Location: United Kingdom, Remote
Workplace: remote
Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalized and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular.
This role is fully remote, offering you flexibility to work from anywhere within the UK.
Your new role
As a Senior Implementation Specialist, reporting directly to the Senior Manager, Implementation, you'll play a pivotal role in Olo's Customer Experience Team, helping to guide new and existing restaurant brands as they join the Olo Platform, or expand their tech stack. You will contribute to the evolution of Olo’s Engage Suite by leveraging your product and industry knowledge to support the unique goals and business processes of our customers. You'll also provide increasingly complex product expertise to customers, and collaborate with Project Managers, Technical Specialists, Product Managers, Support, and Leadership teams. You are experienced in standard implementations and upsells, have a focus on providing great hospitality, and are a model of the art of collaboration.
How You’ll Make An Impact
Leads execution of a portfolio of projects with varying levels of complexity through the lens of your respective product domains.
Is adaptable to defined processes to ensure successful customer outcomes.
Effectively partners with cross functional teams responsible for all stages of implementation projects including customers and Olo functional representatives to ensure cohesive communication.
Acts as a subject matter expert for specific products to efficiently and autonomously guide customers through product adoption.
Champions customer’s needs when working with multiple stakeholders on project execution.
Working with the customer, provides troubleshooting and support for customer implementations addressing issues where possible and/or escalating according to established protocol with cross-functional teams.
Remains up to date on product changes and updates and understands the impact to the business and customer experience.
At times, provides recommendation on initiatives to improve implementation velocity in collaboration with Olo leadership and the Implementation Team.
May provide insights to product teams that help improve product functionality in response to customer feedback or experiences with implementation.
May be required to conduct work associated with Professional or Managed Services agreements.
What Will Set You Up For Success
3+ years experience managing customer relationships, relevant project or account management work, or integration implementation work.
Experience creating an excellent customer experience and demonstrated ability to advocate for customers.
Awareness of project management practices, including ability to self manage towards critical deadlines by leveraging internal stakeholders and/or external partners.
Demonstrated experience training relevant customers stakeholders on product best practices to support strong program performance.
Demonstrated ability to solve problems using available resources, and thoughtfully explain problems and resolutions.
Demonstrated capacity to consume technical details at varying levels of complexity to successfully accomplish project objectives.
Preferred experience with Asana, Jira, Salesforce, Google Suite, and Zendesk.
Familiarity with Loyalty and Marketing SaaS products is a plus.
Other Requirements
Ability to be on-call after-hours and weekends or work a non-traditional shift, as business needs arise.
About Olo
Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source—so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology’s positive impact and creating a world where every restaurant guest feels like a regular. Learn more at olo.com.
Applicant Privacy Notice (United Kingdom)
Location: New York City, New York, United States
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
About the Tavily at Nebius
In a rapidly evolving world, trust in AI depends on AI agents being grounded in fresh, verified real-world data. Search is the foundation that makes this possible.
Tavily provides the search and intelligence layer that powers AI agents and retrieval systems with trustworthy, real-time information. We work with some of the most innovative teams in AI, from fast-growing startups to global enterprises, helping them build agents that are not only intelligent but informed.
About the Role
We're looking for a senior, full-stack analyst / data scientist to own Product and PLG analytics end-to-end. You'll own the metrics behind our self-serve motion (signup, activation, usage, conversion, expansion and retention)
and find the drivers behind them
. You'll work directly with our CEO and leadership as a thought partner on product and growth decisions.
This role is fully independent. When a question comes up, you take it all the way: from building the pipeline, model the data, train and deploy the model, analyze the results and come back with a clear recommendation. Nothing waits in a queue for someone else. You'll also work closely with the other analysts on the team, share methods and standards, and collaborate across Product, Engineering, Growth, Marketing and GTM.
What You'll Do
• Own Product and PLG analytics end-to-end: define, instrument and measure the self-serve funnel, from first API call through activation, conversion to paid, expansion and churn.
• Uncover the drivers behind top-level KPIs: which behaviors, use cases and product experiences predict activation, retention and monetization.
• Build what you need: data pipelines and models (SQL, dbt, Python, orchestration) that turn raw product, usage and billing data into trusted, reusable datasets.
• Build and ship predictive models (conversion propensity, churn risk, usage forecasting, lead and account scoring) and bring their outputs into product and GTM workflows.
• Design, run and evaluate experiments (A/B tests, pricing and packaging tests, onboarding changes) and apply causal inference where you can't run a clean experiment.
• Proactively monitor key business and product metrics, investigate trends and anomalies, and surface insights stakeholders can act on.
• Partner directly with the CEO and leadership on strategic questions, including pricing, growth levers, product bets and market opportunities, and turn ambiguous questions into clear analysis and decisions.
• Set the standard for how we measure product success: metric definitions, a shared source of truth and analytical rigor across teams.
What We're Looking For (Must-Haves)
• 5+ years of experience as a Product / Growth Analyst, Data Scientist or equivalent.
• 2+ years in a SaaS company, with deep understanding of funnels, cohorts, activation, retention, monetization and PLG dynamics.
• A strong statistical foundation.
• A proven record of working end-to-end on your own, from data engineering through modeling to a delivered recommendation.
• Strong hands-on experience using Python for data analysis, experimentation, machine learning and data modeling in a production environment.
• Comfort working with large, messy, event-level datasets.
• Hands-on experience building, validating and deploying predictive models (e.g., classification, forecasting, segmentation) that were used to make real business decisions.
• Demonstrated ability to influence business strategy through data and drive alignment across cross-functional stakeholders, including executive leadership.
• Strong communication: you can turn complex analysis into a clear, compelling story and a concrete recommendation.
• Experience with modern data tooling (Snowflake/BigQuery, dbt, Airflow, and BI tools like Omni/Looker/Tableau).
• BSc in Statistics / Math / CS or equivalent.
Nice to Have
• Experience at an API-first, developer-focused or PLG company.
• Experience with product analytics platforms (PostHog, Amplitude, Mixpanel).
• Experience with pricing and packaging analysis or usage-based billing models.
• Familiarity with LLMs / AI tooling, and using AI agents to speed up your own analytical work.
• Evidence that you build things on your own: a GitHub profile, portfolio, side projects or publications.
• MSc / PhD in Statistics / Math / CS or equivalent.
Pay Transparency
We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law.
Base Compensation Range
$179,000
—
$224,000 USD
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Atlanta, Georgia
About Us
Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, Ohio, Kentucky, Mississippi, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today!
Job Title:
Scheduling Coordinator
Reporting to:
Administrator
Department:
Intake and Scheduling
FLSA Status:
Non-Exempt
Ennoble Care is hiring a Scheduling Coordinator. The Scheduling Coordinator will be responsible for coordinating, communicating, and revising the daily schedules of providers conducting in-home and tele-health visits.
What you’ll do:
Schedule/re-schedule patient appointments for clinical providers
Contact patients, communities and partners to communicate, align and confirm patient schedules
Reviews and updates patients’ demographic and insurance information
Effectively prioritizes tasks
Promotes prompt and courteous service
Displays excellent communication skills
Maintains provider daily appointment load
Handles voicemails daily and ensures all inquiries are handled properly.
Other duties as assigned
What You'll Need:
High School Diploma
Experience as an Aide preferably in healthcare
Extremely organized and able to manage files, logbooks and staff schedules
Calm demeanor under stressful situations
Able to meet deadlines
Communication skills
Computer proficient
Proper phone etiquette and multi phone line skill set
Work well under pressure
Be dependable
Display teamwork
What You’ll Get:
Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
Paid Time Off
Paid Office Holidays
Paid Sick Time
401(k) with up to 3% company match
Referral Program
Payactiv: pay-on-demand. Cash out earned money when and where you need it!
Pay rate is $18.00 an hour
Physical Demands and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions.
While performing the duties of this position, prolonged periods of sitting at a desk and working on a computer may be required.
Additionally, the employee is regularly required to talk or hear.
The employee frequently is required to use hands or fingers, handle, or feel objects, tools, or controls.
The employee is occasionally required to stand, walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to 15 pounds.
Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.
The noise level in the work environment is usually moderate.
Ability to visit multiple office sites.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
Ennoble Care provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
#black
Full-time employees qualify for the following benefits:
Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
Paid Time Off
Paid Office Holidays
All employees qualify for these benefits:
Paid Sick Time
401(k) with up to 3% company match
Referral Program
Payactiv: pay-on-demand. Cash out earned money when and where you need it!
Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.
Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against
protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national
origin, religion, disability, and veteran status.
Location: London, England
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us to redefine the future of on-demand delivery. To do this, we're building a world-class Finance Engineering (FinEng) organization across all global markets we support at DoorDash, Deliveroo and Wolt. in which each of our product managers plays a critical role in helping to define and execute our vision to move money accurately and at scale across every market we operate in and ensure finance and accounting compliance. As we grow, billions of dollars in money movements flow through our platform every year and our team makes sure every one of them is understood, trusted, and correctly reflected in the financial books.
About the Role
Product Managers on the Finance Engineering team need a systems-oriented mindset, platform thinking, and strong cross-functional collaboration. In this role, you will define the strategy and vision for systems that track billions of dollars in company-wide money movement, translate transactions into accounting entries, and accelerate the financial close. You will build scalable, audit-ready automation for complex, high-volume financial activity.
This is an opportunity to reshape modern accounting by applying AI to reconciliation, investigations, and incident detection and mitigation. Your products will form a critical part of the company’s financial infrastructure and help earn the confidence of leadership, auditors, and regulators.
You're excited about this opportunity because you will…
Drive the product definition, strategy, and long-term vision for accounting automation. You own the roadmap
Build systems that track billion-dollar-level money movements across the entire company and automatically convert them into accurate accounting entries
Reinvent and accelerate the accounting close process, reducing manual effort and shortening close timelines
Champion AI-driven approaches to transform close reconciliation, financial investigations, and incident detection and mitigation
Partner with FinEng, Accounting, and Finance leaders to translate complex financial and regulatory requirements into scalable, automated products
Work closely with cross-functional teams of engineers, designers, data scientists, accountants, and operators
Communicate product plans, benefits, and results to key stakeholders including the leadership team
We're excited about you because…
You have a track record in product management, including driving product strategy, vision, and roadmap alignment
You have built complex, back-end, data-intensive, or platform products. Ideally in fintech, payments, accounting, or financial systems
You have a strong grasp of accounting concepts (e.g. double-entry, ledgers, reconciliations, the close process) and how financial data flows through complex system
You do your best work with range: global platform thinking alongside the accounting reality of a specific brand or market
You're an execution power-house who thrives in ambiguity and operates at the lowest level of detai
You are excited about applying AI/ML to real-world financial problems such as reconciliation, investigation, and incident mitigation
You have experience presenting business reviews to senior executives
You have empathy for the users you build for, including accountants, controllers, and finance operators
You are motivated by building financial infrastructure that works across DoorDash, Deliveroo, and Wolt
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧 Solve meaningful problems at real scale Work on a complex, always-on marketplace that impacts millions every day.
🌱 See your impact, fast Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment.
🧠 Grow through challenge and ownership Take on big, ambiguous problems and accelerate your career with strong support.
🌎 A culture built for builders High standards, collaboration, flexible working and continuous learning. 💰 Share in the success you help create Competitive salary and equity options, so you’re rewarded for the impact you make.
➡️ Want a deeper look at how we build? Check out our Tech Blog. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Chile, Santiago
Workplace: hybrid
About Truv
Truv is transforming the financial data industry with a secure and real-time API platform for payroll account access. Our technology streamlines income and employment verification, direct deposit switching, and more—eliminating outdated processes and unlocking greater financial opportunities. Backed by $30M from top investors like Kleiner Perkins and NYCA, we’re disrupting a $2B legacy market with cutting-edge innovation and a customer-first approach. Our leadership team brings expertise from industry giants like Apple, Carta, Venmo, MX, and Okta, driving the future of financial data access.
We’re joining Checkr soon, bringing our verification technology and data connectivity together with Checkr’s platform.
What you’ll do
Design, implement, and test cloud-based server-side code in Python
Use best practices for optimized code performance
Write and maintain unit/integration tests
What you bring
Basic ML and LLM APIs + experience in document parsing or similar
Strong knowledge of Python
5+ years of experience
Knowledge in DevOps / AWS / Containerization tools such as Docker.
Working experience with CI/CD
Advanced English communication skills
Availability to work on hybrid schedule in Santiago, Chile (3 days per week, Offices located in Gran torre Costanera)
Preferred skills
Data parsing experience
Experience in reverse engineering public APIs
Experience with PostgreSQL
Understanding of Django ORM/DRF
Strong background in network protocols
Good knowledge of web and mobile technologies
What We Offer
A collaborative and fast-moving environment
Be part of an international company based in the United States
$3,000 USD per year learning and development reimbursement allowance
Competitive compensation and opportunity for professional and personal advancement
100% medical, dental, and vision coverage for employees and dependents
Additional vacation benefits of 5 extra days and flexibility to take time off
We are an equal opportunity employer committed to diversity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status.
Location: Spain; Czech Republic; Hungary; Ukraine; Greece; Croatia; Poland; Armenia; Portugal; Italy; Malta; Türkiye; Romania
Workplace: Remote
Location: Fully remote (EMEA timezone)
Start date: ASAP
Languages: Fluent English required
Industry: Cloud Computing / AI / European Deep-Tech SaaS
ABOUT THE ROLE
Pragmatike is recruiting on behalf of a European deep-tech company building a sovereign, energy-efficient cloud platform for modern AI and high-performance workloads. The company operates a distributed, highly automated infrastructure and is scaling rapidly across a multi-entity, international footprint.
As part of this growth, building an AI-native finance organization is a strategic priority.
We are seeking a Group Financial Controller to own and scale group accounting, consolidation, reporting, and controls across multiple legal entities. Reporting directly to the CFO, this is a senior, hands-on leadership role for a finance professional capable of structuring, automating, and modernizing accounting operations in a deep-tech environment.
⚠️ Strong, proven experience leveraging AI in accounting workflows is mandatory.
This role is not about maintaining legacy processes, but about designing and operating an AI-first accounting function.
YOUR RESPONSIBILITIES
- Own the monthly, quarterly, and annual group close and consolidation processes across all entities.
- Deliver accurate management accounts, as well as board and investor reporting.
- Ensure IFRS and local GAAP compliance across multiple jurisdictions.
- Define, document, and enforce group accounting policies and internal controls.
- Lead, optimize, and scale the NetSuite ERP across the group (NetSuite experience is mandatory).
- Drive automation and AI adoption in accounting operations, including reconciliations, anomaly detection, journal automation, and close acceleration.
- Manage audits, statutory filings, intercompany accounting, and transfer pricing processes.
- Partner closely with the CFO on strategic initiatives, scaling efforts, and financial governance.
- Build robust, scalable accounting infrastructure suited to a high-growth, deep-tech organization.
REQUIRED QUALIFICATIONS
- 8–12+ years of experience in accounting, financial control, or similar senior finance roles.
- Strong experience operating in multi-entity, international environments.
- Background in SaaS, cloud, infrastructure, or deep-tech companies.
- Expert-level NetSuite experience (+++).
- Hands-on experience implementing AI tools in accounting workflows (mandatory).
- Strong knowledge of IFRS and/or local GAAP, with solid consolidation expertise.
- Qualified accountant (CPA, ACA, ACCA, or equivalent).
- Proven ability to build finance infrastructure and processes from the ground up.
- Comfortable operating in fast-paced, high-growth environments with high ownership.
PREFERRED QUALIFICATIONS
- Experience supporting rapid international expansion or group restructuring.
- Exposure to automation-first or data-driven finance organizations.
- Prior involvement in audit transformation or finance system implementations at scale.
- Strong stakeholder management skills with executive leadership and investors.
WHY JOIN US
You will take on a key leadership role within a European AI and cloud deep-tech company, with the opportunity to design and scale a best-in-class, AI-native accounting function.
This role offers high autonomy, strategic influence, and direct exposure to the CFO, within a fully remote EMEA setup and limited travel (~10–15%).
Pragmatike is committed to a fair, transparent, and inclusive recruitment process.
We do not discriminate based on age, disability, gender, gender identity or expression, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
In accordance with GDPR, your personal data will be processed lawfully, fairly, and securely, and used solely for recruitment purposes, including sharing it with our client(s) for employment consideration. You may request access, correction, or deletion of your data at any time. We are committed to maintaining the confidentiality and security of your information throughout the recruitment process.
Location: Japan
Workplace: Remote
We are hiring for this role in Japan. Your exact location within the country does not matter as the role is not office-based, but we do have an office in Shibuya, Tokyo. Being locared in Tokyo is preferred but not required.
What you will be doing:
We are currently growing our support team at ClickHouse who provides excellent service to our customers around the world. We hope to find you ready to take on a large variety of tasks related to our customers locally in Japan, as well as more regionally across APJ and EMEA. This is a customer-facing role that will include some onsite customer visits in Japan. You will be owning a wide variety of tasks: from support tickets to community support, helping with both pre- and post-sales customer activities, partnering with our Go To Market team on deeply technical aspects of POCs, and suggesting improvements to how we do things in Support at ClickHouse. This is a great opportunity for someone ready to roll up their sleeves and help us expand our regional presence in Japan!
Examples of projects you might contribute to:
- Work closely with the Support Services team, Engineering, and Product Management to help define functionality required by users and customers
- Develop solutions based on ClickHouse Cloud and ClickHouse open-source that can be shared with our users, community, and customers via documentation, knowledge base, blogs, meetups, webinars, and training
- Assist with mentoring, training, and sharing your knowledge with colleagues, users, and customers
And of course:
- You will deliver excellent customer service as a front-line engineer and representative of ClickHouse. Our Support Engineers provide professional response, on-call coverage, and guidance within the required Service Level Agreement ("SLA") on technical cases that are opened via a ticketing system, email, Slack, and/or phone
- You will build strong, trusted relationships with colleagues, customers, and partners
What you will bring along:
- Prior experience within a technical support organization
- Technical breadth and depth in relevant subjects, for example: ClickHouse DBMS or similar OLAP or SQL databases, experience with Cloud/SaaS platforms, Linux/Unix experience, experience with Kubernetes and containers, System or Network Administration experience
- Be present and available according to the scheduling and onsite travel required to deliver high-quality 24x7 Support in a global, distributed environment
- Strong written and verbal communication skills in both Japanese and English
- Experience in a customer-facing role that entailed pre- and post-sales support, solution or sales engineering, consulting, and/or training
- A mindset of teamwork, global engagement, empathy, and solving challenging problems
- A sense of adventure and urgency in building the most scalable, highest performing, largest, and fastest databases on the planet
- Self-driven, curious, and eager to continuously learn and grow
Bonus points:
- Demonstrated success in collaborating with software developers, product managers, account representatives, and a user Community to deliver an amazing user and customer experience
- Passion for applying open-source software technology to massive data sets in order to solve complex questions and improve the world in which we live
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new eligible team member who joins our company receives equity.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: Amsterdam, Netherlands
At Catawiki, every day brings the extraordinary! Whether it’s
Daniel Ricciardo’s Formula 1 Car
, a
Woolly Mammoth’s Skeleton
,
Lady Gaga's Jumpsuit
or
Usain Bolt’s running shoe
, we encounter exceptional objects every day.
We’re a one-of-a-kind marketplace for buying and selling special objects. Each week, more than 100,000 unique items are auctioned, all carefully curated by our passionate in-house experts.
Having sold over 25 million unique objects, our mission is to become the world’s most popular destination for special objects. As a growing, diverse and sustainable scale-up, we proudly live by three core values. If these values resonate with you, we’d love to explore how you can join us.
Taking ownership and driving impact
Being open to change and feedback
Being passionate about our mission and our customers.
About the role and team
As our Security Tech Lead Manager, you’ll manage a team of 2–3 security engineers within Platform Engineering and remain hands-on. You’ll own the security engineering roadmap and take responsibility for the team’s delivery, performance and development. Working with Product and Platform Engineering, you’ll help protect our marketplace, our customers and their data.
Our platform runs on Google Cloud and Kubernetes. You’ll focus on application and cloud security, secure software delivery and risks in internal and AI-enabled systems. You’ll turn security priorities into engineering work, make clear trade-offs and help teams adopt controls that fit their everyday workflows.
What you will do
Manage and develop the security team through regular one-to-ones, timely feedback, performance reviews and career development. Address underperformance and support hiring and onboarding.
Own the security engineering roadmap. Prioritise work based on risk, business needs and team capacity, delegate effectively and remove blockers to delivery.
Stay hands-on by building security controls and automation, reviewing code and guiding technical decisions across applications, cloud infrastructure and software delivery.
Partner with Product and Platform Engineering early in design. Lead threat modelling and security reviews, and help teams choose secure approaches that are practical to implement.
Improve vulnerability management. Assess findings in the context of exposure and business impact, agree remediation priorities with system owners and track issues through resolution.
Improve security checks in CI/CD and infrastructure as code, including dependency and secret scanning. Reduce false positives and help engineers act on findings.
Coordinate the security team’s technical contribution to incident response and investigations. Turn lessons from incidents into improvements to detection, response and preventive controls.
Work with Legal, IT and Trust & Safety on security controls, policies and audit evidence where responsibilities overlap.
Measure and communicate progress through remediation times, control coverage and adoption. Explain remaining risks, delivery progress and trade-offs to technical and business stakeholders.
Who you are
You have substantial hands-on security engineering experience in a software or cloud environment and have implemented and operated security capabilities in production.
You have previously managed engineers as direct reports, including performance reviews, career development and difficult feedback. You can balance people management with technical contribution.
You have owned a security roadmap or programme, translated priorities into deliverable work and coordinated implementation across engineering teams.
You have strong knowledge of application and cloud security, including identity and access management, secrets management and secure software development.
You are experienced in threat modelling, secure code and design reviews, vulnerability prioritisation and practical incident response.
You can develop or automate in Ruby, Python, Go or a similar language, are comfortable reviewing backend code and have integrated security controls into engineering workflows.
You communicate clearly with engineers and non-technical partners, explain risk in business terms and gain support for decisions when priorities compete.
Helpful experience
Experience with Google Cloud, Kubernetes and Terraform or similar infrastructure tooling.
Experience in a marketplace, e-commerce or another software product business, including account and API security.
Experience securing AI-enabled applications, agents or data pipelines, or using AI to improve security engineering workflows.
Why You'll Love Working with Us
Create a visible impact
by working at scale in a global organisation serving millions of customers across 80+ categories. In our flat structure, every role has a broad scope and directly impacts both our customers and the business.
Learn and grow
through our Learning & Development initiatives, including clear development plans and mentorship programmes to support your career progression.
A culture of connection defines us
. We’re a passionate, diverse team of 800+ Catawikians representing 60+ nationalities. We foster an inclusive and queer-friendly environment where everyone is encouraged to bring their full self to work.
Celebrate life’s moments with us.
You’ll receive a €100 Catavoucher when you join, a €50 Catavoucher on your birthday, and an extra day off each year to “Pursue Your Passion
”
. We also offer additional leave for key work anniversaries and important life events. Benefits may vary by location.
Our Offices and Way of Working
Our vibrant offices in Amsterdam and Lisbon are designed to inspire collaboration. Most Catawikians operate in a hybrid setup, combining office-based and remote work, with a minimum of two days per week in the office, unless a role is explicitly stated as fully remote or fully office-based.
Interested?
Apply with an English CV and Cover Letter. By applying, you agree to
Catawiki’s Applicant Privacy Policy.
If you’re excited about this role but don’t meet every requirement, we still encourage you to apply anyway. You may be just the right candidate for this or other roles.
We may use artificial intelligence (AI) tools to support the review of your application. AI may help us assess how your experience matches the requirements of the role, but hiring decisions are always made by our recruitment team
Location: Amsterdam, Netherlands
At Catawiki, every day brings the extraordinary! Whether it’s
Daniel Ricciardo’s Formula 1 Car
, a
Woolly Mammoth’s Skeleton
,
Lady Gaga's Jumpsuit
or
Usain Bolt’s running shoe
, we encounter exceptional objects every day.
We’re a one-of-a-kind marketplace for buying and selling special objects. Each week, more than 100,000 unique items are auctioned, all carefully curated by our passionate in-house experts.
Having sold over 25 million unique objects, our mission is to become the world’s most popular destination for special objects. As a growing, diverse and sustainable scale-up, we proudly live by three core values. If these values resonate with you, we’d love to explore how you can join us.
Taking ownership and driving impact
Being open to change and feedback
Being passionate about our mission and our customers.
About the role and team
As our Lead Security Engineer, you’ll provide hands-on technical leadership in our small Security team within Platform Engineering. You’ll shape the security engineering roadmap and own the delivery of complex security initiatives, working with Product and Platform Engineering to protect our marketplace, our customers and their data.
Our platform runs on Google Cloud and Kubernetes. You’ll focus on application and cloud security, secure software delivery and risks in internal and AI-enabled systems. You’ll combine deep technical work with influence across engineering, turning security risks into controls and practices that teams can use in their everyday workflows.
This is an individual contributor role. As the team evolves, there may be an opportunity to move into people management, based on demonstrated readiness and business needs.
What you will do
Shape the security engineering roadmap and lead complex initiatives from assessment and design through implementation, rollout and ongoing operation.
Design and build security controls and automation across applications, cloud infrastructure, identity and access, CI/CD and infrastructure as code.
Lead threat modelling and secure code and design reviews. Work with engineering teams early to identify risks and agree practical changes before systems reach production.
Investigate vulnerabilities and recurring security weaknesses. Prioritise findings based on exposure and business impact, work with system owners on remediation and build reusable controls that prevent recurrence.
Improve security checks in engineering workflows, including dependency and secret scanning. Reduce false positives and make findings easier for developers to understand and resolve.
Contribute to security incident investigations and response. Improve detection and response tooling and use lessons from incidents to strengthen preventive controls.
Mentor security engineers and help product engineers build security skills through technical guidance, documentation and practical training.
Work with Legal, IT and Trust & Safety on technical security controls, policies and audit evidence where responsibilities overlap.
Measure the effectiveness and adoption of the controls you deliver. Communicate progress, technical decisions and remaining risks clearly to engineering and business stakeholders.
Who you are
You have substantial hands-on security engineering experience in a software or cloud environment and a track record of delivering security improvements across multiple teams.
You have strong knowledge of application and cloud security, including identity and access management, secrets management and secure software development.
You have led threat modelling, secure code and design reviews and complex remediation work, turning findings into solutions that engineers adopt.
You can develop or automate in Ruby, Python, Go or a similar language and are comfortable reviewing backend code. You have built and operated security tooling or controls in production.
You have integrated security into CI/CD, cloud infrastructure or infrastructure as code and can make sound trade-offs between risk reduction and engineering effort.
You have contributed to security incident investigations or responses and can work effectively with others under pressure.
You have led technical initiatives and mentored engineers. You’re interested in developing your leadership skills, including potentially taking on people management in the future.
You influence through technical credibility and collaboration, explain risks clearly to different audiences and take responsibility for seeing complex work through to completion.
Helpful experience
Experience with Google Cloud, Kubernetes and Terraform or similar infrastructure tooling.
Experience in a marketplace, e-commerce or another software product business, including account and API security.
Experience securing AI-enabled applications, agents or data pipelines, or using AI to improve security engineering workflows.
Why You'll Love Working with Us
Create a visible impact
by working at scale in a global organisation serving millions of customers across 80+ categories. In our flat structure, every role has a broad scope and directly impacts both our customers and the business.
Learn and grow
through our Learning & Development initiatives, including clear development plans and mentorship programmes to support your career progression.
A culture of connection defines us
. We’re a passionate, diverse team of 800+ Catawikians representing 60+ nationalities. We foster an inclusive and queer-friendly environment where everyone is encouraged to bring their full self to work.
Celebrate life’s moments with us.
You’ll receive a €100 Catavoucher when you join, a €50 Catavoucher on your birthday, and an extra day off each year to “Pursue Your Passion
”
. We also offer additional leave for key work anniversaries and important life events. Benefits may vary by location.
Our Offices and Way of Working
Our vibrant offices in Amsterdam and Lisbon are designed to inspire collaboration. Most Catawikians operate in a hybrid setup, combining office-based and remote work, with a minimum of two days per week in the office, unless a role is explicitly stated as fully remote or fully office-based.
Interested?
Apply with an English CV and Cover Letter. By applying, you agree to
Catawiki’s Applicant Privacy Policy.
If you’re excited about this role but don’t meet every requirement, we still encourage you to apply anyway. You may be just the right candidate for this or other roles.
We may use artificial intelligence (AI) tools to support the review of your application. AI may help us assess how your experience matches the requirements of the role, but hiring decisions are always made by our recruitment team
Location: Remote - Costa Rica
Founded in 2012, Bugcrowd is the preemptive security platform that unifies exposure discovery and assessment, offensive testing, and intelligence shaped by AI and human insight to help organizations avoid, discover, and validate real-world risk. Bugcrowd helps security teams move faster by identifying the exposures that matter most so they can act first and stay ahead of attackers. By combining the power of humans and AI, teams can preempt attack paths and prevent breaches. Based in San Francisco and New Hampshire, Bugcrowd is supported by General Catalyst, Rally Ventures, Costanoa Ventures, and others. Visit
www.bugcrowd.com
.
Job Summary
If you like owning problems end to end, making security a default property of everything we build, and working closely with engineering, we want to meet you. Bugcrowd is looking for security engineers who move beyond standard tooling and drive measurable security outcomes our customers can rely on. You will help us shape a culture where security helps others succeed, not just points out problems.
Essential Duties and Responsibilities
Partner Closely with Engineering
: Refine architecture, validate new features, and drive security investment while prioritizing engineering velocity
Build Security Paved Roads
: Contribute to the secure defaults, libraries, and "paved roads" that systematically eradicate entire classes of vulnerabilities rather than fixing bugs one by one
Create Feedback Loops
: Tune security tooling such as SAST, DAST, SCA, and secret scanning to reduce noise and focus on what matters
Be our Best Customer
: Ensure our bug bounty program can be a model for other customers. Experiment with new ways to leverage the creativity of the crowd. Provide feedback on new platform features to engineering and product
Own Projects End to End
: Lead cross-functional product security projects from scoping through delivery, influencing product and engineering roadmaps and clearly communicating risk to both technical and non-technical stakeholders
Amplify our Impact
: Use code and automation as a lever to scale coverage and eliminate repetitive work. Build systems based on incentives and accountability rather than just bureaucratic process
Education, Experience, Knowledge, Skills, and Abilities
3+ years of experience in product security, application security, or secure software development
Can review code, automate tasks, and build security tooling in at least one modern programming language (e.g., Python, Go, Ruby, Java)
Hands-on experience with core application security practices — threat modeling, secure code review, and automated testing (SAST, DAST, SCA) — and a solid grasp of common vulnerability classes (e.g., OWASP Top 10)
Demonstrated ability to manage projects and influence cross-functional partners across engineering, DevOps, and product.
Bachelor's degree in engineering, computer science or relevant field, or equivalent practical experience
Bonus Points (Preferred but not required)
Previous experience with Bug Bounty or vulnerability disclosure programs
A background in building "paved roads" or secure-by-default internal libraries to eliminate entire classes of vulnerabilities
Hands-on experience securing cloud-native platforms and Infrastructure as Code (e.g., Terraform, AWS, GCP, Kubernetes, Docker)
Experience working within a fast-paced, high-growth security or SaaS company
Working Conditions and Physical Requirements
The ideal candidate must be able to complete all physical requirements of the job with or without reasonable accommodation.
Sitting and / or standing - Must be able to remain in a stationary position 50% of the time
Carrying and / or lifting - Must be able to carry / move laptop as needed throughout the work day.
Environment - remote, work-from-home 100% of the time
Culture
At Bugcrowd, we understand that diversity in the workplace is vital to a company’s success and growth. We strive to make sure that people are included and have a sense of being part of making Bugcrowd not only a great product but a great place to work.
We regularly hear from both customers and researchers that Bugcrowd feels like a family, and we strive to maintain that internally as well.
Our team consists of a broad range of people: musicians, adventure sports junkies, nature lovers, parents, cereal enthusiasts, night owls, cyclists, artists—you get the point.
At Bugcrowd, we are solving security threats and vulnerabilities that are relevant to everyone, therefore we believe solving these problems takes all kinds of backgrounds. We value the perspectives and experiences people from underrepresented backgrounds bring.
Disclaimer
This position has access to highly confidential, sensitive information relating to the technologies of Bugcrowd. It is essential that the applicant possess the requisite integrity to maintain the information in the strictest confidence.
The company is authorized to obtain background checks for employment purposes under state and federal law. Background checks will be conducted for positions that involve access to confidential or proprietary information (including trade secrets).
Background checks may include Social Security verification, prior employment verification, personal and professional references, educational verification, and criminal history. Applicants with conviction histories will not be excluded from consideration to the extent required by
law.
Any personal data you submit in connection with your application will be processed in compliance with Bugcrowd's Privacy Policy, which you may review here:
https://www.bugcrowd.com/privacy
.
Equal Employment Opportunity:
Bugcrowd is EOE, Disability/Age Employer.
Individuals seeking employment at Bugcrowd are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
Bugcrowd is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Bugcrowd will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact HR at ADA at bugcrowd.com.
Apply at:
https://www.bugcrowd.com/about/careers/
Location: Remote - Ireland
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Technical Support Engineer 2.
About the job
This position is needed for you to join the Support team and provide excellent technical support to users of the Email platform. Wearing the customer’s shoes is one of the core values of our company and excellent Support is what our customers have come to expect and love about Twilio. If you are a technically savvy individual who enjoys mentoring and raising the bar, and is also customer-focused with excellent communication skills, keep reading!
Responsibilities
In this role, you will:
Provide product support for a wide range of customer inquiries received via telephone, email, social media and chat.
Assess the nature of product or service issues and resolve a variety of complex support problems.
Log customer interactions and tag/categorize issues accordingly.
Resolve a monthly volume of tickets consistent
Be the point of escalation for middle complex issues within support, and escalate to Product and Engineering teams as necessary.
Identify ways to improve existing processes and procedures.
Mentor newer members of the Customer Support team with customer issues.
Contribute content to knowledge base to support team and customer enablement
Ensure Support SLAs and CSAT goals are consistently met and ticket queues are well managed
Other duties as required
Incident report and Oncall
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
3+ years experience in a client-facing customer/technical support role, supporting Email, Communications, SaaS or related technologies
A demonstrated history of customer focus, empathy, active listening, and the ability to diplomatically address customer concerns and provide feedback
Experience communicating complex technical issues to both technical and non-technical audiences via phone or email
Strong, creative problem solving skills
Quick learner, willing to take initiative, and has great follow through
A demonstrated ability to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational urgency
A high-energy, optimistic outlook and positive attitude
An empathetic approach to troubleshooting and customer service
A demonstrated attention to detail, with the ability to quickly ramp up on new products, new technologies, and evolving customer or business needs
Accountability - Being willing to answer for the outcomes resulting from their own choices, behaviors, and actions. Take ownership of situations that they're involved in
Self Motivation - Motivated to do or achieve something because of one's own enthusiasm or interest, without needing pressure from others
Focus - Achieve what they set out to do before launching new initiatives. Complete company-linked goals and tasks, not simply to be busy and active
Experience with the following:
Willing to work from 8.00 AM to 5.00 PM Ireland Local time Tuesday - Saturday.
Desired:
Reading/Debugging HTML (a plus)
SQL (a plus)
Experience with SFDC, QuickBooks, Zuora or other financial management software and financial principles a plus for some roles (Billing)
Postman or other APIs client
Location
This role will be remote, and based in Ireland.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: London; Sofia
About Us
The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide.
At the FT, curiosity thrives and ambitious thinking is rewarded. Together, we help audiences stay better informed and deepen their understanding of the world around them.
Our Product & Tech teams drive us forward in an ever-evolving digital landscape, delivering cutting-edge products to over one million digital subscribers daily. Our growth relies on a diverse, dedicated and dynamic group of product, tech, delivery and data specialists.
With a supportive culture, entrepreneurial spirit and opportunities at every turn, there are no limits to where your FT career can take you.
Build a newsworthy career at the FT.
Our commitment to diversity, equity and inclusion
We believe in the power of unique perspectives and want all voices in our organisation to be heard, respected and valued. A supportive workplace is one where employees feel they can be themselves and operate to their full potential. We are committed to removing barriers for everyone, with a focus on addressing those faced by underrepresented groups.
About you
You are an experienced Principal Engineer or senior engineering leader with a strong background in enterprise integration, shared engineering services or platform capabilities.
You have experience working across multiple teams and technology domains, with the judgement to distinguish between capabilities that should be centrally owned and standardised and those that should remain within individual engineering teams.
You are comfortable operating at both strategic and technical levels. You can define a direction for shared integration and engineering capabilities while still engaging deeply enough with architecture, engineering practices, reliability and delivery to make credible technical decisions.
You are also an experienced people leader who can build and develop senior engineers and create a high-performing team around a new capability. You are able to influence teams without relying solely on formal authority and can establish common approaches where responsibilities have historically been distributed.
You understand that shared services succeed only when they are useful to the teams that depend on them. You therefore approach platform and integration engineering pragmatically, balancing standardisation and reuse with the needs of individual products and domains.
About the team
Integration Services sits within Internal Products and provides shared engineering capabilities that enable connectivity, automation and engineering quality across the organisation.
The capability spans enterprise integrations, reusable engineering services and quality engineering practices that support multiple products, platforms and teams across Internal Products.
As the FT continues to evolve its enterprise technology landscape and undertake significant transformation, the need for consistent, reusable and reliable integration capabilities is increasing.
Two major programmes are currently running in parallel and both depend heavily on shared integration capabilities across multiple platforms and teams. At present, responsibilities are distributed across different parts of the organisation, creating risks around fragmented ownership, duplicated solutions, inconsistent approaches and limited reuse.
The Principal Engineer – Integration Services will establish and lead this capability, creating clear ownership for shared services while ensuring the team remains closely connected to the engineering teams and domains it supports.
What you’ll work on
As
Principal Engineer – Integration Services
, you will establish and lead the Integration Services capability across Internal Products.
You will own the technical direction, engineering capability, people leadership, delivery and operational performance of shared integration and engineering services.
A key part of the role will be defining what should become a reusable Internal Products capability and what should remain owned within individual domains. You will establish common integration approaches, reusable services and engineering patterns that reduce duplication and make it easier for teams to connect systems safely and reliably.
You will provide senior technical leadership across major transformation programmes, including the Commercial Technology Programme, ensuring integration decisions made within individual programmes contribute to a coherent and sustainable technology estate.
You will also build and develop the team itself, establishing the engineering capability, operating model and ways of working required for a successful shared service organisation.
Your responsibilities will include
Integration Strategy & Technical Direction
Defining the technical direction for integration services across Internal Products.
Establishing principles, standards and reusable patterns for enterprise integration.
Developing a clear strategy for shared integration capabilities, balancing centralisation, reuse and domain autonomy.
Identifying opportunities to simplify integration architecture, reduce duplication and improve interoperability.
Providing technical leadership on significant integration decisions spanning multiple platforms, teams and domains.
Ensuring integration approaches consider security, resilience, scalability, observability, operability and long-term maintainability.
Working with Architecture and senior engineering leaders to align integration direction with wider FT technology strategy.
Establishing a clear view of the integration landscape, including major interfaces, dependencies, ownership and technical risks.
Shared Services & Platform Engineering
Defining and building reusable integration services and engineering capabilities that solve common problems across Internal Products.
Establishing clear ownership for shared services and ensuring they have sustainable operational and engineering models.
Ensuring shared capabilities provide genuine value to consuming teams rather than becoming additional layers of complexity.
Setting appropriate expectations for reliability, performance, scalability, security and service availability.
Establishing effective lifecycle management for shared platforms and services.
Identifying opportunities for standardisation, consolidation and reuse.
Ensuring teams have clear guidance on when to use shared services and when to build capability within their own domains.
Engineering Quality & Automation
Establishing and evolving quality engineering capabilities that improve the reliability and confidence of software delivery across Internal Products.
Promoting consistent engineering practices around testing, automation, CI/CD and quality assurance where appropriate.
Identifying recurring quality problems across teams and developing reusable approaches to address them.
Working with engineering leaders to improve automated testing, release confidence and software quality.
Encouraging engineering teams to treat quality as part of engineering ownership rather than a separate activity.
Using metrics, operational insight and engineering feedback to identify opportunities for continuous improvement.
Strategic Programmes & Transformation
Providing senior engineering leadership to major transformation programmes, including the Commercial Technology Programme.
Working across programme teams to establish coherent integration strategies across multiple platforms and workstreams.
Challenging programme-specific solutions where they create unnecessary duplication, complexity or long-term dependency.
Ensuring integration decisions made during transformation can be sustainably operated and evolved after programme delivery ends.
Supporting technology and vendor evaluations where integration architecture is a material consideration.
Helping programmes distinguish between capabilities that should be delivered as reusable Internal Products services and those that are specific to an individual initiative.
People & Engineering Leadership
Leading and developing the engineers within Integration Services.
Establishing a high-performing team with clear responsibilities, strong engineering standards and appropriate technical ownership.
Coaching senior engineers and developing technical leadership capability within the team.
Building an environment that encourages collaboration, constructive technical challenge and knowledge sharing.
Recruiting and developing the specialist skills required to build a sustainable integration capability.
Creating succession and reducing key-person dependency across critical integration knowledge.
Establishing clear expectations for engineering quality, operational performance and delivery.
Building strong relationships with engineering leaders across Internal Products so the shared capability is embedded rather than operating as a separate silo.
Delivery & Planning
Establishing a roadmap for the development and evolution of shared integration services.
Prioritising investment across reusable capabilities, programme commitments, operational work and technical improvement.
Working with Product and engineering leaders to understand demand for shared services and translate this into realistic delivery plans.
Managing capacity and ensuring the team can support both strategic initiatives and ongoing operational responsibilities.
Identifying dependencies and delivery risks across consuming teams and programmes.
Providing clear visibility of progress, risks, trade-offs and technical constraints.
Operational Excellence & Reliability
Owning the operational performance of shared integration services.
Establishing appropriate approaches to monitoring, observability, incident management, problem management and operational readiness.
Ensuring critical integrations have clear ownership, appropriate resilience and effective recovery mechanisms.
Leading the response to significant incidents affecting shared services and coordinating resolution across dependent teams.
Using operational data and incident learning to identify systemic improvements.
Ensuring operational responsibilities are sustainable and do not depend disproportionately on individual engineers.
Cross-Domain Collaboration
Building strong working relationships with Principal Engineers, Engineering Managers, architects and senior engineers across Internal Products.
Establishing effective mechanisms for teams to engage with Integration Services early in the lifecycle of significant initiatives.
Helping teams understand integration trade-offs and select appropriate patterns and capabilities.
Coordinating decisions where integration ownership crosses domain boundaries.
Encouraging reuse and consistency without imposing unnecessary central control.
Representing Integration Services in relevant architecture, engineering and technology forums across the FT.
Vendor & Technology Partner Management
Providing technical leadership in relationships with integration technology vendors and implementation partners.
Challenging vendor-led solutions where they conflict with long-term FT engineering direction or create unnecessary dependency.
Ensuring external partners complement rather than replace internal engineering capability.
Contributing to technology evaluation, procurement and platform selection decisions.
Ensuring partner-delivered work meets FT engineering, security, quality and operational expectations.
Technical and leadership experience we’re looking for
Significant experience in a Principal Engineer, senior engineering leadership or comparable technical leadership role.
Strong experience designing, building and operating enterprise integration capabilities at scale.
Deep understanding of integration architecture, APIs, event-driven systems, messaging, data flows and distributed systems.
Experience establishing reusable engineering services or shared platform capabilities across multiple teams.
Experience defining technical standards, engineering patterns or platform strategies across organisational boundaries.
Experience leading significant transformation programmes involving multiple platforms, teams and integrations.
Strong understanding of cloud technologies and modern engineering practices, preferably AWS.
Experience with enterprise SaaS ecosystems and integrating them with internally developed applications.
Experience with quality engineering, test automation, CI/CD and engineering productivity practices would be advantageous.
Experience leading and developing senior engineers and technical specialists.
Experience establishing new teams, capabilities or operating models would be highly advantageous.
Strong experience influencing teams and senior stakeholders without relying solely on formal authority.
Experience identifying and addressing duplicated capabilities, technical debt and fragmented ownership across complex technology estates.
Strong understanding of reliability, observability, security and operational excellence.
Experience working with vendors and implementation partners while maintaining clear internal technical ownership.
Ability to communicate complex technical concepts and trade-offs clearly to both technical and non-technical audiences.
Experience balancing strategic technical direction with practical delivery realities.
Characteristics we value
Strong technical judgement and the confidence to make decisions across organisational boundaries.
A strong sense of ownership and accountability.
Pragmatism when balancing standardisation, reuse and the needs of individual engineering teams.
The ability to influence without relying solely on hierarchy.
A collaborative approach to building shared capabilities that teams want to use.
Curiosity and a willingness to understand problems across the wider technology estate rather than optimising a single domain.
Strong coaching and mentoring skills, particularly when developing senior engineers.
An instinct for reducing unnecessary complexity and duplication.
Confidence challenging established approaches constructively.
Calm and clear decision-making during complex delivery and operational situations.
An appreciation for reusable, sustainable and well-engineered technology capabilities.
What’s in it for you? Our benefits
Our benefits vary by location, but we are committed to providing best-in-class perks across all our offices. These include generous annual leave, medical cover, inclusive parental leave packages, subsidised gym memberships and opportunities to give back to the community. Full details of our benefits are available on the FT Careers website.
We’ve embraced a 50% hybrid working model (averaging two to three days onsite) that fosters trust and remote adaptability while encouraging in-person camaraderie and peer learning. Additionally, we are open to accommodating specific flexible working pattern requests for all roles where feasible.
Accessibility
We are a disability confident employer and Valuable 500 signatory.
Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email talent@ft.com and a member of the team will be happy to help.
Further information
At the FT, we embrace innovation and the use of technology and appreciate that individuals may leverage AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is essential that all information provided is authentic and accurately represents your skills, experience and qualifications.
Location: Berlin
Workplace: Hybrid
OUR STORY
Every year, millions struggle with tax filing or miss out on tax refunds. We’re fixing that. Our intuitive app empowers everyone, regardless of background, to file taxes confidently.
Operating across Germany, Spain, and the UK, Taxfix Group (Taxfix and Steuerbot) is a team of over 400 professionals—tax experts, developers, and IT specialists—committed to solutions. Since 2016, we’ve enabled over 3.5 billion euros in tax refunds for our customers.
THE OPPORTUNITY
Taxfix is creating expert-assisted digital tax services, blending software, AI, and licensed human expertise for easier filings. We're hiring a Commercial Leader, Expert-Assisted Services to drive and scale this business area as a key growth engine.
This senior role requires commercial and general management skills—defining customer segments, service design, pricing, demand generation, conversion, retention, and efficient scaling without compromising trust or quality. You’ll balance growth, margin, capacity, costs, and outcomes, working closely with peers across Product, Operations, Marketing/Growth, Data, and Finance, and aligning teams to business and commercial goals.
YOUR RESPONSIBILITIES
- Business leadership: Set ambition, priorities, and execution plans, owning revenue, margin, conversion, retention, and outcomes.
- Customer strategy: Identify high-value segments and craft differentiated propositions and journeys.
- Pricing and packaging: Build offers addressing diverse needs, complexity, and willingness to pay, ensuring revenue quality and margin.
- Growth engine: Boost acquisition, booking, retention, and renewal through disciplined experimentation.
- Service model: Balance demand, expert capacity, quality, handling time, and cost; determine where automation or human expertise adds value.
- Product, commercial, and ops: Collaborate to translate insights into scalable roadmaps and workflows.
- AI integration: Apply AI to enhance customer guidance, personalization, delivery, QA, and workflows, maintaining quality and trust.
- Performance discipline: Create KPIs, forecasts, dashboards, and reviews to drive focus and accountability.
- Organization building: Define capabilities and ownership, prioritize hiring, and improve cross-functional execution.
WHAT SUCCESS LOOKS LIKE
Within 12 months: clearer customer/value proposition, structured pricing and offers, and a focused growth plan.
- Accelerated, more predictable revenue and recurring revenue growth.
- Improved conversion and retention via better product–customer fit.
- Stronger margins and unit economics through pricing, scope, and capacity alignment.
- Scalable operating model integrating automation, AI, and human expertise.
- Comprehensive commercial and operational KPIs (revenue, conversion, gross margin, time to submit, service quality, CSAT/NPS, chargebacks).
- Operating cadence enabling faster, data-driven decisions across teams.
YOUR PROFILE
- Extensive experience in GM, commercial leadership, growth, operations, or BU leadership within tech-enabled services.
- Direct responsibility for revenue and P&L (pricing, margin, unit economics).
- Experience scaling hybrid digital/human service models.
- Deep understanding of service operations (capacity, utilization, quality, CX, cost-to-serve).
- Track record designing or refining pricing and propositions for varied customer needs.
- Strong commercial judgment across acquisition, conversion, retention, and recurring revenue.
- Builder mindset—moving from diagnosis to action.
- Proven cross-functional leadership beyond hierarchy.
- Data-driven, hypothesis-led in ambiguous settings.
- Professional German (C1+) and fluent English.
- Deep knowledge of the German or DACH consumer market.
RELEVANT BACKGROUNDS
We favor leaders who have built or scaled:
- Software- or tech-enabled consumer services
- Digital health, care, coaching, or advisory platforms
- FinTech, TaxTech, LegalTech with a significant human-service aspect
- Subscription businesses with operational complexity
- Marketplaces or managed services balancing demand, expert capacity, and quality
- Businesses integrating digital funnels with human support
A consulting or top-tier academic background helps but cannot substitute for hands-on operational experience and measurable business impact.
HOW YOU OPERATE
- Think and act like an owner, making strategic choices.
- Comfortable with customer segmentation, pricing, margin, utilization, and quality.
- Use data for decisions, acting without waiting for perfect info.
- Turn strategy into experiments, operating rhythms, and measurable results.
- Create cross-functional clarity and rally teams around business goals.
- Prioritize customer trust and delivering the right service for sustainable growth.
WORKING MODEL AND STAKEHOLDERS
Reports to: COO or designated leader
Scope: Full business leadership for Expert-Assisted consumer offering
Partners: Product, Operations/Service Delivery, Tax Experts, Marketing/Growth, Finance, Data/Analytics, Legal, People
Model: Cross-functional, in close partnership with senior leaders
Initial focus: Germany, with potential to expand
WHY TAXFIX?
- Meaningful, people-focused work within an international, passionate team
- Free mental health coaching
- Monthly flexible allowance for various services
- Employee stock options for all
- 30 annual vacation days and flexible hours
- Generous learning budget and support
- Up to six weeks a year working abroad
- Frequent team social events, both virtual and in-person
- Free personal tax filing with the app and internal support
- Dog-friendly office
Learn more about Team Taxfix https://medium.com/taxfix on our blog.
At Taxfix, we champion diversity and equal opportunity, valuing a rich mix of experiences. Please don’t include your picture, age, or marital status on your CV—let your achievements speak for themselves.
Not sure you meet all the requirements? Apply anyway—we value unique skills you may bring!
Location: Boston
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
FUNCTION OVERVIEW
Harvey's Legal Engineering team is composed of former practicing attorneys who work to bring value to Harvey's prospects and customers. Legal Engineers lead discovery, demos, trainings, and onboarding alongside our AEs and CSMs. They translate real legal work into Harvey solutions, serving as the trust layer across the entire customer lifecycle, from the first pilot to the most complex, custom-built workflow.
At Harvey, we segment the Legal Engineering function into three teams: Legal Engineers (Pre-Sales), Legal Engineers, Product Specialists (Post-Sales), and Legal Engineers, Custom Solutions (Pre- and Post-Sales). Legal Engineers across all three subgroups understand how lawyers think and work, and use that expertise to design, build, and refine solutions that hold up under live in-practice pressure. In doing so, they don't just drive adoption; they shape Harvey's product roadmap, ensuring every release is grounded in what the legal profession needs. It's a team built to power Harvey as the platform lawyers can trust with their most important work.
You may be asked to travel around 2-3+ times per month. Travel is always for a significant business need and typically is for 1-3 days at a time.
WHAT YOU'LL DO
Legal Engineer (Pre-Sales)
Legal Engineers are lawyers who left practice to help build the future of legal work. Working closely with Account Executives, they engage with many of the world’s leading law firms and legal teams throughout the pre-sales process. They lead collaborative pilot programs, guide prospects through what’s possible with AI, and work alongside lawyers to understand their workflows, build tailored solutions, and demonstrate meaningful value in real legal use cases. Along the way, they bring prospect feedback back into the product, helping shape the future of Harvey.
Legal Engineer, Product Specialist (Post-Sales)
LEPS take over once a prospect becomes a customer. LEPS build trusted relationships with many of the world's leading legal teams by learning their workflows and showing them how to weave Harvey into daily practice. The LEPS role spans the entire customer journey, from leading onboarding and enablement, to sitting down with a full practice group to build agents on real matters. Along the way, the LEPS translates legal practice needs into actionable feedback for product and engineering, contributes to customer-facing content across practice areas, and upholds Harvey's credibility as the leading AI platform for lawyers.
Legal Engineer, Custom Solutions (Pre-Sale and Post-Sale)
LECS are a specialist group that work on complex no-code custom Harvey in-app solutions. LECS meet with group heads, general counsel, and other senior stakeholders to learn how key processes run today. Drawing on their legal expertise, they use natural language prompting to design bespoke resources, including agents, playbooks, and other tools, that improve the quality, speed, and experience of that process. The build is collaborative. The LECS scope it with the customer, prototype against sample documents, and refine it alongside their team. Most LECS work happens post-sale, but the team also supports strategic accounts pre-sale on an advisory basis. LECS concentrates narrowly on designing tools that automate a specific process, and on building relationships with the senior leaders who own it.
*In your initial interview with our recruiting team, you'll learn more about all three roles, and we'll identify which may be the best fit based on your background and our current hiring needs.
WHAT YOU HAVE
- JD or equivalent legal qualification.
- 3 + years of practicing law in-house, at a top-tier law firm, or advising a sophisticated corporate legal team.
- Strong understanding of the workflows, challenges, and demands of in-house legal teams, including balancing legal risk with business priorities.
- Executive presence and relationship-building skills, with the ability to establish credibility with legal and business stakeholders at all levels.
- Outstanding communication and presentation skills — comfortable leading a live demo, facilitating a workshop, or engaging in strategic customer conversations.
- Deep curiosity about AI's potential to transform legal work, paired with a practical, solutions-oriented mindset and bias toward action.
- Track record partnering with senior stakeholders to drive results, with curiosity for testing approaches and optimizing for customer outcomes.
- Cross-functional experience (business, ops, compliance, product), sales/customer-facing experience (law firm BD, secondment), and/or hands-on experience using AI tools in legal practice are all pluses.
COMPENSATION
$220,000 - $320,000 USD OTE 75/25 split
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-LS1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Boston
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
FUNCTION OVERVIEW
Harvey's Legal Engineering team is composed of former practicing attorneys who work to bring value to Harvey's prospects and customers. Legal Engineers lead discovery, demos, trainings, and onboarding alongside our AEs and CSMs. They translate real legal work into Harvey solutions, serving as the trust layer across the entire customer lifecycle, from the first pilot to the most complex, custom-built workflow.
At Harvey, we segment the Legal Engineering function into three teams: Legal Engineers (Pre-Sales), Legal Engineers, Product Specialists (Post-Sales), and Legal Engineers, Custom Solutions (Pre- and Post-Sales). Legal Engineers across all three subgroups understand how lawyers think and work, and use that expertise to design, build, and refine solutions that hold up under live in-practice pressure. In doing so, they don't just drive adoption; they shape Harvey's product roadmap, ensuring every release is grounded in what the legal profession needs. It's a team built to power Harvey as the platform lawyers can trust with their most important work.
You may be asked to travel around 2-3+ times per month. Travel is always for a significant business need and typically is for 1-3 days at a time.
WHAT YOU'LL DO
Legal Engineer (Pre-Sales)
Legal Engineers are lawyers who left practice to help build the future of legal work. Working closely with Account Executives, they engage with many of the world’s leading law firms and legal teams throughout the pre-sales process. They lead collaborative pilot programs, guide prospects through what’s possible with AI, and work alongside lawyers to understand their workflows, build tailored solutions, and demonstrate meaningful value in real legal use cases. Along the way, they bring prospect feedback back into the product, helping shape the future of Harvey.
Legal Engineer, Product Specialist (Post-Sales)
LEPS take over once a prospect becomes a customer. LEPS build trusted relationships with many of the world's leading legal teams by learning their workflows and showing them how to weave Harvey into daily practice. The LEPS role spans the entire customer journey, from leading onboarding and enablement, to sitting down with a full practice group to build agents on real matters. Along the way, the LEPS translates legal practice needs into actionable feedback for product and engineering, contributes to customer-facing content across practice areas, and upholds Harvey's credibility as the leading AI platform for lawyers.
Legal Engineer, Custom Solutions (Pre-Sale and Post-Sale)
LECS are a specialist group that work on complex no-code custom Harvey in-app solutions. LECS meet with group heads, general counsel, and other senior stakeholders to learn how key processes run today. Drawing on their legal expertise, they use natural language prompting to design bespoke resources, including agents, playbooks, and other tools, that improve the quality, speed, and experience of that process. The build is collaborative. The LECS scope it with the customer, prototype against sample documents, and refine it alongside their team. Most LECS work happens post-sale, but the team also supports strategic accounts pre-sale on an advisory basis. LECS concentrates narrowly on designing tools that automate a specific process, and on building relationships with the senior leaders who own it.
*In your initial interview with our recruiting team, you'll learn more about all three roles, and we'll identify which may be the best fit based on your background and our current hiring needs.
WHAT YOU HAVE
- JD or equivalent legal qualification.
- 3 + years of practicing law in-house, at a top-tier law firm, or advising a sophisticated corporate legal team.
- Strong understanding of the workflows, challenges, and demands of law firms, including balancing legal risk with business priorities.
- Executive presence and relationship-building skills, with the ability to establish credibility with legal and business stakeholders at all levels.
- Outstanding communication and presentation skills — comfortable leading a live demo, facilitating a workshop, or engaging in strategic customer conversations.
- Deep curiosity about AI's potential to transform legal work, paired with a practical, solutions-oriented mindset and bias toward action.
- Track record partnering with senior stakeholders to drive results, with curiosity for testing approaches and optimizing for customer outcomes.
- Cross-functional experience (business, ops, compliance, product), sales/customer-facing experience (law firm BD, secondment), and/or hands-on experience using AI tools in legal practice are all pluses.
COMPENSATION
$220,000 - $320,000 USD OTE 75/25 split
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-LS1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Germany
Workplace: Hybrid
WHY INTEGRATIONS ENGINEERING AT LANGFUSE
Your work puts Langfuse into developers’ hands.
Our SDKs are downloaded 26M+ times per month, and for many developers the first thing they touch is an integration — a few lines of code that connect their favorite framework to Langfuse. When that experience is seamless, they’re wow’ed. When it’s not, we might have lost them. You’ll own that critical first impression across 40+ framework integrations.
You’ll live at the frontier of LLM application development.
The AI framework ecosystem moves fast — new agent frameworks, orchestration libraries, and model providers emerge every week. You’ll be among the first to instrument them, giving you unmatched exposure to how cutting-edge AI applications are built. The developers you serve are some of the most ambitious software engineers in the world, and working closely with them will make you an expert on LLM engineering yourself.
Everything you build is open source and immediately visible.
All Langfuse integrations are MIT-licensed. When you ship a new integration or improve an existing one, thousands of developers benefit the same day — and they’ll tell you about it in GitHub issues, on Twitter, and in our community channels.
WHAT YOU’LL DO
- Build and maintain framework integrations. Langfuse integrates with 40+ frameworks and model providers: OpenAI SDK, Vercel AI SDK, LangChain, LlamaIndex, Pydantic AI, OpenAI Agents, CrewAI, Amazon Bedrock AgentCore, LiveKit, and many more. You’ll own these integrations end-to-end — from initial implementation to ongoing maintenance as frameworks evolve. When a new framework gains traction, you’ll be among the first to instrument it.
- Design new integration patterns for emerging frameworks. When a framework or a new agent orchestrator appears, you’ll evaluate it, design the right instrumentation approach (callback handler, decorator, OTEL auto-instrumentation, or a combination), build the integration, write the docs, and ship it. You’ll develop strong opinions on what makes a great integration experience.
- Contribute to the core SDKs. While integrations are your primary focus, your work will surface needs in our Python and TypeScript SDKs. You’ll contribute improvements to the core SDK when your integration work demands it — whether that’s a new hook point, better context propagation, or performance optimizations.
- Write documentation and integration guides. At Langfuse, docs are part of our core product. When you ship a new integration, the guide ships with it. You’ll own the integration docs, quickstart tutorials, cookbooks, and migration paths that help developers get started in minutes.
- Be a voice in the developer community. You’ll engage with framework communities, respond to integration-related GitHub issues, write blog posts about new integrations, and be present in our Slack/Discord channels. You’ll build relationships with framework maintainers and represent Langfuse in the broader AI developer ecosystem.
WHAT WE’RE LOOKING FOR
- Passionate about the LLM ecosystem. You’ve built real applications with frameworks like LangChain, Pydantic AI, Vercel AI SDK, LlamaIndex, or similar — or you have a deep willingness to go deep and get your hands dirty with every major framework in the space. You’re excited about this ecosystem, not just familiar with it.
- Strong in Python and/or TypeScript. You write clean, reliable code. You don’t need to be a systems-level performance expert, but you care about code quality and understand that integrations run inside other people’s production systems.
- Product-minded engineer. You think about the developer who’s going to use your integration at 11pm trying to ship a feature. You obsess over the getting-started experience: how many lines of code does it take? Is the error message helpful? Does the docs example actually work?
- Self-directed and motivated. You know how to develop conviction about what to build and how to ship it. You don’t wait for detailed specs — you investigate the framework, talk to users, and propose the right approach.
- Excited about open source and developer community. You genuinely enjoy talking to developers about their integration challenges, writing clear documentation, and contributing to open source projects.
- Thrives in a small, accountable team. Your output is visible and matters. You’re comfortable owning outcomes, not just tasks.
CS or quantitative degree preferred, but not required. We care far more about what you’ve built and your hunger to learn.
BONUS POINTS
- Experience with OpenTelemetry internals or observability instrumentation
- Contributions to popular open source projects, SDKs, or developer tools
- Experience building developer tooling, CLIs, or client libraries
- Former founder or early startup experience
- Active presence in AI/ML developer communities (blog posts, talks, open source)
No candidate checks all boxes. If you feel you are a good fit for this role, please go ahead and apply.
PROJECTS YOU COULD OWN
- Build and ship a Langfuse integration for an emerging agent framework (e.g., OpenClaw, new OTEL-based instrumentation)
- Design the integration pattern for a new category of AI tools (e.g., voice agents via LiveKit/Pipecat)
- Create comprehensive quickstart cookbooks that get developers from zero to traced in under 5 minutes
- Work with the OpenTelemetry community to improve GenAI semantic conventions
- Maintain and upgrade our most popular integrations (OpenAI, LangChain, Vercel AI SDK) as those frameworks ship breaking changes
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new eligible team member who joins our company receives equity.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: Home Based - Americas; Home based - EMEA
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, as well as industry leaders across many sectors.
Canonical is a pioneer of global distributed collaboration, with 1,200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
We are hiring an
Engineering Manager for Distributed Systems Testing
to lead a team responsible for the quality engineering platform that enables deployment and validation of distributed systems across Canonical's cloud portfolio.
We see quality engineering as a first-class engineering practice. Our Distributed Systems Testing team ensures the performance, correctness, resilience and interoperability of Canonical cloud solutions built with technologies such as Juju, Terraform, OpenStack and Kubernetes. These systems are deployed and tested across diverse environments, from bare-metal to the public cloud.
As Engineering Manager, you will combine strong software engineering judgement with people leadership. You will develop engineering talent, establish effective engineering practices, shape technical direction with senior engineers, and ensure the team delivers high-quality testing infrastructure and automation that enables engineering teams across Canonical to ship software with confidence.
We believe engineering managers should be outstanding engineers themselves. You should be comfortable reviewing patches, evaluating software design, debugging a distributed system, or discussing test architecture. You will contribute technically where appropriate to set a high standard, while recognizing that your greatest impact comes from shaping the direction, focus, effectiveness, and growth of the whole team.
You will work closely with senior engineers and engineering leaders across Canonical to define priorities, improve testing capabilities, and advance how we validate increasingly complex cloud-native and distributed systems.
Location:
This is a globally remote role, typically leading a team concentrated within a major time zone such as EMEA or the Americas.
What you'll do
Lead, coach, and develop a high-performing team of software and quality engineers, ranging from graduate to senior level
Set clear expectations, strengthen engineering practices, and ensure timely delivery against agreed goals
Partner with senior engineers to shape technical strategy, architecture, roadmap, and engineering standards
Guide the development of automated testing infrastructure for the reliability, interoperability, and resilience of distributed systems
Improve CI pipelines, testing tools, and reporting used to validate Canonical's products and solutions across bare-metal, private and public cloud environments
Enable engineering teams across Canonical to adopt effective distributed-systems testing practices and tooling
Contribute technical leadership through design and code reviews, debugging, and hands-on engineering where appropriate
Represent the team with stakeholders and collaborate across Canonical on quality engineering, infrastructure, and developer experience
What we're looking for in you
An exceptional academic track record from both high school and university
Experience in leading, coaching, and mentoring software engineers
Professional software engineering experience with Python or Go
Expertise in distributed systems, cloud infrastructure, quality engineering, or a closely related domain
Strong knowledge of modern software testing processes, strategies, and automation
Experience with Linux (Debian or Ubuntu preferred)
Strong technical judgement and the ability to engage meaningfully in code reviews, architecture discussions, and software design
Experience working in an agile development environment with the ability to organize a team to deliver high-quality results
Professional written and spoken English with excellent communication and presentation skills
Great interpersonal skills, curiosity, flexibility, and accountability, demonstrating passion, thoughtfulness, and self-motivation
Ability to travel twice a year, for company events up to two weeks each
Additional skills we value
Experience with any of the following:
Cloud technologies such as Kubernetes, OpenStack, Juju, Terraform, AWS, Google Cloud, or Azure
Designing testing strategies for distributed or cloud-native systems
Building or operating large-scale CI/CD and test infrastructure
Applying AI or machine learning to test analysis, failure classification, or engineering workflows
Deploying, operating, or debugging distributed systems
Leading globally distributed teams
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually, and more often for graduates and associates, to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus.
We provide all team members with additional benefits that reflect our values and ideals. We balance our programmes to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme and wellness support
Opportunity to travel to new locations to meet colleagues
Priority Pass and travel upgrades for long-haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and a leading platform for AI, IoT, and the cloud, we are changing the world of software.
We recruit globally and set a very high standard for people joining the company. We expect excellence; to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
Requisition ID: 1361
Location: London, England
About the Role
iCapital is seeking a Vice President, Regulatory & Compliance to join its International Regulatory & Compliance Team, based in London. This role will support a broad range of regulatory, compliance, corporate governance, and risk management activities across the firm's UK and EMEA operations.
The successful candidate will work closely with senior members of the International Regulatory & Compliance Team to help maintain and enhance the firm's compliance framework, support regulatory obligations, and partner with the business teams to ensure that our UK & EMEA offices are operating within the letter and the spirit of the regulations.
This role offers an excellent opportunity to gain exposure to multiple regulatory regimes, private markets distribution, corporate governance, and international compliance matters within a fast-growing global organization.
Responsibilities
Support the development and enhancement of the UK and EMEA Compliance Framework, including overseeing compliance policies, procedures, and regulatory inventories.
Monitor regulatory developments and advise business stakeholders on applicable UK, European, and Middle East regulatory requirements, including cross border distribution.
Provide compliance guidance and reviews of financial promotions, distribution activities, conflicts of interest, AML/CFT, staff compliance, and other regulatory matters.
Develop and undertake risk-based assessments, compliance monitoring and testing, and support the deployment and remediation of identified issues.
Oversee and deliver compliance training and maintain appropriate training records.
Support regulatory reporting and governance obligations, including FCA filings and attending board meetings.
Maintain corporate governance records, regulatory registers and filings, board documentation, and support responses to regulatory enquiries, audits, and examinations.
Assist with financial crime and employee compliance programmes, including third party onboarding, AML/CFT, sanctions, personal account dealing, gifts and entertainment, outside business interests, annual attestations, investigations, incidents, breaches, and regulatory recordkeeping.
Improve compliance processes and controls, including through the responsible use of AI and other technology.
Work closely with senior management, colleagues, regulators and external stakeholders to identify and mitigate regulatory and compliance risks for the firm and its clients.
Qualifications
6-10 years of experience in compliance, regulatory affairs, risk management, audit, legal, operations, or compliance consulting within financial services.
Strong understanding of FCA regulatory requirements applicable to licensed firms, including SMCR, Conduct of Business Rules, financial promotions, AML/CFT, and governance obligations.
Experience supporting regulatory reporting, financial promotion reviews, compliance monitoring, risk assessment and compliance advisory activities.
Familiarity with UK and European regulatory requirements applicable to regulated financial services firms, including cross-border distribution considerations.
Collaborative, proactive and adaptable team player, able to manage competing priorities in a fast-paced environment.
Understanding of financial crime requirements, including AML, sanctions, and KYC obligations.
Experience developing or supporting compliance training and monitoring programmes.
Excellent written and verbal communication, analytical, and organizational skills.
Knowledge of private markets, investment funds, wealth management, or fund distribution would be advantageous.
Advanced Microsoft Office skills; experience with compliance technology platforms and workflow management systems is advantageous.
The role reports to the International Regulatory & Compliance leadership team and works closely with colleagues across Legal, Risk, Client Solutions, Product, Operations, Finance and Corporate Governance functions. The role will require the candidate to hold FCA approval to carry out the SMF17 Money Laundering Reporting Officer (MLRO) Senior Management Function.
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
Twitter: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
seniorNew York City, New York, United States; We work with some of the most innovative teams in AI, from fast-growing startups to global enterprises, helping them build agents that are not only intelligent but informed
Atlanta, Georgia
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London, England; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
УдалённоLocation: Fully remote (EMEA timezone); This role offers high autonomy, strategic influence, and direct exposure to the CFO, within a fully remote EMEA setup and limited travel (~10–15%)
УдалённоseniorJapan
leadAmsterdam, Netherlands
leadAmsterdam, Netherlands
УдалённоRemote - Costa Rica
УдалённоRemote - Ireland
London; Sofia
ГибридBerlin
ГибридBoston
ГибридBoston
ГибридseniorGermany
УдалённоThis is a globally remote role, typically leading a team concentrated within a major time zone such as EMEA or the Americas; Home based - EMEA