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Location: Remote - Alabama ; Remote - Alaska ; Remote - Arkansas ; Remote - Delaware ; Remote - Florida ; Remote - Georgia ; Remote - Indiana ; Remote - Maryland ; Remote - Massachusetts ; Remote - New Hampshire ; Remote - New Jersey ; Remote - New York ; Remote - South Carolina ; Remote - Texas Innodata (Nasdaq: INOD) is a global data engineering company. We believe that data and Artificial Intelligence (AI) are inextricably linked. Our mission is to enable the responsible advancement of artificial intelligence by providing the data, evaluation frameworks, and human expertise required to build AI systems that can be trusted at scale. We provide a range of transferable solutions, platforms, and services for Generative AI / AI builders and adopters. In every relationship, we honor our 36+ year legacy delivering the highest quality data and outstanding outcomes for our customers. Scope of the Role: We are looking for detail-oriented Voice Specialists to evaluate the performance of AI models through real-time, voice-based conversations. In this role, you will interact with two different AI models using the same assigned scenario, carefully compare their responses, and provide structured evaluations based on defined quality criteria. The goal of the evaluation is to create a fair, consistent comparison between models and identify which model delivers the stronger overall conversational experience. What You’ll Own: Review an assigned scenario and roleplay a natural conversation with two different AI models . Conduct comparable conversations with Model A and Model B, keeping the scenario, conversational approach, and overall interaction as consistent as possible. Maintain approximately the same number of conversational turns with each model to support a fair comparison. Record your voice during each interaction and pay close attention to the quality and behavior of the model's responses. Evaluate each model across five defined evaluation dimensions . Identify and categorize relevant error clusters that may occur in the audio or conversation. Compare the performance of Model A and Model B based on the evaluation criteria and your observations. Select the model that demonstrated the stronger overall performance according to the defined evaluation framework. Write a detailed rationale explaining your final preference, referencing specific examples and observations from both conversations. Apply evaluation guidelines consistently across different scenarios and model interactions You’ll Thrive in This Role If You Have Bachelors Degree Strong attention to detail and ability to notice subtle differences in conversational quality. Excellent listening and comprehension skills. Strong written communication skills, particularly the ability to explain observations clearly and objectively. Ability to follow detailed evaluation guidelines consistently. Comfort speaking naturally and roleplaying different conversational scenarios. Ability to compare two interactions fairly without allowing personal preferences to influence the evaluation. Strong critical-thinking and analytical skills. Reliability and consistency when completing structured evaluation tasks. Familiarity with AI assistants, voice-based AI, or conversational systems The expected hourly salary range for this position is $20-$25 p/hour, based on experience, skills, and qualifications. Please be aware of recruitment scams involving individuals or organizations falsely claiming to represent employers. Innodata will never ask for payment, banking details, or sensitive personal information during the application process. To learn more on how to recognize job scams, please visit the Federal Trade Commission’s guide at https://consumer.ftc.gov/articles/job-scams. If you believe you’ve been targeted by a recruitment scam, please report it to Innodata at verifyjoboffer@innodata.com and consider reporting it to the FTC at ReportFraud.ftc.gov .

About Us We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design. Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver. About the Role Enterprise deals aren't won by a single email or a single seller. They're won by a coordinated push that reaches every stakeholder in the room, at the right moment, with the right message. As our Account-Based Marketing Manager, you'll own the programs that turn our highest-value Enterprise and Strategic accounts into pipeline. You'll work directly with Sales, Revenue Operations, and Partnerships to build 1:1 and 1:few plays that engage buying groups and move complex, multi-stakeholder deals forward. This is a role for someone who's comfortable building from limited precedent and translating account strategy into campaigns that actually change how a deal moves. What you'll do Own and execute ABM programs for a defined portfolio of Enterprise and Strategic accounts, from strategy through campaign delivery. Design 1:1 and 1:few ABM plays that engage decision-makers and full buying groups, not just single contacts. Partner with Sales on account plans, opportunity progression, and executive engagement, acting as the marketing counterpart to their account strategy. Build personalized messaging and content experiences tailored to enterprise stakeholders, translating account priorities into a value narrative. Run multi-channel campaigns across LinkedIn, email, paid media, content hubs, direct mail, and events, sequencing channels to match where each account is in the funnel. Lead high-touch executive engagement initiatives, including curated dinners, events, and account-specific experiences that build senior-level relationships. Drive account research to surface buying group members, whitespace, and engagement signals that inform where to focus next. Track account engagement, campaign performance, and pipeline impact across the portfolio, and use those signals to reallocate effort toward what's working. Test new ABM tactics and engagement approaches, treating each program as a hypothesis to validate rather than a template to repeat. At Fundraise Up, AI is a default tool, not an experimental one. We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve. Skills and Qualifications 4-7 years of B2B marketing experience with strong exposure to enterprise demand generation, ABM, or strategic account marketing. Demonstrated experience executing multi-channel ABM programs targeting complex buying groups. Strong analytical skills, with the ability to evaluate account engagement and pipeline signals and adjust programs accordingly. Experience partnering closely with Sales to support account strategies and opportunity progression. Ability to independently plan and execute marketing initiatives aligned with broader strategic objectives. Experience with Salesforce, HubSpot, LinkedIn, and ABM or intent tools. Comfort operating in a fast-paced environment where priorities shift and plans need to adapt in real time. Nice to Have Experience running executive-level engagement programs (dinners, curated events, VIP experiences). Background in SaaS or fintech, where enterprise sales cycles involve multiple senior stakeholders. You'll Thrive Here If You Treat a stalled enterprise deal as a puzzle to solve, not someone else's problem. Can build a program from scratch when there's no playbook to follow. Read pipeline and engagement data as a starting point for the next test, not a to file away. Move comfortably between big-picture account strategy and the details of a single campaign asset. Build real working relationships with sellers instead of treating Sales as a stakeholder to manage. Hold a high bar for personalization. Generic ABM doesn't move enterprise buying groups. Take ownership of outcomes, not just activity. Pipeline impact is the scoreboard. Give and take direct feedback easily, and adjust fast when a play isn't landing. Compensation The compensation range for this role is $98,000 - $106,000. Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location. Perks & Benefits Health, Dental, and Vision insurance covered at 100% for employees, 80% for employee plus dependents, and 70% for employees plus family. FSA and HSA Spending Account. 20 days of vacation, 5 sick days, 11 company holidays plus an additional 1 floating holiday. 401(k) plan with company match. 100% Company-paid short-term disability, long-term disability, basic life insurance and AD&D. Paid parental leave (12 weeks for primary caregivers / 6 weeks for secondary caregivers). Generous home office stipend to support your remote workspace. Annual professional development stipend to support your growth (e.g., workshops, courses, and seminars). Charitable giving program and paid volunteer time off with registered non-profits. Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.

Задачи: — Ежедневная аналитика игровой активности ТОП-VIP клиентов по регионам — Ежедневный трекинг ТОП-игроков и оперативная коммуникация с региональными командами по их статусу и активности — Ежедневный контроль продуктивной активации и реактивации ТОП-VIP игроков в регионах — Выявление точек роста игровой активности, удержания и развития ТОП-VIP базы — Разработка подходов и механик для взращивания VIP-игры, увеличения количества ТОП-игроков и их интеграции в региональные команды — Подготовка регулярной аналитики и сводки по игре ТОП-VIP клиентов — Выявление аномалий, отклонений и потенциальных рисков в игровой активности VIP-клиентов — Интеграция и применение AI-инструментов для углубления анализа, автоматизации мониторинга и поиска новых подходов к развитию VIP-базы — Контроль качества и эффективности VIP-продукта, включая выявление продуктовых проблем и зон для улучшения — Взаимодействие с Product, Analytics, Operations и региональными командами по развитию VIP-продукта и клиентского опыта — Выполнение ad-hoc задач по VIP-направлению: срочный OSINT, прозвоны, миграции, сводка данных, оперативный подхват VIP-функции в регионе и другие задачи — Оперативное подключение к проблемным регионам и временный подхват VIP-функции при необходимости — Поиск и внедрение новых инструментов, подходов и практик для повышения эффективности VIP-направления Требования: — Опыт от 2 лет в аналогичной роли — Глубокая экспертиза в продукте — Понимание паттернов поведения игрока — Навык постановки ТЗ и критического чтения результатов анализа метрик — Базовый навык оперирования в табло и чтения метрик и их взаимосвязей — Предметное использование AI-инструментов — Глубокое понимание фрод-паттернов игрока — Практика VIP-коммуникации

The role We are hiring a Senior Fraud Investigator to own the operational side of fraud and risk program: monitoring, investigations, case decisions, and merchant communication. What you will do - Monitor and analyse activity across the platform. - Investigate flagged cases. - Be decisive and own your decisions. - Communicate directly with merchants. - Strengthen the controls. - Support the prevention program. - Automate and effectivize. - Maintain clear documentation of investigation findings, decisions, and compliance procedures. What we are looking for - Experience (5+ years) in fraud operations, investigations, transaction monitoring, or merchant risk at a PSP, Merchant of Record, acquirer, fintech, or high-volume online merchant. - Analytical skills: confident working with transaction data and risk signals; SQL or similar hands-on data skills are a strong plus. - Working knowledge of the compliance context: onboarding and verification requirements, monitoring expectations, and what PSPs and card networks expect from a platform's risk operations. What we offer - Relocation assistance if you are currently outside Tallinn. - Official employment in Estonia. - Social benefits. - Private health insurance. - 100 monthly sports allowance. - 28 days of annual leave.

Location: Remote, DC MinIO is the data and memory foundation for enterprise AI. Built for the speed, scale, and economics that AI and analytics demand, AIStor and MemKV unify every layer of the data stack, from agentic and inference context memory to tables and objects across core, edge, and cloud. Trusted by 77% of the Fortune 100, MinIO is redefining how AI factories, intelligent applications, and autonomous agents secure, persist, and unlock the full value of their data. The federal government generates more data every day than most organizations manage in a decade, streaming continuously from satellites, unmanned systems, sensors, and warfighters across every domain and classification level. At the same time, AI is transforming how that data gets used, from massive training data lakes to real-time decision-making at the tactical edge. MinIO sits at the center of both problems. We are the data foundation that lets federal and defense customers store, move, and act on their data at any scale, in any environment, including the most austere and disconnected ones on the planet. This isn't incremental infrastructure work; it's the layer that decides whether the right data reaches the right decision-maker at the right moment. The Sr Regional Sales Manager, Federal at MinIO will lead new business development for our Federal practice in an individual contributor capacity. MinIO Federal is a channel-first organization. The right candidate has a working network of FSI, ecosystem, and channel partner relationships to activate on day one. What You Will Do: Drive Pipeline Through Partners: Actively develop and close new business across DoW, IC, and civilian agencies by activating and expanding relationships with existing and new federal channel partners and systems integrators. Leverage Existing Relationships: Bring and activate your own network of federal customer, partner, and FSI contacts to accelerate pipeline from day one. Established relationships with agencies, primes, or federal resellers are a core requirement of this role. Own the Sales Cycle: Manage the full sales cycle through close, maintaining a healthy, accurately forecasted pipeline. Articulate MinIO's Value in a Federal Context: Tailor MinIO's value proposition to federal buyers and their unique constraints, budget cycles, compliance requirements, and procurement vehicles, spanning both traditional data infrastructure and emerging AI/ML, inference, and agentic AI use cases, and equip partners to do the same. Cross-Functional Collaboration: Work closely with our Federal field architect, channel, and marketing resources to align technical, partner, and go-to-market strategy, and ensure a seamless customer and partner experience. Accurate Forecasting: Maintain transparent, accurate forecasts of pipeline and sales activity to support planning and the broader Federal growth model. Your Skills and Experience: Established Federal Relationships: Existing, active relationships with federal systems integrators, resellers, and agency contacts that can be brought to bear immediately. Federal Sales Experience: 7+ years of experience in federal or public sector sales, with a demonstrated track record of sourcing and closing new business through partners and channel relationships. Channel-Led Sales Motion: Deep familiarity with partner-led federal sales models, deal registration, teaming agreements, and working alongside resellers and SIs rather than solely direct-to-agency. Domain Knowledge: Background in technology sales, ideally cloud-native infrastructure, storage, and/or AI/data platforms; understanding of federal buyer constraints (procurement vehicles, budget cycles, compliance). Startup/Growth-Stage Experience: Comfortable operating in a lean, fast-moving environment without the infrastructure of a large, established sales org. Challenger Approach: Skilled at identifying and challenging the status quo, demonstrating clear business value, and closing competitive deals. Excellent Communication: Strong verbal and written communication skills, able to represent MinIO credibly to agency stakeholders, partner executives, and internal leadership alike. Clearance: Active security clearance, or the ability to obtain one. Educational Background: BA or BS in a related field or equivalent experience. What We Offer: Health Care Plan (Medical, Dental & Vision) 401K with 3% Contribution Pre-IPO Stock Options At least 12 Public Holidays Flexible Time Off Equal Opportunity Policy (EEO) MinIO is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

About Delinea: Delinea is a pioneer in securing human and machine identities through intelligent, centralized authorization, empowering organizations to seamlessly govern their interactions across the modern enterprise. Leveraging AI-powered intelligence, Delinea’s leading cloud-native Identity Security Platform applies context throughout the entire identity lifecycle – across cloud and traditional infrastructure, data, SaaS applications, and AI. It is the only platform that enables you to discover all identities – including workforce, IT administrator, developers, and machines – assign appropriate access levels, detect irregularities, and respond to threats in real-time. With deployment in weeks, not months, 90% fewer resources to manage than the nearest competitor, and a 99.995% uptime, Delinea delivers robust security and operational efficiency without compromise. What You Will Own: — Price and packaging architecture across the portfolio: tiering, licensing metrics, add-on structure, bundling. — Proposal quality into the monthly Price Committee: analysis, financial model, recommendation, and action register through to closure. — Discount governance, including band policy and guardrails. — Monetization for new categories: NHI governance, AI agent identity, StrongDM, consumption-based licensing. — Commercial readiness at launch, ensuring packaging and pricing ship with the product. — The single source of truth for pricing, packaging and quoting guidance, partnering with Product Marketing on seller enablement. — Price realization, attach rate and competitive position, informed by competitor pricing, market benchmarks and win/loss data. What We Are Looking For: — 12+ years across pricing strategy, monetization, product management or product marketing, including 5+ years owning pricing as a named function. — Experience building a monetization function where none existed: cadence, governance, documentation, analytical bench. — Experience preparing and defending recommendations to a formal pricing committee or equivalent decision body. — Demonstrated design of tiered packaging for enterprise software, strong financial modeling (pricing impact, ARR and expansion, discount optimization). — Credibility with executive peers, holding a position on pricing under pressure without direct authority over sales or finance. Strongly preferred: — Cybersecurity or identity security (PAM, IAM, SIEM, endpoint); exposure to NHI, machine identity or secrets management. — Consumption-, usage-, or outcome-based pricing models alongside seat-based subscription. — Working knowledge of CPQ (Salesforce CPQ, Apttus); pricing through M&A integration or a major commercial model transition. MBA a plus. Why Now: Pricing at Delinea has been carried by people doing it well alongside a full portfolio, and the surface area keeps growing. The opportunity is to make monetization a professional discipline, with a decision forum that already works. This role is built for owning monetization end-to-end rather than managing an approval queue. Why work at Delinea? — Meaningful work, a culture of innovation and great career progression. — Core values: Spirited, Trust, Respect, Ownership, Nimble, Global. — Competitive salaries, meaningful bonus program, excellent benefits including healthcare insurance, pension/retirement matching, life insurance, employee assistance program, time off plans, and paid company holidays. Delinea is an Equal Opportunity and Affirmative Action employer prohibiting discrimination and harassment of any type. Candidates are required to complete comprehensive criminal background check, verification of education, and employment, and social media sites may be reviewed upon conditional offer of employment.

Location: Atlanta, GA (Hybrid) The Position CallRail is a lead engagement platform: we show businesses which marketing drives their calls, forms, and chats, and we help them answer, qualify, and route those leads around the clock. Home services is one of our largest and fastest-moving markets, and we're looking for a Vertical Marketing Manager to own it. Think of the role as general manager for home services: you set the strategy, you own the number, and you're the company's go-to on this market. You'll build the home services personas, positioning, and messaging, verticalizing our go-to-market narrative for this audience. From there you'll partner with demand generation, customer marketing, and content on how it comes to life, and work closely with sales, product, and leadership on what we build and say. Expect roughly equal parts strategy and execution. Home services is not one market, though. A roofer, an HVAC contractor, a remodeler, and a landscaper run different businesses with different seasons, job values, and buying triggers. Building a real strategy for each priority subvertical, rather than one generic story, is where this role makes its biggest impact. What You'll Do You act like an owner. Home services is your line of business. You know its performance, its risks, and its opportunities inside and out, and you carry the accountability that comes with it. You bring an informed point of view. You represent home services in cross-functional and leadership conversations, and your perspective carries weight because it's grounded in real expertise — what customers are telling you, what the data shows, what competitors are doing. You advocate for what your market needs. You don't wait for a door to open; you open it. When you see something we need in order to win in home services, you build the case for it, bring the rationale and the numbers, and champion it until it gets a real decision. You go deep. You're genuinely curious about this industry, its buyers, and the forces shaping it. You want to keep learning, testing, and refining what works. What You'll Own Home services strategy and business performance Own the go-to-market strategy for CallRail's home services business, including which subverticals we prioritize, how we position and message to them, and the plan to hit our acquisition and revenue goals Live in the numbers that define the health of the business: customers, new MRR, churn, ARPU, conversion rate, and product adoption. You'll spot emerging trends and issues early, work cross-functionally to understand what's driving them, and bring a plan when one is needed. Report on performance to leadership with the insight and executive presence to explain what's changing, what it means, and what you're doing about it Market and competitive expertise Be CallRail's subject matter expert on the home services market: the buyers, the workflows, the seasonal and operational realities, the vendor landscape, and the economics of how these businesses grow Own the home services buyer personas and the value propositions, positioning, and messaging built on them — the work that differentiates CallRail in an increasingly crowded lead engagement and AI voice market Track the competitive set continuously: who's winning, who's new, where they beat us, where we beat them, and what we should do about it. Feed that intelligence to product, sales, and leadership Regularly surface the headwinds and tailwinds shaping the vertical and translate them into implications for our strategy Validate market requirements through customer interviews, surveys, win/loss analysis, sales insight, and usage data Be the face of CallRail in the home services market: trade shows, industry speaking engagements, webinars, panels, podcasts, etc. Subvertical strategy and expansion Decide which subverticals we invest in and in what order, with a clear view of market size, our current traction, and where we're positioned to win Build distinct strategies, positioning, and messaging for each priority subvertical. Know the operational differences that shape how each subvertical buys Build the subvertical-specific proof that makes the case credible — customer stories, benchmarks, and ROI framing that speak to that trade rather than to "home services" in general Cross-functional leadership Serve as the hub between sales, product marketing, customer marketing, demand generation, and product development, feeding market insight into each function and making sure everyone is marching in the same direction Serve as the messaging authority for home services: consulting across marketing for campaign and content development Pressure-test the work happening across teams against a simple bar: does it solve a real home services customer pain point, strengthen our competitive position, resonate with the segment we're targeting, and drive measurable results? Partner with product development teams as the voice of the home services customer, bringing market insight that shapes the roadmap Enable sales and support: train them on the problems we solve for home services buyers, and work with sales enablement to build the internal tools and external collateral they need What You'll Need BS/BA and 4–6 years of experience in a strategic marketing role, with direct experience in home services tech, the trades, field service software A track record of owning a strategy end to end and being accountable for the results, not just executing someone else's plan Strong analytical instincts and genuine comfort with data — you can get to the story behind the metric and build a case around it Excellent written and verbal communication, and the confidence and presence to represent your point of view to senior leaders and to external audiences Demonstrated ability to influence and align cross-functional partners without formal authority Comfort operating in a fast-moving environment where you'll prioritize, make tradeoffs, and shift between strategic thinking and hands-on execution in the same day If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience. Additional Perks Healthcare (one option covered at 100% for employees), Dental & Vision Coverage Competitive HSA with company matching Paid parental leave Flexible vacation policy 401K options with company dollar-for-dollar match Employee stock options available from day one $2,000 annual educational allowance Catered lunch every Tuesday * an in-office perk MARTA transportation or office parking expenses covered Employee charitable donation company match, up to $500 annually Regular company outings and events Hybrid work options with $500 office stipend to set up your home office Designated bike storage Learn more: https://www.callrail.com/about/ You Are Welcome Here CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc). Continuous adoption of AI technologies is essential to this role. You will be expected to leverage AI platforms to streamline operations, solve complex problems, and stay ahead of industry benchmarks. *** This position is based out of our Atlanta office. Through December 2026, employees are expected to work in the office on Tuesdays and Thursdays. Beginning in January 2027, CallRail will transition to a 3 day hybrid work model. Employees will work in the office on Mondays, Tuesdays, and Thursdays.

Location: Atlanta, GA (Hybrid) The Position CallRail is a lead engagement platform: we show businesses which marketing drives their calls, forms, and chats, and we help them answer, qualify, and route those leads around the clock. We're looking for a Vertical Marketing Manager to own a portfolio of our emerging markets, with automotive at the center. Think of the role as general manager for that portfolio: you set the strategy, you own the number, and you're the company's go-to on these markets. You'll build the personas, positioning, and messaging for these verticals, verticalizing our go-to-market narrative for each audience. From there you'll partner with demand generation, customer marketing, and content on how it comes to life, and work closely with sales, product, and leadership on what we build and say. Expect roughly equal parts strategy and execution. Automotive is the priority. It's one of our fastest-growing segments, and the aftermarket — repair and service businesses, tire and quick-service shops, collision centers, and the parts suppliers and retailers who serve them — is where you'll go deepest. Alongside it, you'll own a portfolio of our emerging small business verticals. They sit at different stages and require different levels of investment, and determining where to focus is a core part of the role. What connects them is the customer: small businesses that win or lose on the leads they capture. What You'll Do You act like an owner. These markets are your line of business. You know their performance, their risks, and their opportunities inside and out, and you carry the accountability that comes with it. You bring an informed point of view. You represent home services in cross-functional and leadership conversations, and your perspective carries weight because it's grounded in real expertise — what customers are telling you, what the data shows, what competitors are doing. You advocate for what your markets need. You don't wait for a door to open; you open it. When you see something we need in order to win, you build the case for it, bring the rationale and the numbers, and champion it until it gets a real decision. You go deep. You're genuinely curious about this industry, its buyers, and the forces shaping it. You want to keep learning, testing, and refining what works. What You'll Own Portfolio strategy and business performance Own the go-to-market strategy across your automotive & other SMB verticals: how we position and message to each audience, and the plan to hit our acquisition and revenue goals Decide where your time and our investment go. These markets won't all need the same thing, and setting that balance — then making the case for it — is yours to own Live in the numbers that define the health of the business: customers, new MRR, churn, ARPU, conversion rate, and product adoption. You'll spot emerging trends and issues early, work cross-functionally to understand what's driving them, and bring a plan when one is needed. Report on performance to leadership with the insight and executive presence to explain what's changing, what it means, and what you're doing about it Automotive market and competitive expertise Be CallRail's subject matter expert on the automotive aftermarket: the buyers, the workflows, the operational realities, the vendor landscape, and the economics of how these businesses grow Own the automotive buyer personas and the value propositions, positioning, and messaging built on them — the work that differentiates CallRail in an increasingly crowded lead engagement and AI voice market Build the proof that makes our case credible: customer stories, benchmarks, and ROI framing grounded in how these businesses actually operate Track the competitive set continuously: who's winning, who's new, where they beat us, where we beat them, and what we should do about it. Feed that intelligence to product, sales, and leadership Regularly surface the headwinds and tailwinds shaping the market and translate them into implications for our strategy Validate market requirements through customer interviews, surveys, win/loss analysis, sales insight, and usage data Be the face of CallRail in the automotive market: trade shows, industry speaking engagements, webinars, panels, podcasts, etc. Your broader vertical portfolio Own the positioning and messaging for the other emerging small business verticals, scaling the depth to the opportunity. Keep a live read on each: where we're winning, where we're losing, and which ones are showing early signs of becoming a bigger bet Size and pressure-test opportunities, in these markets and in ones we haven't entered: how big, how winnable, what it would take, and what we would have to be right about Bring recommendations with a clear case for investing or passing. Knowing which markets to walk away from matters as much as knowing which to chase Run early, lightweight tests where the signal looks promising — positioning, messaging, and proof — and build a repeatable approach the team can use the next time we look at a new vertical Cross-functional leadership Serve as the hub between sales, product marketing, customer marketing, demand generation, and product development, feeding market insight into each function and making sure everyone is marching in the same direction Serve as the messaging authority for your verticals: consulting across marketing for campaign and content development Pressure-test the work happening across teams against a simple bar: does it solve a real customer pain point, strengthen our competitive position, resonate with the segment we're targeting, and drive measurable results? Partner with product development teams as the voice of your customers, bringing market insight that shapes the roadmap Enable sales and support: train them on the problems we solve for these buyers, and work with sales enablement to build the internal tools and external collateral they need What You'll Need BS/BA and 4–6 years of experience in a strategic marketing role focused on small business buyers, including direct experience marketing to automotive businesses A track record of owning a strategy end to end and being accountable for the results, not just executing someone else's plan Experience entering or evaluating a new market: sizing the opportunity, building the case, and standing up positioning where none existed Strong analytical instincts and genuine comfort with data — you can get to the story behind the metric and build a case around it Excellent written and verbal communication, and the confidence and presence to represent your point of view to senior leaders and to external audiences Demonstrated ability to influence and align cross-functional partners without formal authority Comfort operating in a fast-moving environment where you'll prioritize, make tradeoffs, and shift between strategic thinking and hands-on execution in the same day If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience. Additional Perks Healthcare (one option covered at 100% for employees), Dental & Vision Coverage Competitive HSA with company matching Paid parental leave Flexible vacation policy 401K options with company dollar-for-dollar match Employee stock options available from day one $2,000 annual educational allowance Catered lunch every Tuesday * an in-office perk MARTA transportation or office parking expenses covered Employee charitable donation company match, up to $500 annually Regular company outings and events Hybrid work options with $500 office stipend to set up your home office Designated bike storage Learn more: https://www.callrail.com/about/ You Are Welcome Here CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc). Continuous adoption of AI technologies is essential to this role. You will be expected to leverage AI platforms to streamline operations, solve complex problems, and stay ahead of industry benchmarks. *** This position is based out of our Atlanta office. Through December 2026, employees are expected to work in the office on Tuesdays and Thursdays. Beginning in January 2027, CallRail will transition to a 3 day hybrid work model. Employees will work in the office on Mondays, Tuesdays, and Thursdays.

Location: Washington, DC About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Customer Success Manager on Anthropic's Public Sector team, you will be the post-sales trusted advisor helping national security customers realize the value of Claude and turn their investment into mission impact. You'll combine your customer success expertise with technical fluency to drive adoption of Claude Code, the Claude API, and Claude for Government (C4G) on classified infrastructure delivered through a cleared cloud provider, while maintaining our high standards for safety, security, and discretion. Working closely with our Sales, Applied AI, Product, Engineering, and Policy teams, you'll guide customers from deployment through enablement, model migration, renewal, and expansion. You'll develop genuine partnerships with customers' AI leadership, platform and compute teams, security and accreditation officials, and mission operators—and with the cleared cloud providers and system integrators that deliver alongside us. Your understanding of their mission, how they accredit and govern capabilities on classified fabrics, and how they evidence value to oversight will help them deliver decision advantage. Drawing on both your national security expertise and technical knowledge, you'll serve as a strategic advisor throughout their journey with us—helping them navigate constraints that don't exist in commercial or federal civilian deployments: classified-fabric accreditation, fixed compute capacity, compartmentation, limited telemetry, and need-to-know discipline. Much of this work happens onsite, in the customer's spaces, on their systems. Your role focuses on driving consumption and adoption of Claude across mission workloads, standing up enablement and change management suited to a cleared, mission-driven workforce, identifying and hardening the workloads that matter most to the mission, and demonstrating value in unclassified terms that can leave the building and support renewal and expansion. The insights you gather will directly inform our research priorities, product roadmap, and national security strategy—making you a key voice in shaping how Anthropic builds and delivers AI systems for the most demanding missions. Key responsibilities: Partner with the account executive and Applied AI architect to deeply understand the customer's mission requirements and translate them into an account and success plan, ensuring alignment between mission objectives, the customer's investment, and technical implementation Serve as the primary post-sales advisor to the customer throughout their Claude adoption journey, from deployment through enablement, model migration, renewal, and expansion. You will need to build trusted relationships across the customer's senior stakeholders—AI leadership, platform and compute teams, security and accreditation officials, contracting, and mission operators—and coordinate internally across multiple teams and with cleared cloud providers to drive customer success Support customers building with Claude Code, the Claude API, and Claude for Government on classified infrastructure—managed configuration, capacity and throughput planning, and workload onboarding—with a working understanding of accreditation requirements (FedRAMP High, IL5/IL6, classified-fabric accreditation) Create and deliver compelling enablement and executive content tailored to different audiences. You will need to spread the gamut from hands-on Claude Code enablement for engineering teams (Train the Trainer, managed configuration as the "paved road," Center of Excellence development) up to mission-value conversations with senior agency leadership, in unclassified language that can leave the building Help the customer develop evaluation frameworks and measure adoption and value without direct telemetry—provider capacity reports, customer-run dashboards, workload registries, and agreed leading indicators—and guide model migration and release readiness: eval gates built from their workloads, staged cutovers off end-of-support models, and realistic expectations about what lands on their fabric and when Drive consumption and adoption: separate under-pacing from burst saturation of a fixed compute pool, smooth and onboard workloads before asking for capacity, discover new mission workloads across compartmented organizations, and document value realized in mission-outcome terms (decisions accelerated, coverage, timeliness, findings produced) Own Executive Business Reviews that function as discovery and alignment—leaving executives with sponsor commitments, mutual next steps, and a mission-outcome narrative that supports the renewal decision—and serve as the primary conduit between the customer, cleared cloud providers, and Anthropic Identify common adoption and integration patterns and hero workflows that demonstrate mission transformation, and contribute insights back to our Product, Engineering, Research, and Policy teams—while maintaining strict separation of classified and unclassified channels and escalating correctly (e.g., 'Claude cut a high-volume analytic triage queue from days to hours') Work onsite frequently at customer facilities for enablement, workshops, and relationship building, on the customer’s systems and within their security and need-to-know rules Maintain strong knowledge of the latest developments in LLM capabilities, agentic and Claude Code implementation patterns, and national security AI policy You may be a good fit if you have: Due to U.S. Government contract requirements, this position requires U.S. citizenship and an active TS/SCI security clearance with a current full-scope polygraph (a TS/SCI with CI polygraph may be considered where crossover is supportable) Must have prior experience working with US national security (defense and/or intelligence) agencies —ideally at the level of AI leadership, platform, and compute teams rather than a single program office—and a working knowledge of how national security agencies accredit, budget, govern compute, and measure mission (including the difference between FedRAMP High, IL5/IL6, and classified-fabric accreditation, and the role of cleared cloud providers and system integrators) 5+ years of experience in customer-facing roles such as Customer Success Manager, Technical Account Manager, Solutions Architect, or Consultant, with experience navigating complex stakeholder environments; able to work onsite at customer facilities in the National Capital Region 3-4 days per week Experience driving success with consumption-based products (tokens, throughput, capacity) as well as seat-based products, including measuring adoption and value when you cannot see usage directly Technical fluency with AI/ML concepts, API integration patterns, and agentic tooling such as Claude Code; familiarity with common LLM frameworks, tools, and evaluation approaches, and hands-on experience building something with an LLM API or coding agent, is a strong plus Exceptional ability to build relationships with and communicate technical concepts to diverse stakeholders, from engineering and platform teams to security and accreditation officials to senior national security leadership Judgment and discretion: never over-promises on dates, capabilities, or documentation; practices need-to-know as a reflex; keeps composure under political and competitive pressure; strategic mindset to identify mission transformation opportunities and translate them into actionable expansion plans Excitement for engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities—advocating for customer needs across internal (Applied AI, Policy, Research, Security) and external (cleared cloud provider, system integrator, program office) stakeholders Passion for thinking creatively about how to use AI in a way that is safe and beneficial for the national security mission, and ultimately furthers the goal of advancing safe AI systems A knack for bringing order to chaos and an enthusiastic 'roll up your sleeves' mentality—you're a true team player The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $265,000 — $350,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: New York, New Jersey, Massachusetts, Pennsylvania, Washington DC, North Carolina, Florida, Georgia At Reltio®, an SAP Company, we believe data should fuel your success in the enterprise AI era. Our  Context Intelligence Platform turns fragmented data into a trusted, connected context so AI agents and systems can act with expert-level judgement at enterprise scale. Reltio’s cloud-native SaaS platform harmonizes, unifies, and governs data across sources and formats—including unstructured data—in real time, turning them into data assets that can be mobilized in milliseconds to any application, user, or AI agent. Trusted by more than 200 of the world’s largest brands across industries such as life sciences, financial services, healthcare, and technology, we fuel frictionless operations and help enterprises accelerate  innovation and reduce risk. At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our “Customer First”, we strive to ensure their success. We embrace our differences and are “Better Together” as One Reltio. We are always looking to “Simplify and Share” our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We “Own It”. Every day, we innovate and evolve, so that today is “Always Better Than Yesterday”. If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence. Reltio has earned numerous awards and industry and analyst recognition for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you’re ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let’s talk! Job Summary: The Vice President of Customer Success is responsible for ensuring Reltio customers achieve measurable business outcomes from their investment in Reltio’s cloud-native Context Intelligence AI ready data foundation. This leader will drive value realization and customer adoption of trusted, governed, and connected data as a foundation for operational systems, analytics, and AI. Reltio’s customers are large, complex enterprises undergoing data transformation initiatives across domains such as Customer, Product, Supplier, and multi-domain data unification. Success in this role requires a deep understanding of enterprise data ecosystems, governance maturity, and cross-functional business value realization. The VP of Customer Success will build and scale a global organization that ensures customers not only deploy Reltio successfully, but operationalize it as a mission-critical data platform—driving improved data quality, reduced operational friction, faster time to insight, and enablement of AI-driven use cases. This role owns Gross Revenue Retention (GRR), customer adoption, expansion, and advocacy, and serves as the executive voice of the customer across Product, Engineering, and Go-To-Market teams. Job Duties and Responsibilities: Lead  a world-class Customer Success organization capable of supporting Reltio’s growth ambitions which include increased renewal rates and reduced churn Accelerate the expansion of our footprint within accounts through cross-sell and upsell Improve overall lifetime value through higher product adoption, customer satisfaction and overall health scores Accelerate new business growth through greater advocacy and customer reference-ability Define and operationalize a value realization framework tied to measurable customer outcomes Ensure customers successfully adopt Reltio as a system of record as the foundation for AI driven functions  across enterprise data ecosystems Define the right structure and account alignment to enable CSMs to be subject matter expertise in support of customers’ business outcomes Define and operationalize a value realization framework tied to measurable customer outcomes Successfully hire and scale a world-class, global team Create a robust process for onboarding and ramping new team members Build a culture of continuous learning and development both around best practices as well as build business knowledge to help drive value for customers Align the company on a shared view of an ideal customer, including driving a segmentation of our customer base on key dimensions (e.g., business outcomes, industry, scale) Map customer journey from pre-sales to implementation to go live and value realizations Identify critical listening points across the journey and key metrics to measure impact Develop clear, repeatable playbooks to drive impact at each step in the journey Implement systems and processes to drive continuous improvement at each step of the journey Create right processes and metrics to ensure CSMs are driving right account-level activities Participate in an executive council of key customers and prospects to help shape and guide product and service improvements Define and drive strategy around Customer Councils focused on specific industry or use case topics to drive engagement and thought leadership Work with Marketing to create and deliver high-engagement customer conference (virtual, in-person, hybrid) to foster engagement within the customer base and drive thought leadership with prospects Other duties and responsibilities as assigned. Skills You Must Have: Relevant Bachelor’s degree; preference for computer science or related degrees A proven track record with 15+ years of experience in highly regulated environments including Life Sciences, Healthcare and Financial Services. Experience with Software-as-a-Service (SaaS)/Platform-as-a-Service (PaaS) and Infrastructure-as-as-Service (IaaS) Ability to manage influence through persuasion, negotiation, and consensus-building Ideally combined background of post-sale and sales experience Strong empathy for customers AND passion for revenue and growth Deep understanding of value drivers in recurring revenue business models Analytical and process-oriented mindset Demonstrated desire for continuous learning and improvement An enthusiastic and creative leader with the ability to inspire others Excellent communication and presentation skills Be sure to include any MDM, Cloud, Enterprise, SaaS experience. At Reltio, we carefully consider a wide range of compensation factors to determine your personal top of market. We rely on market indicators to determine compensation and your specific job family, background, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location. Overall Market Range $245,000 — $300,000 USD Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.

Location: Remote - US About the Job: The Enterprise Acquisition Account Executive will drive LaunchDarkly's growth by acquiring new enterprise customers through 100 percent net new logo generation. Owning a defined territory, you will develop and execute strategic account plans, generate new opportunities, and deliver tailored solutions that demonstrate LaunchDarkly's value. This role is ideal for someone who thrives on breaking into greenfield accounts and closing new business. Responsibilities: Territory Management: Develop and maintain comprehensive territory and account plans. Pipeline Generation: Secure consistent new opportunities through targeted outreach and account research. Revenue Growth: Achieve quarterly revenue and new logo acquisition targets. Customer Engagement: Build strong relationships with champions and decision-makers, developing compelling business cases. Collaboration: Work with SDRs, SEs, and other teams to ensure seamless execution and customer success. Strategic Thinking & Execution: Design and execute long-term strategies that drive business growth within a defined territory. Identify and capitalize on market opportunities and align them with company objectives. Adapt strategies as market dynamics evolve, ensuring continuous growth and a competitive edge. Enterprise Sales Expertise: Proven track record in enterprise sales, including lead generation, opportunity identification, negotiation, and closing high-value deals. Deep understanding of the enterprise sales cycle and the ability to manage complex, multi-stage deals. Skilled in selling to C-suite executives and senior decision-makers, developing customized solutions that address business needs. Customer-Centric Problem Solving: Assess customer pain points and design tailored solutions that create measurable value. Build long-term relationships with key customers, acting as a trusted advisor to solve their business challenges. Overcome obstacles and find innovative solutions to meet customer needs. Independent Decision Making: Work autonomously with minimal day-to-day supervision, making sound decisions based on analysis of data and situational factors. Take ownership of the territory, managing customer acquisition with confidence and minimal instruction. Prioritize tasks and make decisions quickly, ensuring alignment with broader business goals. Analytical Skills & Data-Driven Insights: Analyze market data, sales metrics, and customer insights to inform strategies and decision-making. Evaluate diverse factors to identify trends, resolve complex issues, and optimize sales efforts. Use CRM and sales tools to track and analyze performance. Negotiation & Deal Structuring: Negotiate large-scale, complex contracts, balancing customer needs with company goals. Create mutually beneficial agreements that result in long-term business relationships. Handle objections, overcome resistance, and close deals in a competitive market. Communication & Influence: Exhibit strong verbal and written communication skills, with the ability to influence and persuade key stakeholders. Present solutions and negotiate with C-suite executives, ensuring clear understanding and alignment. Communicate complex ideas concisely and compellingly to diverse audiences. Collaboration & Team Leadership: Collaborate effectively with cross-functional teams, including marketing, product, and customer success, to align efforts and drive growth. Demonstrate leadership in managing internal resources, ensuring alignment with company goals. Motivate and influence team members across departments to achieve common objectives. Results-Driven Focus: Maintain a strong focus on achieving measurable sales outcomes and consistently meeting or exceeding targets. Demonstrate motivation by performance metrics and commitment to continuous improvement. Take ownership for results, holding oneself accountable for achieving objectives. Qualifications: 8+ years of sales experience, with a focus on net-new logo acquisition. Proven success in selling technical solutions to CIO/CTO-level personas in competitive or unbudgeted environments. Strong track record of exceeding quotas and managing complex sales cycles. Understanding of IT infrastructure and organizational structures. Expertise in account planning, stakeholder mapping, and value articulation. Proficiency in sales methodologies like discovery frameworks and cost justifications. Pay: Target pay ranges based on Geographic Zones* for Level 4: Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $269,400 - $370,480 ** Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $242,500 - $333,410 ** Zone 3: All other US locations - $229,000 - $314,930* * LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location. *Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas. **Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com . Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @LaunchDarkly .com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains.  Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com .

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Hiring Locations: Austin, US, New York, NY, San Francisco, CA, Seattle, WA, Washington DC, US About the Department The Infrastructure Engineering team builds and scales Cloudflare’s global network, ensuring high availability, security, and performance across hundreds of cities worldwide. Within Infrastructure Engineering, the Hardware Integration Operations team acts as the critical bridge connecting our global manufacturing partners, procurement teams, and capacity strategy. We manage the end-to-end flow of server and network hardware into fully integrated data center racks to support our growing global network. By working closely with external manufacturing partners and cross-functional teams, we ensure the infrastructure powering the internet is built, tested, and deployed efficiently, securely, and resiliently. About the Role As a Senior Supply Chain Program Manager, you will own the integrated supply-planning interface connecting capacity demand, L10 hardware supply, and L11 rack integration. In this senior individual contributor role, you will coordinate the transition of servers and network equipment from server-level manufacturing (L10) into complete rack integration (L11), providing global partners with the material readiness, capacity planning, and operational visibility needed to execute Cloudflare’s global expansion. What You’ll Do Drive Strategic Supply Planning: Connect capacity requirements with L10 hardware availability and L11 rack manufacturing schedules to maintain scalable supply plans across global regions. Manage Material & Production Readiness: Oversee weekly supply allocation reporting, shortage reviews, and material-readiness assessments for upcoming rack integration builds. Guide Operational Tradeoffs: Identify supply constraints and present actionable allocation options to Capacity Planning, evaluating tradeoffs between direct hardware shipping and complete rack integration. Translate Long-Term Strategy: Convert quarterly and annual capacity forecasts into actionable operational requirements for L11 integration partners. Monitor Program Financials & Progress: Track CapEx commitments against rack integration and deployment plans, giving leadership visibility into utilization, execution progress, and delivery risks. Lead Supplier Relationships: Partner with global L11 integration providers through regular business reviews covering capacity, delivery, cost, quality, and performance. Expand Resilient Manufacturing: Evaluate and recommend new L11 suppliers and build locations to strengthen geographic resiliency, capacity growth, and technical standards. Support Commercial Operations: Validate supplier requisitions, purchase orders, and commercial agreements while supporting leadership approval workflows. Partner on Global Supply Risk Mitigation: Collaborate with Capacity Planning, Procurement, and Hardware Sourcing to identify and mitigate rack integration risks involving capacity bottlenecks, logistics hurdles, tariffs, and regional concentration. Partner on New Product Introductions (NPI): Collaborate with Hardware Engineering and rack integration teams to translate evolving hardware designs into operational preproduction and build readiness plans. Support Supplier Quality: Analyze supplier-performance trends, coordinate escalations, and track cross-functional quality and engineering issues through resolution. Operationalize ERP Workflows: Support adoption and stabilization of the team’s Oracle ERP processes, then identify improvements to planning, reporting, controls, and operational efficiency. Deliver Executive Insights: Create clear forecasts, operational reporting, and risk assessments for leadership review. Scale the Operating Model: Establish sustainable operational frameworks that expand production capacity while maximizing efficiency. Required Qualifications Broad professional experience in global supply chain management, production planning, manufacturing operations, or a related field. Proven track record coordinating supply and production programs across multi-site manufacturing environments and international regions. Demonstrated skill in connecting demand forecasts, material readiness, supplier capacity, and manufacturing schedules. Experience independently leading complex, cross-functional programs across engineering, procurement, finance, and external vendors. Strong analytical skills with expertise in supply modeling, risk assessment, and operational reporting. Demonstrated capability to manage supplier performance and lead business reviews at both operational and executive levels. Strong written and verbal communication skills, with experience presenting strategic options and risks to leadership. Ability to collaborate effectively across global time zones. Desirable / Preferred Qualifications Experience with contract manufacturing (CM), original design manufacturers (ODM), or systems integrators for data center, server, or network hardware. Experience managing, optimizing, or stabilizing supply chain processes within an enterprise ERP platform (preferably Oracle). Experience evaluating manufacturing partners, leading supplier assessments, or managing RFP processes. Background in supporting commercial negotiations, procurement agreements, and supplier capacity commitments. Familiarity with hardware new product introduction (NPI) and manufacturing transition processes. Knowledge of global supply risk management, including tariff mitigation, logistics planning, and regional diversification. Experience using performance scorecards and operational metrics to drive supplier accountability. Willingness to travel occasionally for supplier site visits and operational reviews. Compensation Compensation may be adjusted depending on work location. For Bay Area based hires: Estimated annual salary of $138,000 - $189,000 For New York, Washington DC, Seattle based hires: Estimated annual salary of $130,000 - $179,000 For Austin Texas based hires: Estimated annual salary of $108,000 - $149,000 What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

Location: San Francisco, CA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role The Claude Platform (API) is how developers and enterprises build with Claude, directly and through our cloud partners. It runs on a consumption model, and the economics move quickly as new models and capabilities launch, serving costs change, and customer usage scales. We're looking for a Finance & Strategy Lead to own planning and forecasting for the Claude Platform, run the business reviews that track its performance, and recommend how the products and business should evolve. You'll sit on the Product Finance & Strategy team and partner with leaders from product, engineering, go-to-market, and other finance teams to steer the growth of the business. This is a finance role close to the product: your forecasts and analyses will shape where the business invests and how it grows. Key responsibilities Lead financial planning and analysis for the Claude Platform (API) business across self-serve, enterprise, and cloud partner channels. Set targets for the business and drive interlock with go-to-market partners on targets Build and run the rhythm of business for the Claude Platform with product and cross-functional leaders, including monthly executive reviews with clear analyses and actionable insights to grow the business Develop and maintain financial models and scenario analyses that show how launches, pricing changes, and commitment structures affect the forecast Build business cases for new platform features and products, working with product, engineering, and go-to-market partners Serve as a trusted advisor to product and finance leaders, analyzing usage, revenue, and cost data to flag what matters and answer complex questions Automate recurring reporting and lead analyses on whether pricing and new business models are working and what to change Partner with operations, data science, deal desk, and accounting to ensure new products are billed, reported, and forecasted accurately Minimum qualifications Experience leading annual planning and forecasting for a business or product line, from assumptions through final targets Experience building driver-based forecasts for consumption-based or usage-based businesses, including reconciling top-down targets with bottom-up views Experience running recurring business reviews with executives, including explaining variances to plan and recommending actions Strong financial modeling skills in spreadsheets, and comfort pulling and analyzing your own data in SQL Experience shaping pricing, business model, or investment decisions with analysis Ability to partner with product and cross-functional teams and explain financial tradeoffs clearly, in writing and in conversation Sound judgment with incomplete data, and comfort making a call and revisiting conclusions as you learn more Interest in AI and a commitment to Anthropic's mission of building safe, beneficial AI systems Preferred qualifications 8+ years of experience in strategic finance, product finance, FP&A, investment banking, consulting, or a closely related analytical field Experience with infrastructure, cloud, or developer platform businesses, and a basic understanding of how compute costs and capacity drive unit economics Exposure to pricing APIs, developer tools, or cloud services Familiarity with how large language models are served, including token-based pricing and inference cost drivers Background in AI, ML, or related technologies The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $240,000 — $325,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: USA (Remote) Workplace: Remote Mysten Labs’ mission is to advance the internet through step-function improvements in what technology makes possible. We build foundational infrastructure and products that give people, businesses, and developers new ways to interact, transact, and create value. Our work spans on-chain finance and the emerging agent economy. Through Sui, Move, and our broader technology stack, we’re building the systems that make these experiences possible - from secure, scalable blockchain infrastructure to new ways for businesses and AI agents to interact. Mysten Labs is looking for a Staff Product Designer to set the experience strategy for the DeepBook financial stack and the first-party products built around it, spanning spot trading, margin, prediction markets, liquidity, and the workflows that connect users and builders to onchain finance on Sui. This role requires strong product judgment, exceptional design craft, people leadership, and real fluency in financial markets and DeFi. You will work with product and engineering from strategy through launch, build a design team that can cover a growing product surface, and stay close enough to the work to lead critical product flows yourself. The right person knows how to make complex financial systems clear without removing the information users need to assess risk. You should be comfortable designing for retail and professional users, working through technical and regulatory constraints, and using research and product data to improve adoption, execution quality, retention, and trust. What You Will Do - Set the design vision, principles, and priorities in partnership with product, engineering, and business leadership. - Own the end-to-end experience across DeepBook spot, margin, prediction products, liquidity workflows, and related first-party applications. - Lead the design of core journeys including onboarding, funding, market discovery, order entry, transaction review and signing, portfolio and position management, collateral, liquidation risk, settlement, and recovery from failed states. - Design for distinct audiences such as retail traders, experienced DeFi users, market makers, liquidity providers, institutions, and developers without creating a fragmented product experience. - Remain hands-on in the highest-priority work by framing problems, developing concepts, prototyping, testing, and reviewing implementation quality. - Build a scalable design system and shared interaction patterns for dense financial data, charts, tables, order entry, account states, alerts, and risk communication. - Establish a practical research program using interviews, usability studies, product analytics, support feedback, and market observation. - Partner with engineering to understand protocol behavior, transaction states, latency, data dependencies, security boundaries, and platform constraints. - Work with legal, security, marketing, business development, and ecosystem teams to launch products responsibly and communicate financial concepts accurately. - Define design and product quality measures, then connect the team's work to activation, conversion, trading success, retention, support burden, and user trust. What You Will Have - 10 or more years of product design experience, including meaningful experience leading, hiring, and developing designers in a fast-moving product organization. - A portfolio that shows both exceptional individual craft and leadership impact across complex, data-dense products. - Experience designing trading, investing, fintech, payments, crypto, marketplace, or other high-stakes products where users make consequential decisions. - Fluency in DeFi and direct experience using onchain products. You can discuss swaps, order books, liquidity, routing, slippage, collateral, leverage, liquidation, settlement, smart-contract risk, and transaction signing. - Strong product judgment and a record of shaping strategy, prioritization, and product decisions with product and engineering partners. - Skill in interaction design, information architecture, visual design, prototyping, research, and systems thinking. - Experience building design systems and operating practices that improve consistency and delivery across multiple products. - Comfort working through ambiguity and making progress while product, technical, market, and legal inputs continue to change. Nice to Have - Experience leading design for an exchange, order book, derivatives or margin product, prediction market, wallet, aggregator, or institutional trading platform. - Experience with both retail and professional trading experiences, including charts, market data, portfolio analytics, and execution workflows. - Familiarity with Sui, Move, programmable transaction blocks, DeepBook, Slush, or object-based blockchain architectures. - Experience designing products in legally complex or regulated financial categories. - Prior experience as a founder, design executive, principal designer, trader, DeFi power user, or ecosystem operator. Employment is contingent upon the successful completion of a background check, which may include verification of employment history, education credentials, criminal history, and other relevant information. Regarding the recent rash of technology job scams: Be aware that emails from genuine Mysten Labs group recruiters will always come from the @mystenlabs.com http://mystenlabs.com domain or related subdomains (e.g., mystenlabs.com/careers http://mystenlabs.com/careers). Remember: you can always verify positions on our job boards at www.mystenlabs.com/careers http://www.mystenlabs.com/careers. To support an efficient and fair hiring process, we may use technology-assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. Our team is remote first and we are hiring across the world. Here at Mysten Labs, you’ll be joining a world-class team with tremendous growth potential as we bring the next billion users to web3. We raised a $300M Series B round from top Silicon Valley led venture funds like Jump Crypto, Andreessen Horowitz (a16z), Binance Labs, Redpoint, Lightspeed, Coinbase Ventures, Electric Capital, Standard Crypto, NFX, Slow Ventures, Scribble Ventures, Samsung Next, Lux Capital, among other investment firms and strategic partners. Come join us and build the future of web3!

Location: New York City, New York What you’ll be part of Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster. The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can. Who we want This is a role for someone who wants to work on a hard problem, deliver real impact and be pushed to be the best version of themselves. As a Strategy & Operations Manager, you’ll be embedded in the Strategy & Operations team and report directly to the VP of Strategy & Operations. This talented and motivated self-starter will be responsible for executing a diverse array of strategic initiatives across the business, with a focus on areas of high priority for Garner’s leadership team. You’ll be responsible for deploying management best practices and have the chance to learn what it takes to operate in a high-performance and high-impact environment. What you will do Execute strategic projects across the business; dive deep into areas of high priority for Garner’s leadership team Take on a portfolio of operational processes - that you will develop and deploy - in close collaboration with subject matter experts across Garner Rotate through a variety of high impact initiatives providing you with broad exposure across the company Support Garner’s strategic operating rhythm, including managing company KPIs and driving our annual/quarterly planning processes Work directly with Garner’s leadership on high-visibility initiatives for the business What we're looking for 2+ years of experience in a strategic problem-solving role; prior experience in management consulting, investment banking, or an early-stage startup environment. A strong ability to break down unstructured problems into their component parts, recommend solutions, and work with cross-functional stakeholders to implement them A combination of high ownership mentality and detail orientation that has resulted in a track record of delivering operational initiatives Strong analytical skills and the ability to synthesize insights from complex data Interest and/or experience working in healthcare, with a mission to improve the U.S. healthcare system A desire to do work that matters: and to be held to a high standard while doing it. You're energized by a mission with measurable outcomes, not just good intentions. What you’ll get here You’ll work on problems that matter, in an environment that builds you faster than anywhere else through candid feedback and real ownership, alongside high achievers who genuinely want you to do extraordinary things. The environment is demanding by design. Candid feedback is how you grow, real ownership is how you contribute, high standards are how the work stays meaningful and the people around you want you to win and will push you beyond your limits. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity it’s purpose. This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare. Please note: we are unable to sponsor or take over sponsorship of an employment visa at this time. What you'll get here: You’ll work on problems that matter, at a company working to change healthcare at scale. You’ll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission. At Garner, you’ll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It’s demanding by design. You’ll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose. Compensation Transparency: The target salary range for this position is $170,000 - $200,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k) with company match, flexible spending accounts, Teladoc Health and more. Fraud and Security Notice: Please be aware of recent job scam attempts. Our recruiters use getgarner.com and garnerhealth.com email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement here and to candidateprotection@garnerhealth.com . Equal Employment Opportunity: Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at talent@garnerhealth.com .

Location: Remote or Mississauga Workplace: remote Job Title: Senior UX Researcher – 6 month contract Location: Canada – Remote / Mississauga, ON – Hybrid Term: 6 month contract   **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.   At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn. About the Team The UX Research team partners directly with Product and UX Design from early opportunity discovery and ideation through delivery. This role supports the Integrated Care portfolio, including products serving acute and payer markets and healthcare and financial workflows such as Prior Authorization and Concurrent Review. The team keeps product and design decisions moving with timely, actionable customer insights. Position Summary: The Senior UX Researcher drives strategic and tactical product decisions by planning and conducting research, usability studies, and mixed-method discovery. Working directly with Product and UX Design, this role identifies the right participants, recommends fit-for-purpose methodologies, recruits and conducts studies, synthesizes qualitative and quantitative findings, and translates insights into strategy and design recommendations. The Senior UX Researcher also provides project leadership and communicates research decisions and outcomes to leadership and stakeholders.   Key Responsibilities: Partner with Product and UX Design at the beginning of projects, opportunities, and ideation to formulate discovery plans, identify the right customers and stakeholders to engage, and recommend appropriate research methodologies. Lead end-to-end research activities, including participant recruitment, discussion guide development, study facilitation, analysis, synthesis, and sharing findings. Methods may include surveys, in-depth interviews, remote feedback, usability testing, and prototype-based research when appropriate. Conduct user outreach, use-case discovery, persona and journey mapping, validation, and usability studies using unbiased and standardized research practices. Translate customer feedback and research data into actionable insights and strategy and design recommendations for Product, UX Design, Engineering, and other stakeholders. Lead or participate in workshops, communicate strategic research decisions to leadership, and provide project leadership to researchers and designers on assigned initiatives. Collaborate with internal subject matter experts, Customer Success, Data Science, and Customer Insights to strengthen understanding of personas, journeys, and use cases and encourage adoption of research best practices. Required Skills & Qualifications: 5+ years of experience as a UX researcher or in a similar customer-focused research role. Bachelor’s degree in psychology, statistics, human-computer interaction, information systems, or a related field. Demonstrated ability to create research strategy and discovery plans, develop discussion guides, select methodologies, conduct interviews and studies, and quickly analyze and synthesize findings. Strong qualitative and quantitative research skills, with the ability to translate real user feedback into insights that drive user-centered decisions for broad audiences. Experience with research and survey tools such as Dovetail, User Interviews, Salesforce, SurveyMonkey, Qualtrics, and analytics or product-experience platforms such as Pendo. Strong written and verbal communication skills, including the ability to explain strategic decisions, present findings, persuade, negotiate, and articulate alternative approaches. Ability to travel to customer sites on a limited basis, approximately four times per year. Experience using AI tools such as Claude and Microsoft Copilot to enable day-to-day research work. Preferred Experience: Experience researching healthcare, medical, regulated, payer, acute-care, or financial applications. Experience collaborating in Figma and Miro; this role contributes to prototype-based research but is not expected to create prototypes. Demonstrated ability to collaborate across Product, UX Design, Engineering, Customer Success, Data Science, Customer Insights, and internal subject matter experts to advance user-centered outcomes. The Canadian hourly pay range for this position is $60.00 - $66.68 CAD per hour. Our pay ranges are determined by job and level. The range displayed reflects the target for new-hire pay across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process. Equal Employment Opportunity: It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com  PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. #LI-Remote

Location: Remote, USA Workplace: remote Job Title: Senior UX Researcher – 6 month contract Location: USA – Remote Contract Term: 6 month contract   **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that require travel to and from the Mississauga and/or Salt Lake City office. These may include onboarding, team events, and semi-annual or annual team meetings.   At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn. About the Team The UX Research team partners directly with Product and UX Design from early opportunity discovery and ideation through delivery. This role supports the Integrated Care portfolio, including products serving acute and payer markets and healthcare and financial workflows such as Prior Authorization and Concurrent Review. The team keeps product and design decisions moving with timely, actionable customer insights. Position Summary: The Senior UX Researcher drives strategic and tactical product decisions by planning and conducting research, usability studies, and mixed-method discovery. Working directly with Product and UX Design, this role identifies the right participants, recommends fit-for-purpose methodologies, recruits and conducts studies, synthesizes qualitative and quantitative findings, and translates insights into strategy and design recommendations. The Senior UX Researcher also provides project leadership and communicates research decisions and outcomes to leadership and stakeholders.   Key Responsibilities: Partner with Product and UX Design at the beginning of projects, opportunities, and ideation to formulate discovery plans, identify the right customers and stakeholders to engage, and recommend appropriate research methodologies. Lead end-to-end research activities, including participant recruitment, discussion guide development, study facilitation, analysis, synthesis, and sharing findings. Methods may include surveys, in-depth interviews, remote feedback, usability testing, and prototype-based research when appropriate. Conduct user outreach, use-case discovery, persona and journey mapping, validation, and usability studies using unbiased and standardized research practices. Translate customer feedback and research data into actionable insights and strategy and design recommendations for Product, UX Design, Engineering, and other stakeholders. Lead or participate in workshops, communicate strategic research decisions to leadership, and provide project leadership to researchers and designers on assigned initiatives. Collaborate with internal subject matter experts, Customer Success, Data Science, and Customer Insights to strengthen understanding of personas, journeys, and use cases and encourage adoption of research best practices. Required Skills & Qualifications: 5+ years of experience as a UX researcher or in a similar customer-focused research role. Bachelor’s degree in psychology, statistics, human-computer interaction, information systems, or a related field. Demonstrated ability to create research strategy and discovery plans, develop discussion guides, select methodologies, conduct interviews and studies, and quickly analyze and synthesize findings. Strong qualitative and quantitative research skills, with the ability to translate real user feedback into insights that drive user-centered decisions for broad audiences. Experience with research and survey tools such as Dovetail, User Interviews, Salesforce, SurveyMonkey, Qualtrics, and analytics or product-experience platforms such as Pendo. Strong written and verbal communication skills, including the ability to explain strategic decisions, present findings, persuade, negotiate, and articulate alternative approaches. Ability to travel to customer sites on a limited basis, approximately four times per year. Experience using AI tools such as Claude and Microsoft Copilot to enable day-to-day research work. Preferred Experience: Experience researching healthcare, medical, regulated, payer, acute-care, or financial applications. Experience collaborating in Figma and Miro; this role contributes to prototype-based research but is not expected to create prototypes. Demonstrated ability to collaborate across Product, UX Design, Engineering, Customer Success, Data Science, Customer Insights, and internal subject matter experts to advance user-centered outcomes. The US hourly pay range for this position is $66.73 - $74.13 USD per hour. Our pay ranges are determined by job and level. The range displayed reflects the target for new-hire pay across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.   Equal Employment Opportunity: It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com  PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. #LI-Remote

Location: San Francisco, CA; New York, NY Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU’LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai on a Flagship Deployment, you’ll lead the end-to-end deployment for one of Sierra’s largest and most strategic customers. You own how Sierra's AI agents come to life, often managing scaled deployments as well as new proofs of concept within the same account. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer's working teams and executives day to day. Oversee overall program management while ensuring ongoing executive alignment on the long term roadmap. - Navigate enterprise complexity with cross-functional teams (engineering and product). At this scale, every big technical discussion is also a negotiation — you'll need to read the implications in real time, hold your ground, and steer toward the right outcome. Expect to work across business units, procurement, compliance, and senior execs. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. - Manage internal resourcing requirements. Ensure that your deployment is appropriately resourced today and into the future - Drive financial success for both the customer and Sierra. Ensure value exchange is optimized, drive revenue upside for Sierra, and work internally to manage down cost to serve over time, improving margins. - Partner with Sales on commercial strategy. You are a key player in closing new business within the deployment by identifying opportunities, aligning resources, and EXAMPLE PROJECTS These are the kinds of projects that strategists on our team have worked on recently: - Plan, organize, and execute on-site business reviews onsite at a Fortune 100 company with Sierra cofounders in attendance - Manage a portfolio of agents across a customer deployment as they scale nationally, to new use cases, and grow in technical complexity - Build relationships throughout the customer’s organization, unlocking high trust, social capital, and ultimately new ARR - Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation. - Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner. - Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week. WHAT YOU’LL BRING - Proven track record: 10+ years of relevant experience driving results in high stakes situations in an enterprise customer facing role, ideally in a dedicated, embedded model with a named enterprise account — you know what it means to be accountable for a relationship at that depth. - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. EVEN BETTER... - You've run a company, business unit, forward deployed team, or have comparable experience in general management of business initiatives that require technical aptitude, strategic leadership, operational excellence, and financial outcome accountability. - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.