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Location: Bulgaria Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity. We are looking for a Senior Account Manager to support our growth and play an active role in our company’s development across the Nordics and Benelux region, with a strong focus on managing and expanding relationships with large, strategic accounts. The main goal of this position is to grow and manage a portfolio of key accounts among market leaders and larger players in industries such as machine building, robotics, and automotive electronics, applying best practices in account management and consultative sales. You will also support company development through process improvement suggestions, new ideas, and innovation proposals. Quantitative goal: achieving individual and account-level sales targets across an assigned portfolio of English, Swedish, Danish, and Norwegian-speaking customers. How You’ll Contribute: Own and grow a portfolio of large, strategic accounts across specific industries and/or geographies within the Nordics and Benelux region Develop and execute account plans that deepen relationships, expand share of wallet, and secure repeat, high-value orders Manage the full sales cycle for key accounts, from initial contact through order placement, and ensure a steady flow of repeat business Serve as the primary, trusted point of contact for senior stakeholders at key accounts throughout the project lifecycle Acquire new strategic accounts and build a robust opportunity pipeline in target industries and geographies Convert incoming warm leads and develop them into long-term account relationships Maintain accurate, timely, and consistent records of the sales process in the CRM system Share best practices and support junior account managers on account management approaches What You’ll Bring to Xometry: Experience: 5+ years in sales or account management, with a proven track record managing and growing large or strategic accounts in industries such as Rapid Prototyping, Engineering, Robotics, Automation, or 3D Printing Account Management Expertise: Demonstrated success developing and executing account plans, expanding key relationships, and driving repeat, high-value revenue Industry Knowledge: Understanding of metalworks, 3D printing, or injection molding is a major advantage Customer Focus: Genuine enjoyment of sales and account management activities, acting as a trusted advisor to customers Tech Savvy: IT and digitalization enthusiast, comfortable using modern technologies and software Adaptability: Readiness to thrive in a dynamic, fast-growing startup environment Languages: Full professional proficiency in English. Danish, Norwegian or Swedish languages would be a plus. Personal Qualities: Results-oriented, with a strong focus on achieving targets and driving growth Proactive and self-motivated, able to manage a senior-level account portfolio independently Customer-centric, with a passion for understanding and meeting client needs Strong analytical and solution-finding skills, able to identify both opportunities and challenges Adaptable and resilient in a dynamic business environment High ethical standards and a professional demeanor Strong team player with excellent interpersonal and stakeholder management skills Working Conditions: Sales incentive scheme / sales commission Corporate laptop and smartphone Salary structure: monthly base salary + bonus (2-3% of sales, uncapped) Place of work: Remote, with occasional international travel (Lyon, France and Germany) Reports to: Sales Leader Life at Xometry: Team Spirit & Friendly Atmosphere: We work in an open, friendly, and trusting environment that welcomes initiative; everyone is ready to help and support one another, and we celebrate wins together and appreciate everyone's contribution Development Opportunities: As a fast-growing company, every new task is an interesting challenge for the team We Care: Ongoing, free well-being activities for our people and charity projects worldwide Flexibility: Speed and flexibility are among our biggest advantages, allowing us to adapt quickly and stay effective amid uncertainty Onboarding: A well-structured onboarding plan that brings together process, technology, and systems into one smooth experience Please send your CV in English #LI-Remote #Promoted Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Please read our privacy policy here.

Location: Spain Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity. We are looking for a Senior Account Manager to support our growth and play an active role in our company’s development across the Nordics and Benelux region, with a strong focus on managing and expanding relationships with large, strategic accounts. The main goal of this position is to grow and manage a portfolio of key accounts among market leaders and larger players in industries such as machine building, robotics, and automotive electronics, applying best practices in account management and consultative sales. You will also support company development through process improvement suggestions, new ideas, and innovation proposals. Quantitative goal: achieving individual and account-level sales targets across an assigned portfolio of English, Swedish, Danish, and Norwegian-speaking customers. How You’ll Contribute: Own and grow a portfolio of large, strategic accounts across specific industries and/or geographies within the Nordics and Benelux region Develop and execute account plans that deepen relationships, expand share of wallet, and secure repeat, high-value orders Manage the full sales cycle for key accounts, from initial contact through order placement, and ensure a steady flow of repeat business Serve as the primary, trusted point of contact for senior stakeholders at key accounts throughout the project lifecycle Acquire new strategic accounts and build a robust opportunity pipeline in target industries and geographies Convert incoming warm leads and develop them into long-term account relationships Maintain accurate, timely, and consistent records of the sales process in the CRM system Share best practices and support junior account managers on account management approaches What You’ll Bring to Xometry: Experience: 5+ years in sales or account management, with a proven track record managing and growing large or strategic accounts in industries such as Rapid Prototyping, Engineering, Robotics, Automation, or 3D Printing Account Management Expertise: Demonstrated success developing and executing account plans, expanding key relationships, and driving repeat, high-value revenue Industry Knowledge: Understanding of metalworks, 3D printing, or injection molding is a major advantage Customer Focus: Genuine enjoyment of sales and account management activities, acting as a trusted advisor to customers Tech Savvy: IT and digitalization enthusiast, comfortable using modern technologies and software Adaptability: Readiness to thrive in a dynamic, fast-growing startup environment Languages: Full professional proficiency in English. Danish, Norwegian or Swedish languages would be a plus. Personal Qualities: Results-oriented, with a strong focus on achieving targets and driving growth Proactive and self-motivated, able to manage a senior-level account portfolio independently Customer-centric, with a passion for understanding and meeting client needs Strong analytical and solution-finding skills, able to identify both opportunities and challenges Adaptable and resilient in a dynamic business environment High ethical standards and a professional demeanor Strong team player with excellent interpersonal and stakeholder management skills Working Conditions: Sales incentive scheme / sales commission Corporate laptop and smartphone Salary structure: monthly base salary + bonus (2-3% of sales, uncapped) Place of work: Remote, with occasional international travel (Lyon, France and Germany) Reports to: Sales Leader Life at Xometry: Team Spirit & Friendly Atmosphere: We work in an open, friendly, and trusting environment that welcomes initiative; everyone is ready to help and support one another, and we celebrate wins together and appreciate everyone's contribution Development Opportunities: As a fast-growing company, every new task is an interesting challenge for the team We Care: Ongoing, free well-being activities for our people and charity projects worldwide Flexibility: Speed and flexibility are among our biggest advantages, allowing us to adapt quickly and stay effective amid uncertainty Onboarding: A well-structured onboarding plan that brings together process, technology, and systems into one smooth experience Please send your CV in English #LI-Remote #Promoted Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Please read our privacy policy here.

Location: Dubai, United Arab Emirates We are looking for an experienced and highly organized Real Estate Administrator to join our growing brokerage in JVC, Dubai. The ideal candidate will have minimum 3 years of hands-on experience in Dubai real estate administration and strong knowledge of DLD systems, Trakheesi, NADM, RERA compliance, AML procedures, CRM systems, and major property portals. This is a hands-on role supporting management and the sales team while ensuring that listings, permits, documentation, and administrative processes are handled accurately and efficiently Key Responsibilities Welcome and professionally assist clients, visitors, and employees. Manage incoming calls, emails, WhatsApp messages, and general inquiries. Maintain a professional and organized reception and office environment. Provide daily administrative support to management and the sales team. Maintain and organize company documents, files, records, and databases. Handle real estate administrative processes through the Dubai Land Department (DLD) system . Manage Trakheesi advertising permit applications, approvals, and related processes . Manage listings, approvals, and permits through NADM and Trakheesi . Ensure compliance with applicable RERA regulations and requirements . Maintain and update property listings across Property Finder, Bayut, Dubizzle , and other relevant portals. Manage CRM systems, including leads, listings, transactions, records, and reporting. Support the team with transaction-related documentation and administrative processes. Assist with AML procedures and documentation in accordance with UAE requirements. Coordinate with agents, management, clients, developers, and relevant authorities when required. Ensure all documentation and records are accurate, complete, and up to date. Requirements Minimum 3 years of experience in Dubai real estate administration is mandatory. Previous experience working with a Dubai real estate brokerage is required. Strong hands-on experience with the DLD system . Strong knowledge of Trakheesi , including advertising permit applications and approvals. Good understanding of RERA regulations and compliance . Advanced experience with real estate CRM systems , including leads, listings, transactions, and reporting. Strong understanding of AML procedures and UAE real estate compliance requirements . Hands-on experience managing listings on Property Finder, Bayut, Dubizzle , and other property portals. Experience managing listings, approvals, and permits through NADM and Trakheesi . Strong organizational and multitasking skills. Excellent attention to detail. Good English communication and professional interpersonal skills. Comfortable working closely with management and a fast-paced sales team. Candidates with strong knowledge of Dubai real estate administration and regulatory processes are preferred. Benefits Competitive salary. Visa and medical insurance. Opportunity to work with a growing real estate startup in Dubai. Professional and supportive working environment. Career growth opportunities. Opportunity to work closely with management and an experienced real estate sales team.

Location: Remote - United States Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . Who We Are: The Infrastructure organization enables Reddit to deliver reliability, performance, and efficiency with a single opinionated technology stack. The Ingestion Platform team within Infrastructure builds a low-code interface for moving data from supported sources to supported sinks, making it easier for teams across Reddit to create reliable, scalable data pipelines without building and operating bespoke infrastructure.  Our platform supports streaming and batch data movement from Kafka to destinations such as BigQuery and object storage, and is expanding toward S3/GCS, Apache Iceberg, transformations, deduplication, and additional sinks. We work closely with Data Pipelines, Data Movement, Ads Data Platform, ML Indexing, Flink Platform, Storage, and other partner teams to improve developer velocity, reliability, observability, and operational efficiency. We are looking to hire a Staff Software Engineer to help shape and scale this platform. This is a high-impact role where your technical judgment, customer empathy, and operational mindset will influence the future direction of data movement at Reddit. What You’ll Do: As a Staff Engineer, you will lead the development and evolution of Reddit’s Ingestion Platform. Design, write, and deliver reliable software for distributed data movement across streaming and batch workloads, with a focus on availability, scalability, latency, correctness, and cost efficiency. Own the architecture and evolution of the platform’s control plane and data plane, including pipeline APIs, controllers, connectors, target managers, schemas, and sink integrations. Expand the platform beyond Kafka-to-BigQuery by helping deliver production-ready paths to S3/GCS and Apache Iceberg, as well as transformations, deduplication, dead-letter queues, and other reusable capabilities. Build high-quality connectors and abstractions for systems such as Kafka, BigQuery, S3, GCS, Iceberg, Flink, and other data stores, while keeping the platform modular and easy to extend. Improve the self-service experience for platform users through clear APIs, safe defaults, automated provisioning, documentation, onboarding workflows, and actionable observability and alerting. Lead migrations from bespoke and legacy ingestion systems to the Ingestion Platform, partnering with teams such as Ads Data Platform and ML Indexing to make migrations safe, incremental, and low-touch. Establish strong reliability, security, and operational practices for pipelines running across Kubernetes clusters, including schema evolution, workload identity, permissions, deployment safety, monitoring, and incident response. Identify gaps in the platform’s architecture and product experience, and lead redesigns that improve developer velocity and enable Reddit’s continued growth. Work collaboratively with engineers and stakeholders across Infrastructure, Data Platform, Product, Ads, ML, Storage, and partner teams to align roadmaps and deliver durable solutions. Mentor and guide backend and data infrastructure engineers across the company, raising the bar for technical design, operational excellence, and customer focus. Who You Might Be: 10+ years of hands-on experience building internet-scale distributed systems, data infrastructure, or platforms used by other developers. BS, MS, PhD in Computer Science, a related field, or equivalent practical experience. Strong software development experience in one or more general-purpose languages such as Go, Python, Java, or Scala. Deep experience designing and operating high-throughput, fault-tolerant data pipelines or platform services, including streaming and batch processing. Experience with data movement patterns and systems such as Kafka, BigQuery, S3, GCS, Apache Iceberg, Flink, or comparable technologies. Experience designing APIs and platform abstractions, including schema evolution, serialization formats such as Protocol Buffers, and service-to-service communication such as gRPC. Familiarity with Kubernetes and cloud-native platform concepts, including controllers, custom resources, workload identity, infrastructure automation, and multi-cluster deployments. A strong understanding of observability and operational excellence: metrics, logging, alerting, SLOs, incident response, data quality, and safe migration practices. A product-minded engineer who advocates for platform users and can turn ambiguous customer and partner needs into simple, reliable, and scalable solutions. Demonstrated technical leadership and a history of guiding teams through complex, cross-functional initiatives with meaningful impact. Exceptional written and verbal communication skills, with the ability to collaborate effectively across engineering teams and stakeholders. Experience building low-code or self-service developer platforms, or curiosity to learn, is a strong plus. Benefits Comprehensive Healthcare Benefits and Income Replacement Programs 401k with Employer Match Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support Family Planning Support Gender-Affirming Care Mental Health & Coaching Benefits Flexible Vacation & Paid Volunteer Time Off Generous Paid Parental Leave #LI-Remote Pay Transparency: This job posting may span more than one career level. In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/ . To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below. The base salary range for this position is: $217,000 — $303,900 USD In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable.  We will not sell your personal information or disclose it to any third party for their marketing purposes.  We will delete any recording of your interview promptly after making a hiring decision.  For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors . Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.  Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.

Location: Mississippi About GiveDirectly What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need? Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid. Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question: is this doing more good than giving the money directly to people living in poverty? We’re growing fast, and this is a rare and important moment to join. We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress. How we work Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated: Recipients first. Recipients’ preferences come before those of donors or ourselves. Team next. We optimize for organizational success, not individual success. Be proactively candid. We say what we believe and share information openly. Create positive energy. We aim to be a source of energy for colleagues, not a drain. Think rigorously; act quickly. We reason from first principles, then act rather than debate. Know yourself and grow. We own our imperfections and seek feedback to grow. Accept reality. Propose solutions. We focus on what can change and bring solutions, not just problems. Be productively ambitious. We take risks for step-change impact, not incremental progress. If they describe how you like to work and they energize you, this could be a great fit. Want to learn more? Read and listen: We are one of Time100’s Most Influential Companies of 2026, and our work has been covered by The Economist , NPR , TED , and The Washington Post . We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows. Read our CEO's essay on what that will take. Location: Mississippi, USA For this role, we are looking for candidates based in Mississippi, with a preference being for the delta or central Mississippi regions. About this role The U.S. Program Associate will support implementation for large-scale cash initiatives in the U.S. As a critical member of GiveDirectly’s U.S. programs team, you will support operations, internal coordination, and team processes. You will often be the project point person for community engagement and customer service. You will be expected to support Managers and Senior Managers across multiple projects, and as a result, you must be excited to work in a fast-paced environment and be comfortable managing multiple workstreams at one time. Through this, you will have the opportunity to learn and develop new skills on a fast-growing team. Associates should be able to: Support multiple projects and workstreams simultaneously (multi-task), especially by driving process (e.g. metric tracking, survey design) Over time, own whole components of projects, including but not limited to customer service and/or delivering payments Proactively identify areas for efficiency in projects and team management (e.g. streamlining customer service management) Support community engagement and coordination, including acting as a liaison for partner organizations and community members as appropriate Reports to: US Program Manager Level : Associate Travel Requirement: This role will require regular travel to Rx Kids sites across Mississippi to support in-person activities related to community outreach and program launch. This travel would require a car, driver’s license, and insurance. In addition, there will be travel to New York or elsewhere in the US for team events 2-3 times per year. What you’ll do: This position will primarily support Rx Kids , a universal, unconditional cash allowance program targeted at expectant parents and infants. The program is running in over 60 communities across Michigan and Ohio, and it will now be expanding to Mississippi. This role is expected to work closely with our program partners, including Michigan State University and local community partners. Key responsibilities are described below, please note that the percentages are estimates and they vary across different stages per site: Recipient Experience & Customer Service (55%) Lead customer service, including directly supporting recipients via an email-based help desk and through phone support, with the potential to oversee additional customer service staff or contractors as the program scales Coach applicants through the intake process with a focus on applicants who are experiencing significant barriers Case manage applicant/recipient concerns, adhering to GiveDirectly’s safeguarding and protection policies Meet periodically with recipients in person to build trust and to identify problems or areas for program or process improvements Serve as a trusted resource for recipients, responding to their communications in a timely and professional manner Respond to and resolve one-off recipient issues through communication, data entry, and/or escalation of more serious matters to the appropriate individuals Lead select operational processes, including conducting verification of applications directly and overseeing other verification staff as the program scales Support other field ops processes, including payments and follow-up surveys, and execution across various program stages Direct Program Support (25%) Support a range of operational and project management duties to ensure GiveDirectly’s U.S. projects are executed with excellence and in line with our values, particularly “recipients first” Support whole-team knowledge management and process documentation, refreshing protocol and process docs regularly Work closely with other members of the U.S. team to identify process challenges and propose solutions (e.g. increasing operational efficiency, improving recipient experience) Become an expert in the various tech systems used to support project execution and excellence Track and report operational and efficiency metrics May be responsible for managing other individuals, such as verification support staff Coordinate with internal and external stakeholders, including with tech partners, research partners, and customer service teams Community Engagement (20%) Cultivate and maintain relationships with implementing partners, key community members, and local service organizations Serve as the local program representative and community liaison for Rx Kids, supporting local partners and educating community members of program policies Build knowledge of the community we are working in, and support with identifying existing local resources or services relevant for recipients Organize and attend events, conferences, and similar programs to sensitize communities on program benefits and requirements Collaborate with communication team members to develop and execute on storytelling plans Participate in program evaluation and scoping strategies to improve program operations and enhance recipient satisfaction What you’ll bring: Exceptional alignment with GiveDirectly Values and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve. Fluency in English is required, proficiency in Spanish, Arabic, or Chinese is a plus 2+ years of work or volunteer experience in a role that required project management and people management/coordination Exceptional communication, organizational, and time-management skills Strong customer service instincts, including skilled problem solving, patience, and high emotional intelligence Ability to manage day-to-day operations and propose & implement process improvements Ability to quickly learn and become proficient in new technological platforms Demonstrated ability to work in a highly independent and self-directed manner, while effectively communicating upwardly about gaps and risks Enthusiasm for fast-paced environments, which may lack a pre-defined playbook for success and involve significant “learning by doing” Compensation At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to ensure that staff’s total compensation package (base compensation + bonus)  falls within the 75th percentile of similar roles, at similar organizations. We also have a no negotiation policy to ensure we are paying staff equitably across roles. The base salary for this role is $81,000 USD / annually. Why work at GiveDirectly? At GiveDirectly, we work to ensure that you have everything you need to excel in your role and on your team, including: A positive and supportive team with opportunities for advancement A demonstrated commitment to helping all staff develop and grow A competitive salary, including bonus A robust health benefits plan (exact details will vary by country) Unlimited PTO (that we encourage staff to take!) Desk allowance and flexible work location Read more about our ongoing diversity, equity, and inclusion efforts here and about our decision to move our central support teams to remote first here . Venue: We conduct interviews over Google Meet with camera on (unless communicated otherwise). Accessibility: Closed captioning is available during all Google Meet interviews, and interviewers will also post interview questions in the chat box throughout the call. If you need assistance accessing either of these features, please let your interviewer know at the start of your interview! We’re committed to running an inclusive and accessible application process for all of our open roles. If there are questions or concerns you have about the accessibility of our hiring process, we warmly invite you to reach out to careers@givedirectly.org . Working at GiveDirectly GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Flagging for US applicants: We invite you to " Know Your Rights " as an applicant. Commitment to Safeguarding As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the Misconduct Disclosure Scheme , and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens. These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff. **GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing,  reporting, or responding to any form of abuse or  exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.** Reasonable Accommodations We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs. Want to put your best foot forward on your GiveDirectly application? Take a look at our Candidate Application Prep Guide !

Location: India Who We Are: Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts. Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it. Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator. Our Team Members: We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond! We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply. Your Role: Global Equity Settlement Own the end-to-end global equity settlement process, partnering with our custodian, counterparties, and internal stakeholders to ensure timely and accurate settlement across multiple international markets. Ensure transactions are accurately recorded across internal and external systems to facilitate successful settlement. Monitor daily settlement activity and proactively identify transactions at risk of failing. Investigate and resolve settlement exceptions, trade discrepancies, and failing transactions. Review buy-ins, settlement penalties, and aged fails while coordinating remediation efforts with counterparties and our custodian. Monitor trade matching through SWIFT and settlement platforms, ensuring counterparties affirm and match trades within required market deadlines. Trade Exception Management Investigate and resolve trade mismatches, including: Settlement instruction discrepancies Quantity and price differences Allocation issues Counterparty booking errors FX and market-specific settlement exceptions Partner closely with trading, finance, compliance, counterparties, and custodians to drive timely resolution of settlement issues. Escalate complex settlement discrepancies and operational risks to the Director of Brokerage Operations when appropriate. Cash & Position Reconciliations Perform daily reconciliations of securities positions and cash balances across multiple global markets and currencies. Investigate and resolve cash and stock reconciliation breaks between internal ledgers and external custodians. Produce reconciliation reports identifying money differences, position discrepancies, and operational exceptions. Ensure all reconciliation breaks are researched, documented, and resolved within established service levels. Operational Risk & Regulatory Controls Ensure operational processes comply with applicable SEC, FINRA, and global market regulations. Support compliance with SEC Rule 15c3-3 by helping maintain proper possession and control of customer securities. Identify operational risks and escalate issues that may impact clients, settlement, or regulatory obligations. Maintain complete and organized operational records supporting audits, examinations, and regulatory reviews. Assist the Director of Brokerage Operations with Internal Audit requests, regulatory examinations, and remediation efforts. Reporting & Process Improvement Produce timely, accurate, and meaningful operational reporting on settlement activity, aged fails, reconciliation breaks, and operational metrics. Prepare work papers, operational summaries, root cause analyses, and management reporting. Identify recurring operational issues through trend analysis and recommend improvements that reduce risk and increase efficiency. Update operational procedures, controls, and documentation as business processes evolve. Support the implementation of policy frameworks while serving as a resource for operational policy questions. Automation & Strategic Initiatives Partner with Engineering and Product teams to automate manual operational workflows and improve settlement processes. Leverage SQL, Metabase, AI tools (such as Cursor and ChatGPT), and reporting platforms to enhance operational efficiency and analytics. Participate in cross-functional projects supporting new products, international market expansion, and operational scalability. Contribute to continuous improvement initiatives that enhance the client experience while reducing operational risk. Collaboration Work cross-functionally with Brokerage Operations, Trading, Finance, Compliance, Engineering, and Customer Operations to ensure seamless post-trade processing. Foster an environment of teamwork, accountability, and continuous learning. Support department initiatives and perform additional responsibilities as business needs evolve. Who You Are (Must-Haves): 2+ years of experience supporting brokerage operations with a focus on global equity settlements Strong understanding of securities settlement lifecycles within a broker-dealer or carrying firm Experience working with third-party clearing firms and global custodians Knowledge of U.S. broker-dealer operations and financial industry regulations. Familiarity with BNY Nexen or similar global custody settlement platforms Working knowledge of SWIFT settlement messaging (MT54x series), Euroclear, DTCC, and international settlement practices Experience settling securities across global markets, including Europe and Asia (Hong Kong, South Korea, and other international markets) Strong expertise performing cash and position reconciliations across multiple currencies and markets Experience investigating trade mismatches and collaborating directly with counterparties to resolve settlement issues Ability to analyze operational data, identify trends, and make sound decisions based on available information Excellent written, verbal, and interpersonal communication skills Strong organizational skills with exceptional attention to detail Ability to manage multiple priorities while working independently in a fast-paced environment Comfortable working remotely while collaborating across distributed teams Working knowledge of SQL, Metabase, or similar reporting and data analysis tools. Proficiency with Microsoft Office and Google Workspace Adaptability to evolving regulatory requirements and business priorities Possess the Securities Industry Essentials (SIE) Exam and Series 99 license (or higher), or obtain the Series 99 within 180 days of hire We Value Team Members Who Stay Curious by continuously learning and seeking opportunities to improve Have Empathy when collaborating with teammates, clients, and partners Are Accountable by taking ownership of outcomes and following through on commitments Who You Might Be (Nice-to-Haves): Associate's or Bachelor's degree in Business, Finance, Accounting, Economics, or a related discipline Five or more years of experience in brokerage operations, reconciliation, settlements, accounting, banking, or financial services Experience with DTCC U.S. equity settlement processing Knowledge of tokenized securities or digital asset settlement Experience using AI-powered productivity tools (Cursor, ChatGPT, GitHub Copilot) to automate workflows or enhance data analysis Experience supporting automation initiatives in partnership with Engineering teams. Series 7 or additional FINRA licenses Experience working within a high-growth fintech or electronic brokerage environment How We Take Care of You: Competitive Salary & Stock Options Health Benefits New Hire Home-Office Setup: One-time USD $500 Monthly Stipend: USD $150 per month via a Brex Card Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. Recruitment Privacy Policy

Location: China (Remote) Workplace: Remote ABOUT THE OPPORTUNITY We are looking for experienced Wholesale Trade and Logistics professionals to support a cutting-edge AI benchmarking project focused on international trade, customs operations, cross-border logistics, and global supply chain environments. As a Subject Matter Expert, you will create and review realistic, high-quality scenarios that reflect import/export operations, customs compliance, freight forwarding, trade documentation, transportation management, supply chain coordination, and client relationship challenges across international commerce. Your expertise will help ensure AI systems understand and respond accurately within the complexities of China's international trade and logistics ecosystem. WHAT YOU'LL DELIVER - Design realistic Wholesale Trade and Logistics scenarios in Mandarin (Simplified Chinese) or English, grounded in Chinese operational contexts (e.g., import/export documentation, customs clearance, Incoterms application, freight coordination, international transportation, trade compliance, warehouse operations, supply chain planning, etc.). - Adapt structured evaluation rubrics for logistics problem-solving, customs and trade compliance, customer communication, transportation management, shipment coordination, and international trade operations. - Review AI- and human-generated responses for factual accuracy, regulatory compliance, operational feasibility, logistics best practices, and customer service quality. - Contribute to "gold standard" solutions reflecting best practices across Chinese international trade, customs brokerage, freight forwarding, supply chain management, and global logistics operations. QUALIFICATIONS - Native-level Mandarin (Simplified Chinese) with strong professional English proficiency. - 5+ years of professional experience in International Trade, Logistics, Customs, Supply Chain Management, Freight Forwarding, Import/Export Operations, or Global Trade Compliance. - Strong understanding of Chinese import/export regulations, customs procedures, international shipping documentation, Incoterms, tariff classification, trade compliance, transportation management, supply chain operations, and cross-border commerce. WHY COLLABORATE WITH LILT? - Your schedule, your rules. As an independent contractor, work when you want, as much or as little as you want. No fixed hours, no check-ins, no micromanaging. - Get paid quickly and fairly. We respect your time and your expertise. Competitive rates, prompt payments, no chasing invoices. - Work on projects that actually matter. Contribute to cutting-edge AI and language technology that is shaping how humans and machines communicate. - Be part of something bigger. Join a global community of linguists, subject matter experts, and language professionals who are advancing human knowledge together. - Grow without limits. As a Lilt contractor you get access to diverse, innovative projects that expand your portfolio and sharpen your skills across industries and domains. - Have fun doing what you love. Bring your language skills to life on projects that are as interesting as they are impactful. WHAT TO CONSIDER BEFORE APPLYING - Not ideal as a full time job or primary income source. Work availability fluctuates with project demand, making this better suited as a supplemental income stream. As a 1099 contractor, you won't receive benefits such as health insurance, paid time off, or retirement contributions, and hours are not guaranteed. - Requires reliable availability and commitment. Once you accept a task, we expect quality work and on-time delivery. Most tasks require a minimum of 2 hours per day or 10 hours per week. If your schedule is unpredictable, this may not be the right fit. - Geographic restrictions may apply. We cannot engage contractors in regions subject to international embargo or sanctions. As a 1099 contractor, you are solely responsible for your own tax obligations. We recommend consulting a tax professional before engaging. HOW TO JOIN OUR EXPERT COMMUNITY Step 1: Apply with the English-language version of your Resume/C.V. highlighting your expertise in the domain. Step 2: Register in Tipalti to ensure a smooth payment process Step 3: Finalize onboarding and join the Production team AI is changing how the world communicates — and LILT is leading that transformation. LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world. Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise. Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy. At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com. LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.

Location: Ireland (Remote) Workplace: Remote About The Opportunity Are you a talented linguist with a love for language and cutting-edge technology? We want YOU to join our dynamic translation pool! We're on the lookout for experts across a range of exciting fields — including Life Sciences, IT, Marketing, Legal, Finance, – but don't let that limit you. Whatever your specialization, we'd love to hear from you!   What You’ll Deliver - Translate content between English and your native language while preserving cultural nuance and clarity. - Edit and refine language content for accuracy, tone, and contextual relevance across digital platforms. - Apply current language standards, usage trends, and best practices to all deliverables. - Evaluate and provide structured feedback to improve language model quality. - Collaborate with Production and cross-functional teams to localize content for your language-speaking markets. - Support content development, localization, and quality assurance for digital tools and applications. - If transcreation is required, the text should be creatively adapted beyond the source to ensure it reads naturally in the target language.     Qualifications - Native-level proficiency in the target language(s) - A graduate qualification in translation, linguistics, or language studies, OR - A graduate qualification in another field plus 2 years of full-time professional translation experience, OR - 5 years of full-time professional translation experience. - The ability to follow terminology and reference materials precisely   Why Collaborate with Lilt? - Your schedule, your rules. As an independent contractor, work when you want, as much or as little as you want. No fixed hours, no check-ins, no micromanaging. - Get paid quickly and fairly. We respect your time and your expertise. Competitive rates, prompt payments, no chasing invoices. - Work on projects that actually matter. Contribute to cutting-edge AI and language technology that is shaping how humans and machines communicate. - Be part of something bigger. Join a global community of linguists, subject matter experts, and language professionals who are advancing human knowledge together. - Grow without limits. As a Lilt contractor you get access to diverse, innovative projects that expand your portfolio and sharpen your skills across industries and domains. - Have fun doing what you love. Bring your language skills to life on projects that are as interesting as they are impactful. What to Consider Before Applying - Not ideal as a full time job or primary income source. Work availability fluctuates with project demand, making this better suited as a supplemental income stream. As a 1099 contractor, you won't receive benefits such as health insurance, paid time off, or retirement contributions, and hours are not guaranteed. - Requires reliable availability and commitment. Once you accept a task, we expect quality work and on-time delivery. Most tasks require a minimum of 2 hours per day or 10 hours per week. If your schedule is unpredictable, this may not be the right fit. - Geographic restrictions may apply. We cannot engage contractors in regions subject to international embargo or sanctions. As a 1099 contractor, you are solely responsible for your own tax obligations. We recommend consulting a tax professional before engaging. How to join our expert community Step 1: Submit your application, including an updated copy of your CV in English. Step 2: If a test is required, you will be asked to take a test in specific domains you specialise in. Step 3: Once you are selected to join our translation team and you have passed the test, we'll guide you through the remaining onboarding steps — completing an application form, getting you set up for payments, and welcoming you into our community. AI is changing how the world communicates — and LILT is leading that transformation. LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world. Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise. Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy. At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com. LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.

Location: Remote - United States Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . The AI Security team within Reddit’s Security Platform Engineering organization builds security into Reddit’s products, engineering systems, AI platforms, and operational infrastructure so the secure path is the easiest path for both people and agents. A core part of this work is developing practical, high-quality machine learning systems that detect and prevent risks such as prompt injection, jailbreaks, sensitive data exposure, and unsafe or unauthorized AI behavior. Building on Reddit’s centralized LLM Guardrails Platform, which provides a shared security and safety boundary across major products, we are expanding ML-powered protections as Reddit’s AI systems and threat landscape evolve. We are looking for a founding Staff Machine Learning Engineer to lead the development, training, and optimization of models for AI security at Reddit. This is a strategic and hands-on individual contributor role, combining deep ownership of model architecture, training data, and experimentation with technical leadership across teams. You will help Reddit deliver stronger AI protections while preserving a high-quality product experience. How You’ll Have Impact Select, adapt, fine-tune, evaluate, and deploy pretrained models and lightweight classifiers for Reddit-specific security problems. Build reproducible training and evaluation pipelines on Reddit’s ML platform, partnering with platform engineers to improve inference performance, resource efficiency, and operational reliability. Set the technical vision and multi-quarter modeling roadmap, partnering with cross-functional teams to gather requirements, define model architectures, and iterate on model development. Conduct model evaluations and performance analysis to improve accuracy and adversarial robustness, and define launch criteria that balance false positives, latency, throughput, reliability, and cost. Own training-data quality and the production model lifecycle, using monitoring, incident findings, and red-team feedback to guide dataset improvements, retraining, and safe rollout or rollback. Establish best practices for responsible ML development and deployment, including reproducible experiments, testing, model and data lineage, and privacy-aware data use. Stay current with research in NLP, large language models, and relevant multimodal techniques, translating promising advances into measurable model improvements. Mentor engineers and lead technical discussions and reviews, shaping the team’s long-term ML capabilities and AI security direction. Who You Might Be 8+ years of experience developing machine learning models, with substantial hands-on model training experience, demonstrated production impact, and a record of leading complex initiatives across teams. Strong background in Python programming, software engineering, and deep learning frameworks and libraries such as TensorFlow, PyTorch, or Hugging Face Transformers. Deep understanding of neural network architectures and optimization, with proficiency in data preprocessing, tokenization, embeddings, language modeling, and model calibration. Expertise in scalable data pipelines and distributed training frameworks such as Ray Train or PyTorch Distributed, with a strong understanding of hardware and system tradeoffs. Demonstrated rigor in experimental design and model evaluation, including representative holdouts, ablation studies, adversarial tests, and error analysis to diagnose training issues, bias, and generalization gaps. Excellent written and verbal communication, with the ability to explain model behavior, security risk, uncertainty, and tradeoffs to technical and non-technical partners. Preferred Qualifications Experience applying ML to security, trust and safety, fraud, privacy, or related adversarial domains. Experience with adversarial training, model distillation, active learning, or synthetic-data generation to improve model quality, robustness, and training efficiency. Benefits: Comprehensive Healthcare Benefits and Income Replacement Programs 401k with Employer Match Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support Family Planning Support Gender-Affirming Care Mental Health & Coaching Benefits Flexible Vacation & Paid Volunteer Time Off Generous Paid Parental Leave #LI-Remote Pay Transparency: This job posting may span more than one career level. In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/ . To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below. The base salary range for this position is: $230,000 — $322,000 USD In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable.  We will not sell your personal information or disclose it to any third party for their marketing purposes.  We will delete any recording of your interview promptly after making a hiring decision.  For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors . Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.  Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.

Location: Spain; Serbia; Poland; Portugal; Budva, Montenegro Action1 is an autonomous patch management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes, it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party application patching, Action1 helps organizations eliminate routine work, reduce ransomware and security risks, and protect the digital employee experience. It provides real-time vulnerability assessment and remediation across remote and on-site endpoints without requiring a VPN, while peer-to-peer patch distribution reduces bandwidth use on local networks. In 2026, Action1 was recognized as the fastest-growing founder-led cybersecurity company in America on the Inc. 5000. Action1 is led by industry veterans Alex Vovk and Mike Walters, American entrepreneurs who founded Netwrix, which has grown into an industry-leading, multibillion-dollar cybersecurity company. We are looking for a Dev Manager to lead the engineering team responsible for endpoint configuration management capabilities. You will combine engineering leadership with hands-on technical expertise to help customers define desired configurations, apply changes safely, and maintain consistent settings across their environments. Lead and develop a team of engineers, providing technical direction, mentoring, and regular feedback. Own delivery outcomes within the agreed scope, provide practical estimates, and make capacity and priority tradeoffs visible. Work with Product Management and EVP to define priorities and translate customer needs into executive reporting capabilities. Oversee the design, development, and maintenance of configuration management features, including: Configuration policies, templates, and reusable settings, including CIS Benchmark-based baselines. Assessment of endpoint configurations against supported baselines and reporting of deviations. Endpoint targeting, grouping, and policy assignment. Configuration discovery and comparison with desired state. Detection and remediation of configuration drift. Validation, staged rollout, and rollback of configuration changes where supported. Configuration status reporting, change history, and audit trails. Guide technical decisions within the assigned domain from solution design through development and production rollout, coordinating cross-cutting architecture and security decisions with their designated owners. Establish clear definitions for metrics, reporting periods, data freshness, and missing data so customers can interpret results accurately. Coordinate with Product Value and core engineering teams on source data, reporting content, access controls, and shared infrastructure. Own automated pipelines for building, testing, validating, and deploying reporting services.\ Apply AI technologies where they improve development Requirements What we're looking for Experience leading software engineers and owning the delivery and operation of production systems. Strong software engineering fundamentals and the ability to guide architecture and contribute to technical problem-solving. Excellent knowledge of Node.js, JavaScript, TypeScript, and Python. Experience building and operating AWS services in production. Hands-on experience with endpoint management, configuration automation, or systems that enforce desired state. Understanding of operating system configuration, policy evaluation, idempotent operations, and safe change execution. Experience designing systems that handle intermittent connectivity and partial failures. Strong communication skills and the ability to align engineering work with product priorities. Professional working proficiency in English for leading an English-speaking team and collaborating across functions. Nice to have Experience writing automated tests for configuration changes and remediation workflows. Proficiency in SQL. Experience with PowerShell and Windows administration. Experience with runtime isolation and sandboxing for sensitive execution. Experience in B2B SaaS, security, compliance, or data governance. Experience building high-load products with numerous endpoints. Experience with CIS Benchmarks, configuration baselines, policy versioning, and auditability. Benefits Fully remote work, giving you the flexibility you need in the modern world. A collaborative environment encouraging you to own your domain and implement best practices. Stable income, benefits, flexible working hours, and opportunities for promotion. Friendly and professional peers, eager to help and help you grow. A multitude of interesting challenges and opportunities.

Location: United States Action1 is an autonomous patch management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes, it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party application patching, Action1 helps organizations eliminate routine work, reduce ransomware and security risks, and protect the digital employee experience. It provides real-time vulnerability assessment and remediation across remote and on-site endpoints without requiring a VPN, while peer-to-peer patch distribution reduces bandwidth use on local networks. In 2026, Action1 was recognized as the fastest-growing founder-led cybersecurity company in America on the Inc. 5000. Action1 is led by industry veterans Alex Vovk and Mike Walters, American entrepreneurs who founded Netwrix, which has grown into an industry-leading, multibillion-dollar cybersecurity company. We are looking for a Dev Manager to lead the engineering team responsible for endpoint configuration management capabilities. You will combine engineering leadership with hands-on technical expertise to help customers define desired configurations, apply changes safely, and maintain consistent settings across their environments. Lead and develop a team of engineers, providing technical direction, mentoring, and regular feedback. Own delivery outcomes within the agreed scope, provide practical estimates, and make capacity and priority tradeoffs visible. Work with Product Management and EVP to define priorities and translate customer needs into executive reporting capabilities. Oversee the design, development, and maintenance of configuration management features, including: Configuration policies, templates, and reusable settings, including CIS Benchmark-based baselines. Assessment of endpoint configurations against supported baselines and reporting of deviations. Endpoint targeting, grouping, and policy assignment. Configuration discovery and comparison with desired state. Detection and remediation of configuration drift. Validation, staged rollout, and rollback of configuration changes where supported. Configuration status reporting, change history, and audit trails. Guide technical decisions within the assigned domain from solution design through development and production rollout, coordinating cross-cutting architecture and security decisions with their designated owners. Establish clear definitions for metrics, reporting periods, data freshness, and missing data so customers can interpret results accurately. Coordinate with Product Value and core engineering teams on source data, reporting content, access controls, and shared infrastructure. Own automated pipelines for building, testing, validating, and deploying reporting services.\ Apply AI technologies where they improve development Requirements What we're looking for Experience leading software engineers and owning the delivery and operation of production systems. Strong software engineering fundamentals and the ability to guide architecture and contribute to technical problem-solving. Excellent knowledge of Node.js, JavaScript, TypeScript, and Python. Experience building and operating AWS services in production. Hands-on experience with endpoint management, configuration automation, or systems that enforce desired state. Understanding of operating system configuration, policy evaluation, idempotent operations, and safe change execution. Experience designing systems that handle intermittent connectivity and partial failures. Strong communication skills and the ability to align engineering work with product priorities. Professional working proficiency in English for leading an English-speaking team and collaborating across functions. Nice to have Experience writing automated tests for configuration changes and remediation workflows. Proficiency in SQL. Experience with PowerShell and Windows administration. Experience with runtime isolation and sandboxing for sensitive execution. Experience in B2B SaaS, security, compliance, or data governance. Experience building high-load products with numerous endpoints. Experience with CIS Benchmarks, configuration baselines, policy versioning, and auditability. Benefits Fully remote work, giving you the flexibility you need in the modern world. A collaborative environment encouraging you to own your domain and implement best practices. Stable income, benefits, flexible working hours, and opportunities for promotion. Friendly and professional peers, eager to help and help you grow. A multitude of interesting challenges and opportunities.

Location: Remote - United States Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . Reddit is continuing to grow our teams with the best talent. This role is completely remote friendly within the United States. If you happen to live close to one of our physical office locations (San Francisco, Los Angeles, New York City & Chicago) our doors are open for you to come into the office as often as you'd like. As Reddit’s advertising ecosystem rapidly expands, protecting our platform, advertisers, and users from bad actors is paramount. We are seeking a Staff Threat Analyst to serve as the operational architect for Advertiser Fraud within Safety. You will have end-to-end ownership to establish the strategy, build foundational detection playbooks, and define enforcement frameworks. You will work in tight partnership with cross-functional Product, Engineering, Data Science, and Ops teams across both Safety and Ads orgs to convert adversarial insights into scalable automated defenses. This is a 0-to-1 opportunity to shape our threat response frameworks, operational playbooks, and detection pipelines from scratch. Responsibilities: Strategy & System Architecture: Formulate and execute a multi-quarter vision for advertiser fraud detection and enforcement; independently prioritize high-impact risks like account takeover (ATO), payment/billing fraud, cloaking, deceptive ads and network abuse. Deep Analytics & Investigations: Conduct deep-dive investigations into complex, multi-entity fraud networks and sophisticated adversarial tactics. Drive root-cause analysis and map cluster infrastructure to prevent recurring abuse. Product/XFN Delivery: Partner directly with Data Science and Engineering to translate investigative findings into high-precision detection logic, risk scores, and automated enforcement pipelines. Serve as the primary Safety SME interfacing with Ads Product, Ads Engineering, and Policy teams to align on shared risks. Synthesize complex adversarial dynamics into strategic guidance for senior leadership. Playbook & Methodology Development: Design, document, and standardize operational playbooks, escalation frameworks, QA standards, and feedback loops for all investigative and enforcement pathways. Qualifications & Experience: 7+ years of experience in threat intelligence, ad tech safety, trust & safety investigations, or platform integrity (focused on ad fraud, financial crime, ATO, or spam abuse). Demonstrated 0-to-1 track record of operating in ambiguous environments to build threat response frameworks. Strong proficiency in SQL, Python or R, and big data environments to independently query petabyte-scale datasets and construct adversarial network graphs. Experience using AI/LLMs as investigative copilots and partnering with ML teams to deploy LLM-based detection classifiers. Deep functional expertise in digital ad ecosystems, ad serving infrastructure, and ad-specific fraud archetypes. Preferred Qualifications: Familiarity with global ad compliance, privacy regulations, and regulatory reporting standards. Benefits: Comprehensive Healthcare Benefits and Income Replacement Programs 401k with Employer Match Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support Family Planning Support Gender-Affirming Care Mental Health & Coaching Benefits Flexible Vacation & Paid Volunteer Time Off Generous Paid Parental Leave #LI-SP1 Pay Transparency: This job posting may span more than one career level. In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/ . To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below. The base salary range for this position is: $167,500 — $234,500 USD In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable.  We will not sell your personal information or disclose it to any third party for their marketing purposes.  We will delete any recording of your interview promptly after making a hiring decision.  For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors . Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.  Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.

Location: Remote - Americas Who We Are: Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts. Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it. Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator. Our Team Members: We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond! We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply. Your Role Build Alpaca's internal infrastructure and developer platform as a product. You own the product definition and platform maturity strategy, the intake, the backlog, and the multi-quarter roadmap for Platform & Infrastructure, and you put the rails in place so DevOps, Platform, and Infrastructure teams, and the customers know what to prioritize next. Partnering directly with the VP of Engineering. Alpaca is building infrastructure for programmable finance at global scale: new countries, global markets, products that must stay centralized, and products that must be deployable in any region. This seat exists so that work has a product owner — platform maturity, CI/CD, cost efficiency and attribution, and the infrastructure dependencies that product engineering keeps discovering too late. Things You Get To Do Own infrastructure as a product. Define and evolve a platform maturity model in the open. Internal customers are Alpaca engineers. The north star matches the Platform & Infrastructure charter: self-serve infrastructure on paved golden paths – any engineer can build, ship, authenticate, observe, and scale a service without filing a ticket. You are the product owner for Foundational Infrastructure inside the TPM team: efficiency ( cost attribution / chargeback ) and the KPIs that prove the platform is getting easier to consume ( full CI/CD delivery and adoption ). Build the rails for monthly delivery. Teams already carve capacity for on-call, support, and upgrades. What remains is discovery and delivery. You make the next pull from a living roadmap obvious. You keep the central backlog and intake sane. You surface platform and infrastructure dependencies before they become surprises on someone else's roadmap. Drive platform maturity until maintenance windows disappear. Short term you will feel the pain of coordinating maintenance windows, runbooks, and market-hours constraints — because you cannot eliminate what you have not operated. The goal is 24/7 deployability across open and closed markets, globally. Make the cost a first-class product surface. Work with infrastructure engineering and Finance on attribution, chargeback, and efficiency. This requires technical judgment: you have to understand why a node, a database, or a pipeline costs what it costs. Cost is one program, not the whole job. Raise CI/CD and developer-platform adoption. Full CI/CD delivery and adoption is a stated KPI for this seat. Partner with DevOps App (ArgoCD, service mesh, API gateway) and Platform (AuthX, event streaming, DevEx) so golden paths get used, not documented and ignored. Make infrastructure portable for global scale. Distinguish what must stay centralized to serve all of Alpaca from what must be packaged and deployable in new markets Alpaca will expand to. Who You Are (Must-Haves) 7+ years as a TPM, product manager technical, or equivalent, with a substantial portion of that time owning infrastructure, platform or developer experience. You have owned a multi-team backlog, intake, and roadmap, and you have run a planning cadence that teams actually use. You are technically fluent to be an equal partner to senior/staff engineers on compute infra, deployment pipelines (CI/CD), data stores, networking, and cost drivers. While you do not need to write production Terraform; you do need to know when a proposal is hand-wavy. You get things done without a reporting line. You have influenced platform adoption across many teams. You write and operate with crisp scope. You can say what this role does not own and still leave no gap. You have worked in a market-hours-sensitive or regulated production environment, or another domain where deploy windows, change risk, and customer trust are real constraints. You use AI and automation to remove program toil rather than add tooling. Who You Might Be (Nice-to-Haves) You have stood up a platform-maturity model, paved-path program, or internal developer platform. You have eliminated or dramatically reduced maintenance windows or change-freeze culture in a production org. Multi-region or multi-entity infrastructure: packaging a platform so a new region or booking center can be stood up without a hero project. Capital markets, brokerage, or other FinTech infrastructure. How We Take Care of You: Competitive Salary & Stock Options Health Benefits New Hire Home-Office Setup: One-time USD $500 Monthly Stipend: USD $150 per month via a Brex Card Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. Recruitment Privacy Policy

Location: Remote - United States Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com . Reddit is seeking an experienced, highly analytical International Payroll Lead to own and scale our international payroll operations across LATAM, EMEA, and APAC regions. As a key individual contributor with deep cross-functional influence, you will combine data-driven execution, meticulous attention to detail, and international tax compliance to support a rapidly growing workforce. Reporting to the Sr. Global Payroll Manager, this role will help to drive major strategic initiatives—including Workday enhancements and global payroll vendor implementations—to build scalable, best-in-class operational processes. The role partners closely with Payroll Vendors and internal teams across People, Finance, Tax, Legal, Treasury, Equity, and Internal Audit to deliver accurate, timely, compliant, and employee-centered payroll outcomes. What You’ll Do: International Payroll Execution & Oversight: Manage, audit, and execute multi-country payroll delivery across 15+ international countries, including payroll inputs, validation, approvals, funding coordination, reconciliations, statutory filings, and post-payroll activities ensure high accuracy and strict adherence to strict regional pay schedules. Lead the payroll calendar and operating cadence across countries, proactively managing dependencies, cutoffs, exceptions, and risks to ensure employees are paid accurately and on time. Partner with local in-country payroll providers to maintain strict adherence to regional pay schedules and statutory processing windows. Compliance & Equity Management: Oversee international equity compensation payroll processing (RSUs, Stock Options) and ensure full regulatory compliance across international tax jurisdictions, localized statutory benefits, and reporting requirements. Systems & Scaling Initiatives: Act as functional lead for payroll technology projects, leveraging Workday to automate workflows, optimize system configurations, build custom reporting, and partner with the Sr. Global payroll Manager to implement upcoming enterprise Global Payroll solutions. Cross-Functional & Vendor Management: Partner with Benefits, People Operations, Legal, and Finance; manage external vendor relationships and third-party tax fulfillment partners to ensure seamless funds reconciliation and local tax compliance. Process Controls: Establish, document, and enforce global payroll policies, SOX controls, and standard operating procedures to streamline audit readiness (401k, Workers’ Comp, Financial Audits). Strategic Growth Projects: Support special business initiatives, including M&A integrations, new country market entries, and business-critical cross-functional launches. What We’re Looking For: Experience: 3-5 years of progressive payroll operations experience in a high-growth, publicly traded tech company with a global footprint. Education : Bachelor's degree or equivalent practical experience in payroll, accounting, finance, human resources, or a related field. Systems Expertise: Advanced proficiency with Workday Payroll (reporting, configuration, integrations) and global payroll software platforms. Technical & Analytical Skills: Advanced proficiency in Excel/Google Sheets (vlookups, index/match, pivot tables) for complex data analysis, reconciliation, and audit modeling. Domain Expertise: Thorough understanding of global equity taxation, statutory compliance, international labor laws, and multi-currency payroll distribution. Execution & Soft Skills: Strong problem-solving capabilities, high discretion handling confidential data, and exceptional communication skills to collaborate seamlessly across teams. Bonus Points Responding to internal, external, statutory, and financial audit requests, including preparation of reconciliations, control evidence, and supporting documentation. Applying automation or AI tools to payroll operations, analytics, controls, case management, or knowledge documentation. Providing high-quality customer service to employees and business partners across regions, cultures, and time zones. Working in a publicly traded, technology, or high-growth company and supporting international expansion or payroll transformation. How Success Will Be Measured Operational Excellence: Accurate, timely, and compliant payroll delivery across the international footprint. Audit & Governance: Strong controls, clean reconciliations, and audit-ready documentation. Vendor Management: Reliable vendor performance and effective resolution of payroll issues. Scalability: Scalable processes, improved automation, and clear country-level operating documentation. Stakeholder Satisfaction: Trusted partnerships and a responsive, employee-centered service experience. Benefits: Comprehensive Healthcare Benefits and Income Replacement Programs 401k with Employer Match Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support Family Planning Support Gender-Affirming Care Mental Health & Coaching Benefits Flexible Vacation & Paid Volunteer Time Off Generous Paid Parental Leave Pay Transparency: This job posting may span more than one career level. In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/ . To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below. The base salary range for this position is: $105,400 — $147,500 USD In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable.  We will not sell your personal information or disclose it to any third party for their marketing purposes.  We will delete any recording of your interview promptly after making a hiring decision.  For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors . Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve.  Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.

Location: Germany (Remote) Workplace: Remote ABOUT THE OPPORTUNITY Are you a talented linguist with a love for language and cutting-edge technology? We want YOU to join our dynamic translation pool! We're on the lookout for experts across a range of exciting fields — including Life Sciences, IT, Marketing, Legal, Finance, – but don't let that limit you. Whatever your specialization, we'd love to hear from you!   WHAT YOU’LL DELIVER - Translate content between English and your native language while preserving cultural nuance and clarity. - Edit and refine language content for accuracy, tone, and contextual relevance across digital platforms. - Apply current language standards, usage trends, and best practices to all deliverables. - Evaluate and provide structured feedback to improve language model quality. - Collaborate with Production and cross-functional teams to localize content for your language-speaking markets. - Support content development, localization, and quality assurance for digital tools and applications. - If transcreation is required, the text should be creatively adapted beyond the source to ensure it reads naturally in the target language.   QUALIFICATIONS - Native-level proficiency in the target language(s) - A graduate qualification in translation, linguistics, or language studies, OR - A graduate qualification in another field plus 2 years of full-time professional translation experience, OR - 5 years of full-time professional translation experience. - The ability to follow terminology and reference materials precisely   WHY COLLABORATE WITH LILT? - Your schedule, your rules. As an independent contractor, work when you want, as much or as little as you want. No fixed hours, no check-ins, no micromanaging. - Get paid quickly and fairly. We respect your time and your expertise. Competitive rates, prompt payments, no chasing invoices. - Work on projects that actually matter. Contribute to cutting-edge AI and language technology that is shaping how humans and machines communicate. - Be part of something bigger. Join a global community of linguists, subject matter experts, and language professionals who are advancing human knowledge together. - Grow without limits. As a Lilt contractor you get access to diverse, innovative projects that expand your portfolio and sharpen your skills across industries and domains. - Have fun doing what you love. Bring your language skills to life on projects that are as interesting as they are impactful. WHAT TO CONSIDER BEFORE APPLYING - Not ideal as a full time job or primary income source. Work availability fluctuates with project demand, making this better suited as a supplemental income stream. As a 1099 contractor, you won't receive benefits such as health insurance, paid time off, or retirement contributions, and hours are not guaranteed. - Requires reliable availability and commitment. Once you accept a task, we expect quality work and on-time delivery. Most tasks require a minimum of 2 hours per day or 10 hours per week. If your schedule is unpredictable, this may not be the right fit. - Geographic restrictions may apply. We cannot engage contractors in regions subject to international embargo or sanctions. As a 1099 contractor, you are solely responsible for your own tax obligations. We recommend consulting a tax professional before engaging. HOW TO JOIN OUR EXPERT COMMUNITY Step 1: Submit your application, including an updated copy of your CV in English. Step 2: If a test is required, you will be asked to take a test in specific domains you specialise in. Step 3: Once you are selected to join our translation team and you have passed the test, we'll guide you through the remaining onboarding steps — completing an application form, getting you set up for payments, and welcoming you into our community. AI is changing how the world communicates — and LILT is leading that transformation. LILT's mission is to make the world's information available to everyone, no matter the language they speak. Join our global community who thrive on innovation and excellence. Our collective knowledge, uniqueness, and skills deliver multilingual AI and human-verified services to Enterprises, Governments, and AI Developers around the world. Earn money. Have fun. Advance human knowledge. Work on diverse projects from anywhere, any time you want. Get paid quickly and fairly, and build your professional network in a supportive community—all through a streamlined application process tailored to your expertise. Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy. At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns, require accommodations, or would like to opt-out of the use of AI in our hiring process, please let us know at recruiting@lilt.com. LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.

Location: Ukraine Workplace: remote Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA. We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture. Who We’re Looking For: Support Analyst to join our Global Customer Support Team. This role focuses on in-depth analysis, diagnosis, and resolution of complex user cases related to the Creatio product line, as well as continuous knowledge sharing and collaboration with internal technical teams. The role is based in Poland. Responsibilities: Technical Case Analysis & Resolution Monitor the team’s support queue and proactively take cases into work Analyze and diagnose incoming technical and functional issues Resolve user cases related to Creatio product functionality Implement technical tasks such as building business processes, configuring integrations, and adjusting system behavior Provide clear algorithms and recommendations for implementing additional business logic Identify product issues and collaborate with development teams by submitting detailed bug reports Keep users informed about case progress and resolution status Handle escalations and complex customer situations Collect and process feedback related to resolved cases Customer Communication Communicate with users via phone and email in a clear and professional manner Provide telephone consultations on Creatio products and related services Conduct remote sessions to support issue investigation and resolution Knowledge Base & Documentation Create, update, and maintain knowledge base articles Contribute to troubleshooting guides and technical documentation Provide feedback and improvement suggestions to the Academy team Problem Analysis & Continuous Improvement Analyze recurring issues and customer feedback to identify underlying problems Collaborate with cross-functional teams, including developers and cloud administrators, to improve product stability and support processes Requirements: Experience in technical or customer support roles Strong understanding of HelpDesk / ServiceDesk processes Comprehensive knowledge of relational database concepts Proficiency in SQL Understanding of PC architecture and computer networks Foundational programming knowledge and understanding of OOP principles Ability to analyze complex issues, identify root causes, and propose effective solutions Strong verbal and written communication skills Ability to work collaboratively with cross-functional technical teams Capability to manage multiple tasks and priorities effectively English proficiency at B2 level or higher What you should expect from us: Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential. Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally. Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one. Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve. Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.

Location: Poland Workplace: remote Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA. We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports. In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture. Who We’re Looking For: Support Analyst to join our Global Customer Support Team. This role focuses on in-depth analysis, diagnosis, and resolution of complex user cases related to the Creatio product line, as well as continuous knowledge sharing and collaboration with internal technical teams. The role is based in Poland. Responsibilities: Technical Case Analysis & Resolution Monitor the team’s support queue and proactively take cases into work Analyze and diagnose incoming technical and functional issues Resolve user cases related to Creatio product functionality Implement technical tasks such as building business processes, configuring integrations, and adjusting system behavior Provide clear algorithms and recommendations for implementing additional business logic Identify product issues and collaborate with development teams by submitting detailed bug reports Keep users informed about case progress and resolution status Handle escalations and complex customer situations Collect and process feedback related to resolved cases Customer Communication Communicate with users via phone and email in a clear and professional manner Provide telephone consultations on Creatio products and related services Conduct remote sessions to support issue investigation and resolution Knowledge Base & Documentation Create, update, and maintain knowledge base articles Contribute to troubleshooting guides and technical documentation Provide feedback and improvement suggestions to the Academy team Problem Analysis & Continuous Improvement Analyze recurring issues and customer feedback to identify underlying problems Collaborate with cross-functional teams, including developers and cloud administrators, to improve product stability and support processes Requirements: Experience in technical or customer support roles Strong understanding of HelpDesk / ServiceDesk processes Comprehensive knowledge of relational database concepts Proficiency in SQL Understanding of PC architecture and computer networks Foundational programming knowledge and understanding of OOP principles Ability to analyze complex issues, identify root causes, and propose effective solutions Strong verbal and written communication skills Ability to work collaboratively with cross-functional technical teams Capability to manage multiple tasks and priorities effectively English proficiency at B2 level or higher What you should expect from us: Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential. Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally. Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one. Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve. Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.

About the Company The company is a fast-growing startup developing payment infrastructure solutions in crypto and working with international clients across multiple markets, focusing on scalable financial products and seamless payment experiences. About the Role: We are looking for a responsible and detail-oriented Chargeback & Fraud Specialist to manage notifications from acquiring banks and processors, communicate with merchants, and ensure full compliance with international card schemes. This role is ideal for a professional with experience in acquiring, anti-fraud, or risk management who wants to grow in a dynamic fintech environment. Responsibilities: - Receive and process chargeback and fraud-related notifications from acquirers (banks and processing partners). - Ensure all incoming data complies with Visa and Mastercard requirements. - Timely notify merchants about chargebacks and fraud cases, providing full details. - Consult merchants on received notifications, explain reasons for chargebacks, and identify potential risks. - Maintain internal case logs, including reports, notification templates, and correspondence records. - Collaborate with internal teams to analyze fraud patterns, prevent recurring cases, and improve notification processes. - Participate in the development and implementation of internal procedures for processing chargeback and fraud-related information. Requirements: - Experience in acquiring, anti-fraud, risk management, or merchant support. - Knowledge of international payment systems and chargeback processing principles (Reason Codes, Dispute Lifecycle). - Ability to process and systematize information from multiple sources. - Strong attention to detail, responsibility, and ability to meet deadlines. - Excellent communication skills and proficient written English (for merchant communication). - Experience with Visa Risk Monitoring Program (VRMP), Mastercard Merchant Monitoring Program (MMP), and Chargeback Monitoring Programs (VCMP/MCMP) is a plus. - Russian - native. - English - fluent. Conditions: - Competitive compensation package (fixed + bonus). - Fully remote. - Opportunity to scale and develop the business.