Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Senior Finance Analyst – FP&A (Global Marketing)
San Mateo, CA / Hybrid
*In office 2 days a week
We’re looking for a Senior Finance Analyst to join PlayStation’s Global Marketing Finance team. Based in San Mateo, California, you’ll manage financial planning, forecasting and performance reporting for our worldwide marketing organisation, with a focus on games marketing and PlayStation Studios titles. You’ll help ensure marketing spend is accurately recorded, forecast and explained.
You’ll work with global and regional marketing, finance and accounting teams to collect and reconcile data, investigate variances and produce clear reporting. You’ll also support the adoption and ongoing improvement of Anaplan, helping teams use consistent planning processes across regions.
Key Responsibilities
Manage monthly reporting for games marketing spend, including variance analysis, management commentary and tracking of risks and opportunities.
Prepare key elements of the quarterly forecast and annual budget, reviewing assumptions and following up with stakeholders to maintain accurate plans.
Consolidate and review financial information across regions and business units, resolving inconsistencies and maintaining data quality for key titles.
Work with marketing and accounting teams to track campaign commitments, accruals, actuals and forecast spend.
Build and maintain financial models, reports and planning tools, including opportunities to use AI to improve routine analysis and reporting.
Prepare regular reporting packs for finance and marketing stakeholders, explaining spend trends, variances and forecast movements.
Support Anaplan adoption through training, testing, data validation and ongoing model improvements.
Simplify reporting processes, strengthen controls and improve the consistency and reliability of financial information.
Complete ad hoc financial analysis and respond to reporting requests from senior stakeholders.
Essential Skills & Qualifications
Experience in FP&A or a related planning and performance reporting role, with the ability to manage workstreams independently.
Strong financial modelling and advanced Excel skills, with a sound understanding of financial statements and management reporting.
Experience preparing budgets, forecasts, variance analysis and commentary for business stakeholders.
Ability to investigate differences in complex data, identify the drivers of financial performance and explain findings clearly.
Confidence working with stakeholders across functions and regions to gather inputs, review assumptions and resolve queries.
Strong organisational skills, attention to detail and the ability to manage competing deadlines.
Desirable
A degree in Finance, Accounting, Economics or a related field, or equivalent experience.
A professional accounting qualification, or progress toward one, such as CIMA, ACCA or CPA.
Experience with SAP, Oracle, Anaplan, Adaptive Insights, Hyperion or similar finance and planning systems.
Experience supporting the adoption of a planning system or improving finance processes.
Experience in marketing finance, including campaign investment and spend management.
An interest in gaming, technology or entertainment.
What We Offer
A hybrid working model based in our San Mateo office, typically 2–3 days per week on-site.
The opportunity to play a meaningful role in Anaplan adoption and improvement.
Exposure to global finance operations and close partnership with marketing teams across PlayStation.
A creative and inclusive culture that values innovation and collaboration.
A competitive salary and benefits package.
#LI-SV1
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$141,400
—
$212,200 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Amsterdam, Netherlands
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
Role overview
The Head of Financial Internal Controls will lead the financial business process internal controls function for Nebius Group, building a scalable, risk-based SOX program that supports reliable financial reporting and the continued growth of the business. Reporting to the Head of Internal Controls and Internal Audit, the role will set the strategy, lead execution, and provide senior management with clear insight into control effectiveness, emerging risks, and remediation priorities.
The role will lead an internal team of controls professionals operating as risk partners, with a designated partner for every in-scope financial SOX process. The team will work closely with process and control owners, Finance, and the parallel IT Controls team to strengthen end-to-end controls and address business and technology dependencies. The Head will continue to build the team, its capabilities, and its operating model as the business expands.
As a second-line leader, the Head will establish standards, advise and challenge management, and oversee monitoring and management testing. Business process and control owners retain accountability for designing, implementing, and operating their controls and executing remediation. Internal Audit retains its separate third-line assurance responsibilities, with appropriate safeguards for objectivity where reporting lines are shared.
Key responsibilities
Financial controls strategy and governance
Define and execute the financial internal controls strategy, annual SOX roadmap, and multi-year improvement plan, aligned with financial reporting risks, business priorities, and growth.
Lead financial process risk assessment and SOX scoping, including significant accounts, disclosures, entities, and relevant assertions; reassess coverage as the business, systems, and transaction volumes change.
Set consistent standards for risk and control matrices, process documentation, control design, evidence, management review precision, and deficiency evaluation, aligned with the Group control framework.
Risk partner leadership and team growth
Lead, coach, and evaluate the risk partner team; assign clear process coverage,
objectives
, decision rights, and escalation responsibilities across all in-scope financial SOX processes.
Develop the workforce plan and resource budget; recruit, onboard, and
retain
professionals with the skills needed for business growth, new entities, and increasingly complex processes.
Build technical depth, succession coverage, and a consistent advisory approach; balance internal capacity and specialist support while
maintaining
ownership and quality within the team.
Key responsibilities continued
End-to-end SOX program delivery
Direct the financial
process
SOX lifecycle, from scoping and walkthroughs through design and implementation assessment, operating effectiveness testing, remediation, and year-end roll-forward procedures.
Establish the annual calendar, milestones, quality reviews, and reporting cadence; coordinate with IT Controls, management testing resources, and external auditors to support
timely
completion before annual reporting.
Oversee management testing plans and workpaper quality, including population completeness, sample selection,
evidence
sufficiency, and conclusions. Align deliverables with external auditor expectations while respecting the auditor’s independent judgments and reliance decisions.
Hold risk partners accountable for proactive monitoring of control readiness and execution,
identifying
potential failures early, and coordinating
timely
corrective action with business owners.
Control effectiveness and remediation
Challenge control design and operating performance across in-scope processes, including procurement and payables, revenue and receivables, fixed assets and capital expenditure, inventory, payroll, treasury, tax, and financial close and reporting, as applicable.
Lead second-line oversight of control deficiencies, including root cause analysis, severity assessment, aggregation, remediation planning, compensating controls, and escalation
.
Require remediation plans with accountable business owners, milestones, resources, and evidence requirements. Monitor progress and escalate overdue actions or solutions that do not address the underlying risk.
Oversee validation and retesting of remediated controls, allowing sufficient operating history and evidence before recommending closure; provide transparent assessments of residual risk and readiness for year-end conclusions.
Partnership with IT Controls and business stakeholders
Work as a peer to the IT Controls lead to
maintain
integrated coverage of business controls, IT general controls, automated controls, interfaces, segregation of duties, and system-generated reports used in financial controls.
Agree clear responsibilities and shared milestones with IT Controls; jointly assess the financial control implications of IT deficiencies and coordinate impact analysis, compensating controls, and remediation.
Serve as a senior adviser to Finance and business leadership, translating financial reporting risks into practical control requirements and challenging decisions where exposures
remain
unresolved.
Embed risk partners in process governance and change initiatives.
Advise on
controls for new products, entities, acquisitions, ERP implementations, and data conversions, with clear readiness criteria, risk escalation, and follow-up after go-live.
Reporting and continuous improvement
Provide concise reporting on coverage, testing results, control failures, remediation, resource needs, and emerging risks to the Head of Internal Controls and Internal Audit; contribute to executive and Audit Committee materials and management’s ICFR assessment and certification processes.
Drive proportionate standardization, automation, and better use of data to improve control reliability and reduce unnecessary effort. Lead training for process owners and control owners to strengthen accountability and
evidence
quality.
Qualifications and experience
Required experience
12 or more years of relevant experience in financial internal controls, SOX, audit, or finance risk management, including at least five years leading teams or major controls programs in a complex international environment.
Demonstrated experience leading an end-to-end financial SOX program for a listed or similarly complex business, including risk assessment, scoping, control design, management testing, deficiency evaluation, and year-end reporting.
Proven ability to recruit, develop, and scale a team of internal
controls
professionals,
establish
effective process coverage, and manage competing priorities and resource constraints.
Strong knowledge of COSO, ICFR, SOX requirements, and relevant financial reporting requirements under US GAAP and IFRS; ability to translate accounting and disclosure risks into effective controls.
Track record
of leading oversight of significant deficiency or material weakness remediation, including root cause analysis, sustainable corrective action, and evidence-based validation.
Practical understanding of IT dependencies in financial processes, including ITGCs, automated controls, access and segregation of duties, interfaces, and the completeness and accuracy of information used in controls.
Experience advising on finance transformation, ERP implementations, process redesign, and data migration in a fast-growing or changing business.
Demonstrated ability to influence senior leaders, challenge constructively, and work effectively with business owners, IT Controls, Internal Audit, and external auditors.
Bachelor’s or
master’s degree in Accounting
, Finance, Economics, Business, or a related discipline, or
an equivalent
professional qualification. Fluent written and spoken English.
Preferred qualifications
CPA, CA, ACCA, CIA, or an equivalent professional certification; a master’s degree is an advantage.
Experience in a multinational technology or infrastructure business, with substantial capital expenditure and rapidly evolving financial processes.
Experience with NetSuite, Oracle, or comparable ERP platforms and
controls
management tools.
Leadership competencies
Strategic judgment with the ability to translate risk priorities into practical execution and measurable improvements in control effectiveness.
Strong
people
leadership, clear accountability, and the ability to build an engaged team of credible risk partners across locations and cultures.
Professional skepticism, sound judgment, and the confidence to escalate material issues promptly while
maintaining
productive stakeholder relationships.
Clear executive communication and disciplined delivery in a dynamic environment, with a pragmatic approach to balancing control rigor and business needs.
Measures of success
Complete, risk-based process coverage and
timely
, high-quality SOX deliverables that support management’s annual ICFR assessment and reporting deadlines.
Controls that
demonstrate
effective operation in testing, supported by early detection of potential failures,
timely
remediation, and fewer recurring deficiencies.
Sustainable remediation
validated
with sufficient evidence, integrated resolution of business and IT control dependencies, and
timely
escalation of residual risks.
A capable, scalable risk
partner team
with clear process accountability, strong stakeholder relationships, and capacity aligned with business growth.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Boston, Massachusetts, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
About the Team
The Global Brand Team runs Hasbro's brands as six distinct businesses, each with a leader, an objective and the authority to pursue it. We decide what gets made, how it's promoted, where it gets sold and what gets dropped, and we answer for the result.
We are builders and operators in equal measure. The work spans the consumer insight that inspires the product line, the cost and price decisions that shape its margin, and the commercial execution that puts it in the hands of a fan. The job is to make the brands grow.
Job Overview
We are seeking a Vice President, Board Games to own the global P&L, a portfolio that includes Monopoly, Jenga, Connect 4, The Game of Life, Operation, Clue and Twister. You will lead a team of twelve and report to the SVP, Global Brands.
This role owns Hasbro's physical board game portfolio, working with the teams who apply those brands in digital and other formats. It is based in Boston, Massachusetts, and onsite three days a week, Tuesday through Thursday. Expect to travel approximately 25% of the time.
This is a general management role. You own the revenue, the margin and the operating profit, and you hold the authority to allocate the investment behind them. The brand team reports to you directly, while other functions partner with you.
In your first year we expect you to land a credible multi-year plan for the portfolio, make explicit calls on which brands to grow and which to run for profit, and show measurable progress on both the top line and the margin.
Location and Work Arrangement
Hybrid:
This role is based at our Boston, Massachusetts office and follows a hybrid schedule designed to support in-person collaboration. Employees are expected to work onsite on Tuesdays, Wednesdays, and Thursdays, with the flexibility to work remotely or onsite on Mondays and Fridays.
What You'll Do
Turn what you learn about players and shoppers into specific product, pricing, channel and new business opportunities.
Build the innovation pipeline. Define the handful of big bets that set the tone for the line, and the smaller, faster tests that de-risk them.
Set the consumer price point each item is designed for, and the cost structure that supports it. Allocate the investment across A&P, tooling and retail activation.
Partner with Commercial on demand planning and forecast accuracy, and with Supply Chain on the productivity and inventory discipline that protects margin after the product is made.
Read the global landscape and adjust the plan for it, including macroeconomic conditions, trade and tariff policy, input costs, retail consolidation and shifts in consumer spending across regions.
Build and lead the team. Set direction people can act on, give candid feedback close to the moment, develop talent at every level, and create the conditions for people to do their best work.
Represent the business to senior leadership and, when called on, to the Hasbro Board of Directors, with an honest read on performance and the plan.
What You'll Bring
Direct ownership of a P&L at scale, including accountability for operating profit.
15+ years of progressive leadership experience in consumer products, toys and games, or a comparably branded and retail-driven business.
A track record of setting multi-year portfolio strategy and choosing where not to invest.
A history of reinventing established brands and building new ones, with innovation that moved a number. Demonstrated success turning consumer insight into products that reached market.
Strong commercial judgment with major retailers, paired with enough command of product development,
cost structure, supply chain and forecasting to challenge a plan.
Substantial people leadership experience: building, developing and retaining teams at multiple levels.
What Sets You Apart
Experience in board games, tabletop or hobby, or in brands that live at the intersection of retail, fandom and culture.
Experience communicating a plan at the most senior levels, including to a board.
Who We Are
We’re a team of creators, storytellers, and innovators united under the Hasbro family and home to beloved brands, AAA digital games studios and immersive experiences that spark imagination across generations. Together, we’re committed to a culture rooted in creativity, excellence, curiosity, and inclusion, and where every employee is empowered to think boldly, act with integrity, and spark joy for all.
About the Company – Hasbro
Who We Are | Wizards of the Coast
Equal Opportunity
Hasbro is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.
Accommodations
If you have a disability and need reasonable accommodation during the hiring process, please inform your recruiter anytime throughout the process.
Notice Regarding Hasbo’s use of AI in the Recruitment Process
We use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.
How it works: Talent Matching compares information from your resume and application responses with job-related criteria established and weighted by Hasbro’s recruiting and hiring teams. Depending on the role, these criteria may include relevant skills, work experience, prior job titles, and industry experience. The tool then assigns a match category to help organize applications for review.
Human oversight: Talent Matching supports—but does not replace—human review. It does not automatically advance or reject candidates or make employment decisions. Hasbro’s recruiters and hiring managers review applications and remain responsible for all hiring decisions.
Greenhouse has published the results of an independent bias audit of Talent Matching.
View the Greenhouse Talent Matching audit results
.
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$282,200
—
$451,400 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: EMEA - Remote
Please note that we are unable to consider applications from candidates based in France, Italy, or Germany for this role.
Money is moving onto the internet, and the shift has a name:
Open Money.
This is money that is open, portable, agentic, and owned by you. MetaMask spent the last ten years building it; with 100M+ downloads, users in ~190 countries, and trillions in cumulative transaction volume, it's the most trusted self-custodial financial platform on the internet. Now we're building the operating system for your money: one place to hold, move, grow, and use anything you own. Join a remote-first, global team rebuilding how money works: a problem that touches everyone, every day.
About People & Talent
People and Talent support the entire MetaMask community. We strive to be the destination employer of choice for our ecosystem. That goal is embedded in all the work we do to attract, retain and support our amazing talent. By joining our team you'll be working with a diverse group of incredible individuals who put 'people first' and are designing and building the workplace of the future.
This role sits within our People Operations, Data & Systems ('PODS') team, which operates as a cohesive, global team within People & Talent. We drive operational excellence across the employee lifecycle by streamlining processes, strengthening programs and policies, and building scalable, intuitive systems that empower teams to do their best work.
We delight our customers (employees, managers, and partners) by delivering a dynamic and engaging people experience that evolves with creativity, curiosity, and accountability. Through intentional process design, thoughtful automation, and a commitment to service excellence, PODS builds scalable, sustainable people programs that support our teams and the business.
What you'll do
As a Senior People Operations Associate, you will be a day-to-day owner of global People Operations, serving as our subject matter expert for Europe, while also contributing to the programs and systems work of the PODS team and leading People Operations projects from scoping through delivery. You will manage the employee lifecycle from pre-boarding through offboarding, administer leaves, keep employee data accurate in our HR systems, and help ensure our practices remain compliant with local labor law and GDPR. Just as importantly, you will look for ways to make that work more scalable by documenting processes, enabling self-service, and applying automation and AI wherever they improve accuracy, efficiency, and the employee experience.
Employee Lifecycle Operations
Manage end-to-end lifecycle processes globally, including pre-boarding, onboarding, employee changes, internal transfers, and offboarding.
Prepare and process employment contracts, amendments, and new-hire documentation in line with local requirements, partnering with Legal where needed.
Administer parental, medical, and other statutory and company leaves, as well as benefits, across multiple countries.
Coordinate with Payroll on hires, terminations, compensation changes, and leaves to ensure timely and accurate processing.
Partner with Employer of Record (EOR) providers and other external vendors (such as payroll, benefits, and immigration counsel) to onboard, support, and manage employees, including in countries where we do not have a local entity.
Support immigration and relocation processes in partnership with external counsel, including tracking work authorization and ensuring documentation is complete.
HR Systems, Data & Compliance
Maintain accurate employee records in our HRIS (ADP Workforce Now), performing regular audits, reconciliations, and data cleanup.
Serve as the subject matter expert for European labor law and data privacy requirements, including GDPR, and help ensure compliance across the countries where we operate, escalating risks appropriately.
Serve as a trusted point of contact for employees and managers on policy, leave, and process questions, balancing empathy with compliance.
Process Improvement, Automation & Documentation
Identify manual, repetitive, or error-prone processes and propose or implement automation and AI-enabled solutions, particularly for employee self-service and routine request management.
Create and maintain clear documentation, including guides, FAQs, and process maps, that enable employees, managers, and the People team to self-serve.
Lead and own global and regional People projects end to end, from scoping through delivery, such as system enhancements, policy rollouts, and support for new entity openings, working with Finance, Legal, and Payroll.
Would be great if you brought this to the role
People Operations & Compliance
Experience in People/HR Operations in a global or multi-country environment, ideally in a fast-paced or scaling organization.
Strong working knowledge of UK and European employment practices, statutory leave, and GDPR / UK GDPR considerations.
Hands-on experience with onboarding, offboarding, employee lifecycle changes, and leave administration.
Familiarity with immigration processes and global hiring or relocation support is a plus.
Experience working with Employer of Record (EOR) providers and other third-party vendors, including managing vendor relationships and resolving issues across multiple providers.
Experience drafting, updating, and maintaining employee policies and documentation.
Systems, Data & Technical Skills
Hands-on experience with an HRIS, ideally ADP Workforce Now.
Strong attention to detail and a track record of maintaining data integrity through audits and reconciliations.
Strong Excel/Google Sheets skills (lookups, pivot tables, data validation) for reporting and analysis.
Comfort experimenting with automation and AI tools, such as workflows, bots, scripting, or AI-enabled features within existing tools.
Collaboration & Communication
Clear, professional communication with employees, managers, and cross-functional partners such as Payroll and Legal.
Strong organizational skills and the ability to manage multiple concurrent requests, anticipating bottlenecks before they affect deadlines.
Discretion in handling sensitive and confidential information.
A service-oriented mindset with the ability to balance responsiveness with thoughtful, scalable solutions.
Experience & Background
5+ years of experience in People Operations, HR Operations, HR Administration, or a related role.
Extensive experience supporting employees in the UK and Europe, along with exposure to other regions, is strongly preferred.
Fluency in English is required; a second major European language is a plus.
Comfortable working independently and driving work from idea to execution.
Experience leading or owning projects from scoping through delivery, including coordinating cross-functional stakeholders and driving work to completion.
Don't meet all the requirements? Don't sweat it. We’re passionate about building a diverse team of humans and as such, if you think you've got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway, detailing your relevant transferable skills in your cover letter. While we have a pretty good idea of what we need, we're ready for you to challenge our thinking on who needs to be in this role.
In the rapidly evolving Web3 space, we believe that everyone is a builder. This expansive paradigm requires a range of backgrounds, talents, skills, and experiences to influence and shape the future. At MetaMask, this diversity fuels our ability to shift control and redefine the realm of possibility. We are committed to ensuring that our technology empowers people and communities through decentralized technologies. We welcome the range of perspectives and differences and celebrate them. We're excited to see how your unique skills as a builder can contribute to our vision, drive innovation, and help us shape a more inclusive Web3.
MetaMask is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.
MetaMask is aware of fraudulent recruitment practices and we encourage all applicants to review our best practices to protect yourself, which can be found on our page.
MetaMask may use artificial intelligence (AI) tools to support parts of our recruitment process, such as reviewing applications, screening resumes, or conducting initial candidate assessments. These tools are designed to assist our recruiting team and improve efficiency — they do not replace human judgment. A human recruiter or hiring manager reviews every candidate, and all final hiring decisions are made by people, not AI.
It is a requirement of employment in this position that applicants may be required to submit to background and identity verification checks, including but not limited to employment, education, criminal record checks, and other such checks as determined necessary by the company.
Location: Neenah, WI
Accounts Payable Accounting Assistant
Location: Neenah, WI | Full-time
Strengthening our nation’s power grid isn’t easy, but reliable electrical service is essential to everyday life.
Every time someone charges an iPhone, cranks up the A/C, or turns on a computer, we are busy behind the scenes making it happen.
Michels Power, Inc. is one of the largest, most sought-after power delivery contractors in the United States. We execute the entire spectrum of electrical infrastructure projects—including the construction of transmission lines and substations, the modernization of distribution systems, and the development of both Oil & Gas facilities and Renewable Energy initiatives. We also restore power after natural disasters strike.
Our work improves lives. Find out how a career at Michels Power, Inc. can change yours.
As an
Accounting Assistant
, you will be responsible for managing and processing ad hoc and material accounts payable invoices, while providing support for core accounting functions. They are responsible for processing vendor invoices accurately and on time, ensuring compliance with company policies and regulatory requirements. This role involves properly coding invoices—whether to the appropriate General Ledger (GL) accounts or job-specific codes—to ensure accurate financial reporting and cost allocation. Additionally, the position includes reconciling statements, resolving discrepancies, and maintaining detailed records to support financial audits. They often communicate with vendors and internal departments to address payment issues and maintain positive relationships, which helps keep operations running smoothly. This position requires strong attention to detail, organizational skills, proficiency in Excel, and effective communication. Adherence to tight month-end deadlines is critical to success.
Why Michels Power, Inc.?
Engineering News-Record
ranks us the
No. 1 Electrical Transmission/Distribution contractor
in the U.S.
We’re a national leader in
substation and transmission construction
with a long track record of success.
Our steady, strategic growth revolves around a commitment to quality.
We are family owned and operated.
We invest an average of
$5,000 per employee per year
in training and career development.
We perform
high-impact, essential work
that supports homes, businesses, and communities.
We believe everyone is responsible for promoting safety—regardless of title.
We’re part of the Michels family of companies—one of North America’s largest and most diversified energy and infrastructure contractors.
We offer a
comprehensive benefits
program including:
Health, Dental, and Life Insurance
Flexible Spending Accounts (FSA) and Health Savings Account (HSA)
Short- and Long-Term Disability Insurance
401(k) Retirement Plan
Legal Assistance and Identity Theft Protection Plans
(Benefits may vary based on position and location)
Why you?
You like to surround yourself with dedicated, value-driven people.
You thrive on new challenges and evolving technologies.
You think “we’ve always done it this way” is not a good enough reason.
You want to know your efforts are recognized and appreciated.
You like making your own decisions—with the right support.
You want to be part of a team that improves lives through essential infrastructure.
What it takes:
High School Diploma or General Education Diploma (GED), 1-3 years of related experience, or an equivalent combination of education and experience
Proficient in Microsoft Office Suite
Desired Qualifications:
Prior experience in the construction industry
Join a company that powers progress. Be a part of Michels Power, Inc.—where you don’t just build projects, you build a career.
#LI-RR1
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: Ukraine/Europe
We are the creators of a new fintech era!
Our mission is to change this world by making blockchain accessible to everyone in everyday life. WhiteBIT is a global team of over 1,200 professionals united by one mission — to shape the new world order in the Web3 era. Each of our employees is fully engaged in this transformative journey.
We work on our blockchain platform, providing maximum transparency and security for more than 8 million users worldwide. Our breakthrough solutions, incredible speed of adaptation to market challenges, and technological superiority are the strengths that take us beyond ordinary companies. Our official partners include the National Football Team of Ukraine, FC Barcelona, Lifecell, FACEIT and VISA.
The future of Web3 starts with you:
Requirements
5+ years in product management, of which 2+ years on card, neobank or payments products
Has worked on a crypto product or in a crypto company: exchange, crypto card, custodial wallet, on/off-ramp or stablecoin payments
Knows the card lifecycle end-to-end: issuing (virtual and physical), activation, Apple / Google Pay tokenization, authorization, settlement, disputes and chargebacks
Has launched or scaled a card product through an issuer, BIN sponsor or program manager, including vendor selection and commercial negotiations
Has launched financial products in several countries, working with Legal and Compliance on KYC/AML and local regulatory requirements
Understands yield products: where the yield comes from, spread to the user, risk and liquidity constraints, and how to present yield clearly to non-crypto users
Owns unit economics and P&L: interchange, FX spread, yield spread, cashback and loyalty costs, CAC and payback
Has driven activation, retention and monetization after launch, using funnels, cohorts and A/B tests; works with SQL or a product analytics tool hands-on
Has designed payment and onboarding UX for mass-market users: transparent fees, real-time transaction feedback, simple KYC flow
Has managed or mentored PMs or designers and set priorities across several product lines
English – Professional working; Ukrainian – Native.
Nice-to-have:
Visa / Mastercard scheme rules and card processing basics (ISO 8583)
Loyalty, cashback, rewards or tier systems
B2B2C or embedded finance distribution: payroll, mass payouts, contractor payments
Launches in emerging markets (Ukraine, Brazil, Africa, Georgia, Armenia)
Transfers (IBAN, phone, link) and investment products (tokenized stocks) in a consumer app
Growth and referral mechanics in fintech
Responsibilities
Own the vision, strategy and roadmap of the Payments product: card, transfers, Earn, Savings, cashback, loyalty and tiers
Launch card products and new card features, and expand them to new countries together with Legal and Compliance
Manage relationships and commercial terms with card issuers, program managers, payment schemes and other financial vendors
Grow usage and profitability of the Bank: activation, card spend, Earn balances, retention and revenue per user
Own Earn as a product: rate competitiveness, how yield is presented to users, risk and liquidity limits agreed with WhiteBIT and Compliance
Design the user journey from sign-up and KYC to first payment, top-up and transfers; run experiments and fix drop-off points
Build growth mechanics into the product: referrals, cashback, tiers and B2B2C partner onboarding together with BD
Lead and develop the product office (2 PMs, 1 designer): ownership areas, goals, product rituals, feedback and performance reviews
Build quarterly and annual product plans and align engineering, design, compliance, legal and BD on them
Report to the CEO on product metrics, roadmap and key decisions
Working terms
Master cutting-edge technologies and become an expert in the most innovative industry.
Work with the Fintech of the Future:
Develop your skills in digital finance and shape the global market.
Take Your Professionalism to the Next Level:
Gain unique experience and be part of global transformations.
Drive Innovations:
Influence the industry and contribute to groundbreaking solutions.
Join a Strong Team:
Collaborate with top experts worldwide and grow alongside the best.
Work-Life Balance & Well-being:
Modern equipment.
Comfortable working conditions, and an inspiring environment to help you thrive.
24 calendar days of paid leave.
Additional days off for national holidays.
With us, you’ll dive into the world of unique blockchain technologies, reshape the crypto landscape, and become an innovator in your field. If you’re ready to take on challenges and join our dynamic team, apply now and start a new chapter in your career!
Let’s Build the Future Together!
WhiteBIT offers all candidates an equal opportunity to join the team. All hiring decisions are made without regard to race, national origin, gender identity or sexual orientation, age, religion, disability, medical condition, marital status, familial status, veteran status, or any other legally protected characteristic of an individual.
Your privacy matters to us. You can learn more about how we handle your personal data with regard to your application in our
Candidate Privacy Notice
.
Location: Espoo
Workplace: Hybrid
ROLE HIGHLIGHTS:
- Engineering Team Lead (Geospatial Analytics)
- Location: Espoo, Finland. Relocation to Finland required
- Department: Product Engineering, Solutions
- Reports to: Engineering Manager, Geospatial Product Engineering
- Employment type: Permanent
- Workplace model: Hybrid
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
As Engineering Team Lead (Geospatial Analytics), you'll own a product engineering team that turns remote sensing and auxiliary data into fast, reliable insight when natural catastrophes happen. The team currently supports our Wind, Earthquake and Landslide products and brings together analytics (SAR, Machine learning / Data Science) and software engineers.
You will work in tandem with the Product Manager to decide what to build and why, and closely with Operations to make sure the products perform during live events.Your decisions shape how several products work, so you'll own the product’s engineering domain end to end: analytics that serve several products at once, built to the level the problem needs and no further. You will be hands-on, which keeps your technical judgement credible and your feedback specific.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
- Lead and own the product engineering team: hiring, growth, performance and wellbeing of the team members
- Own the team's technical direction across analytics and engineering, taking work from research prototype to production systems that run reliably against customer commitments.
- Work in tandem with the Product Manager on roadmap and priorities, turning customer needs into analytics capability.
- Design shared change detection analytics that serve multiple products in the team’s portfolio
- Collaborate closely with Operations on event response, so that delivery workflows, latency and quality hold up when it matters.
- Contribute directly to analytical development (SAR, geospatial data science / ML), validation and code.
- Set and maintain scientific and engineering standards across the team, including review practice, validation rigour, testing and documentation.
- Stakeholder management - including Product Engineering leadership and different product stakeholders
WHAT WE’RE LOOKING FOR
Must haves:
- Master’s or PhD in Remote Sensing, Machine Learning, Data Science, Electrical Engineering, Geoscience, Physics, Computer Science or a related field, or equivalent experience.
- Experience in hands-on leadership as a line manager or tech lead, with a track record of delivery and examples of people who grew under your leadership.
- Experience working closely with product and operations teams in a flow-based, outcome-focused way, including giving direct feedback constructively and explaining technical trade-offs to non-technical stakeholders.
- A record of taking analytics from prototype to reliable production against latency, accuracy and uptime targets, with sound judgement on when a solution is good enough.
- Experience building, validating and deploying ML models or analytical pipelines based on SAR or other remote sensing imagery for tasks such as damage assessment, change detection or object detection. This includes working with noisy or sparse labels, validating against ground truth such as field surveys or claims data, and monitoring model performance in production.
- A solid grasp of SAR principles, including how backscatter responds to structural change in built environments, and applied experience in change detection using amplitude, coherence or interferometric (InSAR) methods.
- Strong Python skills and experience applying modern engineering practice (Git, code review, testing, CI, documentation), deployed with Docker on AWS. Ability to lead cross-functional teams.
Nice to haves:
- Experience fusing remote sensing imagery with auxiliary data, such as weather, terrain models or building attributes, to improve model performance.
- Experience using geospatial foundation models and embeddings (e.g. AlphaEarth Foundations) for tasks such as classification, similarity search or change detection.
- Experience with natural hazards, disaster response, insurance or emergency management use cases.
- Hands-on use of AI-assisted development tools in your daily engineering work.
- A publication or patent record, or other evidence of sustained technical contribution.
APPLICATION PROCESS
- TA Interview
- Hiring Manager Interview
- Take Home Task
- Panel Interview
- Department Lead Interview
- Final Interview with SVP of Solutions
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Cairo, Egypt
Workplace: hybrid
The WFM Manager owns workforce planning for inDrive Customer Support: how many people we need, in which language and vertical, and on which schedule, for both in-house teams and BPO partners. You turn forecasts into capacity plans, and capacity plans into schedules, so we meet our service levels at a sustainable cost.
CS covers ride-hailing, intercity, delivery and food delivery, across Live Chat, Email, Incident Management, Driver Verification, Review and Appeals, and Insurance. This role gives CS leadership one clear view of hiring needs and service-level risks for the coming months and years. Reports to Director, Customer Support Excellence.
Key Responsibilities
Forecasting.
Work with Analytics and the Business teams to build and improve the forecast of contacts and tickets by line, vertical, language and country. Own the forecast accuracy report and drive wMAPE down with cross-functional teams.
Capacity planning.
Build the capacity plan for every line: First Line (Live Chat and Email), Incident Management, Review and Appeals, Driver Verification, Insurance, escalations and other lines as business grows. Use the Erlang method to make sure we have enough people to hit each service level, by language and vertical (ride-hailing, intercity, delivery, food delivery).
Headcount planning.
Own the monthly and yearly headcount plan for in-house and BPO teams. Show CS leadership what hiring will look like in the coming months, and where performance is likely to dip, ensure BPO is following correct methodology to deliver on performance.
Scheduling and adherence.
Lead a team of junior, senior and workforce specialists who turn capacity plans into schedules and enforce them. Own schedule and capacity accuracy, and keep improving adherence to meet targets.
BPO partners.
Share incoming contact patterns with BPOs, audit and validate their rosters and schedules, and hold them accountable for all WFM topics.
Reporting and insight.
Publish regular reports on forecast accuracy, capacity, adherence and service level, with root causes and actions. Raise risks early to CS leadership.
Tools.
Work with Product to build our WFM tool in-house, while staying flexible and getting the most from the tools we use today.
Team.
Hire, coach and develop the WFM team, and set clear standards for planning and scheduling across all lines.
Transformation and KPIs.
Sponsor automation, process optimisation and workforce transformation initiatives that improve efficiency and service levels. Define the KPIs for the WFM team and the department, such as forecast accuracy, schedule adherence and service level, and track them against targets.
Skills, Knowledge & Expertise
5+ years in workforce management or capacity planning, including 2+ years leading a team
Hands-on forecasting and capacity planning, with strong knowledge of the Erlang method, shrinkage, occupancy and chat concurrency
Experience planning across several lines, languages and countries, for in-house and outsourced teams
Experience managing BPO partners on rosters, schedules, adherence and service levels
Strong analytical skills: advanced Excel or Google Sheets, SQL or BI dashboards, and experience with WFM tools such as Calabrio, NICE or Verint
Clear communication with senior leaders, and the ability to turn data into decisions
Fluent English; other languages are a plus
Recommended - Bachelor's degree in business, statistics, engineering or a related field, or equivalent experience
Nice to Have
Experience in ride-hailing, delivery, marketplace or other fast-growing tech operations
Experience helping build or choose WFM tooling together with a Product team
Python or automation skills for planning and reporting
Experience working across many time zones
Why join us
Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location
Location: Islamabad, Pakistan
Workplace: hybrid
The WFM Manager owns workforce planning for inDrive Customer Support: how many people we need, in which language and vertical, and on which schedule, for both in-house teams and BPO partners. You turn forecasts into capacity plans, and capacity plans into schedules, so we meet our service levels at a sustainable cost.
CS covers ride-hailing, intercity, delivery and food delivery, across Live Chat, Email, Incident Management, Driver Verification, Review and Appeals, and Insurance. This role gives CS leadership one clear view of hiring needs and service-level risks for the coming months and years. Reports to Director, Customer Support Excellence.
Key Responsibilities
Forecasting.
Work with Analytics and the Business teams to build and improve the forecast of contacts and tickets by line, vertical, language and country. Own the forecast accuracy report and drive wMAPE down with cross-functional teams.
Capacity planning.
Build the capacity plan for every line: First Line (Live Chat and Email), Incident Management, Review and Appeals, Driver Verification, Insurance, escalations and other lines as business grows. Use the Erlang method to make sure we have enough people to hit each service level, by language and vertical (ride-hailing, intercity, delivery, food delivery).
Headcount planning.
Own the monthly and yearly headcount plan for in-house and BPO teams. Show CS leadership what hiring will look like in the coming months, and where performance is likely to dip, ensure BPO is following correct methodology to deliver on performance.
Scheduling and adherence.
Lead a team of junior, senior and workforce specialists who turn capacity plans into schedules and enforce them. Own schedule and capacity accuracy, and keep improving adherence to meet targets.
BPO partners.
Share incoming contact patterns with BPOs, audit and validate their rosters and schedules, and hold them accountable for all WFM topics.
Reporting and insight.
Publish regular reports on forecast accuracy, capacity, adherence and service level, with root causes and actions. Raise risks early to CS leadership.
Tools.
Work with Product to build our WFM tool in-house, while staying flexible and getting the most from the tools we use today.
Team.
Hire, coach and develop the WFM team, and set clear standards for planning and scheduling across all lines.
Transformation and KPIs.
Sponsor automation, process optimisation and workforce transformation initiatives that improve efficiency and service levels. Define the KPIs for the WFM team and the department, such as forecast accuracy, schedule adherence and service level, and track them against targets.
Skills, Knowledge & Expertise
5+ years in workforce management or capacity planning, including 2+ years leading a team
Hands-on forecasting and capacity planning, with strong knowledge of the Erlang method, shrinkage, occupancy and chat concurrency
Experience planning across several lines, languages and countries, for in-house and outsourced teams
Experience managing BPO partners on rosters, schedules, adherence and service levels
Strong analytical skills: advanced Excel or Google Sheets, SQL or BI dashboards, and experience with WFM tools such as Calabrio, NICE or Verint
Clear communication with senior leaders, and the ability to turn data into decisions
Fluent English; other languages are a plus
Recommended - Bachelor's degree in business, statistics, engineering or a related field, or equivalent experience
Nice to Have
Experience in ride-hailing, delivery, marketplace or other fast-growing tech operations
Experience helping build or choose WFM tooling together with a Product team
Python or automation skills for planning and reporting
Experience working across many time zones
Why join us
Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location
Location: Abu Dhabi, United Arab Emirates
Workplace: onsite
We’re looking for a
Financial Controller
to join our
M&A Accounting
team in the
UAE.
You’ll own close, reporting and audit, partner with local management, and bring each business in line with inDrive’s standards.
It’s a hands-on role for a controller who enjoys multi-entity complexity and wants real influence on how acquisitions integrate.
Key Responsibilities
Own month-end close and reporting for one or more acquired entities
Review balance sheet reconciliations and key journal entries
Partner with local management to understand the business and explain results vs. budget and forecast
Support budgeting, forecasting and earn-out tracking
Book and maintain PPA entries; provide input for valuations and technical memos
Handle audit requests and act as the auditors’ main contact for your entities
Align local policies, processes and controls with corporate standards (incl. SOX where applicable)
Coach local finance teams to improve close quality and timing
Skills, Knowledge & Expertise
10+ years of experience in accounting/controllership (Big 4 is a plus)
CPA/ACCA or equivalent
Strong US GAAP knowledge
Hands-on close and multi-entity experience; M&A integration and ERP transition/integration is a plus
Business-minded, comfortable working with non-finance people
Why join us
Help us challenge injustice by creating fair choices for millions of people across 47 countries.
Develop your professional skills with access to mentoring, career consulting, and learning programs.
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
Work alongside people who take initiative, speak openly, and challenge themselves to grow.
Improve your language skills through co-financed courses and internal speaking clubs.
Final benefits may vary depending on the location.
Location: Chicago, Illinois
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
As Fin becomes mission-critical for our most strategic customers, we’re growing our team of Forward Deployed Engineers to help bridge the gap between customer needs and product innovation.
As a Forward Deployed Engineer, you’ll work hands-on with strategic customers, partnering closely with our R&D and Go-to-Market teams to design and deliver high-impact solutions. You’ll go beyond implementation - helping shape product direction, influence roadmap decisions and ensure Fin delivers real, measurable business outcomes in complex, real-world environments.
If you’re excited by ownership, creativity and solving ambiguous problems, and want to work at the frontier of applied AI while collaborating with Product, Engineering and Go-to-Market teams, this role offers a rare opportunity to combine technical excellence with real customer impact.
What will I be doing?
Drive adoption of Fin by helping customers unlock the power of our AI capabilities to automate and scale their support operations.
Embed deeply with strategic customers to understand their business challenges and technical requirements, and provide the insight needed to achieve outstanding results with Fin.
Work hands-on with customers’ technical teams as a trusted technical expert, coding side-by-side to drive projects through to completion.
Collaborate closely with Sales, Success and Product teams to ensure seamless customer experiences, successful project delivery and actionable product feedback.
Contribute to the evolution of Forward Deployed Engineering by codifying best practices and sharing insights from customer engagements to help the team scale and grow.
What skills do I need?
A strong engineering background and experience building software with real-world usage. Experience building a SaaS product is a plus, but not a requirement.
Interest in AI and machine learning, and the ability to quickly build an understanding of novel problems, capabilities and architectures - including their trade-offs and limitations.
Strong cross-functional collaboration skills, with the ability to navigate organisational boundaries and bring people together to achieve the best outcomes for our customers.
Deep knowledge of at least one high-level programming language, such as JavaScript, Python or Ruby. It doesn’t need to be a language we use today - great people learn quickly and can introduce us to better ways of working.
The ability to prototype and ship software quickly while maintaining a high bar for quality and a clear focus on business goals and outcomes.
Proficiency using and writing REST APIs to integrate systems effectively.
Strong communication skills. You can comfortably discuss the same topics with engineers and non-technical audiences, adapting the depth and detail as needed.
Willingness to travel and work on-site with customers to build strong relationships and deeply understand their needs.
*Proof of eligibility to work in the United States is required.
The base salary range for candidates within the Chicago area is $160,000 - $213,300. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: San Francisco, California
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
As Fin becomes mission-critical for our most strategic customers, we’re growing our team of Forward Deployed Engineers to help bridge the gap between customer needs and product innovation.
As a Forward Deployed Engineer, you’ll work hands-on with strategic customers, partnering closely with our R&D and Go-to-Market teams to design and deliver high-impact solutions. You’ll go beyond implementation - helping shape product direction, influence roadmap decisions and ensure Fin delivers real, measurable business outcomes in complex, real-world environments.
If you’re excited by ownership, creativity and solving ambiguous problems, and want to work at the frontier of applied AI while collaborating with Product, Engineering and Go-to-Market teams, this role offers a rare opportunity to combine technical excellence with real customer impact.
What will I be doing?
Drive adoption of Fin by helping customers unlock the power of our AI capabilities to automate and scale their support operations.
Embed deeply with strategic customers to understand their business challenges and technical requirements, and provide the insight needed to achieve outstanding results with Fin.
Work hands-on with customers’ technical teams as a trusted technical expert, coding side-by-side to drive projects through to completion.
Collaborate closely with Sales, Success and Product teams to ensure seamless customer experiences, successful project delivery and actionable product feedback.
Contribute to the evolution of Forward Deployed Engineering by codifying best practices and sharing insights from customer engagements to help the team scale and grow.
What skills do I need?
A strong engineering background and experience building software with real-world usage. Experience building a SaaS product is a plus, but not a requirement.
Interest in AI and machine learning, and the ability to quickly build an understanding of novel problems, capabilities and architectures - including their trade-offs and limitations.
Strong cross-functional collaboration skills, with the ability to navigate organisational boundaries and bring people together to achieve the best outcomes for our customers.
Deep knowledge of at least one high-level programming language, such as JavaScript, Python or Ruby. It doesn’t need to be a language we use today - great people learn quickly and can introduce us to better ways of working.
The ability to prototype and ship software quickly while maintaining a high bar for quality and a clear focus on business goals and outcomes.
Proficiency using and writing REST APIs to integrate systems effectively.
Strong communication skills. You can comfortably discuss the same topics with engineers and non-technical audiences, adapting the depth and detail as needed.
Willingness to travel and work on-site with customers to build strong relationships and deeply understand their needs.
*Proof of eligibility to work in the United States is required.
The base salary range for candidates within the San Francisco Bay Area is $180,000 - $237,000. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Kaunas, Remote
Workplace: Hybrid
Eneba is a marketplace trusted by 20M+ active users — and we're entering our next phase of scale. We're looking for a designer who doesn't just use AI tools but thinks in them: running research synthesis with AI, accelerating prototyping cycles, and producing handoff-ready specs that engineers can move on immediately.
We're looking for a Product Manager to join our New Horizons team to own delivery end-to-end for high-impact, early-stage product initiatives: turning priorities into scoped, sequenced releases and seeing them through to measurable outcomes. You'll work closely with engineering day to day, and partner across data, design, payments, risk and marketing to keep delivery moving and unblock your team when things get in the way.
This role is ideal for a PM who thrives in fast-paced, high-ownership environments and has a data-driven, execution-focused mindset. It's a high-impact seat: you'll shape how our initiatives actually get built and shipped, working closely with the people who define what we build to make sure it lands.
Responsibilities:
- Own delivery end-to-end for your product area — turn prioritized problems into scoped, sequenced releases your team can actually hit.
- Scope ambiguous priorities into a clear v1: explicit in/out, non-goals, acceptance criteria, dependencies and risks called out before a line of code is written.
- Build a realistic plan grounded in team capacity, estimates and dependencies — separate committed from aspirational, and re-plan calmly when things shift.
- Keep delivery on track day to day: know what every engineer is working on, spot risk early from leading signals rather than the deadline, and unblock the team before small slips become big ones.
- Define success metrics, guardrails and kill criteria before build; instrument what you ship; roll out in stages with a clear decision point at each one.
- Communicate progress honestly, including when something slips — with options, not just status.
- Work with engineering as a peer: understand trade-offs, challenge estimates and technical approaches with substance, know when to stay out of the “how.”
- Partner across stakeholders to align priorities and push back on scope or timeline with data when it’s warranted.
Requirements:
- 3+ years running delivery for a team of 3-5 engineers — planning, estimation, release management, incident response.
- A track record shipping integration-heavy or transactional systems: marketplaces, payments, trading, logistics, or platforms with real external dependencies.
- Ownership of outcome metrics, not just output — you can give baseline, target and actual on releases you’ve personally driven.
- Comfort working directly with engineers: can read an architecture trade-off, challenge an estimate, tell a two-sprint problem from a five-sprint one.
- Experience turning ambiguous priorities into a scoped plan without waiting for someone else to hand you a finished roadmap.
#LI-DNP
What it’s like to work at Eneba
- Opportunity to join our Employee Stock Options program.
- Opportunity to help scale a unique product.
- Various bonus systems: performance-based, referral, additional paid leave, personal learning budget.
- Paid volunteering opportunities.
- Work location of your choice: office, remote, opportunity to work and travel.
- Personal and professional growth at an exponential rate supported by well-defined feedback and promotion processes.
Please attach CV's in English.
To find out about how we handle your personal data, make sure to check out our Candidate Privacy Notice https://www.eneba.com/candidate-privacy-notice
Location: London, United Kingdom
Workplace: onsite
Job Overview
Bring your hospitality and events expertise into the classroom and help students prepare for their professional careers.
London College of Contemporary Arts (LCCA) is recruiting a Lecturer in Hospitality and Event Management in London. This full-time, permanent higher education role involves undergraduate teaching across Levels 4 to 6 in Hospitality Management and Event Management. You will combine academic knowledge with industry experience to deliver engaging teaching, assessment and student support.
About LCCA
At LCCA, we combine academic learning with real-world industry experience, helping students develop the confidence, knowledge and practical skills to pursue their chosen careers.
Our diverse student community is central to our work. We aim to create an inclusive learning environment where students feel supported, valued and able to reach their potential.
About the Role
You will plan and deliver undergraduate lectures and learning activities, assess student work and provide constructive feedback and academic support. Your teaching will connect contemporary hospitality and events industry practice with sustainability, employability and digital skills. You will also contribute to curriculum development, quality assurance and the wider student experience.
Key Responsibilities
Plan, prepare and deliver engaging teaching across Hospitality and Event Management modules at Levels 4 to 6.
Create inclusive learning environments for students from diverse educational and cultural backgrounds.
Use digital learning technologies and industry-relevant materials to enhance student engagement.
Embed contemporary hospitality and event practices, sustainability, employability and digital skills within teaching.
Design, administer and mark assessments in line with institutional regulations.
Provide timely, constructive and developmental feedback to students.
Participate in moderation and standardisation activities and support academic integrity.
Support student retention, progression and achievement, referring students to additional services where appropriate.
Contribute to curriculum development, review and enhancement in line with industry developments, QAA Subject Benchmarks and relevant professional standards.
Incorporate employer engagement, guest speakers, field visits and live projects where appropriate.
Engage with student feedback, quality assurance processes and continuous improvement activity.
About You
You will be an engaging higher education lecturer who can connect academic theory with hospitality management and events practice. You will be confident teaching students from varied backgrounds and committed to supporting their learning and professional development.
Essential Requirements
Postgraduate qualification in Hospitality Management, Event Management or a related discipline, or equivalent professional experience.
Recognised teaching qualification, such as a Postgraduate Certificate in Higher Education (PGCert) or equivalent.
Experience teaching across Levels 4 to 6.
Ability to use digital learning technologies effectively.
Commitment to inclusive teaching and student success.
Strong communication and teamwork skills.
Desirable Requirements
PhD or professional doctorate in a related discipline.
Fellowship of Advance HE (FHEA), or willingness to work towards it.
Extensive industry experience within hospitality, events or a related sector.
Experience in curriculum design and programme development.
Research and publication record or evidence of scholarly activity.
Experience supervising undergraduate research projects.
Understanding of quality assurance processes and academic regulations.
Why Join LCCA?
Inspire the next generation of hospitality and event professionals.
Bring your industry experience directly into the classroom.
Work with a diverse and ambitious student community.
Contribute to curriculum development and innovative learning experiences.
Access ongoing professional development, training and mentoring.
Build your academic career within a growing Higher Education institution.
What We Offer
Competitive salary and annual leave entitlement.
Pension scheme and Season Ticket Loan, subject to eligibility.
Vision Express Eye Care Vouchers.
Professional development and training opportunities.
Employee wellbeing support and counselling services.
Employee discounts and rewards platform.
Refer-a-friend scheme, career progression opportunities and staff networking activities.
Career Development and Progression
At LCCA, we are committed to investing in our people and supporting long-term career growth within Higher Education. This role offers opportunities to develop through teaching, curriculum design, scholarly activity, programme leadership and wider academic responsibilities.
Our Approach
We are committed to ensuring our workforce reflects our diverse student population and to increasing representation across age, disability, gender identity and expression, religion, race, sex, sexual orientation and socio-economic background. We are also committed to providing reasonable adjustments to candidates who require support during the recruitment process. Please contact the LCCA Talent Acquisition Team at
collegedivisionrecruitment@gus.global
.
Right to Work
Applicants must have the right to work in the UK.
Additional Information
LCCA operates seven days a week, so evening and weekend working may be required on a rota basis.
Apply Now
Ready to bring Hospitality and Event Management to life for our students? Apply to join LCCA and help students connect their learning with future careers.
Click Apply to submit your application.
Location: EMEA; Portugal; Spain; Poland
✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY
The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere.
We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing:
- Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time
- Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek
- A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance
- The only B Corp-certified global employment platform ~ independently verified since 2023
Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one.
And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply.
👩💻 The Role
Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote and you can work from home. Forever. To create the best experience for our new hire this role requires you to be based within UTC 0 / +3 as you will be supporting the EMEA region.
Oyster is looking for an Offboard Operations Expert to join our Lifecycle Operations Department to help us deliver a fantastic support experience to our growing number of customers and team members.
Your role is dedicated to serving as a trusted primary point of contact during sensitive employment and offboarding situations. You will independently guide customers through complex individual cases and bulk offboardings ensuring they feel thoroughly supported, clear on local employment requirements, and confident in our service every step of the way.
Key Responsibilities
You are a key voice of Oyster to our customers and team members during sensitive HR and offboarding phases. You balance case management with proactive problem-solving to make complex processes seamless.
- Act as the primary point of contact for customers and team members, guiding them through standard and complex offboarding processes;
- Work collaboratively and cross-functionally with customer service colleagues, HR, finance, product, and legal experts to resolve queries and then share your knowledge with the whole customer-facing team to create a great experience for our customers, and to keep the streamlined process.
- Consistently meet individual weekly service delivery goals, adherence to SLAs, and customer satisfaction (CSAT) metrics;
- Handle complex customer inquiries and escalations with clarity and empathy, knowing when to leverage manager support for high-risk situations;
- Lead and project manage small bulk offboardings (5+ team members), coordinating requirements asynchronously and synchronously with internal cross-functional partners;
- Identify opportunities to tweak existing playbooks and workflows to eliminate bottlenecks and boost operational efficiency;
- Maintain exceptional data accuracy on the Oyster platform and keep all ticket communications clear and up to date;
- Participate in small project initiatives, contribute to internal knowledge bases & help center articles and support team members through peer learning.
Core Requirements
- 3+ years of experience in customer service or customer-facing operations, with a strong background in HR, People Operations or People administration.
- Demonstrated experience managing complex employee-lifecycle cases and small group transitions or bulk workflows.
- Experience supporting employees or customers across multiple countries, regions or employment jurisdictions.
- Exposure to employment practices within EMEA is strongly preferred.
- Strong SLA and metrics focus, with a track record of achieving individual output and quality goals such as CSAT and turnaround times.
- Strong process orientation and confidence using self-service playbooks, asynchronous tools and cross-functional expertise to resolve incomplete or complex information.
- An empathetic, human-centred approach to customer support, particularly during sensitive employment transitions.
- Strong analytical curiosity and the ability to identify the underlying issue behind a customer request rather than addressing only the immediate question.
- Excellent time management and prioritisation skills, with the ability to manage multiple cases, deadlines and regional dependencies independently.
- Excellent written and verbal communication skills, including the ability to adapt communication for customers, team members and internal stakeholders across different cultures and jurisdictions.
- Strong attention to detail and sound judgement when working with sensitive, confidential or compliance-related information.
- Collaborative mindset and willingness to share knowledge, support colleagues during busy periods and work effectively within a distributed global team.
- Remote-first mindset and alignment with Oyster’s mission to create global employment opportunities.
- AI & Workflow Automation: Actively embraces emerging AI technologies, with a willingness to continuously learn, experiment and identify opportunities to improve workflows, productivity and operational excellence.
You’ll also need
- A reliable home internet connection, or the ability to obtain one.
- Fluent English language skills.
- The ability to work within the required regional timezone coverage for your assigned EMEA portfolio, while maintaining appropriate overlap with the broader global team.
HOW WE WORK TOGETHER AT OYSTER
Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team.
Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us.
HOW YOU WORK
With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster:
- Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere.
- Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country.
- Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service.
- Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options.
- Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally.
- WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly.
✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE
We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment.
Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations.
Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.
Location: Espoo
Workplace: Hybrid
ROLE HIGHLIGHTS:
- Customer Success Operations Specialist
- Location: Espoo, Finland
- Department: Customer Success, Missions Line of Business
- Reports to: Director, Customer Success, Missions
- Employment type: Permanent
- Workplace model: Hybrid
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
As a Customer Success Operations Specialist, you’ll run the operating rhythm behind ICEYE’s Missions Customer Success model. Missions delivers sovereign SAR satellite programs to governments worldwide, and Customer Success stays with these customers from go-live through operations, renewal and expansion. Program Managers and Customer Success Managers in each market own the relationships; you own what keeps them running smoothly: the governance calendar, pre-reads, meeting minutes, action registers and follow-up.
You’ll make sure every internal review and customer meeting happens on time, is well prepared, ends with clear decisions, and that every action is closed. Within six months, you will independently drive the cadence across all target accounts. This ensures our customers stay satisfied, building the baseline for a long-lasting relationship.
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
YOUR DAY-TO-DAY RESPONSIBILITIES
- Own the governance calendar for all Missions customer accounts, planned a quarter ahead and sized by account tier. Trigger extra reviews when something material changes, such as a major incident, a procurement shift or a renewal risk.
- Prepare, run and document the recurring forums: the monthly Customer Pulse review and Operational and Service Reviews, and the quarterly Internal Account Reviews, Executive Reviews (QBRs), Portfolio Reviews and Voice of Customer syncs with Product. Run the full QBR cycle end to end for strategic accounts.
- Feed Customer Success input into existing forums (PMO Steering Group, sales pipeline, go-live working groups and LoB leadership) and track the follow-ups.
- Coordinate customer reviews with local Program Managers, Customer Success Managers, local ICEYE CEOs and functional experts, covering agendas, invitations, pre-reads, logistics and customer visits to Espoo, including community formats.
- Own the action, risk and decision registers. Chase open actions, escalate overdue items early and close the loop with customers on every commitment.
- Keep the Customer Dashboard, one-page Account Briefs and portfolio reporting current.
- Support running CSAT pulses after major interactions and NPS around QBRs, track recovery plans for detractors, and capture and quantify customer requirements for the product roadmap.
- Turn the operating model into playbooks and templates, and automate reminders, reporting and dashboards in Jira, Slack and Salesforce, using AI tools where they save time.
WHAT WE’RE LOOKING FOR
Must haves:
- Hands-on experience in business operations, PMO, customer success operations or program coordination, ideally in B2B or B2G technology
- Proven experience running a governance or operating rhythm across many stakeholders, functions and time zones
- Strong follow-through: you track actions to closure without being prompted, while keeping strong working relationships with stakeholders
- Excellent written English for agendas, pre-reads, minutes and executive summaries
- Confidence building and maintaining dashboards and reports in Google Sheets or Excel, Jira, Salesforce or similar tools
- Discretion with sensitive customer information
- A structured, calm way of working when priorities shift and several reviews run in parallel
- Hands-on use of automation or AI tools to cut manual reporting and follow-up
Nice to haves:
- Experience in space, defence, government or other regulated programs
- Familiarity with customer success practice: QBRs, health scores, CSAT and NPS, Voice of Customer
- Finnish or other languages
APPLICATION PROCESS
- Recruiter interview
- Hiring Manager interview
- Peer Interview
- Take home task + presentation
- Interview with SVP Missions
- References
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Kazakhstan; Dubai
Workplace: hybrid
The Role:
We are looking for a driven and strategic Lead Client Relations Manager to strengthen client loyalty and enhance client engagement across the Group. The role focuses on client portfolio management, retention strategies, and team leadership, ensuring high service standards and alignment with corporate objectives.
The main responsibilities of the position include:
Set and monitor departmental KPIs in line with corporate targets and develop action plans to achieve them
Implement client engagement and retention strategies to strengthen loyalty, minimize churn, and maximize client value
Oversee client portfolios, ensuring proactive follow-up, consistent engagement, and effective relationship management
Establish best practices for client communication, follow-up, and retention across the team
Ensure accurate CRM maintenance and high standards of client data quality and documentation
Monitor client satisfaction, behavioral trends, retention performance, and portfolio insights to identify improvement opportunities
Participate in events, seminars, and promotional activities across different countries
Prepare presentations, reports, and market analyses to support decision-making
Coach, motivate, and develop team members while monitoring performance and supporting continuous improvement
Main requirements:
BSc in Business Administration or any Business-related field
Proven experience in business development, client/partner relations or similar role
Fluent Kazakh and Russian speaker
.
English knowledge is a must
Self-motivated and results driven
Ability to cope under pressure
Strong communication and interpersonal skills, with the ability to influence key stakeholders
Excellent client handling, problem solving and negotiation skills
Very good people management skills
Computer literate
Benefit from:
Attractive remuneration package plus performance related reward
Intellectually stimulating work environment
Continuous personal development and international training opportunities
The Hiring Experience: What Awaits You
Let’s Connect – Intro Chat with Talent Acquisition
Deep Dive – First Interview with Your Future Team
Speak Your Strength – Language Proficiency Check
Show Your Skills – Live Technical Session
All applications will be treated with strict confidentiality!
By submitting this application, I confirm that I have read and agree to the terms of the Privacy and Data Protection Notice and the Confidentiality Undertaking.
Location: Lappeenranta, Finland
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
Employer:
Nebius DC Oy, Business ID 2541661-9
Job title:
Data Center L1 IT Technician
Primary work location:
Lappeenranta data centre
Temporary work location:
Mäntsälä data centre for training and onboarding until the Lappeenranta site is operational
Department:
Data Center IT Infrastructure
Number of positions available:
4
Ideal start date: February – April 2027
The role
As an
Data Center L1 IT Technician
, you will play a vital role in maintaining and optimizing the IT infrastructure within our data center. This includes working hands-on with modern technologies such as the modern GPU cloud clusters. Your responsibilities will encompass supporting the data center’s IT infrastructure, troubleshooting and resolving hardware issues, and ensuring the smooth operation of critical systems. Your responsibilities will include troubleshooting and resolving hardware issues, performing hardware and network diagnostics, ensuring the smooth operation of critical systems, and carrying out physical repairs. The role may also involve travel between data centers and participation in on-call rotations.
You’re welcome to work at our data center.
Please note that during the construction of the Lappeenranta Data Center, onboarding & training for this role will take place at our Mäntsälä site.
Please note that this is a
shift work (day & night shift).
Your responsibilities will include:
Monitor and support the IT infrastructure as a shift worker (day & night shifts).
Diagnose and resolve issues related to server and network hardware within the data center.
Perform installation, upgrades, and decommissioning of IT hardware in accordance with operational requirements.
Manage and maintain fiber optic and patch cable connectivity.
Handle Return Merchandise Authorizations (RMAs) in compliance with company procedures and documentation.
Collaborate with internal teams to resolve technical and operational issues.
Maintain and update documentation, manuals, and procedures related to hardware configuration, troubleshooting, and maintenance.
Requirements:
Solid understanding of server and networking equipment.
Practical, hands-on experience with server hardware, network switches, and fiber optic cabling.
Proven ability to diagnose and resolve hardware-related issues.
A proactive, responsible, and results-driven work attitude.
It will be an added bonus if you have:
Valid Category B driving license.
Basic knowledge of the Linux operating system and familiarity with command-line tools.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
headAmsterdam, Netherlands
Boston, Massachusetts, United States
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seniorГермания, Франция, Италия; Please note that we are unable to consider applications from candidates based in France, Italy, or Germany for this role; Support immigration and relocation processes in partnership with external counsel, including tracking work authorization and ensuring documentation is complete; Familiarity with immigration processes and global hiring or relocation support is a plus; EMEA - Remote
Neenah, WI
seniorUkraine/Europe
ГибридleadEspoo; Relocation to Finland required
ГибридCairo, Egypt; Experience working across many time zones
ГибридIslamabad, Pakistan; Experience working across many time zones
Chicago, Illinois
San Francisco, California
ГибридKaunas, Remote
ОфисLondon, United Kingdom
To create the best experience for our new hire this role requires you to be based within UTC 0 / +3 as you will be supporting the EMEA region; The ability to work within the required regional timezone coverage for your assigned EMEA portfolio, while maintaining appropriate overlap with the broader global team; EMEA
ГибридEspoo; Proven experience running a governance or operating rhythm across many stakeholders, functions and time zones