-tier law firm, or advising a sophisticated corporate legal team.
- Strong understanding of the workflows, challenges, and demands of in-house legal teams, including balancing legal risk with business priorities.
- Executive presence and relationship-building skills, with the ability to establish credibility with legal and business stakeholders at all levels.
- Outstanding communication and presentation skills — comfortable leading a live demo, facilitating a workshop, or engaging in strategic customer conversations.
- Deep curiosity about AI's potential to transform legal work, paired with a practical, solutions-oriented mindset and bias toward action.
- Track record partnering with senior stakeholders to drive results, with curiosity for testing approaches and optimizing for customer outcomes.
- Cross-functional experience (business, ops, compliance, product), sales/customer-facing experience (law firm BD, secondment), and/or hands-on experience using AI tools in legal practice are all pluses.
COMPENSATION
$220,000 - $320,000 USD OTE 75/25 split
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-LS1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Boston
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
FUNCTION OVERVIEW
Harvey's Legal Engineering team is composed of former practicing attorneys who work to bring value to Harvey's prospects and customers. Legal Engineers lead discovery, demos, trainings, and onboarding alongside our AEs and CSMs. They translate real legal work into Harvey solutions, serving as the trust layer across the entire customer lifecycle, from the first pilot to the most complex, custom-built workflow.
At Harvey, we segment the Legal Engineering function into three teams: Legal Engineers (Pre-Sales), Legal Engineers, Product Specialists (Post-Sales), and Legal Engineers, Custom Solutions (Pre- and Post-Sales). Legal Engineers across all three subgroups understand how lawyers think and work, and use that expertise to design, build, and refine solutions that hold up under live in-practice pressure. In doing so, they don't just drive adoption; they shape Harvey's product roadmap, ensuring every release is grounded in what the legal profession needs. It's a team built to power Harvey as the platform lawyers can trust with their most important work.
You may be asked to travel around 2-3+ times per month. Travel is always for a significant business need and typically is for 1-3 days at a time.
WHAT YOU'LL DO
Legal Engineer (Pre-Sales)
Legal Engineers are lawyers who left practice to help build the future of legal work. Working closely with Account Executives, they engage with many of the world’s leading law firms and legal teams throughout the pre-sales process. They lead collaborative pilot programs, guide prospects through what’s possible with AI, and work alongside lawyers to understand their workflows, build tailored solutions, and demonstrate meaningful value in real legal use cases. Along the way, they bring prospect feedback back into the product, helping shape the future of Harvey.
Legal Engineer, Product Specialist (Post-Sales)
LEPS take over once a prospect becomes a customer. LEPS build trusted relationships with many of the world's leading legal teams by learning their workflows and showing them how to weave Harvey into daily practice. The LEPS role spans the entire customer journey, from leading onboarding and enablement, to sitting down with a full practice group to build agents on real matters. Along the way, the LEPS translates legal practice needs into actionable feedback for product and engineering, contributes to customer-facing content across practice areas, and upholds Harvey's credibility as the leading AI platform for lawyers.
Legal Engineer, Custom Solutions (Pre-Sale and Post-Sale)
LECS are a specialist group that work on complex no-code custom Harvey in-app solutions. LECS meet with group heads, general counsel, and other senior stakeholders to learn how key processes run today. Drawing on their legal expertise, they use natural language prompting to design bespoke resources, including agents, playbooks, and other tools, that improve the quality, speed, and experience of that process. The build is collaborative. The LECS scope it with the customer, prototype against sample documents, and refine it alongside their team. Most LECS work happens post-sale, but the team also supports strategic accounts pre-sale on an advisory basis. LECS concentrates narrowly on designing tools that automate a specific process, and on building relationships with the senior leaders who own it.
*In your initial interview with our recruiting team, you'll learn more about all three roles, and we'll identify which may be the best fit based on your background and our current hiring needs.
WHAT YOU HAVE
- JD or equivalent legal qualification.
- 3 + years of practicing law in-house, at a top-tier law firm, or advising a sophisticated corporate legal team.
- Strong understanding of the workflows, challenges, and demands of law firms, including balancing legal risk with business priorities.
- Executive presence and relationship-building skills, with the ability to establish credibility with legal and business stakeholders at all levels.
- Outstanding communication and presentation skills — comfortable leading a live demo, facilitating a workshop, or engaging in strategic customer conversations.
- Deep curiosity about AI's potential to transform legal work, paired with a practical, solutions-oriented mindset and bias toward action.
- Track record partnering with senior stakeholders to drive results, with curiosity for testing approaches and optimizing for customer outcomes.
- Cross-functional experience (business, ops, compliance, product), sales/customer-facing experience (law firm BD, secondment), and/or hands-on experience using AI tools in legal practice are all pluses.
COMPENSATION
$220,000 - $320,000 USD OTE 75/25 split
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-LS1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Задачи:
— Работа в роли бэкенд на .Net core более 3 лет
Требования:
— C# 10+ версии
— Опыт интеграции с системами Solar, Lekton, AnyWay, EQ от 2х лет
— Знание архитектур MSA, SOA и опыт работы с ними, отличия
— Знание платформы и опыт работы с .Net6 (+3.1), ASP.Net MVC
— Опыт работы с любым одним инструментом из списка: Kubernetes, Serverless, Open Source model
— Знание и опыт работы с Entity Framework Core or Dapper or link2db, Redis, Rabbit or Kafka, Docker
— Знание протоколов HTTP, HTTPS, SSL, REST, SOAP, AMQP
— Знание паттернов проектирования
— Асинхронность и многопоточность
— Знание принципов ООП и ФП
— Уверенное понимание SQL, индексы БД, профилирование запросов, умение работать с Display estimated execution plan или аналогами
— Владение всеми современными структурами и алгоритмами поиска и сортировки
— Понимание принципов оптимизации, профилирования
— Знание основ безопасной разработки
— Опыт участия в процессе проведения код-ревью к роли проверяющего
— Работа с системой контроля версий Git
— Понимание концепции unit-тестирования и владение инструментами тестирования
— Самостоятельный анализ необходимости покрытия проекта unit-тестами и их реализация
— Опыт работы по гибким методологиям Agile: Scrum, Kanban
— Знание стадий жизненного цикла ПО
— Работа с требованиями: документирование, процесс управления, декомпозиция, тестирование
Будет плюсом:
— Понимание Kubernetes и идеологии DevOps, SRE
— Понимание принципов построения Cloud Native приложений
— Понимание принципов работы с Open Source проектами
— Опыт работы с GRPC, BPMN
Location: Home Based - Americas; Home based - EMEA
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, as well as industry leaders across many sectors.
Canonical is a pioneer of global distributed collaboration, with 1,200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
We are hiring an
Engineering Manager for Distributed Systems Testing
to lead a team responsible for the quality engineering platform that enables deployment and validation of distributed systems across Canonical's cloud portfolio.
We see quality engineering as a first-class engineering practice. Our Distributed Systems Testing team ensures the performance, correctness, resilience and interoperability of Canonical cloud solutions built with technologies such as Juju, Terraform, OpenStack and Kubernetes. These systems are deployed and tested across diverse environments, from bare-metal to the public cloud.
As Engineering Manager, you will combine strong software engineering judgement with people leadership. You will develop engineering talent, establish effective engineering practices, shape technical direction with senior engineers, and ensure the team delivers high-quality testing infrastructure and automation that enables engineering teams across Canonical to ship software with confidence.
We believe engineering managers should be outstanding engineers themselves. You should be comfortable reviewing patches, evaluating software design, debugging a distributed system, or discussing test architecture. You will contribute technically where appropriate to set a high standard, while recognizing that your greatest impact comes from shaping the direction, focus, effectiveness, and growth of the whole team.
You will work closely with senior engineers and engineering leaders across Canonical to define priorities, improve testing capabilities, and advance how we validate increasingly complex cloud-native and distributed systems.
Location:
This is a globally remote role, typically leading a team concentrated within a major time zone such as EMEA or the Americas.
What you'll do
Lead, coach, and develop a high-performing team of software and quality engineers, ranging from graduate to senior level
Set clear expectations, strengthen engineering practices, and ensure timely delivery against agreed goals
Partner with senior engineers to shape technical strategy, architecture, roadmap, and engineering standards
Guide the development of automated testing infrastructure for the reliability, interoperability, and resilience of distributed systems
Improve CI pipelines, testing tools, and reporting used to validate Canonical's products and solutions across bare-metal, private and public cloud environments
Enable engineering teams across Canonical to adopt effective distributed-systems testing practices and tooling
Contribute technical leadership through design and code reviews, debugging, and hands-on engineering where appropriate
Represent the team with stakeholders and collaborate across Canonical on quality engineering, infrastructure, and developer experience
What we're looking for in you
An exceptional academic track record from both high school and university
Experience in leading, coaching, and mentoring software engineers
Professional software engineering experience with Python or Go
Expertise in distributed systems, cloud infrastructure, quality engineering, or a closely related domain
Strong knowledge of modern software testing processes, strategies, and automation
Experience with Linux (Debian or Ubuntu preferred)
Strong technical judgement and the ability to engage meaningfully in code reviews, architecture discussions, and software design
Experience working in an agile development environment with the ability to organize a team to deliver high-quality results
Professional written and spoken English with excellent communication and presentation skills
Great interpersonal skills, curiosity, flexibility, and accountability, demonstrating passion, thoughtfulness, and self-motivation
Ability to travel twice a year, for company events up to two weeks each
Additional skills we value
Experience with any of the following:
Cloud technologies such as Kubernetes, OpenStack, Juju, Terraform, AWS, Google Cloud, or Azure
Designing testing strategies for distributed or cloud-native systems
Building or operating large-scale CI/CD and test infrastructure
Applying AI or machine learning to test analysis, failure classification, or engineering workflows
Deploying, operating, or debugging distributed systems
Leading globally distributed teams
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually, and more often for graduates and associates, to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus.
We provide all team members with additional benefits that reflect our values and ideals. We balance our programmes to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme and wellness support
Opportunity to travel to new locations to meet colleagues
Priority Pass and travel upgrades for long-haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and a leading platform for AI, IoT, and the cloud, we are changing the world of software.
We recruit globally and set a very high standard for people joining the company. We expect excellence; to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
Requisition ID: 1361
Location: Novi Sad, South Bačka, Serbia, EMEA
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
We’re looking for an experienced Technical Product Manager to join Systems Engineering and own the roadmap for the capabilities and technology that power Fivetran’s global Customer Support organization.
You’ll sit at the intersection of Support and Engineering, partnering with Support leaders to understand their biggest challenges, define what we should build, and work with technical teams to deliver scalable solutions. You’ll work across case management, customer portals, service delivery, workforce workflows, and automation, with Zendesk at the center of a broader ecosystem of APIs, integrations, and custom services.
You’ll work with a diverse, global group of stakeholders and need to build trust quickly, flex your communication style, and confidently guide teams toward the right solution rather than simply taking requests at face value. This role is ideal for someone who moves quickly, asks great questions, and can bring structure to loosely defined problems. You’ll need strong technical instincts and the confidence to go beyond the initial request, understand the underlying problem, and recommend a simpler or more scalable approach.
Technologies You’ll Use
Zendesk, Salesforce, Jira, Slack workflows, APIs and integrations, Lucidchart, SQL, Looker, Google Workspace, AI and automation technologies, and other systems supporting Fivetran’s customer experience.
What You’ll Do
As a TPM for our Support systems, you'll be responsible for defining what we build, shaping how we deliver it, and driving alignment across stakeholders to ensure successful execution.
Product Management
Partner with Support leadership and cross-functional stakeholders to build and maintain the Customer Support systems roadmap.
Intake, evaluate, and prioritize requests across case management, customer portals, service delivery, workforce workflows, and support automation.
Own requirements gathering, process analysis, and solution scoping for prioritized initiatives.
Translate ambiguous business needs into clear product, process, and systems requirements, asking the right questions to uncover the broader problem behind the request.
Identify opportunities to simplify workflows, improve agent and customer experiences, and increase Support efficiency through automation and better systems.
Technical Leadership
Partner with Systems Engineering to design scalable solutions across Zendesk and its broader integration ecosystem.
Develop deep expertise in Support processes, Zendesk capabilities, APIs, integrations, automation, and data flows to support solution design, systems analysis, testing, and implementation.
Shape technical tradeoffs that balance business value, customer experience, delivery effort, quality, scalability, and maintainability.
Evaluate opportunities to use AI, automation, and evolving support technologies to improve service delivery while thoughtfully incorporating human oversight where needed.
Ensure delivered solutions meet business requirements and quality expectations through active participation in testing and validation.
Stakeholder Management & Delivery
Build trusted partnerships across a diverse, global stakeholder group spanning Support, Product, Engineering, Professional Services, Legal, and other teams.
Adapt your communication and working style across stakeholders while confidently providing recommendations and constructively challenging ideas when needed.
Drive alignment on priorities, requirements, tradeoffs, and implementation approaches.
Partner with technical and business teams throughout design, testing, rollout, enablement, and adoption.
Communicate progress, risks, decisions, and business impact clearly to stakeholders at all levels.
Skills We’re Looking For
7+ years of experience in Technical Product Management, Business Systems, Technical Business Analysis, Product Ownership, Implementation Consulting, or a related technical role.
Experience working with customer support, customer experience, or other complex business workflows in a SaaS or technology environment.
Strong technical foundation with experience working across APIs, integrations, data flows, automation, and interconnected business systems.
Demonstrated ability to take loosely defined stakeholder requests, ask the right questions, and translate them into clear problems, requirements, and scalable solutions.
Strong product judgment with the ability to look beyond a requested solution, understand the underlying need, and recommend simpler or more effective approaches.
Excellent stakeholder management and communication skills, with the ability to build trust and adapt your approach across technical and non-technical audiences.
Ability to operate effectively in a fast-paced environment with a high volume of requests and competing priorities.
Strong execution skills with experience carrying initiatives through requirements, design, testing, rollout, and adoption.
Curiosity about AI, automation, and emerging technologies and how they can improve customer and employee experiences.
Bonus Skills
Hands-on experience administering Zendesk or building applications and integrations using the Zendesk API.
Experience with AI-enabled customer support, agent-assist, or workflow automation technologies.
Experience with workforce management, premium support, or differentiated service models.
Experience supporting Professional Services or other post-sale customer workflows.
Experience integrating or consolidating customer support platforms, portals, or processes.
#LI-DC1
#LI-HYBRID
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
УдалённоUnited States; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
УдалённоheadBarcelona, Spain
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УдалённоUnited Kingdom; Ireland; Cyprus; Canada; We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance
УдалённоheadMilano, Italy
УдалённоLocation: Fully remote (EMEA timezone); This role offers high autonomy, strategic influence, and direct exposure to the CFO, within a fully remote EMEA setup and limited travel (~10–15%)
Atlanta, GA (Hybrid)
headRome, Italy; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
ГибридBerlin
УдалённоheadLugano, Switzerland
УдалённоheadLondon, United Kingdom
ГибридBoston
ГибридBoston
УдалённоThis is a globally remote role, typically leading a team concentrated within a major time zone such as EMEA or the Americas; Home based - EMEA