Вакансии

Location: United Kingdom Workplace: remote About Intermedia Are you looking for a company where YOUR VOICE is heard? Where can you MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you. Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years! Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back! While primarily remote , this role requires occasional visits to the Bristol office or London. About the Role Intermedia is looking for a Data Scientist to join our AI Data Science team. In this role, you will develop and apply advanced machine learning, generative AI, and statistical techniques to improve the intelligence, effectiveness, and reliability of Intermedia's digital agents. You will work on challenging problems involving large language models, retrieval, agent behavior, experimentation, evaluation, and optimization to help create digital agents that can understand customer needs, access relevant knowledge, and successfully complete complex tasks. You will work closely with AI/ML engineers, software engineers, product managers, and other data scientists to take ideas from experimentation through production. You will have significant ownership of data science solutions while helping establish strong practices for measuring and continuously improving the quality of our AI-powered experiences. What You Will Be Doing Machine Learning & Agent Intelligence Develop, evaluate, and improve machine learning and generative AI solutions that power Intermedia's Digital Agent Platform. Apply large language models (LLMs), natural language processing, retrieval, and other advanced AI techniques to improve agent understanding and performance. Develop approaches that improve agent reasoning, tool selection, knowledge retrieval, context management, personalization, and task completion. Experiment with model, prompt, retrieval, and agent configuration strategies to identify approaches that deliver the best customer and business outcomes. Evaluate commercial and open-source models and recommend appropriate approaches based on quality, latency, scalability, and cost. Generative AI & RAG Design, develop, and optimize Retrieval-Augmented Generation (RAG) solutions that ground digital agents in relevant enterprise and customer information. Develop and evaluate embeddings, retrieval strategies, ranking approaches, semantic search, and other knowledge-retrieval techniques. Build and refine end-to-end pipelines that combine LLMs with retrieval systems, enterprise knowledge sources, and agent workflows. Develop approaches to improve the relevance, accuracy, and consistency of AI-generated responses. Identify and mitigate issues such as hallucinations, poor retrieval, inappropriate responses, and other failure modes in generative AI applications. Evaluation & Experimentation Develop rigorous evaluation frameworks for measuring digital agent quality, including accuracy, relevance, task completion, reliability, safety, and customer experience. Design offline and online experiments to compare models, prompts, retrieval strategies, agent configurations, and other AI approaches. Apply statistical analysis, hypothesis testing, segmentation, and other quantitative methods to evaluate AI performance and identify opportunities for improvement. Define appropriate metrics and benchmarks that connect model and agent performance to customer and business outcomes. Analyze production behavior and feedback to identify patterns, failure modes, and opportunities to continuously improve digital agents. Ensure data and model quality through comprehensive testing, validation, and performance evaluation. Data & Solution Development Gather, preprocess, analyze, and model large volumes of structured and unstructured data from multiple sources. Use Python, SQL, Spark, and other relevant technologies to build scalable analytical and machine learning solutions. Develop features, datasets, and analytical approaches that support model development, experimentation, and evaluation. Partner with data and engineering teams to build and maintain reliable pipelines for model training, evaluation, and production use. Contribute to scalable ML/AI pipelines that support experimentation, deployment, monitoring, and continuous improvement. Ensure solutions are reproducible, maintainable, and designed to operate effectively at production scale. Collaboration Partner with Product, AI/ML Engineering, Software Engineering, and other Data Science team members to translate customer and business problems into effective AI solutions. Communicate analytical findings, model performance, tradeoffs, and recommendations clearly to technical and non-technical stakeholders. Participate in technical and design reviews and help establish strong practices for AI experimentation, evaluation, and model development. Mentor and support less experienced data scientists and contribute to knowledge sharing across the team. What You Will Bring to the Role Bachelor's degree in Data Science, Statistics, Computer Science, Mathematics, Machine Learning, Analytics, or a related quantitative field; Master's degree preferred. 4+ years of professional experience in data science, machine learning, applied AI, or a related analytical field. Strong experience developing and applying supervised and unsupervised machine learning models to real-world problems. Hands-on experience with generative AI, large language models, NLP, or other modern AI technologies. Strong programming skills in Python and experience with SQL and large-scale data processing technologies. Experience with modern machine learning frameworks such as PyTorch, TensorFlow, scikit-learn, or equivalent technologies. Strong understanding of statistical analysis, experimentation, hypothesis testing, model evaluation, and performance measurement. Experience working with large volumes of structured and unstructured data. Demonstrated ability to independently frame ambiguous problems, develop analytical approaches, evaluate alternatives, and deliver actionable solutions. Experience taking machine learning or AI solutions beyond experimentation and contributing to their deployment and operation in production environments. Understanding of model quality, data quality, bias, reliability, and other considerations associated with production AI systems. Strong problem-solving and analytical skills with the ability to connect technical results to customer and business outcomes. Strong written and verbal communication skills with the ability to explain complex analytical and AI concepts to technical and non-technical audiences. Ability to collaborate effectively across Data Science, AI/ML Engineering, Software Engineering, Product, and business teams. Diversity, Inclusion, and Equal Opportunity We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Location: Portugal Workplace: remote About Intermedia Are you looking for a company where YOUR VOICE is heard? Where can you MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you. Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years! Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back! While primarily remote , this role requires occasional visits to the office in Coimbra or in Aveiro. We plan to open an office in Porto in the future. This approach gives team members the flexibility to work remotely while also coming together in the office for collaboration and teamwork. Are you ready to make your mark? About the Role Intermedia is looking for a Senior Software Engineer Backend to join our organization. In this role, you will design and build the backend services, APIs, and data capabilities that power intuitive analytics, visualizations across Intermedia's products. You will help transform complex product and customer data into reliable, performant, and easily consumable information that enables users to understand trends, identify opportunities, and make better decisions. You will work closely with frontend engineers, AI/ML engineers, data engineers, product managers, and UX teams to bring sophisticated insights into compelling customer experiences. This is a great opportunity for an experienced backend engineer who enjoys solving complex data and distributed systems challenges and wants to help redefine how customers interact. What You Will Be Doing • Design, develop, test, and maintain scalable backend services and APIs that power analytics, dashboards and visualizations. • Build services that process, aggregate, enrich, and serve structured and unstructured data for interactive analytics experiences. • Develop APIs and data services optimized for efficient consumption by dashboards, visualizations, reporting interfaces, and other customer-facing experiences. • Build backend capabilities that enable users to explore, filter, compare, drill into, and understand complex datasets and insights. • Partner closely with frontend engineers and UX teams to define service interfaces and data structures that enable intuitive, responsive visualization experiences. • Work with data engineers to establish reliable data flows between source systems, analytical platforms, visualization services, and downstream applications. • Collaborate with product managers and engineering teams to translate customer and business needs into scalable technical solutions. • Contribute to technical design decisions for backend services, analytics APIs, data models, processing workflows, caching strategies, and integrations. • Design systems that deliver timely and accurate analytics while maintaining appropriate data quality and consistency. • Optimize data access, aggregation, and service performance to support responsive and interactive customer experiences. • Design backend capabilities that can support both predefined analytics experiences and more dynamic exploration of data. • Analyze and improve the performance, scalability, reliability, and maintainability of analytics services. • Write high-quality, readable, testable code that follows established engineering standards and best practices. • Participate in code and design reviews and contribute to strong engineering and quality practices across the team. • Troubleshoot and resolve complex issues across backend services, analytics workflows, data processing, and frontend integrations. • Build appropriate monitoring, logging, testing, and observability into production services. • Collaborate with DevOps and platform teams to support reliable deployment and operation of Analytics Visualizations services. • Stay current with emerging technologies and engineering approaches related to analytics, data visualization, data processing, and backend development. • Participate in continuous improvement initiatives that enhance product performance, reliability, customer experience, and engineering efficiency. What You Will Bring to the Role • Bachelor's degree in Computer Science, Software Engineering, or a related technical field, or equivalent practical experience. • 5+ years of professional software engineering experience , with demonstrated experience developing backend applications and services. • Strong proficiency in one or more backend programming languages and associated frameworks. • Experience designing and developing RESTful APIs, microservices, or other service- oriented applications. • Solid understanding of software design principles, data structures, algorithms, and distributed systems concepts. • Experience working with relational and/or NoSQL databases. • Experience designing applications that process, transform, aggregate, or serve significant volumes of data. • Experience developing backend services or APIs that support data-rich, interactive applications. • Experience building and supporting scalable, reliable production applications. • Understanding of data modeling, aggregation, filtering, querying, and other patterns commonly used in analytics applications.• Working knowledge of cloud platforms such as AWS or Azure and cloud-based application architectures. • Familiarity with automated testing, CI/CD, source control, and modern software development practices. • Strong understanding of application performance and the ability to optimize services and data access for responsive user experiences. • Strong problem-solving skills and the ability to independently investigate and resolve complex technical issues. • Strong communication and collaboration skills with the ability to work effectively across backend, frontend, data, UX, and product teams. • Working understanding of Agile development methodologies and frameworks. Diversity, Inclusion, and Equal Opportunity We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Location: Portugal Workplace: remote About Intermedia Are you looking for a company where YOUR VOICE is heard? Where can you MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you. Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years! Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back! While primarily remote , this role requires occasional visits to the office in Coimbra or in Aveiro. We plan to open an office in Porto in the future. This approach gives team members the flexibility to work remotely while also coming together in the office for collaboration and teamwork. About the Role Intermedia is looking for a Data Scientist to join our AI Data Science team. In this role, you will develop and apply advanced machine learning, generative AI, and statistical techniques to improve the intelligence, effectiveness, and reliability of Intermedia's digital agents. You will work on challenging problems involving large language models, retrieval, agent behavior, experimentation, evaluation, and optimization to help create digital agents that can understand customer needs, access relevant knowledge, and successfully complete complex tasks. You will work closely with AI/ML engineers, software engineers, product managers, and other data scientists to take ideas from experimentation through production. You will have significant ownership of data science solutions while helping establish strong practices for measuring and continuously improving the quality of our AI-powered experiences. What You Will Be Doing Machine Learning & Agent Intelligence Develop, evaluate, and improve machine learning and generative AI solutions that power Intermedia's Digital Agent Platform. Apply large language models (LLMs), natural language processing, retrieval, and other advanced AI techniques to improve agent understanding and performance. Develop approaches that improve agent reasoning, tool selection, knowledge retrieval, context management, personalization, and task completion. Experiment with model, prompt, retrieval, and agent configuration strategies to identify approaches that deliver the best customer and business outcomes. Evaluate commercial and open-source models and recommend appropriate approaches based on quality, latency, scalability, and cost. Generative AI & RAG Design, develop, and optimize Retrieval-Augmented Generation (RAG) solutions that ground digital agents in relevant enterprise and customer information. Develop and evaluate embeddings, retrieval strategies, ranking approaches, semantic search, and other knowledge-retrieval techniques. Build and refine end-to-end pipelines that combine LLMs with retrieval systems, enterprise knowledge sources, and agent workflows. Develop approaches to improve the relevance, accuracy, and consistency of AI-generated responses. Identify and mitigate issues such as hallucinations, poor retrieval, inappropriate responses, and other failure modes in generative AI applications. Evaluation & Experimentation Develop rigorous evaluation frameworks for measuring digital agent quality, including accuracy, relevance, task completion, reliability, safety, and customer experience. Design offline and online experiments to compare models, prompts, retrieval strategies, agent configurations, and other AI approaches. Apply statistical analysis, hypothesis testing, segmentation, and other quantitative methods to evaluate AI performance and identify opportunities for improvement. Define appropriate metrics and benchmarks that connect model and agent performance to customer and business outcomes. Analyze production behavior and feedback to identify patterns, failure modes, and opportunities to continuously improve digital agents. Ensure data and model quality through comprehensive testing, validation, and performance evaluation. Data & Solution Development Gather, preprocess, analyze, and model large volumes of structured and unstructured data from multiple sources. Use Python, SQL, Spark, and other relevant technologies to build scalable analytical and machine learning solutions. Develop features, datasets, and analytical approaches that support model development, experimentation, and evaluation. Partner with data and engineering teams to build and maintain reliable pipelines for model training, evaluation, and production use. Contribute to scalable ML/AI pipelines that support experimentation, deployment, monitoring, and continuous improvement. Ensure solutions are reproducible, maintainable, and designed to operate effectively at production scale. Collaboration Partner with Product, AI/ML Engineering, Software Engineering, and other Data Science team members to translate customer and business problems into effective AI solutions. Communicate analytical findings, model performance, tradeoffs, and recommendations clearly to technical and non-technical stakeholders. Participate in technical and design reviews and help establish strong practices for AI experimentation, evaluation, and model development. Mentor and support less experienced data scientists and contribute to knowledge sharing across the team. What You Will Bring to the Role Bachelor's degree in Data Science, Statistics, Computer Science, Mathematics, Machine Learning, Analytics, or a related quantitative field; Master's degree preferred. 4+ years of professional experience in data science, machine learning, applied AI, or a related analytical field. Strong experience developing and applying supervised and unsupervised machine learning models to real-world problems. Hands-on experience with generative AI, large language models, NLP, or other modern AI technologies. Strong programming skills in Python and experience with SQL and large-scale data processing technologies. Experience with modern machine learning frameworks such as PyTorch, TensorFlow, scikit-learn, or equivalent technologies. Strong understanding of statistical analysis, experimentation, hypothesis testing, model evaluation, and performance measurement. Experience working with large volumes of structured and unstructured data. Demonstrated ability to independently frame ambiguous problems, develop analytical approaches, evaluate alternatives, and deliver actionable solutions. Experience taking machine learning or AI solutions beyond experimentation and contributing to their deployment and operation in production environments. Understanding of model quality, data quality, bias, reliability, and other considerations associated with production AI systems. Strong problem-solving and analytical skills with the ability to connect technical results to customer and business outcomes. Strong written and verbal communication skills with the ability to explain complex analytical and AI concepts to technical and non-technical audiences. Ability to collaborate effectively across Data Science, AI/ML Engineering, Software Engineering, Product, and business teams. Diversity, Inclusion, and Equal Opportunity We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Location: Portugal Workplace: remote About Intermedia Are you looking for a company where YOUR VOICE is heard? Where can you MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you. Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years! Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back! While primarily remote , this role requires occasional visits to the office in Coimbra or in Aveiro. We plan to open an office in Porto in the future. This approach gives team members the flexibility to work remotely while also coming together in the office for collaboration and teamwork. Are you ready to make your mark? About the Role In this role, you will design and build the backend services and capabilities that enable users to create, configure, test and deploy. You will work closely with frontend engineers, AI/ML engineers, product managers, UX designers, and platform teams to bring Agent Studio capabilities from concept through production. You will develop the services behind agent configuration, orchestration, integrations, testing, deployment, and lifecycle management while ensuring the platform meets enterprise expectations for performance, reliability, security, and scalability. This is a great opportunity for an experienced backend engineer who enjoys solving complex technical problems, building extensible products, and creating intuitive ways for users. What You Will Be Doing • Design, develop, test, and maintain scalable backend services and APIs • Build capabilities that enable users to create, configure, test and deploy. • Build APIs and service interfaces that enable intuitive user experiences and reliable interaction between frontend and backend services. • Develop mechanisms for managing configurations, versions, state, context, tools, permissions, and other runtime components. • Build services that enable to securely interact with Intermedia products, enterprise applications, APIs, data sources, and external services. • Collaborate closely with frontend engineers and UX teams to translate complex capabilities into intuitive product experiences. • Work with product managers to translate customer needs and requirements into scalable technical solutions. • Contribute to technical design decisions for agent orchestration, configuration management, workflow execution, integrations, and supporting backend services. • Build capabilities that allow users to test, evaluate, troubleshoot, and refine before and after deployment. • Develop reliable mechanisms for handling execution, errors, retries, timeouts, and other runtime conditions. • Design appropriate controls for authentication, authorization, permissions, and secure access to tools, models, services, and data. • Design for scalability, reliability, performance, observability, and fault tolerance across services. • Write high-quality, readable, testable code that follows established engineering standards and best practices. • Participate in code and design reviews and contribute to strong engineering and quality practices across the team. • Troubleshoot and resolve complex issues across backend services, workflows and integrations. • Build monitoring, logging, testing, and observability into production services to support reliable agent execution and product operations. • Collaborate with DevOps, and infrastructure teams to support reliable deployment and operation. • Stay current with emerging technologies and engineering approaches related backend engineering, and distributed systems. • Participate in continuous improvement initiatives that enhance product quality, reliability, developer productivity, and engineering efficiency. What You Will Bring to the Role Bachelor's degree in Computer Science, Software Engineering, or a related technical field, or equivalent practical experience. • 4–7 years of professional software engineering experience, with demonstrated experience developing backend applications and services. • Strong proficiency in one or more backend programming languages and associated frameworks. • Experience designing and developing RESTful APIs, microservices, or other serviceoriented applications. • Solid understanding of software design principles, data structures, algorithms, and distributed systems concepts. • Experience working with relational and/or NoSQL databases. • Experience building and supporting scalable, reliable production applications. • Experience integrating applications with internal and external APIs, services, and data sources. • Experience designing backend services that support complex, interactive product experiences. • Working knowledge of cloud platforms such as AWS or Azure and cloud-native application architectures. • Familiarity with automated testing, CI/CD, source control, and modern software development practices. • Understanding of monitoring, logging, observability, and production support practices. • Strong problem-solving skills and the ability to independently investigate and resolve complex technical issues. • Ability to work effectively in an environment where technologies, product requirements, and technical approaches are evolving rapidly. • Strong communication and collaboration skills with the ability to work effectively across backend, frontend, AI/ML, Product, UX, and platform teams. • Working understanding of Agile development methodologies and frameworks. Diversity, Inclusion, and Equal Opportunity We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Location: Annapolis, MD Position Objective: Coordinates the activities of the nursing service and other departments; provides clinical expertise and oversees management activities during his/her shift in consultation with the Unit Manager/Director for that unit, when appropriate. Provides direction for problem solving in nursing and in other departments during the absence of their supervisor. This individual will provide direct and indirect patient care and may have to rotate various shifts within a 24-hour period. Essential Job Duties: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Directs hospital operations on assigned shifts by maintaining effective working relationships with and between departments. Ensures that staffing coincides with patient census and acuity. Enters assignments, call outs, and cancellations for the Flex Nursing Unit in the electronic scheduling system. Effectively implements the nursing process based on the Staff Nurse job description to provide care to patients. Demonstrates competency to provide age related care specific to the patient populations of the initiative Participates in compliance and implements AAMC policies and procedures. Acts as a role model to support the vision and mission of AAMC through behaviors that foster professionalism, empowerment, teamwork, productivity, and customer satisfaction. Directs patient care delivery in all nursing units by utilizing supervisory and leadership skills. Serves as a liaison between patients, family, staff, and professional staff in clinical and administrative situations when indicated. Attends mandatory departmental meetings, pertinent hospital in-services, and continues to develop their leadership skills through continuing education. Educational/Experience Requirements: Required Minimum Education : Bachelors Degree or equivalent work experience Preferred Experience :  Critical Care and Med/Surg background. Required Minimum Experience : Three years of active nursing experience in an acute care setting with one-year progressive charge/supervisor responsibilities. Maintains current skills validation as required by the Department of Nursing. Demonstrates the knowledge of principles of Growth and Development over the Lifespan. Skills & Abilities Required: Proficiency in Microsoft Word, Outlook and Excel. Strong interpersonal skills required to communicate with various departments and staff members. Required License/Certifications: Required License: Registered Nurse Required Certification: American Heart Association Health Care Provider BLS (CPR), and ACLS certification. Working Conditions, Equipment, Physical Demands: Medium work. Exerting up to 100 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move object. There is reasonable expectation that employees in this position will be exposed to blood-borne pathogens. Pay Range $46.10 — $62.51 USD Luminis Health Benefits Overview: •    Medical, Dental, and Vision Insurance •    Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year) •    Paid Time Off •    Tuition Assistance Benefits •    Employee Referral Bonus Program •    Paid Holidays, Disability, and Life/AD&D for full-time employees •    Wellness Programs •    Employee Assistance Programs and more *Benefit offerings based on employment status Opt-in for text notifications! Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone. To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time. Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.

Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: London What you will do as a Customer Engineer The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey. Key Responsibilities Technical Validation: Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals. Customer Adoption & Value Realization: Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices.  Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk. Commercial Accountability & Expansion: Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives. Trusted Advisory: Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes. AI Orchestration & Workflow Automation: Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory. Education & Enablement: Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization. Minimum Qualifications Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services,  Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling). Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly. Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives. Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles. Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy. Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least three of the technical areas below: Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS. Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts. Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3. AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows. Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions. Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments. Strongly Preferred Qualifications (The "Good-to-Haves") Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms. Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls. Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2. Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs.  More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer.  We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness.  All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities.  Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.  If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

DLN Consulting Group is seeking a dedicated Remote Customer Care & Client Support Specialist to serve as a primary point of contact for our clients. In this role you will manage client relationships, resolve inquiries, and ensure a seamless experience from first contact through resolution.

Location: United States- Glendale Heights, Illinois Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better. Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas funcionen mejor. Principal Duties / Responsibilities: Promotes and adheres to the ATS safety culture. Ensures compliance with regulatory requirements and ATS policies and procedures. Partners with internal/external customer for engineered solutions to improve reliability and throughput. Identifies opportunities for Capital Expenditures for equipment replacement (develops and communicates ROI). Highly knowledgeable in operating systems, critical elements, and best practices to enable a precision reliability culture. Knowledgeable application of common precision tools and practices. Partners with peers to perform reliability centered maintenance and deliverables (equipment specific maintenance plan -ESMP). Actively collaborates with maintenance team on the use of predictive, preventative, and precision maintenance technologies and strategies designed to identify or control risks prior to failure and ensure optimum maintenance execution. Partners with peers to perform failure mode & effects analysis. Understands Work Execution Management (WEM) & improvements identified through reliability strategy session performance. Performs ATS Root Cause, Bad Actor, and Fault Tree Analysis. Communicates with leadership on alignment of ATS/Customer KPIs. Knowledge, Skills, Abilities (KSAs), & Competencies: Essential KSAs: Bachelor’s degree in engineering (ABET accredited) or equivalent experience (ex. heavy industrial maintenance, reliability, or operations experience). Minimum of one year of reliability experience. Demonstrates ability to use reliability tool sets. Experience in Performance of RCA. Involvement with RCM & FMEA. Master Level Proficiency in Predictive Technology. Vibration I Certification. Machine Health Monitoring Intermediate Proficiency. Experience with Work Execution Management. Technical understanding of electrical or mechanical components, tools, and designs. Partners with peers to complete a failure mode effects analysis, cause and effect diagrams, root cause failure analysis, life-cycle costing, and risk analysis. Ability to research and apply new equipment technology / trends. Robust problem solving, mathematical, analytical, and decision-making skills. Proficiency with computers, maintenance systems, and applications, including Microsoft Office. Intermediate verbal communication, facilitation, and presentation skills. Strong reporting and technical writing capability. Ability to build and maintain positive, professional relationships. Desirable KSAs Desire to develop into a leadership role Experience with data trend analysis, vibration analysis, motor current analysis, oil analysis, lubrication and hydraulic testing, laser alignment, nondestructive testing, infrared thermography, ultrasound technology, acoustic reliability technology, Weibull analysis, and Six Sigma or Lean Manufacturing methodologies Knowledge of various government regulations such as, Current Good Manufacturing Practice (cGMP), National Electrical Testing Association (NETA), Environmental Protection Agency (EPA), and Occupational Safety and Health Administration (OSHA) Demonstrated Leadership skills and experience leading cross functional teams Infrared I Certification Ultrasound I Certification Maintenance Lubrication Analyst I Certification CMRP/ARP/CRP/CRL Certification Green Belt certification STS certification Competencies: Drive & Motivation Interpersonal Skills Task Management Strategic Skills Customer Focus Self-awareness Management & Leadership Physical Demands and Working Conditions: While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.  The employee is occasionally required to sit.  The employee must occasionally lift and/or move more than 50 pounds.  The employee is regularly required to use close vision and color vision.  The employee is occasionally exposed to outside weather conditions and risk of electrical shock.  Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery factory floors. ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. We also offer market leading benefit programs including Medical, Dental and Vision plans, PTO, a 401k retirement plans with employer matching, tuition reimbursement, and more. Pay Range $88,767.25 — $113,525.46 USD ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy here. ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí here.

Location: United States- Plymouth, Indiana Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better. Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas funcionen mejor. Principal Duties/Responsibilities: To Live and Lead Safety · Manages the Site Safety Program and ensures all policies are being followed by employees · Drives housekeeping standards, including 5S · Demonstrates leadership for employee safety and/wellness through Beyond Zero initiatives To Inspire and Provide Clarity on Vision and Strategy · Develops and displays a thorough understanding of site-level and company-wide strategic initiatives · Actively supports positive change, working with the site staff to ensure understanding and effective implementation of new processes and procedures · Communicates with the team to promote an understanding of the relationship between site actions and results and overall strategic objectives To Own Our ATS Culture · Drives day-to-day execution of team-related responsibilities/team priorities using the leadership competencies that support our ATS culture · Displays behaviors that align with being self-motivated and emotionally intelligent To Support Our Employees’ Learning and Growth · Manages employee performance and provides development opportunities · Mentors/coaches employees regarding career planning, training, skills development using ongoing one-on-one communication To Ensure and Drive our Business Results · Leads and ensures the Operating System is understood, reinforced, and embedded · Assists Site Manager in measuring and reporting key maintenance performance indicators including root cause analyses. Delivers on related action items, removes barriers, and addresses issues in order to promote continuous improvement · Communicates and escalates priorities, issues, and equipment status to the customer as needed, playing a key role in developing and sustaining a positive and profitable relationship with the customer · Assists Site Manager in managing expenses, such as labor, overtime, and material consumption. Approves any overtime worked by the team. · Reviews work orders and ensures adherence to work schedules. Identifies and rectifies any gaps. · Conducts and participates in team meetings as an influential leader. Knowledge, Skills, Abilities (KSAs), & Competencies: Essential KSAs: · Associate's degree or equivalent from a two-year college with a minimum of 3 years of experience in a related field or an equivalent combination of education and experience · Strong communication skills – verbal and written · Strong computer skills, including Microsoft applications, web-based applications, and CMMS software Desirable KSAs: · Foundational business acumen (understanding contracts and the customer’s business, negotiation, billing models, financial experience, relationship building) · Planner/scheduler experience ideal ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. We also offer market leading benefit programs including Medical, Dental and Vision plans, PTO, a 401k retirement plans with employer matching, tuition reimbursement, and more. Pay Range $73,090.59 — $97,454.12 USD ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy here. ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí here.

Location: Brownsville, WI Corporate Office Improving America’s infrastructure isn’t for the weak. It takes grit, determination, and hard work to execute high impact projects. Michels Corporation engages 8,000 people and 18,000 pieces of heavy equipment in our insatiable drive to be the best. Our work improves lives. Find out how a career as a Labor Relations Analyst can change yours. A Labor Relations Analyst is responsible for interpreting and analyzing labor contracts for wage and benefits issues, scope of work, geographical jurisdiction, and other terms and conditions, in addition to administrating apprentices’ certification and progressions. Critical for success are the abilities to produce highly accurate work in a timely manner, maintain strong attention to detail, and maintain a high level of confidentiality. Communication skills, both oral and written, self-motivation, a strong customer focus are musts. Why Michels? We are consistently ranked among the top 10% of Engineering News-Record’s Top 400 Contractors Our steady, strategic growth revolves around a commitment to quality We are family owned and operated We invest an average of $5,000 per employee on training each year We reward hard work and dedication with limitless opportunities We believe it is everyone’s responsibility to promote safety, regardless of job titles. We offer a comprehensive benefits program, including Health, Dental, Life, Flexible Spending Accounts, Health Savings Account, Short Term and Long-Term Disability Insurance, 401(k) plan, Legal Plan, and Identity Theft and Monitoring Plan.  Depending on your positions and location you may participate in a different benefit plan. Why you? You thrive in fast-paced environments under tight deadlines You are organized and professional You relish new challenges and evolving technology You enjoy collaborating and communicating with your teammates You deliver exemplary customer service through interactions with others Main Responsibilities: Coordinate apprenticeship tracking: obtain and process paperwork, update and maintain employee records, and coordinate rates. Process established grants. Request letters of good standing. Request, analyze, and process collective bargaining agreement (CBA) and rate updates, ensure labor relations systems are up to date. Obtain, document, and track substance abuse testing policies for CBAs. Assist with maintaining Geographic Information System (GIS) and Customer Relationship Management (CRM) databases. Assist with creating and updating standard operating procedures Communicate and interact effectively and professionally with internal and external (including union) contacts. What it takes: High School degree, or equivalent, and 2+ years of experience with collective bargaining agreements Proficient in Microsoft Office suite Experience with Geographic Information System (GIS) (desired) Experience with construction unions and/or analyzing collective bargaining agreements (desired) Associate’s or Bachelor’s degree with a focus in Human Resources and/or Labor Relations (desired) AA/EOE/M/W/Vet/Disability https://www.michels.us/website-user-privacy-policy/

Location: Canton College Preparatory School About the Team ACCEL Schools is seeking an Instructional Aide at Canton College Preparatory School in Canton, Ohio. Be part of the difference at Canton College Preparatory School! Celebrating over 10 years of service to the Stark County community, Canton College Prep is a public charter school for K-8 students with an emphasis on project-based learning and social-emotional wellbeing. Located on a beautifully restored campus near the historic Arts District, the school consistently ranks among the highest performing schools in the city. Canton College Preparatory School is part of ACCEL Schools, an established network of public charter schools serving K-12 students throughout the United States since 2014. About the Opportunity: The Instructional Aide assists the Teacher with classroom activities and helps to promote positive student behaviors in both academics and extra-curricular activities.  The Instructional Aide provides oversight to ensure student safety and a positive school climate.  The Instructional Aide assists the School Leader and Teachers by administering the assigned duties in conformity with the philosophy and policies of ACCEL Schools, the assigned school, the school’s governing board, the State Board of Education, and all applicable laws. Duties: Supports lessons taught by the teacher to individual students or groups of students and follows instructional plans as assigned by the Teacher or School Leader Helps plan classroom activities as directed by the Teacher and supports the Teacher in all student and parent relations Assists with school activities, including, but not limited to, parent-faculty nights, faculty meetings, assemblies, commencement exercises, fundraiser, chaperoning student activities, providing guidance for students, participating on faculty committees, etc. Performs clerical duties, including, but not limited to, grading papers and making copies Assists the Teacher in the use of classroom technology Helps maintain the cleanliness of the classroom, lunchroom and other school areas Understands, accepts, abides by, and implements the school’s philosophy and mission statement in all school activities Other duties as assigned, including, but not limited to, field trips, morning duty, dismissal duty, and lunch duty Performance Expectations: Works cooperatively with the Teacher and others Acts in accordance with directives from the Administrator (or designee) and teacher Contributes to a positive climate and culture by exhibiting high professional standard About You: Associate degree, two years of college coursework, or the passage of the Paraprofessional’s Exam Proficiency in MS Office Successful completion of BCI/FBI check Ability to meet educational standards as applicable Ability to work well under pressure, and effectively prioritize and execute tasks to meet deadlines consistently Understanding and ability to manage confidential information High quality written and verbal communication skills Physical ability to lift 25-40 lbs. Experience in a school or social services setting is a plus About Us “We believe that every child should be able to be anything they want in life, regardless of their birthplace and circumstances.” – Ron Packard, CEO & Founder ACCEL Schools is a network of 80+ high-performing, public charter schools serving PK-12 students. We proudly advocate for school choice and work to address educational inequities throughout the United States. Our schools are inclusive and widely differ to reflect the unique values of the many urban, suburban, and rural communities we serve. Our brick and mortar, and virtual schools specialize in closing educational gaps and offer innovative models such as career-technical education, sports training, bilingual programming, and more. We have been recognized and praised by legislators, authorizers, and researchers for providing exceptional education options to students in historically under-resourced communities. We offer the following benefits: Compensation The starting hourly rate for this position is $16.00/hour.  Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate. Life benefits – time & peace of mind Paid time off Retirement contributions Optional Basic Life and AD&D insurance Voluntary life insurance (employee, spouse, child) Discounted childcare at Early Learning Academies locations Health benefits – stay well & thrive Medical, dental, and vision insurance Employee Assistance Program Voluntary short-term disability insurance Voluntary long-term disability insurance Career benefits – keep growing Career advancement opportunities throughout Accel Schools and our strong network of 4,000+ instructors and education professionals EQUAL EMPLOYMENT OPPORTUNITY It is our policy to abide by all federal, state and local laws prohibiting employment discrimination based solely on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information, sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists.

Location: Remote GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role Reports to: Manager, Renewals This is an individual-contributor, tactical role focused on timely, accurate execution rather than strategic decision-making. The Associate Renewals Manager works under the general direction of Senior Renewals Managers and their manager, following specific instructions and frameworks in day-to-day work. Solutions and outputs are reviewed by more senior team members and/or the direct manager. What You’ll Do Manage an assigned portfolio of customer renewals tracking key dates and driving them to on-time closure. Have real, consultative conversations with customers throughout the renewal cycle to understand how they're actually using the product and where they're headed next. Identify and surface expansion opportunities — additional seats, tiers, or modules — that come out of those conversations. Probe for new use cases and unmet needs within existing accounts, connecting what customers describe to relevant GitLab capabilities they aren't yet using. Prepare and send renewal quotes, order forms, and related documentation accurately and on schedule, structuring them to reflect any expansion identified. Prepare and send renewal quotes, order forms, and related documentation accurately and on schedule. Analyze moderately complex renewal situations (usage trends, contract terms, pricing) by reviewing existing account factors, escalating anything unusual to a senior team member or manager and helping to mitigate any risk identified. Explain moderately complex renewal terms and issues to customers and internal stakeholders, working to build alignment. Collaborate with Sales, Customer Success, and Finance to help identify expansion opportunities, resolve blockers and keep renewals moving. Communicate proactively and transparently with customers and internal stakeholders, adapting to GitLab's communication framework. Maintain accurate, up-to-date records in the CRM/renewals system for forecasting and reporting. Prioritize tasks with guidance from more senior team members to drive quality, timely results. Contribute to team goals by working collaboratively with peer RM’s. What You’ll Bring Can execute basic renewal processes independently ("basic knots") and has been introduced to more advanced scenarios ("complex knots") such as multi-year deals, upsell-attached renewals, or non-standard terms. Developing understanding of GitLab's way of working, values, and high-performance culture. Awareness of GitLab's remote work best practices. Growth mindset and sense of ownership — proactively seeks out ways to learn and improve, and takes action rather than waiting for direction. Strong attention to detail and organizational skills; comfortable managing many renewals at once. Clear written and verbal communication skills. Ability to follow defined processes and frameworks while flagging exceptions appropriately. Collaborative mindset and openness to feedback and coaching from senior teammates and manager. The ability to travel for events such as trainings, team offsites, customer meetings, etc. About the team The Renewals team focuses on protecting and growing GitLab's recurring revenue by managing the full contract lifecycle for our subscription customers. As a Renewal Manager, you'll be part of a quota-carrying team that works closely with Sales, Customer Success, Finance, and Legal to ensure timely, accurate renewals and strong customer retention across regions in an all-remote, asynchronous environment. The team is responsible for forecasting renewal outcomes, identifying and addressing churn risk, and uncovering opportunities to expand GitLab adoption, while continuously improving processes and best practices that support predictable, sustainable growth. How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: New York, NY, United States About Us Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience. Senior Motion Designer, Performance Marketing Position Overview: As a Senior Motion Designer at Fanatics Sportsbook, you will play a pivotal role in conceptualizing and executing high-quality 2D and 3D motion graphics that resonate with our target audiences. This role will primarily work within our performance marketing environment, creating assets built to drive acquisition, engagement, and conversion across paid channels. You will work closely with our creative and marketing teams to develop compelling visual narratives, animations, and effects, including 3D motion design, that elevate our brand and messaging. Responsibilities: Collaborate with the creative and performance marketing teams to conceptualize and storyboard motion graphics projects. Design and animate engaging 2D and 3D visuals for a wide range of digital platforms, including paid social, websites, and advertisements. Produce high-volume, performance-driven creative, including variations and iterations for testing, and apply learnings from performance data to improve results. Create visually stunning title sequences, transitions, and other graphical elements for videos and multimedia projects. Incorporate internal feedback and iterate on designs to ensure they meet project objectives and exceed expectations. Stay up to date with industry trends and best practices in motion design, 3D, and animation techniques. Manage multiple projects simultaneously while meeting deadlines and maintaining high-quality standards. Qualifications: Bachelor’s degree in Graphic Design, Animation, Motion Graphics, or a related field. 6+ years of proven experience as a Motion Designer or similar role, with a strong portfolio showcasing your creative work. Demonstrated experience in 3D motion design, with 3D work featured in your portfolio. Proficiency in industry-standard design and animation software, such as Adobe After Effects, Adobe Premiere Pro, and Adobe Illustrator, plus a 3D tool such as Cinema 4D, Blender, or similar. Experience creating motion content in a performance marketing or paid media environment is strongly preferred. Solid understanding of design principles, typography, and color theory. Excellent communication and collaboration skills, with the ability to effectively present and articulate creative ideas. Strong attention to detail and a passion for delivering exceptional visual experiences. Ability to adapt to changing priorities and thrive in a fast-paced, deadline-driven environment. For information about our benefits, please visit https://benefitsatfanatics.com/ Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit https://benefitsatfanatics.com/ Salary Range $90,000 — $120,000 USD By submitting your application, you agree to our terms of service and acknowledge you have read our Candidate Privacy Policy. Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it here .

Location: Geneva, Switzerland Workplace: hybrid Location: Any MSF office* Contract: Fixed-term / Permanent contract at 100% Duration: Open Starting date: December 28, 2026 Deadline to apply: November 30, 2026 Compensation and Benefits: MSF practice is to offer the compensation and benefits package in line with the MSF entity offering the contract *By default, the successful candidate will be offered a contract in the MSF office, able to issue a contract, of their country of residence at the time of application. If no MSF office exists in their country of residence, the successful candidate will be expected to relocate to a country where an MSF office can issue a contract, provided the local legislation allows for that. At MSF, we are committed to an inclusive culture that encourages and supports the diverse voices of our employees. We welcome applications from individuals of all genders, ages, sexual orientations, nationalities, races, religions, beliefs, ability status, and all other diversity characteristics. MSF is committed to preventing abuse, inappropriate behaviour, lack of integrity and financial misconduct in its work and care spaces. The successful candidate will be expected to comply with the organisation’s safeguarding policies and standards of professional behaviour. We are committed to removing barriers for people with specific accessibility needs. If you need an adjustment to the recruitment process to be considered for the role, please let us know from the beginning of the selection process. MSF International Médecins Sans Frontières (MSF) is an international, independent, medical humanitarian organisation that delivers emergency aid to people affected by armed conflict, epidemics, healthcare exclusion and natural disasters. MSF offers assistance to people based only on need and irrespective of race, religion, gender or political affiliation. MSF International is the legal entity that binds MSF’s 26 sections, 28 associations and 16 branch offices together. Registered in Switzerland, MSF International provides coordination, information and support to the MSF Movement, as well as implements international projects and initiatives as requested. I. CONTEXT The MSF Access HR Lead is part of the MSF Access team, line managed by the MSF Access Head of Resources and integrated as part of the MSF International HR team. Working under the umbrella of MSF International and using existing policies and guidelines, this position takes the lead on all matters HR related, on people and culture, within MSF Access. This includes any and all activities related to the employee life-cycle, directing line-managers and co-workers for compliant process follow-up, problem solving, initiative taking and shaping further the current and future implementation of HR practices to support and fulfil the vision of MSF Access. It includes planning, monitoring and projecting HR needs to better partner up with our colleagues for better results today and within the strategic plan period of 2026 – 2031, and beyond. II. PURPOSE OF THE JOB The MSF Access HR Lead provides guidance and coordination within the human resource and people & culture domain to MSF Access, turning strategy into action. This position autonomously provides end-to-end HR leadership across the full employee life cycle for MSF Access. Through a collaborative and diplomatic approach, this position works in unison with hosting offices, in close collaboration with MSF International HR. The purpose is to align HR work, ensuring quality and consistency, supporting the day-to-day HR work and decisions, and is accountable for the results. The position covers the full spectrum of HR: workforce planning, monitoring, reporting, recruitment, onboarding, development, performance management, grievance management, engagement, and offboarding. It also ensures compliance, risk management, and strategic alignment with MSF-International standards. The role is a global all-round HR function that supports MSF Access staff and hubs consistently, wherever they are based. III. ACCOUNTABILITIES Under the umbrella of MSF International and tailored to MSF Access, co-develop and implement a coherent global HR framework for MSF Access, aligned with organizational strategy, MSF-International standards, and the needs of a distributed workforce, to ensure consistent and effective people management across all hubs. Activities: Translate organizational priorities into integrated HR plans, processes, and initiatives across the employee lifecycle. Create metrics and indicators that help steer. Coordinate with hosting offices, MSF-International HR, and management to align HR practices and service delivery. Monitor implementation and recommend improvements to strengthen HR effectiveness and consistency. 2. Lead workforce planning and recruitment activities across MSF Access, in collaboration with managers and hosting offices, to ensure the organization attracts and retains the talent required to achieve its strategic objectives. Activities: Oversee global recruitment for MSF Access: manage, facilitate, and coordinate recruitment processes across MSF offices worldwide, in coordination with the MSF International HR team, for MSF Access positions and hubs. Use Asana as a planning and reporting tool to organise and structure the MSF Access HR work. Develop and monitor recruitment metrics and forecasting tools to anticipate staffing needs as we enter a stage of less new recruitment and more turn-over. Create dashboards and overviews for different audiences like team, Head of Resources, MT or Board. Analyse and improve organizational structures in collaboration with MSF Access leadership, ensuring alignment between structure, strategy, and efficiency. This, in line with the global grading framework and wider rewards review environment. Identify role expansion and growth opportunities of our colleagues as MSF Access's strategy evolves. 3. Design and maintain onboarding and integration frameworks for new employees across all locations, to ensure a consistent employee experience and rapid integration into MSF Access teams and culture. Activities: Design and maintain a standardized onboarding framework so new hires — across different hubs and time zones — receive consistent orientation to MSF Access's structure, culture, and expectations. Coordinate with hiring managers, hosting offices and MSF International to ensure contractual, administrative, and logistical elements of on/off-boarding are completed smoothly. Work on standardization of on/off-boarding together with hiring managers and internal communications. Support integration of new staff into distributed/remote teams, accounting for cultural and regulatory diversity across hosting environments. 4. Develop and coordinate learning, development, and performance management practices in line with organizational priorities, to strengthen individual and team capability and support high performance. Activities: Standardize performance management workflows and tools across MSF Access hubs, using the MSF International performance management policy as base. Support managers in setting objectives, conducting reviews, and addressing performance concerns consistently and equitably. Follow up on the review calendar, ensuring that all employees have access to a review at least once a year. Use performance data alongside broader HR analytics to inform decision-making, for example training budgets or more focused training or group coaching needs. Independently research the training offers of different sections and externally, to create a training catalogue for MSF Access staff. Establish and enhance learning and development programs tailored to MSF Access's specific needs, its global, distributed workforce – in partnership with MSF-International HR. Implement an MSF Access tailored 360-degree employee review processes to support growth planning and skills development in the respective Access areas. Partner with managers to identify development needs and career pathways within MSF Access. 5. Develop and promote employee engagement, wellbeing, and grievance management approaches across MSF Access, to foster an inclusive, collaborative, and supportive work environment. Activities: Implement engagement and feedback mechanisms to monitor employee experience and organizational health, taking pulse/atmosphere checks and advising on engagement and motivation. Promote awareness and effective use of existing complaint, grievance and employee support mechanisms. Work proactively on grievance management, to avoid it growing into bigger complaints, providing HR solutions and working within the MSF International policies and frameworks. Monitor wellbeing, absence, and retention trends and recommend appropriate interventions. Be an integral and pro-active contributor to Equity, Diversity and Inclusion. Review and possibly improve recruitment practices, support management practices, identify training, learning or development needs and implement them together with the board, management team and MSF Access team. 6. Ensure HR compliance, risk management, and operational controls are maintained in accordance with applicable legislation, hosting-office requirements, and MSF standards, to safeguard employees and organizational integrity. Activities: Liaise with MSF International and hosting offices. Monitor compliance with HR policies, procedures, and regulatory requirements across all hubs. Ensure compliance to existing policies, regulations and guidelines. When and where needed, to review, update, and create MSF Access tailored HR guidelines and workflows, together with the MSF Access Head of Resources and MSF-International, to ensure legal compliance and alignment with organizational standards. Identify HR-related risks. and maintain and overview and follow compliance monitoring systems. Strengthen MSF Access control processes and maintain a framework for HR operations to ensure operational stability and clear accountability. Use asana for tracking and structuring tasks, enabling easier handovers and absence coverage. Conduct regional assessments — visiting MSF Access hubs as needed/delegated — to build supporting relationships, understand local HR context, needs and realities, and if and where needed needs and tailor solutions with local teams. 7. Manage employee off-boarding and separation processes across MSF Access, in collaboration with hosting offices and MSF-International HR, to ensure compliant, respectful, and organizationally valuable transitions. Activities: Coordinate standardized off-boarding, knowledge-transfer, and administrative closure processes, together with MSF International and hosting offices. Conduct and analyse exit feedback and turnover trends to identify improvement opportunities. Ensure separation processes comply with legal and organizational requirements in relevant jurisdictions. 8. Develop and maintain HR analytics, reporting, and planning systems that provide reliable workforce insights and support evidence-based decision making across MSF Access. Activities: Define, monitor, and report on HR metrics covering recruitment, performance, engagement, development, and turnover. Explore new tools such as engagement trackers to support this. Maintain dashboards, reporting tools, and planning structures using agreed systems, including Asana. Provide analysis and recommendations to leadership to support strategic workforce decisions and continuous improvement. IV. AUTONOMY, COMPLEXITY Challenges and decisions that the job faces to achieve the accountabilities: Autonomy to think and act Manage in complex HR context with hosting offices, varying local labour laws and practices, under the umbrella of MSF International and with a geographically spread team. SAFEGUARDING REQUIREMENTS FOR THE ROLE The incumbent commits to contribute to a safe, supportive, inclusive, equitable, diverse, respectful, and healthy workplace, free from abuse and other misconduct.  They will not engage in any form of abuse including those detailed in MSF Typologies of Abuse and when an employee suspects or observes abuse, they will report it (without investigating it) to protect others. Education Master’s degree in Human Resources, Business Administration, or related experience from HR positions within MSF or comparable organisations. Experience Minimum of 5 years of experience in HR management or related roles in MSF , with the ability to apply standards, methods and tools. Experience in coordinating, supporting or participating to the HR management of a project portfolio and/or complex projects Solid technical expertise and coordination in global HR management (incl recruitment/contracting), policy development, and HR processes, solid facilitation capacity. Strong experience as communicator who works well independently, autonomously within a multi-cultural and global team. Experience in working across different cultures and time zones Knowledge Strong facilitation knowledge, influencing skills, problem solving, adaptability and resilience as HR in MSF across different hosting offices requires this. Working knowledge of Microsoft products, including SharePoint, Forms, Teams, Excel, preferably PowerBI. Knowledge of project management software, such as Asana. Strong analytical, communication, and leadership skills. Languages Fluent in English (C2 CEF) . Fluency in French, Arabic and/or Spanish a strong asset Only shortlisted candidates will be contacted. By submitting an application, the job applicant confirms their understanding and acceptance of these recruitment procedures.

Location: New York, NY, United States About Us Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience. About the Team Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin. As a Sr. Security Engineer at Fanatics Betting & Gaming (FBG), your knowledge and experience in designing, implementing and maintaining security measures will help the organization stay ahead of security risks and protect company assets. This role sits on the Security Operations Team within the Information Security department and reports to the Manager, Security Engineering. Responsibilities Partner with cross functional teams on endpoint security initiatives, ensuring configurations, policies, and enforcement mechanisms are sound and aligned with organizational risk tolerance. Monitor and help remediate vulnerabilities across the endpoint and mobile fleet, partnering with IT on patch management and compliance tracking. Continuous evaluation of several security tools including but not limited to Data Loss Prevention, Vulnerability Management, Identity and Access Management, Web Application Firewall, Email Protection and Endpoint Protection. Develop and maintain a library of scripts to be leveraged to automate threat hunting, detection, and digital forensics efforts. Design, implement and refine security detection mechanisms to improve operational efficiency and observability. Leverage AI tools and workflows to accelerate threat hunting, detection, and other automation efforts. Mentor junior team members and build out runbooks and training resources that raise the bar for the whole team. Stay up-to-date on the latest threats, vulnerabilities, and security trends to ensure that our organization is prepared to address emerging threats. Collaborate with internal teams to ensure that secure implementation guidelines are followed. Participate in an on-call rotation to provide 24/7 support for critical incident escalations. Qualifications 7+ years of experience as a security engineer or in a similar role Strong hands on experience securing and managing mobile devices at scale Experience with vulnerability management practices and tools, particularly for endpoint and mobile device compliance. Experience participating in incident response efforts, with the ability to lead investigations involving endpoint or mobile compromise. Experience with identity management protocols (e.g., OAuth, SAML, OpenID Connect). Experience evaluating, selecting, or implementing enterprise security tools (e.g., DLP, IAM, WAF, email security). Experience building or tuning detection logic to identify malicious activity (detection engineering). Experience automating security workflows via SOAR or custom scripting. Demonstrated ability to adapt to evolving priorities, ambiguous requirements and a rapidly changing security landscape. Team player and strong communicator able to translate technical concepts for any audience. Eager to learn and adapt with a drive to learn new tools, techniques, and approaches as the security landscape evolves. Experience drafting high quality documentation such as standards, policies, and architecture diagrams. Demonstrated experience leveraging Infrastructure as code tools such as Terraform or Ansible is preferred. Experience with Cloudflare Datadog, Wiz and Tines is preferred. Foundational knowledge in agile methodologies required. Experience with scripting languages such as Python or Bash is required. Relevant certifications such as GCIH, OSCP, or GSEC are a plus Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connections and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process. For information about our benefits, please visit https://benefitsatfanatics.com/ Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit https://benefitsatfanatics.com/ Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit https://benefitsatfanatics.com/ Salary Range $128,000 — $160,000 USD By submitting your application, you agree to our terms of service and acknowledge you have read our Candidate Privacy Policy. Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it here .

Location: USA Workplace: Remote Solvd Inc. is a rapidly growing AI-native consulting and technology services firm delivering enterprise transformation across cloud, data, software engineering, and artificial intelligence. We work with industry-leading organizations to design, build, and operationalize technology solutions that drive measurable business outcomes. Following the acquisition of Tooploox, a premier AI and product development company, Solvd now offers true end-to-end delivery—from strategic advisory and solution design to custom AI development and enterprise-scale implementation. Our capability centers combine deep technical expertise, proven delivery methodologies, and sector-specific knowledge to address complex business challenges quickly and effectively. We are looking for a Senior / Staff Data Engineer to build what the Agent Assist provider calls: the Bedrock Knowledge Base configuration, the OpenSearch Serverless collection, the versioned retrieval API, and the quality dashboard. You’ll own the retrieval workstream end to end, paired with the ingestion engineer, with technical direction from the Solution Architect. This role carries the most technical risk in the engagement — entitlement filtering is a severity-one commitment. The mission: ship a retrieval API that returns the right passages, with citations, only to callers entitled to see them, at a latency and cost the client accepts, and that the client can version and operate after week 10. WHAT YOU’LL DO - Stand up the Bedrock Knowledge Base and OpenSearch Serverless vector collection in the client’s account from infrastructure code, with the embedding model, chunking strategy, and metadata fields the architect specified. - Implement hybrid retrieval — vector plus keyword — with metadata filtering by taxonomy, source, status, and review date; tune top-k, score thresholds, and reranking against the golden question suite. - Build the retrieval API on API Gateway and Lambda per the Integration Blueprint — versioned paths, authentication for the Agent Assist provider, per-client rate limits and usage metrics, structured error responses, and a citation payload with source URL, title, section, and last modified date. - Enforce entitlement at query time by filtering on permission metadata the ingestion pipeline captures — no restricted passage is ever returned to an unentitled caller. - Provide the Bedrock retrieve-and-generate reference endpoint used for pilot validation in weeks 7–9. - Build the quality dashboard — relevance, grounding, and citation scores trended per run; permission test results; freshness lag per source; API latency and error rate; OpenSearch capacity. - Support the contact center pilot in weeks 7–9 — capture retrieval misses, tune, and re-run the suite before each change ships. - Write the retrieval and API runbooks including model change, re-embedding, and index rebuild procedures with cost implications. - Pair with client platform owners in weeks 9–10 and hand over on the transition readiness checklist. REQUIRED SKILLS & EXPERIENCE - 4+ years as a software or ML engineer, with at least one RAG or enterprise search system delivered to production and measured with an evaluation suite — not just demos. - Hands-on with Amazon Bedrock — Knowledge Bases, Retrieve and RetrieveAndGenerate APIs, embedding models — and Amazon OpenSearch Serverless vector search including hybrid queries and metadata filters. - Python, with experience shipping Lambda-based APIs behind API Gateway including auth, versioning, and throttling. - Infrastructure-as-code with Terraform or AWS CDK and CI for deployment into a client-owned account. - Practical understanding of chunking, embedding model selection, reranking, and the trade-offs between relevance, latency, and cost. - Experience building operational dashboards in CloudWatch or an equivalent tool. PREFERRED QUALIFICATIONS - AWS Certified Generative AI Developer Professional or AWS Certified Machine Learning Engineer Associate. - Experience with RAG evaluation frameworks and metrics — faithfulness, context precision and recall, citation accuracy. - Experience integrating with a contact center Agent Assist product as an API provider. - Familiarity with Bedrock Guardrails and permission-aware retrieval patterns over Microsoft 365 content. When you join Solvd, you'll… - Shape real-world AI-driven projects across key industries, working with clients from startup innovation to enterprise transformation. - Be part of a global team with equal opportunities for collaboration across continents and cultures. - Thrive in an inclusive environment that prioritizes continuous learning, innovation, and ethical AI standards. Ready to make an impact? If you're excited to build things that matter, champion responsible AI, and grow with some of the industry’s sharpest minds. Apply today and let’s innovate together. Solvd is an equal opportunity employer.

Location: USA Workplace: Remote Solvd Inc. is a rapidly growing AI-native consulting and technology services firm delivering enterprise transformation across cloud, data, software engineering, and artificial intelligence. We work with industry-leading organizations to design, build, and operationalize technology solutions that drive measurable business outcomes. Following the acquisition of Tooploox, a premier AI and product development company, Solvd now offers true end-to-end delivery—from strategic advisory and solution design to custom AI development and enterprise-scale implementation. Our capability centers combine deep technical expertise, proven delivery methodologies, and sector-specific knowledge to address complex business challenges quickly and effectively. We are looking for a Senior Data Engineer to build the four source connectors and ingestion pipeline that turns raw knowledge content into a governed, permission-tagged corpus in S3 and Amazon Bedrock Knowledge Bases. You’ll own the ingestion workstream end to end inside an architecture set by the Solution Architect, working paired with the retrieval engineer so no deliverable sits with one person. The mission: get every in-scope item from four source systems into the index with its metadata, permissions, and lineage intact — on a sync schedule the client can tune, with retirement propagating on the next run. WHAT YOU’LL DO - Build the iKNOW connector against Oracle B2C Service knowledge APIs — full inventory extract, then incremental sync by modified date with article status and answer version captured. - Build SharePoint, OneDrive, and Teams connectors on Microsoft Graph — site and drive enumeration, delta queries for incremental change, and capture of sharing and group membership as permission metadata on every item. - Build the Sitecore connector against its content APIs for public web content in scope. - Implement the ingestion pipeline — landing in S3 with per-source prefix convention, document conversion and text extraction, deduplication by content hash, metadata enrichment from taxonomy, and Bedrock Knowledge Base data source sync with chunking parameters set by the architect. - Produce inventory extracts for content disposition reviews and counts that feed the end-of-Phase-1 re-baselining. - Implement retirement handling — items marked retired or deleted at source are removed from the index on the next sync. - Handle throttling and backoff for Oracle and Microsoft APIs, idempotent re-runs, and failure isolation per source so one connector’s outage does not stall the others. - Instrument every pipeline stage with CloudWatch metrics and write the ingestion runbooks. - Pair with client IT during weeks 7–10 so they can run, re-run, and extend the pipelines after transition. REQUIRED SKILLS & EXPERIENCE - 4+ years building data pipelines in production, at least 2 of them on AWS with Python. - Hands-on with Microsoft Graph API for SharePoint and Teams content — delta queries, permissions, and throttling — or equivalent enterprise content platform experience. - Experience landing unstructured content (HTML, Office documents, PDF, chat transcripts) into S3 and preparing it for search or vector indexing. - Working knowledge of Amazon Bedrock Knowledge Bases data sources and sync behavior, or a comparable vector ingestion path on OpenSearch. - Infrastructure-as-code experience with Terraform or AWS CDK and CI for pipeline deployment into a client-owned account. - Comfortable working from a shared backlog in client repositories with documentation written as the work is done. PREFERRED QUALIFICATIONS - AWS Certified Data Engineer Associate. - Prior integration with Oracle B2C Service or another Oracle Service Cloud product. - Prior integration with Sitecore XM or XP content APIs. - Experience with AWS Glue, Step Functions, or EventBridge for orchestration, and with document parsing libraries for Office and PDF formats. When you join Solvd, you'll… - Shape real-world AI-driven projects across key industries, working with clients from startup innovation to enterprise transformation. - Be part of a global team with equal opportunities for collaboration across continents and cultures. - Thrive in an inclusive environment that prioritizes continuous learning, innovation, and ethical AI standards. Ready to make an impact? If you're excited to build things that matter, champion responsible AI, and grow with some of the industry’s sharpest minds. Apply today and let’s innovate together. Solvd is an equal opportunity employer.

Location: USA Workplace: Remote Solvd Inc. is a rapidly growing AI-native consulting and technology services firm delivering enterprise transformation across cloud, data, software engineering, and artificial intelligence. We work with industry-leading organizations to design, build, and operationalize technology solutions that drive measurable business outcomes. Following the acquisition of Tooploox, a premier AI and product development company, Solvd now offers true end-to-end delivery—from strategic advisory and solution design to custom AI development and enterprise-scale implementation. Our capability centers combine deep technical expertise, proven delivery methodologies, and sector-specific knowledge to address complex business challenges quickly and effectively. We are looking for a Senior AI Quality & Evaluation Engineer to own the independent proof that retrieval works and that permissions hold. You’ll build and run the golden question suite, negative entitlement tests, and drift alarms that serve as acceptance gates — so the engineers who built the system are not grading their own work. This is a 50% allocation role across weeks 3–10, drawn from a Quality Engineering or GRC background, reporting to the POD Lead and working day-to-day with the retrieval engineer. WHAT YOU’LL DO - Build the golden question suite from top contact drivers and needs workshops — question, expected source, expected passage, and acceptance thresholds for relevance, grounding, and citation accuracy, versioned alongside the content it tests. - Build the negative entitlement test set — queries issued under unentitled identities that must return no restricted passage, with any failure raised as a severity-one alarm. - Build freshness and retirement tests — source-modified-to-index-available lag per item against the agreed threshold, and verification that retired items disappear on the next sync. - Automate the harness to run on schedule and after every content, configuration, or model change — publishing scores to the quality dashboard with trend lines and regression alarms. - Define the QA gate content analysts apply to remediated content. - Run the suite before every pilot change in weeks 7–9 and report misses with root cause — content, chunking, ranking, or permissions — to the right owner. - Write the evaluation runbook and train client stewards and platform owners to add questions, re-run the suite, and interpret regressions. REQUIRED SKILLS & EXPERIENCE - 3+ years in software quality engineering or test automation with Python, including building test harnesses that run in CI on a schedule. - Hands-on evaluation of a search or RAG system in production — writing ground truth sets, scoring relevance and grounding, and tracking drift over time. - Experience designing security-focused negative tests — authorization, entitlement, data exposure — and reporting them at the severity a client security team expects. - Ability to work in AWS — invoking Bedrock and OpenSearch APIs, reading CloudWatch, deploying a scheduled job with infrastructure code. - Clear written reporting; the suite’s output is read by client stewards, not only engineers. PREFERRED QUALIFICATIONS - AWS Certified AI Practitioner or Machine Learning Engineer Associate. - Experience with RAG evaluation libraries and LLM-as-judge scoring with human calibration. - Contact center or knowledge management domain exposure. - Familiarity with SOC 2 or ISO 27001 evidence practices. When you join Solvd, you'll… - Shape real-world AI-driven projects across key industries, working with clients from startup innovation to enterprise transformation. - Be part of a global team with equal opportunities for collaboration across continents and cultures. - Thrive in an inclusive environment that prioritizes continuous learning, innovation, and ethical AI standards. Ready to make an impact? If you're excited to build things that matter, champion responsible AI, and grow with some of the industry’s sharpest minds. Apply today and let’s innovate together. Solvd is an equal opportunity employer.