Location: Cardiff, London or Remote (UK)
🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as
personal
and
business
bank accounts, we offer
joint accounts
,
accounts for 16-17 year olds
, a
free kids account
and
credit cards
in the UK, with more exciting things to come beyond. Our UK customers can also
save
,
invest
and
combine their pensions
with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
📍London/Cardiff/UK Remote | 💰£68,400-86,550 + equity + Incentive Awards tied to your performance +
Benefits
✨
Our FinCrime, Fraud & Disputes teams⭐
We are recruiting a Senior Manager to join our FinCrime, Fraud and Disputes team, whilst supporting our Supplier Performance function. Outsourcing is key to enabling Monzo to meet its mission of making money work for everyone, as well as driving a cost efficient operation and delivering excellent customer service.
We are changing how we manage our relationships with our outsourcing partners by driving more responsibility and accountability through our Monzo domain leaders. We need a brilliant Seniors Managers to join this new oversight team, reporting directly to the Directors within each business area.
Partner management is moving right into the heart of our domains. You will be our eyes and ears on the ground, making sure our offshore outsource partners feel like a true extension of Monzo and not just an outsourced supplier. We ensure our partners are set up for success and deliver fantastic customer service.
🔑You’ll play a key role by...
You will act as the vital bridge between Monzo and our external partners to ensure they feel like a true extension of our team. You will drive both operational delivery and a brilliant customer experience. Working closely with our site leaders in South Africa, you will manage day to day service delivery while keeping a close eye on quality, customer satisfaction, and risk management. A key part of your role involves translating our strategic business goals into clear, actionable steps for the partner management team so they are fully equipped to succeed. You will support in domain forecasting and rolling out new processes to make sure they actually work on the floor. Ultimately, you will integrate our partner leaders into our regular performance reviews to foster a genuine one team mindset across the operation.
Leading a dedicated oversight team:
You will directly manage a Supplier Operations Partner who wil focus on Operational Delivery like SLAs, schedule adherence, Customer Experience, quality, and fixing the root causes of repeat contacts.
Managing the partnership day to day:
You will work directly with our outsourced partner Operations Managers to ensure the whole domain is delivering the service, customer satisfaction, quality and risk management we expect.
Acting as the translation layer:
You will turn our strategic business goals into practical, actionable steps for the outsouring management team. You will make sure they are equipped to succeed, rather than just telling them when they miss the mark.
Tracking and managing performance:
You will work alongside our partners to oversee all aspects of day to day service management, including handling risk events and stepping in to engage partners directly when performance drifts.
Forecasting and planning:
Alongside WFM you will raise and approve forecast requests and manage the end to end domain forecasting process for our partners.
Owning change execution:
You will handle the end to end definition and execution of change through our partners, ensuring any new processes or solutions are actually fit for purpose on the floor.
Integrating the teams:
You will support the domain Director to embed Teleperformance leaders into our existing domain performance review meetings, fostering a one team mindset.
🤩 We’d love to hear from you if…
You have proven track record of working closely with or managing global offshore partners and can manage to a customer experience, not just a commercial contract.
You are deeply analytical mindset with the ability to anchor decisions in rigorous data, translating complex metrics into robust business cases that secure senior stakeholder buy in.
You have a proven track record of leading through others and can influence, coach, and guide Managers who do not report directly to you.
You are brilliant at translating complex business goals into simple steps for frontline teams.
You zoom out when solving operational problems. Don’t just look at the operational team, always think about how your decisions impact the rest of the business.
Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you!
🙌 What’s in it for you
💰 £68,400-86,550 + equity + Incentive Awards tied to your performance
⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.
📚 £1,000 learning budget each year to use on books, training courses and conferences.
🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.
➕ Plus lots more!
Read our full list of benefits
.
🌈
The application journey has 3 key steps
Recruiter call (25 minutes)
Values & Behaviours Interview (60 minutes)
Role Specific Interview (60 minutes)
This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible!
We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo.
You can read them here.
We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.
#LI-REMOTE
#LI-CB4
Equal opportunities for everyone
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our
blog
, 2026
Diversity and Inclusion Report
and 2025
Gender Pay Gap Report.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊
Location: UK, London
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE
We’re hiring 1 x Expediter - Directs on a fixed-term contract to join our team based in London, UK. This is an initial 6-month contract, not a permanent role, reporting into the Global Head of Procurement & Supply Chain with cross reporting to Senior Buyers and Site SCM Managers across London, Vancouver & Boston.
WHAT YOU'LL DO
We are seeking an Expediter - Directs for a hands-on operational supply chain role that owns every open purchase order from the point of placement through to receipt. The role supports the Global Head of Procurement & Supply Chain, the Senior Buyers and the Site SCM Managers, with the London Beta 1 build as the primary focus, and will from time to time pick up expediting activity for our Boston and Vancouver sites. You will be the single point of contact for open order status across Mechanical, Electronics, Electromechanical and Cables & Harnessing commodities, and the voice of supplier delivery performance into Production, Engineering, Planning and Quality.
Operational Responsibilities
- Own the open order book: track every open PO from placement to goods receipt and keep status, promised dates and quantities current in the open order tracker (Google Sheets) and Jira.
- Secure supplier order acknowledgements within 48 hours of PO placement and challenge any confirmed date that does not meet the required date.
- Proactively expedite critical and late orders with suppliers by phone and email, negotiating pull-ins, split deliveries and partial shipments where this protects the build.
- Run a daily shortage and late order review with the buyers and planning team, prioritised against the build schedule and clear-to-build dates.
- Escalate at-risk deliveries early with a clear recovery plan, options and impact, rather than reporting them once they are late.
- Coordinate inbound logistics with the Global Logistics Manager and freight forwarders: collection bookings, shipping documentation, Incoterms, customs paperwork, tracking and proof of delivery.
- Confirm receipts with Goods In and the warehouse team and chase discrepancies (short, over, damaged, wrong part or revision) through to closure with the supplier.
- Resolve receipt and invoice mismatches with the buyers and Finance so POs can be closed and suppliers paid on time.
- Support the buyers with PO amendments (date, quantity and revision changes) and ensure suppliers acknowledge every change.
- Chase first article inspection reports, certificates of conformity and material certifications where required ahead of shipment.
- Maintain accurate supplier contact, lead time and delivery performance data; report on-time delivery and supplier responsiveness weekly.
- Drive continuous improvement of the expediting process, the tracker and the supplier communication cadence.
- Support Production, Engineering, Quality and Planning teams with accurate, timely material availability information.
- Directly support the SCM team in London and pick up expediting activities for Boston and Vancouver when needed, working across time zones with the local buyers.
This role owns the delivery performance of orders already placed. It does not place purchase orders, negotiate pricing or own supplier selection decisions.
WHAT WE'RE LOOKING FOR
Experience & Qualifications
- 3+ years of expediting, procurement operations, material control or supply chain experience in manufacturing, robotics, technology, aerospace/defence or automotive.
- Proven track record of running an open order book of several hundred lines across engineered parts (machined, sheet metal, cast, PCBA, cables) and catalogue items.
- Experience in a new product introduction or low-volume build environment where priorities and schedules move daily.
- Experience of working in a fast-paced, high-growth or start-up environment with tight build deadlines, shifting priorities and limited process maturity.
- Working knowledge of Incoterms, basic import/export documentation and inbound freight.
- Strong with numbers and data: able to analyse open order, lead time and delivery data, spot trends and exceptions, and present a clear, accurate picture of supply status.
- Awareness of export controls (including EAR) relevant to robotics and technology.
- CIPS or APICS qualification desirable, not essential.
Technical Skills
- Proficient in Google Workspace (Sheets in particular), Jira and Slack; able to build and maintain an open order tracker from scratch.
- Experience with MRP/ERP systems desirable; this role runs on Jira and Google Sheets rather than a formal ERP.
- Strong numerical accuracy and attention to detail, comfortable reconciling lead times, quantities, dates and revisions.
- Able to read a BOM, understand part numbers, drawing revisions and change control.
Behavioural Skills
- Persistent and tenacious with suppliers while remaining professional; comfortable on the phone every day.
- Highly organised with relentless attention to detail; nothing is allowed to drop.
- Calm under pressure and able to prioritise many competing demands in a fast-paced, engineering-driven environment.
- Clear communicator who gives stakeholders a straight, factual status.
- Professional, motivated, and able to operate autonomously.
WHAT WE OFFER
1. Competitive day rate, based on experience
2. Office perks: free breakfasts, lunches, snacks, and regular team events
3. Collaboration with top-tier engineers, researchers, and product experts in robotics
4. Startup culture prioritising speed, transparency, and minimal bureaucracy
Location: New York; New Jersey; Maine; North Carolina; Florida; Massachusetts; South Carolina; Virginia; Connecticut; Georgia; Pennsylvania
Workplace: Remote
The Deal Desk Manager is a multifaceted strategic and operational advisor to our most complex and highest growth region within our Deal Desk Function. They will work very closely with our Revenue Operations, Finance, Legal, Product and Marketing teams to provide strategic quoting and deal structuring support to the US and Global Sales Team.
Important notes: This is a fixed-term opportunity for 3 months with an option to extend. While this opportunity is remote, we are prioritizing candidates who reside in CST and EST time zones.
In one year you’ll know you were successful if…
- You’ve led Deal Desk coverage for sales to Crypto exchanges, financial technology (“fintech”) and/or payment solutions customers and support sales goals, materially de‑risking coverage during high volume and high stress deal strategy
- You’ve driven data‑backed analytics and pricing frameworks that have shifted approvals and pricing from intuition to objective guardrails and precedent.
- You have been the go‑to commercialization partner for Legal, Product, Services, and Finance on non‑standard SKUs and new offerings within both SaaS and on-prem environments turning ambiguous edge cases into repeatable processes.
- You have demonstrated clear leadership capability through mentorship, enablement, and conflict‑resolution maturity, particularly in leading team member onboarding and embodying Chainalysis leadership principles such as Coach & Empower and Strong Convictions, Loosely Held.
- You’ve developed in-depth knowledge of Chainalysis licensing and pricing models to provide deal structuring and quoting support to our global sales teams
- You’ve become the expert creative problem solver who finds a way to meet customers’ needs while adhering to our company’s overall strategy
- You perform price / discount realization analysis, combined with relevant deal context, and present executive level summaries with actionable recommendations to key business approvers
- You provide both tactical and strategic guidance to our Sales teams by coaching on contract objection-handling techniques, alternative contract options, and best practices to help close deals
- You function as point of contact and subject matter expert / project manager for Sales on deal pricing matters and questions related to common customer requests regarding deviations from Chainalysis standard operational processes, infosec standards, and SLA/engineering positions.
- You look for opportunities to create meaningful partnerships with the field and other stakeholders (enablement, training, QBR participation, etc.)
- You’ve built analytics, KPIs and business processes relevant to pricing, and use performance insights to drive improvements and share key learnings with executive-level leadership
- You partner with regional leadership to prioritize and organize projects and deals for critical deadlines at customer and for month-end, quarter-end, and year-end
- You collaborate with the Sales Enablement team to create training content for your region to ensure Sales is informed on new products, best practices and regular updates to policies, etc.
- You create, maintain and innovate with respect to an ongoing knowledgebase of common issues arising during deal cycles.
- You establish key plays for the Deal Desk team and ensure they are enabled to be the most creative and effective they can be.
A background like this helps:
- Strong experience within a Deal Desk role for 5-7 years, but also including related processes such as sales operations & enablement, finance, and/or legal, with specific experience around deal structuring/quoting complex SaaS transactions for a fast-growing multinational company
- Analytical mindset and recognized competency for in depth analysis and modeling
- Leader in key stakeholder activities assigned from cross-functional projects or programs, including the gathering, analyzing, prioritization, and complexity categorization of business requirements
- Solid understanding of the Quote to Order stages within the Lead to Cash lifecycle with Salesforce CRMs
- Working knowledge with revenue recognition (GAAP, ASC 606)
- Salesforce, Salesforce CPQ is required
- Experience leading a team is preferred, with extensive experience in one-on-one mentoring and coaching sessions with team members of all levels.
- Must be comfortable representing the company to customers in negotiations and resolving customer satisfaction issues
- Advanced written, verbal, and interpersonal skills in order to effectively communicate policies and procedures to all levels of staff and management, particularly the ability to explain complex concepts clearly and concisely across all levels of the organization
- Excellent collaboration, reinforces alignment with business partners and managers.
- Excellent planning, time management, communication, decision making, presentation, organization, and interpersonal skills.Strong attention to detail, quantitative and communication skills
- Ability to work in a fast paced, high pressure environment and jump in on operational troubleshooting often and as needed
- Strong Google Suite/Microsoft Suite skills
AI at Chainalysis
AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it.
AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before.
About Chainalysis
Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation.
You belong here.
At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture.
We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.
Location: Seoul
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
About the role
You'll bring together two important parts of our go-to-market strategy.
First, enterprise growth. You'll work with sales to build demand and accelerate opportunities across Korea's most important and highly regulated organizations, including the major conglomerates (chaebol), financial institutions, telecommunications companies, and other strategic accounts.
Second, sovereign and public sector. Korea has a strong national agenda around AI capability, technology sovereignty, and digital government. You'll help build trusted relationships with government agencies, public institutions, and policy stakeholders through executive engagement, policy-led conversations, roundtables, and high-touch experiences.
This is an opportunity to build the playbook rather than inherit one. As the first marketer in the country, you'll have significant ownership over strategy and execution, with the autonomy to experiment, move quickly, and see a direct connection between your work and Mistral's growth in Korea.
WHAT YOU'LL DO
CREATE EXCEPTIONAL FIELD EXPERIENCES
- Own the strategy and execution of Korean events, industry conferences, executive briefings, customer experiences, and intimate leadership gatherings.
- Develop experiences that go beyond traditional events, creating meaningful conversations between Mistral, customers, partners, and industry leaders.
- Balance strategic thinking with hands-on execution, from developing the program concept to being on-site to make it happen.
- Manage project timelines, vendor relationships, logistics, and speaker coordination with precision.
- Establish Mistral's presence in key local moments, from AI and cloud industry events to executive forums and closed-door roundtables.
CRAFT THE KOREAN MARKETING STRATEGY
- Develop and execute Mistral's field marketing strategy for Korea, translating global priorities into locally relevant programs.
- Work closely with the local sales team to identify market opportunities, priority accounts, and the programs that can have the greatest commercial impact.
- Own and optimize the Korean field marketing budget aligned to GTM objectives.
- Establish a clear view of marketing performance, from engagement and account penetration through to pipeline and revenue contribution; analyze results, extract learnings, and iterate.
BUILD TRUSTED RELATIONSHIPS WITH GOVERNMENT AND PUBLIC SECTOR
- Create high-touch marketing programs for government and public sector audiences, including executive roundtables, VIP briefings, and delegation visits.
- Help position Mistral as a credible and trusted partner in conversations around AI, technology sovereignty, and digital transformation.
- Work closely with sales and leadership to create meaningful engagement with senior government and public-sector stakeholders.
ACCELERATE STRATEGIC ENTERPRISE ACCOUNTS
- Partner with the sales team to develop account-based marketing strategies across priority accounts, including the large conglomerates and regulated enterprises that define the Korean market.
- Create highly targeted 1:1 and 1:few campaigns designed to open doors, deepen relationships, and accelerate complex, relationship-driven sales cycles.
- Connect campaigns, events, content, and executive engagement into cohesive account strategies that move opportunities forward.
SUPPORT THE LOCAL ECOSYSTEM
- Develop joint marketing and go-to-market programs with strategic local partners, including Korean GSIs, cloud providers, and technology partners.
- Work with partners to extend Mistral's reach and create new opportunities for customer engagement.
- Identify new partnership opportunities that can strengthen Mistral's position in Korea.
BRING KOREA'S VOICE TO MISTRAL
- Represent the needs, insights, and opportunities of the Korean market within the global marketing organization.
- Partner with Product Marketing and Demand Generation to adapt global messaging, campaigns, and assets for the local market, including Korean-language localization.
- Bring a deep understanding of local customer needs, culture, regulations, and competitive dynamics to inform our global strategy.
- Identify what is working in-market and turn those learnings into repeatable approaches.
WHAT WE'RE LOOKING FOR
MUST HAVE
- 5+ years in field marketing (owned events, conference sponsorships, partner marketing, ABM).
- Strong experience in the Korean market, with a deep understanding of its commercial and cultural dynamics; including how enterprise buying decisions are made and how relationships are built.
- Enterprise B2B tech background, with an understanding of enterprise selling and B2B tech business models.
- Experience marketing to enterprise, regulated, or public sector audiences, ideally with exposure to financial services, telecommunications, or government.
- Experience creating high-touch executive programs such as roundtables, VIP briefings, customer events, or policy-focused engagements.
- Strong understanding of account-based marketing, with the ability to build programs around strategic accounts and complex enterprise sales cycles.
- Experience developing joint GTM or co-marketing programs with partners such as GSIs, telcos, cloud providers, or technology vendors.
- Native-level Korean and professional fluency in English; able to represent Mistral confidently with senior audiences in both languages.
- Strong hands-on project management experience and the ability to deliver in a fast-paced, high-growth environment.
- Content creation skills, or the ability to collaborate with content and design teams.
NICE TO HAVE
- Experience in AI companies or marketing AI/infrastructure products.
- Experience as a first-in-country or first-in-region marketing hire, building a function from scratch.
FOUNDATIONAL SKILLS
- Problem-solving and strategic thinking; able to translate business needs into an actionable field marketing plan.
- Proactive, adaptable, hands-on.
- Strong project management and creative thinking.
- A strong commercial mindset: able to connect marketing activity to account engagement, pipeline, and business outcomes.
- High ownership and low ego: comfortable creating structure where there isn't one, making decisions quickly, and taking responsibility for the outcome.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Islamabad, Pakistan
Workplace: remote
About the job
Join Tether and Shape the Future of Digital Finance
At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction.
Innovate with Tether
Tether Finance:
Our innovative product suite features the world’s most trusted stablecoin, USDT, relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services.
Tether Power:
Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities.
Tether Data:
Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like KEET, our flagship app that redefines secure and private data sharing.
Tether Education:
Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity.
Tether Evolution
: At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways.
Why Join Us?
Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry.
If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you.
Are you ready to be part of the future?
About The Job
We are seeking a highly driven Expansion Manager to expand Tether’s growth and presence in South Asia through adoption of its solutions, products and services. The Expansion Manager will play a pivotal role in identifying and executing new business opportunities, establishing strategic partnerships, and navigating regulatory landscapes. This role requires close collaboration with internal teams to develop and implement go-to-market strategies in South Asia and across the region.
This is an exciting opportunity for a passionate professional who believes in financial inclusion, digital currencies, and driving innovation in APAC’s financial ecosystem. Frequent local and international travel is required.
The ideal candidate is a strategic and entrepreneurial leader with a proven track record in business development, market expansion, and partnership management. You have:
A degree in Business, Management, or Finance (MBA preferred).
Strong analytical skills and experience in setting/monitoring KPIs.
A proactive, independent, and well-organized approach to work.
The ability to thrive autonomously in fast-paced, ambiguous environments.
A history of successfully building and managing strategic partnerships.
Responsibilities:
Business Development & Partnerships
Identify, engage, and secure new business opportunities in South Asia and in the Francophone region.
Build strong relationships with partners, customers, and stakeholders.
Build and manage commercial and strategic partnerships with Ivorian banks, fintechs and large corporates
Develop pipeline of USDt integration opportunities across the Francophone countries payment ecosystem
Market Strategy & Execution
Design and implement go-to-market strategies to expand Tether’s products and services.
Track and analyze KPIs to assess and optimize market strategies.
Market Research & Competitive Analysis
Conduct in-depth market research to identify trends, threats, and growth opportunities.
Analyze USDt and fiat flows for data-driven decision-making.
Monitor regulatory changes and assess their business impact.
Stakeholder & Government Engagement
Manage relationships with regulators, government agencies, and industry bodies.
Represent the company at key meetings and industry events.
Marketing & Community Engagement
Support and participate in fintech events, conferences, and meetups to enhance brand visibility.
Requirements:
Deep knowledge of the South Asia market, culture, and regulations in blockchain, fintech, finance, remittances, and payments.
Existing relationships at relevant regulators in South Asia
7-10 years work experience in cross-border settlements, mobile money, and/or payment infrastructures; telecom or banking experience is a plus.
Fluent in English, with a Business, Management, or Finance degree (MBA preferred).
Strong communication, negotiation, and relationship-building skills with partners, regulators, and stakeholders.
Proven experience in partnerships, KPI monitoring, and business growth.
Analytical, strategic, and results-driven with problem-solving skills.
Entrepreneurial background and project management expertise.
Comfortable in fast-paced, evolving environments with international travel readiness.
Important information for candidates
Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles:
Apply only through our official channels. We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/
Verify the recruiter’s identity. All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website.
Be cautious of unusual communication methods. We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms.
Double-check email addresses. All communication from us will come from emails ending in @tether.to or @tether.io
We will never request payment or financial details. If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately.
When in doubt, feel free to reach out through our official website.
Location: United States
Workplace: Remote
Location: United States (Remote)
Employment Type: Full-time
Schedule: Full-time, 9 AM–5 PM EST
Reports to: CEO (directly) · No direct reports
Compensation: 90,000–110,000 gross annually
Industry: DTC / E-commerce / Consumer Products
About the Opportunity
On behalf of our client, a growing US-based direct-to-consumer brand in the travel and everyday accessories space, we are looking for an experienced Affiliate & Creator Partnerships Lead to build and scale an in-house creator partnerships program.
The brand has reached an annual revenue run rate exceeding $10M and is now bringing key marketing functions in-house.
This is an opportunity to take ownership of creator partnerships from the ground up, building a scalable program that connects performance UGC, influencer collaborations, TikTok Shop affiliates and performance-driven creator partnerships with measurable business results.
You will report directly to the CEO. The role has no direct reports: you lead the program and the creator relationships, not a team.
We are looking for a hands-on professional who understands both the relationship-building and commercial sides of creator marketing.
What You'll Do
Creator Acquisition & Partnerships
- Identify, evaluate, and recruit UGC creators, influencers, TikTok Shop affiliates, and long-term brand partners.
- Build relationships with creators who align with the brand's audience, products, and commercial goals.
- Manage personalized outreach, negotiations, onboarding, product seeding, fees, commissions, and content usage rights.
- Develop repeat collaborations with high-performing creators.
TikTok Shop & Affiliate Growth
- Recruit and activate TikTok Shop affiliates to drive product discovery and sales.
- Monitor affiliate engagement, conversions, revenue, and creator-level performance.
- Identify opportunities to improve affiliate activation, retention, and repeat sales.
- Build a reliable network of commercially productive affiliate partners.
UGC Production & Campaign Management
- Collaborate with the Creative Strategy team to translate approved creative briefs into actionable creator assignments.
- Coordinate product samples, content production schedules, deliverables, revisions, and approvals.
- Ensure content meets creative requirements and is delivered on time.
- Manage content usage permissions and coordinate asset handoffs to the marketing team.
Performance & Program Optimization
- Track creator performance across content quality, affiliate sales, conversions, engagement, and partnership efficiency.
- Identify top-performing creators and opportunities for repeat collaborations.
- Use performance insights to improve creator selection, briefs, partnerships, and program investment.
- Develop organized creator pipelines, reporting systems, and repeatable workflows.
What We're Looking For
- Proven hands-on experience managing creator partnerships, influencer marketing, or UGC programs within DTC or e-commerce brands.
- Practical experience with TikTok Shop affiliate programs, including creator recruitment, activation, performance tracking, and growth.
- Experience managing performance-focused UGC creators and content production for paid advertising.
- Strong understanding of different creator partnership models, including paid UGC, influencer collaborations, affiliate commissions, and long-term partnerships.
- Demonstrated ability to measure creator-level performance and translate results into actionable improvements.
- Experience with creator outreach, negotiations, product seeding, deliverables, usage rights, and creator management tools.
- Ability to build and manage organized creator pipelines and scalable partnership processes.
- Strong communication, relationship management, analytical, and organizational skills.
- A proactive, independent working style with the ability to take full ownership of a function.
What Success Looks Like
- A growing network of qualified, activated, and productive creators.
- Strong affiliate engagement and measurable TikTok Shop sales contribution.
- Consistent delivery of high-quality UGC assets for marketing campaigns.
- Improved creator retention and repeat collaboration rates.
- Clear performance reporting and data-driven partnership decisions.
- A scalable, well-organized creator partnerships program.
Why Join?
- Build from the ground up: Take ownership of an in-house creator partnerships function and shape its processes.
- One of the first in-house marketing hires: The brand is moving key marketing functions in-house, and you will help set how this function works from day one.
- Direct access to the CEO: Report directly to the founder and contribute to decisions shaping the creator partnerships function.
- Build alongside a new marketing team: Join creative strategy, social media, and paid media specialists as the company develops its in-house marketing capabilities.
- A brand entering its next phase: The company is preparing to launch a new luggage line alongside its backpack and accessories range.
- Make a measurable impact: Connect creator relationships with content performance and e-commerce growth.
- Remote opportunity: Work remotely from anywhere in the United States.
Hiring Process
1. Initial screening with OnHires
2. Interview with the CEO
3. Practical assessment
4. Assessment review with the CEO
Location: London, England
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
About the team
The Value Proposition & New Benefits team owns what our core value proposition for subscription should be, and the new benefits that bring it to life. We sit within the wider Subscription EMEA org, whose vision is to create the world's leading membership programme in local commerce, delivering unprecedented value and a world-class experience to members.
The role
We're looking for an Associarte, Strategy & Operations Manager to own strategy and execution for new benefits within Subscription. This is a hybrid strategy/build/run role: you'll define what to launch, then work cross-functionally to get it shipped and measure whether it's working. You'll be expected to move fluidly between strategic thinking and hands-on execution — this is not a role where strategy stops at a slide deck.
Typical problems you'll own:
What new benefits should we launch for Subscription — which ideas are worth pursuing, and what's the business case for each?
How do we prioritise and sequence a pipeline of benefit ideas against limited engineering, design, and operational capacity?
How do we define success for a new benefit before launch — what does a good outcome look like, and what would tell us to kill it?
Once live, how is a benefit actually performing — impact on acquisition, retention, frequency, and member satisfaction — against its cost to serve, and what does that tell us to do next?
How do we take a benefit from a small pilot to a scaled, steady-state feature, and what needs to be true operationally for that to work?
What you'll do
Own the strategy and roadmap
for new benefits within Subscription — build the analysis, the business case, and the plan, and drive it through to execution.
Cross-functional delivery
— partner with Product, Engineering, Design, Data Science, Marketing, and Finance to take benefit ideas from concept to launch, without formal authority over any of them.
Build and prioritise the benefit pipeline
— evaluate a stream of ideas (experiential, use-case specific, or otherwise), size their potential impact and cost, and decide what's worth building next.
Track ongoing performance
— maintain visibility into each live benefit's impact on acquisition, retention, frequency, and satisfaction against its cost to serve, flagging when something needs attention.
Scale what works
— take benefits from small pilots to steady-state features, defining the operating model, reporting cadence, and processes needed to run them sustainably.
Bring outside-in perspective
— track what Uber One, DashPass, Wolt+, Just Eat and Amazon Prime are doing with membership benefits, and translate what's relevant into Deliveroo's context.
Communicate to senior stakeholders
— write clear strategy documents and present recommendations, trade-offs, and results to leadership.
What we're looking for
5+ years of experience in strategy & operations, strategy consulting, or business operations — ideally with exposure to marketplaces, subscription/membership businesses, or consumer tech.
Commercial acumen
: strong understanding of marketplace dynamics and subscriber value; comfortable building a business case and owning a set of P&L-adjacent metrics.
Analytical rigor
: comfortable interpreting data and experiment results to make a clear business call — you'll partner with Data Science on the "how" and "so what."
Bias for action and ownership
: able to bring structure and clarity to ambiguous problems ("what should we build, and how will we know it worked?"), and to drive execution personally rather than just recommend.
Cross-functional influence
: track record of aligning senior stakeholders and diverse functions (Product, Eng, Finance, Marketing) around a shared plan in a fast-moving, matrixed environment.
Excellent written and verbal communication — able to distill complex trade-offs into a clear recommendation for leadership.
Nice to have
Multi-market experience across EMEA
Background in a subscription, loyalty, or membership business (delivery, e-commerce, fintech, or otherwise).
Benefits (Deliveroo standard — adjust per market)
Free Subscription
Up to 5% matched pension contributions
Equity / share awards eligibility
25 days annual leave plus bank holidays, increasing with tenure, plus 1 day paid volunteering leave
Funded private healthcare (core plan), with option to add family
Wellbeing perks: on-site gym / discounted gym membership, GymPass access
Enhanced parental leave from day one
Learning & development budget and access to RooLearn
Cycle to Work / Season Ticket Loan schemes
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: United States
Workplace: Remote
Location: Remote, United States
Commitment: Full-time, 9 AM–5 PM EST
Engagement: Senior independent contractor
Compensation: Fee negotiated based on experience and engagement model
Works directly with: CEO
About Our Client
Our client is a growing US-based direct-to-consumer brand in the travel and commuter accessories space, with a revenue run rate exceeding $10M. The company sells backpacks, carry-on gear and accessories through Shopify and TikTok Shop.
The company is building its internal marketing function, with paid acquisition as one of its key growth pillars. Its primary paid channels are Meta and TikTok.
The Role
You will own hands-on paid acquisition across Meta and TikTok. This is an operator role: you personally manage advertising accounts, make budget and optimization decisions, and turn creative performance data into clear direction for the Creative Strategy Lead.
This is not a people-management position. You are expected to remain directly involved in campaign execution, optimization and performance analysis.
You will work closely with Creative Strategy. They lead concepts, briefs and the cross-channel creative roadmap. You own account structure, delivery, asset-level analysis and testing execution. Together, you review results and decide what to iterate, scale or stop.
Responsibilities
Paid Media Strategy and Account Ownership
- Develop and execute DTC acquisition strategy, campaign architecture and channel allocation across Meta and TikTok.
- Independently make and own campaign and optimization decisions within approved budgets.
Creative Performance Analysis and Testing
- Analyze performance at the individual creative level: hooks, formats, messages, concepts, fatigue, delivery patterns and conversion outcomes.
- Design and execute rigorous creative tests: isolate variables, document hypotheses and results, identify scalable winners.
- Provide specific, evidence-based recommendations to Creative Strategy.
Budget Management and Profitable Scaling
- Allocate and scale spend with discipline against CAC, ROAS, MER, new-customer acquisition and contribution margin.
- Understand how creative quality affects account efficiency and scaling capacity.
Campaign Execution, Diagnosis and Recovery
- Launch and optimize campaigns, bidding, automation, pacing and experiments.
- Diagnose underperformance, including creative fatigue, offer or landing-page issues, tracking limitations and delivery shifts.
- Develop and execute recovery plans, measure outcomes and apply learnings to future campaigns.
Platform Expertise
- Stay current on meaningful changes in Meta and TikTok advertising systems, including Meta Andromeda and evolving automated campaign and creative-delivery capabilities.
- Evaluate the operational impact of these changes, test useful adaptations and explore additional channels when performance data supports expansion.
Requirements
- Personally managed at least $500K per month in DTC/e-commerce paid media spend, directly making budget allocation and optimization decisions. $1M+ per month under direct control is preferred.
- Proven expertise in creative-performance analysis and testing at scale, including asset-level patterns, creative fatigue, diversification, test design and commercial impact.
- Hands-on Meta and TikTok expertise, including current delivery, attribution, bidding and automation systems.
- Practical understanding of Meta Andromeda and the ability to adapt campaign structure, creative testing and optimization strategies to platform changes.
- Demonstrated ability to maintain acceptable acquisition efficiency while scaling, with strong command of CAC, ROAS, MER and contribution margin.
- Documented examples of performance decline, root-cause diagnosis and recovery, including creative-driven interventions.
- Experience translating paid-media findings into actionable creative recommendations while collaborating with a separate creative-strategy owner.
- Independent DTC commercial judgment and repeatable campaign and testing systems.
- Based in the United States.
How Success Is Measured
- Testing quality and throughput: Clear hypotheses, meaningful variations, documented outcomes and evidence-based decisions to iterate, scale or stop.
- Creative contribution: Identifying winners, detecting fatigue, improving the creative mix and connecting asset-level learning to business results.
- Budget ownership and economics: Disciplined allocation and scaling evaluated through CAC, MER, ROAS and contribution margin in context.
- Performance recovery: Timely root-cause diagnosis, decisive corrective action and measurable results.
- Platform mastery: Informed adoption or rejection of meaningful Meta and TikTok changes.
Why This Role
- Own meaningful DTC media investment across Meta and TikTok, with real responsibility for performance decisions at scale.
- Work directly with the CEO and Creative Strategy, turning creative testing and platform insights into commercially effective acquisition.
- Contribute to the development of a growing consumer brand's marketing function.
- Explore new acquisition channels when the evidence supports expansion.
Hiring Process
1. Initial screening with OnHires
2. Interview with the CEO
3. Practical assessment
4. Assessment review with the CEO
Location: United States
Workplace: Remote
Hiring Partner: OnHires, on behalf of our client
Employment: Full-time · Remote · United States
Schedule: Monday–Friday, 9-to-5
Compensation: 100,000-120,000 per year
About Our Client
Our client is a growing US-based direct-to-consumer brand specializing in bags, backpacks, travel accessories, and everyday carry products.
As the company expands its product portfolio and builds out its in-house marketing capabilities, it is looking for a Creative Strategy Lead to take ownership of performance creative strategy and establish a structured, insight-driven creative testing process.
This is a newly created role reporting directly to the CEO, with the opportunity to shape how the brand develops, tests, and improves its advertising creative.
The Role
We are looking for a hands-on Creative Strategy Lead who combines strong consumer understanding, original creative thinking, direct-response storytelling, and performance analysis.
You will own the creative process from customer research and concept development through scripting, briefing, creative direction, testing, and iteration.
Your primary focus will be paid advertising creative, particularly across Meta, TikTok, and other relevant acquisition channels, while collaborating with the teams responsible for organic social and creator partnerships.
This is an individual contributor role with no direct reports. You will personally develop creative concepts, hooks, scripts, and briefs while working with creators, editors, and designers who produce the final assets.
You will collaborate closely with Paid Media, Social Media, and Creator Partnerships specialists, each of whom retains ownership of their respective functions.
Key Responsibilities
Creative Research & Concept Development
- Research customer motivations, purchasing behavior, pain points, objections, product use cases, and competitor positioning.
- Turn consumer insights into original advertising concepts, messaging angles, hooks, scripts, and visual directions.
- Develop creative variations tailored to different audiences, platforms, and stages of the customer journey.
- Identify opportunities to communicate product benefits through compelling direct-response storytelling.
Performance Analysis & Creative Testing
- Own and continuously improve the creative testing roadmap, with paid performance as the primary focus.
- Develop clear testing hypotheses, prioritize creative experiments, and document results and learnings.
- Analyze creative-level performance alongside Paid Media specialists, using metrics such as hook rate, hold rate, CTR, CVR, and CAC where relevant.
- Translate performance insights into stronger concepts, messaging, scripts, and creative iterations.
- Connect creative decisions to customer acquisition, conversion, and commercial outcomes.
Creative Briefing & Production Direction
- Personally write creative briefs, advertising scripts, hooks, and production guidelines.
- Translate creative concepts and testing hypotheses into clear, actionable instructions for creators, editors, and designers.
- Direct the creative development process from initial concept through final asset review.
- Review completed assets for messaging accuracy, creative quality, product representation, and alignment with testing objectives.
- Provide specific, actionable feedback to improve creative execution.
Creative Systems & Collaboration
- Establish repeatable workflows connecting consumer research, creative development, production, testing, and iteration.
- Maintain clear creative priorities and an organized testing roadmap.
- Collaborate with Paid Media, Social Media, and Creator Partnerships teams to align creative strategy with channel objectives.
- Improve creative quality, production efficiency, and the consistency of performance-driven decision-making.
What We're Looking For
Required Experience & Skills
- Proven hands-on performance creative strategy experience with DTC brands selling physical consumer products, including ownership of creative concepts, testing, and performance-driven iteration.
- Recent experience developing paid advertising creative for e-commerce or direct-to-consumer products.
- A portfolio demonstrating personally developed creative concepts, hooks, scripts, and briefs, ideally supported by testing insights and measurable commercial outcomes.
- Strong consumer research skills and the ability to translate customer insights into compelling advertising concepts.
- Excellent direct-response copywriting, storytelling, and creative judgment.
- Demonstrated experience developing and executing structured creative testing programs.
- Ability to interpret creative performance data and use findings to guide subsequent creative decisions.
- Experience briefing and directing UGC creators, video editors, designers, and other creative production partners.
- Ability to take ownership of creative strategy while remaining actively involved in hands-on execution.
- Strong collaboration and communication skills, including professional English proficiency.
Nice to Have
- Experience working in-house with a physical consumer-product DTC brand.
- Background in lifestyle, fashion, accessories, travel products, outdoor gear, or related consumer categories.
- A track record of sustained ownership, long-term contributions, and measurable creative improvements within a brand or client account.
We value demonstrated expertise, the quality of your work, and your ability to drive meaningful creative improvements over job titles alone.
What Success Looks Like
- A consistent pipeline of original, differentiated advertising concepts grounded in customer research.
- A structured and prioritized creative testing roadmap with documented hypotheses, results, and learnings.
- High-quality, production-ready scripts and briefs that enable efficient creative execution.
- Clear, actionable creative direction and feedback for production partners.
- Continuous, evidence-based improvements in creative performance.
- Strong collaboration between creative strategy, paid media, and creator teams.
- Creative decisions that contribute to customer acquisition efficiency, conversion, and business growth.
Why Join
- Own the creative strategy function: Take responsibility for building and improving the brand's performance creative process.
- Direct access to the CEO: Have a voice in creative priorities and work closely with the person setting the company's direction.
- Make a measurable impact: Connect your ideas and creative testing decisions to real commercial results.
- Stay hands-on: Focus on creative thinking, research, scripts, testing, and execution rather than people management.
- Help shape a growing DTC brand: Work with an expanding portfolio of products designed for travel, work, and everyday life.
- Help build the in-house marketing function: Join a growing team and shape how creative strategy operates as the brand scales.
Hiring Process
1. Introductory interview with an OnHires recruiter.
2. Interview with the CEO.
3. Practical case assignment.
4. Follow-up discussion of the assignment.
Location: Cluj-Napoca, Romania
Blue Projects is a full service Design, Engineering, Project Management and Construction Management company with international experience delivering complex greenfield and brownfield developments for global blue chip clients across retail, commercial and industrial sectors. We operate with a flexible, client focused approach, applying lean design and lean construction methodologies to ensure seamless cross discipline interface management and consistent quality.
With a presence in 53+ countries and 26 offices, our teams have successfully delivered 500+ projects totaling more than €8 billion in value—combining hands on ownership with a culture that prizes safety, down to earth collaboration, and being “always deliver & pleasant to work with.”
Deliver here. Grow here.
We are seeking an experienced Senior Software Engineer to develop internal software applications and digital solutions from our Cluj-Napoca office. In this full-time role, you will collaborate with colleagues across technical and business disciplines to design, build, integrate and maintain reliable software solutions.
Role Overview
The Senior Software Engineer will translate business and technical needs into functional software, strengthen existing applications, and support sound engineering practices across version control, testing, documentation and deployment. The role also contributes to cloud, database and third-party integrations, modern AI-assisted development methods, technical architecture and the long-term maintainability of Blue Projects’ internal software capability.
Job Description
Design, build and maintain applications, APIs and integrations.
Turn business and technical requirements into functional software solutions.
Review, enhance and extend existing applications.
Establish robust practices for version control, testing, documentation and deployment.
Work with cloud infrastructure, databases and third-party systems.
Use modern development approaches, including AI-assisted software engineering.
Contribute to technical architecture and long-term software maintainability.
Qualifications
At least 5 years of professional software development experience.
Strong experience with Python, C#, TypeScript/JavaScript or comparable technologies.
Experience working with APIs, databases and application integration.
Familiarity with Google Cloud, AWS Cloud or Microsoft Azure.
Practical knowledge of Git, automated testing and software security.
Experience using modern AI-assisted development tools.
Ability to work independently while collaborating effectively with multidisciplinary teams.
Nice to have
Experience developing enterprise or technical applications.
Familiarity with engineering, construction or manufacturing environments.
Experience integrating software with established enterprise platforms.
Previous experience in a small development team or in helping to establish development practices.
Additional Information
Career growth & well being
At Blue Projects, you’ll join a smart, open and communicative team with access to Online Learning Platforms, psychological and well being services, and an Employee Assistance Program.
Benefits (country specific)
Business health insurance coverage, access to sports and relaxation services, and performance based annual bonus; role appropriate equipment such as laptop, mobile phone, and data plan.
Global mobility
Opportunities for international assignments aligned to our Global Mobility Policy, with clear, equitable and standardized terms and conditions for short and long term engagements.
Our culture
We value safety, integrity, flexibility, and being great partners to our clients—operating with hands on ownership and a down to earth, high performance mindset.
Inclusion & Equal Opportunity
Blue Projects is committed to inclusion, dignity and respect, with zero tolerance for bullying, harassment or discrimination. We provide impartial support mechanisms and clear procedures to ensure a respectful workplace for all colleagues, contractors and agency workers.
GDPR & confidentiality
By applying, you consent to the use of your personal data strictly for recruitment purposes, in accordance with our GDPR practices; access is limited to authorized staff and handled confidentially.
About Blue Projects
Formed in Romania in 2007, Blue Projects brings together dedicated and experienced engineers, architects and project managers with a track record of delivering complex, fast track developments worldwide. Our brand personality is dynamic and client oriented, focused on creating a memorable, meaningful and contemporary impact—supported by consistent standards and identity.
How to apply
Please submit your CV. Shortlisted candidates will be contacted to discuss next steps.
Location: United Kingdom; Dubai; Spain
Workplace: remote
Help Us Build The Future of Travel
At Airalo, we're making it easier for people to stay connected wherever they travel. As the world's first eSIM store, we help millions of travelers access affordable mobile data in 200+ countries and regions around the world.
Today, we're a team of 400+ people across 60+ countries, building a product used by travelers every day. We've grown quickly, but we've worked hard to keep what matters: trust, ownership, and the freedom for people to do great work without unnecessary layers or bureaucracy.
We're fully remote by design, genuinely global, and united by a shared mission to make travel simpler for everyone.
Your Next Destination
Location: Remote, anywhere in Spain, the UK, or the UAE.
Contract:
Spain: Full-time, permanent contrato indefinido via Deel (our employer of record in Spain)
UK: Full-time, permanent (local contract)
UAE: Full-time, permanent via Deel (our employer of record in the UAE)
Benefits: Learn more about our benefits here in this link - https://airalo-public.notion.site/Benefits-25396a97ffca81fb9bc1f0be479f1be3?pvs=74
Languages: English is our main working language day to day, so you'll need to be comfortable communicating in it both in meetings and async.
Curious what it's actually like to work at Airalo? We've put together a guide for each of the hubs we hire from most, covering our benefits, remote culture, employment setup, and what our team values most:
Life at Airalo · España: https://airalo-public.notion.site/life-at-airalo-espana
Life at Airalo · United Kingdom: https://airalo-public.notion.site/life-at-airalo-united-kingdom
Life at Airalo · United Arab Emirates: https://airalo-public.notion.site/life-at-airalo-united-arab-emirates
We're looking for a driven and experienced Director of Global Key Accounts to lead our partner success and growth strategy for Airalo's most strategic partners worldwide.
This role will oversee a global portfolio of strategic B2B and B2B2C partners, including travel companies, fintech platforms, mobile providers, and super apps, ensuring that they are not only retained but continuously growing in value.
The successful candidate will directly own our largest global accounts and lead a team of regional Key Account Managers and execs, working cross functionally with Product, Marketing, Finance, and Operations to deliver exceptional results.
This is a high visibility commercial leadership role requiring a balance of relationship management, commercial acumen and strategic thinking.
What You'll Do:
Lead the global key account strategy across all regions, driving partner growth, performance, and satisfaction.
Own the global key accounts revenue targets, budget, and P&L, setting regional targets, tracking delivery against plan, and being accountable for margin and results.
Prioritize accounts, markets, and team resources by revenue potential, strategic value, and risk, focusing effort where it drives the most growth and making clear trade offs when capacity is limited.
Directly own and build deep, trusted relationships with Airalo's largest strategic partners, from onboarding through to long term success.
Identify upsell, cross sell, and expansion opportunities across product lines (e.g. API, white label, corporate plans) and across markets.
Serve as the senior commercial point of contact for priority accounts, regularly engaging at C level and leading negotiation of major renewals and commercial terms.
Build, manage and mentor a global team of regional Key Account Managers and executives, ensuring clear goals, coverage, development, and execution.
Collaborate with the wider Partnerships, Product, Marketing, and Finance teams to ensure partner needs are met and growth opportunities are realized.
Proactively manage partner performance using data, insights, and KPIs to spot trends, mitigate risks, and unlock growth, and own forecasting and reporting for the global book.
Ensure contracts, SLAs, and partner communications are tracked and actioned in a timely and professional manner.
Define how accounts are tiered and handed over between Business Development and Key Accounts through their lifecycle, and help shape the evolution of Airalo's partner experience through scalable processes, playbooks, and best practices.
What you'll bring:
8+ years in account management, partnerships, or business development roles (growing strategic accounts in B2B/B2B2C models), with experience in the travel or tech industry or B2B-focused businesses
4+ years running high performing teams, with a proven ability to build, lead, and develop managers across regions and time zones
Excellent relationship building, negotiation, and communication skills, including credibility with C level stakeholders
Data driven mindset with strong commercial acumen, including ownership of revenue targets, budgets, and P&L
Ability to narrate a great story. Airalo's unique story and the problem we solve for our users makes it a compelling pitch for customers and partners
Ability to employ sales techniques, including effective questioning, objection handling, consultative selling, and solution selling
Fluent in English; other languages are a strong advantage
Experience working with CRMs (HubSpot is an advantage)
Willingness to travel as needed
Why People Join Us
🇪🇸 Why people join us in Spain
We started Airalo to make staying connected effortless, wherever you are in the world. Today, millions of travelers rely on our eSIMs, and many of the people building the product were customers first.
Our team is united by a shared belief that great work happens when people are trusted to own what they do. As Airalo continues to grow, so do the opportunities to learn, take on new challenges, and make a real impact.
For many of our teammates in Spain, it's the combination of stability, flexibility, and genuine work-life balance that makes Airalo feel like home.
🇬🇧 Why people join us in the UK
We started Airalo to make staying connected effortless, wherever you are in the world. Today, millions of travelers rely on our eSIMs, and many of the people building the product first discovered us as customers.
Our team spans 60+ countries, but what people often notice quickly is how work actually feels here. There's trust to own what you do, space to focus without constant layers of process, and a clear sense of what you're responsible for from day one.
As Airalo continues to grow, people tend to stay for a mix of things: the chance to work on a product used globally, the autonomy to shape how they work, and the opportunity to keep taking on new challenges without getting stuck in one lane.
🇦🇪 Why people join us in the UAE
We're a fully remote team across 60+ countries, built on a simple idea: trust people to own their work and deliver without unnecessary layers or heavy process getting in the way.
Many people joining us from the UAE are looking for clarity in scope and real ownership in their role. They want to know what they're responsible for, how success is measured, and have direct access to the people making decisions.
What often stands out is the combination of a global, product-led company with a flexible remote setup. For many, it's the opportunity to work on a product used by millions of travelers worldwide, alongside a team that moves quickly and values clear ownership and accountability.
Before You Hit Apply
By applying, you acknowledge and agree that, in case of successful application, Airalo may request to run background checks as a condition for entering into an agreement with you. Rest assured that these checks will only occur upon your prior consent and at the end of the selection process, and will be strictly limited to what is allowed under the laws that are applicable to you. All data that you share or that we collect in connection with such checks will be processed in accordance with our Privacy Policy, available here: www.airalo.com/more-info/privacy-policy?srsltid=AfmBOooBT0rXAj1FaNelZ3VfN0wvhwzvAoxdtHnOKSVETpiSjiXVuycy
We sincerely thank all applicants in advance for submitting their interest in this opportunity. Airalo is an equal-opportunity employer and values diversity, equity & inclusion. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations upon request for individuals with disabilities throughout our job interview process.
At Airalo, we believe in roaming-free recruitment. Just as we provide clear connectivity for travelers, we provide clear salary ranges for our candidates. 🌍
📍 UK: £96,800 – £145,200
📍 Spain: €92,000 – €138,000
📍 UAE: 443,600 AED - 665,400 AED
Your Home Destination 🛫: Local market rates and cost of living vary, so your specific range depends on where you’re based. Most people join in the first half of the band, which leaves you plenty of room to grow, and you’ll see exactly how that looks from day one. In exceptional cases, where a candidate’s skills and experience clearly exceed what the role requires, we’re happy to talk about going higher. We’ll walk through your range together on your first call with our Talent team, so we’re all aligned for takeoff! 🎒✨
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Senior Manager, Digital Distribution
San Mateo, CA
| Hybrid (quarterly onsite weekly syncs)
Role Summary:
The Direct-to-Consumer (D2C) division is responsible for PlayStation Store’s digital content distribution strategy and revenue growth. Within this, the Digital Games Monetization (DGM) team plays a critical role in shaping the commercial strategy, optimizing content performance, and driving engagement across the PlayStation ecosystem.
The Senior Manager, Digital Games Monetization will be instrumental in developing and executing commercial strategies that maximize revenue and digital share for independent publishers. This role requires a data-driven, entrepreneurial, and commercially focused individual who understands content and customer lifecycle planning. The ideal candidate will be comfortable leveraging insights and data to drive business decisions, and working collaboratively across cross-functional teams, including working directly with our most strategic publishers.
This is a unique opportunity to contribute to PlayStation’s digital growth by applying data-informed strategies, innovative monetization techniques, and forward-thinking commercial plans!
What You’ll Be Doing:
Own and execute digital monetization strategies for the platforms most strategic publishers, focusing on revenue growth, engagement, and lifecycle planning.
Develop and optimize customer lifecycle strategies, ensuring key titles have strong visibility, promotional support, and long-term commercial success.
Leverage data and insights to inform pricing, promotional strategies, and content roadmaps that maximize sales and engagement.
Create and manage rolling product lifecycle plans for key titles, ensuring they align with broader DGS business objectives.
Partner with key publishers to secure content for PlayStation Store promotions, live service initiatives, and new release roadmaps.
Analyze market trends, player behavior, and competitive insights to refine digital sales strategies and uncover new revenue opportunities.
Drive collaboration between internal teams, including Global Partner and Developer Relations, Marketing, Store Operations, and Data Analytics—to ensure seamless execution of monetization strategies.
Support forecasting and business performance analysis, delivering data-backed recommendations to leadership on portfolio trends and opportunities.
Monitor and optimize digital storefront visibility and merchandising strategies to improve content discoverability and conversion.
Contribute to the evolution of PlayStation Store’s best practices, sharing insights that enhance monetization strategies across the business.
What We’re Looking For:
7+ years of experience in digital retail, gaming, or digital entertainment industries.
Proven ability to analyze data and apply insights to drive revenue growth and business strategy.
Strong commercial acumen, with experience in digital content sales, pricing, and promotions.
Deep understanding of content lifecycle planning and how customer behavior evolves over time.
Entrepreneurial mindset, with the ability to identify opportunities and drive innovative monetization strategies.
Ability to manage multiple projects and balance priorities in a fast-paced environment.
Demonstrated leadership experience, including coaching, mentoring, or directly managing team members, with the ability to balance strategic leadership and hands-on execution.
Experience working cross-functionally, influencing internal and external stakeholders to align on shared business objectives.
Excellent communication and negotiation skills, with a proactive and results-driven approach.
Familiarity with digital distribution platforms and industry trends in gaming and entertainment.
Ability to travel internationally, as needed.
#LI-SF1
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$179,300
—
$268,900 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Tokyo, Japan
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As an Enterprise Account Executive based in Tokyo, you'll drive the adoption of safe, frontier AI technology across Japan's enterprise market. You'll own the full sales cycle from prospecting to close, working with C-level executives at major Japanese corporations to help them transform their businesses with Anthropic's AI solutions.
Responsibilities:
Own and exceed revenue targets by winning new enterprise accounts and expanding existing relationships across Japan
Build and execute territory plans, identifying high-value opportunities in key Japanese industries including financial services, healthcare, technology, and manufacturing
Lead consultative sales processes with C-suite and senior technical stakeholders, positioning AI as a strategic business transformation driver
Orchestrate internal teams (Product, Engineering, Applied AI, Partnerships) to deliver customized solutions for complex enterprise requirements
Identify new use cases and contribute to Japan go-to-market strategy, providing critical feedback to shape product roadmap and regional approach
Translate technical AI capabilities into compelling business value propositions tailored to Japanese market needs
You may be a good fit if you have:
8+ years of enterprise sales experience in Japan driving adoption of emerging technologies with a consultative, solutions-oriented sales approach
Native-level Japanese fluency and business-level English required
A track record of managing complex sales cycles and securing strategic deals in the Japanese market by understanding multifaceted technical requirements and crafting tailored solutions
Demonstrated ability to navigate Japanese enterprise stakeholder ecosystems, building consensus through relationship-building and providing innovative solutions to disparate groups
Extensive experience negotiating highly complex, customized commercial agreements with multiple stakeholders in Japanese corporate environments
Proven experience exceeding revenue targets in fast-paced organizations by effectively managing an evolving pipeline and sales process
Excellent communication skills in both Japanese and English, with the ability to present confidently and build connections across all customer levels, from individual contributors to C-level executives
A knack for bringing order to chaos and an enthusiastic "roll up your sleeves" mentality. You are a true team player who thrives in ambiguous, startup-like environments
A strategic, analytical approach to assessing Japanese markets combined with creative, tactical execution to capture opportunities in key industries
Deep understanding of Japanese business culture, enterprise buying processes, and regulatory landscape
A passion for and/or experience with advanced AI systems. You feel strongly about ensuring frontier AI systems are developed safely
Strong candidates may have:
Experience selling emerging technologies (AI/ML, cloud platforms, or data analytics) to Japanese enterprises
Established relationships with senior executives at major Japanese corporations
Experience navigating Japanese procurement processes and working with system integrators
Understanding of AI/ML concepts and ability to discuss technical architectures
What We Offer
Competitive base salary and commission structure commensurate with experience
Equity participation
Comprehensive benefits package
Hybrid work model with flexibility
Opportunity to shape the future of AI adoption in Japan
Access to cutting-edge AI technology and world-class research team
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Illinois or Arizona
Workplace: hybrid
Lessen is the tech-enabled, end-to-end property service provider that is transforming how commercial and residential real estate services are delivered and managed at scale. Lessen’s technology platform provides data-driven insights that unlock key growth opportunities for the entire real estate ecosystem—including investors, owners, managers, and service providers. The company leverages a network of over 30,000 vetted, qualified vendors (Lessen Affiliates) serving clients with over 1 million properties and completing more than 3.5 million work orders annually across an expanding range of services. Lessen, LLC is a venture-backed, privately held company with offices in Scottsdale and Chicago.
The Director of Revenue Process & Technology leads the standardization, automation, and technology strategy that powers Lessen’s go-to-market engine. This role owns the design and enforcement of consistent processes across sales, marketing, and account management; drives the roadmap for Lessen’s GTM technology stack, anchored by Salesforce; and leads the adoption and utilization of AI and automation to make the entire sales cycle faster, more predictable, and more scalable.
What You'll Do:
Process Standardization
Define, document, and enforce standardized sales processes, lifecycle stages, and definitions across Sales, Marketing, and Customer Success so every function operates from the same playbook
Identify friction points across the funnel from lead generation through opportunity development, close, expansion, and renewal, and redesign of workflows to remove manual, redundant, or inconsistent steps
Establish data quality, field-level, and process-adherence standards, and implement governance to maintain data integrity as the organization scales
Deliver an end-state suite of reporting and analysis for revenue productivity measures
GTM Sales Technology
Own the strategy and roadmap for Lessen’s revenue technology stack, with Salesforce CRM as the system of record for sales, marketing, and customer success
Partner with ProdTech, the RevOps Team, Sales and Marketing on architecture, data model, automation (Flows), and integrations between Salesforce and adjacent revenue systems (marketing automation, CPQ, forecasting, and reporting tools)
Lead evaluation, selection, and deployment of supporting GTM technologies, including low/no-code platforms, to extend Salesforce’s capabilities without adding unnecessary complexity
Lead the organization’s Master Data Management (MDM) and data governance strategy across the GTM sales systems
Drive user adoption of the technology stack through training, enablement, and change management. Act as the escalation point for system usability and performance issues
Artificial Intelligence & Automation
Lead Lessen’s GTM evolution toward an AI-enabled operating model, embedding intelligence across the revenue lifecycle, including forecasting, pipeline management, account expansion, and renewals
Identify and prioritize opportunities to apply AI and automation to reduce manual work across the platform, from lead routing and lead scoring to next-best-action recommendations for sellers.
Partner with IT/Data teams to evaluate and deploy AI-enabled tools (agentic workflows, predictive insights, revenue intelligence) that are practical, secure, and genuinely improve seller productivity — not adoption for its own sake
Stay current on emerging AI and automation capabilities in the RevOps/GTM technology space and translate them into a realistic, sequenced roadmap for the organization
What You'll Need:
Bachelor’s degree in Business, Information Systems, Finance, Economics, or a related field
Demonstrated success in designing, standardizing, and scaling GTM processes across sales, marketing, and customer success
Deep, hands-on expertise with Salesforce CRM — architecture, automation, reporting, and data governance — with proven experience managing a broader revenue technology stack
Technical experience applying AI and automation (including AI agents and low/no-code platforms) to revenue operations, and managing data at scale in common front-office technology environments
Strong written and verbal communication skills, with experience transforming complex analysis into clear, actionable insights for senior leadership
Preferred Qualifications
MBA or other advanced degree preferred
Experience in SaaS, technology, or facility management and real estate-focused industries
Strong background in change management, project management
Experience in a matrixed, multi-service or multi-product B2B environment is a plus
Why Lessen:
· Competitive compensation
· Health, Dental, Vision, Life, Disability options
· 401K retirement savings plan
· Paid vacation, federal and floating holidays
· Maternity/Paternity Pay
· Career advancement opportunities
· All the tools you'll need to be successful
Lessen is intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. We’re looking for teammates that are enthusiastic, empathetic, curious, motivated, reliable, and will help us amplify the positive & inclusive culture we’ve been building. Lessen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Location: Remote - Latin America; Remote- United States
Workplace: Remote
Hi, I'm Joe, Head of Customer Success at Whippy. I'm hiring an entrepreneurial Associate Customer Success Manager to retain and grow a dedicated book of customers.
This role is built for someone early in their career (0-1 years of experience), and new grads are welcome. You'll ramp alongside me and experienced teammates, then take ownership of your own customers as you prove you're ready.
WHY I'M HIRING
At Whippy, we view Customer Success as a revenue engine, not a cost center, because if customers don't get value from a tool, they'll leave. Whippy has six incredible products today because we've always built alongside our customers. That's how we evolved from a simple texting platform to now powering calls, texts, email, AI agents, and complex messaging and business automations for over 1,000 businesses. We ship fast to meet our customers' needs.
Most customers start with one use case, like a staffing firm using an AI voice agent to screen candidates. They stay and grow because they see real ROI, then expand use cases until Whippy becomes the infrastructure their business runs on. Your job is to drive that growth: make their first outcome happen during onboarding and implementation, uncover the next problem, and help them get even more value.
In this role, you'll mainly work with customers in the staffing industry. Their data flows into Whippy from their ATS, most often TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn, so you'll learn how staffing firms recruit and place talent, and how to build on top of their data.
Our customer success team has taken staffing customers from an initial $12K deal to $180K ARR because customers like Your Employment Solutions https://www.linkedin.com/company/your-employment-solutions/ are getting over $1M in ROI using Whippy to augment their teams and beat the competition.
You'll help us grow more customers by deeply understanding their desired outcomes, helping them achieve those outcomes, and providing an exceptional experience along the way.
This is one of those rare jobs with massive growth and learning opportunities: there's no bureaucracy here, and we're still early in building a world-class customer success team. You'll have a crucial role to play, and fresh ideas, feedback, and experimentation are always encouraged because we double down on wins and quickly pivot when ideas don't work out.
You'll work alongside our six-person customer success team and report directly to me. I'll provide the support, coaching, tools, and data to do the best work of your career here, plus the variable comp to get well rewarded when you deliver results.
I'm looking for someone who wants to be technical, strategic, and commercial, all in one. Technical as in you enjoy mastering the product and finding the best solutions for our customers. Strategic as in you deeply understand your customers' pain points and always have a plan to solve them. Commercial as in you have pricing awareness and understand the retention and expansion risks and opportunities in your book.
SOME THINGS YOU'LL DO
- Own a book of business end to end, from onboarding through renewal and expansion, as the single point of contact and trusted advisor.
- Run a proactive cadence on every account: prepared calls, clear agendas, mutual success plans, and follow-through.
- Become a product and customer expert. Master Whippy's products and know your customers' business well enough to build the workflows, AI agents, and automations that solve their problems.
- Learn fast. Shadow calls, get hands-on coaching from me, and take on more ownership every month.
- Pick up the phone. Reach out proactively, ask the question instead of guessing, and get ahead of problems before they turn into escalations.
- Own your gross and net revenue retention, and get rewarded for beating targets.
- Tie usage to business outcomes, and report value back in the metrics customers actually care about.
- Spot expansion signals and hand warm leads to sales when usage outgrows the contract.
- Turn wins into case studies, references, and testimonials that help sales win the next customer.
- Tell customers the truth, steering them away from work that won't move their business and toward the work that will.
- Advocate for the customer. Feed what you hear to product, sales, and engineering so we build the right things.
- Experiment and iterate. If you have an idea to do something better, do it and document what you learn.
OUR CUSTOMER SUCCESS VALUES
This is a high-performance environment, and I'll coach and support you through it. You'll be challenged, coached, and you'll always know where you stand. CS is a team sport, so it's okay to ask for help, experiment, fail, and pivot. A few things that are true here:
- Everyone is a builder. Our team builds in the product without engineering, and the best product ideas come from you, the person closest to the customer. We use AI to move fast, but we own our work, verify every fact, and don't ship slop.
- We lead with expertise, not order-taking. We get curious about the why behind every request, and we say no when no is the right answer.
- We work like owners, not clock-watchers. We care about outcomes, not hours. We take initiative, pick up the phone, and work obsessively on the problem in front of us.
- CS is a revenue engine, not a cost center. We treat it as the growth engine of the company and pay for results.
WHAT WE'RE LOOKING FOR
- Communication above all. This is the number one predictor of success in this role. You overcommunicate by default with customers, your team, and me. You're clear in writing and on calls, you set expectations, and you never leave people guessing.
- Fast and proactive. You process information quickly, ask for what you need instead of waiting, and show up to every call prepared.
- Curious, coachable, and low-ego. You're a fast learner who wants feedback, digs into the why behind every request, and gets better quickly.
- Comfortable getting technical. You don't need to code, but you're the kind of person who enjoys taking a tool apart, figuring out how it works, and building something useful with it.
- Strategic and commercial. You see usage and growth, not just tickets, and you're comfortable owning a number and an upgrade conversation.
- Opinionated about customer experience. Good strategic advice needs well-formed views, so have them.
- Self-directed. You take initiative, stay organized without being told, and run your own book without anyone managing your calendar. Calm under pressure.
- 0-1 years of experience, and new grads are welcome. A STEM or technical degree, or something that shows you're entrepreneurial (you started, built, or ran something), matters more to us than past job titles. Customer-facing internships or jobs are a plus.
- Bonus points for experience in the staffing industry or with TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn.
- Based in Latin America or the US, with fluent written and spoken English, and able to work Eastern hours (we start at 8am ET).
YOU'LL THRIVE HERE IF...
- You're technical and love to build.
- You're entrepreneurial. You treat your accounts like your own business and get energy from building from scratch.
- You're a consultative problem solver. You dig into the why behind what a customer asks and recommend the right solution, even when it's not the one they came in asking for.
- This sounds like fun to you: a customer wants to launch a complex, time-sensitive campaign across calls and texts, isn't sure how to structure it, and their team is stretched thin. You roll up your sleeves, map their goal to the product, and build it with them.
- You thrive in a fast, evolving startup and you're excited to help build a customer success program from the ground up.
ABOUT WHIPPY
Whippy is a communication, automation, and AI agent platform. You reach customers across calls, texts, and email, at scale through personalized blasts and automated drips, with every message landing in one shared inbox. Replies get auto-assigned to a teammate, picked up by an AI agent, or carried forward by an automation. Once a conversation wraps, Whippy pushes the data you care about back into your systems in the exact format you need. It's true two-way dialogue on every channel that cuts the repetitive work and frees teams to focus on the human work that drives revenue, without adding headcount.
We're industry agnostic, with our biggest wins so far in staffing, healthcare, and other in-person businesses going through digital transformations. We're bootstrapped, profitable, and growing fast, with over 1,000 businesses using Whippy worldwide. In staffing alone, we've helped firms cut screening costs by 95% and save over a million dollars a year.
Whippy was founded in 2021 by CEO David Daneshgar and CTO Jack Kennedy. Jack is an engineering machine and a marathon runner. David started BloomNation in 2011 after winning $27,205 in a poker tournament, grew it into a platform generating billions in sales for florists, then left to build something bigger with Jack.
Location
This is a remote role open to candidates based anywhere in Latin America or the US. Our workday starts at 8am ET, so you'll need to work Eastern hours.
Compensation
Competitive compensation based on experience, including monthly performance bonuses and more.
Hiring Process
1. A 30-minute call with me to get to know each other better.
2. You'll receive a take-home assignment that assesses your technical and strategic skills, and you'll present it to me on a one-hour call. This is your chance to showcase your skills.
3. A 30-minute call with our CEO, David.
Location: Remote - Latin America; Remote- United States
Workplace: Remote
Hi, I'm Joe, Head of Customer Success at Whippy. I'm hiring a Solutions Engineer to design and build the solutions our customers run their business on. This isn't a pre-sale demo role. After the deal closes, you own the customer: you scope their problem, build the workflows, AI agents, and integrations that solve it, and grow the account from there.
This role is for someone with 2-5 years of experience who's ready to own a book of customers end to end.
WHY I'M HIRING
At Whippy, we view Customer Success as a revenue engine, not a cost center, because if customers don't get value from a tool, they'll leave. Whippy has six incredible products today because we've always built alongside our customers. That's how we evolved from a simple texting platform to now powering calls, texts, email, AI agents, and complex messaging and business automations for over 1,000 businesses. We ship fast to meet our customers' needs.
Most customers start with one use case, like a staffing firm using an AI voice agent to screen candidates. They stay and grow because they see real ROI, then expand use cases until Whippy becomes the infrastructure their business runs on. Your job is to drive that growth: make their first outcome happen during onboarding and implementation, uncover the next problem, and help them get even more value.
In this role, you'll mainly work with customers in the staffing industry. Their data flows into Whippy from their ATS, most often TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn, so you'll learn how staffing firms recruit and place talent, and how to build on top of their data.
Our customer success team has taken staffing customers from an initial $12K deal to $180K ARR because customers like Your Employment Solutions https://www.linkedin.com/company/your-employment-solutions/ are getting over $1M in ROI using Whippy to augment their teams and beat the competition.
You'll help us grow more customers by deeply understanding their desired outcomes, helping them achieve those outcomes, and providing an exceptional experience along the way.
This is one of those rare jobs with massive growth and learning opportunities: there's no bureaucracy here, and we're still early in building a world-class customer success team. You'll have a crucial role to play, and fresh ideas, feedback, and experimentation are always encouraged because we double down on wins and quickly pivot when ideas don't work out.
You'll work alongside our six-person customer success team and report directly to me. I'll provide the support, coaching, tools, and data to do the best work of your career here, plus the variable comp to get well rewarded when you deliver results.
I'm looking for someone who wants to be technical, strategic, and commercial, all in one. Technical as in you enjoy mastering the product and finding the best solutions for our customers. Strategic as in you deeply understand your customers' pain points and always have a plan to solve them. Commercial as in you have pricing awareness and understand the retention and expansion risks and opportunities in your book.
SOME THINGS YOU'LL DO
- Design and build solutions in Whippy without engineering: workflows, AI voice and text agents, automations, and data syncs back into the customer's ATS.
- Scope technical requirements with customers, translate them into a working build, and test and verify every piece before it goes live.
- Own the customer after go-live, from onboarding through renewal and expansion, as their single point of contact and trusted technical advisor.
- Juggle multiple customers and projects at once, and prioritize based on impact.
- Pick up the phone. Reach out proactively, ask the question instead of guessing, and get ahead of problems before they turn into escalations.
- Own your gross and net revenue retention, and get rewarded for beating targets.
- Tie usage to business outcomes, and report value back in the metrics customers actually care about.
- Spot expansion signals and hand warm leads to sales when usage outgrows the contract.
- Turn wins into case studies, references, and testimonials that help sales win the next customer.
- Tell customers the truth, steering them away from work that won't move their business and toward the work that will.
- Advocate for the customer. Feed what you hear to product, sales, and engineering so we build the right things.
- Experiment and iterate. If you have an idea to do something better, do it and document what you learn.
OUR CUSTOMER SUCCESS VALUES
This is a high-performance environment, and I'll coach and support you through it. You'll be challenged, coached, and you'll always know where you stand. CS is a team sport, so it's okay to ask for help, experiment, fail, and pivot. A few things that are true here:
- Everyone is a builder. Our team builds in the product without engineering, and the best product ideas come from you, the person closest to the customer. We use AI to move fast, but we own our work, verify every fact, and don't ship slop.
- We lead with expertise, not order-taking. We get curious about the why behind every request, and we say no when no is the right answer.
- We work like owners, not clock-watchers. We care about outcomes, not hours. We take initiative, pick up the phone, and work obsessively on the problem in front of us.
- CS is a revenue engine, not a cost center. We treat it as the growth engine of the company and pay for results.
WHAT WE'RE LOOKING FOR
- Communication above all. This is the number one predictor of success in this role. You overcommunicate by default with customers, your team, and me. You're clear in writing and on calls, you set expectations, and you never leave people guessing.
- Fast and proactive. You process information quickly, ask for what you need instead of waiting, and show up to every call prepared.
- Curious, coachable, and low-ego. You're a fast learner who wants feedback, digs into the why behind every request, and gets better quickly.
- Comfortable getting technical. You don't need to code, but you're the kind of person who enjoys taking a tool apart, figuring out how it works, and building something useful with it.
- Strategic and commercial. You see usage and growth, not just tickets, and you're comfortable owning a number and an upgrade conversation.
- Opinionated about customer experience. Good strategic advice needs well-formed views, so have them.
- Self-directed. You take initiative, stay organized without being told, and run your own book without anyone managing your calendar. Calm under pressure.
- 2-5 years in solutions engineering, sales engineering, technical consulting, or another technical customer-facing role at a SaaS company. If your path is unconventional and you can explain how it'll help you succeed in this role, I welcome you to apply.
- Bonus points for experience in the staffing industry or with TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn.
- Based in Latin America or the US, with fluent written and spoken English, and able to work Eastern hours (we start at 8am ET).
YOU'LL THRIVE HERE IF...
- You're technical and love to build.
- You're entrepreneurial. You treat your accounts like your own business and get energy from building from scratch.
- You're a consultative problem solver. You dig into the why behind what a customer asks and recommend the right solution, even when it's not the one they came in asking for.
- This sounds like fun to you: a customer wants to launch a complex, time-sensitive campaign across calls and texts, isn't sure how to structure it, and their team is stretched thin. You roll up your sleeves, map their goal to the product, and build it with them.
- You thrive in a fast, evolving startup and you're excited to help build a customer success program from the ground up.
ABOUT WHIPPY
Whippy is a communication, automation, and AI agent platform. You reach customers across calls, texts, and email, at scale through personalized blasts and automated drips, with every message landing in one shared inbox. Replies get auto-assigned to a teammate, picked up by an AI agent, or carried forward by an automation. Once a conversation wraps, Whippy pushes the data you care about back into your systems in the exact format you need. It's true two-way dialogue on every channel that cuts the repetitive work and frees teams to focus on the human work that drives revenue, without adding headcount.
We're industry agnostic, with our biggest wins so far in staffing, healthcare, and other in-person businesses going through digital transformations. We're bootstrapped, profitable, and growing fast, with over 1,000 businesses using Whippy worldwide. In staffing alone, we've helped firms cut screening costs by 95% and save over a million dollars a year.
Whippy was founded in 2021 by CEO David Daneshgar and CTO Jack Kennedy. Jack is an engineering machine and a marathon runner. David started BloomNation in 2011 after winning $27,205 in a poker tournament, grew it into a platform generating billions in sales for florists, then left to build something bigger with Jack.
Location
This is a remote role open to candidates based anywhere in Latin America or the US. Our workday starts at 8am ET, so you'll need to work Eastern hours.
Compensation
Competitive compensation based on experience, including monthly performance bonuses and more.
Hiring Process
1. A 30-minute call with me to get to know each other better.
2. You'll receive a take-home assignment that assesses your technical and strategic skills, and you'll present it to me on a one-hour call. This is your chance to showcase your skills.
3. A 30-minute call with our CEO, David.
Location: Remote - Latin America; Remote- United States
Workplace: Remote
Hi, I'm Joe, Head of Customer Success at Whippy. I'm hiring an Implementation Specialist to get customers live and seeing results fast, then keep them growing. Here, implementation doesn't end at go-live. You stay with your customers through renewal and expansion as their trusted advisor.
This role is built for someone early in their career (0-1 years of experience), and new grads are welcome. You'll ramp alongside me and experienced teammates, then take ownership of your own customers as you prove you're ready.
WHY I'M HIRING
At Whippy, we view Customer Success as a revenue engine, not a cost center, because if customers don't get value from a tool, they'll leave. Whippy has six incredible products today because we've always built alongside our customers. That's how we evolved from a simple texting platform to now powering calls, texts, email, AI agents, and complex messaging and business automations for over 1,000 businesses. We ship fast to meet our customers' needs.
Most customers start with one use case, like a staffing firm using an AI voice agent to screen candidates. They stay and grow because they see real ROI, then expand use cases until Whippy becomes the infrastructure their business runs on. Your job is to drive that growth: make their first outcome happen during onboarding and implementation, uncover the next problem, and help them get even more value.
In this role, you'll mainly work with customers in the staffing industry. Their data flows into Whippy from their ATS, most often TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn, so you'll learn how staffing firms recruit and place talent, and how to build on top of their data.
Our customer success team has taken staffing customers from an initial $12K deal to $180K ARR because customers like Your Employment Solutions https://www.linkedin.com/company/your-employment-solutions/ are getting over $1M in ROI using Whippy to augment their teams and beat the competition.
You'll help us grow more customers by deeply understanding their desired outcomes, helping them achieve those outcomes, and providing an exceptional experience along the way.
This is one of those rare jobs with massive growth and learning opportunities: there's no bureaucracy here, and we're still early in building a world-class customer success team. You'll have a crucial role to play, and fresh ideas, feedback, and experimentation are always encouraged because we double down on wins and quickly pivot when ideas don't work out.
You'll work alongside our six-person customer success team and report directly to me. I'll provide the support, coaching, tools, and data to do the best work of your career here, plus the variable comp to get well rewarded when you deliver results.
I'm looking for someone who wants to be technical, strategic, and commercial, all in one. Technical as in you enjoy mastering the product and finding the best solutions for our customers. Strategic as in you deeply understand your customers' pain points and always have a plan to solve them. Commercial as in you have pricing awareness and understand the retention and expansion risks and opportunities in your book.
SOME THINGS YOU'LL DO
- Lead onboarding and implementation end to end: kickoff, ATS integration, configuration, training, and launch.
- Get customers to their first measurable outcome fast, then build the next workflows, AI agents, and automations that grow their results.
- Stay on after launch as their single point of contact and trusted advisor, with a proactive cadence of prepared calls, clear agendas, and mutual success plans through renewal and expansion.
- Learn fast. Shadow calls, get hands-on coaching from me, and take on more ownership every month.
- Pick up the phone. Reach out proactively, ask the question instead of guessing, and get ahead of problems before they turn into escalations.
- Own your gross and net revenue retention, and get rewarded for beating targets.
- Tie usage to business outcomes, and report value back in the metrics customers actually care about.
- Spot expansion signals and hand warm leads to sales when usage outgrows the contract.
- Turn wins into case studies, references, and testimonials that help sales win the next customer.
- Tell customers the truth, steering them away from work that won't move their business and toward the work that will.
- Advocate for the customer. Feed what you hear to product, sales, and engineering so we build the right things.
- Experiment and iterate. If you have an idea to do something better, do it and document what you learn.
OUR CUSTOMER SUCCESS VALUES
This is a high-performance environment, and I'll coach and support you through it. You'll be challenged, coached, and you'll always know where you stand. CS is a team sport, so it's okay to ask for help, experiment, fail, and pivot. A few things that are true here:
- Everyone is a builder. Our team builds in the product without engineering, and the best product ideas come from you, the person closest to the customer. We use AI to move fast, but we own our work, verify every fact, and don't ship slop.
- We lead with expertise, not order-taking. We get curious about the why behind every request, and we say no when no is the right answer.
- We work like owners, not clock-watchers. We care about outcomes, not hours. We take initiative, pick up the phone, and work obsessively on the problem in front of us.
- CS is a revenue engine, not a cost center. We treat it as the growth engine of the company and pay for results.
WHAT WE'RE LOOKING FOR
- Communication above all. This is the number one predictor of success in this role. You overcommunicate by default with customers, your team, and me. You're clear in writing and on calls, you set expectations, and you never leave people guessing.
- Fast and proactive. You process information quickly, ask for what you need instead of waiting, and show up to every call prepared.
- Curious, coachable, and low-ego. You're a fast learner who wants feedback, digs into the why behind every request, and gets better quickly.
- Comfortable getting technical. You don't need to code, but you're the kind of person who enjoys taking a tool apart, figuring out how it works, and building something useful with it.
- Strategic and commercial. You see usage and growth, not just tickets, and you're comfortable owning a number and an upgrade conversation.
- Opinionated about customer experience. Good strategic advice needs well-formed views, so have them.
- Self-directed. You take initiative, stay organized without being told, and run your own book without anyone managing your calendar. Calm under pressure.
- 0-1 years of experience, and new grads are welcome. A STEM or technical degree, or something that shows you're entrepreneurial (you started, built, or ran something), matters more to us than past job titles. Experience training people or setting up software for a team is a plus.
- Bonus points for experience in the staffing industry or with TempWorks, Avionte, Aqore/Zenople, Crelate, or Bullhorn.
- Based in Latin America or the US, with fluent written and spoken English, and able to work Eastern hours (we start at 8am ET).
YOU'LL THRIVE HERE IF...
- You're technical and love to build.
- You're entrepreneurial. You treat your accounts like your own business and get energy from building from scratch.
- You're a consultative problem solver. You dig into the why behind what a customer asks and recommend the right solution, even when it's not the one they came in asking for.
- This sounds like fun to you: a customer wants to launch a complex, time-sensitive campaign across calls and texts, isn't sure how to structure it, and their team is stretched thin. You roll up your sleeves, map their goal to the product, and build it with them.
- You thrive in a fast, evolving startup and you're excited to help build a customer success program from the ground up.
ABOUT WHIPPY
Whippy is a communication, automation, and AI agent platform. You reach customers across calls, texts, and email, at scale through personalized blasts and automated drips, with every message landing in one shared inbox. Replies get auto-assigned to a teammate, picked up by an AI agent, or carried forward by an automation. Once a conversation wraps, Whippy pushes the data you care about back into your systems in the exact format you need. It's true two-way dialogue on every channel that cuts the repetitive work and frees teams to focus on the human work that drives revenue, without adding headcount.
We're industry agnostic, with our biggest wins so far in staffing, healthcare, and other in-person businesses going through digital transformations. We're bootstrapped, profitable, and growing fast, with over 1,000 businesses using Whippy worldwide. In staffing alone, we've helped firms cut screening costs by 95% and save over a million dollars a year.
Whippy was founded in 2021 by CEO David Daneshgar and CTO Jack Kennedy. Jack is an engineering machine and a marathon runner. David started BloomNation in 2011 after winning $27,205 in a poker tournament, grew it into a platform generating billions in sales for florists, then left to build something bigger with Jack.
Location
This is a remote role open to candidates based anywhere in Latin America or the US. Our workday starts at 8am ET, so you'll need to work Eastern hours.
Compensation
Competitive compensation based on experience, including monthly performance bonuses and more.
Hiring Process
1. A 30-minute call with me to get to know each other better.
2. You'll receive a take-home assignment that assesses your technical and strategic skills, and you'll present it to me on a one-hour call. This is your chance to showcase your skills.
3. A 30-minute call with our CEO, David.
ОфисUK, London; Directly support the SCM team in London and pick up expediting activities for Boston and Vancouver when needed, working across time zones with the local buyers
УдалённоNew York; New Jersey; Maine; North Carolina; Florida; Massachusetts; South Carolina; Virginia; Connecticut; Georgia; Pennsylvania; While this opportunity is remote, we are prioritizing candidates who reside in CST and EST time zones
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УдалённоRemote - Latin America; Remote- United States; This is a remote role open to candidates based anywhere in Latin America or the US