Location: Athens
Workplace: OnSite
CUSTOMER EXCELLENCE SPECIALIST
- Location: Athens, Greece
- Department: Customer Excellence – Data
- Reports to: Customer Excellence Manager
- Employment type: Permanent
- Work model: Hybrid (shift-based including 1 weekend shift per month, no night shifts)
- Employment is subject to applicable security screening (incl. SUPO, where required).
WHY THIS ROLE MATTERS
Deliver seamless, high-quality customer experiences across EMEA region by managing the complete order-to-delivery process for ICEYE’s satellite radar data.
As a Customer Excellence Specialist, you will ensure customers receive timely and accurate Synthetic Aperture Radar (SAR) imagery, balancing technical insight, proactive communication, and operational precision. You will work closely with our satellite operations, product, and analytics teams to make sure every delivery meets ICEYE’s world-class standards and customer expectations.
WHO WE ARE
ICEYE is the global leader in synthetic aperture radar (SAR) satellite operations for Earth Observation, persistent monitoring, and natural catastrophe solutions. We own and operate the world’s largest SAR constellation, acquiring images of Earth at any time — even through clouds or darkness — to help commercial and government partners make data-driven decisions.
Our satellites and analytics support critical sectors, including maritime, disaster management, insurance, and finance. ICEYE’s mission is to improve life on Earth by becoming the global source of truth in Earth Observation.
Headquartered in Finland, ICEYE operates from offices in five international locations and employs over 600 people from nearly 60 countries, united by our passion for innovation, teamwork, and impact.
YOUR DAY-TO-DAY RESPONSIBILITIES
Order Management:
- Oversee the entire order process, from submission to the delivery of the final product.
- Prepare comprehensive feasibility studies for satellite imagery, ensuring customer requirements are met.
Satellite Resource Planning:
- Plan satellite resources for capturing Synthetic Aperture Radar (SAR) images.
- Perform SAR image quality control to maintain high standards.
Customer Interaction:
- Resolve customer inquiries and complaints promptly.
- Collaborate with cross-functional teams (satellite operators, sales, analytics, product software) to address project and customer-related issues.
- Serve as a vital interface between clients and ICEYE, ensuring effective communication and interaction.
Process Improvement:
- Contribute to the enhancement of existing processes and documentation.
- Report to management on key performance metrics and anomalies.
Product Knowledge:
- Maintain a thorough understanding of the company’s products, support, and services.
Governmental and Commercial Contracts:
- Serve as the point of contact for EMEA governmental contracts and commercial clients.
- Conduct feasibility studies and effectively communicate results to customers.
Relationship Building:
- Build and maintain trusted relationships with customers, serving as a key contact for order-related queries.
Training and Progress Monitoring:
- Coordinate and conduct service training for both internal and external customers.
- Monitor order progress closely, proactively identifying and resolving potential issues
Reporting:
- Satisfy internal and external reporting needs by providing accurate Key Performance Indicators (KPIs).
REQUIREMENTS
Must haves:
- Proven experience in customer excellence or account management roles.
- Strong analytical and problem-solving skills with attention to detail.
- Bachelor's degree or practical experience in geography, remote sensing, or aerospace domains.
- Excellent verbal and written communication in English and Greek.
Key Competences:
- Intellectual Firepower: Quickly grasps complex operational and technical information, translating it into clear customer communication.
- Passion & Work Ethic: Demonstrates consistent motivation, reliability, and ownership in a dynamic, fast-paced environment.
- Ownership & Action: Takes accountability for order performance and customer satisfaction.
- Team Player: Collaborates effectively with global colleagues and cross-functional teams.
- Integrity & Growth Mindset: Acts transparently, learns from challenges, and seeks continuous improvement.
Application Process
- TA Screen Interview
- Practical Task
- HM Interview + Task Discussion
- Team Interview
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Tel Aviv, Israel
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
The
Legal Counsel
provides senior, practical, risk-based legal counsel at the intersection of cybersecurity,
Artificial Intelligence,
cloud
compute and
services,
physical security, supply chain
and
technology oriented
regulatory compliance.
The
counsel
will
work closely with Security
teams to support their efforts to address the needs of
t
he
c
ompany
's various
business
units
, and
enable
the attainment of the company's
business and product objectives while protecting the company from obligations that are unclear, disproportionate, operationally unachievable, or inconsistent with the company’s security posture. The role is expected to lead cross-functional initiatives, not only respond to individual legal requests.
Your responsibilities will include
Security
terms
in c
ustomer contracts
Review, draft, and negotiate cybersecurity,
physical security
compliance
, ,
supply chain
and resilience provisions in customer
documents
, including MSAs, DPAs, security addenda, order forms, and related schedules.
Advise on security-control commitments, audit and assessment rights, incident-notification
obligations
.
penetration
testing, business continuity, data retention and deletion, subcontractors, cloud services, and allocation of liability.
Translate technical controls and architecture into clear, supportable contractual language without overstating capabilities or creating unbounded obligations.
Advise Product and Engineering on customer-driven requirements and translate recurring negotiations into scalable product, policy, and commercial positions.
Support Sales and Customer Success with timely, commercially pragmatic guidance during strategic and high-value transactions.
Certifications, audits, and external assurance
Provide legal support for security certifications, attestations, and assurance programs, such as ISO 27001, SOC 2, PCI DSS, or other frameworks relevant to the company.
Review certification scope, statements, evidence-sharing terms, management representations, auditor engagement terms, confidentiality obligations, and external communications.
Help ensure that customer-facing descriptions of certifications and controls are accurate, current, and do not imply broader coverage than the underlying assessment supports.
Partner with Security and Compliance on remediation plans, audit findings, regulator or customer inquiries, and the controlled disclosure of reports and evidence.
Security governance, regulatory advice, and risk
Managing
DORA, NIS2, CRA
frameworks, serving as principal point of contact
with
authorit
ies in this respect.
Monitor and interpret cybersecurity, operational resilience digital-services, and technology requirements applicable to the company’s products, services, customers, and geographic footprint.
Assist in supporting physical security units
A
ssist the company GRC to a
dvise on security policies, standards, risk acceptance, third-party risk, cloud governance, secure development practices, vulnerability disclosure, and responsible use of emerging technologies, including AI where applicable.
Participate in security and product governance forums and provide legal input to material risk decisions, secure development practices, control exceptions, product launches, vendor onboarding, and significant architecture or service changes.
Incident readiness and response
Support preparation and maintenance of cyber-incident response plans, notification matrices, decision logs, tabletop exercises, and external communication protocols.
Operations
and enablement
Assessment and adoption
of reference
to specific legislation and regimes.
Develop playbooks, clause libraries, decision trees, intake forms, templates, and training that enable consistent handling of security-related legal work.
Define service levels and prioritization rules with Legal and Security; track volume, cycle time, recurring negotiation themes, exceptions, and material commitments.
Deliver practical training to Security, Sales, Product, Engineering, Procurement, and Customer Success teams.
Recommend process and tooling improvements that reduce manual work while maintaining appropriate legal and security review.
We expect you to have
Law degree and admission to practice, or equivalent professional legal qualification in a relevant jurisdiction.
5+
years of relevant legal experience, including significant in-house responsibility for technology, cybersecurity, cloud services, product counseling, commercial contracts, or regulated products.
Demonstrated progression into a senior counsel, legal director, or comparable leadership role with ownership of complex, business-critical matters.
Demonstrated experience negotiating customer security and data-protection terms and advising Security, Product, Engineering, and executive stakeholders.
Working knowledge of common security and assurance frameworks and the ability to understand technical concepts sufficiently to assess legal and contractual implications.
Strong judgment, concise drafting, executive communication, strategic project management, and the ability to prioritize multiple time-sensitive matters in a commercial environment.
High integrity and discretion when handling privileged, confidential, security-sensitive, or incident-related information.
It will be an added bonus if you have:
Senior in-house experience with a SaaS, cloud, cybersecurity, enterprise technology, or other business-to-business technology company.
Experience supporting security certifications, external audits, trust centers, public-sector customers, or highly regulated customers.
Experience
with global cybersecurity and resilience regimes and with coordinating advice across multiple jurisdictions.
Experience building scalable legal intake, contract playbooks, knowledge bases, workflow automation, or legal-operations programs.
Prior work involving cyber affairs, government, defense, international or regional legal matters, or other high-stakes regulated environments.
An advanced degree or formal specialization in international law, technology law, cybersecurity, privacy, or a related discipline.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Warszawa, Poland; Almaty, Kazakhstan; Belgrade, Serbia; Yerevan, Armenia; Sofia, Bulgaria; Larnaca, Cyprus; Tbilisi, Georgia; Berlin, Germany; Tallinn, Estonia; Rīga, Latvia; Vilnius, Lithuania; Lisboa, Portugal; Madrid, Spain
Workplace: fully
We are looking for a Senior Python Engineer:
Language Proficiency: Upper-Intermediate
Employment type: Full time
Candidate Location: Poland, other EU countries, Kazakhstan, Serbia, Armenia, Georgia
Working Time Zone: CET
Start: asap
Planned Work Duration: 4 months with possible prolongation
👥 Customer Description:
A global mobility and urban services platform enabling users to book rides and other services while negotiating fares directly with service providers.
🧩 Project Description:
The BI Analytics team develops internal analytics products powered by LLM agents.The initial scope includes a natural-language data assistant and a service for generating management presentations with AI-driven insights.
⚙️ Project Phase:
Ongoing
🤝 Soft Skills:
• Proactive approach
• Ability to work independently
💡 Hard Skills / Must Have:
• Russian language is a must
• 4+ years of commercial Python backend development
• Production experience with LLM agents, tool use, MCP, evaluations, and LLM APIs or agent frameworks
• Strong SQL and cloud DWH experience, preferably BigQuery
• OAuth, IAM, Docker, and CI/CD
• Daily use of coding agents and ability to review their output
✨ Hard Skills / Nice to Have:
• BigQuery and GCP
• Claude Agent SDK, Anthropic API, or Strands Agents
• React
📌 Responsibilities and Tasks:
• Build product features from prototype to production
• Develop AI agents and web services for internal analytics use cases
• Integrate agents with data sources and internal systems
• Set up user access, authorization, cloud deployment, and service maintenance
• Build evaluations and monitoring for LLM components
• Fix defects and improve solutions based on user feedback
🧪 Technology Stack:
Python, Strong SQL, experience with a cloud DWH (BigQuery preferred), Docker, CI/CD, AI tools
📞 Interview stages:
• English check (15 minutes)
• internal technical interview (1-1,5 hour)
• client interview (1 hour)
• client interview – cultural fit (45 minutes)
What we offer
Model: B2B contract with Bonapolia - one contract, one monthly invoice
Rate: negotiated per candidate seniority and client budget
Payment: monthly invoice, paid on the same schedule the client pays us (30 days)
Contract written under your country's law
We handle the client-side paperwork: MSA, NDA, invoicing
🏢
About Bonapolia
Bonapolia is a family-owned IT staff augmentation team based in Lisbon. We build engineering teams for product companies and IT consultancies across Europe and the US.
More at
bonapolia.com
📩 Ready to Join?
We look forward to receiving your application and welcoming you to our team!
Location: Kyiv; Lviv
Workplace: onsite
Ajax Systems is expending and is looking for a Lead Hardware Engineer to strengthen our team.
Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses of any scale. To date, the Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation.
We are looking for an expert who brings strategic value: someone who can oversee complex system architectures, consult on cross-departmental optimizations, and mentor the team on high-performance design methodologies. You will be the bridge between innovative concepts and mass-scale manufacturing.
Key Responsibilities
Architecture & Design: Develop sophisticated schematic solutions and PCB layouts for new Ajax devices, ensuring high reliability and scalability.
Strategic Optimization: Proactively identify opportunities for cost reduction and performance enhancement through component unification and innovative architectural shifts.
Project Oversight: Lead complex hardware projects from initial concept through to mass production (10,000+ units/month), ensuring all technical risks are mitigated.
Cross-Functional Consultation: Act as a subject matter expert for the firmware and supply chain teams to optimize the hardware-software interface and manufacturing yield.
Prototype Lifecycle: Lead the “bring-up” process, debugging complex issues and defining rigorous testing protocols for design validation.
Requirements
Advanced Circuit Design: Expert-level calculation of circuit elements and high-fidelity simulations of device behavior.
EDA Mastery: Professional proficiency in Altium Designer (experience with managed libraries and 3D modeling is preferred).
Design for Excellence (DfX): Proven track record of designing for LVD/EMC compliance and mass manufacturing (DFM/DFT).
Power Management: Deep expertise in designing both battery-powered and mains-powered (85–265 VAC) devices.
Full Lifecycle Ownership: Experience preparing comprehensive production documentation (BOM management, Gerber files, assembly drawings) using Git for version control.
Communication: Fluent English is required for technical documentation and international collaboration.
Preferred Qualifications
Supply Chain Leadership: Direct experience working with vendors and manufacturers for high-volume production.
High-Speed Design: Advanced understanding of Signal Integrity (SI) and Power Integrity (PI). Experience with S-parameters, PDN impedance modeling, and TDR measurements.
System-Level Thinking: Ability to write or review embedded software (C/C++, STM32) to facilitate deep-level debugging and hardware-software co-design.
Regulatory Mentorship: Experience guiding products through global certifications (UL, CE, RED), beyond basic compliance.
We offer:
The opportunity to suggest and implement your own ideas that directly influence the product and its mass production;
A place in a fast-growing company with a motivated and professional team;
Competitive salary;
Medical insurance;
Corporate English classes;
The opportunity to participate in Ajax’s internal beta-testing program for security systems;
Discounts from partner companies;
Discounts on Ajax products.
Ajax Systems is a Ukrainian success story that has grown into a global product. Ajax devices are trusted by more than 4.5 million end users and 330,000 PRO users in over 180 countries. The company provides comprehensive solutions to protect residential and commercial properties of all sizes. Today, Ajax portfolio includes 280 devices for intrusion protection, video surveillance, fire safety, and comfort and automation.
Location: Berlin
Workplace: Hybrid
At Upvest, we are on a mission to make investing as easy as spending money. Upvest empowers businesses to offer a wide range of investment products and the best experience in the field of capital market investment and retirement planning. Upvest’s Investment API is easy to integrate so that fintechs and financial institutions can save resources and fully focus on their core business.
We are proud to partner with Europe’s leading Fintechs and financial institutions such as DKB, Revolut, N26 and Raisin. Founded in 2017 by Martin Kassing, Upvest now brings together over 270 talented professionals from more than 70 nationalities. Upvest is backed by €280M in total funding from world-class investors, including BlackRock, Tencent, Sapphire Ventures, and Bessemer Venture Partners, Earlybird, Notion Capital, and Motive. Our latest €105M funding round in March 2026 - led by Sapphire and Tencent - serves as a massive catalyst for our growth, allowing us to offer premier investment experience.
ABOUT THE ROLE:
The Growth team at Upvest is driving our go-to-market activities, spanning across Marketing, Sales and Customer Success. Our mission is to become the Investment-as-a-service category leader for Europe's leading brokers, banks, wealth managers, and non-financial platforms. We're honoured to work with some of Europe's leading brands in a fast moving and expanding market already and are just getting started.
As Upvest enters the next stage of growth, we are seeking a highly motivated and outcome-driven Account Executive to join us. All our team efforts are centred around the client and give you the opportunity to work with high autonomy coupled with inspirational leadership. Working in the Growth team combines impactful work with a relaxed and fun atmosphere. We have established strong practices around feedback, team health and social events.
In this role, you will work directly with our Director Business Development DACH https://www.linkedin.com/in/alexander-reichhardt-87b6a9b0/Sven Loeckel https://www.linkedin.com/in/sven-loeckel-10824858/ to drive our Financial Institutions sales - winning and delighting our clients and collaborating closely with our growth and launch teams to help large financial institutions to digitise their investing propositions. You’ll leverage your expertise in financial services and sales to understand our clients’ needs and craft a compelling commercial proposition for them. This is an opportunity to own sizeable client relationships and thus having a direct impact by both driving the Upvest business and transforming the retail investment market.
WHAT YOU’LL DO:
- Own the cross-functional sales cycle until contract closing to meet or exceed sales targets
- Build the business by consultatively understanding our clients’ needs and developing compelling sales materials that communicate the Upvest value proposition effectively
- Build and maintain strong client and industry relationships through regular client calls and networking events
- Contribute to our sales enablement efforts and process improvement by sharing client insights and driving best practice
- Enable a seamless client onboarding experience via effective communication with our implementations team
WHAT YOU BRING:
- Experience: You have 3 – 6 years of experience in sales-related roles, ideally within investments, banking, or wealth management, preferably in a B2B environment and working with API-based products. Alternatively, you have 4–6+ years of experience at a specialised financial services consultancy, working on IT infrastructure-related projects, ideally within the investment services space
- Industry Exposure: You have previous experience in investments and securities trading, along with a strong interest in software- and infrastructure-as-a-service products (e.g. BaaS)
- Client-centric sales: You have demonstrated expertise with B2B sales methodologies, such as solution/consultative selling as well as practical application of industry best practices, always starting with the clients needs’
- Stakeholder management Skills: You have demonstrated strong leadership skills, are able to communicate well with different stakeholder groups, and are not afraid to challenge assumptions internally or externally
- Negotiation Skills: Strong relationship-building and negotiation skills, with the ability to create trust, effectively handle objections and present compelling pitches
- Project Management: Hands-on, proactive ownership of complex projects, including ensuring consistent and reliable communication with multiple client and internal stakeholders and diligent internal documentation
IT’S GREAT IF YOU HAVE:
- Experience selling to banks or wealth managers
- Industry Knowledge - thorough understanding of the investment industry, its current trends and competitive landscape
- Professional Network: Strong professional network in the investment industry
- Location Preference: Preference for candidates located in Berlin / remote Germany and fluent in German (C2 or native)
HOW WE UPVEST IN YOU:
- Best-in-class AI tools: Every Upvenger has €20,000 per year to spend on the best AI tools available — so you're always working with the most powerful models and tooling on the market.
- Impact-driven work: We’re building the infrastructure that will power the future of investing in Europe. It’s complex, ambitious, and meaningful. You’ll work with modern technologies and create something entirely new. No legacy systems, no limits.
- Wellbeing: Recharge with 30 days of annual leave and maintain a healthy lifestyle with sports benefits. Access confidential professional coaching and enjoy the flexibility to work remotely abroad for up to 183 days a year. Recharge with UpRest, a one-month fully paid sabbatical after every 4 years of working at Upvest.
- Development: Growth is in our DNA. Each Upvenger has access to a personal development budget and the freedom to decide how to use it.
- Compensation and equity: We believe that all Upvengers contribute to our success and deserve a competitive, above-market salary and a participation in our employee equity program.
- Team celebrations: Participate in company-wide events, such as UpFest, dinners, offsites and our Holiday party, to connect with colleagues and celebrate our achievements.
- Inclusion: We’re committed to a culture where everyone belongs and thrives. Our Employee Resources Groups foster inclusion and connection, like Upfem for our female Upvengers, or UpVergent supporting neurodivergent Upvengers and allies.
OUR VALUES:
- Make it easy for others. We simplify the complex and act with the best intentions.
- Own the outcome. We are proactive, fast and confident to get the job done, valuing progress over perfection.
- Rise to the challenge. We aim high and push the boundaries. We stay curious, learn and celebrate our wins together.
- Tell the story. We start with the Why to align on purpose. We are transparent and share knowledge to empower and inspire others.
Upvest is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Location: Singapore, Singapore
OKX
will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
The Strategic Markets and Global Marketing teams are responsible for accelerating sustainable growth across OKX’s priority markets. We work across regions and functions to identify opportunities, develop market strategies, strengthen execution, and build repeatable operating models that can scale globally.
We are looking for a Chief of Staff to serve as a trusted strategic and operational partner to the Executive Vice President of Global Markets and Marketing. This is a high-impact role at the intersection of strategy, market expansion, business performance, and organizational execution.
You will translate strategic priorities into clear operating plans, drive high-priority cross-functional initiatives, improve decision-making through rigorous analysis, and ensure alignment across regional and global teams. You will also act as a connective layer between the Strategic Markets and Global Marketing leadership teams and key partners across Product, Marketing, Business Development, Operations, Finance, Legal, Compliance, and other functions.
The ideal candidate combines strong commercial judgment, analytical rigor, executive presence, and hands-on execution. You are comfortable navigating ambiguity, challenging assumptions, and taking ownership of complex initiatives from initial problem definition through to measurable results.
What You’ll Be Doing
Strategic Planning and Execution
Partner directly with the Executive Vice President of Global Markets and Marketing to define priorities, develop strategic plans, and translate objectives into clear initiatives, milestones, and areas of accountability.
Drive the annual and quarterly planning processes for Strategic Markets and Global Marketing, ensuring alignment between regional priorities and broader company objectives.
Lead complex, high-priority initiatives spanning multiple markets, business units, and functional teams.
Identify execution risks, dependencies, and organizational gaps early, and work with stakeholders to resolve them.
Ensure key decisions are translated into action, with clear ownership, timelines, and measurable outcomes.
Market Growth and Business Performance
Develop data-driven analyses and recommendations regarding market expansion, investment allocation, customer growth, partnerships, and other strategic opportunities.
Monitor market performance, commercial trends, competitive developments, and emerging risks across priority markets.
Partner with regional leaders to assess performance, identify growth opportunities, and strengthen local market strategies.
Build business cases and scenario analyses to support resource allocation and investment decisions.
Help develop repeatable market-entry and growth playbooks that can be applied across regions while accounting for local market conditions.
Operating Cadence and Governance
Establish and continuously improve the operating cadence for Strategic Markets and Global Marketing, including leadership meetings, business reviews, planning sessions, and regional performance reviews.
Develop dashboards and management reports that provide leadership with a clear view of performance, priorities, risks, and required decisions.
Create effective governance mechanisms for cross-functional initiatives, ensuring appropriate escalation and timely decision-making.
Maintain disciplined follow-through on leadership decisions, commitments, and strategic initiatives.
Improve the quality and flow of information among regional teams, functional partners, and senior leadership.
Executive Advisory and Decision Support
Serve as a trusted thought partner to the Executive Vice President of Global Markets and Marketing on strategic, commercial, operational, and organizational matters.
Synthesize complex information into clear insights, recommendations, executive briefings, and materials that support decision-making.
Prepare presentations, business reviews, strategic updates, and other materials for senior leadership.
Represent the Strategic Markets and Global Marketing leadership teams in selected meetings and initiatives, ensuring continuity, alignment, and follow-through.
Cross-Functional Leadership
Build strong relationships with regional leaders and global stakeholders across Product, Marketing, Business Development, Operations, Finance, Legal, Compliance, HR, and Communications.
Act as a connector across teams, clarifying objectives, resolving competing priorities, and removing barriers to execution.
Lead special projects and time-sensitive initiatives that do not have a natural owner elsewhere in the organization.
Support organizational planning, resource prioritization, and ways of working as the Strategic Markets and Global Marketing function evolves.
Promote a culture of accountability, collaboration, transparency, and high performance.
What We Look For In You
Experience in strategy, business operations, management consulting, investment banking, technology, fintech, financial services, or a similarly fast-paced and analytical environment.
Demonstrated experience partnering directly with senior executives and influencing leaders across multiple functions and markets.
A strong track record of leading complex, cross-functional initiatives from strategy through execution.
Strong commercial judgment and the ability to connect market insights, customer needs, business performance, and company priorities.
Excellent analytical and problem-solving skills, including experience developing business cases, performance analyses, and executive-level recommendations.
Exceptional written and verbal communication skills, with the ability to distill complex topics into clear decisions and action plans.
Strong executive presence and the ability to build trust with stakeholders across different functions, cultures, and levels of seniority.
High ownership, sound judgment, and a willingness to operate at both strategic and hands-on levels.
Ability to thrive in ambiguity, adapt quickly, and maintain momentum in a rapidly changing environment.
High integrity and discretion when handling confidential or sensitive information.
Professional fluency in English.
Nice to Haves
Experience in crypto, fintech, digital assets, payments, or another highly regulated and rapidly evolving industry.
Experience supporting international expansion or managing initiatives across multiple geographic markets.
Prior experience as a Chief of Staff, strategy leader, business operations leader, or regional operator.
Familiarity with go-to-market strategy, growth planning, partnerships, and regional operating models.
Additional language capabilities relevant to OKX’s international markets.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Hong Kong, Hong Kong SAR
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
The Strategic Markets and Global Marketing teams are responsible for accelerating sustainable growth across OKX’s priority markets. We work across regions and functions to identify opportunities, develop market strategies, strengthen execution, and build repeatable operating models that can scale globally.
We are looking for a Chief of Staff to serve as a trusted strategic and operational partner to the Executive Vice President of Global Markets and Marketing. This is a high-impact role at the intersection of strategy, market expansion, business performance, and organizational execution.
You will translate strategic priorities into clear operating plans, drive high-priority cross-functional initiatives, improve decision-making through rigorous analysis, and ensure alignment across regional and global teams. You will also act as a connective layer between the Strategic Markets and Global Marketing leadership teams and key partners across Product, Marketing, Business Development, Operations, Finance, Legal, Compliance, and other functions.
The ideal candidate combines strong commercial judgment, analytical rigor, executive presence, and hands-on execution. You are comfortable navigating ambiguity, challenging assumptions, and taking ownership of complex initiatives from initial problem definition through to measurable results.
What You’ll Be Doing
Strategic Planning and Execution
Partner directly with the Executive Vice President of Global Markets and Marketing to define priorities, develop strategic plans, and translate objectives into clear initiatives, milestones, and areas of accountability.
Drive the annual and quarterly planning processes for Strategic Markets and Global Marketing, ensuring alignment between regional priorities and broader company objectives.
Lead complex, high-priority initiatives spanning multiple markets, business units, and functional teams.
Identify execution risks, dependencies, and organizational gaps early, and work with stakeholders to resolve them.
Ensure key decisions are translated into action, with clear ownership, timelines, and measurable outcomes.
Market Growth and Business Performance
Develop data-driven analyses and recommendations regarding market expansion, investment allocation, customer growth, partnerships, and other strategic opportunities.
Monitor market performance, commercial trends, competitive developments, and emerging risks across priority markets.
Partner with regional leaders to assess performance, identify growth opportunities, and strengthen local market strategies.
Build business cases and scenario analyses to support resource allocation and investment decisions.
Help develop repeatable market-entry and growth playbooks that can be applied across regions while accounting for local market conditions.
Operating Cadence and Governance
Establish and continuously improve the operating cadence for Strategic Markets and Global Marketing, including leadership meetings, business reviews, planning sessions, and regional performance reviews.
Develop dashboards and management reports that provide leadership with a clear view of performance, priorities, risks, and required decisions.
Create effective governance mechanisms for cross-functional initiatives, ensuring appropriate escalation and timely decision-making.
Maintain disciplined follow-through on leadership decisions, commitments, and strategic initiatives.
Improve the quality and flow of information among regional teams, functional partners, and senior leadership.
Executive Advisory and Decision Support
Serve as a trusted thought partner to the Executive Vice President of Global Markets and Marketing on strategic, commercial, operational, and organizational matters.
Synthesize complex information into clear insights, recommendations, executive briefings, and materials that support decision-making.
Prepare presentations, business reviews, strategic updates, and other materials for senior leadership.
Represent the Strategic Markets and Global Marketing leadership teams in selected meetings and initiatives, ensuring continuity, alignment, and follow-through.
Cross-Functional Leadership
Build strong relationships with regional leaders and global stakeholders across Product, Marketing, Business Development, Operations, Finance, Legal, Compliance, HR, and Communications.
Act as a connector across teams, clarifying objectives, resolving competing priorities, and removing barriers to execution.
Lead special projects and time-sensitive initiatives that do not have a natural owner elsewhere in the organization.
Support organizational planning, resource prioritization, and ways of working as the Strategic Markets and Global Marketing function evolves.
Promote a culture of accountability, collaboration, transparency, and high performance.
What We Look For In You
Experience in strategy, business operations, management consulting, investment banking, technology, fintech, financial services, or a similarly fast-paced and analytical environment.
Demonstrated experience partnering directly with senior executives and influencing leaders across multiple functions and markets.
A strong track record of leading complex, cross-functional initiatives from strategy through execution.
Strong commercial judgment and the ability to connect market insights, customer needs, business performance, and company priorities.
Excellent analytical and problem-solving skills, including experience developing business cases, performance analyses, and executive-level recommendations.
Exceptional written and verbal communication skills, with the ability to distill complex topics into clear decisions and action plans.
Strong executive presence and the ability to build trust with stakeholders across different functions, cultures, and levels of seniority.
High ownership, sound judgment, and a willingness to operate at both strategic and hands-on levels.
Ability to thrive in ambiguity, adapt quickly, and maintain momentum in a rapidly changing environment.
High integrity and discretion when handling confidential or sensitive information.
Professional fluency in English.
Nice to Haves
Experience in crypto, fintech, digital assets, payments, or another highly regulated and rapidly evolving industry.
Experience supporting international expansion or managing initiatives across multiple geographic markets.
Prior experience as a Chief of Staff, strategy leader, business operations leader, or regional operator.
Familiarity with go-to-market strategy, growth planning, partnerships, and regional operating models.
Additional language capabilities relevant to OKX’s international markets.
Perks &
Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Disclaimer:
Please note that Hong Kong is a group-level service hub, and
OKX
does not carry on a business of operating a virtual asset trading platform in Hong Kong.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Cyprus
Workplace: fully
About the Client
Our client provides card solutions for businesses and individuals. Its products support advertising spend, company expenses, and payouts across international markets.
Role Overview
Shape the go-to-market strategy and build a growing sales function from the ground up. As Chief Sales Officer, you will own the revenue plan, develop a skilled regional team and personally take key deals from first contact to launch and recurring volume. This is a hands-on role with scope to shape both the sales approach and the team behind it.
Key Responsibilities
Build the international sales function and define the go-to-market strategy. Prioritise countries and customer segments across CEE, EEA and MENA before expanding into Asia and LATAM.
Hire and lead regional sales managers. Allocate markets, set targets and manage performance.
Personally lead strategic deals from first contact through pricing, onboarding, integration and client launch.
Drive sales of corporate-BIN card programmes for ad spend, company expenses and gambling and betting payouts, alongside consumer-BIN cards for individuals.
Qualify prospective clients before making commercial offers. Agree non-standard deals with Product, Compliance and Operations.
Develop direct B2B, partner and referral channels in markets where mass advertising is restricted.
Own the CRM pipeline, sales forecast and revenue plan. Track gross profit, client launches and recurring volume.
Requirements
Proven experience as a Chief Sales Officer, Head of Sales or in a comparable sales leadership role.
Personal sales experience with card, payment or adjacent fintech products for high-risk clients.
Background in building sales channels for products with restricted distribution.
Background in hiring and managing sales managers across countries or regions.
Hands-on experience negotiating tariffs and running complex B2B deals through onboarding and integration.
Confirmed deals or a commercial launch in at least one of CEE, EEA or MENA.
Working knowledge of CRM pipeline management and sales forecasting.
Experience with BIN sponsors, issuers, processors or card aggregators, and launching sales from scratch in several countries is a plus.
Key Soft Skills
Strategic thinking and sound judgment.
Leadership and team development.
Negotiation and clear communication.
Ownership and accountability for results.
What We Offer
Competitive salary aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.
Location: Valletta, Malta
Workplace: fully
About the Client
Our client provides card solutions for businesses and individuals. Its products support advertising spend, company expenses, and payouts across international markets.
Role Overview
Shape the go-to-market strategy and build a growing sales function from the ground up. As Chief Sales Officer, you will own the revenue plan, develop a skilled regional team and personally take key deals from first contact to launch and recurring volume. This is a hands-on role with scope to shape both the sales approach and the team behind it.
Key Responsibilities
Build the international sales function and define the go-to-market strategy. Prioritise countries and customer segments across CEE, EEA and MENA before expanding into Asia and LATAM.
Hire and lead regional sales managers. Allocate markets, set targets and manage performance.
Personally lead strategic deals from first contact through pricing, onboarding, integration and client launch.
Drive sales of corporate-BIN card programmes for ad spend, company expenses and gambling and betting payouts, alongside consumer-BIN cards for individuals.
Qualify prospective clients before making commercial offers. Agree non-standard deals with Product, Compliance and Operations.
Develop direct B2B, partner and referral channels in markets where mass advertising is restricted.
Own the CRM pipeline, sales forecast and revenue plan. Track gross profit, client launches and recurring volume.
Requirements
Proven experience as a Chief Sales Officer, Head of Sales or in a comparable sales leadership role.
Personal sales experience with card, payment or adjacent fintech products for high-risk clients.
Background in building sales channels for products with restricted distribution.
Background in hiring and managing sales managers across countries or regions.
Hands-on experience negotiating tariffs and running complex B2B deals through onboarding and integration.
Confirmed deals or a commercial launch in at least one of CEE, EEA or MENA.
Working knowledge of CRM pipeline management and sales forecasting.
Experience with BIN sponsors, issuers, processors or card aggregators, and launching sales from scratch in several countries is a plus.
Key Soft Skills
Strategic thinking and sound judgment.
Leadership and team development.
Negotiation and clear communication.
Ownership and accountability for results.
What We Offer
Competitive salary aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.
Location: Portugal
Workplace: fully
About the Client
Our client provides card solutions for businesses and individuals. Its products support advertising spend, company expenses, and payouts across international markets.
Role Overview
Shape the go-to-market strategy and build a growing sales function from the ground up. As Chief Sales Officer, you will own the revenue plan, develop a skilled regional team and personally take key deals from first contact to launch and recurring volume. This is a hands-on role with scope to shape both the sales approach and the team behind it.
Key Responsibilities
Build the international sales function and define the go-to-market strategy. Prioritise countries and customer segments across CEE, EEA and MENA before expanding into Asia and LATAM.
Hire and lead regional sales managers. Allocate markets, set targets and manage performance.
Personally lead strategic deals from first contact through pricing, onboarding, integration and client launch.
Drive sales of corporate-BIN card programmes for ad spend, company expenses and gambling and betting payouts, alongside consumer-BIN cards for individuals.
Qualify prospective clients before making commercial offers. Agree non-standard deals with Product, Compliance and Operations.
Develop direct B2B, partner and referral channels in markets where mass advertising is restricted.
Own the CRM pipeline, sales forecast and revenue plan. Track gross profit, client launches and recurring volume.
Requirements
Proven experience as a Chief Sales Officer, Head of Sales or in a comparable sales leadership role.
Personal sales experience with card, payment or adjacent fintech products for high-risk clients.
Background in building sales channels for products with restricted distribution.
Background in hiring and managing sales managers across countries or regions.
Hands-on experience negotiating tariffs and running complex B2B deals through onboarding and integration.
Confirmed deals or a commercial launch in at least one of CEE, EEA or MENA.
Working knowledge of CRM pipeline management and sales forecasting.
Experience with BIN sponsors, issuers, processors or card aggregators, and launching sales from scratch in several countries is a plus.
Key Soft Skills
Strategic thinking and sound judgment.
Leadership and team development.
Negotiation and clear communication.
Ownership and accountability for results.
What We Offer
Competitive salary aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.
Location: United Kingdom
Workplace: fully
About the Client
Our client provides card solutions for businesses and individuals. Its products support advertising spend, company expenses, and payouts across international markets.
Role Overview
Shape the go-to-market strategy and build a growing sales function from the ground up. As Chief Sales Officer, you will own the revenue plan, develop a skilled regional team and personally take key deals from first contact to launch and recurring volume. This is a hands-on role with scope to shape both the sales approach and the team behind it.
Key Responsibilities
Build the international sales function and define the go-to-market strategy. Prioritise countries and customer segments across CEE, EEA and MENA before expanding into Asia and LATAM.
Hire and lead regional sales managers. Allocate markets, set targets and manage performance.
Personally lead strategic deals from first contact through pricing, onboarding, integration and client launch.
Drive sales of corporate-BIN card programmes for ad spend, company expenses and gambling and betting payouts, alongside consumer-BIN cards for individuals.
Qualify prospective clients before making commercial offers. Agree non-standard deals with Product, Compliance and Operations.
Develop direct B2B, partner and referral channels in markets where mass advertising is restricted.
Own the CRM pipeline, sales forecast and revenue plan. Track gross profit, client launches and recurring volume.
Requirements
Proven experience as a Chief Sales Officer, Head of Sales or in a comparable sales leadership role.
Personal sales experience with card, payment or adjacent fintech products for high-risk clients.
Background in building sales channels for products with restricted distribution.
Background in hiring and managing sales managers across countries or regions.
Hands-on experience negotiating tariffs and running complex B2B deals through onboarding and integration.
Confirmed deals or a commercial launch in at least one of CEE, EEA or MENA.
Working knowledge of CRM pipeline management and sales forecasting.
Experience with BIN sponsors, issuers, processors or card aggregators, and launching sales from scratch in several countries is a plus.
Key Soft Skills
Strategic thinking and sound judgment.
Leadership and team development.
Negotiation and clear communication.
Ownership and accountability for results.
What We Offer
Competitive salary aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.
Location: Spain
Workplace: fully
About the Client
Our client provides card solutions for businesses and individuals. Its products support advertising spend, company expenses, and payouts across international markets.
Role Overview
Shape the go-to-market strategy and build a growing sales function from the ground up. As Chief Sales Officer, you will own the revenue plan, develop a skilled regional team and personally take key deals from first contact to launch and recurring volume. This is a hands-on role with scope to shape both the sales approach and the team behind it.
Key Responsibilities
Build the international sales function and define the go-to-market strategy. Prioritise countries and customer segments across CEE, EEA and MENA before expanding into Asia and LATAM.
Hire and lead regional sales managers. Allocate markets, set targets and manage performance.
Personally lead strategic deals from first contact through pricing, onboarding, integration and client launch.
Drive sales of corporate-BIN card programmes for ad spend, company expenses and gambling and betting payouts, alongside consumer-BIN cards for individuals.
Qualify prospective clients before making commercial offers. Agree non-standard deals with Product, Compliance and Operations.
Develop direct B2B, partner and referral channels in markets where mass advertising is restricted.
Own the CRM pipeline, sales forecast and revenue plan. Track gross profit, client launches and recurring volume.
Requirements
Proven experience as a Chief Sales Officer, Head of Sales or in a comparable sales leadership role.
Personal sales experience with card, payment or adjacent fintech products for high-risk clients.
Background in building sales channels for products with restricted distribution.
Background in hiring and managing sales managers across countries or regions.
Hands-on experience negotiating tariffs and running complex B2B deals through onboarding and integration.
Confirmed deals or a commercial launch in at least one of CEE, EEA or MENA.
Working knowledge of CRM pipeline management and sales forecasting.
Experience with BIN sponsors, issuers, processors or card aggregators, and launching sales from scratch in several countries is a plus.
Key Soft Skills
Strategic thinking and sound judgment.
Leadership and team development.
Negotiation and clear communication.
Ownership and accountability for results.
What We Offer
Competitive salary aligned with experience.
Collaborative and transparent team culture.
High-impact role in a scaling fintech company.
Recognition of personal milestones and achievements.
Social benefits.
Location: London; Oxford; Reading; Portsmouth; Cambridge; Crawley; Luton; Worthing; Southampton; Northampton
Workplace: remote
Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 5, 000 specialists.
We develop local teams because we understand local experts best comprehend market specifics. The company has sales representatives worldwide, including Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems.
The best software combined with powerful hardware has forever changed the perception of security systems for users and industry professionals. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe.
Ajax Systems production includes four factories, two of which are located in Ukraine, one in Turkey and one in Vietnam. At the same time, the company's certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements.
The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax unwavering mission.
Key Responsibilities:
Team Leadership & Strategy
Lead, mentor, and support the regional sales team in UK South to achieve individual and collective revenue targets.
Formulate and execute tailored market strategies and commercial plans for Ajax Systems products across the region.
Business Development & Account Management
Proactively identify and capture new business opportunities, securing meetings with key stakeholders and potential partners.
Strategize, prepare, and deliver compelling presentations to engage business partners, specifiers, and industry decision-makers.
Foster high-trust relationships with dealers, installers, and ARCs, ensuring clear communication of product features, benefits, and updates.
Advocate for the inclusion of Ajax Systems products in system specifications to influence purchasing decisions.
Partner Enablement & Market Presence
Actively represent Ajax Systems at trade shows, marketing events, and industry exhibitions to enhance brand visibility.
Gather market intelligence and customer feedback to guide management on product enhancements and future offerings.
Qualifications & Requirements
Proven track record in B2B sales within the UK security sector (Intrusion, CCTV, Fire, or related security products).
Management Experience: experience with hiring, onboarding, leading, motivating, and directing a high-performing regional sales team.
Strong business acumen with an established network of contacts among UK distributors, installers, and integrators.
Understanding of UK security industry standards, distribution channels, and vertical sectors.
High technical competence with security products and the ability to conduct effective technical product demonstrations.
Excellent presentation, negotiation, and interpersonal skills.
Proactive, self-driven, and results-oriented with a strong hunter mentality.
Willingness and ability to travel up to 70–80% of the time across the region as required by business needs.
Location: Manchester; Birmingham; Sheffield; Leeds; Liverpool
Workplace: remote
Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 5, 000 specialists.
We develop local teams because we understand local experts best comprehend market specifics. The company has sales representatives worldwide, including Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems.
The best software combined with powerful hardware has forever changed the perception of security systems for users and industry professionals. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe.
Ajax Systems production includes four factories, two of which are located in Ukraine, one in Turkey and one in Vietnam. At the same time, the company's certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements.
The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax unwavering mission.
Key Responsibilities:
Team Leadership & Strategy
Lead, mentor, and support the regional sales team in UK North to achieve individual and collective revenue targets.
Formulate and execute tailored market strategies and commercial plans for Ajax Systems products across the northern region.
Business Development & Account Management
Proactively identify and capture new business opportunities, securing meetings with key stakeholders and potential partners.
Strategize, prepare, and deliver compelling presentations to engage business partners, specifiers, and industry decision-makers.
Foster high-trust relationships with dealers, installers, and ARCs, ensuring clear communication of product features, benefits, and updates.
Advocate for the inclusion of Ajax Systems products in system specifications to influence purchasing decisions.
Partner Enablement & Market Presence
Actively represent Ajax Systems at trade shows, marketing events, and industry exhibitions to enhance brand visibility.
Gather market intelligence and customer feedback to guide management on product enhancements and future offerings.
Qualifications & Requirements
Proven track record in B2B sales within the UK security sector (Intrusion, CCTV, Fire, or related security products).
Management Experience: experience with hiring, onboarding, leading, motivating, and directing a high-performing regional sales team.
Strong business acumen with an established network of contacts among UK distributors, installers, and integrators.
Understanding of UK security industry standards, distribution channels, and vertical sectors.
High technical competence with security products and the ability to conduct effective technical product demonstrations.
Excellent presentation, negotiation, and interpersonal skills.
Proactive, self-driven, and results-oriented with a strong hunter mentality.
Willingness and ability to travel up to 70–80% of the time across the UK North region as required by business needs.
Location: Nairobi
Workplace: OnSite
ABOUT THE COMPANY
Eleving Group is a publicly listed international fintech company founded in 2012. We operate across 17 countries on three continents, offering consumer, vehicle, and smartphone financing products to millions of customers worldwide.
Mogo's mission is to enable upward social mobility for people in diverse communities around the world by providing entrepreneurs who are excluded from traditional banking systems with access to credit. By combining asset financing, fintech, AI-based underwriting, and proprietary car portals, we enable these local entrepreneurs (motorcycle taxi riders, Uber/Bolt drivers, and small business owners) to find and purchase their own vehicles.
Role Overview
The Head of Telesales & Retention owns revenue from new leads and existing customers
across the Mogo Kenya portfolio: motorcycles, cars, logbook loans, smartphones and new
products, including cash loans. The role is accountable for conversion, retention and
reactivation, and for building the machine that delivers them.
Strong day-to-day call center execution is already in place through the managers and
leads. This role sets direction, builds new teams, channels and offers, and pushes the
function to grow as the portfolio scales.
We are looking for a commercial builder: someone who has opened new sales teams,
channels and campaigns, got them hitting numbers fast, and kept pushing for the sky.
Key Responsibilities
1. Commercial Ownership
• Own conversion, 90-day retention, sleeping client reactivation and revenue targets
• Manage cost efficiency and cost per sale across the function
• Design and run agent commission and incentive schemes within the CXE
framework, subject to approval by the Head of CXE
2. Build & Launch
• Stand up new teams and channels from zero (e.g. a conversion team, scaling
WhatsApp and other non-voice sales, launching retention on new product)
• Design and launch offers and campaigns for existing customers together with
Product, Marketing and partners
• Bring the retention model to new and fast-growing products, especially
smartphones and cash loans
• Push sales and retention growth by digital and self-serve channels: app, push, in-
app offers and WhatsApp, so agents focus where a human adds value
• Run fast test cycles on scripts, offers, timing and channels, and scale what works
3. Operating Model & Playbooks
• Own how telesales works: team split, lead routing and ownership, handoffs to
Customer Care and branches, ERP rules
• Own multi-channel playbooks (calls, SMS, WhatsApp, mobile app) triggered by the
customer lifecycle
• Own channel mix and customer journeys in our engagement platform (MoEngage),
and drive requirements and adoption of sales tech: dialers (Webitel), CRM, offer
automation
• Protect lead integrity and design processes that close fraud risks
4. Team Leadership
• Lead 40+ agents through managers and leads across voice, non-voice and retention
teams
• Hire, coach and build a bench of future leaders
• Raise sales skill on the floor (scripts, objection handling) together with L&D and QA
5. Data & KPIs
• Own the KPI framework, dashboards and reporting cadence for the function
• Make sure KPIs drive the right agent behaviour and link to revenue, not just activity
• Run regular performance reviews and root-cause analysis; align QA scoring with
outcomes (dotted line to QA)
Requirements
• 6+ years in commercial roles: sales, growth, retention, or telesales / call centre
leadership
• Proven record of launching something new (a team, channel, product or campaign)
and scaling it, with numbers to show for it
• Experience leading 30+ people, directly or through managers
• Strong with data: builds own analysis in Excel or Sheets; comfortable with funnels,
cohorts and A/B tests
• Background in lending, fintech, telco, insurance, betting or BPO sales accounts.
BPO candidates: show what you built or turned around, not only what you ran
• Experience with mass-market customers in Kenya or East Africa is a strong
advantage
What We’re Looking For
• Builder and pusher: creates momentum and does not wait for permission
• Thinks in issuances, revenue, margin and cost per sale, not only calls and talk time
• Hands-on: will listen to calls, sit with agents and re-write the script
• Prefers a V1 in two weeks over a plan in two months
• Pushes teams hard and fairly; comfortable with pace and ambiguity
Reporting Line
• Reports to: Head of Customer Experience & Engagement
• Works closely with: Product, Marketing, Risk, IT, QA, L&D and Customer Care
Success in First 90 Days
• Full funnel view per team, with a weekly performance rhythm running
• At least two new initiatives launched and measured (e.g. a new team, offer or
channel)
• Measurable lift in conversion and 90-day retention
• A 12-month plan to scale retention as the portfolio grows
Location: Tokyo (Japan)
Junior Account Manager - APAC - Join Our Innovative Team at thinkcell Software
Our Story
At thinkcell, we create powerful software solutions that help professionals be more efficient and productive. Founded in 2002 and based in Berlin, our tools integrate seamlessly with Microsoft Office to help users create presentations, charts, and diagrams with ease. Our dynamic, international team values creativity, collaboration, and technical excellence.
What You Will Do
We are looking for a dynamic and entrepreneurial Junior Account Manager to manage our Go-to-Market activities across APAC, excluding Japan, China, Australia and New Zealand. This role is unique in its scope, encompassing Marketing, Sales and Customer Success. The primary focus, however, will be on driving user growth through sales activities. The ideal candidate will exhibit qualities of both acquiring and growing a book of customers, owning the entire sales process and ensuring customer satisfaction.
Key Responsibilities:
Manage and expand a territory with a focus on balancing new customer acquisition with nurturing existing accounts.
Own the entire sales process from beginning to end, including prospecting, lead generation, qualification, value proposition presentation, solution demonstration, negotiation, and closing.
Conduct cold calls and reach out to new teams at existing customers to explain the value proposition, demonstrate solutions, and convert prospects into loyal customers.
Receive guidance and support from leadership but exercise independent thinking and initiative to achieve sales goals.
Run account forensics to enable a data-driven sales approach, customized to the individual customer.
Execute strategic sales plays tailored to specific customer profiles.
Follow up on leads and inbound requests in your territory and maximize conversion rate of trials (e.g. adjust email sequences and messaging).
Localize and run marketing campaigns – with support from our central team.
Enable post-deal product adoption (e.g. trainings) supported by a central enablement team.
Monitor customer health, detect and prevent churn.
You will be great for this position if you have
2-4 years of experience in a commercial role (e.g. account mgmt., sales, customer success, business development) in SaaS / software or tech company – ideally in a start-up or scale-up setting.
University Degree, preferably in business or computer science, or related field.
Experience working with customers across APAC markets, including Indonesia, Thailand, the Philippines, Malaysia or Singapore.
Experience in navigating organizational structures and corporate dynamics of large customers.
Understanding of common GTM tools (e.g. Salesforce.com, Outreach.io).
Excellent virtual communication and presentation skills with the ability to build and maintain customer relationships.
Self-starter with a can-do attitude and an entrepreneurial mindset.
Appreciation of our product – willingness to understand thinkcell’s product is a must (don’t worry, it’s very intuitive), experience with thinkcell a plus.
Willingness to work on-site in Tokyo, minimum of 4 days/week.
Proficiency in Microsoft Office.
Fluency in English is required. Japanese language is a plus.
Our Values
As part of our team, you will embody and help shape the following principles that define us:
Forward Thinking
: We embrace change and challenge the status quo.
Ownership
: We take pride in our work and learn from our mistakes.
Customer First
: We prioritize delivering lasting value.
Unified Team
: We foster collaboration, respect, and integrity.
Strive for Excellence
: We set ambitious goals and pursue quality.
We believe in a human hiring process, every application is personally reviewed.
Why is thinkcell the right place for you?
We empower over 1.3 million users across 35,000 companies, including top consulting firms and major global enterprises. With offices in Berlin, Munich, Denver, London, Tokyo, and Dubai, we’re a diverse team of over 250 people, committed to innovation and excellence.
thinkcell is more than a job – it's a chance to be part of an innovative, inclusive team that values collaboration and growth. We encourage applicants from all backgrounds to apply. Together, we can shape the future of productivity software. We can’t wait to see what you’ll bring to the team!
Location: Cardiff, London or Remote (UK)
🚀 We’re on a mission to make money work for everyone.
We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as
personal
and
business
bank accounts, we offer
joint accounts
,
accounts for 16-17 year olds
, a
free kids account
and
credit cards
in the UK, with more exciting things to come beyond. Our UK customers can also
save
,
invest
and
combine their pensions
with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ❤️
📍London/Cardiff/UK Remote | 💰£68,400-86,550 + equity + Incentive Awards tied to your performance +
Benefits
✨
Our FinCrime, Fraud & Disputes teams⭐
We are recruiting a Senior Manager to join our FinCrime, Fraud and Disputes team, whilst supporting our Supplier Performance function. Outsourcing is key to enabling Monzo to meet its mission of making money work for everyone, as well as driving a cost efficient operation and delivering excellent customer service.
We are changing how we manage our relationships with our outsourcing partners by driving more responsibility and accountability through our Monzo domain leaders. We need a brilliant Seniors Managers to join this new oversight team, reporting directly to the Directors within each business area.
Partner management is moving right into the heart of our domains. You will be our eyes and ears on the ground, making sure our offshore outsource partners feel like a true extension of Monzo and not just an outsourced supplier. We ensure our partners are set up for success and deliver fantastic customer service.
🔑You’ll play a key role by...
You will act as the vital bridge between Monzo and our external partners to ensure they feel like a true extension of our team. You will drive both operational delivery and a brilliant customer experience. Working closely with our site leaders in South Africa, you will manage day to day service delivery while keeping a close eye on quality, customer satisfaction, and risk management. A key part of your role involves translating our strategic business goals into clear, actionable steps for the partner management team so they are fully equipped to succeed. You will support in domain forecasting and rolling out new processes to make sure they actually work on the floor. Ultimately, you will integrate our partner leaders into our regular performance reviews to foster a genuine one team mindset across the operation.
Leading a dedicated oversight team:
You will directly manage a Supplier Operations Partner who wil focus on Operational Delivery like SLAs, schedule adherence, Customer Experience, quality, and fixing the root causes of repeat contacts.
Managing the partnership day to day:
You will work directly with our outsourced partner Operations Managers to ensure the whole domain is delivering the service, customer satisfaction, quality and risk management we expect.
Acting as the translation layer:
You will turn our strategic business goals into practical, actionable steps for the outsouring management team. You will make sure they are equipped to succeed, rather than just telling them when they miss the mark.
Tracking and managing performance:
You will work alongside our partners to oversee all aspects of day to day service management, including handling risk events and stepping in to engage partners directly when performance drifts.
Forecasting and planning:
Alongside WFM you will raise and approve forecast requests and manage the end to end domain forecasting process for our partners.
Owning change execution:
You will handle the end to end definition and execution of change through our partners, ensuring any new processes or solutions are actually fit for purpose on the floor.
Integrating the teams:
You will support the domain Director to embed Teleperformance leaders into our existing domain performance review meetings, fostering a one team mindset.
🤩 We’d love to hear from you if…
You have proven track record of working closely with or managing global offshore partners and can manage to a customer experience, not just a commercial contract.
You are deeply analytical mindset with the ability to anchor decisions in rigorous data, translating complex metrics into robust business cases that secure senior stakeholder buy in.
You have a proven track record of leading through others and can influence, coach, and guide Managers who do not report directly to you.
You are brilliant at translating complex business goals into simple steps for frontline teams.
You zoom out when solving operational problems. Don’t just look at the operational team, always think about how your decisions impact the rest of the business.
Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you!
🙌 What’s in it for you
💰 £68,400-86,550 + equity + Incentive Awards tied to your performance
⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.
📚 £1,000 learning budget each year to use on books, training courses and conferences.
🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.
➕ Plus lots more!
Read our full list of benefits
.
🌈
The application journey has 3 key steps
Recruiter call (25 minutes)
Values & Behaviours Interview (60 minutes)
Role Specific Interview (60 minutes)
This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible!
We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo.
You can read them here.
We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out.
#LI-REMOTE
#LI-CB4
Equal opportunities for everyone
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our
blog
, 2026
Diversity and Inclusion Report
and 2025
Gender Pay Gap Report.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊
Location: UK, London
Workplace: OnSite
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that mission to life with HMND‑01 - our rapidly developed humanoid platform being deployed in real industrial environments - and we’re growing the team to take it even further.
ABOUT THE ROLE
We’re hiring 1 x Expediter - Directs on a fixed-term contract to join our team based in London, UK. This is an initial 6-month contract, not a permanent role, reporting into the Global Head of Procurement & Supply Chain with cross reporting to Senior Buyers and Site SCM Managers across London, Vancouver & Boston.
WHAT YOU'LL DO
We are seeking an Expediter - Directs for a hands-on operational supply chain role that owns every open purchase order from the point of placement through to receipt. The role supports the Global Head of Procurement & Supply Chain, the Senior Buyers and the Site SCM Managers, with the London Beta 1 build as the primary focus, and will from time to time pick up expediting activity for our Boston and Vancouver sites. You will be the single point of contact for open order status across Mechanical, Electronics, Electromechanical and Cables & Harnessing commodities, and the voice of supplier delivery performance into Production, Engineering, Planning and Quality.
Operational Responsibilities
- Own the open order book: track every open PO from placement to goods receipt and keep status, promised dates and quantities current in the open order tracker (Google Sheets) and Jira.
- Secure supplier order acknowledgements within 48 hours of PO placement and challenge any confirmed date that does not meet the required date.
- Proactively expedite critical and late orders with suppliers by phone and email, negotiating pull-ins, split deliveries and partial shipments where this protects the build.
- Run a daily shortage and late order review with the buyers and planning team, prioritised against the build schedule and clear-to-build dates.
- Escalate at-risk deliveries early with a clear recovery plan, options and impact, rather than reporting them once they are late.
- Coordinate inbound logistics with the Global Logistics Manager and freight forwarders: collection bookings, shipping documentation, Incoterms, customs paperwork, tracking and proof of delivery.
- Confirm receipts with Goods In and the warehouse team and chase discrepancies (short, over, damaged, wrong part or revision) through to closure with the supplier.
- Resolve receipt and invoice mismatches with the buyers and Finance so POs can be closed and suppliers paid on time.
- Support the buyers with PO amendments (date, quantity and revision changes) and ensure suppliers acknowledge every change.
- Chase first article inspection reports, certificates of conformity and material certifications where required ahead of shipment.
- Maintain accurate supplier contact, lead time and delivery performance data; report on-time delivery and supplier responsiveness weekly.
- Drive continuous improvement of the expediting process, the tracker and the supplier communication cadence.
- Support Production, Engineering, Quality and Planning teams with accurate, timely material availability information.
- Directly support the SCM team in London and pick up expediting activities for Boston and Vancouver when needed, working across time zones with the local buyers.
This role owns the delivery performance of orders already placed. It does not place purchase orders, negotiate pricing or own supplier selection decisions.
WHAT WE'RE LOOKING FOR
Experience & Qualifications
- 3+ years of expediting, procurement operations, material control or supply chain experience in manufacturing, robotics, technology, aerospace/defence or automotive.
- Proven track record of running an open order book of several hundred lines across engineered parts (machined, sheet metal, cast, PCBA, cables) and catalogue items.
- Experience in a new product introduction or low-volume build environment where priorities and schedules move daily.
- Experience of working in a fast-paced, high-growth or start-up environment with tight build deadlines, shifting priorities and limited process maturity.
- Working knowledge of Incoterms, basic import/export documentation and inbound freight.
- Strong with numbers and data: able to analyse open order, lead time and delivery data, spot trends and exceptions, and present a clear, accurate picture of supply status.
- Awareness of export controls (including EAR) relevant to robotics and technology.
- CIPS or APICS qualification desirable, not essential.
Technical Skills
- Proficient in Google Workspace (Sheets in particular), Jira and Slack; able to build and maintain an open order tracker from scratch.
- Experience with MRP/ERP systems desirable; this role runs on Jira and Google Sheets rather than a formal ERP.
- Strong numerical accuracy and attention to detail, comfortable reconciling lead times, quantities, dates and revisions.
- Able to read a BOM, understand part numbers, drawing revisions and change control.
Behavioural Skills
- Persistent and tenacious with suppliers while remaining professional; comfortable on the phone every day.
- Highly organised with relentless attention to detail; nothing is allowed to drop.
- Calm under pressure and able to prioritise many competing demands in a fast-paced, engineering-driven environment.
- Clear communicator who gives stakeholders a straight, factual status.
- Professional, motivated, and able to operate autonomously.
WHAT WE OFFER
1. Competitive day rate, based on experience
2. Office perks: free breakfasts, lunches, snacks, and regular team events
3. Collaboration with top-tier engineers, researchers, and product experts in robotics
4. Startup culture prioritising speed, transparency, and minimal bureaucracy
Tel Aviv, Israel
seniorWarszawa, Poland; Almaty, Kazakhstan; Belgrade, Serbia; Yerevan, Armenia; Sofia, Bulgaria; Larnaca, Cyprus; Tbilisi, Georgia; Berlin, Germany; Tallinn, Estonia; Rīga, Latvia; Vilnius, Lithuania; Lisboa, Portugal; Madrid, Spain; Working Time Zone: CET
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоleadManchester; Birmingham; Sheffield; Leeds; Liverpool
ОфисheadNairobi
juniorTokyo (Japan); We encourage applicants from all backgrounds to apply
seniorCardiff, London or Remote (UK)
ОфисUK, London; Directly support the SCM team in London and pick up expediting activities for Boston and Vancouver when needed, working across time zones with the local buyers