Location: India
About the Job:
As a Senior Revenue Accountant at LaunchDarkly, you will play a critical role in ensuring that revenue is recognized accurately and in accordance with US GAAP and ASC 606, while leaning heavily into AI-driven automation to enhance process efficiency and scalability. You will own revenue-related tasks for month end close procedures and partner closely with cross functional teams (like Sales, Deal Desk, Legal) to review customer contracts and non-standard terms. You will also assist with external audits, preparing ad hoc analyses, and be a key point of contact for all revenue recognition activities. This role is ideal for a revenue accounting professional who enjoys working in a fast-paced environment where you can have a direct impact.
Responsibilities:
Support the monthly revenue close process, including preparation of revenue-related journal entries, reconciliations, and supporting schedules, to ensure timely and accurate revenue recognition
Perform ASC 606 contract reviews for new and existing customer arrangements and document appropriate revenue recognition conclusions
Evaluate complex or non-standard contract terms, including usage-based pricing, committed spend, minimum commitments, credits, discounts, contract modifications, renewals, and other commercial arrangements
Maintain and reconcile revenue schedules across revenue, accounts receivable, deferred revenue, unbilled receivables, and customer credits
Develop and maintain revenue accounting workbooks, rollforwards, and supporting documentation that provide clear audit trails from customer contracts and usage data through the general ledger
Partner with Sales, Legal, Deal Desk, and Finance on new products, pricing models, contract structures, and commercial terms to identify potential accounting implications
Support the accounting assessment and operationalization of new products and SKUs, including determining appropriate revenue recognition treatment, sales tax treatment, and ensuring required accounting data is captured
Support external audits by preparing revenue schedules, contract samples, reconciliations, and responses to auditor inquiries
Identify opportunities to improve and automate revenue accounting processes, controls, reconciliations, and reporting
Partner with system administrators and cross-functional teams to improve the integration and data flow among CRM, billing, usage, and ERP systems
Support development of scalable revenue accounting policies and procedures as the company and its product offerings evolve
Qualifications:
Bachelor's degree in Accounting, Finance, or a related field
8+ years of relevant accounting experience, including meaningful experience with SaaS revenue recognition
CPA or equivalent is a must
Experience in public accounting is a must. Big 4 preferred.
Strong working knowledge of US GAAP and ASC 606 and experience evaluating customer contracts and revenue arrangements.
Experience with SaaS, cloud infrastructure, AI, technology, or other consumption-based business models strongly preferred
Experience working with large datasets and reconciling information across multiple systems
Experience with NetSuite, Salesforce or another major ERP and CRM systems preferred
Advanced Excel/Google Sheets skills
Strong analytical and problem-solving skills with exceptional attention to detail
Ability to operate effectively in a fast-paced environment where products, systems, and processes continue to evolve
Strong communication skills and ability to translate technical accounting requirements into practical guidance for non-accounting stakeholders
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from
@LaunchDarkly
.com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: India
About the Job:
As a
Senior Sales Engineer
, you will be the technical partner to Account Executives, helping LaunchDarkly land and expand enterprise customers across the Indian market.
You will guide technical discovery, deliver compelling demonstrations, lead proof-of-value engagements, and help customers understand how LaunchDarkly enables safer, faster software delivery. This role combines deep technical expertise with strong business acumen and the ability to translate complex technology into real business outcomes.
You’ll work closely with engineering leaders, architects, and DevOps teams at large enterprises to help them modernize their software delivery practices.
Responsibilities:
Partner with Sales to Win Enterprise Deals
Work closely with Account Executives to qualify opportunities and develop technical account strategies.
Help customers understand how feature management and progressive delivery can transform software delivery.
Participate in complex enterprise sales cycles and help secure technical wins.
Lead Technical Discovery and Solution Design
Engage with engineering leaders, platform teams, and architects to understand their software delivery challenges.
Design solutions that demonstrate how LaunchDarkly integrates into modern development environments.
Align technical solutions with customer business objectives.
Deliver High-Impact Demos and Proof of Value
Conduct compelling product demonstrations that highlight real customer value.
Lead technical evaluations including proof-of-concepts, workshops, and hands-on trials.
Guide customers through the evaluation process and ensure successful outcomes.
Build Champions and Trusted Relationships
Develop strong relationships with both technical and business stakeholders.
Enable customer champions who can advocate for LaunchDarkly internally.
Support customers throughout the evaluation process and beyond.
Be a Technical Thought Leader
Stay up to date on trends in DevOps, CI/CD, feature management, AI-driven development, and modern software architecture.
Confidently communicate technical and business value to a range of audiences from developers to executives.
Collaborate Across Teams
Partner with Sales, Customer Success, Product, and Engineering to ensure successful customer outcomes.
Provide feedback from the field to help shape the product roadmap.
About You:
Customer-Focused
You enjoy helping engineering teams solve complex problems and improve how they build and deliver software.
Strong Communicator
You can clearly articulate technical concepts and connect them to business outcomes.
Entrepreneurial Mindset
You are proactive, take ownership, and thrive in fast-moving environments.
LaunchDarkly Values
You embody the qualities of being humble, hungry, smart, and energetic, collaborating effectively with both customers and internal teams.
Qualifications:
5+ years of experience in
Sales Engineering, Solutions Engineering, or Technical Pre-Sales
in enterprise SaaS.
Experience working with enterprise development teams and technical stakeholders.
Strong understanding of
modern software development practices
, including:
CI/CD
DevOps
Infrastructure as code
Feature flags and progressive delivery
Proven ability to run
technical demos, workshops, and proof-of-concept engagements
.
Excellent communication and presentation skills.
Experience supporting complex enterprise sales cycles.
(Preferred) Background in
software engineering, DevOps, SRE, or platform engineering
.
(Preferred) Experience with
cloud platforms such as AWS, Azure, or GCP
.
(Preferred) Familiarity with
Kubernetes and microservices architectures
.
(Preferred) Programming experience in languages such as
Java, Python, Go, Node.js, or .NET
.
(Preferred) Experience supporting enterprise deals in
large organizations (F500 / G2000)
.
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status.
Do you need a disability accommodation?
Fill out this
accommodations request form
and someone from our People Operations team will contact you for assistance.
Your safety matters to us.
To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @
launchdarkly.com
email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains. Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit
Careers | LaunchDarkly
directly for confirmed job openings and links to apply.
Please notify us of any fraudulent representation by sending an email to
careers@launchdarkly.com
.
Location: New York City Office
COMPANY DESCRIPTION
Today, when you go to your doctor and get referred to a specialist (e.g., for sleep apnea), your doctor sends out a referral and tells you, “They’ll be in touch soon.” So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often specialists and medical services are overwhelmed with referrals and the painstakingly manual process it takes to qualify your referral prevents them from getting around to it on time, or sometimes at all. Tennr prevents these delays and denials by making sure every referral gets where it needs to go, with the right info, at the right time. Powered by RaeLM™ Tennr reads, extracts, and acts on every piece of patient information so providers can capture more referrals, slash denials, and reduce delays.
RESPONSIBILITIES
- Own employee lifecycle operations including onboarding, offboarding, role changes, and internal mobility.
- Ensure a world-class onboarding experience that sets new hires up for immediate impact and long-term success.
- Manage HR systems and data (e.g., HRIS, benefits platforms), ensuring accuracy, compliance, and scalability.
- Drive people processes forward by documenting, refining, and improving workflows as the company grows.
- Partner with leaders to support performance cycles, feedback processes, and employee development initiatives. Represent People Ops as a trusted, approachable partner across the organization.
- Support compensation and equity administration in close collaboration with leadership and finance.
- Maintain benefits programs (healthcare, 401k matching, PTO) and act as a knowledgeable, trusted resource for employees.
- Ensure compliance with employment laws, policies, and best practices while keeping things pragmatic and human.
- Champion culture initiatives that reinforce Tennr’s values and strengthen in-office collaboration.
- Analyze people data and surface insights that help leadership make better decisions.
- Support employee relations with discretion, fairness, and strong judgment.
QUALIFICATIONS
- 4+ years of experience in People Operations, HRBP, or a similar role, ideally at a fast-paced, high-growth organization
- Proven ability to run core people processes independently with high attention to detail and a hunger for automation
- Strong understanding of benefits administration, HR systems, and employment compliance.
- Exceptional communication skills
- Comfort operating in ambiguity and building structure where none exists.
- A people-first approach balanced with strong business judgment.
- Excitement about being in-office and contributing to a strong, collaborative culture.
WHY TENNR?
- Drive Impact: one of our company values is Cowboy, meaning you set the pace. You won’t just talk about things, you’ll get them done. And feel the impact.
- Develop Operational Expertise: learn the inner workings of scaling systems, tools, and infrastructure
- Innovate with Purpose: we’re not just doing this for fun (although we do have a lot of fun). At Tennr, you’ll join a high-caliber team maniacally focused on reducing patient delays across the U.S. healthcare system.
- Build Relationships: collaborate and connect with like-minded, driven individuals in our Hudson Square office 4 days/week
- Free lunch! Plus a pantry full of snacks.
BENEFITS
- Beautiful new office at 345 Hudson Street
- Unlimited PTO
- 100% paid employee health benefit options
- Employer funded 401(k) match
- Competitive parental leave
Location: United States (Remote)
Workplace: Remote
About Teleport
Don't wait for the future of infrastructure. Be part of it.
Teleport is the AI Infrastructure Identity Company. We're solving one of the hardest problems in security: giving every human, machine, workload, and AI agent a cryptographically secured identity, improving engineering velocity while maintaining security. We make trusted computing simple. This gives you the freedom, power, and autonomy to build and innovate with confidence.
Remote-first and globally distributed, we work with companies like Nasdaq, DoorDash, and Elastic to secure infrastructure for an AI world.
About the Role:
Our Teleport Account Development Mission: Build a consistent pipeline. Provide relevant value to future customers. Enable the next Teleport leaders.
What You'll Do:
- Support multiple Enterprise sales territories
- Schedule meetings with key stakeholders from three sources
- Outbound prospecting to good-fit accounts showing intent signals
- Qualifying Marketing Qualified Leads
- Qualifying Inbound requests Collaborate with your Account Executive(s) on enterprise accounts and to refine call and messaging strategies
- True multi-channel outreach (call/email/social) with a heavy emphasis on using the phone to drive quality conversations
- Establish best practices and efficient processes for a modern Outbound sales motion
- Work closely with Account Executive(s) to refine account strategiesIdentify trends from prospective customers to share with the product, marketing, and customer success teams
- Track all sales activity in our CRM (Salesforce) and Outreach
- Achieve or exceed monthly quotas for New Meetings Completed and quarterly quotas for Pipeline Opportunities
What We're Looking For:
- Experienced: have 1 -2 years experience as an Enterprise Account Development Representative (ADR / SDR / BDR), preferably at a SaaS company with a technical product and a heavy emphasis on growing Outbound pipeline.
- Strategic: able to strategize with Sales peer to schedule conversation with new Ideal Customer Profile Enterprise accounts
- Quick Learner: able to grasp new technical concepts quickly in a diverse SaaS space
- Collaborative Team Player: able to collaborate with your team and other teams daily
- Passionate: loves the craft/process and providing the best experience for the prospect
- Organized: able to manage pipeline of multiple prospects within multiple accounts in a consistent, repeatable way
- Adaptable: understands that start ups can change quickly and able to adapt to changes quickly
- Coachable: able to take constructive criticism and turn it into something great to further your career goals
What Success Looks Like:
- Month 1: 4 week structured onboarding that helps you learn the market, the personas, the tools, the problems that Teleport helps solve; start reaching out to prospects before the end of the month
- Month 2: On a half quota, figuring out the best way to use the tools at your disposal to ramp up your territory
- Month 3: Now on a full quota, your process is up and running and you are on your way to building your personal prospecting pipeline machine
Tools We Have:
- Salesforce
- Outreach
- LinkedIn SalesNavigator
- 6sense
- Qualified Chat
- Qualified Signals
- G2
- AltiSales
- Common Room
How We Hire:
Our process is designed to be straightforward and respectful of your time. We skip performative rounds and focus on what matters: understanding how you think and what you can do.
Why Teleport
You're joining a company where the problem is real, the team is small, and your work shows up directly in the product. We're not a big company, you won't get lost in a crowd. You'll have the freedom and autonomy to do what you're great at, alongside teammates who care about doing it right and want to see you succeed. The work is collaborative, there's real room to grow, and the mission is one worth showing up for.
Remote-first and globally distributed, we're genuinely passionate about what we're building.
The Benefits
At Teleport, we believe your career is more important than a list of perks. That's why we focus on making your day-to-day the best it can be — giving you the autonomy, access, and support to do the best work of your career.
- Extensive health coverage
- Annual expense budget
- Rest and recovery policies that maximize your ability to recharge
- Investment in your future with retirement savings plans
- Professional development opportunities
Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law.
Candidate Privacy Notice: For information about our collection and processing of job applicant personal data for this position, please see our Job Applicant Privacy Policy and Notice of Collection at goteleport.com/legal/apply/job-applicant/ http://goteleport.com/legal/apply/job-applicant/
Location: New York, NY
Workplace: Hybrid
ABOUT THE COMPANY
Rain is the global stablecoin payments platform for enterprises, neobanks, platforms, developers, and AI agents. Our technology allows partners to move, store, and use stablecoins instantly and compliantly through global payment cards, rewards, on/offramps, wallets, and cross-border rails. As both a Visa and Mastercard Principal Member, Rain issues cards that work at more than 175 million merchant locations in over 220 countries and territories. Built natively for stablecoins and trusted by more than 100 organizations worldwide, Rain delivers secure, scalable infrastructure that makes money move freely and instantly around the world.
You will have the opportunity to deliver massive impact at a hypergrowth company backed by some of the top investors in fintech, crypto, and SaaS. In January 2026, we closed a $250M Series C led by ICONIQ, valuing Rain at $1.95B, with Sapphire Ventures, Dragonfly, Bessemer Venture Partners, Galaxy Ventures, FirstMark, Lightspeed, Norwest, and Endeavor Catalyst also participating. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk.
OUR ETHOS
We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company.
About the Role
AI agents are already booking travel, subscribing to software, running procurement end to end, and moving money on behalf of users — much of it through Rain. Our Agent Control Layer is the governing surface for that activity: it enforces approved counterparties, amounts, merchants, and task scope at initiation, before a transaction ever occurs, rather than reconciling damage after the fact.
We are hiring a Senior Product Manager to own that platform. This is a 0-to-1 role inside a category being defined in real time. You will own the developer-facing surface — APIs, SDKs, controls, docs — that teams building agents use to give them spending power safely. McKinsey projects $3–$5 trillion in global agentic commerce by 2030. The primitives that make it trustworthy have not been built yet. You will build them.
You will report to the Head of Product and work daily with engineering, risk and compliance, network partnerships, and the developers shipping on us.
What you'll do
• Define the primitives for agent authority: spend scopes, merchant and counterparty allowlists, velocity and amount ceilings, task-bound credentials, human-in-the-loop approvals, and clean revocation.
• Own scoped virtual cards for agents — cards provisioned for a single merchant, amount, and task, retired the moment the task completes.
• Extend the rest of Rain's stack (wallets, virtual accounts, onramps, offramps, cross-border payments) to agent initiators within the parameters our customers define.
• Treat the API as the product. Own endpoint design, error semantics, idempotency, webhooks, sandbox and simulation tooling, SDKs, and reference agents.
• Own documentation and the onboarding path with the same rigor as the product itself. Time-to-first-authorized-agent-transaction is your metric.
• Run a tight design-partner loop with agent builders — read their integration code, sit in their debugging sessions, ship against what you find.
• Build the roadmap from first principles: form a thesis on where agentic commerce goes next, sequence bets accordingly, and kill what isn't working quickly.
• Partner with risk and compliance on Know Your Agent — agent identity, attestation, delegated authority, auditability, and dispute handling in a world where the cardholder wasn't the one who clicked.
• Represent Rain's technical point of view in Agentic Payments Alliance working groups and with Visa, Mastercard, and stablecoin partners as standards take shape.
• Write the specs, launch posts, and positioning that teach the market what controlled agentic payments actually means.
You’ll likely succeed if you have
• 8+ years in product management, with meaningful time on a developer-facing platform, API, or infrastructure product. You have shipped something engineers chose to build on.
• Technical depth. You read API diffs, write your own queries, prototype against your own endpoints, and hold your own in an architecture review. You don't need to have been an engineer; you do need engineers to take you seriously.
• 0-to-1 instincts. You have taken a product from a blank page to real usage in an ambiguous market, and you're comfortable with a roadmap that changes because the ground moved.
• Payments or fintech fluency, or the obvious appetite to acquire it fast. Authorization flows, issuing, interchange, chargebacks, settlement, KYC/KYB - you know these, or you'll learn them in weeks rather than quarters.
• Judgment under risk. Every control you design trades capability against loss. You can reason about that tradeoff explicitly and defend where you landed.
• Strong writing. At Rain, specs, docs, and launch narratives are the job, not overhead.
• Bias for motion. You would rather ship a narrow thing this month and learn from it than scope a broad thing for two quarters.
Bonus attributes
• Hands-on experience building or deploying AI agents - tool use, orchestration frameworks, MCP, evals.
• Stablecoin or onchain payments background: settlement, custody, treasury operations, or wallet infrastructure.
• Experience working directly with card networks, issuing processors, or sponsor banks.
• Time at an early-stage company during a period of fast scaling.
THINGS THAT ENABLE A FULFILLING, HEALTHY AND HAPPY EXPERIENCE AT RAIN:
Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves.
Flexible working ☕ We support a flexible workplace – work from home, come into an office, or both. We want everyone to work in an environment where they're their most confident and productive selves. New Rainmakers receive a stipend to set up a comfortable home workspace.
Easy to access benefits 🧠 For US Rainmakers, we cover 95% of your health, dental, and vision plan costs and 90% for your dependents, plus a 100% company-subsidized life insurance plan.
Retirement goals💡 Plan for the future with confidence. We offer a 401(k) with a 4% company match.
Equity plan 📦 Every Rainmaker gets an equity option plan so we all benefit from our success.
Health and Wellness 📚 High performance begins from within. Rainmakers receive a monthly stipend to be used for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you!
In-office meals 🍜 Rainmakers working from the office enjoy lunch and dinner on us, covered with a DoorDash credit.
Team summits ✨ Summits play an important role at Rain. Time together helps us build relationships and a common destiny. Expect team and company offsites, both domestic and international.
Location: New York, NY
Workplace: Hybrid
ABOUT THE COMPANY
Rain is the global stablecoin payments platform for enterprises, neobanks, platforms, developers, and AI agents. Our technology allows partners to move, store, and use stablecoins instantly and compliantly through global payment cards, rewards, on/offramps, wallets, and cross-border rails. As both a Visa and Mastercard Principal Member, Rain issues cards that work at more than 175 million merchant locations in over 220 countries and territories. Built natively for stablecoins and trusted by more than 100 organizations worldwide, Rain delivers secure, scalable infrastructure that makes money move freely and instantly around the world.
You will have the opportunity to deliver massive impact at a hypergrowth company backed by some of the top investors in fintech, crypto, and SaaS. In January 2026, we closed a $250M Series C led by ICONIQ, valuing Rain at $1.95B, with Sapphire Ventures, Dragonfly, Bessemer Venture Partners, Galaxy Ventures, FirstMark, Lightspeed, Norwest, and Endeavor Catalyst also participating. If you're curious, bold, and excited to help shape a borderless financial future, we'd love to talk.
OUR ETHOS
We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company.
ABOUT THE ROLE
Compliance is an intentional product surface at Rain. Every card we issue, every wallet we open, and every dollar that moves across our rails depends on controls that are correct, auditable, and fast enough not to be felt. We are hiring a Senior Product Manager to own that surface end to end.
You will own the compliance product area across four connected domains: financial crime (KYC/KYB, sanctions, transaction monitoring), licensing and regulatory readiness, card network and issuing-bank obligations, and the compliance tooling our enterprise partners use to run their own programs. As Rain continues to expand its product suite, you will ensure our compliance product serves our customers’ needs with these new products as well.
You will work daily with Compliance, Legal, Risk, Engineering, and Partnerships, and you will be in the room with bank partners, network representatives, and our largest customers' compliance teams. This is an individual contributor role with real scope to grow.
WHAT YOU'LL DO
• Own the KYC and KYB onboarding experience for consumers and businesses in every market we operate in, tracking and optimizing metrics such as conversion, accuracy, and cost per verified user are all yours.
• Build and tune sanctions screening, PEP and adverse media checks, and transaction monitoring, including blockchain analytics for wallet screening and source-of-funds signals.
• Drive down false positives and analyst review time without weakening detection, and define the metrics that prove it.
• Ship the case management, escalation, and SAR/STR workflows our compliance analysts live in every day.
• Translate obligations - state money transmission licensing, EMI and MiCA in the EU, VASP regimes, stablecoin-issuer requirements, Travel Rule, and local equivalents - into requirements engineers can build against.
• Partner with Legal and Compliance to make new-market launches a repeatable motion instead of a one-off scramble: jurisdictional configuration, disclosures, data residency, and reporting.
• Run regulatory change management as a product process, so a rule change becomes a tracked roadmap item rather than a fire drill.
• Own conformance with Visa and Mastercard rules across the programs we run and sponsor - BIN controls, MCC and merchant restrictions, program registration, and network reporting.
• Build the controls, evidence, and attestation tooling our issuing banks and BIN sponsors require, and make audits boring.
• Partner with Risk on disputes, chargebacks, fraud rules, and authorization-time controls where compliance and fraud overlap.
• Turn internal compliance capability into products our partners can use: APIs, dashboards, configurable rule sets, audit logs, and reporting they can hand to their own regulators.
• Serve as the product voice in partner compliance diligence, security reviews, and bank onboarding - and feed what you learn there back into the roadmap.
• Define how much control a partner gets and where Rain holds the line, clearly enough that sales can sell it and engineers can build it.
• Write the strategy and roadmap for compliance product, and defend the sequencing to the exec team.
• Specify precisely. In this domain, an ambiguous requirement is a regulatory finding waiting to happen.
• Instrument everything - pass rates, decision latency, alert volume, review throughput, escalation outcomes - and use it to make the case for what comes next.
You’ll likely succeed if you have
• 8+ years in product management, including at least three years owning compliance, risk, identity, or payments products in a regulated environment.
• Working fluency in AML/CFT: you can hold your own on KYC and KYB standards, sanctions screening logic, monitoring typologies, and SAR workflows without needing a translator.
• Direct experience with card issuing, payments infrastructure, or banking-as-a-service - you understand what an issuing bank, a BIN sponsor, and a network each expect from a program.
• A track record of shipping systems where correctness matters more than a fast demo, and the technical depth to design data models and APIs with engineers rather than around them.
• Comfort with genuine ambiguity. The regulatory picture for stablecoins is still being written, and you will often decide with incomplete information.
• Clear, precise writing. Most of your leverage here comes from documents other people can act on.
Bonus Attributes
• Experience with stablecoins, digital assets, or onchain settlement, including blockchain analytics tools.
• Multi-jurisdiction launch experience across LATAM, APAC, EU, or EMEA.
• Time spent inside a compliance, financial crime, or regulatory function — or a hands-on partnership with one.
• Familiarity with SOC 2, PCI DSS, or similar control and audit frameworks.
THINGS THAT ENABLE A FULFILLING, HEALTHY AND HAPPY EXPERIENCE AT RAIN:
Unlimited time off 🌴 Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves.
Flexible working ☕ We support a flexible workplace – work from home, come into an office, or both. We want everyone to work in an environment where they're their most confident and productive selves. New Rainmakers receive a stipend to set up a comfortable home workspace.
Easy to access benefits 🧠 For US Rainmakers, we cover 95% of your health, dental, and vision plan costs and 90% for your dependents, plus a 100% company-subsidized life insurance plan.
Retirement goals💡 Plan for the future with confidence. We offer a 401(k) with a 4% company match.
Equity plan 📦 Every Rainmaker gets an equity option plan so we all benefit from our success.
Health and Wellness 📚 High performance begins from within. Rainmakers receive a monthly stipend to be used for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you!
In-office meals 🍜 Rainmakers working from the office enjoy lunch and dinner on us, covered with a DoorDash credit.
Team summits ✨ Summits play an important role at Rain. Time together helps us build relationships and a common destiny. Expect team and company offsites, both domestic and international.
Location: USA - Remote
Workplace: Remote
💫 This job description was written by a person
ABOUT US
Since 2013, we’ve been building a CRM that gets out of your way and helps your team sell more, faster. Now we’re building AI into every part of it, so Close does the busywork and your team does the selling. No manual data entry, no 10-click workflows. Just communication-first, AI-powered sales software designed to help you succeed and scale.
We're bootstrapped and profitable which means we answer to our customers and play by our rules. We're proud of our 130-person, 100% remote team, focused on building Close so that no small, scaling business fails because it can't figure out sales.
ABOUT THE ROLE
One of our values is “Build a house you want to live in.” In this metaphor, Close.com http://Close.com is the front door. Our website is where people learn about who we are, what we do and, even more importantly, it’s a critical touch point on their journey to becoming a Close customer. We’re dedicated to making it best-in-class. We’ve recently migrated from Webflow to our own codebase (Astro, Sanity, Vercel) so a new and improved foundation is in place. We believe building in-house gives us the flexibility, creativity, and speed to make our website a competitive advantage - this is where our first Sr. Frontend Engineer - Marketing comes in. As the technical owner of the website, you’ll be responsible for maintaining, optimizing, and instrumenting Close.com http://Close.com. You’ll work closely with Marketing, including a Marketing Designer, but report up through Engineering.
YOU ARE
- A marketing website engineer. You’ve built beautiful, conversion-focused websites for a while now - probably 5+ years. You may have worked in an agency, but you’ve also had to build, own, and collaborate on websites long-term - seeing your work through impact and likely many iterations. Motion, ambitious CSS, and rich media are second nature, and you sweat page speed and how the site reads to both search engines and AI agents as much as how cool it looks. A modern stack like Astro paired with a headless CMS (Sanity is ours) is familiar territory to you.
- Fluent in measurement. The sites you build aren’t only beautiful, but they’re well-measured too. You understand cookies, conversion events, analytics, and experimentation tooling, and you've worked with tools like Segment, Amplitude, or Customer.io http://Customer.io.
- Focused on conversion and fueled by impact. We’re primarily a self-service SMB business and that means that Close.com http://Close.com isn’t just a brand experience. It’s a critical part of our acquisition funnel. This means that your work will have a direct effect on some of our most important business metrics - traffic, conversion, revenue. You’re the type who finds this motivating and is eager to partner with Marketing and Growth to move these numbers.
- Energized by empowering non-technical team members. You’ve built systems that allow Marketers or Designers to self-serve and solve problems quickly and independently. You’re comfortable thinking through guardrails, automations, and tooling.
- Already building with AI. You use AI to move faster and empower your team but are equally discerning about which moments require craftsmanship and taste.
- Resourceful and collaborative. You’ll bridge two teams (Marketing and Engineering) and will need to easily work with folks across departments and levels. No tweak or task is too small (or too big) for you to tackle.
YOU WILL
- Build and continuously improve a world-class marketing website. We want close.com http://close.com to be responsive, highly interactive, and polished. The kind of site that brings the product to life through animation and interactivity. You'll ship new pages and continue raising the bar on core site functionality.
- Make the site fast and findable. You’ll own performance, technical SEO, and how the site shows up to search engines and AI agents.
- Manage the infrastructure behind the site. The platform (Sanity), components, integrations, and deployment are for you to maintain and evolve.
- Own the technical integrity of site measurement and partner on experiments. Make sure tracking, attribution, conversion events, and funnel data are implemented correctly and reliably flow into our marketing and data systems.
- Build tools that let Marketing self-serve...and help the site self-improve. You’ll build automations and flows to help the team ship pages, campaigns, and experiments, but you’ll also help the website be a partner in its own development - be it catching regressions or flagging performance problems and SEO issues. The website of the future is a surface for collaboration between you, the marketing team, and AI agents.
- Stretch beyond the site and act as an engineering resource to marketing. The website is your focus, but there’s a lot of work to be done! You’ll be a resource for solving tricky problems, across the website and in other areas of marketing - sometimes that means hopping in yourself, or just knowing when to loop in the right person.
BENEFITS
- Compensation: Competitive pay plus an organization-wide goal-based bonus
- Paid Time Off: ~5 weeks of PTO to start. Plus a 1-week all-company Winter Holiday Break and paid US holidays. You'll earn 2 extra days for every year you're with Close.
- 80% Work Option: Work with your manager to choose between a standard 5-day week or a 4-day week at 80% pay
- Parental Leave: Paid leave for primary and secondary caregivers
- Sabbatical: A 1-month paid sabbatical every 5 years with the team
- Healthcare (US residents): Best-in-class health coverage with the majority of employee and dependent premiums covered. Two medical plans, plus Dental, Vision, HSA, FSA, and company-paid Long-Term Disability.
- 401k (US residents): We match your contributions up to 6%, vested immediately
OUR VALUES
Build a house you want to live in - Examine long-term thinking and action
No BS - Practice transparency and honesty, especially when it’s hard
Invest in each other - Build successful relationships with your coworkers and customers
Discipline equals freedom - Keep your word to yourself and others
Strive for greatness - Constantly challenge yourself and others
LEARN MORE
Listen to our CEO and Founder, Steli Efti, tell the story of Close’s journey in the $0-30m Blueprint https://www.close.com/blueprint.
Watch our culture video https://www.youtube.com/watch?v=maXKi1GN2MI from our 2023 team retreat in Milan. Every year our entire team gathers in person to build connection, foster cross-functional collaboration, and have fun. In 2027, we're headed to Dusseldorf, Germany!
Explore our product. Check out a demo https://www.close.com/demo-site!
OUR HIRING PROCESS
We ask a few role-specific questions as part of our application process. These questions are designed to help us learn more about you from the start, so please answer each one thoughtfully. We see this as an opportunity to get to know you beyond your resume.
We use AI tools daily at Close and expect candidates to do the same. In evaluating your application, we aim to get a sense for you - the way you think, how you communicate, the work you've done. Applications that read as fully AI-generated will not be considered.
Regardless of fit, you can expect to hear back from our team with an update on the status of your candidacy.
If you progress to the interview process, you'll receive a full outline of the role-specific steps in your first touchpoint with us. We do our best to make the hiring process clear and human.
Location: Los Angeles, USA
Technical Product Managers combine deep technical knowledge and experience with product leadership capabilities which are needed to enable Riot Games to deliver key products and experiences to make it better to be a player. You will develop and execute strategies on Riot's products and technologies while leading diverse teams to deliver creative solutions to our most difficult technical and experiential challenges.
As a
Principal Technical Product Manager
for VALORANT Foundations, reporting to the Director of Technical Product Management for VALORANT, you’ll identify and lead the highest-impact opportunities across the platforms that make the game predictable to build, release and operate worldwide. Foundations serves VALORANT’s engineers, artists and designers through build and release pipelines, developer tools and workflows, engine capabilities and core backend services. Working with engineering leads, game teams and central technology partners, you’ll bring independent product judgment to ambiguous problems, build support for a clear direction, and lead delivery across teams without direct authority. Your success will be measured in faster development workflows, more predictable releases, and platforms that let VALORANT grow sustainably.
Responsibilities:
Define and align product strategy for critical, cross-cutting platform areas, prioritizing outcomes that create measurable value for developers and players
Bring strategic structure and clarity to Foundations' hardest, most ambiguous initiatives so they're set up for long-term success
Lead cross-functional teams through influence, bridging engineering reality and product requirements, and driving decisions to closure across the groups that own build and release pipelines, the developer inner loop and editor, engine capabilities, and core backend services, all without direct authority
Serve as a strategic proxy for Foundations leadership, stepping in with autonomy to own high-stakes opportunities end to end
Partner deeply with engineering leads to ensure platform solutions are robust, scalable, and seamlessly integrated into developer workflows
Broker across the seam with central tech team partners, representing VALORANT's needs into shared platforms and negotiating what's owned where
Translate empathy for internal developers into infrastructure and tooling that solves genuine pain points; champion data-informed decisions
Champion AI-augmented ways of working: bring agentic tooling into the PM craft to compress cycle time and model what modern product management looks like for Foundations
Required Qualifications:
8+ years of relevant experience in Technical Product Management or a related engineering/technical field
Familiarity with the game development lifecycle: engines, art/build toolchains, live-ops workflows
Proven ability to operate at a Principal level, navigating organizational complexity to drive outcomes without direct authority
Strong technical background (CS degree or equivalent experience) sufficient to credibly debate tradeoffs with engineering leads
Experience translating open-ended or ambiguous technical capabilities into concrete product roadmaps with defined milestones and success metrics
Track record owning platform, developer-tools, or systems products with internal customers
Experience integrating agentic AI tooling into the product-management craft, using agents to shorten the loop from insight to execution
Desired Qualifications:
Experience with developer experience / platform-as-a-product domains, including internal platforms, SDKs, or CI/CD tooling
Experience operating across the studio/central-tech boundary, or in a shared-infrastructure org serving multiple teams
Hands-on familiarity with Unreal Engine and the Unreal Editor, VALORANT's engine and the primary environment its developers work in
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!
Our Perks:
Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our
benefits pages
for more information.
At Riot Games, we
put players first
. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.
It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.
Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
Safeguarding confidential and sensitive Company data
Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
Accessing Company assets, secure digital systems, and networks
Ensuring a safe interactive environment for players and other Rioters
These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.
Location: Hybrid - SF Bay Area
Location:
Hybrid- San Francisco OR Palo Alto Office, Tuesday/Thursday
Job Type
: Full-time W2
About Midi Health
Midi Health is the largest virtual care clinic for women in midlife navigating perimenopause, menopause, and other hormonal transitions. We combine expert clinicians, evidence-based protocols, and a modern technology platform to deliver care that has historically been underserved by the healthcare system. We're a fast-growing, mission-driven company building the infrastructure and products that define this new category of care.
How We Work
Hybrid by design.
Two days a week in-office (Tuesday and Thursday) in Palo Alto or San Francisco. We believe high-trust teams are built in person and scaled remotely.
AI-native engineering.
We expect every engineer to be fluent with modern AI coding tools (Claude Code, Cursor, Copilot, and similar) and to actively push the frontier of how we build software.
Low-ego, high-curiosity.
We approach disagreement with humility and technical rigor, not politics. We invest in each other's growth.
Outcome-oriented.
We move fast, own our work end-to-end, and balance speed with the durability that healthcare demands.
The Difference You Will Make
You'll join a team building the products that power Midi's care — spanning the patient journey (discovery, booking, ongoing care) and the clinician and operational surfaces that deliver that care at scale. You'll drive significant projects from early brainstorming through architecture, execution, rollout, and iteration, shipping user-facing software that meaningfully changes how women experience healthcare.
What You Will Do
Design, build, and own full-stack features end-to-end across our patient, clinician, and operational products
Partner closely with product, design, marketing, clinical, and operations stakeholders to turn ambiguous problems into shipped software
Write thoughtful, scalable code that balances speed of execution with long-term maintainability
Contribute to architecture decisions and raise the bar for code quality, testing, and CI/CD practices
Review code, participate in technical discussions, and help teammates level up
Use AI coding tools every day to multiply your output and help the team adopt better workflows
About You
6+ years of experience building and shipping full-stack web applications at production scale
Strong hands-on coding skills in a modern web stack — we use
Django/DRF and React/Next.js, but equivalent experience is fine
Seasoned at system design: you can take an ambiguous product problem and produce a clean, pragmatic architecture
Solid command of AI coding tools; comfortable adopting and applying the workflows the team converges on
Good mentorship instincts — you share context generously and help peers grow through code review and pairing
Strong written and verbal communicator; collaborates well with non-engineering stakeholders
Proactive ownership mindset; advocate for automated testing, CI, and high code quality
Low-ego, curious, humble
Nice to Have
Experience in healthcare, EHR integrations, or other regulated domains
Prior consumer-facing startup experience
Interview Process:
Recruiter Screen (30 min)
Hiring Manager Screen (45 min)
Live Technical Assessment (2 hours: 2 x 60 min sessions)
On-Site Interview and lunch (3 hours)
At this time, Midi Health is
not able to sponsor or take over sponsorship of any employment visa
(including H-1B, TN, or other work authorization). Applicants must be authorized to work in the U.S. without current or future visa sponsorship.
While you are waiting for us to review your resume, here is some fun content to check out.
Midi 2024 in Review
Women Leaders Invest in Midi
Patient Testimonials
At Midi Health, we are committed to pay transparency and equity. The estimated salary range for this role is
$180,000-$210,000
per year, based on factors such as experience and skills. In addition to base salary, employees are eligible for a wide range of benefits and equity in the company,
We believe in fair and competitive compensation practices that align with our values of equity and inclusion. If you have any questions about how we determine pay, we’re happy to discuss further in the hiring process.
#li-ps1
At this time, Midi is unable to provide visa sponsorship.
All Candidates must be authorized to work in the United States without current or future sponsorship needs.
Please note that all official communication from Midi Health will come from an
@joinmidi.com
email address. We will
never
ask for payment of any kind during the application or hiring process. If you receive any suspicious communication claiming to be from Midi Health, please report it immediately by emailing us at
careers@joinmidi.com
.
Midi Health is an Equal Opportunity Employer. We are committed to pay equity and ensure that all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Our compensation philosophy is based on fair, objective criteria and the impact of the role, regardless of an applicant’s salary history.
Please find our
CCPA Privacy Notice for California Candidates
here
.
Location: Boston, MA
Workplace: OnSite
ABOUT US
At LangChain, our mission is to enable every company to own its intelligence. We believe agents will transform how companies operate, and we're building the foundation to make that future possible. Our open-source harnesses and LangSmith platform give developers and enterprises the infrastructure to run, improve, and govern agents at scale.
We've raised $460M to date, with our most recent funding round valuing the company at $3B, backed by leading investors including Sequoia, Benchmark, IVP, and CapitalG. As we continue to expand our platform and tackle some of the hardest challenges in agent engineering, every team member has the opportunity to make a meaningful impact and help shape both our technology and the future of the industry.
More than 7,000 organizations rely on LangSmith, from fast-growing startups to Fortune 500 enterprises, including NVIDIA, Bridgewater, LinkedIn, Workday, and Rippling. We're just getting started on making high-performing agents easier to build and manage at scale.
ABOUT THE TEAM
The LangSmith team owns and builds LangChain's core platform for observability, evaluation, and production reliability of AI systems. From tracing and annotation to run rules, evaluations, and beyond, this team owns LangSmith end-to-end. If you want to define what great AI observability looks like at production scale, this is where that work gets done.
ABOUT THE ROLE
(Onsite in Boston)
We’re looking to bring on an experienced frontend engineer to develop and enhance new features on LangSmith, our enterprise platform product for LLM application observability, testing, and debugging.
WHAT YOU WILL DO
- Develop new user-facing features using React & Typescript
- Build reusable components and front-end libraries for future use
- Translate designs and wireframes into high-quality code
- Optimize components for maximum performance across a vast array of web-capable devices and browsers
- Collaborate with fullstack and backend developers and UX/UI designers, to enhance usability
WHAT YOU WILL BRING
- Extensive front-end engineering experience with strong proficiency in React, JavaScript and TypeScript
- Hands-on experience with front-end development tools like Babel, Vite, Webpack, NPM, and Yarn
- Familiarity with REST APIs and experience working closely with fullstack and backend engineers
- Knowledge of modern authorization mechanisms, such as JWTs
- A passion for user experience, design and building clean, engaging, and intuitive interfaces
- Strong written and oral communication skills, with the ability to explain technical concepts clearly and concisely to both technical and non-technical stakeholders
- The DNA to thrive in a start-up, fast-paced environment. Views unstructured environments as an opportunity to figure out the most impactful work and help define the future success of the company
- An ownership mind-set. You are self-driven and look for opportunities to make an impact.
- Strong computer science fundamentals, ideally with a degree in computer science or related field
Annual salary range: $170,000-$235,000 USD
COMPENSATION PHILOSOPHY:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Location: New York
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey ships fast, and our customers tell us constantly what's working and what isn't — through CSMs, support, sales, and early-access programs. Today that signal lives in a hundred places and reaches Product inconsistently, and the systems that let the EPD organization plan, review, and fix things at scale are still being built. You will own those systems: a single Voice of the Customer program that turns scattered feedback into structured, trusted input for every product team; a bug management process that gets defects triaged, prioritized, and resolved predictably; and the operating rhythm that keeps Engineering, Product, and Design aligned. You own the infrastructure and cadence; embedded Product Operations Managers own the interpretation and day-to-day judgment for their product areas.
WHAT YOU'LL DO
VOICE OF THE CUSTOMER PROGRAM
- Design and stand up the end-to-end feedback pipeline: intake from CS, Support, Sales, and EAPs into one structured system
- Partner with RevOps to design & implement tooling; define the workflows that make submitting feedback the easy default for field teams
- Set the weekly triage cadence and SLAs so every piece of signal is classified, routed, and visible
- Build reporting that Product, GTM, and leadership actually read — volume, themes, trends, and what changed
- Own the classification model: product area, matter stage, root cause (missing capability, defect, or usability friction)
- Give Design and Research standing views into the signal that matters to them
PRODUCT OPERATING RHYTHM
- Design and run the core engineering, product & design rituals: planning cycles, roadmap reviews, design reviews, and monthly business reviews
- Build the run-of-business systems that scale as Harvey grows — intake frameworks, RACI structures, decision logs, shared calendars
- Facilitate roadmap planning by coordinating inputs across Product, Engineering, Design, and GTM and maintaining transparency across the org
- Make it clear across Harvey what EPD is building, how it's progressing, and what's coming next
- Own the end-to-end bug lifecycle: intake from Support and the field, severity definitions, triage, routing to engineering teams, and resolution tracking
- Define severity and SLA standards that CS, Support, and Engineering all agree to and can see
- Run the recurring bug review with engineering and product leads; escalate aging or customer-impacting defects
- Report bug volume, aging, and resolution trends by product area, and connect defect signal back into the Voice of the Customer taxonomy
- Close the loop with Support and CS so customers hear when their issue is fixed
WHAT YOU HAVE
- 5+ years in program management, product operations, or a related operational role at a high-growth tech or SaaS company
- You've built processes and programs from scratch and scaled them — not just inherited and maintained them
- Hands-on experience running bug triage or incident/defect management processes across Engineering and Support
- Experience designing and facilitating product development rituals — planning, reviews, prioritization — with senior engineering and design leaders
- Deep fluency with feedback, ticketing, and data tooling; you're comfortable owning a taxonomy and the systems that enforce it
- Ability to translate messy qualitative and quantitative input into clear, structured outputs
- Proven ability to drive alignment and adoption across CS, Support, Sales, Product, and Engineering without direct authority
- Experience with AI-native or highly technical products is a plus
- You create clarity where none exists, and you're energized by a blank slate
COMPENSATION
$155,400 - $233,200 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-CD1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: San Francisco
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey ships fast, and our customers tell us constantly what's working and what isn't — through CSMs, support, sales, and early-access programs. Today that signal lives in a hundred places and reaches Product inconsistently, and the systems that let the EPD organization plan, review, and fix things at scale are still being built. You will own those systems: a single Voice of the Customer program that turns scattered feedback into structured, trusted input for every product team; a bug management process that gets defects triaged, prioritized, and resolved predictably; and the operating rhythm that keeps Engineering, Product, and Design aligned. You own the infrastructure and cadence; embedded Product Operations Managers own the interpretation and day-to-day judgment for their product areas.
WHAT YOU'LL DO
VOICE OF THE CUSTOMER PROGRAM
- Design and stand up the end-to-end feedback pipeline: intake from CS, Support, Sales, and EAPs into one structured system
- Partner with RevOps to design & implement tooling; define the workflows that make submitting feedback the easy default for field teams
- Set the weekly triage cadence and SLAs so every piece of signal is classified, routed, and visible
- Build reporting that Product, GTM, and leadership actually read — volume, themes, trends, and what changed
- Own the classification model: product area, matter stage, root cause (missing capability, defect, or usability friction)
- Give Design and Research standing views into the signal that matters to them
PRODUCT OPERATING RHYTHM
- Design and run the core engineering, product & design rituals: planning cycles, roadmap reviews, design reviews, and monthly business reviews
- Build the run-of-business systems that scale as Harvey grows — intake frameworks, RACI structures, decision logs, shared calendars
- Facilitate roadmap planning by coordinating inputs across Product, Engineering, Design, and GTM and maintaining transparency across the org
- Make it clear across Harvey what EPD is building, how it's progressing, and what's coming next
- Own the end-to-end bug lifecycle: intake from Support and the field, severity definitions, triage, routing to engineering teams, and resolution tracking
- Define severity and SLA standards that CS, Support, and Engineering all agree to and can see
- Run the recurring bug review with engineering and product leads; escalate aging or customer-impacting defects
- Report bug volume, aging, and resolution trends by product area, and connect defect signal back into the Voice of the Customer taxonomy
- Close the loop with Support and CS so customers hear when their issue is fixed
WHAT YOU HAVE
- 5+ years in program management, product operations, or a related operational role at a high-growth tech or SaaS company
- You've built processes and programs from scratch and scaled them — not just inherited and maintained them
- Hands-on experience running bug triage or incident/defect management processes across Engineering and Support
- Experience designing and facilitating product development rituals — planning, reviews, prioritization — with senior engineering and design leaders
- Deep fluency with feedback, ticketing, and data tooling; you're comfortable owning a taxonomy and the systems that enforce it
- Ability to translate messy qualitative and quantitative input into clear, structured outputs
- Proven ability to drive alignment and adoption across CS, Support, Sales, Product, and Engineering without direct authority
- Experience with AI-native or highly technical products is a plus
- You create clarity where none exists, and you're energized by a blank slate
COMPENSATION
$155,400 - $233,200 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-CD1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Brownsville, WI Corporate Office ; Fond du Lac, WI
Improving America’s infrastructure isn’t for the weak. It takes grit, determination, and hard work to execute high impact projects. Michels Corporation engages 8,000 people and 18,000 pieces of heavy equipment in our insatiable drive to be the best. Our work improves lives. Find out how a career as a Culture Manager can change yours.
As a Culture Manager, you are responsible for the ongoing supervision, development and oversight of employees on the Culture team. This role will maintain open communication with management and department leads to ensure coordination of culture and event needs. Attend and provide oversight of planned events. Manage projects with Facilities Management, Marketing, Corporate Security, and Information Technology to assure branding initiative projects are completed and adhere to corporate brand standards, policies, and procedures. Oversee the Frontline Brand Keepers program. Train and orientate office support staff and Frontline Brand Keepers
at office locations to ensure integration of the Michels brand, cross selling the company culture and Corporate Services Team (CST). Critical for success are the abilities to embody the corporate culture in all interactions and demonstrate professionalism and excellence in customer service. Critical for success are excellent verbal and written communication skills and the ability to maintain organization while providing direction and leadership.
Why Michels?
We are consistently ranked among the top 10% of Engineering News-Record’s Top 400 Contractors
Our steady, strategic growth revolves around a commitment to quality
We are family owned and operated
We invest an average of $5,000 per employee on training each year
We reward hard work and dedication with limitless opportunities
We believe it is everyone’s responsibility to promote safety, regardless of job titles.
We offer a comprehensive benefits program, including Health, Dental, Life, Flexible Spending Accounts, Health Savings Account, Short Term and Long-Term Disability Insurance, 401(k) plan, Legal Plan, and Identity Theft and Monitoring Plan. Depending on your positions and location you may participate in a different benefit plan.
Why you?
You thrive in fast-paced environments under tight deadlines
You enjoy collaborating and communicating with your teammates
You like to know your efforts are noticed and appreciated
You have strong time management, verbal, and written communication skills
What it takes:
Bachelor’s Degree in Marketing, Communications, Public Relations, or related field, and 7+ years related experience, or an equivalent combination
Proficient in Microsoft Office Suite
Must possess a valid drivers license for the type(s) of vehicles which may be driven and an acceptable driving record as determined by Michels Review Team.
AA/EOE/M/W/Vet/Disability
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Location: Austin, in-person
Director, Partner Growth & Strategy
Reports to:
Chief Business Officer
Role Summary
inKind is looking for a Director of Partner Growth & Strategy to build the strategy, systems, technology, and playbooks that power our Account Management organization.
Our Account Managers own relationships with inKind's restaurant partners and play a critical commercial role—helping partners maximize their relationship with inKind, secure additional funding, add locations, renew, and grow over time. Account Managers report directly to our Regional Sales Managers, giving them strong day-to-day sales leadership, coaching, and support.
This role is designed to complement that structure.
The Director of Partner Growth & Strategy will not directly manage the Account Management team. Instead, this person will own
how Account Management works
: developing the processes, sales methodologies, technology, data, training, product improvements, and partner experiences that allow our Account Managers to become more effective and our restaurant partnerships to become more valuable over time.
This is a highly cross-functional role sitting at the intersection of
Sales, Account Management, Product, Operations, and Technology
.
The right person will approach Account Management not simply as a relationship-management function, but as a scalable growth engine. They will constantly ask:
What are our best Account Managers doing differently? How do we turn that into a repeatable process? What should we automate? What should we build? What data should trigger action? And how do we make every Account Manager better?
What You'll Own
Build the Account Management Operating System
Develop and continuously improve the processes, tools, and methodologies used across the Account Management organization.
Create repeatable playbooks for key partner growth motions, including:
Renewals
Additional funding
New and sister-location expansion
Partner referrals
Slow-redemption intervention
High-performing partner expansion
At-risk partner recovery
Adoption of new inKind products and offerings
Define the triggers, data, messaging, collateral, objection handling, workflows, and expected outcomes associated with each motion.
Identify what our highest-performing Account Managers do differently and turn those behaviors into repeatable practices across the organization.
Own the Partner Lifecycle
Design the ideal restaurant partner journey from initial funding through onboarding, activation, growth, additional funding, renewal, and expansion.
Determine which partner interactions should be relationship-driven, technology-enabled, or fully automated.
Build proactive, data-driven engagement strategies so Account Managers know
which partners need attention, why they need attention, and the highest-value action to take next.
Partner with Sales and Operations leadership to continuously reduce friction throughout the partner lifecycle.
Improve Account Management Sales Effectiveness
Build the sales methodology used by Account Managers to sell renewals, additional funding, additional locations, and other products.
Develop pitch frameworks, business reviews, partner-facing materials, objection-handling guides, and other tools that increase conversion.
Partner with Regional Sales Managers to identify coaching opportunities and translate successful field tactics into organization-wide best practices.
Design training and certification programs that continually improve Account Manager commercial capabilities.
Develop structured experiments to test new messaging, offers, processes, and sales techniques—and scale what works.
Drive Technology & Automation
Partner with Product, Engineering, Salesforce, and Operations teams to make Account Management increasingly technology-enabled and scalable.
Identify manual activities that can be automated or moved into self-service experiences.
Help develop systems that proactively identify opportunities and risks across the restaurant portfolio, including:
Partners eligible for additional funding
Upcoming renewal opportunities
Newly opened or missing locations
Changes in redemption or sales pacing
At-risk accounts
Expansion opportunities
Partners requiring intervention
Help define the vision for an Account Management "cockpit" that allows each AM to quickly understand where to focus their time and what action to take.
Help Shape the Partner Product
Serve as a structured voice of the restaurant partner within inKind.
Develop systems for capturing and categorizing partner feedback, objections, product requests, and operational friction.
Partner closely with Product leadership to translate restaurant feedback and Account Manager insights into actionable product opportunities.
Play a key role in shaping the continued development of the inKind Partner Portal and other restaurant-facing technology.
Use data to quantify partner friction and product opportunities rather than relying solely on anecdotal feedback.
Build the Measurement Framework
Develop the KPIs and reporting required to understand Account Management effectiveness and partner health.
Measure performance across areas such as:
Renewal rate
Incremental funding
Location expansion
Partner engagement
Funding eligibility and conversion
Credit pacing
Time from opportunity identification to close
Portfolio growth
Partner retention
Create visibility into performance across Account Managers, regions, partner segments, and lifecycle stages.
Use these insights to identify opportunities for improvement in people, process, product, and technology.
How You'll Work
This role will operate as the connective tissue between our Account Managers and the teams building the systems around them.
Regional Sales Managers will continue to own the day-to-day management, coaching, and commercial performance of Account Managers.
You will own the
system in which they operate
.
You will spend time with Account Managers understanding what happens in the field, with Sales leaders understanding what drives conversion, with Product understanding what we can build, with Operations understanding what we can automate, and with data identifying where the biggest opportunities exist.
Your job is to turn those insights into measurable improvements.
What Success Looks Like
Within your first year, we expect to see:
A clearly defined Account Management methodology and partner lifecycle
Repeatable playbooks for our major renewal and expansion motions
Better visibility into partner health and growth opportunities
Increased renewal and additional-funding conversion
Faster identification and pursuit of expansion opportunities
More consistent performance across Account Managers
Increased Account Manager capacity through automation and self-service
A stronger feedback loop between restaurant partners, Account Management, and Product
Meaningful improvements to our Partner Portal and internal Account Management technology
A culture of continuously testing, measuring, and improving how we grow existing restaurant partnerships
What We're Looking For
We're looking for someone who combines the commercial instincts of a sales leader with the systems thinking of a product or operations leader.
The ideal candidate:
Has experience building or scaling Account Management, Customer Success, Revenue Operations, Sales Strategy, Partner Growth, or similar functions
Has a strong understanding of B2B sales and expansion motions
Is highly analytical and comfortable using data to diagnose problems and identify opportunities
Has experience developing sales processes, playbooks, and training
Understands CRM systems, sales automation, and workflow design
Has experience partnering with Product and Engineering teams
Can translate frontline customer feedback into scalable product and process improvements
Is comfortable designing and running experiments
Has exceptional cross-functional leadership skills
Is equally comfortable talking to an Account Manager about objection handling and a Product Manager about workflow automation
Has a strong bias toward action and measurable outcomes
Experience in restaurants, hospitality, fintech, payments, marketplaces, SaaS, or other multi-location businesses is a plus.
The Person Who Will Thrive Here
You are probably not someone who is satisfied simply managing an existing Account Management playbook.
You want to build a better one.
When one Account Manager significantly outperforms another, you want to understand
why
.
When Account Managers repeatedly perform the same manual task, you want to understand
why it isn't automated
.
When restaurant partners repeatedly raise the same objection, you want to understand whether we should
change the pitch, change the process, or change the product
.
And when something works, you want to figure out how to make it work across the entire organization.
This is an opportunity to build the infrastructure behind a rapidly growing restaurant partner network and help define how inKind manages, grows, and serves those partnerships at scale.
Who we are:
inKind connects passionate diners with exceptional restaurants across the country. inKind partners with thousands of restaurants and has millions of users who want to discover great places, dine confidently, and earn meaningful rewards.
Through the inKind app, guests earn 20% back every time they dine, turning everyday meals into something more rewarding. From celebrated restaurant groups like José Andres and Michael Mina to beloved neighborhood favorites, inKind helps diners explore the best restaurants in town while supporting the restaurants and chefs who shape how their cities eat.
Rooted in hospitality and built on a win-win philosophy, inKind exists to help great restaurants thrive while inspiring guests to dine out more often. Every meal creates value on both sides of the table, empowering diners to savor more while strengthening the restaurant community.
inKind is an Equal Opportunity Employer. We believe that diversity is vital to inKind's ability to provide our clients with the best recommendations and are committed to fostering a varied and inclusive work environment. Your race, color, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability status, veteran status, or any other protected category have no bearing on our hiring decisions.
By submitting this application, you acknowledge that inKind Cards, Inc. may share the information you provide with trusted third-party service providers, including fraud detection and application processing partners, to evaluate your application and ensure the integrity of our hiring process. Your information will be handled in accordance with our
Privacy Policy
. For California residents and others with applicable rights, please review our privacy notice for information about your rights regarding your personal data.
Location: Oakland, California, United States
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We’re looking for a Staff Software Engineer, Backend to join our Reverse ETL product engineering team.
Formerly Census, we were acquired in May 2025 to augment Fivetran’s warehouse-first data movement product story. Now we’re integrating our entire product directly into the Fivetran dashboard, bringing best-in-class data activation to every Fivetran customer.
As a staff software engineer in Reverse ETL, you’ll be on the front lines of integrating data activation capabilities into the Fivetran product along every dimension – authentication, billing, data model, UI and more. You’ll be a senior member of a distributed, collaborative, agile team of engineers of varying experience levels and diverse backgrounds.
This is a full-time position based out of our Toronto or Oakland office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration.
Technologies You’ll Use
Expertise in at least one interpreted language such as Python, Ruby on Rails, etc.
Hands-on experience with at least one compiled language such as C++, Kotlin, Scala, Go, Java, etc.
Solid understanding of relational databases (experience with data warehousing solutions (e.g., Snowflake) is a bonus)
Proven experience in system integration, including API consumption and development (experience with infrastructure management is a bonus)
Familiarity with leading cloud providers, such as GCP, AWS, or Azure
Experience being on-call
What You’ll Do
Make contributions to all parts of our tech stack, which comprises Ruby on Rails, Typescript, Vue, and AWS.
Be comfortable “filling in the gaps” in product / design specs. The prospect of being able to prototype to test ideas out before committing to building is exciting to you.
Work closely with our product team, leaders, and customers to help design and develop features that make Fivetran the one-stop shop for data activation.
Mentor early-career engineers, perform thoughtful and constructive code reviews, advise on best practices, provide project-level leadership, operate across teams, departments, and time zones.
Lead major projects, from driving research spikes, to writing and socializing design documents, to planning the implementation and rollout
Skills We’re Looking For
Can build things end-to-end. Our engineers build, deploy and maintain their code.
Is adept with data, backend systems, APIs, and UI components.
Is customer-focused, with an eye for building delightful product experiences and developer experiences.
Approaches new problems with a scrappy optimism, with a bias towards action.
Thrives in ambiguous environments where you get to work directly with customers and make decisions that build trust and have a huge impact on the business.
Present and available online for synchronous and asynchronous collaboration with a team distributed across North America.
Able to work in-person in our Toronto/Oakland office 2 days per week.
#LI-HYBRID #LI-AM1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Oakland Pay Range
$196,033
—
$245,041.50 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: DC, MD, VA Remote
Forward was founded in 2013 by four Stanford Ph.D.s, building the industry's first network digital twin: a mathematically accurate model of the production network. It's the foundation for autonomous networking, giving engineers and AI agents the ability to know the impact of every change before it touches production. That founding instinct still defines how we work. We're accurate and evidence-driven, relentless about clarity, and we'd rather be certain than comfortable, building a groundbreaking platform that transforms how teams run and secure networks across every major cloud and vendor environment.
Global leaders like Goldman Sachs, PayPal, S&P Global, IBM, and Dell trust Forward, alongside fast-growing enterprises and government agencies, realizing an average of $14.2 million in annual benefits, according to IDC. Backed by top-tier investors, including A. Capital, Andreessen Horowitz, Goldman Sachs, MSD Partners, Omega Venture Partners, Section 32, and Threshold Ventures, and headquartered in Santa Clara, we're most proud of our team: curious people who'd rather build what doesn't exist than accept how things have always been done.
Forward is looking for an experienced Regional Sales Director Civilian-HHS, DHS:
Do you want to create a category and help build a special company?
Do you want to sell a platform that solves real networking problems?
Do sensible quotas and no cap on earnings pique your interest?
Join a company that has been in the market 5+ years and has some of the top
Federal agencies and F500/Global 2000 already buying and referenceable.
If you have 10+ years of wildly successful experience selling to the federal government ..you may be the one!
We are building a special team and hope you consider us if you want to have the experience of changing the networking world as we know it.
This role will focus on HHS, DHS and other Civilian accounts as part of our Federal Civilian team.
Responsibilities:
Own the development and execution of your sales strategy in territory that
aligns with the company’s goals and objectives
Identify and qualify leads and generate new HHS, DHS and other civilian agency opportunities to
achieve quota on a quarterly and annual basis
Build strategic working relationships with clients, maintaining a high level of
face-to-face contact
Analyze potential sales opportunities by using data analysis and segmented
research to identify the attributes most valued by our potential clients
Develop a deep understanding of the competitive landscape and maintain a
client database
Maintain a high level of product and industry knowledge
Build and maintain a robust pipeline of at least 3x revenue target
Clearly explain the value proposition and goals of the Forward Networks
Requirements:
Bachelor's Degree
Minimum 7-10 years in Fed Civ Sales, specifically HHS & DHS experience
Proven track record of meeting and exceeding quota in technology sales
Deep understanding of the networking and security industry, products,
competitors, history, emerging trends, and changing marketplace.
Experience in selling Enterprise software with an ARR model preferred
Must be able to communicate business and technical value to all levels of
management
Excellent communication and listening skills; persuasive
Background in IT infrastructure
The expected On-Target Cash Earnings for this role is between 320,000-350,000 per year. Within this range, individual pay is determined by several factors including but not limited to, job-related skills, work experience, and relevant education/training
Location: Argentina Remote
Workplace: Remote
ABOUT THE TEAM
The Platform Engineering team builds the tools and services that accelerate the software development life cycle of the software engineers at Mural.
We work on tools that provide a reliable development environment, on tools to easily test locally and remotely, on integrations with Github and Github Actions, and a few other pieces throughout the many stages in our build, test and release pipelines. Our work is essential to Mural's success, as we maintain the backbone of the platform, enabling seamless user experiences and fostering innovation across the company.
YOUR MISSION
As a Platform Engineer, you will play a crucial role in driving the performance and efficiency of the software development life cycle across the organization. You will be responsible for understanding, maintaining, and evolving existing systems while designing and implementing advanced automation tools and optimized workflows. By enabling developers to build, test, and deploy software rapidly and reliably, your work will directly enhance development cycle performance, boosting productivity and quality across the entire development team. This makes your role essential to Mural's ongoing success.
WHAT YOU'LL DO
- Design, implement and maintain the build infrastructure for a large Typescript and NodeJS codebase
- Collaborate with software developers and platform engineers to define and refine the Continuous Integration and Continuous Delivery processes and its best practices.
- Identify and address bottlenecks, performance issues, and opportunities for automation within the development pipeline in order to speed up the whole development experience.
- Develop and maintain scalable platform features, ensuring the reliability, availability, and scalability of our software delivery processes.
- Care deeply about the problems and needs of our customers, which are all the engineers in the organization, and on training and supporting them to better use the tools we build to improve their quality of life
WHAT YOU'LL BRING
- 5+ years of experience working on the backend, integrations or CI/CD pipelines of a high-performing engineering team
- Experience building reusable components and libraries, with an understanding of scalable architecture.
- Excellent communication skills, with a focus on documenting solutions and providing clear technical guidance
- A strong sense of ownership over critical problem areas
- A thorough understanding of Linux, Docker and CI tools like Github Actions or similar
- Experience in designing, implementing and documenting API services
- Understanding of the NodeJS and Typescript ecosystems, and its automated build and testing tools is a plus
- Kubernetes, Python, Golang, Terraform and Azure Cloud knowledge is another plus
- Experience managing stateful Kubernetes workloads, including operating, scaling, troubleshooting, and improving the reliability of production-grade services
- Comfortable designing and programming custom operators to automate platform workflows, extend infrastructure capabilities, and improve reliability across development and delivery systems
- Experience designing and building AI-powered platform capabilities that improve developer productivity, automate engineering workflows, or enhance CI/CD, observability, testing, and release processes
- A proactive, ownership-driven approach to troubleshooting and supporting critical technical areas
- Experience in making data-driven decisions
Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. .
EQUAL OPPORTUNITY
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Location: Hybrid - San Francisco
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role
The Scheduled Tasks team builds the platform primitives that let applications and agents run work now, later, or for a long time. We own Vercel Workflows, Queues, and Cron: the systems developers use to build long-running, event-driven, and scheduled applications.
You will join a team working at the intersection of developer experience and distributed systems. Together, we are building and scaling the products that make it straightforward for developers to coordinate background work, move messages between services, and schedule work with confidence. You will collaborate closely with engineers across Vercel to make these powerful capabilities feel simple, composable, and native to the platform.
What you'll do
Design, build, and operate platform capabilities across Workflows, Queues, and Cron.
Help developers build applications and agents that coordinate background, event-driven, and scheduled work.
Build APIs, SDKs, and tooling that make it easy to define, run, and manage durable work at scale.
Work on the distributed-systems foundations behind scheduling, message delivery, execution, retries, and state.
Partner with product, developer experience, and infrastructure teams to turn customer needs into clear, useful developer primitives.
Raise the engineering bar through thoughtful design reviews, well-tested code, production ownership, and clear technical communication.
Engage with developers and the open-source community to understand where background jobs, queues, and scheduling create friction—and use that feedback to improve the platform.
What you need
You have 5+ years of experience building and operating distributed systems, developer platforms, or cloud infrastructure.
Experience with TypeScript/JavaScript and open-source infrastructure or developer tools is a plus.
You are comfortable working across APIs, runtimes, storage, networking, and production operations.
You have experience with one or more of: job queues, schedulers, workflow orchestration, event-driven systems, state machines, stream processing, or durable execution.
You understand the tradeoffs behind delivery guarantees, retries, idempotency, concurrency, and fault tolerance—and can turn those tradeoffs into usable product primitives.
You write high-quality, well-tested code and enjoy solving complex technical problems.
You communicate clearly, collaborate well across teams, and help a growing team converge on strong technical decisions.
Benefits & Compensation:
Competitive compensation package, including equity.
Inclusive Healthcare Package.
Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
Flexible Time Off.
We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
The base pay range for this role is $196,000.00 - $312,000.00. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role. Your recruiter can share more details during the hiring process.
#LI-KR1
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
seniorIndia
seniorNew York City Office
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Brownsville, WI Corporate Office ; Fond du Lac, WI
Austin, in-person
Oakland, California, United States; Mentor early-career engineers, perform thoughtful and constructive code reviews, advise on best practices, provide project-level leadership, operate across teams, departments, and time zones