Location: Singapore
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
About the Deal Desk Team
The Deal Desk team is a critical component of the Finance function, serving as a trusted advisor to critical internal stakeholders as deal architect working on structuring, negotiating, approving and closing large complex commitment deals while balancing margin preservation, compliance, and velocity. We are committed to building a data-centric and AI-augmented Deal Desk that leverages predictive analytics and automated workflows to optimize pricing in real-time and automate routine approvals, allowing for deeper strategic focus.
Available Location: Singapore
Role Summary
As a Deal Desk Manager, you will be the architect of our AI-driven deal desk, transitioning our sales process from manual workflows to an intelligent, automated engine that spans from initial scoping to final execution. By leveraging agentic workflows and automated data layers, the focus shifts to high-judgment architecture for non-standard enterprise deals. The objective is to serve as a high-influence "Sales Co-pilot," using AI-driven insights to maximize deal velocity and Long-Term Value (LTV) while relentlessly reducing friction through iterative process automation.
What you’ll do
Orchestrate Strategic Deal Architecture: Lead the structuring and execution of non-standard, high-value enterprise deals, providing high-judgment guidance that balances competitive differentiation with long-term business health. Build creative financial models and custom discount strategies that align customer usage patterns with corporate revenue goals.
Sales Co-pilot & Strategic Influence: Serve as a strategic partner to Sales leadership, utilizing data driven insights and workflows to maximize deal velocity, improve LTV, and ensure discovery reflects true customer needs. Perform analysis on pricing and deal terms, leveraging AI insights to recommend "next best action" for deal structuring and margin optimization. Drive consensus across internal stakeholders (Legal, Finance, Revenue Recognition, Compliance and Product) to negotiate viable compromises on non-standard commercial, financial, and legal terms while safeguarding corporate margin thresholds and risk tolerance.
Champion AI, Curate and Tune AI Agents for Automation Integration: Manage the enterprise deal approval ecosystem by tuning automated agents and models to ensure compliance and accuracy at scale. Champion the integration of LLMs and generative AI tools to automate deal desk workflows, significantly reducing deal cycle times. Identify bottlenecks and implement AI-powered productivity solutions.
Drive Process Iteration: Partner with cross-functional teams (Legal, Finance, Product) to build, streamline, and automate deal desk processes, architecting autonomous approval workflows and focusing on reducing field friction through relentless automation.
Role Specifications & Qualifications
Minimum 8+ years of Deal Desk, FP&A, Revenue Operations, or similar experience with a proven track record supporting large-scale enterprise sales motions; 3+ years of direct deal desk experience (deal analysis, deal governance and customer negotiation) preferred
Financial & Sales Acumen:
Solid understanding of SaaS metrics, pricing models, and financial concepts like ARR, Gross Margin, churn, and profitability. Experience with revenue recognition principles (e.g., ASC 606) is highly desirable. Experience selling software is a bonus
Contract & Pricing Knowledge:
Experience drafting and interpreting commercial contracts, with a focus on terms that impact revenue recognition and financial risk. Ability to analyze and recommend the best course of action for complex pricing and licensing situations
Data & AI Literacy:
Proficiency in leveraging agentic workflows and prompt engineering to scale influence, extract insights from large datasets, and automate repetitive operational tasks and internal documentation. Ability to understand and audit automated pricing models to ensure alignment with long-term company goals.Relentless focus on iterative automation and translating complex business policies into streamlined, automated logic
Strategic Influence & Negotiation:
Demonstrated ability to navigate complex, internal cross-functional negotiations and make high-judgment decisions in fast-paced environments. Partner directly with Sales Management and Account Executives during external customer negotiations, equipping them with counter-proposal options or directly engaging in client commercial discussions to structure win-win enterprise agreements
Communication:
Serve as the single point of contact between Sales, Finance, Revenue Recognition (ASC 606), Legal, and Product Management on advising deal constructing and managing deal escalation. Skilled in commercial negotiation strategy, advising Sales on customer-facing concessions, and directly engaging in external negotiations with customer procurement/legal teams to drive deal closure. Exceptional written and oral communication skills, capable of explaining complex deal structures and financial data to both technical and executive stakeholders
Language Preference: Additional proficiency in Mandarin or Japanese would be beneficial for engaging with customers and stakeholders in relevant APJC markets.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: Kuala Lumpur, Malaysia
What you will do as a Customer Engineer
The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Language: Mandarin is
required
to deal with customers in the Greater China region, Cantonese is a plus
Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling).
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
Education
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Travel
This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Metn, Lebanon
Head of AI Transformation
The Company
Toters is an on-demand e-commerce and delivery platform that enables customers to get anything in their city with the highest level of convenience.
Technology is at the heart of everything we do. Our product and engineering teams work every day to build experiences that make customers' lives easier while continuously improving internal systems to deliver faster and at the best cost.
If you're excited about working in a high-growth startup environment and want to be part of a team shaping the future of how people shop in the Middle East, we'd love to hear from you.
About the Role
Are you ready to make AI leverage a company's defining competitive advantage? As a Head of AI Transformation at Toters, you'll transform how we build software, unlock every function to build with AI, and compound our proprietary data and intelligence into product and business outcomes.
The role sits above day-to-day line management and is accountable for outcomes, cross-org alignment, and unblocking. You'll own direction, standards, and outcomes, while delivery is co-owned with our platform and area teams.
In this role, you will:
Your mandate spans four workstreams.
AI-native software development
Own the strategy and operating model for AI across planning, development, review, testing, and release.
Take our internal AI development harness to maturity across every engineering team, and define reusable AI workflows for our main types of engineering work.
Own AI governance: guardrails, code review policy (including reducing human review load where AI review quality supports it), validation standards for AI-generated code, and cost and usage visibility per team.
Deliver velocity with safety, measured by cycle time, review load, defect trends, and cost per unit of output.
Everyone is an AI builder.
Grow our internal AI building platform beyond engineering, activating domain experts across Product, Operations, Finance, and Commercial as builders.
Shape a Forward-Deployed Engineering function that finds high-value opportunities across the business and lands them as working AI solutions.
Build a compounding intelligence layer of shared context, prompts, patterns, and learnings that makes every new build faster than the last.
Drive adoption, measured by live use cases, functions actively building, and time from idea to working tool.
AI-native internal tooling
Make the AI-native path the default for building internal and admin tools, with the traditional engineering queue as the exception.
Partner with our admin platform and Design System teams so AI-built tools compose with shared foundations rather than fragmenting them.
Free up engineering capacity, measured by engineer-hours per month, moved from low-complexity internal requests to strategic work.
AI-powered customer features
Enable product teams to ship customer-facing AI features, partnering with our Applied AI platform on personalization, semantic search and recommendations, fraud intelligence, and intelligent spend.
Set the bar for production AI: evals, guardrails, degradation paths, and measurable business attribution for every AI feature.
Deliver shipped product impact: AI features live across multiple product domains with attributable gains in conversion, retention, or efficiency.
Across all workstreams
Drive alignment with engineering, product, and business leaders, and clear the blockers that slow adoption.
Act as Toters' technical reference on AI, guiding architecture decisions and evaluating tools, models, and vendors.
Mentor engineers and builders across the company to raise AI fluency and engineering excellence.
Report progress, trade-offs, and results clearly to leadership.
Key Qualifications
Bachelor's degree in Computer Science or a related field, or equivalent practical experience.
10+ years of software engineering experience, including several years setting technical direction across multiple teams at Staff or Principal level.
Hands-on experience building and shipping production LLM systems: retrieval, agents and tool use, evals, and guardrails.
Deep, daily experience with AI-assisted development tools, and a track record of driving their adoption across engineering teams.
Strong system design and backend foundations, with the depth to review architecture across services, data, and infrastructure.
Experience defining engineering standards, governance, or operating models and getting them adopted at organization level.
A data-driven approach to measuring engineering productivity and business impact (e.g., DORA metrics, A/B testing).
Proven ability to influence without authority across engineering, product, and business functions.
Strong English communication skills and the ability to explain AI trade-offs to technical and non-technical audiences.
Nice to Have
Production ML experience in personalization, search and recommendations, or fraud detection.
Experience enabling non-engineers to build with AI or low-code tools.
Experience managing LLM cost, usage, and vendor strategy at scale.
Experience as a Tech Lead Manager or leading a small engineering team.
Familiarity with PHP (Laravel), PostgreSQL, Redis, and AWS.
Previous experience with food delivery, e-commerce, or on-demand platforms.
Public work on AI engineering: talks, writing, or open-source contributions.
Why Toters?
Define how a high-growth company builds with AI, with company-wide scope and direct backing from leadership.
Flexible work environment with hybrid-friendly roles.
Opportunity to lead impactful initiatives and shape technical strategy.
Collaborate with talented engineers while growing your career.
Strong culture of mentorship, collaboration, and continuous learning.
Direct impact on products used by thousands of customers every day.
Competitive compensation package.
Exclusive discounts on Toters orders.
First-class medical insurance.
Location: Amsterdam, Netherlands
Freedom24, part of a fast-growing international financial group listed on NASDAQ, is expanding across Europe and is currently looking for a proactive and detail-oriented Office Manager to support our operations in Amsterdam, Netherlands.
Join us and become part of a professional, dynamic team shaping the future of investment services in Europe.
Responsibilities:
1. Administrative Support and Workflow Organization:
Managing the company’s incoming and outgoing correspondence with accuracy and discretion;
Supporting seamless document flow between departments, ensuring timely execution of internal processes;
Driving administrative procedures to enhance operational efficiency;
Maintaining a well-organized, efficient, and inspiring office environment;
Managing procurement of office supplies and overseeing inventory to support an uninterrupted workflow;
Conducting regular physical inventory audits and maintaining records.
2. Communication and Collaboration:
Overseeing internal and external communication to uphold the company’s professional image;
Building effective relationships with vendors and service providers to ensure high-quality and cost-efficient services;
Collaborating with accounting, payroll providers, and auditors to support compliance and financial accuracy;
Actively supporting the HR department on a wide range of operational and people-related matters.
3. Executive Support and Guest Relations:
Proactively organizing calendars, scheduling appointments, and ensuring optimal time management for executives;
Coordinating meetings and conferences, handling all logistics to deliver smooth and professional events;
Serving as the first point of contact — answering and directing calls, welcoming clients and guests with warmth and professionalism;
Hosting visitors of all seniority levels, ensuring a polished and welcoming experience.
4. Financial and Operational Processes:
Processing vendor invoices through SAP Concur in alignment with company policy and timelines;
Reviewing and managing employee expense reports, ensuring full compliance with internal procedures.
5. Additional Responsibilities:
Planning and coordinating business travel arrangements, including flights, accommodation, and itineraries;
Taking part in cross-functional projects and company-wide initiatives, contributing to continuous improvement.
Requirements
Bachelor’s degree (Business Administration, Management, or a related field preferred);
3 plus years of experience in a similar administrative or operational role;
Fluency in English and Dutch
,
both written and verbal;
Advanced computer skills, including MS Office Suite and other relevant business tools;
Experience in organizing and maintaining electronic document management systems;
Excellent interpersonal and communication skills, with the ability to interact across all levels of the organization;
Strong organizational and time-management skills, with the ability to handle multiple priorities;
High attention to detail and accuracy in a fast-paced environment;
Ability to independently identify and resolve issues;
A proactive, solution-oriented mindset and positive attitude;
Flexible and adaptable, capable of working under pressure;
A reliable team player with a genuine willingness to learn and grow.
Benefits
Modern, fully equipped office — a comfortable and inspiring workspace in a central location;
Competitive salary — motivating and aligned with local market standards;
Career growth opportunities — develop across departments and functions within an international group;
Official employment — clear contracts, timely payments, and full compliance with local labor laws;
Legally compliant vacation and public holidays — we respect and follow each country’s labor code;
Private health insurance support — partial coverage of private medical insurance to support your well-being.
Location: Dubai, United Arab Emirates
AHS is a Dubai-based group focused on ultra-luxury real estate development, strategic investments, and other high-value ventures. Operating in the real estate sector, the business combines financial discipline with a sharp focus on premium projects and long-term value creation. This is an opportunity to join a company where finance plays a central role in guiding complex developments and supporting strategic decision-making.
As Luxury Real Estate Finance Manager, you will help shape the financial performance of high-value real estate projects by bringing structure, insight, and commercial judgment to core finance activities. You will work closely with leadership and cross-functional teams, supporting decisions that affect project outcomes, operational efficiency, and investment direction while strengthening the reporting and control environment across the business.
Responsibilities
Manage accounting and financial control across all real estate projects and group companies.
Lead month-end, quarterly and year-end closing within set timelines.
Prepare IFRS-compliant financial statements, including consolidated Group accounts and revenue recognition for property sales.
Track project costs, cost-to-complete, profitability and budget vs. actual variances.
Manage escrow operations and ensure RERA/DLD compliance, including submissions to banks, consultants, and regulators.
Ensure timely VAT and Corporate Tax computation and filing with the FTA, in coordination with tax advisors.
Coordinate statutory, escrow, regulatory and bank audits, and act as the key contact for auditors.
Lead annual budgets, reforecasts and cash flow forecasts for the Group and each project.
Prepare monthly MIS reports with variance analysis, sales, collection, and payables reports.
Supervise accounts payable and receivable, including contractor payments, retention, advances, and overdue balances.
Manage the ERP system, drive process automation, and ensure e-invoicing readiness.
Work closely with the Finance Controller to support financial control, audit readiness, and timely, accurate reporting.
Requirements
Bachelor’s degree in Finance, Accounting, or a related discipline.
5+ years of finance experience in the luxury or real estate sector, including 5+ years in financial reporting, MIS, taxation, statutory audits, and real estate accounting.
Hands-on experience with budgeting, forecasting, and financial reporting, including annual budgeting, reforecasting, cash flow forecasting, and budget-versus-actual variance analysis.
Strong background in project cost control, cost-to-complete analysis, profitability tracking, and project-based accounting practices within real estate.
Advanced proficiency with Excel and strong working knowledge of accounting systems and ERP platforms such as Dynamics 365, Oracle, or similar.
Solid knowledge of IFRS, UAE VAT, FTA compliance, and RERA regulations.
Experience working directly with senior leadership and coordinating with cross-functional teams while serving as a key contact for auditors, banks, consultants, and regulators.
Prior experience in an audit firm, such as a Big 4 firm, is a plus.
CPA, CMA, CFA, or ACCA certification is preferred.
Benefits
Why Join AHS?
Innovative Environment
: Be part of a forward-thinking company that embraces innovation and creativity in the luxury real estate market.
Career Advancement
: Enjoy opportunities for professional growth and development, with a clear path for career progression.
Collaborative Culture
: Join a team-oriented environment where collaboration and mutual support are highly valued.
Work-Life Balance
: Enjoy a supportive work environment that values work-life balance and employee well-being.
Location: Athens, Greece
Join our dynamic team at
EUROPEAN DYNAMICS
as a
Financial Controller
and play a crucial role in supporting the financial and operational controlling activities of the Group internationally. Working along with a team, you will provide valuable support and monitoring in the preparation of financial statements of
international companies
that adhere to regulatory and accounting guidelines. You will play a crucial role in ensuring that the company’s accounting and financial processes meet established standards, promoting accurate financial reporting and effective control. This is your chance to contribute to the success of a growing organization by supporting our finance department and advance your career in a collaborative and innovative environment.
Key Responsibilities
Review monthly bookkeeping activities and support month-end and year-end closing processes.
Prepare and review financial statements and management reports.
Ensure the accuracy of financial data, including general ledger, trial balance, and balance sheet reconciliations.
Review accounting transactions, journal entries, and intercompany balances.
Liaise with external auditors and support statutory audit processes.
Monitor and support ERP system operations and accounting controls.
Requirements
Bachelor's degree in Finance, Accounting, Economics, or a related field.
5–7 years of relevant accounting experience, preferably within a multinational environment.
Strong knowledge of accounting principles, financial reporting, and closing procedures.
Advanced Excel skills and experience with ERP/accounting systems.
Experience with Oracle NetSuite ERP is highly desirable.
Excellent command of English, both written and spoken.
Strong analytical, organizational, and communication skills with a high level of attention to detail.
Benefits
We believe in rewarding talent and dedication. Here's what you can expect as part of our team:
Competitive full-time salary;
Private Health Coverage on the Company’s group program;
Flexible Working Hours;
Top-of-the-Line Tools;
Professional Development: Benefit from language courses, specialized training, and continuous learning opportunities;
Career Growth: Work with some of the most innovative and exciting specialists in the industry;
Dynamic Work Environment: Thrive in a setting that offers challenging goals, autonomy, and mentoring, fostering both personal and company growth.
If you want an exciting challenge, work with some of the coolest technologies, and enjoy your time doing it, then join us! Submit your detailed CV in English, quoting reference: (
FC/11/26
).
You may also consider all our other open vacancies by visiting the career section of our website (
www.eurodyn.com
) and follow us on Twitter (@EURODYN_Careers) and LinkedIn.
EUROPEAN DYNAMICS (ED)
(
www.eurodyn.com
) is a leading European Software, Information, and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Berlin, Stockholm, London, Nicosia, Valetta, Vienna, Den Haag, Hong Kong, etc.) The company employs over 1100 engineers, IT experts, and consultants (around 3% PhD, 41% MSc, and 54% BSc). We design and develop software applications using integrated, state-of-the-art technology. Our current IT projects have a value exceeding 300 million EURO. EUROPEAN DYNAMICS is a renowned supplier of IT services to European Union Institutions, international organizations, European Agencies, and national government Administrations in 40 countries and 4 continents.
As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, colour, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion.
EUROPEAN DYNAMICS (ED)
adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published at
www.eurodyn.com/privacy
. By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorize ED to process your personal data for the purposes of the company's recruitment opportunities, in line with the Policy.
Location: Athens, Greece
We currently have a vacancy for a
Bid Assistant
to offer his/her services in
Athens.
Ideal candidate should possess
excellent knowledge of English; good knowledge of French will be highly appreciated.
Responsibilities and tasks
You will perform and oversee a diverse set of administrative pre-sales activities, ensuring the submission of tenders, bids, offers and proposals to national and international clients:
Identification of administrative requirements and scheduling of the necessary actions;
Collection and preparation of administrative certificates/documentation (e.g. financial and legal documents, etc.) in coordination with internal departments;
Ensure compliance and consistency across all bid documents and collateral, aligned with bid requirements;
Work with key members of individual bid teams to support the delivery of compliant tenders;
Provision of advanced assistance and secretarial support services (e.g. sampling of proposals, problem solving, review and control of correspondence, information research, etc.);
Updating a database of project references, CVs and supporting documents;
Performing new tenders search, registering and maintaining company accounts for online tender portals, highlighting and monitoring new opportunities relevant to company business scope;
Maintenance of the department’s files, archives and records.
Requirements
University Degree or MSc in Business Administration or Economics, Social Studies, Information Technology;
Excellent English communication skills (oral and written);
Excellent use of MS Office;
Excellent interpersonal, problem solving and organizational skills with approachable, enthusiastic ‘can do’ attitude;
Flexible, service-orientated, team player, proactive self-starter, focused on high quality and high productivity;
Career-oriented personality, interested to build a successful career path.
Benefits
If you are seeking a career in an exciting and dynamic company, operating in an international, multilingual and multicultural environment where you can expect real chances to make a difference, please send us your detailed CV in English, quoting reference:
(ASE/11/2026)
.
We offer a competitive remuneration (with full benefits package) based on qualifications and experience, including:
Competitive full-time salary;
Private Health Coverage on the Company’s group program;
Flexible working hours, top - of - the Line tools, language courses, specialized trainings;
A great opportunity to grow and work with innovative and exiting specialists in the industry;
Being part of an environment that offers challenging goals, autonomy and mentoring, which creates development opportunities, both for you and the company.
EUROPEAN DYNAMICS (ED)
(
www.eurodyn.com
) is a leading European Software, Information and Communication Technologies company, operating internationally (Athens, Brussels, Luxembourg, Copenhagen, Berlin, Stockholm, London, Nicosia, Valetta, Vienna, Den Haag, Hong Kong, etc.) The company employs over 1100 engineers, IT experts and consultants (around 3% PhD, 36% MSc and 53% BSc). We design and develop software applications using integrated, state-of-the-art technology. Our current IT projects have a value exceeding 300 million EURO.
EUROPEAN DYNAMICS
is a renowned supplier of IT services to European Union Institutions, international organizations, European Agencies and national government Administrations in 40 countries and 4 continents.
As part of our dedication to the diversity of our workforce, we are committed to Equal Employment Opportunity without regard for race, colour, national origin, ethnicity, gender, disability, sexual orientation, gender identity, or religion.
EUROPEAN DYNAMICS (ED)
adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published in www.eurodyn.com/privacy. By submitting an application to this position and by sharing your personal data with ED, you acknowledge and accept its Policy and authorise ED to process your personal data for the purposes of the company's recruitment opportunities, in line to the Policy.
Location: Malta; Spain; France; Isle of Man; Gibraltar
Neo Group
is a Malta-based startup offering
B2B
services in Marketing, Tech, Data Analytics, Customer Support, HR, and Compliance. Established in 2024, it is built on over 15 years of veteran experience in multiple industries, including the iGaming industry. Despite our startup spirit, our team brings a wealth of expertise gained through years of collaboration with industry leaders. With a
network
of 1,400 talented professionals across 10+ countries, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace.
Unlock your full potential as a
Country Manager
. Neo Group is a B2B services company, recruiting on behalf of our partners. In this unique B2B role, you will take ownership of a major partner account and its portfolio within
a highly lucrative, targeted European market
. You won't just be overseeing regional strategy; you will be assisting the partner's operational performance, connecting the partner's goals with our internal teams. If you possess a data-driven mindset, strong leadership skills, and a passion for scaling local markets, we would love to hear from you!
What we want you to do:
Regional Performance & Reporting:
Report on the performance of the specific country that the partner operates in, ensuring alignment with their regional growth and ROI objectives.
Website & Affiliate Optimization:
Continuously monitor and optimize the partner's regional websites for an exceptional user experience, and oversee localized affiliate activities to ensure compliance and drive acquisition growth.
Market Analysis & Strategy:
Conduct thorough market studies and competitor comparisons, crafting comprehensive, data-backed go-to-market strategies tailored to this specific European territory.
Localization & Promotion:
Champion the nuances of this specific market to ensure seamless adaptation across all teams. Discover and implement innovative methods to promote the partner's products.
Stakeholder Collaboration:
Collaborate closely with Team Leads, department heads, and internal stakeholders to maintain alignment on all regional and operational goals.
Requirements
Market Leadership:
Proven experience as a Country Manager, market lead, or in a similar role owning performance for a local or regional market, preferably a French-speaking European market.
Target Market Fluency:
Full professional proficiency in
French
(essential for managing the localized partner portfolio, reviewing regional content, and analyzing market data), plus professional working proficiency in English (B2 or higher).
Performance & Reporting:
Strong analytical skills, with the ability to report on country performance, interpret market and channel data, and recommend actions that support the partner's regional growth and ROI objectives.
Website & Affiliate Oversight:
Experience monitoring and optimizing regional websites for user experience, and overseeing localized affiliate activity to support compliant acquisition growth.
Market Analysis & Strategy:
Experience conducting market studies and competitor comparisons, and turning those insights into data-backed go-to-market strategies for a specific territory.
Localization & Promotion:
Ability to champion local-market nuance across internal teams and to identify practical ways to promote the partner's products in the territory.
Stakeholder Collaboration:
Excellent communication and stakeholder-management skills, with a track record of connecting a partner's local goals with internal teams (marketing, content, CRM, affiliates and operations).
Industry Experience:
Experience in management, business development, affiliate or CRM work in the iGaming industry is a plus.
Location: Azerbaijan; Ukraine
About Onedome
We're a UK fintech building high-throughput digital infrastructure for the mortgage and property space. Recently acquired Trussle. We're taking our platform to the next level: fully automated, self-healing, observable, and built to handle real traffic spikes (we have a TV launch coming up).
The role
You'll be our senior platform engineer. Not a traditional ops role. You'll treat infrastructure as a product, build the internal developer platform our engineers deploy through, and bring SRE discipline into the application tier when it's needed.
You won't have a platform team to lean on. You'll be building that capability. We know exactly what we need.
What you'll do
Own 5 AWS accounts across the organisation (QA, Prod, Infra, plus two others)
Architect and maintain infrastructure as code with Terraform. Replace the click-ops that's still around
Stand up CI/CD pipelines engineers actually want to use. Blue/green and canary where it makes sense
Run releases reliably and reduce key-person risk on the deploy process
Set up monitoring, alerting, and incident response so we catch issues before customers do. Define SLIs and SLOs that map to real user journeys
Lead incident response as the primary infra responder. Run blameless post-mortems
Patch and harden the platform. We're a fintech, this matters. IAM least privilege, secrets management, vulnerability scanning, MFA enforcement
Lead infrastructure work for the TV launch: traffic spikes, autoscaling, capacity planning, runbooks
Partner with backend engineers when production issues cross into the app tier. JVM tuning, connection pools, async patterns, memory leaks
Architect multi-region DR. Drive the platform toward self-healing
Optimise cost across DynamoDB, Lambda, and the wider AWS footprint
Set architectural guardrails with tech leads and SWEs. Mentor engineers as the platform capability grows
You must have
6+ years hands-on AWS in production (VPC, IAM, EC2/ECS/EKS, Lambda, S3, CloudFront, Route53, RDS, DynamoDB, SQS)
Production Terraform (Terragrunt a plus). Multi-environment state management
Production Kubernetes and Docker. EKS specifically
Strong CI/CD experience: GitHub Actions, GitLab, Jenkins, or ArgoCD. GitOps practices
Strong infrastructure security: IAM least privilege, secrets, patching, vulnerability scanning, MFA enforcement
Observability from scratch: CloudWatch, Datadog, Grafana, Prometheus, OpenTelemetry, or ELK
Solid backend competency in Java (Spring Boot), Python, or Node. Understanding of JVM, concurrency, async systems
Comfort being the senior infrastructure person. Self-directed, opinionated, disciplined about documentation
B2/C1 Level English
Nice to have
Fintech or other regulated industry experience
DynamoDB at scale (we run many tables with PITR and S3 exports, Lambda-driven daily incrementals)
AWS cost optimisation track record
Past experience as a first infrastructure hire at a small team
Building internal developer platforms or self-service tooling
AWS DevOps Pro, Solutions Architect Pro, or CKA
Service mesh experience (Istio, Linkerd) and DevSecOps practices
Firebase or GCP exposure (we have a small footprint there)
What you won't get from us
A platform team to lean on. You'll be building that capability
Click-ops everywhere. You'll be replacing what exists with IaC
Ambiguity about the work. We know exactly what we need
Working setup
UK working hours.
Fully remote across the EU
Tooling: Microsoft 365, Teams, Planner, Nuclino, GitHub
aws-vault with MFA enforcement on all accounts
Sustainable on-call rotation
Salary: $4,000 – $5,000 / month
Location: Ardmore, PA
About Ernesta:
Ernesta is on a mission to bring gorgeous, design-focused custom rugs to homes and places of gathering through an enjoyable, frictionless, and affordable experience. At the same price as a store-bought standard-sized rug, a custom-cut rug from Ernesta will not only be a better fit, but also a better buying experience. We believe that high-quality custom design shouldn't be out of reach for consumers and aim to address this need in the multi-billion dollar global rug industry.
Driven by our collective mission, our team is hungry, hardworking, and highly ambitious. We’re problem solvers, innovators, design enthusiasts, and executors. We are relentlessly focused on creating and delivering beautiful and delightfully simple solutions and experiences for our customers. Together, we are excited and humbled by the opportunity to expand the market for custom rugs and allow more people to live in elevated design settings. Put simply, we believe more soft surfaces mean happier homes.
About the Role:
Ernesta is looking for an experienced
full-time
Sales and Design Consultant (who we call a Design Assistant) to join the Retail team in our showroom located in Ardmore, PA. You will be a key hire to help build an enjoyable, frictionless, and industry-defining rug buying experience. This is an opportunity to join a small but visionary team - a high impact role pioneering a new age of customer experience. As a Design Assistant you will wear two hats. First, you will educate and advise customers on rug selection, material selection, and spatial planning. Second, you will be a customer champion – delighting customers and assisting with inquiries, concerns, and matters related to orders, delivery, and more. In each interaction, you will take pride in building strong relationships with customers and ensuring their happiness and loyalty at every touchpoint.
What You’ll Do:
Set the industry standard for customer experience and sales
Drive sales through customer followup and outreach
Deliver exceptional design and product expertise to customers
Maintain a clean, organized, and on-brand showroom that delights customers at every touchpoint
Provide customers a high quality and personalized experience through multiple channels - in person, chat, text, email, video, phone.
Advise customers on floor plan layout, material selection, and custom rug measurements
Provide a fantastic experience to our customers by responding to inquiries and resolving order-related matters such as order tracking, product inquiries, delivery logistics, and more.
Surprise and delight customers - exceed their expectations - create memorable experiences
Learn innovative technologies to help customers visualize their space i.e CAD modeling, adobe, 3D rendering, etc.
Maintain feedback loops to improve internal processes
Qualifications Include:
2+ years of experience in a consumer-facing role. 2+ years of direct consumer sales and/or account management experience is required.
Passionate about interior design and home décor. You stay up to date on home décor trends.
Delights in communicating and building trust with customers, self motivated, curious, empathetic, and great at listening
Solutions oriented with sound judgment, business sense, and high integrity. Willingness to provide creative solutions and wear many hats.
High level of proficiency working online across multiple software tools, 2D/3D tools, Zoom, Google suit, etc.
Great time management and organizational skills with high level of accountability
Ability to establish and improve processes. Excited to establish and build feedback loops within the organization and across business units.
This role is located in our Retail Showroom and will require a flexible schedule, including weekend and holiday hours.
Nice to Have:
Experience with design tools and spatial planning
BA or experience working in a creative field, interior design, art history, architecture, etc.
Ernesta is committed to inclusion. We are an equal opportunity employer and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
The anticipated starting base pay for this role is between $20 - $30 per hour. This range represents the low and high end of the anticipated pay range for this role. The actual base pay is dependent upon many factors, such as: experience, education, and skills.
#LI-Onsite
Location: San Francisco, California
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
We’re looking for a Strategic Finance Business Partner to support our AI team and other business functions. Our Strategic Finance Business Partnership team serves as a trusted advisor to the company, driving our financial planning, forecasting, and review processes, and guiding critical decisions through insightful analyses and strategic thought partnership.
This is a high-impact role on a lean team: you’ll partner deeply across Engineering and Product to strengthen executive-level visibility into financial performance, improve forecast accuracy, and evaluate strategic investments across our product.
This role is based San Francisco. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE:
- Embed deeply within the AI team and broader business as a trusted financial partner. Understand key cost drivers and the product roadmap to proactively surface financial implications, risks, and opportunities.
- Own weekly and monthly AI cost reporting end to end, delivering clear visibility into spend, usage, key trends, and anomalies for executives and functional leaders.
- Deliver thoughtful analyses to support strategic decisions with strong judgment, speed, and attention to detail.
- Support the monthly close and reporting process with Accounting, vendor and PO tracking, budget-versus-actuals cost analyses, and flux reviews
- Partner with the AI team, Product, Data Science, Engineering, and other cross-functional teams to deliver accurate forecasts and budgets.
- Strengthen AI cost data and reporting infrastructure by identifying data gaps, improving recurring workflows, and using AI and automation to make reporting more durable, scalable, and timely.
SKILLS YOU'LL NEED TO BRING:
- 2-4 years of experience in FP&A, Strategic Finance, and/or Corporate Finance
- Experience with financial modeling, forecasting, budgeting, financial close, and reporting (budget vs. actuals, etc.)
- Data fluency and the ability to navigate complex datasets, including identifying anomalies or data gaps.
- Intellectual curiosity, strong analytical judgment, and the ability to move from detailed data to a clear point of view on performance, risks, and opportunities
- Comfortable partnering directly with senior leadership and building strong cross-functional relationships
- Strong work ethic, reliability, and attention to detail — “get it done” attitude
- You don’t need to be an AI expert, but you’re curious and willing to adopt AI tools to work smarter and deliver better results.
NICE TO HAVES:
- Experience with a high-growth tech company, including native AI, SaaS, or consumption-based businesses
- Experience with NetSuite, Workday, Zip, and planning tools (Pigment, Adaptive, Anaplan)
- Working knowledge of SQL
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco, the estimated base salary range for this role is $120,000 - $140,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: United States
SingleStore is growing our Sales Development team, and we’re looking for hungry, motivated sales development professionals. The SDR team at SingleStore uses outbound prospecting tactics to generate opportunities for our sales team(s). Business development representatives are assigned to account-based territories for commercial, enterprise, and strategic target accounts. This team is a keen group with high business acumen and a hunter's mentality, comfortable generating their own leads.
Role and Responsibilities:
Generate a qualified sales pipeline for SingleStore targeted accounts ($100M - 1BN in annual revenue)
Actively prospect using phone, email, and social media; 50:50 split between outbound and inbound
Partner with up to 4 Account Executives on account plans and prospecting strategies
Identify key account stakeholders to generate opportunities for SingleStore
Maintain open communication and alignment with Account Executives and management
Quickly gain a strong understanding of the SingleStore value proposition and the database industry landscape (prior data experience is a plus)
Consistently achieve/exceed the monthly quota of qualified opportunities and meaningful interactions with new prospects
Required Skills and Experience:
1+ years of SDR (Inbound), or BDR experience in the software industry preferred
Strong business acumen, with the ability to become an expert on database management systems (DBMS) within your first 90 days
Proven track record of running high-volume outbound cadences via phone, email, and social media
Proven track record of achieving measurable lead and pipeline goals; references preferred
Formal sales training is a plus
Required to be available Tuesdays and Wednesdays for pipeline generation days with the team and overall training
What you’ll bring:
Comfortable operating in a fast-paced environment
An exceptional written and spoken communicator
Hungry for a career in sales or other areas of enterprise software
Comfortable reaching out cold to executive-level and technical prospects
Experience with sales tools like Salesforce, Outreach.io, Zoominfo, and LinkedIn
Highly organized & autonomous
Entrepreneurial and self-motivated
An ability to partner with and support co-workers and customers across time zones
SingleStore delivers the cloud-native database with the speed and scale to power the world’s data-intensive applications. With a distributed SQL database that introduces simplicity to your data architecture by unifying transactions and analytics, SingleStore empowers digital leaders to deliver exceptional, real-time data experiences to their customers. SingleStore is venture-backed and headquartered in San Francisco with offices in Sunnyvale, Raleigh, Seattle, Boston, London, Lisbon, Bangalore, Dublin and Kyiv.
Consistent with our commitment to diversity & inclusion, we value individuals with the ability to work on diverse teams and with a diverse range of people.
To all recruitment agencies: SingleStore does not accept agency resumes. Please do not forward resumes to SingleStore employees. SingleStore is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company.
SingleStore values individuals for their unique skills and experiences, and we’re proud to offer roles in a variety of locations across the United States. Salary is based on permissible, non-discriminatory factors such as skills, experience, and geographic location, and is just one part of our total compensation and benefits package. Certain roles are also eligible for additional rewards, including merit increases and annual bonuses.
Location: London, England
Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in!
At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun.
Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world.
Read
our blog
to learn more.
About the role...
The Duolingo English Test (DET) is a high-stakes assessment used by institutions around the world. Its integrity depends on proctors making accurate, consistent, and defensible decisions — even when sessions present ambiguous evidence or new forms of cheating. As the Proctor Quality and Learning Manager (L3) in Scaling Operations, you will own the end-to-end quality standard and learning system that keep our global proctor network aligned and effective as security threats, technology, and workflows evolve. You’ll define what “correct” looks like, run our calibration and adjudication program, and build ongoing training that measurably improves decision quality. You will partner with Psychometrics, Security, Operations, Product, and Engineering to ensure our human and AI-assisted workflows meet rigorous accuracy standards before and after deployment. This is an individual-contributor role within DET Proctoring Operations, with functional leadership over Training Specialists and adjudicators executing the program.
🧠 You will...
Own the DET proctoring quality standard — maintain rubrics, decision rules, examples, and guidance that define accurate decisions across routine and difficult edge cases.
Lead calibration and adjudication — operate recurring Proctor Certification Test cycles, resolve disputed decisions, identify patterns of disagreement, and ensure outcomes are consistent and auditable.
Build and run an ongoing learning program — publish a forward-looking training calendar, deliver monthly interventions, and launch targeted training in response to quality signals, threats, or workflow changes.
Measure effectiveness — use calibration results, audits, and performance trends to identify learning needs, evaluate training impact, and decide when to clarify standards, retrain, or update guidance.
Guide specialist execution — set expectations for Training Specialists and adjudicators, assign deliverables, review outputs, and operate onboarding and certification that ramp new specialists quickly.
Maintain durable sources of truth — keep calibration, adjudication, and training runbooks current so critical processes are documented and auditable.
Evolve quality alongside proctoring — translate new threats and workflow changes into clear standards, training, and quality controls in partnership with Psychometrics, Security, Operations, Product, and Engineering.
Represent the proctoring craft — bring frontline proctor evidence into product experiments and workflow decisions; assess whether launched changes preserve decision quality.
Connect human and technology-assisted quality — establish benchmarks for AI-assisted workflows and validate automated capabilities against real sessions before deployment.
✅ You have...
5+ years in assessment development, scoring/rater quality, certification, quality assurance, or a field involving complex, consequential judgments; experience aligning reviewers to a shared standard through calibration programs.
Adult-learning program experience spanning onboarding, certification, ongoing training, remediation, and effectiveness measurement (beyond one-off materials).
Exceptional attention to detail and strong judgment in ambiguous cases; ability to produce clear, defensible decisions and guidance.
Analytical fluency to interpret quality data, disagreement patterns, and performance trends and translate them into practical interventions.
Clear written and verbal communication; ability to turn complex standards into precise, usable guidance and explain difficult calls.
Cross-functional leadership without formal authority; experience directing contractors or partners toward clear accountability and outcomes.
Demonstrated skill in quality standards and rubric design, building living systems with decision logs, change histories, and controls for auditability.
Experience defining quality benchmarks and validation methods for human–technology workflows, including AI-assisted processes.
Adaptability — comfort revising standards and programs as risks, products, and technology change.
⭐ Exceptional candidates will have...
Experience in language assessment, test security, remote proctoring, trust and safety, or fraud prevention in high-integrity environments.
Experience maintaining quality across large, distributed examiner/rater/reviewer/contractor populations.
Familiarity with assessment concepts such as inter-rater agreement, reliability, standardization, and performance monitoring.
Experience designing quality systems that span human judgment and technology-assisted workflows.
Familiarity with learning-management systems, assessment platforms, quality-audit tools, or operational analytics.
The offered salary is dependent upon several factors, including work experience, skills, and internal peer comparisons. The posted range is subject to change in the future. For this role, base salary is supplemented by equity compensation. We encourage you to talk with your recruiter for more information related to compensation for this role!
Salary Range:
£90,630
—
£122,617 GBP
Benefits:
Take a peek at how we care for our employees' holistic well-being with our benefits
here
.
Job Alerts:
Sign up for job alerts
here
.
Accommodations:
We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact
accommodations@duolingo.com
.
Equal Employment Opportunity:
Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Fraud Warning:
Unfortunately, there is a rise in scammers pretending to be real Duolingo employees. Duolingo and our employees will never ask for your Social Security number, bank details, or passport info, and we’ll never ask you to deposit a check, purchase equipment, or exchange money during the interview process. Real Duolingo employees always use an email that ends in @duolingo.com or @recruiting.duolingo.com. Stay alert and double-check these details before sharing any information.
By applying for this position your data will be processed as per the
Duolingo Applicant Privacy Notice
.
Location: New York, NY; Pittsburgh, PA
Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in!
At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun.
Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world.
Read
our blog
to learn more.
About the role...
The Duolingo English Test (DET) is a high-stakes assessment used by institutions around the world. Its integrity depends on proctors making accurate, consistent, and defensible decisions — even when sessions present ambiguous evidence or new forms of cheating. As the Proctor Quality and Learning Manager (L3) in Scaling Operations, you will own the end-to-end quality standard and learning system that keep our global proctor network aligned and effective as security threats, technology, and workflows evolve. You’ll define what “correct” looks like, run our calibration and adjudication program, and build ongoing training that measurably improves decision quality. You will partner with Psychometrics, Security, Operations, Product, and Engineering to ensure our human and AI-assisted workflows meet rigorous accuracy standards before and after deployment. This is an individual-contributor role within DET Proctoring Operations, with functional leadership over Training Specialists and adjudicators executing the program.
🧠 You will...
Own the DET proctoring quality standard — maintain rubrics, decision rules, examples, and guidance that define accurate decisions across routine and difficult edge cases.
Lead calibration and adjudication — operate recurring Proctor Certification Test cycles, resolve disputed decisions, identify patterns of disagreement, and ensure outcomes are consistent and auditable.
Build and run an ongoing learning program — publish a forward-looking training calendar, deliver monthly interventions, and launch targeted training in response to quality signals, threats, or workflow changes.
Measure effectiveness — use calibration results, audits, and performance trends to identify learning needs, evaluate training impact, and decide when to clarify standards, retrain, or update guidance.
Guide specialist execution — set expectations for Training Specialists and adjudicators, assign deliverables, review outputs, and operate onboarding and certification that ramp new specialists quickly.
Maintain durable sources of truth — keep calibration, adjudication, and training runbooks current so critical processes are documented and auditable.
Evolve quality alongside proctoring — translate new threats and workflow changes into clear standards, training, and quality controls in partnership with Psychometrics, Security, Operations, Product, and Engineering.
Represent the proctoring craft — bring frontline proctor evidence into product experiments and workflow decisions; assess whether launched changes preserve decision quality.
Connect human and technology-assisted quality — establish benchmarks for AI-assisted workflows and validate automated capabilities against real sessions before deployment.
✅ You have...
5+ years in assessment development, scoring/rater quality, certification, quality assurance, or a field involving complex, consequential judgments; experience aligning reviewers to a shared standard through calibration programs.
Adult-learning program experience spanning onboarding, certification, ongoing training, remediation, and effectiveness measurement (beyond one-off materials).
Exceptional attention to detail and strong judgment in ambiguous cases; ability to produce clear, defensible decisions and guidance.
Analytical fluency to interpret quality data, disagreement patterns, and performance trends and translate them into practical interventions.
Clear written and verbal communication; ability to turn complex standards into precise, usable guidance and explain difficult calls.
Cross-functional leadership without formal authority; experience directing contractors or partners toward clear accountability and outcomes.
Demonstrated skill in quality standards and rubric design, building living systems with decision logs, change histories, and controls for auditability.
Experience defining quality benchmarks and validation methods for human–technology workflows, including AI-assisted processes.
Adaptability — comfort revising standards and programs as risks, products, and technology change.
⭐ Exceptional candidates will have...
Experience in language assessment, test security, remote proctoring, trust and safety, or fraud prevention in high-integrity environments.
Experience maintaining quality across large, distributed examiner/rater/reviewer/contractor populations.
Familiarity with assessment concepts such as inter-rater agreement, reliability, standardization, and performance monitoring.
Experience designing quality systems that span human judgment and technology-assisted workflows.
Familiarity with learning-management systems, assessment platforms, quality-audit tools, or operational analytics.
The offered salary is dependent upon several factors, including work experience, skills, and internal peer comparisons. The posted range is subject to change in the future. For this role, base salary is supplemented by equity compensation. We encourage you to talk with your recruiter for more information related to compensation for this role!
Salary Range:
$142,800
—
$193,200 USD
Benefits:
Take a peek at how we care for our employees' holistic well-being with our benefits
here
.
Job Alerts:
Sign up for job alerts
here
.
Accommodations:
We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact
accommodations@duolingo.com
.
Equal Employment Opportunity:
Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Fraud Warning:
Unfortunately, there is a rise in scammers pretending to be real Duolingo employees. Duolingo and our employees will never ask for your Social Security number, bank details, or passport info, and we’ll never ask you to deposit a check, purchase equipment, or exchange money during the interview process. Real Duolingo employees always use an email that ends in @duolingo.com or @recruiting.duolingo.com. Stay alert and double-check these details before sharing any information.
By applying for this position your data will be processed as per the
Duolingo Applicant Privacy Notice
.
Location: Savannah, Georgia
About Us
Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, Ohio, Kentucky, Mississippi, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today!
Purpose:
We are looking for an experienced Advanced Provider (Nurse Practitioner or Physician Assistant) to provide primary care to homebound and palliative care patients in Savannah, Georgia area on a PRN basis. You will apply medical techniques and principles under the supervision of a physician, and you will care for a diverse set of patients with chronic diseases.
What You'll Do:
Provide high quality care to primary and palliative patients in and around Savannah, GA
Assess patient's health by performing physical examinations; obtaining, updating, and studying medical histories and creating the best plan for care.
Effectively communicate with office staff and clinical operations across various internal platforms
Provide high quality, patient centered care to a panel of patients
Develop impressions, diagnosis, and treatment plans
Foster trust and consult with patients, families, and caregivers during visits
Order diagnostic testing as medically necessary
Prescribe medications supplies and appropriate medically necessary interventions
What You'll Need:
Board Certified, with a valid NP or PA certification in the State of Georgia
Strong clinical skills with the ability to accurately and confidently treat, assess, and diagnose
Positive demeanor and strong people skills
Ability to confidently problem solve and operate independently
1-2 years of primary care experience with geriatric patients (hospice experience highly preferred but not required)
What you'll get:
A flexible schedule - so you can see your patients during a schedule that works for you
Autonomy - so you can feel trusted to provide the best care possible.
Support - from our in-house clinical team with any requests or orders.
Growth - the opportunity to join our growing leadership team
Compensation:
$Salary+ BONUS
#pink
Full-time employees qualify for the following benefits:
Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
Paid Time Off
Paid Office Holidays
All employees qualify for these benefits:
Paid Sick Time
401(k) with up to 3% company match
Referral Program
Payactiv: pay-on-demand. Cash out earned money when and where you need it!
Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.
Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against
protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national
origin, religion, disability, and veteran status.
Location: Renton, Washington, United States
We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.
Job Overview
At Wizards, we build high-value, high impact solutions for automation and AI use by developers across our enterprise in each business unit. We work closely with internal partners to build solutions and platforms that they are asking for and interested in using in their daily work. We don't mandate adoption. Instead, we create best-in-class tools that developers want to use. We are looking for a versatile and dedicated Senior AI Developer to deliver end-to-end AI and automation solutions on our platforms, giving developers across every business unit tools they genuinely want to use.
Location and Work Arrangement
This role is based at our Renton, Washington office and follows a hybrid schedule designed to support in-person collaboration. Employees are expected to work onsite on Tuesdays, Wednesdays, and Thursdays, with the flexibility to work remotely or onsite on Mondays and Fridays.
What You'll Do
Work with internal teams to implement AI technologies in our tools and products
Deliver automation and AI software to create best in class solutions for our partners
Build automation solutions for enterprise SaaS platforms in collaboration with internal partners
Work with internal developer teams to build out a consistent developer platform
Work on low code developer solutions using AI for non-developers
What You'll Bring
2+ years developing and deploying production scale cloud solutions; or equivalent experience.
Experience with prompt engineering and agent-based workflows for large language models.
Proficiency with two or more of Python, TypeScript, CDK, SAP, GitHub, GitLab, or AWS.
Software Development Life Cycle (SDLC)
What Sets You Apart
Experience with AWS Bedrock or SageMaker AI for agentic solutions
Deployment of AI and automation workloads for enterprise software solutions
Experience with handling required settings in cloud accounts for deployed architecture
Who We Are
We’re a team of creators, storytellers, and innovators united under the Hasbro family and home to beloved brands, AAA digital games studios and immersive experiences that spark imagination across generations. Together, we’re committed to a culture rooted in creativity, excellence, curiosity, and inclusion, and where every employee is empowered to think boldly, act with integrity, and spark joy for all.
Hasbro
About the Company – Hasbro
Wizards of the Coast
Who We Are – Wizards of the Coast
Equal Opportunity
Hasbro is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.
Accommodations
If you have a disability and need reasonable accommodation during the hiring process, please inform your recruiter anytime throughout the process.
Notice Regarding Hasbro’s use of AI in the Recruitment Process
We use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.
How it works: Talent Matching compares information from your resume and application responses with job-related criteria established and weighted by Hasbro’s recruiting and hiring teams. Depending on the role, these criteria may include relevant skills, work experience, prior job titles, and industry experience. The tool then assigns a match category to help organize applications for review.
Human oversight: Talent Matching supports — but does not replace — human review. It does not automatically advance or reject candidates or make employment decisions. Hasbro’s recruiters and hiring managers review applications and remain responsible for all hiring decisions.
Greenhouse has published the results of an independent bias audit of Talent Matching.
View the Greenhouse Talent Matching audit results
.
#Wizards
The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.
Pay Range
$144,100
—
$216,100 USD
Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:
Health & Wellness
Time Off to Recharge
Financial Well-being
Life & Family Support
Volunteer and Community Initiatives
Learning & Development
Exclusive Perks
Please review our
Applicant Privacy Notice
to learn how we collect, use, and protect your personal information in connection with the application process.
Location: Brownsville, WI Corporate Office
Estimator
Michels Energy Solutions, Inc.
Location: WI | Full-time | Travel Required
Michels Energy Solutions, Inc. (MES)
serves as the general contracting and prime contractor arm of Michels, delivering complex energy and industrial infrastructure projects across North America.
MES
provides turnkey project execution, leveraging
Michels'
self-perform capabilities to manage every phase of construction, from planning and procurement through field execution and project closeout.
With deep expertise in pipelines, gas distribution systems, compressor and pump stations, industrial facilities, utility infrastructure, and energy-related construction, MES partners with clients to safely deliver critical projects that power economies and support growing communities. Known for tackling challenging scopes and providing integrated solutions,
Michels Energy Solutions
combines the resources of a national contractor with the agility, accountability, and hands-on leadership needed to successfully execute large-scale energy and industrial projects.
Our work improves lives. Discover how a career at
Michels Energy Solutions, Inc.
can change yours.
As a Project Engineer with
Michels Pipeline, Inc.
, you will support the successful execution of pipeline construction projects by assisting with planning, coordination, and field operations. This role offers hands-on experience in all phases of project delivery, including scheduling, cost tracking, quality control, and collaboration with field crews and project managers. You will gain practical exposure to how complex pipeline projects are built safely, efficiently, and to the highest standards.
Why Michels Energy Solutions, Inc.?
We consistently ranked among the
top 10% of
Engineering News‑Records
Top 400 Contractors
We’re a national leader in
pipeline
with a long track record of success.
Our steady, strategic growth revolves around a commitment to quality.
Family‑owned and operated organization with long‑term stability
We invest an average of
$5,000 per employee per year
in training and career development.
We perform
high-impact, essential work
that supports homes, businesses, and communities.
A culture where
everyone shares responsibility for safety
, regardless of title
We’re part of the Michels family of companies—one of North America’s largest and most diversified energy and infrastructure contractors.
We offer a
comprehensive benefits
program including:
Health, Dental, and Life Insurance
Flexible Spending Accounts (FSA) and Health Savings Account (HSA)
Short- and Long-Term Disability Insurance
401(k) Retirement Plan
Legal Assistance and Identity Theft Protection Plans
(Benefits may vary based on position and location)
Why you?
You like to surround yourself with dedicated, value-driven people
You value challenges and opportunities over a 9 to 5 job
You learn from the past and push ahead toward the future
You like to know your efforts are noticed and appreciated
You believe that individual commitment to a group effort is key to success
You want your work to make a difference in people’s lives
What it takes?
Bachelor of Science in Construction Management preferred or relevant industry experience
2+ years of relevant estimating experience
Experience with job cost tracking software, estimating software, Trimble Business Center and Primavera (preferred)
Strong verbal and written communication skills
A valid driver license for the type(s) of vehicles you may be driving and an acceptable driving record
25% Travel
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: Worldwide; Philippines
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title: CPT-11586 Customer Service Virtual Assistant
Independent Contractor – CPT-11586 Customer Service Virtual Assistant/Business Support VA/Junior-Advanced Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A satellite services company is seeking a reliable and customer-focused Customer Service Virtual Assistant to provide phone, email, and administrative support to its customers.
The VA will be responsible for handling inbound customer calls, assisting with inquiries, providing information regarding billing and service timelines, supporting activation and deactivation requests, handling login-related concerns, and completing callbacks when necessary.
The role will also involve updating the company's CRM through accurate data entry and providing professional customer care throughout each interaction.
The ideal candidate should have excellent communication skills, strong attention to detail, and the ability to remain patient and professional when assisting customers with questions or service-related concerns. Previous telecommunications, satellite, cable, internet, or similar customer service experience is strongly preferred.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Customer Service & Phone Support
Answer inbound customer calls professionally and efficiently
Assist customers with general inquiries and service-related concerns
Provide accurate information regarding billing, service timelines, and account-related matters
Provide clear explanations and guidance based on established company procedures
Handle customer concerns with patience, professionalism, and empathy
Provide a positive customer experience throughout each interaction
Identify issues that require escalation and provide the appropriate support or next steps
Activations, Deactivations & Account Support
Assist customers with activation and deactivation requests
Follow established procedures for processing service changes
Provide customers with information regarding activation/deactivation timelines and requirements
Assist with login and account-access queries
Document customer concerns and actions taken
Escalate technical or account issues when they fall outside the VA's scope
Follow up on escalated concerns when required
Callbacks & Email Support
Make outbound callbacks to customers when necessary
Follow up on unresolved inquiries and previously discussed concerns
Respond to customer emails when required
Ensure email responses are clear, professional, and aligned with company guidelines
Maintain timely follow-up on pending customer concerns
Document relevant phone and email interactions
CRM & Administrative Support
Update and maintain customer information in the CRM
Perform accurate data entry and record updates
Log customer interactions, inquiries, and outcomes
Maintain organized and up-to-date customer records
Ensure all required information is properly documented
Assist with other routine administrative and customer service tasks as needed
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Customer service or call center experience required
Inbound call-handling experience required
Strong spoken and written English required
CRM/data-entry experience required
Experience handling billing or account-related inquiries preferred
Experience processing service activations and/or deactivations preferred
Telecommunications customer service experience strongly preferred
Satellite, cable, internet, wireless, or similar industry experience is a strong advantage
Experience handling customer escalations preferred
Email-based customer support experience preferred
HubSpot experience is a significant advantage
IDEAL CANDIDATE PROFILE
Customer-focused, patient, and professional
Excellent spoken and written English
Comfortable handling a high volume of customer inquiries
Strong phone communication and active listening skills
Able to explain billing, account, and service information clearly
Detail-oriented with accurate data-entry skills
Organized and reliable with strong follow-through
Comfortable handling both phone and email communication
Able to identify when an issue needs to be escalated
Comfortable learning and following established processes
Able to maintain professionalism when dealing with frustrated or concerned customers
Previous
telecommunications or telecom customer service experience is strongly preferred
Experience in satellite, cable, internet, wireless, or other communications-related industries is a plus
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
3CX Phone Dialer
– Provided by client
HubSpot
– Nice to have / significant advantage
CRM / Customer Management Systems
Email Platforms
Basic Data Entry Tools
Work Schedule
Contracted Hours per Week: 40 Hours
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: 12:00 PM – 9:00 PM EST
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior, and Advanced Level
Contracted Hours per Week: 40 hours/week
Daily Working Time: 12:00 PM – 9:00 PM EST
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Minimal/Neutral to None
REGION PREFERENCES: Philippines
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
География найма не уточнена
leadMetn, Lebanon
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