Location: Brazil; Mexico
Workplace: Remote
We are B2Spin, and we are dedicated to delivering the best Free-to-Play Social Casino and gaming experiences by creating captivating, engaging, and unique products that are accessible to everyone. We have built a team of talented professionals from all over the globe, who are working to continually improve the experiences of our players. We are not looking to just be part of the industry, but to revolutionize it.
The Role
As a VIP Account Manager, you will be the commercial and relationship owner for a portfolio of our highest-value players. This is a proactive, revenue-focused role where success is measured by retention, engagement, and lifetime value growth.
This role requires a high level of trust, autonomy, and professionalism, including the opportunity to represent the business in face-to-face interactions with VIP players.
You will build trusted, long-term relationships with VIP players, identify opportunities to upsell and cross-sell, and deliver personalized experiences that drive loyalty, satisfaction, and sustainable revenue.
What You Will Be Doing
- Own and proactively manage a portfolio of high-value VIP players, acting as their dedicated point of contact
- Build deep, long-term relationships by understanding each VIP’s preferences, behaviours, motivations, and expectations
- Maintain regular, proactive phone-based and digital communication, complemented by in-person engagement where strategically appropriate
- Travel to meet VIP players to strengthen relationships, improve retention, and unlock long-term commercial value
- Monitor player activity and performance metrics to identify churn risk, revenue opportunities, and engagement trends
- Plan and execute upsell and cross-sell strategies through personalized offers, promotions, and experiences
- Deliver tailored, high-touch VIP experiences that go beyond standard customer service
- Re-engage declining or inactive VIPs using targeted retention strategies
- Collaborate closely with internal teams (CRM, Promotions, Product, Payments, Customer Support) to ensure seamless VIP account management
- Gather structured VIP feedback and act as the voice of the player internally to help evolve and improve the VIP program
What We Are Looking For
- Fluent English with excellent phone-based communication skills (Spanish is a strong plus)
- Mandatory iGaming experience, ideally within online Casino and/or Sportsbook environments
- Proven experience as a VIP Account Manager, VIP Host, or similar high-touch, revenue-driven role
- Strong commercial mindset with the ability to identify and execute upsell and cross-sell opportunities
- Demonstrated success in building and maintaining long-term, high-value customer relationships
- Comfortable working with player data, KPIs, and performance targets
- Strong customer empathy combined with confidence to influence and drive commercial outcomes
- U.S. sports knowledge is considered a strong advantage
- Ability to thrive in a fast-paced environment while managing a portfolio independently
- Willingness and flexibility to travel to meet VIP players in person as part of relationship management
Why You Will Love It
- Direct ownership of high-value VIP relationships and their commercial performance
- Autonomy to design personalized strategies that meaningfully impact player experience and revenue
- Opportunity to represent the business in high-trust, relationship-led VIP environments
- Collaboration with a global, ambitious, and innovative team
- The chance to help shape and grow a VIP program within a fast-evolving social gaming business
Equal Opportunities
We hire based on skills, drive, and ideas—nothing else. Your background, gender, age, race, ethnicity, disability, sexual orientation, religion, neurodiversity, or educational path will never be a barrier to joining us. We also welcome candidates from non-traditional career journeys and value diverse perspectives that challenge conventional thinking. Diversity fuels our innovation, collaboration, and growth, and we're committed to creating an environment where everyone can contribute their best work and thrive.
УдалённоBrazil; Mexico; We also welcome candidates from non-traditional career journeys and value diverse perspectives that challenge conventional thinking
Location: 2405 Satellite Boulevard Suite 200, Duluth, GA 30096
Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.
Headquartered in New York City and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
WHAT YOU’LL DO:
Analyze insurance programs to identify risks, coverage deficiencies, contingent liabilities, and transaction-related exposures
Implement post-close insurance strategies, including entity additions/removals, coverage restructuring, policy endorsements, and tail/run-off coverage placement
Serve as a trusted advisor on complex commercial insurance programs, renewal strategy, carrier negotiations, and ongoing risk management initiatives
Collaborate with clients, producers, underwriters, legal counsel, and transaction advisors to deliver integrated risk and insurance solutions aligned with transaction objectives
Serve as the primary point of contact for clients, delivering expert guidance on risk management, coverage structure, and compliance requirements
WHAT YOU’LL BRING:
Bachelor’s degree with a minimum of 5+ years of client service, or High School degree with a minimum of 7 years of client service
Team-oriented self-starter, with the ability to organize, prioritize, monitor, control workflow deadlines, and be flexible
Ability to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands
Adaptability and resilience in managing shifting priorities
A collaborative mindset to work with teams across EPIC
Insurance technical skills; ability to apply knowledge of coverage forms in analysis, identification of coverage gaps, and ongoing coverage consultation
Receptive to feedback; critical thinking and problem-solving skills; high adaptability
Ability to work well under pressure with attention to details
Strong verbal and written communication skills and analytical abilities
Property and Casualty Insurance License
Insurance Designation(s) preferred
Proficiency in Microsoft Office
Experience with agency management systems such as Sagitta, ImageRight, etc
WHY EPIC:
EPIC has over 60 offices and 3,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer:
Generous Paid Time off
Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
Generous employee referral bonus program of $1,500 per hired referral
Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
We’re in the top 10 of property/casualty agencies according to “Insurance Journal”
To learn more about EPIC, visit our Careers Page:
https://www.epicbrokers.com/about/epic-careers/
.
EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
California Applicants - View your privacy rights at:
https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf
.
Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
#LI-SG1
#LI-Hybrid
Newmindstart is an international edtech company in the health and conscious living space, operating across the US, UK, and Europe. They create courses focused on physical health, movement, and mental well-being, aiming to improve people's lives. The company manages a $1M+ monthly ad budget, has achieved 2–3x revenue growth over the past year, and plans to triple spend again this year. They offer 300+ courses, a strong Meta channel, direct-response funnels, solid unit economics, and a high-performing team. Their goal is to become a top-5 global wellness edtech company within the next few years.
Responsibilities:
— Elevate the core product to match the scale of the audience and marketing strength.
— Define and execute product strategy across the entire product portfolio.
— Build a strong product culture centered on customer research, data, and rapid experimentation.
— Drive Product-Market Fit for new initiatives and continuously improve existing products.
— Lead Product Discovery through Customer Development, JTBD, and user interviews to uncover real customer needs.
— Run fast experimentation cycles using MVPs, A/B testing, and data-driven decision making.
— Identify and strengthen moments that create customer value from activation through retention.
— Own engagement, habit formation, activation, monetization, and core product metrics driving growth.
— Oversee the entire product ecosystem including platform, mobile apps, user experience, and future products.
— Build, mentor, and grow a high-performing product organization including Product Managers and leaders.
— Partner closely with Marketing, Analytics, Design, and Engineering.
Requirements:
— Experience as CPO, VP of Product, or Head of Product in international Health & Wellness or high-growth B2C subscription business with millions of users.
— Proven experience taking products from zero to Product-Market Fit.
— Track record of launching and scaling products in Tier-1 markets, especially the US.
— Deep expertise in Product Discovery, Customer Development, JTBD, product research, A/B testing, and product analytics.
— Experience building and scaling high-performing product teams and culture.
— Experience building AI-first products or integrating AI into product experience.
— Deep understanding of user behavior driving engagement, retention, and habit formation.
— Genuine passion for improving people's health and well-being through product.
Conditions:
— Remote-first work from anywhere under an international contract.
— Scale with millions of users already present.
— Ownership with full responsibility for product strategy.
— Speed with no unnecessary approvals or bureaucracy.
— Access to top product and AI tools, learning budget, and mentorship from experienced US market experts.
How to apply:
Please include answers to questions about your proudest product, how you achieved Product-Market Fit and scaled it, your biggest product win, and examples of high-impact decisions leading to measurable business results.
Location: Warsaw
Who are we?
Tripledot
Studios
is one of the largest independent mobile games companies in the world.
We are a multi-award-winning organisation, with a global 2,500+ strong team across 12 studios.
Our expanded portfolio includes some of the biggest titles in mobile gaming, collectively reaching top chart positions around the world and engaging over 25 million daily active users.
Tripledot’s guiding principle is that when people love what they do, what they do will be loved by others.
We’re building a company we’re proud of. One filled with driven, incredibly smart and detail-orientated people, who
LOVE
making games.
Our ambition is to be the most successful games company in the world, and we’re just getting started.
The role is working within our studio: Lion Studios
Lion Studios
is a mobile games publisher that works with mobile developers to get their games discovered by players around the world. Headquartered in San Francisco, Lion Studios’ creative and strategy teams utilize their expertise to help game developers break through the noise and grow their businesses.
Since launching in 2018, Lion Studios has driven 90% of its games to the Top 10 in the App Store and Google Play and helped drive 16 games to #1 in the US App Store’s Top Free chart.
Role Overview
As our
Ad Monetisation Analyst
, you’ll take ownership of the ad monetisation strategy for a diverse portfolio of games, guiding them from their initial prototype phase all the way to a full launch. Your responsibilities will include building and optimizing ad waterfalls, managing all ad monetisation setups, and conducting A/B tests to continuously improve performance. You will be expected to consistently generate and test new ideas for monetisation innovations.
A key part of the role is to foster strong relationships with external partners to secure the best deals and ensure robust business relations. Internally, you will work closely with the product and growth teams to ensure a cohesive strategy and maximize ad revenue across the portfolio..
Key Responsibilities
Own ad monetisation strategy for a portfolio of games: build, optimize, and manage monetisation setups to maximize revenue across Lion Studios.
Design and execute monetisation-related product decisions.
Lead integration, testing, and rollout of new monetisation partners.
Manage relationships with ad providers.
Propose and drive new monetization initiatives, partnering with engineering to scope and build the solutions behind them
Track eCPM, fill rate, ARPDAU, and other core KPIs, and report performance and insights to Product, UA, and leadership
Serve as a primary point of contact for ad network — technical troubleshooting, escalations, and holding partners accountable to commitments
Comfort designing and reading A/B tests with statistical rigor
Collaborate with Product, QA, and User Acquisition teams to share insights, enhance workflows, and drive efficiency
Required Skills, Knowledge and Expertise
More than 3 years of experience in ad monetisation in gaming.
Hands-on experience with MAX mediation platform.
Ability to adapt quickly to new tools, dashboards, or analytical frameworks.
Self-sufficient, autonomous, and able to juggle multiple projects in a fast-changing environment.
Knowledge of Looker for analytics and reporting is a plus
Working at Tripledot
26 days paid holiday in addition to bank holidays to relax and refresh throughout the year
Hybrid Working
20 days remote working: Work from anywhere in the world, or use the time to cover mandatory office days to WFH, 20 days of the year.
Regular company events and rewards: Join in regular events and rewards that celebrate cultural events, our achievements and our team spirit.
Private Medical Cover with Luxmed: Have peace of mind with private medical cover, ensuring your and your family's health is in good hands.
Daily Free Lunch: When working in the office order free food from Pyszne.pl
Multisport Plus Card: Enjoy access to various sports facilities across Warsaw with the Multisport Plus Card.
Employee Assistance Program: Anytime you need it, tap into confidential, caring support with our Employee Assistance Program, always here to lend an ear and a helping hand.
Family Forming Support: Receive vital support on your family forming/ fertility journey with our support program [subject to policy]
Continuous Professional Development: Propel your career with continuous opportunities for professional development.
English & Polish Classes: Improve your language skills with access to English and Polish classes.
This organization operates in compliance with the Whistleblower Act, for more information or to report violations please email whistleblowerpoland@tripledotstudios.com
Location: Limassol
Who are we?
Tripledot
Studios
is one of the largest independent mobile games companies in the world.
We are a multi-award-winning organisation, with a global 2,500+ strong team across 12 studios.
Our expanded portfolio includes some of the biggest titles in mobile gaming, collectively reaching top chart positions around the world and engaging over 25 million daily active users.
Tripledot’s guiding principle is that when people love what they do, what they do will be loved by others.
We’re building a company we’re proud of. One filled with driven, incredibly smart and detail-orientated people, who
LOVE
making games.
Our ambition is to be the most successful games company in the world, and we’re just getting started.
The role is working within our studio: Lion Studios
Lion Studios
is a mobile games publisher that works with mobile developers to get their games discovered by players around the world. Headquartered in San Francisco, Lion Studios’ creative and strategy teams utilize their expertise to help game developers break through the noise and grow their businesses.
Since launching in 2018, Lion Studios has driven 90% of its games to the Top 10 in the App Store and Google Play and helped drive 16 games to #1 in the US App Store’s Top Free chart.
Role Overview
As our
Ad Monetisation Analyst
, you’ll take ownership of the ad monetisation strategy for a diverse portfolio of games, guiding them from their initial prototype phase all the way to a full launch. Your responsibilities will include building and optimizing ad waterfalls, managing all ad monetisation setups, and conducting A/B tests to continuously improve performance. You will be expected to consistently generate and test new ideas for monetisation innovations.
A key part of the role is to foster strong relationships with external partners to secure the best deals and ensure robust business relations. Internally, you will work closely with the product and growth teams to ensure a cohesive strategy and maximize ad revenue across the portfolio..
Key Responsibilities
Own ad monetisation strategy for a portfolio of games: build, optimize, and manage monetisation setups to maximize revenue across Lion Studios.
Design and execute monetisation-related product decisions.
Lead integration, testing, and rollout of new monetisation partners.
Manage relationships with ad providers.
Propose and drive new monetization initiatives, partnering with engineering to scope and build the solutions behind them
Track eCPM, fill rate, ARPDAU, and other core KPIs, and report performance and insights to Product, UA, and leadership
Serve as a primary point of contact for ad network — technical troubleshooting, escalations, and holding partners accountable to commitments
Comfort designing and reading A/B tests with statistical rigor
Collaborate with Product, QA, and User Acquisition teams to share insights, enhance workflows, and drive efficiency
Required Skills, Knowledge and Expertise
More than 3 years of experience in ad monetisation in gaming.
Hands-on experience with MAX mediation platform.
Ability to adapt quickly to new tools, dashboards, or analytical frameworks.
Self-sufficient, autonomous, and able to juggle multiple projects in a fast-changing environment.
Knowledge of Looker for analytics and reporting is a plus
Location: Barcelona
Who are we?
Tripledot
Studios
is one of the largest independent mobile games companies in the world.
We are a multi-award-winning organisation, with a global 2,500+ strong team across 12 studios.
Our expanded portfolio includes some of the biggest titles in mobile gaming, collectively reaching top chart positions around the world and engaging over 25 million daily active users.
Tripledot’s guiding principle is that when people love what they do, what they do will be loved by others.
We’re building a company we’re proud of. One filled with driven, incredibly smart and detail-orientated people, who
LOVE
making games.
Our ambition is to be the most successful games company in the world, and we’re just getting started.
The role is working within our studio: Lion Studios
Lion Studios
is a mobile games publisher that works with mobile developers to get their games discovered by players around the world. Headquartered in San Francisco, Lion Studios’ creative and strategy teams utilize their expertise to help game developers break through the noise and grow their businesses.
Since launching in 2018, Lion Studios has driven 90% of its games to the Top 10 in the App Store and Google Play and helped drive 16 games to #1 in the US App Store’s Top Free chart.
Role Overview
As our
Ad Monetisation Analyst
, you’ll take ownership of the ad monetisation strategy for a diverse portfolio of games, guiding them from their initial prototype phase all the way to a full launch. Your responsibilities will include building and optimizing ad waterfalls, managing all ad monetisation setups, and conducting A/B tests to continuously improve performance. You will be expected to consistently generate and test new ideas for monetisation innovations.
A key part of the role is to foster strong relationships with external partners to secure the best deals and ensure robust business relations. Internally, you will work closely with the product and growth teams to ensure a cohesive strategy and maximize ad revenue across the portfolio..
Key Responsibilities
Own ad monetisation strategy for a portfolio of games: build, optimize, and manage monetisation setups to maximize revenue across Lion Studios.
Design and execute monetisation-related product decisions.
Lead integration, testing, and rollout of new monetisation partners.
Manage relationships with ad providers.
Propose and drive new monetization initiatives, partnering with engineering to scope and build the solutions behind them
Track eCPM, fill rate, ARPDAU, and other core KPIs, and report performance and insights to Product, UA, and leadership
Serve as a primary point of contact for ad network — technical troubleshooting, escalations, and holding partners accountable to commitments
Comfort designing and reading A/B tests with statistical rigor
Collaborate with Product, QA, and User Acquisition teams to share insights, enhance workflows, and drive efficiency
Required Skills, Knowledge and Expertise
More than 3 years of experience in ad monetisation in gaming.
Hands-on experience with MAX mediation platform.
Ability to adapt quickly to new tools, dashboards, or analytical frameworks.
Self-sufficient, autonomous, and able to juggle multiple projects in a fast-changing environment.
Knowledge of Looker for analytics and reporting is a plus
Working at Tripledot
25 days paid holiday in addition to bank holidays to relax and refresh throughout the year
Hybrid Working
20 days remote working: Work from anywhere in the world, or use the time to cover mandatory office days to WFH, 20 days of the year.
Regular company events and rewards: Join in regular events and rewards that celebrate cultural events, our achievements and our team spirit.
Private Medical Cover: Have peace of mind with private medical cover, ensuring your health is in good hands.
Life & Critical Illness Cover: Protect your future with our life and critical illness cover.
Family Forming Support: Receive vital support on your family forming/ fertility journey with our support program [subject to policy]
Employee Assistance Program: Access confidential support anytime through our Employee Assistance Program.
Sport Compensation: Stay fit and active with our sport compensation benefit.
Meal and Transport Vouchers: Save on meals and transport with our convenient vouchers.
English & Spanish Classes: Enhance your English and Spanish skills with our provided language classes.
Continuous Professional Development: Propel your career with continuous opportunities for professional development.
Location: London
Who are we?
Tripledot
Studios
is one of the largest independent mobile games companies in the world.
We are a multi-award-winning organisation, with a global 2,500+ strong team across 12 studios.
Our expanded portfolio includes some of the biggest titles in mobile gaming, collectively reaching top chart positions around the world and engaging over 25 million daily active users.
Tripledot’s guiding principle is that when people love what they do, what they do will be loved by others.
We’re building a company we’re proud of. One filled with driven, incredibly smart and detail-orientated people, who
LOVE
making games.
Our ambition is to be the most successful games company in the world, and we’re just getting started.
The role is working within our studio: Lion Studios
Lion Studios
is a mobile games publisher that works with mobile developers to get their games discovered by players around the world. Headquartered in San Francisco, Lion Studios’ creative and strategy teams utilize their expertise to help game developers break through the noise and grow their businesses.
Since launching in 2018, Lion Studios has driven 90% of its games to the Top 10 in the App Store and Google Play and helped drive 16 games to #1 in the US App Store’s Top Free chart.
Role Overview
As our
Ad Monetisation Analyst
, you’ll take ownership of the ad monetisation strategy for a diverse portfolio of games, guiding them from their initial prototype phase all the way to a full launch. Your responsibilities will include building and optimizing ad waterfalls, managing all ad monetisation setups, and conducting A/B tests to continuously improve performance. You will be expected to consistently generate and test new ideas for monetisation innovations.
A key part of the role is to foster strong relationships with external partners to secure the best deals and ensure robust business relations. Internally, you will work closely with the product and growth teams to ensure a cohesive strategy and maximize ad revenue across the portfolio..
Key Responsibilities
Own ad monetisation strategy for a portfolio of games: build, optimize, and manage monetisation setups to maximize revenue across Lion Studios.
Design and execute monetisation-related product decisions.
Lead integration, testing, and rollout of new monetisation partners.
Manage relationships with ad providers.
Propose and drive new monetization initiatives, partnering with engineering to scope and build the solutions behind them
Track eCPM, fill rate, ARPDAU, and other core KPIs, and report performance and insights to Product, UA, and leadership
Serve as a primary point of contact for ad network — technical troubleshooting, escalations, and holding partners accountable to commitments
Comfort designing and reading A/B tests with statistical rigor
Collaborate with Product, QA, and User Acquisition teams to share insights, enhance workflows, and drive efficiency
Required Skills, Knowledge and Expertise
More than 3 years of experience in ad monetisation in gaming.
Hands-on experience with MAX mediation platform.
Ability to adapt quickly to new tools, dashboards, or analytical frameworks.
Self-sufficient, autonomous, and able to juggle multiple projects in a fast-changing environment.
Knowledge of Looker for analytics and reporting is a plus
Working at Tripledot
25 days paid holiday
in addition to bank holidays to relax and refresh throughout the year
Hybrid Working
20 days remote working:
Work from anywhere in the world, or use the time to cover mandatory office days to WFH, 20 days of the year.
Daily Free Lunch:
when in the office you get £12 every day to order from JustEat.
Regular company events and rewards:
quarterly on-site and off-site events that celebrate cultural events, our achievements and our team spirit.
Employee Assistance Program:
Anytime you need it, tap into confidential, caring support with our Employee Assistance Program, always here to lend an ear and a helping hand.
Family Forming Support:
Receive vital support on your family forming/ fertility journey with our support program [subject to policy]
Life Assurance & Group Income Cover:
Financial protection for you and your loved ones.
Continuous Professional Development:
Propel your career with continuous opportunities for professional development.
Private Medical Cover
& Health Cash Plan:
Opt-in (P11d benefit) comprehensive private medical cover with Bupa and cash plan with Medicash.
Dental Cover:
Opt-in (P11d benefit).
Cycle to Work Scheme:
Salary sacrifice bike purchase scheme.
Pension Plan:
Qualifying earnings or opt-in 4% contributory match schemes offered.
Location: United Kingdom, London
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Role overview:
The EMEA Payroll Analyst role is an operational role designed to provide leading payroll and vendor management services support to Sony Interactive Entertainment. This role is positioned within the People Experience team within HR. You will be responsible for working with external payroll vendor partnership(s), payroll operations and execution, and supporting the production of accurate and timely payroll results across EMEA.
What you’ll be doing:
Relationship Management:
Provide exceptional experiences, resulting in high customer satisfaction.
Liaise between outsource provider and functional staff to bring issues to resolution within provided service level agreements.
Work closely with HR, Compensation, Benefits, Finance and other departments to ensure seamless integration of payroll processes.
Communicate effectively with internal partners regarding payroll policies, changes, and timelines.
Payroll Services:
Working closely with the outsource payroll service provider to ensure delivery of the payroll processes and results
Oversee the preparation and processing of payroll for all employees, ensuring accuracy and compliance with internal policies and legal regulations.
Review and validate payroll data and ensure timely submission to the payroll vendor, reviewing outputs in line with payroll calendars.
Act as the main point of contact between the company and the payroll vendor.
Collaborate with the vendor to resolve any payroll discrepancies and ensure alignment with service level agreements (SLAs).
Develop positive relationships with payroll vendors.
Provide responsive, accurate, and timely resolution for common payroll queries.
See opportunities for enhancing payroll processes and efficiencies in collaboration with the vendor.
Implement best practices and continuous improvement initiatives.
Ensure the Standard Operating Procedures manual is kept up to date with current payroll service provider model practices and procedures.
Liaise with vendor/3rd parties in relation to the processing of international assignees shadow payrolls and audit pay to ensure results agree with recommendations from mobility services.
What we’re looking for:
Previous experience of in house and/or managed service payroll within a large, complex international organisation.
Hands-on experience working with EMEA payrolls, with an understanding of country-specific legislation, compliance requirements, and operational nuances
Good technical knowledge of statutory payments, pension/auto-enrolment, manual calculations.
Ability to input into and review change requests, collaborating across multiple teams and partners to obtain input.
Passion for providing exceptional quality service and striving for exceeding clients' expectations.
Proactive anticipations of issues and developing collaborative relationships with upstream and downstream functions
Solid understanding of general HR processes and data, including eligibility and procedures, to provide expected correct downstream pay result outcomes
Desirable
:
CIPP and/or equivalent qualification
Expatriate processing experience and mobility understanding
Benefits:
Discretionary bonus opportunity
Hybrid Working
Private Medical Insurance
Dental Scheme
25 days holiday per year
On Site Gym
Subsidised Café
Free soft drinks
On site bar
Access to cycle garage and showers
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: United States
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
THE ROLE
Docker is seeking a Senior Principal Engineer to serve as the technical visionary and architect for our Central Operations and Systems organization — the foundational platform that powers "how Docker does Docker", which includes corporate systems, developer AI/SDLC, infrastructure, reliability, and internal systems. This is one of the most impactful individual contributor roles at Docker, responsible for defining and driving the technical strategy that enables Docker's transformation to an AI-first company and effectively enables Docker to be "Customer 0" of Docker. Your influence will impact the work of every Dockhand every day.
As Senior Principal Engineer, you will establish strategic technical plans that span the company systems/data architecture and the end-to-end employee experience, make critical architectural decisions that affect Docker's entire internal systems portfolio, and drive technical execution of cross-company initiatives that directly enable every Dockhand. You'll work at the technical intersection of AI, platform infrastructure, developer SDLC, corporate systems, and Docker products, ensuring all systems work together seamlessly to support Docker's most precious resources: our employees.
This role requires someone who combines deep technical expertise across multiple domains. Managing the breadth is both the exciting and challenging part of this role. You'll be recognized across Docker as the definitive expert on employee experience, consulted by executives on strategic technical decisions, and responsible for ensuring that every Dockhand has the right tools at the right time to do their day to day work.
_______________________________________________________________________
RESPONSIBILITIES
Technical Vision & Strategic Planning
- Define and own the multi-year technical vision for Docker's Central Operations and Systems group, encompassing internal AI, developer tools, infrastructure, reliability, and corporate systems.
- Establish strategic plans and objectives for major initiatives, making architectural decisions that ensure Docker's business objectives are met.
- Contribute to and drive the strategic vision in collaboration with engineering leadership, translating organizational strategy into technical roadmaps that span multiple teams and time horizons
- Identify and prioritize investments that provide maximum leverage—capabilities built once that enable rapid adoption and increase productivity across the employee base
- Develop architectural principles and standards that guide technical decisions across the Central Operations and Systems group and influence product engineering teams
- Anticipate future business needs and ensure platform architecture provides the flexibility to support Docker's evolving commercial models
Cross-Company Technical Leadership
- Lead technical vision and implementation for large cross-company programs that require coordination across all Docker teams
- Architect the Docker SDLC "Golden Path": how Dockhands build, manage and deploy systems and software, as applicable
- Drive convergence of fragmented systems across Docker—replacing product-specific implementations with shared platform capabilities
- Establish technical contracts between platform and product teams that enable independent velocity while ensuring consistency and reliability
- Lead architectural reviews for major initiatives across Docker, ensuring alignment with platform strategy and long-term maintainability
- Proactively identify and solve problems that impact critical areas of the business before they become blockers
Infrastructure & Developer Experience Architecture
- Define the infrastructure platform vision that removes infrastructure as a bottleneck to innovation—enabling teams to deploy experimental services in minutes, not weeks
- Architect standardized deployment patterns that encode best practices for security, scaling, monitoring, and reliability
- Design infrastructure that specifically supports AI and agent initiatives—rapid deployment, programmatic environment creation, consistent APIs
- Establish observability standards that provide distributed tracing, metrics, log aggregation, and error tracking out of the box for every service
- Drive cost optimization across platform infrastructure while maintaining performance and reliability standards
Technical Excellence & Influence
- Work with senior managers and directors across Docker organization to drive operations and strategy
- Mentor and develop Staff and Principal engineers, raising the technical bar across the organization
- Represent Docker's platform architecture and AI adoption externally through blog posts, conference talks, and technical community engagement
- Participate in executive-level discussions on technical strategy, providing architectural perspective on business decisions
- Drive build-vs-buy decisions for critical platform components, evaluating vendor solutions against Docker's specific requirements
- This role may require participation in an on-call rotation to provide support outside of standard business hours, including evenings, weekends, and holidays, as needed.
_______________________________________________________________________
QUALIFICATIONS
REQUIRED
Technical Expertise
- 12+ years of software engineering experience with demonstrated expertise across multiple domains (SDLC, AI engineering, corporate systems, etc)
- Proven track record architecting and delivering large-scale distributed systems serving millions of users and thousands of enterprise customers
- Broad working knowledge across all platform domains with ability to make sound architectural decisions spanning multiple areas
- Expert-level understanding of API design, service architecture, and system integration patterns at scale, including in-house vs. vendor developed systems.
- Experience with cloud platforms (AWS, GCP, or Azure) and modern infrastructure patterns (Kubernetes, service mesh, infrastructure-as-code)
- Knowledge of enterprise security requirements, compliance frameworks (SOC 2, ISO 27001), and their architectural implications
- Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience
Strategic & Business Impact
- Track record of establishing strategic technical plans that directly enabled business outcomes (revenue growth, cost reduction, market expansion)
- Experience translating business strategy into technical architecture and roadmaps
- Demonstrated ability to identify and prioritize investments that provide maximum platform leverage
- Understanding of SaaS business models, enterprise sales cycles, and how platform capabilities influence commercial success
- Experience making build-vs-buy decisions for critical platform components
Leadership & Influence
- Proven ability to drive large cross-company technical programs requiring coordination across multiple engineering organizations
- Experience working with VPs and executives to set and execute technical strategy
- Track record of influencing technical direction without direct authority—building consensus across teams with different priorities
- Strong communication skills with ability to present to executives, influence leadership, and drive alignment at all levels
- Experience mentoring senior engineers and developing technical leadership
PREFERRED
- Experience at developer tools, infrastructure software, or B2B SaaS companies at significant scale
- Background with container technologies, Docker, Kubernetes, or developer productivity platforms
- Track record of successfully migrating legacy systems while maintaining business continuity
- Knowledge of Financial Operations and infrastructure cost optimization at scale
- Advanced degree in Computer Science, Engineering, or related technical field
- External recognition as a technical leader (conference speaking, publications, open source contributions)
KEY SUCCESS METRICS
Platform Leverage & Velocity
- Product teams can launch enterprise-ready features in <2 weeks (vs. 6+ months today) by leveraging platform capabilities
- Docker teams rapidly adopt new capabilities within 2 months of release (vs. 6+ months today)
Technical Excellence
- Platform systems achieve 99.9%+ uptime for business-critical workflows
- Infrastructure platform reduces deployment time for new services from 2-4 weeks to <1 day
Organizational Impact
- Recognized across Docker as the definitive technical authority on internal architecture
- Successfully drive convergence of fragmented systems, reducing technical debt and operational burden
- Develop multiple Staff and Principal engineers who can own major platform domains
Visa sponsorship: Docker considers visa sponsorship on a case-by-case basis based on business needs.
_______________________________________________________________________
COMPENSATION & EQUITY
All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location.
United States: $219K – $352K base
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: United States
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
Nebius is seeking a highly capable USA Regional Transportation Security Manager to lead the protection of high-value assets across all transportation operations in the United States.
This role holds end-to-end ownership of in-transit supply chain security across the US, covering all transportation lanes, carrier operations, and last-mile delivery of critical infrastructure. You will be responsible for shaping and executing regional transportation security strategy, managing risk across a complex carrier and logistics network, and leading the response to in-transit security incidents.
This is a high-impact role operating at the intersection of security, logistics, and operations, with direct influence on the resilience and integrity of Nebius’ infrastructure deployment across the US transportation network.
Your responsibilities will include:
Own and lead transportation security across the United States, with full accountability for regional in-transit risk and performance
Serve as the primary authority and escalation point for all transportation security matters within the US
Ensure the secure handling, packaging, and movement of high-value assets across all transportation nodes, from origin to final delivery
Define, implement, and continuously evolve regional transportation security standards, controls, and procedures aligned with global policies
Establish and enforce security requirements across transportation partners, including carriers, freight forwarders, and last-mile delivery providers
Conduct risk assessments across transportation routes, handoff points, and carrier operations, and implement effective mitigation strategies
Lead end-to-end response to in-transit security incidents (e.g., theft, loss, diversion, tampering), including coordination, investigation, and resolution
Manage and oversee GPS tracking, geofencing, and real-time monitoring platforms across active shipments
Drive continuous improvement of transportation security capabilities, including route security reviews, carrier vetting, and technology tools
Monitor and report on regional transportation security performance, risks, and trends, providing clear and actionable insights
Partner closely with the Global Transportation Security Manager, regional warehouse security, and infrastructure teams to ensure alignment and scalability
Operational Scope
Oversight of a geographically distributed US transportation network, including domestic and cross-border lanes
Regular engagement with carriers, freight partners, and last-mile vendors across multiple tiers
Travel within the United Statesrequired for route assessments, partner reviews, and incident response
We expect you to have:
Significant experience in transportation security,logistics security, or in-transit operational risk management
Proven experience owning security or operations across a large geographic region (US experience strongly preferred)
Strong experience working with transportation providers, including carriers, freight forwarders, and last-mile delivery partners
Demonstrated experience leading incident response and managing complex in-transit security events
Ability tooperate independently with a high degree of ownership and accountability
Strong stakeholder management and communication skills across internal and external partners
Analytical and structured approach to risk assessment and problem-solving
Fluent English (spoken and written)
It will be an added bonus if you have:
Experience in high-value or critical infrastructure transportation (e.g., data centers, electronics, technology hardware)
Background in law enforcement, military, or corporate security
Familiarity with supply chain security technologies (e.g., GPS tracking, geofencing, real-time monitoring platforms)
Familiarity with supply chain security (TAPA TSR)
Experience working in a global organization with cross-regional coordination
Operational Expectations
This role includes responsibility for leading response to critical in-transit security incidents, which may occur outside standard working hours
Operates within a global environment requiring coordination across multiple time zones
Supported by the Global Transportation Security Manager and regional teams, with clear ownership of transportation security outcomes within the US region
Key employee benefits in the US:
Health insurance:
100% company-paid medical, dental, and vision coverage for employees and families.
401(k) plan:
Up to 4% company match with immediate vesting.
Parental leave:
20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
Remote work reimbursement:
Up to $85/month for mobile and internet.
Disability & life insurance
: Company-paid short-term, long-term and life insurance coverage.
Pay Transparency
We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law.
Base Compensation Range
$134,000
—
$167,000 USD
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations:
Lisbon, Portugal
About the Department
Emerging Technologies & Incubation (ETI) is where new and bold products are built and released within Cloudflare. Rather than being constrained by the structures which make Cloudflare a hugely successful business, we are able to leverage them to deliver entirely new tools and products to our customers. Cloudflare’s edge and network make it possible to solve problems at massive scale and efficiency which would be impossible for almost any other organization.
About the Team
We build products at the intersection of AI, search and retrieval, data insights, and product engineering.
As AI agents change how people discover and interact with the Internet, new problems are emerging around how content is found, understood, retrieved, and kept current. Cloudflare is uniquely positioned to help website owners make their content discoverable and to help agents find relevant, trustworthy information across our network. Building these capabilities requires solving problems across distributed systems, crawling, content ingestion, indexing, retrieval quality, developer experience, and reliable product delivery.
Cloudflare also has a unique perspective on how the Internet is changing. Our global network observes signals that can help us understand trends, identify when content changes, and measure the pulse of the Internet. Used responsibly, these signals could improve existing products, help customers and AI companies find fresher and more relevant information, and create entirely new capabilities and products. The opportunity is broad and still evolving. We need to deliver excellent products today while continuing to identify the problems Cloudflare is uniquely positioned to solve next.
We are a tight-knit group that communicates and collaborates regularly. We celebrate our achievements, support each other when we make mistakes, and hold each other and our work to a high standard.
About the role
We are looking for an Engineering Manager to lead engineering across some of our AI and Internet Data Insights portfolio.
You will be responsible for the people, execution, and engineering quality behind products that help customers make their content discoverable and turn complex Internet signals into useful experiences. You will partner closely with Product Management and engineering teams across Cloudflare to deliver current priorities and shape future opportunities. This is a management role for someone who is deeply technically credible. You will not be expected to write most of the code, but you should be able to understand the systems your engineers operate, challenge architectural decisions, ask the right questions when something is going wrong, and step into a technical problem when the situation calls for it.
At the same time, we are looking for a manager, not a tech lead with direct reports. Your success will be measured by the quality and output of the team you build, the engineers you develop, and the systems and products they deliver.
This role may require flexibility to be on-call outside of standard working hours to address technical issues as needed.
What you'll do
Manage, coach, and grow engineers working across AI-powered search, Internet data insights, and customer-facing products.
Own execution by establishing clear priorities, creating predictable delivery, and giving engineers the context and autonomy to own meaningful areas of the product.
Lead the development of search and retrieval capabilities that help people and AI agents find relevant, trustworthy, and current content.
Partner closely with Product Management to understand customer problems, shape the roadmap, and turn broad opportunities into clear engineering outcomes.
Help identify how signals from Cloudflare's global network can produce useful and trustworthy insights for customers, partners, and other Cloudflare products.
Explore where Cloudflare's unique view of Internet activity can improve content discovery, enable new product experiences, or support entirely new products.
Balance near-term product delivery with thoughtful technical investments that allow promising ideas to grow.
Own the operational health of the systems in your area, including observability, incident response, data and search quality, and long-term reliability.
Develop technical leaders and create space for engineers to lead architecture and implementation.
Responsibilities
We want you to love it here. This role is a great fit for you if:
You have led and developed high-performing engineering team(s) and can point to what that team shipped and how the people on it grew.
You are technically credible with experienced engineers. You can review a design, understand the trade-offs in a distributed system or data platform, and recognize when a technical problem needs deeper investigation.
You are comfortable managing a team working across several related technical areas and can create clarity without requiring every problem to fit neatly into a single box.
You care deeply about reliability and quality, particularly when the output of a system is data that people use to understand the Internet.
You have strong product judgment and enjoy working with Product Management to decide what is worth building, what needs improvement and what should not be built at all.
You are comfortable with ambiguity and with finding structure in areas where the opportunity is clearer than the roadmap.
You communicate clearly, give direct feedback, and can explain complex technical decisions to both engineers and non-engineers.
Examples of Desirable Skills, Knowledge, and Experience
Strong technical grounding in distributed systems, search systems, data-intensive systems, Internet infrastructure, or adjacent areas.
Experience building or operating products involving crawling, content ingestion, indexing, retrieval, analytics, or large-scale data processing.
Experience operating systems where correctness, reliability, and quality matter as much as feature delivery.
A track record of hiring, developing, and retaining strong engineers.
Experience partnering closely with Product Management to shape and execute a roadmap.
Experience taking products or major capabilities from an ambiguous opportunity to a clear customer outcome.
Strong written and verbal communication.
Bonus Points
Familiarity with Retrieval-Augmented Generation (RAG), which combines information retrieval with generative AI to produce answers grounded in selected source material.
Experience building products for AI developers, AI agents, publishers, or content-heavy websites.
Experience working with large-scale telemetry or Internet-scale datasets.
Experience turning complex underlying systems or data into useful products for a broad audience.
Familiarity with Cloudflare Radar, Internet measurement research, or the broader ecosystem of tools used to understand Internet performance, availability and security.
Compensation
For Portugal based hires: Estimated annual salary of €74,000 - €
111,000
The final offer will be inclusive of time exemption, in alignment with the applicable law and collective bargaining agreements.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Greenwich, Connecticut, United States; Stamford, Connecticut, United States
About the Role
iCapital is seeking an experienced cybersecurity risk professional to serve as Assistant Vice President, Third-Party Risk & Client Assurance Manager. This individual will lead a team of approximately five professionals across two complementary cybersecurity risk functions: Third-Party Risk Management (TPRM) and Client Assurance.
The ideal candidate will be a hands-on leader who can effectively manage, mentor, and develop team members while also possessing the technical knowledge and practical experience necessary to perform the work of either function, when needed. This role requires strong cybersecurity risk assessment skills, excellent written and verbal communication, sound judgment, and the ability to manage competing priorities and relationships with internal stakeholders, third-party vendors, clients and prospective clients.
This individual will be responsible for supporting organization's clients and prospective clients by providing timely, accurate, and consistent responses to cybersecurity due diligence and assurance requests while also ensuring that third-party (vendor) cybersecurity risks are appropriately identified, assessed, documented, and escalated.
Responsibilities
Lead, manage, and mentor a team of approximately five professionals supporting Third-Party Risk and Client Assurance activities.
Provide day-to-day directions, coaching, technical guidance, and professional development to team members.
Establish clear expectations, priorities, and accountability across both functions.
Review team deliverables to ensure assessments and client responses are accurate, complete, consistent, and appropriately supported.
Serve as an escalation point for complex cybersecurity risk assessments, client inquiries, vendor issues, and competing business priorities.
Maintain the ability to work directly on assessments and client assurance requests when workload, complexity, or business needs require additional support.
Identify opportunities to improve team processes, documentation, quality, efficiency, and scalability.
Develop and monitor appropriate metrics and reporting to communicate workload, performance, risk trends, and program effectiveness to management.
Qualifications
10 years of relevant professional experience, with significant experience in cybersecurity, information security risk management, technology risk, third-party risk management, client assurance, or related disciplines
Demonstrated experience completing or reviewing cybersecurity due diligence questionnaires and responding to client or customer security inquiries
Demonstrated experience performing cybersecurity risk assessments of third-party vendors
Prior experience leading, mentoring, or managing cybersecurity, risk, or assurance professionals
Able to manage multiple concurrent assessments, client requests, deadlines, and priorities in a fast-paced environment
Ability to operate effectively, including independently managing responsibilities, exercising sound judgment, influencing stakeholders, and escalating material issues appropriately
Strong working knowledge of cybersecurity controls and concepts, including identity and access management, vulnerability and patch management, security monitoring and incident response, data protection and encryption, network and infrastructure security, cloud security, secure software development, business continuity and disaster recovery, and security governance and risk management
Experience reviewing cybersecurity assurance documentation such as SOC 1/SOC 2 reports, ISO 27001 certifications, penetration testing reports, security policies, and related control evidence
Strong analytical skills and the ability to distinguish meaningful cybersecurity risks from lower-impact observations
Excellent written communication skills, including the ability to translate complex technical concepts into clear, concise language appropriate for clients, vendors, business stakeholders, and senior management
Strong interpersonal skills and the ability to work effectively with both technical and non-technical stakeholders
Bachelor's degree in cybersecurity, information technology, computer science, risk management, or related discipline, or equivalent professional experience is preferred and master’s degree in the same is a plus
Relevant professional certifications such as CISSP, CISM, CRISC, CISA, or equivalent is a plus
Experience within financial services or another highly regulated industry is a plus
Experience with third-party risk management, GRC, questionnaire automation, or client assurance platforms is a plus
Experience developing metrics, reporting, procedures, and governance processes for cybersecurity risk or assurance programs is a plus
Benefits
The base salary range for this role is
$100,000 to $140,000.
iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus.
Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Europe
Workplace: Remote
About Eneba
At Eneba, we’re building an open, safe and sustainable marketplace for the gamers of today and tomorrow. Our marketplace supports close to 20m+ active users (and growing fast!), provides a level of trust, safety and market accessibility unparalleled to none. We’re proud of what we’ve accomplished in such a short time and look forward to sharing this journey with you. Join us as we continue to scale, diversify our portfolio, and grow with the evolving community of gamers.
Role Overview We are looking for a hands-on, empathetic Customer Support Team Lead to guide our Payments Support team. In this role, you will mentor frontline agents, manage complex payment escalations, and collaborate with Risk, Compliance, and Product teams to deliver fast, secure, and frictionless financial support experiences.
Responsibilities
- Team Leadership & Coaching: Guide, mentor, and supervise payment support specialists to achieve operational KPIs, ensuring top-tier communication, accuracy, and customer care across all interactions.
- Escalation & Risk Management: Act as the primary point of escalation for complex, high-stakes, or sensitive payment inquiries (e.g., failed transactions, chargebacks, account holds, and suspected fraud), ensuring swift and compliant resolution.
- Cross-Functional Collaboration: Partner closely with Risk, Compliance, Finance, Engineering, and Product teams to troubleshoot payment incidents, refine workflows, and advocate for customer needs.
- Performance & Workforce Management: Conduct regular 1:1s, performance reviews, and quality assurance audits; collaborate with Workforce Management on capacity planning, shift scheduling, and hiring.
- Metrics & Analytics: Monitor key support and payment-specific metrics (CSAT, First Contact Resolution, SLA adherence, and escalation rates) to measure team effectiveness and identify operational bottlenecks.
- Continuous Improvement: Analyze customer journeys and payment touchpoints to reduce friction, update knowledge bases, and foster a culture of feedback and adaptability as our financial products evolve.
Requirements
- Payments & Fintech Experience: Proven experience in customer support within payments, fintech, banking, or e-commerce, with a solid understanding of payment processing, chargebacks, refunds, and KYC/AML basics.
- Leadership Track Record: Experience setting clear deliverables and coaching support teams (leading teams of 10+ is a strong plus) to hit KPIs, ideally in hybrid or fully remote environments.
- Composure Under Pressure: High sense of urgency with the ability to navigate sensitive financial issues, ambiguity, and rapid product changes with calm, decisive communication.
- Process & Project Mindset: Strong organizational, time-management, and project management skills, with a history of optimizing support workflows and standard operating procedures (SOPs).
- Communication Mastery: Deep understanding of tone-of-voice principles, de-escalation techniques, and clear cross-functional communication with both technical and non-technical stakeholders.
- Adaptability: Self-starter capable of operating autonomously; experience supporting evolving, early-stage, or high-growth products is highly desirable.
What it’s like to work at Eneba
*Opportunity to join our Employee Stock Options program.
*Opportunity to help scale a unique product.
*Various bonus systems: performance-based, referral, additional paid leave, personal learning budget.
*Paid volunteering opportunities.
*Work location of your choice: office, remote, opportunity to work and travel.
*Personal and professional growth at an exponential rate supported by well-defined feedback and promotion processes.
*Please attach CV's in English.
*To find out about how we handle your personal data, make sure to check out our Candidate Privacy Notice https://www.eneba.com/candidate-privacy-notice https://www.eneba.com/candidate-privacy-notice
Location: Newport, United Kingdom
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The Role
We are seeking a highly organized and experienced
Warehouse and Logistics Specialist
to oversee and optimize logistics, warehouse management and asset-related processes.
This role will involve implementing and refining asset management processes, review logistics and warehousing operations, setting up equipment certification, onboarding new partners and locations, and managing insurance and old asset sales.
This position is based on site in our Newport, South Wales location
Your responsibilities will include:
Oversee and optimize all logistics and warehouse management processes, ensuring efficiency and compliance.
Implement asset management processes to track the full lifecycle of assets.
Review and refine logistics/warehousing processes to identify areas for improvement.
Set up and manage equipment certification processes to meet operational and regulatory requirements.
Onboard new partners and locations, ensuring smooth integration into the logistics and asset management systems.
Manage insurance for assets, including claims, renewals and risk mitigation strategies.
Facilitate the sale and disposal of old assets in compliance with company policies and regulations.
Collaborate with cross-functional teams to ensure seamless asset management and logistics operations.
Monitor and report on key logistics and asset management metrics, providing insights for continuous improvement.
We expect you to have:
3-5 years of experience in logistics or logistics project management.
Familiarity with logistics management systems, ERP software and asset-tracking tools.
Strong project management skills with the ability to manage multiple tasks and priorities.
Knowledge of logistics, warehouse operations and asset lifecycle management best practices.
Strong attention to detail and organizational skills.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: San Francisco, CA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's RL Data Platform team builds the systems that produce, move, and serve the human data Claude learns from: the interfaces humans use to give feedback, the pipelines that turn raw feedback into training signal, and the tooling researchers use to launch, monitor, and inspect data collection. Every RL run depends on a steady supply of high-quality data - human feedback, expert demonstrations, graded transcripts - and when a researcher has an idea for new data on Monday, our job is to make it collectable by Wednesday and in the training mix by Friday.
This is a full-stack, ownership-heavy role on a small, senior team. You'll design and ship web interfaces used by thousands of expert annotators, build the backend services and data pipelines behind them, and work directly with RL researchers to understand what data they need and why. You'll scope your own projects, make architectural calls, and see them through to production. We're looking for engineers who treat researchers as their users, build for reliability first, and care as much about the shape of the data leaving the system as the UI going into it.
Key responsibilities
Design, build, and operate the feedback and data collection interfaces used by human annotators, domain experts, and internal researchers.
Build and maintain the backend services, APIs, and pipelines that route model samples to humans and return structured feedback to training.
Own the reliability, latency, and usability of systems that run continuously against live model endpoints.
Partner with RL researchers to translate loosely specified data needs into well-scoped collection campaigns and the tooling to run them.
Build dashboards, monitoring, and inspection tools so researchers can see data quality and throughput without asking an engineer.
Identify and remove the bottlenecks between "we want this data" and "it's in the training mix".
Minimum qualifications
Strong full-stack engineering skills, with production experience in TypeScript/React on the frontend and Python on the backend.
Experience designing and operating backend services and data pipelines that other teams depend on.
A track record of owning projects end-to-end, from an ambiguous brief to something in production that people use.
Comfort working directly with technical stakeholders whose needs change week to week, and the judgment to push back when something isn't worth building.
Effective use of AI tools in your own day-to-day work.
Care about the societal impacts of your work.
Preferred qualifications
Experience building annotation, labelling, evaluation, or other human-in-the-loop data tooling.
Experience with RLHF, preference data, or other human-feedback pipelines for ML systems.
Experience shipping researcher-facing or other expert-facing internal tools people love: interviewing users, hunting down friction, measurably improving the experience.
Experience running experiments on data collection interfaces and using the results to improve data quality.
Experience working with crowdworker or expert vendor platforms at scale.
Familiarity with how LLMs are trained and evaluated.
Representative projects
Build an interface that lets a domain expert review a long agentic transcript, flag the step where things went wrong, and write a corrected continuation - with the result landing in a training-ready format.
Rework the sampling path between our feedback interfaces and model endpoints to cut time-to-first-sample for annotators.
Build a campaign launcher that lets a researcher stand up a new data collection effort (task, rubric, population, quality checks) without writing code.
Instrument annotator behaviour to detect low-effort or adversarial work and surface it to the quality team automatically.
Design the data model for a kind of feedback we haven't collected before, and ship the pipeline that gets it into the training mix.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$500,000
—
$850,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote - Global
Workplace: Remote
About the company
Trust Wallet is the secure, self-custody Web3 wallet that empowers people to own and control their digital assets. Whether you're new to crypto or an experienced user, Trust Wallet makes it easier, safer, and more convenient to explore Web3, securely access dApps, manage your crypto, and buy and sell digital assets, all in one place.
Role Summary
We're looking for a Senior Product Marketing Manager who is equal parts strategist, executor, and Web3 native — someone who proudly calls themselves a degen and is deep in the trenches of the ecosystem they're marketing to. This is a high-impact, generalist role that sits at the intersection of brand, growth, product marketing, and community.
You crunch data for breakfast, thrive wearing multiple hats, and move fluidly between scrappy activations and long-horizon strategy without losing momentum or quality. You translate on-chain insights into compelling narratives that help millions understand and love Trust Wallet — and if you have strong opinions on L2 wars, a wallet full of on-chain history, and can ship a campaign brief and a Dune dashboard in the same afternoon, we want to talk
What You'll Do
- Develop and own integrated marketing strategies across acquisition, retention, and brand — aligned to product launches, ecosystem milestones, and market cycles
- Lead end-to-end campaign execution across Web3-native channels and performance channels
- Define positioning and messaging for new product features and market segments in partnership with Product and BD
- Set, track, and report on marketing KPIs — DAUs, installs, retention rates, campaign ROAS, community growth, and share of voice - all leading to company level OKRs
- Own budget allocation across channels with a relentless focus on efficiency and ROI
- Drive community engagement strategies across Discord, Telegram, and X — building loyal user cohorts, not just follower counts
- Identify and activate KOL/influencer partnerships that are credible within the Web3 ecosystem
- Collaborate with BD and ecosystem partners on co-marketing campaigns and joint growth initiatives
- Work closely with Product to shape go-to-market plans for new features, chain integrations, and partner launches
- Partner with internal teams to produce high-quality creative that resonates with both crypto natives and mainstream users
What We're Looking For
- 5 years of marketing experience, with at least 1 year in a crypto, DeFi, or Web3 company (wallet, exchange, L1/L2 protocol, or DeFi platform strongly preferred)
- Demonstrable track record of owning and scaling multi-channel campaigns with measurable growth impact
- Prior experience in a generalist or "full-stack" marketing role — able to move across brand, growth, content, and product marketing fluidly
- You are the user: genuinely degen, active on-chain, with a wallet history and ecosystem network to prove it
- Dune and Nansen are daily tabs; proficient in Amplitude and mobile attribution (AppsFlyer, Adjust, or Branch)
- Treats every initiative as a testable experiment; hunts for signal, quick wins, and strategic bets in the numbers
- Moves between a scrappy activation and a long-horizon strategic initiative in the same day without dropping quality
Bonus Points
- Marketed a self-custody wallet or non-custodial product
- Familiarity with Trust Wallet's ecosystem (multi-chain, Web3 Browser, Staking)
- Prior work at a top-tier exchange (Binance, Coinbase, Kraken) or DeFi protocol
- Experience running global marketing campaigns
ADDITIONAL INFORMATION
This is a global and fully remote role. You must have the right to work for the country you are based.
WHY WORK AT TRUST WALLET?
- Be a part of the world’s leading blockchain ecosystem that continues to grow.
- Excellent learning and career development opportunities.
- Work alongside diverse, world-class talent, in an environment where learning and growth opportunities are endless.
- Tackle fast-paced, challenging and unique projects.
- Work in a truly global organization, with international teams and a flat organizational structure.
- Work fully remotely with flexible working hours.
- Enjoy competitive salary and benefits.
Apply today to join our team in building the world’s most trusted and secure crypto wallet and enable a decentralized future for everyone.
Trust Wallet is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
*Due to the large amount of the applications, please consider your application as unsuccessful should you not be contacted within 4 weeks from your application date.
Location: Iasi, Romania
Workplace: on-site
We are looking for a
Senior
Legal Advisor
to join our team and support the legal activities of our international group.
This is a diverse role for a legal professional who enjoys working across corporate and commercial law, contract management, regulatory matters, and legal advisory. You will collaborate closely with internal teams, international stakeholders, external legal partners, public institutions, suppliers, and business partners to provide practical, business-focused legal support.
Key Responsibilities:
Legal Advisory & Contract Management
Review, analyze, negotiate, and validate various types of contracts with suppliers and partners across the group
Draft legal opinions and provide guidance on contractual and regulatory matters
Identify and assess legal and contractual risks and provide practical recommendations
Formulate objections to contractual proposals when necessary and respond to counterparties’ comments
Corporate & Regulatory Activities
Manage corporate documentation and statutory modifications for companies within the group
Support company incorporations, restructurings, and other administrative procedures
Coordinate and follow up on corporate and regulatory requirements
Represent and liaise with the company in relation to authorities, public institutions, and external stakeholders
External Partnerships & Litigation Coordination
Maintain strong working relationships with external law firms and legal advisors
Coordinate with external legal partners on litigation matters, corporate projects, authorizations, and special contracts
Support the selection and assessment of new external legal partners when required
Ensure effective communication and follow-up with external counsel
Legal Analysis & Reporting
Compile, analyze, and structure legal information to support business decision-making
Prepare legal reports, summaries, opinions, and other documentation related to legal activities
Monitor ongoing legal matters, actions, and deadlines and ensure appropriate follow-up
Provide clear and practical legal input to internal stakeholders
Candidate Profile
Education & Experience
Bachelor’s or master’s degree in law
Minimum 5 years of professional experience in a legal advisory role
Experience in business law, corporate law, commercial law, or an international legal environment is an advantage
Advanced English, both written and spoken; advanced French is a plus
Availability and willingness to undertake international business travel as required.
Technical & Professional Skills
Strong knowledge of legal regulations and contract law
Solid understanding of corporate and commercial legal matters
Strong ability to analyze and interpret legal texts and contractual documentation
Excellent legal drafting and reviewing skills
Ability to identify, assess, and manage legal risks
Good command of Microsoft Office tools
Key Competencies
Strong analytical and problem-solving skills
Excellent attention to detail and ability to synthesize complex information
Strong organizational skills and ability to prioritize multiple tasks and deadlines
Practical, business-oriented approach to legal matters
Sound judgment and ability to balance business objectives with legal risks
Excellent communication, negotiation, and stakeholder-management skills
Ability to work independently while collaborating effectively with international teams
Proactive, structured, and results-oriented approach
Adaptability and ability to operate effectively in a fast-paced, multicultural environment
What We Offer
An international and multicultural working environment
Initial training and continuous learning opportunities
Exposure to a broad range of legal areas, including corporate, commercial, employment/social law, GDPR, and regulatory matters
Collaboration with international stakeholders, business teams, public institutions, and external legal partners
The opportunity to develop your legal expertise across different areas and contribute directly to the activities of an international group
Interested in joining us?
If you are a business-minded legal professional looking for a dynamic role with international exposure, we would love to hear from you.
Apply now and become part of our international team!
Location: Berlin, Germany
Workplace: onsite
ABOUT YOU
We are looking for an IT Support Engineer who is customer-service oriented, proactive, and highly organized to join our Corporate IT team. The best candidate will be someone who thrives in a fast-paced, highly collaborative, and exceptionally dynamic setting and is excited to own IT operations end-to-end for our Berlin office - from employee onboarding and equipment setup to managing our core internal systems and being the first point of contact for anyone who needs help.
Strong troubleshooting and communication skills are essential, along with experience in IT support, systems administration, and hands-on hardware/software maintenance. The ability to manage multiple priorities independently and adapt to shifting demands in a dynamic environment will be key to your success in this role.
If you're passionate about solving problems and keeping people productive and love being part of a global gaming commerce company that helps developers bring their games to players around the world, we would love to hear from you!
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
RESPONSIBILITIES
Own end-to-end IT onboarding and offboarding, including account setup, access provisioning and deprovisioning, and equipment handoff.
Administer the company's core internal and external services (Google Workspace, Atlassian, Okta, LDAP, VPN, SIP), along with the office network and AV and conference-room systems.
Act as the primary on-site point of contact for the office, providing a mix of on-site and remote support with a strong customer-service focus.
Manage office IT equipment across its full lifecycle: procurement, deployment, maintenance, and decommissioning of hardware (printers and scanners, peripherals, AV) and software, keeping the asset inventory accurate and all allocations logged.
Own vendor relationships for IT hardware and services (for example, Apple, Dell, Asus, Logitech).
Provide IT support for internal events such as meet-ups and conferences, and support employee desk moves and office reconfigurations.
Create and maintain clear IT documentation and runbooks for the systems and processes you own.
REQUIREMENTS
At least 3 to 4 years of hands-on IT experience covering hardware and software troubleshooting, installation, and maintenance.
Professional working proficiency in
English
and
German
, with the ability to explain technical concepts clearly to non-technical colleagues.
Hands-on experience administering core business and identity systems (for example, Google Workspace, Atlassian, Okta, LDAP, VPN).
Experience with office networking, AV and conference-room systems, CCTV and physical security systems, and backup and recovery.
Excellent interpersonal skills with a genuine customer-service mindset.
Comfortable working independently and owning problems end to end in a dynamic environment where priorities can shift quickly.
Proactive and organized, eager to learn, with strong practical problem-solving skills.
Benefits
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees through a comprehensive Benefits Program. This includes unlimited Flexible Time Off, Gym membership, monthly train ticket and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally.
Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required.
By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially.
Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
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