Location: Montreal, Canada
The Satellite-Level Verification and Validation (V&V) Engineer focuses on the highest tier of spacecraft integration, ensuring the fully assembled satellite meets all mission, launch provider, and environmental requirements.
Role Overview
This role manages the
end-to-end verification lifecycle
at the highest tier of architecture. It starts at the beginning of the program with verification planning and test methodology design, continues through full-system functional and environmental validation, and concludes with final qualification sign-off and in-orbit initialization readiness.
Key Responsibilities & Tasks
Verification Architecture & Matrix Ownership:
Define the global verification strategy; author the System Verification Plan (SVP) and own the master Verification Control Matrix (VCM) to prove 100% requirement compliance.
Method of Compliance (MoC) Definition:
Determine the optimal, most cost-effective blend of Verification by Test, Analysis, Demonstration, and Inspection (TADI) for complex mission-level requirements.
End-to-End Mission Validation:
Design and execute full-system functional tests, "Day-in-the-Life" (DITL) mission simulations, and complex Fault Detection, Isolation, and Recovery (FDIR) validation scenarios.
Environmental & Launch Qualification:
Define test profiles, pass/fail criteria, and post-test correlation frameworks for full spacecraft environmental campaigns (Thermal Vacuum, Sine-Vibe, Acoustic, Shock).
Sign-off & Qualification Review:
Lead Technical Review Boards, manage non-conformance reports (NCRs), present compliance evidence at Qualification Reviews (QR), and build the final Flight Readiness data package.
Candidate Prerequisites ("Must Haves")
Experience:
5+ years in aerospace systems engineering, systems V&V, or space mission qualification roles.
Systems Engineering Mastery:
Deep understanding of how platform subsystems and digital/RF payloads interact to satisfy top-level mission performance metrics.
Requirements Management:
Expert-level capability in tracing, decomposing, and closing out complex requirements using enterprise tools like DOORS, Jama, or Windchill.
Data Synthesis & Analysis:
Advanced skills using Python or MATLAB to parse multi-subsystem telemetry, correlate test data with analytical models, and automate post-test verification reporting.
Location: Montréal
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
Role Summary
We are seeking an Applied AI, Forward Deployed Engineer to build customer use cases on top of the Mistral stack. You will turn "we have agents" into "we shipped something a client uses." This role is about composing cybersecurity-related agentic workflows, configuring harnesses for real-world scenarios, and delivering value directly to clients.
As a Forward Deployed Engineer at Mistral, you may also work on use cases outside cybersecurity, bringing the same context engineering, orchestration, and eval work to enterprise workflows in finance, manufacturing, defense, or the public sector.
What You Will Do
- Client-Facing Agentic Solutions
- You'll individually help deploy into production use cases with considerable business impact across various industries, with cybersecurity client assignments as a priority
- You'll work on state-of-the-art GenAI applications, driving a crucial technological transformation together with our customers
- Tackle iconic use cases that no existing solution on the market can address - from custom configuration of cybersecurity harnesses for cloud defense, to optimizing agentic vulnerability scanning solutions, to customizing agentic red-teaming solutions or penetration testing scenarios
- You'll work directly on client use cases, translating security requirements into agentic solutions
- You'll be involved in pre-sales calls to understand potential clients' needs, challenges, and aspirations, providing technical guidance on our products and explaining Mistral technologies to various stakeholders
- You'll collaborate with our product and science teams to continuously improve our product and model capabilities based on customer feedback
How We Work in Applied AI
- We care about people and outputs
- What matters is what you ship, not the time you spend on it
- Bureaucracy is where urgency goes to vanish. You talk to whoever you need to talk to. The best idea wins, whether it comes from a principal engineer or someone in their first week
- Always ask why. The best solutions come from deep understanding, not from copying what worked before
- We say what we mean. Feedback is direct, timely, and given because we care
- No politics. Low ego, high standards
- We embrace an unstructured environment and find joy in it
About You
- You are fluent in English
- You have 2+ years as a technical individual contributor (data scientist or software engineer) on AI-based products
- You have proven experience in AI or machine learning product implementation with APIs, back-end, and front-end interfaces
- You have experience tackling advanced RAG, building agentic use cases, or fine-tuning LLMs
- You have a deep understanding of the concepts and algorithms underlying machine learning and LLMs
- You have strong technical coding skills in Python
- You have strong communication skills, with an ability to explain complex technical concepts in simple terms to both technical and non-technical audiences
Ideally, you have:
- Contributed to open-source projects, in particular in the space of LLMs
- Experience as a Customer Engineer, Forward Deployed Engineer, Sales Engineer, Solutions Architect, or Technical Product Manager
- Hands-on experience building agents, LLM orchestration, context engineering, evals, and RAG systems
- A bias toward action and delivery - you ship fast
- The ability to operate independently with a customer-led mindset
- The ability to reuse internal building blocks and components effectively
- Strong problem-solving abilities and attention to detail
- A collaborative attitude
- Pentesting knowledge
- Experience developing a cybersecurity product
- Experience building agentic harnesses or multi-agent systems end-to-end
- A strong background in evals and benchmarking of agent systems
- Experience with security tooling or workflows
- Prior work on production AI systems in regulated or high-stakes environments
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: Atlanta, United States; Raleigh, United States; Philadelphia, United States; Tampa, United States; Baltimore, United States
Top 3 Reasons To Join Us
Competitive Salary
100% Remote
Working on the latest tech for the Insurtech Market Leader
About Us
At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.
We are a leading global no-code insurance platform for health, life, and P&C
We’re the winner of the Insurtech of the Year in all of Asia and other awards globally
We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world
We are fully funded and backed by reputable VC funds and strategic institutional investors
We have a global presence in Asia, EMEA and the Americas
We’ve grown our annualized revenue by over 30x since January 2021
We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world
What You Will Do:
Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution
Plan and design simple to semi-complex business processes and system modifications
Make recommendations to improve and support business activities
Gather business requirements through a variety of techniques such as work sessions and interviews then analyze and document client complex business requirements and processes; communicate these requirements to appropriate parties
Create complex test case scenarios to be used in testing; monitor/oversee the testing of business applications to verify that all client requirements are incorporated into the system design
Develop business requirements documents/user stories to support the required modifications
May plan, allocate and monitor work of other business analysts
Understand simple to complex systems and related data to surface actionable insights, demonstrate sound judgment and decision-making skills
Assist in providing time estimates for project related tasks
Aid in updating process and procedural documentation
Develop basic understanding of technical development cycle of mobile application or web portals
Support QA, UAT and Release phases of the project via defect analysis, change maintenance, etc.
Any other task that may be assigned
What We Need:
Minimum 5 years of experience as Business Analyst
A degree in Business, IT or any relevant field
Previous experience working in the health insurance industry is required
Insurtech experience is preferred
Health Insurance-related domain certification from INS/LOMA or III is an added advantage
Knowledge of business analysis concepts of defining requirements, translating to technical solutions, and Agile approach to prioritizing work to epics, sprints
Business analysis skills including facilitation, process documentation, requirements gathering and user acceptance testing
Good organizational/time management skills to prioritize work and meet deadlines within defined timeframes
Experience in an Agile and/or Scrum environment is a must
Basic knowledge in generating process documentation, and document system functionality, data integration, and workflow
Excellent written and verbal communication skills in English
Technical writing skills is a plus
Why You'll Love Working Here
Fully Remote
Flexible Leave
International Environment
Competitive renumeration package
Performance Bonus
Company activities and events
Learning and development plan
Remote work allowance
CoverGo Company
Video
By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s
Privacy Notice
and you consent to the processing of your data as part of this application.
Location: Mexico City, Mexico; Guadalajara, Mexico; Monterrey, Mexico
Top 3 Reasons To Join Us
Competitive Salary
100% Remote
Working on the latest tech for the Insurtech Market Leader
About Us
At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone.
We are a leading global no-code insurance platform for health, life, and P&C
We’re the winner of the Insurtech of the Year in all of Asia and other awards globally
We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more
We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world
We are fully funded and backed by reputable VC funds and strategic institutional investors
We have a global presence in Asia, EMEA and the Americas
We’ve grown our annualized revenue by over 30x since January 2021
We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world
What You Will Do:
Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution
Plan and design simple to semi-complex business processes and system modifications
Make recommendations to improve and support business activities
Gather business requirements through a variety of techniques such as work sessions and interviews then analyze and document client complex business requirements and processes; communicate these requirements to appropriate parties
Create complex test case scenarios to be used in testing; monitor/oversee the testing of business applications to verify that all client requirements are incorporated into the system design
Develop business requirements documents/user stories to support the required modifications
May plan, allocate and monitor work of other business analysts
Understand simple to complex systems and related data to surface actionable insights, demonstrate sound judgment and decision-making skills
Assist in providing time estimates for project related tasks
Aid in updating process and procedural documentation
Develop basic understanding of technical development cycle of mobile application or web portals
Support QA, UAT and Release phases of the project via defect analysis, change maintenance, etc.
Any other task that may be assigned
What We Need:
Minimum 5 years of experience as Business Analyst
A degree in Business, IT or any relevant field
Previous experience working in the health insurance industry is required
Insurtech experience is preferred
Health Insurance-related domain certification from INS/LOMA or III is an added advantage
Knowledge of business analysis concepts of defining requirements, translating to technical solutions, and Agile approach to prioritizing work to epics, sprints
Business analysis skills including facilitation, process documentation, requirements gathering and user acceptance testing
Good organizational/time management skills to prioritize work and meet deadlines within defined timeframes
Experience in an Agile and/or Scrum environment is a must
Basic knowledge in generating process documentation, and document system functionality, data integration, and workflow
Excellent written and verbal communication skills in English
Technical writing skills is a plus
Why You'll Love Working Here
Fully Remote
Flexible Leave
International Environment
Competitive renumeration package
Performance Bonus
Company activities and events
Learning and development plan
Remote work allowance
CoverGo Company
Video
By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s
Privacy Notice
and you consent to the processing of your data as part of this application.
Location: Lagos, Nigeria
Who We Are
We're a passionate team determined to challenge the status quo and make financial inclusion count for the millions of under-banked individuals and small business owners in Nigeria. We provide loans, savings, and fixed deposit solutions to our customers. Our vision is to be the most convenient lending company, delivering outstanding service experience.
The Role
The Senior Risk Analyst (Portfolio Risk) is responsible for driving portfolio risk analytics, credit performance monitoring, Expected Credit Loss (ECL) modeling, impairment analysis, and value-added risk initiatives that optimize portfolio performance and profitability.
The role partners closely with Risk, Finance, Product, Collections, and Technology teams to deliver actionable portfolio insights, automate reporting, improve decision-making, and support strategic initiatives such as Risk-Based Pricing (RBP), digitalization, and portfolio optimization.
This role is ideal for someone with strong analytical capabilities, deep knowledge of retail lending portfolios, IFRS 9/ECL methodologies, and the ability to translate complex data into business recommendations within a fast-paced financial services environment.
What You Will Do
Monitor and analyze portfolio performance across all lending products, identifying emerging risks, trends, and business opportunities.
Develop, automate, and maintain portfolio risk dashboards, management reports, and executive reporting.
Lead value-added portfolio initiatives including Risk-Based Pricing (RBP), digitalization, and portfolio optimization projects.
Deliver timely, accurate, and insightful reporting to support strategic and operational decision-making.
Own the portfolio Expected Credit Loss (ECL) and impairment analysis in accordance with IFRS 9 requirements.
Provide profitability analysis by evaluating impairment costs, portfolio performance, and P&L contribution across each lending product.
Support forecasting of credit losses, provisions, and portfolio performance under different economic scenarios.
Design and enhance portfolio monitoring frameworks, early warning indicators, and risk performance metrics.
Collaborate with Data, Finance, Product, Collections, and Technology teams to improve data quality and reporting automation.
Build automated reporting solutions and improve data infrastructure to reduce manual processes.
Conduct deep-dive analyses into portfolio trends, customer behavior, segmentation, and credit performance.
Perform portfolio stress testing, sensitivity analysis, and scenario modeling.
Support regulatory reporting, internal audits, and governance requirements relating to portfolio risk.
Recommend risk policy enhancements based on portfolio performance and analytical findings.
Maintain documentation for portfolio methodologies, reporting processes, and analytical models.
Drive continuous improvement initiatives across portfolio analytics and reporting capabilities.
Requirements
What You Bring
Educational Qualification
Bachelor's degree in Statistics, Mathematics, Economics, Finance, Accounting, Computer Science, Engineering, or a related quantitative discipline.
Master's degree is an added advantage.
Professional Certifications
FRM (Financial Risk Manager) – preferred.
CFA (Chartered Financial Analyst) – an advantage.
ACCA, ACA, or equivalent accounting qualification is beneficial.
IFRS 9 or Credit Risk certifications are an added advantage.
Microsoft Power BI, SQL, Python, SAS, or Data Analytics certifications are desirable.
Experience
Minimum of 5–7 years of experience in Portfolio Risk, Credit Risk Analytics, Risk Modelling, or Financial Risk.
Experience within banking, fintech, consumer lending, digital lending, or financial services.
Demonstrated experience with IFRS 9, Expected Credit Loss (ECL), impairment analysis, and portfolio monitoring.
Experience building automated reporting and portfolio dashboards.
Experience supporting senior management with portfolio performance insights and strategic recommendations.
Professional Competencies
Strong knowledge of portfolio risk management principles and retail lending products.
Deep understanding of IFRS 9, ECL methodologies, impairment calculations, and provisioning.
Strong analytical skills with experience interpreting large datasets and translating insights into business actions.
Advanced proficiency in SQL, Excel, Power BI, Tableau, Python, SAS, R, or similar analytical tools.
Strong understanding of P&L drivers, portfolio profitability, and financial performance analysis.
Experience designing portfolio monitoring frameworks and early warning indicators.
Ability to automate reporting processes and improve reporting efficiency.
Strong knowledge of credit risk metrics including PAR, Roll Rates, Vintage Analysis, Loss Rates, Recoveries, and Collections performance.
Excellent presentation, communication, and stakeholder management skills.
Strong attention to detail with the ability to influence strategic decision-making through data.
Ability to manage multiple priorities within a fast-paced environment.
This Role Is Ideal For You If:
You enjoy transforming complex portfolio data into strategic business insights.
You are passionate about credit risk analytics, portfolio optimization, and automation.
You enjoy improving reporting efficiency through digitalization and data-driven solutions.
You thrive in solving complex business problems using analytics.
You enjoy collaborating across Risk, Finance, Technology, and Product teams.
You want to influence credit strategy and portfolio performance at scale.
You May Not Enjoy This Role If:
You prefer operational roles over analytical and strategic work.
You are uncomfortable working with large datasets and complex financial models.
You dislike automation, reporting, or continuous process improvement.
You prefer highly repetitive work with limited opportunities for innovation.
You are not interested in financial performance, impairment, or portfolio optimization.
Benefits
What's In It For You
Opportunity to shape portfolio strategy within a leading fintech organization.
Direct ownership of portfolio analytics, IFRS 9 reporting, and risk insights that influence executive decision-making.
Exposure to large-scale digital transformation, Risk-Based Pricing (RBP), and advanced analytics initiatives.
Opportunity to collaborate with Risk, Finance, Product, Data, Engineering, and Executive Leadership teams.
Continuous learning, professional certification sponsorship, and career development opportunities.
Competitive compensation and the opportunity to solve complex, high-impact credit risk challenges.
Location: Lagos, Nigeria
Who We Are:
We're a passionate team determined to challenge the status quo and make financial inclusion count for the millions of under-banked individuals and small business owners in Nigeria. We provide loans, savings, and fixed deposit solutions to our customers. Our vision is to be the most convenient lending company, delivering outstanding service experience.
The Role:
The Portfolio Manager is responsible for developing, implementing, and managing credit portfolio strategies that support the Bank's expansion into new markets and regions. The role ensures sustainable portfolio growth by balancing risk, profitability, and customer acquisition while adapting credit strategies to local market dynamics and regulatory environments.
This role will lead portfolio performance monitoring, market analysis, credit strategy optimization, and expansion initiatives across multiple geographies. Working closely with Credit Risk, Product, Finance, Data, Collections, and Business teams, the Portfolio Manager will drive data-driven decisions that maximize portfolio quality and business performance.
This role is ideal for someone with strong expertise in portfolio management, retail lending, credit analytics, and expansion strategy within banking or fintech.
What You Will Do:
Develop and execute portfolio strategies to support expansion into new markets and regions.
Design localized credit strategies based on customer behaviour, market conditions, regulatory requirements, and portfolio performance.
Monitor portfolio quality, profitability, and growth across multiple regions using key credit risk metrics.
Analyse portfolio trends, customer segments, and product performance to identify growth opportunities and emerging risks.
Perform portfolio forecasting, scenario analysis, stress testing, and profitability assessments.
Recommend enhancements to underwriting policies, pricing strategies, and portfolio limits to optimise business performance.
Partner with Product and Business teams to support the launch of new lending products and market expansion initiatives.
Monitor key portfolio indicators including delinquency, default rates, recoveries, vintage performance, roll rates, and loss trends.
Conduct deep-dive analysis on regional portfolio performance and provide actionable recommendations to senior management.
Collaborate with Finance on Expected Credit Loss (ECL), impairment analysis, and portfolio provisioning.
Develop automated dashboards and portfolio reporting to support executive decision-making.
Drive continuous improvement initiatives across portfolio analytics, reporting automation, and risk management processes.
Ensure compliance with internal credit policies, regulatory requirements, and governance standards.
Work closely with Risk, Data Science, Technology, Collections, and Operations teams to improve portfolio performance and customer outcomes.
Requirements
What You Bring
Educational Qualification:
Bachelor's degree or Higher National Diploma in Finance, Economics, Statistics, Mathematics, Business Administration, Engineering, Computer Science, or a related quantitative discipline.
A Master's degree is an added advantage.
Professional Certifications:
Financial Risk Manager (FRM) or Chartered Financial Analyst (CFA) certification is preferred.
Professional certifications in Credit Risk Management or Portfolio Management are an added advantage.
Microsoft Power BI, SQL, Python, SAS, or equivalent data analytics certifications are desirable.
Experience:
Minimum of 5–7 years of experience in Portfolio Management, Credit Risk, Credit Analytics, or Retail Lending.
Hands-on experience managing consumer lending portfolios within banking, fintech, or other financial institutions.
Experience supporting regional expansion, multi-market portfolios, or new market launches is an added advantage.
Professional Competencies:
Strong understanding of retail lending, portfolio management, and credit risk principles.
Experience analysing portfolio performance using key risk and financial metrics.
Knowledge of IFRS 9, Expected Credit Loss (ECL), impairment analysis, and portfolio profitability.
Strong analytical skills with experience using SQL, Excel, Power BI, Python, SAS, or similar analytical tools.
Experience with portfolio segmentation, vintage analysis, roll rates, delinquency monitoring, and stress testing.
Strong understanding of lending products, customer behaviour, and market dynamics.
Excellent communication, stakeholder management, and presentation skills.
Strong commercial acumen with the ability to balance business growth and portfolio quality.
Ability to work effectively in a fast-paced, data-driven environment while managing multiple priorities.
This Role Is Ideal For You If:
You enjoy building and optimising lending portfolios across new markets.
You are passionate about using data to drive strategic business decisions.
You thrive in high-growth, fast-paced financial services environments.
You enjoy collaborating with cross-functional teams to deliver business outcomes.
You are motivated by solving complex portfolio and credit risk challenges.
You May Not Enjoy This Role If:
You prefer operational or administrative work over strategic portfolio management.
You are uncomfortable working with large datasets and financial analysis.
You dislike balancing commercial growth with risk management.
You prefer highly repetitive work with limited opportunities for innovation and strategic thinking.
Benefits
What's In It For You:
Opportunity to lead portfolio strategy for regional expansion within a fast-growing fintech organisation.
Exposure to large-scale lending portfolios, market expansion, and strategic growth initiatives.
Opportunity to collaborate with Credit Risk, Product, Finance, Data, Engineering, and Executive Leadership teams.
Continuous learning, professional certifications, and career development opportunities.
Competitive compensation and the opportunity to influence business growth while managing portfolio performance across multiple markets.
Location: Lagos, Nigeria
Who We Are:
We're a passionate team determined to challenge the status quo and make financial inclusion count for the millions of under-banked individuals and small business owners in Nigeria. We provide loans, savings, and fixed deposit solutions to our customers. Our vision is to be the most convenient lending company, delivering outstanding service experience.
The Role:
The Credit Policy Analyst is responsible for designing, implementing, and continuously improving credit policies and underwriting strategies for new lending products, including Credit Cards, Credit Lines, Buy Now Pay Later (BNPL), Merchant Financing, and other emerging digital credit solutions.
The role partners closely with Credit Risk, Product, Data Science, Fraud, Technology, Finance, and Operations teams to ensure new products are launched with robust credit decisioning frameworks that balance portfolio growth, customer experience, profitability, and risk management.
This role is ideal for someone with strong expertise in credit policy development, consumer lending, and data-driven decision-making within a fast-paced banking or fintech environment.
What You Will Do:
Design and develop credit policies for new lending products, including Credit Cards, Credit Lines, BNPL, Merchant Financing, and other digital lending solutions.
Define customer eligibility criteria, underwriting standards, credit limits, pricing strategies, and approval rules for new products.
Develop, test, and optimize credit decision rules, scorecards, and policy frameworks to improve portfolio quality and customer acquisition.
Monitor the performance of newly launched products and recommend policy enhancements based on portfolio analytics and business performance.
Conduct policy simulations, scenario analysis, and impact assessments before implementing credit policy changes.
Collaborate with Product, Data Science, Fraud, Engineering, Collections, and Finance teams throughout the product development lifecycle.
Analyse customer behaviour, repayment trends, portfolio performance, and profitability to support policy improvements.
Recommend changes to approval strategies, credit limits, pricing, and risk controls based on portfolio performance and market trends.
Develop automated dashboards, portfolio monitoring reports, and policy performance metrics for management reporting.
Support A/B testing and champion/challenger strategies to continuously improve credit decisioning.
Ensure all credit policies comply with regulatory requirements, internal governance standards, and the Bank's risk appetite.
Maintain comprehensive documentation of credit policies, governance approvals, decision rules, and implementation procedures.
Support audits, regulatory reviews, and compliance activities relating to credit policy management.
Requirements
What You Bring
Educational Qualification:
Bachelor's degree or Higher National Diploma in Finance, Economics, Statistics, Mathematics, Computer Science, Engineering, Business Administration, or a related quantitative discipline.
A Master's degree is an added advantage.
Professional Certifications:
Financial Risk Manager (FRM), Chartered Financial Analyst (CFA), or equivalent risk management certification is preferred.
Credit Risk or Consumer Lending certifications are an added advantage.
Professional certifications in SQL, Python, SAS, Power BI, or Data Analytics are desirable.
Experience:
Minimum of 4–6 years of experience in Credit Policy, Credit Risk, Portfolio Analytics, Consumer Lending, or Lending Strategy.
Hands-on experience designing or managing credit policies for retail or digital lending products.
Experience within banking, fintech, consumer finance, or other regulated financial institutions.
Experience supporting the launch of new lending products is an added advantage.
Professional Competencies:
Strong understanding of consumer lending, underwriting principles, and credit policy management.
Experience developing credit strategies for products such as Credit Cards, Credit Lines, BNPL, Merchant Financing, or unsecured lending products.
Knowledge of scorecards, decision engines, credit bureau data, affordability assessments, and risk-based pricing.
Strong analytical skills with experience using SQL, Excel, Power BI, Python, SAS, or similar analytical tools.
Understanding of portfolio monitoring, IFRS 9, Expected Credit Loss (ECL), and portfolio performance metrics.
Experience conducting policy performance analysis, segmentation, champion/challenger testing, and portfolio optimisation.
Excellent analytical, communication, and stakeholder management skills.
Strong attention to detail with the ability to balance business growth, customer experience, and credit risk.
This Role Is Ideal For You If:
You enjoy designing credit strategies for innovative lending products.
You are passionate about balancing business growth with prudent risk management.
You enjoy using data and analytics to improve customer decisioning.
You thrive in collaborative, cross-functional product development environments.
You enjoy solving complex lending and credit policy challenges.
You May Not Enjoy This Role If:
You prefer operational or administrative work over analytical and strategic roles.
You are uncomfortable making data-driven credit policy recommendations.
You dislike working with large datasets, policy optimisation, and performance analytics.
You prefer highly repetitive work with limited opportunities for innovation.
Benefits
What's In It For You:
Opportunity to shape the credit strategy for innovative lending products within a leading fintech organisation.
Hands-on experience launching and optimising products such as Credit Cards, Credit Lines, BNPL, and Merchant Financing.
Exposure to Product, Data Science, Risk, Engineering, Finance, and Executive Leadership teams.
Continuous learning, professional certification support, and career development opportunities.
Competitive compensation and the opportunity to solve complex, real-world lending and credit risk challenges.
Location: İstanbul, Türkiye
Workplace: remote
💻 About Kodland
Kodland is an international online education platform helping children and teenagers develop coding, mathematics, digital design, and future-ready technology skills.
Through live online classes and project-based learning, students gain practical digital skills while building confidence, creativity, and problem-solving abilities.
We are now looking for an experienced
Customer Service Specialist
to join our GCC team and support enrolled families throughout their journey with Kodland.
The internal title for this role is
Customer Service Manager (CSM)
. However, this is an individual-contributor position. You will manage customer relationships, requests, and cases—not a team of employees.
🎯 What Will You Do?
As a Customer Service Specialist, you will support parents and students from the moment they join Kodland and help ensure that their learning experience remains smooth, clear, and positive.
Your responsibilities will include:
Communicating with parents through phone, chat, and email
Welcoming newly enrolled families and helping them understand the next steps
Supporting customers with class access, schedules, logins, transfers, freezes, and general course-related questions
Following up with families when students miss lessons or stop attending regularly
Understanding the reason behind customer dissatisfaction and working toward a suitable solution
Handling complaints calmly and professionally
Managing refund requests and discussing possible alternatives with families
Negotiating installment and payment-related solutions within company policies
Responding to objections in a clear, empathetic, and solution-oriented way
Recording all customer interactions and case updates accurately in CRM and helpdesk systems
Coordinating with teaching, technical, finance, and operational teams when additional support is required
Taking ownership of each case until the customer receives a clear resolution
The main goal of this role is not only to answer questions, but also to protect the customer experience, rebuild trust when problems occur, and help families continue their learning journey with Kodland.
🕒 Working Model
This is a fully remote, full-time position.
40 working hours per week
Five working days and two days off
One weekend day is included in the working schedule
Work is organized through scheduled shifts
Regular attendance and reliability are essential
Because customers depend on timely support, employees are expected to follow their assigned schedules consistently and remain available during their working hours.
💰 Compensation
The compensation package consists of:
$185 fixed monthly salary
Up to
$50 monthly KPI bonus
The KPI bonus is based on measurable performance areas such as:
Customer satisfaction
Response and resolution time
Quality of communication
Accuracy of CRM and ticket updates
Successful handling of complaints and customer concerns
Compliance with internal processes
🧭 Training and Onboarding
Successful candidates will complete a structured onboarding and role-training process before managing customer cases independently.
The onboarding process generally includes:
Introduction to Kodland and the customer journey
Customer communication standards
CRM and helpdesk system training
Complaint and objection-handling practice
Refund and installment scenarios
Internal policies and operational processes
Practical cases and role-play sessions
Ongoing feedback and support will be provided by the Team Leader and the Customer Service team.
🚀 What Does Kodland Offer?
100% remote work
Experience in an international EdTech company
Structured onboarding and role training
Ongoing support and regular feedback
Experience with international customers and teams
Development in customer service, retention, negotiation, and operations
Internal career-growth opportunities for strong performers
Employee discounts on Kodland educational programmes
✅ Mandatory Requirements
Fluent Arabic and English communication skills
At least
1–2 years of professional customer service experience
Previous experience handling customers through calls, chat, or email
Practical experience with customer support or ticketing platforms such as:
Omnidesk
Zendesk
Freshdesk
Intercom
Or similar helpdesk systems
Practical experience with CRM systems such as:
amoCRM
Bitrix24
Salesforce
HubSpot
Or another comparable CRM platform
Strong written and verbal communication skills
Confidence in handling complaints and emotionally difficult conversations
Experience responding to customer objections
Ability to discuss refunds, cancellations, installments, and payment concerns professionally
Strong negotiation and problem-solving skills
Ability to remain calm, empathetic, and respectful under pressure
Strong organization and attention to detail
Ability to manage several customer cases and systems simultaneously
Ability to document customer interactions accurately
Availability to work full-time for 40 hours per week
Availability to work one weekend day
A personal laptop or computer suitable for remote work
Stable internet connection and a quiet working environment
Ability to commit to Kodland as the primary professional role
🌟 Experience That Will Be an Advantage
Experience in one or more of the following areas will be considered an advantage:
Customer retention
Refund prevention or cancellation handling
Billing and installment support
Complaint resolution
Customer success
Call centres
Subscription-based services
Online education or EdTech
Supporting parents or family-oriented customers
Working with customer satisfaction or response-time KPIs
Cross-functional coordination with finance, technical, or operations teams
🎯 You May Be a Strong Fit If:
You enjoy helping customers solve real problems
You can listen carefully and identify the concern behind a complaint
You understand that customer service also requires ownership and follow-up
You are comfortable discussing sensitive topics such as refunds and payments
You can protect the customer relationship without making unrealistic promises
You communicate confidently while remaining respectful and empathetic
You can work independently and stay organized in a remote environment
You are comfortable being evaluated through service-quality KPIs
You are looking for a stable role where you can build long-term experience
⚠️ This Role May Not Be Suitable for You If:
You prefer to transfer difficult cases instead of owning them until resolution
You are uncomfortable handling complaints, refunds, or payment discussions
You do not want to work on weekends
You find it difficult to follow fixed processes and document your work
You are looking for a temporary or short-term role
You have frequently changed jobs after very short periods and cannot clearly explain the reasons for those transitions
You are unable to commit consistently to a full-time remote schedule
We understand that career changes can happen for many valid reasons. Candidates should simply be prepared to explain short employment periods and demonstrate their interest in building a stable, long-term professional relationship with Kodland.
Location: Canada; United States
The
Satellite-Level Verification and Validation (V&V) Engineer
focuses on the highest tier of spacecraft integration, ensuring the fully assembled satellite meets all mission, launch provider, and environmental requirements.
Role Overview
This role manages the end-to-end verification lifecycle at the highest tier of architecture. It starts at the beginning of the program with verification planning and test methodology design, continues through full-system functional and environmental validation, and concludes with final qualification sign-off and in-orbit initialization readiness.
Key Responsibilities & Tasks
Verification Architecture & Matrix Ownership: Define the global verification strategy; author the System Verification Plan (SVP) and own the master Verification Control Matrix (VCM) to prove 100% requirement compliance.
Method of Compliance (MoC) Definition: Determine the optimal, most cost-effective blend of Verification by Test, Analysis, Demonstration, and Inspection (TADI) for complex mission-level requirements.
End-to-End Mission Validation: Design and execute full-system functional tests, "Day-in-the-Life" (DITL) mission simulations, and complex Fault Detection, Isolation, and Recovery (FDIR) validation scenarios.
Environmental & Launch Qualification: Define test profiles, pass/fail criteria, and post-test correlation frameworks for full spacecraft environmental campaigns (Thermal Vacuum, Sine-Vibe, Acoustic, Shock).
Sign-off & Qualification Review: Lead Technical Review Boards, manage non-conformance reports (NCRs), present compliance evidence at Qualification Reviews (QR), and build the final Flight Readiness data package.
Candidate Prerequisites ("Must Haves")
Experience: 5+ years in aerospace systems engineering, systems V&V, or space mission qualification roles.
Systems Engineering Mastery: Deep understanding of how platform subsystems and digital/RF payloads interact to satisfy top-level mission performance metrics.
Requirements Management: Expert-level capability in tracing, decomposing, and closing out complex requirements using enterprise tools like DOORS, Jama, or Windchill.
Data Synthesis & Analysis: Advanced skills using Python or MATLAB to parse multi-subsystem telemetry, correlate test data with analytical models, and automate post-test verification reporting.
Canada; United States; [Fastwater Staffing] Satellite System V&V Engineer | Montreal, Canada (Full Relocation Package)
Location: Montreal, Canada
Role Overview:
As a Senior PCB Design Engineer, you will take on a leadership position within our hardware design group. Your key duties will revolve around crafting, executing, and validating mixed-signal (Digital & RF) Printed Circuit Boards (PCBs) customized for application in satellite and other orbital systems. These applications encompass a diverse spectrum, encompassing digital control/processing, motor drive units, onboard processors, and mass-storage units, all of which utilize cutting-edge space technologies.
Key Responsibilities:
Lead the digital/analog PCB design for space environments.
Mentor and oversee junior team members and interns in PCB design.
Translate board-level requirements into a comprehensive design concept (incorporating architecture, I/Os, key components, power dissipation estimates, FPGA integration, software integration, etc.).
Collaborate closely with FPGA, software, and test designers to finalize functional concepts and streamline integration.
Complete or review the schematic capture level design.
Identify and manage technology and design risks.
Provide guidance to ensure Design for Manufacture/Test in space environments.
Supervise and review design layout constraints, parts placement, manufacturing, and assembly drawings.
Prepare or review lists of long lead items, bills of materials, and ensure parts qualifications for space.
Conduct and review circuit simulations (using tools like SPICE, Hyperlynx, ADS, etc.) and various design analyses (e.g., worst-case scenarios, FMECA).
Coordinate with various specialized teams (structural, thermal, packaging, manufacturing, quality assurance, etc.) to conduct necessary reviews for PCB component placement and layout.
Oversee board assembly and manufacturing tests.
Prepare and review various documents, including review presentations, test plans, test procedures, etc.
Lead and guide junior team members in testing, troubleshooting, and debugging complex mixed-signal boards.
Provide support for environmental and functional tests and validation for space missions.
Report progress and address issues to the program lead or manager.
Required Qualifications:
Bachelor’s degree in electrical engineering, computer engineering, or equivalent field.
Minimum of seven (7) years of experience in designing processor, digital, analog, high-speed, or mixed-signal PCBs.
Demonstrated expertise in at least one of these areas of competence.
Proficiency in coaching and supervising junior team members and interns.
Experience in design architecture and handling multidisciplinary specifications and reviews (FPGA, software, mechanical, etc.).
Proficiency in tools/software languages such as Excel spreadsheets, Python, MathCAD, Spice, Matlab, JIRA, etc.
Strong understanding of electronic circuits and communication protocols, coupled with extensive PCB design experience.
Knowledge of PCB manufacturing processes.
Exposure to mechanical packaging is a valuable asset.
Experience conducting analyses (FMECA, WCA, signal integrity, power integrity, etc.) using various tools like SPICE, ADS SiPro, Hyperlynx, etc.
Location: Kuala Lumpur, Malaysia
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
Key Responsibilities
Develop and maintain core market data modules
Design and optimize real-time market data computation and low-latency push pipelines
Tune system performance under high-concurrency, high-throughput scenarios to ensure accuracy and timeliness of market data
Participate in technical design reviews and code reviews
Build system observability infrastructure, including monitoring & alerting, distributed tracing, and logging systems
Participate in production incident investigation and post-mortem reviews
Requirements
3+ years of Go development experience; solid understanding of Go's concurrency model, memory model, and GC mechanics
Experience designing high-concurrency, low-latency systems; familiar with common performance bottlenecks and optimization techniques
Familiar with message queues (Kafka / Redis Streams, etc.) in data streaming architectures
Proficient with real-time data transport protocols such as WebSocket and gRPC
Strong engineering discipline — clean code structure and a habit of conducting code reviews
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
We are seeking a Recruiting Research Scientist to join our People Data Solutions team. You’ll be the research expert supporting our Recruiting organization, using rigorous scientific methods to advance our understanding of recruiting funnels, interview effectiveness, candidate experience, and recruiting capacity. This role sits at the intersection of organizational science, behavioral research, and people strategy – developing novel frameworks and conducting systematic research that drives evidence-based people decisions across our growing organization.
This role offers the opportunity to make a significant impact on both our recruiting practices and the broader field of people science at a leading AI safety company.
Responsibilities
Research design & scientific inquiry
Design and execute systematic research studies to answer fundamental questions about recruiting funnel health, assessment quality, candidate experience, and quality of hire
Generate and test hypotheses about sourcing strategies, interview design, and selection decisions using rigorous experimental and quasi-experimental methods
Conduct mixed-method research to understand what are the drivers and blockers to recruiting operations.
Navigate research ethics considerations when studying candidate data, ensuring responsible research practices
Selection & assessment research
Design and execute validation studies to assess the quality of interviews and other selection tools
Utilize psychometric techniques to analyze and improve interviewer calibration and rating consistency
Lead investigative research into innovative approaches for candidate assessment
Metrics design and governance
Design the metrics framework for recruiting org health — defining the canonical KPIs, dimensions, and definitions that leadership uses to understand funnel performance, capacity, and hiring quality
Establish the governance and definitional rigor that keeps metrics consistent across tools and reporting surfaces
Analytical solution building
Architect analytical solutions that convert research insights into actionable products, empowering stakeholders to execute data-driven scenario and strategic planning
Quantify the adoption and downstream impact of deployed tools, driving iterative improvements
Visualization & communication
Build compelling visualizations and dashboards that make complex research findings accessible to diverse audiences
Present research findings to senior leadership with clear, actionable recommendations
Minimum Qualifications:
Hold an advanced degree (Master’s or PhD) in I/O Psychology, Organizational Behavior, Statistics, Data Science, Economics, Behavioral Science, or a related research field
Have experience with selection research, assessment validation, psychometrics, or recruiting funnel analytics
Are comfortable working in the People Analytics tech stack and collaborating with data engineers
Are proficient in SQL and Python/R, with experience in statistical analysis and machine learning
Have experience with data visualization and can tell compelling stories with research findings
Possess excellent communication skills and can influence stakeholders at all levels
Thrive in ambiguity and can balance rigor with pragmatism
Have a track record of challenging assumptions with data and changing long-held practices
Can navigate sensitive topics diplomatically while maintaining analytical rigor
Demonstrate intellectual humility and comfort with iterative discovery
Use data to improve how organizations find, assess, and hire talent
Preferred Qualifications:
5 + years of experience in research, people analytics, or related quantitative fields with demonstrated research methodology expertise
Background in recruiting analytics specifically (not just general analytics)
Experience running interview or assessment validation studies
Experience building self-service analytics tools or dashboards
Previous experience in high-growth technology companies or AI/ML organizations
Familiarity with network analysis, machine learning, or advanced statistical methods
Experience with BigQuery and modern data stack tools
Experience with Greenhouse, Gem, ModernLoop, or similar recruiting tools
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$285,000
—
$380,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: France (Remote)
Workplace: Remote
ABOUT THE OPPORTUNITY
We are looking for experienced Real Estate, Property Management, and Leasing professionals to support a cutting-edge AI benchmarking project focused on the French real estate and hospitality-adjacent environments. As a Subject Matter Expert, you will create and review realistic, high-quality scenarios that reflect operational, customer service, leasing, sales, property management, and tenant relations challenges across residential, commercial, retail, and mixed-use developments. Your expertise will help ensure AI systems understand and respond accurately within one of France's fastest-growing sectors.
WHAT YOU’LL DELIVER
- Design realistic Real Estate and Leasing scenarios in French or English grounded in French operational contexts (e.g., property leasing, tenant communication, concierge services, facility coordination, sales negotiations, community management, rental operations)
- Adapt structured evaluation rubrics for customer interaction, operational problem-solving, leasing workflows, and sales support tasks
- Review AI and human-generated responses for factual accuracy, service quality, policy compliance, and operational realism
- Contribute to “gold standard” solutions reflecting industry best practices across the French real estate, leasing, and property operations sectors
QUALIFICATIONS
- Native French with strong professional English proficiency
- 5+ years of professional experience in Real Estate, Property Management, Leasing, Hospitality Services, or Community Operations
- Background in one or more relevant roles: Property or Community Association Management, Real Estate Brokerage, Real Estate Sales, Leasing Operations, Concierge & Guest Services, Rental Services, Tenant Relations, or Facilities Coordination
- Strong understanding of customer service workflows, leasing and sales operations, property management practices, and French real estate environments
WHY COLLABORATE WITH LILT?
- Your schedule, your rules. As an independent contractor, work when you want, as much or as little as you want. No fixed hours, no check-ins, no micromanaging.
- Get paid quickly and fairly. We respect your time and your expertise. Competitive rates, prompt payments, no chasing invoices.
- Work on projects that actually matter. Contribute to cutting-edge AI and language technology that is shaping how humans and machines communicate.
- Be part of something bigger. Join a global community of linguists, subject matter experts, and language professionals who are advancing human knowledge together.
- Grow without limits. As a Lilt contractor you get access to diverse, innovative projects that expand your portfolio and sharpen your skills across industries and domains.
- Have fun doing what you love. Bring your language skills to life on projects that are as interesting as they are impactful.
What to Consider Before Applying
- Not ideal as a full time job or primary income source. Work availability fluctuates with project demand, making this better suited as a supplemental income stream. As a 1099 contractor, you won't receive benefits such as health insurance, paid time off, or retirement contributions, and hours are not guaranteed.
- Requires reliable availability and commitment. Once you accept a task, we expect quality work and on-time delivery. Most tasks require a minimum of 2 hours per day or 10 hours per week. If your schedule is unpredictable, this may not be the right fit.
- Geographic restrictions may apply. We cannot engage contractors in regions subject to international embargo or sanctions. As a 1099 contractor, you are solely responsible for your own tax obligations. We recommend consulting a tax professional before engaging.
HOW TO JOIN OUR EXPERT COMMUNITY
Step 1: Apply with the English-language version of your Resume/C.V. highlighting your expertise in the domain.
Step 2: Register in Tipalti to ensure a smooth payment process
Step 3: Finalize onboarding and join the Production team
AI is changing how the world communicates — and LILT is leading that transformation.
LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world.
Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise.
Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy.
At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com.
LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.
Location: Ciudad de México, Mexico; Moscow, Russia
Workplace: remote
At
NOVACARD
, we’re redefining how people use credit. We are the
first interest-free and no-annual-fee credit card in Mexico
, designed to simplify personal finances and give users complete control - all from a mobile app. With NOVACARD, users can access up to
$200,000 MXN in credit
, only pay when they use it, and manage everything digitally in under 5 minutes. Our mission is to empower people to make smarter financial decisions by offering flexibility, transparency, and the freedom they need to reach their goals. Simple finances, big goals.
About the Role:
We are looking for a Senior Campaign Manager to take ownership of campaign planning and coordination across our near-prime client portfolio. You will define the campaign structure and schedule, coordinate cross-functional teams to automate and launch campaigns on time, and ensure seamless execution from brief to analysis. This role requires a systematic thinker who can build scalable campaign processes and deliver results in a fast-paced lending environment. The role is based in Mexico, with remote flexibility and business trips when required.
Key Responsibilities:
Define the structure, prioritization, and schedule of portfolio campaigns targeting activation, balance building, retention, and cross-sell among Near Prime customers.
Own the full campaign cycle — from briefing and task setting to launch coordination, delivery monitoring, and post-campaign analysis.
Collaborate with development and CRM teams to automate recurring campaigns, reducing manual effort and increasing speed to market.
Work closely with marketing, analytics, IT, and product teams to align on timelines, resources, and priorities for all campaign initiatives.
Verify campaign setup accuracy, audience segmentation logic, and communication scenarios before launch to ensure flawless customer experiences.
Monitor campaign results against KPIs, prepare regular performance reports, and deliver actionable recommendations for optimization.
Establish standards, playbooks, and best practices to continuously improve the speed, quality, and impact of portfolio campaigns.
Key Requirements:
Proven experience managing marketing or CRM campaigns at a Senior level in fintech, banking, or consumer lending — mandatory.
Solid understanding of CRM principles, customer segmentation, and communication automation (e.g., triggered journeys, dynamic content).
Upper-intermediate English or higher (both spoken and written) — required for communication with international teams and HQ.
Strong organizational, analytical, and project management skills, with the ability to run multiple campaigns concurrently and maintain meticulous attention to detail.
Proactive mindset, end-to-end ownership of results, and ability to effectively coordinate cross-functional teams.
Advanced soft skills: clear communication, stakeholder management, and a collaborative approach to problem-solving.
What We Offer
Remote or hybrid work format, with business trips as required.
Official employment under local labor law; contractor arrangements available for candidates from other countries.
The opportunity to drive portfolio engagement strategy for a growing Near Prime segment in Mexico.
A data-driven environment where campaigns are core to customer lifecycle management and business growth.
Cross-functional exposure to marketing, product, analytics, and technology teams, with a direct impact on portfolio metrics.
Location: Remote - US
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary
We are looking for a Senior Salesforce Architect, reporting to the Sr Manager- AI & Platform Architecture, to design, deliver, and continuously improve our Product-to-Cash landscape on Salesforce. This is a coaching and mentoring–focused role: you will guide engineers and solution designers, raise architectural standards, and bring deep hands-on expertise in Revenue Cloud Advanced (RCA), the billing system, and the broader quote-to-cash lifecycle.
Working in close partnership with other Architects, you will help solve complex business and technical challenges and ensure solutions are designed to best serve the evolving needs of the company. The ideal candidate pairs strong Salesforce architecture experience with an AI-first mindset, applying Agentforce and Claude-based solutions to solve problems, and the ability to identify and resolve process and technology gaps across the Product-to-Cash value chain, ensuring solutions align to their core business domains and to the enterprise taxonomy framework that underpins domain roadmaps and technology transformation.
Key Responsibilities
Serve as the architectural coach and mentor for engineers and solution designers across the Product-to-Cash domain, building team capability in Revenue Cloud Advanced and billing
Partner closely with the Principal Salesforce Architect to align on architectural direction, solve complex business and technical challenges together, and ensure solutions are designed to best serve the evolving needs of the company
Produce High-Level Designs (HLD), Low-Level Designs (LLD), and conceptual diagrams that clearly communicate architecture to technical and business audiences
Manage architecture and system roadmaps, ensuring alignment with platform standards and the long-term direction of the Product-to-Cash landscape
Define, maintain, and enforce platform standards across the Salesforce ecosystem
Build Proof of Concepts (POCs) to prove out the architecture and validate design decisions before delivery
Actively participate in requirement gathering, clarifying scope and resolving ambiguity early in the lifecycle
Work with the integration team to design and govern integrations, ensuring seamless communication and data flow across systems
Provide hands-on Revenue Cloud Advanced (RCA)/CPQ coaching, including configuration patterns, design trade-offs, and implementation best practices
Own the end-to-end architecture of the Product-to-Cash lifecycle: quoting, contracting, ordering, fulfilment, billing, invoicing, revenue, customer success, and customer support
Architect and govern the billing system and billing platform, ensuring accurate invoicing, billing schedules, payment handling, dunning, and revenue recognition flows
Identify and resolve process gaps and technology gaps across Product-to-Cash, defining remediation approaches and driving them to resolution
Apply an AI-first mindset to problem solving, leveraging Agentforce and Claude-based solutions where they add value
Work with the development team to hand over designs cleanly, ensuring they have the context and clarity needed to build
During project execution, work with SMEs and Product Owners to address any requirement gaps and shape the right solution
Extend and mature the Product-to-Cash solution as business needs evolve, ensuring the architecture scales with new products, pricing models, and billing scenarios
Translate business requirements into well-architected solutions that best leverage the Salesforce platform and Revenue Cloud
Apply architectural and engineering concepts to meet operational requirements such as scalability, maintainability, security, reliability, extensibility, availability, and manageability
Conduct research and develop Proof of Concepts on emerging Salesforce and billing capabilities, recommending solutions that are functionally robust and cost-effective
Promote the adoption of design patterns and standard processes for solution design and development
Partner with data and integration architects to ensure data integrity, security, compliance, and seamless data flow between billing, ERP, and other systems
Work closely with solution architects to ensure individual solutions align with the overall enterprise architecture
Contribute to a learning community within the enterprise architecture discipline, fostering continuous improvement
Required Experience & Skills
Bachelor's or master's degree in computer science, Information Technology, or a related field
10+ years of Salesforce experience across implementation, configuration, and solution design
3–5 years of Salesforce architecture experience (minimum required)
Deep, hands-on expertise in Revenue Cloud Advanced (RCA)/ CPQ, with the ability to coach and mentor others on the platform
Proven experience producing HLD, LLD, and conceptual diagrams, and managing architecture and system roadmaps
Proven experience architecting and delivering end-to-end Product-to-Cash solutions: quoting, contracting, ordering, fulfilment, billing, revenue, customer success, and customer support
Strong experience with billing systems and billing platforms, including invoicing, billing schedules, payments, dunning, and revenue recognition
Experience working with integration teams to design and govern cross-system integrations
Demonstrated ability to identify and resolve process gaps and technology gaps across the Product-to-Cash value chain
An AI-first mindset, with exposure to Agent force and Claude-based solutions for solving business and technical problems
Experience working with Salesforce Connected Apps (applications from the Salesforce AppExchange)
Proven experience designing and delivering complex B2B SaaS Salesforce solutions
Familiarity with managed packages such as Gong, DocuSign CLM, Kantata, Gainsight, Showpad, Qualtrics, or similar enterprise apps is a plus
Strong understanding of Salesforce architecture capabilities and ecosystem, including Sales Cloud, Service Cloud, and Revenue Cloud
Strong leadership, coaching, and interpersonal skills, with the ability to communicate complex technical concepts to non-technical stakeholders
Salesforce certifications such as Salesforce Certified Application Architect or Salesforce Certified System Architect preferred
Familiarity with enterprise architecture frameworks (TOGAF, C4, ArchiMate, etc.)
Strong analytical, problem-solving, and communication skills
Understanding of security architecture principles and practices
#LI-AJ1
#LI-Remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $144,300-$180,400 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: Ciudad de México, Mexico; Moscow, Russia
Workplace: remote
At
NOVACARD
, we’re redefining how people use credit. We are the
first interest-free and no-annual-fee credit card in Mexico
, designed to simplify personal finances and give users complete control - all from a mobile app. With NOVACARD, users can access up to
$200,000 MXN in credit
, only pay when they use it, and manage everything digitally in under 5 minutes. Our mission is to empower people to make smarter financial decisions by offering flexibility, transparency, and the freedom they need to reach their goals. Simple finances, big goals.
About the Role:
We are looking for a strong Product Leader to own the client experience in our mobile application. You will have full accountability for the app’s design quality, end-to-end customer journeys (CJM), and the usability of every touchpoint. This role requires someone who can think in metrics and interface details simultaneously, building the product around real customer needs. You will shape the strategy, lead design execution, and drive measurable improvements in activation, conversion, and engagement. The role is based in Mexico, with remote flexibility and business trips when required.
Key Responsibilities:
Mobile Experience Strategy:
Define and evolve the UX/UI strategy for the mobile app, prioritizing simplicity, speed, and intuitive navigation that aligns with the needs of Near Prime customers.
Customer Journey Design:
Architect and optimize end-to-end customer journeys within the app — from onboarding and first use to regular product interaction, limit management, and repeat transactions. Own the CJM across all touchpoints.
Product Metrics & User Behavior:
Analyze in-app user behavior (funnels, screen flows, usage scenarios). Track and improve conversion rates for key actions (activation, product application, repeat visits) and identify interface bottlenecks through data.
Design Process Leadership:
Partner closely with UX/UI designers. Set clear tasks, ensure high quality of mockups and prototypes, facilitate user testing, and maintain design consistency across all app features.
Ecosystem Integrations:
Design seamless interaction scenarios between the mobile app and other company products and services, ensuring a unified and effortless customer experience within the broader ecosystem.
Cross-Functional Collaboration:
Work in tight alignment with product teams, engineering, analytics, legal, and marketing to deliver a consistent and compliant user experience.
Continuous Improvement:
Build and maintain a backlog of UX/UI enhancements based on data insights, customer feedback, market benchmarking, and company strategic goals.
Key Requirements:
Significant experience in product management for mobile applications (fintech, e-commerce, or consumer services) at an Upper Senior level, with direct ownership of UX/UI outcomes.
Deep understanding of customer-centric design principles and the ability to balance user needs with business goals, risk constraints, and technical feasibility.
Upper-intermediate English or higher (both spoken and written) — required for communication with international teams and headquarters.
Strong analytical skills: ability to work with mobile analytics, funnels, heatmaps, and user session data to drive decisions.
Excellent taste in product design, attention to visual and interaction detail, and the ability to recognize what makes an interface truly user-friendly.
Out-of-the-box thinking, flexibility, and capacity to manage multiple initiatives in a fast-moving environment.
Advanced soft skills: clear communication, empathy, and the ability to inspire designers and engineers around a shared product vision.
What We Offer
Remote or hybrid work format, with business trips as required.
Official employment under local labor law; contractor arrangements available for candidates from other countries.
The chance to define the mobile experience for a strategically important Near Prime segment in Mexico, impacting thousands of customers daily.
A data-informed, design-driven culture that values experimentation, user feedback, and continuous improvement.
Close collaboration with local and international teams, with full ownership of the mobile product experience and its business outcomes.
Location: Mississauga, Ontario
Workplace: remote
At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
**Travel to Office expectations**
For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.
For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.
Position Summary
We are looking for a Senior Salesforce Architect, reporting to the Sr Manager- AI & Platform Architecture, to design, deliver, and continuously improve our Product-to-Cash landscape on Salesforce. This is a coaching and mentoring–focused role: you will guide engineers and solution designers, raise architectural standards, and bring deep hands-on expertise in Revenue Cloud Advanced (RCA), the billing system, and the broader quote-to-cash lifecycle.
Working in close partnership with other Architects, you will help solve complex business and technical challenges and ensure solutions are designed to best serve the evolving needs of the company. The ideal candidate pairs strong Salesforce architecture experience with an AI-first mindset, applying Agentforce and Claude-based solutions to solve problems, and the ability to identify and resolve process and technology gaps across the Product-to-Cash value chain, ensuring solutions align to their core business domains and to the enterprise taxonomy framework that underpins domain roadmaps and technology transformation.
Key Responsibilities
Serve as the architectural coach and mentor for engineers and solution designers across the Product-to-Cash domain, building team capability in Revenue Cloud Advanced and billing
Partner closely with the Principal Salesforce Architect to align on architectural direction, solve complex business and technical challenges together, and ensure solutions are designed to best serve the evolving needs of the company
Produce High-Level Designs (HLD), Low-Level Designs (LLD), and conceptual diagrams that clearly communicate architecture to technical and business audiences
Manage architecture and system roadmaps, ensuring alignment with platform standards and the long-term direction of the Product-to-Cash landscape
Define, maintain, and enforce platform standards across the Salesforce ecosystem
Build Proof of Concepts (POCs) to prove out the architecture and validate design decisions before delivery
Actively participate in requirement gathering, clarifying scope and resolving ambiguity early in the lifecycle
Work with the integration team to design and govern integrations, ensuring seamless communication and data flow across systems
Provide hands-on Revenue Cloud Advanced (RCA)/CPQ coaching, including configuration patterns, design trade-offs, and implementation best practices
Own the end-to-end architecture of the Product-to-Cash lifecycle: quoting, contracting, ordering, fulfilment, billing, invoicing, revenue, customer success, and customer support
Architect and govern the billing system and billing platform, ensuring accurate invoicing, billing schedules, payment handling, dunning, and revenue recognition flows
Identify and resolve process gaps and technology gaps across Product-to-Cash, defining remediation approaches and driving them to resolution
Apply an AI-first mindset to problem solving, leveraging Agentforce and Claude-based solutions where they add value
Work with the development team to hand over designs cleanly, ensuring they have the context and clarity needed to build
During project execution, work with SMEs and Product Owners to address any requirement gaps and shape the right solution
Extend and mature the Product-to-Cash solution as business needs evolve, ensuring the architecture scales with new products, pricing models, and billing scenarios
Translate business requirements into well-architected solutions that best leverage the Salesforce platform and Revenue Cloud
Apply architectural and engineering concepts to meet operational requirements such as scalability, maintainability, security, reliability, extensibility, availability, and manageability
Conduct research and develop Proof of Concepts on emerging Salesforce and billing capabilities, recommending solutions that are functionally robust and cost-effective
Promote the adoption of design patterns and standard processes for solution design and development
Partner with data and integration architects to ensure data integrity, security, compliance, and seamless data flow between billing, ERP, and other systems
Work closely with solution architects to ensure individual solutions align with the overall enterprise architecture
Contribute to a learning community within the enterprise architecture discipline, fostering continuous improvement
Required Experience & Skills
Bachelor's or master's degree in computer science, Information Technology, or a related field
10+ years of Salesforce experience across implementation, configuration, and solution design
3–5 years of Salesforce architecture experience (minimum required)
Deep, hands-on expertise in Revenue Cloud Advanced (RCA)/ CPQ, with the ability to coach and mentor others on the platform
Proven experience producing HLD, LLD, and conceptual diagrams, and managing architecture and system roadmaps
Proven experience architecting and delivering end-to-end Product-to-Cash solutions: quoting, contracting, ordering, fulfilment, billing, revenue, customer success, and customer support
Strong experience with billing systems and billing platforms, including invoicing, billing schedules, payments, dunning, and revenue recognition
Experience working with integration teams to design and govern cross-system integrations
Demonstrated ability to identify and resolve process gaps and technology gaps across the Product-to-Cash value chain
An AI-first mindset, with exposure to Agent force and Claude-based solutions for solving business and technical problems
Experience working with Salesforce Connected Apps (applications from the Salesforce AppExchange)
Proven experience designing and delivering complex B2B SaaS Salesforce solutions
Familiarity with managed packages such as Gong, DocuSign CLM, Kantata, Gainsight, Showpad, Qualtrics, or similar enterprise apps is a plus
Strong understanding of Salesforce architecture capabilities and ecosystem, including Sales Cloud, Service Cloud, and Revenue Cloud
Strong leadership, coaching, and interpersonal skills, with the ability to communicate complex technical concepts to non-technical stakeholders
Salesforce certifications such as Salesforce Certified Application Architect or Salesforce Certified System Architect preferred
Familiarity with enterprise architecture frameworks (TOGAF, C4, ArchiMate, etc.)
Strong analytical, problem-solving, and communication skills
Understanding of security architecture principles and practices
#LI-AJ1
#LI-Remote
PointClickCare Benefits & Perks:
Benefits starting from Day 1!
Retirement Plan Matching
Flexible Paid Time Off
Wellness Support Programs and Resources
Parental & Caregiver Leaves
Fertility & Adoption Support
Continuous Development Support Program
Employee Assistance Program
Allyship and Inclusion Communities
Employee Recognition … and more!
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com
PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.
At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $114,300-$142,900 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: Remote Canada
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
On the ML Fraud team, you’ll build and improve machine learning systems that make real-time transaction decisions, protecting consumers and merchants while balancing fraud loss, customer experience, and conversion. You’ll work closely with experienced ML engineers, platform partners, and cross-functional stakeholders to take models from idea to prototype to production, and to keep them healthy with strong measurement and monitoring as fraud patterns evolve.
What you’ll do
- You will lead development of new fraud prediction models using a mix of approaches for tabular, graph, and behavioral data
- You will build and scale feature pipelines and training datasets from proprietary and third-party signals, partnering with data and platform teams when needed.
- You will prototype new modeling ideas and features, run offline experiments, and drive the best-performing approaches into production with appropriate risk controls.
- You productionize models: integrate into batch and/or real-time decision systems, and improve reliability, latency, and operational robustness.
- You will instrument and monitor model and data health, and help define retraining/backtesting workflows as fraud patterns evolve.
- Identify and implement foundational improvements to how the team builds models.
- You will collaborate across Engineering, Fraud Analytics, Product, and ML Platform to define requirements, evaluate tradeoffs, and communicate results clearly to both technical and non-technical audiences.
What we look for
- You have 6+ years experience researching, training, tuning and launching ML models at scale. Relevant PhD can count for up to 2 years of experience.
- Track record of delivering high impact machine learning models in a low latency live setting
- Strong Python skills and experience writing production-quality code.
- Experience building and evaluating models for tabular classification problems (preferably gradient-boosted decision trees like LightGBM/XGBoost/CatBoost, or similar).
- Experience with a deep learning framework (PyTorch preferred).
- Experience working with distributed data processing or parallel compute frameworks (Spark preferred; Ray/Dask or similar).
- Experience with ML lifecycle tooling for training orchestration, experimentation, and model monitoring (e.g., Kubeflow, Airflow, MLflow, or equivalent internal platforms).
- Proficient in using AI-powered developer tools (e.g., Claude Code, Cursor, or similar) to accelerate iteration, debugging, and code quality as part of day-to-day development workflows.
- You have mastered taking a simple problem or business scenario into a solution that interacts with multiple software components, and executing on it by writing clear, easily understood, well tested and extensible code.
- You are comfortable navigating a large code base, debugging others' code, and providing feedback to other engineers through code reviews.
- Your experience demonstrates that you take ownership of your growth, proactively seeking feedback from your team, your manager, and your stakeholders.
- You have strong verbal and written communication skills that support effective collaboration with our global engineering team.
Pay Grade - N
Equity Grade - 6
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).
CAN base pay range per year: $153,000 - $213,000
Location - Remote Canada
This remote role is open only to candidates residing in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, or Saskatchewan.
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Montréal; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
УдалённоseniorAtlanta, United States; Raleigh, United States; Philadelphia, United States; Tampa, United States; Baltimore, United States
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоseniorMexico City, Mexico; Guadalajara, Mexico; Monterrey, Mexico
seniorLagos, Nigeria
Lagos, Nigeria
Lagos, Nigeria
Удалённоİstanbul, Türkiye
seniorMontreal, Canada
Kuala Lumpur, Malaysia
San Francisco, CA | New York City, NY | Seattle, WA
УдалённоFrance (Remote)
УдалённоseniorCiudad de México, Mexico; Moscow, Russia; Official employment under local labor law; contractor arrangements available for candidates from other countries
УдалённоseniorRemote - US
УдалённоCiudad de México, Mexico; Moscow, Russia; Official employment under local labor law; contractor arrangements available for candidates from other countries