Location: Perm; Moscow
Workplace: hybrid
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
THE ROLE
We are hiring a Tech Lead, Parental Controls. You will build the team and the service that checks a player's age and gets a parent's consent before a child can buy.
This is a coding role. You write production code at least half of your week, you make the architecture decisions, and you hire the engineers who build this with you.
Responsibilities
WHAT YOU WILL DO
Write production Go and TypeScript: the status API, token validation, consent rules, the standalone widget and the web SDK
Own the architecture and write it down
Hire and grow a team of about six backend, frontend and QA engineers: write the role profiles, run the interviews, onboard each person
Set up how the team works: code review, CI, releases, on-call, AI coding tools in the repositories
Keep children's data safe: token validation, consent records, no decision from a result that only the browser reports
Work with Legal, Security teams on requirements, dependencies and release gates
WHAT YOU WILL WORK WITH
Go, go-kit, gRPC and REST, PostgreSQL, Redis, RabbitMQ, Temporal; TypeScript with Angular and React; OpenTelemetry and Datadog; Docker, Kubernetes, GitLab CI; a third-party age-verification and consent vendor.
REQUIRED
7+ years in software engineering, Go as your main language for the last 3+ years. You still write and ship code
2+ years as a tech lead or team lead of 4+ engineers, with hiring experience: you have built a team or a large part of one
Backend depth: API design, PostgreSQL, message queues, idempotent integrations with third-party APIs, workflow orchestration (Temporal or similar)
TypeScript: enough to review React or Angular code and design a small embeddable web SDK
Security basics for identity flows: JWT, OAuth2, webhook signatures, XSS, CSRF, CSP
Operations: Docker, Kubernetes, CI/CD, tracing and metrics, on-call for a service you own
Daily use of AI coding tools (Claude Code, Codex, Cursor), including their setup for a repository
English at B2 or higher
BENEFITS
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we're not just building a business; we're cultivating a community that values creativity, collaboration, and the transformative power of play.
EMPLOYMENT DETAILS
Location: Perm or Moscow, hybrid
Employment Type: Full-time
Schedule: 10:00-19:00 (flexible)
Contract: Employment agreement
EQUAL EMPLOYMENT STATEMENT
Xsolla is dedicated to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, language, sexual orientation, national origin, genetics, political beliefs, disability, age, marital status, social background or other characteristics.
We are committed to compliance with all fair employment practices regarding citizenship and immigration status.
CONTACT
If you have questions regarding our hiring practices, please contact careers@xsolla.com. For more vacancies, visit xsolla.com/careers.
Location: Tel Aviv, Israel
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
The
Legal Counsel
provides senior, practical, risk-based legal counsel at the intersection of cybersecurity,
Artificial Intelligence,
cloud
compute and
services,
physical security, supply chain
and
technology oriented
regulatory compliance.
The
counsel
will
work closely with Security
teams to support their efforts to address the needs of
t
he
c
ompany
's various
business
units
, and
enable
the attainment of the company's
business and product objectives while protecting the company from obligations that are unclear, disproportionate, operationally unachievable, or inconsistent with the company’s security posture. The role is expected to lead cross-functional initiatives, not only respond to individual legal requests.
Your responsibilities will include
Security
terms
in c
ustomer contracts
Review, draft, and negotiate cybersecurity,
physical security
compliance
, ,
supply chain
and resilience provisions in customer
documents
, including MSAs, DPAs, security addenda, order forms, and related schedules.
Advise on security-control commitments, audit and assessment rights, incident-notification
obligations
.
penetration
testing, business continuity, data retention and deletion, subcontractors, cloud services, and allocation of liability.
Translate technical controls and architecture into clear, supportable contractual language without overstating capabilities or creating unbounded obligations.
Advise Product and Engineering on customer-driven requirements and translate recurring negotiations into scalable product, policy, and commercial positions.
Support Sales and Customer Success with timely, commercially pragmatic guidance during strategic and high-value transactions.
Certifications, audits, and external assurance
Provide legal support for security certifications, attestations, and assurance programs, such as ISO 27001, SOC 2, PCI DSS, or other frameworks relevant to the company.
Review certification scope, statements, evidence-sharing terms, management representations, auditor engagement terms, confidentiality obligations, and external communications.
Help ensure that customer-facing descriptions of certifications and controls are accurate, current, and do not imply broader coverage than the underlying assessment supports.
Partner with Security and Compliance on remediation plans, audit findings, regulator or customer inquiries, and the controlled disclosure of reports and evidence.
Security governance, regulatory advice, and risk
Managing
DORA, NIS2, CRA
frameworks, serving as principal point of contact
with
authorit
ies in this respect.
Monitor and interpret cybersecurity, operational resilience digital-services, and technology requirements applicable to the company’s products, services, customers, and geographic footprint.
Assist in supporting physical security units
A
ssist the company GRC to a
dvise on security policies, standards, risk acceptance, third-party risk, cloud governance, secure development practices, vulnerability disclosure, and responsible use of emerging technologies, including AI where applicable.
Participate in security and product governance forums and provide legal input to material risk decisions, secure development practices, control exceptions, product launches, vendor onboarding, and significant architecture or service changes.
Incident readiness and response
Support preparation and maintenance of cyber-incident response plans, notification matrices, decision logs, tabletop exercises, and external communication protocols.
Operations
and enablement
Assessment and adoption
of reference
to specific legislation and regimes.
Develop playbooks, clause libraries, decision trees, intake forms, templates, and training that enable consistent handling of security-related legal work.
Define service levels and prioritization rules with Legal and Security; track volume, cycle time, recurring negotiation themes, exceptions, and material commitments.
Deliver practical training to Security, Sales, Product, Engineering, Procurement, and Customer Success teams.
Recommend process and tooling improvements that reduce manual work while maintaining appropriate legal and security review.
We expect you to have
Law degree and admission to practice, or equivalent professional legal qualification in a relevant jurisdiction.
5+
years of relevant legal experience, including significant in-house responsibility for technology, cybersecurity, cloud services, product counseling, commercial contracts, or regulated products.
Demonstrated progression into a senior counsel, legal director, or comparable leadership role with ownership of complex, business-critical matters.
Demonstrated experience negotiating customer security and data-protection terms and advising Security, Product, Engineering, and executive stakeholders.
Working knowledge of common security and assurance frameworks and the ability to understand technical concepts sufficiently to assess legal and contractual implications.
Strong judgment, concise drafting, executive communication, strategic project management, and the ability to prioritize multiple time-sensitive matters in a commercial environment.
High integrity and discretion when handling privileged, confidential, security-sensitive, or incident-related information.
It will be an added bonus if you have:
Senior in-house experience with a SaaS, cloud, cybersecurity, enterprise technology, or other business-to-business technology company.
Experience supporting security certifications, external audits, trust centers, public-sector customers, or highly regulated customers.
Experience
with global cybersecurity and resilience regimes and with coordinating advice across multiple jurisdictions.
Experience building scalable legal intake, contract playbooks, knowledge bases, workflow automation, or legal-operations programs.
Prior work involving cyber affairs, government, defense, international or regional legal matters, or other high-stakes regulated environments.
An advanced degree or formal specialization in international law, technology law, cybersecurity, privacy, or a related discipline.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
The Senior Producer, Video joins Harvey's Creative Operations team to lead end-to-end video production that brings the Harvey brand to life across campaigns, social series, product storytelling, and customer narratives. The team sits within Harvey's creative studio and partners with designers, motion artists, and cross-functional marketing stakeholders to produce high-quality visual content at startup speed. You'll work with our senior producers to plan and run productions: scopes, budgets, schedules, crews, vendors, and delivery. You'll work with the Creative Directors leading video and the Content & Social team every day, turning their ideas and roadmap into realistic production plans and helping get finished work out on time. The role includes regular travel for shoots.
WHAT YOU'LL DO
- Support production across Harvey's video slate from brief through delivery. That includes recurring social series, executive content, event coverage, product launches, use-case explainers, and brand campaigns. You'll often juggle several projects at once on one- to two-week turnarounds, and lead smaller productions yourself.
- Take in briefs from Creative Directors and Content & Social leads, and coordinate with Product Marketing, Brand, Comms, and Events to secure inputs. Ask the questions that clarify objectives, audience, and deliverables, flag gaps before they become problems, and plan shoots around every channel version and cutdown.
- Help manage timelines, budgets, and scopes of work, and keep stakeholders informed across every workstream.
- Source, book, and coordinate production agencies, freelance crews, editors, and post vendors, and help grow the vendor roster as the program scales.
- Support shoots in the studio, at the office, on location, and at events, with executives and non-professional talent. That covers preparing interview subjects, locations, permits, talent releases, call sheets, equipment, travel, and on-set logistics.
- Run post-production with editors, motion designers, and post vendors through edit, sound, color, captions, and platform deliverables. Keep review rounds tight and projects moving, often while you're in pre-production on the next shoot.
- Manage the organization and storage of final files, project files, and raw footage from vendors and editors, so every asset is easy to find and reuse. Help build and maintain the processes, templates, and systems the team relies on: intake, scheduling, budget tracking, asset management, release tracking, and gear.
WHAT YOU HAVE
- 6+ years of professional video production experience, in-house at a technology company or at an agency or production company, with a strong focus on live-action productions from brief through delivery.
- A track record producing high-volume social video: recurring series, vertical and short-form formats, event content, and fast-turn edits for LinkedIn, YouTube, Instagram, and X.
- Experience sourcing and managing production agencies, vendors, and freelance crews across the full production lifecycle, including budgets, scopes of work, and contracts.
- Experience producing shoots with executives and other non-professional talent, and knowing how to make a senior subject comfortable on camera.
- Strong post-production skills. You know the workflow from assembly through finishing and delivery, and you have working knowledge of Premiere Pro, After Effects, DaVinci Resolve, and Frame.io http://Frame.io.
- Strong organization. You run pre-production and post across multiple projects at once, against competing deadlines and budgets, and you're comfortable with regular travel.
- Strong interpersonal skills and calm under pressure. You keep internal stakeholders and external partners aligned without being the loudest person in the room, and you bring structure to ambiguity.
Nice to Have
- Experience in legal, financial services, or another professional services environment where the subjects are senior and the subject matter is technical, and an interest in the legal industry.
- Experience with product launches, keynotes, or major marketing moments at scale.
- Knowledge of delivery formats and platform requirements across web, social, events, and sales enablement.
- Experience building or scaling video production programs or workflows.
- Hands-on shooting or editing for small, fast productions.
COMPENSATION
$128,800 - $177,100 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-LR1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Berlin
Workplace: Hybrid
At Upvest, we are on a mission to make investing as easy as spending money. Upvest empowers businesses to offer a wide range of investment products and the best experience in the field of capital market investment and retirement planning. Upvest’s Investment API is easy to integrate so that fintechs and financial institutions can save resources and fully focus on their core business.
We are proud to partner with Europe’s leading Fintechs and financial institutions such as DKB, Revolut, N26 and Raisin. Founded in 2017 by Martin Kassing, Upvest now brings together over 270 talented professionals from more than 70 nationalities. Upvest is backed by €280M in total funding from world-class investors, including BlackRock, Tencent, Sapphire Ventures, and Bessemer Venture Partners, Earlybird, Notion Capital, and Motive. Our latest €105M funding round in March 2026 - led by Sapphire and Tencent - serves as a massive catalyst for our growth, allowing us to offer premier investment experience.
ABOUT THE ROLE:
The Growth team at Upvest is driving our go-to-market activities, spanning across Marketing, Sales and Customer Success. Our mission is to become the Investment-as-a-service category leader for Europe's leading brokers, banks, wealth managers, and non-financial platforms. We're honoured to work with some of Europe's leading brands in a fast moving and expanding market already and are just getting started.
As Upvest enters the next stage of growth, we are seeking a highly motivated and outcome-driven Account Executive to join us. All our team efforts are centred around the client and give you the opportunity to work with high autonomy coupled with inspirational leadership. Working in the Growth team combines impactful work with a relaxed and fun atmosphere. We have established strong practices around feedback, team health and social events.
In this role, you will work directly with our Director Business Development DACH https://www.linkedin.com/in/alexander-reichhardt-87b6a9b0/Sven Loeckel https://www.linkedin.com/in/sven-loeckel-10824858/ to drive our Financial Institutions sales - winning and delighting our clients and collaborating closely with our growth and launch teams to help large financial institutions to digitise their investing propositions. You’ll leverage your expertise in financial services and sales to understand our clients’ needs and craft a compelling commercial proposition for them. This is an opportunity to own sizeable client relationships and thus having a direct impact by both driving the Upvest business and transforming the retail investment market.
WHAT YOU’LL DO:
- Own the cross-functional sales cycle until contract closing to meet or exceed sales targets
- Build the business by consultatively understanding our clients’ needs and developing compelling sales materials that communicate the Upvest value proposition effectively
- Build and maintain strong client and industry relationships through regular client calls and networking events
- Contribute to our sales enablement efforts and process improvement by sharing client insights and driving best practice
- Enable a seamless client onboarding experience via effective communication with our implementations team
WHAT YOU BRING:
- Experience: You have 3 – 6 years of experience in sales-related roles, ideally within investments, banking, or wealth management, preferably in a B2B environment and working with API-based products. Alternatively, you have 4–6+ years of experience at a specialised financial services consultancy, working on IT infrastructure-related projects, ideally within the investment services space
- Industry Exposure: You have previous experience in investments and securities trading, along with a strong interest in software- and infrastructure-as-a-service products (e.g. BaaS)
- Client-centric sales: You have demonstrated expertise with B2B sales methodologies, such as solution/consultative selling as well as practical application of industry best practices, always starting with the clients needs’
- Stakeholder management Skills: You have demonstrated strong leadership skills, are able to communicate well with different stakeholder groups, and are not afraid to challenge assumptions internally or externally
- Negotiation Skills: Strong relationship-building and negotiation skills, with the ability to create trust, effectively handle objections and present compelling pitches
- Project Management: Hands-on, proactive ownership of complex projects, including ensuring consistent and reliable communication with multiple client and internal stakeholders and diligent internal documentation
IT’S GREAT IF YOU HAVE:
- Experience selling to banks or wealth managers
- Industry Knowledge - thorough understanding of the investment industry, its current trends and competitive landscape
- Professional Network: Strong professional network in the investment industry
- Location Preference: Preference for candidates located in Berlin / remote Germany and fluent in German (C2 or native)
HOW WE UPVEST IN YOU:
- Best-in-class AI tools: Every Upvenger has €20,000 per year to spend on the best AI tools available — so you're always working with the most powerful models and tooling on the market.
- Impact-driven work: We’re building the infrastructure that will power the future of investing in Europe. It’s complex, ambitious, and meaningful. You’ll work with modern technologies and create something entirely new. No legacy systems, no limits.
- Wellbeing: Recharge with 30 days of annual leave and maintain a healthy lifestyle with sports benefits. Access confidential professional coaching and enjoy the flexibility to work remotely abroad for up to 183 days a year. Recharge with UpRest, a one-month fully paid sabbatical after every 4 years of working at Upvest.
- Development: Growth is in our DNA. Each Upvenger has access to a personal development budget and the freedom to decide how to use it.
- Compensation and equity: We believe that all Upvengers contribute to our success and deserve a competitive, above-market salary and a participation in our employee equity program.
- Team celebrations: Participate in company-wide events, such as UpFest, dinners, offsites and our Holiday party, to connect with colleagues and celebrate our achievements.
- Inclusion: We’re committed to a culture where everyone belongs and thrives. Our Employee Resources Groups foster inclusion and connection, like Upfem for our female Upvengers, or UpVergent supporting neurodivergent Upvengers and allies.
OUR VALUES:
- Make it easy for others. We simplify the complex and act with the best intentions.
- Own the outcome. We are proactive, fast and confident to get the job done, valuing progress over perfection.
- Rise to the challenge. We aim high and push the boundaries. We stay curious, learn and celebrate our wins together.
- Tell the story. We start with the Why to align on purpose. We are transparent and share knowledge to empower and inspire others.
Upvest is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Location: Intellias
Meet your recruiter
Yuliia Serednia
yuliia.serednia@intellias.com
https://www.linkedin.com...
Vacancy details
ITSM
Support Engineer
Senior
Ukraine
Remote
APPLY NOW
REFER A FRIEND
Let’s connect people globally! With a first-class team of engineers, Intellias provides and supports top-level services in the telecom sector all over the world. Join in and be among those who create the future of communications! We welcome motivated individuals eager to grow their skills in enterprise-grade telecom support operations.
What project we have for you
Our client, a leading software and services provider for communications and media companies, is establishing the Support and Maintenance team for newly launched project in Ukraine, so looking for strong and motivated support personnel with experience in operating high-performing, scalable, enterprise-grade applications and frameworks (On-prem OpenShift, Kubernetes, HBase, Kafka). You will be part of a talented software engineering team that is servicing the next generation of our product using micro services technology stack.
Take responsibility on operations and support of Production BSS (Telecom Billing, rating, ordering, PCRF, network provisioning, IVR, Product catalog and API) IT project in ensuring the Maintenance and services operations SLA. Ensure solution meets customer business and technical needs by leveraging out clients IT assets and best practices while considering IT strategic goals.
What you will do
In one sentence:
Responsible to monitor perform ticket analysis, service interruption analysis, timely resolution or the incidents, failures and to minimize business impact by providing and developing work arounds.
Responsibilities:
Troubleshoot and resolve application issues, implementing work arounds and proactive measures to prevent future occurrences.
Participate in on-call rotations and provide timely incident response and resolution.
Perform ticket analysis, service interruption analysis.
Ensure timely resolution or escalation within the agreed SLA. This includes creating a positive customer support experience and building strong relationships through understanding the problem, communicating promptly on progress, and handling customers with a professional attitude.
Analyze and fix order fallouts from various applications, journalize manual billing requests, process payments, and customize miscellaneous activities
What you need for this
Critical Experience:
Business Support System (BSS) experience is a must (billing, telecom billing, CRM, telecom CRM, ordering, logical inventory, product catalog – some of these modules experience is needed, and understanding how they are linked together)
Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience).
Proficiency in scripting languages such as Shell, Python or Bash.
Familiarity with containerization tools like Docker and container orchestration tools like Kubernetes.
Must have experience of working with microservices.
Experience with monitoring and logging tools (e.g., Prometheus, ELK stack, Grafana).
Proficiency in Core Java and Java scripting.
Practical experience with NoSQL databases, such as Couchbase and HBase.
Hands-on expertise in PostgreSQL.
Proficiency in English communication, both written and verbal.
Familiarity with Business Support System (BSS).
Requirements:
6+ years of experience
Willing to work in shifts and weekend support model.
Strong problem-solving skills and the ability to work effectively in fast-paced environments.
Must have the ability to see the full End to End picture, including impact on the customer.
Ability to lead technical issues independently and sharing guidance to other team members
Will be a plus:
Familiarity with Fuse, Camel, and Spring Boot is a plus.
Knowledge of REACT and Redux is considered an added advantage.
What it’s like to work at Intellias
At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.
We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.
We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.
Skills
BSS
Docker/Kubernetes
Grafana
Linux
PostgreSQL
Prometheus
REST
Location: Armenia
Who we are
We are a global wealth-tech company powering the next generation of trading. We deliver cutting-edge centralised trading solutions and robust B2B financial infrastructure. Our proprietary trading platform offers clients seamless access to stocks, ETFs, bonds, futures, options, swaps, funds, and currency pairs- all within a single, multi-currency account.
We believe in the boundless flow of capital and information. Whilst developing EXANTE, we saw technology as a means to improve global connectivity of the financial services industry. Over the years, we have earned a reputation for providing superior service and for getting the results our clients and customers want.
Most importantly, people have come to know us for our technological insights and focus on privacy. Our inspiration stems from the talent and ambition of our clients. We are offering an ecosystem of financial products and services that would provide the most tailored assistance to traders.
Our culture
Everything at EXANTE starts with our people. We bring together almost 800 minds across 70 locations. We place trust in our team with real autonomy - the freedom to drive change across products, processes and everything in between. That trust fuels innovation, and the demands of the markets build resilience; we adapt, push forward, and we look after each other while we do it.
That freedom is matched by real investment in growth: we back our people with ongoing learning, hands-on development and the kind of stretch opportunities that turn good careers into great ones.
About The Role
We are looking for a highly motivated, customer-focused person to join our Service Desk as the first point of contact for new and existing employees. With offices in Riga, Warsaw, London, Valletta, Limassol, Tbilisi, Almaty, Hong Kong and many remote colleagues, you will make sure every newcomer has a smooth first day, every leaver is offboarded securely, and every everyday IT request is picked up quickly.
The work is process-driven: requests are handled in Jira Service Management and Slack, and every standard operation (onboarding, offboarding, granting access, issuing a laptop) is described in step-by-step instructions in our internal knowledge base. You will handle about 150–250 requests per month.
Reporting Line
— Service Desk Lead
Worksite
— Remote
What You Will Do
New hire onboarding:
• Process onboarding requests: check that the corporate account and the standard set of accesses are ready before the new hire's first day
• Be the primary contact for new employees on their first working day and run the technical onboarding session: laptop setup and first login, the corporate app portal, browser, messenger, mail, calendar, cloud storage, task tracker, VPN, telephony, 2FA and password manager
• Make sure all accounts and tools are activated and follow up on anything left open
Employee offboarding:
• Process offboarding requests strictly according to the company policy: suspend the corporate account, transfer mailbox and documents to the manager, revoke access to corporate systems
• Arrange the return of corporate equipment, device wipes and asset record updates
Access management:
• Grant, change and revoke access to corporate services according to documented instructions: mail groups and aliases, shared mailboxes and drives, messenger groups, telephony, business applications, password manager and others
• Manage seats for SaaS, AI and developer tools: check free licences, send invitations, revoke seats on offboarding
• Follow information security rules: access is granted only after formal approval
Corporate equipment:
• Handle laptop handover requests so that new employees have a ready device on day one; coordinate delivery with Office Managers
• Process equipment returns, replacements, laptop buyouts and peripheral requests
• Keep asset records up to date in the asset management system
Daily 1st line support:
• Respond to employee requests in Slack, the Service Desk portal and e-mail, with the first reply within one hour
• Log, categorise and track all requests in Jira
• Troubleshoot typical issues: passwords and 2FA, mail and calendar, messenger, VPN and connectivity, macOS and Windows laptops, software installation, printers, access to internal business applications, telephony
• Handle device-management notifications and follow up with users
• Escalate complex issues to L2 / engineering teams with a clear description and the steps already taken
SLA and documentation:
• Meet SLAs for response and resolution times, keep customers updated on request status and close requests only with their confirmation
• Keep ticket updates accurate and log working time
• Document new or non-standard solutions and keep onboarding instructions and checklists in the knowledge base up to date
• Submit a short weekly report on completed work, blockers and priorities
What We Are Looking For
• No prior professional IT or Service Desk experience required: we hire for attitude, aptitude and communication skills
• English at B2 level or higher (mandatory): you will communicate with a diverse, international workforce
• Stress tolerance: you stay calm and professional on busy onboarding days and in urgent situations
• A genuine desire to help people and a service-oriented mindset
• Clear, friendly written and verbal communication
• Patience and focus for high-volume, repetitive tasks
• Attention to detail and discipline: you follow instructions and security rules exactly
• Eagerness to learn new systems and procedures
• Confident user of macOS and Windows
• Knowledge of Google Workspace or Microsoft 365
• Experience with Slack or a similar messenger (Teams, Discord, Mattermost)
• Experience with Jira or other task trackers (Trello, ClickUp, etc.)
• Ability to write clear instructions for end users
Nice to have:
• Experience in customer support, helpdesk or technical support
• Russian language: part of the internal documentation and many requests are in Russian
• Experience with ITSM / Service Desk systems
• Experience with password managers
• Experience with MDM / device management tools
• Basic understanding of VPN and networking
EXANTE is a global prime broker backed by proprietary technology and dedicated service. All regulated group companies and fully controlled affiliates and subsidiaries are committed to compliance with data protection laws, including the GDPR. We process personal data in line with the GDPR principles of fairness, purpose limitation, transparency, data minimisation, storage limitation and deletion, accuracy, confidentiality and integrity, and accountability. We rely on legitimate interests to assess and manage your application, after determining that our interests are not overridden by your rights and interests. You have the rights of access, rectification, data portability, erasure, restriction of processing, and objection to processing. To exercise your rights or contact our Data Protection Officer, please see our GDPR policy at https://exante.eu/gdpr/.
We retain recruitment data only for as long as necessary for the purposes described above, after which it will be securely deleted unless we are required to keep it longer to comply with law or you consent to a longer retention.
Where personal data is transferred outside the EEA, it will be protected to a standard at least equivalent to that sought by the GDPR. Personal data is safeguarded by technical and organisational measures that are reviewed and updated regularly. This website is not intended for individuals under 18 and we do not knowingly collect data relating to children.
Location: Singapore, Singapore
OKX
will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
The Strategic Markets and Global Marketing teams are responsible for accelerating sustainable growth across OKX’s priority markets. We work across regions and functions to identify opportunities, develop market strategies, strengthen execution, and build repeatable operating models that can scale globally.
We are looking for a Chief of Staff to serve as a trusted strategic and operational partner to the Executive Vice President of Global Markets and Marketing. This is a high-impact role at the intersection of strategy, market expansion, business performance, and organizational execution.
You will translate strategic priorities into clear operating plans, drive high-priority cross-functional initiatives, improve decision-making through rigorous analysis, and ensure alignment across regional and global teams. You will also act as a connective layer between the Strategic Markets and Global Marketing leadership teams and key partners across Product, Marketing, Business Development, Operations, Finance, Legal, Compliance, and other functions.
The ideal candidate combines strong commercial judgment, analytical rigor, executive presence, and hands-on execution. You are comfortable navigating ambiguity, challenging assumptions, and taking ownership of complex initiatives from initial problem definition through to measurable results.
What You’ll Be Doing
Strategic Planning and Execution
Partner directly with the Executive Vice President of Global Markets and Marketing to define priorities, develop strategic plans, and translate objectives into clear initiatives, milestones, and areas of accountability.
Drive the annual and quarterly planning processes for Strategic Markets and Global Marketing, ensuring alignment between regional priorities and broader company objectives.
Lead complex, high-priority initiatives spanning multiple markets, business units, and functional teams.
Identify execution risks, dependencies, and organizational gaps early, and work with stakeholders to resolve them.
Ensure key decisions are translated into action, with clear ownership, timelines, and measurable outcomes.
Market Growth and Business Performance
Develop data-driven analyses and recommendations regarding market expansion, investment allocation, customer growth, partnerships, and other strategic opportunities.
Monitor market performance, commercial trends, competitive developments, and emerging risks across priority markets.
Partner with regional leaders to assess performance, identify growth opportunities, and strengthen local market strategies.
Build business cases and scenario analyses to support resource allocation and investment decisions.
Help develop repeatable market-entry and growth playbooks that can be applied across regions while accounting for local market conditions.
Operating Cadence and Governance
Establish and continuously improve the operating cadence for Strategic Markets and Global Marketing, including leadership meetings, business reviews, planning sessions, and regional performance reviews.
Develop dashboards and management reports that provide leadership with a clear view of performance, priorities, risks, and required decisions.
Create effective governance mechanisms for cross-functional initiatives, ensuring appropriate escalation and timely decision-making.
Maintain disciplined follow-through on leadership decisions, commitments, and strategic initiatives.
Improve the quality and flow of information among regional teams, functional partners, and senior leadership.
Executive Advisory and Decision Support
Serve as a trusted thought partner to the Executive Vice President of Global Markets and Marketing on strategic, commercial, operational, and organizational matters.
Synthesize complex information into clear insights, recommendations, executive briefings, and materials that support decision-making.
Prepare presentations, business reviews, strategic updates, and other materials for senior leadership.
Represent the Strategic Markets and Global Marketing leadership teams in selected meetings and initiatives, ensuring continuity, alignment, and follow-through.
Cross-Functional Leadership
Build strong relationships with regional leaders and global stakeholders across Product, Marketing, Business Development, Operations, Finance, Legal, Compliance, HR, and Communications.
Act as a connector across teams, clarifying objectives, resolving competing priorities, and removing barriers to execution.
Lead special projects and time-sensitive initiatives that do not have a natural owner elsewhere in the organization.
Support organizational planning, resource prioritization, and ways of working as the Strategic Markets and Global Marketing function evolves.
Promote a culture of accountability, collaboration, transparency, and high performance.
What We Look For In You
Experience in strategy, business operations, management consulting, investment banking, technology, fintech, financial services, or a similarly fast-paced and analytical environment.
Demonstrated experience partnering directly with senior executives and influencing leaders across multiple functions and markets.
A strong track record of leading complex, cross-functional initiatives from strategy through execution.
Strong commercial judgment and the ability to connect market insights, customer needs, business performance, and company priorities.
Excellent analytical and problem-solving skills, including experience developing business cases, performance analyses, and executive-level recommendations.
Exceptional written and verbal communication skills, with the ability to distill complex topics into clear decisions and action plans.
Strong executive presence and the ability to build trust with stakeholders across different functions, cultures, and levels of seniority.
High ownership, sound judgment, and a willingness to operate at both strategic and hands-on levels.
Ability to thrive in ambiguity, adapt quickly, and maintain momentum in a rapidly changing environment.
High integrity and discretion when handling confidential or sensitive information.
Professional fluency in English.
Nice to Haves
Experience in crypto, fintech, digital assets, payments, or another highly regulated and rapidly evolving industry.
Experience supporting international expansion or managing initiatives across multiple geographic markets.
Prior experience as a Chief of Staff, strategy leader, business operations leader, or regional operator.
Familiarity with go-to-market strategy, growth planning, partnerships, and regional operating models.
Additional language capabilities relevant to OKX’s international markets.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Hong Kong, Hong Kong SAR
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
The Strategic Markets and Global Marketing teams are responsible for accelerating sustainable growth across OKX’s priority markets. We work across regions and functions to identify opportunities, develop market strategies, strengthen execution, and build repeatable operating models that can scale globally.
We are looking for a Chief of Staff to serve as a trusted strategic and operational partner to the Executive Vice President of Global Markets and Marketing. This is a high-impact role at the intersection of strategy, market expansion, business performance, and organizational execution.
You will translate strategic priorities into clear operating plans, drive high-priority cross-functional initiatives, improve decision-making through rigorous analysis, and ensure alignment across regional and global teams. You will also act as a connective layer between the Strategic Markets and Global Marketing leadership teams and key partners across Product, Marketing, Business Development, Operations, Finance, Legal, Compliance, and other functions.
The ideal candidate combines strong commercial judgment, analytical rigor, executive presence, and hands-on execution. You are comfortable navigating ambiguity, challenging assumptions, and taking ownership of complex initiatives from initial problem definition through to measurable results.
What You’ll Be Doing
Strategic Planning and Execution
Partner directly with the Executive Vice President of Global Markets and Marketing to define priorities, develop strategic plans, and translate objectives into clear initiatives, milestones, and areas of accountability.
Drive the annual and quarterly planning processes for Strategic Markets and Global Marketing, ensuring alignment between regional priorities and broader company objectives.
Lead complex, high-priority initiatives spanning multiple markets, business units, and functional teams.
Identify execution risks, dependencies, and organizational gaps early, and work with stakeholders to resolve them.
Ensure key decisions are translated into action, with clear ownership, timelines, and measurable outcomes.
Market Growth and Business Performance
Develop data-driven analyses and recommendations regarding market expansion, investment allocation, customer growth, partnerships, and other strategic opportunities.
Monitor market performance, commercial trends, competitive developments, and emerging risks across priority markets.
Partner with regional leaders to assess performance, identify growth opportunities, and strengthen local market strategies.
Build business cases and scenario analyses to support resource allocation and investment decisions.
Help develop repeatable market-entry and growth playbooks that can be applied across regions while accounting for local market conditions.
Operating Cadence and Governance
Establish and continuously improve the operating cadence for Strategic Markets and Global Marketing, including leadership meetings, business reviews, planning sessions, and regional performance reviews.
Develop dashboards and management reports that provide leadership with a clear view of performance, priorities, risks, and required decisions.
Create effective governance mechanisms for cross-functional initiatives, ensuring appropriate escalation and timely decision-making.
Maintain disciplined follow-through on leadership decisions, commitments, and strategic initiatives.
Improve the quality and flow of information among regional teams, functional partners, and senior leadership.
Executive Advisory and Decision Support
Serve as a trusted thought partner to the Executive Vice President of Global Markets and Marketing on strategic, commercial, operational, and organizational matters.
Synthesize complex information into clear insights, recommendations, executive briefings, and materials that support decision-making.
Prepare presentations, business reviews, strategic updates, and other materials for senior leadership.
Represent the Strategic Markets and Global Marketing leadership teams in selected meetings and initiatives, ensuring continuity, alignment, and follow-through.
Cross-Functional Leadership
Build strong relationships with regional leaders and global stakeholders across Product, Marketing, Business Development, Operations, Finance, Legal, Compliance, HR, and Communications.
Act as a connector across teams, clarifying objectives, resolving competing priorities, and removing barriers to execution.
Lead special projects and time-sensitive initiatives that do not have a natural owner elsewhere in the organization.
Support organizational planning, resource prioritization, and ways of working as the Strategic Markets and Global Marketing function evolves.
Promote a culture of accountability, collaboration, transparency, and high performance.
What We Look For In You
Experience in strategy, business operations, management consulting, investment banking, technology, fintech, financial services, or a similarly fast-paced and analytical environment.
Demonstrated experience partnering directly with senior executives and influencing leaders across multiple functions and markets.
A strong track record of leading complex, cross-functional initiatives from strategy through execution.
Strong commercial judgment and the ability to connect market insights, customer needs, business performance, and company priorities.
Excellent analytical and problem-solving skills, including experience developing business cases, performance analyses, and executive-level recommendations.
Exceptional written and verbal communication skills, with the ability to distill complex topics into clear decisions and action plans.
Strong executive presence and the ability to build trust with stakeholders across different functions, cultures, and levels of seniority.
High ownership, sound judgment, and a willingness to operate at both strategic and hands-on levels.
Ability to thrive in ambiguity, adapt quickly, and maintain momentum in a rapidly changing environment.
High integrity and discretion when handling confidential or sensitive information.
Professional fluency in English.
Nice to Haves
Experience in crypto, fintech, digital assets, payments, or another highly regulated and rapidly evolving industry.
Experience supporting international expansion or managing initiatives across multiple geographic markets.
Prior experience as a Chief of Staff, strategy leader, business operations leader, or regional operator.
Familiarity with go-to-market strategy, growth planning, partnerships, and regional operating models.
Additional language capabilities relevant to OKX’s international markets.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Disclaimer:
Please note that Hong Kong is a group-level service hub, and
OKX
does not carry on a business of operating a virtual asset trading platform in Hong Kong.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Mumbai, India
Workplace: fully
About the Company
Global University Systems (GUS) is one of the world’s most dynamic, inclusive, and diverse education organisations. GUS is an international network of higher education institutions, brought together by a shared passion for accessible and industry-relevant qualifications. We deliver a wide variety of programmes, including bachelor’s degree programmes, master’s degree programmes, professional training, English Language training, and corporate & executive education. When someone chooses to study at one of our institutions, whether on campus in Europe, North America, Asia or even in their own home, they are joining a network of over 100,000 students worldwide. When you decide to work with GUS, you will be joining an industry leading, global organisation that has a reach in over 150 different countries.
Role Summary
Are you a gifted wordsmith with a knack for transforming ideas into compelling stories that engage audiences and drive action? As a Creative Copywriter at GUS, you will leverage innovative writing techniques and digital tools to captivate our prospective students and meet our organizational goals. We're looking for creative individuals with a passion for excellence and a drive for results.
As a Creative Copywriter, you will contribute to GUS' worldwide content initiatives, harnessing the power of technology and digital platforms to create unique and engaging campaigns that resonate with our brand's ethos. Your work will span across various channels, including organic and paid social media, PPC, SEO and local marketing efforts, harmonizing these elements to build a best-in-class content portfolio.
To excel in this role, you should be an exceptional communicator with a proven ability to conceptualize and implement creative ideas. You should know when to apply technology to accelerate the writing process and when human creativity is essential to the process.
To be an ideal candidate, you will have had extensive experience producing powerful written content for multinational companies. You should be a natural team player who wants to contribute to a creative environment where everyone can produce their best work.
If you're a passionate communicator who is excited by the prospect of shaping the future narratives of our brands and making an impact on a global scale, we invite you to apply for this exhilarating opportunity.
Key Activities and Responsibilities
As a Creative Copywriter at GUS, you will be responsible for:
· Developing compelling and creative copy for various organic and paid mediums, including social media, PPC, SEO, print and digital campaigns, and email journeys, while ensuring consistency in tone, style, and voice across all platforms and institutions.
· Utilizing technology and AI tools to enhance the copywriting process, while understanding when a human touch is necessary for the crafting of content.
· Working in alignment with the overall company's goals and marketing strategies, ensuring that your written content supports these objectives and helps to deliver the desired message to the targeted audience.
· Staying up to date on the latest trends in content and copywriting, implementing best practices in daily tasks and continuously seeking innovative ways to improve the quality and impact of written content.
· Working in coordination with the marketing teams to maintain a content calendar that aligns with the company's broader marketing and business goals.
· Ensuring all content and communication efforts take diversity, equity and inclusion (DEI) into consideration.
· Contributing to content audits on a regular basis to assess the effectiveness of our copywriting efforts, providing useful recommendations for improvements based on key metrics and analysis.
· Assisting in managing relationships with GUS’ internal brand partners, ensuring clear, persuasive and effective copy is provided for all collaborative efforts.
· Maintaining a high level of quality control to ensure all produced copy aligns with brand guidelines and is free of errors.
Qualifications and Education
Essential
· Undergraduate level or equivalent work experience
Desirable
· Digital marketing qualification
· Writing qualification
Experience
· Significant (5+ years) experience in creative copywriting for multiple channels, including social media, PPC, SEO, content marketing and PR.
· Demonstrated experience (2+ years) in a team-oriented environment, with the ability to collaborate and contribute to team projects.
· Strong research and analytical skills, including the ability to understand audience sentiment, analyse content performance and optimize copy based on performance data.
· An understanding of, and demonstrated interest in, emerging technologies that may impact copywriting including generative AI, automation tools, and data analytics.
· Strong project management skills, including the ability to manage multiple projects simultaneously, while ensuring timely execution.
· Excellent communication and interpersonal skills, including the ability to effectively present ideas to internal stakeholders and collaborate with cross-functional teams.
· Proven experience working collaboratively with an international team.
· Strong problem-solving skills and the ability to think strategically and creatively to continually improve the company's content and copywriting strategy.
· Expertise in Microsoft Office, particularly Word and PowerPoint.
· Fluency in English with excellent writing and editing skills, with a strong grasp of grammar and style.
· Knowledge of AP Style or other major style guides is a plus.
· A portfolio of work that demonstrates your writing abilities and creative skills.
· A demonstrated passion for the educational space
· Experience with content-related tools and services including SEO tools (such as SEMRush, Ahrefs), social media management tools (such as Buffer, Hootsuite) and content management systems (such as WordPress).
· Experience in digital marketing including SEO, social media advertising and content marketing.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager. There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.
Other information
Please note this position is only available on our Consultancy agreement.
We acknowledge receipt of your resume for a position at Global University Systems and sincerely appreciate your interest in our company.
We will screen all applicant CVs and select the candidates whose qualifications and experience meet our requirements. Please note due to the high volume of applications we will only contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success.
GUS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.
Location: Athens
Workplace: Hybrid
- Mission Delivery Engineer Greece
- Department: Missions Line of Business
- Location: ICEYE Athens, Greece
- Reports to: Mission Delivery Engineer Team Lead
- Employment type: Permanent
- Working type: Hybrid (3 days / week in office)
- Employment is subject to applicable security screening
Why This Role Matters
As a Mission Delivery Engineer you will support the delivery of complex Satellite Mission programs end-to-end with deep technical ownership, ensuring customer success, on-time execution, and scalable delivery excellence.
You will work across the Portfolio focusing on the technical thread of customer missions—from requirements capture through system acceptance and delivery—acting as the technical authority/interface between the customer and ICEYE's engineering, product, and operations teams. Your role bridges program governance and system engineering: ensuring mission requirements are understood, flowed down, tracked, and validated, while maintaining configuration control and driving cross-functional technical alignment throughout the program lifecycle.
This role directly contributes to ICEYE's ambition to become the leading provider of space-based ISR infrastructure by scaling reliable, high-impact mission delivery globally.
The role will be based in Athens at the ICEYE facility. Travel to customer sites is required.
Who We Are
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
Expected Outcomes & Requirements
Outcomes
• Customer technical requirements are accurately captured, baselined, and flowed down to engineering teams, ensuring all mission commitments are fully traceable from contract to delivery.
• Customers experience a consistent, high-trust technical partnership, with a single accountable interface that understands their systems and operational needs throughout the program lifecycle.
• System integration, verification, and validation activities are planned and executed rigorously, ensuring all delivered capabilities are compliant with mission and contractual requirements.
• Configuration and interface control is maintained across all mission segments—satellite, ground, networks, and user interfaces—minimising risk from upgrades, changes, and inter-system dependencies.
• Technical risks, discrepancies, and gaps are identified early, escalated effectively and resolved proactively through structured coordination across software, hardware, operations, and QA teams.
• Cross-functional technical teams operate in alignment, with clear ownership and system-level perspective maintained across all reviews, delivery milestones, and readiness checks.
• Technical documentation—including CONOPS, ICDs, verification matrices, mission analysis, and acceptance reports—is delivered on time and kept current with the actual system implementation.
Role-Specific Competencies
• 5+ years' experience delivering complex, multi-stakeholder technical programs in advanced technology environments (e.g. space, defence, telecom, automotive, IT)
• Proven ability to own the technical customer interface, managing senior stakeholders and translating operational requirements into engineering deliverables
• Hands-on experience with requirements management, traceability, and configuration control across hardware, software, and system-level domains
• Demonstrated involvement in system integration, verification and validation (V&V) planning and execution, including acceptance testing campaigns
• Strong cross-functional technical coordination skills across engineering, product, and operations disciplines
• Experience of carrying out analysis and mission design using software packages such as STK, SaVoir, MONTE or GMAT
• Excellent communication skills across technical and non-technical audiences, including formal reviews (SRR, PDR, CDR, DRR)
• Degree in engineering, systems engineering, computer science, or a related technical field
• Must have or be able to obtain required security clearances
Nice-to-have
• Experience in Earth Observation (EO), SAR, or remote sensing
• Background in space mission systems or satellite ground segment development
• Experience working with government or defence customers on classified or sovereign programs
• Knowledge of hardware/software integration, API control, and embedded systems
• Familiarity with ESA or equivalent program documentation frameworks
• Advanced degree (Master's) or relevant certifications (e.g. PMP, PgMP, INCOSE CSEP)
Application Process
• Initial screening call with Talent Attraction
• Hiring Manager interview
• Take home assignment & panel presentation
• Final interview with VP Missions
• References
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at http://iceye.com/iceye.com http://iceye.com.
Location: Limassol
Workplace: onsite
About Unlimit
Unlimit is the global financial infrastructure for the borderless agentic economy. Designed to bridge the gap between fragmented local markets and the future of autonomous commerce, Unlimit provides the programmable operating layer for the world’s most ambitious businesses.
Through an integrated technology stack, the platform unifies global payment acceptance, programmable financial accounts, and digital asset rails into a singular financial layer. By mapping hyper-local payment ecosystems directly into its architecture, Unlimit enables businesses to move value and settle transactions instantly across continents.
Built on decades of hard-won regulatory depth and an extensive global license portfolio, the platform provides direct access to a massive global infrastructure. With major hubs in London, San Francisco, Singapore, São Paulo, and Mexico City, Unlimit is building the infrastructure that makes global expansion a matter of code, not geography.
Summary:
The Head of Securities owns Unlimit's securities business end to end: trading, custody, clearing and settlement, and the controls around them. The role reports to the CEO of the investment firm entity (or COO), leads the securities operations team, and is the senior point of contact for brokers, custodians, exchanges and the regulator on securities matters.
Key responsibilities:
Strategy and business
Set and deliver the securities business strategy, product scope and annual budget.
Build and manage relationships with executing brokers, custodians, CSDs, exchanges and liquidity providers.
Evaluate new instruments, markets and venues, and lead their onboarding.
Operations
Oversee the full trade lifecycle: order handling, execution, confirmation, clearing and settlement.
Run daily reconciliations of positions, cash and securities across custodians and internal books.
Manage corporate actions, settlement fails, breaks and exceptions to resolution.
Ensure safeguarding of client financial instruments and funds
Risk, compliance and regulation
Ensure the securities business complies with MiFID II/MiFIR, CySEC rules, MAR, CSDR and EMIR as applicable.
Own best-execution policy and monitoring, and transaction reporting (RTS 22) accuracy.
Work with Compliance, Risk and AML on market abuse surveillance, client categorisation and suitability/appropriateness.
Define and maintain operational controls, KPIs, procedures and the securities risk register.
Act as key contact for internal and external audits and regulatory inspections.
Technology and change
Own requirements for OMS, back-office and reconciliation systems; drive automation and STP.
Lead integration projects with new counterparties and venues.
People
Lead, hire and develop the securities team; set objectives and run performance reviews.
Report to senior management and the Board on performance, incidents and risk.
Requirements:
10+ years in securities operations, brokerage or custody, with 4+ years leading a team.
Hands-on knowledge of the trade lifecycle across equities, fixed income and ETFs; derivatives a plus.
Strong working knowledge of MiFID II/MiFIR, CySEC regulation, CSDR and client asset safeguarding.
Experience with custodians, prime brokers and settlement systems (e.g. Euroclear, Clearstream, DTC, SWIFT ISO 15022/20022).
Track record of building controls, reconciliations and procedures that pass audit and regulatory review.
Degree in finance, economics, accounting or a related field.
Fluent English; Greek or Russian an advantage.
Able to meet CySEC fit-and-proper requirements; holder of the CySEC Advanced Certificate, or willing to obtain it.
Experience with tokenized securities
Join Unlimit Team now!
Unlimit is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.
Location: Mumbai, India
Workplace: fully
About the Company
Global University Systems (GUS) is one of the world’s most dynamic, inclusive, and diverse education organisations. GUS is an international network of higher education institutions, brought together by a shared passion for accessible and industry-relevant qualifications. We deliver a wide variety of programmes, including bachelor’s degree programmes, master’s degree programmes, professional training, English Language training, and corporate & executive education. When someone chooses to study at one of our institutions, whether on campus in Europe, North America, Asia or even in their own home, they are joining a network of over 100,000 students worldwide. When you decide to work with GUS, you will be joining an industry leading, global organisation that has a reach in over 150 different countries.
Role Summary
Are you a gifted wordsmith with a knack for transforming ideas into compelling stories that engage audiences and drive action? As a Creative Copywriter at GUS, you will leverage innovative writing techniques and digital tools to captivate our prospective students and meet our organizational goals. We're looking for creative individuals with a passion for excellence and a drive for results.
As a Creative Copywriter, you will contribute to GUS' worldwide content initiatives, harnessing the power of technology and digital platforms to create unique and engaging campaigns that resonate with our brand's ethos. Your work will span across various channels, including organic and paid social media, PPC, SEO and local marketing efforts, harmonizing these elements to build a best-in-class content portfolio.
To excel in this role, you should be an exceptional communicator with a proven ability to conceptualize and implement creative ideas. You should know when to apply technology to accelerate the writing process and when human creativity is essential to the process.
To be an ideal candidate, you will have had extensive experience producing powerful written content for multinational companies. You should be a natural team player who wants to contribute to a creative environment where everyone can produce their best work.
If you're a passionate communicator who is excited by the prospect of shaping the future narratives of our brands and making an impact on a global scale, we invite you to apply for this exhilarating opportunity.
Key Activities and Responsibilities
As a Creative Copywriter at GUS, you will be responsible for:
· Developing compelling and creative copy for various organic and paid mediums, including social media, PPC, SEO, print and digital campaigns, and email journeys, while ensuring consistency in tone, style, and voice across all platforms and institutions.
· Utilizing technology and AI tools to enhance the copywriting process, while understanding when a human touch is necessary for the crafting of content.
· Working in alignment with the overall company's goals and marketing strategies, ensuring that your written content supports these objectives and helps to deliver the desired message to the targeted audience.
· Staying up to date on the latest trends in content and copywriting, implementing best practices in daily tasks and continuously seeking innovative ways to improve the quality and impact of written content.
· Working in coordination with the marketing teams to maintain a content calendar that aligns with the company's broader marketing and business goals.
· Ensuring all content and communication efforts take diversity, equity and inclusion (DEI) into consideration.
· Contributing to content audits on a regular basis to assess the effectiveness of our copywriting efforts, providing useful recommendations for improvements based on key metrics and analysis.
· Assisting in managing relationships with GUS’ internal brand partners, ensuring clear, persuasive and effective copy is provided for all collaborative efforts.
· Maintaining a high level of quality control to ensure all produced copy aligns with brand guidelines and is free of errors.
Qualifications and Education
Essential
· Undergraduate level or equivalent work experience
Desirable
· Digital marketing qualification
· Writing qualification
Experience
· Significant (5+ years) experience in creative copywriting for multiple channels, including social media, PPC, SEO, content marketing and PR.
· Demonstrated experience (2+ years) in a team-oriented environment, with the ability to collaborate and contribute to team projects.
· Strong research and analytical skills, including the ability to understand audience sentiment, analyse content performance and optimize copy based on performance data.
· An understanding of, and demonstrated interest in, emerging technologies that may impact copywriting including generative AI, automation tools, and data analytics.
· Strong project management skills, including the ability to manage multiple projects simultaneously, while ensuring timely execution.
· Excellent communication and interpersonal skills, including the ability to effectively present ideas to internal stakeholders and collaborate with cross-functional teams.
· Proven experience working collaboratively with an international team.
· Strong problem-solving skills and the ability to think strategically and creatively to continually improve the company's content and copywriting strategy.
· Expertise in Microsoft Office, particularly Word and PowerPoint.
· Fluency in English with excellent writing and editing skills, with a strong grasp of grammar and style.
· Knowledge of AP Style or other major style guides is a plus.
· A portfolio of work that demonstrates your writing abilities and creative skills.
· A demonstrated passion for the educational space
· Experience with content-related tools and services including SEO tools (such as SEMRush, Ahrefs), social media management tools (such as Buffer, Hootsuite) and content management systems (such as WordPress).
· Experience in digital marketing including SEO, social media advertising and content marketing.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager. There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.
Other information
Please note this position is only available on our Consultancy agreement.
We acknowledge receipt of your resume for a position at Global University Systems and sincerely appreciate your interest in our company.
We will screen all applicant CVs and select the candidates whose qualifications and experience meet our requirements. Please note due to the high volume of applications we will only contact you if you are selected to continue for the next stage of the recruitment process. We wish you every success.
GUS is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.
Location: Abu Dhabi, United Arab Emirates
The start date for this internship is approximately January 2027 and will run for 6 months, 8 hours a day
🔎 Are you a UAE national with a
passion for cybersecurity
and a drive to protect the nation’s digital future? Do you love uncovering how systems work, breaking them apart (ethically!), and finding ways to make them stronger?
💡
CENSUS UAE Cybersecurity Internship Program
is your opportunity to gain world-class expertise, hands-on experience, and mentorship from top cybersecurity professionals. As the UAE strengthens its position as a global technology and cybersecurity hub, we are investing in
homegrown talent -
empowering the next generation of security leaders to
safeguard critical infrastructure, emerging technologies, and AI-powered systems
.
Why Join?
🔹
Elite Training:
Learn from world-class cybersecurity experts.
🔹
Hands-on Hacking:
Work on high-impact security projects across
AI, IoT, embedded systems, and critical infrastructure
.
🔹
Mentorship:
Be guided by industry leaders and gain real-world insights.
🔹
Hybrid Work Model:
Flexible setup with
on-site presence in Abu Dhabi
for the first months.
🔹
Career Opportunities:
Prove your skills and earn a
full-time job offer
at CENSUS!
🔹
Paid Internship:
Because talent deserves recognition.
What You’ll Do
🔹
Develop cybersecurity expertise
through hands-on projects and mentorship.
🔹
Tackle real-world security challenges
in complex digital systems.
🔹
Work alongside top security professionals
on high-profile initiatives.
Who We’re Looking For
🚀
Required Skills:
🔹 A
curious, problem-solving mindset
—always eager to explore, learn, and improve.
🔹 Strong understanding of
software security concepts
and
operating system fundamentals
.
🔹 Experience with
at least one programming language
.
🔹 Basic knowledge of
networking & TCP/IP
.
🔹 Familiarity with
debugging, troubleshooting, and reviewing source code
.
✨
Bonus Skills (Make Your Application Stand Out!):
🔥 Passion for a specific area of cybersecurity (AI security, OS internals, IoT, etc.).
🔥 Experience in
web or mobile application security testing
.
🔥 Familiarity with tools like
Burp Suite, Frida, Ghidra
.
🔥 Interest or experience in
fuzzing, exploit development, reverse engineering, or vulnerability research
.
🔥 Published security research (
blog posts, CVEs, whitepapers, etc.
).
The Details
📌
Who Can Apply?
🔹 Open to
UAE nationals
who are students or graduates in
Computer Science, Engineering, Telecommunications, or related fields
.
🔹 Self-taught hackers with
proven experience in cybersecurity
are also welcome to apply!
📍
Location:
Hybrid, with on-site presence at our
Abu Dhabi office
for the first months.
⏳
Duration:
6 months.
💰
Compensation:
Paid internship
.
🎯
Career Path:
Top performers may receive a
full-time job offer
at CENSUS!
About CENSUS
CENSUS is a globally recognized cybersecurity firm delivering top-tier IT and OT security solutions. We work with Fortune 500 companies, financial institutions, critical infrastructure, and secure communications providers worldwide. Our expertise spans cutting-edge research, scientific analysis, and deep engineering experience, ensuring unmatched security for products, infrastructure, and organizations.
🔗 Learn more about us at
CENSUS |
CENSUS | Cybersecurity Engineering
#Li-Hybrid
Location: Ebene
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
We are seeking a motivated and detail-oriented Analyst I to join our Merchant Configuration team. This role focuses on the timely and accurate configuration of our merchants, as well as executing changes to their existing configuration. The ideal candidate for this role is someone with a customer-centric mindset, a strong team player, having work experience in an operational role in a multinational environment.
This position requires working on public holidays in Mauritius to support regional operational coverage.
Key Responsibilities:
- Set up, update, and terminate merchant accounts efficiently, ensuring all processes are followed accurately.
- Participate in ad-hoc projects, contributing to team initiatives and goals.
- Develop a deep understanding of our configuration products.
- Assist in navigating queries with appropriate support channels to ensure timely resolutions.
- Actively engage with stakeholders to understand their needs and requirements. Prioritize their satisfaction by addressing concerns and facilitating solutions promptly.
- Follow defined processes meticulously to ensure the accuracy of all tasks. Review work for errors and implement quality checks to maintain high standards.
- Approach all cases and tasks with a sense of urgency and enthusiasm.
- Work collaboratively within the Merchant Configuration team and across the organization to drive cases to resolution.
Experience / Qualifications
What we’re Looking For:
- At least 1 year work experience in an operational role in a multinational work environment.
- Strong written and verbal communication skills.
- Customer-centric mindset with a commitment to stakeholder satisfaction.
- Ability to collaborate effectively within teams and across departments.
- Detail-oriented with a focus on accuracy in all tasks.
- Proactive attitude with a strong sense of urgency.
Having an understanding of payment processes and lifecycle and / or experience in a configuration role within the Tech and/or e-commerce industry will be an advantage.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: London; Oxford; Reading; Portsmouth; Cambridge; Crawley; Luton; Worthing; Southampton; Northampton
Workplace: remote
Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 5, 000 specialists.
We develop local teams because we understand local experts best comprehend market specifics. The company has sales representatives worldwide, including Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems.
The best software combined with powerful hardware has forever changed the perception of security systems for users and industry professionals. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe.
Ajax Systems production includes four factories, two of which are located in Ukraine, one in Turkey and one in Vietnam. At the same time, the company's certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements.
The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax unwavering mission.
Key Responsibilities:
Team Leadership & Strategy
Lead, mentor, and support the regional sales team in UK South to achieve individual and collective revenue targets.
Formulate and execute tailored market strategies and commercial plans for Ajax Systems products across the region.
Business Development & Account Management
Proactively identify and capture new business opportunities, securing meetings with key stakeholders and potential partners.
Strategize, prepare, and deliver compelling presentations to engage business partners, specifiers, and industry decision-makers.
Foster high-trust relationships with dealers, installers, and ARCs, ensuring clear communication of product features, benefits, and updates.
Advocate for the inclusion of Ajax Systems products in system specifications to influence purchasing decisions.
Partner Enablement & Market Presence
Actively represent Ajax Systems at trade shows, marketing events, and industry exhibitions to enhance brand visibility.
Gather market intelligence and customer feedback to guide management on product enhancements and future offerings.
Qualifications & Requirements
Proven track record in B2B sales within the UK security sector (Intrusion, CCTV, Fire, or related security products).
Management Experience: experience with hiring, onboarding, leading, motivating, and directing a high-performing regional sales team.
Strong business acumen with an established network of contacts among UK distributors, installers, and integrators.
Understanding of UK security industry standards, distribution channels, and vertical sectors.
High technical competence with security products and the ability to conduct effective technical product demonstrations.
Excellent presentation, negotiation, and interpersonal skills.
Proactive, self-driven, and results-oriented with a strong hunter mentality.
Willingness and ability to travel up to 70–80% of the time across the region as required by business needs.
Location: Manchester; Birmingham; Sheffield; Leeds; Liverpool
Workplace: remote
Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 5, 000 specialists.
We develop local teams because we understand local experts best comprehend market specifics. The company has sales representatives worldwide, including Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems.
The best software combined with powerful hardware has forever changed the perception of security systems for users and industry professionals. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe.
Ajax Systems production includes four factories, two of which are located in Ukraine, one in Turkey and one in Vietnam. At the same time, the company's certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements.
The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax unwavering mission.
Key Responsibilities:
Team Leadership & Strategy
Lead, mentor, and support the regional sales team in UK North to achieve individual and collective revenue targets.
Formulate and execute tailored market strategies and commercial plans for Ajax Systems products across the northern region.
Business Development & Account Management
Proactively identify and capture new business opportunities, securing meetings with key stakeholders and potential partners.
Strategize, prepare, and deliver compelling presentations to engage business partners, specifiers, and industry decision-makers.
Foster high-trust relationships with dealers, installers, and ARCs, ensuring clear communication of product features, benefits, and updates.
Advocate for the inclusion of Ajax Systems products in system specifications to influence purchasing decisions.
Partner Enablement & Market Presence
Actively represent Ajax Systems at trade shows, marketing events, and industry exhibitions to enhance brand visibility.
Gather market intelligence and customer feedback to guide management on product enhancements and future offerings.
Qualifications & Requirements
Proven track record in B2B sales within the UK security sector (Intrusion, CCTV, Fire, or related security products).
Management Experience: experience with hiring, onboarding, leading, motivating, and directing a high-performing regional sales team.
Strong business acumen with an established network of contacts among UK distributors, installers, and integrators.
Understanding of UK security industry standards, distribution channels, and vertical sectors.
High technical competence with security products and the ability to conduct effective technical product demonstrations.
Excellent presentation, negotiation, and interpersonal skills.
Proactive, self-driven, and results-oriented with a strong hunter mentality.
Willingness and ability to travel up to 70–80% of the time across the UK North region as required by business needs.
Location: Nairobi
Workplace: OnSite
ABOUT THE COMPANY
Eleving Group is a publicly listed international fintech company founded in 2012. We operate across 17 countries on three continents, offering consumer, vehicle, and smartphone financing products to millions of customers worldwide.
Mogo's mission is to enable upward social mobility for people in diverse communities around the world by providing entrepreneurs who are excluded from traditional banking systems with access to credit. By combining asset financing, fintech, AI-based underwriting, and proprietary car portals, we enable these local entrepreneurs (motorcycle taxi riders, Uber/Bolt drivers, and small business owners) to find and purchase their own vehicles.
Role Overview
The Head of Telesales & Retention owns revenue from new leads and existing customers
across the Mogo Kenya portfolio: motorcycles, cars, logbook loans, smartphones and new
products, including cash loans. The role is accountable for conversion, retention and
reactivation, and for building the machine that delivers them.
Strong day-to-day call center execution is already in place through the managers and
leads. This role sets direction, builds new teams, channels and offers, and pushes the
function to grow as the portfolio scales.
We are looking for a commercial builder: someone who has opened new sales teams,
channels and campaigns, got them hitting numbers fast, and kept pushing for the sky.
Key Responsibilities
1. Commercial Ownership
• Own conversion, 90-day retention, sleeping client reactivation and revenue targets
• Manage cost efficiency and cost per sale across the function
• Design and run agent commission and incentive schemes within the CXE
framework, subject to approval by the Head of CXE
2. Build & Launch
• Stand up new teams and channels from zero (e.g. a conversion team, scaling
WhatsApp and other non-voice sales, launching retention on new product)
• Design and launch offers and campaigns for existing customers together with
Product, Marketing and partners
• Bring the retention model to new and fast-growing products, especially
smartphones and cash loans
• Push sales and retention growth by digital and self-serve channels: app, push, in-
app offers and WhatsApp, so agents focus where a human adds value
• Run fast test cycles on scripts, offers, timing and channels, and scale what works
3. Operating Model & Playbooks
• Own how telesales works: team split, lead routing and ownership, handoffs to
Customer Care and branches, ERP rules
• Own multi-channel playbooks (calls, SMS, WhatsApp, mobile app) triggered by the
customer lifecycle
• Own channel mix and customer journeys in our engagement platform (MoEngage),
and drive requirements and adoption of sales tech: dialers (Webitel), CRM, offer
automation
• Protect lead integrity and design processes that close fraud risks
4. Team Leadership
• Lead 40+ agents through managers and leads across voice, non-voice and retention
teams
• Hire, coach and build a bench of future leaders
• Raise sales skill on the floor (scripts, objection handling) together with L&D and QA
5. Data & KPIs
• Own the KPI framework, dashboards and reporting cadence for the function
• Make sure KPIs drive the right agent behaviour and link to revenue, not just activity
• Run regular performance reviews and root-cause analysis; align QA scoring with
outcomes (dotted line to QA)
Requirements
• 6+ years in commercial roles: sales, growth, retention, or telesales / call centre
leadership
• Proven record of launching something new (a team, channel, product or campaign)
and scaling it, with numbers to show for it
• Experience leading 30+ people, directly or through managers
• Strong with data: builds own analysis in Excel or Sheets; comfortable with funnels,
cohorts and A/B tests
• Background in lending, fintech, telco, insurance, betting or BPO sales accounts.
BPO candidates: show what you built or turned around, not only what you ran
• Experience with mass-market customers in Kenya or East Africa is a strong
advantage
What We’re Looking For
• Builder and pusher: creates momentum and does not wait for permission
• Thinks in issuances, revenue, margin and cost per sale, not only calls and talk time
• Hands-on: will listen to calls, sit with agents and re-write the script
• Prefers a V1 in two weeks over a plan in two months
• Pushes teams hard and fairly; comfortable with pace and ambiguity
Reporting Line
• Reports to: Head of Customer Experience & Engagement
• Works closely with: Product, Marketing, Risk, IT, QA, L&D and Customer Care
Success in First 90 Days
• Full funnel view per team, with a weekly performance rhythm running
• At least two new initiatives launched and measured (e.g. a new team, offer or
channel)
• Measurable lift in conversion and 90-day retention
• A 12-month plan to scale retention as the portfolio grows
Tel Aviv, Israel
ГибридseniorSan Francisco
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