Практический опыт работы с Ansible: создание и поддержка playbooks, roles и inventories.
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Практический опыт работы с Ansible: создание и поддержка playbooks, roles и inventories.
Развитие продукта и решение задач по расширению бизнес функционала; Поддержка текущего решения;
Разрабатывать и поддерживать микросервисы и фоновые задачи: REST API, gRPC-сервисы и k8s jobs. Проектировать интеграции с внутренними и внешними сервисами: HTTP-клиенты, брокеры сообщений и обработку событий.
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Настроить подборLocation: Ho Chi Minh City, Vietnam Position Overview As a Senior/ DevOps Engineer, you will scale, and secure our hybrid cloud and on-premises infrastructure across AWS and private bare-metal/virtualized environments. In this role, you will champion an AI-first paradigm—integrating AI tooling into root-cause analysis, proactive observability, automated incident response, and continuous deployment workflows. You will partner closely with engineering teams to streamline delivery pipelines, drive zero-downtime reliability, and ensure our mission-critical custody platforms operate at peak performance and bank-grade security. Duties & Responsibilities Architect, provision, and maintain multi-region AWS cloud environments alongside on-premises virtualized infrastructure using declarative Infrastructure-as-Code (Terragrunt). Manage, harden, and scale production-grade Kubernetes clusters, implementing advanced ingress controllers, service mesh, Helm/Kustomize packages, and GitOps pipelines (ArgoCD, Crossplane). Deploy, administrate, and maintain dedicated blockchain nodes (RPC, validator, archive, and sentry nodes across multiple Layer 1 and Layer 2 protocols), ensuring data synchronization, high availability, and network health. Enforce cloud and container security controls, including fine-grained Kubernetes network policies, IAM least-privilege models, secrets management, Kubernetes, linux and AWS security control and automated vulnerability scanning across delivery pipelines. Integrate AI and AIOps tooling into observability suites to deliver intelligent anomaly detection, automated log parsing, and rapid root-cause analysis. Performance tune microservices and cloud workloads to handle spikes in high-volume, low-latency financial transactions with high availability. Requirements 6–10 years of experience in Linux/Unix systems engineering, cloud architecture, and modern DevOps/SRE practices. Kubernetes Mastery : Production-grade expertise deploying and managing Kubernetes clusters (EKS / bare-metal), Helm, Kustomize, service mesh, and GitOps tooling (ArgoCD). Infrastructure as Code (IaC) : Deep hands-on experience using Terraform, Terragrunt, following modular, DRY configuration patterns. Programming & Automation : Able to understand at least one modern programming language with harness engineering skills. Cloud & Hybrid Compute: Extensive production experience in AWS, paired with practical exposure to on-prem virtualization platforms (e.g., Proxmox, VMware ESXi, or KVM). Deep Networking Knowledge: Strong grasp of OSI layer fundamentals (TCP/UDP, BGP, DNS, TLS/mTLS, HTTP/gRPC) and comfort debugging live traffic issues on the wire (tcpdump, Wireshark, eBPF). Databases & State: Operational familiarity with relational databases and middleware (PostgreSQL, MariaDB/MySQL, Mongodb, Redis, Kafka), including replication, failover strategies, and backup pipelines. Eligible to work in Vietnam. Bonus Experience Hands-on experience in cybersecurity practices (e.g., threat modeling, penetration testing remediation, SOC 2/ISO 27001 compliance standards, or managing HSM/KMS cryptographic infrastructure). Direct experience running, securing, and maintaining blockchain nodes (e.g., Ethereum, Bitcoin, EVM/Cosmos-based chains, or Solana). Benefits As one of the leading Web3 innovators, Hex Trust offers a front-row seat in the ever-changing blockchain & crypto industry. We genuinely believe that people are our greatest asset, and invest heavily so they’re best prepared to support our mission to unlock ownership in decentralized markets! You will be joining a company that is always committed to creating a supportive & inclusive environment that promotes personal and professional growth that furthers your success and drives innovation, collaboration, and passion in the blockchain space. At Hex Trust, we are proud of our H.E.X. culture: H eart E mpowerment X cellence Join us at Hex Trust and not only can you look forward to working with blockchain professionals to build the decentralized future, but also: Generous Amounts of Paid Time Off (incl. leave for Birthdays, Work Anniversary, and Mental Health etc.) Access to Corporate Discounts and exclusive Employer Perks Medical & Retirement Plans Professional Learning and Development Opportunities Elevate your work using cutting-edge technology Fun & friendly office spaces Regular company & social events
Location: Mississauga, Ontario Workplace: hybrid At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn. **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. About the role: You will join a high-impact team transforming healthcare through technology. Our platform connects fragmented clinical systems to enable real-time care coordination across thousands of healthcare facilities, serving millions of users. You will design and build scalable platform services, leveraging modern AI-augmented engineering practices to accelerate delivery, improve reliability, and enhance clinical and operational outcomes What your day-to-day will look like: • Build robust platform services supporting clinical operations • Partner with product and clinical teams to understand and solve real workflow challenges • Drive architectural decisions for business platform services • Own the reliability and performance of critical healthcare solutions • Mentor team members on modern engineering practices What qualifications we’re looking for: Required Technical Experience •Strong track record building and shipping production software in modern languages (Java, Python, or similar) • Deep understanding of cloud-native architecture and distributed systems design patterns • Expertise in design, optimization, and scaling for relational (SQL) database systems, bonus points for NoSQL database systems • Experience designing and implementing RESTful APIs and microservices • Proficiency with test-driven development, automated testing, and maintaining high code quality • Hands-on experience with modern frontend frameworks, primarily React • Working knowledge of CI/CD pipelines and infrastructure-as-code practices • Experience with production observability, monitoring, and performance optimization tools Modern Engineering Practices • Comfortable using AI-augmented development tools (e.g., GitHub Copilot, Claude Code) as part of your workflow • Experience applying AI tools throughout the development lifecycle from requirements analysis, documentation to incident response • Strong code review skills demonstrated through giving and receiving constructive feedback • Experience with Git workflows and collaborative development practices • Ability to balance feature delivery with system reliability and technical excellence • Comfortable with on-call responsibilities and incident response What Would Make You Stand Out • Experience building and scaling SaaS platforms • Track record of mentoring engineers or leading technical initiatives • Background with Spring Boot and Java ecosystem • Experience with Azure cloud services and Kubernetes (AKS) • Experience in healthcare technology or regulated industries • Understanding of HIPAA compliance and handling sensitive data Our Stack • Front-End: React, Micro-Frontends, Material-UI • Backend: Java, Spring Boot • Data: PostgreSQL, MSSQL, Redis • CI/CD: GitHub Actions, Jenkins • Infrastructure: Azure, AKS, Terraform • AI Tooling: Claude Code, Copilo #LI-AJ1 #LI-Hybrid PointClickCare Benefits & Perks: Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more! It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment. When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $130,100-162,600+ bonus + equity + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all CAD locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: Mississauga, Ontario Workplace: hybrid At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn. **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. About the role: You will join a high-impact team transforming healthcare through technology. Our platform connects fragmented clinical systems to enable real-time care coordination across thousands of healthcare facilities, serving millions of users. You will design and build scalable platform services, leveraging modern AI-augmented engineering practices to accelerate delivery, improve reliability, and enhance clinical and operational outcomes What your day-to-day will look like: • Build robust platform services supporting clinical operations • Partner with product and clinical teams to understand and solve real workflow challenges • Drive architectural decisions for business platform services • Own the reliability and performance of critical healthcare solutions • Mentor team members on modern engineering practices What qualifications we’re looking for: Required Technical Experience •Strong track record building and shipping production software in modern languages (Java, Python, or similar) • Deep understanding of cloud-native architecture and distributed systems design patterns • Expertise in design, optimization, and scaling for relational (SQL) database systems, bonus points for NoSQL database systems • Experience designing and implementing RESTful APIs and microservices • Proficiency with test-driven development, automated testing, and maintaining high code quality • Hands-on experience with modern frontend frameworks, primarily React • Working knowledge of CI/CD pipelines and infrastructure-as-code practices • Experience with production observability, monitoring, and performance optimization tools Modern Engineering Practices • Comfortable using AI-augmented development tools (e.g., GitHub Copilot, Claude Code) as part of your workflow • Experience applying AI tools throughout the development lifecycle from requirements analysis, documentation to incident response • Strong code review skills demonstrated through giving and receiving constructive feedback • Experience with Git workflows and collaborative development practices • Ability to balance feature delivery with system reliability and technical excellence • Comfortable with on-call responsibilities and incident response What Would Make You Stand Out • Experience building and scaling SaaS platforms • Track record of mentoring engineers or leading technical initiatives • Background with Spring Boot and Java ecosystem • Experience with Azure cloud services and Kubernetes (AKS) • Experience in healthcare technology or regulated industries • Understanding of HIPAA compliance and handling sensitive data Our Stack • Front-End: React, Micro-Frontends, Material-UI • Backend: Java, Spring Boot • Data: PostgreSQL, MSSQL, Redis • CI/CD: GitHub Actions, Jenkins • Infrastructure: Azure, AKS, Terraform • AI Tooling: Claude Code, Copilo #LI-AJ1 #LI-Hybrid PointClickCare Benefits & Perks: Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more! It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment. When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. At PointClickCare, base salary is one of the many components that make up our total rewards package. The CAD base salary range for this position is $142,700-178,400+ bonus + equity + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all CAD locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.
Location: Canada What The Role Is We're hiring a Staff MLE for the Discovery team to own recommendations and personalization across Babylist's consumer experience — the homepage feed, product recs, search, and the ML-powered systems that make registry building feel effortless. Babylist was built on editorial recommendations: products chosen by people with deep baby gear expertise. That editorial foundation is a big part of why millions of families trust us. We're now building ML-powered personalization on top of it, using one of the richest first-party datasets in parenting. We're early in this work, and we have a real mandate. A small Discovery team has initial retrieval and reranking models live on parts of the site and a steady cadence of A/B tests. We are looking for a Staff MLE who has seen personalization done well at scale and can set the technical direction for where we go next. Registry building is the heart of the Babylist product. Every parent builds a list of dozens of products, from swaddle to stroller, with real stakes (a friend or family member is going to buy these things, and a baby is going to use them). As a universal registry, this registry also typically spans many retailers. This makes registry building on Babylist one of the most interesting personalization problems in consumer e-commerce: latent intent, life-stage progression, multi-stakeholder gift dynamics, deep declarative signal in millions of completed registries, cross-retailer datapoints, and a user who genuinely wants help. If you want to join a mature ML org and tune models at the margins, this isn't the right role. If you've worked inside a strong recommendations team, learned what good looks like, and want to build from zero-to-one at a company earlier in the journey, read on. What You'll Own You'll be the technical lead for personalization on the Discovery team, working alongside a PM, Engineering Manager, Senior MLE and fullstack software engineers. You set where our models go over the next year or two, sequence the bets that get there, and stay deep in building. A few examples of the problems you’ll get to shape: Product recommendations across every surface. Product detail pages, add-next recommendations after someone adds to their registry, vibes/aesthetic representations of products and the shared models underneath them. Personalizing the Feed. Deciding which products, editorial content and social content each family sees, and in what order. Personalizing search. Bringing what we know about a family into search results, and helping decide how much search should share retrieval and ranking with recommendations. Making Addie (our AI registry assistant) better at recs. Working with the team behind Addie so its product suggestions draw on the same models and signals as the rest of the site. In practice, you will: Take a fuzzy business problem from first sketch to production model, and own whether it moved the metric. Make the modeling and architecture calls that span surfaces and are expensive to reverse. Design the evaluation, offline and online, that tells us a model is good before and after it ships. Know when a rule or a simple baseline is the right first step, and when it's time to pursue more advanced approaches. Partner with product, design and data to help shape what's worth building. Coach engineers on the team, and more broadly be an ML expert and resource to the wider engineering org. Who You Are You’ve shipped recommendation and/or personalization systems that reached real users at scale within a consumer product, and can point to the business impact of your work. You’ve done this within a team that did ML well — you know what good looks like, and are motivated to bring that to a company earlier in their ML journey. You bring: Expertise in recommender fundamentals: for example, candidate generation vs. ranking, offline vs. online evaluation, cold start solutions, and handling position and popularity bias. Fluency in the Python ML stack and comfort owning models through deployment and monitoring, including contributions to our application backend. An ability to take an ambiguous problem and start moving before anyone hands you the full picture. A builder's instinct for early-stage ML. You understand effort vs. effectiveness tradeoffs and can advocate for when a rule beats a model, or a model is “good enough” for early learnings. An outcome and user focused mindset. You measure yourself by business impact, and you can connect a model change to user experience & registry adds, conversion or revenue. AI-native daily practice. You're already using AI to move faster and improve your output, and you stay curious about what's coming next. Compensation We post real numbers. For a Canada-based Staff Engineer, the starting base salary range is 299,300 to 372,600 CAD plus a target annual bonus of 20 percent of base. That's total target cash of roughly 359,160 to 447,120 CAD. On top of that you get meaningful equity and a 401(k) match. Where you start in that range depends on your experience, and your pay grows from there with performance and scope. How We Build AI is the default here. Engineers run agentic sessions for most of the work, and a lot of the interesting engineering now lives in the scaffolding that makes the agents good: the eval harnesses, the curated context, custom review skills and fast CI. Agents also triage incidents and handle a big share of support. A human always owns the outcome. The architecture is intentionally simple: one Rails monolith, MySQL and few moving parts. That's deliberate. Simple infrastructure lets us move fast and lets AI reason about the whole system, so the hardest problems are the ones in front of customers. The Stack Core app: Rails, Packwerk, React, TypeScript, Sidekiq Mobile: iOS (Swift), Android (Kotlin) Data, search & events: MySQL, Snowflake, dbt, Airflow, Weaviate, WarpStream, Hex, Sigma Machine learning: deep learning, matrix factorization, retrieval & ranking, AWS SageMaker, MLflow AI & dev tooling: Claude Code, Devin, Linear, CodeRabbit, Warden, LangChain, Bedrock AgentCore, Maxim Infra & ops: AWS, Kubernetes, Terraform, GitHub Actions, Datadog, incident.io, LaunchDarkly Key integrations: Shopify (payments), Iterable (CRM) Why Babylist An engineer, expecting her first baby, couldn't find the registry she wanted. So she built it. That's how Babylist started, and it's still how we work: engineers solving problems for families. Becoming a parent is one of the biggest moments in a person's life. Millions reach it for the first time every year, making thousands of decisions and figuring it out as they go. That's who we build for, and we're a long way from done. Ten million people give gifts through Babylist every year. We did more than $750M in revenue in 2025, up 45 percent over the year before, and we've been profitable for eight years while staying independent. So you can take on a hard, multi-year problem without watching over your shoulder for the next round or the next correction. And the team is small, around 65 engineers, so what you ship stays visible and your scope stays wide. How We Work Remote-first across the US and Canada, and we have been for years. That's not changing. We trust you to own your time and your outcomes, and we get everyone in a room together twice a year. Teams are small, pods of three to five engineers, so nothing you ship disappears into a committee. You'll work shoulder to shoulder with product, design and data, and with the partners across the business who rely on what you ship. You'll also stay close to customers yourself: sitting in on user interviews, watching session recordings, riding along with support. Here that's part of the engineering job, on a regular basis. How We Hire Three rounds, usually two to three weeks start to finish. Recruiter conversation (30 minutes). Trade context: what you want next, what we're building and straight answers on comp, team and remote. Technical screen (1 hour). One round, no AI, language-agnostic. Reach for Google when you normally would. We just want to see how you reason from first principles. Final round (4 hours). Four one-hour interviews: system design, AI-assisted coding with the tools you'd actually use here, product sense and culture and values. You'll hear back either way within 24 to 48 hours. If your timeline is tight, tell us and we'll move faster. Benefits Company-paid medical and fully covered dental and vision A 401(k) match Generous paid parental leave for birthing and non-birthing parents, plus a gradual return-to-work program Winter Wonder Week, a paid company-wide week off at the end of the year A remote-work stipend Mental-health and wellness support A Few Things To Know We record and transcribe interviews to evaluate candidates, in line with applicable privacy laws. We expect you to use AI in your work and we welcome it in the process, but what you submit and say should reflect your own thinking. If you have a family member or close relationship with a Babylist employee, let your recruiter know. Official outreach only ever comes from an @babylist.com address
Location: United States What The Role Is We're hiring a Staff MLE for the Discovery team to own recommendations and personalization across Babylist's consumer experience — the homepage feed, product recs, search, and the ML-powered systems that make registry building feel effortless. Babylist was built on editorial recommendations: products chosen by people with deep baby gear expertise. That editorial foundation is a big part of why millions of families trust us. We're now building ML-powered personalization on top of it, using one of the richest first-party datasets in parenting. We're early in this work, and we have a real mandate. A small Discovery team has initial retrieval and reranking models live on parts of the site and a steady cadence of A/B tests. We are looking for a Staff MLE who has seen personalization done well at scale and can set the technical direction for where we go next. Registry building is the heart of the Babylist product. Every parent builds a list of dozens of products, from swaddle to stroller, with real stakes (a friend or family member is going to buy these things, and a baby is going to use them). As a universal registry, this registry also typically spans many retailers. This makes registry building on Babylist one of the most interesting personalization problems in consumer e-commerce: latent intent, life-stage progression, multi-stakeholder gift dynamics, deep declarative signal in millions of completed registries, cross-retailer datapoints, and a user who genuinely wants help. If you want to join a mature ML org and tune models at the margins, this isn't the right role. If you've worked inside a strong recommendations team, learned what good looks like, and want to build from zero-to-one at a company earlier in the journey, read on. What You'll Own You'll be the technical lead for personalization on the Discovery team, working alongside a PM, Engineering Manager, Senior MLE and fullstack software engineers. You set where our models go over the next year or two, sequence the bets that get there, and stay deep in building. A few examples of the problems you’ll get to shape: Product recommendations across every surface. Product detail pages, add-next recommendations after someone adds to their registry, vibes/aesthetic representations of products and the shared models underneath them. Personalizing the Feed. Deciding which products, editorial content and social content each family sees, and in what order. Personalizing search. Bringing what we know about a family into search results, and helping decide how much search should share retrieval and ranking with recommendations. Making Addie (our AI registry assistant) better at recs. Working with the team behind Addie so its product suggestions draw on the same models and signals as the rest of the site. In practice, you will: Take a fuzzy business problem from first sketch to production model, and own whether it moved the metric. Make the modeling and architecture calls that span surfaces and are expensive to reverse. Design the evaluation, offline and online, that tells us a model is good before and after it ships. Know when a rule or a simple baseline is the right first step, and when it's time to pursue more advanced approaches. Partner with product, design and data to help shape what's worth building. Coach engineers on the team, and more broadly be an ML expert and resource to the wider engineering org. Who You Are You’ve shipped recommendation and/or personalization systems that reached real users at scale within a consumer product, and can point to the business impact of your work. You’ve done this within a team that did ML well — you know what good looks like, and are motivated to bring that to a company earlier in their ML journey. You bring: Expertise in recommender fundamentals: for example, candidate generation vs. ranking, offline vs. online evaluation, cold start solutions, and handling position and popularity bias. Fluency in the Python ML stack and comfort owning models through deployment and monitoring, including contributions to our application backend. An ability to take an ambiguous problem and start moving before anyone hands you the full picture. A builder's instinct for early-stage ML. You understand effort vs. effectiveness tradeoffs and can advocate for when a rule beats a model, or a model is “good enough” for early learnings. An outcome and user focused mindset. You measure yourself by business impact, and you can connect a model change to user experience & registry adds, conversion or revenue. AI-native daily practice. You're already using AI to move faster and improve your output, and you stay curious about what's coming next. Compensation We post real numbers. For a US-based Staff Engineer, the starting base salary range is $233,500 to $290,700, plus a target annual bonus of 20 percent of base. That's total target cash of roughly $280,200 to $348,840. On top of that you get meaningful equity and a 401(k) match. Where you start in that range depends on your experience, and your pay grows from there with performance and scope. How We Build AI is the default here. Engineers run agentic sessions for most of the work, and a lot of the interesting engineering now lives in the scaffolding that makes the agents good: the eval harnesses, the curated context, custom review skills and fast CI. Agents also triage incidents and handle a big share of support. A human always owns the outcome. The architecture is intentionally simple: one Rails monolith, MySQL and few moving parts. That's deliberate. Simple infrastructure lets us move fast and lets AI reason about the whole system, so the hardest problems are the ones in front of customers. The Stack Core app: Rails, Packwerk, React, TypeScript, Sidekiq Mobile: iOS (Swift), Android (Kotlin) Data, search & events: MySQL, Snowflake, dbt, Airflow, Weaviate, WarpStream, Hex, Sigma Machine learning: deep learning, matrix factorization, retrieval & ranking, AWS SageMaker, MLflow AI & dev tooling: Claude Code, Devin, Linear, CodeRabbit, Warden, LangChain, Bedrock AgentCore, Maxim Infra & ops: AWS, Kubernetes, Terraform, GitHub Actions, Datadog, incident.io, LaunchDarkly Key integrations: Shopify (payments), Iterable (CRM) Why Babylist An engineer, expecting her first baby, couldn't find the registry she wanted. So she built it. That's how Babylist started, and it's still how we work: engineers solving problems for families. Becoming a parent is one of the biggest moments in a person's life. Millions reach it for the first time every year, making thousands of decisions and figuring it out as they go. That's who we build for, and we're a long way from done. Ten million people give gifts through Babylist every year. We did more than $750M in revenue in 2025, up 45 percent over the year before, and we've been profitable for eight years while staying independent. So you can take on a hard, multi-year problem without watching over your shoulder for the next round or the next correction. And the team is small, around 65 engineers, so what you ship stays visible and your scope stays wide. How We Work Remote-first across the US and Canada, and we have been for years. That's not changing. We trust you to own your time and your outcomes, and we get everyone in a room together twice a year. Teams are small, pods of three to five engineers, so nothing you ship disappears into a committee. You'll work shoulder to shoulder with product, design and data, and with the partners across the business who rely on what you ship. You'll also stay close to customers yourself: sitting in on user interviews, watching session recordings, riding along with support. Here that's part of the engineering job, on a regular basis. How We Hire Three rounds, usually two to three weeks start to finish. Recruiter conversation (30 minutes). Trade context: what you want next, what we're building and straight answers on comp, team and remote. Technical screen (1 hour). One round, no AI, language-agnostic. Reach for Google when you normally would. We just want to see how you reason from first principles. Final round (4 hours). Four one-hour interviews: system design, AI-assisted coding with the tools you'd actually use here, product sense and culture and values. You'll hear back either way within 24 to 48 hours. If your timeline is tight, tell us and we'll move faster. Benefits Company-paid medical and fully covered dental and vision A 401(k) match Generous paid parental leave for birthing and non-birthing parents, plus a gradual return-to-work program Winter Wonder Week, a paid company-wide week off at the end of the year A remote-work stipend Mental-health and wellness support A Few Things To Know We record and transcribe interviews to evaluate candidates, in line with applicable privacy laws. We expect you to use AI in your work and we welcome it in the process, but what you submit and say should reflect your own thinking. If you have a family member or close relationship with a Babylist employee, let your recruiter know. Official outreach only ever comes from an @babylist.com address
Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Austin, Texas About the role Our centralized Developer Go-to-Market (GTM) organization functions as a "speedboat" to maintain focus, control direction, and iterate quickly. Our mission is to build long-term relationships with developers by addressing their unique needs and challenges with specialized attention and resources across Marketing, Developer Relations, Growth Programs, and Sales. Within Developer GTM, the Revenue Engineering team exists to build and evolve GTM infrastructure to support Cloudflare’s transition into a major cloud provider and drive Cloudflare’s AI transformation. We operate across data platform development, application platforms, core pipeline evolution, and novel internal product delivery enabling teams across the organization to move fast without accumulating unmaintainable technical debt. What You'll Do As a hands-on "player-coach" Engineering Manager on the Revenue Engineering team, you will balance technical leadership with direct execution, actively writing code, building pipelines, prototyping novel GTM applications, and debugging alongside your team. You will lead, coach, and grow a team of high-performing software and data engineers building mission-critical GTM software, data platforms, and internal developer tools on top of Cloudflare's own developer platform (Workers, Kubernetes, Go, TypeScript, SQL, and MCP). You will take ownership of our core platform strategy, balancing fast-paced feature delivery with platform maintainability, data integrity, and operational excellence. In this role, you will: Lead and Grow Engineering Talent (Player-Coach Model): Recruit, mentor, and develop a diverse team of talented software and data engineers while leading by example through active code contributions, hands-on technical guidance, and unblocking engineers directly in the codebase. Architect & Build Platform Primitives: Set the technical vision and actively write code for our GTM Data Platform, App Platform, and Model Context Protocol (MCP) integrations in Go and TypeScript, enabling internal teams to build and scale maintainable solutions. Prototype & Deliver High-Impact Applications: Directly build and prototype novel GTM applications (Signals, Customer Health, Cost Explorer), evolve core pipelines (Salesforce enrichment, customer contact ingestion, real-time consumption billing visibility), and implement data infrastructure migrations. Empower & Advise Business Builders: Act as a technical advisor and partner to non-technical teams, teaching them to self-serve using supported platform primitives rather than creating isolated, unmaintainable silos. Drive Operational & Engineering Excellence: Establish best practices for service observability, testing, schema evolution, and deployment while mitigating bus-factor risks and single points of failure across legacy and new systems. Cross-Functional Collaboration: Partner closely with leaders across Sales, Marketing, Developer Relations, BI, Security, and Product to align on business priorities, unblock dependencies, and turn complex business challenges into reliable software solutions. Examples of Desirable Skills, Knowledge, and Experience Hands-on Experience: Minimum 8 years of relevant software engineering experience, including at least 3 years in a formal engineering management or technical leadership role with a strong track record of remaining hands-on in the code. Technical Depth & Contribution: Strong background writing production code and debugging distributed systems, data pipelines, and web APIs across Go, TypeScript, Workers, Kubernetes, SQL, and MCP. Leadership & Team Building: Proven track record of recruiting, coaching, and developing senior technical talent while fostering an inclusive, high-trust engineering culture. Platform & Systems Ownership: Experience owning end-to-end service lifecycles, operational monitoring, incident management, and architectural strategy for complex internal or external platforms. Pragmatic Business Execution: Ability to navigate ambiguous problem spaces, balance rapid prototyping ("learning mode") with scalable platform architecture ("scale mode"), and translate business needs into robust technical roadmaps. Cross-Functional Communication: Exceptional collaboration skills with a track record of partnering effectively with non-technical business partners, GTM stakeholders, and executive leadership. Bonus Points Cloudflare Developer Platform: Experience building on or integrating with Cloudflare Workers, edge computing platforms, or serverless architectures. GTM & Growth Systems: Background in SaaS, Product-Led Growth (PLG) motions, sales analytics, or working with CRM/marketing automation integrations (Salesforce, Marketo). Applied AI & MCP: Hands-on experience developing Model Context Protocol (MCP) servers, LLM/AI integrations, or AI-driven developer workflow automation. Data Platform Scale: Experience with modern columnar databases / lakehouses (ClickHouse, DuckDB, BigQuery, Snowflake, Iceberg) or analytics engineering workflows. Compensation Compensation may be adjusted depending on work location. Equity This role is eligible to participate in Cloudflare’s equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Hybrid About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Austin, TX; Denver, CO; Washington D.C.; New York City About the Team Our team builds the products that answer "Can we trust this traffic?" Knowing who's human, who's an agent, and who's a malicious actor is core to Cloudflare's strategy, and one of the primary values we deliver to our customers. Our products address a broad and evolving range of traffic integrity challenges. Examples include managing unwanted scraping, controlling access for bots and AI agents, and identifying fraud and abuse while minimizing friction for legitimate users. Our products make probabilistic decisions in an adversarial environment, using Cloudflare's global network signals, threat intelligence, and machine learning. We turn those signals into analytics and controls that customers can understand, trust, and act on. These are challenging engineering problems at the intersection of distributed systems, data, security, and customer experience. Who You Are You have a track record of leading engineering teams, including hiring, onboarding, coaching, and supporting professional growth. Your past teams respect you as both a technical leader and a people manager. You have a strong foundation in software engineering, with experience designing, building, and operating large-scale distributed systems and services. You have taken projects from inception to production and overseen execution to meet commitments in a fast-paced, iterative engineering environment. You connect business goals with technical decisions, explain both the "why" and the "how," and make thoughtful tradeoffs when requirements are uncertain. You work effectively across Product, Engineering, and other functions to align priorities, remove blockers, and deliver shared outcomes. You communicate clearly with engineers, customers, and senior leadership, adapting the level of technical detail to your audience. You use AI fluently in engineering workflows and have the judgment to know where it accelerates the work and where it falls short. You are curious about web security, bot management, fraud and abuse, and the evolving role of AI agents on the Internet. You do not need to know our exact stack, but you should be eager to go deep in the domain. What You'll Do We are looking for an Engineering Manager to lead a team building and scaling Cloudflare's products for bot management, fraud detection, and abuse mitigation. You will recruit, mentor, and grow talented engineers, provide technical leadership, and partner closely with Product Management to shape and deliver the engineering roadmap. You will partner with detection and research teams to turn their signals into reliable, performant, and easy-to-use customer solutions. Our systems span real-time services running across Cloudflare's global network, APIs and configuration, and high-volume data and analytics pipelines. You will collaborate across engineering and product teams to bring new capabilities into production and continuously improve the customer experience. Key responsibilities: Lead and grow the team. Hire, mentor, and empower engineers through clear feedback, thoughtful career development, and a culture of ownership and technical excellence. Shape and deliver the engineering roadmap. Partner with Product Management to translate customer problems into incremental deliverables, balancing new capabilities with reliability, performance, and maintainability. Provide technical leadership. Participate in design discussions and guide decisions about scalable distributed services, product integrations, APIs, and analytics. Turn detection signals into customer capabilities. Partner with detection and research teams to deliver actionable analytics and configurable controls, helping customers balance security, user experience, and privacy. Measure and improve customer outcomes. Work with Product and detection partners to use feedback and production data to improve effectiveness, reduce unnecessary friction, and make products easier to adopt. Own operational health. Ensure your team's services have effective observability, safe releases, incident response, and follow-through on improvements. Drive cross-team execution. Resolve dependencies, align priorities across teams, and work with customer-facing partners to address recurring product problems at their roots. Additional Experience We Value Experience building bot management, fraud detection, application security, or other products that make decisions in an adversarial environment. Familiarity with HTTP, browser technologies, JavaScript, and the tradeoffs between security, privacy, and user experience. Experience integrating machine learning models into production systems or partnering closely with data science and machine learning teams. Experience with high-volume data pipelines, analytics services, or columnar databases such as ClickHouse. Experience with technologies used in our systems, such as Go, Rust, Python, Kafka, Kubernetes, and PostgreSQL. Compensation Compensation may be adjusted depending on work location. For Washington D.C. & New York City based hires: Estimated annual salary of $190,000 - $261,000 For Denver based hires: Estimated annual salary of $170,000 - $233,000 Applications will be accepted until November 30, 2026. Equity This role is eligible to participate in Cloudflare’s equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: AMER Why CAST AI? Cast AI is an automation platform that operates cloud-native and AI infrastructure at scale. By embedding autonomous decision-making directly into Kubernetes and cloud environments, Cast AI continuously optimizes performance, reliability, and efficiency in production. The old way doesn't work. As Kubernetes and AI environments grow, manual decisions don’t. Cast AI replaces tickets, alerts, and manual tuning with continuous automation that adapts infrastructure as conditions change. Efficiency and cost savings follow naturally from that automation. Over 2,100 companies already rely on Cast AI, including Akamai, BMW, Cisco, FICO, HuggingFace, NielsenIQ, Swisscom, and TGS. Global team, diverse perspectives We're headquartered in Miami, but our impact is international. We take a global and intentional approach to diversity. Today, Cast AI operates across 34 countries spanning Europe, North America, Latin America, and APAC, bringing a wide range of perspectives into how we build and lead. Unicorn momentum In January 2026, we achieved unicorn status with a strategic investment from Pacific Alliance Ventures, the corporate venture arm of Shinsegae Group (a $50+ billion Korean conglomerate). Our valuation now exceeds $1 billion, and we're just getting started. Join us as we build the future of autonomous infrastructure. Our Client Partners work closely with our existing customers to build long-lasting customer relationships and ensure increased adoption, quick value realization and long-term delight for each customer's journey. Account Managers will also be tasked with upselling and cross-selling our existing and new solutions to their managed accounts and will be compensated accordingly based on these results. Product Overview Kimchi is Cast AI's governed AI coding platform - an autonomous coding agent, inference layer, and spend control in one. By intelligently routing tasks across more than 50 open-weight and frontier models, Kimchi helps engineering organizations scale AI-assisted development without losing control of cost, security, or data. As agentic AI coding becomes core infrastructure, token costs multiply, spend limits are merely opt-in, and source code flows to external models with little governance. Kimchi solves this with smart model orchestration, real-time cost attribution and enforced budget caps, agent guardrails, and full data sovereignty - including self-hosted deployment for the most regulated environments. About the Role AI-assisted development is becoming organizational infrastructure, yet most enterprises lack visibility and control over AI coding costs, model usage, and source-code governance across their engineering teams. As the Regional Vice President of Sales for AMER (Kimchi) , reporting directly to the SVP WW Sales of Kimchi, you will lead the dedicated commercial organization focused exclusively on expanding Kimchi's footprint across enterprise markets. In this role, you will own the regional revenue target for Kimchi . You will recruit, build, and scale an elite team of Enterprise Account Executives (AEs) managing the end-to-end sales lifecycle for Kimchi - from market creation and technical validation (POCs and benchmark-driven evaluations) to executive negotiation and deal closure. Core Responsibilities Revenue Ownership & Forecasting: Own and deliver the regional AMER revenue targets for Kimchi, maintaining rigorous accountability for bookings, pipeline growth, and forecast accuracy. Team Building & Talent Leadership: Recruit, coach, and retain a high-performing team of Enterprise AEs specialized in selling Kimchi's AI optimization capabilities to enterprise decision-makers. Sales Methodology & Execution: Lead strict MEDDIC/MEDDPICC qualification discipline across all stages of the sales cycle, driving value-based deal strategy. Outbound Pipeline Generation: Drive proactive outbound strategies in partnership with SDR, Growth, and Product teams to build a robust Kimchi pipeline across engineering-led enterprise accounts. Executive Deal Sponsorship: Act as the executive sponsor on complex, multi-stakeholder enterprise deals, participating in high-impact customer calls and steering commercial negotiations. Customer & Buyer Alignment: Foster deep executive relationships with technical, security, and financial leaders (CTOs, CIOs, CISOs, Heads of Engineering, Platform Engineering leads, and CFOs). Cross-Functional Collaboration: Collaborate closely with Kimchi Product Engineering, Solutions Architecture, and Customer Success teams to ensure seamless customer onboarding and maximum ROI. Go-To-Market Strategy: Shape regional territory strategy, account targeting, and AI-focused vertical playbooks to expand Kimchi's market share across the Americas. Role Requirements & Qualifications Sales Leadership Experience: 5+ years of frontline sales leadership managing Enterprise AEs in B2B SaaS or AI infrastructure, with a proven track record of consistently exceeding regional revenue targets. Domain Expertise: Deep domain knowledge in AI/ML infrastructure, AI coding or developer platforms, LLM cost optimization, or FinOps, selling directly to technical leaders (CTOs, Heads of Engineering, Platform Engineering leads). Methodology & Operations: Expert execution of MEDDPICC/MEDDIC frameworks, with strong discipline in pipeline hygiene, deal qualification, and revenue forecasting. Scale-Up Acumen: Proven agility in high-growth, category-defining AI environments, with the capability to define sales playbooks from scratch. AI Product Go-To-Market Track Record: Demonstrated success launching and scaling novel AI software products, converting technical engagement and PLG usage into enterprise-wide deployments. Benefits & Total Rewards Work Flexibility: Flexible, remote-first global operating environment. Equity Compensation: Meaningful equity options in a hyper-growth enterprise AI automation company. Professional Development: Dedicated learning and development budget, including sponsored access to leading industry conferences and specialized courses. Team & Culture: Team-building budgets and international company offsites and events. Home Office Setup: Dedicated hardware and equipment budget to ensure optimal productivity. Work-Life Balance: Additional paid days off and flexible time-off policies.
Проведение полного цикла тестирования нового функционала системы RMS: «Журнал предварительной комплектации» и «Управление СМС-рассылками»; подготовка и выполнение тестовых сценариев;
Location: Remote, Massachusetts, United States, AMER From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role Fivetran + dbt is seeking a Manager of Security Operations, Incident Detection and Response, to bolster and improve the robustness and security of the platform and the entire enterprise. This people-leadership role is hands-on and execution-focused, requiring deep expertise in security operations, incident detection and response, AI-driven security automation, and securing multi-tenant SaaS environments. You'll build and lead a high-performing team, own the detection and response technology stack, and serve as the accountable leader for incident response across the entire enterprise, ensuring threats are detected, contained, and remediated quickly from endpoint to cloud to production. This is a full-time remote position based out of the US (EST Time Zone). Technologies You’ll Use Crowdstrike, Okta, Google Workspace, Wiz, Open Source, Notion, JIRA What You’ll Do People Leadership: Lead, mentor, and develop a team of detection and response engineers and analysts. Set clear goals, manage performance, and grow careers while fostering a culture of ownership, curiosity, and urgency. Hiring & Team Building: Recruit, hire, and onboard top security talent. Define team structure, roles, on-call rotations, and hiring plans to scale the team alongside the business. Enterprise Incident Response: Own the incident response program for the entire enterprise, including investigation, containment, eradication, remediation, and post-incident review. Act as incident commander for major security events and coordinate with Legal, Privacy, Communications, and executive leadership. Detection Engineering: Build, optimize, and maintain high-fidelity detections across cloud, identity, endpoint, SaaS, and application layers, using threat-informed approaches such as MITRE ATT&CK to close coverage gaps. AI-Driven Security Operations: Drive the adoption of AI, including LLMs and AI agents, to automate alert triage, enrichment, investigation, and response. Evaluate and integrate AI capabilities to scale the team, and build detections for threats targeting AI systems and AI usage across the enterprise. Multi-Tenant SaaS Security: Design detection and response strategies tailored to a multi-tenant SaaS platform, including tenant isolation, cross-tenant access, and customer data protection. Lead customer-impacting incident response and coordinate customer notifications. Security Technology Ownership: Own the security operations technology stack, including SIEM, SOAR, EDR/XDR, cloud detection and response, and log pipelines. Manage the roadmap, budget, and vendor relationships. Threat Hunting & Intelligence: Lead proactive threat hunting and integrate threat intelligence to identify and mitigate emerging threats before they impact the business. Cross-Team Collaboration: Work directly with engineering, infrastructure, IT, application security, and GRC teams to integrate detection and response practices and remediate risks across build pipelines, runtime environments, and corporate systems. Tooling & Automation: Develop and maintain automation, playbooks, and integrations to streamline security processes and provide self-service security tools to the organization. Security Standards & Metrics: Implement consistent security controls, monitoring, and alerting across the enterprise. Define and report on key metrics such as mean time to detect (MTTD) and mean time to respond (MTTR), and support compliance requirements. Knowledge Sharing: Stay up to date with trends in security operations, incident response, cloud security, and AI security, applying this knowledge to improve the Fivetran platform's security posture. Skills We’re Looking For Security Operations & Incident Response Expertise: Deep expertise in detecting, investigating, and responding to security incidents, with a track record of leading enterprise-wide incident response. People Management: Proven experience managing, hiring, and developing security teams, including setting priorities, managing performance, and building a strong team culture. Multi-Tenant SaaS Experience: Extensive experience securing and responding to incidents in multi-tenant SaaS environments at scale, with a strong understanding of tenant isolation and customer data protection. AI Proficiency: Hands-on experience applying AI, including LLMs and AI agents, to security operations to automate detection, triage, and response, and a strong understanding of the risks AI introduces. Cloud & Infrastructure Security: Strong experience with cloud platforms (e.g., AWS, GCP, Azure), Kubernetes, and containerized environments, including cloud-native logging and detection. Detection & Response Tooling: Proficiency with SIEM, SOAR, EDR/XDR, identity, and cloud detection tools, and experience integrating them into automated workflows. Technology Ownership: Experience owning a security technology roadmap, including tool selection, budgets, and vendor management. Problem-Solving: Excellent problem-solving and troubleshooting skills, with the ability to make sound decisions under pressure in fast-paced environments. Communication: Strong communication skills with the ability to effectively collaborate with and educate engineering teams, and to communicate clearly with executives and customers during incidents. Curiosity & Urgency: Demonstrates strong curiosity, a sense of urgency, and a hands-on approach to diving deep into complex technical problems to drive timely and effective solutions. #LI-Remote #LI-AM1 The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Pay Range $186,701 — $233,376 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Remote, New York, United States, AMER From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role Fivetran + dbt is seeking a Manager of Security Operations, Incident Detection and Response, to bolster and improve the robustness and security of the platform and the entire enterprise. This people-leadership role is hands-on and execution-focused, requiring deep expertise in security operations, incident detection and response, AI-driven security automation, and securing multi-tenant SaaS environments. You'll build and lead a high-performing team, own the detection and response technology stack, and serve as the accountable leader for incident response across the entire enterprise, ensuring threats are detected, contained, and remediated quickly from endpoint to cloud to production. This is a full-time remote position based out of the US (EST Time Zone). Technologies You’ll Use Crowdstrike, Okta, Google Workspace, Wiz, Open Source, Notion, JIRA What You’ll Do People Leadership: Lead, mentor, and develop a team of detection and response engineers and analysts. Set clear goals, manage performance, and grow careers while fostering a culture of ownership, curiosity, and urgency. Hiring & Team Building: Recruit, hire, and onboard top security talent. Define team structure, roles, on-call rotations, and hiring plans to scale the team alongside the business. Enterprise Incident Response: Own the incident response program for the entire enterprise, including investigation, containment, eradication, remediation, and post-incident review. Act as incident commander for major security events and coordinate with Legal, Privacy, Communications, and executive leadership. Detection Engineering: Build, optimize, and maintain high-fidelity detections across cloud, identity, endpoint, SaaS, and application layers, using threat-informed approaches such as MITRE ATT&CK to close coverage gaps. AI-Driven Security Operations: Drive the adoption of AI, including LLMs and AI agents, to automate alert triage, enrichment, investigation, and response. Evaluate and integrate AI capabilities to scale the team, and build detections for threats targeting AI systems and AI usage across the enterprise. Multi-Tenant SaaS Security: Design detection and response strategies tailored to a multi-tenant SaaS platform, including tenant isolation, cross-tenant access, and customer data protection. Lead customer-impacting incident response and coordinate customer notifications. Security Technology Ownership: Own the security operations technology stack, including SIEM, SOAR, EDR/XDR, cloud detection and response, and log pipelines. Manage the roadmap, budget, and vendor relationships. Threat Hunting & Intelligence: Lead proactive threat hunting and integrate threat intelligence to identify and mitigate emerging threats before they impact the business. Cross-Team Collaboration: Work directly with engineering, infrastructure, IT, application security, and GRC teams to integrate detection and response practices and remediate risks across build pipelines, runtime environments, and corporate systems. Tooling & Automation: Develop and maintain automation, playbooks, and integrations to streamline security processes and provide self-service security tools to the organization. Security Standards & Metrics: Implement consistent security controls, monitoring, and alerting across the enterprise. Define and report on key metrics such as mean time to detect (MTTD) and mean time to respond (MTTR), and support compliance requirements. Knowledge Sharing: Stay up to date with trends in security operations, incident response, cloud security, and AI security, applying this knowledge to improve the Fivetran platform's security posture. Skills We’re Looking For Security Operations & Incident Response Expertise: Deep expertise in detecting, investigating, and responding to security incidents, with a track record of leading enterprise-wide incident response. People Management: Proven experience managing, hiring, and developing security teams, including setting priorities, managing performance, and building a strong team culture. Multi-Tenant SaaS Experience: Extensive experience securing and responding to incidents in multi-tenant SaaS environments at scale, with a strong understanding of tenant isolation and customer data protection. AI Proficiency: Hands-on experience applying AI, including LLMs and AI agents, to security operations to automate detection, triage, and response, and a strong understanding of the risks AI introduces. Cloud & Infrastructure Security: Strong experience with cloud platforms (e.g., AWS, GCP, Azure), Kubernetes, and containerized environments, including cloud-native logging and detection. Detection & Response Tooling: Proficiency with SIEM, SOAR, EDR/XDR, identity, and cloud detection tools, and experience integrating them into automated workflows. Technology Ownership: Experience owning a security technology roadmap, including tool selection, budgets, and vendor management. Problem-Solving: Excellent problem-solving and troubleshooting skills, with the ability to make sound decisions under pressure in fast-paced environments. Communication: Strong communication skills with the ability to effectively collaborate with and educate engineering teams, and to communicate clearly with executives and customers during incidents. Curiosity & Urgency: Demonstrates strong curiosity, a sense of urgency, and a hands-on approach to diving deep into complex technical problems to drive timely and effective solutions. #LI-Remote #LI-AM1 The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Pay Range $186,701 — $233,376 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Redwood City, CA, United States WHAT IS BOX? Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia. By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift. WHY BOX NEEDS YOU The Reliability Engineering team at Box ensures our platform delivers world-class performance, scalability, and reliability as we continue to serve millions of users worldwide. As our business grows, so does the complexity of operating distributed systems at scale. Our mission is to proactively identify and solve the hardest reliability and performance challenges across Box’s infrastructure, working closely with product and platform teams to build resilient, scalable, and highly performant services. As a Senior Software Engineer on the Reliability Engineering team, you’ll have a direct impact on the performance and scalability of our most critical services. You’ll partner with engineering teams across the company to analyze complex system behaviors under load, design scalable solutions, and build testing frameworks that validate service reliability before issues arise in production. This role provides a unique opportunity to work broadly across our technical stack and make meaningful contributions to Box’s long-term scalability and customer experience. WHAT YOU’LL DO Partner with product and platform engineering teams to assess service designs for scalability and performance risks, ensuring systems are built for long-term growth. Analyze production workloads, system metrics, and load test results to identify bottlenecks, resource inefficiencies, and architectural scaling limits. Design and build frameworks for load testing, capacity modeling, and performance validation that enable teams to proactively address scale concerns. Drive improvements in backend service efficiency, API response times, and resource utilization across Box’s globally distributed platform. Collaborate with SRE, infrastructure, and platform teams to optimize scaling strategies, auto-scaling policies, and resource allocation. Build automation and tooling that integrate performance validation into CI/CD pipelines, enabling early detection of regressions. Participate in root cause analysis of performance-related incidents, identify systemic issues, and drive cross-team remediation efforts. Contribute to the evolution of observability standards (SLIs, SLOs, latency/error budgets) that measure and guide service health. WHO YOU ARE 5+ years of experience in software engineering, performance engineering, or site reliability engineering, with a focus on backend systems and scalability. Proficient in one or more programming languages such as Go or Java, with an emphasis on building performant services. Strong understanding of distributed systems, concurrency, resource contention, and efficient system design. Hands-on experience analyzing and improving application and system performance across compute, storage, database, and networking layers. Familiarity with load testing and performance benchmarking tools (e.g., Locust, JMeter, Gatling, or custom frameworks). Experience working with cloud infrastructure (AWS, GCP) and container orchestration (Kubernetes). Proficient with observability tools and telemetry systems (e.g., Prometheus, Chronosphere, Grafana, Datadog, ELK). Excellent problem-solving and analytical skills, with a data-driven approach to diagnosing complex system behaviors. Strong collaboration and communication skills; comfortable partnering across engineering teams to drive reliability improvements. PREFERRED QUALIFICATIONS Experience with service mesh technologies (Istio, Envoy) and cloud-native networking performance optimization. Exposure to capacity planning, cost optimization, and long-term resource forecasting in cloud environments. Familiarity with incident response processes, post-incident reviews, and reliability improvement practices. Experience contributing to internal platforms, developer tooling, or performance automation frameworks. METHODOLOGY Agile management - Scrum Issue tracking tool - Jira Knowledge repository - Confluence Code reviews - GitHub Enterprise Version control system - Git EQUAL OPPORTUNITY We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience. Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form . Reasonable accommodations may include scheduling adjustments, document dictation and beyond. Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided here . Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided here . For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here . NOTICE OF USE OF AI At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage here . Box is committed to fair and equitable compensation practices. Actual base salary (or OTE if commissionable role) is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information , check out our benefits and perks . In accordance with OFCCP compliance, here is the Pay Transparency Provision . Redwood City Pay Range $198,500 — $248,000 USD
Location: Remote - US Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Software Engineer, (L3) Email About the job This position is a critical engineering role within Twilio SendGrid, requiring a hands-on engineer capable of developing, deploying, and managing highly available, massive-scale distributed systems. Our systems regularly process more than 12 billion emails during peak events like Black Friday, and our throughput requirements continue to scale rapidly. As an L3 engineer, you will act as a key driver of execution within our core services. You will be heavily involved in modernizing our backend systems, optimizing our extensive Go-based microservices, and contributing to the design and reliability of our dual-cloud infrastructure span across Amazon Web Services (AWS) and Microsoft Azure. Responsibilities In this role, you’ll: WEAR THE CUSTOMER’S SHOES: Architect and ship reliable, high-velocity features that handle critical traffic with low end-to-end latency. Partner closely with product management and technical leadership to break down complex system requirements into manageable, iterative milestones. BE AN OWNER (CODE QUALITY): Drive rigorous code reviews and push for maintainable patterns in our Go codebase, ensuring high testing standards (unit, integration, and component testing) are executed across the team. BE AN OWNER (INFRASTRUCTURE & OBSERVABILITY): Manage and enhance cloud configurations across AWS and Azure environments utilizing Infrastructure as Code (Terraform). Ensure deep observability coverage by standardizing metrics, alerts, and distributed tracing across core data pipelines. CHAMPION ENGINEERING HEALTH: Advocate for a clean architectural foundation. Proactively identify technical debt, system bottlenecks, and single points of failure (SPOF), balancing feature delivery with critical platform refactoring. MENTOR AND LEAD: Foster a collaborative environment by mentoring junior engineers, leading technical sprint planning, and sharing expertise across distributed engineering nodes. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! Required: Experience: 4+ years of professional software engineering experience building and operating resilient backend services at scale. Modern Development Workflow: Practical experience leveraging AI-assisted development tools (such as Claude Code) to accelerate code generation, automate testing, and streamline debugging workflows. Language Proficiency: Strong, hands-on production experience writing clean, idiomatic, and highly concurrent Go (Golang), Java or Python . Cloud Infrastructure: Solid experience deploying and managing production workloads in cloud environments—ideally with deep exposure to AWS core services (such as EC2, S3, Aurora, or DynamoDB) AND Microsoft Azure equivalents (such as Virtual Machines, Blob Storage, Azure SQL, or Cosmos DB). Infrastructure as Code: Proficiency with Terraform for provision-level automation and maintaining environment parity. Distributed Systems: Strong theoretical and practical understanding of distributed datastores, caching layers, and asynchronous event streaming (e.g., Kafka or similar queuing ecosystems). Systems Mindset: Strong foundational background in computer science fundamentals, data structures, and building self-healing cloud architectures. Desired: Prior experience managing high-throughput applications running inside containerized infrastructure ( Docker, Kubernetes ). Familiarity with database migration pathways (e.g., transitioning traditional on-prem/relational datastores to managed instances like AWS Aurora ). Experience implementing OpenTelemetry or distributed tracing systems across decoupled microservice platforms. Direct experience handling constraints related to network topology, proxy layers, or mail transfer agent (MTA) protocols. Location This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above. The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $138,700 - $173,400 Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $146,800 - $183,600 Based in the San Francisco Bay area, California: $163,100 - $203,900. This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Applications for this role are intended to be accepted until 12/31/2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: United States (Remote) Workplace: Remote SUMMARY Infrastructure Foundations builds and operates the multi-cloud platform underneath Temporal Cloud, turning the complexity of AWS, Google Cloud (GCP), and Azure into one cohesive platform the rest of Temporal builds on. Every cell we run is provisioned, managed, and safely changed by systems this team owns. When a customer's workflow runs, it runs on our work. We are heading into the next stage: Kubernetes-based infrastructure platforms built for the next orders of magnitude of growth. We are looking for a Staff Software Engineer to design and build the next version of that platform. You will own a significant multi-component system, from the APIs other teams build on to how infrastructure state is modeled, changed, and recovered, and coordinate the engineers building its parts. You will stay close enough to the code to prove decisions out, build the capability roadmap for this area with the engineering manager, and lead through design reviews and the hardest incidents. What makes this team different - Real multi-cloud, not multi-cloud on a slide. We run across AWS, GCP, and Azure and keep extending the platform to new providers. The abstractions you design are the ones every new cloud plugs into. - We build Temporal Cloud with Temporal. Cell creation, component deployment, and cloud provisioning run as Temporal workflows. You will shape how Temporal runs its own infrastructure on Temporal. - A platform transformation, not maintenance. HA/DR for our control infrastructure, a declarative model for the whole platform, and a deployment control plane, all designed while a live platform keeps running. - Everything sits on top of it. Nearly every team at Temporal depends on what we build, so the standards you set for this platform shape how those teams ship. Responsibilities - Multi-cloud architecture: Design the abstraction model that makes AWS, GCP, and Azure read as one platform. Decide where provider differences in IAM, networking, quotas, and failure modes get absorbed, and how new regions and providers plug in. - Own a significant system: Design and build the multi-component platform end to end, and coordinate the engineers working on its parts. Make the system-level tradeoffs between conflicting requirements, and make them explicit. - Declarative infrastructure model: Define how components are described, versioned, and reconciled across Kubernetes workloads and supporting cloud resources. Set the approach for reproducible environments, drift visibility, and safe reconciliation. - Deployment control plane: Design the shared inventory, dependency awareness, rollout sequencing, and approvals that let many teams change production safely. Keep orchestration and safety policy cohesive while integrating with the frameworks that execute deployments. - Reliability by design: Spot architectural flaws before they cost us performance or reliability. Make bounded blast radius, progressive rollouts, observability, load and failure testing, and recovery part of every design. Stay cool in the hardest incidents, then bring what we learn back into the platform. - Roadmap and judgment: Build the capability roadmap for this area with the engineering manager. Scope big ideas down into well-understood pieces, evaluate the viability of requests from other teams, and weigh technical and business risk when the path isn't clear. - Raise the bar: Define the team's development process and operational best practices. Coach Senior engineers and invest in their growth, lead design reviews, and catch the critical PRs, as a keeper of standards who is seen as a value-add, not a blocker. Help hire the engineers who will build this with you. - Cross-team collaboration: Work with Traffic, Control Plane, Developer Productivity, Security, and service owners. Communicate complex designs clearly, influence toward the right course of action, and earn adoption through useful abstractions and dependable operations. Own compatibility and migration as the platform evolves. Qualifications - 10+ years building software, including significant time designing and operating distributed infrastructure in production. - Production infrastructure experience on at least two of AWS, GCP, and Azure, including building, operationalizing, and scaling Kubernetes-based platforms across them. - Deep Kubernetes knowledge: scheduling, controllers and reconciliation, resource management, isolation, and upgrade safety. - A record of designing and building a significant multi-component system and coordinating other engineers to deliver it, ideally through a substantial infrastructure transition while production kept running. - Proficiency across a diverse set of technologies, with strong coding skills in Go or another systems language. You still write meaningful code. - Excellent written and verbal communication. You can explain complex systems, make tradeoffs explicit, and drive alignment with engineering and leadership. - Bachelor's degree in Computer Science or a related field, or equivalent practical experience. Required Skills - Multi-cloud platform thinking: reusable abstractions that account for provider differences and stay secure, observable, and maintainable. - Kubernetes architecture and operations judgment, especially recovery under failure. - System-level tradeoffs and good judgment in ambiguous situations, balancing foundational work, customer needs, and unplanned operational demands. - Raising the bar through design reviews, code reviews, coaching, and clear technical writing. Preferred Experience - All three providers. Building and operating infrastructure across AWS, GCP, and Azure, especially bringing a new provider onto an existing platform. - Building Kubernetes controllers and operators, including cloud resource controllers like Crossplane or AWS Controllers for Kubernetes (ACK). - Upstream open source contributions or maintainer experience in Kubernetes, CNCF, or similar infrastructure projects (conference talks are a bonus). - Deployment control planes, progressive delivery, dependency-aware rollouts, and safe migrations of production infrastructure. - Automating lifecycle management, such as patching and upgrades, for cloud native software across a large fleet. - Infrastructure services in Go and durable workflow orchestration using Temporal. Tech you'll work with - Languages: Go (primary) - Infrastructure: Kubernetes (EKS, GKE, AKS), Karpenter, Helm, Terraform, and Temporal (we dogfood extensively) - Cloud providers: AWS, GCP, Azure Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity. Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.
Location: Australia Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ THE ROLE Docker is launching a Professional Services organization to accelerate customer success, reduce time-to-value, and drive enterprise adoption for agentic workloads. As a Principal Solution Architect, you'll play a critical role in building and scaling this function. You will join a team of seasoned experts with deep experience backed by Docker's unmatched reach across Fortune 500 companies. This is a high-visibility role working directly with senior leadership across revenue, product, marketing, and partner organizations. You'll shape service strategy, drive cross-functional alignment, and deliver offerings that accelerate both services revenue and platform expansion. You'll serve as a trusted advisor to our largest and most strategic partners and enterprise customers, providing thought leadership on integrating Docker agentic solutions within enterprise environments. _______________________________________________________________________ RESPONSIBILITIES Build and Scale the Professional Services Practice - Develop and codify repeatable reference architecture patterns across Docker's core use cases including self-hosted and air-gapped deployments, MCP (model context protocol)/AI agent environments, IDP integrations, and secure supply chain workflows so that engagements scale consistently across customers and partners. - Translate reference architectures into customer-facing technical collateral, SOW templates, and success patterns that reduce scoping time and improve delivery consistency. - Collaborate with product, marketing, and revenue teams to integrate services into GTM motions and align delivery to Docker's AI platform roadmap. - Identify offerings that drive product expansion, renewals, and long-term customer value. - Support Partnerships & Alliances in selecting, onboarding, and enabling technical integration partners, system integrators (SIs), and service delivery partners. Drive Strategic Customer Outcomes - Act as a trusted advisor to enterprise customers, helping them adopt modern patterns for containerization, AI workflows, and secure software supply chains. - Lead technical discovery and architecture engagements that span enterprise integration layers - Architect and deliver self-hosted Docker deployments within air-gapped, regulated, and complex enterprise environments including local image registry setup, offline toolchain configuration, and compliance-driven infrastructure design. - Design and Guide customers through implementation of agentic AI toolchains, including MCP server/client architecture, tool orchestration, observability integration and secure deployment patterns aligned to Docker's AI platform. - Position Docker as a strategic and thought leadership partner, influencing long-term technology adoption and investment decisions. - Directly deliver or assign and oversee appropriate delivery partners to execute service engagements and ensure technical objectives are met. Enable Cross-Functional Success - Drive alignment and decision-making across multiple stakeholders and teams without direct reporting lines. - Translate field insights including enterprise integration patterns, IDP/SSO friction points, observability gaps, and AI deployment challenges into actionable product and services strategy, roadmap, and partner capabilities. _______________________________________________________________________ QUALIFICATIONS REQUIRED - 7+ years as a Professional Services Solution Architect, Technical Consultant, or similar role at a SaaS/infrastructure company or consulting firm. - Demonstrated experience architecting and deploying self-hosted and air-gapped deployment architectures: local image registries, offline toolchain configuration, network-isolated Kubernetes clusters, and compliance-driven infrastructure constraints common in regulated industries. - Enterprise integration experience across Identity Providers (Okta, Azure AD, LDAP/Active Directory) and federated identity protocols (OIDC, SAML, SSO), including RBAC design within complex, multi-tenant enterprise environments. - Working knowledge of Model Context Protocol (MCP) and its application to agentic AI toolchains including MCP server/client architecture, tool and resource orchestration, and secure containerized deployment patterns. - Hands-on experience with AI/ML workflows, LLM deployment, and agentic AI architectures in enterprise environments with awareness of Docker's AI platform roadmap including AI agent containerization, model provenance, and AI supply chain security. - Deep understanding of container and software supply chain security: Docker Hardened Images (DHI), Secure Supply Chain (SSC), SBOM generation, image signing and attestation, vulnerability management, and runtime governance. - Excellent facilitation and stakeholder management skills; able to lead executive-level architecture conversations and influence senior stakeholders without formal authority. - Direct experience delivering high-quality services engagements that achieve customer value while meeting revenue and ARR growth targets within a revenue organization. - Recognition by enterprise customers as a strategic technical advisor. BONUS - Experience architecting AI platforms in large enterprise environments LLM deployment pipelines, model provenance, artifact signing, and secure AI supply chain patterns. - Background enabling system integrators, consultancies, or partner ecosystems. - Consulting experience with Fortune 500 clients in highly regulated sectors such as financial services, healthcare, or government. - Led AI security architecture engagements that addressed model provenance, artifact signing, and supply chain integrity for containerized AI workloads including secure MCP server deployment, tool and resource access controls, secrets management within agentic pipelines, and runtime isolation patterns for LLM-based applications. _______________________________________________________________________ WHAT TO EXPECT FIRST 30 DAYS - Onboard to Docker's mission, values, and operating model. - Deeply familiarize yourself with our product portfolio, AI platform roadmap, and strategic customers. - Build strong partnerships with Product, Engineering, and Sales functions. - Plug into the team's rhythm of business (standups, reviews, shadow customer engagements). FIRST 90 DAYS - Scope, define SOWs, delivery, and oversight of customer service engagements. - Participate in the creation of reference architectures for key use cases.. - Participate in initiatives to build out and improve the services department's offerings. ONE-YEAR OUTLOOK - Successful delivery and oversight of customer service engagements. - Contribute materially to the build-out of Docker's service offerings across AI, security, and enterprise integration practices. - Institutionalize continuous improvement by providing field feedback including enterprise integration patterns, deployment blockers, and observability gaps to the product team. Visa sponsorship: Not available for this role. ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE