Location: San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
This is a second line leadership role where you will lead frontline managers, build a world class team, and own the regional Mid Market number for North America. You will be responsible for turning strong early traction into a repeatable, high performing got to market engine across legal and professional services.
We are still early. That means you will operate across altitudes, setting strategy, building structure, and staying close to the field on critical deals. You will help define how Harvey shows up in the North American market, shape our sales motion, and ensure we are delivering real value to customers adopting AI in high stakes competitive environments.
We are looking for someone who has led multi team segments, hired and developed high potential sales managers, scaled teams in ambiguity, implemented a rigorous sales playbook, and knows what great looks like in complex SaaS sales.
About the NAMER Mid-Market Segment
Mid Market at Harvey runs an “enter-lite” motion selling to law firms with 15–150 attorneys, including many of the most prestigious speciality and boutique firms in the world. . Reps own the full cycle, prospecting into net-new accounts, converting them, and driving expansion
You'll inherit a team of Mid Market Sales Managers and their AEs based across western NAMER and will be the primary owner of how that motion runs and scales across the region.
WHAT YOU'LL DO
- Hire, lead, coach and develop a team of Mid Market Sales Managers across North America driving accountability for net new logo and expansion ARR targets.
- Own and evolve the NAMER Mid-Market playbook end to end- ICP and segmentation criteria, qualification methodology (e.g., MEDDIC/MEDDPICC), deal stage definitions, discounting and deal desk guardrails, and forecasting cadence, so the motion is repeatable across every manager and AE in the region.
- Implement and maintain a rigorous sales operating cadence, including seller onboarding, enablement, coaching, pipeline generation, and deal execution.
- Drive the regional sales strategy, including territory design, coverage models, and go-to-market execution across the U.S. and Canada.
- Own NAMER mid market forecasting and pipeline health, providing accurate reporting to senior leadership.
- Hire, coach, and retain top managerial talent; build a strong leadership bench across the region.
- Partner with global mid market leadership (EMEA and APAC) to keep the playbook, methodology, and comp/accelerator structure consistent globally while localizing it for NAMER buyer behavior and legal market dynamics.
- Develop executive relationships with Harvey's highest value Mid Market customers across the region.
- Work cross functionally with marketing, solutions engineering, legal, and customer success to ensure a cohesive customer experience across the region.
- Represent NAMER mid market in global planning cycles, headcount discussions, and strategic initiatives.
WHAT YOU HAVE
- 10+ years of B2B tech sales experience, including 4+ years hiring, managing and developing sales managers or senior individual contributors.
- Demonstrated success leading a regional or multi market sales organization in a high-growth, early stage environment.
- Strong track record of selling complex software to enterprise or mid market clients using a consultative, value based methodology.
- Experience building or scaling a sales playbook : segmentation, qualification frameworks (MEDDIC/MEDDPICC or equivalent), territory design, and deal-desk processes, in a fast growing SaaS environment.
- Fluency with pipeline and forecasting rigor: accurate stage by stage forecasting, pipeline coverage ratios, and the discipline to hold managers accountable to them.
- Exceptional communication and executive presence, able to influence both frontline teams and senior stakeholders internally and within our key customers
- Genuine passion for Harvey's mission and a strong interest in how AI is transforming knowledge work and the legal profession.
COMPENSATION
$425,000 USD OTE 50/50
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-BL1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Los Angeles, USA
Riot engineers bring deep knowledge of specific technical areas but also value the opportunity to work in a variety of broader domains. We work with both new and current technology, creating innovative solutions to overcome high-volume obstacles and to deliver player value. As a Staff Software Engineer, you’ll drive important features and provide other engineers with a clear illustration of extraordinary engineering.
The UnEco (or Unreal Ecosystem) team has an impact on a wide array of topics, including audio, test automation, runtime performance, tooling, and CI/CD. As a
Staff Software Engineer
on the UnEco team, you’ll gain organizational alignment by building a strong engineering vision and offering creative solutions to technical problems. You will also serve as a mentor for your fellow engineers, helping guide their performance and finding growth opportunities delivering compelling player experiences. The ideal candidate in this role will bring substantial experience in both performance optimization and tooling, enabling them to be versatile across both partnering with game teams to deliver solutions to complex performance issues and provide central tooling solutions to help teams deliver faster and with more confidence.
Responsibilities:
Be hands-on in development, writing excellent code that sets a high standard for other engineers.
Work with leadership on prioritization of work efforts and identifying opportunities for impact.
Partner with game teams to diagnose issues and improve player-facing performance.
Partner with infrastructure teams to analyze and drive recommendations around bandwidth optimization, server density, resource utilization, etc.
Improve and optimize the developer experience, including improving cook and build times, editor load times, and understanding and fixing developer pain points.
Lead the technical execution of multi-month to year-plus work efforts across the business unit, holding teams to established standards.
Help teams navigate ambiguity and complexity by breaking down problems, identifying risks, and clearly communicating trade-offs.
Work on a range of tech stacks including underlying infrastructure, build and test automation, release pipelines, and developer tooling for internal teams leveraging the Riot Unreal Ecosystem.
Work with stakeholders across the organization to address their pain points and exceed their expectations for how optimization and performance improvements can be realized without sacrificing quality.
Be a standard-bearer and role model of Riot values for your team and others.
Be a force multiplier for your team. Mentor senior engineers on your team and enable them to deliver complex projects.
Required Qualifications:
5+ years of software engineering experience
Expertise with C++
Experience working with modern video game engines
Experience working with large game teams
Experience working with large code bases
Experience debugging, profiling and optimizing complex projects
Strong knowledge of common game and software design patterns
Experience collaborating with teammates across multiple disciplines
Experience shipping games across multiple platforms
Experience with profiling tools like Unreal Insights or Pix
Experience with tools engineering to support internal development
Experience building and maintaining developer tools that improve engineering productivity and enable efficient software development across teams.
Desired Qualifications:
Experience with Unreal Engine 5
Experience building online games
Experience with rendering in Unreal Engine titles
For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!
Our Perks:
Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our
benefits pages
for more information.
At Riot Games, we
put players first
. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.
It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.
Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:
Safeguarding confidential and sensitive Company data
Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
Accessing Company assets, secure digital systems, and networks
Ensuring a safe interactive environment for players and other Rioters
These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.
Location: Philippines
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
LEAP Program Description
Global Solutions Ventures (GSV) – a joint-venture partnership between ZemiTek, LLC and Dexis Consulting Group – is implementing the Long-term Exceptional Technical Assistance Project (LEAP Global), a mechanism originally used by USAID to battle against infectious diseases such as malaria, HIV/AIDS, tuberculosis, neglected tropical diseases, and pandemic influenza. As of July 1, 2025, LEAP Global transitioned to the U.S. Department of State (DOS). This initiative aims to address the complex human resource challenges faced by national infectious disease programs in the USA-supported countries.
The intervention of this project is to hire and embed technical expert advisors and subject matter experts within government entities. By directly embedding the technical expertise within the national programs, LEAP provides long-term, sustainable lifesaving support to empower host governments to lead and manage key aspects of their infectious disease portfolios and improve coordination between the U.S. Government and the host country.
About the Position
The Philippines is advancing Universal Health Care (UHC), including by embedding tuberculosis (TB) control and global health security (GHS) into its primary health care system. To move this forward, the Philippine Health Insurance Corporation (PHIC) is developing and piloting UHC financing reforms. This includes policies that better integrate TB services and strengthen GHS preparedness within primary care and provider networks.
The UHC policy and financing reforms include network contracting and the shift to Health Care Provider Networks. These reforms show PHIC's commitment to strengthening its strategic purchasing role. The PHIC needs a Senior Health Policy and Financing Advisor to speed up these priorities.
The Health Policy and Financing Advisor will directly report to PHIC’s Office of the President and Chief Executive Officer (OPCEO) as the technical review and clearing house for policies and PhilHealth benefit enhancements. The Advisor will work with the policy development units and other relevant offices to monitor progress, ensure alignment of timelines, and flag technical, operational, or legal risks that need swift resolution among offices.
The Advisor will support PHIC in carrying out life-saving humanitarian assistance (LHA) service delivery in full alignment with the new Presidential Executive Order (EO) directives.
Responsibilities
Support PHIC in the timely delivery of the policies within the Focus Areas of Functional Primary Care System, including policies that better integrate TB services and strengthen GHS preparedness within primary care and provider networks.
Work with the policy development units and other relevant offices to monitor progress, ensure alignment of timelines, and flag technical, operational, or legal risks that need swift resolution among offices.
Prepare briefers and presentations to provide PHIC officials with updates on the policies within the focus areas, including progress on TB and GHS policies.
Coordinate with the Department of Health (DOH) National TB Program, the DOH Epidemiology Bureau, and relevant TB and GHS partners to align financing policies with program and surveillance priorities.
Specific Responsibilities
The following are the specific duties and responsibilities of the Advisor:
Lead policy development for PhilHealth ExeCom and Board approval for Primary Care Provider Networks (PCPNs) and Health Care Provider Networks (HCPNs).
Support the contracting and operationalization of 10 PCPNs and 5 HCPNs as pilot implementation. Include TB service and outbreak-readiness requirements in pilot network contracts.
Develop guidelines and facilitate fair and transparent selection of pilot sites. Consider TB burden and health security risk as possible selection factors.
Develop baseline status assessment templates for usage by PhilHealth Regional Offices. Consider including indicators on TB service capacity (screening, diagnostics, treatment, and preventive treatment) and emergency preparedness.
Develop delineation of roles and responsibilities between the DOH and PhilHealth in implementation and monitoring and evaluation of the pilots.
Support Policy Development for Pillar 2.
Project management of identified priority initiatives under the Unified National Agenda
Coordinate and liaise with the appropriate PHIC offices to address technical, operational, legal, or actuarial risks for alignment and resolution.
Support the policy units to ensure adherence to timelines for policy development, approval, and cascade.
Organize and attend meetings as necessary to ensure regular discussions and alignment between OPCEO directives and the offices involved in policy development.
Review existing PhilHealth TB benefits. Recommend ways to fold them into network contracting, DRGs, and global budgets, and to design payment approaches that reward case detection and treatment completion and engage private providers.
Recommend health financing options so PCPNs and HCPNs can respond to outbreaks and public health emergencies.
Key Outputs
Brief project work plan
Template baseline status assessment for usage by PhilHealth Regional Offices (PROs)
Execom- and Board-approved selection criteria for pilots
Technical review of priority policies and benefit enhancements, including TB- and GHS-related policies
Technical Presentation for content and progress of policies
Final/terminal report that includes TB and GHS findings and recommendations
Policy notes on strengthening the integration of TB services into primary care benefits and provider network contracting
Policy options paper on health financing preparedness for public health emergencies
Duration of Engagement
About 6 months
Reporting
The Advisor will directly report to PHIC's Office of the President and Chief Executive Officer (OPCEO) as the technical review and clearing house for policies and benefit enhancements related to the Focus Areas.
The Advisor will work day-to-day with PHIC's policy development units and the PhilHealth UHC Surge Team.
The Advisor will provide a detailed monthly report to the U.S. Department of State, submitted by the 5th day of the following month. Additionally, the Advisor will participate in bi-weekly calls with U.S. DOS staff. The format for reporting may be adjusted with concurrence from the DOS Grants Officer Representative
Qualifications
A minimum cumulative seven (7) years of relevant work experience gained in the thematic area of health policy and/or programs implementation, preferably including TB, infectious disease, or health emergency programs
A minimum cumulative three (3) years relevant work experience in a health government agency, with focus on health policy and/or programs implementation
A holder of master’s degree in public health, health and development, public policy, or related fields
Good skills in policy development and analysis, technical writing, stakeholder coordination, and ability to work in the public sector
Excellent verbal and written communication skills in English and Filipino
Work adaptability, ability to work under tight deadlines, and ability to balance multiple work streams
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: Remote - Global
Flex is a growth-stage, NYC headquartered FinTech company that is building the payment layer for life's financial obligations, giving households one place to see, split, and pay their bills around how they live and get paid. By offering greater choice over how and when payments are made and allowing eligible on time payments to help build a positive credit history, Flex puts households back in control of their cash flow.
That work brings together people with different perspectives who challenge the status quo and take ownership of solving difficult problems. For you, that means doing the best work of your career next to people who make you better, and together bringing ideas to life that make a real impact for the people we serve.
About the role
As a Senior SDET at Flex, you will own the test automation and quality efforts for entire product areas or major features. You will architect and optimize automation frameworks, lead test strategy for complex systems, and regularly collaborate across teams to deliver reliable and high-quality releases. This role offers the opportunity to mentor others, drive cross-functional quality improvements, and play a critical part in shaping the future of our engineering excellence.
What you’ll do
Architect, implement, and optimize automated test frameworks for complex product areas, ensuring high reliability and maintainability
Design, develop, and maintain robust automated test suites for API, UI, and integration testing, with Playwright as our primary end-to-end automation framework
Design, build, and run performance, load, and stress tests using k6, defining performance baselines and thresholds for critical user flows and APIs
Lead test strategy development and perform risk analysis for major features and systems
Integrate automated testing, including performance tests with pass/fail thresholds, into CI/CD pipelines, supporting continuous integration and delivery processes
Proactively identify systemic quality issues and drive cross-team process improvements to increase coverage and efficiency
Analyze test coverage, identify gaps, and implement solutions to improve product quality
Collaborate closely with engineering, product, and quality leaders on cross-functional quality initiatives and release planning
Provide technical guidance and mentorship to junior SDETs and QA team members, fostering skill development and best practices
Review code and test cases contributed by other engineers for quality and maintainability
Maintain accurate and actionable test documentation, reports, and quality metrics for assigned product areas
Investigate and resolve complex defects and production issues through advanced debugging and root cause analysis
Advocate for quality and champion adoption of best practices within and across engineering teams
Proven ability to lead test strategy and risk analysis while making high-impact technical decisions amid ambiguity and prioritizing what matters most.
Key qualifications
Bachelor’s degree in Computer Science or related field, or equivalent experience
5+ years of experience in software development and test automation
Advanced proficiency in multiple programming languages and test automation frameworks
Deep experience designing, building, and maintaining automation frameworks (e.g., Playwright, Cypress, Selenium, RestAssured)
Strong expertise in API, UI, and integration testing
Strong, hands-on Playwright automation experience, including building scalable, maintainable, and stable suites (page objects, fixtures, parallelization, flaky-test reduction, and CI execution)
Hands-on experience with performance and load testing using k6 (scripting scenarios, defining thresholds, and analyzing results to find bottlenecks) * Strong expertise in API, UI, and integration testing
Proficient in CI/CD pipeline integration and optimization
Skilled in test strategy development, risk analysis, and test architecture
Advanced debugging, troubleshooting, and root cause analysis
Solid understanding of database systems and advanced SQL
Experience with observability and monitoring tools (e.g., DataDog, NewRelic), including correlating performance test results with application metrics and traces
Excellent cross-functional communication and mentorship skills
Strong written and verbal communication skills; able to collaborate across functions
Compensation
Flex takes a market-based approach to pay, and compensation may vary depending on your primary work location. Work locations are categorized into one of three tiers based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be commensurate with their experience, qualifications, and Flex’s internal leveling guidelines and benchmarks.
Tier 1 (NYC/Bay Area, Los Angeles, Seattle)
$136,000
—
$170,000 USD
Tier 2 (Austin, Washington D.C. Philadelphia, San Diego, Chicago, Atlanta)
$122,400
—
$153,000 USD
Tier 3 (Salt Lake City, all other USA cities)
$115,600
—
$144,500 USD
Life at Flex
Building a successful company takes a diverse team of intelligent, curious, determined, empathetic, and self-aware people. Our headquarters is in New York City, with employees across the US, Australia, Canada, and South America. We’re growing quickly and deliberately, with a focus on building an inclusive culture. We value the perspectives our people bring and take pride in being an equal opportunity workplace.
Offices
Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.
Benefits
View our benefits and more at
getflex.com/careers
.
Location: Denver, CO
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. Our platform serves as the technology backbone for modern transport, transforming antiquated and siloed public transportation systems into smart, data-driven, and efficient digital networks. With hundreds of agency partners around the world, Via is recognized as the leading transportation technology and service provider globally.
As a
Director, Strategic Partnerships
at Via, you'll drive revenue growth across the North American Western territory. You'll build the relationships that matter, close the deals that shape how cities invest in mobility, and help authorities and operators across the region rethink what public transport can look like. This is a high-ownership individual contributor role at the intersection of technology, public policy, and
real-world impact
, on a team that believes better cities start with better transportation.
About the Role:
Building and closing high-impact partnerships with city governments, transport authorities, and private operators, navigating complex, multi-stakeholder sales cycles from first conversation to signed deal
Own and execute go-to-market strategy for the West's unique buying landscape, including public-sector procurement processes, political dynamics, and multi-year funding cycles
Creating compelling, data-driven business cases that show how Via's platform improves ridership, efficiency, and sustainability for cities and regions across the market
Acting as a trusted advisor to city leaders and mobility operators as they design future transit networks, identify funding mechanisms, and navigate operational and political constraints
Represent Via at the most senior levels in your market, actively shaping how modern mobility is understood across the region through conferences, industry events, and thought leadership
Bring structured, high-value market intelligence to product and strategy teams, translating on-the-ground insight from cities and operators into decisions that shape how Via thinks, builds, and competes across the market
About You:
10+ years of experience in sales, business development, or strategy, with a proven ability to win in enterprise, government, infrastructure, or tech-enabled services; a background in public transport or mobility is a strong plus
A track record of owning and winning complex, high-value, and multi-stakeholder deals where outcomes are built on trust and influence
Strong analytical and storytelling skills; you know how to turn data, policy, and customer needs to drive strategic decisions and build compelling narratives
Ability to read tone and adapt communication style, whether in a boardroom, at a conference, or in a written proposal
A motivated self-starter who turns ambiguity into momentum; you shape the approach, set the pace, and raise the standard for how things get done
Sound commercial judgment; you know when to push, when to listen, and when to rethink the approach to maximise the value of a deal
A natural leader who views success as a team effort and thrives in high-ownership environments
What We Offer:
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
Salary Range: $150,000-$210,000
Comprehensive health coverage, with low-cost dental and vision plans
A 401(k) with a generous company match and vesting
Fully paid parental leave for new parents, with extended leave options
Additional benefits (family planning, mental health, pet insurance, and other wellness perks)
20 days of paid time off (PTO) annually
There has never been a more exciting time to be on the cutting edge of public mobility.
Ready to join the ride?
Via is an equal opportunity employer.
Location: New Jersey, United States
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
DC Facilities Engineer
Level of Responsibility:
Independently operates, maintains, troubleshoots, and takes end-to-end ownership of critical power, critical cooling, liquid cooling, and DCIM/BMS infrastructure systems; participates in incident management and commissioning activities; and mentors Associate DC Facilities Engineers.
Role profile:
This is a critical role within Nebius data center operations. A fully proficient infrastructure engineer who independently manages and troubleshoots critical power and critical cooling systems across the site and takes ownership of assigned engineering tasks from start to finish. Participates in incident management activities, supports site commissioning and build reviews, and contributes to ensuring all engineering work meets Nebius SLAs and standards. Enforces safe working practices, collaborates with facilities, network, and technician teams, and mentors Associate DC Facilities Engineers toward independent operation.
Core responsibilities
Monitor and contribute to the tracking of critical environment maintenance and repair for assigned service lines to Nebius SLAs; identify and escalate developing faults before they impact service uptime.
ndependently operate, monitor, and troubleshoot critical power distribution infrastructure including UPS systems, PDUs, RPPs, and in- rack busbar power systems.
Manage and maintain critical cooling infrastructure including CRAHs, CRACs, CDUs, and RDHx; perform capacity checks and leakage inspections.
Participate in incident management for infrastructure-impacting events; support root-cause analyses, document findings, and contribute to CAPA execution under the direction of the Senior DC Facilities Engineer.
Operate and administer DCIM and BMS platforms; build and maintain dashboards, alerts, capacity reports, and infrastructure records.
Support deployment and commissioning of GB-scale liquid-cooled rack infrastructure including direct liquid cooling (DLC) systems, manifolds, and CDU connections.
Perform and own preventive maintenance tasks for all critical power and critical cooling systems; maintain accurate maintenance logs and compliance records.
Participate in site reviews, design reviews, and commissioning activities; prepare and review technical reports to document findings.and communicate results.
Enforce Nebius critical power and critical cooling safety procedures; act as safety lead for engineering work orders on live. infrastructure.
Collaborate with facilities, network, and technician teams on infrastructure changes, capacity expansions, and major deployments.
Support adherence to Nebius standards and policies through documentation review and active participation in commissioning and design activities.
Contribute to vendor and contractor coordination by supporting scheduling, site access, and execution of work per Nebius expectations and safe-working practices.
Actively mentors and trains Associate Associate DC Facilities Engineers; guides them through systems operation, safe working practices, and structured skill development toward independent operation.
Expected capabilities / expectations
Working proficiency across all critical power systems: UPS, PDU, RPP, in-rack busbar, and generator interfacing.
Hands-on experience with critical cooling systems: CRAH/CRAC, CDU, RDHx, and water-side infrastructure including leak detection.
Competent DCIM/BMS administration: alert management, capacity modeling, and dashboard reporting.
Developing knowledge of GB rack liquid cooling technology, DLC manifolds, and heat rejection infrastructure.
U.S. Data Center Career Framework - Technical Career Framework
Ability to participate in and support incident management activities including RCA and CAPA documentation.
Strong documentation discipline: change records, maintenance logs, capacity data, and incident write-ups.
Clear and confident communication with facilities, network, and vendor teams during changes and incidents.
Core Physical Requirements
Ability to stand and remain on your feet for extended periods, typically four or more consecutive hours during active shift operations.
Ability to safely lift, carry, and position equipment weighing up to 50 pounds unassisted, and heavier loads with appropriate team-lift protocols or mechanical aids.
Comfortable working at heights including ascending and descending ladders, raised platform equipment, and elevated data center infrastructure.
Ability to work in confined spaces such as under raised floors, within enclosed rack enclosures, and in cable management pathways.
Comfortable working in environments with variable temperatures, including cold aisle containment zones and active cooling infrastructure.
Manual dexterity sufficient to handle small form-factor components, precision cabling, and fine connector installations.
Visual acuity sufficient to read equipment labels, small-form-factor interface indicators, and detailed wiring diagrams in variable
lighting conditions.
Ability to push or pull equipment carts, server sleds, and wheeled infrastructure weighing up to 500 pounds on level surfaces.
On-Call Requirement
This role includes on-call participation to respond to after-hours critical power and critical cooling events, infrastructure alarms, and urgent maintenance requiring prompt engineering response.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: New York, New York, United States
About the Role
iCapital is seeking an Assistant Vice President or Vice President Product Manager to join the Pre-Investment Product organization. This highly visible role will help shape the experiences and platform capabilities that enable the discovery, evaluation, research, and access of alternative investment opportunities. Operating at the intersection of Product, Engineering, Data, Operations, and Client Solutions, this individual will contribute to intuitive marketplace experiences and scalable solutions that support informed investment decisions. This role offers the opportunity to influence the continued evolution of the pre-investment experience while supporting future growth, product innovation, and platform expansion.
Responsibilities
Own the vision, strategy, roadmap, and execution for product discovery, research, diligence, and access capabilities across the iCapital platform.
Partner with internal stakeholders and external clients to identify business challenges and develop innovative solutions that improve the pre-investment experience and client satisfaction.
Lead large-scale cross-functional initiatives involving multiple teams, systems, and business processes while balancing tactical delivery with long-term platform strategy.
Manage the end-to-end product lifecycle from discovery through launch and continuous improvement, including prioritization, requirements definition, testing, rollout planning, adoption monitoring, and iterative enhancement.
Translate complex business workflows into intuitive user experiences by defining business requirements, user stories, process flows, acceptance criteria, business rules, and success metrics.
Partner with Engineering and Architecture teams to build scalable services that improve search, browsing, filtering, discovery, comparison, personalization, fund visibility, and product accessibility across the platform.
Develop a deep understanding of investment product data, user personas, and user journeys to enhance research and diligence experiences and support informed investment decisions.
Utilize qualitative and quantitative insights to improve user engagement, platform adoption, operational efficiency, and self-service capabilities for internal and external users.
Identify opportunities to leverage artificial intelligence, automation, and workflow optimization to simplify operational complexity and enhance product research, discovery, and investment decision support.
Communicate priorities, progress, risks, dependencies, and strategic decisions effectively to stakeholders and senior leadership.
Investigate production issues, identify root causes, and drive tactical resolutions and long-term improvements that create scalable foundations for future platform growth and innovation.
Qualifications
6–10+ years of product management experience within fintech, wealth management, asset management, investment technology, enterprise software, SaaS platforms, or related industries
Proven experience owning and scaling complex products from strategy and discovery through execution, launch, adoption, and continuous improvement
Demonstrated ability to independently lead large-scale, cross-functional initiatives
Experience building marketplace, search, discovery, recommendation, workflow, research, or data-driven products
Strong understanding of access management, entitlement frameworks, visibility rules, permissions, configuration-driven systems, or administrative platforms, including the development of scalable and transparent access capabilities
Able to model complex business domains and translate business concepts into logical entities, relationships, workflows, business rules, and scalable platform capabilities
Experience creating or reviewing domain models, process flows, user journeys, workflow diagrams, system interactions, and business architecture artifacts
Knowledge of technical tradeoffs and proven ability to contribute meaningfully to discussions involving APIs, integrations, platform architecture, scalability, data models, and system design
SQL proficiency and comfort working directly with data to investigate issues, validate assumptions, measure outcomes, and inform product decisions
Strong analytical and problem-solving skills with the ability to navigate ambiguity and make informed decisions
Exceptional communication, organization, and stakeholder management skills, including experience working directly with executive leadership, clients, business partners, and engineering teams
Familiar with alternative investments, advisor platforms, broker-dealer ecosystems, RIAs, wealth management workflows, or investment product distribution is strongly preferred
Experience with modern product, technical, and collaboration tools, including Jira, Confluence, Figma, analytics platforms, API development tools, AI productivity tools, and data visualization solutions
Benefits
This position may be filled at either the Assistant Vice President or Vice President level, depending on the selected candidate’s experience and qualifications.
The base salary range for the AVP role is $
120,000 to $150,000 and the range for the VP role is $150,000 to $185,000.
iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
X: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Vilnius, Lithuania; Tallinn, Estonia; Rīga, Latvia; Sofia, Bulgaria; Paris, France; Prague, Czechia; Budapest, Hungary; Berlin, Germany; Milan, Italy; Warszawa, Poland; Lisboa, Portugal; Madrid, Spain
Workplace: fully
Role Overview:
Our client is looking for a
Senior Product Manager – Payments & Acquiring
under a
B2B (business-to-business) contract
to own and shape its Card Acquiring proposition across card-present and e-commerce payments, driving product growth, innovation, and commercial performance.
Key Responsibilities:
Own and execute the product strategy for Card-Present and e-commerce acquiring, aligned with business objectives and market opportunities.
Lead the development and scaling of
POS and e-commerce
acquiring propositions, including unattended POS use cases where relevant.
Actively monitor market trends, analyze customer needs, identify opportunities, and respond to competitor activities.
Own product and feature planning, development, testing, launch, and continuous optimization.
Drive acquiring economics and commercial performance, including merchant pricing, interchange, scheme fees, processor costs, and profitability.
Lead cross-functional teams and
make product decisions, challenge technical solutions, and represent the product
with external partners.
Establish scalable business processes and ensure effective handover to responsible teams.
Must-Have Requirements:
5+ years of Product Management experience, with significant experience in
payments, fintech, banking, or financial services.
Proven experience launching, developing, or scaling
Card-Present acquiring / POS products
, combined with strong e-commerce acquiring experience.
Strong understanding of CP and CNP acquiring, payment processing, authorization, settlement, and the broader card-payment ecosystem.
Experience working with payment processors, POS terminal vendors, gateways, acquirers, acquiring banks, or card schemes.
Strong understanding of acquiring economics, including merchant pricing, interchange, scheme fees, processor costs, and acquiring profitability.
Experience with
Visa, Mastercard, AMEX, Apple Pay, and Google Pay.
Knowledge of legislation, standards, and regulatory requirements applicable to payment and acquiring products.
Strong analytical, commercial, and strategic mindset, with the ability to make data-driven product decisions.
Strong communication, stakeholder-management, and leadership skills, with the ability to influence technical, commercial, and senior stakeholders.
Proficiency in English (spoken and written).
Experience with
Open Banking / A2A payments
is a strong advantage.
Experience with SQL, databases, SDLC, Jira, and Confluence is an advantage, but not a core requirement.
📩 Ready to Join?
We look forward to receiving your application and welcoming you to our team!
Location: Dublin
Workplace: hybrid
About us
Aave Labs began with a simple question: how do we make financial services like borrowing, saving, and earning more accessible globally?
We built the Aave Protocol, now the world’s largest and most trusted onchain lending market, connecting decentralized finance with individuals, traditional finance, and fintech.
Today, we build trusted, high-quality products that expand access to lending, credit, and savings globally
Our culture
We build trusted products that help people access and discover economic opportunities.
We hold a high bar for quality and craftsmanship. No detail is too small. Trust depends on it.
We’re a global team building products people can actually use, turning complex technology into something simple and reliable.
We stay aligned, move quickly, and think long term, while keeping teams lean and focused on impact.
About the role
We’re looking for a Director of Operations to lead the operational function supporting our growing global business.
This is a senior, hands-on leadership role responsible for building the processes, systems and operating infrastructure needed to deliver a seamless customer experience at scale. You’ll sit at the intersection of Product, Engineering, ICT & Security, Compliance, Support and the wider business, ensuring our day-to-day operations are efficient, resilient and ready to support continued growth.
The role combines Group-wide operational leadership with specific regulatory responsibilities within our Irish regulated entity, Push Virtual Assets Ireland Ltd. The successful candidate will be expected to obtain approval from the Central Bank of Ireland to perform the Pre-Approval Controlled Function of Chief Operating Officer (PCF-42) and undertake responsibilities associated with Controlled Function CF-8 (Complaints Adjudication).
You’ll be responsible for ensuring that our regulated operations meet applicable regulatory requirements, while developing proportionate and scalable operational frameworks for the wider business. This requires someone who understands how to balance operational efficiency, customer experience and innovation with the governance, accountability and controls expected of a regulated financial services business.
Given the nature of our products, you’ll help ensure we maintain a high bar for operational excellence while meeting the requirements expected of a regulated financial services business.
How you can make an impact:
Develop and scale the operational strategy, structure and processes required to support a growing global business and customer base without compromising quality, controls or customer experience
Assume responsibility for the operational management of Push Virtual Assets Ireland Ltd in the capacity of PCF-42, ensuring effective oversight of its day-to-day operations, operational risks, controls and regulatory obligations.
Identify bottlenecks, inefficiencies and operational risks, implementing processes and systems that improve reliability, speed and quality of execution
Ensure we deliver a consistently high-quality customer experience across key operational touchpoints, from onboarding through to ongoing support and issue resolution
Own the Group’s complaints management framework, ensuring complaints are appropriately identified, investigated, escalated and resolved, with specific responsibility for complaints adjudication within the Irish regulated entity in accordance with applicable regulatory requirements.
Identify opportunities to use tooling, automation and AI to reduce manual processes, improve efficiency and create better experiences for both customers and internal teams
Define and monitor operational KPIs, identifying trends, risks and opportunities and translating data into clear actions and priorities
Bring operational and customer insights into product development, helping identify friction points, improve customer journeys and ensure operational readiness for new products and launches
Own relationships and performance across relevant operational vendors and service providers, ensuring they meet our standards for quality, reliability and customer
Partner closely with Compliance and Legal to ensure operational processes and customer outcomes meet applicable regulatory requirements
Work with ICT & Security to oversee operational resilience, incident management and business continuity arrangements, working closely with relevant teams to ensure operational risks and incidents are appropriately identified, managed, escalated and remediated.
Hire, coach and develop a high-performing Operations organisation with a strong culture of ownership, accountability and continuous improvement.
Provide operational reporting and management information to executive leadership and relevant Boards, ensuring appropriate visibility of operational performance, customer outcomes, incidents, complaints and material risks.
Let’s connect if you have:
You have 8+ years of experience in Operations, Customer Operations, Business Operations or a related function, with meaningful experience in a senior leadership role
You’ve built or scaled operations within a high-growth consumer technology, fintech or financial services business
You have experience operating across regulated and unregulated business activities, with an understanding of how operational requirements, governance and controls differ depending on the nature of the business
You have experience delivering customer experiences at scale, with a strong understanding of how operations, technology and support come together across the customer journey
You have a track record of designing processes and operating models that can scale with significant customer and transaction growth
You understand how to use technology, automation and AI to improve operational efficiency and reduce unnecessary manual work
You’re highly data-driven and comfortable establishing KPIs, analysing performance and using data to prioritise improvements
You have experience working closely with Product, Engineering, Compliance and other cross-functional teams
You have a strong understanding of the operational and governance requirements applicable to regulated financial services businesses, including customer complaints, operational risk management and regulatory accountability.
You have experience being a PCF-42 or a similar regulated position
Experience within crypto or Web3 is strongly preferred, particularly within consumer-facing products, but isn’t essential
Haven’t quite met all the criteria? Let’s not miss out on the chance to speak. Whilst you might not meet every single requirement, you might bring other, more exciting skills to the companies!
Equal opportunities statement:
Aave Labs celebrates diversity and views each and every team member as a separate individual with their own unique identity. No matter your race, religion, gender, ethnicity, age, disability, sexual orientation or even the wallet you use, we welcome you at Aave Labs. As an equal opportunities employer, we take accountability and believe in everyone's potential to build, create and inspire changes. With a mission to build a diverse workforce, we are proud to foster a working environment in which everyone can feel safe and valued for who they are.
Location: New York, New York, United States
About the Role
iCapital is seeking a Vice President Product Manager to join the Pre-Investments Product organization. This highly visible role will help shape the platforms and capabilities that support investment products across the firm, with a focus on improving efficiency, increasing transparency, and enabling business growth. Operating at the intersection of product, operations, data, and technology, this role will play an important part in advancing the Pre-Investments product ecosystem and creating structure across complex business needs. The position offers the opportunity to influence meaningful business outcomes through technology while contributing to the continued evolution and scale of the platform.
Responsibilities
Own the vision, strategy, roadmap, and execution for product domains supporting the onboarding, maintenance, and lifecycle management of alternative investment products.
Partner with internal stakeholders and external clients to identify business challenges, uncover opportunities, and deliver scalable solutions that create measurable value.
Lead complex cross-functional initiatives spanning multiple teams, systems, and business processes, balancing near-term priorities with long-term platform strategy.
Manage the end-to-end product lifecycle from discovery through launch and iteration, including prioritization, requirements definition, testing, rollout planning, adoption monitoring, and continuous improvement.
Translate complex workflows, operational processes, and reference data requirements into intuitive user experiences and scalable, maintainable product solutions.
Define clear business and product requirements through business cases, process flows, data models, user stories, acceptance criteria, and success metrics.
Partner with Engineering, Architecture, and Data teams to define scalable domain models, data structures, integrations, and platform capabilities that support long-term business growth.
Develop a deep understanding of business entities, relationships, workflows, and data dependencies while driving alignment on data ownership, authoritative sources, system boundaries, and information governance across interconnected platforms.
Identify opportunities to leverage automation, artificial intelligence, and workflow optimization to improve productivity, data quality, operational efficiency, and user experience.
Communicate priorities, progress, risks, dependencies, and tradeoffs to stakeholders and leadership while coordinating closely with the UX, Operations, Legal, Compliance, and other Product teams.
Investigate production issues, identify root causes, and drive tactical and strategic improvements while fostering ownership, accountability, collaboration, and continuous learning.
Qualifications
10–15 years of product management experience within fintech, wealth management, asset management, enterprise software, workflow platforms, data platforms, or related industries
Proven experience owning complex products or platforms from strategy and discovery through execution, adoption, and continuous improvement
Demonstrated ability to independently lead large-scale, cross-functional initiatives involving multiple stakeholders, systems, dependencies, and competing priorities
Experience with enterprise data platforms, master data management, reference data, metadata, or other data-intensive systems
Demonstrated ability to model complex business domains and translate business concepts into logical entities, relationships, attributes, hierarchies, and workflows
Experience creating or reviewing entity relationship diagrams, domain models, process models, workflow diagrams, data flows, and system interaction diagrams
Able to understand technical tradeoffs and contribute meaningfully to discussions involving data models, APIs, integrations, platform architecture, scalability, and system design
SQL proficiency and comfort working directly with data to investigate issues, validate assumptions, and support product decisions
Strong analytical and problem-solving skills, with the ability to simplify complex challenges, navigate ambiguity, and make informed decisions with imperfect information
Strong command of product management practices, including discovery, roadmap development, prioritization, requirements definition, stakeholder alignment, and agile delivery
Exceptional communication, organization, and stakeholder management skills, including experience working directly with senior leaders, clients, business partners, and engineering teams
Familiar with modern product management, technical, and collaboration tools such as Jira, Confluence, Figma, analytics platforms, API tools, and AI productivity tools
Benefits
The base salary range for this role is $140,000 to $185,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
X: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Denver, CO, United States
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
About the Team
Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.
Overview:
Fanatics Betting & Gaming (FBG) is hiring a
Senior
Analyst, Operations Automation
to dig into the customer experience inside our AI agent conversations.
Containment and resolution are the numbers you'll live in, and you'll work them at a level of detail nobody else here has time for: one case type, then one subtype, then the next one. In practice that means picking up a subtype with your manager, reading through a stack of real conversations, and working out what's actually going wrong. Sometimes customers get stuck in the same spot over and over. Sometimes a live agent clears the same contact in two minutes because they can check something the AI can't reach yet. Sometimes the AI is doing roughly the right thing badly: the tone is off, the knowledge article behind it is thin, or the prompt is pushing it down the wrong path.
Finding the problem is half the job. The other half is making the case for the fix — what it's costing us now, what the fix is worth, and a story clear enough that a Product partner can act on it. You'll build that case and bring it into intake alongside your manager. We would rather hire someone solid at both halves than someone brilliant at one.
This is a role where you learn the craft of AI customer experience with real ownership of the analysis from day one. You'll sit on the team that owns FBG's AI customer experience and work with Data, Quality, Product, and CX week to week.
Responsibilities:
Maintain and report the key metrics for our customer-facing AI agent — containment, resolution, deflection, escalation rate, repeat contact, and customer satisfaction at a case and subtype level.
Be part of the team that stands up measurement for each new AI surface as it launches, so no surface goes live without a definition of success and the instrumentation to track it.
Build and maintain the BI views and dashboards your team and Product partners use to read AI performance, and keep them accurate as products, policies, and promotions change.
Write the data requirements — event definitions, tagging, table structures, and data quality checks — the metrics depend on, and partner with Data to get them built.
Flag it early when a number stops being trustworthy. Knowing when your own data is wrong matters as much as reporting it.
Find where customers get stuck
Run deep dives at the case type and subtype level to find the stall points inside the AI interaction — where customers rephrase the same question, loop, go silent, abandon, or ask for a human, and what preceded it.
Quantify each stall point so it can be ranked: how often it happens, which subtypes and markets it concentrates in, and what it costs in escalations, repeat contacts, and resolution loss.
Pull together signals from more than one place — conversation data, interaction quality scores, customer and associate feedback, behavioral data, and operational metrics — into one view of what's actually driving the number.
Distinguish issues worth fixing from noise, and be candid about which is which.
Compare the AI to how live agents handle it
Compare how live agents resolve a contact type to how the AI agent handles the same contacts, and identify what agents are doing that the AI cannot do yet — the lookups they run, the tools they touch, the actions they take.
Write up each gap as a clear, specific finding: what the AI would need to close it, and the containment or resolution upside if it did.
Pay attention to the escalation boundary. Where the AI hands off, look at whether it had to.
Point to the right fix
Sort root causes well enough to route them to the right owner and the right lever — grounding and knowledge content, prompt and instruction design, tone, tool access, handoff timing, or underlying policy ambiguity.
Where the AI is already doing the right thing badly, describe the change specifically: what the grounding should say, where the tone misses, which instruction is producing the wrong behavior.
Work with content, grounding, and engineering partners to get your finding specified tightly enough to be built and tested.
Run recurring performance reviews on the case types you own, and keep a ranked, evidence-backed list of the opportunities in them.
Build the story
Turn a pile of conversations and queries into a clear, evidence-backed narrative — the pattern, the representative examples, the size of the problem, and the specific ask.
Quantify the impact of a proposed fix — contacts avoided, resolution lift, handle time, cost, customer experience — with assumptions you can walk someone through.
Package findings into business cases and recommendations a Product partner can act on without a translation layer, and bring them into intake with your manager.
Follow what you handed off through to delivery, then measure whether it did what you said it would.
Report back on what shipped, what moved, and what didn't, so the next prioritization conversation starts from evidence.
Partner and communicate
Work closely with Data, Product, Quality, and CX, and build the relationships that make your findings land.
Translate your analysis into clear language for technical and non-technical audiences alike.
Write up findings and recommendations clearly, and contribute to the leadership-facing materials your team produces.
Share what you learn. Much of what you find will be new to the people around you, and writing it down so the team can use it is part of the work.
Required Qualifications:
2+ years in business analytics, data analysis, business operations, customer experience analytics, or a closely related role.
Strong SQL. You can independently pull, join, and validate data across large datasets without waiting on someone else to write the query.
Experience owning the recurring reporting and analysis behind a metric, and being accountable for the quality of it.
Experience building BI views and dashboards (Tableau, Looker, Power BI, Sigma, or similar) that other people actually use to make decisions.
Ability to move from "the number moved" to "here's the specific root cause, here's roughly what it's worth, and here's what I'd fix." Diagnostic instinct matters more here than modeling sophistication.
Comfort working directly in unstructured conversation data — reading transcripts at volume, spotting the pattern, and then proving it quantitatively rather than stopping at anecdote.
Experience writing up findings and recommendations for partners who don't report to you, and seeing some of them acted on.
Conceptual understanding of how LLM-powered systems behave — prompting, retrieval-augmented generation (RAG), knowledge grounding, and evaluation — enough to tell a grounding problem from a prompt problem from a tool gap.
Clear written and verbal communication. You can write a one-pager someone reads once and understands.
High intellectual curiosity and an AI-first approach to your own work.
Preferred Experience:
Experience analyzing conversational data from chatbots, voice systems, or agent-assist tools in production.
Comfort with Snowflake, Databricks, or a comparable cloud data platform, and with dbt or similar transformation tooling.
Python or R for analysis beyond what SQL handles cleanly.
Background in customer experience, contact center, or support operations analytics — particularly anything that involved understanding how human agents actually resolve contacts.
Hands-on experience writing or editing knowledge content, groundings, or prompts for an AI system.
Experience in sports betting, gaming, fintech, payments, or another high-growth, regulated consumer industry.
Experience partnering with ML or Data Science teams on evaluation frameworks, A/B testing, or experiment design.
Familiarity with knowledge base architecture and how content quality drives AI answer quality.
Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.
For information about our benefits, please visit
https://benefitsatfanatics.com/
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$86,000
—
$115,000 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU’LL DO
We’re hiring a Senior Commercial Counsel to be a core member of Sierra’s legal team. We are looking for someone who has deep expertise in commercial contracts, but also someone who is also eager to broaden their scope across IP, regulatory, and product. You will thrive in dynamic environments, enjoy tackling challenges beyond your comfort zone, and be excited to contribute across the business. In return, we’ll provide the support and opportunities you need to grow and excel as a lawyer. You’ll be part of a legal team that is highly respected within both the company and the broader legal industry—committed to excellence, collaboration, and making a meaningful impact.
- Commercial Contracting: Structure, negotiate and advise on all commercial contracts, including SaaS subscription agreements, technology licenses, professional services agreements, channel partner agreement, vendor agreements and NDAs. Commercial privacy and security contracting experience (e.g., DPAs, BAAs, security agreements) is a plus.
- Operational Excellence: Help build out our commercial function to be best in class. We aim to be the fastest and strongest, where the legal team is the differentiator in the contract lifecycle. You will be developing templates, playbooks, and workflows to drive efficiency and scalability.
- Expertise: Deep knowledge of practice areas that underpin the commercial practice, including contract law, IP and privacy. You will also want to work in AI and understand the nuances of law as it relates to AI, including the evolving regulatory frameworks. You will be expected to advise broadly on all contractual issues and be comfortable doing so.
- Teamwork: A team player first and foremost. Sierra is a unique place to work, with a strong sense of togetherness, and the legal team is no exception. You will look out for your colleagues, be accustomed to sharing and helping the team succeed. As the team grows, you will train and mentor more junior members.
- Judgement: Understand risk in the context of a hyper-scaling business, have sound judgement and be strategic in your decision making. You will not be afraid to make judgement calls, and you will be empowered to do so.
- Approach: A strong work ethic with an eye for detail. You will strive for perfection, and expect that of others.
- Collaborate: Collaborate cross-functionally with Sales, Operations, and Agent Development teams to support revenue growth and strategic business initiatives.
WHAT YOU’LL BRING
- 6+ years of legal experience, with a combination of both large law firm and in-house experience at a tech company. While we are looking for a Senior Legal Counsel, we are open to considering exceptional candidates with less experience as Commercial Counsel.
- A strong background in negotiating and managing complex commercial contracts, preferably in SaaS, AI, or enterprise software.
- Strong communication skills and the ability to partner with both legal and non-legal stakeholders.
- A proactive mindset and the ability to navigate ambiguity in a fast-paced, dynamic startup environment.
EVEN BETTER…
- Experience of privacy/regulatory frameworks and can advise on data processing agreements and security-related contract provisions.
- A passion for AI, with a deep understanding of AI products, LLMs and the related legal issues.
- Significant law firm experience at a top-tier, internationally recognized law firm.
- Experience working at a high-growth startup and operating with a sense of ownership.
- Industry specific knowledge in any of the following: Financial Services, Healthcare, Telecoms, Insurance and/or Consumer.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: London, United Kingdom - Deliveroo
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
About the Role
Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Engineering teams tackle complex technical challenges across a global, three-sided marketplace, building and scaling systems that serve millions of customers, riders and partners every day.
From real-time logistics to resilient infrastructure and marketplace optimisation, we design, build and operate technology that powers Deliveroo’s growth at scale.
In November 2023 we launched our non-food retail offering, Deliveroo ‘Shopping’, where we work with large and small merchants. We oversee all operations within the grocery and retail ecosystem, ensuring stores are equipped to receive and efficiently process orders. Our solutions empower stores to manage orders seamlessly through multiple channels, including our in-house app, API integration, and devices pre-installed with our software. Additionally, we provide tools to maintain and update product catalogs, ensuring accurate inventory for consumers. The technology we’ve developed enables our partners to pick the correct items swiftly while keeping inventory data current, optimizing both efficiency and accuracy.
We’re looking for a
Staff Software Engineer
to join our
London, UK - Hybrid (3 days from the office)
team. In this role, you’ll help us define technical solutions for critical business problems and lead the technical direction for complex, high-scale systems.
Get to know our
Engineering
team — what drives us, how we work, and what you can expect.
What You’ll Be Doing
You’ll be joining a high-impact engineering group focused on solving unstructured and ambiguous challenges. You will act as a technical authority, aligning non-adjacent teams to deliver results that move the needle for the entire organisation.
Here’s what your day-to-day might look like:
Drive Technical Excellence:
Improve code structure and architecture across your team’s remit, developing, releasing and running large-scale web applications whilst transitioning our monolithic codebase to a microservice-based architecture
Lead Project Planning:
Foresee dependencies and risks, partnering closely with Product and Design to ensure smooth delivery of complex features, whilst defining the backend architecture and tech stack for a product area
Optimise Operations:
Improve performance, reliability, scalability and security for our backend systems
Collaborate & Influence:
Build relationships across global engineering teams to identify collaboration opportunities and influence the wider technical roadmap.
Mentor & Hire:
Support the personal growth of your colleagues through technical guidance and take an active role in conducting engineering interviews to scale our team.
What You’ll Need to Thrive
Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:
Proficiency in using AI coding tools
(e.g., Claude Code, Codex, Cursor) in the full software development lifecycle, including designing, generating code, testing, monitoring and releasing software
Strong Engineering Principles:
Deep pride in writing readable, well-designed, and well-tested software.
Backend Expertise:
Significant experience building web-based applications (we use Go, Ruby/Rails, Python, Scala, and Rust).
Data Proficiency:
Practical experience with relational databases (PostgreSQL, MySQL) and "NoSQL" backends like Redis, DynamoDB, or ElasticSearch.
Systems at Scale:
Proven ability to manage web architecture at scale (handling 20krpm and above).
Technical Leadership:
Experience breaking down large pieces of work and guiding implementation choices for a team of engineers.
Why Join Us?
At Deliveroo, you’ll do work that matters—solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community organisers, proud parents, and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Solve meaningful problems at real scale
Work on a complex, always-on marketplace that impacts millions every day.
🌱
See your impact, fast
Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment.
🧠
Grow through challenge and ownership
Take on big, ambiguous problems and accelerate your career with strong support.
🌎
A culture built for builders
High standards, collaboration, flexible working and continuous learning.
💰
Share in the success you help create
Competitive salary and equity options, so you’re rewarded for the impact you make.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Canada
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
Customer Experience:
The Customer Experience Team at Nebius AI Cloud involves tackling customers’ challenges and directly impacting their success by solving real-world AI and ML problems at massive GPU cloud scale. You’ll not only resolve issues, but play a key role in shaping clients’ business success by optimizing their AI solutions. Working with advanced GPUs such as H200, B200 and GB200, as well as modern ML frameworks, you’ll influence the development of the Nebius AI Cloud and gain experience at the intersection of infrastructure and AI. With minimal bureaucracy, you’ll have the freedom to innovate, take ownership and drive change. Opportunities for growth are abundant in this vibrant and supportive professional community.
The role
We are seeking a highly skilled and customer-focused professional to join our team as a
Solutions Architect
specializing in
Cloud infrastructure and MLOps
. As a Cloud Solutions Architect, you will play a pivotal role in designing and implementing cutting-edge solutions for our clients, leveraging cloud technologies for ML/AI teams and becoming a trusted technical advisor for building their pipelines.
You’re welcome to work remotely from
Canada.
Your responsibilities will include:
Act as a trusted advisor to our clients, providing technical expertise and guidance throughout the engagement. Conduct PoC, workshops, presentations, and training sessions to educate clients on GPU cloud technologies and best practices.
Collaborate with clients to understand their business requirements and develop solution architecture that align with their needs: design and document Infrastructure as code solutions, documentation and technical how-tos in collaboration with support engineers and technical writers.
Help customers to optimize pipeline performance and scalability to ensure efficient utilization of cloud resources and services powered by Nebius AI.
Act as a single point of expertise of customer scenarios for product, technical support, marketing teams.
Assist to Marketing department efforts during events (Hackathons, conferences, workshops, webinars, etc.)
We expect you to have:
Bachelor's degree or foreign equivalent in a related field, or an equivalent combination of education and relevant experience
5+ years of customer-facing technical pre-sales experience, with pre-sales as a primary responsibility, and demonstrate ownership of technical discovery, solution architecture, customer presentations, and proof-of-concept delivery for cloud infrastructure or AI platforms, translating customer requirements into solutions and guiding technical buying decisions.
5+ years of experience utilizing Infrastructure as Code (IaC) to automate the deployment, configuration, and management of scalable cloud infrastructure
and network architectures.
5+ years of Kubernetes experience designing, provisioning, and operating clusters, including node management, networking (CNI), storage (CSI), scheduling, scaling, and troubleshooting beyond managed-service abstractions.
5 years of experience developing Python-based solutions for cloud infrastructure automation, systems integration,
and technical problem-solving.
It will be an added bonus if you have:
3+ years of experience with GPU computing for machine learning and artificial intelligence workloads as training and inference.
Hands-on experience with HPC/ML orchestration frameworks (e.g. Slurm, Kubeflow)
Hands-on experience with deep learning frameworks (e.g. TensorFlow, PyTorch)
Solid understanding of cloud ML tools landscape from industry leaders (NVIDIA, AWS, Azure, Google)
Pay Transparency
We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law.
On Target Earnings Range
$235k - $300k CAD
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Remote - United States
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
Customer experience:
Customer experience at Nebius AI Cloud involves tackling customers’ challenges and directly impacting their success by solving real-world AI and ML problems at massive GPU cloud scale. You’ll not only resolve issues, but play a key role in shaping clients’ business success by optimizing their AI solutions. Working with advanced GPUs such as H200, B200 and GB200, as well as modern ML frameworks, you’ll influence the development of the Nebius AI Cloud and gain experience at the intersection of infrastructure and AI. With minimal bureaucracy, you’ll have the freedom to innovate, take ownership and drive change. Opportunities for growth are abundant in this vibrant and supportive professional community.
The role
We are seeking a highly skilled and customer-focused professional to join our team as a
Solutions Architect
specializing in
Cloud infrastructure and MLOps
. As a Cloud Solutions Architect, you will play a pivotal role in designing and implementing cutting-edge solutions for our clients, leveraging cloud technologies for ML/AI teams and becoming a trusted technical advisor for building their pipelines.
You’re welcome to work remotely from the
United States.
Your responsibilities will include:
Act as a trusted advisor to our clients, providing technical expertise and guidance throughout the engagement. Conduct PoC, workshops, presentations, and training sessions to educate clients on GPU cloud technologies and best practices.
Collaborate with clients to understand their business requirements and develop solution architecture that align with their needs: design and document Infrastructure as code solutions, documentation and technical how-tos in collaboration with support engineers and technical writers.
Help customers to optimize pipeline performance and scalability to ensure efficient utilization of cloud resources and services powered by Nebius AI.
Act as a single point of expertise of customer scenarios for product, technical support, marketing teams.
Assist to Marketing department efforts during events (Hackathons, conferences, workshops, webinars, etc.)
We expect you to have:
Bachelor's degree or foreign equivalent in a related field, or an equivalent combination of education and relevant experience
5+ years of customer-facing technical pre-sales experience, with pre-sales as a primary responsibility, and demonstrate ownership of technical discovery, solution architecture, customer presentations, and proof-of-concept delivery for cloud infrastructure or AI platforms, translating customer requirements into solutions and guiding technical buying decisions.
5+ years of experience utilizing Infrastructure as Code (IaC) to automate the deployment, configuration, and management of scalable cloud infrastructure
and network architectures.
5+ years of Kubernetes experience designing, provisioning, and operating clusters, including node management, networking (CNI), storage (CSI), scheduling, scaling, and troubleshooting beyond managed-service abstractions.
5 years of experience developing Python-based solutions for cloud infrastructure automation, systems integration,
and technical problem-solving.
It will be an added bonus if you have:
3+ years of experience with GPU computing for machine learning and artificial intelligence workloads as training and inference.
Hands-on experience with HPC/ML orchestration frameworks (e.g. Slurm, Kubeflow)
Hands-on experience with deep learning frameworks (e.g. TensorFlow, PyTorch)
Solid understanding of cloud ML tools landscape from industry leaders (NVIDIA, AWS, Azure, Google)
Key Employee Benefits:
#LI-SM2
Health Insurance:
100% company-paid medical, dental, and vision coverage for employees and families.
401(k) Plan:
Up to 4% company match with immediate vesting.
Parental Leave:
20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
Remote Work Reimbursement:
Up to $85/month for mobile and internet.
Disability & Life Insurance:
Company-paid short-term, long-term, and life insurance coverage.
Pay Transparency
We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law.
On Target Earnings Range
$250,000
—
$320,000 USD
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Abu Dhabi, UAE; Kuala Lumpur, Malaysia
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
Responsibilities
Design creative assets for global paid media campaigns across Tiktok, Google, Meta, X, DSP, affiliates, and other channels.
Produce short videos, static banners, social ads, and other performance creatives.
Work closely with Media Buyers to develop and iterate creatives based on campaign performance and A/B testing results.
Design and optimize
App Store
and Google Play store assets, including screenshots and promotional creatives.
Adapt and localize creatives for different markets and audiences.
Use AI tools to efficiently generate, optimize, and scale creative assets.
Requirements
2–3+ years of experience in digital advertising / performance creative design.
Proficient in Figma, Photoshop, Illustrator, and other major design tools.
Proficient in using AI tools for image/video generation and creative production.
Hands-on experience in designing App Store and Google Play store pages/assets.
Basic understanding of performance marketing metrics such as
CTR
, CVR,
CPA
, and
ROI
.
Able to work efficiently and deliver multiple creative variations for testing.
Experience in Crypto, FinTech, Trading, or global advertising is a plus.
Motion graphics / video editing skills are a plus.
English can be used as a working language.
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Canada, Vancouver, BC
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE
As a Senior General Mechanical Design Engineer at Humanoid, you will own the design and development of key mechanical subsystems, including robotic joints, structural assemblies, and dynamic mechanisms that enable humanoid mobility and manipulation.
This role requires strong fundamentals in mechanical design, system integration, and GD&T (ASME Y14.5), as well as a passion for building complex hardware systems.
You will collaborate closely with robotics, controls, electrical, and software teams to rapidly prototype, test, and deploy robotic hardware.
Your work will directly influence the performance, reliability, and scalability of our humanoid robots.
WHAT YOU’LL DO
- Design and develop mechanical systems for humanoid robots, including structural components, joints, and robotic linkages
- Create 3D CAD models and production drawings using SolidWorks / NX, applying GD&T (ASME Y14.5) to ensure precision and manufacturability
- Design robotic mechanisms and linkages optimized for strength, weight, efficiency, and durability
- Select materials and manufacturing methods that balance performance, weight, cost, and scalability
- Lead rapid prototyping and iteration, using tools such as 3D printing, CNC machining, and rapid fabrication
- Design components for high volume production, designing for processes like casting, injection moulding, and sheet metal
- Work closely with electrical, controls, and software engineers to integrate motors, sensors, and embedded systems into robotic platforms
- Conduct mechanical testing and validation to verify performance, durability, and system reliability
- Perform design reviews, risk assessments, and safety analysis to ensure robust robotic systems
- Generate and maintain technical documentation, including engineering drawings, specifications, and bill of materials (BOM)
- Own mechanical subsystems from concept through prototyping, testing, and deployment.
WE’RE LOOKING FOR
- 5+ years of professional experience in mechanical design for robotics, electromechanical systems, or complex hardware products
- Bachelor’s or Master’s degree in Mechanical Engineering, Robotics, Mechatronics, or a related field
- Strong fundamentals in mechanics, statics, dynamics, thermals, and material science
- Proficiency with SolidWorks, NX or similar CAD tools
- Experience applying GD&T based on ASME Y14.5
- Experience designing precision mechanical assemblies or mechanisms
- Familiarity with manufacturing processes such as CNC machining, additive manufacturing, and injection molding
- Hands-on experience building, assembling, and testing mechanical prototypes
- Strong analytical and problem-solving skills
- Ability to work effectively in a fast-paced, multidisciplinary engineering environment.
BONUS QUALIFICATIONS
- Experience developing robotic or mechatronic systems
- Experience working on humanoid, legged, or mobile robots
- Experience performing FEA or structural simulations
- Experience with design of cooling systems and optimizing thermal performance
- Experience designing lightweight structural systems
- Familiarity with robotic safety standards such as ISO 10218
- Familiarity with robotic actuators, gear trains, and transmission systems
- Experience in robotics, aerospace, automotive, or advanced hardware startups.
WHAT WE OFFER
- Comprehensive extended health benefits starting on your first day, including fully paid medical and dental, virtual care, employee and family assistance, and worldwide emergency medical support.
- Meaningful time off to rest and recharge: 23 days of annual leave (accrued), 15 days of paid sick leave, and paid company holidays.
- Paid end-of-year shutdown: annual company-wide holiday closure spanning Christmas through New Year’s Day.
- Competitive equity: stock options with meaningful upside as we scale.
- Free daily catered lunch, snacks, and drinks in‑office.
- Collaboration with top‑tier engineers, researchers, and product experts in AI and robotics.
- Freedom to influence the product and own key initiatives.
For this role in Vancouver, the expected base salary range is $110,000 – $150,000 CAD per year; your placement in that range depends on how your experience maps to our internal leveling.
Location: Canada, Vancouver, BC
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE
As a Senior Actuator Mechanical Design Engineer at Humanoid, you will own the design and development of robotic actuators to be integrated in robotic joints and dynamic mechanisms that enable humanoid mobility and manipulation.
This role requires strong fundamentals in mechanical design, system integration, and GD&T (ASME Y14.5), as well as a passion for building complex hardware systems.
You will collaborate closely with robotics, controls, electrical, and software teams to rapidly prototype, test, and deploy robotic actuators.
Your work will directly influence the performance, reliability, and scalability of our humanoid robots.
WHAT YOU’LL DO
- Size and design torque dense actuators for humanoid robots, being responsible for specification and integration of key components including motors, bearings, encoders, and drives
- Select appropriate reduction methods and develop innovative strain wave and planetary gearbox designs
- Create 3D CAD models and production drawings using SolidWorks / NX, applying GD&T (ASME Y14.5) to ensure precision and manufacturability
- Select materials and manufacturing methods that balance performance, weight, cost, and scalability
- Lead rapid prototyping and iteration, using tools such as 3D printing, CNC machining, and rapid fabrication
- Design components for high volume production, designing for processes like casting, injection moulding, and extrusion
- Work closely with mechanical, electrical, controls, and software engineers to integrate actuators and sensors into robotic platforms
- Conduct mechanical testing and validation to verify performance, durability, and system reliability
- Perform design reviews, risk assessments, and safety analysis to ensure robust robotic systems
- Generate and maintain technical documentation, including engineering drawings, specifications, and bill of materials (BOM)
- Own mechanical subsystems from concept through prototyping, testing, and deployment.
WE’RE LOOKING FOR
- 7+ years of professional experience in mechanical design for robotics, electromechanical systems, or complex hardware products
- 3+ years of professional experience designing planetary, cycloidal, or strain wave actuators
- Bachelor’s or Master’s degree in Mechanical Engineering, Robotics, Mechatronics, or a related field
- Strong fundamentals in mechanics, statics, dynamics, and material science
- Proficiency with SolidWorks, NX, or similar CAD tools
- Experience applying GD&T based on ASME Y14.5
- Experience designing precision mechanical assemblies or mechanisms
- Familiarity with manufacturing processes such as CNC machining, additive manufacturing, and injection molding
- Hands-on experience building, assembling, and testing mechanical prototypes
- Strong analytical and problem-solving skills
- Ability to work effectively in a fast-paced, multidisciplinary engineering environment.
BONUS QUALIFICATIONS
- Experience using KISSsoft or RoMax to develop gearboxes
- Experience designing ball screw, lead screw, or roller screw actuators
- Experience working on humanoid, legged, or mobile robots
- Experience performing FEA or structural simulations
- Experience in the testing or thermal modelling of electric motors or gearboxes
- Experience in robotics, aerospace, automotive, or advanced hardware startups
WHAT WE OFFER
- Comprehensive extended health benefits starting on your first day, including fully paid medical and dental, virtual care, employee and family assistance, and worldwide emergency medical support.
- Meaningful time off to rest and recharge: 23 days of annual leave (accrued), 15 days of paid sick leave, and paid company holidays.
- Paid end-of-year shutdown: annual company-wide holiday closure spanning Christmas through New Year’s Day.
- Competitive equity: stock options with meaningful upside as we scale.
- Free daily catered lunch, snacks, and drinks in‑office.
- Collaboration with top‑tier engineers, researchers, and product experts in AI and robotics.
- Freedom to influence the product and own key initiatives.
For this role in Vancouver, the expected base salary range is $120,000 – $170,000 CAD per year; your placement in that range depends on how your experience maps to our internal leveling.
Los Angeles, USA
seniorPhilippines
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London, United Kingdom - Deliveroo; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief