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Location: Toronto, Ontario Workplace: Hybrid Artificial Intelligence. Actual Impact. At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses. We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive. So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops. THE ADVENTURE AHEAD 🚀 As our Senior Manager of Data Analytics, you will be the ultimate data storyteller, transforming complex data landscapes into clear, company-wide strategies that fuel execution across Docebo. Reporting directly to the Director of Data, you will serve as a vital bridge between our Core Data team and executive business leaders across North America and EMEA. This is your chance to lead an innovative analytics function, champion data-driven decision-making, and directly shape the future of a global, AI-powered learning platform. THE DAY-TO-DAY 📈 - Empower Your Team: Manage, mentor, and inspire a talented team of data analysts to design high-impact reports, dashboards, and deep-dive analytics that deliver timely insights across all business functions. - Execute the Strategic Vision: Support the Director of Data in executing a future-forward data analytics strategy and roadmap that aligns perfectly with Docebo’s hyper-growth goals. - Bridge the Data Ecosystem: Partner closely with the Core Data team to ensure the full availability of all necessary data required to produce business insights. - Cultivate Global Partnerships: Build and own deep relationships with functional leaders across Finance, RevOps, Customer Success, and GTM leadership in both North America and EMEA to translate burning business questions into executive-level KPIs. - Anchor North America: Act as the Director of Data's primary point of presence in North America, representing the Data organization with local leadership to embed intelligence directly into regional strategic and operational planning. - Ignite Analytical Innovation: Fuel business breakthroughs by leveraging advanced analytics techniques, predictive modeling, and staying ahead of emerging technology trends to uncover new opportunities. - Guard Data Excellence: Implement and enforce elite standards for validation, governance, and quality assurance within the data analytics function to guarantee undeniable data integrity. YOUR SUPERPOWERS 🦸‍♂️ - Proven Analytics Leadership: Bring 5+ years of progressive experience in data analytics, business intelligence, or related fields, including at least 2 years of successfully managing or leading high-performing analyst teams. - Cross-Functional Collaboration: Show off a track record of leading cross-functional analytics initiatives and aligning beautifully with both business and data engineering teams. - Influential Communication Style: Deliver complex data stories with clarity and impact, utilizing exceptional presentation skills to influence organizational change and align senior stakeholders. - Growth-Focused Mindset: Bring a proactive, results-oriented attitude dedicated to data quality, process optimization, and nurturing the continuous professional development of your team. - Technical Toolkit Mastery: Demonstrate deep expertise in modern BI and data visualization tools alongside strong practical knowledge of advanced analytics languages like Python and SQL for complex data analysis. - Educational Foundation: Possess a Bachelor’s degree in a STEM field or a related quantitative discipline. BONUS POINTS 🎯 - Advanced Academic Edge: Hold an MBA or a Master’s degree in Data Analytics, Business Intelligence, or a related specialized field. - Global SaaS Familiarity: Experience working with cross-functional leadership across international time zones, specifically connecting North American and EMEA regions. OUR HYBRID WORK PHILOSOPHY 🤝 Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing. OUR TOTAL REWARDS PHILOSOPHY 🎉 Our Total Rewards Philosophy centers around three core areas to reward and care for our People: - Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success. - Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being. - Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul. OUR PROMISE TO YOU 😍 - Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package. - Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it. - Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off! - Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025! - Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long. ABOUT DOCEBO 💙 At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. Docebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law. As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities. Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly.

Location: East Academy About the Team ACCEL Schools is hiring a highly qualified 3rd Grade Teacher at East Academy in Cleveland, Ohio dedicated to providing a superior education for all students. We are seeking teachers who are passionate and dedicated to bringing the curriculum to life for each student. We want our teachers to be excited to create a positive classroom environment that prioritizes student learning and social-emotional development. Be part of the difference at East Academy! Founded in 2013, East Academy is a public charter school serving EK-8th grade students in the South Collinwood community. Students benefit from a wide array of specialty subjects, extracurriculars, and sports. The school’s experienced administration and caring teachers create a positive school culture. East participates in community partnerships with the Cleveland Food Bank and Cleveland Cavaliers. East Academy is part of ACCEL Schools, an established network of public charter schools serving K-12 students throughout the United States since 2014. About the Opportunity: Responsibilities of the Teacher include to- Prepare and deliver lesson plans with the ability to modify accordingly during the school year Differentiate instruction to meet the needs of all students Maintain accurate and complete records of students’ progress and development Utilize research-based best practices in daily planning and classroom instruction Manage student behavior in the classroom Create a positive classroom environment for students to learn in Utilize school approved curricula that reflects the diverse educational, cultural, and linguistic backgrounds of the students Implement school-wide culture expectations and norms Communicate and meet with families regarding the academic and social-emotional growth of their child Incorporate technology skills into daily classroom practice to support learning Participate in the planning and implementation of non-instructional activities, as needed Collaborate and communicate effectively with colleagues Perform other duties as assigned About You: Active and current state of Ohio teaching license in appropriate content area Bachelor’s degree in education or related field High level of comfort working in a growth-focused coaching environment based on frequent observations, debriefs, action planning, and progress monitoring Excellent written and verbal communication skills Ability to properly manage confidential information Able to supervise students of various ages in different school settings (playground, cafeteria, etc.) Ability to pass federal and state criminal background checks Experience working within an urban environment About Us “We believe that every child should be able to be anything they want in life, regardless of their birthplace and circumstances.” – Ron Packard, CEO & Founder ACCEL Schools is a network of 80+ high-performing, public charter schools serving PK-12 students. We proudly advocate for school choice and work to address educational inequities throughout the United States. Our schools are inclusive and widely differ to reflect the unique values of the many urban, suburban, and rural communities we serve. Our brick and mortar, and virtual schools specialize in closing educational gaps and offer innovative models such as career-technical education, sports training, bilingual programming, and more. We have been recognized and praised by legislators, authorizers, and researchers for providing exceptional education options to students in historically under-resourced communities. We offer the following benefits: Compensation The salary range for this position is $40,000 - 49,500.  Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. Life benefits – time & peace of mind Paid time off Retirement contributions Optional Basic Life and AD&D insurance Voluntary life insurance (employee, spouse, child) Discounted childcare at Early Learning Academies locations Health benefits – stay well & thrive Medical, dental, and vision insurance Employee Assistance Program Voluntary short-term disability insurance Voluntary long-term disability insurance Career benefits – keep growing Career advancement opportunities throughout Accel Schools and our strong network of 4,000+ instructors and education professionals EQUAL EMPLOYMENT OPPORTUNITY It is our policy to abide by all federal, state and local laws prohibiting employment discrimination based solely on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information, sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists. #INDELM

Location: East Academy About the Team ACCEL Schools is hiring a highly qualified 2nd Grade Teacher at East Academy in Cleveland, Ohio dedicated to providing a superior education for all students. We are seeking teachers who are passionate and dedicated to bringing the curriculum to life for each student. We want our teachers to be excited to create a positive classroom environment that prioritizes student learning and social-emotional development. Be part of the difference at East Academy! Founded in 2013, East Academy is a public charter school serving EK-8th grade students in the South Collinwood community. Students benefit from a wide array of specialty subjects, extracurriculars, and sports. The school’s experienced administration and caring teachers create a positive school culture. East participates in community partnerships with the Cleveland Food Bank and Cleveland Cavaliers. East Academy is part of ACCEL Schools, an established network of public charter schools serving K-12 students throughout the United States since 2014. About the Opportunity: Responsibilities of the Teacher include to- Prepare and deliver lesson plans with the ability to modify accordingly during the school year Differentiate instruction to meet the needs of all students Maintain accurate and complete records of students’ progress and development Utilize research-based best practices in daily planning and classroom instruction Manage student behavior in the classroom Create a positive classroom environment for students to learn in Utilize school approved curricula that reflects the diverse educational, cultural, and linguistic backgrounds of the students Implement school-wide culture expectations and norms Communicate and meet with families regarding the academic and social-emotional growth of their child Incorporate technology skills into daily classroom practice to support learning Participate in the planning and implementation of non-instructional activities, as needed Collaborate and communicate effectively with colleagues Perform other duties as assigned About You: Active and current state of Ohio teaching license in appropriate content area Bachelor’s degree in education or related field High level of comfort working in a growth-focused coaching environment based on frequent observations, debriefs, action planning, and progress monitoring Excellent written and verbal communication skills Ability to properly manage confidential information Able to supervise students of various ages in different school settings (playground, cafeteria, etc.) Ability to pass federal and state criminal background checks Experience working within an urban environment About Us “We believe that every child should be able to be anything they want in life, regardless of their birthplace and circumstances.” – Ron Packard, CEO & Founder ACCEL Schools is a network of 80+ high-performing, public charter schools serving PK-12 students. We proudly advocate for school choice and work to address educational inequities throughout the United States. Our schools are inclusive and widely differ to reflect the unique values of the many urban, suburban, and rural communities we serve. Our brick and mortar, and virtual schools specialize in closing educational gaps and offer innovative models such as career-technical education, sports training, bilingual programming, and more. We have been recognized and praised by legislators, authorizers, and researchers for providing exceptional education options to students in historically under-resourced communities. We offer the following benefits: Compensation The salary range for this position is $40,000 - 49,500.  Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. Life benefits – time & peace of mind Paid time off Retirement contributions Optional Basic Life and AD&D insurance Voluntary life insurance (employee, spouse, child) Discounted childcare at Early Learning Academies locations Health benefits – stay well & thrive Medical, dental, and vision insurance Employee Assistance Program Voluntary short-term disability insurance Voluntary long-term disability insurance Career benefits – keep growing Career advancement opportunities throughout Accel Schools and our strong network of 4,000+ instructors and education professionals EQUAL EMPLOYMENT OPPORTUNITY It is our policy to abide by all federal, state and local laws prohibiting employment discrimination based solely on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information, sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists.

Location: California Workplace: Remote At Moxie, we empower ambitious aesthetic entrepreneurs to build profitable, independent practices—without burnout, overwhelm, or guesswork. In just a few years, we've grown from an idea to a global, remote-first team now supporting 700+ practices nationwide. Our purpose is simple: to unlock sustainable success for aesthetic entrepreneurs, at every stage of their journey. **Must reside or have a primary office in California, and hold an active CA license. We work with talented nurse injectors to empower them to build independent businesses. We help connect Medical Directors to RN, NP, and PA providers, to provide insight into state regulations and standards of care. Our providers work through our software platform which streamlines administrative tasks to allow you to focus on medical partnership: - Approving all medical hires - Approving treatment menus (Botox, fillers, lasers, etc.) - Reviewing and signing protocols, SOPs, and consent forms - Being available for emergency - Provide general supervision according to state law - Be available for consultations and decision-making support Once vetted, you will have the opportunity to interview and select the injectors you’d like to partner with, at the rates you determine. You may work with as many injectors as you choose, in accordance with state law. Requirements: - Active California Medical License (required) - Must be a California resident (required) - MD with a background in Plastic Surgery or Dermatology (preferred) - Must have a minimum of two (2) available NP oversight slots and one (1) available PA oversight slot (required) - Prior experience in aesthetic medicine as collaborating physician or Medical Director - Formal training in injectables and other aesthetic procedures (minimum botox and fillers) - Willingness to oversee and supervise aesthetic treatments - Open to serving as a California Professional Corporation (PC) Owner - Interest in mentoring and supporting RNs, PAs, and NPs Please note: A background check is conducted as part of our standard vetting process. Certain findings may impact eligibility for the Medical Director role in accordance with our internal compliance requirements. Benefits: Pay & Perks - Competitive compensation - Liability is covered - Minimal time commitment - Operational support: Moxie manages admin, billing, and documentation. Other Info: - This is a PC owner position - Moxie manages everything on your behalf for the PC - Experience in either Dermatology, Plastic Surgery, Ophthalmology, or Oculoplastic Surgery is a plus - Job Type: Contract - Work Location: Remote We’re specifically looking for Medical Directors licensed to practice in California. At Moxie, we believe in creating a workplace where everyone feels valued, trusted, and included. Our team lives by our values: act as owners, give more than we take, move with speed and care, and simplify and learn every day. We welcome people of all backgrounds, experiences, and perspectives to apply. If you require any accommodations to fully participate in the interview process, please let us know, we’re happy to assist.

Location: Americas Remote About Customer.io Over 9,000 companies, from scrappy startups to global brands use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data. About the role Hi, I'm Tijani Jackson , Manager of Account Management at Customer.io , and I'm looking for an Account Manager to join our North America’s Team. This is a revenue ownership role - you'll manage a portfolio of mid-market and enterprise accounts, driving renewals, identifying expansion opportunities, and building the kind of relationships that make customers want to grow with us. You'll be part of a tight-knit team and a key commercial voice for the accounts you own. This role is open to candidates based in the US or Canada only. What we value Commercial ownership: you treat your book of business like it’s yours, because it is. You spot opportunities and challenges early, bring thoughtful recommendations to your manager, and take accountability for results Forecasting discipline and data-driven decision-making, not gut feel Multi-threaded relationships — you build trust across the org, not just with one champion Expansion through value, not feature gates or mechanical levers Close partnership with Customer Success — you see CS as a collaborator, not a handoff What you'll do Own the full commercial strategy for a portfolio of mid-market and enterprise accounts — renewals, expansion, and churn mitigation Drive growth by helping customers adopt Customer.io more strategically, identifying new use cases and articulating ROI clearly Forecast renewal and expansion pipeline accurately with a clear, repeatable methodology, maintaining strong CRM hygiene and reliable pipeline data Proactive pipeline generation and multi-threaded relationships - you actively uncover growth opportunities and build trust as a commercial advisor across the org, not just with one champion Partner closely with Customer Success on account health and with Sales on expansion deals Own commercial negotiations, navigate objections and complex deal cycles, and drive renewals and expansions to close, partnering with Legal, Finance, and other internal teams as needed What we're looking for 3+ years in Account Management, Sales, or a related SaaS commercial role with direct ownership of a revenue number (5+ years preferred) Experience managing $5m ARR, predominantly in the MM space Proven ability to grow customer spend outside of overages or true-ups — genuine expansion through adoption and value articulation A forecasting methodology you can walk through clearly — it doesn't need to be a named framework, just logic you own Comfortable pulling usage data, tracking health scores, and building your own dashboards Strong communicator — clear and persuasive with both technical and non-technical stakeholders Based in the US or Canada Compensation & Benefits We believe in transparency. Starting salary for this role is $90,000 base + $39,000 variable = $129,000 OTE USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. We know our people are what make us great, and we're committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family . We also offer 16 weeks paid parental leave, unlimited PTO , stipends for remote work and wellness, a professional development budget, and more. See full benefits here → Our Process No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision. 30-minute video call with a Recruiter 45-minute video call with the Hiring Manager Take-Home Assignment 1-hour Assignment Review Call with the team All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process. Join us! Check out our careers page for more information about why you should come work with us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read — apply now.

Location: Remote Senior Manager, Influencer Marketing About Midi Health: Midi Health is on a mission to redesign healthcare for women in midlife. We're building a new standard of care that addresses the unique health needs of women navigating perimenopause, menopause, and beyond. Our virtual care model combines expert clinicians, personalized treatment plans, and insurance-covered care to make high-quality healthcare more accessible. We're growing quickly and looking for passionate, talented people who want to make a meaningful impact on women's health. About the Role: We're looking for a Senior Manager, Influencer Marketing to help lead one of Midi's largest and most impactful marketing channels. Reporting to the Director of Social, you'll play a key role in shaping how we introduce women to Midi, build trust, and drive patient acquisition. Influencer marketing is one of our largest marketing investments and one of the primary ways women discover Midi: through creators they already trust, having conversations that resonate. We have an established, tiered influencer program, and we're looking for a strategic, hands-on leader who can take it to the next level. You'll own channel strategy, creator partnerships, performance measurement, and a multi-million-dollar budget, while building the systems and processes needed to scale. This is an opportunity for a player-coach who thrives in a fast-paced, high-ownership environment and is excited to help reshape women's healthcare. What You'll Do: Own influencer strategy: Develop and optimize our tiered creator strategy based on performance, determining where to invest, which partnerships to test, and when to shift resources. Build and manage our creator network: Develop a strong, vetted pipeline of creators across midlife health, wellness, lifestyle, and comedy on Instagram, TikTok, and YouTube. Lead creator partnerships and negotiations: Establish scalable partnership frameworks, including deal structures, paid usage, whitelisting, exclusivity, and content rights. Lead negotiations with creators, managers, and talent agencies, including high-profile talent. Drive performance and measurement: Define KPIs and build measurement frameworks that connect influencer investment to brand awareness, patient acquisition, and conversion. Partner closely with Growth and Paid Media on amplification and attribution. Manage a significant budget: Own planning, forecasting, pacing, and monthly reconciliation of a multi-million-dollar influencer marketing budget. Execute integrated campaigns: Lead influencer strategy and execution for major brand moments, creator-led events, integrated marketing campaigns, and celebrity partnerships. Ensure compliance and brand integrity: Partner with Legal, Compliance, and Midi's clinical teams to ensure creator content is medically accurate and meets FTC and healthcare advertising standards. Scale the function: Manage agency and talent partners, establish clear processes for creator vetting, briefing, approvals, and reporting, and mentor junior team members to build a high-performing, scalable program. What We're Looking For: 6–9 years of experience in influencer, creator, or social marketing, including 2–3+ years owning an influencer program end to end, ideally in-house. Proven experience managing seven-figure or larger influencer marketing budgets, with strong financial planning, forecasting, and reconciliation skills. Deep understanding of creator partnerships, paid amplification, whitelisting, partnership ads, licensed content, and usage rights. Strong negotiation skills and experience managing relationships with creators, talent managers, agencies, and high-profile partners. A data-driven approach to influencer marketing, with experience measuring performance through metrics such as CPM, CAC, conversions, and other business outcomes. Experience in healthcare, wellness, or another regulated industry, with familiarity with FTC guidelines and advertising compliance. Ability to balance strategic thinking with hands-on execution in a fast-moving, high-growth environment. Strong cross-functional collaboration skills, with the confidence to influence stakeholders, manage competing priorities, and drive accountability. A builder's mindset: you're energized by creating scalable systems, improving processes, and turning successful programs into repeatable growth engines. Compensation & Benefits: The anticipated annual base salary range for this position is $144,000–$186,000. Final compensation will be determined based on a variety of factors, including experience, qualifications, skills, and geographic location. In addition to base salary, Midi Health offers a competitive benefits package, including medical, dental, and vision coverage, paid time off, and equity opportunities. #LI-JA1 At this time, Midi is unable to provide visa sponsorship. All Candidates must be authorized to work in the United States without current or future sponsorship needs. Please note that all official communication from Midi Health will come from an @joinmidi.com email address. We will never ask for payment of any kind during the application or hiring process. If you receive any suspicious communication claiming to be from Midi Health, please report it immediately by emailing us at careers@joinmidi.com . Midi Health is an Equal Opportunity Employer. We are committed to pay equity and ensure that all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Our compensation philosophy is based on fair, objective criteria and the impact of the role, regardless of an applicant’s salary history. Please find our CCPA Privacy Notice for California Candidates here .

Location: Cardiff, London or Remote (UK) 🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍London/Cardiff/UK Remote | 💰£68,400-86,550 + equity + Incentive Awards tied to your performance + Benefits ✨ Our Customer Operations & Specialist Services teams⭐ We are recruiting for 4 opportunities across our Customer Operations and Specialist Services teams to join us as Senior Manager in Supplier Performance. We are recruiting for 4 roles, with 1 to join us in each of the following areas: Complaints, VAIB (Vulnerability, Accessibility, Inclusivity and Bereavements), Financial Health and Core Customer Operations. Outsourcing is key to enabling Monzo to meet its mission of making money work for everyone, as well as driving a cost efficient operation and delivering excellent customer service. We are changing how we manage our relationships with our outsourcing partners by driving more responsibility and accountability through our Monzo domain leaders. We need a brilliant Seniors Managers to join this new oversight team, reporting directly to the Directors within each business area. Partner management is moving right into the heart of our domains. You will be our eyes and ears on the ground, making sure our offshore outsource partners feel like a true extension of Monzo and not just an outsourced supplier. We ensure our partners are set up for success and deliver fantastic customer service. 🔑You’ll play a key role by... You will act as the vital bridge between Monzo and our external partners to ensure they feel like a true extension of our team. You will drive both operational delivery and a brilliant customer experience. Working closely with our site leaders in South Africa, you will manage day to day service delivery while keeping a close eye on quality, customer satisfaction, and risk management. A key part of your role involves translating our strategic business goals into clear, actionable steps for the partner management team so they are fully equipped to succeed. You will support in domain forecasting and rolling out new processes to make sure they actually work on the floor. Ultimately, you will integrate our partner leaders into our regular performance reviews to foster a genuine one team mindset across the operation. Leading a dedicated oversight team: You will directly manage a Supplier Operations Partner who wil focus on Operational Delivery like SLAs, schedule adherence, Customer Experience, quality, and fixing the root causes of repeat contacts. Managing the partnership day to day: You will work directly with our outsourced partner Operations Managers to ensure the whole domain is delivering the service, customer satisfaction, quality and risk management we expect. Acting as the translation layer: You will turn our strategic business goals into practical, actionable steps for the outsouring management team. You will make sure they are equipped to succeed, rather than just telling them when they miss the mark. Tracking and managing performance: You will work alongside our partners to oversee all aspects of day to day service management, including handling risk events and stepping in to engage partners directly when performance drifts. Forecasting and planning: Alongside WFM you will raise and approve forecast requests and manage the end to end domain forecasting process for our partners. Owning change execution: You will handle the end to end definition and execution of change through our partners, ensuring any new processes or solutions are actually fit for purpose on the floor. Integrating the teams: You will support the domain Director to embed Teleperformance leaders into our existing domain performance review meetings, fostering a one team mindset. 🤩 We’d love to hear from you if… You have proven track record of working closely with or managing global offshore partners and can manage to a customer experience, not just a commercial contract. You are deeply analytical mindset with the ability to anchor decisions in rigorous data, translating complex metrics into robust business cases that secure senior stakeholder buy in. You have a proven track record of leading through others and  can influence, coach, and guide Managers who do not report directly to you. You are brilliant at translating complex business goals into simple steps for frontline teams. You zoom out when solving operational problems. Don’t just look at the operational team, always think about how your decisions impact the rest of the business. Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌 What’s in it for you 💰 £68,400-86,550 + equity + Incentive Awards tied to your performance ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚 £1,000 learning budget each year to use on books, training courses and conferences. 🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! Read our full list of benefits . 🌈 The application journey has 3 key steps Recruiter call (25 minutes) Values & Behaviours Interview (60 minutes) Role Specific Interview (60 minutes) This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here. We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. #LI-REMOTE #LI-CB4 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report. We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Location: Remote-US Workplace: Remote Phantom https://phantom.com is on a mission to connect the world to the freedom of open markets. Tens of millions of people all over the world use Phantom to access global markets that never close, including perpetuals, prediction markets, tokenized assets, stablecoins and memes. Phantom users are able to discover the markets that matter and the cultural moments that shape them, building conviction through real-time data and the verified performance of top traders. With self-custody and access to open networks at its core, Phantom lets them control their financial moves in the same app they use to safely store or spend money worldwide. Phantom has reached #1 in Google Play's finance category and consistently ranks in the top 50 apps across all categories. Check out our Forbes Fintech 50 https://www.forbes.com/sites/ninabambysheva/2026/02/23/inside-phantoms-battle-plan-to-win-the-crypto-fueled-superapp-war/ and CNBC and Statista's World's Top Fintech Companies 2026 https://www.cnbc.com/worlds-top-fintech-companies-2026/! We are around 180 people, fully remote, backed by a $150M Series C investment from a16z, Sequoia Capital and Paradigm. ROLE DESCRIPTION As a Product Designer at Phantom, you will own the design of a dedicated product area and help make complex financial experiences intuitive, clear, and trustworthy. Working closely with Product and Engineering, you will shape direction, explore ideas through prototypes, and carry the details through launch and iteration. Your work will help people discover opportunities, make informed decisions, and trade with confidence. RESPONSIBILITIES - Lead end-to-end product design, from understanding user needs and framing the problem to prototyping, implementation, launch, and improvement. - Partner with PMs and engineers to define priorities, shape product direction, and connect design decisions to meaningful user and business outcomes. - Design coherent mobile and desktop flows that make complex concepts, transaction states, costs, risks, and next actions easy to understand. - Explore alternatives with realistic prototypes and use research, analytics, critique, and dogfooding to improve the experience. - Bring strong visual and interaction craft to complete experiences, including loading, empty, error, recovery, and success states. - Work closely with Engineering to preserve quality in the shipped product and follow through on feedback after release. - Reuse and improve shared components and patterns, helping Phantom feel consistent across product areas. - Communicate decisions, dependencies, and capacity risks early, and contribute constructively to team critique and learning. QUALIFICATIONS - A portfolio of shipped consumer products showing ownership of substantial, complex journeys and clear personal contribution. - Strong product thinking and the ability to turn ambiguous problems into coherent experiences and practical delivery plans. - Excellent visual and interaction design skills across mobile and desktop, with proficiency in layout, typography, hierarchy, and reusable systems. - Experience using realistic prototypes to communicate behavior and test important assumptions. - A record of effective partnership with Product and Engineering, including constructive disagreement and follow-through on implementation quality. - Clear communication of design rationale, tradeoffs, outcomes, and lessons learned. - Ability to use user feedback and product evidence to make decisions and improve work after launch. - Curiosity about crypto and financial products, with the ability to learn complex domains quickly. Prior crypto employment is welcome but is not required. Why Work With Us Phantom's journey to becoming a global trading app began with making crypto easier to use. Today, we’re building on that foundation to help people discover the markets that matter, make informed financial moves, and safely store or spend their money worldwide. Joining Phantom means helping shape that next chapter: building products that bring the freedom of open markets to more people.   - Build for global impact: Create products used by tens of millions of people, making innovative financial markets more accessible to users around the world. - Make complexity feel simple: Solve meaningful challenges across design, engineering, and user experience to make discovering markets and managing money seamless. - Put users in control: Help build a future where people have greater freedom over their assets and financial decisions, with security and self-custody at the foundation. Benefits (only available to full-time employees) - Competitive salary and equity - Comprehensive insurance (medical/dental/vision): base plan 100% covered - Flexible hours and a long-standing, supportive remote environment - Unlimited vacation: Take time when you need it (and we really mean it!) - 401(k) retirement plan - Wellness stipend - Weekly meal stipend - Learning & Development stipend - Remote / WFH set-up stipend We strongly encourage candidates of all backgrounds to apply. We believe that our work is stronger with a variety of perspectives, and we’re eager to further diversify our company. If you have a background that you feel would make an impact at Phantom, please consider applying. We’re committed to building an inclusive, supportive place for you to do the best work of your career. By submitting your resume and application materials, you acknowledge and agree that Phantom Technologies, Inc. ("Phantom") collects and processes your personal information (including application materials, interview records, and related data) to evaluate your candidacy. Phantom may use AI-powered tools and third-party service providers for transcription, note-taking, scheduling, and other administrative tasks. Phantom does not sell your information and your materials will be handled securely and in accordance with applicable data protection laws.

Location: Remote, Canada; Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role This position is 100% remote and open to candidates based in the United States and Canada who reside in the Pacific Time Zone (PST/PDT). GitLab is looking for an enthusiastic and strategic Business Development Representative (BDR) to join our growing Sales team. As a BDR at GitLab, you get the opportunity to lead the initial outreach to targeted accounts working in conjunction with the Field and Digital Marketing teams as well as the Sales and Customer Success teams. In this role you'll leverage creative marketing and sales tactics to prospect and engage with multiple buyer personas and roles to introduce GitLab's AI-powered DevSecOps platform. You'll be responsible for generating qualified meetings and pipeline for GitLab's Sales organization. Our BDRs come from a diverse background. Many have worked in closing roles previously or managed teams. We have an extensive onboarding and training program at GitLab and you'll be provided with necessary DevOps and GitLab knowledge to fulfill your role. What you’ll do Execute outbound prospecting initiatives to generate qualified meetings and pipeline in your assigned territory. Generate New Logo opportunities and Growth opportunities on existing customer accounts. Conduct high-level discovery conversations with target accounts to understand business needs, qualify opportunities, and create Sales Accepted Opportunities (SAOs). Meet or exceed monthly and quarterly BDR-sourced Sales Accepted Opportunity (SAO) targets (e.g., Stage 1 and Stage 3 opportunities) by consistently converting qualified prospects into opportunities. Research and prioritize target accounts using business and industry knowledge to identify key players, uncover compelling events, and develop tailored outreach strategies. Execute a multi-touch outreach cadence (call, email, social, etc.) to all prospects in your assigned territory using Outreach to maximize engagement and conversion rates. Manage, track, and accurately report all prospecting activities and pipeline in Salesforce to provide clear visibility into performance and forecast. Collaborate with Field, Corporate, and Digital Marketing, Sales, and Customer Success teams to build targeted account lists, campaigns, and call strategies. Attend regional marketing events to engage participants, generate leads, and drive qualified Sales Accepted Opportunities (SAOs). Document and continuously improve Business Development Representative processes in the GitLab handbook in partnership with your Business Development Manager. Mentor new BDR hires to help them ramp quickly and navigate key accounts. What you’ll bring Previous tech industry experience in an outbound sales development role is required. Positive and energetic phone skills, excellent listening skills, strong writing skills. Ability to prioritize tasks, manage a high volume of outreach, and consistently follow through on prospecting activities. Proven experience taking initiative, persisting through setbacks, and independently driving projects or activities through to successful outcomes. Alignment with our values and working in accordance with those values. Knowledge of business process, roles, and organizational structure. Proficiency in using Salesforce, Sales Navigator, and Outreach or similar prospecting and sequencing tools. The ability to travel for events such as trainings, team offsites, customer meetings, etc. Proficiency in English, our company language, is required for effective communication. About the team As part of GitLab's growing Sales team, you will work closely with the Field and Digital Marketing teams, as well as the Sales and Customer Success teams. Our BDRs come from diverse backgrounds, and we provide extensive onboarding and training so you have the DevOps and GitLab knowledge you need to succeed. You'll partner with Account Executives, working fully remote and distributed across multiple U.S. time zones, collaborating asynchronously through GitLab, video calls, and shared playbooks. This role provides a clear path for advancing to an Account Executive position within GitLab. Remote-Global The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $74,200 — $84,000 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

OpenAI is looking for Data Program Managers to develop and execute scientific data programs and partnerships.

Location: Remote, Canada; Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role This position is 100% remote and will be based in the US and Canada. GitLab is looking for an enthusiastic and strategic Business Development Representative (BDR) to join our growing Sales team. As a BDR at GitLab, you get the opportunity to lead the initial outreach to targeted accounts working in conjunction with the Field and Digital Marketing teams as well as the Sales and Customer Success teams. In this role you'll leverage creative marketing and sales tactics to prospect and engage with multiple buyer personas and roles to introduce GitLab's AI-powered DevSecOps platform. You'll be responsible for generating qualified meetings and pipeline for GitLab's Sales organization. Our BDRs come from a diverse background. Many have worked in closing roles previously or managed teams. We have an extensive onboarding and training program at GitLab and you'll be provided with necessary DevOps and GitLab knowledge to fulfill your role. What you’ll do Execute outbound prospecting initiatives to generate qualified meetings and pipeline in your assigned territory. Generate New Logo opportunities and Growth opportunities on existing customer accounts. Conduct high-level discovery conversations with target accounts to understand business needs, qualify opportunities, and create Sales Accepted Opportunities (SAOs). Meet or exceed monthly and quarterly BDR-sourced Sales Accepted Opportunity (SAO) targets (e.g., Stage 1 and Stage 3 opportunities) by consistently converting qualified prospects into opportunities. Research and prioritize target accounts using business and industry knowledge to identify key players, uncover compelling events, and develop tailored outreach strategies. Execute a multi-touch outreach cadence (call, email, social, etc.) to all prospects in your assigned territory using Outreach to maximize engagement and conversion rates. Manage, track, and accurately report all prospecting activities and pipeline in Salesforce to provide clear visibility into performance and forecast. Collaborate with Field, Corporate, and Digital Marketing, Sales, and Customer Success teams to build targeted account lists, campaigns, and call strategies. Attend regional marketing events to engage participants, generate leads, and drive qualified Sales Accepted Opportunities (SAOs). Document and continuously improve Business Development Representative processes in the GitLab handbook in partnership with your Business Development Manager. Mentor new BDR hires to help them ramp quickly and navigate key accounts. What you’ll bring Previous tech industry experience in an outbound sales development role is required. Experience selling into or supporting the Financial Services (FINS) industry is preferred. Positive and energetic phone skills, excellent listening skills, strong writing skills. Ability to prioritize tasks, manage a high volume of outreach, and consistently follow through on prospecting activities. Proven experience taking initiative, persisting through setbacks, and independently driving projects or activities through to successful outcomes. Alignment with our values and working in accordance with those values. Knowledge of business process, roles, and organizational structure. Proficiency in using Salesforce, Sales Navigator, and Outreach or similar prospecting and sequencing tools. The ability to travel for events such as trainings, team offsites, customer meetings, etc. Proficiency in English, our company language, is required for effective communication. About the team As part of GitLab's growing Sales team, you will work closely with the Field and Digital Marketing teams, as well as the Sales and Customer Success teams. Our BDRs come from diverse backgrounds, and we provide extensive onboarding and training so you have the DevOps and GitLab knowledge you need to succeed. You'll partner with Account Executives, working fully remote and distributed across multiple U.S. time zones, collaborating asynchronously through GitLab, video calls, and shared playbooks. This role provides a clear path for advancing to an Account Executive position within GitLab. Remote-Global The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $74,200 — $84,000 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Dublin, Ireland Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? As a Commercial/Small Business Account Executive, you’ll be at the forefront of growth. You’ll own both sides of your territory: winning new logos and growing a portfolio of existing customers to realize the full power of Fin. We’re building a world-class sales organization that is fast, ambitious and driven, and the road ahead is very exciting. This is a seat at the center of the biggest shift selling has seen in decades. You’ll be selling AI agents to fast-growing businesses rethinking how their entire customer experience works, so the conversations are strategic, technical and interesting. You’ll also use AI every day to run your own territory, from qualification to research to how you run a deal. You won’t just talk about the technology, you’ll work with it. At Fin, we do sales differently. We don’t just pitch; we partner. We’re asking customers to make Fin the heartbeat of their business. That takes salespeople who can think bigger, move faster and win with integrity. We invest deeply in every seller’s growth, and development is built into how we promote, learn and lead. In a high-velocity environment that rewards ownership, creativity and ambition, you’ll find room to stretch, influence and make your mark. What will I be doing? Lead the growth and adoption of Fin across your Small Business territory, with both new prospects and existing customers Manage the full new business sales cycle, from prospecting to close, through a highly consultative approach Own and grow a portfolio of existing customers, driving expansion, retention, renewals and long-term loyalty Engage key buyer personas to uncover pain points, position AI-driven solutions and tie Fin directly to business impact Build data-backed territory and account plans that target new logos, upsell, cross-sell and multi-business-unit expansion Manage a high volume of deals, including complex six-figure opportunities across new and existing business Articulate Fin’s value and differentiation using Command of the Message and MEDDPICC. If these are new to you, you’ll be trained on them Run your business with discipline through QBRs, territory planning, and weekly and monthly forecasting across new business and renewal pipeline Track and communicate the metrics behind your growth, including retention, adoption and platform expansion Partner with Sales Leaders, Sales Engineers, Customer Success and the wider solutions team to win flagship logos and grow strategic accounts Bring the voice of the customer to R&D, Product and Marketing, turning real customer needs into product innovation and GTM alignment Stay at the cutting edge of AI using the best internal tooling and enablement in the market Raise the bar for the team by mentoring peers and sharing winning plays What skills do I need? 2+ years in a quota-carrying closing role selling SaaS or DBaaS, with a track record of meeting and exceeding quota Business-level fluency in French Experience winning new business and managing a book of existing customers through retention, renewals and expansion. Strong experience in one with a clear appetite for the other is also welcome Experience, passion and success in outbound prospecting Proven success navigating procurement, complex renewals and senior decision makers Experience selling products with technical complexity or thorough implementation AI fluency or a deep interest in AI tooling, with the ability to turn technical capability into customer value Energized by working in a fast-moving, evolving organization across inbound, outbound and existing customer opportunities Bonus skills & attributes Experience selling AI-powered products Sharp written and verbal communication, adapted to senior stakeholders and technical teams alike A trusted-advisor mindset, building long-term partnerships across multiple levels of complex organizations Demonstrated leadership and influence within your team and across functions A growth mindset, intellectual curiosity and ambition Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: United Kingdom, London Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Role overview: We are looking for an experienced licensing expert with strong European and Asia (ex China) retailer and licensee experience. A depth of industry connections is required for EMEA (all G5 key markets with focus on France and Germany with emerging markets a plus) with Asia market experience and relationships a plus. You have a proven track record for growing multi-millions in revenue and culturally relevant programs with partners. Having deep executive retailer and licensee relationships is crucial, with solid understanding of our partners strategies and examples of how you have developed these relationships to build meaningful licensed programs that grow the PlayStation brand and our software IP titles. You will partner with the Sr. Director to bring the global vision, strategy, and operational plan to life, and own the strategy for the Europe/Asia and global partners assigned to you. You will drive a robust consumer products business across various channels, including but not limited to brick-and-mortar retailers, online retailers, and experiential venues. This role will work with executives and stakeholders, internally and externally, to deliver business results. We are seeking an analytically minded, out-of-the-box thinker, who can operate proactively in a fast-paced environment and is able to wear many hats. What you'll be doing: P&L responsibility for the Europe/Asia licensed merchandise business. Appoint best-in-class licensees and identify strategic retail partners to grow the presence of the PlayStation brand and 1st party game IP/franchises licensed merchandise. Own, manage and develop key strategic and master licensees and retailers, with a view to developing cross category product portfolios to support PlayStation brand and 1st party game IP/franchises. Strategize, negotiate, and manage contracts, in partnership with legal. Identify and implement high value, newsworthy brand collaborations for PlayStation brand and 1st party game IP to help elevate brand perception within the market. Partner with PS Sales Team to grow key accounts in EU priority markets. Handle agents for Middle East, India and Japan. Manage assigned relationships with studios to develop merchandise plans in line with overarching games marketing priorities. Develop a strong network across the wider SIE business (PS Sales, Global Games Marketing, Brand Partnerships etc.) working in collaboration with key teams and stakeholders to achieve and deliver optimum results. Manage and develop direct reports within the licensing function, setting the agenda and priorities to enable us to achieve our goals. Enable group and manage individual group members to develop skills and experience, with a view to achievement of long-term career goals. Deliver revenue growth consistent with our short, medium, and long-term plans. Develop 3–5-year mid-range plans; Provide forecasts, performance reports and financial business updates. What we're looking for: Track record of building robust business strategies while being nimble to a constantly evolving environment Business planning expertise, including forecasting, portfolio planning, investment decision-making and trend analysis Demonstrates a strong commercial acumen and can demonstrate extensive revenue growth Strong experience in team leadership and people management Have strong relationships from buyer to executive level at key retailers A leader, able to motivate & direct whilst fostering teamwork and collaboration Possesses strong interpersonal skills and gravitas to maintain relationships and influence and persuade others Analytical with a strong ROI mindset Tenacious and focused on outcomes and deliverables A creative problem solver that enjoys thinking about new ways of working Benefits: Discretionary bonus opportunity Hybrid Working Private Medical Insurance Dental Scheme 25 days holiday per year On Site Gym Subsidised Café Free soft drinks On site bar Access to cycle garage and showers Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: Worldwide APPLICATION INSTRUCTIONS: If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the 20four7VA Team Portal for faster processing. Log in using your 20four7VA-issued email address to access the portal. If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below. 💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen! If you're interested in this opportunity, click APPLY TO POSITION to proceed. ******************************************************************** Title: CPT-11776 Catering Lead Generation & Business Development Virtual Assistant Independent Contractor – CPT-11776 Catering Lead Generation & Business Development Virtual Assistant/Business Support VA/Senior-Advanced Level (Remote). Overview 20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia. A growing Southern California food business with two retail locations is seeking an experienced Business Support VA to build its catering business through lead generation and business development. The VA will research and pursue catering opportunities, including corporate events, movie and film sets, weddings, birthdays, festivals, and high-end real estate open house events. The VA will get the company listed with event planners, vendor lists, and catering websites, and will reach out directly to decision-makers so the company is requested for catering orders. The goal is a steady flow of catering orders each week. This is a new initiative, so the ideal candidate is a self-directed lead generation or business development professional with strong communication skills who can build an outreach process from the ground up. The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor. Scope of Services Contractors will be required to provide services that align with the following client tasks: Lead Research & Opportunity Sourcing Research catering opportunities across the company’s Southern California service area Identify corporate event organizers, event planners, production companies, venues, and other catering buyers Find catering directories, vendor lists, and event websites where the company should be listed Build and maintain organized lists of prospects and opportunities Vendor Listings & Partnerships Get the company listed on catering, event, and vendor platforms Apply to be added to event planner and production vendor lists Keep listings, photos, and package information accurate and current Track listing status and follow up on pending applications Outreach & Follow-Up Contact prospects by email, phone, and direct message using approved messaging Present the company’s catering packages and delivery or pickup options Follow up consistently with interested prospects and past inquiries Pass qualified catering requests to the owners with complete event details Pipeline Tracking & Reporting Track outreach activity, responses, and catering opportunities Report weekly on leads, listings, and booked catering orders Identify the channels and event types producing the best results Suggest new opportunities and outreach ideas to grow catering volume Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing. Skills The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements: Lead generation, business development, or outbound sales experience required Excellent written and spoken English required Online research and prospect list-building experience required Catering, events, hospitality, or food and beverage sales experience strongly preferred Experience getting businesses listed on directories, vendor lists, or marketplaces preferred CRM or lead-tracking experience preferred Familiarity with the Southern California events market a plus IDEAL CANDIDATE PROFILE Self-directed and comfortable building a new lead generation process Confident and professional communicator in writing and by phone Resourceful researcher who finds opportunities others miss Persistent with follow-up without being pushy Organized and consistent with tracking and reporting Results-focused and motivated by booked orders APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED Email Platforms Phone / VoIP Communication Tools Google Workspace or Microsoft Office Lead Tracking Spreadsheet or CRM Online Directories, Vendor Listing, and Event Platforms Social Media Platforms (Outreach and Listings) Work Schedule Contracted Hours per Week: 20 hours/week (Hours May Increase Based on Performance) Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing) Daily Working Time: TBD PST Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW. Terms of Engagement Contractors will operate under a Master Services Agreement and a Statement of Work This is not an offer of employment; contractors are not employees of 20four7VA or any client All compensation is processed through 20four7VA according to the terms of the engagement Role Summary & Requirements REQUIRED SERVICE: Business Support REQUESTED EXPERIENCE TIER LEVEL: Senior and Advanced Level Contracted Hours per Week: 20 hours/week (Hours May Increase Based on Performance) Daily Working Time: TBD PST Scheduled Working Days: Monday-Friday REPORTING TO/POC: To Be Determined Number of VAs: 1 GENDER PREFERENCE: None LANGUAGES SPOKEN/PREFERENCE: English ACCENT PREFERENCE: Level A–B (Native or Near-Native English Accent Required) REGION PREFERENCES: Any What we offer Competitive rates Weekly payments Various open roles are available Free training and upskilling Constant support and guidance A vibrant community always ready to support you And more!

Location: Berlin, Germany; Helsinki, Finland About Wolt At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe. Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life. Our mission is to transform the way people shop and eat, connecting consumers, restaurants, shops, and riders to bring the neighbourhood to their door. We're redefining convenience by giving customers the ability to buy what they want, as they want it, when and where they want it. Deliveroo is a technology-driven company at the forefront of one of the world's most dynamic industries. We are a relatively small team making a very large impact, moving fast, valuing ownership, and tackling some of the most interesting challenges in global commerce. We're driven by innovation, autonomy, and the ambition to deliver exceptional experiences for our customers, partners, and riders alike. What You'll Be Doing You will own frontline operational performance across two closely linked parts of Deliveroo's customer support network: an in-house Global Escalations team of around 50 agents based across the UK and Georgia, and the outsourced network delivering support on our behalf through three BPO partners and three Shared Service Centres, circa 1,500 agents across multiple locations, including the team leads and ops managers embedded within those outsourced functions. Global Escalations sits at the heart of Deliveroo's most critical customer moments. The team manages our most sensitive, high-risk, and high-impact contacts, including complaints escalated to the Executive team. As the leader directly accountable for this recovery-focused centre of excellence, you will ensure the team operates with exceptional skill, judgement, and empathy, protecting Deliveroo's reputation, driving improvement through root cause analysis, and embedding a culture of integrity and customer-first recovery across the organisation. For the outsourced network, you own how performance is delivered day to day, working closely with the team leads and ops managers embedded in each BPO and Shared Service Centre, not just the vendor relationship at arm's length. You own the operational rigour needed to make the network the best in class, from an experience and consistency perspective, across every market it supports. Your key objective is to drive qualitative improvements to the customer experience, measured through CSAT, while balancing cost metrics like average handling time (AHT) and refund costs, rather than trading one off against the other. You will be the voice of Support to Deliveroo's market General Managers, taking full accountability for the Support experience in your markets, and you will partner closely with cross-functional Support & Operations teams, including Workforce Management, Training, Quality, and Policy, to drive initiatives that positively impact all three sides of the marketplace: customers, riders, and merchants. You Will… Own frontline operational performance delivered through the in-house Global Escalations team (UK and Georgia) and the outsourced network (3 BPOs, 3 Shared Service Centres, circa 1,500 agents), including the team leads and ops managers within those outsourced functions Lead and develop the Global Escalations team directly, managing our most sensitive and reputation-critical contacts with judgement, empathy, and rigorous root cause analysis Drive qualitative improvements to the customer experience, tracked through CSAT, while balancing cost metrics like AHT and refund costs Act as the voice of Support to Deliveroo market GMs, taking full accountability for the Support experience in your markets and representing their priorities back into the function Partner with Support & Operations cross-functional teams, including Workforce Management, Training, Quality, and Policy, to drive initiatives that improve the experience for customers, riders, and merchants Design and run performance frameworks that hold BPO and SSC team leads and ops managers accountable for quality, SLA adherence, and CSAT, fostering a culture of partnership rather than pure oversight Standardise processes and playbooks across outsourced partners and sites where it drives consistency, while respecting genuine market and site-specific differences Diagnose and help bring down attrition and quality issues across the outsourced network, working with BPO and SSC leadership on the retention, engagement, and workforce planning changes needed Partner with Product and Technology to shape the roadmap for customer support systems and channel strategy, identifying opportunities to enhance efficiency and automation across both in-house and outsourced teams Build and maintain strong relationships with stakeholders across HR, Legal, and Policy to ensure service delivery evolves in line with business priorities Drive data-informed improvement through analysis of contact drivers, escalation themes, and customer sentiment, translating insight into action for both Global Escalations and the outsourced network Represent the function at relevant Weekly Business Reviews and senior forums, providing visibility on performance, risk, and recovery across both the in-house team and the outsourced network Participate in the 24/7 Leadership Team on-call rota Shape functional strategy and set OKRs for contact centre Support across Deliveroo markets, growing the remit from directing your own team to leading leaders, in line with DoorDash's Team Management career framework Grow and develop the managers and leaders within your network, including Team Leads inside Global Escalations and the team leads and ops managers at each BPO and Shared Service Centre, building the next generation of people leaders Our humble expectations Extensive contact centre, BPO, or shared service centre leadership experience in a fast-paced, consumer-facing environment Proven experience managing outsourced or vendor relationships at scale, including the team lead and ops manager layer embedded within partner organisations, not just the commercial relationship Experience leading escalations or complaint handling in a reputation-sensitive environment, with strong judgement and the ability to drive recovery from the most sensitive customer moments A track record of bringing consistency and governance across multiple outsourced partners while respecting genuine local and market differences Experience diagnosing and reducing attrition while improving quality, in a large-scale, multi-site support operation A data-driven approach to balancing customer experience (CSAT) against cost metrics such as AHT and refund rate, without trading one off blindly against the other Experience representing a support or operations function to senior commercial stakeholders, such as General Managers or market leadership, taking full accountability for their experience of the function Experience partnering with cross-functional teams such as Workforce Management, Training, Quality, and Policy to drive improvements across a multi-sided marketplace Exceptional stakeholder management and communication skills, with the ability to influence senior leaders and work cross-functionally with Product, Legal, Policy, and People teams Strong analytical ability, comfortable turning contact driver, escalation, and sentiment data into action Strong people leadership skills, with experience building and developing a dispersed in-house team and driving performance indirectly through partner leadership A self-starter mindset, a can-do attitude, and willingness to be hands-on in a fast-moving, multi-geography environment Proven strategic mindset with a track record of shaping and executing operational strategies across multiple markets and vendors Deep operational understanding, including customer service design, vendor management, and process optimisation Demonstrated ability to deliver results in high-volume, complex environments with multiple priorities Experience partnering with Product and Tech to drive tooling, system, and automation improvements A mindset focused on continuous improvement, customer advocacy, and operational excellence Demonstrated ability to operate at a 'leads leaders' level per DoorDash's Levels and Expectations framework (Team Management track): shaping strategy and OKRs beyond your own team, and developing managers who in turn develop their own teams Meets the senior people-leadership bar DoorDash expects at this level: effectively leads a high-performing team, fosters a culture of belonging and engagement, and takes full accountability for the people outcomes of a large, dispersed organisation Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

Location: Dubai, United Arab Emirates; London, United Kingdom Our Global Structure Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. Why Deliveroo? Our mission is to transform the way people shop and eat, connecting consumers, restaurants, shops, and riders to bring the neighbourhood to their door. We're redefining convenience by giving customers the ability to buy what they want, as they want it, when and where they want it. Deliveroo is a technology-driven company at the forefront of one of the world's most dynamic industries. We are a relatively small team making a very large impact, moving fast, valuing ownership, and tackling some of the most interesting challenges in global commerce. We're driven by innovation, autonomy, and the ambition to deliver exceptional experiences for our customers, partners, and riders alike. What You'll Be Doing You will own frontline operational performance across two closely linked parts of Deliveroo's customer support network: an in-house Global Escalations team of around 50 agents based across the UK and Georgia, and the outsourced network delivering support on our behalf through three BPO partners and three Shared Service Centres, circa 1,500 agents across multiple locations, including the team leads and ops managers embedded within those outsourced functions. Global Escalations sits at the heart of Deliveroo's most critical customer moments. The team manages our most sensitive, high-risk, and high-impact contacts, including complaints escalated to the Executive team. As the leader directly accountable for this recovery-focused centre of excellence, you will ensure the team operates with exceptional skill, judgement, and empathy, protecting Deliveroo's reputation, driving improvement through root cause analysis, and embedding a culture of integrity and customer-first recovery across the organisation. For the outsourced network, you own how performance is delivered day to day, working closely with the team leads and ops managers embedded in each BPO and Shared Service Centre, not just the vendor relationship at arm's length. You own the operational rigour needed to make the network the best in class, from an experience and consistency perspective, across every market it supports. Your key objective is to drive qualitative improvements to the customer experience, measured through CSAT, while balancing cost metrics like average handling time (AHT) and refund costs, rather than trading one off against the other. You will be the voice of Support to Deliveroo's market General Managers, taking full accountability for the Support experience in your markets, and you will partner closely with cross-functional Support & Operations teams, including Workforce Management, Training, Quality, and Policy, to drive initiatives that positively impact all three sides of the marketplace: customers, riders, and merchants. You Will… Own frontline operational performance delivered through the in-house Global Escalations team (UK and Georgia) and the outsourced network (3 BPOs, 3 Shared Service Centres, circa 1,500 agents), including the team leads and ops managers within those outsourced functions Lead and develop the Global Escalations team directly, managing our most sensitive and reputation-critical contacts with judgement, empathy, and rigorous root cause analysis Drive qualitative improvements to the customer experience, tracked through CSAT, while balancing cost metrics like AHT and refund costs Act as the voice of Support to Deliveroo market GMs, taking full accountability for the Support experience in your markets and representing their priorities back into the function Partner with Support & Operations cross-functional teams, including Workforce Management, Training, Quality, and Policy, to drive initiatives that improve the experience for customers, riders, and merchants Design and run performance frameworks that hold BPO and SSC team leads and ops managers accountable for quality, SLA adherence, and CSAT, fostering a culture of partnership rather than pure oversight Standardise processes and playbooks across outsourced partners and sites where it drives consistency, while respecting genuine market and site-specific differences Diagnose and help bring down attrition and quality issues across the outsourced network, working with BPO and SSC leadership on the retention, engagement, and workforce planning changes needed Partner with Product and Technology to shape the roadmap for customer support systems and channel strategy, identifying opportunities to enhance efficiency and automation across both in-house and outsourced teams Build and maintain strong relationships with stakeholders across HR, Legal, and Policy to ensure service delivery evolves in line with business priorities Drive data-informed improvement through analysis of contact drivers, escalation themes, and customer sentiment, translating insight into action for both Global Escalations and the outsourced network Represent the function at relevant Weekly Business Reviews and senior forums, providing visibility on performance, risk, and recovery across both the in-house team and the outsourced network Participate in the 24/7 Leadership Team on-call rota Shape functional strategy and set OKRs for contact centre Support across Deliveroo markets, growing the remit from directing your own team to leading leaders, in line with DoorDash's Team Management career framework Grow and develop the managers and leaders within your network, including Team Leads inside Global Escalations and the team leads and ops managers at each BPO and Shared Service Centre, building the next generation of people leaders Skills & Experience You'll Need Extensive contact centre, BPO, or shared service centre leadership experience in a fast-paced, consumer-facing environment Proven experience managing outsourced or vendor relationships at scale, including the team lead and ops manager layer embedded within partner organisations, not just the commercial relationship Experience leading escalations or complaint handling in a reputation-sensitive environment, with strong judgement and the ability to drive recovery from the most sensitive customer moments A track record of bringing consistency and governance across multiple outsourced partners while respecting genuine local and market differences Experience diagnosing and reducing attrition while improving quality, in a large-scale, multi-site support operation A data-driven approach to balancing customer experience (CSAT) against cost metrics such as AHT and refund rate, without trading one off blindly against the other Experience representing a support or operations function to senior commercial stakeholders, such as General Managers or market leadership, taking full accountability for their experience of the function Experience partnering with cross-functional teams such as Workforce Management, Training, Quality, and Policy to drive improvements across a multi-sided marketplace Exceptional stakeholder management and communication skills, with the ability to influence senior leaders and work cross-functionally with Product, Legal, Policy, and People teams Strong analytical ability, comfortable turning contact driver, escalation, and sentiment data into action Strong people leadership skills, with experience building and developing a dispersed in-house team and driving performance indirectly through partner leadership A self-starter mindset, a can-do attitude, and willingness to be hands-on in a fast-moving, multi-geography environment Proven strategic mindset with a track record of shaping and executing operational strategies across multiple markets and vendors Deep operational understanding, including customer service design, vendor management, and process optimisation Demonstrated ability to deliver results in high-volume, complex environments with multiple priorities Experience partnering with Product and Tech to drive tooling, system, and automation improvements A mindset focused on continuous improvement, customer advocacy, and operational excellence Demonstrated ability to operate at a 'leads leaders' level per DoorDash's Levels and Expectations framework (Team Management track): shaping strategy and OKRs beyond your own team, and developing managers who in turn develop their own teams Meets the senior people-leadership bar DoorDash expects at this level: effectively leads a high-performing team, fosters a culture of belonging and engagement, and takes full accountability for the people outcomes of a large, dispersed organisation Diversity, Equity and Inclusion At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you! Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at careersatdoordash.com/recruitment-scam-awareness .

Location: US, Remote Workplace: remote 15Five is the AI-powered performance management platform built for business impact. 15Five’s AI-powered all-in-one people management system is easy to use,
delivers effortless insights, and enables managers to lead with impact so that companies and their people can thrive. Within the flow of work, HR leaders are empowered with data-driven insights and recommendations while managers are transformed into change-makers, accelerating engagement, performance, and retention. 15Five combines generative AI, custom analytics, and human-centered principles within a complete platform, including 360° performance reviews, engagement surveys, goal tracking, manager coaching and training, and ongoing feedback tools like guided 1-on-1s and check-ins.     A career at 15Five is the chance to have high impact in a fast paced, remote startup environment that operates with focus, urgency, and accountability. Every role and every hire meaningfully impacts our trajectory.   We’re a high-performance, high-purpose team that gives you the chance to Build the Future of Work. We run on High Standards and High Support — holding a high bar for results, ownership, clarity, and disciplined execution, while investing in manager enablement, skill development, and whole-person care. We are committed to a No B.S. environment, meaning we anchor ourselves in truth, course-correct in real time, and expect people to lean into direct conversations. We are focused on ensuring every 15Fiver can Work in the Future and that starts with proactively using AI across all aspects of your role to increase leverage, speed, and impact.   If you're energized by a fast pace, high standards, and high accountability for yourself and others, you'll thrive here and we encourage you to apply. The Staff Product Marketing Manager will define and own 15Five’s story as we move from established performance management messaging toward a future where AI makes HR and performance management processes more efficient. This person will build the narrative from the top down (company story, AI point of view, problems we solve, and proof) and connect our AI products into one clear portfolio story. Partnering closely with marketing, Sales, Product, and Customer experience.   They will test messaging with buyers, carry it through to the website, demand programs, sales narratives, and launches, and show that it works through new-logo pipeline, win rate, and customer adoption and retention. KEY OUTCOMES Outcome 1: Define, test, and secure approval of 15Five’s company story Within the first 90 days, review the interim website messaging against buyer research and recommend what to keep or change Deliver a top-down company narrative (company story, AI point of view, problems we solve, proof) approved by the CEO Establish 15Five’s voice and tone direction Outcome 2: Connect our AI products into one portfolio story Build a portfolio framework that maps each AI product to the performance management and people management problems it solves, approved by the executive sponsor Maintain one approved product narrative that Product, Sales, and Marketing all work from Ensure every published product claim has passed accuracy review Place each new AI product into the portfolio story as it reaches market Outcome 3: Turn messaging into new-logo demand and customer adoption Test core messaging with buyers before broad rollout, and use the results to guide internal decision making Supply the narrative and content for product launches  and the related enablement Deliver win/loss and competitive insights, battle cards, and objection handling, including price and objections Establish baselines and report on messaging resonance using pipeline, win rate, and adoption at each scheduled positioning review Outcome 4: Set customer proof standards and inform pricing and packaging Set customer story criteria and the interview guide in partnership with content marketing and the marketing team. Provide market, buyer, and competitive input to pricing and packaging decisions COMPETENCIES Strategic Narrative & Positioning Repositions an established brand without alienating current customers. Builds the story from the company level down before working on product-level messaging, and frames AI around the problems it solves for HR leaders and managers, never AI for its own sake. Customer & Buyer Obsession Is obsessed with the unmet needs in performance management and people management. Grounds messaging in what buyers and customers actually experience. Evidence-Based Judgment Settles disagreements with buyer message testing, win/loss interviews, and call evidence. Does not treat internal opinion (including executive opinion) or AI-generated output as buyer evidence, and does not let research delay timely recommendations. Executive Influence Leads the writing on a story many senior leaders have opinions about. Pulls the useful part out of conflicting views, presents a clear recommendation, and holds it under pressure without becoming defensive. Knows when to escalate and when to keep negotiating. AI & Technical Translation Understands AI well enough to translate capabilities accurately without overselling. Builds credibility with the CTO and Director of Product, cuts product detail without losing accuracy, and separates accuracy feedback from preferences about framing. Writing, Voice & Tone Exceptional writer with a strong sense of voice and tone. Sets the standard that others apply across web, campaigns, sales materials, and customer stories. Cross-Functional Partnership & Execution Carries strategy through to execution with demand generation, content, design, and Enablement. Earns sellers’ trust by joining real deals and turns Sales’ instincts into testable hypotheses. Builds on work in progress rather than starting over. Prioritization & AI-Enabled Productivity Assesses trade-offs and agrees on priorities before taking on new work. Uses AI to build frameworks and run research, competitive analysis, and buyer analysis quickly. DESIRED EXPERIENCE 10–12+ years in B2B SaaS product marketing, including at least one company-level repositioning Track record making AI or technically complex products clear and credible to business buyers; HR tech experience is a strong plus Experience bringing conflicting senior stakeholders to alignment using evidence Hands-on buyer research, message testing, win/loss, and competitive analysis Portfolio or solution messaging across multiple products A writing portfolio that shows a strong command of voice and tone Confident without ego; comfortable building on work already in progress SCHEDULE/WORK LOCATION This is a full-time, salaried exempt position. The typical work week will be Monday through Friday, between the hours of 8:00 am and 5:00 pm (flexible), working an expected 40+ hours/week. Ability to accommodate early-morning or after-hours meetings at least 4 days a week is a must due to collaboration across various time zones. We offer amazing benefits that align with our values and culture at 15Five.   Your Health & Wellbeing Medical, dental, vision with 15Five cost subsidy Employer paid Short-Term, Long-Term Disability, and Term LifeFamily planning support with enhanced medical plans and consultation programs Inclusive Benefits Stipend Access to mental health and wellness resources   Your Life Flexible Time Off Program Generous paid leave for new parents Military leave Paid Company Holidays Sabbatical Program   Your Future 401K with 4% Matching after 6 months   Your Work Life Remote work Work with experts in leadership, culture, and personal development     For more information see: Our Mission, Vision, & Values -https://www.15five.com/about Our People and Culture -https://www.15five.com/about/careers Our Personal & Professional Development Resources -https://www.15five.com/resources/content-library   Reading over the role description and feeling like you don’t check every box? That’s okay; if you think you have what it takes but don’t necessarily meet all the criteria, please apply—you could be exactly who we are looking for!   15Five follows equitable hiring practices. Our compensation programs are designed to attract, motivate, and retain talented employees who are highly engaged, high performing, and have an exceptional impact on the business and our customers.   The salary range displayed on each job posting reflects the target for new hire salaries for the role across all US locations. Within the range, individual pay is determined by budget allocated for the role and additional factors, including job-related competencies and skills, experience, and relevant education or training. Please note that the compensation details listed in US job postings do not reflect added total compensation including equity or benefits.   In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Annual Base Pay Range, US Full-Time Staff Product Marketing Manager.  This role's Total Rewards package includes participation in an annual discretionary company bonus program, equity awards, and comprehensive benefit and wellbeing offerings.

Location: New York Office; New York The Total Rewards team at Chainalysis shapes how we compensate, support, and invest in our people globally. Sitting within the People function, the team owns compensation programs, benefits strategies, and employee wellbeing initiatives across every location where we operate. As Chainalysis grows and the Web3 industry evolves, the team plays a central role in attracting and retaining top talent through market-competitive, fair, and transparent rewards programs. The Director, Total Rewards will lead the development and execution of compensation and benefits strategies across our global footprint. This role owns salary structures, job architecture, incentive plans, equity programs, and benefits. The Director will partner with senior leadership, Revenue Operations, and cross-functional teams to align rewards programs with business objectives. This is a US-based position with global scope. In this role, you’ll: - Review, refine, and execute a Total Rewards strategy aligned with business objectives in the Web3 industry - Partner with leadership to align compensation and benefits programs with business growth and competitive market position - Drive data-informed decision-making through market analysis and industry benchmarking - Own all global compensation programs and frameworks, including salary structures, job architecture, annual incentive plans, and salary, bonus, and equity review processes - Lead the assessment, refinement, and maturation of global job architecture and leveling frameworks, including addressing legacy inconsistencies and role evolution - Develop and maintain market pricing methodologies that reflect the dynamics of the Web3 industry - Promote pay equity and transparency across all locations - Oversee executive compensation programs and manage Compensation Committee meetings in partnership with Legal and the Head of People - Advise Revenue Operations and Sales Leadership on the design, governance, and evolution of global Sales Compensation plans - Design and implement benefits strategies that enhance employee wellbeing and reflect company values - Manage vendor relationships, including global and in-country brokers, for all company-sponsored benefit plans - Design and deploy time off, leave policies, and ancillary benefits aligned with company strategy - Maintain regulatory compliance across all global jurisdictions - Build and deliver training and communications so leaders and employees understand and value total rewards offerings - Develop feedback mechanisms to continuously improve total rewards approaches - Lead and develop a small team of compensation and benefits professionals - Foster a business-centered approach that balances flexibility and agility with consistent principles We’re looking for candidates who have: - 10+ years of progressive experience in total rewards, with at least 5 years in leadership roles - Proven track record developing and implementing global compensation and benefits strategies - Experience managing executive compensation programs and supporting compensation committees - Demonstrated ability to build and scale programs in high-growth, fast-paced environments - International benefits experience across multiple countries and regions - Deep understanding of global compensation practices, job architecture, and salary structures - Strong financial acumen and analytical skills for budgeting and forecasting - Knowledge of regulatory requirements across multiple jurisdictions - Excellent communication skills with the ability to translate complex concepts for diverse audiences Nice to have experience: - Experience with equity compensation programs and incentive plan design in the Web3 or technology industry - Background in building total rewards programs at companies undergoing rapid scaling - Experience advising on sales compensation plan design and governance AI at Chainalysis AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it. AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before. About Chainalysis Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation. You belong here.  At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture. We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.